10-Q 1 pay-20240930.htm 10-Q 10-Q
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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, DC 20549

FORM 10-Q

(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2024

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File Number: 001-40429

Paymentus Holdings, Inc.

(Exact Name of Registrant as Specified in its Charter)

Delaware

45-3188251

(State or other jurisdiction of

incorporation or organization)

(I.R.S. Employer
Identification No.)

11605 North Community House Road, Suite 300

Charlotte, NC

28277

(Address of principal executive offices)

(Zip Code)

(888) 440-4826

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading

Symbol(s)

Name of each exchange on which registered

Class A Common Stock, par value $0.0001 per share

PAY

New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No

As of November 8, 2024, the registrant had 24,522,383 shares of Class A Common Stock, $0.0001 par value per share and 100,111,193 shares of Class B Common Stock, $0.0001 par value per share, outstanding.

 

 


 

Table of Contents

 

 

 

Page

 

Special Note Regarding Forward-Looking Statements

3

 

 

 

PART I.

FINANCIAL INFORMATION

 

 

 

Item 1.

Financial Statements (Unaudited)

 

 

Condensed Consolidated Balance Sheets

5

 

Condensed Consolidated Statements of Operations and Comprehensive Income

6

 

Condensed Consolidated Statements of Stockholders' Equity

7

 

Condensed Consolidated Statements of Cash Flows

9

 

Notes to Condensed Consolidated Financial Statements

10

Item 2.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

19

Item 3.

Quantitative and Qualitative Disclosures About Market Risk

26

Item 4.

Controls and Procedures

26

 

 

 

PART II.

OTHER INFORMATION

 

 

 

Item 1.

Legal Proceedings

28

Item 1A.

Risk Factors

28

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds

28

Item 3.

Defaults Upon Senior Securities

28

Item 4.

Mine Safety Disclosures

28

Item 5.

Other Information

28

Item 6.

Exhibits

29

Signatures

30

 

 

2


 

 

Special Note Regarding Forward-Looking Statements

This quarterly report on Form 10-Q for the period ended September 30, 2024 (“Quarterly Report”) contains forward-looking statements within the meaning of the federal securities laws, such as those under the headings “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations,” which statements involve substantial risks and uncertainties. Forward-looking statements may involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from historical results or from any future results or projections expressed or implied by such forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “should,” “expect,” “plan,” “anticipate,” “could,” “intend,” “target,” “project,” “contemplate,” “believe,” “estimate,” “predict,” “potential” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements contained in this report may include statements about:

our ability to effectively manage our growth and expand our operations;
our ability to further attract, retain and expand our biller, financial institutions, partner and consumer base;
our ability to timely implement and recognize revenue from new customers;
our expectations regarding our revenue, expenses and other operating results;
the impact of any material cybersecurity incident on our reputation as a trusted brand or on our business, operating results and financial condition;
our market opportunity and anticipated trends in our business and industry;
our ability to remain competitive as we continue to scale our business;
our ability to develop new product features and enhance our platform;
our ability to hire and retain experienced and talented employees as we grow our business;
general economic conditions, including inflation, and their impact on us, consumer demand, average bill amounts and interchange fees, and the impact of changes from an evolving regulatory environment;
the impact of disruptions or instability in the financial services industry, or perceived or actual liquidity constraints at financial institutions, on our ability or the ability of our customers and vendors to meet operating expense requirements or to satisfy financial or other obligations;
our ability to realize the anticipated benefits of past or future acquisitions or strategic investments in complementary companies, products or technologies and our ability to manage the potential business disruption and diversion of management attention caused by such acquisitions;
our ability to maintain and enhance our brand;
our plan to expand into new channels and industry verticals across different markets;
the impact of widespread health issues on our operating results, liquidity and financial condition and on our employees, billers, financial institutions, partners, consumers and other key stakeholders;
our international expansion plans and ability to expand internationally; and
those factors described in the sections titled “Risk Factors” and “Management’s Discussion and Analysis of Financial Conditions and Results of Operations” in our Annual Report on Form 10-K for the year ended December 31, 2023 and, where applicable, our subsequent Quarterly Reports on Form 10-Q, and the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in this Quarterly Report.

