20-F 1 d721524d20f.htm FORM 20-F Form 20-F
falseFY0001263043M5KRKROthers represents the adjustments of fair value when acquired.Others are the amount of fair value adjustments that occurred at the time of acquisition and accumulated losses that were not recognized due to the suspension of equity method recognition as the investment account balance became “0” due to the accumulation of losses for the current period.The related account categories are presented as interest rate swap assets / liabilities and currency swap assets / liabilities, currency forwards assets / liabilities and borrowings.For the year ended December 31, 2023 it is incorporated into the consolidation target as the Group held control due to increased equity ratio.The current dividend (plan) was decided on March 26, 2024. The amount of dividends was not recognized as a distribution to the owner during the period.Excluding quarterly dividends, including quarterly dividends, dividends per share are KRW 1,960, KRW 2,065 and KRW 2,100 for the years ended December 31, 2021, 2022 and 2023, respectively, and dividend rate per share are 39.2%, 41.3% and 42.0% for the years ended December 31, 2021, 2022 and 2023, respectively.Dividends on own shares held by the Group are excluded.Considering the default forecast period, the Group reflected the future economic outlook.The macroeconomic outlook figures are estimated by the Group for the purpose of calculating expected credit losses based on information from domestic and foreign research institutes. Therefore, it could be different from other institutions’ estimates.As a result of examining the correlation between each variable, Shinhan Bank applied the GDP growth rate and private consumption index increase rate, etc. as the major variables to reflect the final forward-looking information, while, Shinhan Card applied the private consumption rate and CPI increase rate, etc. as the major variables. In addition to the table above, the Group has selected unemployment rate and KOSPI forecasts.Shinhan Bank and Jeju Bank reviewed and reflected the Worst scenario (during the foreign exchange crisis) in addition to the three scenarios of Upside, Central and Downside.The average exchange rates of net investment hedge instruments are USD/KRW 1,195.32, JPY/KRW 10.13, EUR/KRW 1,336.97, GBP/KRW 1,484.42, AUD/KRW 812.44, CAD/KRW 948.79, SGD/KRW 859.87, CNY/KRW 190.96, SEK/KRW 125.49.Other changes are due to debt restructuring, investment conversion and changes in foreign exchange rate, etc.The related account categories are presented as interest rate swap assets / liabilities and currency swap assets / liabilities.Excluded from the associates due to disposal and liquidation for the year ended December 31, 2023.Prepared in accordance with IFRS 9 ‘financial instruments’, IFRS 4 ‘Insurance Contracts’, and Enforcement Rules of the Insurance Business Act. (Application of the overlay approach under IFRS 4 to financial assets related to insurance contracts)Prepared in accordance with IFRS 9 ‘financial instruments’ and IFRS 17 ‘Insurance Contracts’ (changed business model is applied to financial assets related to insurance contracts under IFRS 17)Other assets and other liabilities under IFRS 4 include separate account assets amounted to W9,501,135 million and separate account liabilities amounted to W9,834,894 million, respectively. Goodwill impairment incurred from the cash-generating unit of security sector at PT Shinhan Sekuritas Indonesia and life insurance sector at Shinhan Financial Plus Co., Ltd. As a result of the impairment test for goodwill of PT Shinhan Sekuritas Indonesia, the Group recognized an impairment loss amounting to W 1,842 million for the carrying amount exceeding the recoverable amount of the CGU. This is due to the decrease in recoverable amounts (W 2,934 million decrease comparing to the previous year) due to continuing high price index and domestic foreign economic turndown mainly from the prolongation of the Ukraine crisis, global high interest rates, etc. In addition, as a result of the impairment test for goodwill of Shinhan Financial Plus Co., Ltd., the Group recognized an impairment loss amounting to W 3,560 million for the carrying amount exceeding the recoverable amount of the CGU. This is due to the decrease in recoverable amounts (W 9,750 million decrease comparing to the previous year) due to the underperformance from the cash-generating unit and the reflection of the future outlook. The amount of impairment loss recognized is included in the non-operating expenses, of the consolidated statement of comprehensive income.It is the carrying amount after reflecting the impairment loss in the securities and life insurance sector. Fair value of investment properties is estimated based in the recent market transaction conditions with an independent third party and certain significant unobservable inputs. Accordingly, fair value of investment properties is classified as level 3.Included loans for solo proprietor business, etc.Consolidated adjustment to net interest income from external customers is from the securities and others which were measured in fair values as a part of business combination accounting.Shinhan EZ General Insurance Co., Ltd., a subsidiary of the Group, suffered a net loss for the current period, etc. As of the end of 2023, deferred corporate tax assets were not recognized as it was determined that the temporary difference to be deducted in excess of the temporary difference to be added and the tax loss were not feasible.Include amounts allocated to loss components, etc.At the regular stockholders’ general meeting on March 23, 2023, the Articles of Incorporation were revised to allow the dividend base date to be determined by resolution of the Board of Directors, and the dividend base date for the 2023 annual dividend is February 23, 2024. The consolidated financial statements of the consolidated subsidiaries are based on consolidated financial statements, if applicable.Trusts, beneficiary certificates, securitization special limited liability companies, associates and private equity investment specialists that are not actually operating their own business are excluded.Shinhan AITAS Co., Ltd. has changed its name to Shinhan Fund Partners Co., Ltd. on April 3, 2023.It is incorporated into the consolidation target as the Group held control due to increased equity ratio for the year ended December 31, 2023.ΔNII is the change in net interest income that can occur over the next year due to changes in interest rates by using the Basel III standard based IRRBB method.Excluded from the associates due to disposal and liquidation for the year ended December 31, 2021.The Group has stopped recognizing its equity method income or loss due to the carrying amount of ‘0’ resulting from the investees’ cumulative loss.Others are the unrecognized equity method for preferred stocks without voting rights issued by the investee.Calculated for assets related to insurance contracts excluding variable annuities/savings. The profit and loss effect is the change in financial assets recognized at fair value through profit or loss, and the capital effect is the change in financial assets measured at fair value through other comprehensive income.This is the impact on capital (before tax) due to changes in expected cash flows of insurance and reinsurance contracts, excluding variable annuities/savings.Gain and loss on disposal of sale-and-leaseback are included in gain and loss on disposal of property and equipment, gain and loss on disposal of investment property and gain on assets held for sale, respectively. Gain on disposal of sale-and-leaseback for the year ended December 31, 2022 is W443,780 million.Shinhan AI Co., Ltd, a subsidiary of the Group, did not recognize deferred corporate tax assets for temporary differences in consideration of liquidation in 2024.Comprise buildings and land, etc.Excluded from the associates due to disposal and liquidation for the year ended December 31, 2022.As a result of examining the correlation between each variable, Shinhan Bank applied the GDP growth rate and private consumption index increase rate, etc. as the major variables to reflect the final forward-looking information, while, Shinhan Card applied the GDP growth rate, facility investment change rate, and current account balance, etc. as the major variables. In addition to the table above, the Group has selected unemployment rate and KOSPI forecasts.The hedge ineffectiveness is the difference between gains and losses on hedged items and hedging instruments.The amount of uncollected loans currently in recovery (principal and interest) is W9,964,573 million, which is written off as of December 31, 2023.The related account categories are presented as interest rate swap assets / liabilities and currency forwards.It includes W466,775 million, W168,020 million and W51,948 million, respectively, for the years ended December 31, 2021, 2022 and 2023 of estimated claim for damages that are highly probable to be paid in case of customer losses expected due to redemption delays of Lime CI funds, etc.The maximum exposure amounts for due from banks, loans, securities at amortized cost and other financial assets at amortized cost are recorded as net of allowances.Classified as similar credit risk group based on calculation of the BIS ratio under new Basel Capital Accord (Basel III).Other financial assets mainly comprise of accounts receivable, accrued income, deposits, domestic exchange settlement debit and suspense payments.Goodwill impairment incurred from the cash-generating unit of security sector at PT Shinhan Sekuritas Indonesia. As a result of the impairment test for goodwill of PT Shinhan Sekuritas Indonesia, the Group recognized an impairment loss amounting to W2,258 million for the carrying amount exceeding the recoverable amount of the CGU. This is due to the decrease in recoverable amounts (W1,569 million decrease comparing to the previous year) due to continuing high price index and domestic foreign economic turndown mainly from the prolongation of the Ukraine crisis, global high interest rates, etc. The amount of impairment loss recognized is included in the non-operating expenses, of the consolidated statement of comprehensive income. The related account categories are presented as interest rate swap assets / liabilities and currency forwards, etc.The effect on changes in allowance for credit loss is included.As of December 31, 2022 and 2023 contractor’s share adjustment amount is excluded W(-) 1,616 million and W(-) 1,024 million, respectively.This is retirement pension policyholder reserve.Consisted of elimination of accounts receivable (payable) and others that are measured as part of insurance contracts under IFRS 17.Policy loans, which used to be recognized as separate assets under IFRS 4 ‘Insurance Contracts’ and Enforcement Rules of the Insurance Business Act., are measured as part of insurance contracts in accordance with IFRS 17.Consisted of the total of separate account and intercompany transactions that are eliminated.Interest rate swaps consist of 3M CD, USD SOFR, 3M USD Libor, 3M Euribor, and 3M AUD Bond.As of December 31, 2022 and 2023, restricted reserve for claims of customers’ deposits (trusts) are W1,705,724 million and W 1,841,473 million, respectively.As of December 31, 2021, all stock options have expired.During 2022, W33,983 million transferred from assets-under-construction is included.Includes buildings, land, etc.During 2023, W82,179 million transferred from assets-under-construction is included.Included in general administrative expense, other operating income (expense), and insurance service expense of the consolidated statements of comprehensive income.The issuers of those securities have exercised the early redemption options and the others.Interest rate swaps consist of 3M CD, USD SOFR, 3M Euribor, and 3M AUD Bond.It is the total amount excluding the contractual service margin from the remaining coverage elements of insurance contract liabilities and reinsurance contract assets (liabilities).It is the total amount of financial assets measured at fair value through profit or loss, financial assets measured at fair value through other comprehensive income, and derivative assets (liabilities).Other changes are due to effects of changes in foreign exchange rate. Includes W293,824 million for vulnerable groups such as self-employed people, small business owners and institutions supporting vulnerable groups, etc. in accordance with the “Banking financial support plan for people’s livelihood.” for the year ended December 31, 2023.The notional amounts of derivatives outstanding that will be settled in the ‘Central Counter Party (CCP)’ system.ΔEVE is the change in economic value of equity capital that can arise from changes in interest rates that affect the present value of assets, liabilities and off-balance sheet items by using the Basel III standard based IRRBB method.Included in general administrative expense, other operating income(expense) and insurance service expense of the consolidated statements of comprehensive income.The amount is due to execution, collection, debt restructuring, investment conversion, exchange rate fluctuation, etc.The amount of uncollected loans currently in recovery (principal and interest) is W10,613,730 million, which is written off as of December 31, 2022.The related account categories are presented as interest rate swap assets / liabilities and currency forward assets / liabilities, etc.The average exchange rates of net investment hedge instruments are USD/KRW 1,235.14, JPY/KRW 9.46, EUR/KRW 1,358.46, GBP/KRW 1,547.81, AUD/KRW 865.53, CAD/KRW 921.27, CNY/KRW 177.98, SEK/KRW 126.18.Included in general administrative expense, other operating income (expense) and insurance service expense of the consolidated statements of comprehensive income.The expenses of share-based payment transactions are the remuneration expenses during the vesting period.Unused credit commitments provided to the card customers are included, the amounts are W90,452,012 million for the year ended December 31, 2022 and W90,832,893 million for the year ended December 31, 2023.The number of common shares outstanding is 512,759,471 shares. The above weighted-average stocks are calculated by reflecting 17,482,000 shares of convertible preferred shares issued on May 1, 2019 and then converted into common shares on May 1, 2023, and 7,814,685 shares and 13,507,398 shares of treasury stock acquired and canceled during the periods ended December 31, 2022 and December 31, 2023.Dividends for hybrid bonds are deducted.For the year ended December 31, 2023, it is incorporated into the consolidation target as the Group held control due to increased equity ratio.Based on performance-based stock compensation, the reference stock price (the arithmetic average of the weighted average share price of transaction volume for the past two months, the past one month, and the past one week from the day before the base date) of four years after the commencement of the grant year is paid in cash, and the fair value of the reference stock price to be paid in the future is assessed as the closing price of the settlement.It is incorporated into the consolidation target as the Group held control due to increased equity ratio and BNP Paribas Cardif General Insurance, Ltd. has changed its name to Shinhan EZ General Insurance Co., Ltd for the year ended December 31, 2022. The transaction amount for the years ended December 31, 2021 and 2022 is the amount before being incorporated into the consolidation target.Among operating lease fees recognized for the years ended December 31, 2021, 2022 and 2023, there is no variable lease fee income which does not vary by index or rate.The payments for leases with terms less than 1 month are included.The asset for defined benefit obligation of W442,174 million as of December 31, 2022 is the net defined benefit assets of W456,838 million less the net defined benefit liabilities of W14,664 million. In addition, the asset for defined benefit obligation of W46,758 million as of December 31, 2023 is the net defined benefit assets of W114,378 million less the net defined benefit liabilities of W67,620 millionConvertible preferred shares of 17,482,000 that were issued on May 1, 2019 have been converted into common shares at a 1:1 ratio on May 1, 2023, and dividends were paid before conversion. 0001263043 2023-01-01 2023-12-31 0001263043 2022-12-31 0001263043 2023-12-31 0001263043 2021-01-01 2021-12-31 0001263043 2022-01-01 2022-12-31 0001263043 2022-01-01 0001263043 2021-12-31 0001263043 2020-12-31 2020-12-31 0001263043 2019-05-01 2019-05-01 0001263043 2022-01-01 2022-03-31 0001263043 2022-04-01 2022-06-30 0001263043 2022-07-01 2022-09-30 0001263043 2023-01-01 2023-03-31 0001263043 2021-04-01 2021-06-30 0001263043 2021-07-01 2021-09-30 0001263043 2023-07-01 2023-09-30 0001263043 2023-04-01 2023-06-30 0001263043 2023-05-01 2023-05-01 0001263043 2020-12-31 0001263043 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As filed with the Securities and Exchange Commission on April 18, 2024
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
Form
20-F
 
 
(Mark One)
REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2023
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from
     
to
     
OR
SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Date of event requiring this shell company report
 
 
Commission File Number:
001-31798
 
 
Shinhan Financial Group Co., Ltd.
(Exact name of registrant as specified in its charter)
 
 
 
N/A
  
The
Republic of Korea
(Translation of registrant’s
name into English)
  
(Jurisdiction of
incorporation or organization)
 
 
20, Sejong-daero
9-gil,
Jung-gu
Seoul 04513,
Korea
(Address of principal executive offices)
 
 
Park Cheolwoo, +822 6360 3129 (T), cheol.park@shinhan.com, +822 6360 3098 (F), 20, Sejong-daero
9-gil,
Jung-gu
, Seoul 04513,
Korea
(Name, Telephone,
E-mail
and/or Facsimile number and Address of Company Contact Person)
 
 
Securities registered or to be registered pursuant to Section 12(b) of the Act:
 
Title of Each Class:
  
Trading Symbol(s)
  
Name of Each Exchange on Which Registered:
Common stock, par value Won 5,000 per share
  
SHG
  
New York Stock Exchange*
American depositary shares
  
SHG
  
New York Stock Exchange
 
*
Not for trading, but only in connection with the listing of American depositary shares on the New York Stock Exchange, pursuant to the requirements of the Securities and Exchange Commission.
Securities registered or to be registered pursuant to Section 12(g) of the Act:
None
Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:
None
 
 
 
Indicate the number of outstanding shares of each of Shinhan Financial Group’s classes of capital or common stock as of the close of the last full fiscal year covered by this Annual Report: 512,759,471 shares of common stock, par value of Won 5,000 per share.
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act:  Yes
 No 
If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934:  Yes 
No
Note—Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 from their obligations under those Sections.
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes
 No  
Indicate by check mark whether the registrant has submitted electronically, if any, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation
S-T
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes
 No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a
non-accelerated
filer, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” and “emerging growth company” in Rule
12b-2
of the Exchange Act.
 
Large accelerated filer
         Accelerated filer    
Non-accelerated
filer
         Emerging growth company    
If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act. 
† The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. Yes 
 No 
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.  Yes  
 No 
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to
§240.10D-1(b).
 Yes  
 No 
Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:
 
U.S. GAAP  ☐   
International Financial Reporting Standards as issued
by the International Accounting Standards Board ☒
   Other ☐
If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow: 
Item 17
Item 18
If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule
12b-2
of the Exchange Act): Yes 
 No 
(APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY PROCEEDINGS DURING THE PAST FIVE YEARS)
Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Section 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court:  Yes  
 No 
 
 
 


TABLE OF CONTENTS

 

                  Page  

PART I

         
  ITEM 1.   IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS      3  
  ITEM 2.   OFFER STATISTICS AND EXPECTED TIMETABLE      3  
  ITEM 3.   KEY INFORMATION      3  
   

ITEM 3.A.

   [Reserved]      3  
    ITEM 3.B.    Capitalization and Indebtedness      3  
  .   ITEM 3.C.    Reasons for the Offer and Use of Proceeds      3  
    ITEM 3.D.    Risk Factors      3  
  ITEM 4.   INFORMATION ON THE COMPANY      45  
    ITEM 4.A.    History and Development of the Company      45  
    ITEM 4.B.    Business Overview      50  
    ITEM 4.C.    Organizational Structure      193  
    ITEM 4.D.    Properties      194  
  ITEM 4A.   UNRESOLVED STAFF COMMENTS      195  
  ITEM 5.   OPERATING AND FINANCIAL REVIEW AND PROSPECTS      195  
    ITEM 5.A.    Operating Results      196  
    ITEM 5.B.    Liquidity and Capital Resources      232  
    ITEM 5.C.    Research and Development, Patents and Licenses, etc.      239  
    ITEM 5.D.    Trend Information      239  
    ITEM 5.E.    Critical Accounting Estimates      239  
  ITEM 6.   DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES      239  
    ITEM 6.A.    Directors and Senior Management      239  
    ITEM 6.B.    Compensation      242  
    ITEM 6.C.    Board Practices      244  
    ITEM 6.D.    Employees      246  
    ITEM 6.E.    Share Ownership      247  
    ITEM 6.F.    Disclosure of a Registrant’s Action to Recover Erroneously Awarded Compensation      248  
  ITEM 7.   MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS      248  
    ITEM 7.A.    Major Shareholders      248  
    ITEM 7.B.    Related Party Transactions      248  
    ITEM 7.C.    Interests of Experts and Counsel      249  
  ITEM 8.   FINANCIAL INFORMATION      249  
    ITEM 8.A.    Consolidated Statements and Other Financial Information      249  
    ITEM 8.B.    Significant Changes      253  
  ITEM 9.   THE OFFER AND LISTING      254  
    ITEM 9.A.    Offer and Listing Details      254  
    ITEM 9.B.    Plan of Distribution      254  
    ITEM 9.C.    Markets      254  
    ITEM 9.D.    Selling Shareholders      261  
    ITEM 9.E.    Dilution      261  
    ITEM 9.F.    Expenses of the Issue      261  
  ITEM 10.   ADDITIONAL INFORMATION      261  
   

ITEM 10.A.

   Share Capital      261  
    ITEM 10.B.    Memorandum and Articles of Incorporation      261  
    ITEM 10.C.    Material Contracts      269  
    ITEM 10.D.    Exchange Controls      269  
    ITEM 10.E.    Taxation      270  
    ITEM 10.F.    Dividends and Paying Agents      280  

 

i


                  Page  
    ITEM 10.G.    Statements by Experts      280  
    ITEM 10.H.    Documents on Display      280  
    ITEM 10.I.    Subsidiary Information      280  
    ITEM 10.J.    Annual Report to Security Holders      280  
 

ITEM 11.

  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK      280  
  ITEM 12.   DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES      280  
   

ITEM 12.A.

   Debt Securities      280  
   

ITEM 12.B.

   Warrants and Rights      280  
   

ITEM 12.C.

   Other Securities      280  
  ITEM 12.D.    American Depositary Shares      281  

PART II

         
 

ITEM 13.

  DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES      283  
 

ITEM 14.

  MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS      283  
 

ITEM 15.

  CONTROLS AND PROCEDURES      283  
 

ITEM 16.

  [RESERVED]      284  
 

ITEM 16A.

  AUDIT COMMITTEE FINANCIAL EXPERT      284  
 

ITEM 16B.

  CODE OF ETHICS      284  
 

ITEM 16C.

  PRINCIPAL ACCOUNTANT FEES AND SERVICES      285  
 

ITEM 16D.

  EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES      285  
 

ITEM 16E.

  PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS      286  
 

ITEM 16F.

  CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT      286  
 

ITEM 16G.

  CORPORATE GOVERNANCE      286  
 

ITEM 16H.

  MINE SAFETY DISCLOSURE      291  
 

ITEM 16I.

  DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS      291  
 

ITEM 16J.

  INSIDER TRADING POLICIES      291  
 

ITEM 16K.

  CYBERSECURITY      292  

PART III

  
 

ITEM 17.

  FINANCIAL STATEMENTS      292  
 

ITEM 18.

  FINANCIAL STATEMENTS      293  
 

ITEM 19.

  EXHIBITS      293  

INDEX OF EXHIBITS

     294  

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

     F-1  

 

ii


CERTAIN DEFINED TERMS, CONVENTIONS AND CURRENCY OF PRESENTATION

Unless otherwise specified or the context otherwise requires:

 

   

the terms “we,” “us,” “our,” “Shinhan Financial Group,” “SFG” and the “Group” mean Shinhan Financial Group Co., Ltd. and its consolidated subsidiaries;

 

   

the terms “Shinhan Financial Group Co., Ltd.,” “our company” and “our holding company” mean Shinhan Financial Group Co., Ltd.; and

 

   

“Shinhan Card” refers to Shinhan Card Co., Ltd., “Shinhan Life Insurance” refers to Shinhan Life Insurance Co., Ltd., “Shinhan Securities” refers to Shinhan Securities Co., Ltd. and “Orange Life Insurance” refers to Orange Life Insurance, Ltd.

All references to “Korea” or the “Republic” contained in this annual report are to the Republic of Korea. All references to the “Government” are to the government of the Republic of Korea. References to the “Financial Services Commission” are to the Financial Services Commission of Korea, and references to the “Financial Supervisory Service” are to the Financial Supervisory Service of Korea, the executive body of the Financial Services Commission.

The fiscal year for us and our subsidiaries ends on December 31 of each year. Unless otherwise specified or the context otherwise requires, all references to a particular year are to the year ended December 31 of that year.

The currency of the primary economic environment in which we operate is Korean Won.

In this annual report, unless otherwise indicated, all references to “Korean Won”, “Won” or “W” are to the currency of the Republic of Korea, and all references to “U.S. Dollars,” “Dollars,” “$” or “US$” are to the currency of the United States of America. Unless otherwise indicated, all translations from Won to Dollars were made at W1,291.0 to US$1.00, which was the noon buying rate in the City of New York on December 29, 2023 for cable transfers according to the H.10 statistical release of the Federal Reserve Board (the “Noon Buying Rate”). On April 5, 2024, the Noon Buying Rate was W1,352.6 to US$1.00. The Noon Buying Rate has been volatile recently and the U.S. Dollar amounts referred to in this report should not be relied upon as an accurate reflection of our results of operations. We expect this volatility to continue in the near future. No representation is made that the Won or U.S. Dollar amounts referred to in this report could have been or could be converted into Dollars or Won, as the case may be, at any particular rate or at all.

Unless otherwise indicated, the financial information presented in this annual report has been prepared on a consolidated basis in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”).

Any discrepancies in the tables included herein between totals and sums of the amounts listed are due to rounding.

FORWARD LOOKING STATEMENTS

This annual report includes “forward-looking statements,” as defined in Section 27A of the U.S. Securities Act, as amended, and Section 21E of the U.S. Securities Exchange Act of 1934, as amended (the “Exchange Act”), including statements regarding our expectations and projections for future operating performance and business prospects. The words “believe,” “expect,” “anticipate,” “estimate,” “project” and similar words used in connection with any discussion of our future operating or financial performance identify forward-looking statements. In addition, all statements other than statements of historical facts included in this annual report are forward-looking statements.

 

1


Although we believe that the expectations reflected in the forward-looking statements are reasonable, we can give no assurance that such expectations will prove to be correct. All forward-looking statements are management’s present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. This annual report discloses, under the caption “Item 3.D. Risk Factors” and elsewhere, important factors that could cause actual results to differ materially from our expectations (“Cautionary Statements”). Included among the factors discussed under the caption “Item 3.D. Risk Factors” are the followings risks related to our business, which could cause actual results to differ materially from those described in the forward-looking statements: the risk of adverse impacts from an economic downturn; increased competition; market volatility in securities and derivatives markets, interest or foreign exchange rates or indices; other factors impacting our operational plans; or legislative and/or regulatory developments. We caution you not to place undue reliance on the forward-looking statements, which speak only as of the date of this annual report. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the Cautionary Statements.

 

2


ITEM 1.

IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

Not applicable.

 

ITEM 2.

OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

 

ITEM 3.

KEY INFORMATION

 

ITEM 3.A.

[Reserved]

 

ITEM 3.B.

Capitalization and Indebtedness

Not applicable.

 

ITEM 3.C.

Reasons for the Offer and Use of Proceeds

Not applicable.

 

ITEM 3.D.

Risk Factors

An investment in the American depositary shares representing our common shares involves a number of risks. You should carefully consider the following information about the risks we face, together with the other information contained in this annual report, in evaluating us and our business.

Summary

The following summarizes some, but not all, of the risks provided below. Please carefully consider all of the information discussed in this Item 3.D. “Risk Factors” in this annual report for a more thorough description of these and other risks:

 

   

Risks Relating to Our Overall Business

 

   

Difficult conditions and turbulence in the Korean and global economy and financial markets may adversely affect our business, asset quality, capital adequacy and earnings.

 

   

High rates of global inflation and the occurrence of a recession could have a material and adverse impact on our business, results of operations and financial condition.

 

   

Competition in the Korean financial services industry is intense, and may further intensify.

 

   

We and our subsidiaries need to maintain our capital ratios above minimum required levels, and the failure to so maintain could result in the suspension of some or all of our operations.

 

   

Liquidity, funding management and credit ratings are critical to our ongoing performance.

 

   

Our business may be materially and adversely affected by legal claims and regulatory actions against us.

 

   

The implementation of IFRS 17 beginning on January 1, 2023 renders certain of our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report, not directly comparable with our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report.

 

3


   

Changes in interest rates, foreign exchange rates, bond and equity prices, and other market factors have affected and will continue to affect our business, results of operations and financial condition.

 

   

Reforms of London Interbank Offered Rate and other interest rate benchmarks could adversely affect our business, financial condition and results of operations.

 

   

We may incur losses associated with our counterparty exposures.

 

   

Risks Relating to Our Banking Business

 

   

We have significant exposure to small- and medium-sized enterprises, and financial difficulties experienced by such enterprises may result in a deterioration of our asset quality.

 

   

A decline in the value of the collateral securing our loans or our inability to fully realize the collateral value may adversely affect our credit portfolio.

 

   

Guarantees received in connection with our real estate financing may not provide sufficient coverage.

 

   

A limited portion of our credit exposure is concentrated in a relatively small number of large corporate borrowers, and future financial difficulties experienced by them may have an adverse impact on us.

 

   

The asset quality of our retail loan portfolio may deteriorate.

 

   

Any deterioration in the asset quality of our guarantees and acceptances will likely have a material adverse effect on our financial condition and results of operations.

 

   

Risks Relating to Our Credit Card Business

 

   

Future changes in market conditions as well as other factors, such as stricter regulation, may lead to reduced revenues and deterioration in the asset quality of credit card receivables.

 

   

Risks Relating to Our Other Businesses

 

   

We may experience significant losses from our investments and, to a lesser extent, trading activities due to market fluctuations.

 

   

We may generate losses from our brokerage and other commission- and fee-based business.

 

   

Prolonged periods of declining or low interest rates or changes in related accounting standards may reduce or turn negative our investment margin on savings insurance products and result in an increase in the valuation of our liabilities associated with these products.

 

   

We may fail to realize the anticipated benefits of and encounter significant risks in connection with mergers and acquisitions.

 

   

Other Risks Relating to Us as the Holding Company

 

   

Our ability to continue to pay dividends and service debt will depend on the level of profits and cash flows of our subsidiaries.

 

   

Damage to our reputation could harm our business.

 

   

Our risk management policies and procedures may not be fully effective at all times.

 

   

Labor unrest may adversely affect our operations.

 

   

We may experience disruptions, delays and other difficulties relating to our information technology systems.

 

   

Our activities are subject to cyber security risk.

 

4


   

Our customers may become victims to “voice phishing” or other financial scams, for which we may be required to make monetary compensation and suffer damage to our business and reputation.

 

   

Risks Relating to Law, Regulation and Government Policy

 

   

We are a heavily regulated entity and operate in a legal and regulatory environment that is subject to change, and violations could result in penalties and other regulatory actions.

 

   

The Government may encourage targeted lending to certain sectors in furtherance of policy objectives, and we may take this factor into account.

 

   

The Government may also encourage investments in certain institutions in furtherance of policy objectives, and we may not recoup our investments therein in a timely or otherwise commercially reasonable manner.

 

   

The level and scope of government oversight of our retail lending business, particularly regarding mortgage and home equity loans, may change depending on the economic or political climate.

 

   

We engage in limited settlement transactions involving Iran and also in limited business in and related to Russia which may subject us to legal or reputational risks.

 

   

Evolving regulatory framework for artificial intelligence and machine learning technology, may have an adverse impact on our business, financial condition and results of operations.

 

   

Risks Relating to Korea

 

   

Unfavorable financial and economic conditions in Korea and globally may have a material adverse impact on our asset quality, liquidity and financial performance.

 

   

Tensions with North Korea could have an adverse effect on us, the price of our common shares and our American depositary shares.

 

   

Risks Relating to Our American Depositary Shares

 

   

There are restrictions on withdrawal and deposit of common shares under the depositary facility.

 

   

Ownership of our shares is restricted under Korean law.

 

   

Holders of our ADSs will not have preemptive rights in certain circumstances.

 

   

Holders of our ADSs will not be able to exercise dissent and appraisal rights unless they have withdrawn the underlying shares of our common stock and become our direct stockholders.

 

   

The market value of your investment in our ADSs may fluctuate due to the volatility of the Korean securities market.

 

   

Your dividend payments and the amount you may realize upon a sale of your ADSs will be affected by fluctuations in the exchange rate between the U.S. Dollar and the Won.

 

   

If the Government deems that certain emergency circumstances are likely to occur, it may restrict the depositary bank from converting and remitting dividends in Dollars.

 

   

Other Risks

 

   

We are generally subject to Korean corporate governance and disclosure standards, which differ in significant respects from those in other countries.

 

   

You may not be able to enforce a judgment of a foreign court against us.

 

   

We may become a passive foreign investment company (“PFIC”), which could result in adverse U.S. tax consequences to U.S. investors.

 

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Risks Relating to Our Overall Business

Difficult conditions and turbulence in the Korean and global economy and financial markets may adversely affect our business, asset quality, capital adequacy and earnings.

Most of our assets are located in, and we generate most of our income from, Korea. Accordingly, our business and profitability are largely dependent on the general economic and social conditions in Korea, including interest rates, inflation, exports, personal expenditures and consumption, unemployment, demand for business products and services, debt service burden of households and businesses, the general availability of credit, the asset value of real estate and securities and other factors affecting the financial well-being of our corporate and retail customers.

The Korean economy is closely integrated with, and is significantly affected by, developments in the global economy. In light of global inflation caused by rising energy prices and global supply chain disruptions, the Russia-Ukraine conflict and the subsequent economic slowdown, rapidly changing monetary policies (including higher interest rates and quantitative tightening) led by developed countries in reaction to such inflation, instability in the financial industries (including potential for bank runs) and capital flight risks in emerging economies caused by such changes in monetary policy, credit risks of Chinese real estate developers, ongoing US-China trade conflicts, signs of economic slowdown in China, continuing geopolitical and social instability in various parts of the Middle East, including Iraq, Syria and Yemen, and risk of global pandemic such as recent COVID-19 outbreak, among others, significant uncertainty remains as to the global economic prospects in general and has adversely affected, and may continue to adversely affect, the Korean economy. In addition, as the Korean economy matures, it is increasingly exposed to the risk of a “scissor effect,” namely being pursued by competitors in less advanced economies while not having fully caught up with competitors in advanced economies, which risk is amplified by the fact that Korean economy is heavily dependent on exports. The Korean economy also continues to face other difficulties, including sluggishness in domestic consumption and investment, risk of corporate debt liquidity issues, volatility in the real estate market, rising delinquencies on project financing loans, rising household debt, potential declines in productivity due to aging demographics and low birth rates, and a rise in youth unemployment. Any future deterioration of the global and Korean economies could adversely affect our business, financial condition and results of operations.

In particular, difficulties in financial and economic conditions could result in significant deterioration in the quality of our assets and accumulation of higher provisioning, allowance for credit losses on loans and charge-offs as an increasing number of our corporate and retail customers declare bankruptcy or insolvency or otherwise face increasing difficulties in meeting their debt obligations. For example, in 2011 and 2012, the continuing slump in the real estate market and the shipbuilding industry led to increased delinquency among our corporate borrowers, including some Korean commercial conglomerates knowns as “chaebols,” in such industries, and in certain cases, even insolvency, workouts, recovery proceedings and/or voluntary arrangements with creditors. During the same period, the sustained slump in the real estate market also led to increased delinquency among our retail borrowers, and in particular, borrowers with collective loans for pre-sale of newly constructed apartment units. Recently, various Government-led financial support programs have been introduced in response to the COVID-19 pandemic, rising inflation and economic slowdown, such as loan rescheduling and principal and interest payment deferral programs, have helped financial institutions, including Shinhan Bank, manage their asset quality at a stable level. Such financial support programs have been introduced since April 1, 2020 and are available to small-and medium-sized enterprises and “small office, home office” (“SOHO”) that meet certain criteria, such as that they have not been delinquent on their prior loans and are not subject to liquidation or bankruptcy proceedings. Such financial support programs expired on September 30, 2022. However, the Government has decided, based on discussions with financial institutions, to provide further financial support to the debtors using the financial support programs as of the expiration date of such financial support programs in the forms of (i) the extension of loan maturity dates up to three years, (ii) the postponement of repaying loans up to one year until September 2023, or (iii) the rescheduling of loans under the New Start Fund set up by the Government on October 4, 2022 or loan rescheduling programs led by the financial institutions. Accordingly, Shinhan Bank’s delinquency ratio was 0.19% as of December 31, 2021, 0.21% as of December 31, 2022 and

 

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0.26% as of December 31, 2023. However, despite such financial support programs, there is no assurance that Shinhan Bank will not experience increased level of credit losses on loans from borrowers, particularly those in troubled industries, since the quality of loans to such borrowers may further deteriorate due to a continued slump in volatile industries amidst sluggish economic situation or for other reasons. Further, Government-led financial support programs or other countermeasures may not achieve their intended results and could also result in unintended consequences or otherwise adversely affect our business, financial condition and results of operations.

Moreover, as was the case during the global financial crisis of 2008-2009, depending on the nature of the difficulties in the financial markets and general economy, we may be forced to scale back certain of our core lending activities and other operations and/or borrow money at a higher funding cost or face a tightening in the net interest spread, any of which may have a negative impact on our earnings and profitability. Furthermore, while we and our principal subsidiaries currently maintain a capital adequacy ratio at a level higher than the required regulatory minimum, there is no guarantee that an even higher capital requirement will not be imposed by the Government in case of a renewed economic crisis.

In addition, given the highly integrated nature of financial systems and economic relationships worldwide, there may be other unanticipated systemic or other risks that may not be presently predictable. Any of these risks, if materialized, may have a material adverse effect on our business, liquidity, financial condition and results of operations.

High rates of global inflation and the occurrence of a recession could have a material and adverse impact on our business, results of operations and financial condition.

During 2023, the global markets experienced, and continue to experience, higher rates of inflation as a result of several market factors, including in the form of increased costs pertaining to labor, materials, shipping and overhead. As a result of these inflationary pressures, governments in many countries have implemented tighter monetary policies, which could slow the growth rate of local economies and restrict the availability of credit. We believe that our financial condition and results of operations have thus far not been materially impacted by inflationary pressures. However, to the extent the current rates of inflation and shifts in fiscal and monetary policy result in prolonged and slower growth or a recession, it could have a material and adverse effect on the demand for our products and services and, in the process, our business, results of operations and financial condition as a whole, including with respect to general and administrative expenses as a percentage of total revenue. Moreover, in the event that a global recession was to occur, it could adversely impact the critical counterparties that we engage, including in the form of a decrease in the products and services they seek to obtain from us.

Competition in the Korean financial services industry is intense, and may further intensify.

Competition in the Korean financial services industry is, and is likely to remain, intense, including as a result of the sustained low interest rate environment (which narrows opportunities to make profit based on the spread between lending rates and funding rates), the continuing sluggishness in the general economy, the growing maturation and saturation of the industry as a whole, the entry of new market participants and deregulation, among others.

In the banking sector, Shinhan Bank competes principally with other national commercial banks in Korea, but also faces competition from a number of additional banking institutions, including branches and subsidiaries of foreign banks operating in Korea, regional banks, Internet-only banks, government-owned development banks and Korea’s specialized banks, such as Korea Development Bank, the Industrial Bank of Korea and the National Federation of Fisheries Cooperatives, as well as various other types of financial service providers, including savings institutions (such as mutual savings and finance companies, credit unions and credit cooperatives), investment companies (such as securities brokerage firms, merchant banking corporations and asset management

 

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companies) and life insurance companies. As of December 31, 2023, Korea had six major nationwide domestic commercial banks (including Citibank Korea Inc. and Standard Chartered Bank Korea Limited, both of which are domestic commercial banks acquired by global financial institutions), six regional commercial banks, three Internet-only banks and thirty-five branches and subsidiaries of foreign banks. Foreign financial institutions, many of which have greater experiences and resources than we do, may continue to enter the Korean market and compete with us in providing financial products and services either by themselves or in partnership with existing Korean financial institutions.

In the small- and medium-sized enterprise and retail banking segments, which have been Shinhan Bank’s traditional core businesses, competition is expected to increase further. In recent years, Korean banks, including Shinhan Bank, have increasingly focused on stable asset growth based on quality credit, such as corporate borrowers with high credit ratings, loans to SOHO with high levels of collateralization, and mortgage and home equity loans within the limits of the prescribed loan-to-value ratios and debt-to-income ratios. This common shift in focus toward stable growth based on less risky assets has intensified competition as banks compete for the same limited pool of quality credit by engaging in price competition or by other means although Shinhan Bank has traditionally focused, and will continue to focus, on enhancing profitability rather than increasing asset size or market share, and has avoided, to the extent practicable, engaging in price competition by way of lowering lending rates. In addition, such competition may result in lower net interest margin and reduced overall profitability, especially if a low interest rate environment were to continue for a significant period of time. Shinhan Bank’s net interest margin (on a separate basis) increased to 1.86% in 2023 from 1.85% in 2022 primarily due to increases in base interest rate by the Bank of Korea from 1.00% to 1.25% in January 2022, from 1.25% to 1.50% in April 2022, from 1.50% to 1.75% in May 2022, from 1.75% to 2.25% in July 2022, from 2.25% to 2.50% in August 2022, from 2.50% to 3.00% in October 2022 and from 3.00% to 3.25% in November 2022. The Bank of Korea further raised the base interest rate from 3.25% to 3.50% in January 2023, and has maintained the same rate to date. Even if interest rates were to increase, the effect on Shinhan Bank’s results of operations may not be as beneficial as expected, or at all, due to factors such as increased volatility of market interest rates and tighter regulations regarding SOHO loans, including the implementation of additional credit review guidelines for individual businesses. Further, if competing financial institutions seek to expand market share by lowering their lending rates, Shinhan Bank may suffer customer loss, especially among customers who select their lenders principally on the basis of lending rates. In response thereto or for other strategic reasons, Shinhan Bank may subsequently lower its lending rates to stay competitive, which could lead to a further decrease in its net interest margins and outweigh any potential positive impact on the net interest margin from a general rise in market interest rates. Any future decline in Shinhan Bank’s customer base or its net interest margins could have an adverse effect on our results of operations and financial condition.

In the credit card sector, Shinhan Card competes principally with existing “monoline” credit card companies, credit card divisions of commercial banks, consumer finance companies, other financial institutions and, recently, credit card service providers allied with mobile telecommunications service providers in Korea. Competition has been historically intense in this sector and the market has shown signs of saturation as existing and new credit card service providers make significant investments and engage in aggressive marketing campaigns and promotions to acquire new customers and target customers with high credit quality. While competition has subsided somewhat recently due to stricter government regulations, such as curbs on excessive marketing expenses, competition remains intense and credit card issuers may continue to compete with Shinhan Card for customers by offering lower interest rates and fees, higher credit limits, more attractive promotions and incentives and alternative products such as credit card reward points, gift cards and low-interest consumer loan products. As a result, Shinhan Card may lose customers or service opportunities to competing credit card issuers and/or incur higher marketing expenses. Also, over the years, the Government has implemented regulations lowering certain merchant fees chargeable by credit card companies. In 2012, the Government adopted regulations mandating lower merchant fees chargeable to small-and medium-sized enterprises, and beginning January 31, 2016, a further reduction in the merchant fees chargeable to small-and medium-sized enterprises went into effect. The Enforcement Decree of the Specialized Credit Finance Business Act was amended in July 2017 and January 2019 to further expand the range of small-and medium-sized enterprises subject to lower

 

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merchant fees. Pursuant to the Specialized Credit Financial Business Act, the rates of fees chargeable to merchants are subject to review and revision every three years, and beginning January 2022, the fees chargeable to small-and medium-sized enterprises with respect to credit cards were further reduced as a result of this periodic review and revision. Additional amendments to regulations requiring further downward adjustments to merchant fees may come into force in the future. For further details on the Government’s regulations on merchant fees chargeable by credit card companies, see “Risks Relating to Our Credit Card Business — Future changes in market conditions as well as other factors, such as stricter regulation, may lead to reduced revenues and deterioration in the asset quality of credit card receivables.” In March 2023, the Financial Services Commission set up a task force consisting of members of the Financial Services Commission, the Financial Supervisory Service, credit card companies, and consumer groups, to discuss how to improve the merchant commission rate adjustment system in order to address disagreements among the stakeholders involved in the periodic review of the rates of fees charged to merchants.

In addition, since the implementation of the Improper Solicitation and Graft Act in September 2016, revenue growth for corporate cards and service related industries such as dining, floral and entertainment have shown signs of decline, and additional regulations on loans reducing maximum interest rates chargeable from 24% to 20% came into effect in July 2021. These developments have put further downward pressure on the results of operations for credit card companies, including Shinhan Card. Furthermore, the Government’s recent guidelines to bolster consumer protection and protect customers’ personal data in the aftermath of data leaks at certain credit companies (not including Shinhan Card) may result in additional compliance costs for Shinhan Card. Customer attrition, together with any further lowering of fees or reduction in base and market interest rates and/or additional expenses from more extensive marketing and promotional campaigns that Shinhan Card might implement to acquire and retain customers, could reduce its revenues and earnings. Furthermore, the average credit quality of Shinhan Card’s customers may deteriorate if customers with higher credit quality borrow from our competitors rather than Shinhan Card and it may become more difficult for Shinhan Card to attract and maintain quality customers. In general, the growth, market share and profitability of Shinhan Card’s operations may decline or become negative as a result of market saturation in this sector, interest rate competition, pressure to lower fee rates and incur higher marketing expenses, as well as Government regulation and social and economic developments in Korea that are beyond our control, such as changes in consumer confidence levels, spending patterns or public perception of credit card usage and consumer debt. If Shinhan Card fails to maintain or attract new cardholders or increase the card usage by existing customers or experiences deterioration in its asset quality and a rise in delinquency, our business, financial condition and results of operations may be adversely affected. In other financial services sectors, our other subsidiaries also compete in a highly fragmented market. Some of our competitors, particularly major global financial institutions, have greater experience and resources than we do.

Consolidation among our rival institutions and the Government’s privatization efforts may also add competition in the markets in which we and our subsidiaries conduct business. A number of significant mergers and acquisitions in the industry have taken place in Korea recently. In January 2019, Woori Financial Group was established pursuant to a comprehensive stock transfer under the Korean Commercial Code whereby holders of the common stock of Woori Bank and certain of its subsidiaries transferred all of their shares to Woori Financial Group (the new financial holding company) and in return received shares of Woori Financial Group. As a result, Woori Bank and certain of its former wholly-owned subsidiaries became direct and wholly-owned subsidiaries of Woori Financial Group. The Korea Deposit Insurance Corp., which as of April 9, 2021 owned 17.25% of the outstanding common stock of Woori Financial Group, has sold 13.63% of the outstanding common stock of Woori Financial Group in multiple transactions in accordance with its plan that was approved by the Financial Services Commission in June 2019. The Korea Deposit Insurance Corp. sold additional 2.33% of the outstanding common stock of Woori Financial Group in May 2022 and currently owns only 1.29% of the outstanding common stock of Woori Financial Group. In the asset management business sector, Woori Financial Group acquired two asset management companies, Tongyang Asset Management and ABL Global Asset Management (former Allianz Global Investors). In August 2021, KB Financial Group completed the acquisition of Prudential Life Insurance, the former Korean unit of Prudential Financial Inc. Any of these developments may place us at a

 

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competitive disadvantage and outweigh any potential benefit to us in the form of opportunities to acquire new customers who are displeased with the level of services at the newly reorganized entities or to provide credit facilities to corporate customers who wish to maintain relationships with a wide range of banks in order to diversify their sources of funding.

On February 1, 2019, we acquired a 59.15% interest in Orange Life Insurance, the former Korean unit of ING Life Insurance, as part of our efforts to diversify and enhance our non-banking businesses. On January 28, 2020, we acquired the remaining interests in Orange Life Insurance by effecting a comprehensive stock exchange under Articles 360-2 of the Korean Commercial Code whereby holders (other than us) of Orange Life Insurance’s common stock transferred all of their shares to us and in return receive shares of our common stock, and hence Orange Life Insurance became our wholly owned subsidiary as of such date. In May 2021, the Financial Services Commission approved the merger of Shinhan Life Insurance and Orange Life Insurance, with Shinhan Life Insurance being the surviving entity upon completion of the merger. Orange Life Insurance was subsequently merged with and into Shinhan Life Insurance in July 2021. On September 29, 2020, we acquired a 96.8% interest in Neoplux Co., Ltd. (“Neoplux”), a venture capital company formerly under the Doosan Group. On December 30, 2020, we acquired the remaining interest in Neoplux by effecting a small-scale stock exchange under Article 360-10 of the Korean Commercial Code, and hence Neoplux has become our wholly owned subsidiary as of such date. On January 11, 2021, Neoplux changed its legal name to Shinhan Venture Investment. In addition, on January 15, 2021, we acquired the remaining 35% interest in Shinhan BNP Paribas Asset Management Co., Ltd. (“Shinhan BNP Paribas Asset Management”) and changed its legal name to Shinhan Asset Management, and hence Shinhan Asset Management has become our wholly-owned subsidiary as of such date. On June 30, 2022 we acquired 94.54% interest in BNP Paribas Cardif General Insurance, which then changed its name to Shinhan EZ General Insurance, Ltd. Subsequently in November 2022, Shinhan EZ General Insurance, Ltd. conducted a paid-in capital increase and our shares decreased to 85.1%. We expect that such consolidation and other structural changes in the financial industry will continue. Other financial institutions may seek to acquire or merge with other entities, and the financial institutions resulting from such consolidation may, by virtue of their increased size and business scope, provide greater competition for us. Increased competition and continuing consolidation may lead to decreased margins, resulting in a material adverse impact on our future profitability.

Regulatory reforms and the general modernization of business practices in Korea have also led to increased competition among financial institutions in Korea. In December 2017, the Financial Services Commission introduced the “my account at a glance” system, which enables consumers to view their key financial account information online, including information on banks, insurances, mutual finance, loan and card issuances on one page. The “my account at a glance” system became available on mobile channels in February 2016 and expanded its scope of services to include savings banks and securities companies. Since their introduction, the integrated automatic payment transfer management service, integrated account management service and “my account at a glance” system have gained widespread acceptance. As the reform of the financial sector continues, competition may become more intense among existing banks, insurance companies, securities companies and other financial organizations, and may lead to significant changes in the current Korean financial market. Moreover, since January 1, 2020, in calculating loan to deposit ratio, retail loans and corporate loans are weighed differently, with retail loans subject to a multiple of 115% and corporate loans (excluding loans to SOHOs) subject to a multiple of 85%, thereby increasing the impact of retail loans and reducing the impact of corporate loans in calculating such ratio. This may further intensify competition for corporate loans and deposits among commercial banks and, as a result, Shinhan Bank may face difficulties in increasing or retaining its corporate loans and deposits, which in turn may result in an increase in its cost of funding.

Furthermore, as the Korean economy further develops and new business opportunities arise, more competitors may enter the financial services industry. For example, as online service providers and technology companies with large-scale user networks, such as Kakao Corp., NAVER and Samsung Electronics, recently make significant inroads in providing virtual payment services through a system based on a growing convergence of financial services and technology commonly referred to as “fintech,” competition for online customers is

 

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growing not just among commercial banks, but also from online and mobile payment service providers. In 2015, the Government announced its plans to allow Internet-only banks to operate in Korea. KT consortium’s K-Bank, Kakao consortium’s Kakao Bank and Viva Republica consortium’s Toss Bank commenced operations in April 2017, July 2017 and October 2021, respectively. Internet-only banks may have advantages over traditional banks as the former can pass savings in labor and overhead costs to their customers by offering higher interest rates on deposit accounts, lower loan costs and reduced service fees. Accordingly, commercial banks will likely face increasing pressure to upgrade their service platforms to attract and maintain online users, which represents a growing customer base compared to traditional customers who have primarily conducted banking in-person at physical banking branches.

As part of the Government’s financial policies to promote innovative digital finance, 10 commercial banks, including Shinhan Bank, began offering a preliminary open banking service in October 2019. More local banks and fintech companies joined in December 2019, when the open banking service was fully and officially launched. Open banking service allows each fintech company and bank to provide banking services, such as checking balances and making withdrawals and transfers, with regards to customers’ accounts at other banks. Using open banking service, customers can easily access accounts, products and services across multiple banks, instead of being limited to the accounts, products and services available at the particular bank that they deal with. In addition, on January 9, 2020, the Korean National Assembly passed amendments to three major data privacy laws (the Personal Information Protection Act, the Act on the Promotion of Information and Communications Network Utilization and Information Protection and the Act on the Use and Protection of Credit Information). These amendments introduced the MyData service, allowing and requiring (upon the customer’s request and subject to compliance requirements) financial institutions that have been approved by the Financial Service Commission as a MyData service provider access and sharing of customers’ personal information, credit information and transaction data. On January 27, 2021, Shinhan Bank and Shinhan Card each obtained a license from the Financial Services Commission as a MyData service provider. On January 5, 2023, Shinhan Bank launched the MyData business and Shinhan Card is planning to provide advanced wealth management and various financial services. Until October 13, 2021, the Financial Services Commission granted MyData licenses to 58 companies (46 companies receiving main licenses and 12 companies receiving preliminary licenses), 22 of which were fintech firms (19 companies receiving main licenses and three companies receiving preliminary licenses), and competition between traditional financial institutions like us and fintech firms is expected to intensify, particularly with respect to asset management services. On January 5, 2022, the API-based MyData service was fully implemented and 33 companies (including ten fintech firms) are providing services. As of December 31, 2023, the Financial Services Commission had granted licenses to 64 companies to operate as MyData service providers, 24 of which were fintech or IT firms. If more fintech companies receive authorization as MyData service providers, we expect competition for customers among banks and fintech firms to intensify. In addition, the Financial Services Commission also led discussions in July 2022 about the creation of a government-led platform where consumers can compare loan products from various financial institutions and apply for debt consolidation on a single platform. The platform launched in May 2023.

Recently, following the global financial crisis, the Government has subjected Korean financial institutions to stricter regulatory requirements and guidelines in areas of asset quality, capital adequacy, liquidity and residential and other lending practices (including a requirement to maintain a certain ratio of core capital to total risk exposure, which was introduced in January 2018 in order to control excessive leverage), which has had a dampening effect on competition. The Financial Services Commission implemented the capital requirements of Basel III, whose minimum requirements were phased in sequentially from December 1, 2013 through full implementation by January 1, 2015, based on the guidelines set forth in the amended Regulation on the Supervision of the Banking Business and the Detailed Regulation on the Supervision of the Banking Business. In addition, the Financial Services Commission has implemented the Basel III requirements relating to liquidity coverage ratio and capital conservation buffer, each of which have been fully phased in as of January 1, 2019. As of January 1, 2016, the Financial Services Commission implemented Basel III requirements relating to accumulation of additional capital for systemically important banks and bank holding companies and countercyclical capital buffer requirements. Each year, the Financial Services Commission may designate banks

 

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with significant influence (based on size and connectivity with other financial institutions) on the domestic financial system as a domestic systemically important bank and require the accumulation of additional capital in accordance with the highest of: (i) ratio of common equity capital to risk-weighted assets, ranging from 0.0% to 2.0%, depending on the systematic importance evaluation score, (ii) if the bank’s holding company is a domestic systemically important bank holding company, the capital ratio corresponding to the additional capital required for the bank holding company under the Financial Holding Company Supervision Regulations, or (iii) if the bank is also a global systemically important bank, as defined by the Basel Committee on Banking Supervision (the “Basel Committee”), the capital ratio as required by the Basel Committee. According to the instructions of the Financial Services Commission, domestic systemically important banks, including Shinhan Bank, have been required to maintain an additional capital buffer of 0.25% since January 1, 2016, with such buffer increased by 0.25% annually to reach 1.00% as of January 1, 2019. The additional capital buffer was set to 1.00% on January 1, 2019 and has remained unchanged as of the date hereof. The Financial Services Commission may also, upon quarterly review, determine and require banks to accumulate a required level of countercyclical capital buffer within the range of 0% to 2.5% of risk-weighted assets, taking into account factors such as the degree of increase in credit relative to the gross domestic product. Also, the Financial Services Commission has formally implemented a regulation on the limit for large exposures based on the Basel standards for banks and bank holding companies, through the Banking Supervision Regulations and the Financial Holding Company Supervision Regulations, effective as of February 1, 2024. On May 24, 2023, the Financial Services Commission decided to increase the level of cyclical capital buffer of banks and their holding companies to 1.00%. The decision will be put into effect starting from May 1, 2024. In July 2021, Shinhan Financial Group, Hana Financial Group, KB Financial Group, NongHyup Financial Group and Woori Financial Group were designated by the Financial Services Commission as domestic systemically important bank holding companies, and Shinhan Bank, Hana Bank, Kookmin Bank, NongHyup Bank and Woori Bank were designated by the Financial Services Commission as domestic systemically important banks. In addition, in July 2021, the Financial Services Commission identified domestic systemically important bank holding companies and domestic systemically important banks as domestic systemically important financial institutions under the Act on the Structural Improvement of the Financial Industry. Domestic systemically important financial institutions are required to prepare and submit their own recovery plans to the Financial Supervisory Service within three months from the date of notification of designation pursuant to the Act on the Structural Improvement of the Financial Industry. However, there is no assurance that these measures will have the effect of curbing competition or that the Government will not reverse or reduce such measures or introduce other deregulatory measures, which may further intensify competition in the Korean financial services industry. For further details on the capital requirements applicable to us, see “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Capital Adequacy.”

If, despite our efforts to adapt to the changing macroeconomic environment and comply with new regulations, we are unable to compete effectively in the changing business and regulatory environment, our profit margin and market share may erode and our future growth opportunities may become limited, which could adversely affect our business, financial condition and results of operations.

We and our subsidiaries need to maintain our capital ratios above minimum required levels, and the failure to so maintain could result in the suspension of some or all of our operations.

We and our subsidiaries in Korea are required to maintain specified capital adequacy ratios. For example, since January 1, 2015, we and our banking subsidiaries in Korea are required to maintain a minimum common equity Tier I capital adequacy ratio of 4.5%, a Tier I capital adequacy ratio of 6.0% and a total capital (BIS) ratio of 8.0%. These ratios measure the respective regulatory capital as a percentage of risk-weighted assets on a consolidated basis and are determined based on guidelines of the Financial Services Commission. In addition, as further described below, Shinhan Bank is also required to maintain a capital conservation buffer and additional capital as a domestic systemically important bank and may be required to maintain a countercyclical capital buffer. Also, our subsidiaries Shinhan Card, Shinhan Life Insurance and Shinhan Securities are each required to

 

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maintain a consolidated adjusted equity capital ratio of 8.0%, a solvency ratio of 100% and a net capital ratio of 100%, respectively.

While we and our subsidiaries currently maintain capital adequacy ratios in excess of the respective required regulatory minimum levels, we or our subsidiaries may not be able to continue to satisfy the capital adequacy requirements for a number of reasons, including an increase in risky assets and provisioning expenses, substitution costs related to the disposal of problem loans, declines in the value of securities portfolios, adverse changes in foreign currency exchange rates, changes in the capital ratio requirements, the guidelines regarding the computation of capital ratios, or the framework set by the Basel Committee upon which the guidelines of the Financial Services Commission are based, or other adverse developments affecting our asset quality or equity capital.

In December 2010, the Basel Committee issued final rules in respect of (i) a global regulatory framework for more resilient banks and banking systems and (ii) an international framework for liquidity risk measurement, standards and monitoring, which together are commonly referred to as “Basel III.” Under Basel III, Tier I capital is defined to include common equity Tier I and additional Tier I capital. Common equity Tier I capital is a new category of capital primarily consisting of common stock, capital surplus, retained earnings and other comprehensive income (progressively phased into the capital ratio calculation over several years). The new minimum capital requirements, including the minimum common equity Tier I requirement of 4.5% and additional mandatory capital conservation buffer requirement of 2.5%, have been fully implemented as of January 1, 2019. Additional discretionary countercyclical capital buffer requirements are also expected to be phased in, which will range at the discretion of national regulators between 0% and 2.5% of risk-weighted assets. Basel III also introduces a minimum leverage ratio requirement. On December 7, 2017, the Basel Committee finalized several key methodologies for measuring risk-weighted assets. The revisions include a standardized approach for credit risk, a standardized approach for operational risk, revisions to the credit valuation adjustment (CVA) risk framework and constraints on the use of internal models. The Basel Committee had also previously finalized a revised standardized model for counterparty credit risk, revisions to the securitization framework and its fundamental review of the trading book, which updates both modeled and standardized approaches for market risk measurement. The revisions also include an output floor set at 72.5% of total risk-weighted assets based on the revised standardized approaches to limit the extent to which banks can reduce risk-weighted asset levels through the use of internal models. In order to provide additional operational capacity for banks and supervisors to respond to the impact of COVID-19 on the global banking system, the Basel Committee has announced deferral of the implementation date of the final Basel III standards by one year, to January 2023, including the revised standardized approach for credit and operational risk, revised CVA framework, and revised market risk framework. The 72.5% output floor is subject to a six-year phase-in period, beginning at 60% in January 2020 and increasing to 72.5% by January 2028. Upon implementation, banks in jurisdictions that permit reference to external credit ratings will be able to take into account external credit ratings in determining the risk weights for certain exposure classes, and different mortgage risk weights will apply depending on the loan-to-value ratio of the mortgage. In addition, the 2017 reforms remove the option to use internal ratings-based approaches for measurement of equity exposures, thus requiring use of the standardized approach. Banks will also need to reflect internal loss data in evaluating operational risk and comply with the principles for sound management of operational risk.

In order to implement the capital requirements under Basel III in Korea, the Regulation on the Supervision of the Banking Business was amended, effective December 1, 2013. Under the amended Regulation on the Supervision of the Banking Business, effective from January 1, 2015, commercial banks in Korea are required to maintain a minimum common equity Tier I ratio of 4.5%, a minimum Tier I capital ratio of 6.0% and a minimum total capital (BIS) ratio of 8.0%. The Regulation on the Supervision of the Banking Business was further amended on December 26, 2014, to implement the liquidity coverage ratio requirements under Basel III in increments of 5% annually, from 80% as of January 1, 2015 to 100% as of January 1, 2019. In April 2020, in response to the COVID-19 pandemic, the Financial Services Commission temporarily lowered the liquidity coverage ratio requirement from 100% to 85%. The Financial Services Commission subsequently decided to

 

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gradually restore this ratio on a quarterly basis from the third quarter of 2022, to a ratio of 90% in the third quarter of 2022, 92.5% in the fourth quarter of 2022, 95% in the first quarter of 2023, 97.5% in the second quarter of 2023 and 100% from the third quarter of 2023. However, the Financial Services Commission decided to apply the 92.5% ratio until the end of June 2023. Afterwards, at a financial market inspection meeting in October 2023, the Financial Services Commission decided to maintain 95% ratio until June 2024, and in principle, the gradual normalization is expected to resume from July 2024, but the final decision on whether to start normalization will be made based on market conditions in the second quarter of 2024. Capital conservation buffer requirements have also been phased in from January 1, 2016 in increments of 0.625% annually, to the effect that commercial banks in Korea are required to maintain a capital conservation buffer of 2.5% as of January 1, 2019. If a commercial bank fails to maintain such capital conservation buffer requirements, such bank will be subject to certain restrictions relating to its use of income, such as distributing dividends and purchasing treasury stock. As of January 1, 2016, the Financial Services Commission implemented Basel III requirements relating to accumulation of additional capital for systemically important banks and bank holding companies and countercyclical capital buffer requirements. Each year, the Financial Services Commission may designate banks with significant influence (based on size and connectivity with other financial institutions) on the domestic financial system as a domestic systemically important bank and require the accumulation of additional capital in accordance with the highest of: (i) ratio of common equity capital to risk-weighted assets, ranging from 0.0% to 2.0%, depending on the systematic importance evaluation score, (ii) if the bank’s holding company is a domestic systemically important bank holding company, the capital ratio corresponding to the additional capital required for the bank holding company under the Financial Holding Company Supervision Regulations, or (iii) if the bank is also a global systemically important bank, as defined by the Basel Committee, the capital ratio as required by the Basel Committee. Shinhan Financial Group and Shinhan Bank were selected as a domestic systemically important bank holding company and domestic systemically important bank, respectively, from 2016 through 2023. According to the instructions of the Financial Services Commission, domestic systemically important banks, including Shinhan Bank, have been required to maintain an additional capital buffer of 0.25% since January 1, 2016, with such buffer increased by 0.25% annually to reach 1.00% as of January 1, 2019. The additional capital buffer was set to 1.00% on January 1, 2019 and has remained unchanged as of the date hereof. The Financial Services Commission may also, upon quarterly review, determine and require banks to accumulate a required level of countercyclical capital buffer within the range of 0% to 2.5% of risk-weighted assets, taking into account factors such as the degree of increase in credit relative to the gross domestic product. Also, the Financial Services Commission has formally implemented a regulation on the limit for large exposures based on the Basel standards for banks and bank holding companies, through the Banking Supervision Regulations and the Financial Holding Company Supervision Regulations, effective as of February 1, 2024. On May 24, 2023, the Financial Services Commission decided to increase the level of cyclical capital buffer of banks and their holding companies to 1.00%. The decision will be put into effect starting from May 1, 2024.

We and our banking subsidiaries are currently, and have been, in full compliance with Basel III requirements as implemented in Korea since its introduction in December 2013. However, there is no assurance that we will continue to be able to be in compliance with Basel III requirements. New requirements under Basel III may require an increase in the credit risk capital requirements in the future, which may require us or our subsidiaries to either improve asset quality or raise additional capital. In addition, if the capital adequacy ratios of us or our subsidiaries were to fall below the required levels, the Financial Services Commission might impose penalties ranging from a warning to suspension or revocation of our or our subsidiaries’ business licenses. In order to maintain the capital adequacy ratios above the required levels, we or our subsidiaries may be required to raise additional capital through equity financing, but there is no assurance that we or our subsidiaries will be able to do so on commercially favorable terms or at all and, even if successful, any such capital raising may have a dilutive effect on our shareholders with respect to their interest in us or on us with respect to our interest in our subsidiaries.

 

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Liquidity, funding management and credit ratings are critical to our ongoing performance.

Liquidity is essential to our business as a financial intermediary, and we may seek additional funding in the near future to satisfy liquidity needs, meet regulatory requirements, enhance our capital levels or fund the growth of our operations as opportunities arise.

For example, Basel III includes an international framework for liquidity risk measurement, standards and monitoring, as noted above, including a new minimum liquidity standard, known as the liquidity coverage ratio, which is designed to ensure that banks have an adequate stock of unencumbered high quality liquid assets (“HQLA”) that can be easily and speedily converted into cash in the private marketplace to survive a significant stress scenario lasting 30 calendar days. The liquidity coverage ratio is computed as (a) the value of a banking organization’s HQLA, divided by (b) its total expected net cash outflows over the next 30 calendar days under stress scenarios. The minimum liquidity coverage ratio is 100%. In January 2013, the Basel Committee released a revised formulation of the liquidity coverage ratio, one of two quantitative liquidity measures approved in December 2010 as part of Basel III. The Basel Committee extended the timetable for full phase-in of the liquidity coverage ratio to the effect that the minimum liquidity coverage ratio was set at 60% as of January 1, 2015 and thereafter was increased in annual increments of 10% so that the minimum liquidity coverage ratio reached 100% as of January 1, 2019. In December 2014, the Financial Services Commission promulgated regulations to implement the liquidity requirements of Basel III, including raising the minimum liquidity coverage ratio to 80% as of January 1, 2015 and thereafter by annual increments of 5% so that the minimum liquidity coverage ratio for commercial banks in Korea is 100% since January 1, 2019. In April 2020, in response to the COVID-19 pandemic, the Financial Services Commission temporarily lowered the liquidity coverage ratio requirement from 100% to 85%. The Financial Services Commission subsequently decided to gradually restore this ratio on a quarterly basis from the third quarter of 2022, to a ratio of 90% in the third quarter of 2022, 92.5% in the fourth quarter of 2022, 95% in the first quarter of 2023, 97.5% in the second quarter of 2023 and 100% from the third quarter of 2023. However, the Financial Services Commission decided to apply the 92.5% ratio until the end of June 2023. Afterwards, at a financial market inspection meeting in October 2023, the Financial Services Commission decided to maintain 95% ratio until June 2024, and in principle, the gradual normalization is expected to resume from July 2024, but the final decision on whether to start normalization will be made based on market conditions in the second quarter of 2024.

A substantial part of the liquidity and funding requirements for our banking subsidiaries is met through short-term customer deposits, which typically roll over upon maturity. While the volume of our customer deposits has generally been stable over time, customer deposits have from time to time declined substantially due to the popularity of other, higher-yielding investment opportunities, namely stocks and mutual funds, for example, during times of bullish stock markets. During such times, our banking subsidiaries were required to obtain alternative funding at higher costs. There is no assurance that a similar development will not occur in the future. In addition, in recent years, we have faced increasing pricing competition from our competitors with respect to our deposit products. If we do not continue to offer competitive interest rates to our deposit customers, we may lose their business, which has traditionally provided a stable and low-cost source of funding. In addition, even if we are able to match our competitors’ pricing, doing so may result in an increase in our funding costs, which may have an adverse impact on our results of operations.

We and our subsidiaries also raise funds in capital markets and borrow from other financial institutions, the cost of which depends on market rates and the general availability of credit and the terms of which may limit our ability to pay dividends, make acquisitions or subject us to other restrictive covenants. While we and our subsidiaries are not currently facing liquidity difficulties in any material respect, if we or our subsidiaries are unable to obtain the funding we need on terms commercially acceptable to us for an extended period of time for whatever reason, we may not be able to ensure our financial viability, meet regulatory requirements, implement our strategies or compete effectively.

Credit ratings affect the cost and other terms upon which we and our subsidiaries are able to obtain funding. Domestic and international rating agencies regularly evaluate us and our subsidiaries, and their ratings of our and

 

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our subsidiaries’ long-term debt are based on a number of factors, including our financial strength as well as conditions affecting the financial services industry and the Korean economy in general. There can be no assurance that the rating agencies will maintain our current ratings or outlooks. There is no assurance that Shinhan Bank, Shinhan Card, any of our other major subsidiaries or our holding company will not experience a downgrade in their respective credit ratings and outlooks for reasons related to the general Korean economy or reasons specific to such entity. Any downgrades in the credit ratings and outlooks of us and our subsidiaries will likely increase our cost of funding, limit our access to capital markets and other borrowings, or require us to provide additional credit enhancement in financial transactions, any of which could adversely affect our liquidity, net interest margins and profitability, and in turn, our business, financial condition and results of operations.

Our business may be materially and adversely affected by legal claims and regulatory actions against us.

In the ordinary course of our business, we are subject to risk of legal claims and regulatory actions. We are also subject to a variety of other lawsuits, claims, disputes, legal proceedings and government investigations in Korea and other jurisdictions where we are active, including with respect to financial products sold by us or our subsidiaries. These types of claims, disputes, proceedings or investigations may expose us to substantial monetary and/or reputational damages, legal defense costs, injunctive relief, criminal and civil penalties and the potential for regulatory restrictions on our businesses or sanctions against our management and employees. We may also be required to compensate purchasers of financial products sold by us that become subject to dispute or regulatory action, or suffer losses or record provisions for credit loss allowance for expected losses in connection with such financial products. See “Item 8.A. Consolidated Statements and Other Financial Information — Legal Proceedings” and Note 46 of the notes to our consolidated financial statements included in this annual report.

While we plan to rigorously defend our positions in such disputes, lawsuits or other regulatory proceedings against us, the outcome of these matters are highly uncertain and difficult to predict, and they could adversely affect our results of operation and future business. The total amount in dispute or subject to regulatory action may increase during the course of these legal claims and regulatory actions, and other lawsuits may be brought against us based on similar allegations. Accordingly, these legal claims and regulatory actions may have material adverse effect on our business, financial condition, results of operations and reputation.

Changes in interest rates, foreign exchange rates, bond and equity prices, and other market factors have affected and will continue to affect our business, results of operations and financial condition.

The most significant market risks we face are interest rate, foreign exchange and bond and equity price risks. Changes in interest rate levels, yield curves and spreads may affect the interest rate margin realized between lending and borrowing costs. Changes in foreign currency exchange rates, particularly in the Korean Won to U.S. Dollar exchange rates, affect the value of our assets and liabilities denominated in foreign currencies, the reported earnings of our non-Korean subsidiaries and income from foreign exchange dealings, and substantial and rapid fluctuations in exchange rates may cause difficulty in obtaining foreign currency-denominated financing in the international financial markets on commercial terms acceptable to us or at all. The performance of financial markets may affect bond and equity prices and, therefore, cause changes in the value of our investment and trading portfolios. While we have implemented risk management systems and risk thresholds to mitigate and control these and other market risks to which we are exposed, it is difficult to predict with accuracy changes in economic or market conditions and to anticipate the effects that such changes could have on our business, financial condition and results of operations.

Historically, Korea, like many other countries, has experienced interest rate fluctuations, in part due to the Government’s policy to stabilize the economy through active rate-controlling measures. In November 2017, the Bank of Korea raised the base interest rate to 1.50%, marking the first time it has increased the base interest rate since 2011, and further raised such rate to 1.75% in November 2018. The Bank of Korea reduced the base interest rate from 1.75% to 1.50% in July 2019, from 1.50% to 1.25% in October 2019, from 1.25% to 0.75% in March 2020 and from 0.75% to 0.50% in May 2020. The Bank of Korea raised the base interest rate from 0.50%

 

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to 0.75% in August 2021, from 0.75% to 1.00% in November 2021, from 1.00% to 1.25% in January 2022, from 1.25% to 1.50% in April 2022, from 1.50% to 1.75% in May 2022, from 1.75% to 2.25% in July 2022, from 2.25% to 2.50% in August 2022, from 2.50% to 3.00% in October 2022 and from 3.00% to 3.25% in November 2022. The Bank of Korea further raised the base interest rate from 3.25% to 3.50% in January 2023. Interest rate movements, in terms of magnitude and timing as well as their relative impact on our assets and liabilities, have a significant impact on our net interest margin and profitability, particularly with respect to our financial products that are sensitive to such movements. For example, if the interest rates applicable to our loans (which are recorded as assets) increase at a slower pace or by a thinner margin than the interest rates applicable to our deposits (which are recorded as liabilities), our net interest margin will shrink and our profitability will be negatively affected. In addition, the relative size and composition of our variable rate loans and deposits (as compared to our fixed rate loans and deposits) may also impact our net interest margin. Furthermore, the difference in the average repricing frequency of our interest-earning assets (primarily loans) compared to our interest-bearing liabilities (primarily deposits) may also impact our net interest margin. For example, since our deposits tend to have longer terms, on average, than those of our loans, our deposits are on average less sensitive to movements in the base interest rates on which our deposits and loans tend to be pegged, and therefore, a decrease in the base interest rates tends to decrease our net interest margin while an increase in the base interest rates tends to have the opposite effect. While we continually manage our assets and liabilities to minimize our exposure to interest rate volatility, such efforts by us may not mitigate the impact of interest rate volatility in a timely or effective manner, and our net interest margin, and in turn our financial condition and results of operations, could suffer significantly.

The following table sets forth, for the periods and dates indicated, certain information concerning the Noon Buying Rate in Won per US$1.00.

 

Year Ended December 31,

   At End of
Period
     Average(1)      High      Low  
                             
     (Won per US$1.00)  

2019

     1,155.5        1,165.8        1,220.7        1,111.8  

2020

     1,086.1        1,180.6        1,267.3        1,081.9  

2021

     1,188.6        1,144.9        1,198.7        1,081.6  

2022

     1,260.2        1,291.8        1,440.5        1,187.0  

2023

     1,291.0        1,306.8        1,362.9        1,220.3  

October

     1,351.0        1,351.5        1,362.9        1,338.2  

November

     1,290.0        1,308.2        1,356.9        1,289.3  

December

     1,291.0        1,304.4        1,325.3        1,288.5  

2024 (through April 5)

     1,352.6        1,331.1        1,352.6        1,300.5  

January

     1,334.9        1,325.9        1,344.2        1,300.5  

February

     1,336.2        1,331.3        1,337.3        1,321.9  

March

     1,347.1        1,331.7        1,348.6        1,310.8  

April (through April 5)

     1,352.6        1,349.6        1,352.6        1,346.9  

 

Source: Federal Reserve Board

Note:

 

(1)

The average rate for annual and interim periods were calculated by taking the simple average of the Noon Buying Rates on the last day of each month during the relevant period. The average rates for the monthly periods (or portion thereof) were calculated by taking the simple average of the daily Noon Buying Rates during the relevant month (or portion thereof).

We have translated certain amounts in Korean Won, which appear in this annual report, into U.S. Dollars for convenience. This does not mean that the Won amounts referred to could have been, or could be, converted into U.S. Dollars at any particular rate, the rates stated above, or at all. Unless otherwise stated, translations of Won amounts to U.S. Dollars are based on the Noon Buying Rate in effect on December 29, 2023, which was W1,291.0 to US$1.00. On April 5, 2024, the Noon Buying Rate in effect was W1,352.6 to US$1.00.

 

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We cannot assure you when and to what extent the Bank of Korea will in the future adjust the base interest rate, to which the market interest rate correlates. A decision to adjust the base interest rate is subject to many policy considerations as well as market factors, including the general economic cycle, inflationary levels, interest rates in other economies and foreign currency exchange rates, among others. In general, a decrease in interest rates adversely affects our interest income due to the different maturity structure for our assets and liabilities as discussed above. In contrast, if there were to be a significant or sustained increase in interest rates, all else being equal, such movement would lead to a decline in the value of traded debt securities and could also raise our funding costs, while reducing loan demand, especially among retail customers. Rising interest rates may therefore require us to re-balance our assets and liabilities in order to minimize the risk of potential mismatches in our asset liability management and to maintain our profitability. In addition, rising interest rates may adversely affect the Korean economy and the financial condition of our corporate and retail borrowers, including holders of our credit cards, which in turn may lead to deterioration of asset quality for our credit portfolio. Since most of our retail and corporate loans bear interest at rates that adjust periodically based on prevailing market rates, a sustained increase in interest rates will increase the funding costs of our borrowers and may adversely affect their ability to make payments on their outstanding loans. See “Item 5.A. Operating Results — Interest Rates.”

The implementation of IFRS 17 beginning on January 1, 2023 renders certain of our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report, not directly comparable with our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report.

In response to a lack of comparability in the global insurance industry stemming from variations in accounting policies being applied, in May 2017, the International Accounting Standard Board issued IFRS 17 ‘Insurance Contracts’, a new IFRS accounting standard for insurance contracts effective for annual reporting periods beginning on or after January 1, 2023. In April 2021, the Korea Accounting Standard Board adopted IFRS 17 ‘Insurance Contracts’, effective for annual periods beginning on or after January 1, 2023. Under IFRS 17, insurance contract liabilities will be calculated in terms of market value (as the present value of future insurance cash flows with a provision for risk) instead of book value. As the discount rate will reflect current interest rates rather than book yields, we may have a significantly higher debt balance under IFRS 17 due to higher insurance liabilities, thereby resulting in a decrease in our risk-based capital.

Beginning January 1, 2023, IFRS 17 ‘Insurance Contracts’ has replaced in its entirety existing guidance in IFRS 4. Therefore, we have applied IFRS 17 to insurance contracts in preparing our financial statements as of December 31, 2023 and for the year ended December 31, 2023, and in preparing such financial statements we have retrospectively applied IFRS 17 to insurance contracts to restate the comparative financial information as of December 31, 2022 and for the year ended December 31, 2022 included therein, in each case, in accordance with IFRS 17. Unless stated otherwise, our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report are shown based on IFRS 17 whereas our financial information as of December 31, 2021 and for the year ended December 31, 2021 included in this annual report are shown based on IFRS 4 and have not been restated based on IFRS 17. Accordingly, certain of our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report may not be directly comparable against our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report. Investors must therefore exercise caution when making comparisons of any financial figures in the Annual Report on Form 20-F against our financial figures included in this annual report and when evaluating our financial condition, results of operations and results.

For further information regarding the implementation of IFRS 17, see “— Risks Related to Our Other Businesses — Prolonged periods of declining or low interest rates or changes in related accounting standards may reduce or turn negative our investment margin on savings insurance products and result in an increase in the valuation of our liabilities associated with these products.” in this annual report and Note 3 and Note 52 of the notes to the audited consolidated annual financial statements included in this annual report.

 

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Replacement of London Interbank Offered Rate and reforms of other interest rate benchmarks could adversely affect our business, financial condition and results of operations.

Many of our products and services have referred to benchmark interest rates such as the London Interbank Offered Rate (“LIBOR”) in many currencies, including the U.S. Dollar. We have also utilized such benchmark interest rates for our own evaluation of financial instruments and various other internal management purposes. In March 2021, the U.K. Financial Conduct Authority (the “FCA”), which has regulatory authority with respect to LIBOR, announced that all LIBOR settings will either cease to be provided by any administrator or no longer be representative (i) after December 31, 2021 in the case of all Sterling, Euro, Swiss franc and Japanese yen settings and the one-week and two month U.S. dollar settings and (ii) after June 30, 2023 in the case of the remaining U.S. dollar settings. While the ICE Benchmark Administration, the administrator of LIBOR, may publish certain LIBOR settings on the basis of a synthetic methodology for “tough legacy” contracts, there is no guarantee that such rates will be determined and published after the announced deadlines nor confirmed to be representative by the FCA.

In light of the transition away from LIBOR, the Secured Overnight Financing Rate (“SOFR”) has been identified by the Alternative Reference Rates Committee convened by the Board of Governors of the U.S. Federal Reserve System and the Federal Reserve Bank of New York as the preferred alternative benchmark reference rate for LIBOR and differs from LIBOR in many respects, including its basis on actual observed transactions in the U.S. treasury market as opposed to LIBOR’s usage of estimations of borrowing rates. While there are a number of international working groups focused on transition plans and the provision of fallback contract language that seek to minimize market disruption, replacement of LIBOR or any other benchmark with a new benchmark rate, such as SOFR, could adversely impact the value of and return on financial instruments and contracts. Moreover, replacement of LIBOR or other benchmark rates could result in market dislocations and have other adverse consequences for market participants, including the potential for increased costs, and litigation risks, including the potential for disputes with counterparties regarding the interpretation and enforceability of fallback contract language in LIBOR-based financial instruments and contracts. In particular, such transition may, among other things:

 

   

adversely affect the price, liquidity, profitability, and tradability of a wide range of financial instruments, such as loans and derivatives, included in our financial assets and liabilities that reference LIBOR and other interest rate benchmarks;

 

   

require negotiations with our counterparties to modify contracts to replace the reference rate for existing contracts based on or linked to LIBOR and other interest rate benchmarks with an alternative interest rate;

 

   

result in disputes with customers and counterparties concerning the interpretation of affected contracts or economic adjustments to the alternative interest rate adopted in connection with the replacement of LIBOR and other interest rates and the transition to alternative interest rates, or disputes concerning inappropriate trade practices or abuse of a dominant bargaining position in transactions with customers;

 

   

require us to respond to regulatory authorities in connection with the replacement of LIBOR and other interest rates benchmarks and the transition to an alternative interest rate;

 

   

require us to develop risk management and other operational systems and processes (including information technology systems) necessary to effectively deal with the replacement of LIBOR and other interest rates and the transition to an alternative interest rate, which may prove challenging or impossible, or incur significant investment and other costs in connection with such replacement and transition; or

 

   

result in accounting or other issues, such as by causing hedging accounting items to be derecognized.

There can be no assurance that a change in the benchmark interest rate and related valuation methods will not have a material adverse effect on our business, results of operations and financial condition.

We may incur losses associated with our counterparty exposures.

We face the risk that counterparties will be unable to honor contractual obligations to us or our subsidiaries. These parties may default on their obligations to us or our subsidiaries due to bankruptcy, lack of liquidity,

 

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operational failure or other reasons. This risk may arise, for example, from entering into swaps or other derivative contracts under which counterparties have obligations to make payments to us or our subsidiaries or in executing currency or other trades that fail to settle at the required time due to non-delivery by the counterparty or systems failure by clearing agents, exchanges, clearing houses or other financial intermediaries. Any realization of counterparty risk may adversely affect our business, operations and financial condition.

Risks Relating to Our Banking Business

We have significant exposure to small- and medium-sized enterprises, and financial difficulties experienced by such enterprises may result in a deterioration of our asset quality.

Our banking activities are conducted primarily through our wholly-owned subsidiary, Shinhan Bank. One of our core banking businesses has historically been and continues to be lending to small- and medium-sized enterprises (as defined in “Item 4.B. Business Overview — Our Principal Activities — Corporate Banking Services — Small- and Medium-sized Enterprises Banking”). Shinhan Bank’s loans (before allowance for credit losses and deferred loan origination costs and fees) to such enterprises amounted to W121,961 billion as of December 31, 2021, W131,304 billion as of December 31, 2022 and W134,271 billion as of December 31, 2023, representing 31.0%, 31.8% and 32.2%, respectively, of our total loan portfolio as of such dates.

Compared to loans to large corporations, which tend to be better capitalized and better able to weather business downturns, or loans to individuals and households, which tend to be secured with homes and with respect to which the borrowers are therefore less willing to default, loans to small- and medium-sized enterprises have historically had a relatively higher delinquency ratio. Many small- and medium-sized enterprises represent sole proprietorships or small businesses dependent on a relatively limited number of suppliers or customers and tend to be affected to a greater extent than large corporate borrowers by fluctuations in the Korean and global economy. In addition, small- and medium-sized enterprises often maintain less sophisticated financial records than large corporate borrowers. Therefore, it is generally more difficult for banks to judge the level of risk inherent in lending to such enterprises, as compared to large corporations. In addition, many small- and medium-sized enterprises are dependent on business relationships with large corporations in Korea, primarily as suppliers. Any difficulties encountered by those large corporations would likely hurt the liquidity and financial condition of related small- and medium-sized enterprises, including those to which we have exposure, also resulting in an impairment of their ability to repay loans. As large Korean corporations continue to expand into China, Southeast Asia and other countries with lower labor costs and other expenses by relocating their production plants and facilities to such countries, such development may have a material adverse impact on such small- and medium-sized enterprises.

Financial difficulties experienced by small- and medium-sized enterprises as a result of, among other things, recent economic difficulties in Korea and globally and aggressive marketing and intense competition among banks to lend to this segment in recent years, coupled with our efforts to counter asset quality deterioration through conservative lending policy, have led to a fluctuation in the asset quality of our loans to this segment. As of December 31, 2021, 2022 and 2023, Shinhan Bank’s delinquent loans to small- and medium-sized enterprises were W363 billion, W385 billion and W542 billion, respectively, representing delinquency ratios (net of charge-offs and loan sales) of 0.30%, 0.29% and 0.40%, respectively. If the ongoing difficulties in the Korean or global economy were to continue or aggravate, the delinquency ratio for our loans to small- and medium-sized enterprises may rise.

Of particular concern is our exposure to enterprises in the real estate and leasing, and construction industries. As of December 31, 2023, Shinhan Bank had outstanding loans (before allowance for credit losses on loans and deferred loan origination costs and fees) to enterprises in the real estate and leasing, and construction industries (many of which are small-and medium-sized enterprises) of W45,459 billion and W4,377 billion, respectively, representing 13.0% and 1.2%, respectively, of its total loan portfolio as of such date. We also have other exposure to borrowers in these sectors of the Korean economy, including extending guarantees for the benefit of such companies and holding debt and equity securities issued by such companies. In addition, Shinhan

 

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Bank has exposure to borrowers in the shipbuilding and shipping industries, which have yet to stage a meaningful turnaround.

The enterprises in the real estate development and construction industries in Korea, which are heavily concentrated in the housing market, have recently struggled to achieve growth due to rising inflation rate in recent years as well has relatively high interest rate environment. Ongoing economic sluggishness in Korea and globally and demographic changes in the Korean population, in particular a continuing trend of low birth rate and aging population, may further cause difficulties to the housing market thereby adversely affecting such enterprises. We also have limited exposure to real estate project financing, particularly by construction companies that have built residential units in provinces outside the metropolitan Seoul area, which have recently been experiencing increasing level of delinquencies primarily due to low rate of pre-sales, the proceeds from which the construction companies primarily rely on as a key source for liquidity and cash flow.

Any of the foregoing developments may result in deterioration in the asset quality of our banking subsidiaries. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Credit Exposures to Companies in Workout and Recovery Proceedings.” We have been taking active steps to curtail delinquency among our small- and medium-sized enterprise customers, including by way of strengthening loan application review processes and closely monitoring borrowers in troubled sectors. Despite such efforts, there is no assurance that the delinquency ratio for our loans to small- and medium-sized enterprises will not rise in the future, especially if the Korean economy were to face renewed difficulties and, as a result, the liquidity and cash flow of these borrowers deteriorate. A significant rise in the delinquency ratios among these borrowers would lead to increased charge-offs and higher provisioning and reduced interest and fee income, which would have a material adverse effect on our business, financial condition and results of operations.

A decline in the value of the collateral securing our loans or our inability to fully realize the collateral value may adversely affect our credit portfolio.

Most of our mortgage and home equity loans are secured by borrowers’ homes, other real estate, other securities and guarantees (which are principally provided by the Government and other financial institutions), and a substantial portion of our corporate loans are also secured, including by real estate. As of December 31, 2023, the secured portion were collateralized or guaranteed of Shinhan Bank’s loans amounted to W223,568 billion, representing 63.7% of its total loans. No assurance can be given that the collateral value will not materially decline in the future. Shinhan Bank’s general policy for mortgage and home equity loans is to lend up to 40% to 85% of the appraised value of the collateral, but subject to the maximum loan-to-value ratio, debt-to-income ratio and debt service ratio requirements for mortgage loans implemented by the Government, and to periodically re-appraise such collateral. In order to mitigate our loss in the event of a decrease in the value of collateral, we have made effort to increase the proportion of installment principal repayment-based loans and manage the loan-to-value ratio of loans. As of December 31, 2023, installment principal repayment-based housing loans accounted for 57.5% of the housing loans extended by Shinhan Bank, and the loan-to-value ratio of mortgage and home equity loans of Shinhan Bank was 46.2%. Despite these efforts however, if the real estate market in Korea experiences a downturn, the value of the collateral may fall below the outstanding principal balance of the underlying mortgage loans. Borrowers of such under-collateralized mortgages or loans may be forced to pay back all or a portion of such mortgage loans or, if unable to meet the collateral requirement through such repayment, sell the underlying collateral, which sales may lead to a further decline in the price of real estate in general and set off a chain reaction for other borrowers due to the further decline in the value of collateral. Declines in real estate prices reduce the value of the collateral securing our mortgage and home equity loans, and such reduction in the value of collateral may result in our inability to cover the uncollectible portion of our secured loans. A decline in the value of the real estate or other collateral securing our loans, or our inability to obtain additional collateral in the event of such decline, may result in the deterioration of our asset quality and require us to make additional loan loss provisions. In Korea, foreclosure on collateral generally requires a written petition to a Korean court. Foreclosure procedures in Korea generally take 7 to 12 months from initiation to collection depending on the nature of the collateral, and foreclosure applications may be subject to delays and

 

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administrative requirements, which may result in a decrease in the recovery value of such collateral. No assurance can be given that we will be able to realize the full value of collateral as a result of, among others, delays in foreclosure proceedings, defects in the perfection of collateral and general declines in collateral value. Our failure to recover the expected value of collateral could expose us to significant losses.

Guarantees received in connection with our real estate financing may not provide sufficient coverage.

Primarily through Shinhan Bank, we, alone or together with other financial institutions, provide financing to real estate development projects, which are concentrated largely in the construction of residential complexes. Developers in Korea commonly use project financing to acquire land and pay for related project development costs. As a market practice, lenders in project financing, including Shinhan Bank, generally receive from general contractors a performance guarantee for the completion of projects by the developers as well as a payment guarantee for the loans raised by a special purpose financing vehicle established by the developers in order to procure the construction orders, as the developers tend to be small and highly leveraged. Shinhan Bank has actively managed and reduced its real estate project financing-related exposure, particularly during sustained downturns in the Korean real estate market. As of December 31, 2023, the total outstanding amount of Shinhan Bank’s real estate project financing-related exposure was W6.6 trillion. However, if defaults were to significantly increase under our existing loans to real estate development projects and the general contractors fail to pay the guaranteed amount necessary to cover the amount of our financings, this may have an adverse effect on our business, financial condition and results of operations.

A limited portion of our credit exposure is concentrated in a relatively small number of large corporate borrowers, and future financial difficulties experienced by them may have an adverse impact on us.

Of Shinhan Bank’s 10 largest corporate exposures as of December 31, 2023, three were companies for which Shinhan Bank was a main creditor bank. All of the 10 companies are or were members of the main debtor groups as identified by the Governor of the Financial Supervisory Service, which are largely comprised of the largest Korean commercial conglomerates known as “chaebols.” As of such date, the total amount of Shinhan Bank’s exposures to the 10 companies was W30,521 billion, or 8.8%, of its total exposures. As of that date, Shinhan Bank’s single largest outstanding exposure to a main debtor group amounted to W5,784 billion, or 1.7%, of its total exposures. Largely due to the continued stagnation in the shipbuilding industry, current and former member companies of the STX Group, one of the leading conglomerates in Korea, entered into voluntary arrangements in 2013 with their creditors (including Shinhan Bank) to improve their credit situation, and STX Offshore & Shipbuilding and STX Heavy Industries, two of the STX Group’s member companies, recently filed for court receivership in May 2016 and July 2016, respectively. Due to stagnation in the construction industry, Keangnam Enterprises Co., Ltd., a large construction company in Korea, also entered into workout proceedings in 2013 and subsequently filed for recovery proceedings in March 2015. Dongbu Steel Co., Ltd. and Sambu Construction Co., Ltd. also experienced significant hardship and entered into workout or recovery proceedings in 2015. Additionally, in October 2015, creditors of Daewoo Shipbuilding & Marine Engineering Co., Ltd., led by Korea Development Bank, announced a restructuring plan that included cash injection and additional loans totaling W4.2 trillion and extensive streamlining measures, and in November 2016, Korea Development Bank agreed to swap W1.8 trillion of debt to equity and the Export-Import Bank of Korea agreed to issue W1 trillion of perpetual bonds. Amidst continued deterioration of Daewoo Shipbuilding & Marine Engineering Co., Ltd.’s financial conditions, in March 2017, Korea Development Bank and the Export-Import Bank of Korea further agreed to provide an additional W2.9 trillion in loans and swap W1.6 trillion of debt to equity, provided that other creditors and bondholders agree to certain debt-to-equity swaps and extension of maturities. In January 2016, Hanjin Heavy Industries & Construction Co., Ltd. entered into voluntary restructuring agreements with its creditors due to liquidity shortage in the wake of prolonged industry slowdown. Partly as a result of its active past efforts to reduce exposure to the shipbuilding and construction sectors, Shinhan Bank currently has limited exposure to the aforementioned troubled companies. However, if the credit quality of Shinhan Bank’s exposure to large corporations, including those in the main debtor groups, declines, Shinhan Bank may be required to record additional loan loss provisions in respect of loans and impairment losses in respect of securities, which

 

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would adversely affect its financial condition, results of operations and capital adequacy. No assurance can be given that the allowances it has established against these exposures will be sufficient to cover all future losses arising from such exposures, especially in the case of a prolonged or renewed economic downturn.

A limited number of the main debtor groups to which Shinhan Bank has credit exposure are subject to restructuring programs or are otherwise making significant efforts to improve their financial conditions, such as by obtaining intragroup loans and entering into agreements to further improve their capital structures. No assurance can be given that there will not be future restructuring with Shinhan Bank’s major corporate customers or that such restructuring will not result in significant losses to Shinhan Bank with less than full recovery. In addition, if the Government decides to pursue an aggressive restructuring policy with respect to distressed companies, Korean commercial banks, including Shinhan Bank, may face a temporary rise in delinquencies and intensified pressure for additional provisioning. Furthermore, bankruptcies or financial difficulties of large corporations, including chaebol groups, may have an adverse ripple effect of triggering delinquencies and impairment of Shinhan Bank’s loans to small- and medium-sized enterprises that supply parts or labor to such corporations. If Shinhan Bank experiences future losses from its exposure to large corporations, including chaebol groups, it may have a material adverse effect on Shinhan Bank’s business, financial condition and results of operations. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Loans — Loan Portfolio — Exposure to Main Debtor Groups.”

The asset quality of our retail loan portfolio may deteriorate.

In recent years, consumer debt, including lending to households and small unincorporated businesses, has continued to increase in Korea. Shinhan Bank’s portfolio of retail loans is comprised of two principal product types, namely secured retail loans (which are primarily comprised of mortgage and home equity loans secured by real estate) and general purpose loans (which are unsecured loans and tend to carry a higher credit risk). As of December 31, 2023, Shinhan Bank’s retail loan portfolio (before allowance for credit losses and deferred loan origination costs and fees and excluding credit card loans) was W141,542 billion, representing 40.3% of its total loans outstanding. As of December 31, 2021, 2022 and 2023, Shinhan Bank’s non-performing retail loans (excluding credit card loans) were W261 billion, W289 billion and W377 billion, respectively, representing non-performing loan ratios (net of charge-offs and loan sales) of 0.18% and 0.20% and 0.27%, respectively.

Our large exposure to consumer debt means that we are exposed to changes in economic conditions affecting Korean consumers. For example, a rise in unemployment, an increase in interest rates or a decline in housing prices in Korea could adversely affect the ability of consumers to make payments and increase the likelihood of potential defaults. Economic difficulties in Korea that hurt consumers could result in increasing delinquencies and a decline in the asset quality of our household loan portfolio, which may in turn require us to record higher provisions for credit loss and charge-offs and may materially and adversely affect our financial condition and results of operations.

Any deterioration in the asset quality of our guarantees and acceptances will likely have a material adverse effect on our financial condition and results of operations.

In the normal course of banking activities, we make various commitments and incur certain contingent liabilities in the form of guarantees and acceptances. Financial guarantees, which are contracts that require us to make specified payments to reimburse the beneficiary of the guarantee for a loss such beneficiary incurs because the debtor in respect of which the guarantee is given fails to make payments when due in accordance with the terms of the relevant debt instrument, are recognized initially at fair value, and such initial fair value is amortized over the life of the financial guarantee. Other guarantees are recorded as off-balance sheet items in the notes to our financial statements and those guarantees that we have confirmed to make payments are recorded on the statements of financial position. As of December 31, 2023, Shinhan Bank had aggregate guarantees and acceptances of W18,303 billion, for which it provided allowances for losses of W62.2 billion. If there is significant deterioration in the quality of assets underlying our guarantees and acceptances, our allowances may be insufficient to cover actual losses resulting in respect of these liabilities.

 

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Risks Relating to Our Credit Card Business

Future changes in market conditions as well as other factors, such as stricter regulation, may lead to reduced revenues and deterioration in the asset quality of credit card receivables.

As of December 31, 2021, 2022 and 2023, Shinhan Card’s interest-earning credit card assets amounted to W34,437 billion, W39,034 billion and W40,457 billion, respectively. Our large exposure to credit card and other consumer debt means that we are exposed to changes in economic conditions affecting Korean consumers in general. For example, a rise in unemployment, an increase in interest rates, a downturn in the real estate market, or a general contraction or other difficulties affecting the Korean economy may lead Korean consumers to reduce spending (a substantial portion of which is conducted through credit card transactions), which in turn leads to reduced earnings for our credit card business, as well as to higher default rates on credit card loans, deterioration in the quality of our credit card assets and increased difficulties in recovering written-off assets from which a significant portion of Shinhan Card’s revenues is derived. Any of these developments could have a material adverse effect on our business, financial condition and results of operations.

Increasing consumer and corporate spending and borrowing on our card products and growth in card lending balances depend in part on Shinhan Card’s ability to develop and issue new or enhanced card and prepaid products and increase revenue from such products and services, as well as the level of discretionary income among our cardholders, which is largely affected by macroeconomic factors beyond our control. In addition, credit card companies in Korea, including Shinhan Card, may not be able to enjoy any rapid growth in revenue over the long term due to the maturing nature of the credit card industry, in part due to oversaturation of credit card service providers. Shinhan Card’s future earnings and profitability also depend on its ability to attract new cardholders, reduce cardholder attrition, increase merchant coverage and capture a greater share of customers’ total credit card spending in Korea and overseas. Shinhan Card may not be able to manage and expand cardholder benefits in a cost-effective manner or contain the growth of marketing, promotion and reward expenses to a commercially reasonable level. If Shinhan Card is not successful in increasing customer spending, maintaining or expanding its market position and asset growth, or containing costs or cardholder benefits, its financial condition, results of operations and cash flow could be negatively affected.

Non-financial companies, such as e-commerce and retail business, as well as fintech companies have become major competitors in various business areas. Fast-growing online service providers and tech companies joined the financial payment service market, changing the landscape of the payment service industry. Convenient payment service providers such as Kakao Pay, Naver Pay, and Coupang Pay are competing against the payment services of Shinhan Card. As a response to such market changes, Shinhan Card developed the “Shinhan pLay”, which is a platform for mobile application-credit card payment model that can be used for both online and offline payments. Shinhan Card pioneered “touch payment” using magnetic secure transmission technology and commercialized biometric “Face Pay,” which allows for payment without the need for card plates or digital devices. Competition is expected to intensify as MyData services are launched and the sharing of customer personal information, credit information, and transaction data across a variety of digital platforms is expanded.

In addition, Government policies and regulations aimed at protecting small-and medium-sized enterprises, such as the reduction of fees chargeable to small-and medium-sized merchants, may have a material adverse effect on our revenues from Shinhan Card. In January 2012, the Government expanded the definition of a small-and medium-sized merchant to include those with annual sales of up to W200 million and, effective September 2012, lowered fees chargeable to such merchants from 1.8% to 1.5% with respect to credit cards. In January 2015, the Government further expanded the definition of a small-and medium-sized merchant to include those with annual sales of more than W200 million and up to W300 million, and imposed a cap on fees chargeable to such merchants at 2.0% with respect to credit cards. In November 2015, the Government announced a further reduction in the merchant fees chargeable to small-and medium-sized enterprises with respect to credit cards, effective January 31, 2016, from 2.0% to 1.3% for merchants with annual sales of more than W200 million and up to W300 million, and from 1.5% to 0.8% for merchants with annual sales of up to W200 million. In July 2017, the Enforcement Decree of the Specialized Credit Finance Business Act was amended to expand the range

 

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of small-and medium-sized enterprises subject to lower merchant fees. Upon the amendment, merchants with annual sales of more than W300 million and up to W500 million are subject to merchant fees chargeable with respect to credit cards of 1.3%, and merchants with annual sales of up to W300 million are subject to merchant fees chargeable with respect to credit cards of 0.8%. In January 2019, the government further expanded the definition of a small-and medium-sized merchant to include those with annual sales of more than W500 million and up to W3 billion. Upon the amendment, merchants with annual sales of less than W500 million are subject to merchant fees chargeable with respect to credit cards of 0.8%, merchants with annual sales of more than W500 million and up to W1 billion are subject to merchant fees chargeable with respect to credit cards of 1.4%, and merchants with annual sales of more than W1 billion and up to W3 billion are subject to merchant fees chargeable with respect to credit cards of 1.6%. Effective January 2022, the fees chargeable to small-and medium-sized enterprises with respect to credit cards were further reduced. Upon the amendment, merchants with annual sales of less than W300 million are subject to merchant fees chargeable with respect to credit cards of 0.5%, merchants with annual sales of more than W300 million and up to W500 million are subject to merchant fees chargeable with respect to credit cards of 1.1%, merchants with annual sales of more than W500 million and up to W1 billion are subject to merchant fees chargeable with respect to credit cards of 1.25%, and merchants with annual sales of more than W1 billion and up to W3 billion are subject to merchant fees chargeable with respect to credit cards of 1.5%. Pursuant to the Specialized Credit Financial Business Act, the rates of fees chargeable to merchants are subject to review and revision every three years, starting from 2012, and the rates of fees chargeable may be further adjusted due to changes in relevant regulations or Government policy. A task force comprised of representatives from the credit card industry, consumers, merchants and the Financial Services Commission is expected to convene during 2022 to discuss improvements to the current system of adjustments to merchant commission rates. Additionally, during 2018, the Seoul metropolitan and other regional governments have launched “Zero Pay”, a government sponsored QR code-based mobile payment platform charging little to no transaction fees (up to 0.5% depending on volume of sales) and aimed at reducing transaction fees small businesses pay to credit card companies. The Financial Services Commission also announced its plans to establish an open banking system that would provide fintech firms access to banks’ payment systems at lower costs. Additional amendments to regulations requiring further downward adjustments to merchant fees or Government policies aimed at reducing transaction fees paid to credit card companies may be implemented in the future, placing further downward pressure on the results of operations for credit card companies, including Shinhan Card.

In 2013, the Government also implemented measures regulating marketing costs in order to control excessive marketing campaigns and curtail undue marketing expenses, which had the effect of impeding revenue growth for credit card companies but also reduced or slowed the growth in their marketing expenses. Effective December 2013, the Government also introduced guidelines to curb the interest rates that credit card companies, including Shinhan Card, may charge on card loans and cash advances. Furthermore, the Government also provides tax incentives, among others, for the use of check cards (where the amounts paid with check cards are instantly debited from the customer’s bank accounts) to encourage the use of check cards in lieu of credit cards in an attempt to preempt a potential rise in delinquency among credit card users, and if check cards are widely used in lieu of credit cards, this would reduce interest income from credit cards, which generally have a longer repayment period than that of check cards, and may have an adverse impact on Shinhan Card’s revenues and results of operations. On November 26, 2018, the Financial Services Commission introduced additional guidelines aimed at curtailing excessive marketing expenses for credit card companies, for example by limiting the benefits credit card companies may offer to large corporate credit card clients or merchants as well as requiring a reasonable level of annual service fees for credit card holders. Although these and similar Government initiatives and measures may result in a reduction in marketing expenses, which in turn may help reduce the overall expenses of our credit card business, there is no assurance that Government measures will achieve their intended results, and such measures may result in a decline in the volume of credit card transactions or otherwise adversely affect our business, financial condition and results of operations.

