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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
________________
FORM 10-Q
_______________
(Mark One) | | | | | |
☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the quarterly period ended: June 30, 2024
OR | | | | | |
☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the transition period from to
Commission File Number 001-37817
CONDUENT INCORPORATED
(Exact Name of Registrant as specified in its charter) | | | | | | | | | | | | | | |
New York | | 81-2983623 |
(State or other jurisdiction of incorporation or organization) | | (IRS Employer Identification No.) |
| | | | |
| 100 Campus Drive, | Suite 200, | | |
| Florham Park, | New Jersey | | 07932 |
| (Address of principal executive offices) | | (Zip Code) |
(844) 663-2638
(Registrant’s telephone number, including area code)
_________________________________________________
Securities registered pursuant to Section 12(b) of the Act: | | | | | | | | |
Title of each class | Trading Symbol(s) | Name of each exchange on which registered |
Common Stock, $0.01 par value | CNDT | NASDAQ Global Select Market |
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Large accelerated filer | ☒ | Accelerated filer | ☐ | Non-accelerated filer | ☐ | Small reporting company | ☐ | Emerging growth company | ☐ |
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ | | | | | | | | | | | |
Class | | Outstanding at July 31, 2024 |
Common Stock, | $0.01 par value | | 162,398,252 |
FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q ("Form 10-Q") and any exhibits to this Form 10-Q may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995 (the "Litigation Reform Act"). These forward-looking statements and other information are based on our beliefs as well as assumptions made by us using information currently available. The words “anticipate,” “believe,” “estimate,” “expect,” "plan," “intend,” “will,” “aim,” “should,” “could,” “forecast,” “target,” “may,” "continue to," "endeavor," "if,” “growing,” “projected,” “potential,” “likely,” "see," "ahead," "further," "going forward," "on the horizon," "in the process of," and similar expressions (including the negative and plural forms of such words and phrases), as they relate to us, are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. These statements reflect our current views with respect to future events and are subject to certain risks, uncertainties and assumptions, many of which are outside of our control, that could cause actual results to differ materially from those expected or implied by such forward-looking statements and could materially adversely affect our business, financial condition, results of operations, cash flows and liquidity.
Important factors and uncertainties that could cause our actual results to differ materially from those in our forward-looking statements include, but are not limited to: risks related to pending dispositions, including the Company’s ability to realize the benefits anticipated from the sale of the Company’s Casualty Claims Solutions business to MedRisk, including as a result of a delay or failure to obtain certain required regulatory approvals or the failure of any other condition to the closing of the transaction such that the closing of the transaction is delayed or does not occur; unexpected costs, liabilities or delays in connection with the proposed transaction; the significant transaction costs associated with the proposed transaction; negative effects of the announcement, pendency or consummation of the transaction on the market price of our common stock or operating results, including as a result of changes in key customer, supplier, employee or other business relationships; the risk of litigation or regulatory actions; our inability to retain and hire key personnel; the risk that certain contractual restrictions contained in the definitive transaction agreement during the pendency of the proposed transaction could adversely affect our ability to pursue business opportunities or strategic transactions; risks related to recently completed dispositions including the transfer of the Company’s BenefitWallet’s HSA, MSA and flexible spending account portfolio (the “BenefitWallet Transfer”) and the sale of the Company’s Curbside Management and Public Safety Solutions businesses, including but not limited to the Company’s ability to realize the benefits anticipated from such transactions, unexpected costs, liabilities or delays in connection with such transactions, and the significant transaction costs associated with such transactions; government appropriations and termination rights contained in our government contracts; the competitiveness of the markets in which we operate and our ability to renew commercial and government contracts, including contracts awarded through competitive bidding processes; our ability to recover capital and other investments in connection with our contracts; risk and impact of geopolitical events and increasing geopolitical tensions (such as the wars in the Ukraine and Israel), macroeconomic conditions, natural disasters and other factors in a particular country or region on our workforce, customers and vendors; our reliance on third-party providers; our ability to deliver on our contractual obligations properly and on time; changes in interest in outsourced business process services; claims of infringement of third-party intellectual property rights; our ability to estimate the scope of work or the costs of performance in our contracts; the loss of key senior management and our ability to attract and retain necessary technical personnel and qualified subcontractors; our failure to develop new service offerings and protect our intellectual property rights; our ability to modernize our information technology infrastructure and consolidate data centers; expectations relating to environmental, social and governance considerations; utilization of our stock repurchase program; the failure to comply with laws relating to individually identifiable information and personal health information; the failure to comply with laws relating to processing certain financial transactions, including payment card transactions and debit or credit card transactions; breaches of our information systems or security systems or any service interruptions; our ability to comply with data security standards; developments in various contingent liabilities that are not reflected on our balance sheet, including those arising as a result of being involved in a variety of claims, lawsuits, investigations and proceedings; risks related to divestitures and acquisitions; risk and impact of potential goodwill and other asset impairments; our significant indebtedness and the terms of such indebtedness; our failure to obtain or maintain a satisfactory credit rating and financial performance; our ability to obtain adequate pricing for our services and to improve our cost structure; our ability to collect our receivables, including those for unbilled services; a decline in revenues from, or a loss of, or a reduction in business from or failure of significant clients; fluctuations in our non-recurring revenue; increases in the cost of voice and data services or significant interruptions in such services; our ability to receive dividends and other payments from our subsidiaries; and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management's Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of this Form 10-Q as well as in our 2023 Annual Report on Form 10-K and any subsequent Quarterly Report on Form 10-Q and Current Report on Form 8-K filed (or furnished) with the Securities and Exchange Commission (the "SEC"). Any forward-looking statements made by us in this Form 10-Q speak only as of the date on which they are made. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether because of new information, subsequent events or otherwise, except as required by law.
CONDUENT INCORPORATED
FORM 10-Q
June 30, 2024
TABLE OF CONTENTS
For additional information about Conduent Incorporated and access to our Annual Reports to Shareholders and SEC filings, free of charge, please visit our website at https://investor.conduent.com/. Any information on or linked from the website is not incorporated by reference into this Form 10-Q.