We caution you that the foregoing list may not contain all of the forward-looking statements made in this report.

You should not place undue reliance on our forward-looking statements as predictions of future events. We have based the forward-looking statements primarily on our current expectations and projections about future events and trends that we believe may affect our business, operating results, financial condition and prospects. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties and other factors, including those described in the section titled “Risk Factors” and elsewhere in this Quarterly Report. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this report. We cannot

3


 

assure you that the results, events and circumstances reflected in the forward-looking statements will be achieved or occur, and actual results, events or circumstances could differ materially from those described in the forward-looking statements.

Neither we nor any other person assumes responsibility for the ultimate outcome of any of these forward-looking statements. Moreover, the forward-looking statements made in this report relate only to events as of the date on which the statements are made. We undertake no obligation to update any forward-looking statements made in this report to reflect events or circumstances after the date of this report or to reflect new information or the occurrence of unanticipated events, except as required by law.

In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this report, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information.

Certain Definitions

In this report, unless the context requires otherwise, all references to “we,” “our,” “us,” “Paymentus,” and the “Company” refer to Paymentus Holdings, Inc., and where appropriate its consolidated subsidiaries.

4


 

PART I—FINANCIAL INFORMATION

Item 1. Financial Statements

PAYMENTUS HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share data)

(Unaudited)

 

 

September 30,

 

December 31,

 

 

2024

 

2023

 

Assets

 

 

 

 

Current assets

 

 

 

 

Cash and cash equivalents

$

187,542

 

$

179,361

 

Restricted cash and cash equivalents

 

3,243

 

 

3,834

 

Accounts and other receivables, net of allowance for expected credit losses of $354 and $435, respectively

 

111,174

 

 

76,389

 

Income tax receivable

 

4,334

 

 

259

 

Prepaid expenses and other current assets

 

13,804

 

 

10,505

 

Total current assets

 

320,097

 

 

270,348

 

Property and equipment, net

 

1,323

 

 

1,558

 

Capitalized internal-use software development costs, net

 

65,993

 

 

58,787

 

Intangible assets, net

 

21,096

 

 

27,158

 

Goodwill

 

131,849

 

 

131,860

 

Operating lease right-of-use assets

 

8,610

 

 

10,027

 

Deferred tax asset

 

358

 

 

94

 

Other long-term assets

 

3,606

 

 

5,031

 

Total assets

$

552,932

 

$

504,863

 

Liabilities and Stockholders’ Equity

 

 

 

 

Current liabilities

 

 

 

 

Accounts payable

$

49,659

 

$

35,182

 

Accrued liabilities

 

20,299

 

 

21,301

 

Current portion of operating lease liabilities

 

2,098

 

 

1,853

 

Contract liabilities

 

2,192

 

 

4,089

 

Income tax payable

 

 

 

363

 

Total current liabilities

 

74,248

 

 

62,788

 

Deferred tax liability

 

1

 

 

1,067

 

Operating lease liabilities, less current portion

 

7,146

 

 

8,661

 

Contract liabilities, less current portion

 

2,744

 

 

2,731

 

Total liabilities

 

84,139

 

 

75,247

 

Stockholders’ equity

 

 

 

 

Preferred stock, $0.0001 par value per share, 5,000,000 shares authorized as of September 30, 2024 and December 31, 2023; none issued and outstanding as of September 30, 2024 and December 31, 2023

 

 

 

 

Class A common stock, $0.0001 par value per share, 883,950,000 shares authorized as of September 30, 2024 and December 31, 2023; 24,478,802 and 20,758,603 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively

 

2

 

 

2

 

Class B common stock, $0.0001 par value per share, 111,050,000 shares authorized as of September 30, 2024 and December 31, 2023; 100,126,384 and 103,062,508 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively

 

10

 

 

10

 

Additional paid-in capital

 

386,020

 

 

377,773

 

Accumulated other comprehensive income

 

(3

)

 

87

 

Retained earnings

 

82,764

 

 

51,744

 

