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United States

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

for the quarterly period ended September 30, 2023

OR

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

for the transition period from ____ to ____

Commission file number 1-10356

CRAWFORD & COMPANY

(Exact name of Registrant as specified in its charter)

 

Georgia

58-0506554

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification No.)

5335 Triangle Parkway

Peachtree Corners, Georgia

30092

(Address of principal executive offices)

(Zip Code)

 

(404) 300-1000

(Registrant's telephone number, including area code)

 

 

Securities Registered Pursuant to Section 12(b) of the Act:

 

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Class A Common Stock — $1.00 Par Value

CRD-A

New York Stock Exchange

Class B Common Stock — $1.00 Par Value

CRD-B

New York Stock Exchange

 

Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes No

Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes No

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.

 

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company

 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes No

The number of shares outstanding of each class of the Registrant's common stock, as of October 30, 2023, was as follows:

Class A Common Stock, $1.00 par value: 29,147,974

Class B Common Stock, $1.00 par value: 19,738,886


 

CRAWFORD & COMPANY

Quarterly Report on Form 10-Q

Quarter Ended September 30, 2023

 

Table of Contents

 

 

Page

Part I. Financial Information

 

 

 

 

Item 1.

Financial Statements:

 

3

 

 

Condensed Consolidated Statements of Operations (unaudited) for the three months ended September 30, 2023 and 2022

 

3

 

 

 

 

 

 

 

 

 

Condensed Consolidated Statements of Operations (unaudited) for the nine months ended September 30, 2023 and 2022

 

4

 

 

 

 

 

 

 

 

 

Condensed Consolidated Statements of Comprehensive Income (Loss) (unaudited) for the three and nine months ended September 30, 2023 and 2022

 

5

 

 

Condensed Consolidated Balance Sheets (unaudited) as of September 30, 2023 and December 31, 2022

 

6

 

 

Condensed Consolidated Statements of Cash Flows (unaudited) for the nine months ended September 30, 2023 and 2022

 

8

 

 

Condensed Consolidated Statements of Shareholders' Investment (unaudited) as of and for the three months ended March 31, June 30, and September 30, 2023 and 2022

 

9

 

 

Notes to Condensed Consolidated Financial Statements (unaudited)

 

11

 

 

Report of Independent Registered Public Accounting Firm

 

25

 

 

Item 2.

Management's Discussion and Analysis of Financial Condition and Results of Operations

 

26

 

 

Item 3.

Quantitative and Qualitative Disclosures About Market Risk

 

48

 

 

Item 4.

Controls and Procedures

 

48

 

 

 

 

 

 

Item 5.

 

 

Other Information

 

49

 

 

Part II. Other Information

 

 

 

 

Item 1A.

Risk Factors

 

50

 

 

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds

 

50

 

 

Item 6.

Exhibits

 

51

 

 

Signatures

 

52

 

 

2


 

Part I — Financial Information

Item 1. Financial Statements

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

Unaudited

 

 

 

Three Months Ended September 30,

 

(In thousands, except per share amounts)

 

2023

 

 

2022

 

Revenues:

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues before reimbursements

 

$

325,594

 

 

$

294,924

 

Reimbursements

 

 

12,066

 

 

 

11,493

 

Total Revenues

 

 

337,660

 

 

 

306,417

 

 

 

 

 

 

 

 

Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

Costs of services provided, before reimbursements

 

 

229,969

 

 

 

221,233

 

Reimbursements

 

 

12,066

 

 

 

11,493

 

Total costs of services

 

 

242,035

 

 

 

232,726

 

 

 

 

 

 

 

 

Selling, general, and administrative expenses

 

 

69,920

 

 

 

62,983

 

 

 

 

 

 

 

 

Corporate interest expense, net of interest income of $734 and $191, respectively

 

 

4,556

 

 

 

2,903

 

 

 

 

 

 

 

 

Goodwill impairment

 

 

 

 

 

36,808

 

 

 

 

 

 

 

 

Total Costs and Expenses

 

 

316,511

 

 

 

335,420

 

 

 

 

 

 

 

 

Other (Loss) Income, net

 

 

(2,194

)

 

 

465

 

 

 

 

 

 

 

 

Income (Loss) Before Income Taxes

 

 

18,955

 

 

 

(28,538

)

 

 

 

 

 

 

 