ITEM 1 — FINANCIAL STATEMENTS (UNAUDITED)
CONDUENT INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS) (UNAUDITED) | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions, except per share data) | | 2024 | | 2023 | | 2024 | | 2023 |
Revenue | | $ | 828 | | | $ | 915 | | | $ | 1,749 | | | $ | 1,837 | |
| | | | | | | | |
Operating Costs and Expenses | | | | | | | | |
Cost of services (excluding depreciation and amortization) | | 677 | | | 704 | | | 1,412 | | | 1,424 | |
Selling, general and administrative (excluding depreciation and amortization) | | 115 | | | 118 | | | 231 | | | 229 | |
Research and development (excluding depreciation and amortization) | | 1 | | | 1 | | | 3 | | | 3 | |
Depreciation and amortization | | 51 | | | 57 | | | 113 | | | 118 | |
Restructuring and related costs | | 8 | | | 13 | | | 17 | | | 42 | |
Interest expense | | 19 | | | 27 | | | 46 | | | 54 | |
| | | | | | | | |
(Gain) loss on divestitures and transaction costs, net | | (347) | | | 3 | | | (508) | | | 5 | |
Litigation settlements (recoveries), net | | 1 | | | (1) | | | 5 | | | (22) | |
Loss on extinguishment of debt | | 3 | | | — | | | 5 | | | — | |
Other (income) expenses, net | | — | | | — | | | (2) | | | (1) | |
Total Operating Costs and Expenses | | 528 | | | 922 | | | 1,322 | | | 1,852 | |
| | | | | | | | |
Income (Loss) Before Income Taxes | | 300 | | | (7) | | | 427 | | | (15) | |
| | | | | | | | |
Income tax expense (benefit) | | 84 | | | — | | | 112 | | | (2) | |
Net Income (Loss) | | $ | 216 | | | $ | (7) | | | $ | 315 | | | $ | (13) | |
| | | | | | | | |
| | | | | | | | |
| | | | | | | | |
Net Income (Loss) per Share: | | | | | | | | |
Basic | | $ | 1.10 | | | $ | (0.04) | | | $ | 1.54 | | | $ | (0.08) | |
Diluted | | $ | 1.07 | | | $ | (0.04) | | | $ | 1.51 | | | $ | (0.08) | |
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
CONDUENT INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (UNAUDITED)
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions) | | 2024 | | 2023 | | 2024 | | 2023 |
Net Income (Loss) | | $ | 216 | | | $ | (7) | | | $ | 315 | | | $ | (13) | |
Other Comprehensive Income (Loss), Net(1) | | | | | | | | |
Currency translation adjustments, net | | (16) | | | 4 | | | (27) | | | 21 | |
| | | | | | | | |
| | | | | | | | |
Unrecognized gains (losses), net | | (1) | | | — | | | (1) | | | 1 | |
| | | | | | | | |
Other Comprehensive Income (Loss), Net | | (17) | | | 4 | | | (28) | | | 22 | |
| | | | | | | | |
Comprehensive Income (Loss), Net | | $ | 199 | | | $ | (3) | | | $ | 287 | | | $ | 9 | |
| | | | | | | | |
| | | | | | | | |
__________
(1)All amounts are net of tax. Tax effects were immaterial.
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
CONDUENT INCORPORATED
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) | | | | | | | | | | | | | | |
(in millions, except share data in thousands) | | June 30, 2024 | | December 31, 2023 |
Assets | | | | |
Cash and cash equivalents | | $ | 300 | | | $ | 498 | |
Accounts receivable, net | | 518 | | | 559 | |
Assets held for sale | | 43 | | | 180 | |
Contract assets | | 149 | | | 178 | |
Other current assets | | 342 | | | 240 | |
Total current assets | | 1,352 | | | 1,655 | |
Land, buildings and equipment, net | | 179 | | | 197 | |
Operating lease right-of-use assets | | 175 | | | 191 | |
Intangible assets, net | | 15 | | | 32 | |
Goodwill | | 637 | | | 651 | |
Other long-term assets | | 422 | | | 436 | |
Total Assets | | $ | 2,780 | | | $ | 3,162 | |
Liabilities and Equity | | | | |
Current portion of long-term debt | | $ | 33 | | | $ | 34 | |
Accounts payable | | 136 | | | 174 | |
Accrued compensation and benefits costs | | 171 | | | 183 | |
Unearned income | | 95 | | | 91 | |
Liabilities held for sale | | 22 | | | 58 | |
Other current liabilities | | 362 | | | 328 | |
Total current liabilities | | 819 | | | 868 | |
Long-term debt | | 789 | | | 1,248 | |
Deferred taxes | | 48 | | | 30 | |
Operating lease liabilities | | 144 | | | 157 | |
Other long-term liabilities | | 83 | | | 84 | |
Total Liabilities | | 1,883 | | | 2,387 | |
| | | | |
Contingencies (See Note 12) | | | | |
Series A convertible preferred stock | | 142 | | | 142 | |
| | | | |
Common stock | | 2 | | | 2 | |
Treasury stock, at cost | | (196) | | | (27) | |
Additional paid-in capital | | 3,947 | | | 3,938 | |
Retained earnings (deficit) | | (2,539) | | | (2,849) | |
Accumulated other comprehensive loss | | (463) | | | (435) | |
Total Conduent Inc. Equity | | 751 | | | 629 | |
Noncontrolling Interest | | 4 | | | 4 | |
Total Equity | | 755 | | | 633 | |
Total Liabilities and Equity | | $ | 2,780 | | | $ | 3,162 | |
| | | | |
Shares of common stock issued and outstanding | | 163,779 | | | 211,509 | |
Shares of series A convertible preferred stock issued and outstanding | | 120 | | | 120 | |
Shares of common stock held in treasury | | 56,942 | | | 8,841 | |
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
CONDUENT INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) | | | | | | | | | | | | | | |
| | Six Months Ended June 30, |
(in millions) | | 2024 | | 2023 |
Cash Flows from Operating Activities: | | | | |
Net income (loss) | | $ | 315 | | | $ | (13) | |
Adjustments required to reconcile net income (loss) to cash flows from operating activities: | | | | |
Depreciation and amortization | | 113 | | | 118 | |
Contract inducement amortization | | 1 | | | 2 | |
Deferred income taxes | | 18 | | | (14) | |
| | | | |
| | | | |
Amortization of debt financing costs | | 2 | | | 2 | |
Loss on extinguishment of debt | | 5 | | | — | |
(Gain) loss on divestitures and sales of fixed assets, net | | (533) | | | — | |
Stock-based compensation | | 8 | | | 8 | |
| | | | |
Changes in operating assets and liabilities: | | | | |
Accounts receivable | | 7 | | | 50 | |
Other current and long-term assets | | (53) | | | (60) | |
Accounts payable and accrued compensation and benefits costs | | (28) | | | (68) | |
| | | | |
Other current and long-term liabilities | | (29) | | | (41) | |
Net change in income tax assets and liabilities | | 96 | | | (6) | |
Net cash provided by (used in) operating activities | | (78) | | | (22) | |
Cash Flows from Investing Activities: | | | | |
Cost of additions to land, buildings and equipment | | (31) | | | (20) | |
| | | | |
Cost of additions to internal use software | | (15) | | | (22) | |
| | | | |
Proceeds from divestitures | | 599 | | | — | |
Net cash provided by (used in) investing activities | | 553 | | | (42) | |
Cash Flows from Financing Activities: | | | | |
Proceeds from revolving credit facility | | 30 | | | — | |
Payments on revolving credit facility | | (30) | | | — | |
Payments on debt | | (503) | | | (20) | |
| | | | |
| | | | |
Treasury stock purchases | | (168) | | | (1) | |
Taxes paid for settlement of stock-based compensation | | (5) | | | (6) | |
Dividends paid on preferred stock | | (5) | | | (5) | |
| | | | |
Net cash provided by (used in) financing activities | | (681) | | | (32) | |
Effect of exchange rate changes on cash, cash equivalents and restricted cash | | (6) | | | 3 | |
Increase (decrease) in cash, cash equivalents and restricted cash | | (212) | | | (93) | |
Cash, Cash Equivalents and Restricted Cash at Beginning of Period | | 519 | | | 598 | |
Cash, Cash Equivalents and Restricted Cash at End of period(1) | | $ | 307 | | | $ | 505 | |
___________
(1)Includes $7 million and $5 million of restricted cash as of June 30, 2024 and 2023, respectively, that were included in Other current assets on their respective Condensed Consolidated Balance Sheets.