Total stockholders’ equity

 

468,793

 

 

429,616

 

Total liabilities and stockholders' equity

$

552,932

 

$

504,863

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

5


 

PAYMENTUS HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME

(In thousands, except share and per share data)

(Unaudited)

 

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

Revenue

 

$

231,571

 

 

$

152,423

 

 

$

613,868

 

 

$

449,690

 

Cost of revenue

 

 

170,906

 

 

 

105,513

 

 

 

441,727

 

 

 

316,840

 

Gross profit

 

 

60,665

 

 

 

46,910

 

 

 

172,141

 

 

 

132,850

 

Operating expenses

 

 

 

 

 

 

 

 

 

 

 

 

Research and development

 

 

13,187

 

 

 

11,035

 

 

 

37,773

 

 

 

33,595

 

Sales and marketing

 

 

26,451

 

 

 

21,481

 

 

 

76,456

 

 

 

63,344

 

General and administrative

 

 

8,939

 

 

 

9,083

 

 

 

27,245

 

 

 

26,958

 

Total operating expenses

 

 

48,577

 

 

 

41,599

 

 

 

141,474

 

 

 

123,897

 

Income from operations

 

 

12,088

 

 

 

5,311

 

 

 

30,667

 

 

 

8,953

 

Interest income, net

 

 

2,342

 

 

 

1,905

 

 

 

6,722

 

 

 

5,003

 

Other income (expense)

 

 

5

 

 

 

(17

)

 

 

275

 

 

 

(32

)

Income before income taxes

 

 

14,435

 

 

 

7,199

 

 

 

37,664

 

 

 

13,924

 

Provision for income taxes

 

 

(5

)

 

 

(822

)

 

 

(6,644

)

 

 

(1,004

)

Net income

 

$

14,430

 

 

$

6,377

 

 

$

31,020

 

 

$

12,920

 

Net income per share

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

$

0.12

 

 

$

0.05

 

 

$

0.25

 

 

$

0.10

 

Diluted

 

$

0.11

 

 

$

0.05

 

 

$

0.24

 

 

$

0.10

 

Weighted-average number of shares used to compute net income per share

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

 

124,538,195

 

 

 

123,620,260

 

 

 

124,251,147

 

 

 

123,430,652

 

Diluted

 

 

127,614,115

 

 

 

125,639,879

 

 

 

127,254,611

 

 

 

124,457,360

 

Comprehensive income

 

 

 

 

 

 

 

 

 

 

 

 

Net income

 

 

14,430

 

 

 

6,377

 

 

 

31,020

 

 

 

12,920

 

Foreign currency translation adjustments, net of tax

 

 

(8

)

 

 

(64

)

 

 

(90

)

 

 

22

 

Comprehensive income

 

$

14,422

 

 

$

6,313

 

 

$

30,930

 

 

$

12,942

 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

6


 

PAYMENTUS HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(In thousands, except share amounts)

(Unaudited)

 

 

 

 

Additional

 

 

 

Other

 

Total

 

 

Common Stock

 

Paid-In

 

Retained

 

Comprehensive

 

Stockholders’

 

 

Shares

 

Amount

 

Capital

 

Earnings

 

Income (Loss)

 

Equity

 

Balances at December 31, 2023

 

123,821,111

 

$

12

 

$

377,773

 

$

51,744

 

$

87

 

$

429,616

 

Stock-based compensation

 

 

 

 

 

2,484

 

 

 

 

 

 

2,484

 

Issuance of Class A common stock for stock-based awards

 

304,865

 

 

 

 

100

 

 

 

 

 

 

100

 

Other comprehensive loss

 

 

 

 

 

 

 

 

 

(42

)

 

(42

)

Net income

 

 

 

 

 

 

 

7,226

 

 

 

 

7,226

 

Balances at March 31, 2024

 

124,125,976

 

$

12

 

$

380,357

 

$

58,970

 

$

45

 

$

439,384

 

Stock-based compensation

 

 

 

 

 

2,882

 

 

 

 

 

 

2,882

 

Issuance of Class A common stock for stock-based awards

 

348,503

 