 

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Risks Relating to Our Other Businesses

We may experience significant losses from our investments and, to a lesser extent, trading activities due to market fluctuations.

We enter into and maintain large investment positions in fixed income products, primarily through our treasury and investment operations. These activities are described in “Item 4.B. Business Overview — Our Principal Activities — Other Banking Services.” We also maintain smaller trading positions, including equity and equity-linked securities and derivative financial instruments as part of our operations. Taking these positions entails making assessments about financial market conditions and trends. The revenues and profits we derive from many of these positions and related transactions are dependent on market prices, which are beyond our control. When we own assets such as debt or equity securities, a decline in market prices, for example, as a result of fluctuating market interest rates or stock market indices, can expose us to trading and valuation losses. If market prices move in a way that we have not anticipated, we may experience losses. In addition, when markets are volatile and subject to rapid changes in price directions, actual market prices may be contrary to our assessments and lead to lower than anticipated revenues or profits, or even result in losses, with respect to the related transactions and positions.

We may generate losses from our brokerage and other commission- and fee-based business.

We, through our investment and other subsidiaries, currently provide, and seek to expand the offerings of, brokerage and other commission- and fee-based services. Downturns in stock markets typically lead to a decline in the volume of transactions that we execute for our customers and, therefore, a decline in our non-interest revenues. In addition, because the fees that we charge for managing our clients’ portfolios are often based on the size of the assets under management, a downturn in the stock market, which has the effect of reducing the value of our clients’ portfolios or increasing the amount of withdrawals, also generally reduces the fees we receive from our securities brokerage, trust account management and other asset management services. Even in the absence of a market downturn, below-market performance by our securities, trust account or asset management subsidiaries may result in increased withdrawals and reduced cash inflows, which would reduce the revenue we receive from these businesses. In addition, protracted declines in asset prices can reduce liquidity for assets held by us and lead to material losses if we cannot close out or otherwise dispose of deteriorating positions in a timely way or at commercially reasonable prices. In July 2019, we made a capital contribution of W660 billion by subscribing for new shares of common stock of Shinhan Securities, enabling Shinhan Securities to satisfy the W4 trillion capitalization requirement required to apply to the Financial Services Commission for designation as a mega-investment bank (“mega-IB”). Upon designation as a mega-IB, Shinhan Securities will be able to issue debt securities up to 200% of its capitalization amount and would be able to utilize such proceeds for corporate lending and other businesses. This capital contribution was made in line with our strategic initiative to strengthen our non-banking businesses and capital market activities. However, we cannot assure you that this capital contribution, any designation of Shinhan Securities as a mega-IB or any resulting developments will not have a negative effect on our business, financial condition and results of operations that outweigh any potential benefits, and we may not be successful in furthering our strategic initiative.

Prolonged periods of declining or low interest rates or changes in related accounting standards may reduce or turn negative our investment margin on savings insurance products and result in an increase in the valuation of our liabilities associated with these products.

We, principally through Shinhan Life Insurance, offer fixed rate insurance policies such as savings insurance products that include guaranteed benefits. These products expose us to the risk that changes in interest rates will reduce our investment margin, which is the difference between the amounts that we are required to pay under the contracts and the rate of return we earn on investments intended to support obligations under such contracts. During periods of declining or low interest rates, we may have to invest insurance cash flows and reinvest the cash flows we received as interest or return of principal on our investments in lower yielding instruments. In addition, during periods of declining or low interest rates, fixed rate policies may become

 

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relatively more attractive investments to consumers. This could result in an increase in payments we are required to pay on such products and higher percentage of such products remaining in-force from year to year, during a period when our new investments carry lower returns. During periods of sustained lower interest rates, our reserves for policy liabilities may not be sufficient to meet future policy obligations and may need to be strengthened.

Significantly lower or negative investment margins may cause us to accelerate amortization, thereby reducing net income in the affected reporting period and potentially negatively affecting our credit instrument covenants or rating agency assessment of our financial condition. In addition, under IFRS 17, which became effective beginning 2023, insurance contract liabilities will be calculated in terms of market value (as the present value of future insurance cash flows with a provision for risk) instead of book value. As the discount rate will reflect current interest rates rather than book yields, we may have a significantly higher debt balance under IFRS 17 due to higher insurance liabilities, thereby resulting in a decrease in our risk-based capital. For further information regarding the implementation of IFRS 17, see “— Risks Related to Our Overall Business — The implementation of IFRS 17 beginning on January 1, 2023 renders certain of our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report, not directly comparable with our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report.” in this annual report and Note 3 and Note 52 of the notes to the audited consolidated annual financial statements included in this annual report.

We may fail to realize the anticipated benefits of and encounter significant risks in connection with mergers and acquisitions.

We continue to seek and evaluate opportunities for diversification and growth of our business, including through strategic acquisitions, and have experienced substantial growth through several mergers and acquisitions. On February 1, 2019, we acquired a 59.15% interest in Orange Life Insurance, the former Korean unit of ING Life Insurance, as part of our efforts to diversify and enhance our non-banking businesses. On January 28, 2020, we acquired the remaining interests in Orange Life Insurance by effecting a comprehensive stock exchange under Articles 360-2 of the Korean Commercial Code whereby holders (other than us) of Orange Life Insurance’s common stock transferred all of their shares to us and in return receive shares of our common stock, and hence Orange Life Insurance became our wholly owned subsidiary as of such date. Orange Life Insurance was subsequently merged with and into Shinhan Life Insurance in July 2021. On October 31, 2018, we agreed to acquire Asia Trust Co., Ltd. in order to expand our real estate business capacity and have also acquired certain small-sized overseas financial service companies and asset management companies. On September 29, 2020, we acquired a 96.8% interest in Neoplux, a venture capital company formerly under the Doosan Group. On December 30, 2020, we acquired the remaining interest in Neoplux by effecting a small-scale stock exchange under Article 360-10 of the Korean Commercial Code, and hence Neoplux has become our wholly owned subsidiary as of such date. On January 11, 2021, Neoplux changed its legal name to Shinhan Venture Investment. In addition, on January 15, 2021, we acquired the remaining 35% interest in Shinhan BNP Paribas Asset Management and changed its legal name to Shinhan Asset Management, and hence Shinhan Asset Management has become our wholly-owned subsidiary as of such date. On June 30, 2022 we acquired 94.54% interest in BNP Paribas Cardif General Insurance, which then changed its name to Shinhan EZ General Insurance, Ltd. Subsequently in November 2022, Shinhan EZ General Insurance, Ltd. conducted a paid-in capital increase and our shares decreased to 85.1%. We expect to integrate these and any future acquisitions with our existing businesses and generate synergies and expand our business capabilities. However, we may encounter significant risks, including difficulty in successfully integrating acquired businesses, increased expenses such as working capital requirements or capital expenditures, regulatory risks and financial risks such as potential liabilities of the businesses we acquire. In addition, evaluating potential acquisitions may require us to incur significant expenses or divert management’s attention away from other business issues. As such, no assurance can be given that any completed or contemplated acquisitions will not have a negative effect on our business, financial condition and results of operations that outweigh any potential benefits.

 

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Other Risks Relating to Us as the Holding Company

Our ability to continue to pay dividends and service debt will depend on the level of profits and cash flows of our subsidiaries.

We are a financial holding company with minimal operating assets other than the shares of our subsidiaries. Our primary source of funding and cash flow is dividends from, or disposition of our interests in, our subsidiaries or our cash resources, most of which are currently the result of borrowings. Since our principal assets are the outstanding capital stock of our subsidiaries, our ability to pay dividends on our common and preferred shares and service debt will mainly depend on the dividend payments from our subsidiaries.

Companies in Korea are subject to certain legal and regulatory restrictions with respect to payment of dividends. For example, under the Korean Commercial Code, dividends may only be paid out of distributable income, which is calculated by subtracting the aggregate amount of a company’s paid-in capital and certain mandatory legal reserves from its net assets, in each case as of the end of the prior fiscal year. In addition, financial companies in Korea, including banks, credit card companies, securities companies and life insurers, such as our subsidiaries, must meet minimum capital requirements and capital adequacy ratios applicable to their respective industries before dividends can be paid. For example, under the Banking Act of 1950, as amended (the “Banking Act”), a bank is required to credit at least 10% of its net profit to a legal reserve each time it pays dividends on distributable income until such time when this reserve equals the amount of its total paid-in capital, and under the Banking Act, the Specialized Credit Financial Business Act and the regulations promulgated by the Financial Services Commission, if a bank or a credit card company fails to meet its required capital adequacy ratio or is otherwise subject to the management improvement measures imposed by the Financial Services Commission, then the Financial Services Commission may restrict the declaration and payment of dividend by such a bank or credit card company. In addition, if our or our subsidiaries’ capital adequacy ratios fall below the required levels, our ability to pay dividends may be restricted by the Financial Services Commission.

Damage to our reputation could harm our business.

We are one of the largest and most influential financial institutions in Korea by virtue of our financial track records, market share and the size of our operations and customer base. Our reputation is critical to maintaining our relationships with clients, investors, regulators and the general public. Our reputation can be damaged in numerous ways, including, among others, employee misconduct (including embezzlement), cyber or other security breaches, litigation, compliance failures, corporate governance issues, failure to properly address potential conflicts of interest, the activities of customers and counterparties over which we have limited or no control, prolonged or exacting scrutiny from regulatory authorities and customers regarding our trade practices, or uncertainty about our financial soundness and our reliability. If we are unable to prevent or properly address these concerns, we could lose our existing or prospective customers and investors, which could adversely affect our business, financial condition and results of operations. For details of the claims, disputes, legal proceedings and government investigations we are subject to, see “Item 8.A. Consolidated Statements and Other Financial Information — Legal Proceedings.”

Our risk management policies and procedures may not be fully effective at all times.

In the course of our operations, we must manage a number of risks, such as credit risks, market risks and operational risks. We seek to monitor and manage our risk exposures through a comprehensive risk management platform, encompassing centralized risk management organization and credit evaluation systems, reporting and monitoring systems, early warning systems and other risk management infrastructure, using a variety of risk management strategies and techniques. See “Item 4.B. Business Overview — Risk Management.” Although we devote significant resources to developing and improving our risk management policies and procedures and expect to continue to do so in the future, our risk management practices may not be fully effective at all times in eliminating or mitigating risk exposures in all market environments or against all types of risk, including risks that are unidentified or unanticipated. For example, in the past, a limited number of our and our subsidiaries’ personnel engaged in embezzlement of substantial amounts for an extended period of time before such activities were detected by our risk management systems. In response to these incidents, we have strengthened our internal control procedures by, among others, implementing a real-time monitoring system, but there is no assurance that

 

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such measures will be sufficient to prevent similar employee misconducts in the future. Management of credit, market and operational risk requires, among others, policies and procedures to record properly and verify a large number of transactions and events, and we cannot assure you that these policies and procedures will prove to be fully effective at all times against all the risks we face.

Labor unrest may adversely affect our operations.

Any significant labor unrest in the Korean financial industry or other sectors of the Korean economy could adversely affect our operations, as well as the operations of many of the Bank’s customers and their ability to repay their loans, and could affect the financial conditions of Korean companies in general. Such developments would likely have an adverse effect on our business, financial condition, results of operations and capital adequacy. See “Item 6.D. Employees.”

On February 28, 2018, the National Assembly passed a bill to amend the Labor Standards Act, pursuant to which the maximum working hours of employees will be reduced from 68 hours per week to 52 hours per week. This new maximum working hours restriction under the amended Labor Standards Act applied to workplaces with 300 or more workers since July 1, 2018, workplaces with 50 or more workers since January 1, 2020, and workplaces with five or more workers from July 1, 2021. There can be no assurance that any further changes to Labor Standards Act will not have a material adverse effect on our results of operations and financial condition.

We may experience disruptions, delays and other difficulties relating to our information technology systems.

We rely on our information technology systems to seamlessly provide our wide-ranging financial services as well as for our daily operations, including billing, online and offline financial transactions settlement and record keeping. We continually upgrade, and make substantial expenditures to upgrade, our group-wide information technology system, including in relation to customer data-sharing and other customer relations management systems, particularly in light of the heightened cyber security risks from advances in technology. Despite our best efforts, however, we may experience disruptions, delays, cyber or other security breaches or other difficulties relating to our information technology systems, and may not timely upgrade our systems as currently planned. Any of these developments may have an adverse effect on our business, particularly if our customers perceive us to not be providing the best-in-class cyber security systems and failing to timely and fully rectify any glitches in our information technology systems.

Our activities are subject to cyber security risk.

Our activities have been, and will continue to be, subject to an increasing risk of cyber-attacks, the nature of which is continually evolving. Cyber security risks include unauthorized access, through system-wide “hacking” or other means, to privileged and sensitive customer information, including passwords and account information, and illegal use thereof. Cyber security risk is generally on the rise as a growing number of our customers increasingly rely on our Internet- and mobile phone-based banking services for various types of financial transactions. While we vigilantly protect customer data through encryption and other security programs and have made substantial investments to build and upgrade our systems and defenses to address the growing threats from cyber-attacks, there is no assurance that such data will not be subject to future security breaches. In addition, there can be no assurance that we will not experience a leakage of customer information or other security breaches as a result of illegal activities by our employees, outside consultants or hackers, or otherwise.

In order to minimize the risk of security breaches related to customer and our other proprietary information, we have taken a series of group-wide preventive measures, such as the adoption and implementation of a best-in-class information security system and reinforcement of internal control measures. We are fully committed to maintaining the highest standards of cyber security and consumer protection measures and upgrading them continually. We have implemented the ISO 27001-certified security management system for us and all our subsidiaries, and we have obtained the Information Security Management System certification for most of our subsidiaries. We believe such certifications represent third-party validations that we are in compliance with best-in-class international standards on matters of information security. Our Integrated Security Control Center’s security management system enables us to continuously monitor for signs of potential cyber-attacks and provides us with advance warnings that will allow us to promptly respond to such attacks. Our security management

 

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system continuously monitors for signs of potential cyber-attacks and is designed to provide early warning alerts to enable prompt action by us. In order to prevent intentional and accidental security issues by our employees, we have created a violation monitoring system, reinforcing our security measures by preemptively identifying various scenarios of threats and by collecting and analyzing different types of data that allows us to quickly identify any potential security violations. Moreover, we established a new information security lab to build a continuous security research and development system to respond to hacking and other cyber threats. Through these measures, we are developing technical capabilities necessary to respond to the latest security threats. We also provide intensive employee training to our information technology staff and other employees on cyber security and have adopted advanced security infrastructure (including through hiring a highly competent team of information security experts) for online financial services such as mandatory website certification and keyboard security functions. In addition, reviews of our system are conducted, across all of our subsidiaries, through periodic audits and simulation reviews by external experts. In addition, in compliance with applicable regulations we currently carry insurance to cover cyber security breaches up to W10 billion in relation to our banking business and up to W3 billion in the aggregate and up to W1 billion per incident for our securities investment business and have set aside a reserve of W1 billion for our credit card business. In addition, in light of the growing use of mobile devices to access financial services, we have implemented security measures (including encryptions and service terminal monitoring) to provide a secure mobile banking service as well as to prevent illegal leakage or sharing of customer data and otherwise enhance customer privacy. We are also keenly aware of the litigation and regulatory sanctions risks that may arise from security breaches and are aggressively reinforcing a group-wide culture that stresses safety and good custodianship as among our highest priorities. Furthermore, we are actively taking steps to implement preventive and other steps recommended or required by the regulatory authorities in relation to actual and potential financial scams. Although we have not experienced any material security breaches or any similar large scale leakage of customer information recently, given the unpredictable and continually evolving nature of cyber security threats due to advances in technology or other reasons, there is no assurance that, notwithstanding our best efforts at maintaining the best-in-class cyber security systems, we will not be vulnerable to major cyber security attacks in the future.

The public is developing heightened awareness about the importance of keeping their personal data private, and the financial regulators are placing greater emphasis on data protection by financial service providers. For example, under the Personal Information Protection Act, as amended in August 2020, financial institutions, as personal information manager, may not collect, store, maintain, utilize or provide resident registration numbers of their customers, unless other laws or regulations specifically request or permit the management of resident registration numbers. Further, under the Use and Protection of Credit Information Act, as last amended in December 2021, a financial institution has a higher duty to protect credit information, meaning information necessary to assess the creditworthiness of the counterparty to financial transactions and other commercial transactions. Such regulations have considerably restricted a financial institution’s ability to transfer or provide the information to its affiliate or holding company, and quintuple damages can be imposed on a financial institution for a leakage of such information. In addition, under the Electronic Financial Transaction Act, as last amended in June 2020 with effect from December 2020, a financial institution is primarily responsible for compensating its customers harmed by the financial institution’s cyber security breach, even if the breach is not directly attributable to the financial institution. Three major data privacy laws (the Personal Information Protection Act, the Act on the Promotion of Information and Communications Network Utilization and Information Protection and the Act on the Use and Protection of Credit Information) amended on February 4, 2024 and effective as of August 5, 2020, expands the scope of personal information that may be shared among financial institutions. With this, we expect cyber security and ensuring confidentiality of customers’ information to become more important than ever for financial institutions. We maintain an integrated system that closely monitors customer information to ensure compliance with data protection laws and regulations as well as our internal policies.

If a cyber or other security breach were to happen with respect to us or any of our subsidiaries, it may result in litigation by affected customers or other third parties (including class actions), compensation for any losses suffered by victims of cyber security attacks, reputational damage, loss of customers, heightened regulatory scrutiny and related sanctions, more stringent compliance with the present and future regulatory restrictions, and

 

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other costs related to damage control, reparation and reinforcement of information security systems, any of which may have a material adverse effect on our business, results of operations and financial condition.

Our customers may become victims to “voice phishing” or other financial scams, for which we may be required to make monetary compensation and suffer damage to our business and reputation.

In recent years, financial scams known as voice phishing have been on the rise in Korea. While voice phishing takes many forms and has evolved over time in terms of sophistication, it typically involves the scammer making a phone call to a victim under false pretenses (for example, the scammer pretending to be a member of law enforcement, an employee of a financial institution or even an abductor of the victim’s child) and luring the victim to transfer money to an untraceable account controlled by the scammer. More recently, voice phishing has increasingly taken the form of the scammer “hacking” or otherwise wrongfully obtaining personal financial information of the victim (such as credit card numbers or Internet banking login information) over the telephone or other means and illegally using such information to obtain credit card loans or cash advances through automated telephone banking or Internet banking. Reportedly, a substantial number of such scammers belong to international criminal syndicates with bases overseas, such as China, with operatives in Korea.

In response to the growing incidents of voice phishing, regulatory authorities have undertaken a number of steps to protect consumers against voice phishing and other financial scams. Also in response to the heightened risk, Shinhan Card and our other subsidiaries have established certain fraud detection system that identifies any questionable transactions based on deviations from a customer’s conventional transaction patterns. There is no assurance, however, that these regulatory activities and fraud detection system will have the desired effect of substantially eradicating or even containing the incidents of voice phishing or other financial scams. Also given continual advances in technology and the increasing sophistication of the financial scammers, there is no assurance that we will be able to prevent future financial scams or that the frequency and scope of financial scams will not increase. If financial scams involving us and our subsidiaries were to continue or to become more prevalent, it may result in compensation for any losses suffered by victims thereof, reputational damage, loss of customers, heightened regulatory scrutiny and related sanctions, compliance with the present and future regulatory restrictions, and other costs related to damage control, reparation and reinforcement of our preventive measures, any of which may have a material adverse effect on our business, results of operations and financial condition.

Risks Relating to Law, Regulation and Government Policy

We are a heavily regulated entity and operate in a legal and regulatory environment that is subject to change, and violations could result in penalties and other regulatory actions.

As a financial services provider, we are subject to a number of regulations that are designed to maintain the safety and soundness of Korea’s financial system, to ensure our compliance with economic and other obligations and to limit our risk exposure. These regulations may limit our activities, and changes in these regulations may increase our costs of doing business. Regulatory agencies frequently review regulations relating to our business and implement new regulatory measures, including increasing the minimum required provisioning levels or capital adequacy ratios applicable to us and our subsidiaries from time to time. We expect the regulatory environment in which we operate to continue to change. Changes in regulations applicable to us, our subsidiaries and our or their business or changes in the implementation or interpretation of such regulations could affect us and our subsidiaries in unpredictable ways and could adversely affect our business, results of operations and financial condition.

Furthermore, the Financial Consumer Protection Act (the “FCPA”) was enacted on March 24, 2020 and took effect beginning March 25, 2021. The FCPA unifies the systems for the protection of consumers of financial products, which had been dispersed in various laws, while tightening the existing consumer protection systems to strengthen the rights afforded to consumers of financial products. Banks under the Banking Act are financial instrument distributors subject to the FCPA, and deposit and loan products under the Banking Act are financial instruments subject to the FCPA.

 

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Under the FCPA, a financial instrument distributor who intends to sell financial instruments shall comply with the following requirements: (i) confirmation of suitability and adequacy of financial instruments, (ii) compliance with the duty to explain, (iii) prohibition of unfair sales activities, (iv) prohibition of undue solicitation, and (v) prohibition of false or exaggerated advertising, etc. (collectively, the “Sales Principles”). If a financial instrument distributor breaches any of the Sales Principles, consumers may request the termination of such financial instrument within a period to be prescribed by a Presidential Decree and are entitled to unilaterally terminate the contract if the financial instrument distributor fails to present a justifiable reason for not accepting the consumer’s request. Consumers who purchased a loan product, in particular, shall be entitled to withdraw from the contract within 14 days from the later of (i) the date of receipt of the proceeds pursuant to the contract and (ii) the execution date of the contract (or the date of receipt of the documents necessary for execution of the contract (if required under the FCPA), regardless of whether the financial instrument distributor breached any of the Sales Principles. When a consumer files a lawsuit for damages against a financial instrument distributor for breach of the duty to explain, the financial instrument distributor (and not the consumer) shall bear the burden of proof to prove that no willful conduct or negligence was involved in such breach of the duty to explain. In the event of a dispute with a financial instrument distributor, consumers may apply for mediation to the Dispute Mediation Committee of the Financial Services Commission. If a financial instrument distributor files a lawsuit with a court while such mediation is in progress, the court may suspend the litigation proceedings. For certain small-sum cases, a financial instrument distributor may not file a lawsuit with a court until the completion of such mediation. Financial instrument distributors must accept requests from its consumers to access information for purposes of litigation or mediation. In the event the Financial Services Commission determines that there is a clear risk that a financial product may cause significant damage to the properties of customers, the Financial Services Commission may prohibit or restrict the solicitation of, and execution of a contract for, such financial product.)

We and our subsidiaries have been proactively taking actions necessary to comply with the FCPA, including the examination of our financial products and training of our officers and employees. However, no assurance can be given that the implementation of the FCPA will not adversely affect us our subsidiaries’ businesses or lead to a material adverse effect on their reputation, business, results of operations or financial condition. We may also become subject to other restrictions on our operations as a result of future changes in laws and regulations, including more stringent liquidity and capital requirements under Basel III, which are being adopted in phases in Korea in consideration of, among others, the pace and scope of international adoption of such requirements. Any of these regulatory developments may have a material adverse effect on our ability to expand operations or adequately manage our risks and liabilities. For further details on the principal laws and regulations applicable to us as a holding company and our principal subsidiaries, see “Item 4.B. Business Overview — Supervision and Regulation.”

In addition, violations of law and regulations could expose us to significant liabilities and sanctions. For example, the Financial Supervisory Service conducts periodic audits on us and, from time to time, we have received institutional warnings from the Financial Supervisory Service. If the Financial Supervisory Service determines as part of such audit or otherwise that our financial condition, including the financial conditions of our operating subsidiaries, is unsound or that we have violated applicable law or regulations, including Financial Services Commission orders, or if we or our operating subsidiaries fail to meet the applicable requisite capital ratio or the capital adequacy ratio, as the case may be, set forth under Korean law, the Financial Supervisory Service may ask the Financial Services Commission to order, among other things, cancellations of authorization, permission or registration of the business, suspensions of a part or all of the business, closures of branch offices, recommendations for dismissal of officers or suspensions of officers from performing their duties, or may order, among other things, institutional warnings, institutional cautions, reprimanding warnings on officers, cautionary warnings on officers or cautions on officers. From time to time, our subsidiaries, including Shinhan Bank and Shinhan Card, have been subject to investigations and/or sanctions from the Financial Supervisory Service. See “Item 8.A. Consolidated Statements and Other Financial Information — Legal Proceedings.” If any such measures are imposed on us or our subsidiaries as a result of unsound financial condition or failure to comply

 

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with minimum capital adequacy requirements or for other reasons, it will have a material adverse effect on us and our subsidiaries’ business, financial condition and results of operations.

The Government may encourage targeted lending to certain sectors in furtherance of policy objectives, and we may take this factor into account.

The Government has encouraged and may in the future encourage targeted lending to certain types of enterprises and individuals in furtherance of government initiatives. The Government, through its regulatory bodies such as the Financial Services Commission, from time to time announces lending policies to encourage Korean banks and financial institutions, including us and our subsidiaries, to lend to particular industries, business groups or customer segments, and, in certain cases, has provided lower cost funding through loans made by the Bank of Korea for further lending to specific customer segments.

For example, the Government has taken and is taking various initiatives to support small-and medium-sized enterprises and low-income individuals, who were disproportionately affected by the downturn in the Korean and global economy in the late 2000s and have yet to fully recover. As part of these initiatives, the Financial Supervisory Service has recently encouraged banks in Korea to increase lending to small-and medium-sized enterprises in order to ease the financial burden on such enterprises amidst sluggish economic recovery, and in February 2016, the Bank of Korea announced that it would increase support for loans to small-and medium-sized enterprises in anticipation of growing liquidity difficulties among such enterprises in light of the sustained sluggishness of the general economy and to stimulate trade exports, infrastructure investments and entrepreneurial efforts. The financial regulators have also adopted several measures designed to improve certain lending practices of the commercial banks which practices were perceived as having an unduly prohibitive effect on extending loans to small-to medium-sized enterprises. Moreover, in response to the threat posed to the economy by the COVID-19 outbreak, the Government has implemented various emergency aid initiatives involving Korean banks, including Shinhan Bank, to provide liquidity assistance to small-and medium-sized enterprises. Such initiatives include extending new loans to borrowers with low credit ratings, extending maturity dates on existing loans and deferring interest payment obligations on certain loans. Our participation in such Government initiatives may lead us to extend credit to small-and medium-sized enterprises that we would not otherwise extend, or offer terms on such credit that we would not otherwise offer, in the absence of such initiatives. There is no guarantee that the financial condition and liquidity of the small-and medium-sized enterprises benefiting from such initiatives will improve sufficiently for them to service their debt on a timely basis or at all. Accordingly, an increase in our exposure to small-and medium-sized enterprise borrowers resulting from such Government initiatives may have a material adverse effect on our financial condition and results of operations.

In addition, as a way of supporting the Government’s initiative to assist promising startups, in February 2015, the financial regulators announced that they would encourage the banks in Korea to increase lending to technology companies in the small- to medium-sized enterprise segment and to enhance technology-related credit review capabilities. According to the Korea Federation of Banks, the aggregate balance of loans to technology companies in the small- to medium-sized enterprise segment reached W316.3 trillion, W326 trillion and W306 trillion, as of December 31, 2021, 2022 and 2023, respectively. Shinhan Bank’s total balance of outstanding loans to technology companies As of December 31, 2021, 2022 and 2023 was W46.2 trillion and W44.8 trillion and W42.8 trillion, respectively.

Furthermore, amidst concerns about increasing household debt, the Financial Services Commission increased target proportions for fixed interest rate loans and installment principal repayment-based housing loans for 2022 to 52.5% and 60.0%, respectively, which remained the same for 2023.

In furtherance of the policy to expand the proportion of fixed rate housing loans, the Financial Services Commission implemented “Relief Debt Conversion” program from March 24 to March 27, 2015 and from March 30 to April 3, 2015, respectively, under which borrowers of eligible housing loans (namely, loans that

 

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have been in existence for one year or more since the original loan date, with no delinquency in the past six months, with principal amounts of W500 million or less and for houses valued at W900 million or less that are on a floating rate basis and/or an interest payment only basis) might convert such loans to new fixed rate loans in respect of which the borrowers would be required to repay the principal and interest in installment for a term of 10, 15, 20 or 30 years without a grace period, provided that the new loans pass the maximum loan-to-value ratio of 70% (irrespective of the location of the property) and the maximum debt-to-income ratio of 60% (only in respect of apartment units located in the greater Seoul metropolitan area, subject to certain exceptions). The borrowers were allowed to convert the original loans only at the banks that extended such loans. According to the Financial Services Commission, under this program, approximately 327,000 borrowers converted loans in the aggregate amount of W31.7 trillion to fixed rate loans, of which Shinhan Bank accounted for approximately 13.5%.

On August 26, 2019, the Financial Services Commission announced that it will implement an additional round of the program for up to W20 trillion. Despite tighter thresholds for eligibility, including newly adopted restrictions on annual income, and the imposition of prepayment penalties, the newly implemented program is expected to be substantively similar to the mortgage refinancing program implemented in 2015. Similar to the 2015 program, banks holding newly converted fixed rate loans will be required to sell such loans to Korea Housing Finance Corporation, which will then securitize such loans and issue mortgage-backed securities (backed by such loans) to be purchased by the banks who sold the loans in proportion to the amounts of the loans sold. The amount of loans Shinhan Bank will need to transfer to Korea Housing Finance Corporation is W1.7 trillion, but the amount of mortgage-backed securities Shinhan Bank will need to purchase from Korea Housing Finance Corporation has yet to be determined. Similar to the 2015 program, in the event that market interest rates increase from those applicable during this program’s implementation, we may experience valuation or realization losses on the mortgage-backed securities to be held by Shinhan Bank. Further, Shinhan Bank will be required to hold mortgage-backed securities it purchases from Korea Housing Finance Corporation under the program for a period of one year, and Shinhan Bank also may not be able to sell or otherwise dispose of the mortgage backed securities in the market or otherwise in amounts or at prices commercially reasonable due to the prevailing interest rate environment and/or other market conditions. As a result of this program, we may incur additional costs from recalibrating our asset portfolio and asset-liability management policy. Any of these developments could adversely affect our results of operations and financial condition. Due in large part to such initiatives, fixed interest rate loans and installment principal repayment-based loans accounted for 44.2% and 51.0%, respectively, of the total housing loans extended by commercial banks in Korea as of June 30, 2018, according to data published by the Government in December 2018. Fixed interest rate and installment principal repayment-based housing loans accounted for 57.0% and 57.5%, respectively, of the housing loans extended by Shinhan Bank as of December 31, 2023.

We, on a voluntary basis, may factor the existence of the Government’s policies and encouragements into consideration in making loans although the ultimate decision whether to make loans remains with us and is made based on our internal credit approval procedures and risk management systems independently of Government policies. In addition, in tandem with providing additional loans to small-and medium-sized enterprises and low-income individuals, Shinhan Bank takes active steps to mitigate the potential adverse impacts from making bad loans to enterprises or individuals with high risk profiles as a result of such arrangement, such as by strengthening its loan review and post-lending monitoring processes. However, we cannot assure you that such arrangement did not or will not, or similar or other government-led initiatives in the future will not, result in a suboptimal allocation of our loan portfolio from a risk-reward perspective compared to what we would have allocated based on purely commercial decisions in the absence of such initiatives. The Government may implement similar or other initiatives in the future to spur the overall economy or encourage the growth of targeted industries or relief to certain segments of the population. Specifically, the Government may introduce lending-related initiatives or enforce existing ones in a heightened fashion during times when small-and medium-sized enterprises or low-income households on average are facing an increased level of financial distress or vulnerability due to an economic downturn, which makes lending to them in the volume and the manner suggested by the Government even riskier and less commercially desirable. Accordingly, such policy-driven

 

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lending may create enhanced difficulties for us in terms of risk management, deterioration of our asset quality and reduced earnings, compared to what would have been in the absence of such initiatives, which may have an adverse effect on our business, financial condition and results of operations.

The Government may also encourage investments in certain institutions in furtherance of policy objectives, and we may not recoup our investments therein in a timely or otherwise commercially reasonable manner.

In addition to targeted lending, the Government may from time to time encourage or request the financial institutions in Korea, including us and our subsidiaries, to make investments in, or provide other forms of financial support to, certain institutions in furtherance of the Government’s policy objectives. In response thereto, we have made and will continue to make the ultimate decision on whether, how and to what extent we will comply with such encouragements or requests based on our internal risk assessment and in accordance with our risk management systems and policies. At the same time, as a leading member of the financial service industry in Korea and as a responsible corporate citizen we will also fully give due consideration to such encouragements or requests from the Government, especially in relation to the long-term benefit arising from furthering the policy objective of maintaining a sound financial system, even if complying with such requests may involve additional short-term costs and risks to a limited extent.

For example, to deal with a growing number of non-performing loans in the wake of the global financial crisis of 2008-2009, the Government sponsored the establishment of United Asset Management Company Ltd. (“UAMCO”) in October 2009 through capital contributions from six major policy and commercial banks, namely Shinhan Bank, Kookmin Bank, KEB Hana Bank, Industrial Bank of Korea, Woori Bank and Nonghyup Bank. The Government originally planned to dispose of UAMCO during 2015 and establish a new company that specializes in corporate restructuring, but the Government scrapped such plans and instead decided to reorganize UAMCO and expand its restructuring business. As part of an effort to strengthen its balance sheet, UAMCO received additional capital contributions in May 2016 from two new shareholders, Korea Development Bank and the Export-Import Bank of Korea, and two of its existing shareholders, Woori Bank and Nonghyup Bank. In July 2020, UAMCO notified its shareholders of a capital contribution in the aggregate amount of W200.0 billion (to be borne in proportion to the respective shareholding percentages of its shareholders) to improve financial soundness and secure additional investment capacity in case sales of non-performing loans increase due to the COVID-19 pandemic. Accordingly, on July 28, 2020, Shinhan Bank made a capital contribution of W28 billion. Shinhan Bank has committed to contribute W140 billion of capital to UAMCO, of which W113.1 billion has been contributed to date. As of the date hereof, Shinhan Bank holds a 14% equity interest in UAMCO, while seven other policy and commercial banks each hold interests ranging from 2% to 14%.

UAMCO seeks to achieve financial improvement of struggling companies through a wide range of restructuring programs, including debt restructuring, capital injection, asset sales, corporate reorganization, workouts and liquidation and bankruptcy proceedings and is the largest purchaser in Korea of non-performing financial assets generally. Shinhan Bank sold non-performing assets to UAMCO in the amount of W92.4 billion, W91.3 billion and W516.7 billion in 2021, 2022 and 2023, respectively. With an enlarged capital base following the recent capital contributions mentioned above, it is expected that UAMCO will play a more active role in the restructuring of the Korean corporate sector. The Government is also considering an amendment of the Financial Investment Services and Capital Markets Act of Korea to facilitate the business activities of UAMCO.

If UAMCO is successful in its expanded restructuring activities, it is anticipated that financial institutions including us will be able to further enhance their financial soundness by transferring more non-performing loans to UAMCO rather than directly engaging in the restructuring activities of the troubled borrowers. However, Shinhan Bank or other banks may be requested by the Government to make additional capital contributions or loans to UAMCO, which may entail unanticipated costs. Additionally, given the generally poor quality of our non-performing assets, there is no assurance that we will be able to sell such assets held by us to UAMCO on commercially reasonable terms and on a timely basis. Furthermore, there is no assurance that in furtherance of similar or other policy objectives, the Government may not request or otherwise encourage us or our subsidiaries

 

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to provide similar or other investments or provide other financial support for which we are not duly compensated or otherwise take up additional risk that we would not normally have undertaken, which may have an adverse effect on our business, financial condition and results of operations.

The level and scope of government oversight of our retail lending business, particularly regarding mortgage and home equity loans, may change depending on the economic or political climate.

Real estate comprises the most significant asset for a substantial number of households in Korea, and movements of housing prices have generally had a significant impact on the domestic economy. Accordingly, regulating housing prices, either in terms of attempting to stem actual or anticipated excessive speculation during times of a suspected housing price bubble and spur the pricing and/or volume of real estate transactions during times of a depressed real estate market by way of tax subsidy, guidelines to lending institutions or otherwise, has been a key policy initiative for the Government.

The regulations on mortgage and home equity loans are susceptible to the changes of housing market cycles and have been revised from time to time. From 2017 to 2022, the Government led by President Moon Jae-in announced and implemented a series of robust polices aimed at taming speculation and deterring the rise of housing prices. However, since the second half of 2022, the Government led by President Yoon Suk Yeol has announced and implemented a series of policies to ease the demand-side regulations in the real estate market in order to prevent housing prices from crashing due to the recent hike in interest rates. For example, the Government has released most areas from “speculative areas”, “overheated speculative areas” and “adjustment targeted areas” (collectively, the “regulated areas”) where tighter loan-to-value ratios and debt-to-income ratios are applicable to mortgage or home equity loans, with only Gangnam-Gu, Seocho-Gu, Songpa-Gu and Yongsan-Gu in the greater Seoul metropolitan area currently remaining as the regulated areas, removed the application of stricter loan-to-value ratio to new loans secured by high-price houses located in the regulated areas and allowed the extension of new loans secured by houses located in the regulated areas to households that already own one or more houses.

The Government also increased the loan-to-value ratio applicable to the regulated areas (i) up to 50% of the appraised value of the houses, except that such maximum loan-to-value ratio is 70% for low-income households that (1) have a combined (in case of married couple) annual income of no more than W90 million, (2) do not currently own any housing and (3) are using the loan to purchase low-price housing valued at W900 million or less (W800 million or less in case of houses located in “adjustment targeted areas”) and (ii) up to 80% of the appraised value of the houses, for new loans to a first-time home buyer with a maximum residential mortgage loan amount of W600 million or less. The regulations on the debt-to-income ratio remained largely unchanged, with the debt-to-income ratio applicable to houses being (i) 60% for those that are located in the greater Seoul metropolitan area but excluding the regulated areas, (ii) 50% for those that are located in “adjustment targeted areas” and (iii) 40% for those that are located in “speculative areas” or “overheated speculative areas”. However, such debt-to-income ratios for houses located in regulated areas are adjusted to 60% for (i) low-income households that (1) have a combined (in case of married couple) annual income of no more than W90 million, (2) do not currently own any housing and (3) are using the loan to purchase low-price housing valued at W900 million or less (W800 million or less in case of houses located in “adjustment targeted areas”) and (ii) first-time homebuyers.

The Financial Services Commission also introduced a debt service ratio and a modified debt-to-income ratio in order to modernize credit review methods and stabilize the management of household debt. The modified debt-to-income ratio, which has been implemented beginning January 31, 2018 reflects (i) both principal and interest payments on the applicable mortgage and home equity loan and existing mortgage and home equity loans and (ii) interest payments on other loans. Previously, debt-to-income ratio had only reflected (i) both principal and interest payments on the applicable mortgage and home equity loan and (ii) interest payments on existing mortgage and home equity loans. Debt service ratios reflect principal and interest payments on both the applicable loan and other loans and have been fully implemented since October 2018. The modified

 

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debt-to-income ratios are used as the primary reference index in the evaluation and approval process for mortgage and home equity loans, and debt service ratios are generally used as a supplementary reference index providing additional limits on mortgage and home equity loans. For example, debt service ratios applicable to a loan applicant with a total aggregate loan amount exceeding W100 million (including the applied but not yet extended loan amount) should not exceed 40% unless otherwise specified by the applicable regulations.

In August 2023, the Government enacted a special law aimed at protecting victims of lease fraud and ensuring housing stability. In connection with this, the Financial Services Commission has decided to provide special treatment for victims of lease fraud, notwithstanding existing regulations on loan-to-value ratio, debt-to-income ratio, and debt service ratios. Victims of lease fraud are eligible to receive an loan-to-value ratio of up to 80%, and in the case of mortgage loans obtained through auction winnings, the loan may be granted regardless of the regulatory status of the area, provided that the loan amount does not exceed four hundred million Won. Furthermore, such victims may be exempt from the application of debt-to-income ratio and debt service ratios regulations.

Meanwhile, the Financial Services Commission introduced the “Stress DSR” system for floating rate, blended rate, and cyclical loans in the financial sector in order to prevent excessive household debt. The “Stress DSR” system imposes a certain level of interest rate spread (a stress rate) when calculating the DSR, taking into consideration the possibility that a borrower of a floating interest rate loan may be burdened with repayment of principal and interest due to an increase in the interest rate during the loan period. The Financial Services Commission began applying the system on February 26, 2024 initially to mortgage loans in the banking sector, and plans on gradually expanding the application to all types of loans in all industries.

In addition, the supervising authorities in Korea from time to time issue administrative instructions to Korean banks, which have the effect of regulating the access of borrowers to housing loans and, as such, demand for real estate properties. For example, the Financial Supervisory Service issued administrative instructions to financial institutions to (except in limited circumstances) verify the borrower’s ability to repay based on proof of income prior to making a mortgage and home equity loan regardless of the type or value of the collateral or the location of the property, which has had the effect of practically barring the grant of any new mortgage and home equity loans to borrowers without verifiable income.

Pursuant to the Regulation on the Supervision of the Banking Business, Shinhan Bank must maintain a loan to deposit ratio of no more than 100%. Since January 1, 2020, in calculating such loan to deposit ratio, retail loans and corporate loans are weighed differently, with retail loans subject to a multiple of 115% and corporate loans (excluding loans to SOHOs) subject to a multiple of 85%, thereby increasing the impact of retail loans and reducing the impact of corporate loans in calculating such ratio. In response to the COVID-19 pandemic, on April 20, 2020, the Financial Services Commission announced a series of measures to temporarily ease the regulations on loan-to-deposit ratio. In particular, the loan-to-deposit ratio of 100% was temporarily increased to 105% and weighing of corporate loans to SOHOs extended since January 1, 2020 to December 31, 2021 also became subject to a multiple of 85% provided such loans are not real estate related. On March 30, 2022, the Financial Services Commission announced plans to cease the temporary easement of regulations relating to the loan-to-deposit ratio as of June 30, 2022 and to gradually normalize the loan-to-deposit ratio back down to 100% beginning July 1, 2022. On October 27, 2022, the Financial Services Commission further announced measures to temporarily ease the loan-to-deposit ratio requirement from 100% to 105%, and on March 27, 2023, and on June 20, 2023, the Financial Services Commission announced to extend the deadline to end of June 2023 and end of 2023, respectively, in consideration of the increasing demand for corporate loans due to the contraction of the corporate bond market. This temporary increase ended as of the end of June 2023, and a loan-to-deposit ratio of 100% has been applied since July 2023.

There is no assurance that Government measures will achieve their intended results. While any Government measure that is designed to stimulate growth in the real estate sector may result in growth of, and improved profitability for, our retail lending business (particularly with respect to mortgage and home equity loans) at least

 

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for the short term, such measure could also result in unintended consequences, including potentially excessive speculation resulting in a “bubble” for the Korean real estate market and a subsequent market crash. In contrast, any Government measure changing the direction of its stimulus measures (for example, in order to preemptively curtail an actual or anticipated bubble in the real estate market) may result in a contraction of the real estate market, a decline in real estate prices and consequently, a reduction in the growth of, and profitability for, our retail and/or other lending businesses, as well as otherwise have an adverse effect on our business, financial condition and results of operations or profitability. See “— Risks Relating to Our Banking Business — A decline in the value of the collateral securing our loans or our inability to fully realize the collateral value may adversely affect our credit portfolio.”

We engage in limited settlement transactions involving Iran and also in limited business in and related to Russia which may subject us to legal or reputational risks.

The U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”) administers and enforces certain laws and regulations (“OFAC Sanctions”) that impose restrictions upon dealings with or related to certain countries, governments, entities and individuals that are the subject of OFAC Sanctions, including Iran, and maintains a list of specially designated nationals (the “SDN List”), whose assets are blocked and with whom U.S. persons are generally prohibited from dealing. OFAC Sanctions may apply to non-U.S. persons when there is a U.S. nexus. Non-U.S. persons can be held liable for violations of OFAC Sanctions on various legal grounds, such as causing U.S. persons to violate sanctions by routing transactions through the United States or the U.S. financial system. Even in the absence of a U.S. nexus, non-U.S. persons may be imposed of sanctions by OFAC if it engages in certain dealings with or related to Iran, North Korea, Russia or other sanctioned persons or individuals (“Secondary Sanctions”). The European Union also enforces certain laws and regulations that impose restrictions upon nationals and entities of, and business conducted in, member states with respect to activities or transactions with certain countries, governments, entities and individuals that are the subject of such laws and regulations. The United Nations Security Council and other governmental authorities also impose similar sanctions.

In August 2016, the Government authorized Shinhan Bank to act as a settlement bank for Euro-denominated transactions between Korean and Iranian businesses. Prior to the granting of this permission, payments for business activities were settled only in Korean Won and we did not participate in such settlements. From August 2016 through August 2017, Shinhan Bank processed ten such transactions that resulted in a minimal amount of revenue. Since August 2017, Shinhan Bank has ceased processing any such transactions and has no intention to process any such transactions in the future. We are committed to engaging only in lawful activities and in obeying all relevant OFAC Sanctions and European Union sanctions but cannot guarantee that actions taken by our employees will not violate such sanctions. On May 8, 2018, U.S. President Donald Trump announced his decision to terminate the participation of the United States in the Joint Comprehensive Plan of Action (the “JCPOA”), pursuant to which certain relief of OFAC Sanctions relating to Iran had been provided. Following two wind down periods, one that ended on August 6, 2018 and one that ended on November 4, 2018, all Iran-related Secondary Sanctions that had been waived pursuant to the JCPOA were re-imposed and non-U.S. persons now face risk of Secondary Sanctions for dealing with certain key sectors of the Iranian economy or for providing associated services related to the targeted activities. As such, any Iran-related activities may subject us to OFAC Sanctions and to potential legal or reputational risks.

Shinhan Bank engages in certain limited lending activities in or related to Russia. In response to the Russia-Ukraine conflict, the U.S., E.U., U.K., Korean and other governments have imposed economic sanctions on Russia, Belarus, and certain regions of Ukraine. Such sanctions target, among other persons, a wide range of Russian financial institutions as sanctioned parties as well as the Russian Central Bank and certain other state entities. They also target specific sectors of the Russian economy, including the technology, defense and related materiel, construction, aerospace and manufacturing sectors. In December 2023, OFAC was authorized to impose Secondary Sanctions on foreign financial institutions when they conduct or facilitate significant Russia-related transactions or provide certain Russia-related services, in particular involving sanctioned persons in targeted

 

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sectors or critical items relating to Russia’s military-industrial base. Russia-related activities may subject us to sanctions and potential legal or reputational risk.

Evolving regulatory framework for artificial intelligence and machine learning technology, may have an adverse impact on our business, financial condition and results of operations.

The regulatory framework for artificial intelligence and machine learning technology is evolving and remains uncertain. It is possible that new laws and regulations will be adopted, or existing regulations, notably those relating to data and copyright protection, may be interpreted in new ways that would affect our operations and the way in which we use artificial intelligence and machine learning technology, including with respect to our digital platforms provided to our customers. Further, the cost of complying with such laws or regulations could be significant and would increase our operating expenses, which could adversely affect our business, financial condition and results of operations.

Risks Relating to Korea

Unfavorable financial and economic conditions in Korea and globally may have a material adverse impact on our asset quality, liquidity and financial performance.

We are incorporated in Korea, where most of our assets are located and most of our income is generated. As a result, we are subject to political, economic, legal and regulatory risks specific to Korea, and our business, results of operations and financial condition are substantially dependent on developments relating to the Korean economy. As Korea’s economy is highly dependent on the health and direction of the global economy, and investors’ reactions to developments in one country can have adverse effects on the securities price of companies in other countries, we are also subject to the fluctuations of the global economy and financial markets. Factors that determine economic and business cycles in the Korean or global economy are for the most part beyond our control and inherently uncertain. In addition to discussions of recent developments regarding the global economic and market uncertainties and the risks relating to us as provided elsewhere in this section, factors that could have an adverse impact on Korea’s economy in the future include, among others:

 

   

continued volatility or deterioration in Korea’s credit and capital markets;

 

   

difficulties in the financial sectors in Europe, China and elsewhere and increased sovereign default risks in select countries and the resulting adverse effects on the global financial markets, including possibility of global inflation and the spread of economic downturn to Europe as a result of geopolitical risks arising from Russia-Ukraine conflict;

 

   

declines in consumer confidence and a slowdown in consumer spending and corporate investments;

 

   

adverse changes or volatility in foreign currency reserve levels, commodity prices (including oil prices), exchange rates (including fluctuation of the U.S. Dollar, the Euro or the Japanese Yen exchange rates or revaluation of the Chinese Renminbi, increased exchange rate volatility as a result of government interventions, interest rates, inflation rates or stock markets;

 

   

increasing levels of household debt;

 

   

increasing delinquencies and credit defaults by retail and small- and medium-sized enterprise borrowers;

 

   

continuing adverse conditions in the economies of countries and regions that are important export markets for Korea, such as the United States, Europe, Japan and China, or in emerging market economies in Asia or elsewhere;

 

   

the economic impact of any pending or future free trade agreements;

 

   

potential escalation of the ongoing trade war between the U.S. and China as each country introduces tariffs on goods traded with the other;

 

39


   

social and labor unrest;

 

   

significant fluctuations or decreases in the market prices of Korean real estate;

 

   

a decrease in tax revenue and a substantial increase in the Government’s expenditures for fiscal stimulus measures, unemployment compensation and other economic and social programs that, together, would lead to an increased government budget deficit;

 

   

financial problems or lack of progress in the restructuring of Korean business groups, other large troubled companies, their suppliers or the financial sector;

 

   

loss of investor confidence arising from corporate accounting irregularities and corporate governance issues concerning certain Korean business groups;

 

   

increases in social expenditures to support an aging population in Korea or decreases in economic productivity due to the declining population size in Korea;

 

   

geopolitical uncertainty and risk of further attacks by terrorist groups around the world, including the actions of the so-called “Islamic State”;

 

   

the occurrence of severe health epidemics in Korea and other parts of the world, including COVID-19, Ebola, Middle East Respiratory Syndrome (MERS) and Zika virus outbreaks;

 

   

deterioration in economic or diplomatic relations between Korea and its trading partners or allies, including deterioration resulting from territorial or trade disputes or disagreements in foreign policy such as the recent diplomatic tension between Korea and China with respect to the deployment of the Terminal High Altitude Area Defense (THAAD) system in Korea and trade disputes between Korea and the United States with respect to the imposition of anti-dumping duties on Korean steel, washing machines, transformers and solar panels;

 

   

political uncertainty, or increasing strife among or within political parties in Korea, and political gridlock within the government or in the legislature, which prevents or disrupts timely and effective policy making;

 

   

hostilities or political or social tensions involving oil-producing countries in the Middle East and North Africa and any material disruption in the global supply of oil or sudden increase in the price of oil;

 

   

political or social tensions involving Russia and any resulting adverse effects on the global supply of oil or the global financial markets;

 

   

the occurrence of natural or man-made disasters in Korea (such as the sinking of the Sewol ferry in April 2014, which significantly dampened consumer sentiment in Korea for months) and other parts of the world, particularly in trading partners of Korea; and

 

   

an increase in the level of tensions or an outbreak of hostilities between North Korea and Korea or the United States.

Any future deterioration of the Korean economy could have an adverse effect on our business, financial condition and results of operations.

Tensions with North Korea could have an adverse effect on us, the price of our common shares and our American depositary shares.

Relations between Korea and North Korea have been tense throughout Korea’s modern history. The level of tension between Korea and North Korea has fluctuated and may increase abruptly as a result of current and future events. In particular, there continues to be heightened security tension in the region stemming from North Korea’s hostile military and diplomatic actions, including in respect of its nuclear weapons and long-range missile programs. Some examples from recent years include the following:

 

   

North Korea renounced its obligations under the Nuclear Non-Proliferation Treaty in January 2003 and conducted six rounds of nuclear tests since October 2006, including claimed detonations of hydrogen

 

40


 

bombs, which are more powerful than plutonium bombs, and warheads that can be mounted on ballistic missiles. Over the years, North Korea has also conducted a series of ballistic missile tests, including missiles launched from submarines and intercontinental ballistic missiles that it claims can reach the United States mainland. In response, the Government has repeatedly condemned the provocations and flagrant violations of relevant United Nations Security Council resolutions. Internationally, the United Nations Security Council has passed a series of resolutions condemning North Korea’s actions and significantly expanding the scope of sanctions applicable to North Korea, most recently in November 2022 in response to North Korea’s intercontinental ballistic missile test in November 2022. Over the years, the United States and the European Union have also expanded their sanctions applicable to North Korea.

 

   

In February 2016, in retaliation of North Korea’s launch of a long-range rocket, Korea announced that it would halt its operations of the Kaesong Industrial Complex, an industrial complex in the border city of Kaesong, to impede North Korea’s utilization of funds from the industrial complex to finance its nuclear and missile programs. In response, North Korea announced that it would expel all Korean employees from the industrial complex and freeze all Korean assets in the complex. All 280 Korean workers present at Kaesong left hours after the announcement by North Korea, and the complex remains closed as of the date hereof.

 

   

In March 2013, North Korea stated that it had entered “a state of war” with Korea, declaring the 1953 armistice invalid, and put its artillery at the highest level of combat readiness to protest the Korea-United States allies’ military drills and additional sanctions imposed on North Korea for its missile and nuclear tests.

North Korea’s economy also faces severe challenges, including severe inflation and food shortages, which may further aggravate social and political tensions within North Korea. In addition, reunification of Korea and North Korea could occur in the future, which would entail significant economic commitment and expenditure by Korea that may outweigh any resulting economic benefits of reunification.

In April, May and September 2018, President Moon Jae-in met Kim Jong-un in a series of summit meetings to discuss, among other matters, denuclearization of the Korean peninsula. In June 2018, U.S. President Donald Trump and Kim Jong-un in turn had an official summit in Singapore, the first ever meeting between leaders of the United States and North Korea. Subsequent to the Singapore summit, they signed a joint statement, which stated, among others, new peaceful relations and the denuclearization of the Korean peninsula. A second official summit between U.S. President Donald Trump and Kim Jong-un was held in Vietnam in February 2019 but ended abruptly and without an agreement. In June 2019, U.S. President Donald Trump and Kim Jong-un had another summit at the Korean Demilitarized Zone, following which both sides announced a resumption of denuclearization talks. However, in December 2019, North Korea announced its intention to resume missile testing, heightening tensions. On June 16, 2020, North Korea destroyed the joint liaison office in Kaesong, citing anti-regime propaganda allegedly disseminated using balloons across the border by Korean activists, and cut all other communication channels with Korea. In September 2023, North Korea amended constitution declaring itself to be a nuclear weapons state.

In the aftermath of these developments, there remains significant uncertainty regarding peace talks and the denuclearization of the Korean peninsula. As such, there can be no assurance that the level of tension on the Korean peninsula will not escalate in the future or that the political regime in North Korea may not suddenly collapse. Any further increase in tension or uncertainty relating to the military, political or economic stability in the Korean peninsula, including a breakdown of diplomatic negotiations over the North Korean nuclear program, occurrence of military hostilities, heightened concerns about the stability of North Korea’s political leadership or its actual collapse, a leadership crisis, a breakdown of high-level contacts or accelerated reunification could have a material adverse effect on our business, financial condition and results of operations, as well as the price of our common shares and our American depositary shares.

 

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Risks Relating to Our American Depositary Shares

There are restrictions on withdrawal and deposit of common shares under the depositary facility.

Under the deposit agreement, holders of shares of our common stock may deposit those shares with the depositary bank’s custodian in Korea and obtain American depositary shares, and holders of American depositary shares may surrender American depositary shares to the depositary bank and receive shares of our common stock. However, under current Korean laws and regulations, the depositary bank is required to obtain our prior consent for the number of shares to be deposited in any given proposed deposit which exceeds the difference between (1) the aggregate number of shares deposited by us for the issuance of American depositary shares (including deposits in connection with the initial and all subsequent offerings of American depositary shares and stock dividends or other distributions related to these American depositary shares) and (2) the number of shares on deposit with the depositary bank at the time of such proposed deposit. We have consented to the deposit of outstanding shares of common stock as long as the number of American depositary shares outstanding at any time does not exceed 40,432,628. As a result, if you surrender American depositary shares and withdraw shares of common stock, you may not be able to deposit the shares again to obtain American depositary shares.

Ownership of our shares is restricted under Korean law.

Under the Financial Holding Companies Act, any single shareholder (together with certain persons in a special relationship with such shareholder) may acquire beneficial ownership of up to 10% of the total issued and outstanding shares with voting rights of a bank holding company controlling national banks such as us. In addition, any person, except for a “non-financial business group company” (as defined below), may acquire in excess of 10% of the total voting shares issued and outstanding of a financial holding company which controls a national bank, provided that a prior approval from the Financial Services Commission is obtained each time such person’s aggregate holdings exceed 10% (or 15% in the case of a financial holding company controlling regional banks only), 25% or 33% of the total voting shares issued and outstanding of such financial holding company. The Government and the Korea Deposit Insurance Corporation are exempt from this limit. Furthermore, certain non-financial business group companies (i.e., (i) any same shareholder group with aggregate net assets of all non-financial business companies belonging to such group of not less than 25% of the aggregate net assets of all members of such group; (ii) any same shareholder group with aggregate assets of all non-financial business companies belonging to such group of not less than W2 trillion; (iii) any mutual fund in which the same shareholder group identified in (i) or (ii) above owns more than 4% of the total shares issued and outstanding of such mutual fund; (iv) any private equity fund (a) where a person falling under any of items (i) through (ii) above is a limited partner holding not less than 10% of the total amount of contributions to the private equity fund, or (b) where a person falling under any of items (i) through (iii) above is a general partner, or (c) where the total equity of the private equity fund acquired by each affiliate belonging to several enterprise groups subject to the limitation on mutual investment is 30% or more of the total amount of contributions to the private equity fund; or (v) the investment purpose company concerned, where a private equity fund falling under item (iv) above acquires or holds stocks in excess of 4% of the shares or equity of such company or exercises de facto control over significant managerial matters of such company through appointment or dismissal of executives or in any other manner)) may not acquire beneficial ownership in us in excess of 4% of our outstanding voting shares, provided that such non-financial business group companies may acquire beneficial ownership of up to 10% of our outstanding voting shares with the approval of the Financial Services Commission under the condition that such non-financial business group companies will not exercise voting rights in respect of such shares in excess of the 4% limit. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Restrictions on Financial Holding Company Ownership.” To the extent that the total number of shares of our common stock that you and your affiliates own together exceeds these limits, you will not be entitled to exercise the voting rights for the excess shares, and the Financial Services Commission may order you to dispose of the excess shares within a period of up to six months. Failure to comply with such an order would result in a fine of up to W100 million, plus an additional charge of up to 0.03% of the book value of such shares per day until the date of disposal.

 

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Holders of our ADSs will not have preemptive rights in certain circumstances.

The Korean Commercial Code and our articles of incorporation require us, with some exceptions, to offer shareholders the right to subscribe for new shares in proportion to their existing ownership percentage whenever new shares are issued. If we offer any rights to subscribe for additional shares of our common stock or any rights of any other nature, the depositary bank, after consultation with us, may make the rights available to you or use reasonable efforts to dispose of the rights on your behalf and make the net proceeds available to you. The depositary bank, however, is not required to make available to you any rights to purchase any additional shares unless it deems that doing so is lawful and feasible and:

 

   

a registration statement filed by us under the U.S. Securities Act of 1933, as amended, is in effect with respect to those shares; or

 

   

the offering and sale of those shares is exempt from or is not subject to the registration requirements of the U.S. Securities Act.

We are under no obligation to file any registration statement with the U.S. Securities and Exchange Commission. If a registration statement is required for you to exercise preemptive rights but is not filed by us, you will not be able to exercise your preemptive rights for additional shares and you will suffer dilution of your equity interest in us.

Holders of our ADSs will not be able to exercise dissent and appraisal rights unless they have withdrawn the underlying shares of our common stock and become our direct stockholders.

Under Korean law, in some limited circumstances, including the transfer of the whole or any significant part of our business and the merger or consolidation of us with another company, dissenting stockholders have the right to require us to purchase their shares under Korean law. However, under our deposit agreement, holders of our American depositary shares do not have, and may not instruct the depositary as to the exercise of, any dissenter’s rights provided to the holders of our common shares under Korean law. Therefore, if holders of our American depositary shares wish to exercise dissenting rights, they must withdraw the underlying common stock from the American depositary shares facility (and incur charges relating to that withdrawal) and become our direct stockholders prior to the record date of the shareholders’ meeting at which the relevant transaction is to be approved, in order to exercise dissent and appraisal rights.

The market value of your investment in our ADSs may fluctuate due to the volatility of the Korean securities market.

Our common stock is listed on the KRX KOSPI Division of the Korea Exchange, which has a smaller market capitalization and is more volatile than the securities markets in the United States and many European countries. The market value of ADSs may fluctuate in response to the fluctuation of the trading price of shares of our common stock on the Stock Market Division of the Korea Exchange. The Stock Market Division of the Korea Exchange has experienced substantial fluctuations in the prices and volumes of sales of listed securities and the Stock Market Division of the Korea Exchange has prescribed a fixed range in which share prices are permitted to move on a daily basis. Like other securities markets, including those in developed markets, the Korean securities market has experienced problems including market manipulation, insider trading and settlement failures. The recurrence of these or similar problems could have a material adverse effect on the market price and liquidity of the securities of Korean companies, including our common stock and ADSs, in both the domestic and the international markets.

The Government has the potential ability to exert substantial influence over many aspects of the private sector business community, and in the past has exerted that influence from time to time. For example, the Government has promoted mergers to reduce what it considers excess capacity in a particular industry and has also encouraged private companies to publicly offer their securities. Similar actions in the future could have the

 

43


effect of depressing or boosting the Korean securities market, whether or not intended to do so. Accordingly, actions by the government, or the perception that such actions are taking place, may take place or has ceased, may cause sudden movements in the market prices of the securities of Korean companies in the future, which may affect the market price and liquidity of our common stock and ADSs.

Your dividend payments and the amount you may realize upon a sale of your ADSs will be affected by fluctuations in the exchange rate between the U.S. Dollar and the Won.

Investors who purchase the American depositary shares will be required to pay for them in U.S. Dollars. Our outstanding shares are listed on the Korea Exchange and are quoted and traded in Won. Cash dividends, if any, in respect of the shares represented by the American depositary shares will be paid to the depositary bank in Won and then converted by the depositary bank into U.S. Dollars, subject to certain conditions. Accordingly, fluctuations in the exchange rate between the Won and the U.S. Dollar will affect, among other things, the amounts a registered holder or beneficial owner of the American depositary shares will receive from the depositary bank in respect of dividends, the U.S. Dollar value of the proceeds which a holder or owner would receive upon sale in Korea of the shares obtained upon surrender of American depositary shares and the secondary market price of the American depositary shares.

If the Government deems that certain emergency circumstances are likely to occur, it may restrict the depositary bank from converting and remitting dividends in Dollars.

If the Government deems that certain emergency circumstances are likely to occur, it may impose restrictions such as requiring foreign investors to obtain prior Government approval for the acquisition of Korean securities or for the repatriation of interest or dividends arising from Korean securities or sales proceeds from disposition of such securities. These emergency circumstances include any or all of the following:

 

   

sudden fluctuations in interest rates or exchange rates;

 

   

extreme difficulty in stabilizing the balance of payments; and

 

   

a substantial disturbance in the Korean financial and capital markets.

The depositary bank may not be able to secure such prior approval from the government for the payment of dividends to foreign investors when the Government deems that there are emergency circumstances in the Korean financial markets.

Other Risks

We are generally subject to Korean corporate governance and disclosure standards, which differ in significant respects from those in other countries.

Companies in Korea, including us, are subject to corporate governance standards applicable to Korean public companies which differ in many respects from standards applicable in other countries, including the United States. As a reporting company registered with the Securities and Exchange Commission and listed on the New York Stock Exchange, we are, and in the future will be, subject to certain corporate governance standards as mandated by the Sarbanes-Oxley Act of 2002. However, foreign private issuers, including us, are exempt from certain corporate governance requirements under the Sarbanes-Oxley Act or under the rules of the New York Stock Exchange. For significant differences, see “Item 16G. Corporate Governance.” There may also be less publicly available information about Korean companies, such as us, than is regularly made available by public or non-public companies in other countries. Such differences in corporate governance standards and less public information could result in less than satisfactory corporate governance practices or disclosure to investors in certain countries.

 

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You may not be able to enforce a judgment of a foreign court against us.

We are a corporation with limited liability organized under the laws of Korea. All or substantially all of our directors and officers and other persons named in this annual report reside in Korea, and all or a substantial portion of the assets of our directors and officers and other persons named in this annual report and substantially all of our assets are located in Korea. As a result, it may not be possible for holders of the American depository shares to effect service of process within the United States, or to enforce against them or us in the United States judgments obtained in United States courts based on the civil liability provisions of the federal securities laws of the United States. There is doubt as to the enforceability in Korea, either in original actions or in actions for enforcement of judgments of United States courts, of civil liabilities predicated on the United States federal securities laws.

We may become a passive foreign investment company (“PFIC”), which could result in adverse U.S. tax consequences to U.S. investors.

Based upon the past and projected composition of our income and assets and valuation of our assets, we do not believe that we were a PFIC for 2023, and we do not expect to be a PFIC in 2024 or to become one in the foreseeable future, although there can be no assurance in this regard. If, however, we become a PFIC, such characterization could result in adverse U.S. tax consequences to you if you are a U.S. investor. For example, if we become a PFIC, our U.S. investors may become subject to increased tax liabilities under U.S. tax laws and regulations and will become subject to burdensome reporting requirements. Our PFIC status is determined on an annual basis and depends on the composition of our income and assets. Specifically, we will be classified as a PFIC for U.S. tax purposes if either: (i) 75% or more of our gross income in a taxable year is passive income, or (ii) the average percentage of our assets by value in a taxable year which produce or are held for the production of passive income (which generally includes cash) is at least 50%. Special rules treat certain income earned by a non-U.S. corporation engaged in the active conduct of a banking business as non-passive income. See “Item 10.E. Taxation — Certain United States Federal Income Tax Consequences — Passive Foreign Investment Company Rules.” We cannot assure you that we will not be a PFIC for 2024 or any future taxable year.

 

ITEM 4.

INFORMATION ON THE COMPANY

 

ITEM 4.A.

History and Development of the Company

Introduction

We are one of the leading financial institutions in Korea in terms of total assets, revenues, profitability and capital adequacy, among others. Incorporated on September 1, 2001, we are the first privately-held financial holding company to be established in Korea. Since inception, we have developed and introduced a wide range of financial products and services in Korea and aimed to deliver comprehensive financial solutions to clients through a convenient one-portal network.

We have experienced substantial growth through several mergers and acquisitions. On February 1, 2019, we acquired a 59.15% interest in Orange Life Insurance, the former Korean unit of ING Life Insurance, as part of our efforts to diversify and enhance our non-banking businesses. On January 28, 2020, we acquired the remaining interests in Orange Life Insurance by effecting a comprehensive stock exchange under Articles 360-2 of the Korean Commercial Code whereby holders (other than us) of Orange Life Insurance’s common stock transferred all of their shares to us and in return receive shares of our common stock, and hence Orange Life Insurance became our wholly owned subsidiary as of such date. Orange Life Insurance was subsequently merged with and into Shinhan Life Insurance in July 2021. On June 30, 2022 we acquired 94.54% interest in BNP Paribas Cardif General Insurance, which then changed its name to Shinhan EZ General Insurance, Ltd. Subsequently in November 2022, Shinhan EZ General Insurance, Ltd. conducted a paid-in capital increase and our shares decreased to 85.1%.

As of December 31, 2023, we have 16 direct and 35 indirect subsidiaries offering a wide range of financial products and services, including commercial banking, corporate banking, private banking, credit card, asset

 

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management, brokerage and insurance services. We believe that such breadth of services will help us to meet the diversified needs of our present and potential clients. We currently serve approximately 20 million active customers, which we believe is the largest customer base in Korea, through approximately 23,584 employees at approximately 1,378 network branches group-wide. While over 80% of our revenues have been historically derived from Korea, we aim to serve the needs of our customers through a global network of 251 offices in the United States, Canada, the United Kingdom, Japan, the People’s Republic of China, Germany, India, Australia, Hong Kong, Vietnam, Cambodia, Kazakhstan, Singapore, Mexico, Uzbekistan, Myanmar, Poland, Indonesia, the Philippines and the United Arab Emirates.

Our registered office and corporate headquarters are located at 20, Sejong-daero 9-gil, Jung-gu, Seoul, Korea 04513 and our telephone number is +822 6360 3000.

Our Strategy

‘Excellent Shinhan’ for 2020 and beyond

The Group has implemented the ‘2020 SMART Project’ since 2017, and we have seen this strategy result in a balanced growth across the Group, such as expanding and strengthening the Group’s offerings, establishing new subsidiaries, acquisitions of domestic and foreign financial companies, upgrading digital platforms and promoting sustainable management.

The Group has also established future vision of “2023 Shinhan 1! 3! 5!” to solidify its position as a one of the top financial groups in Korea by achieving 30% of global profit ratio and a 50% of non-bank profit ratio by 2030 while also fulfilling its social roles and responsibilities. In order to achieve this, we have set up a mid-term strategy “Value-up 2025! RE:Boot Shinhan!” as an interim milestone, reflecting the Group’s culture and goal to enhance the value of all stakeholders – shareholders, customers, employees, and society. We seek to achieve this through sound financial performance and implementing innovative strategies. Under our growth strategy based on ‘excellence’ and ‘sustainability’, we have established seven key strategic directions below for 2024.

 

  1.

Implementing preemptive internal control and thorough risk management

In 2024, we expect bigger challenges ahead in terms of compliance management, slowdown in global economy and volatility in financial markets. As such, we have set preemptive internal control and thorough risk management as top strategic priority. In addition to establishing new governance, such as a system for implementing internal control and management obligations, the Group plans to strengthen the preemptive prevention system for financial incidents, enhance anti-money laundering capabilities, and pursue thorough risk management to support sustainable growth and respond to potential risks.

 

  2.

‘Beyond Legacy’: Securing a differentiated customer base

Due to changing demographics in Korea, active seniors population and young market entrants have been emerging as new core customers. Accordingly, the Group plans to strengthen its mid- to long-term growth base by focusing on such future core customers. First of all, in terms of enhancing the Group’s main financial business value, it plans to promote product and service strategies designed in accordance with an analysis of the customers’ life cycle and the ability to provide integrated group-wide solutions. In addition, we plan to proactively respond to aging demographics by expanding strategic alliances with external platforms and businesses in the elderly service industry.

 

  3.

Enhancing our position in the capital markets through efficient growth and sustainable globalization

The Group’s capital market sector plans to overcome the downturn in the retail sector through strengthening its competitiveness in equity capital markets and debt capital markets. It will also strengthen the development of

 

46


corporate business in the global capital market to create mid-to long-term revenue sources and continue to push for shared growth with the companies that the Group invests in by revitalizing the Group’s venture ecosystem. The global sector aims to strengthen its growth momentum of the global sector by overcoming the instability of global environment and solidifying internal stability through enhanced internal control and preemptive risk management of local corporations. It also aims to enhance competitiveness through the discovery of capital-light businesses and the continued exploration of opportunities for mergers and acquisitions.

 

  4.

Scaling up performance through ‘Digital to Value’ strategy

The Group will continue to enhance its digital capabilities to effectively respond to digitalization and secure a competitive edge in future finance, ensuring that its outcomes directly contribute to enhancing corporate value. To achieve this, it plans to convert customers on the digital platform into actual trading customers and enable digital to contribute to tangible financial performance by enhancing cost efficiency through business process innovation. Additionally, the Group aims to establish and advance ‘Invisible Finance’ through partnerships with external affiliates to create a digital ecosystem where the Group is always present in customers’ lives, anytime and anywhere.

 

  5.

Driving a fundamental shift in Shinhan culture centered on ‘rightness’

The Group plans to consistently promote the internalization of a ‘rightness’-oriented management, which is promoting integrity in our leaders, employees, and organization to foster a culture of ‘right Shinhan’. To achieve this, the Group will maintain a code of conduct for our decision-making process, promote group-wide understanding for ‘rightfulness’ and shape an organizational culture that embodies those values.

 

  6.

Fulfilling social roles and responsibilities through ESG initiatives

The Group aims to transform into a leading financial group in Asia from ESG perspective in the mid- to long-term. To achieve this, the Group plans to expand social contribution projects, both quantitatively and qualitatively, that reflect social demands, and to persistently pursue genuine eco-friendly management. Additionally, the Group plans to cultivate a culture that respects diversity by supporting the social integration of multicultural families, fostering social enterprises for people with disabilities, and taking a leadership position in promoting the value of diversity.

 

  7.

Achieving growth and profits meeting market expectations

The Group will continue to enhance competitiveness, efficiency and profitability in each of its core business segment. Furthermore, the Group intends to continue its exploration of new business opportunities to secure future growth drivers, taking into account changes in global market trends and environments. Strengthening strategic resource allocation within the Group and enhancing collaboration among Group members for improved synergy are also core parts of the plan.

Our History and Development

On September 1, 2001, we were formed as a financial holding company under the Financial Holding Companies Act, as a result of acquiring all of the issued shares of the following four entities from their former shareholders in exchange for shares of our common stock: (i) Shinhan Bank, a nationwide commercial bank listed on the Korea Exchange, (ii) Shinhan Securities Co., Ltd., a securities brokerage company listed on the Korea Exchange, (iii) Shinhan Capital Co., Ltd., a leasing company listed on the Korea Exchange Korean Securities Dealers Automated Quotations (“KRX KOSDAQ”), and (iv) Shinhan Investment Trust Management Co., Ltd., a privately held investment trust management company. On September 10, 2001, the common stock of our holding company was listed on what is currently the KRX KOSPI Market.

 

47


Since our inception, we have expanded our operations, in large part, through strategic acquisitions, establishing subsidiaries or formation of joint ventures. Our key acquisitions, capital contributions and joint venture formations are described as below:

 

Date of Acquisition

  

Entity

  

Principal Activities

  

Method of Establishment

April 2002

   Jeju Bank    Regional banking   

Acquisition from Korea

Deposit Insurance

Corporation

July 2002

   Shinhan Securities Co., Ltd.(1)    Securities and investment   

Acquisition from the

SsangYong Group

August 2002

  

Shinhan BNP Paribas

Investment Trust

Management Co., Ltd.(2)

   Investment advisory   

50:50 joint venture with

BNP Paribas

August 2003

   Chohung Bank    Commercial banking   

Acquisition from

creditors

December 2005

   Shinhan Life Insurance    Life insurance services   

Acquisition from

shareholders

March 2007

   LG Card    Credit card services   

Acquisition from

creditors

January 2012

   Tomato Mutual Savings Bank(3)    Savings bank    Purchase and assumption of assets and liabilities from creditors

January 2013

   Yehanbyoul Savings Bank(4)    Savings bank    Acquisition from Korea Deposit Insurance Corporation

October 2017

   Shinhan REITs Management    Real estate asset management    Newly established

February 2019, January 2020

  

 

Orange Life Insurance(5)

  

 

Life insurance services

  

 

Acquisition from majority shareholders and subsequent comprehensive stock exchange

May 2019

   Asia Trust Co. Ltd.(6)    Real estate trust business    Acquisition from majority shareholders

August 2019

   Shinhan AI. Co., Ltd.    Investment advisory    Incorporated and joined as a wholly-owned subsidiary

September 2020, December 2020

  

 

Shinhan Venture Investment)(7)

  

 

Venture capital

  

 

Acquisition from majority shareholders and subsequent comprehensive stock exchange

 

48


Date of Acquisition

  

Entity

  

Principal Activities

  

Method of Establishment

January 2021

   Shinhan Asset Management(8)    Asset management services    Acquisition of remaining interests from BNP Paribas Asset Management Holding

June 2022

   Shinhan EZ General Insurance(9)    General insurance services   

Acquisition of BNP Paribas

Cardif General Insurance

 

Notes:

 

(1)

Renamed as Shinhan Investment Corp. from Goodmorning Shinhan Securities Co., Ltd. effective August 2009 and renamed again as Shinhan Securities Co., Ltd. from Shinhan Investment Corp. effective October 2022.

(2)

In January 2009, SH Asset Management Co., Ltd. and Shinhan BNP Paribas Investment Trust Management merged to form Shinhan BNP Paribas Asset Management.

(3)

Shinhan Hope Co., Ltd. was established on December 12, 2011, to purchase and assume certain assets and liabilities of Tomato Mutual Savings Bank. On December 28, 2011, Shinhan Hope Co., Ltd. obtained a savings bank license, changed its name to Shinhan Savings Bank and became our direct subsidiary.

(4)

In January 2013, we entered into a share purchase agreement with Korea Deposit Insurance Corporation for the acquisition of Yehanbyoul Savings Bank, a savings bank located in Korea, for W45.3 billion, and received regulatory approval to merge Yehanbyoul Savings Bank into our existing subsidiary Shinhan Saving Bank. On April 1, 2013, Shinhan Savings Bank and Yehanbyoul Savings Bank merged into a single entity, with Yehanbyoul Savings Bank being the surviving entity and the newly merged bank being named Shinhan Savings Bank.

(5)

On February 1, 2019, we acquired a 59.15% interest in Orange Life Insurance, the former Korean unit of ING Life Insurance, as part of our efforts to diversify and enhance our non-banking businesses. On January 28, 2020, we acquired the remaining interests in Orange Life Insurance by effecting a comprehensive stock exchange under Articles 360-2 of the Korean Commercial Code whereby holders (other than us) of Orange Life Insurance’s common stock transferred all of their shares to us and in return receive shares of our common stock, and hence Orange Life Insurance became our wholly owned subsidiary as of such date. Orange Life Insurance was subsequently merged with and into Shinhan Life Insurance in July 2021.

(6)

In October 2018, we announced the acquisition of a 60.0% interest in Asia Trust Co. Ltd. According to the transaction agreement, we seek to complete the acquisition by acquiring the remaining 40.0% shares in Asia Trust Co. Ltd. by 2022. The acquisition was approved by the Financial Services Commission on February 17, 2019 and closed on May 2, 2019. Upon closing, Asia Trust Co. Ltd. became our direct subsidiary. In May 2022, Asia Trust Co. Ltd. changed its name to Shinhan Asset Trust Co., Ltd.

(7)

On September 29, 2020, we acquired a 96.8% interest in Neoplux, a venture capital company formerly under the Doosan Group. On December 30, 2020, we acquired the remaining interest in Neoplux by effecting a small-scale stock exchange under Article 360-10 of the Korean Commercial Code, and hence Neoplux has become our wholly owned subsidiary as of such date. On January 11, 2021, Neoplux changed its legal name to Shinhan Venture Investment.

(8)

On January 15, 2021, we acquired the remaining 35% interest in Shinhan BNP Paribas Asset Management from BNP Paribas Asset Management Holding and changed its legal name to Shinhan Asset Management, and hence Shinhan Asset Management has become our wholly-owned subsidiary as of such date.

(9)

On June 30, 2022 we acquired 94.54% interest in BNP Paribas Cardif General Insurance, which then changed its name to Shinhan EZ General Insurance, Ltd. Subsequently in November 2022, Shinhan EZ General Insurance, Ltd. conducted a paid-in capital increase and our shares decreased to 85.1%.

 

49


ITEM 4.B.

Business Overview

Unless otherwise specifically mentioned, the following business overview is presented on a consolidated basis under IFRS.

Our Principal Activities

We provide comprehensive financial services, principally consisting of the following:

 

   

commercial banking services, mainly consisting of:

 

   

retail banking, which primarily focuses on making loans to or receiving deposits from individual customers (including high net-worth individuals and families) and, to a lesser extent, not-for-profit institutions such as hospitals, airports and schools;

 

   

corporate banking, which primarily focuses on making loans to or receiving deposits from for-profit corporations, including small- and medium-sized enterprises, and providing investment banking services to corporate clients;

 

   

international banking, which primarily focuses on management of overseas subsidiaries and branch operations and other international businesses; and

 

   

other banking, which consists of treasury business (including internal asset and liability management and other non-deposit funding activities), securities investing and trading and derivatives trading, as well as administration of the overall banking operations.

 

   

credit card services;

 

   

securities services;

 

   

insurance services;

 

   

credit services;

 

   

asset management services, including securities investment trust management, investment advisory, call transaction, domestic and foreign private equity fund business as an executive officer, alternative investments through formation of private equity funds on a private placement basis and other management services; and

 

   

other services - savings banking services, collective investment administrative services, financial system development services, real estate trust services, real estate investment services, investment advisory services, and venture capital services.

Until the end of 2022, Shinhan Financial Group disclosed related information on life insurance services as a reporting segment. However, with the change in the internal reporting method for chief executive officers in accordance with insurance industry standards, starting from 2023, life insurance services and non-life insurance services have been integrated and redefined as insurance services segment for disclosure. Accordingly, the information for the reporting segments of 2022 has been rewritten.

In addition to the above-mentioned business activities, we, at the holding company level, have the following business departments and planning offices, the primary functions of which are to support cross-divisional management with respect to these specific functional areas: group & global investment banking business department, global market & securities planning office, global business planning office, wealth management planning office and retirement pension planning office.

Our principal business activities are not subject to any material seasonal trends. Although we have a number of overseas branches and subsidiaries, substantially all of our assets are located, and substantially all of our revenues are generated, in Korea.

 

50


Deposit-Taking Activities

Principally through Shinhan Bank, we offer many deposit products that target different customer segments with features tailored to each segment’s financial and other profiles. Our deposit products consist principally of the following:

 

   

Demand deposits. Demand deposits do not accrue interest or accrue interest at a lower rate than time or savings deposits and allow the customer to deposit and withdraw funds at any time. If interest-bearing, demand deposits have interest accruing at a fixed or variable rate depending on the period and the amount of deposit. Demand deposits constituted 19.8%, 18.5% and 17.0% of our total deposits as of December 31, 2021, 2022 and 2023, respectively. Demand deposits paid average interest of 0.32%, 0.47% and 0.99% in 2021, 2022 and 2023, respectively.

 

   

Time and savings deposits. Time deposits generally require the customer to maintain a deposit for a fixed term during which the deposit accrues interest at a fixed rate or a variable rate based on certain financial indexes, including the “cost of funds index,” or COFIX, published by the Korean Federation of Banks. If the deposit is withdrawn prior to the end of the fixed term, the customer is paid a lower interest rate than that originally offered. The term typically ranges from one month to five years. Time deposits constituted 43.8%, 51.4% and 53.8% of our total deposits as of December 31, 2021, 2022 and 2023, respectively, and paid average interest of 1.05%, 2.04% and 3.82% in 2021, 2022 and 2023, respectively. Savings deposits allow the customer to deposit and withdraw funds at any time and accrue interest at an adjustable interest rate, which is typically lower than the rate applicable to time or installment deposits. Savings deposits constituted 31.9%, 26.2% and 26.0% of our total deposits as of December 31, 2021, 2022 and 2023, respectively, and paid average interest of 0.23%, 0.40% and 0.86% in 2021, 2022 and 2023, respectively.

 

   

Other deposits. Other deposits consist mainly of certificates of deposit. Certificates of deposit typically have maturities from 30 days to two years. Interest rates on certificates of deposit are determined based on the length of the deposit and prevailing market interest rates. Certificates of deposit are sold at a discount to their face value, reflecting the interest payable on the certificates of deposit. Certificates of deposit constituted 4.5%, 3.9% and 3.2% of our total deposits as of December 31, 2021, 2022 and 2023, respectively and paid average interest of 0.91%, 1.97% and 3.82% in 2021, 2022 and 2023, respectively.

We also offer deposits which provide the customer with preferential rights to housing subscriptions under the Housing Law and Rules on Housing Supply (the “Housing Law”), and eligibility for mortgage and home equity loans. As a result of an amendment to the Housing Law in June 2015, new subscriptions to housing subscription savings accounts, housing subscription time deposits accounts and housing subscription installment savings accounts became no longer available after September 1, 2015. Instead, general housing subscription savings accounts (which combine all of the functions of the aforementioned three accounts) presently remain available to all. The contribution period is from the subscription date to the date on which the account holder is selected as the purchaser of a house, and the required monthly contribution amount is from a minimum of W20,000 to a maximum of W500,000. The interests accrued on general housing subscription savings accounts are paid in lump sum upon termination of the account, and such interests shall be calculated at the interest rate determined and announced by the Ministry of Land, Infrastructure and Transport. Those who have a general housing subscription savings account and meet certain other criteria are granted a preferential subscription right for the purchase of a house. In the case of privately funded houses, the aggregate amount of contributions made to the account must be at least the applicable deposit threshold amount for the location and area of the relevant house (from W2 million up to W15 million). It is impossible to change the account holder name of a general housing subscription savings account except in the case of inheritance by the death of the original account holder. For information on our deposits in Korean Won based on the principal types of deposit products we offer, see “— Description of Assets and Liabilities — Funding — Deposits.”

 

51


The rate of interest payable on our deposit products may vary significantly, depending on average funding costs, the rate of return on our interest-earning assets, prevailing market interest rates among financial institutions and other major financial indicators.

We also offer court deposit services for litigants in Korean courts, which involve providing effectively an escrow service for litigants involved in certain types of legal or other proceedings. Chohung Bank historically was a dominant provider of such services since 1958, and following the acquisition of Chohung Bank, we continue to hold a dominant market share in these services. Such deposits typically carry interest rates lower than the market rates (by approximately 0.35% per annum) and amounted to W7,610 billion and W7,308 billion and W6,421 billion as of December 31, 2021, 2022 and 2023, respectively.

The Monetary Policy Committee of the Bank of Korea imposes a reserve requirement on Won currency deposits at commercial banks at rates ranging from 0% to 7%, based generally on maturity and the type of deposit instrument. See “— Supervision and Regulation — Principal Regulations Applicable to Banks — Liquidity.”

The Depositor Protection Act provides for a deposit insurance system under which the Korea Deposit Insurance Corporation guarantees repayment of eligible bank deposits to depositors up to W50 million per depositor and W50 million per insured under the defined contribution retirement pension per bank. See “— Supervision and Regulation — Principal Regulations Applicable to Banks — Deposit Insurance System.”

Retail Banking Services

Overview

We provide retail banking services primarily through Shinhan Bank, and, to a significantly lesser extent, through Jeju Bank, a regional commercial bank. Our retail loans, before allowance for credit losses on loans and deferred loan origination costs and fees and excluding credit card receivables, amounted to W155,104 billion as of December 31, 2023.

Retail banking services include mortgage and home equity lending and retail lending as well as demand, savings and fixed deposit-taking, checking account services, electronic banking and automatic teller machines (“ATM”) services, bill paying services, payroll and check-cashing services, currency exchange and wire fund transfer. We believe that providing modern and efficient retail banking services is important to maintaining our public profile and as a source of fee-based income. Accordingly, we believe that our retail banking services and products will become increasingly important in the coming years as the domestic banking sector further develops and becomes more complex.

Retail banking has been and will continue to remain one of our core businesses. Our strategy in retail banking is to provide prompt and comprehensive services to retail customers through increased automation and improved customer service, as well as a streamlined branch network focused on sales. The retail segment places an emphasis on targeting high net-worth individuals.

Retail Lending Activities

We offer various retail loan products, consisting principally of loans to individuals and households. Our retail loan products target different segments of the population with features tailored to each segment’s financial profile and other characteristics, including customer’s occupation, age, loan purpose, collateral requirements and the duration of the customer’s relationship with Shinhan Bank. Our retail loans consist principally of the following:

 

   

Mortgage and home equity loans, which are mostly comprised of mortgage loans that are used to finance home purchases and are generally secured by the housing unit being purchased; and

 

52


   

Other retail loans, which are loans made to customers for any purpose other than mortgage and home equity loans and the terms of which vary based primarily upon the characteristics of the borrower and which are either unsecured or secured, or guaranteed by deposits or by a third party. Other retail loans also include advance loans extended on an unsecured basis to retail borrowers the use of proceeds for which is restricted to financing of home purchases prior to the completion of the construction.

As of December 31, 2023, our mortgage and home equity loans and other retail loans accounted for 56.3% and 43.7% of our total retail loans, respectively.

For secured loans, our policy is to lend up to 40% to 100% of the appraisal value of the collateral, after taking into account the value of any lien or other security interest that has priority over our security interest (other than petty claims). For mortgage and home equity loans, our general policy is to lend up to 40% to 85% of the appraisal value of the collateral, but subject to the maximum loan-to-value ratio, debt-to-income ratio and debt service ratio requirements for mortgage loans implemented by the Government. The loan-to-value ratio of secured loans, including mortgage and home equity loans, is updated on a monthly basis using the most recent appraisal value of the collateral, and maximum loan-to-value ratios are further adjusted based on factors such as the location of the secured property, nature and purpose of the loans and level of competition in the market. Since January 11, 2019, maximum loan-to-value ratios are determined and may be adjusted in increments of 1% (as opposed to increments of 5%, which was the case prior to January 11, 2019), allowing us to set more precise and tailored maximum loan-to-value ratios for secured loans. As of December 31, 2023, the loan-to-value ratio of mortgage and home equity loans of Shinhan Bank was 46.2%. As of December 31, 2023, substantially all of its mortgage and home equity loans were secured by residential property.

Under the Regulation on the Supervision of the Banking Business and the Detailed Regulation on the Supervision of the Banking Business, our banking subsidiaries were subject to, when extending mortgage and home equity loans, the maximum loan-to-value ratio of 70% (subject to certain exceptions, including the regulated areas described below) and the maximum debt-to-income ratio of 60% (only in respect of housing units located in the greater Seoul metropolitan area, subject to certain exceptions).

On January 31, 2018, the existing debt-to-income requirement was replaced by the modified debt-to-income ratio requirement, which reflects (i) both principal and interest payments on the applicable mortgage and home equity loan and existing mortgage and home equity loans and (ii) interest payments on other loans. The previous debt-to-income requirement had only reflected (i) both principal and interest payments on the applicable mortgage and home equity loan and (ii) interest payments on existing mortgage and home equity loans.

The regulations on mortgage and home equity loans are susceptible to the changes of housing market cycles and have been revised from time to time. From 2017 to 2022, the Government led by President Moon Jae-in announced and implemented a series of robust polices aimed at taming speculation and deterring the rise of housing prices. However, since the second half of 2022, the Government led by President Yoon Suk Yeol has announced and implemented a series of policies to ease the demand-side regulations in the real estate market in order to prevent housing prices from crashing due to the recent hike in interest rates. For example, the Government has released most areas from “speculative areas”, “overheated speculative areas” and “adjustment targeted areas” (collectively, the “regulated areas”) where tighter loan-to-value ratios and debt-to-income ratios are applicable to mortgage or home equity loans, with only Gangnam-Gu, Seocho-Gu, Songpa-Gu and Yongsan-Gu in the greater Seoul metropolitan area currently remaining as the regulated areas, removed the application of stricter loan-to-value ratio to new loans secured by high-price houses located in the regulated areas and allowed the extension of new loans secured by houses located in the regulated areas to households that already own one or more houses.

The Government also increased the loan-to-value ratio applicable to the regulated areas (i) up to 50% of the appraised value of the houses, except that such maximum loan-to-value ratio is 70% for low-income households that (1) have a combined (in case of married couple) annual income of no more than W90 million, (2) do not

 

53


currently own any housing and (3) are using the loan to purchase low-price housing valued at W900 million or less (W800 million or less in case of houses located in “adjustment targeted areas”) and (ii) up to 80% of the appraised value of the houses, for new loans to a first-time home buyer with a maximum residential mortgage loan amount of W600 million or less. The regulations on the debt-to-income ratio remained largely unchanged, with the debt-to-income ratio applicable to houses being (i) 60% for those that are located in the greater Seoul metropolitan area but excluding the regulated areas, (ii) 50% for those that are located in “adjustment targeted areas” and (iii) 40% for those that are located in “speculative areas” or “overheated speculative areas”. However, such debt-to-income ratios for houses located in regulated areas are adjusted to 60% for (i) low-income households that (1) have a combined (in case of married couple) annual income of no more than W90 million, (2) do not currently own any housing and (3) are using the loan to purchase low-price housing valued at W900 million or less (W800 million or less in case of houses located in “adjustment targeted areas”) and (ii) first-time homebuyers.

The Financial Services Commission also introduced a debt service ratio and a modified debt-to-income ratio in order to modernize credit review methods and stabilize the management of household debt. The modified debt-to-income ratio, which has been implemented beginning January 31, 2018 reflects (i) both principal and interest payments on the applicable mortgage and home equity loan and existing mortgage and home equity loans and (ii) interest payments on other loans. Previously, debt-to-income ratio had only reflected (i) both principal and interest payments on the applicable mortgage and home equity loan and (ii) interest payments on existing mortgage and home equity loans. Debt service ratios reflect principal and interest payments on both the applicable loan and other loans and have been fully implemented since October 2018. The modified debt-to-income ratios are used as the primary reference index in the evaluation and approval process for mortgage and home equity loans, and debt service ratios are generally used as a supplementary reference index providing additional limits on mortgage and home equity loans. For example, debt service ratios applicable to a loan applicant with a total aggregate loan amount exceeding W100 million (including the applied but not yet extended loan amount) should not exceed 40% unless otherwise specified by the applicable regulations.

Meanwhile, the Financial Services Commission introduced the “Stress DSR” system for floating rate, blended rate, and cyclical loans in the financial sector in order to prevent excessive household debt. The “Stress DSR” system imposes a certain level of interest rate spread (a stress rate) when calculating the DSR, taking into consideration the possibility that a borrower of a floating interest rate loan may be burdened with repayment of principal and interest due to an increase in the interest rate during the loan period. The Financial Services Commission began applying the system on February 26, 2024 initially to mortgage loans in the banking sector, and plans on gradually expanding the application to all types of loans in all industries.

In addition, the supervising authorities in Korea from time to time issue administrative instructions to Korean banks, which have the effect of regulating the access of borrowers to housing loans and, as such, demand for real estate properties. For example, the Financial Supervisory Service issued administrative instructions to financial institutions to (except in limited circumstances) verify the borrower’s ability to repay based on proof of income prior to making a mortgage and home equity loan regardless of the type or value of the collateral or the location of the property, which has had the effect of practically barring the grant of any new mortgage and home equity loans to borrowers without verifiable income.

Our banking subsidiaries extend mortgage and home equity loans in compliance with the applicable regulations and administrative instructions by the relevant supervising authorities.

 

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The following table sets forth a breakdown of our retail loans.

 

     As of December 31,  
     2021     2022     2023  
                    
     (In billions of Won, except percentages)  

Retail loans(1)

      

Mortgage and home equity loans

   W 79,860     W 81,724     W 87,305  

Other retail loans

     79,146       73,641       67,799  

Percentage of retail loans to total gross loans

     40.4     37.6     37.2

 

Note:

 

(1)

Before allowance for credit losses on loans and deferred loan origination costs and fees and excludes credit card receivables.

The total mortgage and home equity loans amounted to W87,305 billion as of December 31, 2023, and as of such date, consisted of amortizing loans (whose principal is repaid by part of the installment payments) in the amount of W55,606 billion and non-amortizing loans in the amount of W31,699 billion. In addition, as of December 31, 2023, we also provided lines of credit in the aggregate outstanding amount of W325 billion for non-amortizing loans.

Pricing

The interest rates payable on Shinhan Bank’s retail loans are either periodically adjusted floating rates (based on a base rate determined for three-month, six-month or twelve-month periods derived using an internal transfer price system, which reflects the market cost of funding, as adjusted to account for expenses related to lending and the profit margin of the relevant loan products) or fixed rates that reflect the market cost of funding, as adjusted to account for expenses related to lending and the profit margin. Fixed rate loans are offered only on a limited basis and at a premium to floating rate loans. For unsecured loans, which Shinhan Bank provides on a floating or fixed rate basis, interest rates thereon reflect a margin based on, among other things, the borrower’s credit score as determined during its loan approval process. For secured loans, the credit limit is based on the type of collateral, priority with respect to the collateral and the loan-to-value ratio. Shinhan Bank may adjust the pricing of these loans to reflect the borrower’s current and/or expected future contribution to Shinhan Bank’s profitability. The interest rate on Shinhan Bank’s loan products may become adjusted at the time the loan is extended. If a loan is repaid within three years following the date of the loan, the borrower is required to pay an early repayment fee, which is typically 0.7% to 1.4%, depending on types of loans and applicable interest rates, of the outstanding principal amount of and accrued and unpaid interest on the loan, multiplied by a fraction the numerator of which is the number of the remaining days on the loan until maturity and the denominator of which is the number of days comprising the term of the loan or three years, whichever is greater.

As of December 31, 2023, Shinhan Bank’s three-month, six-month and twelve-month base rates were 3.83%, 3.87% and 3.74%, respectively. As of December 31, 2023, Shinhan Bank’s fixed rates for mortgage and home equity loans with a maturity of five years was 3.81%. Shinhan Bank’s fixed rates for other retail loans with a maturity of one year ranged from 4.21% to 14.00%, depending on the credit scores of its customers. As of December 31, 2023, 91.3% of Shinhan Bank’s total retail loans were floating rate loans and 8.7% were fixed rate loans. As of the same date, 91.3% of Shinhan Bank’s retail loans with maturity of more than one year were floating rate loans and 8.7% were fixed rate loans.

The interest rate charged to customers by our banking subsidiaries is based, in part, on the “cost of funds index”, or COFIX, which is published by the Korean Federation of Banks. COFIX is computed based on the weighted average interest of select funding products (including time deposits, housing and other installment savings deposits, repos, discounted bills and senior non-convertible financial debentures) of eight major Korean banks (comprised of Shinhan Bank, Kookmin Bank, Woori Bank, KEB Hana Bank, Nonghyup Bank, Industrial Bank of Korea, Citibank Korea Inc. and Standard Chartered Bank Korea Limited). Each bank then independently

 

55


determines the interest rate applicable to its respective customers by adding a spread to the COFIX based on the difference between the COFIX and such bank’s general funding costs, administration fees, the customer’s credit score, the maturity of the loan and other customer-specific premiums and discounts based on the customer relationship with such bank. These interest rates are typically adjusted on a monthly basis. In January 2019, the Financial Services Commission announced plans to reflect rates for short term deposits such as demand deposits when computing the “cost of funds index,” or COFIX, which is expected to result in lower interest rates for household loans compared to the previous COFIX rate.

Private Banking

Historically, we have focused on customers with high net-worth. Our retail banking services include providing private banking services to high net-worth customers who seek personal advice in complex financial matters. Our aim in private banking is to help enhance wealth accumulation by, and increase the financial sophistication of, our high net-worth clients by offering them customized wealth management solutions and comprehensive financial services including asset portfolio and fund management, tax consulting, real estate management and family office services, among others. Since the end of 2011, in order to preemptively respond to evolving customer needs and promote asset growth by inducing greater synergy between commercial banking and investment advisory services offered by Shinhan Securities, Shinhan Bank launched private wealth management centers which combine certain branches of Shinhan Bank with those of Shinhan Securities located in the same area. Shinhan Bank’s strength in private banking has been widely recognized by a number of significant industry awards in recent years, including the grand prize at the Premium Brand Index by Korean Standards Association, Chosun Ilbo and Ministry of Trade, Industry and Energy (awarded 16 consecutive years), the Korea Prestige Brand Award by the Korea Economic Daily (awarded 8 consecutive years), the Star Brand Award by Maekyung Media Group (awarded 7 consecutive years) and National Brand Award by Chosun Ilbo (awarded 6 consecutive years) in 2023.

As of December 31, 2023, Shinhan Bank operated 25 private wealth management service centers nationwide, including 17 in Seoul, 3 in Gyeonggi province and 5 in cities located in other regions in Korea. As of December 31, 2023, Shinhan Bank had approximately 19,462 private banking customers, who typically are required to have W1,000 million or more in deposits with Shinhan Bank to qualify for its private banking services.

Corporate Banking Services

Overview

We provide corporate banking services, primarily through Shinhan Bank, to small- and medium-sized enterprises, including enterprises known as SOHO (standing for “small office, home office”), which are small enterprises operated by individuals or households, and, to a lesser extent, to large corporations, including corporations that are affiliated with chaebols. We also lend to government-controlled enterprises.

The following table sets forth the balances and percentage of our total loans (before allowance for credit losses on loans and deferred loan origination costs and fees) attributable to each category of our corporate lending business as of the dates indicated.

 

     As of December 31,  
     2021     2022     2023  
                                         
     (In billions of Won, except percentages)  

Small- and medium-sized enterprises loans(1)

   W 121,961        31.0   W 131,304        31.8   W 134,271        32.2

Large corporate loans

     40,368        10.3       49,503        12.0       54,765        13.1  

Others(2)

     46,139        11.7       48,804        11.8       45,115        10.8  
  

 

 

    

 

 

   

 

 

    

 

 

   

 

 

    

 

 

 

Total corporate loans

   W 208,468        53.0   W 229,611        55.6   W 234,151        56.1
  

 

 

    

 

 

   

 

 

    

 

 

   

 

 

    

 

 

 

 

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Notes:

 

(1)

Represents the principal amount of loans extended to corporations meeting the definition of small- and medium-sized enterprises under the Basic Act on Small- and Medium-sized Enterprises and its Presidential Decree.

 

(2)

Includes loans to governmental agencies, loans to banks and other corporate loans, including loans originated by subsidiaries other than Shinhan Bank which are classified as corporate loans for purposes of financial reporting.

Small- and Medium-sized Enterprises Banking

Under the Basic Act on Small-and Medium-sized Enterprises (the “SME Basic Act”) as amended and effective from November 15, 2022, and the related Presidential Decree, in order to qualify as a small-and medium-sized enterprise, (i) the enterprise’s total assets at the end of the immediately preceding fiscal year must be less than W500 billion, (ii) the enterprise must meet the standards prescribed by the Presidential Decree in relation to the average and total annual sales revenues applicable to the type of its main business, and (iii) the enterprise must meet the standards of management independence from ownership as prescribed by the Presidential Decree, including non-membership in a conglomerate as defined in the Monopoly Regulation and Fair Trade Act. An enterprise shall not qualify as a small-or medium-sized enterprise if it is incorporated into, or is deemed to be incorporated into a business group subject to disclosure under the Monopoly Regulation and Fair Trade Act. Non-profit enterprises that satisfy certain requirements prescribed in the SME Basic Act and its Presidential Decree may qualify as a small-and medium-sized enterprise. Furthermore, cooperatives and federations of cooperatives as prescribed by the Presidential Decree are deemed as small-and medium-sized enterprises, effective from April 15, 2014. As of December 31, 2023, we had loans to 478,471 small-and medium-sized enterprises for an aggregate amount of W134,271 billion (before allowance for credit losses on loans and deferred loan origination costs and fees).

We believe that Shinhan Bank, whose traditional focus has been on small- and medium-sized enterprises lending, is well-positioned to succeed in the small- and medium-sized enterprises market in light of its marketing capabilities (which we believe have provided Shinhan Bank with significant customer loyalty) and its prudent risk management practices, including conservative credit rating systems for credit approval. To maintain or increase its market share of small- and medium-sized enterprises lending, Shinhan Bank:

 

   

has accumulated a market-leading expertise and familiarity as to customers and products. We believe Shinhan Bank has an in-depth understanding of the credit risks embedded in this market segment, allowing Shinhan Bank to develop loan and other products specifically tailored to the needs of this market segment;

 

   

operates a relationship management system to provide customer services that are tailored to small- and medium-sized enterprises. Shinhan Bank currently has relationship management teams in 193 banking branches, of which 63 are corporate banking branches and 130 are hybrid banking branches designed to serve both retail customers and, to a limited extent, corporate customers. These relationship management teams market products, and review and approve smaller loans with less credit risks; and

 

   

continues to focus on cross-selling loan products with other products. For example, when Shinhan Bank lends to small- and medium-sized enterprises, it also explores opportunities to cross-sell retail loans or deposit products to the employees of these enterprises or to provide financial advisory services.

Large Corporate Banking

Large corporate customers consist primarily of member companies of chaebols and financial institutions. Our large corporate loans amounted to W54,765 billion (before allowance for credit losses on loans and deferred loan origination costs and fees) as of December 31, 2023. Large corporate customers tend to have better credit profiles than small-and medium-sized enterprises, and accordingly, Shinhan Bank has expanded its focus on these customers as part of its risk management policy.