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
CONDUENT INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (UNAUDITED)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Three Months Ended June 30, 2024 |
(in millions) | Common Stock | | Treasury Stock | | Additional Paid-in Capital | | Retained Earnings (Deficit) | | AOCL(1) | | Non-controlling Interest | | Shareholders' Equity |
Balance at March 31, 2024 | $ | 2 | | | $ | (44) | | | $ | 3,941 | | | $ | (2,752) | | | $ | (446) | | | $ | 4 | | | $ | 705 | |
Dividends - preferred stock, $20/share | — | | | — | | | — | | | (3) | | | — | | | — | | | (3) | |
Stock incentive plans, net | — | | | — | | | 6 | | | — | | | — | | | — | | | 6 | |
Treasury stock purchases | — | | | (152) | | | — | | | | | — | | | — | | | (152) | |
| | | | | | | | | | | | | |
Comprehensive Income (Loss): | | | | | | | | | | | | | |
Net Income (Loss) | — | | | — | | | — | | | 216 | | | — | | | — | | | 216 | |
Other comprehensive income (loss), net | — | | | — | | | — | | | — | | | (17) | | | — | | | (17) | |
Total Comprehensive Income (Loss), Net | — | | | — | | | — | | | 216 | | | (17) | | | — | | | 199 | |
Balance at June 30, 2024 | $ | 2 | | | $ | (196) | | | $ | 3,947 | | | $ | (2,539) | | | $ | (463) | | | $ | 4 | | | $ | 755 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Three Months Ended June 30, 2023 |
(in millions) | Common Stock | | Treasury Stock | | Additional Paid-in Capital | | Retained Earnings (Deficit) | | AOCL(1) | | Non-controlling Interest | | Shareholders' Equity |
Balance at March 31, 2023 | $ | 2 | | | $ | — | | | $ | 3,926 | | | $ | (2,551) | | | $ | (448) | | | $ | — | | | $ | 929 | |
Dividends - preferred stock, $20/share | — | | | — | | | — | | | (3) | | | — | | | — | | | (3) | |
Stock incentive plans, net | — | | | — | | | 5 | | | — | | | — | | | — | | | 5 | |
Treasury stock purchases | — | | | (1) | | | — | | | — | | | — | | | — | | | (1) | |
| | | | | | | | | | | | | |
Comprehensive Income (Loss): | | | | | | | | | | | | | |
Net Income (Loss) | — | | | — | | | — | | | (7) | | | — | | | — | | | (7) | |
Other comprehensive income (loss), net | — | | | — | | | — | | | — | | | 4 | | | — | | | 4 | |
Total Comprehensive Income (Loss), Net | — | | | — | | | — | | | (7) | | | 4 | | | — | | | (3) | |
Balance at June 30, 2023 | $ | 2 | | | $ | (1) | | | $ | 3,931 | | | $ | (2,561) | | | $ | (444) | | | $ | — | | | $ | 927 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Six Months Ended June 30, 2024 |
(in millions) | Common Stock | | Treasury Stock | | Additional Paid-in Capital | | Retained Earnings (Deficit) | | AOCL(1) | | Non-controlling Interest | | Shareholders' Equity |
Balance at December 31, 2023 | $ | 2 | | | $ | (27) | | | $ | 3,938 | | | $ | (2,849) | | | $ | (435) | | | $ | 4 | | | $ | 633 | |
Dividends - preferred stock, $40/share | — | | | — | | | — | | | (5) | | | — | | | — | | | (5) | |
Stock incentive plans, net | — | | | — | | | 9 | | | — | | | — | | | — | | | 9 | |
Treasury stock purchases | — | | | (169) | | | — | | | — | | | — | | | — | | | (169) | |
| | | | | | | | | | | | | |
Comprehensive Income (Loss): | | | | | | | | | | | | | |
Net Income (Loss) | — | | | — | | | — | | | 315 | | | — | | | — | | | 315 | |
Other comprehensive income (loss), net | — | | | — | | | — | | | — | | | (28) | | | — | | | (28) | |
Total Comprehensive Income (Loss), Net | — | | | — | | | — | | | 315 | | | (28) | | | — | | | 287 | |
Balance at June 30, 2024 | $ | 2 | | | $ | (196) | | | $ | 3,947 | | | $ | (2,539) | | | $ | (463) | | | $ | 4 | | | $ | 755 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Six Months Ended June 30, 2023 |
(in millions) | Common Stock | | Treasury Stock | | Additional Paid-in Capital | | Retained Earnings (Deficit) | | AOCL(1) | | Non-controlling Interest | | Shareholders' Equity |
Balance at December 31, 2022 | $ | 2 | | | $ | — | | | $ | 3,924 | | | $ | (2,543) | | | $ | (466) | | | $ | — | | | $ | 917 | |
Dividends - preferred stock, $40/share | — | | | — | | | — | | | (5) | | | — | | | — | | | (5) | |
Stock incentive plans, net | — | | | — | | | 7 | | | — | | | — | | | — | | | 7 | |
Treasury stock purchases | — | | | (1) | | | — | | | — | | | — | | | — | | | (1) | |
| | | | | | | | | | | | | |
Comprehensive Income (Loss): | | | | | | | | | | | | | |
Net Income (Loss) | — | | | — | | | — | | | (13) | | | — | | | — | | | (13) | |
Other comprehensive income (loss), net | — | | | — | | | — | | | — | | | 22 | | | — | | | 22 | |
Total Comprehensive Income (Loss), Net | — | | | — | | | — | | | (13) | | | 22 | | | — | | | 9 | |
Balance at June 30, 2023 | $ | 2 | | | $ | (1) | | | $ | 3,931 | | | $ | (2,561) | | | $ | (444) | | | $ | — | | | $ | 927 | |
___________
(1)AOCL - Accumulated other comprehensive loss. Refer to Note 11 – Accumulated Other Comprehensive Loss for the components of AOCL.
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Note 1 – Basis of Presentation
References herein to “we,” “us,” “our,” the “Company” and “Conduent” refer to Conduent Incorporated and its consolidated subsidiaries unless the context suggests otherwise.
Description of Business
Conduent Incorporated is a New York corporation, organized in 2016. As a global technology-led company, Conduent delivers digital business solutions and services to streamline and manage enterprise processes on behalf of commercial, government and transportation organizations – creating valuable outcomes for its clients and the millions of people who count on them. Conduent’s solutions combine innovative technology platforms with automation, artificial intelligence, process expertise and services that improve quality, efficiency and productivity. With a dedicated global team of approximately 55,000 associates, Conduent solutions span customer service, business administration and operations, healthcare administration and payment management. Across many industries and government agencies, Conduent reduces costs, improves end-user experiences and enables digital transformation for its global clients.
Basis of Presentation
The unaudited interim Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP") on a basis consistent with reporting interim financial information in accordance with instructions to Form 10-Q and Article 10 of Regulation S-X of the Securities and Exchange Commission (the "SEC"). Accordingly, they do not include all of the information and notes required by U.S. GAAP for complete financial statements. The year-end Condensed Consolidated Balance Sheet was derived from the audited Consolidated Financial Statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023. Intercompany balances and transactions have been eliminated. In the opinion of management, all adjustments necessary for a fair statement of the financial position, results of operations and cash flows have been made. These adjustments consist of normal recurring items. The interim results of operations are not necessarily indicative of the results of the full year. These financial statements should be read in conjunction with the Company’s Consolidated Financial Statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023.
In the first quarter of 2023, the Company identified an error and recorded an out-of-period adjustment to correct the recognition of revenue on a Government segment contract that originated in 2020 and impacted all quarterly periods through December 31, 2022. This adjustment resulted in a reduction to revenue and income (loss) before income taxes of $7 million and a corresponding decrease to accounts receivable of $1 million and an increase to other current liabilities of $6 million in the first quarter of 2023. The Company evaluated the impact of the out-of-period adjustment and concluded it was not material to any previously issued interim or annual consolidated financial statements and the adjustment is not material to the year ending December 31, 2023.