 

 

 

37

 

 

 

 

 

 

37

 

Other comprehensive loss

 

 

 

 

 

 

 

 

 

(40

)

 

(40

)

Net income

 

 

 

 

 

 

 

9,364

 

 

 

 

9,364

 

Balances at June 30, 2024

 

124,474,479

 

$

12

 

$

383,276

 

$

68,334

 

$

5

 

$

451,627

 

Stock-based compensation

 

 

 

 

 

2,725

 

 

 

 

 

 

2,725

 

Issuance of Class A common stock for stock-based awards

 

130,707

 

 

 

 

19

 

 

 

 

 

 

19

 

Other comprehensive income

 

 

 

 

 

 

 

 

 

(8

)

 

(8

)

Net income

 

 

 

 

 

 

 

14,430

 

 

 

 

14,430

 

Balances at September 30, 2024

 

124,605,186

 

$

12

 

 

386,020

 

$

82,764

 

$

(3

)

$

468,793

 

 

7


 

 

 

 

Additional

 

 

 

Other

 

Total

 

 

Common Stock

 

Paid-In

 

Retained

 

Comprehensive

 

Stockholders’

 

 

Shares

 

Amount

 

Capital

 

Earnings

 

Income (Loss)

 

Equity

 

Balances at December 31, 2022

 

123,241,173

 

$

12

 

$

367,767

 

$

29,422

 

$

(22

)

$

397,179

 

Stock-based compensation

 

 

 

 

 

2,159

 

 

 

 

 

 

2,159

 

Issuance of Class A common stock for stock-based awards

 

104,991

 

 

 

 

5

 

 

 

 

 

 

5

 

Other comprehensive loss

 

 

 

 

 

 

 

 

 

(7

)

 

(7

)

Net income

 

 

 

 

 

 

 

704

 

 

 

 

704

 

Balances at March 31, 2023

 

123,346,164

 

$

12

 

$

369,931

 

$

30,126

 

$

(29

)

$

400,040

 

Stock-based compensation

 

 

 

 

 

2,276

 

 

 

 

 

 

2,276

 

Issuance of Class A common stock for stock-based awards

 

160,625

 

 

 

 

196

 

 

 

 

 

 

196

 

Other comprehensive income

 

 

 

 

 

 

 

 

 

93

 

 

93

 

Net income

 

 

 

 

 

 

 

5,839

 

 

 

 

5,839

 

Balances at June 30, 2023

 

123,506,789

 

$

12

 

$

372,403

 

$

35,965

 

$

64

 

$

408,444

 

Stock-based compensation

 

 

 

 

 

2,456

 

 

 

 

 

 

2,456

 

Issuance of Class A common stock for stock-based awards

 

185,159

 

 

 

 

235

 

 

 

 

 

 

235

 

Other comprehensive loss

 

 

 

 

 

 

 

 

 

(64

)

 

(64

)

Net income

 

 

 

 

 

 

 

6,377

 

 

 

 

6,377

 

Balances at September 30, 2023

 

123,691,948

 

$

12

 

$

375,094

 

$

42,342

 

$

 

$

417,448

 

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

8


 

PAYMENTUS HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)

 

 

Nine Months Ended September 30,

 

 

 

2024

 

 

2023

 

Cash flows from operating activities

 

 

 

 

 

 

Net income

 

$

31,020

 

 

$

12,920

 

Adjustments to reconcile net income to net cash provided by operating activities

 

 

 

 

 

 

Depreciation and amortization

 

 

26,827

 

 

 

22,314

 

Deferred income taxes

 

 

(1,333

)

 

 

278

 

Stock-based compensation

 

 

9,424

 

 

 

6,891

 

Non-cash lease expense

 

 

1,806

 

 

 

1,346

 

Amortization of contract asset

 

 

1,395

 

 

 

2,197

 

Provision for (benefit from) expected credit losses

 

 

114

 

 

 

(122

)

Other non-cash adjustments

 

 

(213

)

 

 

 

Change in operating assets and liabilities

 

 

 

 

 

 

Accounts and other receivables

 

 

(34,917

)

 

