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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2024
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to                     .
Commission file number: 000-50600
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Blackbaud, Inc.
(Exact name of registrant as specified in its charter)
Delaware11-2617163
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
65 Fairchild Street
Charleston, South Carolina 29492
(Address of principal executive offices, including zip code)
(843) 216-6200
(Registrant’s telephone number, including area code)
Securities Registered Pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on which Registered
Common Stock, $0.001 Par ValueBLKBNasdaq Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    
Yes     No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes     No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer   
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    
Yes   No      
The number of shares of the registrant’s Common Stock outstanding as of July 29, 2024 was 51,626,340.



TABLE OF CONTENTS
  


Second Quarter 2024 Form 10-Q
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1

Blackbaud, Inc.
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CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q, including the documents incorporated herein by reference, contains forward-looking statements that anticipate results based on our estimates, assumptions and plans that are subject to uncertainty. These "forward-looking statements" are made subject to the safe-harbor provisions of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements consist of, among other things, trend analyses, statements regarding future events, future financial performance, our anticipated growth, the effect of general economic and market conditions, our business strategy and our plan to build and grow our business, our operating results, our ability to successfully integrate acquired businesses and technologies, the effect of foreign currency exchange rate and interest rate fluctuations on our financial results, the impact of expensing stock-based compensation, the sufficiency of our capital resources, our ability to meet our ongoing debt and obligations as they become due, cybersecurity and data protection risks and related liabilities, and current or potential legal proceedings involving us, all of which are based on current expectations, estimates, and forecasts, and the beliefs and assumptions of our management. Words such as “believes,” “seeks,” “expects,” “may,” “might,” “should,” “intends,” “could,” “would,” “likely,” “will,” “targets,” “plans,” “anticipates,” “aims,” “projects,” “estimates” or any variations of such words and similar expressions are also intended to identify such forward-looking statements. These forward-looking statements are subject to risks, uncertainties and assumptions that are difficult to predict. Accordingly, they should not be viewed as assurances of future performance, and actual results may differ materially and adversely from those expressed in any forward-looking statements.
Important factors that could cause actual results to differ materially from our expectations expressed in forward-looking statements include, but are not limited to, those summarized under “Part II, Item 1A. Risk factors” and elsewhere in this report, in our Annual Report on Form 10-K for the year ended December 31, 2023 and in our other filings made with the United States Securities & Exchange Commission ("SEC"). Forward-looking statements represent our management's beliefs and assumptions only as of the date of this Quarterly Report on Form 10-Q. We undertake no obligation to update or revise any forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in any forward-looking statement, whether as a result of new information, future events or otherwise.
2
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Second Quarter 2024 Form 10-Q


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PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
Blackbaud, Inc.
Condensed Consolidated Balance Sheets
(Unaudited)
(dollars in thousands, except per share amounts)June 30,
2024
December 31,
2023
Assets
Current assets:
Cash and cash equivalents$30,438 $31,251 
Restricted cash800,670 697,006 
Accounts receivable, net of allowance of $6,006 and $6,907 at June 30, 2024 and December 31, 2023, respectively
152,832 101,862 
Customer funds receivable2,943 353 
Prepaid expenses and other current assets92,290 99,285 
Total current assets1,079,173 929,757 
Property and equipment, net98,066 98,689 
Operating lease right-of-use assets28,489 36,927 
Software and content development costs, net165,465 160,194 
Goodwill1,053,249 1,053,738 
Intangible assets, net549,521 581,937 
Other assets68,785 51,037 
Total assets$3,042,748 $2,912,279 
Liabilities and stockholders’ equity
Current liabilities:
Trade accounts payable$44,038 $25,184 
Accrued expenses and other current liabilities51,682 64,322 
Due to customers802,372 695,842 
Debt, current portion23,786 19,259 
Deferred revenue, current portion427,098 392,530 
Total current liabilities1,348,976 1,197,137 
Debt, net of current portion998,071 760,405 
Deferred tax liability75,397 93,292 
Deferred revenue, net of current portion2,315 2,397 
Operating lease liabilities, net of current portion36,290 40,085 
Other liabilities4,362 10,258 
Total liabilities2,465,411 2,103,574 
Commitments and contingencies (see Note 9)
Stockholders’ equity:
Preferred stock; 20,000,000 shares authorized, none outstanding
  
Common stock, $0.001 par value; 180,000,000 shares authorized, 70,883,488 and 69,188,304 shares issued at June 30, 2024 and December 31, 2023, respectively; 51,623,951 and 53,625,440 shares outstanding at June 30, 2024 and December 31, 2023, respectively
71 69 
Additional paid-in capital1,208,624 1,203,012 
Treasury stock, at cost; 19,259,537 and 15,562,864 shares at June 30, 2024 and December 31, 2023, respectively
(857,452)(591,557)
Accumulated other comprehensive income (loss)175 (1,688)
Retained earnings225,919 198,869 
Total stockholders’ equity577,337 808,705 
Total liabilities and stockholders’ equity$3,042,748 $2,912,279 
The accompanying notes are an integral part of these condensed consolidated financial statements.
Second Quarter 2024 Form 10-Q
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3



Blackbaud, Inc.
Condensed Consolidated Statements of Comprehensive Income (Loss)
(Unaudited)
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands, except per share amounts)2024202320242023
Revenue
Recurring$281,376 $262,390 $552,894 $515,138 
One-time services and other5,910 8,652 13,642 17,657 
Total revenue287,286 271,042 566,536 532,795 
Cost of revenue
Cost of recurring119,810 113,926 238,998 228,426 
Cost of one-time services and other4,890 7,549 11,908 16,161 
Total cost of revenue124,700 121,475 250,906 244,587 
Gross profit162,586 149,567 315,630 288,208 
Operating expenses
Sales, marketing and customer success47,081 53,191 97,946 107,576 
Research and development39,068 36,146 81,870 76,737 
General and administrative33,443 59,148 81,197 111,986 
Amortization902 788 1,806 1,562 
Total operating expenses120,494 149,273 262,819 297,861 
Income (loss) from operations42,092 294 52,811 (9,653)
Interest expense(15,715)(11,167)(25,991)(21,829)
Other income, net3,310 2,778 6,657 4,785 
Income (loss) before provision (benefit) for income taxes29,687 (8,095)33,477 (26,697)
Income tax provision (benefit)7,883 (10,200)6,427 (14,101)
Net income (loss)$21,804 $2,105 $27,050 $(12,596)
Earnings (loss) per share
Basic$0.43 $0.04 $0.53 $(0.24)
Diluted$0.42 $0.04 $0.52 $(0.24)
Common shares and equivalents outstanding
Basic weighted average shares50,747,337 52,642,411 51,399,853 52,389,112 
Diluted weighted average shares51,677,418 53,643,124 52,371,927 52,389,112 
Other comprehensive (loss) income
Foreign currency translation adjustment$339 $3,055 $(846)$5,213 
Unrealized (loss) gain on derivative instruments, net of tax(1,386)5,383 2,709 (5,309)
Total other comprehensive (loss) income(1,047)8,438 1,863 (96)
Comprehensive income (loss)$20,757 $10,543 $28,913 $(12,692)
The accompanying notes are an integral part of these condensed consolidated financial statements.
4
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Condensed Consolidated Statements of Cash Flows
(Unaudited)
 Six months ended
June 30,
(dollars in thousands)20242023
Cash flows from operating activities
Net income (loss)$27,050 $(12,596)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization60,553 53,622 
Provision for credit losses and sales returns519 3,798 
Stock-based compensation expense57,856 63,289 
Deferred taxes(18,810)(33,101)
Amortization of deferred financing costs and discount984 963 
Loss on disposition of business1,561  
Other non-cash adjustments2,462 (1,569)
Changes in operating assets and liabilities, net of acquisition and disposal of businesses:
Accounts receivable(53,062)(69,624)
Prepaid expenses and other assets(2,473)9,470 
Trade accounts payable19,146 (3,431)
Accrued expenses and other liabilities(13,579)11,948 
Deferred revenue36,228 52,233 
Net cash provided by operating activities118,435 75,002 
Cash flows from investing activities
Purchase of property and equipment(6,118)(2,779)
Capitalized software and content development costs(28,392)(28,756)
Net cash used in disposition of business(1,179) 
Other investing activities(5,029) 
Net cash used in investing activities(40,718)(31,535)
Cash flows from financing activities
Proceeds from issuance of debt1,211,600 158,000 
Payments on debt(966,680)(171,824)
Debt issuance costs(6,458) 
Employee taxes paid for withheld shares upon equity award settlement(54,483)(33,687)
Change in due to customers106,851 61,313 
Change in customer funds receivable(2,577)(3,359)
Purchase of treasury stock(262,596) 
Net cash provided by financing activities25,657 10,443 
Effect of exchange rate on cash, cash equivalents and restricted cash(523)2,489 
Net increase in cash, cash equivalents and restricted cash102,851 56,399 
Cash, cash equivalents and restricted cash, beginning of period728,257 733,931 
Cash, cash equivalents and restricted cash, end of period$831,108 $790,330 
The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same such amounts shown above in the condensed consolidated statements of cash flows:
(dollars in thousands)June 30,
2024
December 31,
2023
Cash and cash equivalents$30,438 $31,251 
Restricted cash800,670 697,006 
Total cash, cash equivalents and restricted cash in the statement of cash flows$831,108 $728,257 
The accompanying notes are an integral part of these condensed consolidated financial statements.