Provision (Benefit) for Income Taxes

 

 

6,781

 

 

 

(13,286

)

 

 

 

 

 

 

 

Net Income (Loss)

 

 

12,174

 

 

 

(15,252

)

 

 

 

 

 

 

 

Net Loss Attributable to Noncontrolling Interests

 

 

145

 

 

 

108

 

 

 

 

 

 

 

 

Net Income (Loss) Attributable to Shareholders of Crawford & Company

 

$

12,319

 

 

$

(15,144

)

 

 

 

 

 

 

 

Earnings (Loss) Per Share - Basic:

 

 

 

 

 

 

Class A Common Stock

 

$

0.25

 

 

$

(0.31

)

Class B Common Stock

 

$

0.25

 

 

$

(0.31

)

 

 

 

 

 

 

 

Earnings (Loss) Per Share - Diluted:

 

 

 

 

 

 

Class A Common Stock

 

$

0.25

 

 

$

(0.31

)

Class B Common Stock

 

$

0.25

 

 

$

(0.31

)

 

 

 

 

 

 

 

Weighted-Average Shares Used to Compute Basic Earnings Per Share:

 

 

 

 

 

 

Class A Common Stock

 

 

29,140

 

 

 

28,553

 

Class B Common Stock

 

 

19,837

 

 

 

19,848

 

 

 

 

 

 

 

 

Weighted-Average Shares Used to Compute Diluted Earnings Per Share:

 

 

 

 

 

 

Class A Common Stock

 

 

30,063

 

 

 

28,553

 

Class B Common Stock

 

 

19,837

 

 

 

19,848

 

 

(See accompanying notes to condensed consolidated financial statements)

 

3


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

Unaudited

 

 

 

Nine Months Ended September 30,

 

(In thousands, except per share amounts)

 

2023

 

 

2022

 

Revenues:

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues before reimbursements

 

$

959,251

 

 

$

867,294

 

Reimbursements

 

 

36,743

 

 

 

30,564

 

Total Revenues

 

 

995,994

 

 

 

897,858

 

 

 

 

 

 

 

 

Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

Costs of services provided, before reimbursements

 

 

691,078

 

 

 

644,948

 

Reimbursements

 

 

36,743

 

 

 

30,564

 

Total costs of services

 

 

727,821

 

 

 

675,512

 

 

 

 

 

 

 

 

Selling, general, and administrative expenses

 

 

199,871

 

 

 

193,222

 

 

 

 

 

 

 

 

Corporate interest expense, net of interest income of $1,670 and $549, respectively

 

 

13,264

 

 

 

6,201

 

 

 

 

 

 

 

 

Goodwill impairment

 

 

 

 

 

36,808

 

 

 

 

 

 

 

 

Total Costs and Expenses

 

 

940,956

 

 

 

911,743

 

 

 

 

 

 

 

 

Other (Loss) Income, net

 

 

(6,531

)

 

 

1,534

 

 

 

 

 

 

 

 

Income (Loss) Before Income Taxes

 

 

48,507

 

 

 

(12,351

)

 

 

 

 

 

 

 

Provision (Benefit) for Income Taxes

 

 

17,258

 

 

 

(8,092

)

 

 

 

 

 

 

 

Net Income (Loss)

 

 

31,249

 

 

 

(4,259

)

 

 

 

 

 

 

 

Net Loss Attributable to Noncontrolling Interests

 

 

178

 

 

 

41

 

 

 

 

 

 

 

 

Net Income (Loss) Attributable to Shareholders of Crawford & Company

 

$

31,427

 

 

$

(4,218

)

 

 

 

 

 

 

 

Earnings (Loss) Per Share - Basic:

 

 

 

 

 

 

Class A Common Stock

 

$

0.64

 

 

$

(0.08

)

Class B Common Stock

 

$

0.64

 

 

$

(0.09

)

 

 

 

 

 

 

 

Earnings (Loss) Per Share - Diluted:

 

 

 

 

 

 

Class A Common Stock

 

$

0.63

 

 

$

(0.08

)

Class B Common Stock

 

$

0.64

 

 

$

(0.09

)

 

 

 

 

 

 

 

Weighted-Average Shares Used to Compute Basic Earnings Per Share:

 

 

 

 

 

 

Class A Common Stock

 

 

28,980

 

 

 

29,397

 

Class B Common Stock

 

 