The Company has evaluated subsequent events through August 7, 2024, and no material subsequent events were identified.
Use of Estimates
Preparation of financial statements in conformity with U.S. GAAP requires the Company to make estimates and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. Actual results could differ materially from these estimates. On an ongoing basis, the Company evaluates its estimates, including those related to fair values of financial instruments, goodwill and intangible assets, income taxes and contingent liabilities, among others. The Company bases its estimates on assumptions, both historical and forward looking, that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities.
Summary of Significant Accounting Policies
There have been no changes to the Company's significant accounting policies as described in the Note 1 - Basis of Presentation and Summary of Significant Accounting Policies in the Company's Annual Report on Form 10-K for the year ended December 31, 2023.
Note 2 – Recent Accounting Pronouncements
The Company's significant accounting policies are described in Note 1 – Basis of Presentation and Summary of Significant Accounting Policies in the Company's Annual Report on Form 10-K for the year ended December 31, 2023.
New Accounting Standards Adopted
The Company has not adopted any new accounting standards in 2024 that had a material impact on its Consolidated Financial Statements.
New Accounting Standards To Be Adopted
Segment Reporting: In November 2023, the Financial Accounting Standards Board ("FASB") issued final guidance that expands reportable segment disclosures, particularly incremental segment expense disclosures. This guidance is effective for annual periods beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. The Company is not early adopting this guidance. The Company is currently in the process of gathering the data required to be disclosed upon adoption. As the guidance is disclosure related, adoption will not have any impact on the Company's Condensed Consolidated Financial Statements.
Income Taxes: In December 2023, the FASB issued final guidance designed to improve income tax disclosures, particularly disclosures around business entities' income tax rate reconciliation and income taxes paid. The guidance requires consistent categories and greater disaggregation of information in the reconciliation of an entity's statutory tax rate to its effective tax rate and information about income taxes paid disaggregated by jurisdiction. This guidance is effective for fiscal years beginning after December 15, 2024. The Company is not early adopting this guidance. The Company is currently in the process of gathering the data required to be disclosed upon adoption. As the guidance is disclosure related, adoption will not have any impact on the Company's Condensed Consolidated Financial Statements.
Note 3 – Revenue
Disaggregation of Revenue
During the second quarter of 2024, revenue for the BenefitWallet Portfolio (as defined in Note 5 – Divestitures and Assets/Liabilities Held for Sale) and the Curbside Management and Public Safety businesses were reclassified to the Divestitures segment from the Commercial and Transportation segments, respectively. All prior periods presented have been recast to reflect these changes. The following table provides information about disaggregated revenue by major service offering, the timing of revenue recognition and a reconciliation of the disaggregated revenue by reportable segment. Refer to Note 4 – Segment Reporting for additional information on the Company's reportable segments.
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions) | | 2024 | | 2023 | | 2024 | | 2023 |
Commercial: | | | | | | | | |
Customer experience management | | $ | 128 | | | $ | 142 | | | $ | 279 | | | $ | 319 | |
Business operations solutions | | 130 | | | 127 | | | 268 | | | 262 | |
Healthcare claims and administration solutions | | 91 | | | 89 | | | 184 | | | 179 | |
Human capital solutions | | 76 | | | 84 | | | 150 | | | 161 | |
Total Commercial | | 425 | | | 442 | | | 881 | | | 921 | |
Government: | | | | | | | | |
Government healthcare solutions | | 137 | | | 151 | | | 290 | | | 294 | |
Government services solutions | | 108 | | | 119 | | | 213 | | | 240 | |
Total Government | | 245 | | | 270 | | | 503 | | | 534 | |
Transportation: | | | | | | | | |
Road usage charging & management solutions | | 60 | | | 81 | | | 127 | | | 156 | |
Transit solutions | | 81 | | | 56 | | | 157 | | | 96 | |
| | | | | | | | |
| | | | | | | | |
Commercial vehicles | | — | | | 2 | | | 1 | | | 4 | |
Total Transportation | | 141 | | | 139 | | | 285 | | | 256 | |
| | | | | | | | |
Divestitures | | 17 | | | 64 | | | 80 | | | 126 | |
| | | | | | | | |
Total Consolidated Revenue | | $ | 828 | | | $ | 915 | | | $ | 1,749 | | | $ | 1,837 | |
| | | | | | | | |
Timing of Revenue Recognition: | | | | | | | | |
Point in time | | $ | 25 | | | $ | 24 | | | $ | 56 | | | $ | 51 | |
Over time | | 803 | | | 891 | | | 1,693 | | | 1,786 | |
Total Revenue | | $ | 828 | | | $ | 915 | | | $ | 1,749 | | | $ | 1,837 | |
Contract Balances
The Company receives payments from customers based upon contractual billing schedules. Accounts receivable are recorded when the right to consideration becomes unconditional. Contract assets are the Company’s rights to consideration for services provided when the right is conditioned on something other than passage of time (for example, meeting a milestone for the right to bill under the cost-to-cost measure of progress). Contract assets are transferred to Accounts receivable, net when the rights to consideration become unconditional. Unearned income includes payments received in advance of performance under the contract, which are realized when the associated revenue is recognized under the contract.
The following table provides information about the balances of the Company's contract assets, unearned income and receivables from contracts with customers:
| | | | | | | | | | | | | | |
(in millions) | | June 30, 2024 | | December 31, 2023 |
Contract Assets (Unearned Income) | | | | |
Current contract assets | | $ | 149 | | | $ | 178 | |
Long-term contract assets(1) | | 7 | | | 12 | |
Current unearned income | | (95) | | | (91) | |
Long-term unearned income(2) | | (57) | | | (55) | |
Net Contract Assets | | $ | 4 | | | $ | 44 | |
Accounts receivable, net | | $ | 518 | | | $ | 559 | |
__________
(1)Presented in Other long-term assets in the Condensed Consolidated Balance Sheets.
(2)Presented in Other long-term liabilities in the Condensed Consolidated Balance Sheets.
Revenues of $25 million and $69 million were recognized during the three and six months ended June 30, 2024, respectively, related to the Company's unearned income at December 31, 2023. Revenues of $13 million and $42 million were recognized during the three and six months ended June 30, 2023, respectively, related to the Company's unearned income at December 31, 2022.
The Company had no material asset impairment charges related to contract assets for the three and six months ended June 30, 2024 or 2023.
Transaction Price Allocated to the Remaining Performance Obligations
Estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied or partially satisfied at June 30, 2024 was approximately $1.5 billion. The Company expects to recognize approximately 65% of this revenue over the next two years and the remainder thereafter.
Note 4 – Segment Reporting
The Company's reportable segments correspond to how it organizes and manages the business, as defined by the Company's Chief Executive Officer, who is also the Company's Chief Operating Decision Maker (the "CODM"). The Company's segments involve the delivery of business process solutions on behalf of its clients to improve cost, performance, and end-user experiences.
As described in Note 5 – Divestitures and Assets/Liabilities Held for Sale, the Company transferred or sold certain businesses including (i) its BenefitWallet Portfolio and (ii) its Curbside Management and Public Safety Solutions businesses to third parties in the first half of 2024. Accordingly, the results of these disposed businesses, which had previously been reported in the Commercial segment and the Transportation segment, respectively, have been reclassified to the Divestitures segment. All prior periods presented have been recast to reflect these changes.