 

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Shinhan Bank aims to be a one-stop financial solution provider that also partners with its corporate clients in their corporate expansion and growth endeavors. To that end, Shinhan Bank provides a wide range of corporate banking services, including investment banking, real estate financing, overseas real estate project financing, large development project financing, infrastructure financing, structured financing, equity investments/venture investments, mergers and acquisitions consulting, securitization and derivatives services, including securities and derivative products and foreign exchange trading. Shinhan Bank, through its Hong Kong branch, also arranges financing for, and offers consulting services to, Korean companies expanding their business overseas, particularly in Asia.

Digital Corporate Banking

Shinhan Bank offers corporate customers a web-based total cash management service known as “Shinhan Bizbank.” Shinhan Bizbank supports substantially all types of banking transactions ranging from basic transaction history inquiries and fund transfers to opening letters of credit, trade finance, payment management, collection management, sales settlement service, acquisition settlement service, business-to-business settlement service, sweeping, pooling, ERP interface service, host-to-host banking solutions, SWIFT SCORE service and global cash and liquidity management service. In addition, Shinhan Bank provides customers with integrated and advanced access to its financial services through its “Inside Bank” program, which combines Internet banking, capital management services and enterprise resource planning to better serve corporate customers. The Inside Bank program also seeks to provide customized financial services to meet the comprehensive needs of target corporate customers ranging from conglomerates to small enterprises in various industries, with the goal of enhancing convenience to our corporate customers in accessing our financial services as well as assisting them to strategically manage their funds. In line with Shinhan Bank’s efforts to facilitate non-face-to-face online transactions for corporate transactions, in 2018, Shinhan Bank upgraded its virtual account-based corporate fund management service, known as “Shinhan Damoa Service”, making it available on mobile channels. In addition, Shinhan Bank has made the fund transfers via phone number service (allowing customers to make fund transfers without the recipients’ account number), which was previously only available for personal banking customers, available for corporate banking customers as well. As part of Shinhan Bank’s effort to lower settlement fees for small business owners, in May 2019, Shinhan Bank launched “ZeroPay Biz Shinhan”, an account-based mobile payment service enabling vendors to easily receive payments from customers’ accounts by scanning the vendor’s QR code with a smartphone. In October 2020, Shinhan Bank upgraded the “Shinhan S Corporate Bank” platform to launch “Shinhan SOL Biz”, a non-face-to-face application for corporate clients, with the goal of improving the platform so that Shinhan Bank can offer non-face-to-face channels to corporate clients that are as convenient and user-friendly as Shinhan Bank’s online retail banking platforms. In August 2021, Shinhan Bank launched a non-face-to-face name verification for corporate banking customers via smartphone using Shinhan SOL Biz, enabling corporate customers to open new bank accounts without visiting a branch.

Corporate Lending Activities

Our principal loan products for corporate customers are working capital loans and facilities loans. Working capital loans, which include discounted notes and trade financing, are generally loans used for general working capital purposes. Facilities loans are provided to finance the purchase of equipment and construction of manufacturing plants. As of December 31, 2023, Shinhan Bank’s working capital loans and facilities loans amounted to W75,000 billion and W90,738 billion, respectively, representing 44.3% and 53.6% of Shinhan Bank’s total Won-denominated corporate loans. Working capital loans generally have a maturity of one year, but may be extended on an annual basis for an aggregate term of three years in the case of unsecured loans and five or ten years in the case of secured loans. Facilities loans have a maximum maturity of 15 years, are typically repaid in semiannual installments per annum and may be entitled to a grace period not exceeding one-third of the loan term with respect to the first repayment; facilities loans with a term of three years or less may be paid in full at maturity.

Loans to corporations may be unsecured or secured by real estate, deposits or guaranty certificates. As of December 31, 2023, Shinhan Bank’s secured loans and guaranteed loans (including loans secured by guaranty

 

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certificates issued by credit guarantee insurance funds) accounted for 70.7% and 12.8%, respectively, of Shinhan Bank’s Won-denominated loans to small-and medium-sized enterprises. As of December 31, 2023, 49.0% of the corporate loans of Shinhan Bank were secured by real estate.

When evaluating whether to extend loans to corporate customers, Shinhan Bank reviews their creditworthiness, credit score, value of any collateral and/or third party guarantee. The value of collateral is computed using a formula that takes into account the appraised value of the collateral, any prior liens or other claims against the collateral and an adjustment factor based on a number of considerations including, with respect to property, the average value of any nearby property sold in a court-supervised auction during the previous year. Shinhan Bank revalues collateral when a secured loan is renewed or if a trigger event occurs with respect to the loan in question.

Pricing

Shinhan Bank determines the price for its corporate loan products based principally on their respective cost of funding and the expected loss rate based on the borrower’s credit risk. As of December 31, 2023, 75.4% of Shinhan Bank’s corporate loans with outstanding maturities of one year or more had variable interest rates as determined by the applicable market rates.

More specifically, interest rates on Shinhan Bank’s corporate loans are generally determined as follows:

Interest rate = (Shinhan Bank’s periodic market floating rate or reference rate) plus transaction cost plus credit spread plus risk premium plus or minus discretionary adjustment.

Depending on the market condition and the agreement with the borrower, Shinhan Bank may use either its periodic market floating rate or the reference rate as the base rate in determining the interest rate for the borrower. As of December 31, 2023, Shinhan Bank’s periodic market floating rates (which are based on a base rate determined for a three-month, six-month, one-year, two-year, three-year or five-year period, as applicable, as derived using Shinhan Bank’s market rate system) were 3.83% for three months, 3.87% for six months, 3.74% for one year, 3.65% for two years, 3.67% for three years and 3.75% for five years. As of the same date, Shinhan Bank’s reference rate was 4.00%. The reference rate refers to the base lending rate used by Shinhan Bank and is determined annually by Shinhan Bank’s Asset & Liability Management Committee based on, among others, Shinhan Bank’s funding costs, cost efficiency ratio and discretionary margin.

Transaction cost reflects the standardized transaction cost assigned to each loan product and other miscellaneous costs, including contributions to the Credit Guarantee Fund, and education taxes. The Credit Guarantee Fund is a statutorily created entity that provides credit guarantees to loans made by commercial banks and is funded by mandatory contributions from commercial banks in the amount of approximately 0.39% of all loans (excluding certain loans such as facility loans) made by them.

The credit spread is added to the periodic floating rate to reflect the expected loss based on the borrower’s credit rating and the value of any collateral or payment guarantee. In addition, Shinhan Bank adds a risk premium which takes into account the potential of unexpected loss that may exceed the expected loss from the credit rating assigned to a particular borrower.

A discretionary adjustment rate is added or subtracted to reflect the borrower’s current and/or future contribution to Shinhan Bank’s profitability. If additional credit is provided by way of a guarantee, the adjustment rate is subtracted to reflect such change in the credit spread. In addition, depending on the price and other terms set by competing banks for similar borrowers, Shinhan Bank may reduce the interest rate to compete more effectively with other banks.

 

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International Business

Shinhan Bank also engages in treasury and investment activities in international capital markets, principally including foreign currency-denominated securities trading, foreign exchange trading and services, trade-related financial services, international factoring services and foreign banking operations through its overseas branches and subsidiaries. Shinhan Bank aims to become a leading bank in Asia and expand its international business by focusing on further bolstering its overseas network, localizing its overseas operations and diversifying its product offerings, particularly in terms of asset management, in order to meet the various financing needs of its current and potential customers overseas.

Other Banking Services

Other banking businesses carried on by Shinhan Bank include treasury business (including internal asset and liability management and other non-deposit funding activities), trading of, and investment in, debt securities and, to a lesser extent, equity securities for its own accounts, derivative trading activities, as well as managing back-office functions.

Treasury

Shinhan Bank’s treasury division provides funds to all of Shinhan Bank’s business operations and ensures the liquidity of its operation. To secure stable long-term funds, Shinhan Bank uses fixed and floating rate notes, debentures, structured financing and other advanced funding methods. As for overseas funding, Shinhan Bank closely monitors the feasibility of raising funds in currencies other than the U.S. Dollar, such as the Japanese Yen and the Euro. In addition, Shinhan Bank makes call loans and borrows call money in the short-term money market. Call loans are short-term lending among banks and financial institutions in either Korean Won or foreign currencies with a minimum transaction amount of W100 million and maturities of typically one day.

Securities Investment and Trading

Shinhan Bank invests in and trades securities for its own accounts in order to maintain adequate sources of liquidity and to generate interest income, dividend income and capital gains. Shinhan Bank’s trading and investment portfolios consist primarily of Korean treasury securities and debt securities issued by Government agencies, local governments or certain government-invested enterprises, debt securities issued by financial institutions and equity securities listed on the KRX KOSPI Market and KRX KOSDAQ Market of the Korea Exchange. For a detailed description of our securities investment portfolio, see “— Description of Assets and Liabilities — Investment Portfolio.”

Derivatives Trading

Shinhan Bank provides to its customers, and to a limited extent, trades for its proprietary accounts, a broad range of derivatives products, which include:

 

   

interest rate swaps, options, and futures relating to interest rate risks;

 

   

cross-currency swaps, largely for Korean Won against U.S. Dollars, Japanese Yen and Euros;

 

   

equity and equity-linked options;

 

   

foreign currency forwards, options and swaps;

 

   

commodity forwards, swaps and options;

 

   

credit derivatives; and

 

   

KOSPI 200 indexed equity options.

 

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Shinhan Bank’s outstanding derivatives commitments in terms of notional amount were W241,415 billion, W239,620 billion and W251,507 billion in 2021, 2022 and 2023, respectively. Such derivative operations generally focus on addressing the needs of Shinhan Bank’s corporate clients to enter into derivatives contracts to hedge their risk exposure and entering into back-to-back derivatives to hedge Shinhan Bank’s risk exposure that results from such client contracts.

Shinhan Bank also enters into derivative contracts to hedge the interest rate and foreign currency risk exposures that arise from its own assets and liabilities. In addition, to a limited extent, Shinhan Bank engages in the proprietary trading of derivatives within its regulated open position limits. See “— Description of Assets and Liabilities — Derivatives.”

Trust Account Management Services

Overview

Shinhan Bank’s trust account management services involve management of trust accounts, primarily in the form of money trusts. Trust account customers are typically individuals seeking higher rates of return than those offered by bank account deposits. Because deposit reserve requirements do not apply to deposits held in trust accounts as opposed to deposits held in bank accounts, and regulations governing trust accounts tend to be less strict, Shinhan Bank is generally able to offer higher rates of return on trust account products than on bank deposit products.

Trust account products generally require higher minimum deposit amounts than those required by comparable bank account deposit products. Unlike bank deposit products, deposits in trust accounts are invested primarily in securities (consisting principally of debt securities and beneficiary certificate for real estate financing) and, to a lesser extent, in loans, as the relative shortage of funding sources require that trust accounts be invested in a higher percentage of liquid assets.

Under the Banking Act, the Financial Investment Services and Capital Markets Act and the Trust Act, assets in trust accounts are required to be segregated from other assets of the trustee bank and are unavailable to satisfy the claims of the depositors or other creditors of such bank. Accordingly, trust accounts that are not guaranteed as to principal (or as to both principal and interest) are accounted for and reported separately from the bank accounts. See “— Supervision and Regulation.” Trust accounts are regulated by the Trust Act and the Financial Investment Services and Capital Markets Act, and most national commercial banks offer similar trust account products. Shinhan Bank earns income from trust account management services, which is recorded as net trust management fees.

As of December 31, 2021, 2022 and 2023, Shinhan Bank had total trust assets of W92,077 billion, W95,855 billion and W125,906 billion, respectively, comprised principally of securities investments of W22,438 billion, W22,316 billion and W21,913 billion, respectively; real property investments of W10,926 billion, W9,767 billion and W9,022 billion, respectively; and loans with an aggregate principal amount of W396 billion, W461 billion and W409 billion, respectively. Securities investments consisted of corporate bonds, government-related bonds and other securities, primarily commercial paper. As of December 31, 2021, 2022 and 2023, debt securities accounted for 23.8%, 22.8% and 17.0%, respectively, and equity securities constituted 0.6%, 0.5% and 0.4%, respectively, of Shinhan Bank’s total trust assets. Loans made by trust accounts are similar in type to those made by bank accounts, except that they are made only in Korean Won. As of December 31, 2021, 2022 and 2023, 76.0%, 83.4% and 83.6%, respectively, of the amount of loans from the trust accounts were collateralized or guaranteed. In making investment from funds received for each trust account, each trust product maintains investment guidelines applicable to each such product which set forth, among other things, company-, industry- and security-specific limitations.

 

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Trust Products

In Korea, trust products typically take the form of money trusts, which are discretionary trusts over which (except in the case of a specified money trust) the trustees have investment discretion subject to applicable law and is commingled and managed jointly for each type of trust account. The specified money trusts are established on behalf of customers who give specific directions as to how their trust assets should be invested.

Money trusts managed by Shinhan Bank’s trust account business amounted to W53,763 billion, W61,110 billion and W69,292 billion as of December 31, 2021, 2022 and 2023, respectively.

Shinhan Bank offers variable rate trust products through its retail branch network. As of December 31, 2021, 2022 and 2023, Shinhan Bank’s variable rate trust accounts amounted to W49,831 billion, W57,590 billion and W66,083 billion, respectively, of which principal guaranteed variable rate trust accounts amounted to W3,931 billion, W3,519 billion and W3,208 billion, respectively. Variable rate trust accounts offer their holders variable rates of return on the principal amount of the deposits in the trust accounts and do not offer a guaranteed return on the principal of deposits, except in the limited cases of principal guaranteed variable rate trust accounts, for which payment of the principal amount is guaranteed. Shinhan Bank charges a lump sum or a fixed percentage of the assets held in such trusts as a management fee, and, depending on the trust products, is also entitled to additional fees in the event of early termination of the trusts by the customer. Korean banks, including Shinhan Bank, are currently allowed to guarantee the principal of the following types of variable rate trust account products: (i) existing individual pension trusts, (ii) new individual pension trusts, (iii) existing retirement pension trusts, (iv) new retirement pension trusts, (v) pension trusts and (vi) employee retirement benefit trusts. Shinhan Bank also offers an insignificant amount of guaranteed fixed rate trust products (amounting to W1.0 billion, W1.0 billion and W1.0 billion as of December 31, 2021, 2022 and 2023, respectively), which provide to its holders a guaranteed return of the principal as well as a guaranteed fixed rate of return. These products are carry-overs from past offerings, and Shinhan Bank no longer offers guaranteed fixed rate trust products.

Credit Card Services

Products and Services

We currently provide our credit card services principally through our credit card subsidiary, Shinhan Card, and to a limited extent, Jeju Bank.

Shinhan Card offers a wide range of credit card and other services, principally consisting of the following:

 

   

credit card services, which involve providing cardholders with credit up to a preset limit to purchase products and services. Repayment for credit card purchases may be made either (i) on a lump-sum basis, namely, in full at the end of a monthly billing cycle or (ii) on a revolving basis subject to a minimum monthly payment. The minimum monthly payment for holders of credit cards issued before December 30, 2014 is the greater of (x) 5% to 20% of the amount outstanding (depending on the cardholder’s credit) or (y) W30,000. The minimum monthly payment for holders of credit cards issued on or after December 30, 2014 is the greater of (x) 10% to 30% of the amount outstanding (depending on the cardholder’s credit) or (y) W50,000. Currently, the outstanding credit card balance subject to the revolving basis payments generally accrues interest at the effective annual rates of approximately 5.4% to 19.9%.

 

   

cash advances, which enable the cardholders to withdraw cash subject to a preset limit from an ATM or a bank branch. Repayments for cash advances may be made either on a lump-sum basis or, in the case of credit cards issued before December 30, 2014, on a revolving basis. Currently, the lump-sum cash advances generally accrue interest at the effective annual rates of approximately 5.5% to 19.9% and the revolving cash advances generally accrue interest at a minimum rate of 6.4% to 19.9% of the outstanding balance (depending on the cardholder’s credit).

 

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installment purchases, which provide customers with an option to purchase products and services from select merchants on an installment basis for which repayments must be made in equal amounts over a fixed term generally ranging from two to 36 months, and for certain limited types of cards, up to 36 months. Currently, the outstanding installment purchase balances generally accrue interest at the effective annual rates of approximately 9.5% to 19.9%.

 

   

card loans, which enable cardholders to receive, up to a preset limit, a loan which is generally unsecured. Repayment of card loans is made generally by (i) repaying principal and interest in equal amounts on an installment basis over a fixed term of two to 48 months, (ii) repaying the principal and interest amounts in full at maturity, or (iii) making interest-only payments during the initial grace period of either three months or six months and repaying the principal and interest amounts on a monthly installment basis over the remaining period of typically two to 36 months. Currently, the outstanding card loan balances generally accrue interest at the effective annual rates of approximately 4.3% to 19.9%. Delinquent credit card receivables can also be restructured into loans, which we classify as card loans, and these loans generally accrue interest at the effective annual rates of approximately 11.9% to 19.5% over a fixed term whose maximum is 72 months.

Shinhan Card derives revenues from annual membership fees paid by credit cardholders, interest charged on credit card balances, fees and interest charged on cash advances and card loans, interest charged on late and deferred payments and merchant fees paid by retail and service establishments. Merchant fees and interest on cash advances constitute the largest source of revenue.

The annual membership fees for credit cards vary depending on the type of credit card and the benefits offered thereunder. For standard credit cards and most of the affinity and co-branded cards, Shinhan Card charges an annual membership fee ranging from W1,000 to W2,000,000 per credit card, depending on the type of the card and the cardholder profile. Certain government affinity cards have no annual membership fee. If Shinhan Card’s customers make cash advances using ATMs of a financial institution other than Shinhan Card, Shinhan Card also charges a usage fee for such cash advances in an amount equivalent to the fees charged by such financial institution for the use of its ATM plus costs to cover Shinhan Card’s related administration expenses.

Any accounts that are unpaid when due are deemed to be delinquent accounts, for which Shinhan Card levies a late charge in lieu of the interest rates applicable prior to default. The late charge rate currently ranges from 7.3% to 20.0% per annum. Since the first half of 2021, instead of levying a late charge in lieu of interest rates prior to default, Shinhan Card maintained the interest rates prior to default but added a late charge rate of 3% in addition to the interest rates prior to default.

Merchant discount fees, which are processing fees Shinhan Card charges to merchants, can be up to the regulatory limit of 2.3% of the purchased amount depending on the merchant used, with the average charge for credit cards being 1.41% in 2023. For small- and medium-sized merchants, the applicable regulations impose reduced fee rates of 0.8% (in the case of merchants with annual sales of W300 million or less) and 1.3% (in the case of merchants with annual sales of more than W300 million and up to W500 million), respectively, of the purchased amount.

Although making payments on a revolving basis is more common in many other countries, this payment method is still in its early stages of development in Korea. Cardholders in Korea are generally required to repay their purchases within approximately 14 to 44 days of purchase depending on their payment cycle, except in the case of installment purchases where the repayment term is typically three to six months. Accounts that remain unpaid after this period are deemed to be delinquent, and Shinhan Card levies late charges on and closely monitors such accounts. For purchases made on an installment basis, Shinhan Card charges interest on unpaid amounts at rates that vary according to the terms of repayment.

Cardholders are required to settle their outstanding balances in accordance with the terms of the credit cards they hold. Cardholders are required to select the monthly settlement date when they open the credit card account

 

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and may subsequently change the settlement date but no more than once every 60 days. Settlement dates at or around the end of each month are the most popular since salaries are typically paid at the end of the month.

In addition to credit card services, Shinhan Card also offers check cards, which are similar to debit cards in the United States and many other countries, to retail and corporate customers. A check card can be used at any of the merchants that accept credit cards issued by Shinhan Card and the amount charged to a check card is directly debited from the cardholder’s designated bank account. Check cards have a low risk of default and involve minimal funding costs. Although Shinhan Card does not charge annual membership fees on the majority of check cards, merchants are charged fees on the amount purchased using check cards at a rate between 0.50% and 2.50%, depending on the type of business, which is lower than the corresponding fee charged for credit card use.

Recently, the Financial Services Commission has allowed certain financial institutions, including Shinhan Card, to test innovative financial services. Shinhan Card obtained approval from the Financial Services Commission to test nine business: (i) peer-to-peer credit card remittance services whereby individuals can send money to others directly using credit cards, (ii) a credit scoring system that evaluates individual business owners’ credit standing based on their revenue records and history of credit card use, (iii) small-scale investment using credit cards, (iv) face recognition payments, (v) house rent payments using credit cards, (vi) rental brokerage platforms, (vii) overseas remittance using credit cards, (viii) quick payment to small merchants using credit card reward points and (ix) family cards for underage children. As of December 31, 2023, six businesses have been successfully commercialized, and we expect to launch the remaining three services in the foreseeable future.

Recently, competition in the payment service market has intensified due to the entry of internet banks and non-financial institutions, as well as the easing of government regulations governing financial platform services. A number of technology companies and financial institutions have focused their attempts toward attracting customers to join their digital platforms, which offer all-encompassing financial services via a single channel. Shinhan Card offers various services to customers through its financial and non-financial platforms, such as Shinhan SOL Pay, Shinhan My Car, and Shinhan Card All That, as well as through Shinhan Super SOL, the Group’s integrated financial platform which launched in December 2023.

Credit Card Products

Shinhan Card offers a wide range of credit card products tailored for credit cardholders’ lives and to satisfy their preferences and needs. Credit card products offered by Shinhan Card include:

 

   

cards that provide additional benefits such as frequent flyer miles and reward program points that can be redeemed by the customer for complementary services, prices or cash;

 

   

platinum cards and other preferred membership cards, which have higher credit limits and provide additional services in return for higher annual membership fees;

 

   

cards with additional features to preferred customers, such as revolving credit cards, travel services and insurance;

 

   

cards with fraud detection and security systems to prevent the misuse of credit cards and to encourage the use of credit cards over the Internet;

 

   

corporate and affinity cards that are issued to employees or members of particular companies or organizations; and

 

   

mobile phone cards allowing customers to conduct wireless credit card transactions through their mobile phones.

Customers and Merchants

In addition to internal growth through cross-selling, we seek to enhance our market position by selectively targeting new customers with high net-worth and solid credit quality through the use of a sophisticated and

 

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market-oriented risk management system. Shinhan Card screens its credit card applicants and sets individualized credit limits for such applicants according to internal guidelines based on a comprehensive credit scoring system. We also seek to provide a wide variety of differentiated products and services tailored to our customers’ individualized needs through precision analysis and customer segmentation based on the “big data” we have compiled on our approximately 22 million customers. We have also formed a team dedicated to the “fintech” business by actively pursuing technology developments and strategic alliances with key partners as well as additional teams focused on innovation and creating new sources of value for our clients through the development of big data and digital platforms and provision of big data-based consulting services. In 2019, utilizing an innovative platform based on big data analysis, Shinhan Card launched a “Super Personalization Service”, aimed at providing our individual customers with tailored and personalized services that meet their individual needs. As Shinhan Card has obtained a license from the Financial Services Commission as a MyData service provider, Shinhan Card has been able to utilize additional external data to enhance its ability to further refine and tailor personalized services for its customers. In 2022, Shinhan Card further leveraged its existing big data capabilities by diversifying and accelerating revenue-generating businesses such as MyData-based loan brokerage, big data sales, credit bureau for small businesses, and commercial real estate analysis. In 2024, Shinhan Card plans to focus on increasing profitability in all areas of the data business and securing future growth opportunities based on its big data capabilities. Shinhan Card seeks to improve revenue generation in the data sales business by seeking affiliation with other businesses and discovering new markets. Additionally, Shinhan Card plans to continue its efforts to discover new growth opportunities by expanding the MyData-based loan brokerage, commercializing advertising technology businesses, and developing alternative credit bureau businesses. Furthermore, Shinhan Card aims to continue to accelerate business innovations based on AI solutions while promoting internal and external data exchange and integration, such as Shinhan One Data and Grandata, to strengthen the group-wide integrated digital ecosystem.

The following table sets forth the number of customers of Shinhan Card and the number of merchants at which Shinhan Card can be used for purchases as of the dates indicated.

 

     As of December 31,  
     2021     2022     2023  
                    
     (In thousands, except percentages)  

Shinhan Card:

      

Number of credit card holders(1)

     13,283       13,316       13,312  

Personal accounts

     13,091       13,140       13,047  

Corporate accounts

     192       176       164  

Active ratio(2)

     96.62     96.61     97.46

Number of merchants

     2,894       3,032       3,121  

 

Notes:

 

(1)

Represents the number of cardholders whose card use is not subject to suspension or termination as of the relevant date.

(2)

Represents the ratio of accounts used at least once within the last six months to the total accounts as of year-end.

Installment Finance

Shinhan Card provides installment finance services to customers to facilitate purchases of durable consumer goods such as new and used cars, appliances, computers and other home electronics products. Revenues from installment finance operations accounted for 3.65% of Shinhan Card’s total operating revenue in 2023. Shinhan Card pays the merchants when Shinhan Card’s customers purchase such goods, and the customers remit monthly installment payments to Shinhan Card over a number of months, generally up to 36 months (and, in the case of installment financings for automobile purchases, up to 72 months), as agreed with the customers. For installment finance products for new cars, Shinhan Card historically charged, in addition to interest, an initial financing fee

 

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of up to 9.9% of the purchase price, depending on the customer’s credit score, the installment period and installment amount. Initial financing fees charged in connection with installment finance products for new cars, however, were abolished effective March 2, 2013 pursuant to the Financial Consumer Report (Automobile Financings) issued by the Financial Supervisory Service on January 29, 2013. Shinhan Card has installment financing arrangements with over 13,000 merchants in Korea, including major car dealers, manufacturers and large retailers with nationwide networks, such as electronics goods stores.

Shinhan Card promptly processes installment financing applications and, based on the extensive credit information it possesses or can access, it is able to offer flexible installment payment terms tailored to individual needs of the customers. Shinhan Card also devotes significant efforts to developing and maintaining its relationships with merchants, which are the most important source of referrals for installment finance customers. Shinhan Card makes prompt payments to merchants for goods purchased by the installment finance customers.

Auto Lease

Shinhan Card provides auto leasing financing to retail customers and corporations. Revenues from auto lease operations accounted for 9.19%, 10.83% and 12.77% of Shinhan Card’s total operating revenue in 2021, 2022 and 2023, respectively.

Securities Services

Overview

Through Shinhan Securities, we provide a wide range of financial investment services to our diversified customer base including corporations, institutional investors, governments and individuals. Financial investment services offered by Shinhan Securities range from securities services, investment advice and financial planning services, and investment banking services such as underwriting and mergers and acquisitions advisory services. Subject to market conditions, Shinhan Securities also engages in equity- and stock index-linked derivatives sales and brokerage, proprietary trading and brokerage services for futures involving interest rates, currency and commodities as well as foreign exchange margin trading.

As of December 31, 2023, according to internal data, Shinhan Securities’ annual market share of Korean equity brokerage market was 8.33% (consisting of 2.67% in the retail segment, 0.53% in the institutional segment and 5.14% in the international segment) in terms of total brokerage volume, ranking seventh among securities firms in Korea. As of the same date, according to internal data, Shinhan Securities’ annual market share of Korean options and futures brokerage market were 15.73% and 18.94%, respectively, in terms of total brokerage volume with respect to these products.

Products and Services

Shinhan Securities provides principally the following services:

 

   

retail client services. These services include equity and bond brokerage, investment advisory and financial planning services to retail customers, with a focus on high net-worth individuals. The fees generated include brokerage commissions for the purchase and sale of securities, asset management fees, interest income from credit extensions (including in the form of stock subscription loans), margin transaction loans and loans secured by deposited securities.

 

   

institutional client services:

 

   

brokerage services. These services include brokerage of stocks, corporate bonds, futures and options provided to Shinhan Securities’ institutional and international customers and sale of institutional financial products. These services are currently supported by a team of approximately 50 research analysts that specialize in equity, bonds and derivatives research.

 

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investment banking services. These services include a wide array of investment banking services to Shinhan Securities’ corporate customers, such as domestic and international initial public offerings, mergers and acquisitions advisory services, bond issuances, underwriting, capital increase, asset-backed securitizations, issuance of convertible bonds and bonds with warrants, structured financing, issuance of asset-backed commercial papers and project financings involving infrastructure, real estate and shipbuilding.

Shinhan Securities also engages, to a limited extent, in proprietary trading in equity and debt securities, derivative products and over-the-counter market products.

With respect to brokerage services, in the face of intense competition in the domestic brokerage industry, Shinhan Securities primarily focuses on strengthening profitability through service differentiation and efficient management of its distribution network rather than enlarging its market share indiscriminately through lowering fees and commissions. Shinhan Securities’ service differentiation efforts include offering its customers opportunities to purchase stocks in a wide range of countries (currently more than 29 countries), leveraging synergy opportunities afforded by affiliation with other Shinhan entities such as offering brokerage accounts maintained at Shinhan Bank and Shinhan Capital.

With respect to investment banking services, Shinhan Securities concentrates on equity capital markets, debt capital markets, project finance and mergers and acquisitions. To a limited extent, Shinhan Securities also engages in private equity investments through formation of private equity funds by soliciting investors on a private placement basis. To better serve its international customers, Shinhan Securities has established four overseas service centers in Hong Kong, New York, Vietnam and Indonesia. In July 2015, we acquired a 100% stake in Nam An Securities (subsequently launched as Shinhan Securities Vietnam Co., Ltd.), a Vietnamese securities services firm that provides investment banking and asset management services. In addition, in order to capitalize on the rapid growth opportunity and as part of its expansion efforts in Indonesia, Shinhan Securities acquired a 99% stake in PT Makinta Securities, an Indonesian investment banking firm in July 2016 and subsequently launched it as an overseas subsidiary offering investment banking and brokerage services under the name PT Shinhan Sekuritas Indonesia in December 2016. To further expand and stabilize our global businesses, we made further capital investments totaling US$62 million in December 2017 in our subsidiaries located in Hong Kong, New York, Vietnam and Indonesia. In 2018, we acquired PT Archipelago Asset Management, the first acquisition of an Indonesian asset management firm by a Korean financial group, which we believe will strengthen our business portfolio in Indonesia and enhance our competitiveness in the Asian financial markets.

Life Insurance Services

Overview

We provide life insurance products and services primarily through Shinhan Life Insurance. Shinhan Life Insurance provides services through diversified distribution channels consisting of financial planners, telemarketers, agency marketers and bancassurance specialists. Shinhan Life Insurance had total assets of W70,536 billion, W56,501 billion and W58,641 billion as of December 31, 2021, 2022 and 2023, respectively, and net profits of W392 billion, W449 billion and W472 billion for the years ended December 31, 2021, 2022 and 2023, respectively. Total assets and net profits of Shinhan Life Insurance in 2021 included Orange Life Insurance’s total assets and net profits after Orange Life Insurance was subsequently merged with and into Shinhan Life Insurance in July 2021.

Since the merger, Shinhan Life Insurance has focused on post-merger integration initiatives to bring together the core capabilities of Shinhan Life Insurance and Orange Life, based on a new motto of “NewLife, adding new values to life.” In 2022, Shinhan Life Insurance successfully developed an integrated IT system by combining the resources of the two companies.

 

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Products and Services

Shinhan Life Insurance provides principally the following services:

 

   

Life insurance. Shinhan Life Insurance develops products that are marketed to customer bases in various age groups through tailored marketing strategies and in-depth analysis of customer databases, backed by support for and training of competent insurance consultants. For example, Shinhan Life Insurance has launched innovative products that offer customized underwriting and premium options.

 

   

General agent (“GA”). Shinhan Life Insurance acquired reputable GA organizations to lay the foundation for stable growth within the GA market.

 

   

Healthcare service. As part of the efforts to grow its non-insurance services, Shinhan Life Insurance’s healthcare services help bring in new customers by giving them access to a wide range of content based on their platform.

To better serve its international customers, Shinhan Life Insurance established Shinhan Life Insurance Vietnam Co., Ltd. in Vietnam which began its business operations in January 2021.

In response to the implementation of IFRS 17, Shinhan Life Insurance has updated its management strategies, settlement process and internal control systems. In addition, Shinhan Life Insurance upgraded its insurance risk measurement system in anticipation of a new regulatory solvency regime for insurance companies, the Korean-Insurance Capital Standard (the “K-ICS”). See “Item 3.D. Risk Factors — Risks Related to Our Other Businesses — Prolonged periods of declining or low interest rates or changes in related accounting standards may reduce or turn negative our investment margin on savings insurance products and result in an increase in the valuation of our liabilities associated with these products.”

Non-Life Insurance Services

We provide a wide range of general insurance products through Shinhan EZ General Insurance. Shinhan EZ Insurance was established in 2003 as Daum Direct Car Insurance. On June 30, 2022, we acquired BNP Paribas Cardif General Insurance and changed its name to Shinhan EZ General Insurance. General insurance products offered by Shinhan EZ General Insurance include collateral protection insurance, motor insurance, SMART repair and extend warranty. Shinhan EZ General Insurance also intends to switch to a digital insurance business model. Shinhan EZ General Insurance aims to offer innovative insurance products suitable for collaboration with startups based on advanced digital channels, in addition to traditional insurance products, such as health, injury, travel and leisure insurance. Shinhan EZ General Insurance is seeking to pursue sustainable growth by creating new business opportunities and collaborating with various startups and our affiliates and is also planning to expand coverage within the automotive insurance market.

Credit Services

We provide leasing and equipment financing services to our corporate customers mainly through Shinhan Capital. Shinhan Capital provides customers with leasing, installment financing and new technology financing, equipment leasing, and corporate credit financing. Shinhan Capital’s strength has traditionally been in leasing of ships, printing machines, automobiles and other specialty items, but it also offers other leasing and financing services, such as corporate restructuring services for financially troubled companies, project financing for real estate and infrastructure development, corporate leasing and equipment financing.

Other Services

Through our other subsidiaries, we also provide asset management, savings banking, loan collection and credit reporting, collective investment administration and financial system development services. Through Shinhan Asset Management, which merged with Shinhan Alternative Investment Management in January 2022 (in addition to Shinhan Securities), we are also engaged in alternative investments through formation of private equity funds by soliciting investors on a private placement basis.

 

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Asset Management Services

In addition to personalized wealth management services provided as part of our private banking and securities services, we also provide asset management services through Shinhan BNP Paribas Asset Management, formerly a joint venture with BNP Paribas Asset Management Holding, of which we and BNP Paribas Asset Management Holding held 65:35 interests, respectively. On January 15, 2021, we acquired the remaining 35% interest in Shinhan BNP Paribas Asset Management and changed its legal name to Shinhan Asset Management, and hence Shinhan Asset Management has become our wholly-owned subsidiary as of such date. Shinhan Asset Management ranked fourth among asset managers in Korea in terms of assets under management. As of December 31, 2023, and provides a wide range of investment products, including traditional equity/fixed income funds as well as alternative investment products, to retail and institutional clients. As a former joint venture with BNP Paribas Asset Management Holding, we believe Shinhan Asset Management derives significant benefits from BNP Paribas’s global network of investment professionals and expertise in the asset management industry. As of December 31, 2023, Shinhan Asset Management had assets under management amounting to W108,128 billion. To a limited extent, Shinhan Securities also provides asset management services for discretionary accounts, see “— Securities Services.”

Savings Banking  

Through Shinhan Savings Bank, we provide savings banking services in accordance with the Mutual Savings Bank Act to customers that generally would not, due to their credit profile, qualify for our commercial banking services or who seek higher returns on their deposits than those offered by our commercial banking subsidiaries. Established in December 2011, Shinhan Savings Bank offers savings and other deposit products with relatively higher interest rates and loans (usually in relatively small amounts and on customer-tailored terms and including loans for which we receive credit support from the Government) primarily to small- to medium-sized enterprises and low income households who would not generally qualify for our commercial banking services. Shinhan Savings Bank has assumed the assets and liabilities of Tomato Savings Bank, which we acquired in January 2012, and has merged into Yehanbyoul Savings Bank, which we acquired in March 2013, with Yehanbyoul Savings Bank as the surviving entity with its name changed to Shinhan Savings Bank. Both Tomato Savings Bank and Yehanbyoul Savings Bank were facing liquidity troubles due to difficulties in the real estate project financing business as a result of the prolonged slump in the Korean real estate market at the time we acquired them. We closely monitor the business activities and product offerings of Shinhan Savings Bank to ensure its financial soundness.

Loan Collection and Credit Reporting

We centralize credit collection and credit reporting operations for our subsidiaries through Shinhan Credit Information Co. Ltd. (“Shinhan Credit Information”), which also provides similar services to third party customers. Shinhan Credit Information’s services include debt collection, credit inquiries, credit reporting, civil application/petition services and process agent services, among others. Shinhan Credit Information also manages participants in credit recovery programs and provides support to the Kookmin Happy Fund, which is a Government-established fund that supports retail borrowers with low credit scores by purchasing defaulted loans from creditors or providing credit guarantees to enable such borrowers to refinance at lower rates.

Collective Investment Administration Services

We provide integrated collective investment administration services through Shinhan Fund Partners Co., Ltd. Shinhan Fund Partners Co., Ltd. provides general management service, asset management systems, accounting systems and trading systems to asset management companies and institutional investors. The target customers for these collective investment administration services are asset managers, investment advisors and institutional investors, and Shinhan Fund Partners Co., Ltd. seeks to provide a comprehensive service package including the computation of the reference value for funds, evaluation of fund performance, provision of trading systems and fund-related legal administrative services.

 

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Alternative Investments

To a limited extent, through Shinhan Asset Management, which merged with Shinhan Alternative Investment Management in January 2022, we are also engaged in private equity investments through formation of private equity funds. The private equity funds receive funding from investors on a private placement basis, which funds are then invested in alternative assets and equity securities in companies for a variety of reasons, including management control, business turnaround or corporate governance improvements.

Financial System Development Services

We provide financial system development services through Shinhan DS, which offers system integration, system management, IT outsourcing, business process outsourcing and IT consulting services.

Real Estate Investment Trust (REIT) Asset Management

Through our wholly owned subsidiary, Shinhan REITs Management Co., Ltd., we provide real estate investment and management services to real estate investment trusts.

Real Estate Trust Services

Shinhan Asset Trust Co., Ltd. is a comprehensive real estate trust service provider, providing services including land development trust, management trust, proxy and agency businesses and consulting, etc.

Artificial Intelligence Based Investment Consulting

Shinhan AI. Co., Ltd. is an artificial intelligence-based investment consulting company established to enhance our competitiveness in the digital age and provide differentiated investment consulting services, with plans to expand business into the asset management sector.

Venture Capital Investment

Shinhan Venture Investment Co, Ltd. is an alternative investment management firm specializing in identifying and investing in start-up companies as well as small to mid-sized companies and also promoting the formation and operation of early stage investment funds and private equity investment funds.

 

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Our Distribution Network

We offer a wide range of financial services to retail and corporate customers through a variety of distribution networks and channels established by our subsidiaries. The following table presents the geographical distribution of our distribution network based on the branch offices and other distribution channels of our principal subsidiaries, as of December 31, 2023.

 

     Shinhan
Bank
     Jeju
Bank
     Shinhan
Card
     Shinhan
Securities
     Shinhan
Life
Insurance
     Total  

Distribution Channels in Korea(1)

Seoul metropolitan

     301        1        7        38        110        457  

Gyeonggi province

     154               1        11        24        190  

Six major cities:

     137        1        6        16        42        202  

Incheon

     52               1        3        4        60  

Busan

     29        1        1        3        15        49  

Gwangju

     12               1        2        6        21  

Daegu

     19               1        4        8        32  

Ulsan

     11               1        1        3        16  

Daejeon

     14               1        3        6        24  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Sub-total

     592        2        14        65        176        849  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Others

     129        30        13        11        22        205  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

     721        32        27        76        198        1,054  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

Includes our main office and those of our subsidiaries.

Banking Service Channels

Our banking services are primarily provided through an extensive branch network, specializing in retail and corporate banking services, as complemented by self-service terminals and electronic banking, as well as an overseas services network.

As of December 31, 2023, Shinhan Bank’s branch network in Korea comprised of 721 service centers, consisting of 513 retail banking service centers (including 25 private wealth management service centers and 112 retail offices), 15 large corporate banking service centers, 63 corporate banking services centers and 130 hybrid banking branches. Shinhan Bank’s banking branches are designed to provide one-stop banking services tailored to their respective target customers. Recently, Shinhan Bank has been actively adopting digital technology to improve operational efficiency of its banking service channels. For example, Shinhan Bank introduced digital kiosks to banking branches, established ‘Paperless Banking’ by replacing paper applications with electronic documents, implemented a “robotic process automation system” for the automation of certain tasks and processes and increased the volume of client communications through non-face-to-face platforms.

Retail Banking Channels

In Korea, many retail transactions are conducted in cash or with credit cards, and conventional checking accounts are generally not offered or used as widely as in other countries such as the United States. An extensive retail branch network has traditionally played an important role as the main platform for a wide range of banking transactions. However, a growing number of customers are turning to other service channels to meet their banking needs, such as Internet banking, mobile banking and other forms of non-face-to-face platforms. In response to such changes, Shinhan Bank has recently focused on reorganizing its retail branch network, including shifting, merger or closure of certain branches that are considered redundant.

 

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Recently, one of the key initiatives at Shinhan Bank has been to target high net-worth individuals through private banking. Our private banking services are provided principally through private banking relationship managers who, within target customer groups, assist clients in developing individual investment strategies. We believe that such relationship managers help us foster enduring relationships with our clients. Private banking customers also have access to Shinhan Bank’s retail branch network and other general banking products Shinhan Bank offers through its retail banking operations.

Corporate Banking Channels

Shinhan Bank currently provides corporate banking services through corporate banking service centers primarily designed to serve large corporate customers and hybrid banking branches designed to serve retail as well as small-business corporate customers. Small- and medium-sized enterprises have traditionally been Shinhan Bank’s core corporate customers and we plan to continue to maintain Shinhan Bank’s strength vis-à-vis these customers.

Self-Service Terminals

In order to complement its banking branch network, Shinhan Bank maintains an extensive network of automated banking machines, which are located in branches and in unmanned outlets. These automated banking machines consist of ATMs, cash dispensers and passbook printers. In December 2015, Shinhan Bank introduced digital kiosks, a new generation of automated self-service machines featuring biometric authentication technology and the ability to perform a wide range of services that were not available through traditional ATMs, such as opening new accounts, issuance of debit and check cards, foreign currency exchange and overseas remittance of foreign currency. As of December 31, 2023, Shinhan Bank had 4,564 ATMs, 3 cash dispensers and 309 digital kiosks. Shinhan Bank has actively promoted the use of these distribution outlets in order to provide convenient service to customers, as well as to maximize the marketing and sales functions at the branch level, reduce employee costs and improve profitability. In 2023, automated banking machine transactions accounted for a substantial portion of total deposit and withdrawal transactions of Shinhan Bank in terms of the number of transactions and fee revenue generated, respectively.

Digital Banking

Shinhan Bank’s digital banking services are more comprehensive than those available at the counter, including services such as 24-hour account balance posting, real-time account transfer, overseas remittance, and loan requests. As of December 31, 2023, Shinhan Bank had 23,698,015 subscribers to its Internet banking services and 16,483,060 users of its smart banking apps, representing an increase of 3.1% and 3.06%, respectively, compared to December 31, 2022. Shinhan Bank continues to experience a rise in the number of online and mobile banking users. Shinhan Bank began offering online and mobile banking initially to save costs rather than to increase revenues, but it is exploring ways to increase revenues through online and mobile banking. These services offer customers more straightforward and convenient access to banking services without limitations of time and space and offer tailored and customized service to each customer. In February 2018, Shinhan Bank launched “SOL,” a mobile banking application integrating Shinhan Bank’s six previously existing mobile applications. Shinhan Bank began offering an open banking service in October 2019, allowing customers to access accounts, products, and services across multiple banks using only SOL. In November 2019, Shinhan Bank also launched “SOL Global,” a mobile banking application for foreigners, allowing foreign customers to use open banking and other financial services. In 2020, Shinhan Bank expanded the network of financial institutions accessible through SOL’s open banking service. It implemented upgrades that allowed users to customize the user interface to reflect personal asset management preferences. In addition, Shinhan Bank launched the “MoneyVerse” service in December 2021, which utilizes the financial MyData service and enables customers to transfer assets held in other institutions, such as banks, securities, insurance, pension, real estate, and automobiles, to Shinhan SOL. The service made it possible to conduct an integrated inquiry and management of assets. Shinhan Bank is promoting various efforts to transform SOL into a digital platform that goes beyond a

 

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financial service platform and becomes closely connected to customers’ lives. In 2020 and 2021, Shinhan Bank launched the COVID-19 Government relief application service through SOL, allowing users to apply for Government emergency funds through the mobile application. In addition, in February 2020, Shinhan Bank launched a medical insurance claim service on SOL, allowing users to easily submit medical insurance claims by sending photos of supporting documents through the SOL mobile application. In line with the recent trends of “live commerce,” in October 2020, Shinhan Bank launched “SOL Live,” a live broadcast marketing stream channel for financial products. Shinhan Bank also promoted digital innovation at its existing offline branches in 2021. For example, customers are greeted by an AI concierge and they can choose to use smart kiosk that enables self-service banking and digital service including remote video consulting. By taking part in the Consumer Electronics Show 2021, Shinhan Bank was able to introduce its innovative branch services and digital service devices such as digital desks that offer AI-powered customer service assistance and live video chat with service representatives to the world. Additionally, in 2022, Shinhan Bank launched “New SOL”, an upgraded version of SOL that offers enhanced user experience and improved usability. New SOL has been transformed into a banking platform that is specifically designed based on customer feedback gathered during the application’s planning phase. Due to improvements in software framework, the speed of the mobile application has improved substantially, along with the user experience. Chatbots have also been upgraded, and they now have improved multi-tasking capabilities in addressing user requests and inquiries. Shinhan Bank intends to continue introducing a range of innovative technologies that will enhance customer experience and open up new business opportunities, such as face recognition technology for user identity verification and voice banking services powered by artificial intelligence. Shinhan Bank will also continue to focus on security measures for privacy protection and financial crime detection. Also in 2022, Shinhan Bank launched a customer communication channel where customers are invited to submit their ideas on financial and banking services in general and also to post their feedback on our products and services. Shinhan Bank’s mobile banking application was rebranded to SOL Bank as a result of the launch of Super SOL in December 2023, an integrated Group-wide mobile application.

Overseas Distribution Network

The table below sets forth Shinhan Bank’s overseas banking subsidiaries and branches as of December 31, 2023.

 

Business Unit

  

Location

   Year Established
or

Acquired
 

Subsidiaries(1)

     

Shinhan Bank Europe GmbH(2)

   Frankfurt, Germany      1994  

Shinhan Bank America

   New York, U.S.A.      1990  

Shinhan Bank (China) Limited

   Beijing, China      2008  

Shinhan Bank (Cambodia) PLC

   Phnom Penh, Cambodia      2007  

Shinhan Bank Kazakhstan Limited

   Almaty, Kazakhstan      2008  

Shinhan Bank Canada

   Toronto, Canada      2009  

Shinhan Bank Japan(3)

   Tokyo, Japan      2009  

Shinhan Bank Vietnam Ltd.(4)

   Ho Chi Minh City, Vietnam      2011  

Banco Shinhan de Mexico(5)

   Mexico City, Mexico      2015  

PT Bank Shinhan Indonesia(6)

   Jakarta, Indonesia      2016  

 

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Business Unit

  

Location

   Year Established
or

Acquired
 

Branches

     

New York

   U.S.A.      1989  

Singapore

   Singapore      1990  

London

   United Kingdom      1991  

Mumbai

   India      1996  

Hong Kong

   China      2006  

New Delhi

   India      2006  

Poonamallee

   India      2010  

Pune

   India      2014  

Manila

   Philippines      2015  

Dubai

   United Arab Emirates      2015  

Sydney

   Australia      2016  

Yangon

   Myanmar      2016  

Ahmedabad

   India      2016  

Ranga Reddy

   India      2016  

Representative Offices(7)

     

Mexico

   Mexico City, Mexico      2008  

Uzbekistan

   Tashkent, Uzbekistan      2009  

Poland(2)

   Wroclaw, Poland      2014  

Hungary(8)

   Budapest, Hungary      2021  

 

Notes:

 

(1)

Shinhan Bank’s subsidiary in Hong Kong SAR, China, Shinhan Asia Ltd., was liquidated as of July 14, 2020.

(2)

Shinhan Bank Europe GmbH established a representative office in Poland in 2014.

(3)

While Shinhan Bank established the subsidiary in Japan in 2009, Shinhan Bank has provided banking services in Japan through a branch structure since 1986.

(4)

Prior to the establishment of this subsidiary in 2011, Shinhan Bank provided banking services in Vietnam through a branch since 1995.

(5)

Banco Shinhan de Mexico commenced operations in March 2018.

(6)

Shinhan Bank acquired a 98.01% stake in Bank Metro Express and a 100% stake in Centratama Nasional Bank, two banks in Indonesia, in November 2015 and December 2016, respectively. On March 3, 2016, Bank Metro Express obtained a license to conduct business activities in the name of PT Shinhan Bank Indonesia. Centratama Nasional Bank was merged with PT Bank Shinhan Indonesia on December 6, 2016.

(7)

Shinhan Bank’s representative office in Myanmar was closed as of June 8, 2018.

(8)

Shinhan Bank’s representative office in Hungary commenced operations on October 19, 2021.

Currently, our overseas subsidiaries and branches are primarily engaged in trade financing and local currency funding for Korean companies and Korean nationals in the overseas markets, as well as providing foreign exchange services in conjunction with Shinhan Bank’s headquarters. On a limited basis, these overseas branches and subsidiaries also engage in investment and trading of securities of foreign issuers. In the future, as part of our globalization efforts, we plan to expand our coverage of local customers in the overseas markets by providing a wider range of services in retail and corporate banking, and to that end, we have increasingly established subsidiaries in lieu of branches in select markets and in 2011 merged two of our Vietnam banking subsidiaries in order to enhance our presence and enable greater flexibility in its service offerings in these markets. We plan to maintain our focus on organic growth, while we may selectively pursue acquisitions in markets where it is difficult to obtain local banking licenses through greenfield entry. In furtherance of this objective, Shinhan Bank acquired a 98.01% stake in Bank Metro Express and a 100% stake in Centratama

 

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Nasional Bank, two banks in Indonesia, in November 2015 and December 2016, respectively. Shinhan Bank completed the merger of the two banks in December 2016. Shinhan Bank also opened additional branches in Australia, Myanmar and India in the second half of 2016. In April 2017, Shinhan Bank Vietnam Co., Ltd. acquired ANZ Bank (Vietnam) Limited’s retail division. In 2017, Shinhan Bank became the first Korean Bank to obtain a license to set up a local subsidiary in Mexico and started local business in Mexico in March 2018. In October 2021, Shinhan Bank opened an office in Hungary, expanding Shinhan Bank’s operations in Eastern Europe. We plan to continue our efforts to expand our overseas banking service network and global operations.

Credit Card Distribution Channels

Shinhan Card primarily uses four distribution channels to attract new credit card customers: (i) the banking and credit card branch network, (ii) sales agents, (iii) business partnerships and affiliations with vendors and (iv) digital platforms such as Shinhan pLay.

As of December 31, 2023, the branch network for our credit card operations consisted of 721 branches of Shinhan Bank and 27 card sales branches of Shinhan Card. The use of the established distribution network of Shinhan Bank is part of the group-wide cross-selling efforts of selling credit card products to existing banking customers. In 2023, the number of new cardholders acquired through our banking distribution network accounted for approximately 19.6% of the total number of new cardholders. We believe that the banking distribution network will continue to provide a stable and low-cost venue for acquiring high-quality credit cardholders.

The sales agents represented the most significant source of Shinhan Card’s new cardholders in 2023, and the number of new cardholders acquired through sales agents accounted for approximately 28.5% of the total number of Shinhan Card’s new cardholders in 2023. As of December 31, 2023, Shinhan Card had 1,021 sales agents, who were independent contractors. These sales agents assist prospective customers with the application process and customer service. Compensation of these sales agents is generally tied to the transaction volume of the customers introduced by them, and we believe this system helps to enhance profitability.

As a way of acquiring new cardholders, Shinhan Card also has business partnership and affiliation arrangements with a number of vendors, including gas stations, major retailers, airlines and telecommunication and Internet service providers. Shinhan Card plans to continue to leverage its alliances with such vendors to attract new cardholders.

As part of a group-wide initiative to streamline our operations and create a digital-friendly business platform, Shinhan Card has strategically expanded its digital platforms. In October 2021, Shinhan Card launched “Shinhan pLay”, a mobile platform providing consolidated financial and non-financial services. In addition to providing traditional financial services such as payment, open banking and asset management as well as services provided through traditional customer service means such as call centers and website applications, Shinhan pLay also offers a variety of non-financial content including entertainment, shopping, personal certificates and memberships in order to better provide customized financial services aimed at meeting the comprehensive needs of customers. In addition to providing traditional payment services, Shinhan pLay utilizes digital technology such as artificial intelligence and big data to provide real-time customized services tailored to individual users and integrated access across services provided by various merchants and affiliates.

In November 2014, as an initial step to exploring potential opportunities overseas, Shinhan Card established its first overseas subsidiary in Kazakhstan, LLP MFO Shinhan Finance. Kazakhstan had relatively low entry barriers to foreign financial institutions, high growth potential for retail operations and possibility of leveraging Shinhan Bank’s network. LLP MFO Shinhan Finance obtained its business license in the first half of 2015 and commenced operations in July 2015, including installment financing and credit loans. In 2018, LLP MFO Shinhan Finance expanded its sales channels and introduced new credit loan products, while in 2019, the company further expanded its sales coverage while enhancing its risk management capabilities. In 2021, LLP MFO Shinhan Finance established a foundation for its automobile finance business through a captive partnership

 

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with a local dealership in Kazakhstan. In 2023, LLP MFO Shinhan Finance entered into a partnership with a major local automobile dealer.

In December 2015, Shinhan Card acquired a majority stake in PT Swadharma Indotama Finance, a multi finance company in Indonesia, and changed its legal name to PT Shinhan Indo Finance. PT Shinhan Indo Finance engages in corporate and retail operations, including installment financing and financial leases, and began offering credit card services in January 2017 after obtaining its credit card business license in December 2016. In 2018, PT Shinhan Indo Finance began to expand its retail business across Indonesia. In 2019, PT Shinhan Indo Finance launched its joint finance product with Shinhan Bank, maintaining a conservative approach to its retail business while steadily increasing its corporate leasing assets, particularly corporate fleet vehicle finance products. Since 2020, PT Shinhan Indo Finance has been focusing on stable growth by expanding its fleet business and improving its financial performance.

In March 2016, to accelerate our global business expansion, we established Shinhan Microfinance, a local subsidiary in Myanmar. Shinhan Microfinance obtained its microfinance business license in July 2016 and launched operations in September 2016. In 2017, it expanded its business operations from Yangon to nearby Bago. In 2018, Shinhan Microfinance increased its assets and profit volume by diversifying the range of microfinance products it offers. In 2019, Shinhan Microfinance actively expanded its sales network and sought long term growth opportunities. In 2020, Shinhan Microfinance has grown significantly despite the spread of COVID-19 by expanding its branch network and launching new products. Since 2023, Shinhan Microfinance has been focusing on risk management to achieve stable growth amidst continued challenges such as prolonged effects of COVID-19 pandemic and instability in the global economy.

In January 2018, Shinhan Card acquired Prudential Vietnam Finance Company Limited in order to gain a stronger presence in Vietnam and increase synergy with Shinhan Bank and Shinhan Securities’ Vietnam operations. In July 2019, Shinhan Card changed its legal name into Shinhan Vietnam Finance Company Ltd. (“Shinhan Vietnam Finance Company”). Utilizing its relatively lower funding cost resulting from cooperation with other affiliates in Vietnam such as Shinhan Bank and Shinhan Securities, Shinhan Vietnam Finance was able to expand its asset base, reaching total assets of US$631.5 million as of December 31, 2023. As part of its diversification efforts, new products such as automobile loans, niche loans, and easy loans were launched in 2021, resulting in increased sales. The State Bank of Vietnam recently introduced Circular 18, which amends the regulation on consumer lending activities in Circular 43 and is aimed at improving soundness of Vietnam’s consumer finance industry and facilitating a transition towards a cashless society by regulating the proportion of direct disbursements (for example, cash loans) to the total outstanding loans. According to the amendment, the rate of total consumer loans with direct disbursements to total consumer credit balance should gradually be decreased to 30% by 2024. In 2020, in concurrence with the State Bank of Vietnam’s policies promoting consumer finance and movement towards a cashless society, Shinhan Vietnam Finance Company further diversified its offerings to include installment financing for automobiles and durable goods. Shinhan Vietnam Finance Company also launched iShinhan 3.0, a non-face-to-face loan platform. Shinhan Vietnam Finance Company plans to grow into a leading consumer finance company in Vietnam by accelerating digital transformation to increase business efficiency and create customer value. In response to the new regulatory changes, Shinhan Vietnam Finance plans to further diversify its business offerings and continue to leverage Shinhan Card’s digitalization capabilities to increase efficiency and provide customers with innovative services.

Securities Brokerage Distribution Channels

Our securities services are conducted principally through Shinhan Securities. As of December 31, 2023, Shinhan Securities had 77 service centers nationwide, and four overseas subsidiaries based in Hong Kong, New York, Vietnam and Indonesia to service our corporate customers.

Approximately 68% of our brokerage branches are located in the Seoul metropolitan area with a focus on attracting high net-worth individual customers as well as enhancing synergy with our retail and corporate

 

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banking branch network. We plan to continue to explore new business opportunities, particularly in the corporate customer segment, through further cooperation between Shinhan Securities and Shinhan Bank.

Insurance Sales and Distribution Channels

We sell and provide our insurance services primarily through Shinhan Life Insurance. In addition to distributing bancassurance products through our bank branches, also distribute a wide range of life insurance products through their own branch network, agency network of financial planners and telemarketers, as well as through the Internet. As of December 31, 2023, Shinhan Life Insurance had 198 branches and 9 customer support centers. These branches are staffed by financial planners, telemarketers, agent marketers and bancassurance to meet the various needs of our insurance and lending customers. Our group-wide customer support centers arrange for policy loans (namely loans secured by the cash surrender value of the underlying insurance policy) for our insurance customers and, to a limited extent, other loans to other customers, and also handle insurance payments.

Information Technology

We dedicate substantial resources to maintaining a sophisticated information technology system to support our operations management and provide high quality customer service. Our information and technology system is operated at a group-wide level based on comprehensive group-wide information collection and processing. We also operate a single group-wide enterprise information technology system known as “enterprise data warehouse” for customer relations management capabilities, risk management systems and data processing. We continually upgrade our group-wide information technology system in order to apply the best-in-class technology to our risk management systems to reflect the changes in our business environment as well as enhance differentiation from our competitors.

In 2013, we completed the construction of Shinhan Data Center, which is responsible for comprehensive management of information technology systems for our subsidiaries on a group-wide basis. Shinhan Data Center ensures a stable use of a central information processing facilities for at least 15 years and is designed to maximize operational and cost efficiency as well as enhance information security by combining the various data centers previously used by our subsidiaries. All of our subsidiaries relocated their information management capabilities to Shinhan Data Center in 2014. Since 2023, Shinhan Data Center has been increasing its utilization of artificial intelligence technology to monitor cyber threats, in an effort to automate blocking and responding to cyber attacks.

The information technology system for each of our subsidiaries is currently backed up on a real-time basis. In 2014, we converted the pre-existing data center to a back-up and disaster recovery center for all our subsidiaries’ operations in order to provide customer services in a continued seamless manner even in the case of an interruption at Shinhan Data Center. We believe that our centralized back-up systems, including our data back-up centers and disaster recovery centers, enable more efficient back-up at a higher level of security.

In order to enhance security and trustworthiness of our financial services, we are continuously working to improve our information security systems and our customers’ financial safety. Due to such improvements, we believe our fraud detection system has been preventing a substantial volume of voice phishing and fraud attempts. For example, we launched a group-wide customer information consent management system in June 2022 and expanded its scope to include six subsidiaries, enabling our customers to easily monitor how their information is used and make a better informed decision in giving consent. See also, “Item 16K. Cybersecurity.”

At the subsidiary level, we also continue to increase investment in information and communication technologies (“ICT”) to improve the quality of customer service in line with changing market trends. As of December 31, 2023, over the last five years the number of our employees in ICT sector has increased by 48% and the ICT budget has grown by 115%. As a result of this continued investment, our digital platforms were able

 

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to offer more services focused on the needs of the customer. In October 2022, Shinhan Bank launched New SOL, a new mobile application that operates at a substantially faster speed and offers unique features including customized home screen and transaction records editable by users. Shinhan Card’s pLay app improved in-app customer support and increased the range of payment options available to its users by launching the open pay service, which enables users to register and make payments with credit cards issued by other credit card companies. Shinhan Securities’ mobile application called “Alpha” plans to implement more customer-friendly user experience and Shinhan Life also launched “Square”, an all-in-one insurance service platform.

In December 2023, in order to further improve customer convenience and experience, we launched Super SOL, an integrated Group-wide mobile application which provides a wide range of integrated services currently offered by members of Shinhan Financial Group. Additionally, as part of our ICT modernization strategy, we plan on continuing to strengthen our ICT capabilities based on utilization of public cloud and microservice architecture.

Competition

Competition in the Korean financial services industry is, and is likely to remain, intense, including as a result of the sustained low interest rate environment (which narrows opportunities to make profit based on the spread between lending rates and funding rates), the continuing sluggishness in the general economy, the growing maturation and saturation of the industry as a whole, the entry of new market participants and deregulation, among others.

In the banking sector, Shinhan Bank competes principally with other national commercial banks in Korea, but also faces competition from a number of additional banking institutions, including branches and subsidiaries of foreign banks operating in Korea, regional banks, Internet-only banks, government-owned development banks and Korea’s specialized banks, such as Korea Development Bank, the Industrial Bank of Korea and the National Federation of Fisheries Cooperatives, as well as various other types of financial service providers, including savings institutions (such as mutual savings and finance companies, credit unions and credit cooperatives), investment companies (such as securities brokerage firms, merchant banking corporations and asset management companies) and life insurance companies. As of December 31, 2023, Korea had six major nationwide domestic commercial banks (including Citibank Korea Inc. and Standard Chartered Bank Korea Limited, both of which are domestic commercial banks acquired by global financial institutions), six regional commercial banks, three Internet-only banks and thirty-five branches and subsidiaries of foreign banks. Foreign financial institutions, many of which have greater experiences and resources than we do, may continue to enter the Korean market and compete with us in providing financial products and services either by themselves or in partnership with existing Korean financial institutions.

In the small-and medium-sized enterprise and retail banking segments, which have been Shinhan Bank’s traditional core businesses, competition is expected to increase further. In recent years, Korean banks, including Shinhan Bank, have increasingly focused on stable asset growth based on quality credit, such as corporate borrowers with high credit ratings, loans to SOHO with high levels of collateralization, and mortgage and home equity loans within the limits of the prescribed loan-to-value ratios and debt-to-income ratios. This common shift in focus toward stable growth based on less risky assets has intensified competition as banks compete for the same limited pool of quality credit by engaging in price competition or by other means although Shinhan Bank has traditionally focused, and will continue to focus, on enhancing profitability rather than increasing asset size or market share, and has avoided, to the extent practicable, engaging in price competition by way of lowering lending rates. In addition, such competition may result in lower net interest margin and reduced overall profitability, especially if a low interest rate environment were to continue for a significant period of time. Shinhan Bank’s net interest margin (on a separate basis) increased to 1.86% in 2023 from 1.85% in 2022 primarily due to increases in base interest rate by the Bank of Korea from 1.00% to 1.25% in January 2022, from 1.25% to 1.50% in April 2022, from 1.50% to 1.75% in May 2022, from 1.75% to 2.25% in July 2022, from 2.25% to 2.50% in August 2022, from 2.50% to 3.00% in October 2022 and from 3.00% to 3.25% in November

 

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2022. The Bank of Korea further raised the base interest rate from 3.25% to 3.50% in January 2023, and has maintained the same rate to date. Even if interest rates were to increase, the effect on Shinhan Bank’s results of operations may not be as beneficial as expected, or at all, due to factors such as increased volatility of market interest rates and tighter regulations regarding SOHO loans, including the implementation of additional credit review guidelines for individual businesses. Further, if competing financial institutions seek to expand market share by lowering their lending rates, Shinhan Bank may suffer customer loss, especially among customers who select their lenders principally on the basis of lending rates. In response thereto or for other strategic reasons, Shinhan Bank may subsequently lower its lending rates to stay competitive, which could lead to a further decrease in its net interest margins and outweigh any potential positive impact on the net interest margin from a general rise in market interest rates. Any future decline in Shinhan Bank’s customer base or its net interest margins could have an adverse effect on our results of operations and financial condition.

In the credit card sector, Shinhan Card competes principally with existing “monoline” credit card companies, credit card divisions of commercial banks, consumer finance companies, other financial institutions and, recently, credit card service providers allied with mobile telecommunications service providers in Korea. Competition has been historically intense in this sector and the market has shown signs of saturation as existing and new credit card service providers make significant investments and engage in aggressive marketing campaigns and promotions to acquire new customers and target customers with high credit quality. While competition has subsided somewhat recently due to stricter government regulations, such as curbs on excessive marketing expenses, competition remains intense and credit card issuers may continue to compete with Shinhan Card for customers by offering lower interest rates and fees, higher credit limits, more attractive promotions and incentives and alternative products such as credit card reward points, gift cards and low-interest consumer loan products. As a result, Shinhan Card may lose customers or service opportunities to competing credit card issuers and/or incur higher marketing expenses. Also, over the years, the Government has implemented regulations lowering certain merchant fees chargeable by credit card companies. In 2012, the Government adopted regulations mandating lower merchant fees chargeable to small-and medium-sized enterprises, and beginning January 31, 2016, a further reduction in the merchant fees chargeable to small-and medium-sized enterprises went into effect. The Enforcement Decree of the Specialized Credit Finance Business Act was amended in July 2017 and January 2019 to further expand the range of small-and medium-sized enterprises subject to lower merchant fees. Pursuant to the Specialized Credit Financial Business Act, the rates of fees chargeable to merchants are subject to review and revision every three years, and beginning January 2022, the fees chargeable to small-and medium-sized enterprises with respect to credit cards were further reduced as a result of this periodic review and revision. Additional amendments to regulations requiring further downward adjustments to merchant fees may come into force in the future. For further details on the Government’s regulations on merchant fees chargeable by credit card companies, See “Item 3.D. Risk Factors — Risks Relating to Our Credit Card Business — Future changes in market conditions as well as other factors, such as stricter regulation, may lead to reduced revenues and deterioration in the asset quality of credit card receivables.” In March 2023, the Financial Services Commission set up a task force consisting of members of the Financial Services Commission, the Financial Supervisory Service, credit card companies, and consumer groups, to discuss how to improve the merchant commission rate adjustment system in order to address disagreements among the stakeholders involved in the periodic review of the rates of fees charged to merchants.

In addition, since the implementation of the Improper Solicitation and Graft Act in September 2016, revenue growth for corporate cards and service related industries such as dining, floral and entertainment have shown signs of decline, and additional regulations on loans reducing maximum interest rates chargeable from 24% to 20% came into effect in July 2021. These developments have put further downward pressure on the results of operations for credit card companies, including Shinhan Card. Furthermore, the Government’s recent guidelines to bolster consumer protection and protect customers’ personal data in the aftermath of data leaks at certain credit companies (not including Shinhan Card) may result in additional compliance costs for Shinhan Card. Customer attrition, together with any further lowering of fees or reduction in base and market interest rates and/or additional expenses from more extensive marketing and promotional campaigns that Shinhan Card might implement to acquire and retain customers, could reduce its revenues and earnings. Furthermore, the average

 

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credit quality of Shinhan Card’s customers may deteriorate if customers with higher credit quality borrow from our competitors rather than Shinhan Card and it may become more difficult for Shinhan Card to attract and maintain quality customers. In general, the growth, market share and profitability of Shinhan Card’s operations may decline or become negative as a result of market saturation in this sector, interest rate competition, pressure to lower fee rates and incur higher marketing expenses, as well as Government regulation and social and economic developments in Korea that are beyond our control, such as changes in consumer confidence levels, spending patterns or public perception of credit card usage and consumer debt. If Shinhan Card fails to maintain or attract new cardholders or increase the card usage by existing customers or experiences deterioration in its asset quality and a rise in delinquency, our business, financial condition and results of operations may be adversely affected. In other financial services sectors, our other subsidiaries also compete in a highly fragmented market. Some of our competitors, particularly major global financial institutions, have greater experience and resources than we do.

Consolidation among our rival institutions and the Government’s privatization efforts may also add competition in the markets in which we and our subsidiaries conduct business. A number of significant mergers and acquisitions in the industry have taken place in Korea recently. In January 2019, Woori Financial Group was established pursuant to a comprehensive stock transfer under the Korean Commercial Code whereby holders of the common stock of Woori Bank and certain of its subsidiaries transferred all of their shares to Woori Financial Group (the new financial holding company) and in return received shares of Woori Financial Group. As a result, Woori Bank and certain of its former wholly-owned subsidiaries became direct and wholly-owned subsidiaries of Woori Financial Group. The Korea Deposit Insurance Corp., which as of April 9, 2021 owned 17.25% of the outstanding common stock of Woori Financial Group, has sold 13.63% of the outstanding common stock of Woori Financial Group in multiple transactions in accordance with its plan that was approved by the Financial Services Commission in June 2019. The Korea Deposit Insurance Corp. sold additional 2.33% of the outstanding common stock of Woori Financial Group in May 2022 and currently owns only 1.29% of the outstanding common stock of Woori Financial Group. In the asset management business sector, Woori Financial Group acquired two asset management companies, Tongyang Asset Management and ABL Global Asset Management (former Allianz Global Investors). In August 2021, KB Financial Group completed the acquisition of Prudential Life Insurance, the former Korean unit of Prudential Financial Inc. Any of these developments may place us at a competitive disadvantage and outweigh any potential benefit to us in the form of opportunities to acquire new customers who are displeased with the level of services at the newly reorganized entities or to provide credit facilities to corporate customers who wish to maintain relationships with a wide range of banks in order to diversify their sources of funding.

On February 1, 2019, we acquired a 59.15% interest in Orange Life Insurance, the former Korean unit of ING Life Insurance, as part of our efforts to diversify and enhance our non-banking businesses. On January 28, 2020, we acquired the remaining interests in Orange Life Insurance by effecting a comprehensive stock exchange under Articles 360-2 of the Korean Commercial Code whereby holders (other than us) of Orange Life Insurance’s common stock transferred all of their shares to us and in return receive shares of our common stock, and hence Orange Life Insurance became our wholly owned subsidiary as of such date. In May 2021, the Financial Services Commission approved the merger of Shinhan Life Insurance and Orange Life Insurance, with Shinhan Life Insurance being the surviving entity upon completion of the merger. Orange Life Insurance was subsequently merged with and into Shinhan Life Insurance in July 2021. On September 29, 2020, we acquired a 96.8% interest in Neoplux, a venture capital company formerly under the Doosan Group. On December 30, 2020, we acquired the remaining interest in Neoplux by effecting a small-scale stock exchange under Article 360-10 of the Korean Commercial Code, and hence Neoplux has become our wholly owned subsidiary as of such date. On January 11, 2021, Neoplux changed its legal name to Shinhan Venture Investment. In addition, on January 15, 2021, we acquired the remaining 35% interest in Shinhan BNP Paribas Asset Management and changed its legal name to Shinhan Asset Management, and hence Shinhan Asset Management has become our wholly-owned subsidiary as of such date. On June 30, 2022 we acquired 94.54% interest in BNP Paribas Cardif General Insurance, which then changed its name to Shinhan EZ General Insurance, Ltd. Subsequently in November 2022, Shinhan EZ General Insurance, Ltd. conducted a paid-in capital increase and our shares decreased to 85.1%. We

 

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expect that such consolidation and other structural changes in the financial industry will continue. Other financial institutions may seek to acquire or merge with other entities, and the financial institutions resulting from such consolidation may, by virtue of their increased size and business scope, provide greater competition for us. Increased competition and continuing consolidation may lead to decreased margins, resulting in a material adverse impact on our future profitability.

Regulatory reforms and the general modernization of business practices in Korea have also led to increased competition among financial institutions in Korea. In December 2017, the Financial Services Commission introduced the “my account at a glance” system, which enables consumers to view their key financial account information online, including information on banks, insurances, mutual finance, loan and card issuances on one page. The “my account at a glance” system became available on mobile channels in February 2016 and expanded its scope of services to include savings banks and securities companies. Since their introduction, the integrated automatic payment transfer management service, integrated account management service and “my account at a glance” system have gained widespread acceptance. As the reform of the financial sector continues, competition may become more intense among existing banks, insurance companies, securities companies and other financial organizations, and may lead to significant changes in the current Korean financial market. Moreover, since January 1, 2020, in calculating loan to deposit ratio, retail loans and corporate loans are weighed differently, with retail loans subject to a multiple of 115% and corporate loans (excluding loans to SOHOs) subject to a multiple of 85%, thereby increasing the impact of retail loans and reducing the impact of corporate loans in calculating such ratio. This may further intensify competition for corporate loans and deposits among commercial banks and, as a result, Shinhan Bank may face difficulties in increasing or retaining its corporate loans and deposits, which in turn may result in an increase in its cost of funding.

Furthermore, as the Korean economy further develops and new business opportunities arise, more competitors may enter the financial services industry. For example, as online service providers and technology companies with large-scale user networks, such as Kakao Corp., NAVER and Samsung Electronics, recently make significant inroads in providing virtual payment services through a system based on a growing convergence of financial services and technology commonly referred to as “fintech,” competition for online customers is growing not just among commercial banks, but also from online and mobile payment service providers. In 2015, the Government announced its plans to allow Internet-only banks to operate in Korea. KT consortium’s K-Bank, Kakao consortium’s Kakao Bank and Viva Republica consortium’s Toss Bank commenced operations in April 2017, July 2017 and October 2021, respectively. Internet-only banks may have advantages over traditional banks as the former can pass savings in labor and overhead costs to their customers by offering higher interest rates on deposit accounts, lower loan costs and reduced service fees. Accordingly, commercial banks will likely face increasing pressure to upgrade their service platforms to attract and maintain online users, which represents a growing customer base compared to traditional customers who have primarily conducted banking in-person at physical banking branches.

As part of the Government’s financial policies to promote innovative digital finance, 10 commercial banks, including Shinhan Bank, began offering a preliminary open banking service in October 2019. More local banks and fintech companies joined in December 2019, when the open banking service was fully and officially launched. Open banking service allows each fintech company and bank to provide banking services, such as checking balances and making withdrawals and transfers, with regards to customers’ accounts at other banks. Using open banking service, customers can easily access accounts, products and services across multiple banks, instead of being limited to the accounts, products and services available at the particular bank that they deal with. In addition, on January 9, 2020, the Korean National Assembly passed amendments to three major data privacy laws (the Personal Information Protection Act, the Act on the Promotion of Information and Communications Network Utilization and Information Protection and the Act on the Use and Protection of Credit Information). These amendments introduced the MyData service, allowing and requiring (upon the customer’s request and subject to compliance requirements) financial institutions that have been approved by the Financial Service Commission as a MyData service provider access and sharing of customers’ personal information, credit information and transaction data. On January 27, 2021, Shinhan Bank and Shinhan Card each obtained a license

 

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from the Financial Services Commission as a MyData service provider. On January 5, 2023, Shinhan Bank launched the MyData business and Shinhan Card is planning to provide advanced wealth management and various financial services. Until October 13, 2021, the Financial Services Commission granted MyData licenses to 58 companies (46 companies receiving main licenses and 12 companies receiving preliminary licenses), 22 of which were fintech firms (19 companies receiving main licenses and three companies receiving preliminary licenses), and competition between traditional financial institutions like us and fintech firms is expected to intensify, particularly with respect to asset management services. On January 5, 2022, the API-based MyData service was fully implemented and 33 companies (including ten fintech firms) are providing services. As of December 31, 2023, the Financial Services Commission had granted licenses to 64 companies to operate as MyData service providers, 24 of which were fintech or IT firms. If more fintech companies receive authorization as MyData service providers, we expect competition for customers among banks and fintech firms to intensify. In addition, the Financial Services Commission also led discussions in July 2022 about the creation of a government-led platform where consumers can compare loan products from various financial institutions and apply for debt consolidation on a single platform. The platform launched in May 2023.

Recently, following the global financial crisis, the Government has subjected Korean financial institutions to stricter regulatory requirements and guidelines in areas of asset quality, capital adequacy, liquidity and residential and other lending practices (including a requirement to maintain a certain ratio of core capital to total risk exposure, which was introduced in January 2018 in order to control excessive leverage), which has had a dampening effect on competition. The Financial Services Commission implemented the capital requirements of Basel III, whose minimum requirements were phased in sequentially from December 1, 2013 through full implementation by January 1, 2015, based on the guidelines set forth in the amended Regulation on the Supervision of the Banking Business and the Detailed Regulation on the Supervision of the Banking Business. In addition, the Financial Services Commission has implemented the Basel III requirements relating to liquidity coverage ratio and capital conservation buffer, each of which have been fully phased in as of January 1, 2019. As of January 1, 2016, the Financial Services Commission implemented Basel III requirements relating to accumulation of additional capital for systemically important banks and bank holding companies and countercyclical capital buffer requirements. Each year, the Financial Services Commission may designate banks with significant influence (based on size and connectivity with other financial institutions) on the domestic financial system as a domestic systemically important bank and require the accumulation of additional capital in accordance with the highest of: (i) ratio of common equity capital to risk-weighted assets, ranging from 0.0% to 2.0%, depending on the systematic importance evaluation score, (ii) if the bank’s holding company is a domestic systemically important bank holding company, the capital ratio corresponding to the additional capital required for the bank holding company under the Financial Holding Company Supervision Regulations, or (iii) if the bank is also a global systemically important bank, as defined by the Basel Committee, the capital ratio as required by the Basel Committee. According to the instructions of the Financial Services Commission, domestic systemically important banks, including Shinhan Bank, have been required to maintain an additional capital buffer of 0.25% since January 1, 2016, with such buffer increased by 0.25% annually to reach 1.00% as of January 1, 2019. The additional capital buffer was set to 1.00% on January 1, 2019 and has remained unchanged as of the date hereof. The Financial Services Commission may also, upon quarterly review, determine and require banks to accumulate a required level of countercyclical capital buffer within the range of 0% to 2.5% of risk-weighted assets, taking into account factors such as the degree of increase in credit relative to the gross domestic product. Also, the Financial Services Commission has formally implemented a regulation on the limit for large exposures based on the Basel standards for banks and bank holding companies, through the Banking Supervision Regulations and the Financial Holding Company Supervision Regulations, effective as of February 1, 2024. On May 24, 2023, the Financial Services Commission decided to increase the level of cyclical capital buffer of banks and their holding companies to 1.00%. The decision will be put into effect starting from May 1, 2024. In July 2021, Shinhan Financial Group, Hana Financial Group, KB Financial Group, NongHyup Financial Group and Woori Financial Group were designated by the Financial Services Commission as domestic systemically important bank holding companies, and Shinhan Bank, Hana Bank, Kookmin Bank, NongHyup Bank and Woori Bank were designated by the Financial Services Commission as domestic systemically important banks. In addition, in July 2021, the Financial Services Commission identified domestic systemically important bank holding companies and

 

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domestic systemically important banks as domestic systemically important financial institutions under the Act on the Structural Improvement of the Financial Industry. Domestic systemically important financial institutions are required to prepare and submit their own recovery plans to the Financial Supervisory Service within three months from the date of notification of designation pursuant to the Act on the Structural Improvement of the Financial Industry. However, there is no assurance that these measures will have the effect of curbing competition or that the Government will not reverse or reduce such measures or introduce other deregulatory measures, which may further intensify competition in the Korean financial services industry. For further details on the capital requirements applicable to us, see “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Capital Adequacy.”

If, despite our efforts to adapt to the changing macroeconomic environment and comply with new regulations, we are unable to compete effectively in the changing business and regulatory environment, our profit margin and market share may erode and our future growth opportunities may become limited, which could adversely affect our business, financial condition and results of operations. See “Item 3.D. Risk Factors — Risks Relating to Our Overall Business — Competition in the Korean financial services industry is intense, and may further intensify” and “— Supervision and Regulation.”

 

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Description of Assets and Liabilities

Beginning January 1, 2023, IFRS 17 ‘Insurance Contracts’ has replaced in its entirety existing guidance in IFRS 4. Therefore, we have applied IFRS 17 to insurance contracts in preparing our financial statements as of December 31, 2023 and for the year ended December 31, 2023, and in preparing such financial statements we have retrospectively applied IFRS 17 to insurance contracts to restate the comparative financial information as of December 31, 2022 and for the year ended December 31, 2022 included in this annual report, in each case, in accordance with IFRS 17. Unless stated otherwise, our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report are shown based on IFRS 17 whereas our financial information as of December 31, 2021 and for the year ended December 31, 2021 included in this annual report are shown based on IFRS 4 and have not been restated based on IFRS 17. Accordingly, certain of our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report may not be directly comparable against our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report. Under IFRS 17, insurance contract liabilities will be calculated in terms of market value (as the present value of future insurance cash flows with a provision for risk) instead of book value. See “— Risks Related to Our Overall Business —The implementation of IFRS 17 beginning on January 1, 2023 renders certain of our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report, not directly comparable with our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report.” in this annual report and Note 3 and Note 52 of the notes to the audited consolidated annual financial statements included in this annual report.

Loans

As of December 31, 2023, our total gross loan portfolio was W417,346 billion, which represented an increase of 0.9% from W413,436 billion on December 31, 2022. The increase in our portfolio primarily reflects a 2.0% increase in corporate loans, a 0.2% decrease in retail loans and a 1.3% decrease in credit card loans.

Asset Quality Ratios

 

     As of December 31,  
     2021     2022     2023  
                    
     (IFRS 4)     (IFRS 17)     (IFRS 17)  
     (In billions of Won, except percentages)  

Total gross loans

   W 393,474     W 413,436     W 417,346  

Total allowance for credit losses on loans

   W 3,167     W 3,651     W 4,330  

Allowance for credit losses on loans as a percentage of total loans

     0.80     0.88     1.04

Impaired loans(1)

   W 1,864     W 2,079     W 3,013  

Impaired loans as a percentage of total loans

     0.47     0.50     0.72

Allowance as a percentage of impaired loans

     169.90     175.64     143.73

Total non-performing loans(2)

   W 1,826     W 1,756     W 2,216  

Non-performing loans as a percentage of total loans

     0.46     0.42     0.53

Allowance as a percentage of total assets

     0.49     0.55     0.63

 

Notes:

 

(1)

Impaired loans include (i) loans for which the borrower has defaulted under Basel standards applicable during the relevant period and (ii) loans that qualify as “troubled debt restructurings” applicable during the relevant period.

(2)

Non-performing loans are defined as loans, whether corporate or retail, that are past due more than 90 days.

 

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Loan Types

The following table presents our loans by type as of the dates indicated. Except where specified otherwise, all loan amounts stated below are before deduction of allowance for credit losses on loans. Total loans reflect our loan portfolio, including past due amounts.

 

     As of December 31,  
     2021(6)      2022(6)      2023(6)  
                      
     (IFRS 4)      (IFRS 17)      (IFRS 17)  
     (In billions of Won)  

Domestic:

  

Corporate

        

Corporate loans(1)

   W 178,315      W 195,410      W 202,153  

Public and other(2)

     3,469        3,897        4,635  

Loans to banks(3)

     862        1,205        961  

Lease financing

     1,497        682        196  
  

 

 

    

 

 

    

 

 

 

Total — Corporate

     184,143        201,194        207,945  
  

 

 

    

 

 

    

 

 

 

Retail

        

Mortgages and home equity

     79,018        80,937        86,532  

Other retail(4)

     69,459        62,519        55,607  
  

 

 

    

 

 

    

 

 

 

Total — Retail

     148,477        143,456        142,139  
  

 

 

    

 

 

    

 

 

 

Credit cards

     25,817        20,388        27,798  
  

 

 

    

 

 

    

 

 

 

Total domestic

     358,437        365,038        377,882  
  

 

 

    

 

 

    

 

 

 

Foreign:

        

Corporate

        

Corporate loans(1)

     21,244        22,080        24,033  

Public and other(2)

                    

Loans to banks(3)

     2,988        6,224        2,088  

Lease financing

     93        113        85  
  

 

 

    

 

 

    

 

 

 

Total — Corporate

     24,325        28,417        26,206  
  

 

 

    

 

 

    

 

 

 

Retail

        

Mortgages and home equity

     842        787        774  

Other retail(4)

     9,687        11,122        12,191  
  

 

 

    

 

 

    

 

 

 

Total — Retail

     10,529        11,909        12,965  
  

 

 

    

 

 

    

 

 

 

Credit cards

     183        8,072        293  
  

 

 

    

 

 

    

 

 

 

Total foreign

     35,037        48,398        39,464  
  

 

 

    

 

 

    

 

 

 

Total loans(5)

   W 393,474      W 413,436      W 417,346  
  

 

 

    

 

 

    

 

 

 

 

Notes:

 

(1)

Consists primarily of working capital loans, general purpose loans, bills purchased and trade-related notes and excludes loans to public institutions and commercial banks.

(2)

Consists of working capital loans and loan facilities to public institutions and non-profit organizations.

(3)

Consists of interbank loans and call loans.

(4)

Consists of general unsecured loans and loans secured by collateral other than housing to retail customers.

(5)

As of December 31, 2021, 2022 and 2023, 87.0%, 86.0% and 87.2% of our total gross loans, respectively, were Won-denominated.

(6)

Loan amounts include loans at amortized cost and loans at fair value classified in accordance with IFRS 9. Corporate loans include loans at fair value in the amount of W1,683 billion, W2,389 billion and W1,759 billion as of December 31, 2021, 2022 and 2023, respectively.

 

85


Loan Portfolio

The total exposure of us or our banking subsidiaries to any single borrower and exposure to any single group of companies belonging to the same conglomerate is limited by law to 25% of the Net Total Equity Capital (as defined in “— Supervision and Regulation”).

Twenty Largest Exposures by Individual Borrower

As of December 31, 2023, our 20 largest exposures, consisting of loans, securities and guarantees and acceptances, totaled W25,226.6 billion. The following table sets forth our total exposures to these top 20 borrowers as of December 31, 2023.

 

     As of December 31, 2023  
     Loans in
Won
Currency
     Loans in
Foreign
Currency
     Securities      Guarantees
and
Acceptances
     Others      Total
Exposure
 
                                           
     (In billions of Won)  

Nong Hyup Bank

   W 501.2      W 10.9      W 1,566.7      W 54.7      W      W 2,133.5  

Woori Bank

     1,310.1        51.6        454.5                      1,816.2  

Samsung Electronics

            1,720.0        2.0                      1,722.0  

LG Display

     429.0        799.8        175.8        239.6               1,644.2  

NH Securities

     1,369.2               185.4                      1,554.6  

KB Bank

     778.7        121.0        607.5        16.3               1,523.4  

SK Hynix

     628.3        193.4        530.5                      1,352.2  

S-Oil

     500.8        568.0        122.6        93.1               1,284.5  

Korea Electric Power Corporation

     0.3               1,181.7        101.1               1,283.1  

National Agriculture Cooperative Federation

     73.7               1,158.1                      1,231.8  

KEB Hana Bank

     727.2        12.6        434.1        33.3               1,207.1  

Lotte Hotel

     100.8        378.4        283.3        362.2               1,124.7  

HD Hyundai Heavy Industries Co., Ltd

     70.5        35.1        32.9        946.0               1,084.5  

Samsung Heavy Industries Co., Ltd

            19.4               1,021.9             1,041.2  

Korea Gas Corporation

            165.4        814.6                      980.0  

Hyundai Steel

     314.4        145.9        443.4        39.2        0.0        942.9  

KT

     1.1               799.7        41.6               842.4  

Daeshin Securities

     800.9               20.4                      821.3  

KB card

            36.8        782.0                      818.7  

IBK Asset Management

                   818.3                      818.3  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

   W 7,606.2      W 4,258.1      W 10,413.4      W 2,949.0      W 0.0      W 25,226.6  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

86


Exposure to Main Debtor Groups

As of December 31, 2023, our total exposure to the main debtor groups as identified by the Governor of the Financial Supervisory Service amounted to W35,633.2 billion. The main debtor groups are largely comprised of chaebols. The following table shows, as of December 31, 2023, our total exposures to the 10 main debtor groups to which we have the largest exposure.

 

     As of December 31, 2023  

Main Debtor Groups

   Loans in
Won
Currency
     Loans in
Foreign
Currency
     Securities      Guarantees
and
Acceptances
     Others      Total
Exposure
 
                                           
     (In billions of Won)  

Samsung

   W 261.2      W 2,728.3      W 1,598.4      W 1,845.3      W 0      W 6,433.2  

SK

     1,528.0        840.1        2,441.6        724.9        0        5,534.7  

Hyundai Motor Company

     1,383.4        1,335.6        2,173.5        521.8        0        5,414.2  

Lotte

     1,032.9        933.0        1,696.7        746.7        0        4,409.3  

LG

     866.1        942.1        978.4        443.7               3,230.3  

Hyundai Heavy Industries

     462.3        127.8        189.2        2,291.6               3,070.9  

Hanwha

     507.3        389.9        1,020.1        787.3        0        2,704.5  

LS

     225.8        946.1        194.1        832.1        0        2,198.4  

KT

     149.3        124.4        880.4        195.9               1,350.1  

S-oil

     503.8        568.0        122.6        93.1               1,287.5  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

   W 6,920.1      W 8,935.4      W 11,294.9      W 8,482.4      W 0.4      W 35,633.2  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Loan Concentration by Industry

The following table shows the aggregate balance of our corporate loans by industry concentration as of December 31, 2023.

 

     As of December 31, 2023  

Industry

   Aggregate Loan
Balance
     Percentage of Total
Corporate Loan Balance
 
               
     (In billions of Won)      (Percentages)  

Manufacturing

   W 61,361        26.2

Real estate, leasing and service

     52,442        22.4  

Retail and wholesale

     29,043        12.4  

Finance and insurance

     23,303        10.0  

Hotel and leisure

     9,767        4.2  

Transportation, storage and communication

     5,865        2.5  

Construction

     5,666        2.4  

Other service(1)

     27,612        11.8  

Other(2)

     19,092        8.1  
  

 

 

    

 

 

 

Total

   W 234,151        100.0
  

 

 

    

 

 

 

 

Notes:

 

(1)

Includes other service industries such as publication, media and education.

(2)

Includes other industries such as agriculture, forestry, mining, electricity and gas.

 

87


Maturity Analysis

The following table sets out the scheduled maturities (presented in terms of time remaining until maturity) of our loan portfolio as of December 31, 2023. The amounts below are before allowance for credit losses on loans and deferred loan origination costs and fees. In the case of installment payment loans, maturities have been adjusted to take into account the timing of installment payments.

 

     As of December 31, 2023  
     1 Year or Less(1)      Over 1 Year but
Not More Than
5 Years
     Over 5 Year but
Not More Than
15 Years
     Over 15
Years
     Total  
                                    
     (In billions of Won)  

Corporate:

              

Corporate loans

   W 151,803      W 66,017      W 7,431      W 935      W 226,186  

Public and other

     2,475        1,766        298        96        4,635  

Loans to banks

     2,457        519        73               3,049  

Lease financing

     175        105        1               281  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total corporate

   W 156,910      W 68,407      W 7,803      W 1,031      W 234,151  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Retail:

              

Mortgage and home equity

   W 16,687      W 22,865      W 18,131      W 29,623      W 87,306  

Other retail

     39,271        17,618        5,616        5,293        67,798  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total retail

   W 55,958      W 40,483      W 23,747      W 34,916      W 155,104  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Credit cards

   W 23,671      W 4,155      W 265      W      W 28,091  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total loans

   W 236,539      W 113,045      W 31,815      W 35,947      W 417,346  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

Includes overdue loans.

We may roll over our corporate loans (primarily consisting of working capital loans and facility loans) and retail loans (to the extent not payable in installments) after we conduct our standard loan reviews in accordance with our loan review procedures. Working capital loans may generally be extended on an annual basis for an aggregate term of up to five years. Facilities loans, which are generally secured, may generally be extended on an annual basis for a maximum of 15 years from the initial loan date. Retail loans may be extended for additional terms of up to 12 months for an aggregate term of 10 years from the initial loan date for both unsecured loans and secured loans other than mortgages and home equity loans which can be extended up to 30 years in aggregate.

 

88


Interest Rate Sensitivity

The following table presents a breakdown of our loans in terms of interest rate sensitivity as of December 31, 2023.

 

     As of December 31, 2023  
     Due Within 1 Year(1)      Due After 1 Year      Total  
                      
     (In billions of Won)  

Fixed rate loans(2)

        

Corporate:

        

Corporate loans

   W 62,352      W 23,693      W 86,045  

Public and other

     1,131        242        1,373  

Loans to banks

     2,326        592        2,918  

Lease financing

     38        20        58  
  

 

 

    

 

 

    

 

 

 

Total corporate

     65,847        24,547        90,394  
  

 

 

    

 

 

    

 

 

 

Retail:

        

Mortgage and home equity

     181        5,377        5,558  

Other retail

     6,837        5,034        11,871  
  

 

 

    

 

 

    

 

 

 

Total retail

     7,018        10,411        17,429  
  

 

 

    

 

 

    

 

 

 

Credit cards

     256        1        257  
  

 

 

    

 

 

    

 

 

 

Total fixed rate loans

     73,121        34,959        108,080  
  

 

 

    

 

 

    

 

 

 

Variable rate loans(3)

        

Corporate:

        

Corporate loans

     89,451        50,690        140,141  

Public and other

     1,344        1,918        3,262  

Loans to banks

     131               131  

Lease financing

     137        86        223  
  

 

 

    

 

 

    

 

 

 

Total corporate

     91,063        52,694        143,757  
  

 

 

    

 

 

    

 

 

 

Retail:

        

Mortgage and home equity

     16,506        65,242        81,748  

Other retail

     32,434        23,493        55,927  
  

 

 

    

 

 

    

 

 

 

Total retail

     48,940        88,735        137,675  
  

 

 

    

 

 

    

 

 

 

Credit cards

     23,415        4,419        27,834  
  

 

 

    

 

 

    

 

 

 

Total variable rate loans

     163,418        145,848        309,266  
  

 

 

    

 

 

    

 

 

 

Total loans

   W 236,539      W 180,807      W 417,346  
  

 

 

    

 

 

    

 

 

 

 

Notes:

 

(1)

Includes overdue loans.

(2)

Fixed rate loans are loans for which the interest rate is fixed for the entire term of the loan.

(3)

Variable or adjustable rate loans are for which the interest rate is not fixed for the entire term of the loan.

For additional information regarding our management of interest rate risk, see “— Risk Management.”

Nonaccrual Loans and Past Due Accruing Loans

Except in the case of repurchased loans, we generally recognize interest income on nonaccrual loans using the rate of interest used to discount the future cash flows of such loans for the purpose of measuring impairment loss. Generally, we discontinue accruing of interest on loans (other than repurchased loans) when payment of

 

89


interest and/or principal becomes past due by 90 days. Loans (other than repurchased loans) are not reclassified as accruing until interest and principal payments are brought current.

We generally do not request borrowers to make immediate repayment of the whole outstanding principal balances and related accrued interest on loans whose interest payments are past due up to 14 days, 60 days, and 30 days in the case of commercial loans, mortgages and home equity loans and other retail loan, respectively.

Interest foregone is interest due on nonaccrual loans that has not been accrued in our books of account. In 2021, 2022 and 2023, we would have recorded gross interest income of W66 billion, W90 billion and W153 billion, respectively, on loans accounted for on a nonaccrual basis throughout the respective years, or since origination for loans held for part of the year, had the loans been current with respect to their original contractual terms. The amount of interest income on those loans that was included in our net income in 2021, 2022 and 2023 were W30 billion, W45 billion and W87 billion, respectively.

The following table shows, at the dates indicated, the amount of loans that are placed on a nonaccrual basis and accruing loans which are past due one day or more. The term “accruing but past due one day” includes loans which are still accruing interest but on which principal or interest payments are contractually past due one day or more. We continue to accrue interest on loans where the total amount of loan outstanding, including accrued interest, is fully secured by cash on deposits.

 

     As of December 31,  
     2021      2022      2023  
                      
     (In billions of Won)  

Loans accounted for on a nonaccrual basis(1)

        

Domestic:

        

Corporate

   W 780      W 848      W 1,288  

Retail

     384        515        724  

Credit cards

     68        74        78  

Foreign:

        

Corporate

     340        432        424  

Retail

     43        36        60  

Credit cards

     44        35        44  
  

 

 

    

 

 

    

 

 

 

Sub-total

     1,659        1,940        2,618  
  

 

 

    

 

 

    

 

 

 

Accruing loans which are contractually past due one day or more as to principal or interest

        

Domestic:

        

Corporate

     114        252        431  

Retail

     550        458        617  

Credit cards

     344        610        611  

Foreign:

        

Corporate

     51        34        99  

Retail

     44        55        91  

Credit cards

     39        45        51  
  

 

 

    

 

 

    

 

 

 

Sub-total

     1,142        1,454        1,900  
  

 

 

    

 

 

    

 

 

 

Total

   W 2,801      W 3,394      W 4,518  
  

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

“Troubled debt restructuring” and loans for which payment of interest and/or principal became past due by 90 days or more (adjusting for any overlap due to loans that satisfy both prongs so as to avoid double counting) may be included in loans accounted for on a nonaccrual basis.

 

90


Troubled Debt Restructurings

The following table presents, at the dates indicated, our loans which are “troubled debt restructurings.” These loans mainly consist of corporate loans that have been restructured through the process of workout and recovery proceedings. See “— Credit Exposures to Companies in Workout and Recovery Proceedings.” These loans accrue interest at rates lower than the original contractual terms, or involve the extension of the original contractual maturity as a result of a variation of terms upon restructuring.

 

     As of December 31,  
     2021      2022      2023  
     (IFRS 4)      (IFRS 17)      (IFRS 17)  
                      
     (In billions of Won)  

Loans classified as “troubled debt restructurings” (excluding nonaccrual and past due loans)

   W 91      W 30      W 5  

Loans classified as “troubled debt restructurings” (including nonaccrual and past due loans)

   W   237      W   143      W   93  

The following table presents, for the periods indicated and with respect to the restructured loans, the amounts that would have been recorded as our interest income under the original contract terms of the restructured loans, and the amounts that were actually recorded as our interest income for such loans under the restructured contractual terms of such loans.

 

     For the Year ended December 31,  
     2021      2022      2023  
     (IFRS 4)      (IFRS 17)      (IFRS 17)  
     (In billions of Won)  

Interest income under the original contractual terms of the restructured loans(1)

   W     10      W     7      W     4  

Interest income under the restructured contractual terms of the restructured loans

   W 2      W 2      W 2  

 

Note:

 

(1)

Includes nonaccrual and past due loans.

The following table presents a breakdown of the outstanding balance and specific allowance for credit losses on loans as of December 31, 2021, 2022 and 2023 of corporate loans classified as “troubled debt restructurings” (including nonaccrual and past due loans) by the type of restructuring to which such loans are subject.

 

     As of December 31,  
     2021      2022      2023  
     (IFRS 4)      (IFRS 17)      (IFRS 17)  
     Outstanding
Balance
     Allowance      Outstanding
Balance
     Allowance      Outstanding
Balance
     Allowance  
                                           
     (In billions of Won)  

Corporate loans classified as “troubled debt restructurings”(1):

                 

Workout

   W 160      W 54      W 65      W 32      W 59      W 48  

Recovery Proceedings

     74        24        74        18        34        9  

Others(2)

     3               4        3                
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

   W 237      W 78      W 143      W 53      W 93      W 57  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

Includes nonaccrual and past due loans.

(2)

Principally consists of loans subject to corporate turnaround or corporate reorganization pursuant to the credit rehabilitation program excluding Workout and Recovery Proceedings.

 

91


The following table presents the outstanding balance and specific allowance for credit losses on loans as of December 31, 2021, 2022 and 2023 of retail loans (including nonaccrual and past due loans) subject to credit rehabilitation programs for retail borrowers. All such loans became modified under credit rehabilitation programs and became beneficiaries of maturity extension and interest rate reductions, while a substantially limited portion of such loans also became beneficiaries of debt forgiveness and deferral. For more information on the credit rehabilitation program, see “— Credit Exposures to Companies in Workout and Recovery Proceedings — Credit Rehabilitation Programs for Delinquent Consumer and Small- and Medium-sized Enterprise Borrowers.”

 

     As of December 31,  
     2021      2022      2023  
     (IFRS 4)      (IFRS 17)      (IFRS 17)  
     Outstanding
Balance
     Allowance      Outstanding
Balance
     Allowance      Outstanding
Balance
     Allowance  
                                           
     (In billions of Won)  

Retail loans subject to credit rehabilitation programs(1)

   W 125      W 49      W 249      W 129      W 372      W 173  

 

Note:

 

(1)

Includes nonaccrual and past due loans.

The following table presents, as of the dates indicated and with respect to corporate loans, the amounts of restructured loans that were considered impaired and classified as nonaccrual pursuant to our general interest accrual policy as described in “— Accrual Policy for Restructured Loans.” The table also presents, for the periods indicated and with respect to corporate loans, the amounts of total charge-off on restructured loans and the amounts of charge-off as part of debt-to-equity conversions.

 

     As of and for the year ended December 31,  
     2021
(IFRS 4)
     2022
(IFRS 17)
     2023
(IFRS 17)
 
                      
     (In billions of Won)  

Impaired and nonaccrual restructured loans

   W 146      W 113      W 88  

Total charge-off of restructured loans

   W 58      W 16      W 23  

Charge-off as part of debt-to-equity conversion

   W 32      W      W 1  

Credit Exposures to Companies in Workout and Recovery Proceedings

Our credit exposures to restructuring are monitored and managed by our Corporate Credit Support Department. As of December 31, 2023, 0.02% of our total loans, or W93 billion (of which W88 billion was classified as nonaccrual and W5 billion was classified as accruing), was under restructuring. Restructuring of our credit exposures generally takes the form of workout and recovery proceedings.

Workout

The Corporate Restructuring Promotion Act (“CRPA”) was enacted on August 3, 2007 (expired on December 31, 2010), May 19, 2011 (expired on December 31, 2013), January 1, 2014 (expired on December 31, 2015), March 18, 2016 (expired on June 30, 2018) and October 16, 2018 (expired on October 15, 2023), This law expired on October 15, 2023, and the new CRPA enacted and implemented on December 26, 2023 (to be expired on December 25, 2026).

If the ‘main Creditor Financial Institution’ of a Failing Company (defined below) provided notice of convening a Creditor Committee (defined below) on or before December 25, 2026, any proceedings commenced by such Creditor Committee will remain subject to the CRPA even after December 25, 2026 unless and until such proceedings are completed or discontinued.

The following is a summary of the key provisions of the CRPA. The CRPA applies to a financial creditor (the “Financial Creditor”) who has financial claims against a debtor company by ‘providing credit’ to such debtor

 

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company or other third parties. “Provision of Credit” is defined in the CRPA as any transaction determined by the Financial Supervisory Commission to fall under any of the following:

 

   

loans;

 

   

purchase of promissory notes and debentures or bonds;

 

   

equipment leasing;

 

   

payment guarantees;

 

   

providing advance payments on acceptances and guarantees under a payment guarantee;

 

   

any direct or indirect financial transaction which may cause a loss to a counterparty as a consequence of a payment failure by a debtor company; or

 

   

any transaction other than the transactions set out above which may have in substance the same effect as the transactions set out above.

The “debtor company” is defined under the CRPA as a company established under the Korean Commercial Code or other person performing profit-making activities. The “Failing Company” means a debtor company deemed, through a credit evaluation carried out in the manner set out in the CRPA, by its ‘main Creditor Financial Institution’ as having difficulty to repay debts to its financial creditor without external financial support or an additional loan (excluding loans obtained in the course of conducting normal financial transactions).

Once the debtor company is notified by the main Creditor Financial Institution to fall under the definition of Failing Company, such company may submit its business restructuring plan and the list of its Financial Creditors, and apply to such main Creditor Financial Institution for commencement of the management procedure to be assumed by a committee of Financial Creditors (the “Creditor Committee”) or such main Creditor Financial Institution.