Second Quarter 2024 Form 10-Q
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Blackbaud, Inc.
Condensed Consolidated Statements of Stockholders' Equity
(Unaudited)

(dollars in thousands)Common stockTreasury stockAdditional
paid-in
capital
Accumulated
other
comprehensive
income (loss)
Retained
earnings
Total
stockholders'
equity
SharesAmountSharesAmount
Balance at December 31, 202369,188,304 $69 (15,562,864)$(591,557)$1,203,012 $(1,688)$198,869 $808,705 
Net income— — — — — — 5,246 5,246 
Purchase of treasury shares under stock repurchase program— — (2,954,211)(211,412)(52,244)— — (263,656)
Vesting of restricted stock units1,357,125 — — —  — —  
Shares withheld to satisfy tax withholdings— — (720,189)(52,723)— — — (52,723)
Stock-based compensation— — — — 33,570 —  33,570 
Restricted stock grants335,237 2 — — — — — 2 
Restricted stock cancellations(19,159)— — — — — — — 
Other comprehensive income— — — — — 2,910 — 2,910 
Balance at March 31, 202470,861,507 $71 (19,237,264)$(855,692)$1,184,338 $1,222 $204,115 $534,054 
Net income— — — — — — 21,804 21,804 
Vesting of restricted stock units10,719 — — —  — —  
Shares withheld to satisfy tax withholdings— — (22,273)(1,760)— — — (1,760)
Stock-based compensation— — — — 24,286 —  24,286 
Restricted stock grants21,164  — — — — —  
Restricted stock cancellations(9,902)— — — — — — — 
Other comprehensive loss— — — — — (1,047)— (1,047)
Balance at June 30, 202470,883,488 $71 (19,259,537)$(857,452)$1,208,624 $175 $225,919 $577,337 

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Second Quarter 2024 Form 10-Q

Blackbaud, Inc.
Condensed Consolidated Statements of Stockholders' Equity (continued)
(Unaudited)

(dollars in thousands)Common stockTreasury stockAdditional
paid-in
capital
Accumulated
other
comprehensive
income
Retained
earnings
Total
stockholders'
equity
SharesAmountSharesAmount
Balance at December 31, 202267,814,044 $68 (14,745,230)$(537,287)$1,075,264 $8,938 $197,049 $744,032 
Net loss— — — — — — (14,701)(14,701)
Vesting of restricted stock units954,147 — — —  — —  
Shares withheld to satisfy tax withholdings— — (533,597)(30,990)— — — (30,990)
Stock-based compensation— — — — 29,925 —  29,925 
Restricted stock grants427,941 1 — — — — — 1 
Restricted stock cancellations(41,269)— — — — — — — 
Other comprehensive loss— — — — — (8,534)— (8,534)
Balance at March 31, 202369,154,863 $69 (15,278,827)$(568,277)$1,105,189 $404 $182,348 $719,733 
Net income— — — — — — 2,105 2,105 
Vesting of restricted stock units23,550 — — —  — —  
Shares withheld to satisfy tax withholdings— — (32,540)(2,270)— — — (2,270)
Stock-based compensation— — — — 33,364 —  33,364 
Restricted stock grants6,031  — — — — —  
Restricted stock cancellations(20,200)— — — — — — — 
Other comprehensive income— — — — — 8,438 — 8,438 
Balance at June 30, 202369,164,244 $69 (15,311,367)$(570,547)$1,138,553 $8,842 $184,453 $761,370 
The accompanying notes are an integral part of these condensed consolidated financial statements.
Second Quarter 2024 Form 10-Q
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Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)


1. Organization
We are the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, our essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. A remote-first company, we have operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries.
2. Basis of Presentation
Unaudited condensed consolidated interim financial statements
The accompanying condensed consolidated interim financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission ("SEC") for interim financial reporting. These condensed consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity, for the periods presented in accordance with accounting principles generally accepted in the United States ("U.S.") ("GAAP"). The condensed consolidated balance sheet at December 31, 2023 has been derived from the audited consolidated financial statements at that date. Operating results and cash flows for the six months ended June 30, 2024 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2024, or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These unaudited, condensed consolidated interim financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2023, and other forms filed with the SEC from time to time.
Basis of consolidation
The unaudited, condensed consolidated financial statements include the accounts of Blackbaud, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.
Reportable segment
We report our operating results and financial information in one operating and reportable segment. Our chief operating decision maker uses consolidated financial information to make operating decisions, assess financial performance and allocate resources. Our chief operating decision maker is our chief executive officer.
Use of estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. On an ongoing basis, we reconsider and evaluate our estimates and assumptions, including those that impact revenue recognition, long-lived and intangible assets, income taxes, business combinations, stock-based compensation, capitalization of software and content development costs, our allowances for credit losses and sales returns, costs of obtaining contracts, valuation of derivative instruments, loss contingencies and insurance recoveries, among others. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

Recently issued accounting pronouncements
There are no recently issued accounting pronouncements that we expect to have a material impact on our consolidated financial statements when adopted in the future.
Summary of significant accounting policies
There have been no material changes to our significant accounting policies described in our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on February 21, 2024.
3. Business Combinations and Dispositions
2024 disposition
On March 2, 2024, we completed a transaction to divest our U.K.-based creative services business EVERFI Limited, formerly a wholly-owned subsidiary of EVERFI Inc, which is a wholly-owned subsidiary of Blackbaud, Inc. EVERFI Limited's total revenue during 2023 was $8.4 million. We incurred an insignificant amount of legal costs associated with the disposition of this business. As a result of the disposition, we recorded a $1.6 million loss, which was recorded in general and administrative expense in the unaudited, condensed consolidated statement of comprehensive income for the six months ended June 30, 2024.
4. Earnings (Loss) Per Share
We compute basic earnings (loss) per share by dividing net income (loss) available to common stockholders by the weighted average number of common shares outstanding during the period. Diluted earnings (loss) per share is computed by dividing net income (loss) available to common stockholders by the weighted average number of common shares and dilutive potential common shares outstanding during the period. Diluted earnings (loss) per share reflects the assumed exercise, settlement and vesting of all dilutive securities using the “treasury stock method” except when the effect is anti-dilutive. Potentially dilutive securities consist of shares issuable upon vesting of restricted stock awards and units. Diluted loss per share for the six months ended June 30, 2023 was the same as basic loss per share as there was a net loss in the period and inclusion of potentially dilutive securities was anti-dilutive.
The following table sets forth the computation of basic and diluted earnings (loss) per share:
  