 

(6,941

)

Prepaid expenses and other current and long-term assets

 

 

(4,579

)

 

 

(1,797

)

Accounts payable

 

 

14,349

 

 

 

4,279

 

Accrued liabilities

 

 

(197

)

 

 

4,188

 

Operating lease liabilities

 

 

(1,656

)

 

 

(1,364

)

Contract liabilities

 

 

(1,883

)

 

 

1,232

 

Income taxes receivable, net of payable

 

 

(4,436

)

 

 

(1,034

)

Net cash provided by operating activities

 

 

35,721

 

 

 

44,387

 

Cash flows from investing activities

 

 

 

 

 

 

Purchases of property and equipment

 

 

(376

)

 

 

(511

)

Purchase of interest-bearing deposits

 

 

(2,569

)

 

 

 

Proceeds from matured interest-bearing deposits

 

 

2,566

 

 

 

 

Capitalized internal-use software development costs

 

 

(27,238

)

 

 

(25,339

)

Net cash used in investing activities

 

 

(27,617

)

 

 

(25,850

)

Cash flows from financing activities

 

 

 

 

 

 

Proceeds from exercise of stock-based awards

 

 

156

 

 

 

435

 

Settlement of holdback liability related to prior acquisitions

 

 

(545

)

 

 

 

Payments on other financing obligations

 

 

 

 

 

(1,709

)

Payments on finance leases

 

 

 

 

 

(102

)

Net cash used in financing activities

 

 

(389

)

 

 

(1,376

)

Effect of exchange rate changes on Cash and cash equivalents and Restricted cash

 

 

(125

)

 

 

46

 

Net increase in cash, cash equivalents and Restricted cash

 

 

7,590

 

 

 

17,207

 

Cash and cash equivalents and Restricted cash at the beginning of period

 

 

183,195

 

 

 

149,685

 

Cash and cash equivalents and Restricted cash at the end of period

 

$

190,785

 

 

$

166,892

 

Reconciliation of Cash and cash equivalents and Restricted Cash:

 

 

 

 

 

 

Cash and cash equivalents at the beginning of period

 

 

179,361

 

 

 

147,334

 

Restricted cash at the beginning of period

 

 

3,834

 

 

 

2,351

 

Cash and cash equivalents and Restricted cash at the beginning of period

 

$

183,195

 

 

$

149,685

 

Cash and cash equivalents at the end of period

 

 

187,542

 

 

 

162,062

 

Restricted cash at the end of period

 

 

3,243

 

 

 

4,830

 

Cash and cash equivalents and Restricted cash at the end of period

 

$

190,785

 

 

$

166,892

 

Supplemental disclosure of cash flow information:

 

 

 

 

 

 

Cash paid for income taxes, net of refunds

 

$

12,419

 

 

$

1,718

 

Right-of-use assets obtained in exchange of operating lease obligations

 

$

466

 

 

$

1,356

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

9


 

PAYMENTUS HOLDINGS, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(In thousands, unless otherwise stated)

(Unaudited)

1. Organization and Description of Business

Description of Business

Paymentus Holdings, Inc. and its wholly owned subsidiaries (“Paymentus” or the “Company”) provides electronic bill presentment and payment services, enterprise customer communication and self-service revenue management to billers through a Software-as-a-Service (“SaaS”), secure, omni-channel technology platform. The platform seamlessly integrates into a biller’s core financial and operating systems to provide flexible and secure access to payment processing of credit cards, debit cards, eChecks and digital wallets across a significant number of channels including online, mobile, IVR, call center, chatbot and voice-based assistants. Paymentus was incorporated in the state of Delaware on September 2, 2011 with office locations in Charlotte, North Carolina, Dallas, Texas, Santa Clara, California, Richmond Hill, Ontario (Canada), and Gurugram, Mohali and Bangalore (India). The Company is headquartered in Charlotte, North Carolina.

2. Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation

The accompanying unaudited interim condensed consolidated financial statements and related notes have been prepared in accordance with accounting principles generally accepted in the United States (“GAAP”) and applicable rules and regulations of the United States Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. Accordingly, they do not include all disclosures normally required in annual consolidated financial statements prepared in accordance with GAAP. Therefore, these unaudited condensed consolidated financial statements and related notes should be read in conjunction with the audited consolidated financial statements and the related notes included in the Company's Form 10-K for the year ended December 31, 2023 filed with the SEC on March 5, 2024 (the “2023 Form 10-K”).

These unaudited interim condensed consolidated financial statements have been prepared on the same basis as the annual financial statements and, in the opinion of management, reflect all adjustments, which include only normal recurring adjustments necessary for the fair statement of the Company’s financial position, results of operations and comprehensive income, changes in stockholders' equity and cash flows for the periods presented. The results of operations for the three and nine months ended September 30, 2024 and 2023 are not necessarily indicative of the results to be expected for the full year or any other future interim or annual period.

Principles of Consolidation

The unaudited interim condensed consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany accounts and balances have been eliminated upon consolidation.

Use of Estimates

The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Such estimates include revenue recognition, cost of revenue recognition, the allowance for credit losses, the lives of tangible and intangible assets, the valuation of acquired intangible assets and the recoverability or impairment of intangible assets, including goodwill, internal-use software development costs, valuation of stock warrants issued, stock-based compensation, and accounting for income taxes. The Company bases its estimates on historical experience and also on assumptions that management considers reasonable. The Company assesses these estimates on a regular basis; however, actual results could differ from these estimates.

Custodial Accounts

The Company has established a relationship with its merchant processors to act as collection and paying agents, whereby a merchant processor receives funds from customers and forwards such funds to the respective Paymentus client, based on the instructions received from the Company. These merchant processors act as custodians of the cash received, and the Company has no legal ownership rights to the funds held in such custodial accounts and does not control the use of these funds. As the Company does not take ownership of the funds, these custodial accounts are not included in the Company’s consolidated balance sheets. The balance of cash in the custodial accounts held by these merchant processors was $123.3 million and $510.8 million as of September 30, 2024 and December 31, 2023, respectively.

10


 

Concentration of Credit Risk

Financial instruments that potentially subject the Company to credit risk primarily consist of cash, cash equivalents and accounts receivable. The Company maintains its cash and cash equivalents with high-quality financial institutions with investment-grade ratings. For accounts receivable, the Company is exposed to credit risk in the event of nonpayment by customers and resellers to the extent of the amounts recorded in the consolidated balance sheets. No customer accounted for more than 10% of revenue for either of the three or nine months ended September 30, 2024 and 2023. As of December 31, 2023 and September 30, 2024 one reseller accounted for more than 10% of accounts receivable.

Segment Information

Operating segments are defined as components of an enterprise for which separate financial information is available and evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to make operating decisions, allocate resources and assess performance. The Company has three operating segments based on geography. The United States segment represents the vast majority of the Company’s consolidated net sales and gross profit. The additional two operating segments, Canada and India, do not meet the quantitative thresholds for separate reporting, either individually or in the aggregate. None of the operating segments qualified for aggregation. The Company’s CODM is its chief executive officer. The CODM evaluates the performance of the Company’s operating segments based on revenue and gross profit. The Company does not analyze discrete segment balance sheet information related to long-term assets. All other financial information is presented on a consolidated basis. For information regarding the Company’s long-lived assets and revenue by geographic area, see Note 4 and Note 3, respectively.

Summary of Significant Accounting Policies

The Company’s significant accounting policies are discussed in Note 2, “Basis of Presentation and Summary of Significant Accounting Policies,” in the Notes to Consolidated Financial Statements as of December 31, 2023 and 2022 and for the years ended December 31, 2023, 2022 and 2021 included in the 2023 Form 10-K. There have been no significant changes to these policies during the three and nine months ended September 30, 2024.

Recently Adopted Accounting Standards

The Company is provided the option to adopt new or revised accounting guidance as an “emerging growth company” under the Jumpstart Our Business Startups Act of 2012 either (1) within the same periods as those otherwise applicable to public business entities, or (2) within the same time periods as non-public business entities, including early adoption when permissible. With the exception of standards the Company elected to early adopt, when permissible, the Company has elected to adopt new or revised accounting guidance within the same time period as non-public business entities, as indicated below.