Under the CRPA, the main Creditor Financial Institution of a Failing Company is required to take or arrange one of the following actions if it determines that there is a possibility that the financial condition of the Failing Company may be rehabilitated or brought back to normal in accordance with its business restructuring plan:

 

   

convocation of the first meeting of the Creditor Committee to decide whether to commence the management of the Failing Company by the Creditor Committee; or

 

   

assumption of management of the Failing Company by the main Creditor Financial Institution.

Under the CRPA, in order to call for the first meeting of the Creditor Committee, the main Creditor Financial Institution is required to notify the Financial Creditors, the Failing Company and the Financial Supervisory Service. However, the main Creditor Financial Institution may omit the notification to some extent of the Financial Creditors who are set out in the CRPA such as a Financial Creditor who does not perform the financial business or a Financial Creditor who has only small claims against the Failing Company. The Financial Creditors who do not receive the notification from the main Creditor Financial Institution will be excluded from the Creditor Committee; provided that if they nevertheless want to attend the meeting, the main Creditor Financial Institution may not exclude such Financial Creditors. When the main Creditor Financial Institution calls for the first meeting of the Creditor Committee, it may require the Financial Creditors to grant a moratorium on the enforcement of claims (including the enforcement of security interests) until the end of the first meeting of the Creditor Committee. In addition, at the first meeting of the Creditor Committee, the Financial Creditors may resolve to declare a moratorium for up to one month (or three months if an investigation of the Failing Company’s financial status is necessary) from the commencement date of the management procedure (which may be extended by one additional month by resolutions of the Creditor Committee).

The Financial Creditors who attend the first meeting of the Creditor Committee may resolve, among other things: (i) commencement of the management procedure, (ii) composition of the Financial Creditors who will participate in such management procedure and (iii) declaration of moratorium mentioned above.

 

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Once the management procedure commences, the main Creditor Financial Institution is required to prepare the corporate restructuring plan of the Failing Company considering the investigation results of the Failing Company’s financial status and submit such plan to the Creditor Committee for approval thereof. The corporate restructuring plan may include, among other things, the matters regarding rescheduling of debt owed by the Failing Company, provision of new credit and the business restructuring plan of the Failing Company. If the corporate restructuring plan is not approved by the date the moratorium period ends, the Creditor Committee’s management of the Failing Company shall be deemed to have terminated.

The resolution at the Creditor Committee is generally passed by an approval of the Financial Creditors representing at least 75% of the outstanding credit to the Failing Company of the Financial Creditors who constitute the Creditor Committee; provided that if a single Financial Creditor holds at least 75% of the outstanding credit, the resolution shall be passed by an approval of not less than 40% of the total number of the Financial Creditors who constitute the Creditor Committee, including such single Financial Creditor. An additional approval of the Financial Creditors holding interests in 75% or more of the total amount of the secured claims owned by the Financial Creditors constituting the Creditor Committee against the Failing Company is required with respect to the debt rescheduling of the Failing Company.

A Financial Creditor which has opposed the resolutions of the Creditor Committee in respect of the commencement of management of the Failing Company by the Creditor Committee, establishment of or amendment to the corporate restructuring plan, extension of management procedure, the rescheduling of claims or provision of new credit (the “Opposing Financial Creditor”) may, within seven days of such resolutions, request the main Creditor Financial Institutions to purchase its outstanding claims against the Failing Company, stating the type and number of claims. The Financial Creditors that have approved such resolutions (the “Approving Financial Creditors”) shall jointly purchase such claims within six months of such request.

The purchase price and terms of such purchase shall be determined by mutual agreement of the Approving Financial Creditors and the Opposing Financial Creditor. Pending the agreement of such matters, the payments shall be made at a provisional price, and adjusting payments made once an agreement has been reached. If no such agreement is reached, then such matters shall be determined by the coordination committee established under the CRPA.

Recovery Proceedings

Under the Debtor Rehabilitation and Bankruptcy Act, which took effect on April 1, 2006, court receiverships have been replaced with recovery proceedings. In a recovery proceeding, unlike court receivership proceedings where the management of the debtor company was vested in a court appointed receiver, the existing chief executive officer of the debtor company may continue to manage the debtor company, provided, that (i) neither fraudulent conveyance nor concealment of assets existed, (ii) the financial failure of the debtor company was not due to gross negligence of such chief executive officer, and (iii) no creditors’ meeting was convened to request, based on reasonable cause, a court-appointed receiver to replace such chief executive officer. Recovery proceeding may be commenced by any insolvent debtor. Furthermore, in an effort to meet global standards, international bankruptcy procedures have been introduced in Korea under which a receiver of a foreign bankruptcy proceeding may, upon receiving Korean court approval of the ongoing foreign bankruptcy proceeding, apply for or participate in a Korean bankruptcy proceeding. Similarly, a receiver in a domestic recovery proceeding or a bankruptcy trustee is allowed to perform its duties in a foreign country where an asset of the debtor is located to the extent the applicable foreign law permits.

As of December 31, 2023, the total loan amount subject to recovery proceedings was W34 billion.

Loans in the process of workout and recovery proceedings are reported as nonaccrual loans on our statements of financial position as described in “— Nonaccrual Loans and Past Due Accruing Loans” above since generally, they are past due by more than 90 days and interest does not accrue on such loans. Restructured

 

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loans that meet the definition of a troubled debt restructuring are reported as troubled debt restructurings as described above in “— Troubled Debt Restructurings.” Such restructured loans are reported as either loans or securities on our statements of financial position depending on the type of instrument we receive as a result of the restructuring.

Credit Rehabilitation Programs for Delinquent Consumer and Small- and Medium-sized Enterprise Borrowers

In light of the gradual increase in delinquencies in credit card and other consumer credit, the Government has implemented a number of measures intended to support the rehabilitation of the credit of delinquent consumer borrowers. These measures may affect the amount and timing of our collections and recoveries on our delinquent consumer credits.

The Credit Counseling and Recovery Service offers two programs for individual debtors, the pre-workout program and the individual workout program, both of which are available to individuals with total debt amounts of W1.5 billion or less (secured debt amount of W1 billion or less and unsecured debt amount of W500 million or less). The pre-workout program is offered to individuals whose delinquency period is between 31 days and 89 days, and the individual workout program is offered to individuals whose delinquency period is three months or more. Furthermore, in April 2023, a temporary special debt adjustment scheme was implemented for individuals with an annual income of W45 million and total debt not exceeding W1.5 billion. This scheme, which was available until April 2, 2024, was designed for those who are at risk of default or have been delinquent for 30 days or less. When an individual debtor applies for the temporary special debt adjustment scheme, pre-workout or individual workout program, the Credit Counseling and Recovery Service will deliberate and resolve on a debt restructuring plan, and once the creditor financial institution that is in a credit recovery support agreement with the Credit Counseling and Recovery Service and holding the majority of each of the unsecured claims and secured claims to the relevant individual debtor agrees to such debt restructuring plan, the plan will be finalized and debt restructuring measures, such as extension of maturity, adjustment of interest rates or reduction of debt, will be taken according to the pre-workout program or individual workout program applied for.

Under the Debtor Rehabilitation and Bankruptcy Act, a qualified individual debtor with outstanding debts in an aggregate amount not exceeding threshold amounts of W1 billion of unsecured debt and/or W1.5 billion of secured debt may restructure his or her debts through a court-supervised debt restructuring that is binding on creditors.

Once a borrower is deemed to be eligible to participate in the pre-workout program, we promptly sell the collateral underlying such borrower’s secured loans to mitigate our losses, and we may restructure such borrower’s unsecured loans (regardless of their type) as follows:

 

   

Extension of maturity: Based on considerations of the type of loan, the total loan amount, the repayment amount and the probability of repayment, the maturity of unsecured loans may be extended by up to 10 years and maturity of secured loans may be extended by up to 20 years with a grace period not exceeding three years.

 

   

Interest rate adjustment: The interest rate of unsecured loans may be adjusted to 50% of the original interest rate within the range of the highest interest rate of 10% per annum and the lowest interest rate of 5% per annum; provided that if the original interest rate is less than 5% per annum, no adjustment applies. The adjusted interest rate applies to the principal amount following any adjustment thereto as part of the pre-workout program, and no interest accrues on the interest already accrued or fees payable.

 

   

Debt forgiveness: Debt forgiveness under the pre-workout program is limited to the default interest.

 

   

Deferral: If the foregoing three measures are deemed to be insufficient in terms of providing meaningful assistance to a qualifying borrower due to layoff, unemployment, business closure, disaster or earnings loss, loan repayment may be deferred for a maximum of three year, provided that the

 

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pre-workout committee may extend such deferral period every six months, for a period not to exceed six months, upon the borrower’s application. The deferral period is not counted toward the repayment period, and interest accrues at 2% per annum during the deferral period.

In 2023, the aggregate amount of our retail credit (including credit card receivables) which became subject to the pre-workout program was W372 billion. We believe that our participation in such pre-workout program has not had a material impact on the overall asset quality of our retail loans and credit card portfolio or on our results of operations and financial condition to date.

Loan Modification Programs for Loans under Troubled Debt Restructuring

We generally offer the following types of concessions in relation to restructured loans: reduction of interest rate, forgiveness of overdue interest, extension of the term for repayment of principal, conversion of debt into equity or a combination of the foregoing. The nature and degree of such concessions vary depending on, among other things, the creditworthiness of the borrower, the size of loans being restructured, the existing terms of the loans and other factors deemed relevant by the relevant creditors’ committee. We generally do not restructure an existing loan into multiple new loans. Recently, various Government-led financial support programs have been introduced in response to the COVID-19 pandemic, rising inflation and economic slowdown, such as loan rescheduling and principal and interest payment deferral programs, have helped financial institutions, including Shinhan Bank, manage their asset quality at a stable level. Such financial support programs have been introduced since April 1, 2020 and are available to small-and medium-sized enterprises and SOHOs that meet certain criteria, such as that they have not been delinquent on their prior loans and are not subject to liquidation or bankruptcy proceedings. Such financial support programs expired on September 30, 2022. However, the Government has decided, based on discussions with financial institutions, to provide further financial support to the debtors using the financial support programs as of the expiration date of such financial support programs in the forms of (i) the extension of loan maturity dates up to 3 years, (ii) the postponement of repaying loans up to 1 year until September 2023, or (iii) the rescheduling of loans under the New Start Fund set up by the Government on October 4, 2022 or loan rescheduling programs led by the financial institutions. Our participation in such Government initiatives may lead us to extend credit to small-and medium-sized enterprises and SOHOs that we would not otherwise extend, or offer terms on such credit that we would not otherwise offer, in the absence of such initiatives. There is no guarantee that the financial condition and liquidity of the small-and medium-sized enterprises benefiting from such initiatives will improve sufficiently for them to service their debt on a timely basis or at all. Accordingly, an increase in our exposure to small-and medium-sized enterprise borrowers resulting from such Government initiatives may have a material adverse effect on our financial condition and results of operations. We have classified the loans subject to loan rescheduling and principal and interest payment deferral under such financial support programs into stage 2 loans.

The following table presents a breakdown of the gross amount of loans under restructuring as of December 31, 2021, 2022 and 2023 by our loan modification programs, as further categorized according to the loan category and performing versus non-performing status at each fiscal year end.

 

     As of December 31, 2021
(IFRS 4)
 

Modification Programs

   Non-Performing      Performing      Total  
                      
     (In billions of Won)  

Extension of due date for principal and interest

   W 5      W      W 5  

Reduction of interest rate

     16        156        172  

Forgiveness of principal

                    

Equity conversion

                    

Additional lending(1)

                    

Others(2)

     28        33        60  
  

 

 

    

 

 

    

 

 

 

Total

   W 49      W 189      W 237  
  

 

 

    

 

 

    

 

 

 

 

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     As of December 31, 2022
(IFRS 17)
 

Modification Programs

   Non-Performing      Performing      Total  
                      
     (In billions of Won)  

Extension of due date for principal and interest

   W 13      W 10      W 23  

Reduction of interest rate

     6        61        67  

Forgiveness of principal

                    

Equity conversion

                    

Additional lending(1)

                    

Others(2)

     40        13        53  
  

 

 

    

 

 

    

 

 

 

Total

   W 59      W 84      W 143  
  

 

 

    

 

 

    

 

 

 

 

     As of December 31, 2023
(IFRS 17)
 

Modification Programs

   Non-Performing      Performing      Total  
                      
     (In billions of Won)  

Extension of due date for principal and interest

   W 3      W 2      W 5  

Reduction of interest rate

     39        2        41  

Forgiveness of principal

                    

Equity conversion

                    

Additional lending(1)

                    

Others(2)

     38        9        47  
  

 

 

    

 

 

    

 

 

 

Total

   W 80      W 13      W 93  
  

 

 

    

 

 

    

 

 

 

 

Notes:

 

(1)

Represents additional loans provided to the borrower at favorable terms as part of the restructuring package, which may include extension of the due date or reduction of interest rate, among others.

(2)

Principally consists of restructured loans whose restructuring terms were not determined as of the date indicated. A loan is deemed to be subject to restructuring upon the commencement of the recovery proceedings or when the relevant creditors’ committee or our credit officer determines that the borrower will be subject to workout, and in many cases the restructuring terms for such loans are not determined at the time such loans are deemed to be subject to restructuring.

Debt-to-equity Conversion

We distinguish between loans that we consider to be collectible under modified terms and loans that we consider to be uncollectible regardless of any modification of terms. With respect to loans that are in the latter category, we convert a portion of such loans into equity securities following negotiation with the borrowers and charge off the remainder of such loans as further described below. The equity securities so converted are recorded at fair value, based on the market value of such securities if available or the appraisal value of such securities by an outside appraiser if a market value is unavailable. In 2023, our loans restructured into equity securities amounted to W1 billion.

Debt-to-equity conversion generally has two primary benefits. One, the debt-to-equity conversion reduces the amount of loans and related interest expenses of the borrower, resulting in lesser debt burden and greater liquidity for the borrower, a greater likelihood of its exit from restructuring and the repayment of its obligations to us. Two, in the case of a successful turnaround of the borrower, we are entitled to the upside gains from the increase in the value of the equity securities so converted. Notwithstanding these benefits, however, the resulting impact from the debt-to-equity conversion on our interest income is generally not material as the loans being converted as part of restructuring are generally deemed to be uncollectible regardless any modification of terms. As for the impact on our asset classification, we generally apply the same asset classification standards to both

 

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non-restructured and restructured loans. As for restructured loans, we also consider additional factors such as the borrower’s adherence to its business plans and execution of the self-help measures, among others, to the extent applicable. In consideration of such criteria, we generally classify loans subject to workout as “precautionary.” For a general discussion of our loan classifications, see “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Capital Adequacy.”

Evaluation of Loan Modification Programs

We currently do not conduct a systematic or quantitative evaluation of the success of any particular concession by type, whether historically, relative to each other or relative to other financial institutions in Korea, although we do monitor on an individual basis the compliance by the borrower with the modified terms of the restructured loans. This is principally due to the following reasons.

One, in the case of large corporations subject to or about to be subject to restructuring, which represents the most significant restructuring cases in Korea, the restructuring process is generally not driven by us, but by a creditors’ committee involving several large creditor financial institutions, and in the case of very large corporations or corporations that are members of large business conglomerates, the process frequently involves the guidance of the Government in light of the potential ripple effects of the restructuring on the general economy. Hence, it is difficult for us to collect data that would help us to evaluate the success of a particular concession based on the credit profile of the borrower and the type of concessions offered.

Two, the unavailability of systematic analysis notwithstanding, our general sense is that the restructuring cases in Korea have, to a large part, been successful as measured in terms of the ability of the borrowers to exit restructuring programs relatively quickly and further that the failed cases have not been particularly material. As a result, to date, we have not found it particularly necessary or helpful to expend the time and resources required to conduct a systematic analysis for purposes of evaluating the success of concessions by the type of a particular concession offered.

We do, however, measure the success of concessions in limited ways, that is, principally in terms of how well the borrower complies with the terms and conditions of the restructuring plan as agreed between the borrower and its creditor institutions. A restructuring plan typically includes a business plan and self-help measures to be undertaken by the borrower. We monitor the borrower’s compliance with the restructuring plan on a periodic basis (namely, annual, semiannual or quarterly in accordance with the terms of the restructuring plan) and evaluate the success thereof principally in terms of three attributes: (i) the progress in the execution of the business plan, (ii) the progress in the execution of the self-help measures and (iii) other qualitative factors such as major developments in the general economy, the regulatory environment, the competitive landscape, the quality of senior management and personnel, and transparency in management. We also closely monitor the cash inflows and outflows of the borrower, and the creditors’ committee typically has the right to participate in decision-making related to major spending and borrowings by the borrower.

Accrual Policy for Restructured Loans

For purposes of our accrual policy, we classify restructured loans principally into (i) loans subject to workout pursuant to the Corporate Restructuring Promotion Act and (ii) loans subject to recovery proceedings pursuant to the Debtor Rehabilitation and Bankruptcy Act, which is the comprehensive bankruptcy-related law in Korea. See “— Credit Exposures to Companies in Workout and Recovery Proceedings.” As for loans subject to workout, our general policy is to discontinue accruing interest on a loan when payment of principal and/or interest thereon becomes past due by 90 days or more, as described above in “— Nonaccrual Loans and Past Due Accruing Loans”. Interest is recognized on these loans on a cash basis (i.e., when collected) from the date such loan is reclassified as non-accruing, and such loans are not reclassified as accruing until the overdue principal and/or interest amounts are paid in full. This general policy also applies to loans subject to workout even if such loans are restructured loans. In the case of loans subject to recovery proceedings, we discontinue accruing

 

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interest immediately upon the borrowers becoming subject to recovery proceedings (even if such loans are not yet delinquent) in light of the heightened uncertainty regarding the borrower’s ability to repay. Interest on such loans is recognized on a cash basis and such loans are not reclassified as accruing until the borrower exits recovery proceedings. Accordingly, under our accrual policy, the number of payments made on a nonaccrual restructured loan is not a relevant factor in determining whether to reinstate such loan to the accrual status.

Determination of Performance of Restructured Loans

In determining whether a borrower has satisfactorily performed its obligations under the existing loan terms, we principally review the payment history of the borrower, namely whether the borrower has been delinquent by one day or more pursuant to our general interest accrual policy. In determining whether a borrower has shown the capacity to continue to perform under the restructured terms, we primarily rely upon the assessment of our credit officers (or the creditors’ committee in the case of large corporate borrowers with significant outstanding loans) of the likelihood of the borrower’s ability to repay under the restructured terms, which assessment takes into account the size of the loans in question, the credit profile of the borrower, the original terms of the loans and other factors deemed relevant by the relevant credit officers. Depending on various factors such as the size of the loans in question and the credit profile of the borrower, we or the relevant creditors’ committee, as the case may be, sometimes engage an outside advisory firm to perform further due diligence in order to supplement the aforementioned assessment. In certain cases, the borrowers also submit self-help proposals to facilitate obtaining the approval for restructuring, which measures are then also taken into consideration by our credit officers or the relevant creditors’ committees, as the case may be, in determining their future capacity to continue to perform under the restructured terms.

Charge-off of Restructured Loans

As for loans that we consider to be collectible under modified terms (for example, by extending the due date for the payment of principal and/or interest or reducing the interest rate below the applicable interest rate to a rate below the prevailing market rate, or a combination of the foregoing), we generally restructure such loans under the modified terms and do not charge off any portion of such loans.

As for loans that we consider to be uncollectible regardless of any modification of terms, we negotiate with the borrower to have a portion of such loans converted into equity securities (usually common stock) of the borrower in consideration, among others, of (i) the degree to which such conversion will alleviate the debt burdens and liquidity concerns of the borrower, (ii) our potential upside from the gain in the value of the equity securities compared to the likelihood of collection if the loans were not converted into equity securities, and (iii) the borrower’s concerns regarding its shareholding structure subsequent to such conversion. We then charge off the remainder of the loans not converted into equity securities. The value of the equity securities so converted is recorded at fair value, based on the market value of such securities if available or the appraisal value of such securities by an outside appraiser if a market value is unavailable.

Since we generally do not accrue interest on loans subject to recovery proceedings while we generally accrue interest on loans subject to workout unless past due by 90 days or more, charge-off is not a relevant factor we consider when determining the accrual status of a particular restructured loan.

We continue to accrue interest on restructured loans if we conclude that repayment of interest and principal contractually due on the entire debt is reasonably assured. Such conclusion is reached only after we have carefully reviewed the borrower’s ability to repay based on an assessment, among others, of various factors such as the size of the loans in question and the credit quality of the borrower by our credit officer or the relevant creditors’ committee as supplemented by the due diligence by outside advisory firms, as the case may be.

 

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Potential Problem Loans

We operate an “early warning system” in order to enable a more systematic and real-time monitoring of loans with significant potential of default. This system assists our management in making decisions by identifying loans which have serious doubt as to the ability of the borrowers to comply with their respective loan repayment terms as well as loans with significant potential of non-repayment.

We classify potential problem loans as loans that are designated as “early warning loans” and reported to the Financial Supervisory Service. The “early warning loans” designation applies to borrowers that have been (i) identified by our early warning system as exhibiting signs of credit risk based on the relevant borrower’s financial data, credit information and/or transactions with banks and, following such identification and (ii) designated by our loan officers as potential problem loans on their evaluation of known information about such borrowers’ possible credit problems. Such loans are required to be reported on a quarterly basis to the Financial Supervisory Service. If a borrower’s loans are designated as “early warning loans” pursuant to the process described above and included in our quarterly report to the Financial Supervisory Service, we consider this to be an indication of serious doubt as to such borrower’s ability to comply with repayment terms in the near future. As of December 31, 2023, we had W5,875 billion of potential problem loans.

Provisioning Policy

Loans

We conduct periodic and systematic detailed reviews of our loan portfolios to identify credit risks and to establish the overall allowance for credit losses on loans. Our management believes the allowance for credit losses on loans reflects the best estimate of the expected credit losses as of the date of each statement of financial position.

At each reporting date, we assess whether the credit risk on a financial instrument has increased significantly since initial recognition. When making the assessment, we use the change in the risk of a default occurring over the expected life of the financial instrument instead of the change in the amount of expected credit losses. Upon assessment, each asset is classified as in one of the following three stages, which is used as the basis of calculating the loss allowances at the 12-month expected credit losses (“ECL”) or the lifetime ECL, depending on the stage.

 

Category

  

Provision for credit loss allowance

Stage 1

   When credit risk has not increased significantly since the initial recognition    12-months ECL: The ECL associated with the probability of default events occurring within the next 12 months

Stage 2

   When credit risk has increased significantly since the initial recognition    Lifetime ECL: A lifetime ECL associated with the probability of default events occurring over the remaining lifetime

Stage 3

   When assets are impaired

To make that assessment, we compare the risk of default of the financial instrument as at the reporting date with such risk of default as at the date of initial recognition, taking into account reasonable supporting information that is available without undue cost or effort and is indicative of significant increases in credit risk since initial recognition. Supporting information also includes historical default data held by us and analysis conducted by internal credit risk rating specialists.

We assign an internal credit risk rating to each individual exposure based on observable data and historical experiences that have been found to have a reasonable correlation with the risk of default. The internal credit risk rating is determined by considering both qualitative and quantitative factors that indicate the risk of default, which may vary depending on the nature of the exposure and the type of borrower.

 

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We accumulate information after analyzing the information regarding exposure to credit risk and default information by the type of product and borrower as well as results of internal credit risk assessment. For some portfolios, we use information obtained from external credit rating agencies when performing these analyses.

We apply statistical techniques to estimate (i) the probability of default for the remaining life of the exposure from the accumulated data and (ii) the changes in the estimated probability of default over time.

We use the indicators defined as per portfolio to determine the significant increase in credit risk. Such indicators generally consist of changes in the risk of default estimated from changes in the internal credit risk rating, qualitative factors, days of delinquency and others.

We consider a financial asset to be in default if it meets one or more of the following conditions:

 

   

if a borrower is overdue 90 days or more from the contractual payment date, or

 

   

if we determine that it is not possible to recover principal and interest without enforcing the collateral on a financial asset.

We use the following indicators when determining whether a borrower is in default:

 

   

qualitative factors (e.g., breach of contract terms),

 

   

quantitative factors (e.g., if the same borrower does not perform more than one payment obligations to us, the number of days past due per payment obligation. However, in the case of a specific portfolio, we use the number of days past due for each financial instrument), and

 

   

internal and external data.

The definition of default applied by us generally conforms to the definition of default defined for regulatory capital management purposes. However, depending on the situation, the information used to determine whether default has incurred and the extent thereof may vary.

We measure expected credit losses on a forward-looking basis, and expected credit losses reflects information presented by internal experts based on a variety of sources. For purposes of estimating such forward-looking information, we utilize economic outlook and projections published by domestic and overseas research institutes or government and public agencies.

We reflect future macroeconomic conditions anticipated from a bias-free, neutral standpoint in measuring expected credit losses. Expected credit losses in this respect reflect conditions that are most likely to occur and are based on the same assumptions that we use in our business plan and management strategy.

Key variables used in measuring expected credit losses are as follows:

 

   

Probability of default (PD)

 

   

Loss given default (LGD)

 

   

Exposure at default (EAD)

These variables have been estimated from historical experience data by using statistical techniques developed internally by Shinhan Bank and have been adjusted to reflect forward-looking information. When measuring expected credit losses on financial assets, Shinhan Bank reflects a period of expected credit loss measurement based on a contractual maturity. Shinhan Bank takes into consideration the extension rights held by a borrower when deciding the contractual maturity.

 

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Risk factors such as PD, LGD and EAD are collectively estimated according to the following criteria:

 

   

Type of products,

 

   

Internal credit risk rating,

 

   

Type of collateral,

 

   

Loan-to-value ratio,

 

   

Industry that the borrower belongs to,

 

   

Location of the borrower or collateral, and

 

   

Days of delinquency.

The criteria for classification of groups are periodically reviewed to maintain homogeneity of the group and are adjusted if necessary. We use external benchmark information to supplement internal information for a particular portfolio that does not have sufficient internal data accumulated from the past experience.

Credit Cards

Prior to 2017, we established an allowance for the credit card portfolio using a roll-rate model. A roll-rate model is a statistical tool used to monitor the progression of loans based on aging of the balance and established loss rates. The actual loss rates derived from this model are used to project the percentage of losses within each aging category based on performance over a five-year look-back period. Basel II requires a minimum of nine years of data collection (consisting of a minimum five-year observation period for defaults and a minimum four-year observation period for post-default recoveries) as a necessary condition to using the internal model approach. After its merger with LG Card in 2007, Shinhan Card has worked to establish a risk management system and met the Basel II nine-year data collection requirement in October 2016. Through the operation of a credit review system and risk management system based on Basel II requirements, we have gained the necessary data to create internal models that can calculate PD/LGD and credit conversion factors for different groups of borrowers of financial assets.

At the end of December 2016, the Financial Supervisory Service granted Shinhan Card final approval to use the internal model approach. During the first quarter of 2017, Shinhan Card completed the establishment of the IFRS loan loss calculation system, for example, by replacing Basel II risk components with risk components for financial reporting in accordance with IAS 39, and Shinhan Card revised the calculation methodology of loan losses from a roll-rate model to an internal model approach.

The internal model approach calculates separate default rates and loss given default for different groups of customers, differentiated based on the characteristics of both the customers and the products that they use. The internal model approach disaggregates customers into more than twice the number of groups than does the roll-rate model. Whereas the roll-rate model does not distinguish between customers with high and low risks of default when calculating roll rates, the internal model approach allows for a more sophisticated calculation of loan loss that reflects the customers’ credit ratings.

Our general policy is to be proactive in our collection procedures, and we therefore emphasize collections at an early stage of delinquency, although we increase the level of collection efforts as the delinquency period increases with respect to the relevant account. Efforts to collect from cardholders whose account balances are up to 30 days past due are generally made by our credit support centers at Shinhan Card.

For credit card accounts with balances that are more than 30 days past due, we generally assign collection to collection companies such as Shinhan Credit Information, a subsidiary of ours, and Mirae Credit Information. For credit card accounts that are charged off, we outsource collection to collection companies such as Shinhan

 

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Credit Information, Mirae Credit Information Services Corp. and Koryo Credit Information. The collection companies contact cardholders for payment via email, phone and in person, and if necessary, offer payment support programs such as refinancing and loan reduction, while conducting legal procedures to locate the accountholder’s source of income and real estate assets in order to prepare the compulsory execution process.

Loan Aging Schedule

The following table shows our loan aging schedule (excluding accrued interest) for all loans as of the dates indicated.

 

     Current      Past Due
Up to 3 Months
     Past Due
3-6 Months
     Past Due More
Than 6 Months
     Total  

As of December 31,

   Amount      %      Amount      %      Amount      %      Amount      %      Amount  
                                                                
     (In billions of Won, except percentages)  

2021 (IFRS 4)

     390,297        99.19        1,351        0.34        773        0.20        1,053        0.27        393,474  

2022 (IFRS 17)

     409,954        99.16        1,726        0.42        879        0.21        877        0.21        413,436  

2023 (IFRS 17)

     412,710        98.89        2,420        0.58        1,093        0.26        1,123        0.27        417,346  

Non-Performing Loans

Non-performing loans are defined as loans past due by more than 90 days. The following table shows, as of the dates indicated, the amount of the total non-performing loan portfolio and as a percentage of our total loans.

 

     As of December 31,  
     2021      2022      2023  
                      
     (IFRS 4)      (IFRS 17)      (IFRS 17)  
     (In billions of Won, except percentages)  

Total non-performing loans

   W 1,826      W 1,756      W 2,216  

As a percentage of total loans

     0.46      0.42      0.53

 

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Analysis of Non-Performing Loans

The following table sets forth, for the periods indicated, the total non-performing loans by the borrower type.

 

     As of December 31,  
     2021 (IFRS 4)     2022 (IFRS 17)     2023 (IFRS 17)  
     Total Loans      Non-
Performing

Loans (1)
     Ratio of
Non-
Performing

Loans
    Total Loans      Non-
Performing

Loans (1)
     Ratio of
Non-
Performing

Loans
    Total Loans      Non-
Performing

Loans (1)
     Ratio of
Non-
Performing

Loans
 
                                                              
     (In billions of Won, except percentages)  

Domestic:

                        

Corporate

                        

Corporate loans

   W 178,315      W 468        0.26   W 195,410      W 511        0.26   W 202,153      W 564        0.28

Public and other (2)

     3,469        13        0.37       3,897        10        0.26       4,635        9        0.19  

Loans to banks

     862                     1,205                     961                

Lease financing

     1,497        7        0.47       682        6        0.88       196        10        5.10  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total corporate

     184,143        488        0.27       201,194        527        0.26       207,945        583        0.28  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Retail

                        

Mortgage and home equity

     79,018        56        0.07       80,937        69        0.09       86,532        140        0.16  

Other retail

     69,459        455        0.66       62,519        287        0.46       55,607        388        0.70  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total retail

     148,477        511        0.34       143,456        356        0.25       142,139        528        0.37  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Credit cards

     25,817        427        1.65       20,388        494        2.42       27,798        612        2.20  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total domestic

     358,437        1,426        0.40       365,038        1,377        0.38       377,882        1,723        0.46  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Foreign:

     35,037        400        1.14       48,398        379        0.78       39,464        493        1.25  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total

   W 393,474      W 1,826        0.46   W 413,436      W 1,756        0.42   W 417,346      W 2,216        0.53
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

 

Notes:

 

(1)

Includes loans past due by more than 90 days.

(2)

Includes debtors such as local and regional authorities, state-owned enterprises and non-profit organizations.

 

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Non-Performing Loans by Industry

The following table sets forth a breakdown of our non-performing corporate loans by industry as of December 31, 2023.

 

Industry

   Aggregate Non-
Performing Corporate
Loan Balance
     Percentage of Total
Non-Performing Corporate
Loan Balance
 
               
     (In billions of Won)      (Percentages)  

Construction

   W 55        5.74

Manufacturing

     92        9.59  

Real estate, leasing and service

     145        15.12  

Retail and wholesale

     62        6.47  

Finance and insurance

     12        1.25  

Hotel and leisure

     39        4.07  

Transportation, storage and communication

     6        0.63  

Other service(1)

     66        6.88  

Other(2)

     482        50.25  
  

 

 

    

 

 

 

Total

   W 959        100.00
  

 

 

    

 

 

 

 

Notes:

 

(1)

Includes other service industries such as publication, media and education.

(2)

Includes other industries such as agriculture, forestry, mining, electricity and gas.

Top 20 Non-Performing Loans

As of December 31, 2023, our 20 largest non-performing loans accounted for 27.8% of our total non-performing loan portfolio. The following table shows, at the date indicated, certain information regarding our 20 largest non-performing loans.

 

        

As of December 31, 2023

 
        

Industry

   Gross Principal
Outstanding
     Allowance for
credit losses on
loans
 
         (In billions of Won)  

1

  Borrower A    Other service    W 125      W 125  

2

  Borrower B    Other service      98         

3

  Borrower C    Other service      92         

4

  Borrower D    Other service      57        57  

5

  Borrower E    Other service      40         

6

  Borrower F    Other service      39         

7

  Borrower G    Real estate, leasing and service      35        14  

8

  Borrower H    Real estate, leasing and service      24        21  

9

  Borrower I    Manufacturing      16        8  

10

  Borrower J    Other service      13         

11

  Borrower K    Real estate, leasing and service      10        10  

12

  Borrower L    Real estate, leasing and service      10        4  

13

  Borrower M    Construction      9        2  

14

  Borrower N    Real estate, leasing and service      9         

15

  Borrower O    Finance and insurance      8         

16

  Borrower P    Real estate, leasing and service      8        3  

17

  Borrower Q    Real estate, leasing and service      8        1  

 

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As of December 31, 2023

 
        

Industry

   Gross Principal
Outstanding
     Allowance for
credit losses on
loans
 
         (In billions of Won)  

18

  Borrower R    Construction      5         

19

  Borrower S    Real estate, leasing and service      5        5  

20

  Borrower T    Construction      5        1  
       

 

 

    

 

 

 
        W 616      W 251  
       

 

 

    

 

 

 

Non-Performing Loan Strategy

One of our primary objectives is to prevent our loans from becoming non-performing. Through our corporate credit rating system, which is designed to prevent our loan officers from extending new loans to borrowers with high credit risks based on the borrower’s credit rating, we seek to reduce credit risk related to future non-performing loans. Our early warning system is designed to bring any sudden increase in a borrower’s credit risk to the attention of our loan officers, who then closely monitor such loans.

If a loan becomes non-performing notwithstanding such preventive mechanism, an officer at the branch level responsible for monitoring non-performing loans will commence due diligence on the borrower’s assets, send a notice demanding payment or a notice that we will take or prepare for legal action.

At the same time, we also initiate our non-performing loan management process, which includes:

 

   

identifying loans subject to a proposed sale by assessing the estimated losses from such sale based on the estimated recovery value of collateral, if any, for such non-performing loans;

 

   

identifying loans subject to charge-off based on the estimated recovery value of collateral, if any, for such non-performing loans and the estimated rate of recovery of unsecured loans; and

 

   

to a limited extent, identifying commercial loans subject to normalization efforts based on the cash-flow situation of the borrower.

Once the details of a non-performing loan are identified, we pursue early solutions for recovery. Actual recovery efforts for non-performing loans are handled by the relevant department, depending on the nature of such loans and the borrower, among others. The officers or agents of the responsible departments and units use a variety of methods to resolve non-performing loans, including:

 

   

making phone calls and paying visits to the borrower to request payment;

 

   

continuing to assess and evaluate assets of our borrowers; and

 

   

if necessary, initiating legal action such as foreclosures, attachment and litigation.

In order to promote speedy recovery on loans subject to foreclosures and litigation, the branch responsible for handling these loans may transfer them to the relevant unit at headquarters.

Our policy is to commence legal action within one month after default on promissory notes and four months after delinquency of payment on other types of loans. For loans to insolvent or bankrupt borrowers or when we conclude that it is not possible to recover through normal procedures, we take prompt legal actions regardless of the grace period.

In addition to making efforts to collect on these non-performing loans, we take other measures to reduce the level of our non-performing loans, including:

 

   

selling non-performing loans to third parties including the Korea Asset Management Corporation;

 

106


   

entering into asset-backed securitization transactions with respect to non-performing loans;

 

   

managing retail loans that are three months or more past due through Shinhan Credit Information under an agency agreement; and

 

   

using third-party collection agencies including credit information companies.

In 2023, we sold non-performing loans in the amount of W148 billion to third parties, including W52 billion transferred to UAMCO, Ltd., an investment management company. Loans transferred to third parties meet the criteria of true sale and are derecognized accordingly.

The following table presents a roll-forward of our non-performing loans in 2023.

 

     (In billions of Won)  

Non-performing loans as of December 31, 2022

   W 1,756  
  

 

 

 

Additional non-performing loans due to delinquency

     1,004  

Loans sold

     (148

Loans charged off

     (295

Loans modified and returned to performing

     (13

Other adjustments(1)

     (88
  

 

 

 

Non-performing loans as of December 31, 2023

   W 2,216  
  

 

 

 

 

Note:

 

(1)

Represents loans paid down or paid off and loans returned to performing other than as a result of modification. We do not separately collect and analyze data relating to non-performing loans other than those that were sold, charged off, modified and returned to performing, or transferred to held-for-sale investment portfolio.

Loan Charge-offs

Our gross charge-offs, including amortization of discount and disposal, increased by 54.30% from W1,152 billion in 2022 to W1,777 billion in 2023, primarily due to an overall increase in the amount of charge-offs for domestic loans in 2023 compared to 2022. The increase in the amount of charge-offs in 2023 was primarily due to write-offs for non-performing domestic loans to improve financial soundness by Shinhan Bank and Shinhan Card. Our gross charge-offs, including amortization of discount and disposal, decreased by 2.8% from W1,185 billion in 2021 to W1,152 billion in 2022, primarily due to a decrease in the amount of charge-offs for corporate loans in 2022 compared to 2021.

In 2023, the charge-off on restructured loans amounted to W23 billion. With respect to a loan that we consider to be uncollectible regardless of any modification of terms, we convert a portion of such loan into equity securities following negotiation with the borrower and charge off the remainder of such loan as previously discussed in “— Troubled Debt Restructurings — Charge-off of Loans Subject to Restructuring.” The equity securities so converted are recorded at fair value, based on the market value of such securities if available or the appraisal value of such securities by an outside appraiser if a market value is unavailable. In 2023, our loans restructured into equity securities amounted to W1 billion.

We attempt to minimize loans to be charged off by practicing a sound credit approval process based on credit risk analysis prior to extending loans and a systematic management of outstanding loans. For charge-off of restructured loans, see “— Loan Modification Programs for Loans under Restructuring — Charge-off of Restructured Loans” above.

 

107


Loans to be Charged-off

Loans are charged off if they are deemed to be uncollectible by falling under any of the following categories:

 

   

loans for which collection is not foreseeable due to insolvency or bankruptcy, dissolution or the termination of the debtor’s business;

 

   

loans for which collection is not foreseeable due to the death or disappearance of debtors;

 

   

loans for which collection expenses exceed the collectible amount;

 

   

loans for which collection is not possible through legal or any other means;

 

   

payments in arrears in respect of credit cards that are overdue for more than six months;

 

   

payments outstanding on unsecured retail loans that are overdue for more than 12 months;

 

   

payments in arrears in respect of leases that are overdue for more than 12 months;

 

   

the portion of loans classified as “estimated loss,” net of any recovery from collateral, which is deemed to be uncollectible; or

 

   

domestic loans that are required by the Financial Supervisory Service to be charged-off, or loans held by our foreign subsidiaries or branches for which a charge-off or special provisioning is required by the relevant regulatory authority.

Timeline for Charge-off

Shinhan Bank’s loans to be charged-off must be charged-off within one year of the month they are deemed to be uncollectible. If such loans are not charged-off within one year, the reason for the delay must be reported to Shinhan Bank’s Audit Department.

Procedure for Charge-off Approval

An application for Shinhan Bank’s loans to be charged-off is submitted by the relevant branch or department to the Credit Collection Department. The Credit Collection Department refers the application to the Audit Department for their review to ensure compliance with Shinhan Bank’s internal procedures for charge-offs. The Credit Collection Department, after reviewing the application to confirm that it meets relevant requirements, seeks approval from the Financial Supervisory Service for the charge-offs, which is typically granted. Once the Financial Supervisory Service approves (except for household loans with estimated losses of W10 million or less, whose charge-off is considered automatically approved by the Financial Supervisory Service), loans are charged-off upon approval by the President of Shinhan Bank. As for Shinhan Card, it generally charges off receivables that are 180 days past due following internal review.

Treatment of Loans Charged-off

Once loans are charged off, they are derecognized from our statements of financial position and are classified as charged-off loans. We continue collection efforts in respect of these loans through third-party collection agencies, including the Korea Asset Management Corporation, and Shinhan Credit Information, which is our subsidiary. The General Manager of the Credit Collection Department must report to the Financial Supervisory Service the amounts of loans permanently written off or recovered during each reporting period.

Treatment of Collateral

When we determine that a loan collateralized by real estate cannot be recovered through normal collection channels, we generally petition a court to foreclose and sell the collateral through a court-supervised auction

 

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within one month after default and insolvency and within four months after delinquency. However, this procedure does not apply to companies under restructuring, recovery proceedings, workout or other court proceedings where there are restrictions on such auction procedures. Filing of such petition with the court generally encourages the debtor to repay the overdue loan. If a debtor ultimately fails to repay and the court grants its approval for foreclosure, we sell the collateral and recover the principal amount and interest accrued up to the sales price, net of expenses incurred from the auction. Foreclosure proceedings under the laws and regulations of Korea typically take seven months to one year from initiation to collection depending on the nature of the collateral.

Financial Statement Presentation

Our financial statements generally report as charge-offs all unsecured retail loans that are overdue for more than 12 months. Leases are charged off when past due for more than 12 months. For collateral dependent loans, we charge off the excess of the book value of the subject loan over the amount received or to be received from the sale of the underlying collateral when the collateral is sold as part of a foreclosure proceeding and its sale price becomes known through court publication as part of such proceeding.

Net Charge-offs

The following table sets forth, for the periods indicated, the net charge-offs.

 

     For the year ended December 31,  
     2021 (IFRS 4)     2022 (IFRS 17)     2023 (IFRS 17)  
     Average
Loan
     Net
Charge-
Offs
     Ratio     Average
Loan
     Net
Charge-
Offs
     Ratio     Average
Loan
     Net
Charge-
Offs
     Ratio  
                                                              
     (In billions of Won, except percentages)         

Domestic:

                        

Corporate

                        

Corporate loans

   W 169,539      W 215        0.13   W 188,104      W 197        0.10   W 195,927      W 327        0.17

Public and other

     3,608                     3,569        1        0.03       4,123        2        0.05  

Loans to banks

     1,470                     1,117                     1,568                

Lease financing

     1,565        21        1.34       578        8        1.38       423        21        4.96  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total corporate

     176,182        236        0.13       193,368        206        0.11       202,041        350        0.17  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Retail

                        

Mortgage and home equity

     65,778        15        0.02       79,072        2        N/M       82,468        2        N/M  

Other retail

     75,992        140        0.18       67,001        109        0.16       59,125        408        0.69  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total retail

     141,770        155        0.11       146,073        111        0.08       141,593        410        0.29  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Credit cards

     21,792        351        1.61       23,221        363        1.56       23,832        607        2.55  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total domestic

     339,744        742        0.22       362,662        680        0.19       367,466        1,367        0.37  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Foreign:

     37,447        55        0.15       42,118        90        0.21       45,110        52        0.12  
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total

   W 377,191      W 797        0.21   W 404,780      W 770        0.19   W 412,576      W 1,419        0.34
  

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

 

N/M = not meaningful

 

109


Investment Portfolio

Investment Policy

We invest in and trade Won-denominated and, to a lesser extent, foreign currency-denominated securities for our own account in order to:

 

   

maintain the stability and diversification of our assets;

 

   

maintain adequate sources of back-up liquidity to match our funding requirements; and

 

   

supplement income from our core lending activities.

When making an investment decision with respect to particular securities, we consider macroeconomic trends, industry analysis and credit evaluation, among others.

Our securities investment activities are subject to a number of regulatory guidelines, including limitations prescribed under the Financial Holding Companies Act and the Banking Act. Generally, a financial holding company is prohibited from acquiring more than 5% of the total issued and outstanding shares of another finance-related company (other than its direct and indirect subsidiaries). Furthermore, under these regulations, Shinhan Bank must limit its investments in shares and securities with a maturity in excess of three years (other than monetary stabilization bonds issued by the Bank of Korea and national government bonds) to 100.0% of the sum of Tier I and Tier II capital (less any deductions) of Shinhan Bank. Generally, Shinhan Bank is also prohibited from acquiring more than 15.0% of the shares with voting rights issued by any other corporation (other than for the purpose of establishing or acquiring a subsidiary). Further information on the regulatory environment governing our investment activities is set out in “— Supervision and Regulation — Principal Regulations Applicable to Banks — Restrictions on Investments in Property,” “— Principal Regulations Applicable to Banks — Restrictions on Shareholdings in Other Companies,” “— Principal Regulations Applicable to Financial Holding Companies — Liquidity” and “— Principal Regulations Applicable to Financial Holding Companies — Restrictions on Shareholdings in Other Companies.”

Book Value and Fair Value

The following tables set out the book value and fair value of investments in our investment portfolio as of the dates indicated.

 

     As of December 31,  
     2021 (IFRS 4)      2022 (IFRS 17)      2023 (IFRS 17)  
     Book
Value
     Fair
Value
     Book
Value
     Fair
Value
     Book
Value
     Fair
Value
 
                                           
     (In billions of Won)  

Securities at fair value through other comprehensive income

                 

Equity securities

   W 1,031      W 1,031      W 1,673      W 1,673      W 1,675      W 1,675  

Debt securities:

                 

Korean treasury and governmental agencies

     23,742        23,742        37,024        37,024        39,875        39,875  

Debt securities issued by financial institutions

     19,702        19,702        20,539        20,539        21,303        21,303  

Corporate debt securities

     15,827        15,827        18,005        18,005        18,761        18,761  

Debt securities issued by foreign government

     1,945        1,945        3,971        3,971        4,544        4,544  

Mortgage-backed and asset-backed securities

     2,591        2,591        4,257        4,257        4,154        4,154  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total — Securities at fair value through other comprehensive income

   W 64,838      W 64,838      W 85,469      W 85,469      W 90,312      W 90,312  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

110


     As of December 31,  
     2021 (IFRS 4)      2022 (IFRS 17)      2023 (IFRS 17)  
     Book
Value
     Fair
Value
     Book
Value
     Fair
Value
     Book
Value
     Fair
Value
 
                                           
     (In billions of Won)  

Securities at amortized cost

                 

Debt securities:

                 

Korean treasury and governmental agencies

   W 33,425      W 33,579      W 20,578      W 19,268      W 21,496      W 20,889  

Debt securities issued by financial institutions

     3,718        3,772        5,658        5,621        6,054        6,096  

Corporate debt securities

     5,010        7,546        1,993        1,861        2,096        2,052  

Debt securities issued by foreign government

     1,254        798        945        947        1,291        1,293  

Mortgage-backed and asset-backed securities

     6,523        3,910        4,197        3,876        4,749        4,639  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total — Securities at amortized cost

   W 49,930      W 49,605      W 33,371      W 31,573      W 35,686      W 34,969  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Financial assets at fair value through profit or loss

                 

Equity securities

   W 2,375      W 2,375      W 3,857      W 3,857      W 3,851      W 3,851  

Debt securities:

                 

Korean treasury and governmental agencies

     3,557        3,557        5,489        5,489        6,036        6,036  

Debt securities issued by financial institutions

     13,627        13,627        11,808        11,808        12,861        12,861  

Corporate debt securities

     21,245        21,245        17,424        17,424        23,222        23,222  

Debt securities issued by foreign governments

     404        404        473        473        356        356  

Mortgage-backed and asset-backed securities

     265        265        368        368        737        737  

Other debt securities(1)

     19,130        19,130        19,598        19,598        22,260        22,260  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Sub-total — Securities at fair value

     60,603        60,603        59,017        59,017        69,323        69,323  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Others:

                 

Loans at fair value

     1,683        1,683        2,389        2,389        1,759        1,759  

Due from banks at fair value

     34        34        26        26        31        31  

Gold/Silver deposits

     84        84        76        76        104        104  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total — Financial assets at fair value through profit or loss

   W 62,404      W 62,404      W 61,508      W 61,508      W 71,217      W 71,217  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

Other debt securities included puttable equity investment, beneficiary certificates and restricted reserve for claims of customers’ deposits (trusts) classified as debt instruments in accordance with IFRS 9.

 

111


Maturity Analysis

The following table categorizes our securities at amortized cost by maturity and weighted average yield as of December 31, 2023.

 

    As of December 31, 2023  
    1 Year or Less     Over 1 but within
5 Years
    Over 5 but within
10 Years
    Over 10 Years     Total  
    Carrying
Amount
    Weighted
Average
Yield(1)
    Carrying
Amount
    Weighted
Average
Yield(1)
    Carrying
Amount
    Weighted
Average
Yield(1)
    Carrying
Amount
    Weighted
Average
Yield(1)
    Carrying
Amount
    Weighted
Average
Yield(1)
 
                                                             
    (In billions of Won, except percentages)  

Korean treasury securities and government agencies

  W 3,570       1.59   W 12,744       3.34   W 3,277       2.46   W 1,905       1.90   W 21,496       2.79

Debt securities issued by financial institutions

    2,858       4.48       3,155       4.21       41       6.30                   6,054       4.35  

Corporate debt securities

    423       2.60       1,193       4.01       162       2.31       318       3.44       2,096       3.51  

Debt securities issued by foreign governments

    288       3.41       699       2.01       173       6.90       131       3.81       1,291       3.16  

Mortgage-backed securities and asset-backed securities

    308       2.28       2,810       2.52       1,507       3.62       124       2.51       4,749       2.85  
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  W 7,447       2.86   W 20,601       3.35   W 5,160       2.98   W 2,478       2.23   W 35,686       3.12
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

Note:

 

(1)

The weighted-average yield for the portfolio represents the yield to maturity for each individual security, weighted using its amortized cost.

Concentrations of Risk

The following table presents securities held by us whose aggregate book value exceeded 10% of our stockholders’ equity as of December 31, 2023. As of December 31, 2023, 10% of our stockholders’ equity was W5,632 billion.

 

     As of December 31, 2023  
     Book Value      Fair Value  
               
     (In billions of Won)  

Name of issuer:

     

Ministry of Strategy and Finance

   W 65,670      W 65,274  

The Korea Development Bank

     7,614        7,632  

The Bank of Korea

     8,475        8,484  

The Korea Housing Finance Corp

     9,068        8,959  

Industrial Bank of Korea

     5,715        5,729  

All of the above entities are either an agency of the Government or an entity controlled by the Government.

Credit-Related Commitments and Guarantees

In the normal course of our operations, we make various commitments and guarantees to meet the financing and other business needs of our customers. Commitments and guarantees are usually in the form of, among others, commitments to extend credit, commercial letters of credit, standby letters of credit and performance guarantees. The contractual amount of these financial instruments represents the maximum possible loss amount if the account party draws down the commitment or we should fulfill our obligation under the guarantee and the account party fails to perform under the contract.

 

112


The following table sets forth our credit-related commitments and guarantees as of the dates indicated.

 

     As of December 31,  
     2021      2022      2023  
                      
     (In billions of Won)  

Commitments to extend credit

   W 101,055      W 108,504      W 115,884  

Commercial letters of credit

     3,505        3,138        2,934  

Others(1)

     113,723        119,120        122,155  
  

 

 

    

 

 

    

 

 

 

Total

   W 218,283      W 230,762      W 240,973  
  

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

Consists of financial guarantees, performance guarantees, liquidity facilities to special purpose entities, acceptances, endorsed bills and unused credit limits on credit cards, etc.

We have credit-related commitments that are not reflected in our statements of financial position, which primarily consist of commitments to extend credit and commercial letters of credit. Commitments to extend credit, including credit lines, represent unfunded portions of authorizations to extend credit in the form of loans. These commitments expire on fixed dates and a customer is required to comply with predetermined conditions to draw funds under the commitments. Commercial letters of credit are undertakings on behalf of customers authorizing third parties to make drawdowns up to a stipulated amount under specific terms and conditions. They are generally short-term and collateralized by the underlying shipments of goods to which they relate.

We also have guarantees that are recorded on our statements of financial position at their fair value at inception which are amortized over the life of the guarantees. Such guarantees generally include standby letters of credit, other financial and performance guarantees and liquidity facilities to special purpose entities. Standby letters of credit are irrevocable obligations to pay third-party beneficiaries when our customers fail to repay loans or debt instruments, which are generally in foreign currencies. A substantial portion of these standby letters of credit is secured by collateral, including trade-related documents. Other financial and performance guarantees are irrevocable assurances that we will pay beneficiaries if our customers fail to perform their obligations under certain contracts. Liquidity facilities to special purpose entities are irrevocable commitments to provide contingent liquidity credit lines to special purpose entities established by our customers in the event that a triggering event such as shortage of cash occurs.

The commitments and guarantees do not necessarily represent our exposure since they often expire unused.

Derivatives

As discussed under “— Our Principal Activities — Other Banking Services — Derivatives Trading” above, we engage in derivatives trading activities primarily on behalf of our customers so that they may hedge their risks and also enter into back-to-back derivatives with other financial institutions to cover exposures arising from such transactions. In addition, we enter into derivatives transactions to hedge against risk exposures arising from our own assets and liabilities, some of which are non-trading derivatives that do not qualify for hedge accounting treatment.

 

113


The following table shows, as of December 31, 2023, the gross notional or contractual amounts of derivatives held or issued for (i) trading and (ii) non-trading that qualify for hedge accounting.

 

     As of December 31, 2023  
     Underlying
Notional
Amount(1)
     Estimated
Fair Value
Assets
     Estimated
Fair Value
Liabilities
 
                      
     (In billions of Won)  

Trading:

        

Foreign exchange derivatives:

        

Future and forward contracts

   W 144,970      W 1,559      W 1,403  

Swaps

     45,159        1,431        1,206  

Options

     1,265        13        13  
  

 

 

    

 

 

    

 

 

 

Sub-total

     191,394        3,003        2,622  
  

 

 

    

 

 

    

 

 

 

Interest rate derivatives:

        

Future and forward contracts

     3,944        2        12  

Swaps

     136,137        684        903  

Options

     516        4        17  
  

 

 

    

 

 

    

 

 

 

Sub-total

     140,597        690        932  
  

 

 

    

 

 

    

 

 

 

Credit derivatives:

        

Swaps

     4,178        474        10  
  

 

 

    

 

 

    

 

 

 

Sub-total

     4,178        474        10  
  

 

 

    

 

 

    

 

 

 

Equity derivatives:

        

Swaps and forward contracts

     4,101        166        351  

Options

     3,793        54        183  

Future contracts

     2,764        67        16  
  

 

 

    

 

 

    

 

 

 

Sub-total

     10,658        287        550  
  

 

 

    

 

 

    

 

 

 

Commodity derivatives:

        

Forward contracts

     1,034        3        85  

Options

     8                

Future contracts

     93        2        1  
  

 

 

    

 

 

    

 

 

 

Sub-total

     1,135        5        86  
  

 

 

    

 

 

    

 

 

 

Total

   W 347,962      W 4,459      W 4,200  
  

 

 

    

 

 

    

 

 

 

Non-trading:

        

Hedge accounting:

        

Foreign exchange derivatives:

        

Swaps

   W 4,448      W 111      W 99  

Forward contracts

     2,142        22        34  
  

 

 

    

 

 

    

 

 

 

Sub-total

     6,590        133        133  
  

 

 

    

 

 

    

 

 

 

Interest rate derivatives:

        

Forward and swaps

     12,470        119        705  
  

 

 

    

 

 

    

 

 

 

Total

   W 19,060      W 252      W 838  
  

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

Notional amounts in foreign currencies were converted into Won at prevailing exchange rates as of December 31, 2023.

 

114


Funding

We obtain funding from a variety of sources, both domestic and foreign. Our principal source of funding is customer deposits obtained from our banking operations, and we from time to time issue equity and debt securities, including preferred shares. In addition, our subsidiaries acquire funding through call money, borrowings from the Bank of Korea, other short-term borrowings, corporate debentures and other long-term debt, including debt and equity securities issuances, asset-backed securitizations and repurchase transactions, to complement, or if necessary, replace funding through customer deposits. For further details relating to funding by us and our subsidiaries, see “Item 5.B. Liquidity and Capital Resources.”

Deposits

Although the majority of our bank deposits are short-term, the majority of our depositors have historically rolled over their deposits at maturity, providing our banking operation with a stable source of funding.

The following table shows the average balances of our deposits and the average rates paid on our deposits for the periods indicated, and the outstanding balances of uninsured deposits as of the ends of periods indicated.

 

     2021 (IFRS 4)     2022 (IFRS 17)     2023 (IFRS 17)  
     Average
Balance(1)
     Average Rate
Paid
    Average
Balance(1)
     Average Rate
Paid
    Average
Balance(1)
     Average Rate
Paid
 
                                         
     (In billions of Won, except percentages)  

Non-interest-bearing deposits:

   W 4,818            W 5,390            W 4,475         

Interest-bearing deposits:

               

Demand deposits

   W 65,907        0.32   W 68,636        0.47   W 62,946        0.99

Savings deposits

     106,172        0.23       108,419        0.40       95,895        0.86  

Time deposits

     153,718        1.05       174,029        2.04       205,277        3.82  

Other deposits

     11,180        0.91       17,169        1.97       13,164        3.82  
  

 

 

    

 

 

   

 

 

    

 

 

   

 

 

    

 

 

 

Total interest-bearing deposits

   W 336,977        0.65   W 368,253        1.26   W 377,282        2.60
  

 

 

    

 

 

   

 

 

    

 

 

   

 

 

    

 

 

 
     2021     2022     2023  
     (In billions of Won)  

Uninsured deposits

     W275,519       W288,754       W287,330  
  

 

 

   

 

 

   

 

 

 

 

Note:

 

(1)

Average balances are based on (a) daily balances of Shinhan Bank and (b) quarterly balances for other subsidiaries.

For a breakdown of deposit products, see “— Our Principal Activities — Deposit-taking Activities,” except that cover bills sold are recorded on short-term borrowings and securities sold under repurchase agreements are recorded as secured borrowings.

 

115


Uninsured Time Deposits

The following table shows the amount of time deposits that exceed the insurance limit as of December 31, 2023, and the amount of time deposits that are otherwise uninsured, segregated by remaining maturity as of December 31, 2023.

 

     As of December 31, 2023  
        
     (In billions of Won)  

Portion of Time deposits in excess of insurance limit:

   W 100,700  

Time deposits otherwise uninsured with a maturity of:

  

Maturing within three months

   W 27,745  

After three but within six months

     10,789  

After six but within 12 months

     12,897  

After 12 months

     7,187  
  

 

 

 

Total

   W 58,618  
  

 

 

 

 

116


Short-term Borrowings

The following table presents information regarding our short-term borrowings (borrowings with a maturity of one year or less) for the periods indicated.

 

    2021     2022     2023  
    Balance
Outstanding
    Average
Balance
Outstanding (1)
    Highest
Balances at
Any
Month-end
    Weighted
Average
Interest
Rate(2)
    Year-end
Interest Rate
    Balance
Outstanding
    Average
Balance
Outstanding (1)
    Highest
Balances at
Any
Month-end
    Weighted
Average
Interest
Rate(2)
    Year-end
Interest Rate
    Balance
Outstanding
    Average
Balance
Outstanding (1)
    Highest
Balances at
Any
Month-end
    Weighted
Average
Interest
Rate(2)
    Year-end
Interest Rate
 
                                                                                           
    (In billions of Won, except for percentages)  

Borrowings from

                             

The Bank of Korea(3)

  W 5,278     W 5,310     W 5,545       0.25     0.25   W 5,100     W 5,082     W 5,157       0.62     0.25 – 1.75   W 2,562     W 4,011     W 5,055       1.47     2.00

Call money

    1,535       1,575       2,015       1.31       (0.30) – 1.52       1,276       2,301       3,750       2.65       0.05 – 6.30       2,196       3,130       4,202       5.04       0.02 – 5.88  

Other short-term borrowings(4)

    28,559       25,602       28,559       0.75       (0.49) – 12.29       34,002       33,757       38,263       1.73       0.00 – 21.20       39,218       34,068       39,843       2.82       0.00 – 14.85  
 

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

 

 

   

 

 

   

 

 

   
  W 35,372     W 32,487     W 36,119       0.70     W 40,378     W 41,140     W 47,170       1.65     W 43,976     W 41,209     W 49,100       2.86  
 

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

 

 

   

 

 

   

 

 

   

 

Notes:

 

(1)

Average balances are based on (a) daily balances of Shinhan Bank and (b) quarterly balances for other subsidiaries.

(2)

Weighted-average interest rates are calculated by dividing the total interest expenses by the average amount borrowed.

(3)

Borrowings from the Bank of Korea generally mature within one month for borrowings in Korean Won and six months for borrowings in foreign currencies.

(4)

Other short-term borrowings included bonds sold under repurchase agreements and borrowings in domestic and foreign currencies.

Our short-term borrowings have maturities of less than one year and are generally unsecured with the exception of borrowings from the Bank of Korea, which are generally secured with securities at fair value through other comprehensive income or at amortized cost held by us.

 

117


Risk Management

Overview

As a financial services provider, we are exposed to various risks relating to our lending, credit card, insurance, securities investment, trading and leasing businesses, our deposit taking and borrowing activities and our operating environment. The principal risks to which we are exposed are credit risk, market risk, interest rate risk, liquidity risk and operational risk. These risks are recognized, measured and reported in accordance with risk management guidelines established at our holding company level and implemented at the subsidiary level through a carefully stratified checks-and-balances system.

We believe that our risk management system has been instrumental to building our reputation as a well-managed and prudent financial service provider and withstanding various external shocks. In particular, during the global financial crisis of 2008 and 2009, we believe our risk management provided effective early warning signals which helped us to proactively reconfigure our asset portfolio and substantially reduce our exposure to troubled debtors and thereby avoid what could have been a substantially greater credit loss during such crisis, and we are carefully upgrading and refining our risk management system in the face of current and potential economic difficulties at global, regional and domestic levels.

Our group-wide risk management philosophy is to instill a culture of effective risk management and awareness at all levels of our organization and pursue a proper balance between risk and return in our business activities in order to achieve a sustainable growth. In particular, our group-wide risk management is guided by the following core principles:

 

   

carrying out all business activities within prescribed risk tolerance levels and prudently balancing profitability and risk management;

 

   

standardizing the risk management process and monitoring compliance at a group-wide level;

 

   

operating a prudent risk management decision making system backed by active participation by management;

 

   

creating and operating a risk management organization independent of business activities;

 

   

operating a performance management system that enhances clear and prompt identification of risks when making business decisions;

 

   

aiming to achieve preemptive and practical risk management; and

 

   

prudent preparation for known and unknown contingencies.

We take the following steps to implement the foregoing risk management principles:

 

   

risk capital management — Risk capital refers to capital necessary to compensate for losses in case of a potential risk being realized, and risk capital management refers to the process of asset management based on considerations of risk exposure and risk appetite for our total assets so that we can maintain an appropriate level of risk capital. As part of our risk capital management, we and our subsidiaries have adopted and maintain various risk planning processes and reflect such risk planning in our business and financial planning. We also maintain a risk limit management system to ensure that risks in our business do not exceed prescribed limits.

 

   

risk monitoring — We proactively, preemptively and periodically review risks that may impact our overall operations, including through a multidimensional risk monitoring system. Currently, each of our subsidiaries is required to report to the holding company any factors that could have a material impact on group-wide risk management, and the holding company reports to our chief risk officer and other members of our senior management the results of risk monitoring weekly, monthly and on an ad hoc basis as needed. In addition, we perform preemptive risk management through a “risk dashboard

 

118


 

system” under which we closely monitor any increase in asset size, risk levels and sensitivity to external factors with respect to the major asset portfolios of each of our subsidiaries, and to the extent such monitoring yields any warning signals, we promptly analyze the causes and, if necessary, formulate and implement actions in response thereto.

 

   

risk review — Prior to entering any new business, offering any new products or changing any major policies, we review any relevant risk factors based on a prescribed risk management checklist and, in the case of changes for which assessment of risk factors is difficult, perform reasonable decision-making in order to avoid taking any unduly risky action. The risk management departments of all our subsidiaries are required to review all new businesses, products and services prior to their launch and closely monitor the development of any related risks following their launch, and in the case of any action that involves more than one subsidiary, the relevant risk management departments are required to consult with the risk management team at the holding company level prior to making any independent risk reviews.

 

   

crisis management — We maintain a group-wide risk management system to detect the early warning signals of any crisis and, in the event of a crisis actually happening, to respond on a timely, efficient and flexible basis so as to ensure our survival as a going concern. Each of our subsidiaries maintains crisis planning for four levels of contingencies, namely, “warning,” “alert,” “imminent crisis” and “crisis,” determination of which is made based on quantitative and qualitative monitoring and consequence analysis, and upon the occurrence of any such contingency, is required to respond according to a prescribed contingency plan. At the holding company level, we maintain and install a crisis detection and response system which is applied consistently group-wide, and upon the occurrence of an “imminent crisis” or “crisis” event at a subsidiary level, we directly take charge of the situation at the holding company level so that we manage it on a concerted group-wide basis.

Organization

Our risk management system is organized along the following hierarchy (from top to bottom): at the holding company level, the Group Risk Management Committee, the Group Risk Management Council, the Group Chief Risk Officer and the Group Risk Management Team, and at the subsidiary level, the Risk Management Committee, the Chief Risk Officer and the Risk Management Team of the relevant subsidiary. The Group Risk Management Committee, which is under the supervision of our holding company’s board of directors, sets the basic group-wide risk management policies and strategies. Our Group Chief Risk Officer reports to the Group Risk Management Committee, and the Group Risk Management Council coordinates the risk management policies and strategies at the group level as well as at the subsidiary level among each of our subsidiaries. Each of our subsidiaries also has a separate Risk Management Committee, Risk Management Working Committee and Risk Management Team, whose tasks are to implement the group-wide risk management policies and strategies at the subsidiary level as well as to set risk management policies and strategies specific to such subsidiary in line with the group-wide guidelines. We also have the Group Risk Management Team, which supports our Chief Risk Officer in his or her risk management and supervisory role.

In order to maintain the group-wide risk at an appropriate level, we use a hierarchical risk limit system under which the Group Risk Management Committee assigns reasonable risk limits for the entire group and each of our subsidiaries, and the Risk Management Committee and the Risk Management Working Committee of each of our subsidiaries manage the subsidiary-specific risks by establishing and managing risk limits in more detail by type of risk and type of product for each department and division within such subsidiary. Further details follow.

At the holding company level:

 

   

Group Risk Management Committee — The Group Risk Management Committee consists of four outside directors of our holding company. The Group Risk Management Committee convenes at least

 

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quarterly and on an ad hoc basis as needed. Specifically, the Group Risk Management Committee does the following: (i) establish the overall risk management policies consistent with management strategies, (ii) set reasonable risk limits for the entire group and each of our subsidiaries, (iii) approve appropriate investment limits or permissible loss limits, (iv) enact and amend risk management regulations, and (v) decide other risk management-related issues the board of directors or the Group Risk Management Committee sees fit to discuss. The results of the Group Risk Management Committee meetings are reported to the board of directors of our holding company. The Group Risk Management Committee makes decisions through affirmative votes by a majority of the committee members.

 

   

Group Risk Management Council — Comprised of the Group Chief Risk Officer and Chief Risk Officers of each of our subsidiaries, the Group Risk Management Council provides a forum for risk management executives from each subsidiary to discuss our group-wide risk management guidelines and strategy in order to maintain consistency in the group-wide risk policies and strategies.

 

   

Group Chief Risk Officer — The Group Chief Risk Officer assists the Group Risk Management Committee by implementing the risk policies and strategies as well as ensuring consistency in the risk management systems of our subsidiaries. Furthermore, the Group Chief Risk Officer evaluates the Chief Risk Officer of each subsidiary in addition to monitoring the risk management practices of each subsidiary.

 

   

Group Risk Management Team — This team provides support and assistance to the Group Chief Risk Officer in carrying out his or her responsibilities.

At the subsidiary level:

 

   

Risk Management Committee — In order to maintain group-wide risk at an appropriate level, we have established a hierarchical risk limit system where the Group Risk Management Committee establishes risk limits for us and our subsidiaries, and each of our subsidiaries establishes and manages risk limits in more detail by type of risk and type of product for each department and division within such subsidiary. In accordance with the group risk management policies and strategies, the Risk Management Committee at the subsidiary level establishes its own risk management policies and strategies in more detail and the respective risk management department implements those policies and strategies.

 

   

Risk Management Team — The Risk Management Team, operating independently from the business units of each of our subsidiaries, monitors, assesses, manages and controls the overall risk of its operations and reports all major risk-related issues to the Group Risk Management Team at the holding company level, which then reports to the Group Chief Risk Officer.

 

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The following is a flowchart of our risk management system at the holding company level and the subsidiary level.

 

 

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Credit Risk Management

Credit risk, which is the risk of loss from default by borrowers, other obligors or other counterparties to the transactions that we have entered into, is the greatest risk we face. Our credit risk management encompasses all areas of credit that may result in potential economic loss, including not just transactions that are recorded on our balance sheets, but also off-balance-sheet transactions such as guarantees, loan commitments and derivatives transactions. A substantial majority of our credit risk relates to the operations of Shinhan Bank and Shinhan Card.

Credit Risk Management of Shinhan Bank

Shinhan Bank’s credit risk management is guided by the following principles:

 

   

achieve a profit level corresponding to the level of risks involved;

 

   

improve asset quality and achieve an optimal mix of asset portfolios;

 

   

avoid excessive loan concentration in a particular borrower or sector;

 

   

closely monitor the borrower’s ability to repay the debt; and

 

   

provide financial support to advance the growth of select customers.

Major policies for Shinhan Bank’s credit risk management, including Shinhan Bank’s overall credit risk management plan and credit policy guidelines, are determined by the Risk Policy Committee of Shinhan Bank, the executive decision-making body for management of credit risk. The Risk Policy Committee is headed by the Chief Risk Officer, and also comprises of the Chief Credit Officer and the heads of each business unit. In order to separate the loan approval functions from credit policy decision-making, Shinhan Bank has a Credit Review Committee that performs credit review evaluations with a focus on improving the asset quality of and profitability from the loans being made and operates separately from the Risk Policy Committee. Both the Risk Policy Committee and the Credit Review Committee make decisions by a vote of two-thirds or more of the attending members of the respective committees, which must constitute at least two-thirds of the respective committee members to satisfy the respective quorum.

 

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Shinhan Bank complies with credit risk management procedures pursuant to internal guidelines and regulations and continually monitors and improves these guidelines and regulations. Its credit risk management procedures include:

 

   

credit evaluation and approval;

 

   

credit review and monitoring; and

 

   

credit risk assessment and control.

Credit Evaluation and Approval

All loan applicants and guarantors are subject to credit evaluation before approval of any loans. Credit evaluation of loan applicants is carried out by senior officers of Shinhan Bank specifically charged with granting loan approvals. Loan evaluation is carried out by a group rather than by an individual reviewer through an objective and deliberative process. Credit ratings of loan applicants and guarantors influence loan interest rates, the level of internal approval required, credit exposure limits, calculation of potential losses and estimated cost of capital, and therefore are determined objectively and independently by the relevant business unit. Shinhan Bank uses a credit scoring system for retail loans and a credit-risk rating system for corporate loans.

Each of Shinhan Bank’s borrowers is assigned a credit rating, which is based on a comprehensive internal credit evaluation system that considers a variety of criteria. For retail borrowers, the credit rating takes into account the borrower’s biographic details, past dealings with Shinhan Bank and external credit rating information, among other things. For corporate borrowers, the credit rating takes into account financial indicators as well as non-financial indicators such as industry risk, operational risk and management risk, among other things. The credit rating, once assigned, serves as the fundamental instrument for Shinhan Bank’s credit risk management, and is applied to a wide range of credit risk management processes, including credit approval, credit limit management, loan pricing and computation of allowance for credit losses on loans. Shinhan Bank has separate credit evaluation systems for retail customers, SOHO customers and corporate customers, which are further segmented and refined to meet Basel II requirements, which requirements have not changed under Basel III.

Retail Loans

Loan applications for retail loans are reviewed in accordance with Shinhan Bank’s credit scoring system and the objective statistics models for secured and unsecured loans maintained and operated by Shinhan Bank’s Retail Banking Division. Shinhan Bank’s credit scoring system is an automated credit approval system used to evaluate loan applications and determine the appropriate pricing for the loan, and takes into account factors such as a borrower’s personal information, transaction history with Shinhan Bank and other financial institutions and other relevant credit information. The applicant is assigned a score, which is used to determine (i) whether to approve the applicant’s loan, (ii) the amount of loan to be granted, and (iii) the interest rates thereon. The applicant’s score also determines whether the applicant is approved for credit, conditionally approved, subject to further assessment, or denied. If the applicant becomes subject to further assessment, the appropriate discretionary body, either at the branch level or at the headquarter level, makes a reassessment based on qualitative as well as quantitative factors, such as credit history, occupation and past relationship with Shinhan Bank.

For mortgage and home equity loans and loans secured by real estate, Shinhan Bank evaluates the value of the real estate offered as collateral using a proprietary database, which contains information about real estate values throughout Korea. In addition, Shinhan Bank uses up-to-date information provided by third parties regarding the real estate market and property values in Korea. While Shinhan Bank uses internal staff from the processing centers to appraise the value of the real estate collateral, Shinhan Bank also hires certified appraisers to review and co-sign the appraisal value of real estate collateral that have an appraisal value exceeding W3 billion, as initially determined by the processing centers. Shinhan Bank also reevaluates internally, on a summary basis, the appraisal value of collateral at least every year.

 

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For loans secured by securities, deposits or other assets other than real estate, Shinhan Bank requires borrowers to observe specified collateral ratios in respect of secured obligations.

Corporate Loans

Shinhan Bank rates all of its corporate borrowers using internally developed credit evaluation systems. These systems consider a variety of criteria (quantitative, qualitative, financial and non-financial) in order to standardize credit decisions and focus on the quality of borrowers rather than the size of loans. The quantitative considerations include the borrower’s financial and other data, while the qualitative considerations are based on the judgment of Shinhan Bank’s credit officers as to the borrower’s ability to repay. Financial considerations include financial variables and ratios based on customer’s financial statements, such as return on assets and cash flow to total debt ratios, and non-financial considerations include, among other things, the industry to which the borrower’s businesses belong, the borrower’s competitive position in its industry, its operating and funding capabilities, the quality of its management and controlling stockholders (based in part on interviews with its officers and employees), technological capabilities and labor relations.

In addition, in order to enhance the accuracy of its internal credit reviews, Shinhan Bank also considers reports prepared by external credit rating services, such as Nice Information Service and Korea Rating & Data (KoDATA), and monitors and improves the effectiveness of the credit risk-rating systems using a database that it updates continually with actual default records.

Based on the scores calculated under the credit rating system, which takes into account the evaluation criteria described above and the probability of default, Shinhan Bank assigns the borrower one of 23 grades (from the highest of AAA to the lowest of D3). Grades AA through B are further broken down into “+”, “0” or “-.” Grades AAA through B- are classified as normal, grade CCC precautionary, and grades CC through D3 non-performing. The credit risk-rating model is further differentiated by the size of the corporate borrower and the type of credit facilities.

Loan Approval Process

Loans are generally approved after evaluations and approvals by the relationship manager at the branch level as well as the committee of the applicable business unit at Shinhan Bank. The approval limit for retail loans is made based on Shinhan Bank’s automated credit scoring system. In the case of large corporate loans, approval limits are also reviewed and approved by a Credit Officer at the headquarter level. Depending on the size and the importance of the loan, the approval process is further reviewed by the Credit Officer Committee or the Master Credit Officer Committee, or, for the loans up to W50 billion for large corporations or up to W30 billion for other enterprises, the Loan Management Committee. If the loan is considered significant or the amount exceeds the discretion limit of the Master Credit Officer Committee and the Loan Management Committee, further evaluation is made by the Credit Review Committee, which is Shinhan Bank’s highest decision-making body in relation to credit approval. The Credit Review Committee’s evaluation and approval of loan limits vary depending on the borrower’s credit ratings as determined by Shinhan Bank’s internal credit rating system and the borrower’s size of business. For example, for borrowers with a credit rating of B-, the Credit Review Committee evaluates and approves unsecured loans in excess of W10 billion and secured loans in excess of W15 billion, whereas for borrowers with a credit rating of AAA, the Credit Review Committee evaluates and approves unsecured loans in excess of W60 billion and secured loans in excess of W120 billion. The Credit Review Committee holds at least two meetings a week to approve applications for large-sized loans whose principal amounts exceed prescribed levels set by it.

 

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The chart below summarizes the credit approval process of our banking operation. The Master Credit Officer and the Head of Business Division do not make individual decisions on loan approval, but are part of the decision-making process at the group level.

 

 

LOGO

The reviewer at each level of the review process may in its discretion approve loans up to a maximum amount per loan assigned to such level. The discretionary loan approval limit for each level of the loan approval process takes into account the total amount of loans extended to the borrower, the credit level of the applicant based on credit review, the existence and value of collateral, the size of business and the level of credit risk established by the credit rating system. The discretionary loan amount approval limit ranges from W50 million for unsecured retail loans with a credit rating of B-, which are subject to approvals by the retail branch manager, to W120 billion for secured loans with a credit rating of AAA, which are subject to approvals by the Master Credit Officer Committee. Any loans exceeding the maximum discretionary loan amount approval limit must be approved by the Credit Review Committee or Loan Management Committee.

Credit Review and Monitoring

Shinhan Bank continually reviews and monitors credit risks primarily with respect to borrowers. In particular, Shinhan Bank’s automated early warning system conducts daily examination for borrowers using financial and non-financial factors, and the branch manager and the credit officer must conduct periodic loan monitoring and report to an independent Credit Review Department which analyzes the results in detail and adjusts monitoring grades and credit ratings accordingly. Based on these reviews, Shinhan Bank adjusts a borrower’s credit rating, credit limit and credit policies. In addition, the group credit ratings of the main debtor groups, if applicable, may be adjusted followed by a periodic review of the main debtor groups, as identified by the Governor of the Financial Supervisory Service based on their outstanding credit exposures. Shinhan Bank also continually reviews other factors, such as industry-specific conditions for the borrower’s business and its domestic and overseas asset base and operations, in order to ensure that the assigned ratings are appropriate. The Credit Review Department provides credit review reports, independent of underwriting, to the Chief Risk Officer on a monthly basis.

The early warning system performs automatic daily checks for borrowers to whom Shinhan Bank has credit exposure (which represents the total outstanding amount due from a borrower, net of collateral for deposit, installment savings, guarantees and import guarantee money). When the early warning systems detect warning signals, such signals and other findings from the loan monitoring are reviewed by the Credit Review Department. In addition, Shinhan Bank carries out credit review in a timely manner on each borrower in accordance with changes in credit risk factors based on changes in the economic environment. The results of such credit review are continually reported to the Chief Risk Officer of Shinhan Bank.

Depending on the nature of the signals detected by the early warning system, a borrower may be classified as “worsening credit” and become subject to evaluation for a possible downgrade in credit rating, or may be initially classified as “showing early warning signs” or become reinstated to the “normal borrower” status. For

 

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borrowers classified as “showing early warning signs,” the relevant branch manager gathers information and conducts a review of the borrower to determine whether the borrower should be classified as a worsening credit or whether to impose management improvement warnings or implement joint creditors’ management. If the borrower becomes non-performing, Shinhan Bank’s collection department directly manages such borrower’s account in order to maximize recovery rate, and conducts auctions, court proceedings, sale of assets or corporate restructuring as needed.

Pursuant to the foregoing credit review and monitoring procedures and in order to promptly prevent deterioration of loan qualities, Shinhan Bank classifies potentially problematic borrowers into (i) borrowers that show early warning signals, (ii) borrowers that require precaution, (iii) borrowers that require observation and (iv) normal borrowers, and treats them differentially accordingly.

In order to curtail delinquency among its corporate customers, Shinhan Bank primarily takes the following measures: (i) systematic monitoring of borrowers with outstanding loans, (ii) heightened monitoring of borrowers with bad credit history and/or borrowers that belong to troubled industries and (iii) assignment of industry-specific lending caps, as adjusted for whether specific industries are particularly sensitive to general business cycles and/or are troubled at a given time.

Systematic monitoring of borrowers with outstanding loans. Shinhan Bank currently applies a heightened monitoring system to corporate borrowers with outstanding loans (other than guaranteed loans and loans secured by specified types of collaterals such as deposits with us or letters of credit). Under this monitoring system, each borrower is assigned to one of the following ratings:

 

   

“Normal Company” — a borrower who is determined to have a low probability of insolvency with a credit rating above CCC (sub-borrower rating applicable);

 

   

“Observation Company” — a borrower that carries some risk of affecting the corporate insolvency in the future and is subject to consistent observation to detect any change of such risk with a credit rating above CCC (sub-borrower rating applicable);

 

   

“Precaution Company” — a borrower with a possibility of insolvency due to an increase in risk of default and therefore requires detailed inspection of the credit quality of such borrower and precaution in extending any further loans;

 

   

“Early Warning Company” — a borrower with a high possibility of insolvency; and

 

   

“Problematic Reorganized Company” — a borrower currently undergoing rehabilitation procedures, such as management improvement plans, workout or corporate recovery or showing no signs of recovery.

Shinhan Bank conducts systematic monitoring of the foregoing borrowers at intervals depending on the borrower’s monitoring grade determined by the early warning system (for example, every 3 or 6 months for an “Observation Company”, and 3 months for borrowers with a monitoring grade below “Precaution Company” or borrowers with a credit rating below CCC, and no regular monitoring for a “Normal Company”). In addition, the Review Credit Officer may request more frequent monitoring if the borrower is showing signs of deteriorated credit quality. For borrowers with outstanding loan amounts of W2 billion or more, Shinhan Bank also monitors the revenues and earnings of such borrower on a quarterly basis within five to seven weeks following the end of each quarter depending on the borrower’s credit profile.

Heightened monitoring of borrowers with bad credit history and/or borrowers that belong to troubled industries. In addition to the systematic monitoring discussed above, Shinhan Bank also carries out additional monitoring for borrowers that, among others, (i) are rated as “requiring observation,” “requiring precaution” or “with early warning signs” as noted above, (ii) have prior history of delinquency or restructuring or (iii) have borrowings that are classified as substandard or below. Based on the heightened monitoring of these borrowers,

 

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Shinhan Bank adjusts contingency planning as to how the overall asset quality of a specific industry should be managed for each phase of the business cycle, how Shinhan Bank should limit or reduce its credit exposure to such borrowers, and how our group-wide delinquency and non-performing ratio would be changed, among other things.

Credit Risk Assessment and Control

In order to assess credit risk in a systematic manner, Shinhan Bank has developed and upgraded systems designed to quantify credit risk based on selection and monitoring of various statistics, including delinquency rate, non-performing loan ratio, expected loan losses and weighted average risk rating.

Shinhan Bank controls loan concentration by monitoring and managing loans at two levels: portfolio level and individual loan account level. In order to maintain portfolio-level credit risk at an appropriate level, Shinhan Bank manages its loans using value-at-risk (“VaR”) limits for the entire bank as well as for each of its business units. In order to prevent concentration of risk in a particular borrower or borrower class, Shinhan Bank also manages credit risk by borrower, industry, country and other detailed categories.

Shinhan Bank measures credit risk using internally accumulated data. Shinhan Bank measures expected and unexpected losses with respect to total assets monthly, which Shinhan Bank refers to when setting risk limits for, and allocating capital to, its business groups. Expected loss is calculated based on the probability of default, the loss given default, the exposure at default and the past bankruptcy rate and recovery rate, and Shinhan Bank provides allowance for credit losses accordingly. Shinhan Bank makes provisioning at a level which is the higher of the Financial Supervisory Service requirement or Shinhan Bank’s internal calculation. Unexpected loss is predicted based on VaR, which is used to determine compliance with the aggregate credit risk limit for Shinhan Bank as well as the credit risk limit for the relevant department within Shinhan Bank. Shinhan Bank uses the AIRB method as proposed by the Basel Committee to compute VaR at the account-specific level as well as to measure risk adjusted performance.

Credit Risk Management of Shinhan Card

Major policies for Shinhan Card’s credit risk management are determined by Shinhan Card’s Risk Management Council, and Shinhan Card’s Risk Management Committee is responsible for approving them. Shinhan Card’s Risk Management Council is headed by the Chief Risk Officer, and also comprises of the heads of each business unit, supporting unit and relevant department at Shinhan Card. Shinhan Card’s Risk Management Council convenes at least once every month and may also convene on an ad hoc basis as needed. Shinhan Card’s Risk Management Committee is comprised of three Non-Standing Directors. Shinhan Card’s Risk Management Committee convenes at least once every quarter and may also convene on an ad hoc basis as needed.

The risk of loss from default by the cardholders or credit card loan borrowers is Shinhan Card’s greatest credit risk. Shinhan Card manages its credit risk based on the following principles:

 

   

achieve profit at a level corresponding to the level of risks involved;

 

   

improve asset quality and achieve an optimal mix of asset portfolios; and

 

   

closely monitor borrower’s ability to repay the debt.

Credit Card Approval Process

Shinhan Card uses an automated credit scoring system to approve credit card applications or credit card authorizations. The credit scoring system is divided into two sub-systems: the behavior scoring system and the application scoring system. The behavior scoring system is based largely on the credit history of the cardholder

 

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or borrower, and the application scoring system is based largely on personal information of the applicant. For credit card applicants with whom we have an existing relationship, Shinhan Card’s credit scoring system considers internally gathered information such as the ability to repay, total assets, the length of the existing relationship and the applicant’s contribution to Shinhan Card’s profitability. The credit scoring system also automatically conducts credit checks on all credit card applicants. Shinhan Card gathers information about the applicant’s transaction history with financial institutions, including banks and credit card companies, from a number of third party credit reporting agencies including, among others, National Information & Credit Evaluation Inc. and Korea Credit Bureau. These credit checks reveal a list of the delinquent customers of all credit card issuers in Korea.

If a credit score assigned to an applicant is above the minimum threshold, the application is approved unless overridden based on other considerations such as delinquencies with other credit card companies. For a credit card application by a long-standing customer with a good credit history, Shinhan Card may, on a discretionary basis, approve the application notwithstanding the assigned credit score unless overridden by other considerations. All of these factors also serve as the basis for setting a credit limit for approved applications.

The following describes the process of how Shinhan Card sets credit limits for credit cards, cash advances and card loans:

 

   

Credit purchase and cash advance limits — These limits are set based on the applicant’s limit request and Shinhan Card’s credit screening criteria. Unless a cardholder requests a reduction in the credit purchase and/or cash advance limit, Shinhan Card is required to provide prior notice to the cardholder for any reduction in such cardholder’s limit. However, if the account holder defaults or the cardholder’s credit limit is reduced according to the terms of the card agreement, Shinhan Card may lower the credit limit before notifying the account holder.

 

   

Card loan limit — This limit is set monthly by Shinhan Card based on the cardholder’s credit rating and transaction history. The card loan limit can be adjusted monthly based on the cardholder’s credit standing without prior notification.

Monitoring

Shinhan Card continually monitors all cardholders and accounts using a behavior scoring system. The behavior scoring system predicts a cardholder’s payment pattern by evaluating the cardholder’s credit history, card usage and amounts, payment status and other relevant data. The behavior score is recalculated each month and is used to manage the accounts and approval of additional loans and other products to the cardholder. Shinhan Card also uses the scoring system to monitor its overall risk exposure and to modify its credit risk management strategy.

Loan Application Review and On-going Credit Review

When reviewing new applications and conducting an ongoing credit review for retail loans, installment purchase loans and personal leases, Shinhan Card uses criteria substantially similar to those used in the credit underwriting system and the credit review system for cardholders. For retail loans, installment purchase loans and personal leases to existing cardholders, Shinhan Card reviews their card usage history in addition to other factors such as their income, occupation and assets.

Fraud Loss Prevention

Shinhan Card seeks to minimize losses from the fraudulent use of credit cards issued by it. Shinhan Card focuses on preventing fraudulent uses and, following the occurrence of a fraudulent use, makes investigations in order to make the responsible party bear the losses. Misuses of lost credit cards account for a substantial majority of Shinhan Card’s fraud-related losses. Through its fraud loss prevention system, Shinhan Card seeks to detect,

 

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on a real-time basis, transactions that are unusual or inconsistent with prior usage history and calls are made to the relevant cardholders to confirm their purchases. A team at Shinhan Card dedicated to investigating fraud losses also examines whether the cardholder was at fault by, for example, not reporting a lost card or failing to endorse the card, or whether the relevant merchant was negligent in checking the identity of the user. Fault may also lie with delivery companies that fail to deliver credit cards to the relevant applicant. In such instances, Shinhan Card attempts to recover fraud losses from the responsible party. To prevent misuse of a card as well as to manage credit risk, Shinhan Card’s information technology system will automatically suspend the use of a card (i) when, as a result of ongoing monitoring, fraudulent use or loss of the card is suspected based on the account holder’s credit score, or (ii) at the request of the account holder.

Approximately 94% of Shinhan Card’s cardholders consent to Shinhan Card’s accessing their travel records to detect any misuse of credit cards while they are traveling abroad. Shinhan Card also offers cardholders additional fraud protection through a fee-based texting service. At the cardholder’s option, Shinhan Card notifies the cardholder of any credit card activity in his or her account by sending a text message to his or her mobile phone. This notification service allows customers to quickly and easily identify any fraudulent use of their credit cards.

Credit Risk Management of Shinhan Securities

In accordance with the guidelines of the Financial Supervisory Service, Shinhan Securities assesses its credit risks (including through VaR analyses) and allocates the maximum limit for the credit amount at risk by department. Shinhan Securities also assesses the counterparty risks in all credit-related transactions, such as loans, acquisition financings and derivative transactions and takes corresponding risk management measures. In assessing the credit risk of a corporate counterparty, Shinhan Securities considers such counterparty’s corporate credit rating obtained from Shinhan Group Corporate Credit Rating System. Through its risk management system, Shinhan Securities also closely monitors credit risk exposures by counterparty, industry, conglomerates, credit ratings and country. Shinhan Securities conducts credit risk stress tests on a daily basis based on probability of default and also conducts more advanced stress tests from time to time, the results of which are then reported to its management as well as the Group Chief Risk Officer to support group-wide credit risk management.

Credit Risk Management of Shinhan Life Insurance

Shinhan Life Insurance also assesses credit risks for all of its credit-related transactions, including the provision of loans and acquisitions of financial instruments. Shinhan Life Insurance conducts additional risk reviews for new types of investments and financial instruments, such as those denominated in currencies it previously did not deal with. In assessing the credit risk of corporate customers, Shinhan Life Insurance considers factors such as the corporation’s credit rating obtained from Shinhan Group Corporate Credit Rating System. Through its risk management system Shinhan Life Insurance conducts credit risk monitoring based on the credit history of debtors. To closely monitor credit risk, Shinhan Life Insurance’s loan review department performs periodic loan review of its loan assets and plans on-site inspections where necessary. Furthermore, in the retail business, Shinhan Life Insurance operates its own credit-scoring system to assess credit risk and update customers’ behavior scores.

Market Risk Management

Market risk is the risk of loss generated by fluctuations in market prices such as interest rates, foreign exchange rates and equity prices. The principal market risks to which we are exposed are interest rate risk and, to a lesser extent, foreign exchange and equity price risk. These risks stem from our trading and non-trading activities relating to financial instruments such as loans, deposits, securities and financial derivatives. We divide market risk into risks arising from trading activities and risks arising from non-trading activities.

 

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Our market risks arise primarily from Shinhan Bank, and to a lesser extent, Shinhan Securities, our securities trading and brokerage subsidiary, which faces market risk relating to its trading activities.

Shinhan Bank’s Risk Management Committee establishes overall market risk management principles for both the trading and non-trading activities of Shinhan Bank. Based on these principles, the Risk Policy Committee acts as the executive decision-making body in relation to Shinhan Bank’s market risks in terms of setting its risk management policies and risk limits in relation to market risks and assets and controlling market risks arising from trading and non-trading activities of Shinhan Bank. The Risk Policy Committee consists of deputy presidents in charge of Shinhan Bank’s eight business groups and Shinhan Bank’s Chief Risk Officer and the Chief Financial Officer. At least on a monthly basis, the Risk Policy Committee reviews and approves reports relating to, among others, the position and market risk capital requirement with respect to Shinhan Bank’s trading activities and the position and market value analysis and net interest income simulation with respect to its non-trading activities. In addition, Shinhan Bank’s Risk Engineering Department comprehensively manages market risks on an independent basis from Shinhan Bank’s operating departments, and functions as the middle office of Shinhan Bank. Shinhan Bank measures market risk with respect to all assets and liabilities in bank accounts and trust accounts in accordance with the regulations promulgated by the Financial Services Commission.

Shinhan Securities manages its market risk based on its overall risk limit established by its risk management committee as well as the risk limits and detailed risk management guidelines for each product and department established by its Risk Management Working Committee. Shinhan Securities’ Risk Management Working Committee is the executive decision-making body for managing market risks related to Shinhan Securities, and determines, among other things, Shinhan Securities’ overall market risk management policies and strategies, and assesses and approves trading activities and limits. In addition, Shinhan Securities’ Risk Management Department manages various market risk limits and monitors operating conditions on an independent basis from Shinhan Securities’ operating departments. Shinhan Securities assesses the adequacy of these limits at least annually. In addition, Shinhan Securities assesses the market risks of its trading assets. The assessment procedure is based on the standard procedures set by the Financial Supervisory Service as well as an internally developed model. Shinhan Securities assesses the risk amount and VaR, and manages the risk by setting a risk limit per sector as well as a VaR limit.

Shinhan Life Insurance manages its market risk based on its overall risk limit established by its risk management committee. Shinhan Life Insurance manages market risk in regard to assets that are subject to trading activities and foreign exchange positions. Shinhan Life Insurance assesses the market risk amount and the 10-day VaR, a procedure based on the delta-normal method, and manages market risk by setting a 10-day VaR limit. Shinhan Life Insurance assessed the adequacy of these limits at least annually.

Shinhan Card does not have any assets with significant exposure to market risks and therefore does not maintain a risk management policy with respect to market risks.

We use financial information prepared on a separate basis according to IFRS for the market risk management of our subsidiaries and, unless otherwise specified herein, financial information in this annual report presented for quantitative market risk disclosure relating to our subsidiaries have been prepared in accordance with IFRS on a separate basis.

Market Risk Exposure from Trading Activities

Shinhan Bank’s trading activities principally consist of:

 

   

trading activities to realize short-term profits from trading in the equity and debt securities markets and the foreign currency exchange markets based on Shinhan Bank’s short-term forecast of changes in market situation and customer demand, for its own account as well as for the trust accounts of Shinhan Bank’s customers; and

 

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trading activities primarily to realize profits from arbitrage transactions involving derivatives such as swaps, forwards, futures and options, and, to a lesser extent, to sell derivative products to Shinhan Bank’s customers and to cover market risk associated with those trading activities.

Shinhan Securities’ trading activities principally consist of trading for customers and for proprietary accounts equity and debt securities and derivatives based on stock prices, stock indexes, interest rates, foreign currency exchange rates and commodity prices.

As a result of these trading activities, Shinhan Bank is exposed principally to interest rate risk, foreign currency exchange rate risk and equity risk, and Shinhan Securities is exposed principally to equity risk and interest rate risk.

Interest Rate Risk

Shinhan Bank’s exposure to interest rate risk arises primarily from Won-denominated debt securities, directly held or indirectly held through beneficiary certificates, and, to a lesser extent, from interest rate derivatives. Shinhan Bank’s exposure to interest rate risk arising from foreign currency-denominated trading debt securities is minimal since its net position in those securities is not significant. As Shinhan Bank’s trading accounts are marked-to-market daily, it manages the interest rate risk related to its trading accounts using the standardised approach capital requirement.

Shinhan Securities’ interest rate risk arises primarily from management of its interest rate-sensitive asset portfolio, which mainly consists of debt securities, interest rate swaps and government bond futures, and the level of such risk exposure depends largely on the variance between the interest rate movement assumptions built into the asset portfolio and the actual interest rate movements and the spread between a derivative product and its underlying assets. Shinhan Securities quantifies and manages the interest rate-related exposure by daily conducting VaR and stress tests on a marked-to-market basis.

Foreign Currency Exchange Rate Risk

Shinhan Bank’s exposure to foreign currency exchange rate risk mainly relates to its assets and liabilities, including derivatives such as foreign currency forwards and futures and currency swaps, which are denominated in currencies other than the Won. Shinhan Bank manages foreign currency exchange rate risk, including the corresponding risks faced by its overseas branches, on a consolidated basis by covering all of its foreign exchange spot and forward positions in both trading and non-trading accounts.

Shinhan Bank’s net foreign currency open position represents the difference between its foreign currency assets and liabilities as offset against forward foreign currency positions, and is Shinhan Bank’s principal exposure to foreign currency exchange rate risk. The Risk Policy Committee oversees Shinhan Bank’s foreign currency exposure for both trading and non-trading activities by establishing limits for the net foreign currency open position, loss limits and VaR limits. Shinhan Bank centrally monitors and manages its foreign exchange positions through its Financial Engineering Center. Dealers in the Financial Engineering Center manage Shinhan Bank’s consolidated position within preset limits through spot trading, forward contracts, currency options, futures and swaps and foreign currency swaps. Shinhan Bank sets a limit for net open positions by currency. The limits for currencies other than the U.S. Dollar, Japanese Yen, Euro and Chinese Yuan are set in a conservative manner in order to minimize trading in such currencies.

Shinhan Securities faces foreign currency exchange rate risk in relation to the following product offerings: currency forwards, currency swaps and currency futures. Shinhan Securities centrally monitors and manages transactions involving such products through its Fixed Income, Currency & Commodities Departments. Shinhan Securities’ Risk Management Working Committee, which is delegated with the authority to approve foreign currency-related transactions and limits on the related open positions, manages the related foreign exchange risk

 

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by setting nominal limits on the amounts of foreign exchange-related products and monitoring compliance with such limits on a daily basis. As of December 31, 2023, Shinhan Securities’ net open position related to foreign currency-related products was US$1,237 million, and its open positions related to the sale of Won-U.S. Dollar forwards and Won-U.S. Dollar futures were US$657 million and US$266 million, respectively.

Shinhan Capital manages its foreign exchange risk resulting from the difference in its foreign currency assets and liabilities through derivative transactions such as forwards or swaps and maintains its net exposure at US$6.8 million.

The net open foreign currency positions held by our other subsidiaries are insignificant.

The following table shows Shinhan Bank’s net foreign currency open positions As of December 31, 2021, 2022 and 2023. Positive amounts represent long exposures and negative amounts represent short exposures.

 

     As of December 31,  

Currency

   2021      2022      2023  
                      
     (In millions of US$)  

U.S. Dollars

   $ (15.6    $ 40.8      $ 663.7  

Japanese Yen

     447.3        467.7        494.7  

Euro

     23.6        5.3        7.8  

Others

     2,247.7        2,320.9        2,344.2  
  

 

 

    

 

 

    

 

 

 

Total

   $ 2,703.1      $ 2,834.6      $ 3,510.3  
  

 

 

    

 

 

    

 

 

 

Equity Risk

Shinhan Bank’s equity risk related to trading activities mainly involves trading equity portfolios of Korean companies and Korea Stock Price Index futures and options. The trading equity portfolio consists of stocks listed on the KRX KOSPI Market or the KRX KOSDAQ Market of the Korea Exchange and nearest-month or second nearest-month futures contracts under strict limits on diversification as well as limits on positions. Shinhan Bank maintains strict scrutiny of these activities in light of the volatility in the Korean stock market and closely monitors the loss limits and the observance thereof. Although Shinhan Bank holds a substantially smaller amount of equity securities than debt securities in its trading accounts, the VaR of trading account equity risk is generally higher than that of trading account interest rate risk due to high volatility in the value of equity securities. As of December 31, 2021, 2022 and 2023, Shinhan Bank held W171.7 billion, W74.0 billion and W30.8 billion, respectively, of equity securities in its trading accounts (including the trust accounts).

Shinhan Securities’ equity risk related to trading activities also mainly involves the trading of equity portfolio of Korean companies and Korea Stock Price Index futures and options. As of December 31, 2021, 2022 and 2023, the total amount of equity securities at risk held by Shinhan Securities was W55.3 billion, W21.7 billion and W33.9 billion, respectively.

Equity positions held by our other subsidiaries are insignificant.

 

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Management of Market Risk from Trading Activities

The following tables present an overview of market risk, measured by the standardised approach capital requirement, from trading activities of Shinhan Bank and Shinhan Securities, respectively, as of and for the year ended December 31, 2023. For market risk management purposes, Shinhan Bank includes in the computation of total regulatory capital requirement its trading portfolio in bank accounts and assets in trust accounts, in each case, for which it guarantees principal or fixed return in accordance with the Financial Services Commission regulations.

 

     Trading Portfolio Risk for the Year 2023(1)  

Shinhan Bank

   Average      Minimum      Maximum      As of
December 31, 2023
 
                             
     (in billions of Won)  

Sensitivities-based method risk

           

GIRR

   W    116.4      W    101.1      W    155.8      W    107.3  

CSR: non-securitisations

     154.6        142.5        165.1        153.0  

CSR: securitisations (non-CTP)

     28.2        21.6        34.4        26.2  

CSR: securitisations (CTP)

                           

Equity

     43.9        30.8        47.6        30.8  

FX

     438.4        423.3        458.4        458.4  

Commodity

     0.1        0.0        0.3        0.1  
  

 

 

    

 

 

    

 

 

    

 

 

 

Total

     780.1        750.3        820.2        775.8  
  

 

 

    

 

 

    

 

 

    

 

 

 

Default risk

           

Non-securitisation

     105.6        88.9        113.8        107.7  

Securitisation(non-CTP)

     59.7        55.1        64.8        59.5  

Securitisation(CTP)

                           

Total

     165.3        146.0        175.9        167.2  

The residual risk

     2.1        1.7        2.2        1.7  
  

 

 

    

 

 

    

 

 

    

 

 

 

Total(1)

   W   947.5      W   898.3      W   992.5      W  944.8  
  

 

 

    

 

 

    

 

 

    

 

 

 

 

Notes:

 

(1)

Includes trading portfolios in the Bank’s bank accounts and assets in trust accounts, in each case, for which it guarantees principal or fixed return.

 

     Trading Portfolio VaR for the Year 2023  
     Average      Minimum      Maximum      As of
December 31, 2023
 
     (In billions of Won)  

Shinhan Securities: (1)

           

Interest rate

   W 52.52      W 22.52      W 77.44      W 32.19  

Equities

     47.76        13.48        71.68        20.38  

Foreign exchange

     67.41        39.26        127.19        52.15  

Option volatility(3)

     27.24        10.17        49.11        12.42  

Less: portfolio diversification(4)

     (115.48      (217.58      (53.57      (81.71
  

 

 

    

 

 

    

 

 

    

 

 

 

Total VaR

   W 79.45      W 31.86      W 107.85      W 35.43  
  

 

 

    

 

 

    

 

 

    

 

 

 

 

Notes:

 

(1)

Shinhan Securities’ 10-day VaR is based on a 99.9% confidence level.

(2)

Includes both trading and non-trading accounts as Shinhan Securities manage foreign exchange risk on a total position basis.

 

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(3)

Volatility implied from the option price using the Black-Scholes or a similar model.

(4)

Calculation of portfolio diversification effects is conducted on different days’ scenarios for different risk components. Total VaRs are less than the simple sum of the risk component VaRs due to offsets resulting from portfolio diversification.

Shinhan Bank generally manages its market risk from the trading activities of its portfolios on an aggregated basis. To control its trading portfolio market risk, Shinhan Bank uses position limits, market risk capital requirement limits, stop loss limits, Greek limits and stressed loss limits. In addition, it establishes separate limits for investment securities. Shinhan Bank maintains risk control and management guidelines for derivative trading based on the regulations and guidelines promulgated by the Financial Services Commission, and measures market risk from trading activities to monitor and control the risk of its operating divisions and teams that perform trading activities. Shinhan Bank manages capital requirement measurements and limits on a daily basis based on automatic interfacing of its trading positions into its market risk measurement system. In addition, Shinhan Bank presets limits on loss, sensitivity, investment and stress for its trading departments and desks and monitors such limits and observance thereof on a daily basis.