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands, except per share amounts)
2024
2023
2024
2023
Numerator:
Net income (loss)$21,804 $2,105 $27,050 $(12,596)
Denominator:
Weighted average common shares50,747,337 52,642,411 51,399,853 52,389,112 
Add effect of dilutive securities:
Restricted stock and units930,081 1,000,713 972,074  
Weighted average common shares assuming dilution51,677,418 53,643,124 52,371,927 52,389,112 
Earnings (loss) per share
Basic$0.43 $0.04 $0.53 $(0.24)
Diluted$0.42 $0.04 $0.52 $(0.24)
Anti-dilutive shares excluded from calculations of diluted earnings (loss) per share12,367 9,487 1,023,093 1,151,974 
Second Quarter 2024 Form 10-Q
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Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

5. Fair Value Measurements
We use a three-tier fair value hierarchy to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows:
Level 1 - Quoted prices for identical assets or liabilities in active markets;
Level 2 - Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets in markets that are not active, and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets; and
Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are unobservable.
Recurring fair value measurements
Financial assets and liabilities that are measured at fair value on a recurring basis consisted of the following, as of the dates indicated below:
Fair value measurement using
(dollars in thousands)Quoted Prices in Active Markets for Identical Assets and Liabilities
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
Fair value as of June 30, 2024
Financial assets:
Interest rate swaps$ $14,282 $ $14,282 
Foreign currency forward contracts 252  252 
Total financial assets$ $14,534 $ $14,534 
Fair value as of June 30, 2024
Financial liabilities:
Foreign currency forward contracts$ $56 $ $56 
Total financial liabilities$ $56 $ $56 
Fair value as of December 31, 2023
Financial assets:
Interest rate swaps$ $16,198 $ $16,198 
Total financial assets$ $16,198 $ $16,198 
Fair value as of December 31, 2023
Financial liabilities:
Interest rate swaps$ $5,004 $ $5,004 
Foreign currency forward contracts 536  536 
Contingent consideration obligations  1,403 1,403 
Total financial liabilities$ $5,540 $1,403 $6,943 
Our derivative instruments within the scope of Accounting Standards Codification ("ASC") 815, Derivatives and Hedging, are required to be recorded at fair value. Our derivative instruments that are recorded at fair value include interest rate swaps and foreign currency forward contracts. See Note 8 to these unaudited, condensed consolidated financial statements for additional information about our derivative instruments.
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

The fair value of our interest rate swaps and foreign currency forward contracts are based on model-driven valuations using Secured Overnight Financing Rate ("SOFR") rates and foreign currency forward rates, respectively, which are observable at commonly quoted intervals. Accordingly, our interest rate swaps and foreign currency forward contracts are classified within Level 2 of the fair value hierarchy.
Contingent consideration obligations arise from business acquisitions. The fair values are based on discounted cash flow analyses reflecting a probability-weighted assessment approach derived from the likelihood of possible achievement of specified performance measures or events and captures the contractual nature of the contingencies, commercial risk, and the time value of money. As the fair value measurements for our contingent consideration obligations contain significant unobservable inputs, they are classified within Level 3 of the fair value hierarchy.
We believe the carrying amounts of our cash and cash equivalents, restricted cash, accounts receivable, trade accounts payable, accrued expenses and other current liabilities and due to customers approximate their fair values at June 30, 2024 and December 31, 2023, due to the immediate or short-term maturity of these instruments.
We believe the carrying amount of our debt approximates its fair value at June 30, 2024 and December 31, 2023, as the debt bears interest rates that approximate market value. As SOFR rates are observable at commonly quoted intervals, our debt under the 2024 Credit Facilities (as defined below) is classified within Level 2 of the fair value hierarchy. The fair value of our fixed rate debt does not exceed the carrying amount.
We did not transfer any assets or liabilities among the levels within the fair value hierarchy during the six months ended June 30, 2024.
Non-recurring fair value measurements
Assets and liabilities that are measured at fair value on a non-recurring basis include long-lived assets, intangible assets, goodwill and operating lease right-of-use ("ROU") assets. These assets are recognized at fair value during the period in which an acquisition is completed or at lease commencement, from updated estimates and assumptions during the measurement period, or when they are considered to be impaired. These non-recurring fair value measurements, primarily for long-lived assets, intangible assets acquired and operating lease ROU assets, are based on Level 3 unobservable inputs. In the event of an impairment, we determine the fair value of these assets other than goodwill using a discounted cash flow approach, which contains significant unobservable inputs and, therefore, is considered a Level 3 fair value measurement. The unobservable inputs in the analysis generally include future cash flow projections and a discount rate. For goodwill impairment testing, we estimate fair value using market-based methods including the use of market capitalization and consideration of a control premium.
In June 2024, we entered into a sublease for an additional portion of our Washington, DC office location, which we previously closed for our own use in February 2023 to align with our remote-first workforce strategy. We considered our entry into the sublease an impairment indicator. As a result, during the three and six months ended June 30, 2024, we recorded noncash impairment charges of $3.1 million against certain operating lease ROU assets and noncash impairment charges against certain property and equipment assets which were insignificant. We present these impairment charges in general and administrative expense on our unaudited, condensed consolidated statements of comprehensive income (loss) and as other non-cash adjustments within operating activities on our unaudited condensed consolidated statements of cash flows.
There were no other significant non-recurring fair value adjustments to our long-lived assets, intangible assets, goodwill or operating lease ROU assets during the six months ended June 30, 2024.
6. Consolidated Financial Statement Details
Restricted cash
(dollars in thousands)June 30,
2024
December 31,
2023
Restricted cash due to customers$799,429 $695,489 
Real estate escrow balances and other
1,241 1,517 
Total restricted cash$800,670 $697,006 
Second Quarter 2024 Form 10-Q
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Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

Prepaid expenses and other assets
(dollars in thousands)June 30,
2024
December 31,
2023
Costs of obtaining contracts(1)(2)
$60,680 $62,377 
Prepaid software maintenance and subscriptions(3)
35,600 35,169 
Derivative instruments14,534 16,198 
Implementation costs for cloud computing arrangements, net(4)(5)
10,262 9,259 
Prepaid insurance7,078 3,940 
Unbilled accounts receivable5,789 5,615 
Equity method investment(6)
5,029  
Taxes, prepaid and receivable5,549 3,418 
Other assets16,554 14,346 
Total prepaid expenses and other assets161,075 150,322 
Less: Long-term portion68,785 51,037 
Prepaid expenses and other current assets$92,290 $99,285 
(1)Amortization expense from costs of obtaining contracts was $4.9 million and $9.7 million for the three and six months ended June 30, 2024, respectively, and $8.1 million and $16.4 million for the three and six months ended June 30, 2023, respectively.
(2)The current portion of costs of obtaining contracts as of June 30, 2024 and December 31, 2023 was $19.6 million and $25.3 million, respectively.
(3)The current portion of prepaid software maintenance and subscriptions as of June 30, 2024 and December 31, 2023 was $32.1 million and $32.4 million, respectively.
(4)These costs primarily relate to the multi-year implementations of our new global enterprise resource planning, customer relationship management systems and other cloud-based systems.
(5)Amortization expense from capitalized cloud computing implementation costs was $0.7 million and insignificant for the three months ended June 30, 2024 and 2023, respectively, and $1.4 million and $1.1 million for the six months ended June 30, 2024 and 2023, respectively. Accumulated amortization for these costs was $9.1 million and $7.7 million as of June 30, 2024 and December 31, 2023, respectively.
(6)Represents a strategic investment that did not result in Blackbaud having significant influence over the investee.