The Company's financial performance is based on Segment Profit (Loss) for its three reportable segments (Commercial, Government and Transportation), Divestitures and Unallocated Costs. The Company's CODM does not evaluate operating segments using discrete asset information.
Commercial: The Commercial segment provides business process services and customized solutions and services to clients in a variety of industries. Across the Commercial segment, the Company operates on its clients’ behalf to deliver mission-critical solutions and services to reduce costs, improve efficiencies and enhance performance for the Company's clients and deliver better experiences for their consumers and employees.
Government: The Government segment provides government-centric business process services to U.S. federal, state and local government agencies and foreign governments for public assistance, healthcare programs and administration, transaction processing and payment services. The solutions in this segment help governments provide constituents access and delivery of benefits, respond to changing rules for eligibility and keep pace with increasing citizen expectations.
Transportation: The Transportation segment provides systems, support, and revenue-generating solutions, to government transportation agencies. The Company delivers mission-critical mobility and digital payment solutions for public transit and road usage charging that streamline operations, increase revenue and reduce congestion while creating safe, seamless travel experiences for consumers while reducing impact on the environment.
Divestitures includes the Company's BenefitWallet Portfolio for which the Company completed the transfer to a third party in the second quarter of 2024 and its Curbside Management and Public Safety Solutions businesses which it sold to a third party in the second quarter of 2024. Refer to Note 5 – Divestitures and Assets/Liabilities Held for Sale for additional information.
Unallocated Costs includes IT infrastructure costs that are shared by multiple reportable segments, enterprise application costs and certain corporate overhead expenses not directly attributable or allocated to the reportable segments.
Selected financial information for the Company's reportable segments was as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, |
(in millions) | | Commercial | | Government | | Transportation | | Divestitures | | Unallocated Costs | | Total |
2024 | | | | | | | | | | | | |
Revenue | | $ | 425 | | | $ | 245 | | | $ | 141 | | | $ | 17 | | | $ | — | | | $ | 828 | |
Segment profit (loss) | | $ | 17 | | | $ | 38 | | | $ | (3) | | | $ | 5 | | | $ | (71) | | | $ | (14) | |
| | | | | | | | | | | | |
2023 | | | | | | | | | | | | |
Revenue | | $ | 442 | | | $ | 270 | | | $ | 139 | | | $ | 64 | | | $ | — | | | $ | 915 | |
Segment profit (loss) | | $ | 22 | | | $ | 67 | | | $ | 3 | | | $ | 24 | | | $ | (79) | | | $ | 37 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Six Months Ended June 30, |
(in millions) | | Commercial | | Government | | Transportation | | Divestitures | | Unallocated Costs | | Total |
2024 | | | | | | | | | | | | |
Revenue | | $ | 881 | | | $ | 503 | | | $ | 285 | | | $ | 80 | | | $ | — | | | $ | 1,749 | |
Segment profit (loss) | | $ | 39 | | | $ | 80 | | | $ | (9) | | | $ | 26 | | | $ | (143) | | | $ | (7) | |
| | | | | | | | | | | | |
2023 | | | | | | | | | | | | |
Revenue | | $ | 921 | | | $ | 534 | | | $ | 256 | | | $ | 126 | | | $ | — | | | $ | 1,837 | |
Segment profit (loss) | | $ | 37 | | | $ | 140 | | | $ | (6) | | | $ | 45 | | | $ | (149) | | | $ | 67 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Three Months Ended June 30, | | Six Months Ended June 30, |
Segment Profit (Loss) Reconciliation to Pre-tax Income (Loss) | | 2024 | | 2023 | | 2024 | | 2023 |
Income (Loss) Before Income Taxes | | $ | 300 | | | $ | (7) | | | $ | 427 | | | $ | (15) | |
Reconciling items: | | | | | | | | |
Amortization of acquired intangible assets | | 2 | | | 2 | | | 3 | | | 4 | |
Restructuring and related costs | | 8 | | | 13 | | | 17 | | | 42 | |
Interest expense | | 19 | | | 27 | | | 46 | | | 54 | |
| | | | | | | | |
(Gain) loss on divestitures and transaction costs, net | | (347) | | | 3 | | | (508) | | | 5 | |
Litigation settlements (recoveries), net | | 1 | | | (1) | | | 5 | | | (22) | |
Loss on extinguishment of debt | | 3 | | | — | | | 5 | | | — | |
Other (income) expenses, net | | — | | | — | | | (2) | | | (1) | |
Segment Profit (Loss) | | $ | (14) | | | $ | 37 | | | $ | (7) | | | $ | 67 | |
Refer to Note 3 – Revenue for additional information on disaggregated revenues of the reportable segments.
Note 5 – Divestitures and Assets/Liabilities Held for Sale
The Company entered into various agreements to transfer or sell certain portfolios and businesses in 2023 and 2024. Each of these transactions is described below. As applicable, the assets and liabilities held for sale for each transaction are also presented below.
Transfer of BenefitWallet Portfolio
In September 2023, the Company entered into a Custodial Transfer and Asset Purchase Agreement to transfer its BenefitWallet health savings account and medical savings account portfolio (collectively, the "BenefitWallet Portfolio") to HealthEquity, Inc. ("HealthEquity") for an aggregate purchase price of $425 million (the "Purchase Price"), subject to customary purchase price adjustments. As of December 31, 2023, there were no asset or liability balances related to the BenefitWallet Portfolio that would require disclosure as assets and liabilities held for sale on the Company's Condensed Consolidated Balance Sheet.
The BenefitWallet transfer closed in multiple tranches. The first tranche closed on March 7, 2024 with the Company receiving $164 million as the pro-rata share of the Purchase Price. On April 11, 2024, the second tranche closed and the Company received $85 million as the pro-rata share of the Purchase Price. The third and final tranche closed on May 14, 2024 and the Company received $176 million comprising the balance of the aggregate purchase price of $425 million. The Company recorded a gain on the transfer of $425 million less costs to sell of $13 million, which is recorded in Gain (loss) on divestitures and transaction costs, net. The Company recorded $101 million of income tax expense in connection with the BenefitWallet transfer.
The BenefitWallet Portfolio generated revenue and pre-tax profit, excluding unallocated costs as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions) | | 2024 | | 2023 | | 2024 | | 2023 |
Revenue | | $ | 3 | | | $ | 30 | | | $ | 30 | | | $ | 59 | |
Pre-tax profit, excluding unallocated costs | | 2 | | | 23 | | | 20 | | | 44 | |
Divestiture of Curbside Management and Public Safety Solutions Businesses
In December 2023, the Company signed a definitive agreement to sell its Curbside Management and Public Safety Solutions businesses to Modaxo, a division of Constellation Software Inc., for $230 million (plus the assumption of certain indebtedness), subject to customary purchase price adjustments. The assets and liabilities of these businesses (collectively referred to as the "Curbside Disposal Group") were reclassified as held for sale and measured at the lower of carrying value or fair value less costs to sell.
On April 30, 2024, Conduent completed the sale of this business. The Company received $174 million of cash consideration, a $50 million non-interest bearing note payable to the Company on April 30, 2025, and other amounts receivable of $56 million related to: (i) the reimbursement for payments made by the Company related to finance lease liabilities and related costs; (ii) the reimbursement for the purchase of certain equipment made by the Company on the buyer's behalf; and (iii) customary closing date purchase price holdbacks related to net asset targets, all of which are payable in the fourth quarter of 2024. The sale is subject to customary purchase price adjustments expected to be settled in the fourth quarter of 2024. In the second quarter of 2024, the Company recorded a gain on the sale of $108 million less costs to sell of $4 million, which is recorded in Gain (loss) on divestitures and transaction costs. The Company recorded $30 million of income tax expense in connection with the divestiture.