Basel III The Standardised Approach Capital Requirement. Shinhan Bank uses the standardised approach for market risk in calculating the Basel III capital requirements. The standardised approach capital requirement is the simple sum of three components: the capital requirement under the sensitivities-based method, the default risk capital (DRC) requirement and the residual risk add-on (RRAO). The capital requirement under the sensitivities-based method must be calculated by aggregating three risk measures – delta, vega and curvature. Delta is a risk measure based on sensitivities of an instrument to regulatory delta risk factors. Vega is a risk measure based on sensitivities to regulatory vega risk factors. Curvature is a risk measure which captures the incremental risk not captured by the delta risk measure for price changes in an option. Curvature risk is based on two stress scenarios involving an upward shock and a downward shock for each regulatory risk factor. The DRC requirement captures the jump-to-default risk for instruments subject to credit risk. However, since not all market risks can be captured in the standardised approach, an RRAO, the sum of gross notional amounts of the instruments bearing residual risks, multiplied by a risk weight is calculated in addition to other capital requirements within the standardised approach to ensure sufficient coverage of market risks.

Shinhan Securities currently uses the same 10-day 99.9% confidence level-based historical VaR for purposes of calculating its “economic” capital used for internal management purposes, although such model is not subject to regulatory review or reporting requirements. In addition, Shinhan Securities applies this VaR as a risk limit for the entire company as well as individual departments and products, and the adequacy of such VaR is reviewed by way of daily back-testing. When computing VaR, Shinhan Securities does not assume any particular probability distribution and calculates it through a simulation of the “full valuation” method based on changes of market variables such as stock prices, interest rates and foreign exchange rates in the past one year. For Shinhan Securities, the amount of losses (either actual or virtual) exceeded the one-day 99% confidence level-based VaR amount zero times in 2021, 2022 and 2023. The VaR exceptions referred to above were all due to the amount of virtual losses exceeding the VaR amount.

Value-at-risk is a commonly used market risk management technique. However, VaR models have the following shortcomings:

 

   

VaR estimates possible losses over a certain period at a particular confidence level using past market movement data. Past market movement, however, is not necessarily a reliable indicator of future events, particularly those that are extreme in nature;

 

   

VaR may underestimate the probability of extreme market movements;

 

   

The 99.9% confidence level does not take into account or provide indication of any losses that might occur beyond this confidence level; and

 

   

VaR does not capture all complex effects of various risk factors on the value of positions and portfolios and could underestimate potential losses.

 

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Currently, Shinhan Securities conduct back-testing of VaR results against actual outcomes on a daily basis.

Shinhan Bank operates an integrated market risk management system which manages Shinhan Bank’s Won-denominated and foreign-denominated accounts. This system uses historical simulation to measure both linear risks arising from products such as equity and debt securities and nonlinear risks arising from other products including options. We believe that this system enables Shinhan Bank to generate elaborate and consistent VaR information and to perform sensitivity analysis and back testing in order to check the validity of the models on a daily basis. Shinhan Life Insurance also measures market risks based on a VaR analysis.

Stress test. In addition to the standardised approach capital requirement, Shinhan Bank performs stress tests to measure market risk. As the standardised approach capital requirement assumes normal market situations, Shinhan Bank assesses its market risk exposure to unlikely abnormal market fluctuations through the stress test. Stress test is a valuable supplement to regulatory capital requirement since to capital requirement does not cover potential loss if the market moves in a manner which is outside Shinhan Bank’s normal expectations. Stress test projects the anticipated change in value of holding positions under certain scenarios assuming that no action is taken during a stress event to change the risk profile of a portfolio.

Shinhan Bank uses seven relatively simple but fundamental scenarios for stress test by taking into account four market risk components: foreign currency exchange rates, stock prices, and Won-denominated interest rates and foreign currency-denominated interest rates. For the worst case scenario, Shinhan Bank assumes instantaneous and simultaneous movements in four market risk components: appreciation of Won by 20%, a decrease in Korea Exchange Composite Index by 30% and increases in Won-denominated and U.S. Dollar-denominated interest rates by 200 basis points each, respectively. Under this worst-case scenario, the market value of Shinhan Bank’s trading portfolio would have declined by W1,123 billion as of December 31, 2023. Shinhan Bank performs stress test on a daily basis and reports the results to its Risk Policy Committee on a monthly basis and its Risk Management Committee on a quarterly basis.

Shinhan Securities uses nine scenarios for stress tests by taking into account four market risk components: stock prices (both in terms of stock market indices and ß-based individual stock prices), interest rates for Won-denominated loans, foreign currency exchange rates and historical volatility. As of December 31, 2023, under the worst case scenario assuming a 1% point increase in the three-year government bond yield, the market value of Shinhan Securities’ trading portfolio would have fluctuated by W88 billion for one day.

Shinhan Bank sets limits on stress testing for its overall operations. Shinhan Securities sets limits on stress testing for its overall operations as well as at its department level. Although Shinhan Life Insurance does not set any limits on stress testing, it monitors the impact of market turmoil or other abnormalities. In the case of Shinhan Bank, Shinhan Securities and Shinhan Life Insurance, if the potential impact is large, their respective head of Risk Management will notify such impact and may request a portfolio restructuring or other proper action.

Hedging and Derivative Market Risk

The principal objective of our group-wide hedging strategy is to manage market risk within established limits. We use derivative instruments to hedge our market risk as well as to make profits by trading derivative products within preset risk limits. Our derivative trading includes interest rate and cross-currency swaps, foreign currency forwards and futures, stock index and interest rate futures, and stock index and currency options.

While we use derivatives for hedging purposes, derivative transactions by nature involve market risk since we take trading positions for the purpose of making profits. These activities consist primarily of the following:

 

   

arbitrage transactions to make profits from short-term discrepancies between the spot and derivative markets or within the derivative markets;

 

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sales of tailor-made derivative products that meet various needs of our corporate customers, principally of Shinhan Bank and Shinhan Securities, and related transactions to reduce their exposure resulting from those sales;

 

   

taking positions in limited cases when we expect short-swing profits based on our market forecasts; and

 

   

trading to hedge our interest rate and foreign currency risk exposure as described above.

In accordance with accounting requirements under IFRS 9, “Financial Instruments”, which has replaced IAS 39, “Financial Instruments: Recognition and Measurement” since January 1, 2018, we have implemented internal processes which include a number of key controls designed to ensure that fair value is measured appropriately, particularly where a fair value model is internally developed and used to price a significant product.

Shinhan Bank assesses the adequacy of the fair market value of a new product derived from its internal model prior to the launch of such product. The assessment process involves the following:

 

   

computation of an internal dealing system market value (based on assessment by the quantitative analysis team of the adequacy of the formula and the model used to compute the market value as derived from the dealing system);

 

   

computation of the market value as obtained from an outside credit evaluation company; and

 

   

following comparison of the market value derived from an internal dealing system to that obtained from outside credit evaluation companies, determination as to whether to use the internally developed market value based on inter-departmental consensus.

The dealing system market value, which is used officially by Shinhan Bank after undergoing the assessment process above, does not undergo a sampling process that confirms the value based on review of individual transactions, but is subject to an additional assessment procedure of comparing such value against the profits derived from the dealing systems based on the deal portfolio sensitivity.

Shinhan Securities follows an internal policy as set by its Fair Value Evaluation Committee for computing and assessing the adequacy of fair value of all of its over-the-counter derivative products. Shinhan Securities computes the fair value based on an internal model and internal risk management systems and assesses the adequacy of the fair value through cross-departmental checks as well as comparison against fair values obtained from outside credit evaluation companies.

Market risk from derivatives is not significant since derivative trading activities of Shinhan Bank and Shinhan Securities are primarily driven by arbitrage and customer deals with highly limited open trading positions. Market risk from derivatives is also not significant for Shinhan Life Insurance as its derivative trading activities are limited to those within preset risk limits and are subject to heavy regulations imposed on the insurance industry. Market risk from derivatives is not significant for our other subsidiaries since the amount of such positions by our other subsidiaries is insignificant.

Market Risk Management for Non-trading Activities

Interest Rate Risk

Interest rate risk represents Shinhan Bank’s principal market risk from non-trading activities. Interest rate risk is the risk of loss resulting from interest rate fluctuations that adversely affect the financial condition and results of operations of Shinhan Bank. Shinhan Bank’s interest rate risk primarily relates to the differences between the timing of rate changes for interest-earning assets and that for interest-bearing liabilities.

 

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Interest rate risk affects Shinhan Bank’s earnings and the economic value of Shinhan Bank’s net assets as follows:

 

   

Earnings: interest rate fluctuations have an effect on Shinhan Bank’s net interest income by affecting its interest-sensitive operating income and expenses.

 

   

Economic value of net assets: interest rate fluctuations influence Shinhan Bank’s net worth by affecting the present value of cash flows from the assets, liabilities and other transactions of Shinhan Bank.

Accordingly, Shinhan Bank measures and manages interest rate risk for non-trading activities by taking into account the effects of interest rate changes on both its income and net asset value. Shinhan Bank measures and manages interest rate risk on a daily and monthly basis with respect to all interest-earning assets and interest-bearing liabilities in Shinhan Bank’s bank accounts (including derivatives denominated in Won which are principally interest rate swaps entered into for the purpose of hedging) and in trust accounts, except that Shinhan Bank measures VaRs on a monthly basis. Most of Shinhan Bank’s interest-earning assets and interest-bearing liabilities are denominated in Won.

Interest Rate Risk Management

The principal objectives of Shinhan Bank’s interest rate risk management are to generate stable net interest income and to protect Shinhan Bank’s net asset value against interest rate fluctuations. Through its asset and liability management system, Shinhan Bank monitors and manages its interest rate risk based on various analytical measures such as interest rate gap, duration gap and net present value and net interest income simulations, and monitors on a monthly basis its interest rate VaR limits, interest rate earnings at risk (“EaR”) limits and interest rate gap ratio limits. Shinhan Bank measures its interest rate VaR and interest rate EaR based on interest rate risk in the banking book standardized approach presented by the Bank for International Settlements (the “IRRBB standardized approach”). IRRBB, which is part of the Basel capital framework’s Pillar 2 and subject to the Committee’s guidance set out in the 2004 revised principles for the management and supervision of interest rate risk, refers to current or prospective risk to a bank’s capital and earnings arising from adverse movements in interest rates that affect the bank’s banking book position. Interest rate risk is managed by reflecting possible future interest rate environments and customer behavior based on the IRRBB standardized approach. Interest rate VaR is measured by the change in economic value of equity under six types of scenarios (parallel up, parallel down, stiffener, flattener, short-term interest rate-up and short-term interest rate-down). Interest rate EaR is measured by the largest loss amount based on two types of scenarios (parallel up and parallel down). The Risk Policy Committee sets the interest rate risk limits for Shinhan Bank’s Won-denominated and foreign currency-denominated non-trading accounts and trust accounts, and the Risk Management Committee sets Shinhan Bank’s overall interest rate risk limit, in both cases, at least annually. The Risk Management Department monitors Shinhan Bank’s compliance with these limits and reports the monitoring results to the Risk Policy Committee on a monthly basis and the Risk Management Committee on a quarterly basis. Shinhan Bank uses interest rate swaps to control its interest rate exposure limits.

Interest rate VaR represents the maximum anticipated loss in a net present value calculation (computed as the present value of interest-earning assets minus the present value of interest-bearing liabilities), whereas interest rate EaR represents the maximum anticipated loss in a net earnings calculation (computed as interest income minus interest expenses) for the immediately following one-year period, in each case, as a result of negative movements in interest rates. Therefore, interest rate VaR is a more expansive concept than interest rate EaR in that the former covers all interest-earning assets and all interest-bearing liabilities, whereas the latter covers only those interest-earning assets and interest-bearing liabilities that are exposed to interest rate volatility for a one-year period.

Hence, for interest rate VaRs, the duration gap (namely, the weighted average duration of all interest-earning assets minus the weighted average duration of all interest-bearing liabilities) can be a more critical factor than the relative sizes of the relevant assets and liabilities in influencing interest rate VaRs. In comparison, for

 

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interest rate EaRs, the relative sizes of the relevant assets and liabilities in the form of the “one year or less interest rate” gap (namely, the volume of interest-earning assets with maturities of less than one year minus the volume of interest-bearing liabilities with maturities of less than one year) are the most critical factor in influencing the interest rate EaRs.

On a monthly basis, we monitor whether the non-trading positions for interest rate VaR and EaR exceed their respective limits as described above.

Interest rate VaR cannot be meaningfully compared to the 10-day 99% confidence level based VaR (“market risk VaR”) for managing trading risk principally because (i) the underlying assets are different (namely, non-trading interest-bearing assets as well as liabilities in the case of the interest rate VaR, compared to trading assets only in the case of the market risk VaR), and (ii) interest rate VaR is sensitive to interest rate movements only while the market risk VaR is sensitive to interest rate movements as well as other factors such as foreign currency exchange rates, stock market prices and option volatility.

Even if comparison were to be made between the interest rate VaR and the interest rate portion only of the market risk VaR, we do not believe such comparison would be meaningful since the interest rate VaR examines the impact of interest rate movements on both assets and liabilities (which will likely have offsetting effects), whereas the interest rate portion of the market VaR examines the impact of interest rate movements on assets only.

Shinhan Bank uses various analytical methodologies to measure and manage its interest rate risk for non-trading activities on a daily and monthly basis, including the following analyses:

 

   

Interest rate gap analysis;

 

   

Duration gap analysis;

 

   

Market value analysis; and

 

   

Net interest income simulation analysis.

Interest Rate Gap Analysis

Shinhan Bank performs an interest gap analysis to measure the difference between the amount of interest-earning assets and that of interest-bearing liabilities at each maturity and re-pricing date for specific time intervals by preparing interest rate gap tables in which Shinhan Bank’s interest-earning assets and interest-bearing liabilities are allocated to the applicable time intervals based on the expected cash flows and re-pricing dates.

On a daily basis, Shinhan Bank performs interest rate gap analysis for Won- and foreign currency-denominated assets and liabilities in its bank and trust accounts. Shinhan Bank’s gap analysis includes Won-denominated derivatives (which are interest rate swaps for the purpose of hedging) and foreign currency-denominated derivatives (which are currency swaps for the purpose of hedging), which are managed centrally at the Financial Engineering Center. Through the interest rate gap analysis that measures interest rate sensitivity gaps, cumulative gaps and gap ratios, Shinhan Bank assesses its exposure to future interest risk fluctuations. For interest rate gap analysis, Shinhan Bank assumes and uses the following maturities for different types of assets and liabilities:

 

   

With respect to the maturities and re-pricing dates of Shinhan Bank’s assets, Shinhan Bank assumes that the maturity of Shinhan Bank’s prime rate-linked loans is the same as that of its fixed-rate loans. Shinhan Bank excludes equity securities from interest-earning assets.

 

   

With respect to the maturities and re-pricing of Shinhan Bank’s liabilities, Shinhan Bank assumes that money market deposit accounts and “non-core” demand deposits under the Financial Services Commission guidelines have a maturity of one month or less for both Won-denominated accounts and foreign currency-denominated accounts.

 

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With respect to “core” demand deposits under the Financial Services Commission guidelines, Shinhan Bank assumes that they have maturities of eight different intervals ranging from one month to five years.

The following tables show Shinhan Bank’s interest rate gaps as of December 31, 2023 for (i) Won-denominated non-trading bank accounts, including derivatives entered into for the purpose of hedging and (ii) foreign currency-denominated non-trading bank accounts, including derivatives entered into for the purpose of hedging.

 

    As of December 31, 2023  
    0-3
Months
    3-6
Months
    6-12
Months
    1-2
Years
    2-3
Years
    Over 3
Years
    Total  
                                           
    (In billions of Won, except percentages)  

Interest-earning assets

    165,339       77,047       39,022       36,631       21,311       34,413       373,763  

Fixed rates

    27,745       22,197       24,682       24,791       14,525       18,776       132,715  

Floating rates

    135,345       54,089       12,940       11,711       6,787       15,636       236,508  

Interest rate swaps

    2,250       760       1,400       130       0       0       4,540  

Interest-bearing liabilities

    164,732       50,767       76,141       29,788       19,644       29,495       370,568  

Fixed liabilities

    86,421       36,027       62,243       16,045       6,619       2,372       209,726  

Floating liabilities

    73,771       14,740       13,899       13,743       13,026       27,123       156,301  

Interest rate swaps

    4,540       0       0       0       0       0       4,540  

Sensitivity gap

    607       26,280       (37,120     6,844       1,667       4,917       3,195  

Cumulative gap

    607       26,887       (10,233     (3,389     (1,722     3,195       3,195  

% of total assets

    0.16     7.19     (2.74 )%      (0.91 )%      (0.46 )%      0.86     0.86

Foreign currency-denominated non-trading bank accounts(1)

 

     As of December 31, 2022  
     0-3
Months
    3-6
Months
    6-12
Months
    1-3
Years
    Over 3
Years
    Total  
                                      
     (In millions of US$, except percentages)  

Interest-earning assets

     28,324       9,377       4,469       5,450       6,317       53,937  

Interest-bearing liabilities

     32,879       7,290       7,591       6,733       7,482       61,976  

Sensitivity gap

     (4,556     2,087       (3,122     (1,283     (1,165     (8,039

Cumulative gap

     (4,556     (2,468     (5,591     (6,873     (8,039     (8,039

% of total assets

     (8.45 )%      (4.58 )%      (10.37 )%      (12.74 )%      (14.90 )%      (14.90 )% 

 

Note:

 

(1)

Includes merchant banking accounts.

Duration Gap Analysis

Shinhan Bank performs a duration gap analysis to measure the differential effects of interest rate risk on the market value of its assets and liabilities by examining the difference between the durations of Shinhan Bank’s interest-earning assets and those of its interest-bearing liabilities, which durations represent their respective weighted average maturities calculated based on their respective discounted cash flows using applicable yield curves. These measurements are done on a daily basis and for each operating department, account, product and currency, the respective durations of interest-earning assets and interest-bearing liabilities.

The following tables show duration gaps and market values of Shinhan Bank’s Won-denominated interest-earning assets and interest-bearing liabilities in its non-trading accounts as of December 31, 2023 and changes in these market values when interest rate increases by one percentage point.

 

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Duration as of December 31, 2023 (for non-trading Won-denominated bank accounts(1))

 

     Duration as of
December 31,
2023
 
     (In months)  

Interest-earning assets

     9.99  

Interest-bearing liabilities

     10.22  

Gap

     (0.23

 

Note:

 

(1)

Includes merchant banking accounts and derivatives for the purpose of hedging.

Market Value Analysis

Shinhan Bank performs a market value analysis to measure changes in the market value of Shinhan Bank’s interest-earning assets compared to that of its interest-bearing liabilities based on the assumption of parallel shifts in interest rates. These measurements are done on a monthly basis.

Market Value as of December 31, 2023 (for non-trading Won-denominated bank accounts(1))

 

     Market Value as of December 31,
2023
 
     Actual      1% Point
Increase
     Changes  
                      
     (In billions of Won)  

Interest-earning assets

     396,541        383,268        (13,273

Interest-bearing liabilities

     442,968        429,309        (13,659

Gap

     (46,427      (46,040      386  

 

Note:

 

(1)

Includes merchant banking accounts and derivatives for the purpose of hedging.

Net Interest Income Simulation

Shinhan Bank performs net interest income simulation to measure the effects of the change in interest rate on its results of operations. Such simulation uses the deterministic analysis methodology to measure the estimated changes in Shinhan Bank’s annual net interest income (interest income less interest expenses) under the current maturity structure, using different scenarios for interest rates (assuming parallel shifts) and funding requirements. For simulations involving interest rate changes, based on the assumption that there is no change in funding requirements, Shinhan Bank applies three scenarios of parallel shifts in interest rate: (1) no change, (2) a 1% point increase in interest rates and (3) a 1% point decrease in interest rates.

 

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The following table illustrates by way of an example the simulated changes in Shinhan Bank’s annual net interest income for 2023 with respect to Won-denominated interest-earning assets and interest-bearing liabilities, using Shinhan Bank’s net interest income simulation model, assuming (a) the maturity structure and funding requirement of Shinhan Bank as of December 31, 2023 and (b) the same interest rates as of December 31, 2023 and a 1% point increase or decrease in the interest rates.

 

     Simulated Net Interest Income for 2023  
     (For Non-Trading Won-Denominated Bank Accounts(1))  
     Assumed Interest Rates      Change in Net
Interest Income
    Change in Net
Interest Income
 
     No
Change
     1%
Point
Increase
     1%
Point
Decrease
     Amount
(1%
Point
Increase)
     %
Change
(1%
Point
Increase)
    Amount
(1%
Point
Decrease)
    %
Change
(1%
Point
Decrease)
 
                                                
     (In billions of Won, except percentages)  

Simulated interest income

     17,773        19,893        15,653        2,120        11.93     (2,120     (11.93 )% 

Simulated interest expense

     10,316        11,843        8,790        1,526        14.79     (1,526     (14.79 )% 

Net interest income

     7,456        8,050        6,863        594        7.97     (594     (7.97 )% 

 

Note:

 

(1)

Includes merchant banking accounts and derivatives entered into for the purpose of hedging.

Shinhan Bank’s Won-denominated interest-earning assets and interest-bearing liabilities in non-trading accounts have a maturity structure that benefits from an increase in interest rates, because the re-pricing periods for interest-earning assets in Shinhan Bank’s non-trading accounts are, on average, shorter than those of the interest-bearing liabilities in these accounts. This is primarily due to a sustained low interest rate environment in the recent years in Korea, which resulted in a significant increase in demand for floating rate loans (which tend to have shorter maturities or re-pricing periods than fixed rate loans) as a portion of Shinhan Bank’s overall loans, which in turn led to the shortening, on average, of the maturities or re-pricing periods of Shinhan Bank’s loans on an aggregate basis. As a result, Shinhan Bank’s net interest income tends to decrease during times of a decrease in the market interest rates while the opposite is generally true during times of an increase in the market interest rates.

Interest Rate VaRs for Non-trading Assets and Liabilities

Shinhan Bank measures VaRs for interest rate risk from non-trading activities on a monthly basis. The following table shows, as of and for the year ended December 31, 2023, the VaRs of interest rate mismatch risk for other assets and liabilities, which arises from mismatches between the re-pricing dates for Shinhan Bank’s non-trading interest-earning assets (including available-for-sale investment securities) and those for its interest-bearing liabilities. Under the regulations of the Financial Services Commission, Shinhan Bank includes in calculation of these VaRs interest-earning assets and interest-bearing liabilities in its bank accounts and its merchant banking accounts.

 

     VaR for the Year 2023(1)  
     Average      Minimum      Maximum      As of
December 31
 
                             
     (In billions of Won)  

Interest rate mismatch — non-trading assets and
liabilities

     1,408        1,186        1,507        1,186  

 

Note:

 

(1)

One-year VaR results computed based on the interest rate risk in the banking book standardized approach presented by the Bank for International Settlements. See “— Interest Rate Risk Management.”

 

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Interest Rate Risk for Other Subsidiaries

Shinhan Card monitors and manages its interest rate risk for all its interest-bearing assets and liabilities (including off-balance sheet items) in terms of the impact on its earnings and net asset value from changes in interest rates. Shinhan Card primarily uses interest rate VaR and EaR analyses to measure its interest rate risk.

The interest rate VaR analysis used by Shinhan Card principally focuses on the maximum impact on its net asset value from adverse movements in interest rates and consists of (i) historical interest rate VaR analysis and (ii) interest rate gap analysis. The historical interest rate VaR analysis is made through simulation of net asset value based on the interest rate volatility over a fixed past period to produce expected future interest rate scenarios and computes the maximum value at risk at a 99.9% confidence level by analyzing the net present value distribution under each such scenario. As for interest rate gap analysis, Shinhan Card computes the value at risk based on the duration proxies and interest rate shocks for each time interval as recommended under the Basel Accord.

The interest rate EaR analysis used by Shinhan Card computes the maximum loss in net interest income for a one-year period following adverse movements in interest rates, based on an interest rate gap analysis using the time intervals and the “middle of time band” as recommended under the Basel Accord.

Shinhan Securities uses historical interest rate VaR analysis based on its internal model to monitor and manage its interest rate risk. The historical interest rate VaR analysis is made through simulation of net asset value based on the interest rate volatility over the past three years to compute the maximum value at risk at a 99.9% confidence level. Shinhan Securities also measures its level of IRRBB exposure.

Shinhan Life Insurance monitors and manages its interest rate risk for its investment assets and liabilities based on simulations of its asset-liability management system. These simulations typically involve subjecting Shinhan Life Insurance’s current and future assets and liabilities to more than 1,000 market scenarios based on varying assumptions, such as new debt purchases and current investment portfolios, so as to derive its net asset value forecast for the next one year at a 99.5% confidence level.

Interest rate risk for our other subsidiaries is insignificant.

Equity Risk

Substantially all of Shinhan Bank’s equity risk relates to its portfolio of common stock in Korean companies. As of December 31, 2023, Shinhan Bank held an aggregate amount of W420.4 billion of equity interest in unlisted foreign companies (including W0.03 billion invested in unlisted private equity funds).

The equity securities in Won held in Shinhan Bank’s investment portfolio consist of stocks listed on the KRX KOSPI Market or the KRX KOSDAQ Market of the Korea Exchange and certain non-listed stocks. Shinhan Bank sets exposure limits for most of these equity securities to manage their related risk. As of December 31, 2023, Shinhan Bank held equity securities in an aggregate amount of W1,585.5 billion in its non-trading accounts, including equity securities in the amount of W345.5 billion that it held, among other reasons, for management control purposes and as a result of debt-to-equity conversion as a part of reorganization proceedings of the companies to which it had extended loans.

As of December 31, 2023, Shinhan Bank held Won-denominated convertible bonds in an aggregate amount of W21.2 billion and did not hold any Won-denominated exchangeable bonds or Won-denominated bonds with warrants, in each case, in its non-trading accounts. Shinhan Bank does not measure equity risk with respect to convertible bonds, exchangeable bonds or bonds with warrants, and the interest rate risk of these equity-linked securities are measured together with the other debt securities. As such, Shinhan Bank measures interest rate risk VaRs but not equity risk VaRs for these equity-linked securities.

 

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Liquidity Risk Management

Liquidity risk is the risk of insolvency, default or loss due to disparity between inflow and outflow of funds, including the risk of having to obtain funds at a high price or to dispose of securities at an unfavorable price due to lack of available funds. Each of our subsidiaries seeks to minimize liquidity risk through early detection of risk factors related to the sourcing and managing of funds that may cause volatility in liquidity and by ensuring that it maintains an appropriate level of liquidity through systematic management. At the group-wide level, we manage our liquidity risk by conducting monthly stress tests that compare liquidity requirements under normal situations against those under three types of stress situations, namely, our group-specific internal crisis, crisis in the external market and a combination of internal and external crisis. In addition, in order to preemptively and comprehensively manage liquidity risk, we measure and monitor liquidity risk management using various indices, including the “limit management index,” “early warning index” and “monitoring index.”

Shinhan Bank applies the following basic principles for liquidity risk management:

 

   

raise funds in sufficient amounts, at the optimal time at reasonable costs;

 

   

maintain liquidity risk at appropriate levels and preemptively manage them through a prescribed risk limit system and an early warning signal detection system;

 

   

secure stable sources of revenue and minimize actual losses by implementing an effective asset-liability management based on diversified sources of funding with varying maturities;

 

   

monitor and manage daily and intra-daily liquidity positions and risk exposures for timely payment and settlement of financial obligations due under both normal and crisis situations;

 

   

conduct periodic liquidity stress test in anticipation of any potential liquidity crisis and establish and implement contingency funding plans in case of an actual crisis; and

 

   

consider liquidity-related costs, benefits of and risks in determining the pricing of our products and services, performance evaluations and approval of launching of new products and services.

Each of our subsidiaries manages liquidity risk in accordance with the risk limits and guidelines established internally and by the relevant regulatory authorities. Pursuant to principal regulations applicable to financial holding companies and banks as promulgated by the Financial Services Commission, we, at the holding company level, are required to maintain a liquidity coverage ratio and a foreign currency liquidity coverage ratio. These ratios require us to maintain the relevant ratios above certain minimum levels.

Shinhan Bank manages its liquidity risk within the limits set on Won and foreign currency accounts in accordance with the regulations of the Financial Services Commission. The Financial Services Commission implemented a minimum liquidity coverage ratio requirement for Korean banks, including Shinhan Bank, of at least 90.0% as of January 1, 2017, 95.0% as of January 1, 2018 and 100.0% as of January 1, 2019. Financial Services Commission defines liquidity coverage ratio as high quality liquid assets that can be immediately converted into cash with little or no loss in value, as divided by the net amount of cash outflow for the next 30 day period, under the stress level established according to the liquidity coverage ratio, pursuant to the Regulation on the Supervision of the Banking Business, which was amended as of June 28, 2016 to implement the liquidity coverage ratio requirements under Basel III. In addition to the liquidity coverage ratio, the Financial Supervisory Commission introduced the net stable funding ratio into the Regulation on the Supervision of the Banking Business that came into effect in January 2018. Whereas liquidity coverage ratio is aimed at measuring liquidity for the next 30-day period, net stable funding ratio, calculated as the ratio of available stable funding to required stable funding, is aimed at measuring liquidity for the next one-year period. A bank’s available stable funding is the portion of its capital and liabilities that are safely expected to remain with the bank for more than one year. A bank’s required stable funding is the amount of stable funding that it is required to hold given the liquidity characteristics and residual maturities of its assets and the contingent liquidity risk arising from its off-balance sheet exposures. Shinhan Bank is required by the Financial Services Commission to maintain a net stable funding ratio of at least 100%.

 

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With respect to foreign currency liquidity coverage ratio, the Regulation on the Supervision of the Banking Business requires that financial institutions dealing with foreign exchange affairs (i.e., banks) whose foreign-currency denominated liabilities are equal to or greater than US$500 million or 5% of its total liabilities, as of the end of the immediately preceding half-year period, maintain a foreign currency liquidity coverage ratio of 60% or higher beginning January 1, 2017, 70% or higher beginning January 1, 2018 and 80% or higher beginning January 1, 2019. The term “foreign currency liquidity coverage ratio” means the ratio of high quality liquidity assets to the net cash outflow in respect of foreign-currency denominated assets and liabilities for the next 30 days.

In April 2020, in response to the COVID-19 pandemic, the Financial Services Commission temporarily lowered the liquidity coverage ratio requirement from 100% to 85%. The Financial Services Commission subsequently decided to gradually restore this ratio on a quarterly basis from the third quarter of 2022, to a ratio of 90% in the third quarter of 2022, 92.5% in the fourth quarter of 2022, 95% in the first quarter of 2023, 97.5% in the second quarter of 2023 and 100% from the third quarter of 2023. However, the Financial Services Commission decided to apply the 92.5% ratio until the end of June 2023. Afterwards, at a financial market inspection meeting in October 2023, the Financial Services Commission decided to maintain 95% ratio until June 2024, and in principle, the gradual normalization is expected to resume from July 2024, but the final decision on whether to start normalization will be made based on market conditions in the second quarter of 2024.

Shinhan Bank’s Treasury Department is in charge of liquidity risk management with respect to Shinhan Bank’s Won and foreign currency funds. The Treasury Department submits Shinhan Bank’s monthly funding and asset management plans to Shinhan Bank’s Asset and Liability Committee for approval, based on the analysis of various factors, including macroeconomic indices, interest rate and foreign exchange movements and maturity structures of Shinhan Bank’s assets and liabilities. Shinhan Bank’s Risk Engineering Department measures Shinhan Bank’s liquidity coverage ratio on a daily basis and net stable funding ratio on a monthly basis and reports whether they are in compliance with the respective limits to Shinhan Bank’s Risk Policy Committee, which sets and monitors Shinhan Bank’s liquidity coverage ratio and net stable funding ratio on a monthly basis.

The following tables show Shinhan Bank’s (i) average liquidity coverage ratio, (ii) average foreign currency liquidity coverage ratio, and (iii) net stable funding ratio, each for the month of December 2023 in accordance with the regulations of the Financial Services Commission.

Shinhan Bank’s Average Liquidity Coverage Ratio for the Month of December 2023

 

     For the Month of December 2023  
     (in billions of Won, except percentages)  

High quality liquid assets (A)

   W 87,372  

Net cash outflows over the next 30 days (B)

     87,311  

Cash outflow

     115,734  

Cash inflow

     28,423  

Liquidity coverage ratio (A/B)

     100.07

Shinhan Bank’s Average Foreign Currency Liquidity Coverage Ratio for the Month of December 2023

 

     For the Month of December 2023  
     (in millions of US$, except percentages)  

High quality liquid assets (A)

   $ 7,116  

Net cash outflows over the next 30 days (B)

     4,214  

Cash outflow

      15,838  

Cash inflow

     11,624  

Liquidity coverage ratio (A/B)

     168.87

 

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Shinhan Bank’s Net Stable Funding Ratio for the Month of December 2023

 

     For the Month of December 2023  
     (in billions of Won, except percentages)  

Available stable funding (A)

   W 305,621  

Required stable funding (B)

     268,103  

Net stable funding ratio (A/B)

     113.99

Shinhan Bank maintains diverse sources of liquidity to facilitate flexibility in meeting its funding requirements. Shinhan Bank funds its operations principally by accepting deposits from retail and corporate depositors, accessing the call loan market (a short-term market for loans with maturities of less than one month), issuing debentures and borrowing from the Bank of Korea. Shinhan Bank uses the funds primarily to extend loans or purchase securities. Generally, deposits are of shorter average maturity than loans or investments.

Shinhan Card manages its liquidity risk according to the following principles: (i) provide a sufficient volume of necessary funding in a timely manner at a reasonable cost, (ii) establish an overall liquidity risk management strategy, including in respect of liquidity management targets, policy and internal control systems, and (iii) manage its liquidity risk in conjunction with other risks based on a comprehensive understanding of the interaction among the various risks. As for any potential liquidity shortage at or near the end of each month, Shinhan Card maintains liquidity at a level sufficient to withstand credit shortage for three months.

In addition, Shinhan Card manages liquidity risk by setting and complying with specific guidelines for various measures of liquidity, including the breakdown of contractual payment obligations by maturity, overseas funding, the ratio of asset-backed securitized borrowings to the total borrowing, the ratio of requisite liquidity to reserve liquidity, and the ratio of fixed interest rate borrowings to floating interest rate borrowings. Furthermore, Shinhan Card closely monitors various indicators of a potential liquidity crisis, such as the actual liquidity gap ratio (in relation to the different maturities for assets as compared to liabilities), the liquidity buffer ratio. Shinhan Card also has contingency plans in place in case of any emergency or crisis. In managing its liquidity risk, Shinhan Card focuses on a prompt response system based on periodic monitoring of the relevant early signals, stress testing and contingency plan formulations. Shinhan Card identifies its funding needs on a daily, monthly, quarterly and annual basis based on the maturity schedule of its liabilities as well as short-term liquidity needs, based upon which it formulates its funding plans using diverse sources such as corporate debentures, commercial papers, asset-backed securitizations and credit line facilities. When entering into asset-backed securitizations, Shinhan Card provides sufficient credit enhancements to avoid triggering early amortization events. In addition, prior to entering into any funding transaction and related derivative transaction, Shinhan Card conducts pre-transaction risk analyses, including in respect of counterparty credit risk and its total exposure limit by country and by financial institution.

Shinhan Card also manages its liquidity risk within the limits set on Won accounts in accordance with the regulations of the Financial Services Commission. Under the Specialized Credit Financial Business Act and the regulations thereunder, credit card companies in Korea are required to maintain a Won liquidity ratio of at least 100.0%.

 

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The following tables show Shinhan Card’s liquidity status and limits for Won-denominated accounts as of December 31, 2023 in accordance with the regulations of the Financial Services Commission.

Shinhan Card’s Won-denominated accounts

 

     As of December 31, 2023  

Won-Denominated
Accounts

   7 Days
or Less
     1 Month
or Less
     3 Months
or Less
    6 Months
or Less
     1 Year or
Less
     Over
1 Year
     Over
2 Years
     Total  
                                                        
     (In billions of Won, except percentages)  

Assets

   W 2,622      W 15,232      W 21,733     W 25,934      W 30,621      W 36,530      W 7,364      W 43.894  

Liabilities

     70        4,695        5,970       8,531        12,962        21,304        13,095        34,399  

Liquidity ratio

           364.1              

Shinhan Securities manages its liquidity risk for its Won-denominated accounts by setting a limit of W300 billion on each of its seven-day, one-month and three-month liquidity gap, a limit of 115% on its one-month and three-months liquidity ratios and a limit of W70 billion on its liquidity VaR. As for its foreign currency-denominated accounts, Shinhan Securities manages the liquidity risk on a monthly basis in compliance with the guidelines of the Financial Supervisory Service, which requires the seven-day and one-month maturity mismatch ratios to be 0% and -10% or higher, respectively, and the three months liquidity ratio to be 80% or higher.

Our other subsidiaries fund their operations primarily through call money, bank loans, commercial paper, corporate debentures and asset-backed securities. Our holding company acts as a funding vehicle for long-term financing of our subsidiaries whose credit ratings are lower than the holding company, including Shinhan Card and Shinhan Capital, to lower the overall funding costs within regulatory limitations. Under the Monopoly Regulation and Fair Trade Act, however, a financial holding company is prohibited from borrowing funds in excess of 200% of its total stockholders’ equity.

In addition to liquidity risk management under the normal market situations, we have contingency plans to effectively cope with possible liquidity crisis. Liquidity crisis arises when we would not be able to effectively manage the situations with our normal liquidity management measures due to, among other reasons, inability to access our normal sources of funds or epidemic withdrawals of deposits as a result of various external or internal factors, including a collapse in the financial markets or abrupt deterioration of our credit. We have contingency plans corresponding to different stages of liquidity crisis: namely, “alert stage,” “imminent-crisis stage” and “crisis stage,” based on the following liquidity indices:

 

   

indices that reflect the market movements such as interest rates and stock prices;

 

   

indices that reflect financial market sentiments, an example being the size of money market funds; and

 

   

indices that reflect our internal liquidity condition.

Operational Risk Management

Operational risk is difficult to quantify and subject to different definitions. The Basel Committee defines operational risk as the risk of loss resulting from inadequate or failed internal processes, people and systems or from other external events. Similarly, we define operational risk as the risks related to our overall management other than credit risk, market risk, interest rate risk and liquidity risk. These include risks arising from system failure, human error, non-adherence to policy and procedures, fraud, inadequate internal controls and procedures or environmental changes and resulting in financial and non-financial loss. We monitor and assess operational risks related to our business operations, including administrative risk, information technology risk (including cyber security risk), managerial risk and legal risk, with a view to minimizing such losses.

Our holding company’s Audit Committee, which consists of three outside directors, one of whom is an accounting or financial expert as required by internal control regulations under the Act on Corporate Governance of Financial Companies, oversees and monitors our operational compliance with legal and regulatory requirements. The Audit Committee also oversees management’s operations and may, at any time it deems

 

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appropriate, demand additional operations-related reporting from management and inspects our asset condition. At the holding company level, we define each subsidiary’s operational process and establish an internal review system applicable to each subsidiary. Each subsidiary’s operational risk is internally monitored and managed at the subsidiary level and the Group Internal Audit Department at our holding company, which reports to our Audit Committee, continuously monitors the integrity of our subsidiaries’ operational risk management system. Our holding company’s board of directors and the Group Risk Management Committee establish our basic policies for internal control at the group level. The Group Internal Audit Department at our holding company is directly responsible for overseeing our internal controls with a focus on legal, regulatory, operational and reputational risks. The Group Internal Audit Department audits both our and our subsidiaries’ operations and asset condition in accordance with our annual audit plan, which is approved by the Audit Committee, and submits regular reports to the Audit Committee pursuant to our internal reporting system. If the Group Internal Audit Department discovers any non-compliance with operational risk procedures or areas of weaknesses, it promptly alerts the business department in respect of which such non-compliance was discovered and demands implementation of corrective measures. Implementation of such corrective measures is subsequently reviewed by the Group Internal Audit Department.

To monitor and manage operational risk, Shinhan Bank maintains a system of comprehensive policies and has in place a control framework designed to provide a stable and well-managed operational environment throughout the organization. Currently, the primary responsibility for ensuring compliance with our banking operational risk procedures remains with each of the business units and operational teams. In addition, the Audit Department, the Risk Management Department and the Compliance Department of Shinhan Bank also play important roles in reviewing and maintaining the integrity of Shinhan Bank’s internal control environment.

The operational risk management system of Shinhan Bank is managed by the operational risk team under the Risk Management Department. The current system principally consists of risk control self-assessment, risk quantification using key risk indicators, loss data collection and operational risk capital measurement. Shinhan Bank operates several educational and awareness programs designed to have all of its employees to be familiar with this system. In addition, Shinhan Bank has a designated operational risk manager at each of its departments and branch offices, who serves as a coordinator between the operational risk team at the headquarters and the employees in the front office and seeking to provide centralized feedback to further improve the operational risk management system.

As of December 31, 2023, Shinhan Bank has conducted risk control self-assessments on its departments as well as domestic and overseas branch offices, from which it collects systematized data on all of its branch offices, and uses the findings from such self-assessments to improve the procedures and processes for the relevant departments or branch offices. In addition, Shinhan Bank has accumulated risk-related data since 2003, improved the procedures for monitoring operational losses and is developing risk simulation models. In addition, Shinhan Bank selects and monitors, at the department level, approximately 355 key risk indicators.

The Audit Committee of Shinhan Bank, which consists of one standing director and two outside directors, is an independent inspection authority that supervises Shinhan Bank’s internal controls and compliance with established ethical and legal principles. The Audit Committee performs internal audits of, among other matters, Shinhan Bank’s overall management and accounting, and supervises its Audit Department, which assists Shinhan Bank’s Audit Committee. Shinhan Bank’s Audit Committee also reviews and evaluates Shinhan Bank’s accounting policies and their changes, financial and accounting matters and fairness of financial reporting.

Shinhan Bank’s Audit Committee, Audit Department and Compliance Department supervise and perform the following duties:

 

   

general audits, including full-scale audits performed annually for the overall operations, sectional audits of selected operations performed as needed, and periodic and irregular spot audits;

 

   

special audits, performed when the Audit Committee deems it necessary or pursuant to requests by the chief executive officer or supervisory authorities such as the Financial Supervisory Service;

 

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day-to-day audits, performed by the standing member of Shinhan Bank’s Audit Committee for material transactions or operations that are subject to approval by the heads of Shinhan Bank’s operational departments or senior executives;

 

   

real-time monitoring audits, performed by the computerized audit system to identify any irregular transactions and take any necessary actions; and

 

   

self-audits as a self-check by each operational department to ensure its compliance with our business regulations and policies, which include daily audits, monthly audits and special audits.

In addition to these audits and compliance activities, Shinhan Bank’s Risk Management Department designates operational risk management examiners to monitor the appropriateness of operational risk management frameworks and the functions and activities of the board of directors, relevant departments and business units, and conducts periodic checks on the operational risk and reports such findings. Shinhan Bank’s Audit Department also reviews in advance proposed banking products or other business or service plans with a view to minimizing operational risk. General audits, special audits, day-to-day audits and real-time monitoring audits are performed by Shinhan Bank’s examiners, and self-audits are performed by the self-auditors of the relevant operational departments.

As for Shinhan Securities, its audit department conducts an annual inspection as to whether the internal policy and procedures of Shinhan Securities relating to its overall operational risk management are being effectively complied. The inspection has a particular focus on the appropriateness of the scope of operational risks and the collection, maintenance and processing of relevant operating data. Shinhan Securities, through its operational risk management system, also conducts self-assessments of risks, collects loss data and manages key risk indicators. The operational risk management system is supervised by its audit department, compliance department and risk management department, as well as a risk management officer in each of Shinhan Securities’ departments.

Shinhan Card’s audit committee reviews whether the internal policy and procedures of Shinhan Card are effective and implements measures to improve such policies as needed. Shinhan Card’s audit committee also contributes to work efficiency, financial risk minimization and management rationalization. Shinhan Card is developing an operational risk management system in accordance with the Financial Supervisory Service’s oversight guidelines regarding operational risk measurement, which it plans to use to assess operational risk by department in order to identify operational risk factors and to assess and mitigate potential risks on a periodic basis.

Shinhan Life Insurance has established an operational risk management system that includes risk assessment, control activities, information and communication and monitoring including key risk indicators and incident management, in accordance with the Basel III regulations. To strengthen the operational risk management capabilities, Shinhan Life Insurance has formed a dedicated operational risk management team. Shinhan Life Insurance regularly conducts risk and control assessment to identify and manage risks across operations including products, IT projects, outsourcing and sales channels. Furthermore, Shinhan Life Insurance has implemented a business continuity management plan that includes annual trainings and exercises for business impact analysis and recovery strategies design.

In addition to internal audits and inspections, the Financial Supervisory Service conducts general annual audits of our and our subsidiaries’ operations. The Financial Supervisory Service also performs special audits as the need arises on particular aspects of our and our subsidiaries’ operations such as risk management, credit monitoring and liquidity. In the ordinary course of these audits, the Financial Supervisory Service routinely issues warning notices where it determines that a regulated financial institution or such institution’s employees have failed to comply with the applicable laws or rules, regulations and guidelines of the Financial Supervisory Service. We and our subsidiaries have in the past received, and expect in the future to receive, such notices and we have taken and will continue to take appropriate actions in response to such notices. For further details, see “Item 8.A. Consolidated Statements and Other Financial Information — Legal Proceedings.”

 

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We consider legal risk as a part of operational risk. The uncertainty of the enforceability of obligations of our customers and counterparties, including foreclosure on collateral, creates legal risk. Changes in laws and regulations could also adversely affect us. Legal risk is higher in new areas of business where the law is often untested in the courts although legal risk can also increase in our traditional business to the extent that the legal and regulatory landscape in Korea changes and many new laws and regulations governing the banking industry remain untested. We seek to minimize legal risk by using stringent legal documentation, employing procedures designed to ensure that transactions are properly authorized and consulting legal advisers. The Compliance Department operates Shinhan Financial Group’s compliance system. This system is designed to ensure that all employees of Shinhan Financial Group and its subsidiaries comply with the relevant laws and regulations. The compliance system’s main function is to monitor the degree of improvement in compliance with the relevant laws and regulations, maintain internal controls (including ensuring that each department has established proper internal policies and that it complies with those policies) and educate employees about observance of the relevant laws and regulations. The Compliance Department also supervises the management, execution and performance of self-audits.

Upgrades to Risk Management Systems

Our recent material upgrades in relation to risk management systems are as follows.

Shinhan Financial Group

In May 2015, we developed and implemented a credit review system to unify our corporate credit review and risk measurements, allowing us and our subsidiaries to utilize a uniform and consistent credit review system with respect to each borrower. In addition, in preparation of full implementation of Basel III requirements relating to liquidity coverage ratios for bank holding companies and to enhance our liquidity risk management capabilities, we have implemented a Basel III liquidity coverage ratio risk management system by which we calculate our liquidity coverage ratio each month.

Shinhan Bank

In order to strengthen risk management of its overseas subsidiaries and effectively comply with local and domestic regulations, Shinhan Bank is in the process of laying out a global risk management system network, which records the risk data of its overseas subsidiaries. Shinhan Bank seeks to leverage the development of this system for further overseas expansion and stable growth of existing overseas subsidiaries. To date, Shinhan Bank has completed the development of such system for its subsidiaries in China, Japan, Vietnam, the United States, Canada, India, Europe and Mexico. Shinhan Bank also plans to expand the application of this system to its other overseas subsidiaries.

Shinhan Bank has also completed development of a system to calculate market risk capital requirement on Basel III. The bank has received approval for such system from the Financial Supervisory Service and has been implemented since 2023.

In 2012, Shinhan Bank developed a system for improving collection and recovery of bad assets through enhanced LGD data processing. In addition, in 2012, Shinhan Bank received approvals from the Financial Supervisory Service for upgrades to its credit evaluation modeling for risk assessment of small-to medium-sized enterprises that are not required to be audited by outside accounting firms and for SOHOs, which upgrades related to factoring in the credit profile of the head of such enterprises and SOHOs. In 2014, Shinhan Bank further upgraded the credit evaluation modeling for risk assessment of small-and medium-size enterprises that are not required to be audited by outside accounting firms by entirely revamping the modeling for enterprises subject to outside audits, enterprises that are not subject to outside auditors and enterprise heads. Such upgraded modeling was approved by the Financial Supervisory Service, and Shinhan Bank began implementation of the upgraded system since 2014. In 2014, Shinhan Bank reclassified its credit evaluation models for risk assessment

 

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of enterprises into the following four categories: (i) IFRS (enterprises subject to external audits under IFRS as adopted by Korea), (ii) GAAP (enterprises subject to external audits under Generally Accepted Accounting Principles), (iii) small-and medium-size enterprises and (iv) SOHO. Such reclassification was approved by the Financial Supervisory Service, and Shinhan Bank began to implement the system in 2015.

In addition, in 2013, Shinhan Bank obtained approval from the Financial Supervisory Service to use an internal evaluation model with respect to Basel II credit risks related to Shinhan Bank’s retail and SOHO exposures. In 2016, Shinhan Bank developed a new internal evaluation model and obtained approval from the Financial Supervisory Service to use the new model with respect to Basel II credit risks related to Shinhan Bank’s retail exposures. In addition, Shinhan Bank received another approval in 2016 for LGD data processing using the AIRB approach in order to reflect changes in economic conditions such as prolonged recovery periods and low interest rates, and the newly approved LGD data processing will replace existing LGD data processing for both retail and SOHO exposures. In 2023, the Bank further upgraded the internal evaluation model for Bank’s retail and SOHO exposures and obtained approval from the Financial Supervisory Service to replace the existing model.

Shinhan Bank also upgraded the asset and liability management system in 2012 in order to timely comply with Basel III, IFRS and other regulatory requirements as well as to upgrade the quality of risk-related data. In 2014, Shinhan Bank upgraded the liquidity coverage ratio and net stable funding ratio systems under Basel III in order to facilitate daily measurement and efficient management.

Following the introduction of the new standard approach for operational risk capital measurement and the PSMOR (Principles for the Sound Management of Operational Risk) in the Basel III framework, Shinhan Bank has re-established the operational risk management system in order to further enhance its operational risk management capabilities.

Shinhan Card

In 2012, Shinhan Card completed further upgrades to its credit risk measurement system in satisfaction of the Basel II standards, as well as other regulatory requirements and internal needs in order to address the ongoing volatility in the economic and regulatory environment. In December 2016, Shinhan Card obtained approval from the Financial Supervisory Service to use a new internal evaluation model with respect to Basel III credit risks related to its retail and SOHO exposures.

Shinhan Securities

In 2016, Shinhan Securities established a Risk Engineering Team and updated its market risk management system to increase its value assessment capabilities for over-the-counter derivatives, strengthen its VaR risk analysis capabilities and improve various simulation functions. Beginning in 2017, the Risk Engineering Team conducts value assessment and reviews over-the-counter derivatives directly using various enhanced simulation functions such as updated stress tests in order to stabilize financial accounting prices and enhance the risk management of over-the-counter derivatives. In January 2019, the Risk Engineering Team was elevated to a department, becoming the Risk Engineering Department, expanding the scope of products reviewed by the department and strengthening its simulation analysis capabilities.

Shinhan Life Insurance

In 2017, Shinhan Life Insurance updated its interest rate risk measurement system, called the ALM system, in anticipation of IFRS 17 and the K-ICS, a new insurance liability market valuation system designed to replace the existing risk based capital system. In 2018, the new asset liability management system implemented an interest rate risk management system based on the Europe Solvency II standard. The asset liability management system can measure both asset and liability based on marking to market valuation. Shinhan Life Insurance also

 

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updated its interest rate risk management system to control net income margin volatility resulting from market interest rate changes and has tailored its business scheme to this system in order to better manage risk and profits and match the duration of its assets and liabilities. In 2019, Shinhan Life Insurance further upgraded its insurance risk measurement system in anticipation of the K-ICS, which has been in effect since 2023. The upgraded system can more elaborately measure insurance risk associated with mortality, longevity, morbidity, disability, lapse and expenses. In addition, a project to improve the existing system was carried out in 2023 to improve the speed, accuracy, and convenience of K-ICS calculation work after system upgrade. Shinhan Life Insurance measures its insurance risk using shock scenarios and parameters calibration based on internal statistical estimates.

 

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Supervision and Regulation

Principal Regulations Applicable to Financial Holding Companies

General

The Korean financial holding companies and their subsidiaries are regulated by the Financial Holding Companies Act (last amended on January 1, 2023, Law No. 19211). In addition, Korean financial holding companies and their subsidiaries are subject to the regulations and supervision of the Financial Services Commission and the Financial Supervisory Service.

Pursuant to the Financial Holding Companies Act, the Financial Services Commission regulates various activities of financial holding companies. For instance, it approves the application for setting up a new financial holding company and promulgates regulations on the capital adequacy of financial holding companies and their subsidiaries and other regulations relating to the supervision of financial holding companies.

The Financial Supervisory Service is subject to the instructions and directives of the Financial Services Commission and carries out supervision and examination of financial holding companies and their subsidiaries. In particular, the Financial Supervisory Service sets forth liquidity and capital adequacy requirements for financial holding companies and reporting requirements pursuant to the authority delegated to the Financial Supervisory Service under the Financial Services Commission regulations, pursuant to which financial holding companies are required to submit quarterly reports on business performance, financial status and other matters prescribed in the Presidential Decree of the Financial Holding Companies Act.

Under the Financial Holding Companies Act, the establishment of a financial holding company must be approved by the Financial Services Commission. A financial holding company is required to be mainly engaged in controlling its subsidiaries by holding the shares or equities of the subsidiaries in the amount of not less than 50% of aggregate amount of such financial holding company’s assets based on the latest balance sheet. A financial holding company is prohibited from engaging in any profit-making businesses other than controlling the management of its subsidiaries and certain ancillary businesses as prescribed in the Presidential Decree of the Financial Holding Companies Act which includes the following businesses:

 

   

financially supporting its subsidiaries and the subsidiaries of its subsidiaries (the “direct and indirect subsidiaries”), including lending properties with economic values such as monies and securities, guaranteeing obligation performance and other direct or indirect transactions involving transactional credit risk;

 

   

raising capital necessary for the investment in subsidiaries or providing financial support to its direct and indirect subsidiaries;

 

   

supporting the business of its direct and indirect subsidiaries for the joint development and marketing of new products;

 

   

supporting the operations of its direct and indirect subsidiaries by providing access to data processing, legal and accounting resources; and

 

   

pursuing any other activities exempted from authorization, permission or approval under the applicable laws and regulations.

The Financial Holding Companies Act requires every financial holding company (other than any financial holding company that is controlled by any other financial holding company) or its subsidiaries to obtain the prior approval from the Financial Services Commission before acquiring control of another company or to file with the Financial Services Commission a report within thirty days after acquiring such control. Permission to liquidate or to merge with any other company must be obtained in advance from the Financial Services Commission. A financial holding company must report to the Financial Services Commission regarding certain events including:

 

   

when there is a change of its largest shareholder;

 

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when there is a change of principal shareholders of a bank holding company;

 

   

when the shareholding of the largest shareholder or a principal shareholder as prescribed under the Financial Holding Companies Act or a person who is in a special relationship with such largest or principal shareholder (as defined under the Presidential Decree of the Financial Holding Companies Act) changes by 1% or more of the total issued and outstanding voting shares of the financial holding company;

 

   

when there is a change of its name;

 

   

when there is a cause for dissolution; and

 

   

when it or its subsidiary ceases to control any of its respective direct and indirect subsidiaries by disposing of the shares of such direct and indirect subsidiaries.

Capital Adequacy

The Financial Holding Companies Act does not provide for a minimum paid-in capital of financial holding companies. All financial holding companies, however, are required to maintain a specified level of solvency. In addition, in its allocation of the net profit earned in a fiscal term, a financial holding company is required to set aside in its legal reserve an amount equal to at least 10% of the net income after tax each time it pays dividends on its net profits earned until its legal reserve reaches at least the aggregate amount of its paid-in capital.

A financial holding company controlling banks or other financial institutions conducting banking business as prescribed in the Financial Holding Company Act (hereinafter, the “bank holding company”) is required to maintain a minimum consolidated equity capital ratio of 8.0%. “Consolidated equity capital ratio” is defined as the ratio of equity capital as a percentage of risk-weighted assets on a consolidated basis, determined in accordance with the Financial Services Commission requirements that have been formulated based on the Bank of International Settlements standards. “Equity capital,” as applicable to bank holding companies, is defined as the sum of Tier I capital, Tier II capital, and Tier III capital less any deductible items, each as defined under the Regulation on the Supervision of Financial Holding Companies. “Risk-weighted assets” is defined as the sum of credit risk-weighted assets and market risk-weighted assets.

For regulatory reporting purposes, we maintain allowances for credit losses on the following loan classifications that classify corporate and retail loans as required by the Financial Services Commission. In making these classifications, we take into account a number of factors, including the financial position, profitability and transaction history of the borrower, the value of any collateral or guarantee taken as security for the extension of credit, probability of default and loss amount in the event of default. This classification method, and our related provisioning policy, is intended to reflect the borrower’s capacity to repay. To the extent there is any conflict between the Financial Services Commission guidelines and our internal analysis in such classifications, we adopt whichever is more conservative.

 

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The following table sets forth loan classifications according to the guidelines of the Financial Services Commission.

 

Loan Classification

  

Loan Characteristics

Normal    Loans extended to customers that, based on our consideration of their business, financial position and future cash flows, do not raise concerns regarding their ability to repay the loans.
Precautionary    Loans extended to customers that (i) based on our consideration of their business, financial position and future cash flows, show potential risks with respect to their ability to repay the loans, although showing no immediate default risk or (ii) are in arrears for one month or more but less than three months.
Substandard   

(i) Loans extended to customers that, based on our consideration of their business, financial position and future cash flows, are judged to have incurred considerable default risks as their ability to repay has deteriorated; or

 

(ii) the portion that we expect to collect of total loans (a) extended to customers that have been in arrears for three months or more, (b) extended to customers that have incurred serious default risks due to the occurrence of, among other things, final refusal to pay their debt instruments, entry into liquidation or bankruptcy proceedings or closure of their businesses, or (c) extended to customers who have outstanding loans that are classified as “doubtful” or “estimated loss.”

Doubtful   

Loans exceeding the amount that we expect to collect of total loans to customers that:

 

(i) based on our consideration of their business, financial position and future cash flows, have incurred serious default risks due to noticeable deterioration in their ability to repay; or

 

(ii) have been in arrears for three months or more but less than 12 months.

Estimated loss   

Loans exceeding the amount that we expect to collect of total loans to customers that:

 

(i) based on our consideration of their business, financial position and future cash flows, are judged to be accounted as a loss because the inability to repay became certain due to serious deterioration in their ability to repay;

 

(ii) have been in arrears for 12 months or more; or

 

(iii) have incurred serious risks of default in repayment due to the occurrence of, among other things, final refusal to pay their debt instruments, liquidation or bankruptcy proceedings or closure of their business.

In accordance with the Regulations for the Supervision of Financial Institutions, we establish regulatory reserve for loan loss in the amount of the difference between allowance for credit losses as calculated pursuant to our provisioning policy in accordance with IFRS and allowance for credit losses based on the loan classifications set forth above as required by the Financial Services Commission. In determining consolidated equity capital ratio, we deduct regulatory reserve for loan loss from equity capital.

 

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Liquidity

All financial holding companies are required to match the maturities of their assets to those of liabilities in accordance with the Financial Holding Companies Act in order to ensure liquidity. Financial holding companies are required to submit quarterly reports regarding their liquidity to the Financial Supervisory Service and must:

 

   

maintain a Won liquidity ratio (defined as Won assets due within one month, including marketable securities, divided by Won liabilities due within one month) of not less than 100%;

 

   

maintain a foreign currency liquidity ratio (defined as foreign currency liquid assets due within three months divided by foreign currency liabilities due within three months) of not less than 80% except for financial holding companies with a foreign currency liability to total assets ratio of less than 1%;

 

   

maintain a ratio of foreign currency liquid assets due within seven days less foreign currency liabilities due within seven days divided by total foreign currency assets of not less than 0%, except for financial holding companies with a foreign currency liability to total assets ratio of less than 1%; and

 

   

maintain a ratio of foreign currency liquid assets due within a month less foreign currency liabilities due within a month divided by total foreign currency assets of not less than negative 10% except for financial holding companies with a foreign currency liability to total assets ratio of less than 1%.

Financial Exposure to Any Single Customer and Major Shareholders

Subject to certain exceptions, the total sum of credit (as defined in the Presidential Decree of the Financial Holding Companies Act, the Bank Act, the Presidential Decree of the Financial Investment Services and Capital Markets Act, the Insurance Act, the Mutual Savings Bank Act and the Specialized Credit Financial Business Act, respectively) of a financial holding company and its direct and indirect subsidiaries which are banks, merchant banks or securities companies (“Financial Holding Company Total Credit”) extended to a single group of companies that belong to the same conglomerate as defined in the Monopoly Regulation and Fair Trade Act will not be permitted to exceed 25% of the Net Total Equity Capital.

“Net Total Equity Capital” for the purpose of the calculation of financial exposure to any single customer and Major Shareholder (as defined below) as applicable to us and our subsidiaries is defined under the Presidential Decree of the Financial Holding Companies Act as

 

  (a)

the sum of:

 

  (i)

in the case of a financial holding company, the shareholders’ equity as defined under Article 24-3, Section 7(2) of the Presidential Decree of the Financial Holding Companies Act, which represents the difference between the total assets less total liabilities on the balance sheet as of the end of the most recent quarter;

 

  (ii)

in the case of a bank, the shareholders’ equity as defined under Article 2, Section 1(5) of the Bank Act, which represents the sum of Tier I and Tier II capital amounts determined according to the standards set by the BIS;

 

  (iii)

in the case of a merchant bank, the capital amount as defined in Article 342, Section (1) of the Financial Investment Services and Capital Markets Act;

 

  (iv)

in the case of a financial investment company, the shareholders’ equity as defined under Article 37, Section 3 of the Presidential Decree of the Financial Investment Services and Capital Markets Act, which represents the total shareholders’ equity as adjusted as determined by the Financial Services Commission, such as the amount of increase or decrease in paid-in capital after the end of the most recent fiscal year;

 

  (v)

in the case of an insurance company, the shareholders’ equity as defined under Article 2, Section 15 of the Insurance Act, which represents the sum of items designated by the Presidential Decree, such as paid-in-capital, capital surplus, earned surplus and any equivalent items, less the value of good will and other equivalent items;

 

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  (vi)

in the case of a mutual savings bank, the shareholders’ equity as defined under Article 2, Section 4 of the Mutual Savings Bank Act, which represents the sum of Tier I and Tier II capital amounts determined in accordance with the standards set by the Bank for International Settlements; and

 

  (vii)

in the case of a credit card company or a specialty credit provider, the shareholders’ equity as defined under Article 2, Section 19 of the Specialized Credit Financial Business Act, which represents the sum of the items designated by the Presidential Decree, such as paid-in-capital, capital surplus, earned surplus and any equivalent items;

 

  (b)

less the sum of:

 

  (i)

the amount of shares in direct and indirect subsidiaries held by the financial holding company;

 

  (ii)

the amount of shares in the direct and indirect subsidiaries that are cross-held by such subsidiaries; and

 

  (iii)

the amount of shares in the financial holding company held by its direct and indirect subsidiaries.

The Financial Holding Company Total Credit to a single individual or legal entity may not exceed 20% of the Net Total Equity Capital.

Furthermore, the total sum of credits (as defined under the Financial Holding Companies Act, the Banking Act and the Financial Investment Services and Capital Markets Act, respectively) of a bank holding company and its direct and indirect subsidiaries (“Bank Holding Company Total Credit”) extended to a “Major Shareholder” (together with the persons who have special relationship with such Major Shareholder) (as defined below) generally may not exceed the smaller of (x) 25% of the Net Total Equity Capital and (y) the amount of the equity capital of the financial holding company multiplied by the shareholding ratio of such Major Shareholder, subject to certain exceptions.

“Major Shareholder” is defined under the Financial Holding Companies Act as follows:

(a) a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Financial Holding Companies Act) in excess of 10% (or in the case of a financial holding company controlling regional banks only, 15%) in the aggregate of the financial holding company’s total issued and outstanding voting shares; or

(b) a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Financial Holding Companies Act) more than 4% in the aggregate of the total issued and outstanding voting shares of the financial holding company controlling national banks (other than a financial holding company controlling regional banks only), excluding shares related to the shareholding restrictions on non-financial business group companies as described below, where such shareholder is the largest shareholder or has actual control over the major business affairs of the financial holding company through, for example, appointment and dismissal of the officers pursuant to the Presidential Decree of the Financial Holding Companies Act.

In addition, the total sum of the Bank Holding Company Total Credit extended to all of a bank holding company’s Major Shareholder may not exceed 25% of the Net Total Equity Capital. Furthermore, the bank holding company and its direct and indirect subsidiaries that intend to extend the Bank Holding Company Total Credit to the bank holding company’s Major Shareholder not less than the lesser of (i) the amount equivalent to 0.1% of the Net Total Equity Capital or (ii) W5 billion, with respect to a single transaction, must obtain prior unanimous board resolutions and then, immediately after the completion of the transaction, must file a report with the Financial Services Commission and publicly disclose the filing of such report (for example, through a website).

Restrictions on Transactions among Direct and Indirect Subsidiaries and Financial Holding Company

Generally, a direct or indirect subsidiary of a financial holding company may not extend credit to the financial holding company which directly or indirectly controls such subsidiary. In addition, a direct or indirect

 

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subsidiary of a financial holding company may not extend credit to any other single direct or indirect subsidiary of the financial holding company in excess of 10% of its stockholders’ equity and to any other direct and indirect subsidiaries of the financial holding company in excess of 20% of its stockholders’ equity in the aggregate. The direct or indirect subsidiaries of a financial holding company must obtain an appropriate level of collateral for the credits extended to the other direct and indirect subsidiaries unless otherwise approved by the Financial Services Commission. The appropriate level of collateral for each type of such collateral is as follows:

 

  (i)

For deposits and installment savings, obligations of the Government or the Bank of Korea, obligations guaranteed by the Government or the Bank of Korea, obligations secured by securities issued or guaranteed by the Government or the Bank of Korea: 100% of the amount of the credit extended;

 

  (ii)

(a) For obligations of local governments under the Local Autonomy Act, local public enterprises under the Local Public Enterprises Act, and investment institutions and other quasi-investment institutions under the Basic Act on the Management of Government-Invested Institution (hereinafter, the “public institutions and others”); (b) obligations guaranteed by the public institutions and others; and (c) obligations secured by the securities issued or guaranteed by public institutions and others: 110% of the amount of the credit extended; and

 

  (iii)

For any property other than those set forth in the above (i) and (ii): 130% of the amount of the credit extended.

Subject to certain exceptions, a direct or indirect subsidiary of a financial holding company is prohibited from owning the shares of any other direct or indirect subsidiaries (other than those directly controlled by the direct and indirect subsidiaries in question) in common control by the financial holding company. However, a direct or indirect subsidiary of a financial holding company may invest as a limited partner in a private equity fund that is a direct or indirect subsidiary of the same financial holding company. The transfer of certain assets subject to or below the precautionary criteria between the financial holding company and its direct or indirect subsidiary or between the direct and indirect subsidiaries of a financial holding company is prohibited except for (i) the transfer to an asset-backed securitization company, typically a special purpose entity, or the entrustment with a trust company, under the Asset-Backed Securitization Act, (ii) the transfer to a mortgage-backed securitization company under the Mortgage-Backed Securitization Company Act, (iii) the transfer or in-kind contribution to a corporate restructuring vehicle under the Corporate Restructuring Investment Company Act or (iv) the acquisition by a corporate restructuring company under the Industrial Development Act.

Disclosure of Management Performance

For the purpose of protecting the depositors and investors in the direct or indirect subsidiaries of the financial holding companies, the Financial Services Commission requires financial holding companies to disclose certain material matters including (i) financial condition and profit and loss of the financial holding company and its direct and indirect subsidiaries, (ii) how capital was raised by the financial holding company and its direct and indirect subsidiaries and how such capital was used, (iii) any sanctions levied on the financial holding company and its direct and indirect subsidiaries under the Financial Holding Companies Act or any corrective measures or sanctions under the Law on Improvement of Structure of Financial Industry or (iv) occurrence of any non-performing assets or financial incident which may have a material adverse effect.

Restrictions on Shareholdings in Other Companies

Subject to certain exceptions, a bank holding company may not own more than 5% of the total issued and outstanding shares of another company (other than its direct and indirect subsidiaries). If the financial holding company owns shares of another company (other than its direct and indirect subsidiaries) which is not a finance-related company, the financial holding company is required to exercise its voting rights in the same manner and same proportion as the other shareholders of the company exercise their voting rights in favor of or against any resolutions under consideration at the shareholders’ meeting of the company.

 

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Restrictions on Shareholdings by Direct and Indirect Subsidiaries

Generally, a direct subsidiary of a financial holding company is prohibited from controlling any other company; provided that a direct subsidiary of a financial holding company may control (as an indirect subsidiary of the financial holding company): (i) subsidiaries in foreign jurisdiction related to the business of the subsidiary that are engaged in a financial business, (ii) certain financial institutions related to the business of the subsidiary which are engaged in the business that the direct subsidiary may conduct without any licenses or permits, (iii) certain financial institutions whose business is related to the business of the direct subsidiary as prescribed under the Presidential Decree of the Financial Holding Companies Act (for example, the companies which a bank subsidiary may control are limited to credit information companies, credit card companies, trust business companies, securities investment management companies, investment advisory companies, futures business companies, and asset management companies), (iv) certain financial institutions whose business is related to financial business as prescribed by the Ordinance of the Prime Minister, and (v) certain companies which are not financial institutions but whose business is related to the financial business of the financial holding company as prescribed by the Presidential Decree of the Financial Holding Companies Act (e.g. finance-related research company, finance-related information technology company, etc.). Acquisition by the direct subsidiaries of such indirect subsidiaries requires a prior permission from the Financial Services Commission or a report to be submitted to the Financial Services Commission, depending on the types of the indirect subsidiaries and the amount of total assets of the indirect subsidiaries.

An indirect subsidiary of a financial holding company is prohibited from controlling any other company, provided, however, that in the case where a company held control over another company at the time such company initially became an indirect subsidiary of a financial holding company, such indirect subsidiary shall be required to dispose of its interest in such other company within two years after becoming an indirect subsidiary of a financial holding company.

A subsidiary of a financial holding company may invest in a special purpose company as its largest shareholder for purposes of making investments under the Act on Private Investment in Social Infrastructure without being deemed as controlling such special purpose company.

In addition, a private equity fund established in accordance with the Financial Investment Services and Capital Markets Act is not considered to be a subsidiary of a financial holding company even if the financial holding company is the largest investor in the private equity fund unless the financial holding company is the asset management company for the private equity fund.

Restrictions on Transactions Between a Financial Holding Company and its Major Shareholder

A bank holding company and its direct and indirect subsidiaries are prohibited from acquiring (including acquisition by a trust account of its subsidiary bank) shares issued by such bank holding company’s Major Shareholder in excess of 1% of the Net Total Equity Capital. In addition, the financial holding company and its direct and indirect subsidiaries which intend to acquire shares issued by such Major Shareholder not less than the lesser of (i) the amount equivalent to 0.1% of the Net Total Equity Capital or (ii) W5 billion, with respect to a single transaction, must obtain prior unanimous board resolutions and then, immediately after the acquisition, must file a report with the Financial Services Commission and publicly disclose the filing of such report (for example, through a website).

Restrictions on Financial Holding Company Ownership

Under the Financial Holding Companies Act, foreign financial institutions are permitted to establish financial holding companies in Korea. Pursuant to the Presidential Decree of the Financial Holding Companies Act, a foreign financial institution can control a financial holding company if, subject to satisfying certain other conditions, it, together with its specially-related persons, holds 100% of the total shares in the financial holding company.

 

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In addition, any single shareholder and persons who stand in a special relationship with such shareholder (as defined under the Presidential Decree to the Financial Holding Companies Act) may acquire beneficial ownership of up to 10% of the total issued and outstanding shares with voting rights of a financial holding company controlling national banks (or 15% in the case of a financial holding company controlling regional banks only). The Government and the Korea Deposit Insurance Corporation are not subject to such a ceiling.

However, “non-financial business group companies” (as defined below) may not acquire beneficial ownership of shares of a bank holding company in excess of 4% of such financial holding company’s outstanding voting shares, provided that such non-financial business group companies may acquire beneficial ownership of up to 10% of such financial holding company’s outstanding voting shares with the approval of the Financial Services Commission under the condition that such non-financial business group companies will not exercise voting rights in respect of such shares in excess of the 4% limit. In addition, any person (whether a Korean national or a foreigner), with the exception of non-financial business group companies described above, may also acquire in excess of 10% of total voting shares issued and outstanding of a financial holding company which controls national bank, provided that an approval from the Financial Services Commission is obtained in instances where the total holding exceeds 10% (or 15% in the case of a financial holding company controlling regional banks only), 25% or 33% of the total voting shares issued and outstanding of such bank holding company.

“Non-financial business group companies” are defined under the Financial Holding Companies Act as companies, which include:

 

  (i)

any same shareholder group with aggregate net assets of all non-financial business companies belonging to such group of not less than 25% of the aggregate net assets of all members of such group;

 

  (ii)

any same shareholder group with aggregate assets of all non-financial business companies belonging to such group of not less than W2 trillion;

 

  (iii)

any mutual fund in which the same shareholder group identified in item (i) or (ii) above holds more than 4% of the total shares issued and outstanding of such mutual fund;

 

  (iv)

any private equity fund (x) which has a partner with limited liability that falls under item (i), (ii) or (iii) above and holds equity equivalent to 10% or greater of the total amount invested by the private equity fund, (y) which has a partner with unlimited liability that falls under item (i), (ii) or (iii) above or (z) whose affiliates belonging to an enterprise group subject to limitation on mutual investment hold in aggregate equity equivalent to 30% or greater of the total amount invested by such private equity fund; or

 

  (v)

any investment purpose company in which a private equity fund that falls under item (iv) above acquires and holds no less than 4% of such company’s shares or equity or exercises de-facto influence on such company’s significant managerial matters.

Sharing of Customer Information among Financial Holding Companies and their Subsidiaries

Under the Act on Use and Protection of Credit Information, any individual customer’s credit information may only be disclosed or otherwise used by financial institutions to determine, establish or maintain existing commercial transactions with them and only after obtaining written consent to use information. In addition, under the Act on Real Name Financial Transactions and Confidentiality, an individual working at a financial institution may not provide or reveal information or data concerning the contents of financial transactions to other persons unless such individual receives a request or consent in writing from the holder of a title deed, except under certain exceptions stipulated in the Act. Under the Financial Holding Company Act, a financial holding company and its direct and indirect subsidiaries, however, may share certain credit information of individual customers among themselves for internal management purposes outlined in the Enforcement Decree of the Financial Holding Company Act (such as credit risk management, internal control and customer analysis) without the

 

158


customers’ written consent, provided they adhere to the methods and procedures for provision of such information set forth therein. A financial investment company subsidiary of a financial holding company with a dealing and/or brokerage license may provide the financial holding company and its other direct and indirect subsidiaries information relating to the aggregate amount of cash or securities that a customer of the financial investment company has deposited for internal management purposes outlined in the Enforcement Decree of the Financial Holding Company Act, provided they adhere to the methods and procedures for provision of such information set forth therein. Certain amendments to the Financial Holding Company Act, which became effective on November 29, 2014, limit the scope of credit information that may be shared without the customers’ prior consent and require certain procedures for provision of customer information as prescribed by the Financial Services Commission. Beginning on November 29, 2014, notice must be given to customers at least once a year regarding (i) the provider of customer information, (ii) the recipient of customer information, (iii) the purpose of providing the information and (iv) the categories of the information provided.

The Act on Corporate Governance of Financial Companies

The Act on Corporate Governance of Financial Companies came into effect as of August 1, 2016. The Act was enacted to address calls for strengthened regulations on corporate governance of financial companies and to serve as a uniform regulation on corporate governance matters applicable to all financial companies in place of the separate regulations for each sector that existed. The Act contains several key measures, including, but not limited, to (i) condition of eligibility of officers of financial companies and standards for determining whether financial companies’ officers may hold concurrent positions in other companies, (ii) standards for composition and operation of board of directors, (iii) standards for establishment, composition and operation of committees of the board of directors, (iv) internal control and risk management, (v) requirements and procedures for the approval of a change of major shareholders and (vi) special regulations for rights of minority shareholders of financial companies.

Financial Investment Services and Capital Markets Act

General

The Financial Investment Services and Capital Markets Act categorizes capital markets-related business into six different functions, as follows:

 

   

dealing (trading and underwriting of “financial investment products” (as defined below));

 

   

brokerage (brokerage of financial investment products);

 

   

collective investment (establishment of collective investment schemes and the management thereof);

 

   

investment advice;

 

   

discretionary investment management; and

 

   

trusts (together with the five businesses set forth above, the “Financial Investment Businesses”).

Accordingly, all financial businesses relating to financial investment products are reclassified as one or more of the Financial Investment Businesses described above, and financial institutions are subject to the regulations applicable to their relevant Financial Investment Businesses, irrespective of the type of the financial institution it is. For example, under the Financial Investment Services and Capital Markets Act, derivative businesses conducted by securities companies and future companies will be subject to the same regulations under the Financial Investment Services and Capital Markets Act, at least in principle.

The banking business and insurance business are not subject to the Financial Investment Services and Capital Markets Act and will continue to be regulated under separate laws; provided, however, that they may become subject to the Financial Investment Services and Capital Markets Act if their activities involve any financial investment businesses requiring a license based on the Financial Investment Services and Capital Markets Act.

 

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Comprehensive Definition of Financial Investment Products

In an effort to encompass the various types of securities and derivative products available in the capital markets, the Financial Investment Services and Capital Markets Act sets forth a comprehensive term “financial investment products,” defined to mean all financial products with a risk of loss in the invested amount (in contrast to “deposits,” which are not financial investment products for which the invested amount is protected or preserved). Financial investment products are classified into two major categories: (i) “securities” (relating to financial investment products where the risk of loss is limited to the invested amount) and (ii) “derivatives” (relating to financial investment products where the risk of loss may exceed the invested amount). As a result of the general and open-ended manner in which financial investment products are defined, any future financial product could potentially fall under the definition of financial investment products, which would enable Financial Investment Companies (as defined below) to handle a broader range of financial products. Under the Financial Investment Services and Capital Markets Act, securities companies, asset management companies, futures companies and other entities engaging in any Financial Investment Business are classified as “Financial Investment Companies.”

License System

Financial Investment Companies are able to choose what Financial Investment Business to engage in (through the “check the box” method set forth in the relevant license application), by specifying the desired (i) Financial Investment Business, (ii) financial investment product and (iii) target customers to which financial investment products may be sold (namely, general investors or professional investors). Licenses will be issued under the specific business sub-categories described above. For example, it would be possible for a Financial Investment Company to obtain a license to engage in the Financial Investment Business of (i) dealing (ii) over-the-counter derivatives products (iii) only with professional investors.

Expanded Business Scope of Financial Investment Companies

Under the previous regulatory regime in Korea, it was difficult for a financial institution to explore a new line of business or expand upon its existing line of business. For example, a financial institution licensed as a securities company generally could not engage in the asset management business. In contrast, under the Financial Investment Services and Capital Markets Act, pursuant to the integration of its current business involving financial investment products into a single Financial Investment Business, a licensed Financial Investment Company is permitted to engage in all types of Financial Investment Businesses, subject to compliance with the relevant regulations, for example, maintaining an adequate “Ethical Screens,” to the extent required. As to incidental businesses (i.e., a financial related business which is not a Financial Investment Business), the Financial Investment Services and Capital Markets Act generally allows a Financial Investment Company to freely engage in such incidental businesses by shifting away from the previous system of permitting only the listed activities towards a more comprehensive system. In addition, a Financial Investment Company is permitted (i) to outsource marketing activities by contracting with “introducing brokers” that are individuals but not employees of the Financial Investment Company, (ii) to engage in foreign exchange business related to their Financial Investment Business and (iii) to participate in the settlement network, pursuant to an agreement among the settlement network participants.

Improvement in Investor Protection Mechanism

While the Financial Investment Services and Capital Markets Act broadens the scope of financial businesses in which financial institutions are permitted to engage, a more rigorous investor-protection mechanism is imposed upon Financial Investment Companies dealing in financial investment products. The Financial Investment Services and Capital Markets Act makes a distinction between general investors and sophisticated investors and provides new or enhanced protections to general investors. For instance, the Financial Investment Services and Capital Markets Act expressly provides for strict know-your-customer rules for general investors

 

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and imposes an obligation on Financial Investment Companies that they should market financial investment products suitable to each general investor considering his or her personal attributes, including investment objective, net worth, and investment experience. Under the Financial Investment Services and Capital Markets Act, a Financial Investment Company can be held liable if a general investor proves (i) damages or losses relating to such general investor’s investment in financial investment products solicited by such Financial Investment Company and (ii) absence of explanation, false explanation, or omission of material fact (without having to prove fault or causation). In case there are any conflicts of interest between the Financial Investment Companies and investors, the Financial Investment Services and Capital Markets Act expressly requires (i) disclosure of any conflict of interest to investors and (ii) mitigation of conflicts of interest to a comfortable level or abstention from the relevant transaction.

Other Regulatory Changes Related to Securities and Investments

The Financial Investment Services and Capital Markets Act brought changes to various rules in securities regulations including those relating to public disclosure, insider trading and proxy contests, which had previously been governed by the Securities and Exchange Act. For example, the 5% and 10% reporting obligations under the Securities and Exchange Act have become more stringent under the Financial Investment Services and Capital Markets Act. For instance, the number of events requiring an investor to update its 5% report have increased under the Financial Investment Services and Capital Markets Act. Previously, only a change in the shareholding of 1% or more or in the purpose of shareholding (such as an intention to influence management) could trigger the obligation to update the 5% report. The Government has issued detailed regulations stipulating additional events requiring updates to 5% reports, such as the change in the type of holding and change in any major aspect of the relevant contract. As for the 10% report filing obligation, the initial filing is expected to be required to be made within five business days of the date of the event triggering the 10% reporting obligation, compared to 10 calendar days under the previous law. The due date for reporting a subsequent change after the initial 10% report filing has been reduced from the 10th day of the first month immediately following the month in which such change took place to five business days of the date of such change. Under the previous law, there had been a limitation on the type of investment vehicles that could be used in a collective investment scheme (namely, to trusts and corporations), the type of funds that could be used for collective investments, and the types of assets and investment securities a fund could invest in. However, the Financial Investment Services and Capital Markets Act significantly liberalizes these restrictions, permitting all legal entities, including limited liability companies or partnerships, to be used for the purpose of collective investments, allowing the formation of fund complexes and permitting investment funds to invest in a wide variety of different assets and investment instruments.

Principal Regulations Applicable to Banks

General

The banking system in Korea is governed by the Banking Act and the Bank of Korea Act of 1950, as amended (the “Bank of Korea Act”). In addition, Korean banks are subject to the regulations and supervision of the Bank of Korea, the Bank of Korea’s Monetary Policy Committee, the Financial Services Commission and its executive body, the Financial Supervisory Service.

The Bank of Korea, established in June 1950 under the Bank of Korea Act, performs the customary functions of a central bank. It seeks to contribute to the sound development of the national economy by price stabilization through establishing and implementing efficient monetary and credit policies. The Bank of Korea acts under instructions of the Monetary Policy Committee, the supreme policy-making body of the Bank of Korea.

Under the Bank of Korea Act, the Monetary Policy Committee’s primary responsibilities are to formulate monetary and credit policies and to determine the operations, management and administration of the Bank of

 

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Korea. The Financial Services Commission, established on April 1, 1998 as the Financial Supervisory Commission and later changed its name to the Financial Services Commission on March 3, 2008, regulates commercial banks pursuant to the Banking Act, including establishing guidelines on capital adequacy of commercial banks, and promulgates regulations relating to supervision of banks. Furthermore, pursuant to the Amendment to the Government Organization Act and the Banking Act on May 24, 1999, the Financial Services Commission, instead of the Ministry of Strategy and Finance, now regulates market entry into the banking business.

The Financial Supervisory Service is subject to the instructions and directives of the Financial Services Commission and carries out supervision and examination of commercial banks. In particular, the Financial Supervisory Service sets requirements both for the prudent control of liquidity and for capital adequacy and establishes reporting requirements pursuant to the authority delegated to it under the Financial Services Commission regulations, pursuant to which banks are required to submit annual reports on financial performance and shareholdings, regular reports on management strategy and non-performing loans, including write-offs, and management of problem companies and plans for the settlement of bad loans.

Under the Banking Act, approval to commence a commercial banking business or a long-term financing business must be obtained from the Financial Services Commission. Commercial banking business is defined as the lending of funds acquired predominantly from the acceptance of deposits for a period not exceeding one year or, subject to the limitation established by the Financial Services Commission, for a period between one year and three years. Long-term financing business is defined as the lending, for periods in excess of one year, of funds acquired predominantly from paid-in capital, reserves or other retained earnings, the acceptance of deposits with maturities of at least one year, or the issuance of bonds or other securities. A bank wishing to enter any business other than commercial banking and long-term financing businesses, such as the trust business, must obtain approval from the Financial Services Commission. Approval to merge with any other banking institution, to liquidate, to close a banking business or to transfer all or a part of a business must also be obtained from the Financial Services Commission.

If the Financial Services Commission deems a bank’s financial condition to be unsound or if a bank fails to meet the applicable capital adequacy ratio set forth under Korean law, the Financial Services Commission may order, among others:

 

   

capital increases or reductions;

 

   

suspension of officers’ performance of their duties and appointment of custodians;

 

   

stock cancellations or consolidations;

 

   

transfers of a part or all of business;

 

   

sale of assets and bar on acquisition of high-risk assets;

 

   

closures or downsizing of branch offices or workforce;

 

   

mergers or becoming a subsidiary under the Financial Holding Companies Act of a financial holding company;

 

   

acquisition of a bank by a third party;

 

   

suspensions of a part or all of business operation (not more than six months in the case of suspension of all business operations); or

 

   

assignments of contractual rights and obligations relating to financial transactions.

Capital Adequacy

The Banking Act requires nationwide banks to maintain a minimum paid-in capital of W100 billion and regional banks to maintain a minimum paid-in capital of W25 billion.

 

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In addition to minimum capital requirements, all banks including foreign bank branches in Korea are required to maintain a prescribed solvency position. A bank must also set aside as its legal reserve an amount equal to at least 10% of its net profits after tax each time it pays dividends on net profits earned until such time when the reserve equals the amount of its total paid-in capital.

Under the Banking Act, the capital of a bank is divided into two categories: Tier I and Tier II capital. Tier I capital (typically referred to as “Core Capital”) consists of (i) the capital that can absorb losses incurred by a bank such as capital, capital surplus and earned surplus generated from the issuance of common shares (collectively, “Common Stock Capital”), and (ii) the capital that can absorb the losses of a bank after depletion of the Common Stock Capital such as capital and capital surplus generated from the issuance of Tier I capital instruments satisfying the requirements designated by the Financial Supervisory Service (collectively, “Other Core Capital”). Tier II capital (typically referred to as “Supplementary Capital”) represents the capital which is equivalent to, but not included in, the Core Capital and can absorb losses incurred upon the liquidation of a bank such as capital and capital surplus generated from the issuance of Tier II capital instruments satisfying the requirements designated by the Financial Supervisory Service and allowance for bad debts set aside for loans classified as “normal” or “precautionary.”

Under the Detailed Regulations on the Supervision of the Banking Business, Tier I capital instruments must satisfy, among others, the following requirements in order to be recognized as Other Core Capital:

 

  (i)

the price for such instruments shall have been fully paid through the procedure for issuance, and the instruments shall be in a perpetual form with no cause triggering a step-up or redemption;

 

  (ii)

such instruments shall be bound by a special agreement on being subordinate to depositors, general creditors and subordinated debt of the bank (referring to a special agreement under which subordinated creditors’ right to claim payment shall take effect only after unsubordinated creditors’ claims are fully paid, when bankruptcy or any similar incident occurs; hereinafter the same shall apply) but shall not fall within liabilities exceeding assets at the time when bankruptcy is declared under the Debtor Rehabilitation and Bankruptcy Act;

 

  (iii)

the payment of dividends or interests shall be suspended from the date when the bank is designated as a “insolvent financial institution” under the Act on Structural Improvement of the Financial Industry of Korea or under the Depositor Protection act of Korea as applicable, or the Financial Supervisory Service takes measures under the Regulations on the Supervision of the Banking Business such as the managerial improvement recommendation, the managerial improvement request, the managerial improvement order and the emergency measures against the bank to the date when the above-mentioned event is removed;

 

  (iv)

the payment of dividends or interests shall not be determined in connection with the credit rating of the bank;

 

  (v)

the dividends may only be paid out of distributable income;

 

  (vi)

the bank shall be able to revoke in its sole discretion the payment of dividends or interests at any time;

 

  (vii)

the cancellation of paying dividends must not impose restrictions on the bank except in relation to dividends to common stockholders;

 

  (viii)

the revocation of the payment of dividends or interests shall not be deemed as the event of defaults, and the bank shall be able to use in its sole discretion the amount which was revoked to pay as dividends or interests to redeem any other debts of the bank then due and payable;

 

  (ix)

such instruments shall not be redeemed within five years from the issuance date and the bank shall be able to determine in its sole discretion whether it redeems such instruments even after five years from the issuance date, and the instruments shall not be subject to any condition that arouse investors’ expectation to have the instruments redeemed or any condition that imposes a burden of redemption upon the issuing bank in fact;

 

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  (x)

the requirements prescribed in Appendix 3-5 (Trigger Events for Contingent Capital Securities) of the Detailed Enforcement Rules of Regulation on Supervision of Banking Business shall be satisfied;

 

  (xi)

the bank or the person who has de facto control over the bank shall not purchase capital instruments or provide a purchaser of such securities with funds for the purchase by providing a collateral or guarantee for payment or by lending a loan, shall not raise the priority of its claims, legally or economically, for the price paid for the securities, and shall not provide a collateral or guarantee to the purchasers of the securities directly or via a related company; and

 

  (xii)

such capital instruments shall have no condition that hinders the issuing bank’s procurement or expansion of capital in the future.

Under the Detailed Regulations on the Supervision of the Banking Business, Tier II capital instruments must satisfy, among others, the following requirements in order to be recognized as Supplementary Capital:

 

  (i)

the procedure for issuance shall have been completed, the price for such capital instruments shall have been fully paid, and the capital instruments shall be bound by a special agreement of subordination to deposits and ordinary debts;

 

  (ii)

the maturity shall not be less than five years from the issuance date, and Tier II capital instruments shall not be redeemed within five years from the issuance date;

 

  (iii)

there is no condition to promote the bank to redeem such capital instruments such as a step-up provision, and the bank shall be able to determine in its sole discretion whether to redeem such instruments prior to the maturity date, and the instruments shall not be subject to any condition that arouse investors’ expectation to have the instruments redeemed or any condition that imposes a burden of redemption upon the issuing bank in fact;

 

  (iv)

other than the case where the bank is subject to the bankruptcy or liquidation, the holder of Tier II capital instruments shall not have the right to require bank to pay the principal or interests of such instruments earlier than the original due date thereof;

 

  (v)

the payment of dividends or interests shall not be determined in connection with the credit rating of the bank;

 

  (vi)

the requirements prescribed in Appendix 3-5 (Trigger Events for Contingent Capital Securities) of the Detailed Enforcement Rules of Regulation on Supervision of Banking Business shall be satisfied;

 

  (vii)

the bank or any person or entity over which the bank exercises substantial control shall not purchase the capital instruments issued by such bank nor provide, directly or indirectly, the funds to acquire the capital instruments by providing any collateral or guaranty or loan in favor of the person or entity which tries to acquire such instruments; and

 

  (viii)

the bank shall not enhance, legally or economically, the payment priority of the capital instruments, nor provide, directly or indirectly through its affiliated company, any collateral or guaranty in favor of the person or entity which acquires such instruments.

All banks must meet standards regarding minimum ratios of Tier I and Tier II capital (less any capital deductions) to risk-weighted assets, determined in accordance with the Financial Services Commission requirements that have been formulated based on the BIS Standards. These standards were adopted and became effective in 1996. Under these regulations, all domestic banks and foreign bank branches are required to meet the minimum ratio of Tier I and Tier II capital (less any capital deductions) to risk-weighted assets of 8%.

Furthermore, as Basel III was adopted and is being implemented in stages in Korea since December 1, 2013, all banks in Korea are required to meet minimum ratios of common stock capital (less any capital deductions) and core capital (less any capital deductions) to risk-weighted assets as set out in the Regulation on the Supervision of the Banking Business. The required minimum ratio of common stock capital (less any capital

 

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deductions) to risk-weighted assets is 4.5%, and the required minimum ratio of core capital (less any capital deductions) to risk-weighted assets is 6.0%. In addition, additional capital conservation buffer requirements have been implemented in stages from January 1, 2016 to January 1, 2019. Under such requirements, all banks in Korea are required to maintain a capital conservation buffer of 0.625% from January 1, 2016, which was gradually increased to 1.25% on January 1, 2017, 1.875% on January 1, 2018 and 2.5% on January 1, 2019.

Under the Regulation on the Supervision of the Banking Business and the Detailed Regulations promulgated thereunder, Korean banks apply the following risk-weight ratios in respect of their home mortgage loans:

 

  (i)

for those banks adopting a standardized approach for calculating credit risk-weighted assets, the risk-weight ratio of between 20% and 150% for home equity loans, depending on the loan-to-value ratio and risk profile of the loan; and

 

  (ii)

for those banks adopting an internal ratings-based approach for calculating credit risk-weighted assets, a risk-weight ratio calculated with reference to the probability of default, loss given default and exposure at default, each as defined in the Detailed Regulations on the Supervision of the Banking Business.

In Korea, Basel II, a convention entered into by the Basel committee in June 2004 for the purpose of improving risk management and increasing capital adequacy of banks, was implemented in January 2008. Pursuant to Basel II, operational risk, such as inadequate procedure, loss risk by employees, internal system, occurrence of unexpected event, as well as credit risk and market risk, is taken into account in calculating the risk-weighted assets, in addition to maintaining the capital adequacy ratio of 8% for banks. Under Basel II, the capital requirements for credit risk can be calculated by the internal rating based (IRB) approach or the standardized approach.

Under the Regulation on the Supervision of the Banking Business, banks shall set aside allowances for bad debts for each class of soundness in accordance with IFRS as adopted by Korea. If the amount for each class of soundness calculated in accordance with the following criteria exceeds the allowances for bad debts set aside, the excess amount shall, at the time of each settlement of accounts, be set aside as regulatory reserve for credit losses.

 

   

0.85% of normal credits (or 0.9% in the case of normal credits comprising loans to certain industries including construction, retail and wholesale sales, accommodations, restaurant, real estate and lease, 1.0% in the case of normal credits comprising loans to individuals and households, 2.5% in the case of normal credits comprising credit card loans and 1.1% in the case of normal credits comprising other credit card receivables);

 

   

7% of precautionary credits (or 10% in the case of precautionary credits comprising loans to individuals and households, 50% in the case of precautionary credits comprising credit card loans and 40% in the case of precautionary credits comprising other credit card receivables);

 

   

20% of substandard credits (or 10% in the case of substandard credits comprising assets for which the bank has the right to receive payment in priority pursuant to the Corporate Restructuring Promotion Act of Korea or Paragraph 180, Subparagraph 2 of the Debtor Rehabilitation and Bankruptcy Act of Korea (the “Priority Assets”), 20% in the case of normal credits comprising loans to individuals and households, 65% in the case of substandard credits comprising credit card loans and 60% in the case of substandard credits comprising other credit card receivables);

 

   

50% of doubtful credits (or 25% in the case of doubtful credits comprising Priority Assets, 55% in the case of doubtful credits comprising loans to individuals and households and 75% in the case of doubtful credits comprising credit card loans and other credit card receivables); and

 

   

100% of estimated loss credits (or 50% in the case of estimated loss credits comprising of Priority Assets).

 

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Furthermore, under the Regulation on the Supervision of the Banking Business, banks must maintain allowances for bad debts and regulatory reserve for credit losses in respect of their confirmed guarantees (including confirmed acceptances) and outstanding non-used credit lines in an aggregate amount calculated at the same rates applicable to normal, precautionary, substandard, doubtful and estimated loss credits comprising their outstanding loans and other credits as set forth above.

As of January 1, 2016, the Financial Services Commission implemented Basel III requirements relating to accumulation of additional capital for systemically important banks and bank holding companies and countercyclical capital buffer requirements. Each year, the Financial Services Commission may designate banks with significant influence (based on size and connectivity with other financial institutions) on the domestic financial system as a domestic systemically important bank and require the accumulation of additional capital in accordance with the highest of: (i) ratio of common equity capital to risk-weighted assets, ranging from 0.0% to 2.0%, depending on the systematic importance evaluation score, (ii) if the bank’s holding company is a domestic systemically important bank holding company, the capital ratio corresponding to the additional capital required for the bank holding company under the Financial Holding Company Supervision Regulations, or (iii) if the bank is also a global systemically important bank, as defined by the Basel Committee, the capital ratio as required by the Basel Committee. Shinhan Financial Group and Shinhan Bank were selected as a domestic systemically important bank holding company and domestic systemically important bank, respectively, from 2016 through 2024. According to the instructions of the Financial Services Commission, domestic systemically important banks with systemic significance evaluation scores of 600 or more but less than 1,400,, including Shinhan Bank, have been required to maintain an additional capital buffer of 0.25% since January 1, 2016, with such buffer increased by 0.25% annually to reach 1.00% as of January 1, 2019. The additional capital buffer was set to 1.00% on January 1, 2019 and has remained unchanged as of the date hereof. The Financial Services Commission may also, upon quarterly review, determine and require banks to accumulate a required level of countercyclical capital buffer within the range of 0% to 2.5% of risk-weighted assets, taking into account factors such as the degree of increase in credit relative to the gross domestic product. Also, the Financial Services Commission has formally implemented a regulation on the limit for large exposures based on the Basel standards for banks and bank holding companies, through the Banking Supervision Regulations and the Financial Holding Company Supervision Regulations, effective as of February 1, 2024. On May 24, 2023, the Financial Services Commission decided to increase the level of cyclical capital buffer of banks and their holding companies to 1.00%. The decision will be put into effect starting from May 1, 2024.

Liquidity

All banks are required to match the maturities of their assets and liabilities in accordance with the Banking Act in order to ensure adequate liquidity. Banks may not invest in excess of an amount exceeding 100% of their Tier I and Tier II capital (less any capital deductions) in stocks and other securities with a period remaining to maturity of over three years. However, this restriction does not apply to government bonds or to Monetary Stabilization Bonds issued by the Bank of Korea.

The Financial Services Commission requires Korean banks to maintain a liquidity coverage ratio of at least 90.0% as of January 1, 2017, 95.0% as of January 1, 2018 and 100.0% as of January 1, 2019. The Financial Services Commission defines liquidity coverage ratio as high quality liquid assets that can be immediately converted into cash with little or no loss in value, as divided by the net amount of cash outflow for the next 30 day period, under the stress level established according to the liquidity coverage ratio, pursuant to the Regulation on the Supervision of the Banking Business, which was amended as of June 28, 2016 to implement the liquidity coverage ratio requirements under Basel III.

With respect to foreign currency liquidity coverage ratio, the Regulation on the Supervision of the Banking Business requires that financial institutions dealing with foreign exchange affairs (i.e., banks) whose foreign-currency denominated liabilities are equal to or greater than US$500 million or 5% of its total liabilities, as of the end of the immediately preceding half-year period, maintain a foreign currency liquidity coverage ratio of 60%

 

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or higher beginning January 1, 2017, 70% or higher beginning January 1, 2018 and 80% or higher beginning January 1, 2019. The term “foreign currency liquidity coverage ratio” means the ratio of high-liquidity assets to the net cash outflow in respect of foreign-currency denominated assets and liabilities for the next 30 days.

In April 2020, in response to the COVID-19 pandemic, the Financial Services Commission temporarily lowered the liquidity coverage ratio requirement from 100% to 85%. The Financial Services Commission subsequently decided to gradually restore this ratio on a quarterly basis from the third quarter of 2022, to a ratio of 90% in the third quarter of 2022, 92.5% in the fourth quarter of 2022, 95% in the first quarter of 2023, 97.5% in the second quarter of 2023 and 100% from the third quarter of 2023. However, the Financial Services Commission decided to apply the 92.5% ratio until the end of June 2023. Afterwards, at a financial market inspection meeting in October 2023, the Financial Services Commission decided to maintain 95% ratio until June 2024, and in principle, the gradual normalization is expected to resume from July 2024, but the final decision on whether to start normalization will be made based on market conditions in the second quarter of 2024.

The Monetary Policy Committee of the Bank of Korea is authorized to fix and alter minimum reserve requirements that banks must maintain against their deposit liabilities. The current minimum reserve ratio is 7.0% of average balances for Won-denominated demand deposits outstanding, 0.0% of average balances for Won-denominated employee asset establishment savings deposits, employee long-term savings deposits, employee house purchase savings deposits, long-term house purchase savings deposits, household long-term savings deposits and employee preferential savings deposits outstanding (with respect to employee-related deposits and household long-term savings deposits, only if such deposits were made prior to February 28, 2013) and 2.0% of average balances for Won-denominated time and savings deposits, mutual installments, housing installments and certificates of deposit outstanding. For foreign currency deposit liabilities, a 2.0% minimum reserve ratio is applied to time deposits with a maturity of one month or longer, certificates of deposit with a maturity of 30 days or longer, and savings deposits with a maturity of six months or longer and a 7.0% minimum reserve ratio is applied to other deposits, while a 1.0% minimum reserve ratio is applied for offshore accounts, immigrant accounts and resident accounts opened by financial institutions (excluding bank holding companies) and The Export-Import Bank of Korea as well as foreign currency certificates of deposit held by account holders of such offshore accounts, immigrant accounts and resident accounts opened by financial institutions (excluding bank holding companies) and The Export-Import Bank of Korea.

Loan-to-Deposit Ratio

In December 2009, the Financial Supervisory Service announced that it would introduce a new set of regulations on the loan-to-deposit ratio by amending the Regulation on the Supervision of the Banking Business upon its determination that the overall liquidity of banks in Korea had become unstable due to the ongoing increase in the loan-to-deposit ratio resulting from banks expanding their asset size too competitively by granting mortgages on houses and loans to small-and medium-sized enterprises over the last couple of years. The Regulation on the Supervision of the Banking Business, which was amended as of August 19, 2010 and December 26, 2014 and took effect on January 1, 2014 and January 1, 2015, respectively, requires banks with Won-denominated loans of not less than W2 trillion in value as of the last month of the immediately preceding quarter to maintain a ratio of Won-denominated loans (excluding certain types of loans using funds borrowed from Korea Development Bank or the Government or loans made under certain operational rules of Korea Federation of Banks) to Won-denominated deposits (excluding certificates of deposit) and the balance of the covered bonds under the Act on Issuance of Covered Bonds, the maturity of which is not less than five years (only in case when such financing from the issuance of covered bonds is used in Won currency and up to 1% of Won-denominated deposits) of no more than 100%. Since January 1, 2020, in calculating such loan to deposit ratio, retail loans and corporate loans are weighed differently, with retail loans subject to a multiple of 115% and corporate loans (excluding loans to SOHOs) subject to a multiple of 85%, thereby increasing the impact of retail loans and reducing the impact of corporate loans in calculating such ratio. In response to the COVID-19 pandemic, on April 20, 2020, the Financial Services Commission announced a series of measures to temporarily ease the regulations on loan-to-deposit ratio. In particular, the loan-to-deposit ratio maximum of 100% was

 

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temporarily increased to 105% and weighing of corporate loans to SOHOs extended since January 1, 2020 to December 2021 also became subject to a multiple of 85% provided such loans are not real estate related. On March 30, 2022, the Financial Services Commission announced plans to cease the temporary easement of regulations relating to the loan-to-deposit ratio as of June 30, 2022 and to gradually normalize the loan-to-deposit ratio back down to 100% beginning July 1, 2022. On October 27, 2022, the Financial Services Commission further announced measures to temporarily ease the loan-to-deposit ratio requirement from 100% to 105%, and on March 27, 2023, and on June 20, 2023, the Financial Services Commission announced to extend the deadline to end of June 2023 and end of 2023, respectively, in consideration of the increasing demand for corporate loans due to the contraction of the corporate bond market. This temporary increase ended as of the end of June 2023, and a loan-to-deposit ratio of 100% has been applied since July 2023. Shinhan Bank’s loan-to-deposit ratio as of December 31, 2023 was 96.2%, based on monthly average balances.