Accrued expenses and other liabilities
(dollars in thousands)June 30,
2024
December 31,
2023
Accrued legal costs(1)
$10,473 $3,659 
Taxes payable
10,428 21,282 
Customer credit balances7,631 10,238 
Operating lease liabilities, current portion4,887 6,701 
Accrued commissions and salaries2,995 4,413 
Accrued vacation costs2,594 2,452 
Accrued health care costs2,230 3,865 
Accrued transaction-based costs related to payments services1,934 4,323 
Derivative instruments56 5,540 
Contingent consideration liability
 1,403 
Other liabilities12,816 10,704 
Total accrued expenses and other liabilities56,044 74,580 
Less: Long-term portion4,362 10,258 
Accrued expenses and other current liabilities$51,682 $64,322 
(1)All accrued legal costs are classified as current. See Note 9 to these unaudited, condensed consolidated financial statements for additional information about our loss contingency accruals and other legal expenses.
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

Other income, net
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands)
2024
2023
2024
2023
Interest income$2,815 $2,308 $4,863 $3,544 
Currency revaluation losses(380)(535)(97)(779)
Other income, net875 1,005 1,891 2,020 
Other income, net$3,310 $2,778 $6,657 $4,785 
7. Debt
The following table summarizes our debt balances and the related weighted average effective interest rates, which includes the effect of interest rate swap agreements.
Debt balance atWeighted average
effective interest rate at
(dollars in thousands)June 30,
2024
December 31,
2023
June 30,
2024
December 31,
2023
Credit facility:
Revolving credit loans$167,300 $114,100 7.78 %7.52 %
Term loans800,000 607,500 4.61 %3.51 %
Real estate loans55,965 56,745 5.23 %5.22 %
Other debt2,782 2,800 8.77 %8.42 %
Total debt1,026,047 781,145 5.17 %4.24 %
Less: Unamortized discount and debt issuance costs4,190 1,481 
Less: Debt, current portion23,786 19,259 7.28 %7.02 %
Debt, net of current portion$998,071 $760,405 5.12 %4.17 %
2024 refinancing
On April 30, 2024, we entered into the Third Amendment to Credit Agreement (the "Amendment"), by and among us, the lenders party thereto and Bank of America N.A., as administrative agent (the "Agent"). The Amendment amends the Amended and Restated Credit Agreement, dated as of October 30, 2020 (as previously amended, the "2020 Credit Agreement" and the 2020 Credit Agreement as amended by the Amendment, the “2024 Credit Agreement”), by and among us, the lenders from time-to-time party thereto and the Agent.
The Amendment amends the 2020 Credit Agreement to, among other things, (a) refinance the existing $1.1 billion credit facilities under the 2020 Credit Agreement to provide for new credit facilities in the aggregate principal amount of $1.5 billion consisting of (i) a $700.0 million revolving credit facility (the “2024 Revolving Facility”) and (ii) a $800.0 million term loan facility (the “2024 Term Facility” and together with the 2024 Revolving Facility, the “2024 Credit Facilities”), (b) extend the maturity date to April 30, 2029, (c) modify the definition of Applicable Margin (as defined below) and (iv) modify certain negative and financial covenants to provide additional operational flexibility. Upon closing, we borrowed $800.0 million pursuant to the 2024 Term Facility and $208.2 million pursuant to the 2024 Revolving Facility and used the proceeds to repay the outstanding principal balances of the term loans under the 2020 Credit Agreement (the "2020 Term Facilities"), and repay $196.6 million of outstanding revolving credit loans under the 2020 Credit Agreement (the "2020 Revolving Facility").
Certain lenders of the 2024 Term Facility participated in the 2020 Term Facilities and the change in present value of our future cash flows to these lenders under the 2020 Term Facilities and under the 2024 Term Facility was less than 10%. Accordingly, we accounted for the refinancing event for these lenders as a debt modification. Certain lenders of the 2020 Term Facilities did not participate in the 2024 Term Facility. Accordingly, we accounted for the refinancing event for these lenders as a debt extinguishment. Certain lenders of the 2020 Revolving Facility participated in the 2024 Revolving Facility and provided increased borrowing capacities. Accordingly, we accounted for the refinancing event for these lenders as a debt modification. Certain lenders of the 2020 Revolving Facility did not participate in the 2024 Revolving Facility. Accordingly, we accounted for the refinancing event for these lenders as a debt extinguishment.
Second Quarter 2024 Form 10-Q
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13


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

We recorded an insignificant loss on debt extinguishment related to the write-off of debt discount and deferred financing costs for the portions of the 2020 Credit Agreement considered to be extinguished. This loss was recognized in the consolidated statements of comprehensive income within other income, net.
In connection with our entry into the 2024 Credit Agreement, we paid $6.5 million in financing costs, of which $1.6 million were capitalized in other assets and, together with a portion of the unamortized deferred financing costs from the 2020 Credit Agreement and prior agreements, are being amortized into interest expense over the term of the new facility. As of June 30, 2024, deferred financing costs totaling $1.9 million were included in other assets on our consolidated balance sheets. We recorded aggregate financing costs of $3.6 million as a direct deduction from the carrying amount of our debt liability, which related to debt discount (fees paid to lenders) and debt issuance costs for the 2024 Term Facility.
Summary of the 2024 Credit Facilities
The 2024 Revolving Facility includes (i) a $50.0 million letter of credit subfacility, (ii) a $50.0 million swingline subfacility and (iii) a $150.0 million sublimit available for multicurrency borrowings.
Under the 2024 Credit Facilities, dollar tranche revolving loans and term loans bear interest at a rate per annum equal to, at the option of the Company: (a) a base rate equal to the highest of (i) the Federal Funds Rate plus 0.50%, (ii) the prime rate announced by Bank of America, N.A., and (iii) Term SOFR plus 1.00% (the “Base Rate”), plus an applicable margin as specified in the 2024 Credit Agreement (the “Applicable Margin”); (b) Term SOFR plus the Applicable Margin; or (c) the Daily SOFR Rate plus the Applicable Margin. The Applicable Margin shall be adjusted quarterly, varies based on our net leverage ratio and varies based on whether the loan is a Base Rate Loan (0.375% to 1.500%), or a Term SOFR Loan/Daily SOFR Loan (1.375% to 2.500%). The 2024 Credit Agreement also provides for a commitment fee of between 0.250% and 0.500% of the unused commitment under the 2024 Revolving Facility depending on our net leverage ratio.
Under the 2024 Credit Facilities, designated currency tranche revolving loans bear interest at a rate per annum equal to, at the option of the Company: (a) the Designated Currency Daily Rate (as defined in the 2024 Credit Agreement) plus the Applicable Margin; or (b) the Designated Currency Term Rate (as defined in the 2024 Credit Agreement) plus the Applicable Margin. The Applicable Margin shall be adjusted quarterly and varies based on our net leverage ratio for both Designated Currency Daily Rate Loans and Designated Currency Term Rate Loans (1.375% to 2.500%).
We may prepay the 2024 Credit Agreement in whole or in part at any time without premium or penalty, other than customary breakage costs with respect to certain types of loans.
Under the terms of the 2024 Credit Agreement, we are entitled on one or more occasion, subject to the satisfaction of certain conditions, to request an increase in the commitments under the 2024 Revolving Facility and/or request additional incremental term loans in the aggregate principal amount of up to the sum of (i) the greater of (A) $360.0 million and (B) 100% of EBITDA (as defined in the 2024 Credit Agreement), plus (ii) at our option, up to an amount such that the net leverage ratio shall be no greater than 3.50 to 1.00.
The 2024 Credit Agreement contains various representations, warranties and affirmative, negative and financial covenants customary for financings of this type. Financial covenants include a net leverage ratio and an interest coverage ratio. At June 30, 2024, we were in compliance with our debt covenants under the 2024 Credit Facilities.
Real estate loans
In August 2020, we completed the purchase of our global headquarters facility. As part of the purchase price, we assumed the seller’s obligations under two senior secured notes with a then-aggregate outstanding principal amount of $61.1 million (collectively, the “Real Estate Loans”). The Real Estate Loans require periodic principal payments and the balance of the Real Estate Loans are due upon maturity in April 2038. At June 30, 2024, we were in compliance with our debt covenants under the Real Estate Loans.
Other debt
From time to time, we enter into third-party financing agreements for purchases of software and related services for our internal use. Generally, the agreements are non-interest-bearing notes requiring annual payments. Interest associated with the notes is imputed at the rate we would incur for amounts borrowed under our then-existing credit facility at the inception of the notes.
14
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