The Curbside Disposal Group generated revenue and pre-tax profit, excluding unallocated costs as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions) | | 2024 | | 2023 | | 2024 | | 2023 |
Revenue | | $ | 14 | | | $ | 34 | | | $ | 50 | | | $ | 67 | |
Pre-tax profit, excluding unallocated costs | | 3 | | | 1 | | | 6 | | | 1 | |
Divestiture of Casualty Claims Solutions Business
On May 3, 2024, the Company entered into a definitive agreement to sell the Company’s Casualty Claims Solutions business to MedRisk. The sale is for $240 million in cash and is subject to certain purchase price adjustments. The consummation of the transaction is subject to regulatory approval and the satisfaction or waiver of customary closing conditions and is expected to close during the third quarter of 2024. The assets and liabilities of these businesses (collectively referred to as the "Casualty Disposal Group") have been reclassified as held for sale and measured at the lower of carrying value or fair value less costs to sell.
The Casualty Disposal Group generated revenue and pre-tax profit, excluding unallocated costs as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions) | | 2024 | | 2023 | | 2024 | | 2023 |
Revenue | | $ | 37 | | | $ | 36 | | | $ | 74 | | | $ | 74 | |
Pre-tax profit, excluding unallocated costs | | 7 | | | 7 | | | 14 | | | 13 | |
Assets/Liabilities Held for Sale
As noted above, the BenefitWallet Portfolio did not have any associated assets and liabilities to disclose as held for sale in the Company's Condensed Consolidated Balance Sheet at December 31, 2023. The divestiture of the Company's Curbside Management and Public Safety Solutions businesses was announced in December 2023 and completed in the second quarter of 2024. Accordingly, the assets and liabilities of these businesses were disclosed as held for sale as of December 31, 2023 and removed as of June 30, 2024. The assets and liabilities of the Casualty Disposal Group are disclosed as held for sale as of June 30, 2024.
The following is a summary of the major categories of assets and liabilities that have been reclassified as held for sale for each of these transactions:
| | | | | | | | | | | | | | | | | | |
| | Casualty Disposal Group | | | | Curbside Disposal Group |
(in millions) | | June 30, 2024 | | | | | | December 31, 2023 |
Accounts Receivable, net | | $ | 27 | | | | | | | $ | 49 | |
Other current assets | | 1 | | | | | | | 3 | |
| | | | | | | | |
Land, building and equipment, net | | — | | | | | | | 52 | |
Operating lease right-of-use assets | | — | | | | | | | 6 | |
Intangible assets, net | | 14 | | | | | | | — | |
Goodwill | | — | | | | | | | 35 | |
Other long-term assets | | 1 | | | | | | | 35 | |
Total Assets held for sale | | $ | 43 | | | | | | | $ | 180 | |
Current portion of long-term debt | | $ | — | | | | | | | $ | 5 | |
Accounts payable | | 14 | | | | | | | 11 | |
Accrued compensation and benefits costs | | 3 | | | | | | | 2 | |
Unearned income | | — | | | | | | | 4 | |
Other current liabilities | | 4 | | | | | | | 9 | |
Long-term debt | | — | | | | | | | 19 | |
Operating lease liabilities | | — | | | | | | | 4 | |
Other long-term liabilities | | 1 | | | | | | | 4 | |
Total Liabilities held for sale | | $ | 22 | | | | | | | $ | 58 | |
Note 6 – Restructuring Programs and Related Costs
The Company engages in a series of restructuring programs related to exiting certain activities, downsizing its employee base, outsourcing certain internal functions and engaging in other actions designed to reduce its cost structure and improve productivity. The implementation of the Company's operational efficiency improvement initiatives has reduced the Company's real estate footprint across all geographies and segments resulting in lease right-of-use ("ROU") asset impairments and other related costs. Also included in Restructuring and related costs are incremental, non-recurring costs related to the consolidation of the Company's data centers, and bringing certain technology functions in-house, which totaled $2 million and $2 million for the three months ended June 30, 2024 and 2023, respectively, and $3 million and $4 million for the six months ended June 30, 2024 and 2023, respectively. Management continues to evaluate the Company's businesses and, in the future, there may be additional provisions for new plan initiatives and/or changes in previously recorded estimates as payments are made, or actions are completed.
Costs associated with restructuring, including employee severance and lease termination costs, are generally recognized when it has been determined that a liability has been incurred, which is generally upon communication to the affected employees or exit from the leased facility. In those geographies where the Company has either a formal severance plan or a history of consistently providing severance benefits representing a substantive plan, it recognizes employee severance costs when they are both probable and reasonably estimable. Asset impairment costs related to the reduction of the Company's real estate footprint include impairment of operating lease ROU assets and associated leasehold improvements.
A summary of the Company's restructuring program activity during the six months ended June 30, 2024 and 2023 is as follows:
| | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | Severance and Related Costs | | Termination and Other Costs | | Asset Impairments | | Total |
Accrued Balance at December 31, 2023 | $ | 9 | | | $ | 1 | | | $ | — | | | $ | 10 | |
Provision | 7 | | | 8 | | | 2 | | | 17 | |
Changes in estimates | — | | | — | | | — | | | — | |
Total Net Current Period Charges(1) | 7 | | | 8 | | | 2 | | | 17 | |
Charges against reserve and currency | (11) | | | (7) | | | (2) | | | (20) | |
Accrued Balance at June 30, 2024 | $ | 5 | | | $ | 2 | | | $ | — | | | $ | 7 | |
| | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | Severance and Related Costs | | Termination and Other Costs | | Asset Impairments | | Total |
Accrued Balance at December 31, 2022 | $ | 10 | | | $ | — | | | $ | — | | | $ | 10 | |
Provision | 23 | | | 13 | | | 6 | | | 42 | |
Changes in estimates | — | | | — | | | — | | | — | |
Total Net Current Period Charges(1) | 23 | | | 13 | | | 6 | | | 42 | |
Charges against reserve and currency | (14) | | | (13) | | | (6) | | | (33) | |
| | | | | | | |
Accrued Balance at June 30, 2023 | $ | 19 | | | $ | — | | | $ | — | | | $ | 19 | |
__________
(1)Represents amounts recognized within the Consolidated Statements of Income (Loss) for the years shown.
The following table summarizes the total amount of costs incurred in connection with these restructuring programs by reportable and non-reportable segment:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions) | | 2024 | | 2023 | | 2024 | | 2023 |
Commercial | | $ | 2 | | | $ | 3 | | | $ | 3 | | | $ | 23 | |
Government | | — | | | — | | | — | | | — | |
Transportation | | — | | | — | | | 1 | | | — | |
Divestitures | | — | | | — | | | — | | | — | |
Unallocated Costs(1) | | 6 | | | 10 | | | 13 | | | 19 | |
Total Net Restructuring Charges | | $ | 8 | | | $ | 13 | | | $ | 17 | | | $ | 42 | |
__________
(1)Represents costs related to the consolidation of the Company's data centers, operating lease ROU assets impairment, termination and other costs not allocated to the segments.