Accounting Standards Updates ("ASU") not listed below were assessed and determined to be either not applicable or are not expected to have a material impact on the consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In November 2023, the Financial Accounting Standards Board ("FASB") issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. ASU 2023-07 expands public entities’ segment disclosures by requiring disclosure of significant segment expenses that are regularly provided to the CODM and included within each reported measure of segment profit or loss, an amount and description of its composition for other segment items, and interim disclosures of a reportable segment’s profit or loss and assets. All disclosure requirements under ASU 2023-07 are also required for public entities with a single reportable segment. The amendments in ASU 2023-07 are effective for public companies for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. We are currently evaluating the potential impact of adopting this new guidance on our condensed consolidated financial statements and related disclosures.

In December 2023, the FASB issued ASU 2023-09 "Income Tax Disclosures", which makes changes to annual disclosures of income taxes paid for all entities and requires entities to disclose the amount of income taxes paid, net of refunds received, disaggregated by federal, state and foreign jurisdiction. Additionally, entities are required to disclose income taxes paid, net of refunds received, for individual jurisdictions that comprise 5% or more of total income taxes paid. The 5% threshold is evaluated using the absolute value of the net refund or net payment in each jurisdiction compared to the absolute value of the total income taxes paid (net of refunds received). ASU 2023-09 requires all entities to disclose disaggregated domestic and foreign pre-tax income (or loss) from continuing operations along with disaggregated income tax expense (or benefit) by federal, state and foreign components. Such disaggregation by jurisdiction should classify taxes by jurisdiction based on the jurisdiction imposing the taxes. The amendments in ASU 2023-09 are effective for fiscal years beginning after December 15, 2024 for public companies. Early adoption is permitted. We are currently evaluating the potential impact of adopting this new guidance on our condensed consolidated financial statements and related disclosures.

11


 

3. Revenue, Performance Obligations and Contract Balances

Disaggregation of Revenue

The following table presents a disaggregation of revenue from contracts with customers:

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

Payment transaction processing revenue

 

$

228,826

 

 

$

150,500

 

 

$

605,142

 

 

$

443,565

 

Other

 

 

2,745

 

 

 

1,923

 

 

 

8,726

 

 

 

6,125

 

Total revenue

 

$

231,571

 

 

$

152,423

 

 

$

613,868

 

 

$

449,690

 

Revenue by geographic area, based on the location of the Company’s users, was as follows:

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

United States

 

$

227,788

 

 

$

149,526

 

 

$

602,572

 

 

$

441,029

 

Other

 

 

3,783

 

 

 

2,897

 

 

 

11,296

 

 

 

8,661

 

Total

 

$

231,571

 

 

$

152,423

 

 

$

613,868

 

 

$

449,690

 

Remaining Performance Obligations

As of September 30, 2024, the aggregate amount of transaction price allocated to performance obligations that are unsatisfied or partially unsatisfied was $4.9 million, of which the Company expects to recognize over 68% within the next two years, 24% between two to four years and the remainder thereafter. The timing of revenue recognition within the next four years is largely dependent upon the go-live dates of the Company's customers under the Company’s contracts.

As of September 30, 2024, the Company has contractual rights under its commercial agreements with customers and resellers to receive $79.5 million of fixed consideration related to the future minimum guarantees through 2029. As permitted, the Company has elected to exclude from this disclosure any variable consideration that meets specified criteria. Accordingly, the total unsatisfied or partially unsatisfied performance obligations related to processing services is significantly higher than the amount disclosed.