The following table summarizes our currently effective supplier financing agreements as of June 30, 2024:
(dollars in thousands)Term
 in Months
Number of
Annual Payments
First Annual
Payment Due
Original Loan
Value
Effective dates of agreements (1):
December 202239January 2023$1,710 
January 202336April 2023$2,491 
April 202436May 2024$2,073 
(1)Represent noncash investing and financing transactions during the periods indicated as we purchased software and services by assuming directly related liabilities.
The changes in supplier financing obligations during the six months ended June 30, 2024, consisted of the following:
(dollars in thousands)Total
Balance at December 31, 2023$2,800 
Additions
2,073 
Settlements
(2,091)
Balance at June 30, 2024$2,782 
As of June 30, 2024, the required annual maturities related to the 2024 Credit Facilities, the Real Estate Loans and our other debt were as follows:
Years ending December 31,
(dollars in thousands)
Annual
maturities
2024 - remaining$10,829 
2025 23,875 
2026 22,660 
2027 22,166 
2028 22,375 
Thereafter924,142 
Total required maturities$1,026,047 
8. Derivative Instruments
We generally use derivative instruments to manage our interest rate and foreign currency exchange risk. We currently have derivatives classified as cash flow hedges and net investment hedges. We do not enter into any derivatives for trading or speculative purposes.
All of our derivative instruments are governed by International Swap Dealers Association, Inc. master agreements with our counterparties. As of June 30, 2024 and December 31, 2023, we have presented the fair value of our derivative instruments at the gross amounts in the condensed consolidated balance sheets as the gross fair values of our derivative instruments equaled their net fair values.
Cash flow hedges
We have entered into interest rate swap agreements, which effectively convert portions of our variable rate debt under the 2024 Credit Facilities to a fixed rate for the term of the swap agreements. We designated each of the interest rate swaps as cash flow hedges at the inception of the contracts. Our entry into the 2024 Credit Agreement in April 2024 did not affect our interest rate swap agreements, including their designation as cash flow hedges, as the 2024 Credit Agreement has substantially the same critical terms as the the 2020 Credit Agreement. As of June 30, 2024 and December 31, 2023, the aggregate notional values of the interest rate swaps were $935.0 million and $935.0 million, respectively. All of the contracts have maturities on or before October 2028.
Second Quarter 2024 Form 10-Q
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15


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

We have entered into foreign currency forward contracts to hedge revenues denominated in the Canadian Dollar ("CAD") against changes in the exchange rate with the United States Dollar ("USD"). We designated each of these foreign currency forward contracts as cash flow hedges at the inception of the contracts. As of June 30, 2024 and December 31, 2023, the aggregate notional values of the foreign currency forward contracts designated as cash flow hedges that we held to buy USD in exchange for Canadian Dollars were $32.1 million CAD and $29.9 million CAD, respectively. All of the contracts have maturities of 12 months or less.
Net investment hedges
We have entered into foreign currency forward contracts to hedge a portion of the foreign currency exposure that arises on translation of our investments denominated in British Pounds ("GBP") into USD. We designated each of these foreign currency forward contracts as net investment hedges at the inception of the contracts. As of June 30, 2024 and December 31, 2023, the aggregate notional values of the foreign currency forward contracts designated as net investment hedges to reduce the volatility of the U.S. dollar value of a portion of our GBP-denominated investments was £14.0 million and £13.2 million, respectively.
The fair values of our derivative instruments were as follows as of:
Asset derivativesLiability derivatives
(dollars in thousands)Balance sheet locationJune 30,
2024
December 31,
2023
Balance sheet locationJune 30,
2024
December 31,
2023
Derivative instruments designated as hedging instruments:
Interest rate swaps, current portionPrepaid expenses
and other current assets
$7,362 $16,198 Accrued expenses
and other current liabilities
$ $ 
Foreign currency forward contracts, current portion
Prepaid expenses
and other current assets
252  Accrued expenses
and other
current liabilities
56 536 
Interest rate swaps, long-term
Other assets6,920  Other liabilities 5,004 
Total derivative instruments designated as hedging instruments$14,534 $16,198 $56 $5,540 
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

The effects of derivative instruments in cash flow and net investment hedging relationships were as follows:
Gain (loss) recognized
in accumulated other
comprehensive
income (loss) as of
Location
of gain (loss)
reclassified from
accumulated other
comprehensive
income (loss) into
income (loss)
Gain reclassified from accumulated
 other comprehensive income (loss) into income (loss)
(dollars in thousands)June 30,
2024
Three months ended
June 30, 2024
Six months ended
June 30, 2024
Cash Flow Hedges
Interest rate swaps$14,282 Interest expense$5,456 $10,929 
Foreign currency forward contracts$252 Revenue$129 $163 
Net Investment Hedges
Foreign currency forward contracts$(56)$ $ 
June 30,
2023
Three months ended
June 30, 2023
Six months ended
June 30, 2023
Cash Flow Hedges
Interest rate swaps$25,204 Interest expense$5,083 $9,582 
Foreign currency forward contracts$(292)Revenue$109 $234 
Net Investment Hedges
Foreign currency forward contracts$(401)$ $ 
Our policy requires that derivatives used for hedging purposes be designated and effective as a hedge of the identified risk exposure at the inception of the contract. Accumulated other comprehensive income (loss) includes unrealized gains or losses from the change in fair value measurement of our derivative instruments each reporting period and the related income tax expense or benefit. Excluding net investment hedges, changes in the fair value measurements of the derivative instruments and the related income tax expense or benefit are reflected as adjustments to accumulated other comprehensive income (loss) until the actual hedged expense is incurred or until the hedge is terminated at which point the unrealized gain (loss) and related tax effects are reclassified from accumulated other comprehensive income (loss) to current earnings. For net investment hedges, changes in the fair value measurements of the derivative instruments and the related income tax expense or benefit are reflected as adjustments to translation adjustment, a component of accumulated other comprehensive income (loss), and recognized in earnings only when the hedged GBP investment is liquidated. The estimated accumulated other comprehensive income as of June 30, 2024 that is expected to be reclassified into earnings within the next twelve months is $11.6 million. There were no ineffective portions of our interest rate swap or foreign currency forward derivatives during the six months ended June 30, 2024 and 2023. See Note 11 to these unaudited, condensed consolidated financial statements for a summary of the changes in accumulated other comprehensive income (loss) by component. We classify cash flows related to derivative instruments as operating activities in the condensed consolidated statements of cash flows.
9. Commitments and Contingencies
Leases
We have operating leases for corporate offices, subleased offices and certain equipment and furniture. As of June 30, 2024, we did not have any operating leases that had not yet commenced.
Second Quarter 2024 Form 10-Q
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17