Note 7 – Debt
Long-term debt was as follows:
| | | | | | | | | | | | | | |
(in millions) | | June 30, 2024 | | December 31, 2023 |
Term loan A due 2026 | | $ | 232 | | | $ | 238 | |
Term loan B due 2028 | | 38 | | | 505 | |
Senior notes due 2029 | | 520 | | | 520 | |
Revolving credit facility maturing 2026 | | — | | | — | |
Finance lease obligations | | 29 | | | 22 | |
Other | | 14 | | | 15 | |
Principal debt balance | | 833 | | | 1,300 | |
Debt issuance costs and unamortized discounts | | (11) | | | (18) | |
Less: current maturities | | (33) | | | (34) | |
Total Long-term Debt | | $ | 789 | | | $ | 1,248 | |
As of June 30, 2024, the Company had no outstanding borrowings under its revolving credit facility (the "Revolver"). Additionally, the Company utilized $3 million of the Revolver to issue letters of credit as of June 30, 2024. The net Revolver available to be drawn upon as of June 30, 2024 was $547 million.
In March 2024, the Company utilized the proceeds from the closing of the first tranche of the BenefitWallet Transfer to voluntarily prepay $164 million of principal of the Senior Secured Term Loan B due 2028 ("Term Loan B") and wrote-off related debt issuance costs of $2 million which is included in Loss on extinguishment of debt in the Condensed Consolidated Statements of Income (Loss) for the six months ended June 30, 2024.
In April and May 2024, the Company voluntarily prepaid $300 million of principal of the Term Loan B and wrote-off related debt issuance costs of $3 million for the three months ended June 30, 2024, which is included in Loss on extinguishment of debt in the Condensed Consolidated Statements of Income (Loss).
At June 30, 2024, the Company was in compliance with all debt covenants related to the borrowings in the table above.
Note 8 – Financial Instruments
The Company is a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of its business. As a part of the Company's foreign exchange risk management strategy, the Company uses derivative instruments, primarily forward contracts, to hedge the funding of foreign entities which have a non-dollar functional currency, thereby reducing volatility of earnings or protecting fair values of assets and liabilities.
At June 30, 2024 and December 31, 2023, the Company had outstanding forward exchange contracts with gross notional values of $189 million and $148 million, respectively. At June 30, 2024, approximately 77% of these contracts mature within three months, 9% in three to six months, 11% in six to twelve months and 3% in greater than twelve months. Most of these foreign currency derivative contracts are designated as cash flow hedges and did not have a material impact on the Company's balance sheet, income statement or cash flows for the periods presented.
Refer to Note 9 – Fair Value of Financial Assets and Liabilities for additional information regarding the fair value of the Company's foreign exchange forward contracts.
Note 9 – Fair Value of Financial Assets and Liabilities
Fair value represents the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. U.S. GAAP established a hierarchy framework to classify the fair value based on the observability of significant inputs to the measurement. The levels of the fair value hierarchy are as follows:
Level 1: Fair value is determined using an unadjusted quoted price in an active market for identical assets or liabilities.
Level 2: Fair value is estimated using inputs other than quoted prices included within Level 1 that are observable, either directly or indirectly.
Level 3: Fair value is estimated using unobservable inputs that are significant to the fair value of the assets or liabilities.
Summary of Financial Assets and Liabilities Accounted for at Fair Value on a Recurring Basis
The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases was Level 2.
| | | | | | | | | | | | | | |
(in millions) | | June 30, 2024 | | December 31, 2023 |
Assets: | | | | |
Foreign exchange contracts - forward | | $ | — | | | $ | 1 | |
Total Assets | | $ | — | | | $ | 1 | |
Liabilities: | | | | |
Foreign exchange contracts - forward | | $ | 2 | | | $ | — | |
Total Liabilities | | $ | 2 | | | $ | — | |
Summary of Other Financial Assets and Liabilities
The estimated fair values of other financial assets and liabilities were as follows:
| | | | | | | | | | | | | | | | | | | | | | | |
| June 30, 2024 | | December 31, 2023 |
(in millions) | Carrying Amount | | Fair Value | | Carrying Amount | | Fair Value |
Liabilities: | | | | | | | |
Long-term debt | $ | 789 | | | $ | 758 | | | $ | 1,248 | | | $ | 1,191 | |
Liabilities held for sale | $ | 22 | | | $ | 22 | | | $ | 58 | | | $ | 58 | |
| | | | | | | |
The fair value amounts for Cash and cash equivalents, Restricted cash, Accounts receivable, net and Short-term debt approximate carrying amounts due to the short-term maturities of these instruments.
The fair value of Long-term debt was estimated using quoted market prices for identical or similar instruments (Level 2 inputs).
Note 10 – Employee Benefit Plans
The Company has post-retirement pension, savings and investment plans in several countries, including the U.S., India and the Philippines. In many instances, employees participating in defined benefit pension plans that have been amended to freeze future service accruals were transitioned to an enhanced defined contribution plan. In these plans, employees are permitted to contribute a portion of their salaries and bonuses to the plans. The Company, at its discretion, matches a portion of employee contributions.
The Company recognized an expense related to its defined contribution plans of $2 million and $3 million for the three months ended June 30, 2024 and 2023, respectively, and $6 million and $6 million for the six months ended June 30, 2024 and 2023, respectively. The balance sheet and income statement impacts of any remaining defined benefit plans are immaterial for all periods presented in these Condensed Consolidated Financial Statements.
Note 11 – Accumulated Other Comprehensive Loss ("AOCL")
Below are the balances and changes in AOCL(1):
| | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Currency Translation Adjustments | | Gains (Losses) on Cash Flow Hedges | | Defined Benefit Pension Items | | Total |
Balance at December 31, 2023 | | $ | (441) | | | $ | 2 | | | $ | 4 | | | $ | (435) | |
Other comprehensive income (loss) | | (27) | | | (1) | | | — | | | (28) | |
| | | | | | | | |
| | | | | | | | |
Balance at June 30, 2024 | | $ | (468) | | | $ | 1 | | | $ | 4 | | | $ | (463) | |
| | | | | | | | | | | | | | | | | | | | | | | | | | |
(in millions) | | Currency Translation Adjustments | | Gains (Losses) on Cash Flow Hedges | | Defined Benefit Pension Items | | Total |
Balance at December 31, 2022 | | $ | (472) | | | $ | 1 | | | $ | 5 | | | $ | (466) | |
Other comprehensive income (loss) | | 21 | | | 1 | | | — | | | 22 | |
| | | | | | | | |
| | | | | | | | |
Balance at June 30, 2023 | | $ | (451) | | | $ | 2 | | | $ | 5 | | | $ | (444) | |
__________
(1)All amounts are net of tax. Tax effects were immaterial.
Note 12 – Contingencies and Litigation
As more fully discussed below, the Company is involved in a variety of claims, lawsuits, investigations and proceedings concerning a variety of matters, including: governmental entity contracting, servicing and procurement law; intellectual property law; employment law; commercial and contracts law; the Employee Retirement Income Security Act ("ERISA"); and other laws and regulations. The Company determines whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. The Company assesses its potential liability by analyzing its litigation and regulatory matters using available information. The Company develops its view on estimated losses in consultation with outside counsel handling its defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in the Company's determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts in excess of any accrual for such matter or matters, this could have a material adverse effect on the Company's results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs. The Company believes it has recorded adequate provisions for any such matters as of June 30, 2024. Litigation is inherently unpredictable, and it is not possible to predict the ultimate outcome of these matters and such outcome in any such matters could be more than any amounts accrued and could be material to the Company's results of operations, cash flows or financial position in any reporting period.