19,845

 

 

 

20,202

 

 

 

 

 

 

 

 

Weighted-Average Shares Used to Compute Diluted Earnings Per Share:

 

 

 

 

 

 

Class A Common Stock

 

 

29,659

 

 

 

29,397

 

Class B Common Stock

 

 

19,845

 

 

 

20,202

 

 

(See accompanying notes to condensed consolidated financial statements)

 

 

 

 

 

4


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

Unaudited

 

 

 

Three Months Ended September 30,

 

(In thousands)

 

2023

 

 

2022

 

Net Income (Loss)

 

$

12,174

 

 

$

(15,252

)

 

 

 

 

 

 

 

Other Comprehensive Income (Loss):

 

 

 

 

 

 

Net foreign currency translation loss, net of tax of $0 and $0, respectively

 

 

(180

)

 

 

(7,421

)

 

 

 

 

 

 

 

Amortization of actuarial losses for retirement plans included in net periodic pension cost, net of tax of $680 and $623, respectively

 

 

2,399

 

 

 

1,838

 

 

 

 

 

 

 

 

Other Comprehensive Income (Loss)

 

 

2,219

 

 

 

(5,583

)

 

 

 

 

 

 

 

Comprehensive Income (Loss)

 

 

14,393

 

 

 

(20,835

)

 

 

 

 

 

 

 

Comprehensive loss attributable to noncontrolling interests

 

 

189

 

 

 

292

 

 

 

 

 

 

 

 

Comprehensive Income (Loss) Attributable to Shareholders of Crawford & Company

 

$

14,582

 

 

$

(20,543

)

 

 

 

 

Nine Months Ended September 30,

 

(In thousands)

 

2023

 

 

2022

 

 

 

 

 

 

 

 

Net Income (Loss)

 

$

31,249

 

 

$

(4,259

)

 

 

 

 

 

 

 

Other Comprehensive Income (Loss):

 

 

 

 

 

 

Net foreign currency translation gain (loss), net of tax of $0 and $0, respectively

 

 

5,526

 

 

 

(19,365

)

 

 

 

 

 

 

 

Amortization of actuarial losses for retirement plans included in net periodic pension cost, net of tax of $2,020 and $1,895, respectively

 

 

7,138

 

 

 

5,531

 

 

 

 

 

 

 

 

Other Comprehensive Income (Loss)

 

 

12,664

 

 

 

(13,834

)

 

 

 

 

 

 

 

Comprehensive Income (Loss)

 

 

43,913

 

 

 

(18,093

)

 

 

 

 

 

 

 

Comprehensive loss attributable to noncontrolling interests

 

 

258

 

 

 

345

 

 

 

 

 

 

 

 

Comprehensive Income (Loss) Attributable to Shareholders of Crawford & Company

 

$

44,171

 

 

$

(17,748

)

 

(See accompanying notes to condensed consolidated financial statements)

 

5


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED BALANCE SHEETS

Unaudited

 

 

 

 

 

 

*

 

(In thousands)

 

September 30,
2023

 

 

December 31,
2022

 

ASSETS

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

Cash and cash equivalents

 

$

49,208

 

 

$

46,007

 

Accounts receivable, less allowance for expected credit losses of $10,518 and $9,322, respectively

 

 

151,142

 

 

 

141,106

 

Unbilled revenues, at estimated billable amounts

 

 

131,251

 

 

 

126,274

 

Income taxes receivable

 

 

4,245

 

 

 

9,098

 

Prepaid expenses and other current assets

 

 

44,145

 

 

 

28,782

 

Total Current Assets

 

 

379,991

 

 

 

351,267

 

Net Property and Equipment

 

 

24,322

 

 

 

27,809

 

Other Assets:

 

 

 

 

 

 

Operating lease right-of-use assets, net

 

 

91,364

 

 

 

93,334

 

Goodwill

 

 

76,637

 

 

 

76,622

 

Intangible assets arising from business acquisitions, net

 

 

84,960

 

 

 

88,039

 

Capitalized software costs, net

 

 

93,370

 

 

 

82,975

 

Deferred income tax assets

 

 

18,142

 

 

 

19,573

 

Other noncurrent assets

 

 

58,405

 

 

 

51,888

 

Total Other Assets

 

 

422,878

 

 

 

412,431

 

TOTAL ASSETS

 