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

The following table summarizes the components of our lease expense:
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands)
2024
2023
2024
2023
Operating lease cost(1)
$1,625 $2,304 $3,611 $4,689 
Variable lease cost299 395 612 827 
Sublease income(906)(854)(1,604)(1,665)
Net lease cost$1,018 $1,845 $2,619 $3,851 
(1)Includes short-term lease costs, which were immaterial.
Maturities of our operating lease liabilities as of June 30, 2024 were as follows:
Years ending December 31,
(dollars in thousands)
Operating leases
2024 - remaining$3,376 
2025 6,258 
2026 6,106 
2027 6,207 
2028 6,101 
Thereafter20,689 
Total lease payments48,737 
Less: Amount representing interest7,560 
Present value of future payments$41,177 
Other commitments
The term loans under the 2024 Credit Facilities require periodic principal payments. The balance of the term loans and any amounts drawn on the revolving credit loans are due upon maturity of the 2024 Credit Facilities in April 2029. The Real Estate Loans also require periodic principal payments and the balance of the Real Estate Loans are due upon maturity in April 2038.
We have contractual obligations for third-party technology used in our solutions and for other services we purchase as part of our normal operations. In certain cases, these arrangements require a minimum annual purchase commitment by us. As of June 30, 2024, the remaining aggregate minimum purchase commitment under these arrangements was approximately $228.0 million through 2029.
Solution and service indemnifications
In the ordinary course of business, we provide certain indemnifications of varying scope to customers against claims of intellectual property infringement made by third parties arising from the use of our solutions or services. We have not identified any losses that might be covered by these indemnifications.
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

Legal proceedings
We are subject to legal proceedings and claims that arise in the ordinary course of business, as well as certain other non-ordinary course proceedings, claims and investigations, as described below. We make a provision for a loss contingency when it is both probable that a material liability has been incurred and the amount of the loss can be reasonably estimated. If only a range of estimated losses can be determined, we accrue an amount within the range that, in our judgment, reflects the most likely outcome; if none of the estimates within that range is a better estimate than any other amount, we accrue the low end of the range. For proceedings in which an unfavorable outcome is reasonably possible but not probable and an estimate of the loss or range of losses arising from the proceeding can be made, we disclose such an estimate, if material. If such a loss or range of losses is not reasonably estimable, we disclose that fact. We review any such loss contingency provisions at least quarterly and adjust them to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. We recognize insurance recoveries, if any, when they are probable of receipt. All associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred.
Legal proceedings are inherently unpredictable. However, we believe that we have valid defenses with respect to the legal matters pending or threatened against us and intend to defend ourselves vigorously against all claims asserted. It is possible that our consolidated financial position, results of operations or cash flows could be materially negatively affected in any particular period by an unfavorable resolution of one or more of such legal proceedings.
Security incident
As previously disclosed, we are subject to risks and uncertainties as a result of a ransomware attack against us in May 2020 in which a cybercriminal removed a copy of a subset of data from our self-hosted environment (the "Security Incident"). Based on the nature of the Security Incident, our research and third party (including law enforcement) investigation, we do not believe that any data went beyond the cybercriminal, has been misused, or has been disseminated or otherwise made available publicly. Our investigation into the Security Incident remains ongoing.
As a result of the Security Incident, we are currently subject to certain legal proceedings, claims and investigations, as discussed below, and could be the subject of additional legal proceedings, claims, inquiries and investigations in the future that might result in adverse judgments, settlements, fines, penalties or other resolution. To limit our exposure to losses related to claims against us, including data breaches such as the Security Incident, we maintain $50 million of insurance above a $250 thousand deductible payable by us. As noted below, this coverage reduced our financial exposure related to the Security Incident in prior years.
We recorded expenses and offsetting insurance recoveries related to the Security Incident as follows:
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands)
2024
2023
2024
2023
Gross expense$1,822 $26,777 $12,145 $44,560 
Offsetting insurance recoveries    
Net expense$1,822 $26,777 $12,145 $44,560 
The following summarizes our cumulative expenses, insurance recoveries recognized and insurance recoveries paid as of:
(dollars in thousands)June 30,
2024
December 31,
2023
Cumulative gross expense$173,576 $161,431 
Cumulative offsetting insurance recoveries recognized(50,000)(50,000)
Cumulative net expense$123,576 $111,431 
Cumulative offsetting insurance recoveries paid$(50,000)$(50,000)
Second Quarter 2024 Form 10-Q
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19


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

Recorded expenses have consisted primarily of payments to third-party service providers and consultants, including legal fees, settlement of the previously disclosed SEC investigation, multi-state Attorneys General investigation, and Attorney General of the State of California investigation (discussed below), settlements of customer claims and accruals for certain loss contingencies. Not included in the expenses discussed above were costs associated with enhancements to our cybersecurity program. We present expenses and insurance recoveries related to the Security Incident in general and administrative expense on our unaudited, condensed consolidated statements of comprehensive income (loss) and as operating activities on our unaudited, condensed consolidated statements of cash flows. Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. We expect to continue to experience significant expenses related to our response to the Security Incident, resolution of legal proceedings, claims and investigations, including those discussed below, and our efforts to further enhance our cybersecurity measures. For the three and six months ended June 30, 2024, we incurred net pre-tax expenses of $1.8 million and $12.1 million, respectively, related to the Security Incident, which included $1.8 million and $5.1 million, respectively, for ongoing legal fees and additional accruals for loss contingencies of $0.0 million and $7.0 million, respectively. During the six months ended June 30, 2024, we had net cash outlays of $5.8 million related to the Security Incident for ongoing legal fees. In line with our policy, legal fees are expensed as incurred. For full year 2024, we currently expect pre-tax expenses of approximately $5.0 million to $10.0 million and cash outlays of approximately $8.0 million to $13.0 million for ongoing legal fees related to the Security Incident. Not included in these ranges are our previous settlements or current accruals for loss contingencies related to the matters discussed below.
As of June 30, 2024, we have recorded approximately $8.5 million in aggregate liabilities for loss contingencies, which included $6.8 million for our settlement with the Attorney General of the State of California on June 13, 2024, and other accruals based primarily on recent negotiations with certain customers related to the Security Incident that we believed we could reasonably estimate in accordance with our loss contingency procedures described above. Our liabilities for loss contingencies are recorded in accrued expenses and other current liabilities on our unaudited, condensed consolidated balance sheets. It is reasonably possible that our estimated actual losses may change in the near term for those matters and be materially in excess of the amounts accrued, but we are unable at this time to reasonably estimate the possible additional loss.
There are other Security Incident-related matters, including customer claims, customer constituent class actions and governmental investigations, for which we have not recorded a liability for a loss contingency as of June 30, 2024 because we are unable at this time to reasonably estimate the possible loss or range of loss. Each of these matters could, separately or in the aggregate, result in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and timing of which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.
Customer claims. To date, we have received approximately 260 specific requests from customers for reimbursement of expenses incurred by them related to the Security Incident, all of which have been fully resolved and closed or are inactive and are considered by us to have been abandoned by the customers. We have also received approximately 400 reservations of the right to seek expense recovery in the future from customers or their attorneys in the U.S., U.K. and Canada related to the Security Incident, none of which resulted in claims submitted to us and are considered by us to have been abandoned by the customers. We have also received notices of proposed claims on behalf of a number of U.K. data subjects, which we are reviewing. In addition, insurance companies representing various customers’ interests through subrogation claims have contacted us, and certain insurance companies have filed subrogation claims in court, of which three cases remain active and unresolved.
Customer constituent class actions. Presently, we are a defendant in putative consumer class action cases in U.S. federal courts (which have been consolidated under multi district litigation to a single federal court) and in Canadian courts alleging harm from the Security Incident. The plaintiffs in these cases, who purport to represent various classes of individual constituents of our customers, generally claim to have been harmed by alleged actions and/or omissions by us in connection with the Security Incident and assert a variety of common law and statutory claims seeking monetary damages, injunctive relief, costs and attorneys’ fees and other related relief.
Lawsuits that are putative class actions require a plaintiff to satisfy a number of procedural requirements before proceeding to trial. These requirements include, among others, demonstration to a court that the law proscribes in some manner our activities, the making of factual allegations sufficient to suggest that our activities exceeded the limits of the law and a determination by the court—known as class certification—that the law permits a group of individuals to pursue the case together as a class. If these procedural requirements are not met, the lawsuit cannot proceed as a class action and the plaintiff may lose the financial incentive to proceed with the case. We are currently engaged in court proceedings to
20
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