Financial Exposure to Any Single Customer and Major Shareholders

Under the Banking Act, the sum of material credit exposures by a bank, namely, the total sum of its credits to single individuals, legal entities or persons sharing credit risk with such individuals or legal entities such as companies belonging to the same enterprise groups as defined under the Monopoly Regulation and Fair Trade Act that exceed 10% of the sum of Tier I and Tier II capital (less any capital deductions), must not exceed five times the sum of Tier I and Tier II capital (less any capital deductions), subject to certain exceptions. Subject to certain exceptions, no bank is permitted to extend credit (including loans, guarantees, purchases of securities (only in the nature of a credit) and such other transactions which directly or indirectly create credit risk) in excess of 20% of the sum of Tier I and Tier II capital (less any capital deductions) to an individual or a legal entity, and no bank may grant credit in excess of 25% of the sum of Tier I and Tier II capital (less any capital deductions) to individuals, legal entities and companies that belong to the same enterprise group as defined in the Monopoly Regulation and Fair Trade Act.

Under the Banking Act, certain restrictions apply to extending credits to a major shareholder. The definition of a “major shareholder” is as follows:

 

   

a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Banking Act) in excess of 10% (or in the case of regional banks, 15%) in the aggregate of the bank’s total issued and outstanding voting shares; or

 

   

a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Banking Act) more than 4% in the aggregate of the total issued and outstanding voting shares of a bank (other than a regional bank), where such shareholder is the largest shareholder or is able to actually control the major business affairs of the bank, for example, through appointment and dismissal of the chief executive officer or of the majority of the executives.

Under the Banking Act, banks are prohibited from extending credits in the amount greater than the lesser of (1) 25% of the sum of such bank’s Tier I and Tier II capital (less any capital deductions) and (2) the relevant major shareholder’s shareholding ratio multiplied by the sum of the bank’s Tier I and Tier II capital (less any capital deductions) to a major shareholder (together with persons who have special relationship with such major shareholder as defined in the Presidential Decree of the Banking Act). Also, no bank is allowed to grant credit to its major shareholders in the aggregate in excess of 25% of its Tier I and Tier II capital (less any capital deductions).

When managing the credit risk of banks, among the methods for providing credit support by banks, a loan agreement, a purchase agreement for asset-backed commercial papers, purchase of subordinate beneficiary certificates, and assumption of liability by providing warranty against default under asset-backed securitization are examples of creating financial exposure to banks.

 

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Interest Rates

Korean banks remain dependent on the acceptance of deposits as their primary source of funds. Currently, there are no legal controls on interest rates on bank loans in Korea, except for the cap of 20.0% per annum on interest rates on loans to individuals or small corporations, as defined under the Framework Act on Small and Medium Enterprises under the Act on Registration of Credit Business, Etc. and Protection of Finance Users.

Lending to Small- and Medium-sized Enterprises

When commercial banks (including Shinhan Bank) make Won-denominated loans to certain startup, venture, innovative and other strategic small- and medium-sized enterprises specially designated by the Bank of Korea as “priority borrowers,” the Bank of Korea generally provides the underlying funding to these banks at concessionary rates for up to 50% of all such loans made to the priority borrowers subject to a monthly-adjusted limit prescribed by the Bank of Korea provided that if such loans to priority borrowers made by all commercial banks exceed the prescribed limit for a given month, the concessionary funding for the following month will be allocated to each commercial bank in proportion to such bank’s lending to priority borrowers two months prior to the time of such allocation, which has the effect that, if a particular bank lags other banks in making loans to priority borrowers, the amount of funding such bank can receive from the Bank of Korea at concessionary rates will be proportionately reduced.

Disclosure of Management Performance

For the purpose of enforcing mandatory disclosure of management performance so that the general public, especially depositors and stockholders, will be in a better position to monitor banks, the Financial Services Commission requires commercial banks to disclose certain matters as follows:

 

   

loans bearing no profit made to a single business group in an amount exceeding 10% of the sum of the bank’s Tier I and Tier II capital (less any capital deductions) as of the end of the previous month (where the loan exposure to such borrower is calculated pursuant to the criteria under the Detailed Regulations promulgated under the Regulation on the Supervision of the Banking Business), except where the loan exposure to a single business group is not more than W4 billion; and

 

   

any loss due to court judgments or similar decisions in civil proceedings in an amount exceeding 1% of the sum of the bank’s Tier I and Tier II capital (less any capital deductions) as of the end of the previous month, except where the loss is not more than W1 billion.

Restrictions on Lending

According to the Banking Act, commercial banks are prohibited from making any of the following categories of loans:

 

   

loans made directly or indirectly on the pledge of a bank’s own shares;

 

   

loans made directly or indirectly to enable a natural or a legal person to buy the bank’s own shares;

 

   

loans made to any of the bank’s officers or employees other than de minimis loans of up to (1) W20 million in the case of a general loan, (2) W50 million in the case of a general loan plus a housing loan, or (3) W60 million in the aggregate for general loans, housing loans and loans to pay damages arising from wrongful acts of employees in financial transactions;

 

   

credit (including loans) secured by a pledge of shares of a subsidiary corporation of the bank or to enable a natural or juridical person to buy shares of a subsidiary corporation of the bank; and

 

   

loans to any officers or employees of a subsidiary corporation of the bank, other than general loans of up to W20 million or general and housing loans of up to W50 million in the aggregate.

 

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Recent Regulations Relating to Retail Household Loans

The Financial Services Commission has implemented a number of changes in recent years to the regulations relating to retail household lending by banks. Under the currently applicable regulations:

 

   

as to any new loans secured by houses (including apartments) located nationwide, the loan-to-value ratio (the aggregate principal amount of loans secured by such collateral over the appraised value of the collateral) shall not exceed 70%;

 

   

as to any new loans secured by houses (including apartments) located in “speculative areas”, “overheated speculative areas” or “adjustment targeted areas”, in each case, as designated by the Government, the loan-to-value ratio should not exceed 50%, except that such maximum loan-to-value ratio is (x) 70% for low-income households that (i) have a combined (in case of married couple) annual income of no more than W90 million, (ii) do not currently own any housing and (iii) are using the loan to purchase low-price housing valued at W900 million or less (W800 million or less in the case of houses located in “adjustment targeted areas”) and (y) 80% for first-time homebuyers with a maximum residential mortgage loan amount of W600 million or less;

 

   

as to any new loans secured by houses (including apartments) located nationwide to be extended to a household that already owns one or more houses, the maximum loan-to-value ratio must be adjusted to 10% lower than the applicable loan-to-value ratio described above;

 

   

as to any new loans secured by houses (including apartments) located in “speculative areas”, “overheated speculative areas” or “adjustment targeted areas”, in each case as designated by the Government, to be extended to a household that already owns one or more houses, the loan to value ratio should not exceed 30% subject to certain exceptions under the applicable regulations;

 

   

as to any new loans secured by houses (including apartments) located in “speculative areas”, “overheated speculative areas” or “adjustment targeted areas”, in each case, as designated by the Government, the borrower’s debt-to-income ratio (calculated as (1) the aggregate annual total payment amount of (x) the principal of and interest on loans secured by such housing and existing mortgage and home equity loans and (y) the interest on other debts of the borrower over (2) the borrower’s annual income) should not exceed 40% (50% for those that are located in “adjustment targeted areas”), except that such maximum debt-to-income ratio is 60% for (a) low-income households that (i) have a combined (in case of married couple) annual income of less than W90 million, (ii) do not currently own any housing and (iii) are using the loan to purchase low-price housing valued at W900 million or less (W800 million or less in case of houses located in “adjustment targeted areas”) and (b) first-time homebuyers;

 

   

as to any new loans secured by apartments to be extended to a household that already owns one or more houses but wishes to purchase additional houses located in an unregulated Seoul metropolitan area, the maximum debt-to-income ratio must be adjusted to 10% lower than the applicable debt-to-income ratio described above; and

 

   

as to any new loans extended to a household that already has an aggregate loan amount exceeding W100 million (including the loan application amount and the revolving amount in case of a revolving loan), such household’s debt-service-ratio (calculated as (1) the aggregate annual total payment amount of the principal of and interest on financial liabilities divided by (2) the household’s annual income) should not exceed 40% unless otherwise specified by the applicable regulations.

Restrictions on Investments in Property

A bank may possess real estate property only to the extent necessary for conducting its business; provided that the aggregate value of such real estate property must not exceed 60% of the sum of its Tier I and Tier II capital (less any capital deductions). Any property acquired by a bank (1) through the exercise of its rights as a secured party or (2) the acquisition of which is prohibited by the Banking Act must be disposed of within three years, unless otherwise provided by the regulations thereunder.

 

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Restrictions on Shareholdings in Other Companies

Under the Banking Act, a bank may not own more than 15% of shares outstanding with voting rights of another company, except where, among other reasons:

 

   

the company issuing such shares is engaged in a business that falls under the category of financial businesses set forth by the Financial Services Commission (including companies which business purpose is to own equity interests in private equity funds); or

 

   

the acquisition of shares by the bank is necessary for corporate restructuring of such company and is approved by the Financial Services Commission.

In the above cases, a bank must satisfy either of the following requirements:

 

   

the total investment in companies in which the bank owns more than 15% of the outstanding shares with voting rights does not exceed 20% of the sum of Tier I and Tier II capital (less any capital deductions); or

 

   

the total investment in companies in which the bank owns more than 15% of the outstanding shares with voting rights does not exceed 30% of the sum of Tier I and Tier II capital (less any capital deductions) where the acquisition satisfies the requirements determined by the Financial Services Commission.

The Banking Act provides that a bank using its bank accounts and its trust accounts is not permitted to acquire the shares issued by the Major Shareholder of such bank in excess of an amount equal to 1% of the sum of Tier I and Tier II capital (less any capital deductions).

Restrictions on Bank Ownership

Under the Banking Act, subject to certain exceptions, a single shareholder and persons who stand in a special relationship with such shareholder (as described in the Presidential Decree to the Banking Act) may acquire beneficial ownership of up to 10% of a national bank’s total issued and outstanding shares with voting rights and up to 15% of a regional bank’s total issued and outstanding shares with voting rights. The government, the Korea Deposit Insurance Corporation and financial holding companies qualifying under the Financial Holding Companies Act are not subject to such ceilings. However, non-financial business group companies — namely, (1) any same shareholder group with an aggregate net assets of all non-financial companies belonging to such group of not less than 25% of the aggregate net assets of all corporations that are members of such group; (2) any group with aggregate assets of all non-financial companies belonging to such group of not less than W2 trillion; (3) any mutual fund in which the same shareholder group, as described in items (1) and (2) above, owns more than 4% of the total shares issued and outstanding; (4) a private equity fund (under the Financial Investment Services and Capital Markets Act) where (i) the general partner of such private equity fund, (ii) the limited partner whose equity holding ratio in such private equity fund is 10% or more, or (iii) the limited partners, being member companies of a single group of companies that belong to the same conglomerate as defined in the Monopoly Regulation and Fair Trade Act, whose aggregate equity holding ratio in such private equity fund is 30% or more falls under either of item (1) to (3) above; or (5) a special purpose company of a private equity fund where a private equity fund, as described in item (4) above, owns 4% or more of the special purpose company’s issued and outstanding shares or has actual control over the major business affairs of the special purpose company through, for example, appointment and dismissal of the officers – may not acquire beneficial ownership of shares of a national bank in excess of 4% of such bank’s outstanding voting shares, provided that such non-financial business group companies may acquire beneficial ownership of:

 

   

up to 10% of a national bank’s outstanding voting shares with the approval of the Financial Services Commission under the condition that such non-financial group companies will not exercise voting rights in respect of such shares in excess of the 4% limit; and

 

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in the event that a foreigner, as defined in the Foreign Investment Promotion Act, owns not less than 10% of a national bank’s outstanding voting shares, up to 10% of such bank’s outstanding voting shares without the approval of the Financial Services Commission, and in excess of 10%, 25% or 33% of such bank’s outstanding voting shares, with the approval of the Financial Services Commission, up to the number of shares owned by such foreigner.

In addition, any person (whether a Korean national or a foreigner), with the exception of non-financial business group companies described above, may also acquire in excess of 10% of a national bank’s total voting shares issued and outstanding, provided that an approval from the Financial Services Commission is obtained in instances where the total holding exceeds 10% (or 15% in the case of regional banks), 25% or 33% of the bank’s total voting shares issued and outstanding.

Deposit Insurance System

The Depositor Protection Act provides, through a deposit insurance system, insurance for certain deposits of banks in Korea. Under the Depositor Protection Act, all banks governed by the Banking Act, including Shinhan Bank and Jeju Bank, are required to pay to the Korea Deposit Insurance Corporation an insurance premium on a quarterly basis at such rate as determined by the Presidential Decree to the Depositor Protection Act, which shall not exceed 0.5% of the bank’s insurable deposits in any given year. The current insurance premium is 0.02% of insurable deposits for each quarter. If the Korea Deposit Insurance Corporation pays the insured amount, it will acquire the claims of the depositors within the payment amount. Under current rules, the Korea Deposit Insurance Corporation insures only up to a total of W50 million per an individual for deposits and interest in a single financial institution, regardless of when the deposits were made and the size of the deposits.

The Financial Consumer Protection Act

The Financial Consumer Protection Act (the “FCPA”) was enacted on March 24, 2020 and took effect beginning March 25, 2021. The FCPA unifies the systems for the protection of consumers of financial products, which had been dispersed in various laws, while tightening the existing consumer protection systems to strengthen the rights afforded to consumers of financial products. Banks under the Banking Act are financial instrument distributors subject to the FCPA, and deposit and loan products under the Banking Act are financial instruments subject to the FCPA.

Under the FCPA, a financial instrument distributor who intends to sell financial instruments shall comply with the following requirements: (i) confirmation of suitability and adequacy of financial instruments, (ii) compliance with the duty to explain, (iii) prohibition of unfair sales activities, (iv) prohibition of undue solicitation, and (v) prohibition of false or exaggerated advertising, etc. (collectively, the “Sales Principles”). If a financial instrument distributor breaches any of the Sales Principles, consumers may request the termination of such financial instrument within a period to be prescribed by a Presidential Decree and are entitled to unilaterally terminate the contract if the financial instrument distributor fails to present a justifiable reason for not accepting the consumer’s request. Consumers who purchased a loan product, in particular, shall be entitled to withdraw from the contract within 14 days from the later of (i) the date of receipt of the proceeds pursuant to the contract and (ii) the execution date of the contract (or the date of receipt of the documents necessary for execution of the contract (if required under the FCPA), regardless of whether the financial instrument distributor breached any of the Sales Principles. When a consumer files a lawsuit for damages against a financial instrument distributor for breach of the duty to explain, the financial instrument distributor (and not the consumer) shall bear the burden of proof to prove that no willful conduct or negligence was involved in the breach of such duty to explain. In the event of a dispute with a financial instrument distributor, consumers may apply for mediation to the Dispute Mediation Committee of the Financial Services Commission. If a financial instrument distributor files a lawsuit with a court while such mediation is in progress, the court may suspend the litigation proceedings. For certain small-sum cases, a financial instrument distributor may not file a lawsuit with a court until the completion of such mediation. Financial instrument distributors must accept requests from its consumers to access information

 

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for purposes of litigation or mediation. In the event the Financial Services Commission determines that there is a clear risk that a financial product may cause significant damage to the properties of customers, the Financial Services Commission may prohibit or restrict the solicitation of, and execution of a contract for, such financial product.

Trust Business

A bank that intends to enter into the trust business must obtain the approval of the Financial Services Commission. Trust activities of banks are governed by the Financial Investment Services and Capital Markets Act. Banks engaged in the banking business and trust business are subject to certain legal and accounting procedures requirements, including the following:

 

   

under the Banking Act, the Financial Investment Services and Capital Markets Act and the Trust Act, assets accepted in trust by a bank in Korea must be segregated from its other assets in the accounts of such bank; accordingly, banks engaged in the banking and trust businesses must maintain two separate accounts, the “banking accounts” and the “trust accounts,” and two separate sets of records which provide details of their banking and trust businesses, respectively; and

 

   

assets comprising the trust accounts are not available to depositors or other general creditors of such bank in the event the trustee is liquidated or is wound up.

In the event that a bank qualifies and operates as a collective investment business entity, a trustee, a custodian or a general office administrator under the Financial Investment Services and Capital Markets Act, it is required to establish relevant operation and management systems to prevent potential conflicts of interest among the banking business, the collective investment business, the trustee or custodian business and general office administration. These measures include:

 

   

prohibitions against officers, directors and employees of one particular business operation from serving as an officer, director and employee in another business operation, except where an officer or a director (1) serving in two or more business operations with no significant conflict of interest in accordance with the Presidential Decree on the Financial Investment Services and Capital Markets Act or (2) serving in a trustee business or a custodian business and simultaneously serving in a general office administrator business in accordance with the Financial Investment Services and Capital Markets Act;

 

   

prohibitions against the joint use or sharing of computer equipment or office equipment; and

 

   

prohibitions against the sharing of information by and among officers, directors and employees engaged in the different business operations.

A bank which qualifies and operates as a collective investment business entity may engage in the sale of beneficiary certificates of investment trusts which are managed by such bank. However, such bank is prohibited from engaging in the following activities:

 

   

acting as trustee of an investment trust managed by such bank;

 

   

purchasing with such bank’s own funds beneficiary certificates of an investment trust managed by such bank;

 

   

using in its sales activities of other collective investment securities information relating to the trust property of an investment trust managed by such bank;

 

   

selling through other banks established under the Banking Act beneficiary certificates of an investment trust managed by such bank;

 

   

establishing a short-term financial collective investment vehicle; and

 

   

establishing a mutual fund.

 

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Laws and Regulations Governing Other Business Activities

To enter the foreign exchange business, a bank must register with the Minister of the Ministry of Strategy and Finance. The foreign exchange business is governed by the Foreign Exchange Transaction Law. To enter the securities business, a bank must obtain the approval of the Financial Services Commission. The securities business is governed by regulations under the Financial Investment Services and Capital Markets Act. Pursuant to the above-mentioned laws, banks are permitted to engage in the foreign exchange business and the underwriting business for government and other public bonds.

In 2018, regulatory authorities are encouraging financial institutions to lower the ATM usage fees in order to decrease the financial expense burden on consumers. Further, in light of the increasing household debt, regulatory authorities are encouraging financial institutions to gradually increase the proportion of the principal of retail loans that are subject to the fixed interest rates from 14% in 2012 to 45% by 2017.

Principal Regulations Applicable to Credit Card Companies

General

Any person, including a bank, wishing to engage in the credit card business must obtain a license from the Financial Services Commission. In addition, in order to enter the credit card business, a bank must obtain a license from the Financial Services Commission (hereinafter, a bank which obtains such license is defined as “licensed bank engaged in the credit card business”). The credit card business is regulated and governed by the Specialized Credit Financial Business Act. Under the Specialized Credit Financial Business Act and regulations thereunder, a company in the same conglomerate group (as defined in the Monopoly Regulation and Fair Trade Act) may engage in the credit card business even though another company in the same conglomerate group is already engaged in such business, which was previously not permitted.

The Specialized Credit Financial Business Act establishes guidelines on capital adequacy and provides for other regulations relating to the supervision of credit card companies. The Specialized Credit Financial Business Act delegates regulatory authority over credit card companies to the Financial Services Commission and its executive body, the Financial Supervisory Service.

A licensed bank engaging in the credit card business is regulated by the Financial Services Commission and the Financial Supervisory Service.

The Financial Services Commission regulates credit card companies and licensed banks engaged in the credit card business by establishing guidelines or regulations on management of such companies. Moreover if the Financial Services Commission deems the financial condition of a credit card company or a licensed bank engaged in the credit card business to be unsound or such companies fail to satisfy the guidelines or regulations, the Financial Services Commission may take certain measures to improve the financial condition of such companies.

Restrictions on Scope of Business

Under the Specialized Credit Financial Business Act, a credit card company may conduct only the following types of business: (i) credit card business as licensed or other specialized credit finance businesses as registered pursuant to the Specialized Credit Financial Business Act; (ii) the businesses ancillary to the credit card business, (for example, providing cash advance loans to existing credit card holders, issuing and settling of debit cards and issuing, selling and settling of pre-paid cards); (iii) provision of unsecured or secured loans; (iv) provision of discount on notes; (v) purchase, management and collection of account receivables originated by companies in the course of providing goods and services; (vi) provision of payment guarantee; (vii) asset management business under the Asset Backed Securitization Act; (viii) credit investigation; and (ix) other incidental businesses related to the foregoing. Under the Specialized Credit Financial Business Act, a credit card company’s scope of business

 

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includes “businesses that utilize existing manpower, assets or facilities in a credit card company, as designated by the Financial Services Commission.” Under the current regulation established by the Financial Services Commission, a credit card company may engage in various types of business including, but not limited to, e-commerce, operation of insurance agency, delegation of card issuance, supply of payment settlement system, loan brokerage and brokerage of collective investment securities.

A credit card company’s average balance of claim amounts arising from the advance of loans to credit card holders (excluding such claims arising from the re-advance of loans to credit card holders following a change in the maturity or interest rate of such loans as part of a debt restructuring) as of the end of each quarter may not exceed the sum of the following amounts:

 

   

Average balance of claims during a quarter arising from the purchase of goods or services by credit card holders with credit cards; and

 

   

Amount of debit card usage during a quarter by debit card members.

Capital Adequacy

The Specialized Credit Financial Business Act provides for a minimum paid-in capital amount of: (i) W20 billion in the case of a specialized credit financial business company which wishes to engage in no more than two kinds of core businesses (i.e., credit card, installment finance, leasing and new technology business) and (ii) W40 billion in the case of an specialized credit financial business company, which wishes to engage in three or more kinds of core businesses.

Under the Specialized Credit Financial Business Act and regulations thereof, a credit card company must maintain a “capital adequacy ratio,” defined as the ratio of adjusted equity capital to adjusted total asset, of 8% or more and a “delinquent claim ratio,” defined as the ratio of delinquent claims to total claims as set forth under the regulations relating to the Specialized Credit Financial Business Act, of less than 10%.

Under the Specialized Credit Financial Business Act and regulations thereof, the minimum ratio of allowances for losses on loans, leased assets (except assets subject to an operating lease) and suspense receivables as of the date of accounting settlement (including semiannual preliminary accounts settlement) would be 0.5% of normal assets, 1% of precautionary assets and 20% of substandard assets, 75% of doubtful assets and 100% of estimated loss assets, and the minimum ratio of allowances for losses on card assets would be 1.1% (or 2.5%, in the case of card loan assets and revolving assets) of normal assets, 40% (or 50%, in the case of card loan assets and revolving assets) of precautionary assets, 60% (or 65%, in the case of card loan assets and revolving assets) of substandard assets, 75% of doubtful assets and 100% of estimated loss assets. In addition, a credit card company has to reserve a certain amount calculated according to relevant regulations as loss allowances for unused credit limits.

Liquidity

Under the Specialized Credit Financial Business Act and regulations thereunder, a credit card company must maintain a Won liquidity ratio (Won-denominated current assets/Won-denominated current liabilities) of 100% or more. In addition, once a credit card company is registered as a foreign exchange business institution with the Minister of the Ministry of Strategy and Finance, such credit card company is required to (1) maintain a foreign-currency liquidity ratio within three months (defined as foreign-currency liquid assets due within three months divided by foreign-currency liabilities due within three months) of not less than 80%, (2) maintain a ratio of foreign-currency liquid assets due within seven days (defined as foreign-currency liquid assets due within seven days less foreign-currency liabilities due within seven days, divided by total foreign-currency assets) of not less than 0% and (3) maintain a ratio of foreign-currency liquid assets due within a month (defined as foreign-currency liquid assets due within a month less foreign-currency liabilities due within a month, divided by total foreign-currency assets) of not less than negative 10%. The Financial Services Commission requires a credit card company to submit quarterly reports with respect to the maintenance of these ratios.

 

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Restrictions on Funding

Under the Specialized Credit Financial Business Act, a credit card company may raise funds using only the following methods: (i) borrowing from financial institutions, (ii) issuing corporate debentures or notes, (iii) selling securities held by the credit card company, (iv) transferring claims held by the credit card company, (v) borrowing and issuing foreign currency securities after registering itself as a foreign exchange business institutions under the Foreign Exchange Transactions Law, (vi) transferring claims held by the credit card company in connection with its businesses, or (vii) issuing securities backed by the claims held by the credit card company relating to its businesses.

Furthermore, a credit card company may borrow funds from offshore or issue foreign currency denominated securities once it is registered as a foreign exchange business institution with the Minister of the Ministry of Strategy and Finance.

A credit card company must ensure that its total asset does not exceed eight times the amount of its equity capital. However, if the credit card company cannot comply with such limit due to the occurrence of unavoidable events such as drastic changes in the domestic and global financial markets, such limit of its total assets compared to the equity capital may be adjusted by a resolution of the Financial Services Commission. A non-credit card company must ensure that its total asset does not exceed nine times the amount of its equity capital, until December 31, 2024.

Restrictions on Loans to Affiliate Companies

Under the Specialized Credit Financial Business Act and regulations thereof, a credit card company may not provide loans exceeding 50% of its equity capital, in the aggregate, to its specially related persons (as defined under the relevant laws) including, but not limited to, its affiliates.

Restrictions on Assistance to Other Companies

Under the Specialized Credit Financial Business Act, a credit card company may not engage in any of the following acts in conjunction with other financial institutions or companies: (i) holding voting shares under cross shareholding or providing credit for the purpose of avoiding the restrictions on loans to affiliate companies; (ii) acquiring shares under cross shareholding for the purpose of avoiding the limitation on purchase of its treasury shares under the Korean Commercial Code or the Financial Investment Services and Capital Markets Act; or (iii) other acts which are likely to have a material adverse effect on the interests of transaction parties as stipulated by the Presidential Decree to the Specialized Credit Financial Business Act, which are not yet provided.

A credit card company also may not extend credit for enabling another person to purchase the shares of such credit card company or to arrange financing for the purpose of avoiding the restrictions on loans to affiliate companies.

Restrictions on Investment in Real Estate

Under the Specialized Credit Financial Business Act and the regulations thereof, a credit card company may possess real estate only to the extent that such business conduct is designated by such laws and regulations, with certain exceptions such as for the purposes of factoring or leasing or as a result of enforcing its security rights, provided that the Financial Services Commission may limit the maximum amount a credit card company may invest in real estate investments for business purposes up to a percentage equal to or in excess of 100% of its equity capital.

Restrictions on Shareholding in Other Companies

Under the Specialized Credit Financial Business Act and the Act on the Structural Improvement of the Financial Industry, a credit card company and its affiliate financial institutions (together a “group”) are required

 

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to obtain prior approval of the Financial Services Commission if such credit card company, together with its affiliate financial institutions, (i) owns 20% or more of outstanding voting shares of a target company or (ii) owns 5% or more of outstanding voting shares of a target company, and shall be deemed to have control of the target company, including being the largest shareholder of such target company or otherwise.

Disclosure and Reports

Pursuant to the Specialized Credit Financial Business Act and the regulations thereof, the ordinary disclosure requirement for a credit card company is to disclose any material matters relating to management performance, profits and losses, corporate governance, competence of the employees or risk management within three months from the end of each fiscal year and within two months from the end of the first half of the fiscal year. In addition, a credit card company is required to disclose on an on-going basis certain matters such as the occurrence of non-performing loans, a financial incident or losses exceeding certain amounts. In addition, under the regulations issued by the Financial Services Commission, a credit card company or a licensed bank engaging in the credit card business must submit such report as required by the Governor of the Financial Supervisory Service, with certain important matters being reported as frequently as each month. In addition, all companies engaged in the specialized credit financial business under the Specialized Credit Financial Business Act, including, without limitation, credit card companies, must file a report to the Financial Supervisory Service regarding the result of settlement of accounts within one month after the end of its fiscal year. Also, these companies are required to conduct a provisional settlement of accounts for each quarter and file a report to the Financial Supervisory Service within one month after the end of such quarter.

Risk of Loss Due to Lost, Stolen, Forged or Altered Credit Cards

Under the Specialized Credit Financial Business Act, upon notice from the holder of a credit card or a debit card of its loss or theft, a credit card company or a licensed bank engaged in the credit card business, as the case may be, is liable for any loss arising from the unauthorized use of credit cards or debit cards thereafter as well as any loss from unauthorized transactions made within 60 days prior to such notice. However, a credit card company or a licensed bank engaged in the credit card business, as the case may be, may transfer to the cardholder all or part of the risks of loss associated with unauthorized transactions made within 60 days prior to such notice, in accordance with the standard terms and conditions agreed between the credit card company or the licensed bank engaged in the credit card business, as the case may be, and the cardholder, provided that the loss or theft must be due to the cardholder’s willful misconduct or negligence. Disclosure of a cardholder’s password under duress or threat to the cardholder’s or his/her family’s life or health will not be deemed as the cardholder’s willful misconduct or negligence.

Moreover, a credit card company or a licensed bank engaged in the credit card business, as the case may be, is also responsible for any losses resulting from the use of forged or altered credit cards, debit cards and pre-paid cards. However, a credit card company or a licensed bank engaged in the credit card business, as the case may be, may transfer all or part of this risk of loss to holders of credit cards in the event of willful misconduct or gross negligence by holders of such cards if the terms and conditions of the written agreement entered between the credit card company or a licensed bank engaged in the credit card business, as the case may be, and holders of such cards specifically provide for such transfer. For these purposes, disclosure of a customer’s password that is made intentionally or through gross negligence, or the transfer of or giving as collateral of the credit card or debit card, is considered willful misconduct or gross negligence.

In addition, the Specialized Credit Financial Business Act prohibits a credit card company from transferring to merchants the risk of loss arising from lost, stolen, forged or altered credit cards, debit cards or pre-paid cards; provided, however, that a credit card company may enter into an agreement with a merchant under which the merchant agrees to be responsible for such loss if caused by the merchant’s gross negligence or willful misconduct.

 

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Each credit card company or a licensed bank engaged in the credit card business must institute appropriate measures such as establishing reserves, purchasing insurance or joining a cooperative association in order to fulfill its obligations related to the risk of loss arising from unauthorized use due to lost, stolen, forged or altered credit cards, debit cards or pre-paid cards.

Under the Specialized Credit Financial Business Act, the Financial Services Commission may take necessary measures to maintain credit order and protect consumers by establishing standards to be complied with by credit card companies relating to:

 

   

maximum limits for cash advances on credit cards;

 

   

restrictions on debit cards with respect to per day or per transaction usage;

 

   

aggregate issuance limits and maximum limits on the amount per card on pre-paid cards;

 

   

calculation and determination of credit limits;

 

   

determination of the amount limit of credit cards;

 

   

provisions included in credit card agreements;

 

   

management of credit card merchants;

 

   

collection on claims; or

 

   

classification of credit card holders for purposes of determining the fees applicable to such holders.

Lending Ratio in Ancillary Business

Pursuant to the Presidential Decree of the Specialized Credit Financial Business Act, as amended in January 2020, a credit card company must maintain a quarterly average balance of receivables arising from cash advances to credit card holders (excluding cash advances incurred by re-lending to a credit card holder after modifying the terms and conditions, such as maturity or interest rate, of the original cash advance for debt rescheduling purposes) no greater than its aggregate quarterly average balance of receivables arising from credit card holders’ purchase of goods and services (excluding the amount of receivables arising from the purchase of goods and services using an exclusive use card for business purposes) plus its aggregate quarterly amount of payments made by members using their debit cards.

Issuance of New Cards and Solicitation of New Card Holders

The Presidential Decree of the Specialized Credit Financial Business Act establishes the conditions under which a credit card company or a licensed bank engaged in the credit card business may issue new cards and solicit new members. Specifically, new credit cards may be issued only to the following persons that meet all of the following criteria: (i) age of 19 years or more as defined in the Korean Civil Code, or age of 18 years or more with evidence of employment as of the date of the credit card application; (ii) satisfaction of a minimum credit score as publicly announced by the Financial Services Commission, provided that the minimum personal credit score requirement will not apply in the case where (a) the credit card company can confirm through objective evidence that an applicant is sufficiently capable of paying for his or her credit card use or such applicant can provide objective evidence therefor, or (b) a credit card function is added to an existing debit card for added convenience to the card holder and the credit card function is subject to limits determined by the Financial Services Commission; (iii) satisfaction of the application scoring system for the relevant credit; and (iv) verification of personal identity.

In addition, a credit card company or a licensed bank engaged in the credit card business, as the case may be, may not engage in the following methods of soliciting credit card holders: (i) providing economic benefits or conditioning such benefits in excess of 10% of the annual credit card fee (in the case of no-annual fee credit

 

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cards, the average annual fees will be W10,000) in connection with issuance of credit cards; (ii) solicitation on streets and private roads as prescribed under the Road Act and Private Road Act, public place and corridors used by the general public; (iii) solicitation through visits, except those visits made upon prior consent and visits to a business area; (iv) solicitation through pyramid sales methods; and (v) solicitation through the Internet, as further discussed below.

In addition, a credit card company or a licensed bank engaged in the credit card business is required to check whether the credit card applicant has any delinquent debt owed to any other credit card company or other financial institutions which the applicant is unable to repay, and also require, in principle, with respect to solicitations made through the Internet, the certified electronic signature of the applicant. Moreover, persons who intend to engage in solicitation of credit card applicants must register with the Financial Services Commission, unless the solicitation is made by officers or employees of a credit card company or a company in business alliance with such credit card company.

Compliance Rules on Collection of Receivable Claims

Pursuant to the Specialized Credit Financial Business Act and its regulations, a credit card company or a licensed bank engaged in the credit card business are prohibited from collecting its claims by way of:

 

   

exerting violence or threat of violence;

 

   

informing a Related Party (a guarantor of the debtor, blood relative or fiancée of the debtor, a person living in the same household as the debtor or a person working in the same workplace as the debtor) of the debtor’s liability without just cause;

 

   

providing false information relating to the debtor’s obligation to the debtor or his or her Related Party;

 

   

threatening to sue or suing the debtor for fraud despite lack of affirmative evidence to establish that the debtor has submitted forged or false documentation with respect to his/her capacity to make payment;

 

   

visiting or telephoning the debtor during late hours between 9:00 p.m. and 8:00 a.m.; and

 

   

utilizing other uncustomary methods to collect the receivables thereby invading the privacy or the peacefulness in the workplace of the debtor or his or her Related Party.

Principal Regulations Applicable to Financial Investment Companies

General

The securities business is regulated and governed by the Financial Investment Services and Capital Markets Act. Financial investment companies are under the regulation and supervision of the Financial Services Commission, the Financial Supervisory Service and the Securities and Futures Commission.

Under the Financial Investment Services and Capital Markets Act, a financial investment company may engage in dealing, brokerage, collective investment, investment advice, discretionary investment management or trust businesses if it has obtained relevant licenses from the Financial Services Commission.

A financial investment company may also engage in certain businesses ancillary to the primary business or certain other additional businesses by submitting a report to the Financial Services Commission within two weeks from the commencement of the business without obtaining any separate license. Approval to merge with any other entity or to transfer all or substantially all of a business must also be obtained from the Financial Services Commission.

Under the Act on the Structural Improvement of the Financial Industry, if the Government deems a financial investment company’s financial condition to be unsound or if a financial investment company fails to meet the

 

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applicable Net Operating Equity Ratio (as defined below), the government may order certain sanctions, including among others, sanctions against a financial investment company or its officers or employees, capital increase or reduction and a suspension or assignment of a part or all of business operation.

Regulations on Financial Soundness — Capital Adequacy

The Financial Investment Services and Capital Markets Act sets forth various types of brokerage and/or dealing business licenses based on (i) the scope of products and services that may be provided by each type of the brokerage and/or dealing licensee and (ii) the type of customers to which such products and services may be provided. For example, a financial investment company engaged in the brokerage, dealing and underwriting businesses with retail investors as well as professional investors in connection with all types of securities is required to have a minimum paid-in capital of W53 billion in order to obtain a license for such brokerage, dealing and underwriting businesses.

Under the Financial Investment Service Regulations, as amended and effective as of January 31, 2019, the soundness requirement of financial investment companies changed from the previous net operating equity ratio requirement to a net equity ratio requirement. The net equity ratio is calculated according to the following formula:

Net Equity Ratio = (Net Operating Equity – Total Risk) / Equity Capital Maintenance Requirement for Each Service Unit

The terms “Net Operating Equity” and “Total Risk” for the purpose of the above-stated formula are defined and elaborated in the regulations of the Financial Services Commission. Generally, the Net Operating Equity, the Total Risk and the Equity Capital Maintenance Requirement for Each Service Unit are to be calculated according to the following formula:

Net Operating Equity = Net assets (total assets - total liabilities) - the total of items that may be deducted + the total of items that may be added;

Total Risk = market risk + counterparty risk + management risk; and

Equity Capital Maintenance Requirement for Each Service Unit = Mandatory Equity Capital to be Required for Each Licensed Service Unit × 70%

The regulations of the Financial Services Commission require, among other things, financial investment companies to maintain the net equity ratio at a level equal to or higher than 100% at the end of each quarter of the fiscal year.

In addition, all Korean companies, including financial investment companies, are required to set aside, as a legal reserve, 10% of the cash portion of the annual dividend or interim dividend in each fiscal year until the reserve reaches 50% of the stated capital.

Under the Financial Investment Services and Capital Markets Act and regulations thereunder, the minimum ratio of allowances for losses on loans and suspense receivables specified under such regulations is 0.5% of normal assets, 2% of precautionary assets, 20% of substandard assets, 75% of doubtful assets and 100% of estimated loss assets.

Other Provisions on Financial Soundness

The Financial Investment Services and Capital Markets Act, the Presidential Decree of the Financial Investment Services and Capital Markets Act and the regulations of the Financial Services Commission also

 

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include certain provisions which are designed to regulate certain types of activities relating to the management of the assets of a securities company, subject to certain exceptions. Such provisions include:

 

   

restrictions on the holdings by a securities company of securities issued by another company which is the largest shareholder or the major shareholder (each as defined under the Financial Investment Services and Capital Markets Act) of such securities company; and

 

   

restrictions on providing money or credit to the largest shareholder (including specially-related persons of such shareholder), major shareholders, officers and specially-related persons of the securities company.

Principal Regulations Applicable to Insurance Companies

General

Insurance companies are regulated and governed by the Insurance Business Act (the “Insurance Business Act”). In addition, insurance companies in Korea are under the regulation and supervision of the Financial Services Commission and its governing entity, the Financial Supervisory Service.

Under the Insurance Business Act, approval to commence an insurance business must be obtained from the Financial Services Commission based on the type of insurance businesses, which are classified as life insurance business, non-life insurance business and third type insurance business. Life insurance business means an insurance business which deals with life insurance policies or pension insurance policies (including retirement insurance policies). Non-life insurance business means an insurance business which deals with fire insurance policies, marine insurance policies, car insurance policies, guaranty insurance policies, reinsurance policies, liability insurance policies or other insurance policies prescribed under the Presidential Decree of the Insurance Business Act. Third type insurance business means an insurance business which deals with injury insurance policies, health insurance policies or nursing care insurance policies. Under the Insurance Business Act, insurance companies are not allowed to engage in both a life insurance business and a non-life insurance business, subject to certain exceptions.

If the Government deems an insurance company’s financial condition to be unsound or if an insurance company fails to properly manage the business as set forth under relevant Korean law, the government may order certain sanctions including, among others, sanctions against an insurance company or its officers or employees, capital increase or reduction and a suspension or assignment of a part or all of business operation.

Capital Adequacy

The Insurance Business Act requires a minimum paid-in capital of W30 billion for an insurance company; provided, that, the insurance company which intends to engage in only certain types of insurance policies may have a lower paid-in capital pursuant to the Presidential Decree of the Insurance Business Act.

In addition to the minimum capital requirement, an insurance company is required to maintain a Solvency Margin Ratio of 100% or more. “Solvency Margin Ratio” is the ratio of the Solvency Margin to the Standard Amount of the Solvency Margin. Solvency Margin is the aggregate amount of net assets and amounts that are liabilities in the balance sheet but are usable to cover loss risk (e.g., the amount of subordinated liabilities), less the amount that the Governor of the Financial Supervisory Service deems unusable to compensate for losses incurred by unexpected risks of an insurance company, among assets or capital in the balance sheet, such as stock discounts and treasury stocks. The Standard Amount of Solvency Margin for life insurance companies is defined under the regulation of the Financial Services Commission.

On January 1, 2023, the Financial Supervisory Service introduced the K-ICS, a new regulatory solvency regime for insurance companies, based on the International Capital Standard developed by the International

 

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Association of Insurance Supervisors, which is similar in substance to the Solvency II Directive of the European Union. Under the K-ICS, at the time of computation of the Solvency Margin, insurance contract liabilities are expected to be measured based on market value, rather than book value, and at the time of computation of the Standard Amount of the Solvency Margin, risks associated with termination, business expenses, longevity, catastrophes and asset concentration risks are added, which would require a number of insurance companies in Korea with a large portfolio of high guaranteed rate of return products to obtain additional capital to meet their capital adequacy requirements. However, the Financial Supervisory Service has allowed for deduction from available capital on a gradual basis and for gradual recognition of risks in relation to required capital for up to 10 years. Even if the Solvency Margin Ratio under the K-ICS is less than 100%, corrective measures will be withheld in case the Solvency Margin Ratio under the prior risk-based capital regime exceeds 100% for up to five years, to ease the burden on insurance companies.

Under the Insurance Business Act, the Presidential Decree and other regulations thereunder, for each accounting period, insurance companies are required to appropriate policy reserve that is earmarked for future payments of insurance money, refund and dividends to policyholders (hereinafter collectively referred to as “Insurance Money”) for each insurance contract. However, if an insurance company has reinsured a portion of its insurance contracts with a creditworthy reinsurance company in order to lower its overall risk, in principle, the insurance company is not required to appropriate policy reserve for the reinsured contracts. Instead, the reinsurance company is required to appropriate such policy reserve for the reinsured contracts. The Insurance Business Act was amended on January 24, 2011 to classify the insurance products into two categories: (i) reportable insurance products and (ii) voluntary insurance products. Under this amendment, only the changes to the terms and conditions of the reportable insurance products require a prior report and approval from the Financial Supervisory Service and the voluntary insurance products can be sold without prior approval from the Financial Supervisory Service. The policy reserve needs to be appropriated in accordance with the policy reserve calculation method for each insurance product as stipulated in amended Insurance Business Act.

The policy reserve amount consists of the following: (i) insurance contract liabilities (the sum of (a) the amount reserved by applying current estimates of future cash flow in order to pay the insurance proceeds, etc. for which an event of payment under the insurance policy has occurred as of the end of each fiscal year and (b) the amount reserved by applying current estimates of future cash flow in order to pay the insurance proceeds, etc. in the future although an event of payment under the insurance policy has not occurred as of the end of each fiscal year), (ii) investment contract liabilities (amounts reserved by insurance companies for the payment of insurance proceeds, etc. in the future for insurance contracts classified as investment contracts among insurance contracts) and (iii) amounts reserved by applying current estimates on future cash flows in the manner prescribed by the Financial Services Commission.

Pursuant to the regulations established by the Financial Services Commission, insurance companies are required to maintain allowances for outstanding loans, accounts receivables and other credits (including accrued income, payment on account, and bills receivables or dishonored) in an aggregate amount covering not less than 0.5% of normal credits, 2% of precautionary credits, 20% of substandard credits, 50% of doubtful credits and 100% of estimated loss credits, provided that the minimum ratio of allowances for certain type of outstanding loans by insurance companies to individuals and households (including, retail loans, housing loans, and other forms of retail loans extended to individuals not registered for business), is increased to 1% of normal credits, 10% of precautionary credits and 55% of doubtful credits. Furthermore, the regulations on insurance companies became more stringent in September 2010 by adding a requirement that insurance companies maintain allowance for bad debts in connection with real estate project financing loans in excess of 0.9% of normal credits and 7% of precautionary credits.

Variable Insurance and Bancassurance Agents

Variable insurance is regulated pursuant to the Insurance Business Act and the Financial Investment Services and Capital Markets Act. In order for an insurance company to sell variable insurance to a policyholder

 

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and operate such variable insurance, the insurance company must obtain a license with respect to collective investment business from the Financial Services Commission and register as a selling company with the Financial Services Commission. In this case, according to the Financial Investment Services and Capital Markets Act, an insurance company will be regulated as an investment trust and assets acquired in connection with variable insurance must be held by a trust company that is registered with the Financial Services Commission pursuant to the Financial Investment Services and Capital Markets Act.

According to the Financial Investment Services and Capital Markets Act, insurance companies may operate variable insurance through (i) mandating all of the management and the management instruction business to another asset management company, (ii) operating by way of discretionary investment all of the assets constituting the investment advisory assets out of the investment trust assets, or (iii) operating all of the investment trust assets into other collective investment securities, thereby allowing all of the particular variable insurance assets to be outsourced.

The Insurance Business Act permits banks, securities companies, credit card companies and other financial institutions to register as insurance agents or insurance brokers and engage in the insurance business (the “Bancassurance Agents”), who are currently permitted to sell all types of life and non-life insurance products, except for protection type insurance products, such as whole life insurance, critical illness insurance and automobile insurance.

Restrictions on Investment of Assets

According to the Insurance Business Act, insurance companies are prohibited from making any of the following investment of assets:

 

   

owning any real estate (excluding any real estate owned as a result of enforcing their own security interest) other than real estate for conducting its business as designated by the Presidential Decree. In any case, the total amount of real estate owned by an insurance company must not exceed 25% of its Total Assets, provided that investment in real estate for a separate account is limited to 15% of the assets of such separate account;

 

   

loans made for the purpose of speculation in commodities or securities;

 

   

loans made directly or indirectly to enable a natural or legal person to buy their own shares;

 

   

loans made directly or indirectly to finance political campaigns and other similar activities; and

 

   

loans made to any of the insurance company’s officers or employees other than loans based on insurance policy or de minimis loans of up to (1) W20 million in the case of a general loan, (2) W50 million in the case of a general loan plus a housing loan, or (3) W60 million in the aggregate for general loans and housing loans.

In addition, insurance companies are not allowed to exceed 50% of its Total Assets with respect to holding foreign currency under the Foreign Exchange Transaction Act or owning offshore real estate.

Regulations on Class Actions Regarding Securities

The Law on Class Actions Regarding Securities was enacted as of January 20, 2004 and last amended on May 28, 2013. The Law on Class Actions Regarding Securities governs class actions suits instituted by one or more representative plaintiff(s) on behalf of 50 or more persons who claim to have been damaged in a capital markets transaction involving securities issued by a listed company in Korea.

Applicable causes of action with respect to such suits include:

 

   

claims for damages caused by misleading information contained in a securities statement;

 

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claims for damages caused by the filing of a misleading business report, semi-annual report, or quarterly report;

 

   

claims for damages caused by insider trading or market manipulation; and

 

   

claims instituted against auditors for damages caused by accounting irregularities.

Any such class action may be instituted upon approval from the presiding court and the outcome of such class action will have a binding effect on all potential plaintiffs who have not joined the action, with the exception of those who have filed an opt out notice with such court.

U.S. Regulations

As a substantial majority of our and our subsidiaries’ operations are in Korea, we are primarily subject to the regulations and supervision of the Financial Services Commission and the Financial Supervisory Service. Our subsidiaries, however, have limited operations in the United States, and we own a bank in the United States. Therefore, we and our U.S. operations are subject to U.S. supervision, regulation and enforcement by relevant authorities in the United States with regard to our U.S. operations.

U.S. Banking Regulations

Our operations in the United States are subject to a variety of regulatory regimes. Shinhan Bank maintains an uninsured branch in New York, which is licensed by the New York State Department of Financial Services (the “Department”) and registered with the banking authority of Korea. Shinhan Bank’s New York branch is subject to regulation and examination by the Department under its licensing authority. In addition, the Board of Governors of the Federal Reserve System (the “Federal Reserve Board”) exercises examination and regulatory authority over Shinhan Bank’s U.S. branch. We also own a non-member state chartered bank, Shinhan Bank America, which is regulated by the Department, as its chartering authority, and by the Federal Deposit Insurance Corporation (“FDIC”), as its primary federal banking regulator and as the insurer of its deposits. Our U.S. branch and U.S. bank subsidiary are subject to restrictions on their respective activities, as well as prudential restrictions, such as limits on extensions of credit to a single borrower, and restrictions on transactions with affiliates, among other things. We are also a financial holding company and a bank holding company under U.S. banking laws and our U.S. operations are subject to regulation, supervision and enforcement by the Federal Reserve Board.

Shinhan Bank’s U.S. Branch

The Department, as the licensing authority of Shinhan Bank’s U.S. branch, has the authority, in certain circumstances, to take possession of the business and property of Shinhan Bank located in New York. Such circumstances generally include violations of law, unsafe business practices and insolvency. If the Department exercised this authority over the New York branch of Shinhan Bank, all assets of Shinhan Bank located in New York would generally be applied first to satisfy creditors of the New York branch. Any remaining assets would be applied to satisfy creditors of other U.S. offices of Shinhan Bank, after which any residual assets of the New York branch would be returned to the principal office of Shinhan Bank, and made available for application pursuant to any Korean insolvency proceeding.

Financial Holding Company

In addition to the direct regulation of Shinhan Bank’s U.S. branch by the Department and the Federal Reserve Board, because we operate a U.S. branch and have a subsidiary bank in the U.S., our nonbanking activities in the United States are subject to regulation by the Federal Reserve Board pursuant to the International Banking Act of 1978, the Bank Holding Company Act of 1956 (the “BHC Act”), and other laws. We have elected to be a “financial holding company” under the BHC Act. Financial holding companies may engage in a broader spectrum of activities than bank holding companies or foreign banking organizations that are not

 

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financial holding companies, including underwriting and dealing in securities. To maintain our financial holding company status and engage in activities permissible for a financial holding company, (i) we and our U.S. subsidiary bank located in New York are required to be “well capitalized” and “well managed,” (ii) our U.S. branch is required to meet certain examination ratings, and (iii) our subsidiary bank in New York is required to maintain a rating of at least “satisfactory” under the Community Reinvestment Act of 1977 (the “CRA”).

A major focus of U.S. governmental policy relating to financial institutions in recent years has been aimed at fighting money laundering and terrorist financing. Regulations applicable to us and our subsidiaries impose obligations to maintain effective policies, procedures and controls to detect, prevent and report money laundering and terrorist financing and to verify the identities of clients. Failure of a financial institution to maintain and implement adequate programs to combat money laundering and terrorist financing could have serious consequences for the firm, both in legal terms and in terms of our reputation.

The Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), which was enacted on July 21, 2010 in response to the financial crisis, impacts the financial services industry by addressing, among other issues, systemic risk oversight, bank capital standards, the liquidation of failing systemically important institutions, over-the-counter and cleared derivatives, the ability of banking entities, including non-U.S. banks with branches in the U.S., like us, to engage in proprietary trading activities and invest in hedge funds and private equity funds (the so-called Volcker rule), consumer and investor protection, hedge fund registration, securitization, investment advisors, shareholder “say on pay,” the role of credit-rating agencies, and more. The Dodd-Frank Act requires various federal banking and financial regulatory authorities to adopt a broad range of implementing rules and regulations. Such authorities have significant discretion in drafting the implementing rules and regulations.

The Dodd-Frank Act provides regulators with tools to impose greater capital, leverage and liquidity requirements and other prudential standards, particularly for financial institutions that pose significant systemic risk. Pursuant to the Dodd-Frank Act, the Federal Reserve Board has implemented rules that establish enhanced prudential standards for the U.S. operations of foreign banking organizations (“FBOs”) such as us. In imposing such heightened prudential standards on non-U.S. banks such as us, the Federal Reserve Board is directed to take into account the principle of national treatment and equality of competitive opportunity, and the extent to which the foreign bank holding company is subject to comparable home country standards.

On May 24, 2018, the Economic Growth, Regulatory Relief and Consumer Protection Act (the “Reform Act”) was signed into law. Among other regulatory changes, the Reform Act amends various sections of the Dodd-Frank Act, including by raising the asset threshold for automatic application of enhanced prudential standards to FBOs under the Dodd-Frank Act from $50 billion in total global consolidated assets to $250 billion. The bill exempted FBOs with total global consolidated assets of less than $100 billion from these enhanced prudential standards effective immediately upon enactment of the bill. In October 2019, the Federal Reserve Board issued a final rule to implement the Reform Act’s changes to the application of enhanced prudential standards with respect to U.S. bank holding companies and FBOs (the “EPS Tailoring Rule”). The EPS Tailoring Rule delineates three categories of enhanced prudential standards (“EPS categories”) applicable to FBOs based on an FBO’s asset size and other factors such as the degree of the cross-jurisdictional activity, reliance on short-term wholesale funding, nonbank assets, and off-balance sheet exposures of an FBO’s U.S. operations. The EPS Tailoring Rule generally determines the stringency of enhanced prudential standards applicable to FBOs based on the risk profile of the FBO’s U.S. operations, rather than its global footprint, with most enhanced prudential standards applying only to FBOs with combined U.S. assets of at least $100 billion. FBOs with global assets of $100 billion or more and a relatively limited U.S. presence, such as us, are subject to certain minimum standards under the EPS Tailoring Rule, with the Federal Reserve Board relying primarily on compliance with comparable home-country prudential standards with respect to such FBOs.

If our size or risk profile were to increase, our combined U.S. operations may be subject to certain further enhanced prudential standards. In particular, enhanced prudential standards applicable to FBOs require an FBO

 

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with both significant total global consolidated assets and significant U.S. assets (excluding the total assets of each U.S. branch and agency) to establish a U.S. top-tier intermediate holding company (“IHC”) over all U.S. bank and nonbank subsidiaries, and generally subject such an FBO’s IHC to the same capital adequacy standards, including minimum risk based capital and leverage requirements, liquidity, liquidity risk management, stress testing and single counterparty credit limits as those applicable to U.S. bank holding companies in the same EPS category under the EPS Tailoring Rule. In addition, certain enhanced prudential standards will apply to the combined U.S. operations of an FBO whether or not the FBO is required to establish a U.S. IHC. We continue to assess the full impact of these enhanced prudential requirements and the EPS Tailoring Rule on our business.

In addition, as an FBO with more than $250 billion in total global consolidated assets that does not otherwise meet certain category thresholds identified in the EPS Tailoring Rule, we are currently required to submit periodically to the Federal Reserve Board and FDIC a resolution plan for the orderly resolution of our U.S. operations under the U.S. Bankruptcy Code or other applicable insolvency laws in a rapid and orderly fashion in the event of future material financial distress or failure. If the Federal Reserve Board and the FDIC jointly determine that the resolution plan is not credible and the deficiencies are not cured in a timely manner, they may jointly impose more stringent capital, leverage or liquidity requirements or restrictions on our growth, activities or operations. If we were to fail to address the deficiencies in the resolution plan when required, we could eventually be required to divest certain assets or operations.

In October 2019, the Federal Reserve Board and FDIC issued a final rule addressing the applicability of resolution planning requirements for FBOs (the “FBO Resolution Plan Rule”). The FBO Resolution Plan Rule applies reduced resolution plan filing requirements to FBOs that have $250 billion or more in total global consolidated assets and that do not otherwise meet certain category thresholds identified in the EPS Tailoring Rule, such as us, requiring such FBOs to submit a reduced content resolution plan every three years.

In July 2019, U.S. federal regulatory agencies adopted amendments to the Volcker Rule regulations to implement the Volcker Rule amendments included in the Reform Act, and also in 2019 such U.S. federal regulatory agencies adopted certain targeted amendments to the Volcker Rule regulations to simplify and tailor certain compliance requirements relating to the Volcker Rule. In June 2020, U.S. federal regulatory agencies adopted additional revisions to the Volcker Rule’s restrictions on banking entities sponsoring and investing in certain covered hedge funds and private equity funds, including by adopting new exemptions allowing banking entities to sponsor and invest without limit in credit funds, venture capital funds, customer facilitation funds and family wealth management vehicles (the “Covered Fund Amendments”). The Covered Fund Amendments also loosen certain other restrictions on extraterritorial fund activities and direct parallel or co-investments made alongside covered funds. The Covered Fund Amendments therefore should expand the ability of banking entities to invest in and sponsor private funds. The ultimate consequences of the Reform Act on the Fund and its activities remain uncertain, and it remains unclear whether any particular other legislative or regulatory proposals will be enacted or adopted.

Shinhan Bank America

Shinhan Bank America, a state chartered bank that is located in New York and is not a member of the Federal Reserve Board, is subject to extensive regulation and examination by the Department, as its chartering authority, and by the FDIC, as the insurer of its deposits and as its primary federal banking regulator. The federal and state laws and regulations which are applicable to banks regulate, among other things, the activities in which they may engage and the locations at which they may engage in them, their investments, their reserves against deposits, the timing of the availability of deposited funds and transactions with affiliates. Shinhan Bank America must file reports with the Department and the FDIC concerning its activities and financial condition, in addition to obtaining regulatory approvals prior to entering into certain transactions, such as establishing branches and mergers with, or acquisitions of, other depository institutions. The Department and the FDIC periodically examine the bank to test Shinhan Bank America’s safety and soundness and its compliance with various regulatory requirements. This comprehensive regulatory and supervisory framework restricts the activities in

 

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which a bank can engage and is intended primarily for the protection of the FDIC insurance fund and the bank’s depositors. Regulatory authorities have extensive discretion in connection with their supervisory and enforcement activities and examination policies, which include setting policies with respect to the classification of assets and the establishment of adequate loan loss reserves. Any change in such regulations, whether by the Department, the FDIC or as a result of the enactment of legislation, could have a material adverse impact on Shinhan Bank America and its operations.

Capital Requirements. The FDIC imposes capital adequacy standards on state-chartered banks like Shinhan Bank America. The “prompt corrective action” framework under the Federal Deposit Insurance Corporation Improvement Act of 1991 (“FDICIA”), provides, among other things, for expanded regulation of insured depository institutions, including banks, and their parent holding companies. As required by FDICIA, the federal banking agencies have established five capital tiers ranging from “well capitalized” to “critically undercapitalized” for insured depository institutions. In order for our U.S. bank subsidiary to be classified as “well capitalized,” which is necessary in order for us to maintain our financial holding company status, it must maintain a minimum 5% Tier I leverage ratio, a 6.5% common equity Tier I capital ratio, a 8% Tier I risk-based capital ratio and a 10% total risk-based capital ratio.

In order for Shinhan Bank America to be classified as “adequately capitalized” under FDICIA’s prompt corrective action standards, which is necessary in order for Shinhan Bank America to avoid certain restrictions under FDICIA, it must maintain a minimum 4% Tier I leverage ratio, a 4.5% common equity Tier I capital ratio, a 6% Tier I risk-based capital ratio and a 8% total risk-based capital ratio.

As of December 31, 2023, Shinhan Bank America exceeded all of the capital ratio standards for a well-capitalized bank with a Tier I leverage ratio of 10.64%, a common equity Tier I risk-based capital ratio of 14.93%, a Tier I risk-based capital ratio of 14.93% and a total risk-based capital ratio of 15.90%.

Activities and Investments of New York-Chartered Banks. Shinhan Bank America derives its lending, investment and other authority primarily from the applicable provisions of New York State Banking Law and the regulations of the Department, as well as FDIC regulations and other federal laws and regulations. See “— Activities and Investments of FDIC-Insured State-Chartered Banks” below. These New York laws and regulations authorize Shinhan Bank America to invest in real estate mortgages, consumer and commercial loans, certain types of debt securities, including certain corporate debt securities and obligations of federal, State and local governments and agencies, and certain other assets. A bank’s aggregate lending powers are not subject to percentage of asset limitations, but, as discussed below, there are limits on the amount of credit exposure that a bank may have to a single borrower or group of related borrowers. A New York-chartered bank may also exercise trust powers upon approval of the Department. Shinhan Bank America does not currently have trust powers.

With certain limited exceptions, Shinhan Bank America may not make loans or extend credit for commercial, corporate or business purposes (including lease financing) to a single borrower, the aggregate amount of which would be in excess of 15% of Shinhan Bank America’s net worth, on an unsecured basis, and 25% of the net worth if the excess is collateralized by readily marketable collateral or collateral otherwise having a value equal to the amount by which the loan exceeds 15% of Shinhan Bank America’s net worth. In calculating the amount of outstanding loans or credit to a particular borrower for this purpose, Shinhan Bank America must include its credit exposure arising from derivative transactions with the borrower.

Activities and Investments of FDIC-Insured State-Chartered Banks. The activities and equity investments of FDIC-insured, state-chartered banks are generally limited to those that are permissible for national banks. Under regulations dealing with equity investments, an insured state bank generally may not directly or indirectly acquire or retain any equity investment of a type, or in an amount, that is not permissible for a national bank. An insured state bank may, among other things, (i) acquire or retain a majority interest in a subsidiary that is engaged in activities that are permissible for the bank itself to engage in, (ii) invest as a limited partner in a partnership the

 

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sole purpose of which is direct or indirect investment in the acquisition, rehabilitation or new construction of a qualified housing project, provided that such limited partnership investments may not exceed 2% of the bank’s total assets, and (iii) acquire up to 10% of the voting stock of a company that solely provides or reinsures directors’, trustees’ and officers’ liability insurance coverage or bankers’ blanket bond group insurance coverage for insured depository institutions. In addition, an FDIC-insured state-chartered bank may not directly, or indirectly through a subsidiary, engage as “principal” in any activity that is not permissible for a national bank unless the FDIC has determined that such activities would pose no significant risk to the insurance fund of which it is a member and the bank is in compliance with applicable regulatory capital requirements.

Regulatory Enforcement Authority. Applicable banking laws include substantial enforcement powers available to federal banking regulators. This enforcement authority includes, among other things, the ability to assess civil money penalties, to issue cease-and-desist or removal orders and to initiate injunctive actions against banking organizations and institution-affiliated parties, as defined. In general, these enforcement actions may be initiated for violations of laws and regulations and unsafe or unsound practices. Other actions or inactions may provide the basis for enforcement action, including misleading or untimely reports filed with regulatory authorities. On June 12, 2017, Shinhan Bank America entered into a consent order with the FDIC with respect to certain weaknesses relating to its anti-money laundering compliance program. On October 13, 2022, the FDIC issued an Amended and Restated Consent Order (the “2022 Consent Order”) requiring additional corrective action to address the remaining deficiencies and weaknesses identified in Shinhan Bank America’s AML program. Shinhan Bank America also entered into a Memorandum of Understanding with NYDFS in May 2020 (the “2020 NYDFS MOU”) to address deficiencies in Shinhan Bank America’s BSA/AML compliance program and its internal audit function, which required Shinhan Bank America to, among other things, submit written reports detailing its remediation of these deficiencies. On May 14, 2021, the NYDFS notified Shinhan Bank America that it was in material breach of the 2020 NYDFS MOU. On September 29, 2023, Shinhan Bank America entered into a Consent Order (the “2023 FinCEN Order”) with the U.S. Treasury Department’s Financial Crimes Enforcement Network (“FinCEN”) under which FinCEN determined that Shinhan Bank America committed willful violations of the Bank Secrecy Act and its implementing regulations during the relevant time period (April 2016, through March 2021). Under the 2023 FinCEN Order, FinCEN assessed a civil money penalty of $15 million against Shinhan Bank America. Also on September 29, 2023, the FDIC assessed a civil money penalty of $5 million against Shinhan Bank America (payment of which was credited against the civil money penalty assessed under the 2023 FinCEN Order), and the NYDFS entered into a consent order (“NYDFS Consent Order”) and assessed a civil money penalty of $10 million against Shinhan Bank America (resulting in a total amount of $25 million of civil money penalties). In addition to the $10 million civil money penalty to New York State, Shinhan Bank America will be required under the NYDFS Consent Order to create a written plan, acceptable to the NYDFS, detailing enhancements to compliance policies and procedures, suspicious activity monitoring and reporting, and customer due diligence requirements. Shinhan Bank America continues to take corrective measures to improve its anti-money laundering program and system.

Under the New York State Banking Law, the Department may issue an order to a New York-chartered banking institution to appear and explain an apparent violation of law, to discontinue unauthorized or unsafe practices and to keep prescribed books and accounts. Upon a finding by the Department that any director, trustee or officer of any banking organization has violated any law, or has continued unauthorized or unsafe practices in conducting the business of the banking organization after having been notified by the Department to discontinue such practices, such director, trustee or officer may be removed from office by the Department after notice and an opportunity to be heard. The Department also may take possession of a banking organization under specified statutory criteria.

Prompt Corrective Action. Section 38 of the Federal Deposit Insurance Act provides the federal banking regulators with broad power to take “prompt corrective action” to resolve the problems of undercapitalized institutions. The extent of the regulators’ powers depends on whether the institution in question is “well capitalized,” “adequately capitalized,” “undercapitalized,” “significantly undercapitalized” or “critically undercapitalized.” A bank is deemed to be (i) “well capitalized” if it has total risk-based capital ratio of 10.0% or

 

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greater, has a Tier I risk-based capital ratio of 8.0% or greater, has a common equity Tier I capital ratio of 6.5% or greater, has a Tier I leverage capital ratio of 5.0% or greater, and is not subject to specified requirements to meet and maintain a specific capital level for any capital measure, (ii) “adequately capitalized” if it has a total risk-based capital ratio of 8.0% or greater, has a Tier I risk-based capital ratio of 6.0% or greater, has a common equity Tier I capital ratio of 4.5% or greater, has a Tier I leverage capital ratio of 4.0% or greater and does not meet the definition of “well capitalized,” (iii) “undercapitalized” if it has a total risk-based capital ratio that is less than 8.0%, has a Tier I risk-based capital ratio that is less than 6.0%, has a common equity Tier I capital ratio of less than 4.5%, or has a Tier I leverage capital ratio that is less than 4.0%, (iv) “significantly undercapitalized” if it has a total risk-based capital ratio that is less than 6.0%, has a Tier I risk-based capital ratio that is less than 4.0%, has a common equity Tier I capital ratio that is less than 3.0%, or has or a Tier I leverage capital ratio that is less than 3.0%, and (v) “critically undercapitalized” if it has a ratio of tangible equity to total assets that is equal to or less than 2.0%. The regulations also provide that a federal banking regulator may, after notice and an opportunity for a hearing, reclassify a “well capitalized” institution as “adequately capitalized” and may require an “adequately capitalized” institution or an “undercapitalized” institution to comply with supervisory actions as if it were in the next lower category if the institution is in an unsafe or unsound condition or engaging in an unsafe or unsound practice. The federal banking regulator may not, however, reclassify a “significantly undercapitalized” institution as “critically undercapitalized.”

An institution generally must file a written capital restoration plan which meets specified requirements, as well as a performance guaranty by each company that controls the institution, with an appropriate federal banking regulator within 45 days of the date that the institution receives notice or is deemed to have notice that it is “undercapitalized,” “significantly undercapitalized” or “critically undercapitalized.” Immediately upon becoming undercapitalized, an institution becomes subject to statutory provisions, which, among other things, set forth various mandatory and discretionary restrictions on the operations of such an institution.

FDIC Insurance. Shinhan Bank America’s deposits are insured by the FDIC. As insurer, the FDIC is authorized to conduct examinations of, and to require reporting by, FDIC-insured institutions. It also may prohibit any FDIC-insured institution from engaging in any activity the FDIC determines by regulation or order to pose a serious threat to the FDIC.

The Dodd-Frank Act requires the FDIC to maintain the ratio of the FDIC insurance fund to estimated total insured deposits (“Reserve Ratio”) at 1.35% and to adopt a restoration plan when the Reserve Ratio falls below such percentage. Extraordinary growth in insured deposits during the first and second quarters of 2020 caused the Reserve Ratio to decline below the statutory minimum of 1.35%, resulting in the FDIC establishing a restoration plan on September 15, 2020 which contemplates the Reserve Ratio returning to 1.35% within 8 years. In October 2022, the FDIC adopted a final rule, applicable to all insured depository institutions, to increase the initial base deposit insurance assessment rates uniformly by 2%, beginning in the first quarterly assessment period of 2023. The rate increase is intended to increase the likelihood that the Reserve Ratio reaches the statutory minimum of 1.35% by September 30, 2028. The new assessment rates will remain in effect unless and until the Reserve Ratio meets or exceeds the FIDC’s long-term goal of a 2% Reserve Ratio. Progressively lower assessment rate schedules will take effect when the Reserve Ratio reaches 2%, and again when it reaches 2.5%.

In connection with the FDIC’s resolution of Silicon Valley Bank and Signature Bank in March 2023, U.S. government agencies invoked the “systemic risk exception” which extended FDIC insurance to depositors of the failed banks with deposits above the US$250,000 insurance limit. In order to recover the cost associated with protecting such uninsured depositors, the FDIC adopted a final rule in November 2023 to implement a special assessment of approximately 13.4 basis points (0.134%) of a banking organization’s estimated uninsured deposits reported as of December 31, 2022, excluding the first $5 billion of the combined banking organization’s estimated uninsured deposits. The special assessment will be due over eight quarterly periods. Based on the terms of the FDIC’s final rule, Shinhan Bank America would not expect to be subject to a special assessment on its uninsured deposits based on its amount of uninsured deposits reported for the December 31, 2022 reporting period. If bank failures in the future are more costly than the FDIC currently anticipates, then the FDIC may be

 

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required to continue to impose higher insurance premiums or additional special assessments. Any such increase or special assessment would increase the Bank’s non-interest expense.

The FDIC may terminate the deposit insurance of any insured depository institution, including Shinhan Bank America, if it determines, after a hearing, that the institution has engaged or is engaging in unsafe or unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, order or any condition imposed by an agreement with the FDIC. It also may suspend deposit insurance temporarily during the hearing process for the permanent termination of insurance, if the institution has no tangible capital. If insurance of accounts is terminated, the accounts at the institution at the time of the termination, less subsequent withdrawals, shall continue to be insured for a period of six months to two years, as determined by the FDIC. Management is aware of no existing circumstances that would result in termination of Shinhan Bank America’s deposit insurance.

Brokered Deposits. Under federal law and applicable regulations, (i) a well-capitalized bank may solicit and accept, renew or roll over any brokered deposit without restriction, (ii) an adequately capitalized bank may not accept, renew or roll over any brokered deposit unless it has applied for and been granted a waiver of this prohibition by the FDIC and (iii) an undercapitalized bank may not accept, renew or roll over any brokered deposit. A bank that is less than well capitalized may not solicit deposits by offering a rate of interest that exceeds by more than 75 basis points the “national rate” (as published by the FDIC) (or, if higher, certain other national reference rates), except that, subject to certain criteria, such a bank may offer deposit interest rates up to a “local market rate cap” (determined by reference to the prevailing interest rates on insured deposits of comparable maturity in such institution’s normal market area or in the market area in which such deposits are being solicited). The term “undercapitalized insured depository institution” is defined to mean any insured depository institution that fails to meet the minimum regulatory capital requirement prescribed by its appropriate federal banking agency. The FDIC may, on a case-by-case basis and upon application by an adequately capitalized insured depository institution, waive the restriction on brokered deposits upon a finding that the acceptance of brokered deposits does not constitute an unsafe or unsound practice with respect to such institution. In January 2021, the FDIC adopted rules on aspects of FDIC’s brokered deposit and interest rate regulations. The impact of these rules on Shinhan Bank America’s operations in the future is uncertain. Shinhan Bank America had an aggregate amount of US$4.5 million of brokered deposits outstanding as of December 31, 2023.

Community Reinvestment and Consumer Protection Laws. In connection with its lending activities, Shinhan Bank America is subject to a variety of federal laws designed to protect borrowers and promote lending to various sectors of the economy and population. Included among these are the Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Truth-in-Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act and CRA.

The CRA requires FDIC insured banks to define the assessment areas that they serve, identify the credit needs of those assessment areas and take actions that respond to the credit needs of the community. The FDIC must conduct regular CRA examinations of Shinhan Bank America and assign it a CRA rating of “outstanding,” “satisfactory,” “needs improvement” or “unsatisfactory.” Shinhan Bank America is also subject to provisions of the New York State Banking Law which impose similar obligations to serve the credit needs of its assessment areas. The Department and the FDIC each periodically assess a bank’s compliance, and makes the assessment available to the public. Federal and New York State laws both require consideration of these ratings when reviewing a bank’s application to engage in certain transactions, including mergers, asset purchases and the establishment of branch offices. A negative assessment may serve as a basis for the denial of any such application. Shinhan Bank America has received “satisfactory” ratings from both the Department and the FDIC in its most recent CRA performance evaluation.

In October 2023, the FDIC and other federal regulatory agencies finalized comprehensive amendments to the CRA regulatory framework. Among other things, the amendments are intended to reflect changes in the

 

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banking industry, including the expanded role of mobile and online banking and to tailor performance standards to account for differences in bank size, business models and local conditions. The ultimate consequences of the CRA amendments remain uncertain. It also remains unclear whether any other particular legislative or regulatory proposals will be enacted or adopted concerning CRA requirements applicable to us. Such regulatory developments may impact the ability of Shinhan Bank America to achieve “satisfactory” CRA performance ratings.

The Dodd-Frank Act created the Consumer Financial Protection Bureau (the “Bureau”) with broad authority to regulate and enforce consumer protection laws. The Bureau has the authority to adopt regulations under numerous existing federal consumer protection statutes. The Bureau may also decide that a particular consumer financial product or service, or the manner in which it is offered, is an unfair, deceptive, or abusive act or practice. If the Bureau so decides, it has the authority to outlaw such act or practice.

Limitations on Dividends. The payment of dividends by Shinhan Bank America is subject to various regulatory requirements. Under New York State Banking Law, a New York-chartered stock bank may declare and pay dividends out of its net profits, unless there is an impairment of capital, but approval of the Superintendent of Banks is required if the total of all dividends declared in a calendar year would exceed the total of its net profits for that year combined with its retained net profits of the preceding two years, subject to certain adjustments.

Assessments. Banking institutions are required to pay assessments to both the FDIC and the Department to fund the operations of those agencies. The assessments are based upon the amount of Shinhan Bank America’s total assets. Shinhan Bank America must also pay an examination fee to the Department when it conducts an examination.

Transactions with Related Parties. Shinhan Bank America’s authority to engage in transactions with related parties or “affiliates” (i.e., any entity that controls or is under common control with an institution) is limited by Sections 23A and 23B of the Federal Reserve Act. Section 23A limits the aggregate amount of transactions with any individual affiliate to 10% of the capital and surplus of the institution and also limits the aggregate amount of transactions with all affiliates to 20% of the institution’s capital and surplus. The term “affiliate” includes, for this purpose, us and any company that we control other than Shinhan Bank America and its subsidiaries.

Loans to affiliates must be secured by collateral with a value that depends on the nature of the collateral. The purchase of low quality assets from affiliates is generally prohibited. Loans and asset purchases with affiliates must be on terms and under circumstances, including credit standards, that are substantially the same or at least as favorable to the institution as those prevailing at the time for comparable transactions with nonaffiliated companies. In the absence of comparable transactions, such transactions may only occur under terms and circumstances, including credit standards that in good faith would be offered to or would apply to nonaffiliated companies. Shinhan Bank America’s authority to extend credit to executive officers, directors and 10% shareholders, as well as entities controlled by such persons, is governed by Regulation O of the Federal Reserve Board. Regulation O generally requires such loans to be made on terms substantially similar to those offered to unaffiliated individuals (except for preferential loans made in accordance with broad based employee benefit plans), places limits on the amount of loans Shinhan Bank America may make to such persons based, in part, on Shinhan Bank America’s capital position, and requires certain approval procedures to be followed.

Standards for Safety and Soundness. FDIC regulations require that Shinhan Bank America adopt procedures and systems designed to foster safe and sound operations in the areas of internal controls, information systems, internal audit systems, loan documentation, credit underwriting, interest rate risk exposure, asset growth, asset quality, earnings and compensation, fees and benefits. Among other things, these regulations prohibit compensation and benefits and arrangements that are excessive or that could lead to a material financial loss. If Shinhan Bank America fails to meet any of these standards, it will be required to submit to the FDIC a plan specifying the steps that will be taken to cure the deficiency. If it fails to submit an acceptable plan or fails to

 

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implement the plan, the FDIC will require it to correct the deficiency and until corrected, may impose restrictions on it.

The FDIC has also adopted regulations that require Shinhan Bank America to adopt written loan policies and procedures that are consistent with safe and sound operation, are appropriate for its size, and must be reviewed by its board of directors annually. Shinhan Bank America has adopted such policies and procedures, the material provisions of which are discussed above as part of the discussion of our lending operations.

U.S. Regulation of Other U.S. Operations

In the United States, Shinhan Securities America Inc., our U.S.-registered broker-dealer subsidiary, is subject to regulations that cover all aspects of the securities business, including, sales methods, trade practices among broker-dealers, use and safekeeping of clients’ funds and securities, capital structure; record-keeping, the financing of clients’ purchases, and the conduct of directors, officers and employees.

Shinhan Securities America Inc. is regulated by a number of different government agencies and self-regulatory organizations, including the SEC and the Financial Industry Regulatory Authority (“FINRA”). Our U.S. subsidiaries are also regulated by some or all of the NYSE, the Municipal Securities Rulemaking Board, the U.S. Department of the Treasury, the Federal Reserve Board and the Commodities Futures Trading Commission. In addition, the U.S. states, provinces and territories have local securities commissions that regulate and monitor activities in the interest of investor protection. These regulators have a variety of sanctions available, including the authority to conduct administrative proceedings that can result in censure, fines, the issuance of cease-and-desist orders or the suspension or expulsion of the broker-dealer or its directors, officers or employees.

FINRA is dedicated to investor protection and market integrity through effective and efficient regulation and complementary compliance and technology-based services. FINRA covers a broad spectrum of securities businesses, including, registering and educating industry participants, examining securities firms, writing rules, enforcing those rules and the federal securities laws, informing and educating the investing public, providing trade reporting and other industry utilities, and administering a dispute resolution forum for investors and registered firms. It also performs market regulation under contract for the NASDAQ Stock Market, the American Stock Exchange and the Chicago Climate Exchange.

Many of the provisions of the Dodd-Frank Act discussed above will affect the operation of Shinhan Securities America, as well as our U.S. banking operations. Again, the impact of this statute on our operations will depend on the final regulations ultimately adopted by various agencies and oversight boards in coming years.

Shinhan Bank America may be impacted by provisions of the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act, or other legislation or regulations adopted in response to the COVID-19 pandemic, which may contain certain temporary regulatory forbearance measures applicable during the COVID-19 pandemic.

 

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ITEM 4.C.

Organizational Structure

We currently have 16 direct and 36 indirect subsidiaries. The following diagram provides an overview of our organizational structure, including our significant subsidiaries and our ownership of such subsidiaries as of the date of this annual report:

 

 

LOGO

 

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All of our subsidiaries are incorporated in Korea, except for the following:

 

   

Shinhan Bank America (incorporated in the United States);

 

   

Shinhan Bank Canada (incorporated in Canada);

 

   

Shinhan Bank (China) Limited (incorporated in the People’s Republic of China);

 

   

Shinhan Bank Europe GmbH (incorporated in Germany);

 

   

Shinhan Bank Kazakhstan Limited (incorporated in Kazakhstan);

 

   

Shinhan Bank Japan (incorporated in Japan);

 

   

Shinhan Bank (Cambodia) PLC (incorporated in Cambodia);

 

   

Shinhan Bank Vietnam Ltd. (incorporated in Vietnam);

 

   

PT Bank Shinhan Indonesia (incorporated in Indonesia);

 

   

Banco Shinhan de Mexico (incorporated in Mexico);

 

   

LLP MFO Shinhan Finance (incorporated in Kazakhstan);

 

   

PT Shinhan Indo Finance (incorporated in Indonesia);

 

   

Shinhan Microfinance Co., Ltd. (incorporated in Myanmar);

 

   

Shinhan Vietnam Finance Company Ltd. (incorporated in Vietnam);

 

   

Shinhan Investment America Inc. (incorporated in the United States);

 

   

Shinhan Investment Asia Ltd. (incorporated in Hong Kong);

 

   

Shinhan Securities Vietnam Co., Ltd. (incorporated in Vietnam);

 

   

PT Shinhan Sekuritas Indonesia (incorporated in Indonesia);

 

   

Shinhan Asset Management Indonesia (incorporated in Indonesia);

 

   

Shinhan Asset Management (Hong Kong) Limited (incorporated in Hong Kong);

 

   

Shinhan DS Vietnam Co. Limited (incorporated in Vietnam); and

 

   

SBJ DNX (incorporated in Japan).

 

ITEM 4.D.

Properties

The following table provides information regarding certain of our properties in Korea.

 

        Area
(In square meters)
 

Type of Facility

 

Location

  Building     Site (If
Different)
 

Registered office and corporate headquarters

 

20, Sejong-daero 9-gil, Jung-gu, Seoul, Korea 04513

    59,519       5,418  

Shinhan Card headquarters

 

100, Eulji-ro, Jung-gu, Seoul, Korea 04551

    65,774       4,634  

Shinhan Centennial Building

 

29, Namdaemun-ro 10-gil, Jung-gu, Seoul, Korea 04540

    19,697       1,389  

Shinhan Bank Gwanggyo Branch

 

54, Cheonggyecheon-ro, Jung-gu, Seoul, Korea 04540

    16,727       6,783  

Shinhan Myongdong Branch

 

43, Myeongdong-gil, Jung-gu, Seoul, Korea 04534

    8,936       1,017  

 

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        Area
(In square meters)
 

Type of Facility

 

Location

  Building     Site (If
Different)
 

Shinhan Youngdungpo Branch

 

27, Yeongjung-ro, Yeoungdeungpo-gu, Seoul, Korea 07301

    6,171       1,983  

Shinhan Back Office Support Center

 

1311, Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Korea 10401

    25,238       5,856  

Shinhan Bank Back Office and Call Center

 

251, Yeoksam-ro, Gangnam-gu, Seoul, Korea 06225

    40,806       7,964  

Shinhan Bank Back Office and Storage Center

 

1221, 1sunwhan-ro, Sangdang-gu, Cheongju-Si, Chungcheongbuk-do, Korea 28777

    6,019       5,376  

Shinhan Card Yoksam-Dong Building

 

176, Yeoksam-ro, Gangnam-gu, Seoul, Korea 06248

    7,348       1,185  

Shinhan Data Center

 

67, Digital Valley-ro, Suji-gu, Yongin-si, Gyeonggi-do, Korea 16878

    45,277       9,114  

Our subsidiaries own or lease various land and buildings for their branches and sales offices.

As of December 31, 2023, Shinhan Bank had a countrywide network of 721 branches. Approximately 20.25% of these facilities were housed in buildings owned by us, while the remaining branches were leased properties. Lease terms are generally between two to three years and generally do not exceed five years. As of December 31, 2023, Jeju Bank had 31 branches of which we own 12 of the buildings in which the facilities are located, representing 38.7% of its total branches. Lease terms are generally between one to two years and seldom exceed five years.

As of December 31, 2023, Shinhan Card had 29 branches, including its headquarters, all but three of which were leased. Lease terms are generally between one to two years. As of December 31, 2023, Shinhan Securities had a nationwide network of 76 branches of which we own five of the buildings. As of December 31, 2023, Shinhan Life Insurance had 218 branches, which we lease for a term of generally one to two years.

The net book value of all the properties owned by us on December 31, 2023 was W2,833 billion. We do not own any material properties outside of Korea.

 

ITEM 4A.

UNRESOLVED STAFF COMMENTS

We do not have any unresolved comments from the staff of the U.S. Securities and Exchange Commission regarding our periodic reports under the Securities Exchange Act of 1934, as amended.

 

ITEM 5.

OPERATING AND FINANCIAL REVIEW AND PROSPECTS

You should read the following discussion and analysis of our financial condition and results of operations together with our consolidated financial statements and notes thereto included in this annual report. The following discussion is based on our consolidated financial statements, which have been prepared in accordance with IFRS.

Beginning January 1, 2023, IFRS 17 ‘Insurance Contracts’ has replaced in its entirety existing guidance in IFRS 4. Therefore, we have applied IFRS 17 to insurance contracts in preparing our financial statements as of December 31, 2023 and for the year ended December 31, 2023, and in preparing such financial statements we have retrospectively applied IFRS 17 to insurance contracts to restate the comparative financial information as of December 31, 2022 and for the year ended December 31, 2022 included in this annual report, in each case, in accordance with IFRS 17. Unless stated otherwise, our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report are shown based on IFRS 17 whereas our financial information as of December 31, 2021 and for the year ended December 31, 2021 included in this annual report are shown based on IFRS 4 and have not been restated based on IFRS 17. Accordingly, certain of our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report may not be directly comparable against our historical financial

 

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information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report, which are shown based on IFRS 4 and have not been restated based on IFRS 17. Under IFRS 17, insurance contract liabilities will be calculated in terms of market value (as the present value of future insurance cash flows with a provision for risk) instead of book value. As the discount rate will reflect current interest rates rather than book yields, we may have a significantly higher debt balance under IFRS 17 due to higher insurance liabilities, thereby resulting in a decrease in our risk-based capital. See “— Risks Related to Our Overall Business — The implementation of IFRS 17 beginning on January 1, 2023 renders certain of our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report, not directly comparable with our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report.” in this annual report and Note 3 and Note 52 of the notes to the audited consolidated annual financial statements included in this annual report.

 

ITEM 5.A.

Operating Results

Overview

We are one of the leading financial institutions in Korea in terms of total assets, revenues, profitability and capital adequacy, among others. Incorporated on September 1, 2001, we are the first privately-held financial holding company to be established in Korea. Since inception, we have developed and introduced a wide range of financial products and services in Korea and aimed to deliver comprehensive financial solutions to clients through a convenient one-portal network.

Most of our assets are located in, and we generate most of our income from, Korea. Accordingly, our business and profitability are largely dependent on the general economic and social conditions in Korea, including interest rates, inflation, exports, personal expenditures and consumption, unemployment, demand for business products and services, debt service burden of households and businesses, the general availability of credit, the asset value of real estate and securities and other factors affecting the financial well-being of our corporate and retail customers. The Korean economy is closely integrated with, and is significantly affected by, developments in the global economy and financial markets. In recent years, the global economy and financial markets experienced adverse conditions and volatility, which also had an adverse impact on the Korean economy and in turn on our business and profitability. See “Item 3.D. Risk Factors — Risks Relating to Our Overall Business — Difficult conditions and turbulence in the Korean and global economy and financial markets may adversely affect our business, asset quality, capital adequacy and earnings.”

We derive most of our income from interest earned on our corporate and retail loans, net of funding costs (which primarily consist of interest payable on customer deposits). Net interest income is largely a function of the average volume of loans and the net interest spread thereon.

In 2022, the average volume of retail loans increased by 3.9% from 2021, primarily as a result of an increase in home mortgage loans. In 2022, the average volume of corporate loans increased by 10.0% from 2021, primarily as a result of the policies to support small- and medium-sized enterprises amidst the prolonged COVID-19 pandemic.

In 2023, the average volume of retail loans decreased by 2.2% from 2022, primarily as a result of a decrease in household credit loans (particularly general fund lump-sum repayment loans) and collective loans. In 2023, the average volume of corporate loans increased by 4.2% from 2022, primarily as a result of an increase in corporate credit loans (particularly working capital loans and loans for equipment).

From 2021 to 2022, both the average yield on interest-earning assets and the average rate on interest-bearing liabilities increased, primarily as a result of the continuous rise in benchmark interest rates set by the Bank of Korea during 2022. The average balance increased for both interest-earning assets and interest-bearing liabilities. Shinhan Bank’s net interest income increased by 24.1% from W6,611 billion in 2021 to W8,205 billion in 2022. Net interest income after provision for loan losses amounted to W6,265 billion and W7,626 billion in 2021 and 2022, respectively. Shinhan Bank’s operating income increased by 16.1% from W3,587 billion in 2021 to W4,163 billion in 2022.

 

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From 2022 to 2023, both the average yield on interest-earning assets and the average rate on interest-bearing liabilities increased primarily as a result of an increase in the base interest rate by the Bank of Korea during 2022 and 2023. The average balance increased for both interest-earning assets and interest-bearing liabilities. Shinhan Bank’s net interest income increased by 2.4% from W8,205 billion in 2022 to W8,403 billion in 2023. Net interest income after provision for loan losses amounted to W7,626 billion and W7,575 billion in 2022 and 2023, respectively. Shinhan Bank’s operating income decreased by 0.4% from W4,163 billion in 2022 to W4,147 billion in 2023.

As for Shinhan Card, its operating revenue is largely dependent on transaction volume and less sensitive to interest rate movements than our banking business, since merchant fees (representing a fixed percentage of a credit card purchase amount) provide a stable source of income and our credit card business enjoys more diversified sources of funding, including commercial paper, corporate debentures (which have maturities longer than most bank deposit products) and asset-backed securitizations. The credit card transaction volume is largely dependent on the overall trends of the general Korean economy, such as general consumer spending patterns in Korea. Shinhan Card’s operating revenues increased by 13.0% from W4,760 billion in 2022 to W5,379 billion in 2023, largely due to an increase in new customers as well as increase in fees and commission income from lease operations. In addition, fees and commission income increased by 17.8% from W1,758 billion in 2022 to W2,071 billion in 2023, primarily as a result of an increase in the average balance of operating leased assets resulting from the expansion of operating assets.

The following provides a discussion of the major trends surrounding the general economy and the financial services sector in Korea in 2023 and our current outlook for 2024 as they relate to our core businesses. The following discussion represents the subjective view of our management and may significantly differ from the actual results for 2024.

Trends in the Korean Economy

The global economy experienced a slowdown in growth in 2023, and despite some indications that supply chains and energy prices are stabilizing and the pace of inflation is slowing down in certain countries, concerns of prolonged global downturn remain. We expect continued volatility in the international financial markets, as the impact of high interest rates is expected to remain and major governmental financial assistance schemes have been discontinued. Fluctuations in U.S. dollar exchange rates and long-term market interest rates are also contributing to increasing volatility in the market. Major factors that are expected to affect the global economy and international financial markets include rate of global inflation, changes in monetary policy in major economies, relative strength of the U.S. dollar, the recovery of the Chinese economy, and other geopolitical risks.

In 2023, Korea’s domestic economy experienced a downturn in consumption and investment. As the base interest rate is not expected to be decreased during the first half of 2024, the prolonged burden of high prices and household debt, and the deterioration of project finance loans could further constrain consumer sentiment. In contrast, Korea’s exports recovered in 2023, as exports to both the United States and China have increased. Semiconductor exports have recently surged, while the automotive sector has sustained continuous growth. As the recovery in exports continues, a progressive improvement in the manufacturing sector linked to exports is expected. The increased demand for semiconductors and automobiles has led to expanded production and enhanced facility investments.

While it remains unclear whether or when the U.S. Federal Reserve Board’s quantitative tightening may be reversed, the Bank of Korea may consider easing of the base rates in Korea in response to pressure from the Government and domestic market conditions. The Bank of Korea has prioritized price stability and continued its tightening stance for a significant period of time, as the inflation rate has remained higher than policy target levels and economic conditions continued to remain uncertain. In January 2024, the Bank of Korea announced that it would maintain the base interest rate at the current level of 3.50% after a series of raises since August 2021. Interest rate movements are uncertain and will depend, in part, on domestic and international economic conditions, employment rate, and price trends.

 

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Recent Developments and Outlook for the Korean Financial Sector

Commercial Banking

Since the global financial crisis in 2008, the asset size of Korean commercial banks has consistently grown year over year, including in 2023. Asset quality of commercial banks in Korea continued to improve, primarily as a result of Korean commercial banks’ risk management efforts and Government-led financial support programs. Corporate loans increased amidst recent Government-led financial support programs and expenditures and fiscal stimulus measures. Although household loans decreased as a result of the Government-led household loans management measures and increases in the base interest rate set by the Bank of Korea, net income for Korean commercial banks generally increased in 2023 compared to 2022, primarily due to relatively higher growth in corporate loan assets and improvement in net interest margin following interest rate increases.

In 2024, growth for commercial banks in Korea is expected to slow down due to a variety of factors, including continuation of relatively high levels of inflation, volatility in the base interest rate and the Government’s continuing policies to control growth of household debt by regulating household mortgage and credit loans. In response to this market volatility and increased risk of defaults on loan payments, particularly for loans to small- and medium-sized enterprises and to real estate project financings, Korean commercial banks have generally increased their loan loss provisions in 2023 compared to 2022. If such trend of increasing loan loss provisions continues, it may have adverse effects on Korean commercial banks’ asset quality and capacity to supply new loans. For further details, see “Item 3.D. Risk Factors — Risks Relating to Our Banking Business — We have significant exposure to small- and medium-sized enterprises, and financial difficulties experienced by such enterprises may result in a deterioration of our asset quality.” In addition, as the demand for consumer protection in investment products increases, the banks’ organization and key performance indicators are expected to be readjusted, and fees and commission income generally is expected to decrease. Competition among banks, shadow banking financial institutions and fintech firms is expected to further intensify due to the accelerated transition to digital platforms and contactless financial services. The resulting competition is expected to go beyond traditional price-based competition, requiring banks to focus on recruiting talented and innovative individuals and also on offering customized products and services based on big data analysis and integrating financial services with customers’ daily life patterns in order to attract new customers and expand clientele. The Government’s policies focusing on protection of consumers and encouraging inclusive financial policies are also expected to lead to further competition among banks for relevant businesses, such as businesses to support the middle class, socially disadvantaged classes, small businesses and startups. Environmental, social, and governance (ESG) issues, as well as the opportunities and risks associated with them, are becoming increasingly important to commercial banks. We believe that strengthening risk management capabilities will become increasingly important and have a more direct impact on the financial performance of commercial banks in Korea.

Credit Cards

In 2023, the prolonged impact of high interest rates and sluggish economic recovery increased uncertainty in the Korean credit card industry, and a series of challenges contributed to the market’s volatility, including uncertain economic forecasts, a complex regulatory environment, and growing competition with fintech companies. Although the scale and profitability of Korean credit card businesses have generally increased steadily in recent years, the potential for additional quantitative growth may be limited given the ratio of credit card payment has already reached approximately 80% of total retail consumption.

In 2024, credit card companies will need to manage emerging issues in traditional financial services business, which include prolonged high levels of inflation, high interest rate environment, domestic and international real estate risks, a decrease in household purchasing power, accumulated credit risk, as well as effectively respond to increasingly stringent regulatory environments, which include lower maximum interests on loans, reduced merchant fees and tightened debt-to-service ratio regulations on financial products. The competition in mobile payment services is expected to intensify as payment through mobile applications has

 

198


become prevalent, requiring credit card companies to develop customer-friendly digital payment services. As a result, credit card companies will need to enhance their core financial services business capabilities while also diversifying their business portfolios, managing and reducing costs through digital transformation, and enhancing the competitiveness of their digital platforms to maintain and expand their customer base in the payment market.

Securities

In 2023, securities companies continued their efforts to diversify revenue sources other than traditional brokerage services, expanding into investment banking and sales and trading in an effort to reduce the impact of stock price fluctuations on the profitability of securities companies. Competition has particularly intensified as entry barriers into the securities industry is relatively low and there are a limited number of factors allowing companies to differentiate its services with other financial companies. In addition to the traditional corporate finance sector, securities companies are currently focusing on acquisition financing and structured financings involving overseas real estate.

In 2024, securities companies continue to face a difficult business environment as a result of the market uncertainty and increasing levels of competition. Persisting volatilities in financial indices and interest rates are expected to weaken financial market sentiments, and competition with fintech companies and other securities companies is expected to intensify. The brokerage services industry is also implementing systematic changes in response to the Government’s strengthening financial consumer protection measures. Competition for expanding ICT infrastructure is expected to intensify further in order to develop future growth opportunities created by the increase in digital service users and tech-savvy young customers. As more securities companies enter the wealth management and corporate and investment banking markets, more companies are expected to combine and integrate their banking and financial investment services. Moreover, fintech companies such as KakaoPay and Toss have entered the online brokerage and asset management markets through the launch of KakaoPay Securities Corp. and Toss Securities, respectively, in February 2021, further intensifying competition within the segment. Accordingly, securities companies will need to diversify and strengthen their investment banking divisions in order to mitigate the rising volatility and consequent fluctuations in the brokerage market. Specifically, acquisition finance and structured finance have recently grown and have become a new focus for securities companies as a result of the Government’s policies to develop corporate finance industry.

Life Insurance

In 2023, the life insurance industry in Korea experienced major changes due to the implementation of IFRS 17 and K-ICS (requiring insurance companies to apply market price valuation to their assets and liabilities in calculating capital requirement ratios in line with the new IFRS 17 accounting standards), which contributed to increased volatility in insurance companies’ profits and losses and capital ratios. See “— Risks Related to Our Overall Business — The implementation of IFRS 17 beginning on January 1, 2023 renders certain of our historical financial information as of December 31, 2021 and for the year ended December 31, 2021, included in this annual report, not directly comparable with our financial information as of December 31, 2022 and 2023 and for the years ended December 31, 2022 and 2023 included in this annual report.”

In 2024, the life insurance industry’s overall profitability is expected to experience continued pressure, due to aging population and low birthrates, slowing growth of the Korean economy, competition against tech companies who have been expanding into the life insurance market and volatility in the financial markets. It is expected that risk management and underwriting (risk takeover) capability will become an increasingly important factors in life insurance companies’ ability to strategically reduce business expenses. In addition, the demands for health insurance products and retirement pension insurance have increased steadily, and as a result it is expected that sales channels, products, and digital-based competitiveness will become more important in the future. As the line between financial and non-financial sectors become blurry and the life insurance market matures, we expect overall growth potential for the industry to be limited and the importance of developing differentiated products and services tailored to customers’ individualized needs and expanding digital-based customer services to become increasingly important.

 

199


Credit

The specialized credit business cannot accept customer deposits and generally involves providing a combination of four types of financing: equipment and facilities leasing, installment finance, new technology finance and credit card services, and sources funding primarily by issuing debentures and commercial papers. The specialized credit business generally targets customers with higher risk profile in return for higher return compared to customers of commercial banks, which makes risk management (including customer screening) a particularly key factor for commercial success of this business.

Due, in part, to the variety of services being offered and the broad range of potential customers, specialized credit providers often find it relatively easy to develop new customer segments and provide niche offerings. In September 2015, the National Assembly of Korea passed an amendment to the Credit Finance Business Act, which, among other things, reduced entry barriers into the credit finance industry by lowering the minimum capital requirements for new entrants. Due to the relatively low barriers of entry, however, competition is intense and has further intensified as commercial banks have been offering automobile loan offerings as well as medium-interest loan products and peer-to-peer companies and lenders have been expanding their credit loan businesses as well. Although the size of the overall industry has increased primarily due to recent increases in automobile financing (installment, lease and auto loan) and investments in, and loans to, tech companies, overall profitability has declined in recent years and competition has been further intensifying.

Asset Management

In 2024, diversification of investment strategies is expected to continue due to increased difficulty in generating profits from traditional assets as a result of increased interest rate volatility and uncertainties in global financial markets. In particular, direct investment and demand for alternative investment opportunities, such as real estate and alternative assets, is expected grow as investors seek to offset increases in base interest rates with high-yield investment products. In addition, it is expected that interest in retirement pension-linked products will continue to grow, as will online sales. Such growth in alternative investments is expected to offer new opportunities; however, increasing market volatility due to governments’ monetary policies, stricter regulation on private equity activities and increased risk of class action suits from investors may pose additional risks.

The total amount of assets under management by Shinhan Asset Management increased by 6.6% to W108.1 trillion as of December 31, 2023 from W101.4 trillion as of December 31, 2022, due to overall growth in demand for stocks, bonds and alternative investments. The total amount of discretionary investment contracts increased by 36.9% to W59.6 trillion as of December 31, 2023 from W43.6 trillion as of December 31, 2022, primarily due to an increase in the volume of contracts with insurance companies. Operating profit increased by 24.7% to W35.7 billion in 2023 from W28.6 billion in 2022, and net profit increased by 35.7% to W27.0 billion in 2023 from W19.9 billion in 2022, primarily due to an increase in fees and commission income as a result of an increase in assets under management and an increase in valuation gains on Shinhan Asset Management’s investments.

As estimated returns on investments in the Korean market are expected to remain low due to slowing growth of the Korean economy, demand for investments in overseas markets and non-financial assets is expected to increase. Demand for long-term investment products in the public fund market, such as individual annuity funds and retirement pension funds, is expected to continue to rise. Demand from investors looking to invest in ESG products is expected to continue to be strong as new ESG products are introduced into the market and gradually attract interest from retail investors.

Interest Rates

Interest rate movements, in terms of magnitude and timing as well as their relative impact on our assets and liabilities, have a significant impact on our net interest margins and profitability, particularly with respect to its financial products that are sensitive to such movements. For example, if the interest rates applicable to Shinhan

 

200


Bank’s loans (which are recorded as our assets) decrease at a faster pace or by a wider margin, or increase at a slower pace or by a thinner margin, compared to the interest rates applicable to its deposits (which are recorded as our liabilities), Shinhan Bank’s net interest margin will shrink and its profitability will be negatively affected. In addition, the relative size and composition of Shinhan Bank’s variable rate loans and deposits (as compared to our fixed rate loans and deposits) may also impact Shinhan Bank’s net interest margin. Furthermore, the difference in the average repricing frequency of Shinhan Bank’s interest-earning assets (primarily loans) compared to its interest-bearing liabilities (primarily deposits) may also impact its net interest margin. For example, since Shinhan Bank’s deposits currently have a longer term, on average, than that of its loans, its deposits are on average less sensitive to movements in the base interest rates on which its deposits and loans tend to be pegged, and therefore, an increase in the base interest rates tends to increase its net interest margin while a decrease in the base interest rates tends to have the opposite effect. Since Shinhan Bank is one of our principal operating subsidiaries, its net interest margin and profitability have a substantial effect on our overall net interest margin and profitability. While we continually manage our assets and liabilities to minimize our exposure to the interest rate volatility, such efforts by us may not mitigate the impact of interest rate volatility in a timely or effective manner.

The interest rate charged to customers by our banking subsidiaries is based, in part, on the “cost of funds index,” or COFIX, which is published by the Korean Federation of Banks. COFIX is computed based on the weighted average interest of select funding products (including time deposits, housing and other installment savings deposits, repos, discounted bills and senior non-convertible financial debentures) of eight major Korean banks (comprised of Shinhan Bank, Kookmin Bank, Woori Bank, KEB Hana Bank, Nonghyup Bank, Industrial Bank of Korea, Citibank Korea and Standard Chartered Bank Korea). Each bank then independently determines the interest rate applicable to its respective customers by adding a spread to the COFIX based on the difference between the COFIX and such bank’s general funding costs, administration fees, the customer’s credit score, the maturity of the loan and other customer-specific premiums and discounts based on the customer relationship with such bank. These interest rates are typically adjusted on a monthly basis.

The following table shows certain benchmark Won-denominated borrowing interest rates as of the dates indicated.

 

     Corporate
Bond Rates(1)
     Treasury
Bond Rates(2)
     Certificate of
Deposit Rates(3)
     COFIX
Balance-
Based(4)
     New COFIX
Balance-Based(5)
     COFIX New
Borrowing-Based(6)
 

June 30, 2019

     1.80        1.47        1.78        2.00               1.85  

December 31, 2019

     1.78        1.36        1.53        1.81        1.55        1.63  

June 30, 2020

     1.57        0.85        0.79        1.55        1.26        1.06  

December 31, 2020

     1.39        0.97        0.66        1.21        0.96        0.90  

June 30, 2021

     1.81        1.45        0.67        1.02        0.81        0.82  

December 31, 2021

     2.41        1.80        1.28        1.19        0.94        1.55  

June 30, 2022

     4.36        3.55        2.02        1.68        1.31        1.98  

December 31, 2022

     4.67        3.73        3.98        3.19        2.65        4.34  

June 30, 2023

     4.47        3.60        3.75        3.76        3.14        3.56  

December 31, 2023

     3.98        3.15        3.83        3.89        3.35        4.00  

 

Source: Korea Financial Investment Association

Notes:

 

(1)

Measured by the yield on three-year AA- rated corporate bonds.