Additionally, guarantees, indemnifications and claims arise during the ordinary course of business from relationships with suppliers, customers and non-consolidated affiliates when the Company undertakes an obligation to guarantee the performance of others if specified triggering events occur. Nonperformance under a contract could trigger an obligation of the Company. These potential claims include actions based upon alleged exposures to products, real estate, intellectual property (such as patents), environmental matters and other indemnifications. The ultimate effect on future financial results is not subject to reasonable estimation because considerable uncertainty exists as to the outcome of these claims. However, while the ultimate liabilities resulting from such claims may be significant to results of operations in the period recognized, management does not anticipate they will have a material adverse effect on the Company's consolidated financial position or liquidity. As of June 30, 2024, the Company had accrued its estimate of liability incurred under its indemnification arrangements and guarantees.
Litigation Against the Company
Skyview Capital LLC and Continuum Global Solutions, LLC v. Conduent Business Services, LLC: On February 3, 2020, plaintiffs Skyview LLC ("Skyview") filed a lawsuit in the Superior Court of New York County, New York. The lawsuit relates to the sale of a portion of Conduent Business Service, LLC's ("CBS") select standalone customer care call center business to plaintiffs, which sale closed in February 2019. Under the terms of the sale agreement, CBS received approximately $23 million of notes from plaintiffs (the "Notes"). The lawsuit alleges various causes of action in connection with the acquisition, including: indemnification for breach of representation and warranty; indemnification for breach of contract and fraud. Plaintiffs allege that their obligation to mitigate damages and their contractual right of set-off permits them to withhold and deduct from any amounts that are owed to CBS under the Notes, and plaintiffs seek a judgement that they have no obligation to pay the Notes. On August 20, 2020, CBS filed a counterclaim against Skyview seeking the outstanding balance on the Notes, the amounts owed for the Jamaica deferred closing, and other transition services agreement and late rent payment obligations. CBS also moved to dismiss Skyview’s claims in 2020. In May 2021, the court denied the motion and allowed the claims to proceed. Fact and expert discovery has been concluded and the parties filed summary judgment motions on July 24, 2023. On December 5, 2023, the court heard oral argument on the parties’ cross-motions for summary judgment and rendered its decision on December 8, 2023, finding there are certain material issues of fact that require trial, and also entering partial summary judgment for each side. On January 5, 2024, CBS filed its notice of appeal of the portion of the ruling that did not grant its motion for summary judgment in its entirety and that granted certain limited relief in favor of plaintiffs. On January 23, 2024, Skyview filed its own notice of appeal, challenging the decision granting a portion of CBS’s counterclaims. CBS continues to deny all the plaintiffs' allegations, believes that it has strong defenses to all of plaintiffs’ claims and will continue to defend the litigation vigorously. The Company is not able to determine or predict the ultimate outcome of this proceeding or reasonably provide an estimate or range of estimate of the possible outcome or loss, if any, in excess of currently recorded reserves.
Other Contingencies
Certain contracts, primarily in the Company's Government and Transportation segments, require the Company to provide a surety bond or a letter of credit as a guarantee of performance. As of June 30, 2024, the Company had $620 million of outstanding surety bonds issued to secure its performance of contractual obligations with its clients, and $166 million of outstanding letters of credit issued to secure the Company's performance of contractual obligations to its clients as well as other corporate obligations. In general, the Company would only be liable for these guarantees in the event of default in the Company's performance of its obligations under each contract. The Company believes it has sufficient capacity in the surety markets and liquidity from its cash flow and its various credit arrangements to allow it to respond to future requests for proposals that require such credit support.
Note 13 – Common Stock and Preferred Stock
Icahn Share Repurchase
On June 8, 2024, the Company entered into a purchase agreement (the "Purchase Agreement") with Carl C. Icahn and certain of his affiliates ("Icahn Parties") pursuant to which the Company agreed to purchase an aggregate of approximately 38 million shares of the Company’s common stock, at a price of $3.47 per share, the closing price on June 7, 2024, the last full trading day prior to the execution of the Purchase Agreement, for an aggregate purchase price of approximately $132 million. The purchase was completed and settled on June 10, 2024 and was funded through a combination of cash on hand and a drawdown under the Company’s Revolver.
Series A Preferred Stock
In December 2016, the Company issued 120,000 shares of Series A convertible perpetual preferred stock with an aggregate liquidation preference of $120 million and an initial fair value of $142 million. The convertible preferred stock earns quarterly cash dividends at a rate of 8% per year ($9.6 million per year). Each share of convertible preferred stock is convertible at any time, at the option of the holder, into 44.9438 shares of common stock for a total of 5,393,000 shares (reflecting an initial conversion price of approximately $22.25 per share of common stock), subject to customary anti-dilution adjustments.
Note 14 – Earnings (Loss) per Share
The Company did not declare any common stock dividends in the periods presented.
The following table sets forth the computation of basic and diluted earnings (loss) per share of common stock:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Three Months Ended June 30, | | Six Months Ended June 30, |
(in millions, except per share data in whole dollars and shares in thousands) | | 2024 | | 2023 | | 2024 | | 2023 |
Basic Net Earnings (Loss) per Share: | | | | | | | | |
Net Income (Loss) | | $ | 216 | | | $ | (7) | | | $ | 315 | | | $ | (13) | |
| | | | | | | | |
| | | | | | | | |
Dividend - Preferred Stock | | (3) | | | (3) | | | (5) | | | (5) | |
Adjusted Net Income (Loss) Available to Common Shareholders - Basic | | $ | 213 | | | $ | (10) | | | $ | 310 | | | $ | (18) | |
| | | | | | | | |
Diluted Net Earnings (Loss) per Share: | | | | | | | | |
Net Income (Loss) | | $ | 216 | | | $ | (7) | | | $ | 315 | | | $ | (13) | |
| | | | | | | | |
| | | | | | | | |
Dividend - Preferred Stock | | — | | | (3) | | | — | | | (5) | |
Adjusted Net Income (Loss) Available to Common Shareholders - Diluted | | $ | 216 | | | $ | (10) | | | $ | 315 | | | $ | (18) | |
| | | | | | | | |
Weighted Average Common Shares Outstanding - Basic | | 194,539 | | | 218,394 | | | 201,159 | | | 218,396 | |
Common Shares Issuable With Respect To: | | | | | | | | |
| | | | | | | | |
Restricted Stock And Performance Units / Shares | | 2,149 | | | — | | | 1,672 | | | — | |
8% Convertible Preferred Stock | | 5,393 | | | — | | | 5,393 | | | — | |
Weighted Average Common Shares Outstanding - Diluted | | 202,081 | | | 218,394 | | | 208,224 | | | 218,396 | |
| | | | | | | | |
Net Earnings (Loss) per Share: | | | | | | | | |
Basic | | $ | 1.10 | | | $ | (0.04) | | | $ | 1.54 | | | $ | (0.08) | |
Diluted | | $ | 1.07 | | | $ | (0.04) | | | $ | 1.51 | | | $ | (0.08) | |
| | | | | | | | |
The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive (shares in thousands): |
Restricted stock and performance shares/units | | 11,916 | | | 12,985 | | | 11,277 | | | 12,985 | |
| | | | | | | | |
Convertible preferred stock | | — | | | 5,393 | | | — | | | 5,393 | |
Total Anti-Dilutive and Contingently Issuable Securities | | 11,916 | | | 18,378 | | | 11,277 | | | 18,378 | |
Note 15 – Supplementary Financial Information
The components of Other assets and Other liabilities were as follows:
| | | | | | | | | | | | | | |
(in millions) | | June 30, 2024 | | December 31, 2023 |
Other Current Assets | | | | |
|