$

827,191

 

 

$

791,507

 

 

* Derived from the audited Consolidated Balance Sheet

(See accompanying notes to condensed consolidated financial statements)

 

6


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED BALANCE SHEETS — CONTINUED

Unaudited

 

 

 

 

 

 

*

 

(In thousands, except par value amounts)

 

September 30,
2023

 

 

December 31,
2022

 

LIABILITIES AND SHAREHOLDERS' INVESTMENT

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

Short-term borrowings

 

$

16,955

 

 

$

27,048

 

Accounts payable

 

 

44,473

 

 

 

50,847

 

Accrued compensation and related costs

 

 

81,579

 

 

 

79,285

 

Self-insured risks

 

 

22,545

 

 

 

12,614

 

Income taxes payable

 

 

632

 

 

 

1,208

 

Operating lease liability

 

 

24,766

 

 

 

22,910

 

Other accrued liabilities

 

 

65,219

 

 

 

56,293

 

Deferred revenues

 

 

34,512

 

 

 

29,282

 

Total Current Liabilities

 

 

290,681

 

 

 

279,487

 

Noncurrent Liabilities:

 

 

 

 

 

 

Long-term debt and finance leases, less current installments

 

 

201,487

 

 

 

211,810

 

Operating lease liability

 

 

80,411

 

 

 

84,628

 

Deferred revenues

 

 

25,535

 

 

 

24,737

 

Accrued pension liabilities

 

 

24,969

 

 

 

25,914

 

Other noncurrent liabilities

 

 

41,138

 

 

 

41,553

 

Total Noncurrent Liabilities

 

 

373,540

 

 

 

388,642

 

Shareholders' Investment:

 

 

 

 

 

 

Class A common stock, $1.00 par value; 50,000 shares authorized; 29,148 and 28,764 shares issued and outstanding at September 30, 2023 and December 31, 2022, respectively

 

 

29,148

 

 

 

28,764

 

Class B common stock, $1.00 par value; 50,000 shares authorized; 19,785 and 19,848 shares issued and outstanding at September 30, 2023 and December 31, 2022, respectively

 

 

19,785

 

 

 

19,848

 

Additional paid-in capital

 

 

83,548

 

 

 

78,158

 

Retained earnings

 

 

234,718

 

 

 

213,094

 

Accumulated other comprehensive loss

 

 

(202,577

)

 

 

(215,321

)

Shareholders' Investment Attributable to Shareholders of Crawford & Company

 

 

164,622

 

 

 

124,543

 

Noncontrolling interests

 

 

(1,652

)

 

 

(1,165

)

Total Shareholders' Investment

 

 

162,970

 

 

 

123,378

 

TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT

 

$

827,191

 

 

$

791,507

 

 

* Derived from the audited Consolidated Balance Sheet

(See accompanying notes to condensed consolidated financial statements)

 

7


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

Unaudited

 

 

 

Nine Months Ended September 30,

 

(In thousands)

 

2023

 

 

2022

 

Cash Flows from Operating Activities:

 

 

 

 

 

 

Net income (loss)

 

$

31,249

 

 

$

(4,259

)

Reconciliation of net income (loss) to net cash provided by (used in) operating activities:

 

 

 

 

 

 

Depreciation and amortization

 

 

27,355

 

 

 

27,379

 

Goodwill impairment

 

 

 

 

 

36,808

 

Stock-based compensation

 

 

4,183

 

 

 

4,218

 

Loss (gain) on disposal of property and equipment

 

 

96

 

 

 

(1,562

)

Contingent earnout adjustments

 

 

3,100

 

 

 

3,246

 

Changes in operating assets and liabilities:

 

 

 

 

 

 

Accounts receivable, net

 

 

(6,309

)

 

 

(9,329

)

Unbilled revenues, net

 

 

419

 

 

 

(23,537

)

Accrued or prepaid income taxes

 

 

5,306

 

 

 

(23,162

)

Accounts payable and accrued liabilities

 

 

(1,437

)

 

 

(20,612

)

Deferred revenues

 

 

4,869

 

 

 

(191

)

Accrued retirement costs

 

 

4,818

 

 

 

(1,684

)

Prepaid expenses and other operating activities

 

 

(5,572

)

 

 

(3,510

)

Net cash provided by (used in) operating activities

 

 

68,077

 

 

 

(16,195

)