(2)

Measured by the yield on three-year treasury bonds.

(3)

Measured by the yield on certificates of deposit (with maturity of 91 days).

(4)

Measured based on the weighted average of the borrowing rates for the monthly ending balances of the funding made by the commercial banks that are subject of the COFIX reporting.

 

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(5)

New COFIX on Outstanding Balance (the “New COFIX”) is a new benchmark COFIX introduced since July 2019. The New COFIX also takes into account other deposits such as inter-bank time deposits and non-resident deposits and other funding sources such as subordinated bonds and convertible bonds in calculating the weighted average of the borrowing rates for the monthly ending balances of the funding made by the commercial banks that are subject of the COFIX reporting.

(6)

Measured based on the weighted average of the borrowing rates for new funding for each month made by the commercial banks that are subject of the COFIX reporting.

Average Balance Sheet and Volume and Rate Analysis

Average Balances and Related Interest

The following table shows our average balances and interest rates, as well as the net interest spread, net interest margin and asset liability ratio, for the years ended December 31, 2021, 2022 and 2023.

 

    For the Year Ended December 31,  
    2021     2022     2023  
    Average
Balance(1)
    Interest
Income/

Expense
    Yield / Rate     Average
Balance(1)
    Interest
Income/

Expense
    Yield / Rate     Average
Balance(1)
    Interest
Income/

Expense
    Yield / Rate  
                                                       
    (In billions of Won, except percentages)  

Assets:

                 

Interest-earning assets

                 

Due from banks(2)

  W 10,476     W 87       0.83   W 13,433     W 283       2.11   W 13,336     W 591       4.43

Loans(3)

                 

Retail loans

    151,535       4,560       3.01       157,442       6,065       3.85       154,031       7,747       5.03  

Corporate loans

    192,743       5,331       2.77       211,942       7,802       3.68       220,791       11,293       5.11  

Securities purchased with agreements to resell

    3,685       31       0.85       3,723       73       1.96       2,331       67       2.87  

Other corporate loans

    189,058       5,300       2.80       208,219       7,729       3.71       218,460       11,226       5.14  

Public and other loans

    3,627       97       2.68       3,617       133       3.67       4,200       219       5.22  

Loans to banks

    6,019       46       0.76       6,097       155       2.54       7,588       377       4.97  

Credit card loans

    24,641       1,891       7.67       27,369       1,979       7.23       27,967       2,162       7.73  
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total loans

    378,565       11,925       3.15       406,467       16,134       3.97       414,577       21,798       5.26  
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Securities(4)

    165,970       2,648       1.60       176,986       3,463       1.96       179,291       4,815       2.69  

Reinsurance contract assets

                                        2             5.38  

Other interest-earning assets

          64                   93                   135        
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total interest-earning assets

  W 555,011     W 14,724       2.65   W 596,886     W 19,973       3.35   W 607,206     W 27,339       4.50
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Non-interest-earning assets

                 

Cash and due from banks

  W 17,291         W 18,363         W 17,134      

Derivative assets

    4,073           6,137           5,474      

Property and equipment and intangible assets

    9,488           9,736           10,212      

Other non-interest-earning assets

    39,693           35,559           38,693      
 

 

 

       

 

 

       

 

 

     

Total non-interest-earning assets

  W 70,545         W 69,795         W 71,513      
 

 

 

       

 

 

       

 

 

     

Total assets

  W 625,556     W 14,724       W 666,681     W 19,973       W 678,719     W 27,339    
 

 

 

   

 

 

     

 

 

   

 

 

     

 

 

   

 

 

   

 

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    For the Year Ended December 31,  
    2021     2022     2023  
    Average
Balance(1)
    Interest
Income/

Expense
    Yield / Rate     Average
Balance(1)
    Interest
Income/

Expense
    Yield / Rate     Average
Balance(1)
    Interest
Income/

Expense
    Yield / Rate  
                                                       
    (In billions of Won, except percentages)  

Liabilities:

                 

Interest-bearing liabilities

                 

Deposits

                 

Demand deposits

  W 65,907     W 209       0.32   W 68,636     W 322       0.47   W 62,946     W 626       0.99

Savings deposits

    106,172       243       0.23       108,419       431       0.40       95,895       828       0.86  

Time deposits

    153,718       1,620       1.05       174,029       3,551       2.04       205,277       7,833       3.82  

Other deposits

    11,180       102       0.91       17,169       339       1.97       13,164       504       3.82  
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total interest-bearing deposits

    336,977       2,174       0.65       368,253       4,643       1.26       377,282       9,791       2.60  
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Financial liabilities designated at FVTPL

                      30       1       4.34       184       10       5.32  

Borrowings

                 

Securities sold with agreements to repurchases

    10,905       62       0.57       10,876       208       1.91       13,023       446       3.43  

Other borrowings

    31,018       269       0.87       39,270       731       1.86       41,233       1,450       3.52  

Total interest-bearing borrowings

    41,923       331       0.79       50,146       939       1.87       54,256       1,896       3.49  

Debt securities issued

    77,137       1,390       1.80       80,637       1,901       2.36       75,739       2,735       3.61  

Insurance contract liabilities

                      48,841       1,672       3.42       46,310       1,705       3.68  

Reinsurance contract liabilities

                      65       1       1.41                    

Other interest-bearing liabilities

    5,805       60       1.04       6,373       219       3.43       5,552       384       6.92  
 

 

 

       

 

 

       

 

 

     

Total interest-bearing liabilities

  W 461,842     W 3,955       0.86   W 554,345     W 9,376       1.69   W 559,323     W 16,521       2.95
 

 

 

       

 

 

       

 

 

     

Non-interest-bearing liabilities

                 

Non-interest-bearing deposits

  W 4,818         W 5,390         W 4,475      

Derivatives liabilities

    3,512           6,971           6,303      

Insurance liabilities

    53,847                          

Other non-interest-bearing liabilities

    53,245           47,777           52,730      
 

 

 

       

 

 

       

 

 

     

Total non-interest-bearing liabilities

  W 115,422         W 60,138         W 63,508      
 

 

 

       

 

 

       

 

 

     

Total liabilities

  W 577,264     W 3,955       W 614,483     W 9,376       W 622,831     W 16,521    
 

 

 

   

 

 

     

 

 

   

 

 

     

 

 

   

 

 

   

Total equity attributable to equity holder of the Group

    46,040           49,839           53,090      

Non-controlling interests

    2,252           2,359           2,798      
 

 

 

       

 

 

       

 

 

     

Total liabilities and equity

  W 625,556     W 3,955       W 666,681     W 9,376       W 678,719     W 16,521    
 

 

 

   

 

 

     

 

 

   

 

 

     

 

 

   

 

 

   

Net interest spread(5)

        1.79         1.66         1.55

Net interest margin(6)

        1.94         1.78         1.78

Average asset liability ratio(7)

        120.17         107.67         108.56

 

Notes:

 

(1)

Average balances are based on (a) daily balances for Shinhan Bank and (b) quarterly balances for other subsidiaries.

(2)

Due from banks as of December 31, 2021, 2022 and 2023, consists of due from banks at amortized cost and deposits at fair value through profit or loss.

(3)

Non-accruing loans are included in the respective average loan balances. Income on such non-accruing loans is no longer recognized from the date the loan is placed on nonaccrual status. We reclassify loans as accruing when interest (including default interest) and principal payments are current. Loans as of December 31, 2021, 2022 and 2023, consist of loans at amortized cost and loans at fair value through profit or loss.

(4)

Average balance and yield on securities are based on book value. Securities as of December 31, 2021, 2022 and 2023, consist of securities at fair value through profit or loss, securities at fair value through other comprehensive income and securities at amortized cost.

 

203


(5)

Represents the difference between the average rate of interest earned on interest-earning assets and the average rate of interest paid on interest-bearing liabilities.

(6)

Represents the ratio of net interest income to average interest-earning assets.

(7)

Represents the ratio of average interest-earning assets to average interest-bearing liabilities.

Analysis of Changes in Net Interest Income — Volume and Rate Analysis

The following table provides an analysis of changes in interest income, interest expense and net interest income between changes in volume and changes in rates for (i) 2023 compared to 2022 and (ii) 2022 compared to 2021. Volume and rate variances have been calculated on the movement in average balances and the change in the interest rates on average interest-earning assets and average interest-bearing liabilities in proportion to absolute volume and rate change. The variance caused by the change in both volume and rate has been allocated in proportion to the absolute volume and rate change.

 

     From 2022 to 2023
Interest Increase (Decrease) Due to Change in
 
     Volume      Rate      Change  
                      
     (In billions of Won)  

Increase (decrease) in interest income

        

Due from banks

   W (2    W 310      W 308  

Loans:

        

Retail loans

     (134      1,816        1,682  

Corporate loans

     338        3,153        3,491  

Public and other loans

     24        62        86  

Loans to banks

     45        177        222  

Credit card loans

     44        139        183  
  

 

 

    

 

 

    

 

 

 

Total loans

     317        5,347        5,664  
  

 

 

    

 

 

    

 

 

 

Securities

     46        1,306        1,352  

Reinsurance contract assets

                    

Other interest-earning assets

            42        42  
  

 

 

    

 

 

    

 

 

 

Total interest income

   W 361      W 7,005      W 7,366  
  

 

 

    

 

 

    

 

 

 

Increase (decrease) in interest expense

        

Deposits:

        

Demand deposits

   W (29    W 333      W 304  

Savings deposits

     (55      452        397  

Time deposits

     733        3,549        4,282  

Other deposits

     (94      259        165  
  

 

 

    

 

 

    

 

 

 

Total interest-bearing deposits

     555        4,593        5,148  
  

 

 

    

 

 

    

 

 

 

Financial liabilities designated at FVTPL

     8        1        9  

Borrowings

     83        874        957  

Debt securities issued

     (122      956        834  

Insurance contract liabilities

     (89      122        33  

Reinsurance contract liabilities

     (1             (1

Other interest-bearing liabilities

     (31      196        165  
  

 

 

    

 

 

    

 

 

 

Total interest expense

     403        6,742        7,145  
  

 

 

    

 

 

    

 

 

 

Net increase (decrease) in net interest income

   W (42    W 263      W 221  
  

 

 

    

 

 

    

 

 

 

 

204


     From 2021 to 2022
Interest Increase (Decrease) Due to Change in
 
     Volume      Rate      Change  
                      
     (In billions of Won)  

Increase (decrease) in interest income

        

Due from banks

   W 30      W 166      W 196  

Loans:

        

Retail loans

     184        1,321        1,505  

Corporate loans

     572        1,899        2,471  

Public and other loans

            36        36  

Loans to banks

     1        108        109  

Credit card loans

     201        (113      88  
  

 

 

    

 

 

    

 

 

 

Total loans

     958        3,251        4,209  
  

 

 

    

 

 

    

 

 

 

Securities

     185        630        815  

Other interest-earning assets

            29        29  
  

 

 

    

 

 

    

 

 

 

Total interest income

   W 1,173      W 4,076      W 5,249  
  

 

 

    

 

 

    

 

 

 

Increase (decrease) in interest expense

        

Deposits:

        

Demand deposits

   W 9      W 104      W 113  

Savings deposits

     5        183        188  

Time deposits

     239        1,692        1,931  

Other deposits

     74        163        237  
  

 

 

    

 

 

    

 

 

 

Total interest-bearing deposits

     327        2,142        2,469  
  

 

 

    

 

 

    

 

 

 

Financial liabilities designated at FVTPL

     1               1  

Borrowings

     76        532        608  

Debt securities issued

     66        445        511  

Insurance contract liabilities

     1,672               1,672  

Reinsurance contract liabilities

     1               1  

Other interest-bearing liabilities

     6        153        159  
  

 

 

    

 

 

    

 

 

 

Total interest expense

     2,149        3,272        5,421  
  

 

 

    

 

 

    

 

 

 

Net increase (decrease) in net interest income

   W (976    W 804      W (172
  

 

 

    

 

 

    

 

 

 

Profitability Ratios and Other Data

 

     For the year ended December 31,  
      2021       2022       2023   
                    
     (Percentages)  

Profit attributable to the Group as a percentage of:

      

Average total assets(1)

     0.66     0.71     0.66

Average total Group equity(1)

     8.52       9.54       8.43  

Dividend payout ratio(2)

     28.28       26.27       28.49  

Net interest spread(3)

     1.80       1.65       1.55  

Net interest margin(4)

     1.94       1.78       1.78  

Efficiency ratio(5)

     86.77       87.33       86.73  

Cost-to-income ratio(6)

     45.25       43.86       41.38  

Cost-to-average assets ratio(1)(7)

     5.85       6.58       5.74  

Equity to average asset ratio(1)(8)

     7.72       7.48       7.82  

 

205


 

Notes:

 

(1)

Average total assets (including average interest-earning assets), liabilities (including average interest-bearing liabilities) and equity are based on (a) daily balances for Shinhan Bank and (b) quarterly balances for other subsidiaries.

(2)

Represents the ratio of total dividends declared on common and preferred stock and hybrid bonds as a percentage of profit attributable to the Group.

(3)

Represents the difference between the yield on average interest-earning assets and the cost of average interest-bearing liabilities.

(4)

Represents the ratio of net interest income to average interest-earning assets.

(5)

Represents the ratio of non-interest expense to the sum of net interest income and non-interest income. Efficiency ratio is used as a measure of efficiency for banks and financial institutions. Efficiency ratio may be reconciled to comparable line items in our income statements for the periods indicated as follows:

 

     For the year ended December 31,  
     2021     2022     2023  
                    
     (In billions of Won, except percentages)  

Non-interest expense (A)

   W 36,606     W 43,875     W 38,984  

Divided by

      

The sum of net interest income and non-interest income (B)

     42,189       50,242       44,949  

Net interest income

     10,769       10,597       10,818  

Non-interest income

     31,420       39,645       34,131  

Efficiency ratio ((A) as a percentage of (B))

     86.77     87.33     86.73

 

(6)

Represents the ratio of general and administrative expenses to the operating income before general and administrative expenses and provision for credit loss allowance.

(7)

Represents the ratio of non-interest expense to average total assets.

(8)

Represents the ratio of average equity to average total assets.

Results of Operations

2023 Compared to 2022

The following table sets forth, for the periods indicated, the principal components of our operating income.

 

     For the Year Ended December 31,  
     2022      2023      % Change  
                      
     (In billions of Won, except percentages)  

Net interest income

   W 10,597      W 10,818        2.1

Net fees and commission income

     2,414        2,647        9.7  

Net other operating expense

     (7,105      (7,364      3.6  
  

 

 

    

 

 

    

 

 

 

Operating income

   W 5,906      W 6,101        3.3
  

 

 

    

 

 

    

 

 

 

 

206


Net Interest Income

The following table shows, for the periods indicated, the principal components of our net interest income.

 

     For the Year Ended December 31  
     2022     2023     % Change  
                    
     (In billions of Won, except percentages)  

Interest income:

      

Cash and due from bank at amortized cost

   W 282     W 591       109.6

Deposits at fair value through profit or loss

     1             (100

Securities at fair value through profit or loss

     924       1,396       51.1  

Securities at fair value through other comprehensive income

     1,847       2,357       27.6  

Securities at amortized cost

     692       1,062       53.5  

Loans at amortized cost

     16,065       21,677       34.9  

Loans at fair value through profit or loss

     69       121       75.4  

Insurance finance interest income

     119       240       101.7  

Others

     93       135       45.2  
  

 

 

   

 

 

   

 

 

 

Total interest income

   W 20,092     W 27,579       37.3
  

 

 

   

 

 

   

 

 

 

Interest expense:

      

Deposits

   W 4,643     W 9,791       110.9

Financial liabilities designated at FVTPL

     1       10       900.0  

Borrowings

     939       1,896       101.9  

Debt securities issued

     1,901       2,735       43.9  

Insurance finance interest expense

     1,792       1,945       8.5  

Others

     219       384       75.3  
  

 

 

   

 

 

   

 

 

 

Total interest expense

   W 9,495     W 16,761       76.5
  

 

 

   

 

 

   

 

 

 

Net interest income

   W 10,597     W 10,818       2.1
  

 

 

   

 

 

   

 

 

 

Net interest margin(1)

     1.78     1.78  

 

Note:

 

(1)

Represents the ratio of net interest income to average interest-earning assets. See “— Average Balance Sheet and Volume and Rate Analysis — Average Balances and Related Interest.”

Interest income. Interest income increased by 37.3% to W27,579 billion in 2023 from W20,092 billion in 2022, primarily due to a 34.9% increase in interest income on loans at amortized cost to W21,677 billion in 2023 from W16,065 billion in 2022, largely as a result of an increase in the weighted average base interest rate to 3.49% in 2023 from 2.03% in 2022 resulting from increases in the base interest rate set by the Bank of Korea, as well as an increase in the average balance of loans. The average lending rate on loans increased to 5.26% in 2023 from 3.97% in 2022, principally due to an increase in average lending rates for corporate loans resulting from the higher average market interest rate for 2023 compared to 2022 as discussed above. The average balance of loans increased by 2.0% to W414,577 billion in 2023 from W406,467 billion in 2022, principally due to an increase in the average balances of corporate loans, which was partially offset by a decrease in the average balances of retail loans, as further described below.

More specifically, the increase in interest income was due to the following:

 

   

a 27.7% increase in interest on retail loans to W7,747 billion in 2023 from W6,065 billion in 2022, primarily due to an increase in the average lending rate for retail loans to 5.03% in 2023 from 3.85% in 2022 which was partially offset by a 2.2% decrease in the average balance of retail loans to W154,031 billion in 2023 from W157,442 billion in 2022. The average lending rate for retail loans

 

207


 

increased primarily as a result of the general increase in market interest rates largely driven by increases in the base interest rate set by the Bank of Korea in 2023 as discussed above. The base interest rate set by the Bank of Korea affects the market interest rate for certificates of deposit, which in turn largely determines our lending rates for a substantial majority of our retail loans. The average balance of retail loans decreased primarily as a result of a decrease in the average volume of household loans and collective loans.

 

   

a 44.7% increase in interest on corporate loans to W11,293 billion in 2023 from W7,802 billion in 2022, primarily due to an increase in the average lending rate for corporate loans to 5.11% in 2023 from 3.68% in 2022, as well as a 4.2% increase to the average balance of corporate loans to W220,791 billion in 2023 from W211,942 billion in 2022. The average lending rate for corporate loans increased primarily as a result of the general increase in market interest rates largely driven by the increase in the base interest rate set by the Bank of Korea in 2023 as discussed above. The average balance of corporate loans increased largely due to corporate customers’ preference for loans over bonds as source of financing resulting from an increase in issuance costs of bonds.

Interest expense. Interest expense increased by 76.5% from W9,495 billion in 2022 to W16,761 billion in 2023, primarily due to a 110.9% increase in interest expense on deposits from W4,643 billion in 2022 to W9,791 billion in 2023, as well as a 101.9% increase in interest expense on borrowings from W939 billion in 2022 to W1,896 billion in 2023.

The increase in interest expense on deposits was due to an increase in the average interest rate of total interest-bearing deposits from 1.26% in 2022 to 2.60% in 2023, as well as a 2.5% increase in the average balance of deposits from W368,253 billion in 2022 to W377,282 billion in 2023. The increase in the average rate of interest paid on deposits was mainly due to an increase in the average rate of interest paid on time deposits from 2.04% in 2022 to 3.82% in 2023 as well as an increase in the average rate of interest paid on savings deposits from 0.40% in 2022 to 0.86% in 2023. The average rate of interest paid on time deposits and savings deposits increased largely as a result of an increase in the weighted average base interest rate from 2.03% in 2022 to 3.49% in 2023 resulting from increases in the base interest rate set by the Bank of Korea as explained above. The increase in the average balance of deposits was primarily due to an 18.0% increase in the average balance of time deposits, which was largely a result of an increase in amounts deposited by customers in light of higher deposit interest rates.

The increase in interest expense on borrowings was primarily due to an increase in the average interest rate of borrowings from 1.87% in 2022 to 3.49% in 2023, and an 8.2% increase in the average balance of borrowings from W50,146 billion in 2022 to W54,256 billion in 2023. The average interest rate of borrowings increased principally as a result of higher average market interest rates for 2023 compared to 2022 as described above. The average balance of borrowings increased as we incurred additional borrowings to invest in bonds, in anticipation of expected decrease in market interest rates.

Net interest margin. Net interest margin represents the ratio of net interest income to the average balance of interest-earning assets. Our overall net interest margin remained consistent at 1.78% in both 2022 and 2023. Interest income and interest expense increased substantially in 2023, primarily due to the rise in the weighted average base interest rate as discussed above.

Net interest spread. Net interest spread, which represents the difference between the average rate of interest earned on interest-earning assets and the average rate of interest paid on interest-bearing liabilities, decreased by 11 basis points from 1.66% in 2022 to 1.55% in 2023, as the average rate of interest on interest-bearing liabilities increased by 126 basis points from 1.69% in 2022 to 2.95% in 2023 and the average rate of interest on interest-earning assets increased by 115 basis points from 3.35% in 2022 to 4.50% in 2023. The average rate of interest on interest-bearing liabilities increased primarily due to a 134 basis point increase in the average interest rate on deposits. The average rate of interest on interest-earning assets increased primarily due to a 129 basis point

 

208


increase in the average interest rates on loans, which was mainly due to the increased average interest rate on corporate loans. The average rate of corporate loans increased largely as a result of the increase in the base interest rate during 2023 as discussed above.

Fees and Commission Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net fees and commission income.

 

     For the Year Ended December 31,  
     2022      2023      % Change  
                      
     (In billions of Won, except percentages)  

Fees and commission income:

        

Credit placement fees

   W 68      W 76        11.8

Commission received as electronic charge receipt

     148        146        (1.4

Brokerage fees

     340        369        8.5  

Commission received as agency

     136        134        (1.5

Investment banking fees

     233        165        (29.2

Commission received in foreign exchange activities

     295        296        0.3  

Trust management fees

     308        300        (2.6

Credit card fees

     1,202        1,378        14.6  

Operating lease fees

     478        600        25.5  

Others

     677        711        5.0  
  

 

 

    

 

 

    

 

 

 

Total fees and commission income

   W 3,885      W 4,175        7.5 
  

 

 

    

 

 

    

 

 

 

Fees and commission expense:

        

Credit-related fees

   W 37      W 46        24.3

Credit card fees

     896        930        3.8  

Others

     538        552        2.6  
  

 

 

    

 

 

    

 

 

 

Total fees and commission expense

   W 1,471      W 1,528        3.9
  

 

 

    

 

 

    

 

 

 

Net fees and commission income

   W 2,414      W 2,647        9.7
  

 

 

    

 

 

    

 

 

 

Net fees and commission income increased by 9.7% from W2,414 billion in 2022 to W2,647 billion in 2023 primarily due to increases in credit card fees income and operating lease fees income.

Credit card fees income increased by 14.6% from W1,202 billion in 2022 to W1,378 billion in 2023 as a result of increased credit card usage due to increased membership.

Operating lease fees income increased by 25.5% from W478 billion in 2022 to W600 billion in 2023 primarily due to an increase in the volume of Won-denominated operating leases. Operating leases increased primarily due to Shinhan Card’s increased focus on marketing automobile lease financings as part of its profit diversification strategy.

 

209


Other Operating Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net operating expense.

 

     For the Year Ended December 31,  
     2022      2023      % Change  
                      
     (In billions of Won, except percentages)  

Net insurance income

   W 1,046      W 1,114        6.5

Net insurance finance income (expenses)

     808        (516      N/M  

Dividend income

     178        181        1.7  

Net gain (loss) on financial instruments at fair value through profit or loss

     (1,161      2,494        N/M  

Net gain (loss) on financial instruments designated at fair value through profit or loss

     577        (438      N/M  

Net foreign currency transaction gain

     245        257        4.9  

Net loss on disposal of securities at fair value through other comprehensive income

     (161      (130      (19.3

Provision for credit loss allowance

     (1,292      (2,245      73.8  

General and administrative expenses

     (5,645      (5,895      4.4  

Other operating expenses, net

     (1,700      (2,186      28.6  
  

 

 

    

 

 

    

 

 

 

Net other operating expenses

   W (7,105    W (7,364      3.6
  

 

 

    

 

 

    

 

 

 

 

N/M = not meaningful

Net other operating expense increased by 3.6% from W7,105 billion in 2022 to W7,364 billion in 2023, primarily as a result of recognizing net insurance finance expenses of W516 billion in 2023 compared to net insurance finance income of W808 billion in 2022 as well as recognizing net loss on financial instruments designated at fair value through profit or loss of W438 billion in 2023 compared to net gain on financial instruments designated at fair value through profit or loss of W577 billion in 2022. We recognized net insurance finance expenses in 2023 compared to net insurance finance income in 2022 primarily due to a recovery in stock market indices in 2023 which led to our recognition of net gain on financial instruments at fair value through profit or loss in 2023 compared to net loss on financial instruments at fair value through profit or loss in 2022. Such recognition of net gain on financial instruments at fair value through profit or loss in 2023 led to a corresponding increase in investment contract liabilities to investors under our variable insurance funds, resulting in our recognition of net insurance finance expenses in 2023. In addition we recognized net loss on financial instruments designated at fair value through profit or loss in 2023 compared to net gain on financial instruments designated at fair value through profit or loss in 2022 primarily due to a decrease in asset values caused by rising interest rates in 2023. Such increases in other operating expense were partially offset by our recognition of net gain on financial instruments designated at fair value through profit or loss in 2023 due to a recovery in stock market indices as mentioned above.

 

210


Provision for Credit Loss Allowance on Financial Assets

The following table sets forth for the periods indicated the provisions for credit loss allowance by type of financial asset.

 

     For the Year Ended December 31,  
     2022      2023      % Change  
                      
     (In billions of Won, except percentages)  

Loans:

        

Retail

   W 425      W 482        13.4

Corporate

     248        906        265.3  

Credit card

     565        724        28.1  

Others

     6        2        (66.7
  

 

 

    

 

 

    

 

 

 

Subtotal

     1,244        2,114        69.9  

Securities(1)

     (4      3        N/M  

Others

     52        128        146.2  
  

 

 

    

 

 

    

 

 

 

Total provision for credit loss allowance on financial assets

   W 1,292      W 2,245        73.8
  

 

 

    

 

 

    

 

 

 

 

N/M = not meaningful

Note:

 

(1)

Consist of securities at amortized cost and securities at fair value through other comprehensive income.

Provision for credit loss allowance on financial assets increased by 73.8% from W1,292 billion in 2022 to W2,245 billion in 2023 principally due to a 69.9% increase in credit loss allowance on loans from W1,244 billion in 2022 to W2,114 billion in 2023. Our allowance for credit losses on loans increased primarily due to an increase in allowance for credit losses on corporate loans and credit card loans. Provision for credit loss allowance for corporate loans increased in 2023 as we preemptively recognized credit loss allowance in light of real estate project financing risks. Provision for credit loss allowance for credit card loans increased in 2023 primarily due to an increase in overall delinquency rates compared to 2022.

Income Tax Expense

Income tax expense decreased by 7.7% from W1,611 billion in 2022 to W1,487 billion in 2023 primarily as a result of a decrease in profit before income taxes by 6.3% to W5,965 billion in 2023 from W6,367 billion in 2022. Our effective rate of income tax decreased to 24.9% in 2023 from 25.3% in 2022.

Profit for the Year

As a result of the foregoing, our profit for the year decreased by 5.8% from W4,756 billion in 2022 to W4,478 billion in 2023.

 

211


Other Comprehensive Income (loss) for the Year

 

     For the Year Ended December 31,  
     2022      2023      % Change  
                      
     (In billions of Won, except percentages)  

Items that are or may be reclassified to profit or loss:

        

Net gain (loss) on securities at fair value through other comprehensive income

   W (5,929)      W 3,163        N/M

Equity in other comprehensive income (loss) of associates

     (16      7        N/M  

Foreign currency translation adjustments for foreign operations

     15        (6      N/M  

Net change in unrealized fair value of cash flow hedges

     (70      61        N/M  

Net finance income (expense) on insurance contract assets (liabilities)

     4,706        (2,172      N/M  

Net finance income (expense) on reinsurance contract assets (liabilities)

     34        (21      N/M  
  

 

 

    

 

 

    

 

 

 
     (1,260      1,032        N/M  

Items that will not be reclassified to profit or loss:

        

Remeasurements of the net defined benefit liabilities (assets)

     252        (201      N/M  

Valuation gain on securities at fair value through other comprehensive income

     5        8        60.0  

Gain (loss) on disposal of securities at fair value through other comprehensive income

     2        (3      N/M  

Changes in own credit risk on financial liabilities designated at fair value through profit of loss

     (4      9        N/M  
  

 

 

    

 

 

    

 

 

 
     255        (187      N/M  
  

 

 

    

 

 

    

 

 

 

Total other comprehensive income (loss), net of income tax

   W (1,005)      W 845        N/M
  

 

 

    

 

 

    

 

 

 

 

N/M = not meaningful

We recognized other comprehensive income of W845 billion in 2023 compared to other comprehensive loss of W1,005 billion in 2022, primarily due to recognizing valuation gain on securities at fair value through other comprehensive income, that may be reclassified subsequently to profit or loss, of W3,163 billion in 2023 compared to valuation loss on securities at fair value through other comprehensive income, that may be reclassified subsequently to profit or loss, of W5,929 billion in 2022, which was partially offset by recognizing net finance expense on insurance contract assets (liabilities) of W2,172 billion in 2023 compared to net finance income on insurance contract assets (liabilities) of W4,706 billion in 2022. We recognized valuation gain on securities at fair value through other comprehensive income, that may be reclassified subsequently to profit or loss, in 2023 compared to valuation loss on securities at fair value through other comprehensive income, that may be reclassified subsequently to profit or loss, in 2022 due to a significant increase in gain on valuation of government bonds in 2023 compared to 2022 due to appreciation in government bond values amidst volatility and fluctuations in financial markets. We recognized net finance expense on insurance contract assets (liabilities) in 2023 compared to net finance income on insurance contract assets (liabilities) in 2022 primarily due to a recovery in stock market indices in 2023 which led to our recognition of net gain on securities at fair value through other comprehensive income in 2023 compared to net loss on securities at fair value through other comprehensive income in 2022. Such recognition of net gain on securities at fair value through other comprehensive income in 2023 led to a corresponding increase in investment contract liabilities to investors under our variable insurance funds, resulting in our recognition of net finance expense on insurance contract assets (liabilities) in 2023.

 

212


2022 Compared to 2021

The following table sets forth, for the periods indicated, the principal components of our operating income.

 

     For the year ended December 31,  
     2021     2022     % Change  
                          
     (IFRS 4)     (IFRS 4)     (IFRS 17)     (IFRS 4)  
     (In billions of Won, except percentages)  

Net interest income

   W 10,769     W 12,464     W 10,597       15.7

Net fees and commission income

     2,675       2,526       2,414       (5.6

Net other operating income (expense)

     (7,492     (9,102     (7,105     21.5  
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

   W 5,952     W 5,888     W 5,906       (1.1 )% 
  

 

 

   

 

 

   

 

 

   

 

 

 

Net Interest Income

The following table shows, for the periods indicated, the principal components of our net interest income.

 

     For the year ended December 31,  
     2021     2022     % Change  
                          
     (IFRS 4)     (IFRS 4)     (IFRS 17)     (IFRS 4)  
     (In billions of Won, except percentages)  

Interest income:

        

Cash and due from bank at amortized cost

   W 86     W 273     W 282       217.4

Deposits at fair value through profit or loss

     1       1       1        

Securities at fair value through profit or loss

     660       871       924       32.0  

Securities at fair value through other comprehensive income

     896       1,209       1,847       34.9  

Securities at amortized cost

     1,092       1,275       692       16.8  

Loans at amortized cost

     11,890       16,317       16,065       37.2  

Loans at fair value through profit or loss

     35       69       69       97.1  

Insurance finance interest income

                 119       N/M  

Others

     64       94       93       46.9  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total interest income

   W 14,724     W 20,109     W 20,092       36.6
  

 

 

   

 

 

   

 

 

   

 

 

 

Interest expense:

        

Deposits

   W 2,174     W 4,643     W 4,643       113.6

Financial liabilities designated at FVTPL

           1       1       N/M  

Borrowings

     331       939       939       183.7  

Debt securities issued

     1,390       1,901       1,901       36.8  

Insurance finance interest expense

                 1,792       N/M  

Others

     60       161       219       168.3  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total interest expense

   W 3,955     W 7,645     W 9,495       93.3
  

 

 

   

 

 

   

 

 

   

 

 

 

Net interest income

   W 10,769     W 12,464     W 10,597       15.7
  

 

 

   

 

 

   

 

 

   

 

 

 

Net interest margin(1)

     1.94     2.08     1.78  

 

Note:

 

(1)

Represents the ratio of net interest income to average interest-earning assets. See “— Average Balance Sheet and Volume and Rate Analysis — Average Balances and Related Interest.”

 

213


Interest income. Interest income increased by 36.5% in 2022 from W14,724 billion in 2021 to W20,092 billion in 2022. The application of IFRS 17 on interest income in 2022 results in interest income decreasing by W17 billion from W20,109 billion under IFRS 4 to W20,092 billion under IFRS 17.

Under IFRS 4, interest income increased by 36.6% to W20,109 billion in 2022 from W14,724 billion in 2021, primarily due to a 37.2% increase in interest income on loans at amortized cost to W16,317 billion in 2022 from W11,890 billion in 2021, largely as a result of an increase in the weighted average base interest rate to 2.03% in 2022 from 0.61% in 2021 resulting from increases in the base interest rate set by the Bank of Korea, as well as an increase in the average balance of loans. The average lending rate on loans increased to 3.99% in 2022 from 3.15% in 2021, principally due to an increase in average lending rates for retail loans resulting from the higher average market interest rate for 2022 compared to 2021 as discussed above. The average balance of loans at amortized cost increased by 8.5% to W410,772 billion in 2022 from W378,565 billion in 2021, principally due to increases in the average balances of retail loans and corporate loans as further described below.

More specifically, the increase in interest income was due to the following:

 

   

a 34.4% increase in interest on retail loans to W6,130 billion in 2022 from W4,560 billion in 2021, primarily due to an increase in the average lending rate for retail loans to 3.89% in 2022 from 3.01% in 2021 as well as a 4.0% increase in the average balance of retail loans to W157,570 billion in 2022 from W151,535 billion in 2021. The average lending rate for retail loans increased primarily as a result of the general increase in market interest rates largely driven by increases in the base interest rate set by the Bank of Korea in 2022 as discussed above. The base interest rate set by the Bank of Korea affects the market interest rate for certificates of deposit, which in turn largely determines our lending rates for a substantial majority of our retail loans. The average balance of retail loans increased primarily as a result of new loans placed during 2022 despite the growth rates of new loans declining in the second half of the year as compared to the same period of the previous year.

 

   

a 49.9% increase in interest on corporate loans to W7,989 billion in 2022 from W5,331 billion in 2021, primarily due to an increase in the average lending rate for corporate loans to 3.70% in 2022 from 2.77% in 2021, as well as a 12.1% increase to the average balance of corporate loans to W216,119 billion in 2022 from W192,743 billion in 2021. The average lending rate for corporate loans increased primarily as a result of the general increase in market interest rates largely driven by the increases in the base interest rate set by the Bank of Korea in 2022 as discussed above. The average balance of corporate loans increased principally due to the policies to support small-and medium-sized enterprises amidst the prolonged COVID-19 pandemic and their efforts to secure funds.

Interest expense. Interest expense increased by 140.1% in 2022 from W3,955 billion in 2021 to W9,495 billion in 2022. The application of IFRS 17 on interest expense in 2022 results in interest expense increasing by W1,850 billion from W7,645 billion under IFRS 4 to W9,495 billion under IFRS 17.

Under IFRS 4, interest expense increased by 93.3% from W3,955 billion in 2021 to W7,645 billion in 2022, primarily due to a 113.6% increase in interest expense on deposits from W2,174 billion in 2021 to W4,643 billion in 2022, as well as a 183.7% increase in interest expense on borrowings from W331 billion in 2021 to W939 billion in 2022.

The increase in interest expense on deposits was due to an increase in the average interest rate of total interest-bearing deposits from 0.65% in 2021 to 1.26% in 2022, and a 9.3% increase in the average balance of deposits from W336,977 billion in 2021 to W368,273 billion in 2022. The increase in the average rate of interest paid on deposits was mainly due to an increase in the average rate of interest paid on time deposits from 1.05% in 2021 to 2.04% in 2022 as well as an increase in the average rate of interest paid on savings deposits from 0.23% in 2021 to 0.40% in 2022. The average rate of interest paid on time deposits and savings deposits increased largely as a result of increase in the weighted average base interest rate from 0.61% in 2021 to 2.03% in 2022 resulting from increases in the base interest rate set by the Bank of Korea. The increase in the average balance of deposits was primarily due to a 13.2% increase in the average balance of time deposits, which was largely a

 

214


result of an increase in benchmark interest rates during 2022 that results in an increase in deposit interest rates and, in turn, deposit amounts.

The increase in interest expense on borrowings was primarily due to an increase in the average interest rate of borrowing from 0.79% in 2021 to 1.87% in 2022, and a 19.6% increase in the average balance of borrowings from W41,923 billion in 2021 to W50,146 billion in 2022. The average interest rate of borrowings increased principally as a result of higher average market interest rates for 2022 compared to 2021 as described above.

Net interest margin. Net interest margin represents the ratio of net interest income to the average balance of interest-earning assets. Net interest margin decreased from 1.94% in 2021 to 1.78% in 2022. The application of IFRS 17 on net interest margin in 2022 results in net interest margin decreasing by 30 basis points from 2.08% under IFRS 4 to 1.78% under IFRS 17.

Under IFRS 4, our overall net interest margin increased by 14 basis points from 1.94% in 2021 to 2.08% in 2022, largely due an increase in net interest income based on increase in the weighted average base interest rate from to 2.03% in 2022 from 0.61% in 2021 resulting from increases in the base interest rate set by the Bank of Korea, which outpaced an increase in the average volume of interest-earning assets.

Net interest spread. Net interest spread represents the difference between the average rate of interest earned on interest-earning assets and the average rate of interest paid on interest-bearing liabilities. Net interest spread decreased from 1.79% in 2021 to 1.66% in 2022. The application of IFRS 17 on net interest spread in 2022 results in net interest spread decreasing by 19 basis points from 1.85% under IFRS 4 to 1.66% under IFRS 17.

Under IFRS 4, net interest spread increased by 6 basis points from 1.79% in 2021 to 1.85% in 2022 due to a 65 basis point increase in the average rate of interest on interest-bearing liabilities from 0.86% in 2021 to 1.51% in 2022 and a 71 basis point increase in the average rate of interest on interest-earning assets from 2.65% in 2021 to 3.36% in 2022. The average rate of interest on interest-bearing liabilities increased primarily due to a 61 basis point increase in the average interest rate on deposits. The average rate of interest on interest-earning assets increased primarily due to an 84 basis point increase in the average interest rates on loans, which was mainly due to the increased average interest rate on corporate loans. The average rate of corporate loans increased largely as a result of the increases in the base interest rate as discussed above.

Fees and Commission Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net fees and commission income.

 

     For the year ended December 31,  
     2021
(IFRS 4)
     2022      % Change
(IFRS 4)
 
     (IFRS 4)      (IFRS 17)  
                             
     (In billions of Won, except percentages)  

Fees and commission income:

           

Credit placement fees

   W 71      W 68      W 68        (4.2 )% 

Commission received as electronic charge receipt

     149        148        148        (0.7

Brokerage fees

     577        342        340        (40.7

Commission received as agency

     147        136        136        (7.5

Investment banking fees

     189        233        233        23.3  

Commission received in foreign exchange activities

     272        295        295        8.5  

Trust management fees

     310        308        308        (0.6

Credit card fees

     1,175        1,202        1,202        2.3  

Operating lease fees

     365        478        478        31.0  

Others

     885        901        677        1.8  
  

 

 

    

 

 

    

 

 

    

 

 

 

Total fees and commission income

   W 4,140      W 4,111      W 3,885        (0.7 )% 
  

 

 

    

 

 

    

 

 

    

 

 

 

 

215


     For the year ended December 31,  
     2021
(IFRS 4)
     2022      % Change
(IFRS 4)
 
     (IFRS 4)      (IFRS 17)  
                             
     (In billions of Won, except percentages)  

Fees and commission expense:

           

Credit-related fees

   W 39      W 37      W 37        (5.1 )% 

Credit card fees

     837        896        896        7.0  

Others

     589        652        538        (10.7
  

 

 

    

 

 

    

 

 

    

 

 

 

Total fees and commission expense

   W 1,465      W 1,585      W 1,471        8.2
  

 

 

    

 

 

    

 

 

    

 

 

 

Net fees and commission income

   W 2,675      W 2,526      W 2,414        (5.6 )% 
  

 

 

    

 

 

    

 

 

    

 

 

 

Net fees and commission income decreased by 9.8% in 2022 from W2,675 billion in 2021 to W2,414 billion in 2022. The application of IFRS 17 on net fees and commission income in 2022 results in net fees and commission income decreasing by W112 billion from W2,526 billion under IFRS 4 to W2,414 billion under IFRS 17.

Under IFRS 4, net fees and commission income decreased by 5.6% from W2,675 billion in 2021 to W2,526 billion in 2022 primarily due to decreases in brokerage fees and an increase in credit card fee expenses, which was partially offset by an increase in operating lease fees.

Brokerage fees decreased due to a decrease in daily average stock trading volume resulting from the stock market slump in Korea during the current period. Fee expense on credit cards increased principally due to the expansion of overseas credit card business of Shinhan Card. Operating lease fees income increased as the average balance of operating leased assets of Shinhan Card increased due to Shinhan Card’s increased focus on marketing automobile lease financings as part of its profit diversification strategy.

Other Operating Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net operating expense.

 

     For the year ended December 31,  
     2021
(IFRS 4)
    2022     % Change
(IFRS 4)
 
    (IFRS 4)     (IFRS 17)  
     (In billions of Won, except percentages)  

Net insurance income (expenses)

   W (775)     W (827)     W 1,046       6.7

Net insurance finance income (expenses)

                 808       N/M  

Dividend income

     125       143       178       14.4  

Net gain (loss) on financial instruments at fair value through profit or loss

     1,104       (304     (1,161     N/M  

Net gain on financial instruments at fair value through profit or loss (overlay approach)

     43       313             627.9  

Net gain (loss) on financial instruments designated at fair value through profit or loss

     (88     577       577       N/M  

Net foreign currency transaction gain

     223       180       245       (19.3

Net gain (loss) on disposal of securities at fair value through other comprehensive income

     86       (127     (161     N/M  

Provision for credit loss allowance

     (975     (1,292     (1,292     32.5  

General and administrative expenses

     (5,744     (6,014     (5,645     4.7  

Other operating expenses, net

     (1,491     (1,751     (1,700     17.4  
  

 

 

   

 

 

   

 

 

   

 

 

 

Net other operating expenses

   W (7,492)     W (9,102)     W (7,105)       21.5
  

 

 

   

 

 

   

 

 

   

 

 

 

 

N/M = not meaningful

 

216


Net other operating expenses decreased by 5.2% in 2022 from W7,492 billion in 2021 to W7,105 billion in 2022. The application of IFRS 17 on net other operating expenses in 2022 results in net other operating expenses decreasing by W1,997 billion from W9,102 billion under IFRS 4 to W7,105 billion under IFRS 17.

Under IFRS 4, net other operating expenses increased by 21.5% from W7,492 billion in 2021 to W9,102 billion in 2022, primarily as a result of recognizing net loss on financial instruments at fair value through profit or loss of W304 billion in 2022 compared to net gain on financial instruments at fair value through profit or loss of W1,104 billion in 2021 and an increase in general and administrative expense by 4.7% from W5,744 billion in 2021 to W6,014 billion in 2022. Net loss on financial instruments at fair value through profit or loss was recognized primarily due to an increase in losses on sales and valuation of debt securities because of the rise in the benchmark interest rates. General and administrative expense increased primarily due to increases in salary, recruitment of new employees, management performance bonus payments and advertising expenses.

Provision for Credit Loss Allowance on Financial Assets

The following table sets forth for the periods indicated the provisions for credit loss allowance by type of financial asset.

 

     For the year ended December 31,  
     2021     2022     % Change  
     (IFRS 4)     (IFRS 4)     (IFRS 17)     (IFRS 4)  
                          
     (In billions of Won, except percentages)  

Loans:

        

Retail

   W 164     W 425     W 425       159.1

Corporate

     330       248       248       (24.8

Credit card

     415       565       565       36.1  

Others

     (2     6       6       N/M  
  

 

 

   

 

 

   

 

 

   

 

 

 

Subtotal

     907       1,244       1,244       37.2  

Securities(1)

     26       (4     (4     N/M  

Others

     42       52       52       23.8  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total provision for credit loss allowance on financial assets

   W 975     W 1,292     W 1,292       32.5
  

 

 

   

 

 

   

 

 

   

 

 

 

 

N/M = not meaningful

Note:

 

(1)

Consist of securities at amortized cost and securities at fair value through other comprehensive income.

Provision for credit loss allowance on financial assets increased by 32.5% in 2022 from W975 billion in 2021 to W1,292 billion in 2022. The application of IFRS 17 on provision for credit loss allowance on financial assets in 2022 results in provision for credit loss allowance on financial assets decreasing by W0.5 billion from W1,292.3 billion under IFRS 4 to W1,291.8 billion under IFRS 17.

Under IFRS 4, provision for credit loss allowance increased by 32.5% from W975 billion in 2021 to W1,292 billion in 2022 principally due to a 37.2% increase in credit loss allowance on loans from W907 billion in 2021 to W1,244 billion in 2022. Our allowance for credit losses on loans increased primarily due to an increase in allowance for credit losses on retail loans. Provision for credit loss allowance for retail loans increased in 2022 primarily due to a revised method in evaluating forward-looking information to estimate provision for credit loss allowance for prolonged COVID-19 and economic uncertainties (such as adding “Worst” scenario in addition to “Upside”, “Central” and “Downside” scenarios).

 

217


Income Tax Expense

Income tax expense increased by 9.5% in 2022 from W1,471 billion in 2021 to W1,611 billion in 2022. The application of IFRS 17 on income tax expense in 2022 results in income tax expense decreasing by W6 billion from W1,617 billion under IFRS 4 to W1,611 billion under IFRS 17.

Under IFRS 4, income tax expense increased by 9.9% from W1,471 billion in 2021 to W1,617 billion in 2022 primarily as a result of an increase in profit before income taxes by 13.7% to W6,349 billion in 2022 from W5,584 billion in 2021. Our effective rate of income tax decreased to 25.5% in 2022 from 26.4% in 2021.

Profit for the Year

Profit for the year increased by 15.6% in 2022 from W4,113 billion in 2021 to W4,756 billion in 2022. The application of IFRS 17 on profit for the year in 2022 results in profit for the year increasing by W24 billion from W4,732 billion under IFRS 4 to W4,756 billion under IFRS 17.

Under IFRS 4, as a result of the foregoing, our profit for the year increased by 15.0% from W4,113 billion in 2021 to W4,732 billion in 2022.

Other Comprehensive Income (loss) for the Year

 

     For the year ended December 31,  
     2021     2022     % Change  
     (IFRS 4)     (IFRS 4)     (IFRS 17)     (IFRS 4)  
                          
     (In billions of Won, except percentages)  

Items that are or may be reclassified to profit or loss:

        

Net loss on financial assets at fair value through other comprehensive income

   W (880)     W (2,448)     W (5,929)       178.2

Net loss on financial instruments at fair value through profit or loss (overlay approach)

     (20     (220           1000.0  

Equity in other comprehensive income (loss) of associates

     3       (16     (16     N/M  

Foreign currency translation adjustments for foreign operations

     252       14       15       (94.4

Net change in unrealized fair value of cash flow hedges

     22       (70     (70     N/M  

Net finance income on insurance contract assets (liabilities)

                 4,706       N/M  

Net finance income on reinsurance contract assets (liabilities)

                 34       N/M  

Other comprehensive loss of separate account

     (41     (113           175.6  
  

 

 

   

 

 

   

 

 

   

 

 

 
     (664     (2,853     (1,260     329.7  

Items that will not be reclassified to profit or loss:

        

Remeasurements of the defined benefit liability

     43       252       252       486.0  

Valuation gain on financial assets at fair value through other comprehensive income

     35       5       5       (85.7

Loss on disposal of financial assets at fair value through other comprehensive income

     (29     2       2       N/M  

Changes in own credit risk on financial liabilities designated at fair value through profit of loss

     (3     (4     (4     33.3  
  

 

 

   

 

 

   

 

 

   

 

 

 
     46       255       255       454.3  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total other comprehensive loss, net of income tax

   W (618)     W (2,598)     W (1,005)       320.4
  

 

 

   

 

 

   

 

 

   

 

 

 

 

N/M = not meaningful

Other comprehensive loss increased by 62.6% in 2022 from W618 billion in 2021 to W1,005 billion in 2022. The application of IFRS 17 on other comprehensive loss in 2022 results in other comprehensive loss decreasing by W1,593 billion from W2,598 billion under IFRS 4 to W1,005 billion under IFRS 17.

Under IFRS 4, other comprehensive loss increased by 320.4% from W618 billion in 2021 to W2,598 billion in 2022, primarily due to an increase in net loss on financial asset at fair value through other comprehensive

 

218


income by 178.2% from W880 billion in 2021 to W2,448 billion in 2022, which was partially offset by an increase in remeasurements of the net defined benefit liabilities. Net loss on financial assets at fair value through other comprehensive income increased, primarily due to fluctuations in interest rates and stock prices. Remeasurements of the net defined benefit liabilities increased by 486.0% from W43 billion in 2021 to W252 billion in 2022, primarily due to an increase in actuarial gain resulting from changes in financial assumptions.

Results by Principal Business Segment

As of December 31, 2023, we were organized into six major business segments as follows:

 

   

commercial banking services, which are principally provided by Shinhan Bank:

 

   

credit card services, which are principally provided by Shinhan Card;

 

   

securities services, which are provided by Shinhan Securities;

 

   

insurance services, which are principally provided by Shinhan Life Insurance;

 

   

credit services, which are provided by Shinhan Capital; and

 

   

other services that do not belong to above business segments.

We report our segment information in accordance with the provisions of IFRS 8 (Operating Segments). We categorize our operating segments according to a business based approach. See Note 8 of the notes to our consolidated financial statements included in this annual report.

Operating Income by Principal Business Segment

The table below provides the income statement data for our principal business segments for the periods indicated.

 

     For the Year Ended December 31,     % Change  
     2021     2022     2023     2021/2022     2022/2023  
                                      
     (IFRS 4)     (IFRS 4)     (IFRS 17)     (IFRS 17)     (IFRS 4)     (IFRS 17)  
     (In billions of Won, except percentages)  

Banking

   W 3,478     W 4,060     W 4,060     W 4,010       16.7     (1.2 )% 

Credit card

     1,021       880       880       933       (13.8     6.0  

Securities

     577       121       121       253       (79.0     109.1  

Insurance

     552       603       539       651       9.2       20.8  

Credit

     341       349       349       343       2.3       (1.7

Others

     260       173       173       341       (33.5     97.1  

Consolidation adjustment(1)

     (277     (298     (216     (430     7.6       99.1  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total operating income

   W 5,952     W 5,888     W 5,906     W 6,101       (1.1 )%      3.3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

Note:

 

(1)

Consolidation adjustment consists of adjustments for inter-segment transactions.

Banking Services

The banking services segment offers commercial banking and related services and includes: (i) retail banking, which consists of banking and other services provided primarily through the retail branches of Shinhan Bank and Jeju Bank to individuals and households; (ii) corporate banking, which consists of corporate banking products and services provided through Shinhan Bank’s corporate banking branches to its corporate customers,

 

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most of which are small-and medium-sized enterprises and large corporations, including members of the chaebol groups; (iii) international banking, which primarily consists of the operations of Shinhan Bank’s overseas subsidiaries and branches; and (iv) other banking, which primarily consists of treasury business for our banking business (including internal asset and liability management and other non-deposit funding activities), securities investing and trading and derivatives trading, as well as administration of our overall banking operations.

The table below provides the income statement data for our banking services segment for the periods indicated.

 

     For the Year Ended December 31,     % Change  
     2021     2022     2023     2021/2022     2022/2023  
                                
     (In billions of Won, except percentages)  

Income statement data

  

Net interest income (expense)

   W 6,738     W 8,359     W 8,548       24.1     2.3

Net fees and commission income (expense)

     818       801       748       (2.1     (6.6

Net other income (expense)

     (4,078     (5,100     (5,286     25.1       3.6  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (expense)

   W 3,478     W 4,060     W 4,010       16.7     (1.2 )% 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Comparison of 2023 to 2022

Operating income for banking services decreased by 1.2% from W4,060 billion in 2022 to W4,010 billion in 2023.

Net interest income increased by 2.3% from W8,359 billion in 2022 to W8,548 billion in 2023 primarily due to increases in net interest income for corporate banking, international banking and other banking services, which was partially offset by a decrease in net interest income for retail banking. More specifically:

 

   

Net interest income for retail banking decreased by 3.2% from W4,727 billion in 2022 to W4,577 billion in 2023 primarily due to a decrease in the average volume of retail loans to W154,031 billion in 2023 from W157,442 billion in 2022 despite an increase in the Bank’s net interest margin. The average volume of retail loans decreased largely due to a decrease in household loans and collective loans.

 

   

Net interest income for corporate banking increased by 1.6% from W3,421 billion in 2022 to W3,476 billion in 2023 primarily due to a 4.2% increase in the average balance of corporate loans to W220,791 billion in 2023 from W211,942 billion in 2022, as well as an increase in the average lending rate for corporate loans to 5.11% in 2023 from 3.68% in 2022. The average volume of corporate loans increased largely due to corporate customers’ preference for loans over bonds as source of financing resulting from an increase in issuance costs of bonds. The increase in our net interest margin was largely due to an increase in the weighted average base interest rate to 3.49% in 2023 from 2.03% in 2022.

 

   

Net interest income for international banking increased by 5.6% from W1,063 billion in 2022 to W1,122 billion in 2023 primarily due to an increase in interest income resulting from an increase in interest rates in Vietnam and Indonesia.

 

   

For other banking, net interest expense decreased by 26.4% from W852 billion in 2022 to W627 billion in 2023 primarily due to an increase in interest income on securities held by the securities management department of Shinhan Bank.

Net fees and commission income decreased by 6.6% from W801 billion in 2022 to W748 billion in 2023 primarily due to a decrease in net fees and commissions for other banking services, which was offset in part by an increase in net fees and commissions for international banking services. Net fees and commissions for other

 

220


banking services decreased primarily due to an increase in commission expenses related to foreign currency procurement and foreign currency covered bonds. Net fees and commission income for international banking increased primarily due to an increase in credit card fees in Vietnam and an increase in credit placement fees in Japan.

Net other expense increased by 3.6% from W5,100 billion in 2022 to W5,286 billion in 2023 primarily due to an increase in net other expense for other banking and retail banking services. Net other expense for other banking services increased mainly due to a transfer of other expenses from Shinhan Bank’s corporate banking segment to the other banking segment in connection with its internal operations and department structure changes, and also partly due to an increase in employee benefits expenses and fixed expenses. The increase in net other expense for retail banking services was principally due to an increase in allowance for credit loss in anticipation of the discontinuation of COVID-19 financial support programs and economic uncertainty.

Comparison of 2022 to 2021

Operating income for banking services increased by 16.7% from W3,478 billion in 2021 to W4,060 billion in 2022.

Net interest income increased by 24.1% from W6,738 billion in 2021 to W8,359 billion in 2022 primarily due to increases in net interest income for retail banking and corporate banking services. More specifically:

 

   

Net interest income for retail banking increased by 68.9% from W2,799 billion in 2021 to W4,727 billion in 2022 primarily due to an increase in the average volume of retail loans to W157,570 billion in 2022 from W151,535 billion in 2021 as well as an increase in net interest margin. The average volume of retail loans increased largely due to an increase in home mortgage loans. The increase in our net interest margin was largely due to an increase in the weighted average base interest rate to 2.03% in 2022 from 0.61% in 2021 resulting from increases in the base interest rate set by the Bank of Korea.

 

   

Net interest income for corporate banking increased by 36.0% from W2,515 billion in 2021 to W3,421 billion in 2022 primarily due to a 12.4% increase in the average balance of corporate loans to W187,318 billion in 2022 from W166,696 billion in 2021, as well as an increase in the average lending rate for corporate loans to 3.50% in 2022 from 2.55% in 2021. The average volume of corporate loans increased largely as a result of the policies to support small- and medium-sized enterprises amidst the prolonged COVID-19 pandemic. The average lending rate for corporate loans increased primarily as a result of the general increase in market interest rates largely driven by the increases in the base interest rate by the Bank of Korea in 2022 as discussed above.

 

   

Net interest income for international banking increased by 22.9% from W865 billion in 2021 to W1,063 billion in 2022 primarily due to an increase in the average balance of loans extended by our overseas subsidiaries, especially in Japan and Vietnam and the strengthening of the Vietnamese Dong against the Korean Won.

 

   

For other banking, net interest expense was W852 billion in 2022 compared to net interest income of W559 billion in 2021, primarily due to an increase in interest expenses related to the borrowings and the debt securities issued.

Net fees and commission income decreased by 2.1% from W818 billion in 2021 to W801 billion in 2022 primarily due to an increase in net fees and commissions for retail banking services, which was offset in part by an increase in net fees and commissions for other banking services. Net fees and commissions for retail banking services decreased despite an increase in the overall volume of transactions, primarily due to an increase in the proportion of online banking transactions, for which the Bank generally charges lower fees and commissions. Net fees and commission income for other banking increased primarily due to an increase in commission received as electronic charge receipt regarding the retirement pensions.

 

221


Net other expense increased by 25.1% from W4,078 billion in 2021 to W5,100 billion in 2022 primarily due to an increase in net other expense for other banking and retail banking services. Net other expense for other banking services increased mainly due to an increase in advertising expenses from a new platform business, a delivery app. The increase in net other expense for retail banking services was principally due to a decrease in net income related to specified money trust of individual customers.

Credit Card Services

The credit card services segment consists of the credit card business of Shinhan Card, including its installment finance and automobile leasing businesses.

 

     For the Year Ended December 31,     % Change  
     2021     2022     2023     2021/2022     2022/2023  
                                
     (In billions of Won, except percentages)  

Income statement data

          

Net interest income (expense)

   W 1,799     W 1,798     W 1,895       (0.1 )%      5.4

Net fees and commission income (expense)

     635       702       969       10.6       38.0  

Net other income (expense)

     (1,413     (1,620     (1,931     14.6       19.2  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (expense)

   W 1,021     W 880     W 933       (13.8 )%      6.0
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Comparison of 2023 to 2022

Operating income for the credit card business increased by 6.0% from W880 billion in 2022 to W933 billion in 2023.

Net interest income increased by 5.4% from W1,798 billion in 2022 to W1,895 billion in 2023 primarily due to an increase in interest income on loans at amortized cost including credit card loans and installment finance loans, and loans denominated in Korean Won. The increase in interest income on credit card loans was mainly attributable to the impact of decrease in card loan prepayments and increase in loan maturity extensions. The increase in interest income on installment finance loans was mainly attributable to the increase in foreign currency installment finance loans in Kazakhstan. In addition, the increase in interest income on loans denominated in Korean Won was due to the increase in the average balance of loans denominated in Korean Won primarily in the form of working capital loans. The increase in net interest income was partially offset by an increase in interest expenses on debt securities issued and borrowings. The increase in interest expenses on debt securities issued was mainly attributable to the rising interest rates even though the average balance of general corporate bonds decreased. Interest expense on borrowings increased primarily due to an increase in the amount of long-term borrowings.

Net fees and commission income increased by 38.0% from W702 billion in 2022 to W969 billion in 2023 primarily as a result of an increase in fees and commission income from lease operations and, to a lesser extent, an increase in fees income on credit cards. Fees and commission income from lease operations increased primarily due to an increase in the average balance of operating leased assets resulting from customers’ expansion of operating leases. The increase in fees income on credit cards was mainly due to an overall increase in fees income (excluding revolving credit sales payment fee income) resulting from an increase in the number of credit card members. The increase in net fees and commission income was partially offset by an increase in fee expense on credit cards. Fee expense on credit cards increased principally due to an increase in foreign currency credit card payment fee expense.

Net other expense increased by 19.2% from W1,620 billion in 2022 to W1,931 billion in 2023, primarily due to an increase in bad debt expenses resulting from high delinquency roll rate and, to a lesser extent, an increase in other operating expense resulting from increases in loss on hedging items and depreciation expenses

 

222


on lease assets. Also, net other expense was due to an increase in general and administrative expenses from increase in employee benefits. Such increase in net other expense was offset by an increase in gains on valuation and sale of financial instruments at fair value through profit or loss, and decrease in foreign exchange transaction net loss due to lower foreign currency exchange rate (U.S. Dollar to Korean Won) in 2023 compared to 2022.

Comparison of 2022 to 2021

Operating income for the credit card business decreased by 13.8% from W1,021 billion in 2021 to W880 billion in 2022.

Net interest income decreased by 0.1% from W1,799 billion in 2021 to W1,798 billion in 2022 primarily due to an increase in interest expenses on debt securities issued and borrowings. The increase in interest expenses on debt securities issued was mainly attributable to the rising interest rates as compared to the prior year, and interest expense on borrowings increased primarily due to an increase in issuances of money-market securities, particularly commercial paper. The decrease in net interest income was partially offset by an increase in interest income on loans at amortized cost including credit card loans, resulting from the increase in loans due to the business expansion and a decrease in early prepayment of credit card loans.

Net fees and commission income increased by 10.6% from W635 billion in 2021 to W702 billion in 2022 primarily as a result of an increase in fees and commission income from lease operations and, to a lesser extent, an increase in fees income on credit cards. Fees and commission income from lease operations were primarily due an increase in the average balance of operating leased assets resulting from the expansion of operating assets. The increase in fees income on credit cards was mainly due to increases in credit card usage resulting from an increase in the number of credit card members. The increase in net fees and commission income was partially offset by an increase in fee expense on credit cards. Fee expense on credit cards increased principally due to the expansion of overseas credit card business.

Net other expense increased by 14.6% from W1,413 billion in 2021 to W1,620 billion in 2022, primarily due to an increase in bad debt expenses resulting from high delinquency roll rate and, to a lesser extent, an increase in other operating losses resulting from increases in loss on hedging items and depreciation expenses on lease assets. Such increases in net other expense were offset by an increase in gains on valuation and sale of financial instruments at fair value through profit or loss, and a decrease in termination benefits.

Securities Services

Securities services segment primarily reflects securities brokerage and dealing services on behalf of customers, which is conducted by Shinhan Securities, our principal securities brokerage subsidiary.

 

     For the Year Ended December 31,     % Change  
      2021       2022       2023      2021/2022     2022/2023  
                                
     (In billions of Won, except percentages)  

Income statement data

          

Net interest income (expense)

   W 517     W 428     W 444       (17.2 )%      3.7

Net fees and commission income (expense)

      602         485       500       (19.4     3.1  

Net other income (expense)

     (542     (792     (691     46.1       (12.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (expense)

   W 577     W 121     W 253       (79.0 )%      109.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Comparison of 2023 to 2022

Operating income for securities services increased by 109.1% from W121 billion in 2022 to W253 billion in 2023.

 

223


Net interest income increased by 3.7% from W428 billion in 2022 to W444 billion in 2023, as increase in interest income, outpaced increase in interest expenses. Interest income increased from W942 billion in 2022 to W1,399 billion in 2023, primarily due to an increase in interest income on cash and amortized cost measurement deposits, securities at fair value through profit or loss, and loans at amortized cost. Interest income on cash and amortized cost measurement deposits increased primarily due to an increase in the average balance of time deposits denominated in Korean Won. Even though the average balance of time deposits denominated in foreign currency decreased, the interest income on the time deposits denominated in foreign currency increased due to overall increase in interest rates in 2023. Interest income on securities at fair value through profit or loss increased primarily due to an increase in interest income on financial institution bonds and corporation bonds. This was mainly due to increases in the average balance and proportion of bond investments in 2023 in anticipation of expected decrease in market interest rates. The interest income on loans at amortized cost increased mainly due to the interest income on loans denominated in Korean Won resulting from increased demand from customers for securities-secured loans as well as increase in interest rates. The interest income on loans at fair value through profit or loss increased due to a increase in loans related to other facilities in foreign currency in accordance with fund supplement agreements. On the other hand, interest expenses increased from W514 billion in 2022 to W955 billion in 2023, primarily due to an increase in interest expense on deposit liabilities and borrowing debts. The increase in interest expense on deposit liabilities increased due to an increase in consignor deposits usage fees rates despite a decrease in the average balance of consignor deposits. Interest expense on borrowing debts increased mainly due to an increase in interest expense on borrowings denominated in Korean Won and bonds sold under repurchase agreements denominated in Korean Won resulting from an increase in the average balance of the borrowings as well as increase in interest rates.

Net fees and commission income increased by 3.1% from W485 billion in 2022 to W500 billion in 2023 primarily due to an increase in consignor fees income which was partially offset by a decrease in commission income in Korean Won as well as an increase in foreign exchange payment fees. The increase in consignor fees income was due to an increase in income on investment trust consignor fees. Commission income in Korean Won decreased due to a decrease in investment banking fees resulting from a decrease in advisory income in light of increased volatility in capital and real estate markets. Foreign exchange payment fees increased due to an increase in volume of foreign currency trades and rise in U.S. Dollar exchange rates.

Net other expense decreased by 12.8% from W792 billion in 2022 to W691 billion in 2023 primarily as a result of an increase in net gain on financial instruments at fair value through profit or loss and a decrease in net loss on trading of foreign currency assets and liabilities. The decrease in net other expense was partially offset by an increase in net loss on financial instruments designated at fair value through profit or loss and an increase in impairment loss on financial assets. The increase in net loss on financial instruments designated at fair value through profit or loss was mainly due to an increase in valuation of equity- linked securities sold and derivatives-combined securities. Net loss on foreign currency translation decreased due to the fact that U.S. Dollar to Korean Won exchange rate increase in 2023 was less than the exchange rate increase in 2022, resulting a relatively small net loss on foreign currency translation. The increase in impairment loss on financial assets was mainly due to an increase in bad debt expenses from real estate project financings and related bridge loans.

Comparison of 2022 to 2021

Operating income for securities services decreased by 79.0% from W577 billion in 2021 to W121 billion in 2022.

Net interest income decreased by 17.2% from W517 billion in 2021 to W428 billion in 2022, due to increases in interest expenses on borrowings and debt securities issued resulting from the increase in interest rates as compared to the prior year and increases in average balances of debt securities issued and asset-backed bonds. Such increases in interest expenses were partially offset by increase in interest income recognized primarily on loans at amortized cost, cash and due from banks at amortized cost, and securities at fair value through profit or loss. Interest income on loans at amortized cost increased due to an increase in the average

 

224


balance of foreign currency facility loans, attributable to relatively weakening of the Korean Won and new loans outpacing repayments and sales of loans. Interest income on cash and due from banks at amortized cost increased due to an increase in performance guarantee deposits and the increase in interest rates. Interest income on securities at fair value through profit or loss increased primarily due to an increase in the proportion of government bonds and financial institution bonds whose value are less sensitive to interest rates as compared to corporate bonds in a rising interest rate environment.

Net fees and commission income decreased by 19.4% from W602 billion in 2021 to W485 billion in 2022 primarily due to a decrease in fees and commission income on brokerage as a result of a decrease in daily average stock trading volume resulting from the stock market slump in Korea during the current period. The decrease in net fees and commission income was partially offset by a decrease in the corresponding trading commission expenses as fees and commission income on brokerage decreased. Also, to a lesser extent, fees and commission expenses on legal and advisory services decreased year-over-year given high legal fees recognized in relation to certain financial products such as Lime funds during 2021.

Net other expense increased by 46.1% from W542 billion in 2021 to W792 billion in 2022 primarily as a result of recognizing net loss on financial instruments at fair value through profit or loss of W551 billion in 2022 compared to net gain on financial instruments at fair value through profit or loss of W369 billion in 2021. In addition, net other expense further increased due to an increase in net loss on foreign currency translation resulting from the strengthening of the U.S. dollar and the weakening of the Japanese yen, Euro, and Chinese yuan, against the Korean won as well as an increase in loss on foreign currency transaction of spot exchange. The increase in net other expense was partially offset by a decrease in bad debt expenses due to a decrease in allowance for credit losses on loans at amortized cost.

Insurance Services

Insurance services segment consists of life insurance services provided by Shinhan Life Insurance, and general insurance services provided by Shinhan EZ General Insurance.

 

     For the Year Ended December 31,     % Change  
     2021     2022     2023     2021/2022     2022/2023  
     (IFRS 4)     (IFRS 4)     (IFRS 17)     (IFRS 17)     (IFRS 4)     (IFRS 17)  
     (In billions of Won, except percentages)  

Income statement data

            

Net interest income (expense)

   W 1,620     W 1,650     W (124   W (199     1.9     60.5

Net fees and commission income (expense)

     171       103       (4     (3     (39.8     (25.0

Net other income (expense)

     (1,239     (1,150     667       853       (7.2     27.9  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (expense)

   W 552     W 603     W 539     W 651       9.2     20.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Comparison of 2023 to 2022

Operating income for insurance services increased by 20.8% from W539 billion in 2022 to W651 billion in 2023.

Net interest expense increased by 60.5% from W124 billion in 2022 to W199 billion in 2023 primarily due to an increase in interest expenses on others. Interest expenses on others increased mainly due to an increase in interest expenses on investment contract liabilities. Even though the average balance of investment contract liabilities decreased, the interest expenses on investment contract liabilities increased due to a relatively high level of interest rates in 2023 compared to 2022.

 

225


Net fees and commission expense decreased by 25.0% from W4 billion in 2022 to W3 billion in 2023 primarily due to a decrease in fees and commission expenses. Fees and commission expenses decreased in 2023 compared to 2022 due to a decrease in brokerage fees expense in Korean Won, which was mainly because in 2022 we recognized unusually high brokerage fees (in the form of fund management fees) in connection with disposal of assets held in one of our consolidated funds.

Net other income increased by 27.9% from W667 billion in 2022 to W853 billion in 2023 primarily due to an increase in net gain on financial instruments at fair value through profit or loss, resulting from net increase in valuation gains and disposal gains due to a rise in stock market index compared to the previous year. This increase in net other income was partially offset by a decrease in net insurance finance income, a decrease in net gain on foreign currency transactions, as well as an increase in general and administrative expense. The decrease in net insurance finance income was mainly due to an increase in interest expenses recognized on investment contract liabilities of variable insurance liabilities. The decrease in net gain on foreign currency transactions was mainly due to a decrease in net gain on trading and valuation of foreign currency assets and liabilities. Net gain on trading and valuation of foreign currency assets and liabilities decreased because the increase in the U.S. Dollar exchange rates against the Korean Won in 2023 compared to 2022 was lower than such increase in 2022 compared to 2021. The increase in general and administrative expense was mainly due to an increase in termination benefits resulting from voluntary retirement programs implemented in 2023 and increased amortization in 2023 for capitalized development costs which were recognized as assets in 2022.

Comparison of 2022 to 2021

Operating income for insurance services decreased by 2.4% in 2022 from W552 billion in 2021 to W539 billion in 2022. The application of IFRS 17 on operating income in 2022 results in operating income decreasing by W64 billion from W603 billion under IFRS 4 to W539 billion under IFRS 17.

Under IFRS 4, operating income for insurance services increased by 9.2% from W552 billion in 2021 to W603 billion in 2022.

Net interest income increased by 1.9% from W1,620 billion in 2021 to W1,650 billion in 2022 primarily due to an increase in interest income on securities at amortized cost, partially offset by a decrease in interest income on securities at fair value through other comprehensive income. Interest income on securities at amortized cost increased primarily due to an increase in the average balance of government bonds and asset-backed bonds and the increases in interest rate in 2022. Interest income on securities at fair value through other comprehensive income decreased due to a decrease in the average balance of government bonds measured at fair value through other comprehensive income as they were replaced by government bonds measured at amortized cost.

Net fees and commission income decreased by 39.8% from W171 billion in 2021 to W103 billion in 2022 due to an increase in fees and commission expense and a decrease in fees and commission income. The increase in fees and commission expense was mainly due to an increase in separate account fees, which resulted from loss on disposal of bonds, which were disposed in order to obtain liquidity for retirement pension, being compensated in general accounts in fees. To a lesser extent, fees and commission income decreased due to a decrease in the number of annuity payments for variable insurance and the fees resulting therefrom.

Net other expense decreased by 7.2% from W1,239 billion in 2021 to W1,150 billion in 2022 primarily due to a decrease in general and administrative expense in 2022 compared to 2021. There was a temporary increase in termination benefits in the previous year due to the voluntary retirements implemented in December 2021, which normalized during 2022 and resulted in the decrease in general and administrative expense in 2022 compared to 2021.

 

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Credit Services

The credit services segment consists of the specialized credit business of Shinhan Capital, including facilities leasing, installment finance, new technology finance businesses.

 

     For the Year Ended December 31,      % Change  
      2021        2022        2023       2021/2022     2022/2023  
                                   
     (In billions of Won, except percentages)  

Income statement data

  

Net interest income (expense)

   W 232      W 260      W 249        12.1     (4.2 )% 

Net fees and commission income (expense)

     29        31        17        6.9       (45.2

Net other income (expense)

     80        58        77        (27.5     32.8  
  

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

Operating income (expense)

   W 341      W 349      W 343        2.3     (1.7 )% 
  

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

Comparison of 2023 to 2022

Operating income for the specialized credit business decreased by 1.7% from W349 billion in 2022 to W343 billion in 2023.

Net interest income decreased by 4.2% from W260 billion in 2022 to W249 billion in 2023, as the increase in interest expenses outpaced the increase in interest income. Interest expenses increased from W227 billion in 2022 to W342 billion in 2023, primarily due to an increase in the average balance of borrowings denominated in Korean Won as well as an increase in interest rates. The increase in the average balance of borrowings in Korean Won was mainly due to Shinhan Capital’s increased borrowings in Korean Won. Interest income increased from W487 billion in 2022 to W591 billion in 2023, primarily due to an increase in interest income on loans denominated in Korean Won resulting from an increase in interest rates on loans denominated in Korean Won, which was partially offset by a decrease in the average balance of loans for working capital such as interest-earning financial assets related to corporate finance. The increase in interest income was also partially offset by a decrease in the average balance of general financial lease receivables denominated in Korean Won, due to sale of Shinhan Capital’s retail assets to Shinhan Card in 2020 (resulting in no new handling of lease or installment finance, other than principal repayment of remaining assets).

Net fees and commission income decreased by 45.2% from W31 billion in 2022 to W17 billion in 2023 primarily as a result of a decrease in commission fees denominated in Korean Won, which was mainly attributable to a decrease in investment finance commission fees. Investment finance commission fees decreased due to significant decrease in financial arrangement services rendered amidst slowdown in corporate and investment financings in 2023. The decrease in net commission income was also due to an increase in commission expenses, which was mainly due to an increase in commissions fees such as evaluation fees paid to external evaluation agencies due to increased volume of investments as well as increased risks related to overseas alternative investment assets.

Net other income increased by 32.8% from W58 billion in 2022 to W77 billion in 2023, primarily due to an increase in net gain on financial instruments at fair value through profit or loss and, to a lesser extent, a decrease in net loss on foreign currency translation, which was offset in part by an increase in provision for credit loss allowance. The increase in net gain on financial instruments at fair value through profit or loss was attributable to an increase in net gain on valuation and disposal from Shinhan Capital’s investments such as venture capital investment as well as domestic and foreign alternative investments, and initial public offerings of such underlying asset. The decrease in net loss on foreign currency translation was mainly because the increase in U.S. Dollar exchange rate in 2023 compared to 2022 was outpaced by the increase in U.S. Dollar exchange rate in 2022 compared to 2021. The increase in provision for credit loss allowance was mainly because we preemptively recognized credit loss allowance in light of real estate project financing risks.

 

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Comparison of 2022 to 2021

Operating income for the specialized credit business increased by 2.3% from W341 billion in 2021 to W349 billion in 2022.

Net interest income increased by 12.1% from W232 billion in 2021 to W260 billion in 2022 primarily reflecting the changes in loans measured at amortized cost. Interest income on loans denominated in Korean Won increased resulting from an increase in the average balance of loans for working capital as a result of an increase in interest-earning financial assets related to corporate finance. Interest-earning financial assets related to corporate finance increased as the Shinhan Capital’s identity as a specialized credit company composed of investment banking and corporate finance, has been solidified since 2020. The increase in interest income was partially offset by an increase in interest expense on long-term borrowings and debt securities issued resulting from increases in their average balances. Due to its nature as a capital company that does not provide deposit services, Shinhan Capital raises its capital through debt or equity financing when assets increase. However, net interest income increased year over year due to an increase in interest margin and continued asset growth.

Net fees and commission income increased by 6.9% from W29 billion in 2021 to W31 billion in 2022 primarily as a result of an increase in commission received as agency and an increase in investment banking fees. The increase in commission received as agency was principally due to an increase in management fees and performance fees earned by us acting as the general partner, primarily driven by the growth trend centered on corporate finance and investment banking. Investment banking fees increased mainly as a result of an increase in underwriting fees reflecting the expansion of business operations centered on corporate finance and investment banking.

Net other income decreased by 27.5% from W80 billion in 2021 to W58 billion in 2022, primarily due to a decrease in net gain on financial instruments at fair value through profit or loss and, to a lesser extent, an increase in net loss on foreign currency translation, which was offset in part by a decrease in provision for credit loss allowance. Net gain on financial instruments at fair value through profit or loss decreased mainly due to a decrease in gain on valuation of puttable financial instruments. Net loss on foreign currency translation increased as a result of weaker valuation of the Korean Won. Provision for credit loss allowance decreased despite an additional provision for credit loss allowance reflecting the adverse impact of prolonged COVID-19 and economic uncertainty on our asset portfolio in 2022, principally due to an increase in reversal of provision for credit loss allowance resulting from the redemption of large loans, including loans for aircrafts, in 2022.

Others

Other segment primarily reflects all other activities of Shinhan Financial Group, as the holding company, and our other subsidiaries, including the results of operations of Shinhan Asset Management, Shinhan Savings Bank, Shinhan Asset Trust Co., Ltd., Shinhan REITs Management and back-office functions maintained at the holding company.

 

     For the Year Ended December 31,     % Change  
      2021       2022       2023      2021/2022     2022/2023  
                                
     (In billions of Won, except percentages)  

Income statement data

  

Net interest income (expense)

   W 69     W 153     W 125       121.7     (18.3 )% 

Net fees and commission income (expense)

     415       399       391       (3.9     (2.0

Net other income (expense)

     (224     (379     (175     69.2       (53.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (expense)

   W 260     W 173     W 341       (33.5 )%      97.1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

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Comparison of 2023 to 2022

Operating income for others increased by 97.1% from W173 billion in 2022 to W341 billion in 2023.

Net interest income decreased by 18.3% from W153 billion in 2022 to W125 billion in 2023 primarily due to a decrease in net interest income of Shinhan Savings Bank and, to a lesser extent, a decrease in net interest income of consolidated structured entities. Net interest income of Shinhan Savings Bank decreased mainly due to a decrease in interest income on loans at amortized cost as a result of an decrease in the average balance of retail loans of Shinhan Savings Bank. The decrease in net interest income of consolidated structured entities was principally due to a decrease in interest income on loans measured at amortized cost.

Net fees and commission income decreased by 2.0% from W399 billion in 2022 to W391 billion in 2023 primarily due to a decrease in net fees and commission income of Shinhan Asset Trust and, to a lesser extent, our holding company’s sale of Shinhan Credit Information to Shinhan Card. Net fees and commission income of Shinhan Asset Trust decreased primarily due to a decrease in new trust contract orders amidst increased concerns of real estate project financing delinquencies and overall slowdown in the real estate market, which also led to a decrease in the profitability of existing construction projects, increases in construction fees and delays in commission fee payments due to changes in project execution schedules. Also as a result of our holding company’s sale of Shinhan Credit Information to Shinhan Card, Shinhan Credit Information’s fees and commission income is no longer recognized under the other segment, thereby contributing to the decrease in the segment’s net fees and commission income.

Net other expense decreased by 53.8% from W379 billion in 2022 to W175 billion in 2023 primarily due to an increase in net gain on financial liabilities measured at fair value through profit or loss of our holding company and, to a lesser extent, a decrease in net other operating expense of Shinhan Asset Management. The increase in net gain on financial liabilities measured at fair value through profit or loss of our holding company was mainly due to a rise in stock market indices compared to the previous year. Net other operating expense of Shinhan Asset Management also decreased due to a rise in stock market indices compared to the previous year.

Comparison of 2022 to 2021

Operating income for others decreased by 33.5% from W260 billion in 2021 to W173 billion in 2022.

Net interest income increased by 121.7% from W69 billion in 2021 to W153 billion in 2022 primarily due to an increase in net interest income of Shinhan Savings Bank and, to a lesser extent, an increase in net interest income of consolidated structured entities. Net interest income of Shinhan Savings Bank increased mainly due to an increase in interest income on loans at amortized cost as a result of an increase in the average balance of retail loans. The increase in net interest income of consolidated structured entities was principally due to an increase in interest income on loans measured at amortized cost.

Net fees and commission income decreased by 3.9% from W415 billion in 2021 to W399 billion in 2022 primarily due to Shinhan Credit Information whose net fee and commission income since the second half of the current year was included in the operating result of the credit card segment as it became a wholly-owned subsidiary of Shinhan Card in July 2022.

Net other expense increased by 69.2% from W224 billion in 2021 to W379 billion in 2022, primarily due to an increase in net other operating expense of our holding company and, to a lesser extent, a decrease in net other operating income of consolidated structured entities. The increase in net other operating expense of our holding company was mainly due to an increase in net loss on valuation of financial instruments at fair value through profit or loss, resulting from inflation and rising interest rates. Net other operating income of consolidated structured entities decreased due to a decrease in net gain on foreign currency translation as a result of the weakening of the Korean Won.

 

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Financial Condition

Assets

The following table sets forth, as of the dates indicated, the principal components of our assets.

 

     As of December 31,      % Change  
     2021      2022      2023      2021/2022     2022/2023  
                                          
     (IFRS 4)      (IFRS 4)      (IFRS 17)      (IFRS 17)      (IFRS 4)     (IFRS 17)  
     (In billions of Won, except percentages)  

Cash and due from banks at amortized cost

   W 28,453      W 29,532      W 30,051      W 34,629        3.8     15.2

Financial assets at fair value through profit or loss

     62,404        56,664        61,508        71,217        (9.2     15.8  

Derivative assets

     3,799        6,462        6,461        4,711        70.1       (27.1

Securities at fair value through other comprehensive income

     64,838        63,662        85,469        90,312        (1.8     5.7  

Securities at amortized cost

     49,930        57,971        33,371        35,686        16.1       6.9  

Loans at amortized cost

     389,137        412,292        407,899        411,740        6.0       0.9  

Property and equipment, net

     4,046        4,011        4,011        3,972        (0.9     (1.0

Intangible assets

     5,645        5,808        5,808        6,218        2.9       7.1  

Investments in associates

     2,914        2,904        2,904        2,692        (0.3     (7.3

Current tax receivables

     15        26        26        31        73.3       19.2  

Deferred tax assets

     135        1,052        915        154        679.3       (83.2

Investment property

     675        363        363        258        (46.2     (28.9

Net defined benefit assets

     142        620        457        114        336.6       (75.1

Insurance contract assets

                          11        N/A       N/A  

Reinsurance contract assets

                   89        88        N/A       (1.1

Other assets

     35,975        34,508        25,072        29,926        (4.1     19.4  

Assets held for sale

     44        29        29        36        (34.1     24.1  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

Total assets

   W 648,152      W 675,884      W 664,433      W 691,795        4.3     4.1
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

2023 Compared to 2022

Our assets increased by 4.1% from W664,433 billion as of December 31, 2022 to W691,795 billion as of December 31, 2023, principally due to increases in financial assets at fair value through profit or loss, securities at fair value through other comprehensive income, and cash and due from banks at amortized cost.

Our financial assets at fair value through profit or loss increased by 15.8% to W71,217 billion as of December 31, 2023 from W61,508 billion as of December 31, 2022, primarily due to an increase in corporate bonds and bills purchased.

Our securities at fair value through other comprehensive income increased by 5.7% to W90,312 billion as of December 31, 2023 from W85,469 billion as of December 31, 2022, primarily due to an increase in government bonds and securities at fair value through other comprehensive income in foreign currency.

Our cash and due from banks at amortized cost increased by 15.2% to W34,629 billion as of December 31, 2023 from W30,051 billion as of December 31, 2022, primarily due to an increase in due from banks.

2022 Compared to 2021

Our assets increased by 2.5% in 2022 from W648,152 billion as of December 31, 2021 to W664,433 billion as of December 31, 2022. The application of IFRS 17 on our assets as of December 31, 2022 results in our assets decreasing by W11,451 billion from W675,884 billion under IFRS 4 to W664,433 billion under IFRS 17.

 

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Under IFRS 4, our assets increased by 4.3% from W648,152 billion as of December 31, 2021 to W675,884 billion as of December 31, 2022, principally due to increases in loans at amortized cost, securities at amortized cost, derivative assets, and cash and due from banks at amortized cost.

Our loans at amortized cost increased by 6.0% to W412,292 billion as of December 31, 2022 from W389,137 billion as of December 31, 2021, primarily due to an increase in corporate loans and, to a lesser extent an increase in retail loans.

Our securities at amortized cost increased by 16.1% to W57,971 billion as of December 31, 2022 from W49,930 billion as of December 31, 2021, primarily due to an increase in the balance of debt securities measured amortized cost, such as government bonds, financial institutions bond and corporate bonds.

Our derivative assets increased by 70.1% to W6,462 billion as of December 31, 2022 from W3,799 billion as of December 31, 2021, primarily due to an increase in foreign currency derivatives assets.

Our cash and due from banks at amortized cost increased by 3.8% to W29,532 billion as of December 31, 2022 from W28,453 billion as of December 31, 2021, primarily due to an increase in the balance of deposits denominated in foreign currency.

Liabilities and Equity

The following table sets forth, as of the dates indicated, the principal components of our liabilities.

 

     As of December 31,      % Change  
     2021      2022      2023      2021/2022     2022/2023  
                                          
     (IFRS 4)      (IFRS 4)      (IFRS 17)      (IFRS 17)      (IFRS 4)     (IFRS 17)  
     (In billions of Won, except percentages)  

Deposits

   W 364,897      W 383,011      W 382,988      W 381,513        5.0     (0.4 )% 

Financial liabilities at fair value through profit or loss

     1,369        1,146        1,146        1,869        (16.3     63.1  

Financial liabilities designated at fair value through profit or loss

     8,024        8,367        8,367        7,797        4.3       (6.8

Derivative liabilities

     3,587        7,705        7,709        5,038        114.8       (34.6

Borrowings

     43,167        49,279        49,279        56,901        14.2       15.5  

Debt securities issued

     80,149        77,289        77,289        81,562        (3.6     5.5  

Net defined benefit liabilities

     51        15        15        68        (70.6     353.3  

Provisions

     1,167        1,266        1,266        1,370        8.5       8.2  

Current tax payable

     703        702        702        92        (0.1     (86.9

Deferred tax liabilities

     176        170        811        542        (3.4     (33.2

Insurance contracts liabilities

     54,333        54,315        45,905        48,333              5.3  

Reinsurance contract liabilities

                   63        93        N/A       47.6  

Investment contract liabilities

                   2,134        1,573        N/A       (26.3

Other liabilities

     40,991        41,489        33,336        48,722        1.2       46.2  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

Total liabilities

     598,614        624,754        611,010        635,473        4.4       4.0  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

Total equity attributable to equity holders of the Group

     47,291        48,439        50,732        53,721        2.4       5.9  

Non-controlling interests

     2,247        2,691        2,691        2,601        19.8       (3.3
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

Total equity

     49,538        51,130        53,423        56,322        3.2       5.4  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

Total liabilities and equity

   W 648,152      W 675,884      W 664,433      W 691,795        4.3     4.1
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

   

 

 

 

 

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2023 Compared to 2022

Our total liabilities increased by 4.0% from W611,010 billion as of December 31, 2022 to W635,473 billion as of December 31, 2023, primarily due to an increase in borrowings, debt securities issued, and insurance contract liabilities.

Our borrowings increased by 15.5% from W49,279 billion as of December 31, 2022 to W56,901 billion as of December 31, 2023 primarily as a result of an increase in bonds sold under repurchase agreements.

Our debt securities issued increased by 5.5% from W77,289 billion as of December 31, 2022 to W81,562 billion as of December 31, 2023, primarily due to an increase in borrowings in Korean Won.

Our insurance contract liabilities increased by 5.3% from W45,905 billion as of December 31, 2022 to W48,333 billion as of December 31, 2023, primarily due to remaining coverage elements of insurance contract liabilities.

Total equity increased by 5.4% from W53,423 billion as of December 31, 2022 to W56,322 billion as of December 31, 2023, largely due to an increase in retained earnings and an increase resulting from additional hybrid bonds issued by the Group. 

2022 Compared to 2021

Our total liabilities increased by 2.1% in 2022 from W598,614 billion as of December 31, 2021 to W611,010 billion as of December 31, 2022. The application of IFRS 17 on our total liabilities as of December 31, 2022 results in our total liabilities decreasing by W13,744 billion from W624,754 billion under IFRS 4 to W611,010 billion under IFRS 17.

Under IFRS 4, our total liabilities increased by 4.4% from W598,614 billion as of December 31, 2021 to W624,754 billion as of December 31, 2022, primarily due to an increase in deposits (which principally consist of customer deposits) and an increase in borrowings and, to a lesser extent, an increase in derivative liabilities.

Our deposits increased by 5.0% from W364,897 billion as of December 31, 2021 to W383,011 billion as of December 31, 2022, primarily due to an increase in time and savings deposits and demand deposits.

Our borrowings increased by 14.2% from W43,167 billion as of December 31, 2021 to W49,279 billion as of December 31, 2022 primarily as a result of an increase in borrowings denominated in Korean Won including borrowings from the Bank of Korea.

Our derivative liabilities increased by 114.8% from W3,587 billion as of December 31, 2021 to W7,705 billion as of December 31, 2022, primarily due to an increase in foreign currency derivative liabilities.

Total equity increased by 7.8% in 2022 from W49,538 billion as of December 31, 2021 to W53,423 billion as of December 31, 2022. The application of IFRS 17 on total equity as of December 31, 2022 results in total equity increasing by W2,293 billion from W51,130 billion under IFRS 4 to W53,423 billion under IFRS 17.

Under IFRS 4, total equity increased by 3.2% from W49,538 billion as of December 31, 2021 to W51,130 billion as of December 31, 2022, largely due to an increase in retained earnings and an increase resulting from additional hybrid bonds issued by the Group.

 

ITEM 5.B.

Liquidity and Capital Resources

We are exposed to liquidity risk arising from the funding of our lending, trading and investment activities and in the management of trading positions. The goal of liquidity management is for us to be able, even under

 

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adverse conditions, to meet all of our liability repayments on time and fund all investment opportunities. For an explanation of how we manage our liquidity risk, see “Item 4.B. Business Overview — Risk Management — Market Risk Management — Market Risk Management for Non-trading Activities — Liquidity Risk Management.” In our opinion, the working capital is sufficient for our present requirements. 

The following table sets forth our capital resources as of December 31, 2023.

 

     As of December 31, 2023  
     (In billions of Won)  

Deposits

   W 381,513  

Long-term debt

     78,624  

Call money

     2,196  

Borrowings from the Bank of Korea

     2,562  

Other short-term borrowings

     39,218  

Asset securitizations

     17,313  

Stockholders’ equity(1)

     18,324  
  

 

 

 

Total

   W 539,750  
  

 

 

 

 

Note:

 

(1)

Includes capital stock, share premium, and hybrid bonds issued.

We obtain funding from a variety of sources, both domestic and foreign. Our principal source of funding is customer deposits obtained from our banking operations, and we from time to time issue equity and debt securities. In addition, our subsidiaries acquire funding through call money, borrowings from the Bank of Korea, other short-term borrowings, corporate debentures, other long-term debt and asset-backed securitizations.

Our primary funding strategy has been to achieve low-cost funding by increasing the average balances of low-cost retail customer deposits. Customer deposits accounted 72.0% of our total funding as of December 31, 2021, 72.4% of our total funding as of December 31, 2022 and 70.7% of our total funding as of December 31, 2023. Historically, except in limited circumstances, largely due to the lack of alternative investment opportunities for individuals and households in Korea, especially in light of a low interest rate environment and volatile stock market conditions, a substantial portion of such customer deposits were rolled over upon maturity and accordingly provided a stable source of funding for our banking subsidiaries. However, in the face of attractive alternative investment opportunities such as during a bullish run of the stock market, customers may transfer a significant amount of bank deposits to alternative investment products in search of higher returns, which may result in temporary difficulties in finding sufficient funding on commercial terms favorable to us. In addition, in recent years, we have faced increasing pricing competition from our competitors with respect to our deposit products. If we do not continue to offer competitive interest rates to our deposit customers, we may lose their business, which has traditionally provided a stable and low-cost source of funding. Even if we are able to match our competitors’ pricing, doing so may result in an increase in our funding costs, which may have an adverse impact on our results of operations.

While our banking subsidiaries generally have not faced, and currently are not facing, liquidity difficulties in any material respect, if we or our banking subsidiaries are unable to obtain the funding we need on terms commercially acceptable to us for an extended period of time for reasons of Won devaluation or otherwise, we may not be able to ensure our financial viability, meet regulatory requirements, implement our strategies or compete effectively. See “Item 3.D. Risk Factors — Risks Related to Our Overall Business — Changes in interest rates, foreign exchange rates, bond and equity prices, and other market factors have affected and will continue to affect our business, results of operations and financial condition.”

As of December 31, 2021, 2022 and 2023, W7,610 billion, W7,308 billion and W6,421 billion, or 2.1%, 2.0% and 1.7%, respectively, of Shinhan Bank’s total deposits were deposits made by litigants in connection with

 

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legal proceedings in Korean courts. Court deposits carry interest rates which are generally lower than market rates.

In addition, we obtain funding through borrowings and the issuances of debt and equity securities, primarily through Shinhan Bank. Our borrowings consist mainly of borrowings from financial institutions, the Government and Government-affiliated funds. Call money, which is available in both Won and foreign currencies, is obtained from the domestic call loan market, a short-term loan market for loans with maturities of less than one month. As for our long-term debt, it is principally in the form of corporate debt securities issued by Shinhan Bank. Since 1999, Shinhan Bank has actively issued and continues to issue long-term debt securities with maturities of over one year in the Korean fixed-income market. Shinhan Bank and we have maintained one of the highest credit ratings in the domestic fixed-income market since their inception in 1999 and 2001, respectively. As Shinhan Bank maintains one of the highest debt ratings in the fixed-income market in Korea, we believe that Shinhan Bank will be able to obtain replacement funding through the issuance of long-term debt securities. Shinhan Bank’s interest rates on long-term debt securities are in general 20 to 30 basis points higher than the interest rates offered on their deposits. However, since long-term debt is not subject to premiums paid for deposit insurance and the Bank of Korea reserves, we estimate that our funding costs on long-term debt securities are generally on par with our funding costs on deposits. In addition, our company, as well as Shinhan Bank may also issue long-term debt securities denominated in foreign currencies in overseas markets. Our company and Shinhan Bank each have a global medium term notes program under which foreign currency-denominated notes may be issued with an aggregate program limit of US$5 billion and US$8 billion, respectively. As of December 31, 2021, 2022 and 2023, our long-term debt amounted to W78,023 billion, W77,369 billion and W78,624 billion, respectively.

We also have funding requirements for our credit card activities. We obtain funding for our credit card activities from a variety of sources, primarily in Korea. The principal sources of funding for Shinhan Card are debentures, commercial papers (including call money), borrowings from the holding company and third-parties, which amounted to W21,651 billion, W5,016 billion, W2,233 billion and W713 billion, or 73.1%, 17.0%, 7.5%, and 2.4%, respectively, of the funding for our credit card activities, as of December 31, 2023. Unlike other credit card companies, Shinhan Card has the benefit of obtaining funding at favorable rates through loans from Shinhan Financial Group, which currently maintains the highest credit rating assigned by local rating agencies. Shinhan Card aims to further diversify its funding sources and more actively tap the domestic and international capital markets to ensure access to liquidity as needed.

Credit ratings affect the cost and other terms upon which we and our subsidiaries are able to obtain funding. Domestic and international rating agencies regularly evaluate us, and our subsidiaries and their ratings of our and our subsidiaries’ long-term debt are based on a number of factors, including our financial strength as well as conditions affecting the financial services industry generally.

There can be no assurance that we or our subsidiaries will maintain our current credit ratings if, among other reasons, the global or Korean economy were to face another downturn, there are any changes in our corporate governance or our businesses significantly deteriorate. Our failure to maintain current credit ratings and outlooks could increase the cost of our funding, limit our access to capital markets and other borrowings, and require us to post additional collateral in financial transactions, any of which could adversely affect our liquidity, net interest margins and profitability.

Secondary funding sources also include call money, borrowings from the Bank of Korea and other short-term borrowings which amounted to W35,372 billion, W40,378 billion and W43,976 billion, as of December 31, 2021, 2022 and 2023, respectively, each representing 7.0%, 7.6% and 8.1%, respectively, of our total funding as of such dates.

We may also from time to time obtain funding through issuance of equity securities. For example, On September 29, 2020, partly in response to the prolonged COVID-19 pandemic and to increase our loss absorption capacity, we issued 39,130,000 common shares to two private equity funds, thereby increasing our paid-in capital

 

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by W195.7 billion. As a result of such offering, which was substantially fully subscribed and resulted in a capital increase of approximately 7.5%, we raised approximately W1,158 billion (before underwriting commissions and other offering expenses).

In addition, we obtain funding through issuance of hybrid bonds. The total of our hybrid bonds issued were W4,002 billion. In 2023, the additional hybrid bonds of W898 billion were newly issued to improve the capital adequacy ratio by expanding the capital.

In limited situations, we may also issue convertible and/or preferred shares. For example, in August 2003, in order to partly fund our acquisition of Chohung Bank, we raised a total of W2,552 billion through domestic private placements of redeemable preferred shares and redeemable convertible preferred shares to domestic financial institutions and governmental entities in Korea, all of which shares have since been redeemed or converted. In addition, in January 2007, partly to fund the acquisition of LG Card, we raised a total of W3,750 billion through domestic private placements of redeemable preferred shares and redeemable convertible preferred shares, all of which have been redeemed as of the date hereof. In April 2011, we issued redeemable preferred shares to fund redemption of such securities, and in April 2016, we redeemed the redeemable preferred shares issued in April 2011. In February 2019, we raised a total of W750 billion through domestic private placements of convertible preferred shares. For further details of our preferred shares, see “Item 10.B. Memorandum and Articles of Incorporation — Description of Preferred Stock.”

Pursuant to laws and regulations in Korea, we may redeem our preferred stock to the extent of our retained earnings of the previous fiscal year, net of certain reserves. At this time, we expect that cash from our future operations would be adequate to provide us with sufficient capital resources to enable us to redeem our preferred stock on or prior to their scheduled maturities. In the event there is a short-term shortage of liquidity to make the required cash payments for redemption as a result of, among other things, failure to receive dividend payments from our operating subsidiaries on time or as a result of significant expenditures resulting from future acquisitions, we plan to raise cash liquidity through the issuance of long-term debt in the Korean fixed-income market in advance of the scheduled maturity on our preferred stock. To the extent we need to obtain additional liquidity, we plan to do so through the issuance of long-term corporate debentures or further preferred stock and/or the use of our other secondary funding sources.

We generally may not acquire our own shares except in certain limited circumstances such as a capital reduction. However, pursuant to the Financial Investment Services and Capital Markets Act and regulations under the Financial Holding Companies Act, we may purchase our own shares on the KRX KOSPI Market of the Korea Exchange or through a tender offer, or retrieve our own shares from a trust company upon termination of a trust agreement subject to the restrictions that (1) the aggregate purchase price of such shares may not exceed the total amount available for distribution of dividends at the end of the preceding fiscal year less the amounts of dividends and reserves for such fiscal year, subtracted by the sum of (a) the purchase price of treasury stock acquired if any treasury stock has been purchased after the end of the preceding fiscal year pursuant to the Commercial Act or the Financial Investment Services and Capital Markets Act, (b) the amount subject to a trust contract, and (c) the amount of dividends approved at the ordinary general shareholders’ meeting after the end of the preceding fiscal year and the amount of retained earnings reserve required under the Commercial Act; plus if any treasury stock has been disposed of after the end of the preceding fiscal year, the acquisition cost of such treasury stock, and (2) the purchase of such shares shall meet the requisite ratio under the Financial Holding Companies Act and regulations thereunder. In addition, pursuant to the Financial Investment Services and Capital Markets Act, in certain limited circumstances, dissenting holders of shares have the right to require us to purchase their shares.

Contractual Obligations, Commitments and Guarantees

In the ordinary course of our business, we have certain contractual cash obligations and commitments which extend for several years. As we are able to obtain liquidity and funding through various sources as described in

 

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“— Liquidity and Capital Resources” above, we do not believe that these contractual cash obligations and commitments will have a material effect on our liquidity or capital resources.

Contractual Cash Obligations

The following table sets forth our contractual cash obligations as of December 31, 2023.

 

     As of December 31, 2023
Payments Due by Period(1)
 
     Less than
1 Month
     1-3 Months      3-6 Months      6-12 Months      1-5 Years      More than
5 Years
     Total  
                                                  
     (In billions of Won)  

Deposits

   W 204,354      W 49,995      W 43,383      W 65,673      W 24,930      W 2,932      W 391,267  

Borrowings

     19,311        5,679        6,167        9,812        14,182        5,170        60,321  

Debt securities issued

     4,496        7,218        7,931        18,001        45,962        3,735        87,343  

Investment contract liabilities

     245        110        67        424        727               1,573  

Lease liability

     43        39        55        91        331        55        614  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

   W 228,449      W 63,041      W 57,603      W 94,001      W 86,132      W 11,892      W 541,118  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

Note:

 

(1)

Reflects all estimated contractual interest payments due on our interest-bearing deposits, borrowings, debt securities issued and lease liability, and the estimated contractual interest payments on borrowings and debt securities that are on a floating rate basis as of December 31, 2023 were computed as if the interest rate used on the last applicable date (for example, the interest payment date for such floating rate loans immediately preceding the determination date) were the interest rate applicable throughout the remainder of the term.

Commitments and Guarantees

In the normal course of business, we and our subsidiaries make various commitments and guarantees to meet the financing needs of our customers. Commitments and guarantees are usually in the form of, among others, commitments to extend credit, commercial letters of credit, standby letter of credit and performance guarantees. The contractual amount of these financial instruments represents the maximum possible loss amount if the counterparty draws down the commitment or we should fulfill our obligation under the guarantee and the counterparty fails to perform under the contract. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Credit-Related Commitments and Guarantees.”

 

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The following table sets forth our commitments and guarantees as of December 31, 2023. These commitments, apart from certain guarantees and acceptances, are not included within our consolidated statements of financial position.

 

     As of December 31, 2023
Commitment Expiration by Period
 
     Less than
1 Year
     1-5 Years      More than
5 Years
     Total  
                             
     (In billions of Won)  

Commitments to extend credit(1)

   W 78,375      W 18,327      W 19,182      W 115,884  

Commercial letters of credit(2)

     2,837        97               2,934  

Financial guarantees(3)

     2,432        1,212        4        3,648  

Performance guarantees(4)

     5,351        4,258        139        9,748  

Liquidity facilities to SPEs(5)

     421        979        133        1,533  

Acceptances(6)

     509        2               511  

Endorsed bills(7)

     10,520                      10,520  

Unused credit limits on credit cards

     90,833                      90,833  

Other

     951        1,324        3,087        5,362  
  

 

 

    

 

 

    

 

 

    

 

 

 

Total

   W 192,229      W 26,199      W 22,545      W 240,973  
  

 

 

    

 

 

    

 

 

    

 

 

 

 

Notes:

 

(1)

Commitments to extend credit represent unfunded portions of authorizations to extend credit in the form of loans. The commitments expire on fixed dates and a customer is required to comply with predetermined conditions to draw funds under the commitments. Commitments to extend credit, including credit lines, are in general subject to provisions that allow us to withdraw such commitments in the event there are material adverse changes affecting an obligor.