determine whether this will proceed as a class action. Frequently, a court’s determination as to these procedural requirements is subject to appeal to a higher court. As a result of these uncertainties, we may be unable to determine the probability of loss until, or after, a court has finally determined that a plaintiff has satisfied the applicable class action procedural requirements.
Furthermore, for putative class actions, it is often not possible to reasonably estimate the possible loss or a range of loss amounts, even where we have determined that a loss is reasonably possible. Generally, class actions involve a large number of people and raise complex legal and factual issues that result in uncertainty as to their outcome and, ultimately, making it difficult for us to estimate the amount of damages that a plaintiff might successfully prove. This analysis is further complicated by the fact that the plaintiffs lack contractual privity with us.
On May 14, 2024, the United States District Court for the District of South Carolina (the "Court") issued a memorandum opinion and order (1) denying the multi district litigation plaintiffs' motion for class certification because of the plaintiffs' failure to meet their burden of proof as to ascertainability, (2) granting our motion to exclude the multi district litigation plaintiffs' expert on the issue of ascertainability, and (3) denying the multi district litigation plaintiffs' motion to exclude our expert on the issue of ascertainability. Further, the Court denied as moot all other pending motions. On May 28, 2024, the plaintiffs filed a petition for permission to appeal under Rule 23(f) of the Federal Rules of Civil Procedure with the Fourth Circuit Court of Appeals (the “Fourth Circuit”) and we subsequently filed an opposition to such petition. On July 30, 2024, the Fourth Circuit denied the plaintiffs' petition. This litigation remains ongoing.
Governmental investigations. As previously disclosed, we are subject to an ongoing investigation by the U.S. Department of Health and Human Services. We also responded to inquiries from the Office of the Australian Information Commissioner in September 2020 and the Office of the Privacy Commissioner of Canada in October 2020.
As previously disclosed, on June 13, 2024, we agreed to a Final Judgment and Permanent Injunction with the Attorney General of the State of California (the "Final Judgment") relating to the Security Incident. This settlement fully resolved the last remaining U.S. state attorney general investigation into the Security Incident. Under the terms of the settlement, we agreed to comply with applicable laws; not to make misleading statements related to our data protection, privacy, security, confidentiality, integrity, breach notification requirements, and similar matters; and to implement and improve certain cybersecurity programs and tools. The terms of the settlement with California are generally consistent with those to which we agreed in settling with the other 49 state Attorneys General and the District of Columbia on October 5, 2023, as discussed below. As part of the settlement, we also agreed to pay a total of $6.8 million to the State of California. This amount was fully accrued as a contingent liability in the Company's financial statements as of March 31, 2024 and June 30, 2024, and subsequently paid in the third quarter of 2024. Nothing contained in the Final Judgment is intended to be, and shall not in any event be construed or deemed to be, an admission or concession or evidence of any liability or wrongdoing whatsoever on the part of Blackbaud or any fact or violation of law, rule, or regulation. For more information, see the Final Judgment and Permanent Injunction of the State of California, County of San Diego that was furnished as Exhibit 99.1 to our Current Report on Form 8-K filed with the SEC on June 14, 2024.
On May 20, 2024, the U.S. Federal Trade Commission (the "FTC") finalized an Order (the “FTC Order”) evidencing its settlement with us in connection with the Security Incident. As part of the FTC Order, we were not fined and were not otherwise required to make any payment. Furthermore, we agreed to the FTC Order without admitting or denying any of the FTC’s allegations, except as expressly stated otherwise in the FTC Order. The settlement described in the FTC Order fully resolved the FTC investigation. For more information, see the form of proposed order that was furnished as Exhibit 99.2 to our Current Report on Form 8-K filed with the SEC on February 2, 2024 and is identical in substance to the final FTC Order, and in Note 11 to our audited consolidated financial statements contained in our Annual Report on Form 10-K filed with the SEC on February 21, 2024.
As previously disclosed, on October 5, 2023, we entered into separate, substantially similar Administrative Orders with each of 49 state Attorneys General and the District of Columbia relating to the Security Incident which fully resolved the previously disclosed multi-state Civil Investigative Demand and the separate Civil Investigative Demand from the Office of the Indiana Attorney General relating to the Security Incident.
On March 9, 2023, we reached a settlement with the SEC in connection with the Security Incident that fully resolved the previously disclosed SEC investigation of the Security Incident.
On September 28, 2021, the Information Commissioner’s Office in the United Kingdom under the U.K. Data Protection Act 2018 notified us that it has closed its investigation of the Security Incident.
Second Quarter 2024 Form 10-Q
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21


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

On September 24, 2021, we received notice from the Spanish Data Protection Authority that it has concluded its investigation of the Security Incident.
On January 15, 2021, we were notified by the Data Protection Commission of Ireland that it has concluded its investigation of the Security Incident.
For more information about these completed government investigations and related actions, see Note 11 to our audited consolidated financial statements contained in our Annual Report on Form 10-K filed with the SEC on February 21, 2024.
We continue to cooperate with all ongoing investigations, which include various requests for documents, policies, narratives and communications, as well as requests to interview or depose various Company-related personnel. As noted above, each of these separate governmental investigations could result in adverse judgments, settlements, fines, penalties or other resolution, the amount, scope and timing of which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.
10. Income Taxes
Our income tax provision (benefit) and effective income tax rates, including the effects of period-specific events, were:
  