Contract Balances

Contract balances consist of the following:

 

 

September 30,

 

 

December 31,

 

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

Contract Assets included under:

 

 

 

 

 

 

Prepaid expenses and other current assets

 

$

2,893

 

 

$

2,893

 

Other long-term assets

 

 

3,397

 

 

 

4,783

 

Total contract assets

 

$

6,290

 

 

$

7,676

 

Contract Liabilities:

 

 

 

 

 

 

Current

 

$

2,192

 

 

$

4,089

 

Non-current

 

 

2,744

 

 

 

2,731

 

Total contract liabilities

 

$

4,936

 

 

$

6,820

 

 

12


 

The amortization of related contract assets included in the condensed consolidated statements of operations and comprehensive income was as follows:

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

Revenue

 

$

153

 

 

$

635

 

 

$

459

 

 

$

1,888

 

Sales and marketing

 

 

740

 

 

 

121

 

 

 

2,268

 

 

 

308

 

Total amortization of contact assets

 

$

893

 

 

$

756

 

 

$

2,727

 

 

$

2,196

 

Revenue recognized during the three months ended September 30, 2024 and 2023 that was included in the contract liabilities balance at the beginning of each of the periods was $1.1 million and $0.5 million, respectively. Revenue recognized during the nine months ended September 30, 2024 and 2023 that was included in the contract liabilities balance at the beginning of each of the periods was $3.6 million and $1.4 million, respectively.

4. Property and Equipment, net

Property and equipment, net consisted of the following:

 

 

September 30,

 

 

December 31,

 

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

Computer equipment

 

$

6,293

 

 

$

6,059

 

Furniture and fixtures

 

 

1,796

 

 

 

1,715

 

Leasehold improvements

 

 

391

 

 

 

396

 

Total property and equipment

 

 

8,480

 

 

 

8,170

 

Less: Accumulated depreciation

 

 

(7,157

)

 

 

(6,612

)

Property and equipment, net

 

$

1,323

 

 

$

1,558

 

Depreciation expense recorded for property and equipment was $0.2 million and $0.2 million for the three months ended September 30, 2024 and 2023, respectively, and $0.6 million and $0.7 million for nine months ended September 30, 2024 and 2023, respectively.

The geographic locations of the Company’s long-lived assets, comprising property and equipment, based on physical location of the assets were as follows:

 

 

September 30,

 

 

December 31,

 

 

 

2024

 

 

2023

 

 

 

(in thousands)

 

United States

 

$

516

 

 

$

558

 

Other

 

 

807

 

 

 

1,000

 

Total

 

$

1,323

 

 

$

1,558

 

 

5. Goodwill, Internal-use Software Development Costs and Intangible Assets

Goodwill

The changes in the carrying amount of goodwill by reporting unit were as follows (in thousands):

 

 

United
States

 

 

Other

 

 

Total

 

Balance as of December 31, 2023

 

$

131,028

 

 

$

832

 

 

$

131,860

 

Foreign currency translation adjustments

 

 

 

 

 

(11

)

 

 

(11

)

Balance as of September 30, 2024

 

$

131,028

 

 

$

821

 

 

$

131,849

 

Internal-use Software Development Costs

During the three months ended September 30, 2024 and 2023, the Company capitalized $9.0 million and $8.7 million in software development and implementation costs, respectively, and during the nine months ended September 30, 2024 and 2023, the Company capitalized $27.4 million and $25.3 million in software development and implementation costs, respectively.

13


 

During the three months ended September 30, 2024 and 2023, the Company recorded $4.6 million and $3.5 million of amortization expense in cost of revenue, respectively, and $2.5 million and $2.0 million of amortization expense in operating expenses, respectively. During the nine months ended September 30, 2024 and 2023, the Company recorded $13.0 million and $9.5 million of amortization expense in cost of revenue, respectively, and $7.1 million and $5.8 million of amortization expense in operating expenses, respectively.

Intangible Assets

Intangible assets, net consisted of the following (in thousands):

 

 

September 30, 2024

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Amount

 

Technology

 

$

21,833

 

 

$

(17,767

)

 

$

4,066

 

Customer relationship

 

 

31,991

 

 

 

(15,917

)

 

 

16,074

 

Software and license

 

 

2,962

 

 

 

(2,946

)

 

 

16

 

Trademark

 

 

4,038

 

 

 

(3,098

)

 

 

940

 

Total

 

$

60,824

 

 

$

(39,728

)

 

$

21,096

 

 

 

 

December 31, 2023

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Amount

 

Technology

 

$