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands)
2024
2023
2024
2023
Income tax provision (benefit)$7,883 $(10,200)$6,427 $(14,101)
Effective income tax rate26.6 %126.0 %19.2 %52.8 %
The change in our effective income tax rate for the three and six months ended June 30, 2024, when compared to the same periods in 2023 were largely driven by prior year pre-tax losses versus current year pre-tax income. Additionally, the 2024 periods were favorably impacted by benefits attributable to stock-based compensation and research and development tax credits whereas stock-based compensation negatively impacted our effective income tax rates for the 2023 periods. Lastly, the 2023 periods were negatively impacted by non-deductible accruals related to security incident, which have impacted the 2024 periods to a much lesser degree.
11. Stockholders' Equity
Stock repurchase program
Under our stock repurchase program, we are authorized to repurchase shares from time to time in accordance with applicable laws both on the open market, including under trading plans established pursuant to Rule 10b5-1 under the Securities Exchange Act of 1934, as amended, and in privately negotiated transactions. The timing and amount of repurchases depends on several factors, including market and business conditions, the trading price of our common stock and the nature of other investment opportunities. The repurchase program does not have an expiration date and may be limited, suspended or discontinued at any time without prior notice. Under the 2024 Credit Agreement, we have restrictions on our ability to repurchase shares of our common stock, which are summarized on page 47 in this report.
We account for purchases of treasury stock under the cost method. On January 17, 2024, our Board of Directors reauthorized, expanded and replenished our stock repurchase program by expanding the total capacity under the program from $250.0 million to $500.0 million available for repurchases.
In March 2024, we entered into an issuer forward repurchase transaction with a large financial institution to repurchase an aggregate $200 million of shares of our common stock (the "ASR Transaction"). Pursuant to the terms of the ASR Transaction, we provided the financial institution with a prepayment of $200 million and received an initial delivery of 2.1 million shares of our common stock, representing approximately 70% of the total shares then-expected to be repurchased under the ASR Transaction. The final number of shares of common stock delivered to us under the ASR Transaction will be based on the average of the daily volume-weighted average prices of the common stock during the term of the ASR Transaction, less a discount and subject to customary adjustments upon events affecting the common stock (e.g., dilutive or concentrative events, mergers and acquisitions, and market disruptions). At settlement, the financial institution may be required to deliver
22
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

additional shares of our common stock to us or, under certain circumstances, we may be required to deliver a cash payment or shares of our common stock to the financial institution, with the method of settlement at our election. The final settlement of the ASR Transaction is scheduled to occur by the fourth quarter of 2024, unless settled earlier at the election of the financial institution.
The difference of $52.2 million between the prepayment of $200 million and the value of the shares repurchased on the ASR Transaction date represents an unsettled prepaid forward contract indexed to our common stock and met all of the applicable criteria for equity classification; therefore, it was not accounted for as a derivative instrument as of June 30, 2024. Because of our ability to settle in shares, the $52.2 million prepaid forward contract was classified as a reduction to additional paid-in capital within our unaudited, condensed consolidated statement of stockholders' equity. We funded the ASR Transaction prepayment with borrowings pursuant to a revolving credit loan under the 2020 Credit Agreement.
During the three months ended June 30, 2024, we did not repurchase any shares. During the six months ended June 30, 2024, we repurchased an aggregate of 2,954,211 shares for $262.6 million, including the initial delivery of shares repurchased pursuant to the ASR Transaction. The remaining amount available to purchase stock under the approved stock repurchase program was $259.7 million as of June 30, 2024.
On July 16, 2024, our Board of Directors reauthorized, expanded and replenished our stock repurchase program by expanding the total capacity under the program from $500.0 million to $800.0 million available for repurchases. As of July 16, 2024, the amount available to purchase stock under the Company's repurchase program was $800.0 million. See Note 13 to these unaudited, condensed financial statements for additional information.
Changes in accumulated other comprehensive income (loss) by component
The changes in accumulated other comprehensive income (loss) by component, consisted of the following:
Three months ended
June 30,
Six months ended
June 30,
(in thousands)
2024
2023
2024
2023
Accumulated other comprehensive income (loss), beginning of period$1,222 $404 $(1,688)$8,938 
By component:
Gains and losses on cash flow hedges:
Accumulated other comprehensive income balance, beginning of period$12,253 $13,141 $8,158 $23,833 
Other comprehensive income before reclassifications, net of tax effects of $(974), $(3,238), $(3,940) and $(672)
2,731 9,231 10,852 1,942 
Amounts reclassified from accumulated other comprehensive income(5,585)(5,192)(11,092)(9,816)
Tax expense included in provision for income taxes1,468 1,344 2,949 2,565 
Total amounts reclassified from accumulated other comprehensive income(4,117)(3,848)(8,143)(7,251)
Net current-period other comprehensive (loss) income(1,386)5,383 2,709 (5,309)
Accumulated other comprehensive income balance, end of period$10,867 $18,524 $10,867 $18,524 
Foreign currency translation adjustment:
Accumulated other comprehensive loss balance, beginning of period$(11,031)$(12,737)$(9,846)$(14,895)
Translation adjustment339 3,055 (846)5,213 
Accumulated other comprehensive loss balance, end of period(10,692)(9,682)(10,692)(9,682)
Accumulated other comprehensive income, end of period$175 $8,842 $175 $8,842 
Second Quarter 2024 Form 10-Q
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23


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

12. Revenue Recognition
Transaction price allocated to the remaining performance obligations
As of June 30, 2024, approximately $1.3 billion of revenue under contract is expected to be recognized from remaining performance obligations. We expect to recognize revenue on approximately 55% of these remaining performance obligations over the next 12 months, with the remainder recognized thereafter.
We applied the practical expedient in ASC 606-10-50-14 and have excluded the value of unsatisfied performance obligations for contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed (transactional revenue).
Contract balances
Our contract assets as of June 30, 2024 and December 31, 2023 were insignificant. Our closing balances of deferred revenue were as follows:
(in thousands)June 30,
2024
December 31,
2023
Total deferred revenue$429,413 $394,927 
The increase in deferred revenue during the six months ended June 30, 2024 was primarily due to a seasonal increase in customer contract renewals. Historically, due to the timing of customer budget cycles, we have an increase in customer contract renewals at or near the beginning of our third quarter. Generally, our lowest balance of deferred revenue during the year is at the end of our first quarter. The amount of revenue recognized during the six months ended June 30, 2024 that was included in the deferred revenue balance at the beginning of the period was approximately $279 million. The amount of revenue recognized during the six months ended June 30, 2024 from performance obligations satisfied in prior periods was insignificant.
Disaggregation of revenue
We sell our cloud solutions and related services in three primary geographical markets: to customers in the United States, to customers in the United Kingdom and to customers located in other countries. The following table presents our revenue by geographic area based on the address of our customers:
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands)
2024
2023
2024
2023
United States$241,831 $228,744 $479,940 $450,413 
United Kingdom29,980 28,234 56,109 54,282 
Other countries15,475 14,064 30,487 28,100 
Total revenue$287,286 $271,042 $566,536 $532,795 
The Social Sector and Corporate Sector market groups comprised our go-to-market organizations as of June 30, 2024. The following is a description of each market group as of that date:
The Social Sector market group focuses on sales to customers and prospects in the social sector, such as nonprofits, foundations, education institutions, healthcare organizations and other not-for-profit entities globally, and includes JustGiving; and
The Corporate Sector market group focuses on sales to customers and prospects in the corporate sector globally, and includes EVERFI and YourCause.
24
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Second Quarter 2024 Form 10-Q


Blackbaud, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

The following table presents our revenue by market group:
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands)
2024
2023
2024
2023
Social Sector$252,164 $232,381 $496,608 $457,278 
Corporate Sector
35,122 38,661 69,928 75,517 
Total revenue$287,286 $271,042 $566,536 $532,795 
The following table presents our recurring revenue by type:
Three months ended
June 30,
Six months ended
June 30,
(dollars in thousands)
2024
2023
2024
2023
Contractual recurring$193,542