(2)

Commercial letters of credit are undertakings on behalf of customers authorizing third parties to draw drafts on us up to a stipulated amount under specific terms and conditions. These are generally short-term and collateralized by the underlying shipments of goods to which they relate.

(3)

Financial guarantees are contracts that require us to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payment when due in accordance with the terms of a debt instrument. Financial guarantee liabilities are recognized initially at their fair value, and the initial fair value is amortized over the life of the financial guarantee. The financial guarantee liability is subsequently carried at the higher of this amortized amount and the present value of any expected payment when a payment under the guarantee has become probable. Financial guarantees are included within other liabilities.

(4)

Performance guarantees are issued to guarantee customers’ tender bids on construction or similar projects or to guarantee completion of such projects in accordance with contractual terms. They are also issued to support a customer’s obligation to supply products, commodities, maintenance or other services to third parties.

(5)

Liquidity facilities to SPEs represent irrevocable commitments to provide contingent credit lines including commercial paper purchase agreements to special purpose entities for which we serve as the administrator.

(6)

Acceptances represent guarantees by us to pay a bill of exchange drawn on a customer. We expect most acceptances to be presented, but reimbursement by the customer is normally immediate.

(7)

Endorsed bills represent notes transferred to third parties by us. We are obligated to fulfill the duty of payment if the person primarily liable does not honor the bill on the due date.

See also Note 46 of the notes to our consolidated financial statements included in this annual report.

 

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Capital Adequacy

The Financial Services Commission regulations require that capital ratios be computed based on our consolidated financial statements under IFRS and regulatory guidelines. The following table sets forth a summary of our capital and capital adequacy ratios as of December 31, 2021, 2022 and 2023 based on Basel III.

 

     As of December 31,  
     2021     2022     2023  
                    
     (In millions of Won, except percentages)  

Tier I Capital:

      

Tier I CE Capital

   W 35,469,554     W 37,287,768     W 41,388,070  

Paid-in capital

     2,882,231       2,882,231       2,969,641  

Capital reserve

     10,692,438       10,692,438       11,352,744  

Retained earnings

     30,541,300       33,342,633       36,387,314  

Non-controlling interests in consolidated subsidiaries

     50,475       52,851       50,419  

Others

     (8,696,662     (9,682,158     (9,371,821

Additional Tier I Capital

     4,965,931       6,018,792       5,118,817  
  

 

 

   

 

 

   

 

 

 

Total Tier I Capital

   W 40,435,485     W 43,267,373     W 46,506,887  
  

 

 

   

 

 

   

 

 

 

Tier II Capital:

      

Allowances for credit losses

     743,451       962,384       1,107,906  

Subordinated debt

              

Others

     2,684,500       2,752,016       2,303,717  
  

 

 

   

 

 

   

 

 

 

Total Tier II capital

   W 3,427,951     W 3,714,400     W 3,685,637  
  

 

 

   

 

 

   

 

 

 

Total Capital

   W 43,824,248     W 46,981,773     W 50,192,524  
  

 

 

   

 

 

   

 

 

 

Risk-weighted assets

      

Credit risk

   W 235,174,053     W 254,233,024     W 260,495,455  

Market risk

     14,042,483       13,927,045       22,718,333  

Operational risk

     21,475,647       23,382,529       30,966,910  
  

 

 

   

 

 

   

 

 

 

Total risk-weighted assets

   W 270,692,183     W 291,542,598     W 314,180,698  
  

 

 

   

 

 

   

 

 

 

Capital adequacy ratio

     16.19     16.11     15.98

Tier I capital adequacy ratio

     14.92     14.84     14.80

Common equity capital adequacy ratio

     13.10     12.79     13.17
     As of December 31,  
     2021     2022     2023  
     (Percentages)  

Group BIS ratio(1)

     16.19     16.11     15.98

Total capital adequacy ratio of Shinhan Bank

     18.18       17.77       18.08  

Adjusted equity capital ratio of Shinhan Card(2)

     18.85       18.60       19.71  

Solvency ratio for Shinhan Life Insurance(3)

     284.7       267.7       253.2  

 

Notes:

 

(1)

Under the guidelines of the Financial Services Commission applicable to financial holding companies, the minimum requisite capital ratio applicable to us is the Bank for International Settlement (“BIS”) ratio of 8%. This computation is based on our consolidated financial statements in accordance with IFRS. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Capital Adequacy.”

(2)

Represents the ratio of total adjusted shareholders’ equity to total adjusted assets and is computed in accordance with the guidelines issued by the Financial Services Commission for credit card companies.

 

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  Under these guidelines, a credit card company is required to maintain a minimum adjusted equity capital ratio of 8%. This computation is based on the consolidated financial statements of the credit card company prepared in accordance with IFRS. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Credit Card Companies — Capital Adequacy.”
(3)

Solvency ratio is the ratio of the solvency margin to the standard amount of solvency margin as defined and computed in accordance with the guidelines issued by the Financial Services Commission for life insurance companies. Under these guidelines, Shinhan Life Insurance is required to maintain a minimum solvency ratio of 100%. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Insurance Companies — Capital Adequacy.”

 

ITEM 5.C.

Research and Development, Patents and Licenses, etc.

Not applicable.

 

ITEM 5.D.

Trend Information

These matters are discussed under Items 4.B., 5.A. and 5.B. above where relevant.

 

ITEM 5.E.

Critical Accounting Estimates

Not applicable.

 

ITEM 6.

DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

 

ITEM 6.A.

Directors and Senior Management

Executive Directors

Our executive director is as follows:

 

Name

   Date of Birth     

Position

   Executive
Director Since
     Date Term
Ends(1)
 

Jin Okdong

     Feb. 21, 1961      Chief Executive Officer      March 23, 2023        March 2026  

 

Note:

 

(1)

The date on which the term will end will be the date of the general shareholders’ meeting in the relevant year.

Jin Okdong is our Chief Executive Officer. Prior to being elected to his current position on March 23, 2023, Mr. Jin served as the chief executive officer of Shinhan Bank from 2019 to 2023. Mr. Jin served as the deputy president of Shinhan Financial Group from 2017 to 2018, the deputy president of Shinhan Bank in 2017 and the chief executive officer of Shinhan Bank Japan from 2015 to 2016. Mr. Jin received a master’s degree in business administration from Chung Ang University.

Non-Executive and Outside Directors

Non-executive directors are directors who are not our employees and do not hold executive officer positions with us. Outside directors are non-executive directors who also satisfy the requirements set forth under the Financial Investment Services and Capital Markets Act to be independent of our major shareholders, affiliates and management. Our non-executive directors are selected based on the candidates’ talents and skills in diverse areas, such as law, finance, economics, management and accounting. Currently, 1 non-executive director and 9 outside directors are in office, all of whom were nominated by our board of directors and approved at a general meeting of shareholders.

 

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Our non-executive and outside directors are as follows:

 

Name

   Date of Birth    Position    Director Since    Date Term
Ends(1)

Jung Sang Hyuk

   Nov. 26, 1964    Non-Executive Director    March 23, 2023    March 2025

Yoon Jaewon

   Aug. 29, 1970    Outside Director    March 26, 2020    March 2025

Bae Hoon

   Mar. 30, 1953    Outside Director    March 25, 2021    March 2025

Lee Yong Guk

   May 11, 1964    Outside Director    March 25, 2021    March 2025

Kim Jo Seol

   Dec. 5, 1957    Outside Director    March 24, 2022    March 2025

Choi Jae Boong

   Feb. 18, 1965    Outside Director    March 25, 2021    March 2025

Kwak Su Keun

   Aug. 16, 1953    Outside Director    March 25, 2021    March 2025

Jin Hyun-duk

   Sep. 10, 1955    Outside Director    March 26, 2020    March 2025

Song Seongjoo

   Mar. 26, 1971    Outside Director    March 26, 2024    March 2026

Choi Young-Gwon

   Jul. 16, 1964    Outside Director    March 26, 2024    March 2026

 

Note:

 

(1)

The date on which each term will end will be the date of the general shareholders’ meeting in the relevant year.

Jung Sang Hyuk has been our non-executive director since March 23, 2023. Mr. Jung was the chief executive officer of Shinhan Bank and previously served as the deputy president of Shinhan Bank from 2020 to 2023 Mr. Jung received a bachelor’s degree in economics from Seoul National University.

Yoon Jaewon has been our outside director since March 26, 2020. Ms. Yoon is currently a professor at Hongik University College of Business Administration and member of the committee for National Tax Service as well as the committee on national accounting policy of the Ministry of Economy and Finance and Korea Custom Service. Ms. Yoon previously served as a non-executive judge at the Tax Tribunal from 2013 to 2019. Ms. Yoon received a Ph.D. in accounting from Korea University.

Bae Hoon has been our outside director since March 25, 2021. Mr. Bae is a Korean lawyer and Certified Public Accountant in Japan and currently serves as a representative attorney at Orbis Legal Profession Corporation. Mr. Bae received a master’s degree in business administration from Kobe University.

Lee Yong Guk has been our outside director since March 25, 2021. Mr. Lee is a clinical professor at Seoul National University, School of Law. Mr. Lee was previously an attorney at Cleary Gottlieb Steen & Hamilton LLP for 27 years. Mr. Lee received a J.D. from Harvard University Law School.

Kim Jo Seol has been our outside director since March 24, 2022. Ms. Kim is a Korean-Japanese professor who teaches economics at Osaka University of Commerce and economist with a high awareness of Northeast Asian economics. Ms Kim received a Ph.D. in economics from Osaka City University.

Choi Jae Boong has been our outside director since March 25, 2021. Mr. Choi currently serves as a professor of mechanical engineering at Sung Kyun Kwan University, College of Engineering and director of Human-centered Convergence Design BK(Brain Korea)21+ Project, which is a human resource development program initiated by the Government. Mr. Choi received a Ph.D. in mechanical engineering from University of Waterloo.

Kwak Su Keun has been our outside director since March 25, 2021. Mr. Kwak currently serves as an honorary professor of accounting at Seoul National University, Business School and chair of Corporate Governance Advisory Board at Korea Listed Companies Association. Mr. Kwak received a Ph.D. in business administration from University of North Carolina Chapel Hill.

 

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Jin Hyun-duk has been our outside director since March 26, 2020. Mr. Jin currently serves as the chief executive officer of Phoedra Co., Ltd. since 1988 and councilor of the Korea Educational Foundation. Mr. Jin was previously a professor at Sakushin-gakuin University and Utsunomiya University. Mr. Jin received a master’s degree in business administration from Keio Business School.

Song Seongjoo has been newly appointed as our outside director since March 26, 2024. Ms. Song currently serves as a professor of statistics at Korea University since 2012 and Director of the Korea Risk Management Society. Ms. Song was previously an Advisory Professor, Economic Statistics Division, Bank of Korea. Ms. Song received a Ph. D in Statistics from University of Chicago.

Choi Young-Gwon has been newly appointed as our outside director since March 26, 2024. Mr. Choi currently serves as an Adjunct Professor, Graduate School of Business Administration, Sogang University and Adjunct Professor, College of Business Administration, Soongsil University. Mr. Choi was previously served the chief executive officer of Woori Asset Management in 2019-2023. Mr. Choi received a Ph.D. in Financial Management from Soongsil University.

Any director wishing to enter into a transaction with Shinhan Financial Group or any of its subsidiaries in his or her personal capacity is required to obtain the prior approval of our board of directors. The director having an interest in the transaction may not vote at the meeting of our board of directors at which the relevant transaction is subject to vote for approval.

Executive Officers

In addition to the executive directors who are also our executive officers, we currently have the following executive officers.

 

Name

 

Date of Birth

  

Position

 

In Charge of

Chun Sang-yung

  Jul. 25, 1969    Deputy President and Chief Financial Officer  

Finance Management Team

Investor Relations Part

Accounting Part

Group Business Synergy Part

Wang Ho-min

  Mar. 4, 1964    Deputy President and Chief Compliance Officer   Compliance Team

Lee Een-kyoon

  Apr. 1, 1967    Deputy President and Chief Operation Officer  

Shinhan Leadership Center

Management Support Team

PR Team

Bang Dong-kwon

  Feb. 10, 1966    Deputy President and Chief Risk Officer   Risk Management Part

Koh Seogheon

  Sept. 27, 1968    Deputy President and Chief Strategy Officer  

Strategic Planning Team

ESG Part

Digital Strategy Part

Park Hyun Joo

  Apr. 22, 1965    Deputy President and Chief Consumer Protection Part   Group Consumer Protection Part

Kim Junhwan

  Jun. 23, 1972    Executive Director and Head of Digital Part   Group Digital Part

Kim Jion

  May. 12, 1968    Executive Director and Chief Audit Officer   Group Audit Part

None of the executive officers have any significant activities outside Shinhan Financial Group.

Chun Sang-yung has been our deputy president and chief finance officer since January 1, 2024. Mr. Chun previously served as the head of group synergy division and business management division of Shinhan Financial Group. Mr. Chun received a bachelor’s degree in business management from Yeonsei University.

 

241


Wang Ho-min has been our deputy president and chief compliance officer since January 1, 2019. Mr. Wang previously served as the branch manager of Southern Jam-sil branch, Seoul Southern District Court branch and the head of corporate culture development team. Mr. Wang received a bachelor’s degree in law from Hankuk University of Foreign Studies.

Lee Een-kyoon has been our deputy president and chief operation officer since January 1, 2019. Mr. Lee previously served as the head of management support team and the head of secretary’s office of Shinhan Bank. Mr. Lee received a bachelor’s degree in English literature from Hanyang University.

Bang Dong-kwon has been our chief risk officer since January 1, 2020. Mr. Bang previously served as the head of risk management department of Shinhan Bank. Mr. Bang received a bachelor’s degree in English language and literature from Sung Kyun Kwan University.

Koh Seogheon has been our executive director and chief strategy officer since January 1, 2022. Mr. Koh previously served as the head of business management division and strategic planning team of Shinhan Financial Group. Mr. Koh received a bachelor’s degree in economics from Seoul National University.

Park Hyun Joo, has been our deputy president and chief consumer protection part since July 1, 2023. Ms. Park previously served as the head of Consumer Protection Division at Shinhan Bank. Ms. Park graduated from Seoul Girl’s Commercial High School.

Kim Junhwan has been our executive director and head of digital part since January 1, 2024. Mr. Kim previously served as the head of digital innovation team at Shinhan Bank. Mr. Kim received a master’s degree in computer application design studies from Korea Advanced Institute of Science & Technology.

Kim Jion has been our executive director and chief audit officer since January 1, 2024. Ms. Kim previously served as the head of PRM marketing team at Shinhan Bank. Ms. Kim received a bachelor’s degree in economics from Yonsei University.

There are no family relationships among our directors and/or executive officers.

 

ITEM 6.B.

Compensation

The aggregate remuneration and benefits-in-kind paid by us to our chairman, our executive directors, our non-executive directors and our executive officers for the year ended December 31, 2023 was W6.5 billion, consisting of W4.4 billion in salaries and wages and W2.1 billion in bonus payments.

We do not offer any service contracts to outside directors upon their retirement, but we may offer such service contracts to certain members of our senior management upon termination of their employment with us. We do not pay any severance payment to outside directors upon their retirement, but we pay fixed sums of severance payment to members of our senior management pursuant to our internal guidelines on severance payments. In 2023, we accrued W0.2 billion for retirement bonus.

Prior to April 1, 2010, we granted stock options to our chairman, our president and chief executive officer and other directors and executive officers. Effective April 1, 2010, we ceased granting stock options. On March 18, 2015, the exercise period for all outstanding stock options expired, except for a limited number of stock options for which exercise of such stock options (and hence the expiration of the exercise period as well) were suspended by a resolution of the board of directors in December 2010. In May 2017 and September 2017, by a resolution of the board of directors, we lifted such suspension for a portion of the stock options. As of December 31, 2023, we have no stock options that remain unexercisable. We did not record any accrued expense for stock options in 2023.

 

242


During the period from March 20, 2007 to December 31, 2013, we granted “performance units” to certain high-ranking officers of select group companies. These performance units are performance-based cash compensation, the per-unit value of which is initially determined at the time of grant subject to adjustment after a fixed number of years based on the operating and financial performance of the relevant group company over the same or another fixed term, at the end of which a cash amount equal to the adjusted number of the performance units is paid out. For performance units granted prior to April 1, 2010, the performance review period was three years, and the payout was made at the end of the three-year term. For performance units granted on or after April 1, 2010 until December 31, 2013, the applicable performance review period is generally four years (and to a limited extent, five years), and the payment is made at the end of such four- or five-year term. We ceased granting performance units since January 1, 2014.

Since April 1, 2010, we have also granted “performance shares” to certain high-ranking officers of select group companies. The performance shares are conceptually similar to the performance units granted since April 1, 2010, in that the number of performance shares is based on the operating and financial performance of the relevant group company, except that the number of performance shares granted is adjusted on the basis of movements in the market price of our shares. The aggregate amount of performance shares granted to a given grantee is generally equal to the expected incentive compensation payable to such grantee for three years (in the case of performance shares granted prior to January 1, 2014) and one year (in the case of performance shares granted since January 1, 2014) of service starting from the grant date, which initial amount is computed based on the expected performance of the grantee’s company and the expected price movements of our shares over the applicable adjustment period, which is generally four years (and to a limited extent, five years). The performance shares are paid out in cash at the end of the applicable adjustment period (even if employment is terminated prior to such date), and the grantee is contractually and in accordance with our internal regulations required to use the payout solely to purchase our shares in the market at the then-prevailing market price (in the case of performance shares granted prior to January 1, 2014).

Neither performance units nor performance shares have been granted to outside directors. In 2023, we recognized no accrued expenses for performance units and W16.1 billion as accrued expenses for performance shares.

Under the Financial Supervisory Service’s standards for preparing corporate disclosure forms, which standards were amended in December 2016, we are required to disclose in our Korean annual report the individual annual compensation (including stock options) paid by us to our directors and statutory auditors if the individual annual compensation for such persons is W500 million or greater.

In 2023, Jin Okdong, our Chief Executive Officer, received W659 million, consisting of salaries and wages. In addition, in 2023, Mr. Jin was granted 20,528 performance shares. The exercisability of these performance shares will be determined based on a review of our business performance and share price movements during four years, beginning with the fiscal year in which such shares were granted.

The Group determines annual incentive compensation by conducting performance evaluations. Performance measures include quantitative measures, such as total shareholder return, profitability, risk-adjusted return, nonperforming loan ratios before sales and write-offs and efficiency ratios, as well as qualitative measures such as the achievement of pre-established strategic initiatives. The Group determines long-term incentive compensation by conducting performance evaluations over a four-year period. Performance measures include quantitative measures, such as the relative stock price performance, net profit, adjusted ROE and non-performing loans ratio. The maximum number of performance shares that may be granted to directors of the board of the Group in respect of the fiscal year 2024 has been set at 30,000 shares in the aggregate.

 

243


ITEM 6.C.

Board Practices

Board of Directors

Our board of directors, which currently consists of one executive director, one non-executive director and 9 outside directors, has the ultimate responsibility for the management of our affairs.

Our Articles of Incorporation provide for no less than three but no more than fifteen directors, the number of outside directors must be more than 50% of the total number of directors, and we must maintain at least three outside directors. All directors are elected for a term not exceeding three years as determined by the shareholders’ meeting, except that outside directors are elected for a term not exceeding two years, provided that the term of re-election shall not exceed one year and the term cannot be extended in excess of six years. The aggregate term served as an outside director of us or any of our subsidiaries shall not exceed nine years.

Terms are renewable and are subject to the Korean Commercial Code, the Financial Holding Companies Act, the Act on Corporate Governance of Financial Companies and related regulations. See “Item 6.A. Directors and Senior Management” above for information concerning the terms of office of our directors and executive officers.

Our board of directors meets on a regular basis to discuss and resolve material corporate matters. Additional extraordinary meetings may also be convened at the request of the chairman and chief executive officer or a director designated by the board.

Currently, there are no outstanding service contracts between any of our directors or executive officers and us or any of our subsidiaries providing for benefits upon termination of employment by such director or executive officer.

Committees of the Board of Directors

We currently have seven management committees that serve under the board:

 

   

the Risk Management Committee;

 

   

the Audit Committee;

 

   

the Remuneration Committee;

 

   

the Committee for Recommending Candidates for Independent Directors and Members of Audit Committee;

 

   

the Committee for Recommending Candidates for CEO;

 

   

the Environment, Social and Governance (ESG) Strategy Committee; and

 

   

the Subsidiary’s CEO Recommendation Committee.

Each committee member is appointed by the board of directors, except for members of the Audit Committee, who are elected at the general meeting of shareholders.

Risk Management Committee

The Risk Management Committee currently consists of three outside directors, namely Song Seongjoo (Chair), Lee Yong Guk and Choi Young-Gwon. The committee oversees and makes determinations on all issues relating to our comprehensive risk management function. In order to ensure our stable financial condition and to maximize our profits, the committee monitors our overall risk exposure and reviews our compliance with risk policies and risk limits. In addition, the committee reviews risk and control strategies and policies, evaluates

 

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whether each risk is at an adequate level, establishes or abolishes risk management divisions, reviews risk-based capital allocations, and reviews the plans and evaluation of internal control. The committee holds regular meetings every quarter.

Audit Committee

The Audit Committee currently consists of three outside directors, namely Kwak Su Keun (Chair), Yoon Jaewon and Bae Hoon. The committee oversees our financial reporting and approves the appointment of and interaction with our independent auditors and our internal audit-related officers. The committee also reviews our financial information, audit examinations, key financial statement issues and the administration of our financial affairs by the board of directors. In connection with the general meetings of stockholders, the committee examines the agenda for, and financial statements and other reports to be submitted by, the board of directors for each general meeting of shareholders. The committee holds regular meetings every quarter.

Remuneration Committee

The Remuneration Committee currently consists of three outside directors, namely Choi Young-Gwon (Chair), Kwak Su Keun, Kim Jo Seol. At least one-half of the members of this committee must be outside directors and currently all members of Remuneration Committee are outside directors. This committee is responsible for reviewing and approving the management’s evaluation and compensation programs. The committee meetings are called by the chairman of this committee, who must be an outside director.

Committee for Recommending Candidates for Independent Directors and Members of Audit Committee

The Committee for recommending candidates for independent directors and members of audit committee currently consists of five outside directors, namely Choi Jae Boong (Chair), Kim Jo Seol, Jin Hyun-duk and Song Seongjoo. Members of this committee will be appointed by our board of directors only to the extent necessary to recommend and nominate candidates for our outside director positions, audit committee members and related matters. However, when the procedure for final recommendation of outside director and audit committee member candidates commences, all outside directors are called to participate in the committee and in this case, all outside directors are deemed as enrolled. The committee meetings are called by the chairman of this committee, who must be an outside director. This committee is responsible and authorized for: (i) establishment, review and reinforcement of policies for outside director and audit committee member selection, (ii) recommendation of outside director and audit committee member candidates for approval at the general shareholders’ meeting and (iii) continual recruitment and screening of potential outside director candidates.

Committee for Recommending Candidates for CEO

The Committee for recommending candidates for Chief Executive Officer (CEO) was established in March 2012 and currently consists of five directors, namely Yoon Jaewon (Chair), Jin Hyun-duk, Bae Hoon, Choi Jae Boong and Choi Young-Gwon. However, when the meeting for final selection of candidates for Chief Executive Officer, all outside directors are called to participate in the committee and in this case, all outside directors are deemed as enrolled. This committee is responsible for matters concerning the recommendation of candidates for the CEO including establishing and reviewing our management succession plan and its operation, setting and evaluating the qualifications and criteria for the CEO and CEO candidate pool and other matters necessary for improving our overall corporate governance structure. The chair of the committee must be an outside director, and the incumbent CEO may be restricted from participating and voting on matters related to the CEO selection.

Environmental, Social and Governance (ESG) Strategy Committee

The ESG Strategy Committee was established in March 2015 and currently consists of five directors, namely Lee Yong Guk (Chair), Kim Jo Seol, Choi Jae Boong, Jung Sang Hyuk and Jin Okdong. This committee

 

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is responsible for setting the corporate policy for sustainable management, corporate disclosure of sustainability report and discussing specific business agenda in relation to socially responsible management and other matters such as corporate strategy toward climate change. 

Subsidiary’s CEO Recommendation Committee

The Subsidiary’s CEO Recommendation Committee was established in March 2021 and currently consists of five directors, namely Jin Okdong (Chair), Kwak Su Keun, Yoon Jaewon, Bae Hoon, Lee Yong Guk. This committee is responsible for matters concerning the evaluation of subsidiary management leadership, establishment of subsidiary CEO qualifications, verification and recommendation of subsidiary CEO candidates and other matters deemed necessary by the committee

 

ITEM 6.D.

Employees

At the holding company level, we had 165, 171 and 173 regular employees as of December 31, 2021, 2022 and 2023, respectively, almost all of whom are employed within Korea. Our subsidiaries had 21,365, 22,700 and 20,528 regular employees as of December 31, 2021, 2022 and 2023, respectively, almost all of whom are employed within Korea. In addition, we had five, seven and seven non-regular employees at the holding company level as of December 31, 2021, 2022 and 2023, respectively, and 1,942, 2,041 and 2,006 non-regular employees at the subsidiary level as of December 31, 2021, 2022 and 2023, respectively. Of the total number of regular and non-regular employees at both the holding company and subsidiaries, approximately 1.15% were managerial or executive employees.

As of December 31, 2023, (i) 8,595 employees of Shinhan Bank and 321 employees of Jeju Bank were members of the Korean Financial Industry Union, (ii) 2,119 employees of Shinhan Card were members of the Korean Federation of Clerical and Financial Labor Union and (iii) 1,700 employees of Shinhan Securities, 1,112 employees of Shinhan Life Insurance, 209 employees of Shinhan Fund Partners and 15 employees of Shinhan EZ General Insurance were members of the Korea Finance & Service Workers’ Union.

Under Korean law, we may not terminate full time employees except under limited circumstances.

Since our acquisition of Chohung Bank in 2003, we have not experienced any general employee work stoppages and consider our employee relations to be good.

Under the Korean National Pension Law, we annually contribute an amount equal to 4.5% of employee wages, and each employee contributes 4.5% of his or her wages, to the National Pension Management Corporation. In addition, pursuant to the Employee Retirement Security Act, we operate a retirement pension system under which we make annual contributions to pension funds managed by financial institutions (which replaced our former retirement pension system under which we managed the pension fund in-house) that provide employees both regular pension payments and a lump sum payment upon termination of employment. We believe that our retirement pension system confers the following benefits: (1) insulation of employees from the risk of default on their pension payments as the pension funds are deposited with large financial institutions; (2) offer of varied forms of payment, i.e., regular pension payments and a lump sum payment, upon termination of employment; (3) offer to employees the option to make investment decisions for his or her individual pension account and (4) elimination of the ability of employees to cash in his or her retirement fund prematurely, thereby guaranteeing such employee a lump sum payment upon termination of employment. Under this retirement pension system, we and our subsidiaries can opt for either a defined benefit plan or a defined contribution plan, or a combination of both. Under the defined benefit plan, the amount of pension payable upon an employee’s retirement is fixed in advance, and the employer is responsible for making the requisite payments to the pension fund and making investment decisions in relation to the fund assets. Under the defined contribution plan, the employee sets aside a fixed percentage or amount of his salaries to the pension fund and exercises investment decisions for his or her individual pension account. As of December 31, 2021, 2022 and 2023, we recognized

 

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liabilities (asset) for defined benefit obligations of W(91) billion, W(442) billion and W(47) billion, respectively. See Note 26 of the notes to our consolidated financial statements included in this annual report.

 

ITEM 6.E.

Share Ownership

As of March 18, 2024, the persons who are currently our directors or executive officers, as a group, beneficially held an aggregate of 67,027 shares of our common stock, representing approximately 0.01% of our outstanding common stock as of such date. None of these persons individually held more than 1% of our outstanding common stock as of such date.

Members of the employee stock ownership association have certain pre-emptive rights in relation to our shares that are publicly offered under the Financial Investment Services and Capital Markets Act. As of December 31, 2023, the employee stock ownership association owned 26,654,678 shares of our common stock.

Prior to April 1, 2010, we granted stock options to our chairman, our president and chief executive officer and other directors and executive officers. Effective April 1, 2010, we ceased granting stock options. On March 18, 2015, the exercise period for all outstanding stock options expired, except for a limited number of stock options for which exercise of such stock options (and hence the expiration of the exercise period as well) were suspended by a resolution of the board of directors in December 2010. In May 2017 and September 2017, by a resolution of the board of directors, we lifted such suspension for a portion of the stock options. As of December 31, 2023, there were no unexercisable stock options.

On February 1, 2019, we acquired a 59.15% interest in Orange Life Insurance. On January 28, 2020, we acquired the remaining interests in Orange Life Insurance by effecting a comprehensive stock exchange under Articles 360-2 of the Korean Commercial Code. As part of the comprehensive stock exchange, we transferred 980,780 shares of our common stock to Orange Life Insurance in exchange for 1,485,697 treasury shares of Orange Life Insurance held by Orange Life Insurance in accordance with the exchange ratio for the comprehensive stock exchange. Pursuant to paragraph (2) of Article 342-2 of the Korean Commercial Code, Orange Life Insurance was required to dispose of these shares of our common stock within six months from the acquisition date. In addition, we also transferred 5,514,807 shares of our common stock to Orange Life Insurance in exchange for 8,353,891 shares of Orange Life Insurance which were purchased by Orange Life Insurance as a result of the exercise of appraisal rights by dissenting shareholders of Orange Life Insurance. Pursuant to paragraph (1) of Article 62-2 of the Financial Holding Company Act, Orange Life Insurance was required to dispose of these shares of our common stock within three years from the acquisition date. The acquisition date of these shares of common stock was December 30, 2020. Orange Life Insurance disposed all of such shares as of January 28, 2021. Orange Life Insurance was subsequently merged with and into Shinhan Life Insurance in July 2021.

On September 29, 2020, we acquired a 96.8% interest in Neoplux, a venture capital company formerly under the Doosan Group. On December 30, 2020, we acquired the remaining interest in Neoplux by effecting a small-scale stock exchange under Article 360-10 of the Korean Commercial Code. As part of the small-scale stock exchange, we transferred 7,153 shares of our common stock to Neoplux in exchange for 80,090 treasury shares of Neoplux held by Neoplux in accordance with the exchange ratio for the small-scale stock exchange. Pursuant to paragraph (2) of Article 342-2 of the Korean Commercial Code, Neoplux was required to dispose of these shares of our common stock within six months from the acquisition date. In addition, we also transferred 1,755 shares of our common stock to Neoplux in exchange for 19,653 shares of Neoplux which were purchased by Neoplux as a result of the exercise of appraisal rights by dissenting shareholders of Neoplux. Pursuant to paragraph (1) of Article 62-2 of the Financial Holding Company Act, Neoplux was required to dispose of these shares of our common stock within three years from the acquisition date. The acquisition date of these shares of common stock was December 30, 2020. Neoplux subsequently changed its name to Shinhan Venture Investment on January 11, 2021 and disposed all of such shares as of March 8, 2021.

 

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On September 29, 2020, partly in response to the prolonged COVID-19 pandemic and to increase our loss absorption capacity, we issued 39,130,000 common shares to two private equity funds, thereby increasing our paid-in capital by W195.7 billion.

 

ITEM 6.F.

Disclosure of a Registrant’s Action to Recover Erroneously Awarded Compensation

Not Applicable.

 

ITEM 7.

MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS

 

ITEM 7.A.

Major Shareholders

The following table sets forth certain information relating to the beneficial ownership of our common shares as of December 31, 2023.

 

Name of Shareholder

   Number of Common
Shares Beneficially Owned
     Beneficial
Ownership (%)
 

National Pension Service

     38,279,553        7.47

BlackRock Fund Advisors

     29,063,012        5.67

Shinhan Financial Group Employee Stock Ownership Association

     26,654,678        5.20

Centennial Investment Limited

     20,239,539        3.95

BNP Paribas SA

     18,690,310        3.65

Supreme, L.P.

     18,588,400        3.63

Mercury1, INC.

Citibank, N.A. (ADR Department)

    

17,482,000

16,091,417

 

 

    

3.41

3.14


KT

     10,877,651        2.12

The Government of Singapore

     9,419,543        1.84

Vanguard Total International Stock Index

     6,695,069        1.31

Peoples Bank of China

     5,439,268        1.06

Natwest Tstee N DPSTRY SRVCS LTD RE ST JAMES’S PL GBL EQ INC

     5,146,309        1.00

Others

     290,092,722        56.57
  

 

 

    

 

 

 

Total

     512,759,471        100.00
  

 

 

    

 

 

 

As of December 31, 2023, the number of treasury shares held by us is 6,352 common shares, which do not have voting rights. Other than those listed above, no other person or entity known by us, jointly or severally, directly or indirectly own more than 1% of our issued and outstanding voting securities or otherwise exercise control or could exercise control over us. None of our shareholders have different voting rights.

As of the date hereof, our total authorized share capital is 1,000,000,000 shares, par value W5,000 per share.

As of December 31, 2023, the latest date on which we closed our shareholders’ registry, 652 shareholders of record were notated as U.S. persons, holding in the aggregate 22.5% of our then total outstanding shares (including Citibank, N.A., as the depositary for our American depositary shares, each representing one share of our common stock effective October 15, 2012, prior to which each American depositary share represented two common shares).

 

ITEM 7.B.

Related Party Transactions

Since the beginning of the preceding three financial years, none of our directors or officers has or had any transactions with us that are or were unusual in their nature or conditions or significant to our business, other than as set forth below and also described in Note 48 of the notes to our consolidated financial statements included in this annual report.

 

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In December 2001, BNP Paribas acquired 4.00% of our common stock in return for an investment of approximately W155 billion in cash pursuant to an alliance agreement. Under the terms of the alliance agreement, for so long as BNP Paribas does not sell or otherwise transfer (except to any of its wholly-owned subsidiaries) any portion of its ownership interest in our common stock and maintains, after any issuances of new shares by us from time to time, its shareholding percentage of not less than 3.5% of our issued common stock, we are required to call a meeting of our shareholders to recommend that one nominee of BNP Paribas be elected to our board of directors. In addition, under the alliance agreement, BNP Paribas has the right to subscribe for new issuances of our common shares in the event that such new issuances would result in the dilution of the shareholding percentage of BNP Paribas below 3.5%. As of December 31, 2023, BNP Paribas held 18,690,310 shares, or 3.65% of our total common stock.

As of December 31, 2021, 2022 and 2023, we had principal loans outstanding to our directors, executive officers and their affiliates in the principal amount of W6.1 billion, W6.6 billion and W5.0 billion, which were made in the ordinary course of business on substantially the same terms, including interest rate and collateral, as those prevailing at the time for comparable transactions with other persons, and did not involve more than the normal risk of collectability or present other unfavorable features.

 

ITEM 7.C.

Interests of Experts and Counsel

Not applicable.

 

ITEM 8.

FINANCIAL INFORMATION

 

ITEM 8.A.

Consolidated Statements and Other Financial Information

See “Item 18. Financial Statements” and our consolidated financial statements included in this annual report.

Legal Proceedings

We and our subsidiaries are involved in various legal actions and regulatory proceedings arising from the normal course of business. As of December 31, 2023, we and our subsidiaries were defendants in pending lawsuits (including regulatory proceedings) in the aggregate claim amount of W732 billion, for which we recorded a provision of W31 billion. We also recorded additional W4 billion for insurance contract liabilities (liability for incurred claims) for litigations, etc.

In October 2018, the Financial Supervisory Service requested Shinhan Bank to submit supporting documents in connection with allegations of inadequate compliance controls. In November 2018, the Financial Supervisory Service notified Shinhan Bank of an institutional caution for alleged deficiencies in its customer due diligence and imposed an administrative fine of W100 million citing negligence in carrying out its customer verification obligations. In December 2019, the Financial Supervisory Service notified Shinhan Bank of an institutional caution and imposed an administrative fine of W3 billion for alleged prohibited activities, including promotional activities for specified money trusts, investment solicitation for derivatives and management of trust properties. In 2021, the Korea Exchange imposed a total of three penalties on Shinhan Securities for regulatory violations, totaling W2.7 million in fines. In 2021, the Financial Supervisory Service imposed a total of eight penalties against Shinhan Securities for regulatory violations, totaling W4,088 million in fines, which include a fine of W1,800 million for certain employees’ violation of conflict of interest obligations in connection with the Lime Asset incident and a fine of W1,160 million for violation of rules against advertising certain money trust products. In 2022, the Korea Exchange imposed a total of four penalties on Shinhan Securities for regulatory violations, totaling W2.0 million in fines. In 2022, the Financial Supervisory Service imposed a total of four penalties against Shinhan Securities for regulatory violations, totaling W600.9 million in fines. In November 2023, the Financial Services Commission imposed a fine of W50 million on Shinhan Securities for alleged

 

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violations of the Act on Corporate Governance Of Financial Companies. In 2023, the Financial Supervisory Service imposed a total of six penalties against Shinhan Securities for regulatory violations, totaling W2.26 billion in fines.

In January 2020, the Financial Supervisory Service notified Shinhan Life Insurance of an institutional caution and imposed an administrative fine of W266 million for allegedly omitting certain information regarding the level of expenses deducted from premiums paid when selling savings insurance products over the telephone. In February 2021, the Financial Supervisory Service notified Shinhan Bank of an institutional warning and imposed an administrative fine of W2.1 billion for reasons including alleged violation of internal regulations and reporting procedures in connection with Shinhan Bank’s designation as the primary bank for Seoul Metropolitan Government in 2018. In March 2021, the Financial Supervisory Service notified Shinhan Bank of an institutional caution and imposed an administrative fine of W31.2 million for alleged violation of the safety standard in operating its information system in respect of the electronic financial transaction and alleged negligence in notifying its customers of the errors occurred to the electronic financial transaction and measures taken to correct the errors. On July 31, 2023, the sanctions committee of the Financial Supervisory Service recommended a partial business suspension, a fine of W1.2 million and an administrative fine of W 174 million on Shinhan Bank in connection with Shinhan Bank’s alleged violation of regulations and reporting procedures in connection with foreign exchange transactions.

In January 2021, the Financial Services Commission imposed a fine of W28.8 million on Shinhan Card citing failure to discard personal information after transaction. On December 21, 2023, the Financial Services Commission notified Shinhan Card of an institutional caution and imposed a fine of W50 million on Shinhan Card for alleged violation of security authorization standard of its mobile application.

In August 2019, the Financial Supervisory Service launched an investigation into Lime Asset Management Co., Ltd. (“Lime Asset”), Korea’s then largest hedge fund managing approximately W4.1 trillion in assets as of December 31, 2020, including with regards to allegations that Lime Asset had concealed the fact that it had changed the multi-manager trade finance fund’s investment method and concealed losses in their trade finance funds. Beginning in October 2019, Lime Asset suspended withdrawals from certain of its funds, freezing approximately W1.7 trillion in total as of the end of 2019, according to the Financial Supervisory Service. According to Financial Supervisory Service investigations, Lime Asset’s W229.6 billion trade finance fund was found to have been associated with a debacle involving the International Investment Group LLC (“IIG”), a New York-based investment adviser charged with securities fraud and running a Ponzi scheme. On November 26, 2019, the SEC revoked the registration of IIG for allegedly overvaluing defaulted loans in the fund’s portfolio to conceal losses in its flagship hedge fund and selling at least $60 million in fake loan assets to clients. According to the Financial Supervisory Service, Lime Asset signed a contract with a Singaporean commodity trader, which took over Lime Asset’s ownership stake in an IIG fund in June 2019, with the Singaporean entity issuing promissory notes to Lime Asset, and Lime Asset did not properly disclose to its investors such change in the fund’s investment target from the IIG fund to promissory notes.

Certain investors in funds of Lime Asset have filed dispute mediation claims to the Financial Supervisory Service and criminal and civil claims against Lime Asset, as well as against financial institutions that have sold such products, claiming they learned of the change in the trade finance fund’s investment method and losses only in October 2019 and that they were also misguided and not fully informed of the risks associated with these funds when investing in such products. The Financial Supervisory Service conducted a comprehensive audit in November and December 2019. In February 2020, the Prosecutors’ Office of Korea announced that they had launched an investigation into Lime Asset as well as Shinhan Securities and also searched Shinhan Bank’s headquarters on July 1, 2020 in connection with this matter. On December 10, 2021, the Financial Supervisory Service imposed a partial 6-month business suspension and a fine of approximately W4 billion on Shinhan Securities, and a suspension from duties on one former CEO and a cautionary warning on another former CEO of Shinhan Securities in connection with alleged violations of the Capital Markets Act and the Act on Real Name Financial Transactions and Confidentiality in failing to properly monitor its employees involved in the sale of

 

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certain money trust products. On November 12, 2021, a fine of W1.8 billion on Shinhan Securities was confirmed. On March 15, 2023, Financial Services Commission imposed a fine of W50 million on Shinhan Securities for violation of the Financial Investment Services and Capital Markets Act of Korea in failing to properly monitor its employees involved in the sale of Lime Asset products. On April 22, 2021, the sanctions committee of the Financial Supervisory Service recommended a partial business suspension and fine of W8.7 billion on Shinhan Bank, a cautionary warning to the CEO of Shinhan Bank, an institutional caution and fine of W50 million on Shinhan Financial Group and a caution to the CEO of Shinhan Financial Group in connection with Shinhan Bank’s alleged improper solicitation of troubled Lime Asset funds and management’s oversight in risk management. On July 11, 2022, the partial business suspension and the fine of W5.7 billion on Shinhan Bank and a cautionary warning to the CEO of Shinhan Bank were confirmed. On November 29, 2023, a final resolution by the Financial Services Commission confirmed a fine of W50 million for Shinhan Financial Group and Shinhan Bank for violating the obligation to establish internal control standards under the Corporate Governance Act, as well as an institutional caution and a cautionary warning to the CEO of Shinhan Financial Group.

In May 2020, Shinhan Securities announced that its board of directors has resolved to compensate certain investors for amounts ranging between 30% to 70% (in the case of retail investors) and 20% to 50% (in the case of institutional investors) of the amount of such investor’s investment in Lime Asset products. In June 2020, Shinhan Bank announced that its board of directors has resolved to make prepayments to investors in certain Lime Asset funds that have reached maturity in an amount equal to 50% of such investor’s investment in the relevant product. On June 30, 2020, the Financial Dispute Mediation Committee of the Financial Supervisory Service recommended through a non-binding ruling for brokerages, including Shinhan Securities, to return 100% of the amount of investors’ investment in certain of Lime Asset products sold after November 2018 in the aggregate of approximately W161 billion. In August 2020, the board of directors of Shinhan Securities resolved to accept the non-binding ruling for certain Lime Asset’s trade finance funds sold around November 2018. With these resolutions by the board of directors of Shinhan Securities, the total amount of compensation to investors of Lime Asset funds that Shinhan Securities has agreed to pay has reached W42.46 billion. On April 19, 2021, the Financial Dispute Mediation Committee of the Financial Supervisory Service recommended through a non-binding ruling that Shinhan Bank compensate investors in such Lime Asset funds in amounts ranging from 40% to 80% of the losses incurred by the investors by way of making prepayments, with adjustments to be made depending on particular facts, such as the nature of the investor (e.g., whether retail or institutional investor, the age and experience level of the investor, etc.) and adequacy of documentation. In 2022, in accordance with such compensation guideline recommended by the Financial Dispute Mediation Committee, Shinhan Bank completed its voluntary settlement process with substantially all of such investors in Lime Asset funds.

In June 2020, the Financial Supervisory Service launched an investigation into Discovery Asset Management Co., Ltd. (“Discovery Asset”), which operated funds that invested in certain funds in the U.S. managed by Direct Lending Investment, LLC (“DLI”). In April 2019, the U.S. Securities and Exchange Commission obtained a preliminary injunction and order appointing a receiver to freeze DLI’s funds based on the complaint that DLI fabricated values of its assets under management and reported returns. In response, Discovery Asset suspended withdrawals from funds under its management, thereby freezing approximately W256 billion in total of its investors’ funds as of April 2019. While neither Shinhan Bank nor Shinhan Securities was involved in sale of such DLI-related funds structured by Discovery Asset, Shinhan Bank and Shinhan Securities did sell other Discovery Asset funds (affected by such suspension of withdrawal) to investors in Korea. Between 2017 and 2019, Shinhan Bank and Shinhan Securities sold approximately W93.6 billion and W29.5 billion, respectively, of such Discovery Asset products (unrelated to DLI funds), of which Shinhan Bank and Shinhan Securities have recovered approximately W45.1 billion and W21.8 billion, respectively, from Discovery Asset. In 2022, Shinhan Bank completed its voluntary settlement process with substantially all of such investors in Discovery Asset funds.

From May 2017 to December 2018, Shinhan Securities sold approximately W390.7 billion of certain German Heritage derivative-linked securities (“German Heritage DLS Products”). As of December 31, 2023, the

 

251


principal amount of German Heritage DLS Products that have become eligible for payment but for which payment has been delayed is W366.4 billion. The German Heritage DLS Products are derivative-linked trust products where performance is based on underlying Singapore funds that invest in Germany’s monument status building development projects. Since July 2019, maturity payments have been delayed on the German Heritage DLS Products as recovery on the underlying funds has been delayed. In March 2020, Shinhan Securities announced that its board of directors has resolved to make prepayments to investors who have consented to the extension of maturity in an amount equal to 50% of the amount of such investor’s investments in the German Heritage DLS Products. As of December 31, 2023, Shinhan Securities has completed the provisional prepayment for German Heritage DLS Products.

The prepayments made or to be made by Shinhan Bank and Shinhan Securities to investors of Lime Asset funds, Discovery Asset funds and German Heritage DLS Products, respectively, as explained above, have been or will be, as the case may be, settled at the time of recovery of the underlying funds. If the amount recovered on the underlying fund is less than the amount prepaid to investors, Shinhan Bank and Shinhan Securities may not be able to recover from investors the amount of the prepaid amount that is in excess of the recovered amount and accordingly suffer losses. Depending on the performance of such underlying funds, we may record provisions for credit loss allowance to account for expected future losses.

During the fiscal year 2023, Shinhan Bank and Shinhan Securities recorded W27.3 billion and W154.7 billion, respectively, for credit loss allowance to account for expected future losses associated with financial products, including Lime Asset, Discovery Asset and German Heritage DLS Products. Depending on a variety of factors, including those outside the control of Shinhan Bank or Shinhan Securities, such as the performance of the underlying funds and progression of discussions with investors, Shinhan Bank or Shinhan Securities may record additional provisions for credit loss allowance to account for expected future losses from these or other financial products, and there is no guarantee that such amounts, if any, will not be significant. In response to increased incidents involving alleged improper sales of financial products such as those involving Lime Asset products, Discovery Asset products and German Heritage DLS Products, we have taken additional measures to improve our risk management systems and internal controls to prevent similar incidents. Shinhan Bank and Shinhan Securities have each updated their internal controls and performance evaluation systems and have made improvements to various stages of the sales cycle for financial products. For example, Shinhan Bank and Shinhan Securities have both upgraded their product review departments (which were initially under the investment products and services divisions) to independent divisions, thereby facilitating independent review and thorough assessment of the merits of financial products prior to such products being sold through sales channels. In addition, we have modified the composition of key performance indicators used as a basis for personnel evaluations and promotions to move away from simply increasing the volume of sales, thereby further incentivizing employees to adhere to prudent sales practices and avoid speculative or high risk sales.

In January 2024, the Financial Supervisory Service commenced an investigation into an alleged violation of, among others, the Financial Consumer Protection Act that occurred during past sales by Shinhan Bank and by other banks in Korea of Hong Kong H-Index-based equity linked trust products (“H-Index ELT”). If Hong Kong H-Index remains at current levels, customers who have purchased such H-Index ELT are expected to incur significant losses upon maturity of such products. While we intend to fully cooperate with the investigations by the Financial Supervisory Service, it is not currently possible to predict the final outcome of such investigations and the potential impact they may have on us. On March 11, 2024, the Financial Supervisory Service announced dispute resolution criteria that may be voluntarily applied by each financial institution in determining compensation for investors who suffered losses due to such institution’s alleged incomplete sales of H-Index ELT. On March 29, 2024, Shinhan Bank announced that its board of directors has resolved to initiate voluntary settlement process with the investors based on the guideline announced by the Financial Supervisory Service and began discussions with the investors starting April 2024. Depending on the results of the investigations and settlement negotiations with the investors, it is currently unclear to what extent we may be required to compensate the customers, which may cause us to suffer substantial losses or to record provisions for credit loss allowance to account for expected future losses.

 

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In February 2023, the Korea Fair Trade Commission commenced investigations into banks in Korea with respect to whether they had engaged in any unfair practices in violation of competition laws. In January 2024, the Korea Fair Trade Commission issued a review report addressed to the four largest banks in Korea, including Shinhan Bank, which alleged that the banks had colluded among themselves to maintain similar terms and conditions for their secured loans. Specifically, the Korea Fair Trade Commission alleged that the banks had shared information about the maximum loan-to-value ratio each bank offered to its respective customers with the intent of maintaining similar levels among themselves. Such investigation is ongoing, and it is difficult to predict the results of these proceedings and the potential impact they may have on us.

In June 2022, Shinhan Bank voluntarily reported to the Financial Supervisory Service certain overseas wire transfers made in 2020 and 2021 which Shinhan Bank had detected as unusual based on its internal monitoring system. After similar activities were also reported by another major Korean bank, the Financial Supervisory Service launched an investigation in August 2022 into wire transfers made under similar circumstances across all major banks in Korea, including Shinhan Bank. In an interim report released in September 2022, the Financial Supervisory Service reported that approximately more than US$7.2 billion of suspicious overseas wire transfers were made through 12 banks, of which approximately US$2.36 billion had been wired through Shinhan Bank and that at least some of these transfers were allegedly related to cryptocurrency arbitrage transactions. The Financial Supervisory Service and the Seoul Central District Prosecutor’s Office investigated these wire transfers and the parties involved, including in relation to any violation of certain monitoring and reporting obligations under the Foreign Exchange Transactions Act of Korea and the Act on Reporting and Use of Certain Financial Transaction Information of Korea. In December 2022, the Financial Supervisory Service made a recommendation to improve Shinhan Bank’s fraud detection system, including allocating sufficient staff and establishing a computer system dedicated to identifying digital asset-related transactions and assessing risks related to digital asset management. In February 2024, the Financial Supervisory Service imposed a sanction on commercial banks in connection with such overseas wires transfers, including Shinhan Bank, and imposed temporary suspension of 2.6 months on one of Shinhan Bank’s branches, an administrative fine of W 12 million, and an administrative penalty of W 174 million to Shinhan Bank.

Although we plan to rigorously defend our positions in the lawsuits or other regulatory proceedings against us, it is difficult to predict the final outcome of these proceedings and the potential impact these proceedings and related events may have on our financial condition, equity or results of operations. The total amount in dispute or amounts subject to regulatory action may increase during the course of these legal claims and regulatory actions, and other lawsuits may be brought against us based on similar allegations. Accordingly, we cannot assure you that these proceedings and related events will not have an adverse effect on our business, financial condition and results of operations. For further details of these and other litigations, see Note 46 of the notes to our consolidated financial statements.

Dividend Policy

For a detailed description on the dividend policy, please see “Item 10.B. Memorandum and Articles of Incorporation — Description of Share Capital — Dividends.”

 

ITEM 8.B.

Significant Changes

Except as disclosed elsewhere in this annual report, we have not experienced any significant changes since the date of our audited consolidated financial statements included in this annual report.

 

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ITEM 9.

THE OFFER AND LISTING

 

ITEM 9.A.

Offer and Listing Details

Market Prices of Common Stock and American Depositary Shares

The principal trading market for our common shares is the KRX KOSPI Market Division of the Korea Exchange, where our common shares were listed on September 10, 2001. Our American depositary shares have been listed on the New York Stock Exchange since September 16, 2003 and are identified by the symbol “SHG.”

The table below sets forth, for the periods indicated, the high and low closing prices and the average daily volume of trading activity on the Korea Exchange for our common stock since 2017, and their high and low closing prices and the average daily volume of trading activity on the New York Stock Exchange for our American depositary shares since 2017.

 

     Korea Exchange      New York Stock Exchange  
     Closing Price per
Common Stock
     Average
Daily
Trading
Volume
     Closing Price per ADS      Average
Daily
Trading
Volume
 
     High      Low      (Shares)      High      Low      (ADSs)  

2019

     48,000        38,350        987,989        40.54        32.23        85,258  

2020

     42,750        22,200        2,366,124        37.45        17.37        144,214  

2021

     43,000        30,650        1,784,390        39.07        27.67        112,478  

2022

     43,200        33,400        1,303,530        34.60        23.00        154,790  

First Quarter

     41,500        36,400        1,531,090        34.32        29.41        162,315  

Second Quarter

     43,200        37,050        1,287,123        34.60        28.56        123,982  

Third Quarter

     37,900        33,400        1,259,431        28.92        23.00        178,305  

Fourth Quarter

     38,500        34,500        1,148,202        29.67        23.59        153,817  

2023

     44,900        32,500        1,153,125        36.62        25.13        129,154  

First Quarter

     44,900        34,300        1,709,502        36.62        25.59        151,879  

Second Quarter

     35,900        33,850        1,133,213        27.74        25.69        123,019  

Third Quarter

     38,000        32,500        962,360        28.49        25.13        120,840  

Fourth Quarter

     40,150        34,100        795,571        31.12        25.13        121,141  

October

     36,400        34,100        821,473        26.72        25.13        120,214  

November

     37,000        34,500        799,190        28.52        25.60        121,910  

December

     40,150        36,350        765,479        31.12        27.87        121,355  

2024 (through April 12)

     51,500        36,350        2,607,485        37.94        27.23        148,214  

January

     40,850        36,350        1,211,737        30.69        27.23        147,114  

February

     45,300        41,350        3,040,301        33.85        31.15        126,665  

March

     51,500        44,050        4,018,316        37.94        32.61        146,215  

April (through April 12)

     45,550        41,850        1,970,411        33.64        30.00        197,620  

 

Source: Korea Exchange; New York Stock Exchange.

 

ITEM 9.B.

Plan of Distribution

Not applicable.

 

ITEM 9.C.

Markets

The Korea Exchange

Pursuant to the Korea Stock and Futures Exchange Act, as of January 27, 2005, the Korea Stock Exchange, which began its operations in 1956, the KRX KOSDAQ, which began its operation on July 1, 1996, and the Korea Futures Exchange (as an exchange operating futures market and options market), which began its operation on February 1, 1999, were unified to form the Korea Exchange.

 

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The Korea Exchange was established in a form of a limited liability stock company in accordance with the Korean Commercial Code with the minimum paid-in capital of W100 billion in accordance with the Financial Investment Services and Capital Markets Act. Historically, the Korea Exchange was the only exchange authorized under the Financial Investment Services and Capital Markets Act. On May 28, 2013, however, the Financial Investment Services and Capital Markets Act was amended to implement a license system under which a license may be granted to an exchange upon satisfaction of certain requirements. In addition, the Financial Services Commission has authorized the establishment of alternative trading systems that engage in the trading of listed beneficial certificates, among other things, for a multiple number of parties through electronic means. Notwithstanding the foregoing regulatory developments, the Korea Exchange is presently the only duly licensed exchange in Korea and there have been no definitive developments regarding newly licensed exchanges or alternative trading systems in Korea. The Korea Exchange operates and supervises four market divisions, the KRX KOSPI Market Division, the KRX KOSDAQ Market Division, the KRX Futures Market Division and the KRX KONEX Market Division. It has its principal office in Busan.

As of December 28, 2023, the aggregate market value of equity securities listed on the KOSPI was approximately W2,126 trillion. The average daily trading volume of equity securities for 2023 was approximately 538 million shares with an average transaction value of W9,603 billion.

Even though the Financial Investment Services and Capital Markets Act prescribed that the Korea Exchange be established in a form of a limited liability stock company, the Korea Exchange is expected to play a public role as a public organization. In order to safeguard against a possible conflict, the Financial Investment Services and Capital Markets Act has placed restrictions on the ownership and operation of the Korea Exchange and any newly established exchanges approved by the Financial Services Commission as follows:

 

   

Any person’s ownership of shares in the Korea Exchange is limited to 5% or less except for an investment trust company or investment company established under the Financial Investment Services and Capital Markets Act, or the Government. However, more than 5% ownership in Korea Exchange is permitted if necessary for forming a strategic alliance with a foreign stock or futures exchange and such amount of ownership is approved by the Financial Services Commission on grounds that such ownership may contribute to the efficiency and soundness of capital markets and the distribution of shares held by shareholders;

 

   

The number of outside directors on the board of directors of the Korea Exchange shall be more than half of the total number of directors;

 

   

Any amendment to the Articles of Incorporation, transfer or consolidation of business, spin off, stock swap in its entirety or transfer of shares in its entirety of the Korea Exchange will receive prior approval from the Financial Services Commission; and

 

   

In the event the Financial Services Commission determines that the chief executive officer of the Korea Exchange is not appropriate for the position, the Financial Services Commission can request the Korea Exchange upon reasonable cause, within one month from the chief executive officer’s election, to dismiss the chief executive officer. Subsequently, the chief executive officer will be suspended from performing his duties and the Korea Exchange will elect a new chief executive officer within two months from the request.

The Korea Exchange has the power in some circumstances to suspend trading in the shares of a given company or to de-list a security. The Korea Exchange also restricts share price movements. All listed companies are required to file accounting reports annually, semiannually and quarterly and to release immediately all information that may affect trading in a security.

The Government has in the past exerted, and continues to exert, substantial influence over many aspects of the private sector of the Korean economy and its actions may depress or boost the stock market. In the past, the Government has informally both encouraged and restricted the declaration and payment of dividends, induced

 

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mergers to reduce what it considers excess capacity in a particular industry and induced private companies to offer publicly their securities.

The Korea Exchange publishes the Korea Composite Stock Price Index (“KOSPI”) every ten seconds, which is an index of all equity securities listed on the Korea Exchange. Historical movements in KOSPI are set out in the following.

 

     Opening(1)      High      Low      Closing  

2019

     2,010.00        2,248.63        1,909.71        2,197.67  

2020

     2,175.17        2,873.47        1,457.64        2,873.47  

2021

     2,944.45        3,305.21        2,839.01        2,977.65  

2022

     2,988.77        2,989.24        2,155.49        2,236.40  

2023

     2,225.67        2,667.07        2,218.68        2,655.28  

2024 (through April 12)

     2,669.81        2,757.09        2,435.90        2,681.82  

 

Source: Korea Exchange

Note:

 

(1)

The figures represent the daily closing price of the first trading day of the respective year.

Shares are quoted “ex-dividend” on the first trading day of the relevant company’s accounting period. “Ex-dividend” refers to a share no longer carrying the right to receive the following dividend payment because the settlement date occurs after the record date for determining which shareholders are entitled to receive dividends. “Ex-rights” refers to shares no longer carrying the right to participate in the following rights offering or bonus issuance because the settlement date occurs after the record date for determining which shareholders are entitled to new shares. The calendar year is the accounting period for the majority of listed companies, this may account for the drop in KOSPI between its closing level at the end of one calendar year and its opening level at the beginning of the following calendar year.

With certain exceptions, principally to take account of a share being quoted “ex-dividend” and “ex-rights,” permitted upward and downward movements in share prices of any category of shares on any day are limited under the rules of the Korea Exchange to 30% of the previous day’s closing price of the shares, rounded down as set out below:

 

Previous Day’s Closing Price

   Rounded Down to Won  

Less than 2,000

     1  

2,000 to less than 5,000

     5  

5,000 to less than 20,000

     10  

20,000 to less than 50,000

     50  

50,000 to less than 200,000

     100  

200,000 to less than 500,000

     500  

500,000 or more

     1,000  

As a consequence, if a particular closing price is the same as the price set by the fluctuation limit, the closing price may not reflect the price at which persons would have been prepared, or would be prepared to continue, if so permitted, to buy and sell shares. Orders are executed on an auction system with priority rules to deal with competing bids and offers.

Due to deregulation of restrictions on brokerage commission rates, the brokerage commission rate on equity securities transactions may be determined by the parties, subject to commission schedules being filed with the Korea Exchange by the financial investment companies with brokerage licenses.

 

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The number of companies listed on the KRX KOSPI Market, the corresponding total market capitalization at the end of the periods indicated and the average daily trading volume for those periods are set forth in the following table.

 

            Total Market Capitalization      Average Daily Trading Volume, Value  

Year

   Number of
Listed
Companies
     (Millions of Won)      (Thousands of
Dollars)(1)
     Thousands
of Shares
     (Millions of
Won)
     (Thousands of
Dollars)(1)
 

2019

     799      W 1,475,909,366      $ 1,277,290,667        470,723      $ 4,989,807      $ 4,318,309  

2020

     795        1,980,543,162        1,823,536,656        895,256        12,200,417        11,233,235  

2021

     818        2,203,366,546        1,853,749,408        1,039,479        15,424,224        12,976,800  

2022

     820        1,767,235,221        1,402,345,041        595,197        9,008,398        7,148,387  

2023

     834        2,126,372,516        1,649,117,819        538,210        9,602,689        7,447,409  

2024 (through April 12)

     835        2,189,191,730        1,618,506,380        533,502        10,665,076        7,884,871  

 

Source: Korea Exchange

Note:

 

(1)

Converted at the Noon Buying Rate at the end of the periods indicated.

The Korean securities markets are principally regulated by the Financial Services Commission and the Financial Investment Services and Capital Markets Act. The law imposes restrictions on insider trading and price manipulation, requires specified information to be made available by listed companies to investors and establishes rules regarding margin trading, proxy solicitation, takeover bids, acquisition of treasury shares and reporting requirements for shareholders holding substantial interests.

Protection of Customer’s Interest in Case of Insolvency of Financial Investment Companies

Under Korean law, the relationship between a customer and a financial investment company in connection with a securities sell or buy order is deemed to be consignment and the securities acquired by a consignment agent (i.e., the securities company) through such sell or buy order are regarded as belonging to the customer in so far as the customer and the consignment agent’s creditors are concerned. Therefore, in the event of a bankruptcy or reorganization procedure involving a financial investment company, the customer of the financial investment company is entitled to the proceeds of the securities sold by the financial investment company. In addition, the Financial Investment Services and Capital Markets Act recognizes the ownership of a customer in securities held by a financial investment company in such customer’s account.

When a customer places a sell order with a financial investment company which is not a member of the Korea Exchange and this financial investment company places a sell order with another financial investment company which is a member of the Korea Exchange, the customer is still entitled to the proceeds of the securities sold received by the non-member company from the member company regardless of the bankruptcy or reorganization of the non-member company. Likewise, when a customer places a buy order with a non-member company and the non-member company places a buy order with a member company, the customer has the legal right to the securities received by the non-member company from the member company because the purchased securities are regarded as belonging to the customer in so far as the customer and the non-member company’s creditors are concerned.

In addition, under the Financial Investment Services and Capital Markets Act, the Korea Exchange is obliged to indemnify any loss or damage incurred by a counterparty as a result of a breach by its members. If a financial investment company which is a member of the Korea Exchange breaches its obligation in connection with a buy order, the Korea Exchange is obliged to pay the purchase price on behalf of the breaching member. Therefore, the customer can acquire the securities that have been ordered to be purchased by the breaching member.

 

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As the cash deposited with a financial investment company is regarded as belonging to the financial investment company, which is liable to return the same at the request of its customer, the customer cannot take back deposited cash from the financial investment company if a bankruptcy or reorganization procedure is instituted against the financial investment company and, therefore, can suffer from loss or damage as a result. However, the Depositor Protection Act provides that the Korea Deposit Insurance Corporation will, upon the request of the investors, pay each investor up to W50 million per financial institution in case of the financial investment company’s bankruptcy, liquidation, cancellation of securities business license or other insolvency events. The premiums related to this insurance are paid by financial investment companies. Pursuant to the Financial Investment Services and Capital Markets Act, a financial investment company with a dealing or brokerage license is required to deposit the cash received from its customers with the Korea Securities Finance Corporation, a special entity established pursuant to the Financial Investment Services and Capital Markets Act. Set-off or attachment of cash deposits by securities companies with the Korea Securities Finance Corporation is prohibited. In addition, in the event of bankruptcy or dissolution of the financial investment company, the cash so deposited shall be withdrawn and paid to the customer prior to payment to other creditors of the financial investment company.

Restrictions Applicable to ADSs

No Korean governmental approval is necessary for the sale and purchase of our ADSs in the secondary market outside Korea or for the withdrawal of shares of our common stock underlying the ADSs and the delivery within Korea of shares in connection with the withdrawal, provided that a foreigner procures a Legal Entity Identifier (passport number for individual) as described below. The acquisition of the shares by a foreigner must be immediately reported to the governor of the Financial Services Commission, either by the foreigner or by his standing proxy in Korea.

Persons who have acquired shares of our common stock as a result of the withdrawal of shares underlying our ADSs may exercise their preemptive rights for new shares, participate in free distributions and receive dividends on shares without any further Korean governmental approval.

Under current Korean laws and regulations, the depositary is required to obtain our prior consent for the number of shares of our common stock to be deposited in any given proposed deposit that exceeds the difference between:

 

  (1)

the aggregate number of shares of our common stock deposited by us for the issuance of our ADSs (including deposits in connection with the initial issuance and all subsequent offerings of our ADSs and stock dividends or other distributions related to these ADSs); and

 

  (2)

the number of shares of our common stock on deposit with the depositary at the time of such proposed deposit. We have agreed to grant such consent to the extent that the total number of shares on deposit with the depositary would not exceed 40,432,628 at any time.

Reporting Requirements for Holders of Substantial Interests

Under the Financial Investment Services and Capital Markets Act, any person whose direct or beneficial ownership of our common stock with voting rights, whether in the form of shares of common stock or ADSs, certificates representing the rights to subscribe for shares and equity-related debt securities including convertible bonds and bonds with warrants (which we refer to collectively as “Equity Securities”), together with the Equity Securities beneficially owned by certain related persons or by any person acting in concert with the person, accounts for 5% or more of the total outstanding shares (including Equity Securities of us held by such persons) is required to report the status of the holdings and the purpose of the holdings (for example, whether intending to seek management control) to the Financial Services Commission and the Korea Exchange within five business days after reaching the 5% ownership level. In addition, any change in the ownership interest subsequent to the report that equals or exceeds 1% of the total outstanding Equity Securities or change in the purpose of the

 

258


holdings is required to be reported to the Financial Services Commission and the Korea Exchange within five business days from the date of the change, provided that (i) if the investment is for passive investment purposes the change must be reported by the 10th day of the month following an amendment event and (ii) if the investment is for general investment purposes (i.e., an investment that is not intended for active management participation, but with a intention to actively exercise its rights as a shareholder with respect to the matters such as a distribution policies of the issuer) the change must be reported within 10 business days following an amendment event. For institutional investors as prescribed by the Financial Services Commission, (i) if the investment is for portfolio investment purposes, the change must be reported by the 10th day of the following quarter in which the change occurred and (ii) if the investment is for general investment purposes, the change must be reported by the 10th day of the month following an amendment event).

Violation of these reporting requirements may subject a person to criminal sanctions such as administrative sanctions, fines, imprisonment and/or a loss of voting rights with respect to the portion of ownership of Equity Securities exceeding 5% of the total outstanding shares. In addition, the Financial Services Commission may order the disposal of the unreported Equity Securities. Any persons who reports management control as the purpose for its holdings is prohibited from acquiring additional shares or from exercising voting rights during the following five days following the reporting date.

In addition to the reporting requirements described above, any person whose direct or beneficial ownership of our stock accounts for 10% or more of the total issued and outstanding shares (which we refer to as a “major stockholder”) must report the status of his/her shareholding to the Korea Securities Futures Commission and the Korea Exchange within five days after he/she becomes a major stockholder. In addition, any change in the ownership interest subsequent to the report must be reported to the Korea Securities Futures Commission and the Korea Exchange within five days after the change occurred, provided that the obligation to report such change shall be exempt if the number shares that changed in ownership is less than 1,000 shares and the aggregate amount of such shares that changed in ownership is less than W10 million. Violation of these reporting requirements may subject a person to criminal sanctions such as fines or imprisonment. Any single stockholder or persons who have a special relationship with such stockholder that jointly acquire more than 10% (4% in case of non-financial business group companies) of the voting stock of a Korean financial holding company who controls national banks will be subject to reporting or approval requirements pursuant to the Financial Holding Company Act. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Restrictions on Financial Holding Company Ownership.”

Restrictions Applicable to Shares

Under the Foreign Exchange Transaction Laws and Financial Services Commission regulations, as amended (collectively, the “Investment Rules”), foreigners may invest, with limited exceptions and subject to procedural requirements, in all shares of Korean companies, whether listed on the Stock Market Division of the Korea Exchange or on the KOSDAQ Market Division of the Korea Exchange, unless prohibited by specific laws. Foreign investors may trade shares listed on the Stock Market Division of the Korea Exchange or on the KOSDAQ Market Division of the Korea Exchange only through the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange, except in limited circumstances, including:

 

   

odd-lot trading of shares;

 

   

acquisition of shares (which we refer to as “Converted Shares”) by exercise of warrants, conversion rights or exchange rights under bonds with warrants, convertible bonds or exchangeable bonds or withdrawal rights under depositary receipts issued outside of Korea by a Korean company;

 

   

acquisition of shares as a result of inheritance, donation, bequest or exercise of stockholders’ rights, including preemptive rights or rights to participate in free distributions and receive dividends;

 

   

over-the-counter transactions between foreigners of a class of shares for which the ceiling on aggregate acquisition by foreigners, as explained below, has been reached or exceeded subject to certain exceptions; and

 

259


   

sale and purchase of shares at fair value between foreigners who are part of an investor group comprised of foreign companies investing under the control of a common investment manager pursuant to applicable laws or contract.

For over-the-counter transactions of shares between foreigners outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange for shares with respect to which the limit on aggregate foreign ownership has been reached or exceeded, a securities company licensed in Korea must act as an intermediary. Odd-lot trading of shares outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange must involve a licensed securities company in Korea as the other party. Foreign investors are prohibited from engaging in margin transactions with respect to shares that are subject to a foreign ownership limit.

The Investment Rules require a foreign investor who wishes to invest in shares on the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange (including Converted Shares and shares being issued for initial listing on the Stock Market Division of the Korea Exchange or on KOSDAQ Market Division of the Korea Exchange) to identify its identity with the Legal Entity Identifier (“LEI”) or provide a passport number prior to making any such investment.

Upon a foreign investor’s purchase of shares through the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange, no separate report by the investor is required. However, a foreign investor’s acquisition or sale of shares outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange (as discussed above) must be reported by the foreign investor or his standing proxy to the governor of the Financial Supervisory Service at the time of each such acquisition or sale. A foreign investor must ensure that any acquisition or sale by it of shares outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange in the case of trades in connection with a tender offer, odd-lot trading of shares, trades of a class of shares for which the aggregate foreign ownership limit has been reached or exceeded, is reported to the governor of the Financial Supervisory Service by himself or his standing proxy, or, in the case of sale and purchase of shares at fair value between foreigners, who are part of an investor group comprised of foreign companies investing under the control of a common investment manager pursuant to applicable laws or contract. A foreign investor may appoint a standing proxy from among the Korea Securities Depository, foreign exchange banks (including domestic branches of foreign banks), securities companies (including domestic branches of foreign securities companies), asset management companies, futures trading companies and internationally recognized custodians which will act as a standing proxy to exercise stockholders’ rights or perform any matters related to the foregoing activities if the foreign investor does not perform these activities himself. Generally, a foreign investor may not permit any person, other than its standing proxy, to exercise rights relating to his shares or perform any tasks related thereto on his behalf. However, a foreign investor may be exempted from complying with these standing proxy rules with the approval of the governor of the Financial Supervisory Service in cases deemed inevitable by reason of conflict between laws of Korea and the home country of the foreign investor.

Certificates evidencing shares of Korean companies must be kept in custody with an eligible custodian in Korea. Only foreign exchange banks (including domestic branches of foreign banks), securities companies (including domestic branches of foreign securities companies), the Korea Securities Depository, asset management companies, futures trading companies and internationally recognized custodians are eligible to act as a custodian of shares for a non-resident or foreign investor. A foreign investor must ensure that his custodian deposits his shares with the Korea Securities Depository. However, a foreign investor may be exempted from complying with this deposit requirement with the approval of the governor of the Financial Supervisory Service in circumstances where compliance with that requirement is made impracticable, including cases where compliance would contravene the laws of the home country of such foreign investor.

Under the Investment Rules, with certain exceptions, foreign investors may acquire shares of a Korean company without being subject to any foreign investment ceiling. As one such exception, designated public

 

260


corporations are subject to a 40% ceiling on the acquisition of shares by foreigners in the aggregate. Designated public corporations may set a ceiling on the acquisition of shares by a single person in their articles of incorporation. Furthermore, an investment by a foreign investor in 10% or more of the issued and outstanding shares with voting rights of a Korean company is defined as a foreign direct investment under the Foreign Investment Promotion Act of Korea. Generally, a foreign direct investment must be reported to the Ministry of Commerce, Industry and Energy of Korea. The acquisition of shares of a Korean company by a foreign investor may also be subject to certain foreign or other shareholding restrictions in the event that the restrictions are prescribed in a specific law that regulates the business of the Korean company. For a description of such restrictions applicable to Korean banks, see “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Banks — Restrictions on Bank Ownership.”

 

ITEM 9.D.

Selling Shareholders

Not applicable.

 

ITEM 9.E.

Dilution

Not applicable.

 

ITEM 9.F.

Expenses of the Issue

Not applicable.

 

ITEM 10.

ADDITIONAL INFORMATION

 

ITEM 10.A.

Share Capital

Not applicable.

 

ITEM 10.B.

Memorandum and Articles of Incorporation

We are a financial holding company established under the Financial Holding Company Act. As set forth in our Articles of Incorporation, our objects and purposes as a financial holding company are, among others, to operate and manage financial companies or companies engaged in similar lines of business, to provide financial support to, or investments in, our subsidiaries and to develop and jointly sell products with our subsidiaries. We are registered with the commercial registry office of Seoul Central District Court.

Our articles of incorporation, which was last amended on March 23, 2023, is annexed to this annual report as Exhibit 1.1.

Description of Share Capital

This section provides information relating to our capital stock, including brief summaries of material provisions of our Articles of Incorporation, the Korean Commercial Code, the Financial Investment Services and Capital Markets Act, the Financial Holding Companies Act and certain related laws of Korea, all as currently in effect. The following summaries are intended to provide only summaries and are subject to the full text of the Articles of Incorporation and the applicable provisions of the Financial Investment Services and Capital Markets Act, the Korean Commercial Code, and certain other related laws of Korea.

General

As of December 31, 2023 and as of the date hereof, our authorized share capital is 1,000,000,000 shares. Our Articles of Incorporation provide that we are authorized to issue shares of preferred stock up to one-half of

 

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all of the issued and outstanding shares. Furthermore, through an amendment of the Articles of Incorporation, we have created new classes of shares in addition to the common shares and the preferred shares. As of December 31, 2023, the number of our issued and outstanding common shares was 512,759,471.

On January 25, 2007, we issued 28,990,000 Series 10 redeemable preferred shares and 14,721,000 Series 11 redeemable convertible preferred shares as part of our funding for the acquisition of LG Card, all of which were redeemed on January 25, 2012. On April 21, 2011, as part of funding for partial redemption of the Series 10 redeemable preferred stock and the Series 11 redeemable convertible preferred stock, we issued 11,100,000 shares of the Series 12 non-voting redeemable preferred stock, all of which were redeemed on April 21, 2016. April 30, 2019, as part of funding for the acquisition of Orange Life Insurance, we issued 17,482,000 shares of non-voting convertible preferred stock through third-party allotment at a price of W42,900. In addition, we issued 8,232,906 shares of common stock in relation to a comprehensive stock exchange between Shinhan Financial Group and Orange Life Insurance on January 28, 2020. On May 1, 2023, 17,482,000 shares of our convertible preferred stock issued on April 30, 2019 have been automatically converted to common stock. See “— Description of Preferred Stock.”

From April 29, 2020 to May 28, 2020, we acquired 5,035,658 treasury shares which we retired entirely on June 1, 2020. On September 29, 2020, partly in response to the prolonged COVID-19 pandemic and to increase our loss absorption capacity, we issued 39,130,000 common shares to two private equity funds, thereby increasing our paid-in capital by W195.7 billion. On December 30, 2020, as part of the small-scale stock exchange for the acquisition of the remaining interest in Neoplux, we issued 72,719 shares of common stocks.

All of the issued and outstanding shares are fully-paid and non-assessable, and are in registered form. As of December 31, 2023, our authorized but unissued share capital was 487,240,529 shares. We may issue the unissued shares without further shareholder approval but subject to a board resolution as provided in the Articles of Incorporation. See “— Distribution of Free Shares.” Share certificates are issued in denominations of one, five, ten, 50, 100, 500, 1,000 and 10,000 shares. The par value of our common shares per share is W5,000.

Dividends

Dividends are distributed to shareholders in proportion to the number of shares of the relevant class of capital stock owned by each shareholder following approval by the shareholders at an annual general meeting of shareholders. We pay full annual dividends on newly issued shares (such as the common shares representing the American depositary shares (“ADSs”)) for the year in which the new shares are issued. We declare our dividend annually at the annual general meeting of shareholders which is held within three months after the end of the fiscal year. Once declared, the annual dividend must be paid to the stockholders of record as of the end of the preceding fiscal year within one month after the annual general meeting unless otherwise resolved thereby. Annual dividends may be distributed either in (i) cash or (ii) shares provided that shares must be distributed at par value and, if the market price of the shares is less than their par value, dividends in shares may not exceed one-half of the total annual dividends (including dividends in shares). In addition to the annual dividend, we may also distribute cash dividends to the stockholders of record as of the end of March, June and September of each year upon a resolution by the board of directors. Under the Korean Commercial Code we do not have an obligation to pay any annual dividend unclaimed for five years from the scheduled payment date.

In addition, under the Financial Investment Services and Capital Markets Act and our Articles of Incorporation, we may pay quarterly dividends to our shareholders of record as of the end of March, June and September of each year upon the resolution of the board of directors. The quarterly dividend, if any, will be paid to the shareholders in cash. Our Articles of Incorporation stipulates that any quarterly dividends shall not exceed the net assets as of the end of the immediately preceding fiscal year, after deducting (i) the paid-in capital as of the end of the immediately preceding fiscal year, (ii) the aggregate amount of the capital reserves and earned surplus reserves, accumulated up to the end of the immediately preceding fiscal year, (iii) unrealized profits as prescribed under the Enforcement Decree of the Commercial Code, (iv) the amount resolved to be distributed as

 

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dividends at the Ordinary General Meeting of Shareholders held in respect of the immediately preceding fiscal year, (v) voluntary reserves accumulated for specific purposes in accordance with the relevant provisions of these Articles of Incorporation or by the resolution of the General Meetings of Shareholders as of the end of the immediately preceding fiscal year, (vi) earned surplus reserves that account for at least 10% of the net profits of the relevant fiscal year until such reserves equal the aggregate amount of its stated capital and (vii) the aggregate amount of quarterly dividends paid during the current fiscal year, if any.

The table below sets forth the cash dividend per share of common stock and the cash dividend per share of preferred stock declared by us in respect of the years ended December 31, 2021, 2022 and 2023.

Dividends

 

     For the Year Ended December 31,  
     2021      2022      2023  
                      
     (In Won and US$)  

Cash dividends per share of common stock:

        

In Korean Won

   W  1,960      W  2,065      W  2,100  

In U.S. Dollars(1)

   $ 1.65      $ 1.64      $ 1.63  

Cash dividends per share of preferred stock:

        

In Korean Won

   W 1,960      W 2,065      W 525  

In U.S. Dollars(1)

   $ 1.65      $ 1.64      $ 0.41  

 

Note:

 

(1)

Won amounts for 2021, 2022 and 2023 are expressed in U.S. Dollar at the rate of W1,188.6 and W1,260.2 and W1,291.0, respectively, to US$1.00, the Noon Buying Rate in effect on December 31, 2021, 2022 and 2023, respectively, for the convenience of readers. No representation is made that the Won or U.S. Dollar amounts referred to above could have been or could be converted into U.S. Dollars or Won, as the case may be, at any particular rate or at all.

Under the Financial Holding Companies Act and the regulations thereunder, a financial holding company may not pay an annual dividend unless it has set aside as its legal reserve an amount equal to at least one-tenth of its net income after tax and shall set aside such amount as its legal reserve until its legal reserve reaches at least the aggregate amount of its stated capital.

Other than as set forth above and the dividend rights granted to preferred shareholders as further described in “— Description of Preferred Stock,” our articles of incorporation do not provide special rights to our common or preferred shareholders to share in our profits. For information regarding Korean taxes on dividends, see “Item 10.E. Taxation — Korean Taxation.”

Distribution of Free Shares

In addition to permitting dividends in the form of shares to be paid out of retained or current earnings, the Korean Commercial Code permits a company to distribute to its shareholders, in the form of free shares, an amount transferred from the capital surplus or legal reserve to stated capital. These free shares must be distributed to all of the shareholders pro rata. Our Articles of Incorporation require the same types of preferred shares to be distributed to the holders of preferred shares in case of distribution of free shares. For information regarding the treatment under Korean tax laws of free share distributions, see “Item 10.E. Taxation — Korean Taxation — Taxation of Dividends on Shares of Common Stock or American Depositary Shares.”

Preemptive Rights and Issuance of Additional Shares

Unless otherwise provided in the Korean Commercial Code, a company may issue authorized but unissued shares at such times and upon such terms as the board of directors of the company may determine. The company

 

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must offer the new shares on uniform terms to all shareholders who have preemptive rights and who are listed on the shareholders’ register as of the record date. Our shareholders are entitled to subscribe for any newly issued shares in proportion to their existing shareholdings. However, as provided in the Articles of Incorporation, we may issue new shares by resolution of board of directors to persons other than existing shareholders if those shares are (1) publicly offered (where the number of such shares so offered may not exceed 50% of our total number of issued and outstanding shares); (2) preferentially allocated to the members of the ESOA pursuant to relevant provisions of the Financial Investment Services and Capital Markets Act; (3) issued for the purpose of issuing depositary receipts pursuant to relevant provisions of the Financial Investment Services and Capital Markets Act (where the number of such shares so issued may not exceed 50% of our total number of issued and outstanding shares); (4) issued to directors or employees as a result of exercise of stock options we granted to them pursuant to the Korean Commercial Code; (5) issued to a financial investment company, a private equity fund or a special purpose company under the Financial Investment Services and Capital Markets Act; or (6) issued to any specified foreign investors, foreign or domestic financial institutions or alliance companies for operational needs such as introduction of advanced financial technology, improvement of its or subsidiaries’ financial structure and funding or strategic alliance (where such number of shares so issued may not exceed 50% of our total number of issued and outstanding shares). Under the Korean Commercial Code, a company may vary, without stockholders’ approval, the terms of such preemptive rights for different classes of shares. Public notice of the preemptive rights to new shares and the transferability thereof must be given not less than two weeks (excluding the period during which the shareholders’ register is closed) prior to the record date. We will notify the shareholders who are entitled to subscribe for newly issued shares of the deadline for subscription at least two weeks prior to the deadline. If a shareholder fails to subscribe on or before such deadline, the shareholder’s preemptive rights will lapse. Our board of directors may determine how to distribute shares in respect of which preemptive rights have not been exercised or where fractions of shares occur. Under the Financial Investment Services and Capital Markets Act, if a listed company intends to issue new shares by way of allotment to shareholders, it must issue a certificate of preemptive right to the newly issued shares. Furthermore, the company must list the newly issued shares on the Korea Exchange for a certain period of time or designate a securities company to broker and/or deal in such newly issued shares in order to ensure that they are properly distributed. In the event certain shareholder forfeit their right to subscribe to newly issued shares, the company may allot the forfeited shares to a third party under certain conditions, including in relation to the purchase price of such shares, although in principle, the company must withdraw the forfeited shares. Under the Korean Commercial Code, when a company issues new shares by way of allotment to a third party, such company must notify its stockholders or make public notice of the conditions and other details of such new shares not less than two weeks prior to the relevant subscription payment date. Under the Financial Investment Services and Capital Markets Act, however, a listed company may substitute such notification or public notice by disclosing the material fact in a report publicly filed with the listing authorities.

Under the Financial Investment Services and Capital Markets Act, members of a company’s employee stock ownership association, whether or not they are shareholders, have a preemptive right, subject to certain exceptions, to subscribe for up to 20% of the shares publicly offered pursuant to the Financial Investment Services and Capital Markets Act. However, this right is exercisable only to the extent that the total number of shares so acquired and held by such members does not exceed 20% of the total number of shares to be newly issued and shares then outstanding. As of December 31, 2023, the employee stock ownership association owned 26,654,678 shares, or 5.20%, of our common stock.

General Meeting of Shareholders

There are two types of general meetings of shareholders: annual general meetings and extraordinary general meetings. We are required to convene our annual general meeting within three months after the end of each fiscal year. Subject to a board resolution or court approval, an extraordinary general meeting of shareholders may be held when necessary or at the request of our Audit Committee. In addition, under the Korean Commercial Code, an extraordinary general meeting of shareholders may be held at the request of the shareholders holding shares for at least six months of an aggregate of 1.5% or more of the outstanding shares with voting rights of the listed

 

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company, subject to a board resolution or court approval. Furthermore, under the Act on the Corporate Governance of Financial Companies of Korea and its sub-regulations, an extraordinary general meeting of shareholders may be held at the request of the shareholders holding shares for at least six months of an aggregate of 1.5% (0.75% in the case of a financial holding company (i) whose total assets at the end of the latest fiscal year is W5 trillion or more and (ii) who is in control of two or more subsidiaries, each with total assets of W2 trillion or more) or more of the outstanding shares of the company, subject to a board resolution or court approval. Meeting agendas are determined by the board of directors or proposed by holders of an aggregate of 3% or more of the outstanding shares with voting rights by way of a written proposal to the board of directors at least six weeks prior to the meeting. In addition, under the Korean Commercial Code, the meeting agenda may be proposed by the shareholders holding shares for at least six months of an aggregate of 1% (0.5% in the case of a listed company whose capital at the end of the latest operating year is W100 billion or more) or more of the outstanding shares of the listed company. Furthermore, under the Act on the Corporate Governance of Financial Companies and its sub-regulations, the meeting agenda may be proposed by the shareholders holding shares for at least six months of an aggregate of 0.1%. Written notices stating the date, place and agenda of the meeting must be given to the shareholders at least two weeks prior to the date of the general meeting of shareholders; provided, that, notice may be given to holders of 1% or less of the total number of issued and outstanding shares which are entitled to vote, by placing at least two public notices at least two weeks in advance of the meeting in at least two daily newspapers or by using an electronic method defined under the Korean Commercial Code and related regulations at least two weeks in advance of the meeting. Currently, we use The Korea Economic Daily and Maeil Business Newspaper for the publication of such notices. Shareholders who are not on the shareholders’ register as of the record date are not entitled to receive notice of the general meeting of shareholders, and they are not entitled to attend or vote at such meeting.

The general meeting of shareholders is held at our executive office (which is our registered executive office) or, if necessary, may be held anywhere in the vicinity of our executive office.

Voting Rights

Holders of common shares are entitled to one vote for each share. However, voting rights with respect to common shares that we hold and common shares that are held by a corporate shareholder, more than one-tenth of the outstanding capital stock of which is directly or indirectly owned by such shareholder, may not be exercised. Unless stated otherwise in a company’s Articles of Incorporation, the Korean Commercial Code permits holders of an aggregate of 3% (1%, in case of a company whose total assets as at the end of the latest fiscal year is W2 trillion or more) or more of the outstanding shares with voting rights to request cumulative voting when electing two or more directors. Our Articles of Incorporation currently do not prohibit cumulative voting. If a listed company’s total assets amounted to W 2 trillion or more as of the end of the latest fiscal year, the company is required to establish and maintain an audit committee, whose members must be composed of directors of such company as appointed at a shareholders meeting. At least one member of the audit committee must be an outside director of such company. For a large listed company with total assets of W2 trillion or more as of the end of the latest fiscal year and a listed company with total assets of W100 billion or more as of the end of the latest fiscal year that has established an audit committee instead of a full-time auditor, the company is required that at least one director (or more than two directors, if specified in the articles of incorporation) who will serve as an audit committee member must be appointed separately from the other directors at the general meeting of shareholders. If the aggregate number of voting shares held by any shareholder exceeds 3% of the total number of issued and outstanding voting shares, then the shareholder may not exercise its voting rights with respect to the shares it holds in excess of such 3% threshold to elect or remove a member of the audit committee. In case the shareholder is the company’s largest shareholder, the shareholder and its specially related persons (as defined under the relevant laws) may not exercise their voting rights with respect to the shares they collectively hold in excess of the 3% threshold to elect or remove the audit committee member who is not an outside director of the company. If the listed company’s total assets amounted to W100 billion or above but below W2 trillion as of the end of the latest fiscal year, the company is required to appoint at least one standing director or one director to its audit committee through a shareholders’ meeting. If the aggregate number of voting shares held by any shareholder of

 

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such company exceeds 3% of the total number of issued and outstanding voting shares, then the shareholder may not exercise its voting rights with respect to the shares it holds in excess of the 3% threshold to elect or remove the company’s statutory auditor.

The Korean Commercial Code and our Articles of Incorporation provide that an ordinary resolution may be adopted if approval is obtained from the holders of at least a majority of those common shares present or represented at such meeting and such majority also represents at least one-fourth of the total of our issued and outstanding common shares. Holders of non-voting shares (other than enfranchised non-voting shares) are not entitled to vote on any resolution or to receive notice of any general meeting of shareholders unless the agenda of the meeting includes consideration of a resolution on which such holders are entitled to vote. The Korean Commercial Code provides that a company’s articles of incorporation may prescribe conditions for enfranchisement of non-voting shares. For example, if our general shareholders’ meeting resolves not to pay to holders of preferred shares the annual dividend as determined by the board of directors at the time of issuance of such shares, the holders of preferred shares will be entitled to exercise voting rights from the general shareholders’ meeting immediately following the meeting adopting such resolution until the end of the meeting to declare to pay such dividend with respect to the preferred shares. Holders of such enfranchised preferred shares have the same rights as holders of common shares to request, receive notice of, attend and vote at a general meeting of shareholders.

The Korean Commercial Code provides that to amend the Articles of Incorporation (which is also required for any change to the authorized share capital of the company) and in certain other instances, including removal of a director of a company, dissolution, merger or consolidation of a company, transfer of the whole or a significant part of the business of a company, acquisition of all of the business of any other company or issuance of new shares at a price lower than their par value, a special resolution must be adopted by the approval of the holders of at least two-thirds of those shares present or represented at such meeting and such special majority must also represent at least one-third of the total issued and outstanding shares with voting rights of the company.

In addition, in the case of amendments to the Articles of Incorporation or any merger or consolidation of a company or in certain other cases which affect the rights or interest of the shareholders of the preferred shares, a resolution must be adopted by a separate meeting of shareholders of the preferred shares. Such a resolution may be adopted if the approval is obtained from shareholders of at least two-thirds of the preferred shares present or represented at such meeting and such preferred shares also represent at least one-third of the total issued and outstanding preferred shares of the company.

A shareholder may exercise his voting rights by proxy given to another shareholder. If a particular shareholder intends to obtain proxy from another shareholder, a reference document specified by the Financial Supervisory Service must be sent to the shareholder giving proxy, with a copy furnished to the company’s executive office or the branch office, transfer agent and the Financial Services Commission. The proxy must present the power of attorney prior to the start of the general meeting of shareholders.

Rights of Dissenting Shareholders

Pursuant to the Financial Investment Services and Capital Markets Act, in certain limited circumstances (including, without limitation, if we transfer all or any significant part of our business or if we merge or consolidate with another company), dissenting holders of shares have the right to require us to purchase their shares. Pursuant to the Financial Holding Companies Act, the Financial Investment Services and Capital Markets Act and the Korean Commercial Code, if a financial holding company acquires a new direct or indirect subsidiary through the exchange or transfer of shares except in limited circumstances, the dissenting holders of such shares have the right to require us to purchase their shares. To exercise such a right, shareholders must submit to us a written notice of their intention to dissent prior to the general meeting of shareholders. Within 20 days (or 10 days under certain circumstances according to the Financial Holding Companies Act) after the date on which the relevant resolution is passed at such meeting, such dissenting shareholders must request in writing

 

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that we purchase their shares. We are obligated to purchase the shares of dissenting shareholders within one month after the end of such request period at a price to be determined by negotiation between the shareholder and us. If we cannot agree on a price with the shareholder through such negotiations, the purchase price will be the arithmetic mean of (1) the weighted average of the daily closing share prices on the KRX KOSPI Market of the Korea Exchange for two months prior to the date of the adoption of the relevant board of directors’ resolution, (2) the weighted average of the daily closing share prices on the KRX KOSPI Market of the Korea Exchange for one month prior to the date of the adoption of the relevant board of directors’ resolution and (3) the weighted average of the daily closing share prices on the KRX KOSPI Market of the Korea Exchange for one week prior to the date of the adoption of the relevant board of directors’ resolution. If we or the dissenting shareholder who requested purchase of their shares do not accept such purchase price, we or the shareholder may request to the court to adjust such purchase price.

Register of Shareholders and Record Dates

We maintain the register of our shareholders at our transfer agent’s office in Seoul, Korea. The Korea Securities Depository as our transfer agent, registers transfers of shares on the register of shareholders upon presentation of the share certificates.

The record date for annual dividends is December 31. For the purpose of determining the holders of shares entitled to annual dividends, the register of shareholders may be closed for the period from January 1 of each year up to January 15 of such year. Further, the Korean Commercial Code and the Articles of Incorporation permit us upon at least two weeks’ public notice to set a record date and/or close the register of shareholders for not more than three months for the purpose of determining the shareholders entitled to certain rights pertaining to the shares. The trading of shares and the delivery of certificates in respect thereof may continue while the register of shareholders is closed.

Other Shareholder Rights

Our articles of incorporation do not have sinking fund provisions or provisions creating liability to further capital calls. Other than to amend our articles of incorporation in accordance with the Korean Commercial Code, no particular action is necessary to change the rights of holders of our capital stock. In addition, our articles of incorporation do not have specific provisions for governing changes in capital or which would have an effect of delaying, deferring or preventing a change in control of us and that would operate only with respect to a merger, acquisition or corporate restructuring involving us or any of our subsidiaries.

Directors

Under the Korean Commercial Code and our articles of incorporation, any director wishing to enter into a transaction with us or our subsidiaries in his or her personal capacity is required to obtain the prior approval of the board of directors, and any director having an interest in the transaction may not vote at the meeting of the board of directors to approve the transaction.

Neither our articles of incorporation nor applicable Korean laws have provisions relating to (i) the directors’ power, in the absence of an independent quorum, to vote compensation to themselves or any members of their body (ii) borrowing powers exercisable by the directors and how such borrowing powers can be varied; (iii) retirement or non-retirement of directors under an age limit requirement; or (iv) the number of shares required for a director’s qualification.

Description of Preferred Stock

On January 25, 2007, as part of funding our acquisition of LG Card, we issued 28,990,000 Series 10 non-voting redeemable preferred shares. On January 25, 2012, we redeemed all of the Series 10 preferred shares.

 

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On January 25, 2007, as part of funding our acquisition of LG Card, we issued 14,721,000 Series 11 non-voting redeemable convertible preferred shares. On January 25, 2012, we redeemed all of the Series 11 preferred shares.

On April 21, 2011, as part of funding for preferred stocks due to be redeemed in January 2012, we issued 11,100,000 Series 12 non-voting redeemable preferred shares for the subscription price of W100,000 per share, or W1,110 billion in the aggregate. On April 21, 2016, we redeemed all of the Series 12 redeemable preferred shares.

On April 30, 2019, as part of funding for the acquisition of Orange Life Insurance, we issued 17,482,000 shares of non-voting convertible preferred stock through third-party allotment at a price of W42,900.

On May 1, 2023, 17,482,000 shares of our convertible preferred stock issued on April 30, 2019 have been automatically converted to common stock.

Annual Report

Under the Financial Investment Services and Capital Markets Act, we must file with the Financial Services Commission and the Korea Exchange an annual business report (containing audit report and audited annual nonconsolidated and consolidated financial statements) within 90 days after the end of our fiscal year as well as a semiannual business report within 45 days after the end of the first six months of our fiscal year and quarterly business reports within 45 days after the end of the first three months and nine months of our fiscal year, respectively (in each case, containing review report and reviewed interim nonconsolidated and consolidated financial statements). Copies of such reports are available for public inspection at the websites of the Financial Services Commission and the Korea Exchange.

Transfer of Shares

Under the Korean Commercial Code, the transfer of shares is effected by the delivery of share certificates. In order to exercise shareholders’ rights, the transferee must have his name and address registered on the registry of shareholders. For this purpose, shareholders are required to file with us their name, address and seal. Nonresident shareholders must notify us of the name of their proxy in Korea to which our notice can be sent. Under the Financial Services Commission regulations, nonresident shareholders may appoint a standing proxy and may not allow any person other than the standing proxy to exercise rights regarding the acquired share or perform any task related thereto on his behalf, subject to certain exceptions. Under current Korean regulations, the Korea Securities Depository, foreign exchange banks (including domestic branches of foreign banks), financial investment companies with a dealing, brokerage or collective investment license and internationally recognized custodians are authorized to act as standing proxy and provide related services. Certain foreign exchange controls and securities regulations apply to the transfer of shares by nonresidents or non-Koreans. See “Item 10.D. Exchange Controls.” As to the ceiling on the aggregate shareholdings of a single shareholder and persons who have a special relationship with such shareholder, please see “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Restrictions on Financial Holding Company Ownership.”

Acquisition of Treasury Shares

Under the Korean Commercial Code, we may acquire our own shares upon resolution of the general meeting of the shareholders or resolution of the board of directors pursuant to Article 165-3 of the Financial Investment Services and Capital Markets Act by either (i) purchasing them on a stock exchange or (ii) purchasing a number of shares, other than the redeemable shares as set forth in Article 345, Paragraph (1) of the Korean Commercial Code, from each shareholder in proportion to its existing shareholding ratio through the methods set forth in the Presidential Decree, provided that the total purchase price does not exceed the amount of

 

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our profit that may be distributed as dividends in respect of the immediately preceding fiscal year. In addition, pursuant to the Financial Investment Services and Capital Markets Act and regulations under the Financial Holding Companies Act, we may purchase our own shares on the KRX KOSPI Market of the Korea Exchange, through a tender offer, or through a trust agreement with a trust company, or retrieve our own shares from a trust company upon termination of a trust agreement, subject to the restrictions that (1) the aggregate purchase price of such shares may not exceed the total amount available for distribution of dividends at the end of the preceding fiscal year less the amounts of dividends and reserves for such fiscal year, subtracted by the sum of (a) the purchase price of treasury stock acquired if any treasury stock has been purchased after the end of the preceding fiscal year pursuant to the Commercial Act or the Financial Investment Services and Capital Markets Act, (b) the amount subject to trust agreements, and (c) the amount of dividends approved at the ordinary general shareholders’ meeting after the end of the preceding fiscal year and the amount of retained earnings reserve required under the Commercial Act; plus if any treasury stock has been disposed of after the end of the preceding fiscal year, the acquisition cost of such treasury stock and (2) the purchase of such shares shall meet the requisite capital ratio under the Financial Holding Companies Act and the guidelines issued by the Financial Services Commission. In general, under the Financial Holding Companies Act, our subsidiaries are not permitted to acquire our shares.

Liquidation Rights

In the event we are liquidated, the assets remaining after the payment of all debts, liquidation expenses and taxes will be distributed to shareholders in proportion to the number of shares held by such shareholders. Holders of preferred shares may have preferences over holders of common shares in liquidation.

 

ITEM 10.C.

Material Contracts

None.

 

ITEM 10.D.

Exchange Controls

General

The Foreign Exchange Transaction Act of Korea the related Presidential Decree and the regulations under such Act and Decree (collectively the “Foreign Exchange Transaction Laws”) herein, regulate investment in Korean securities by nonresidents and issuance of securities by Korean companies outside Korea. Under the Foreign Exchange Transaction Laws, nonresidents may invest in Korean securities only to the extent specifically allowed by these laws or otherwise permitted by the Ministry of Strategy and Finance of Korea. The Financial Services Commission has also adopted, pursuant to its authority under the Financial Investment Services and Capital Markets Act, regulations that restrict investment by foreigners in Korean securities and regulate issuance of securities by Korean companies outside Korea.

Under the Foreign Exchange Transaction Laws, (1) if the Government determines that it is inevitable due to the outbreak of natural calamities, wars, conflict of arms or grave and sudden changes in domestic or foreign economic circumstances or other situations equivalent thereto, the Ministry of Strategy and Finance may temporarily suspend payment, receipt or the whole or part of transactions to which the Foreign Exchange Transaction Laws apply, or impose an obligation to safe keep, deposit or sell means of payment in or to certain Korean governmental agencies or financial institutions; and (2) if the Government determines that international balance of payments and international finance face or are likely to face serious difficulty or the movement of capital between Korea and abroad will cause or is likely to cause serious obstacles in carrying out its currency policies, exchange rate policies and other macroeconomic policies, the Ministry of Strategy and Finance may take measures to require any person who intends to perform capital transactions to obtain permission or to require any person who performs capital transactions to deposit part of the payments received in such transactions at certain Korean governmental agencies or financial institutions, in each case subject to certain limitations.

 

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Restrictions Applicable to Shares

Under the Foreign Exchange Transaction Laws, a foreign investor who intends to acquire shares must designate a foreign exchange bank at which he must open a foreign currency account and a Won account exclusively for stock investments. No approval is required for remittance into Korea and deposit of foreign currency funds in the foreign currency account. Foreign currency funds may be transferred from the foreign currency account at the time required to make a deposit for, or settle the purchase price of, a stock purchase transaction to a Won account opened at a financial investment company with a securities dealing or brokerage license. Funds in the foreign currency account may be remitted abroad without any Korean governmental approval.

Dividends on shares of Korean companies are paid in Won. No Korean governmental approval is required for foreign investors to receive dividends on, or the Won proceeds of the sale of, any shares to be paid, received and retained in Korea. Dividends paid on, and the Won proceeds of the sale of, any shares held by a nonresident of Korea must be deposited either in a Won account with the investor’s financial investment company with a securities dealing or brokerage license or in his Won account. Funds in the investor’s Won account may be transferred to his foreign currency account or withdrawn for local living expenses, provided that any withdrawal of local living expenses by any one person exceeding US$10,000 per day needs to be reported to the governor of the Financial Supervisory Service by the foreign exchange bank at which the Won account is maintained. Funds in the Won account may also be used for future investment in shares or for payment of the subscription price of new shares obtained through the exercise of preemptive rights.

Financial investment companies with a securities dealing, brokerage or collective investment license are allowed to open foreign currency accounts with foreign exchange banks exclusively for accommodating foreign investors’ stock investments in Korea. Through these accounts, financial companies with a securities dealing, brokerage or collective investment license may enter into foreign exchange transactions on a limited basis, such as conversion of foreign currency funds and Won funds, either as a counterparty to or on behalf of foreign investors, without the investors having to open their own accounts with foreign exchange banks.

 

ITEM 10.E.

Taxation

The following summary is based upon tax laws, regulations, rulings, decrees, income tax conventions (treaties), administrative practice and judicial decisions of Korea and the United States as of the date of this annual report, and is subject to any change in Korean or United States law that may come into effect after such date. Investors in shares of common stock or American depositary shares are advised to consult their own tax advisers as to the Korean, United States or other tax consequences of the purchase, ownership and disposition of such securities, including the effect of any national, state or local tax laws.

Korean Taxation

The following summary of Korean tax considerations applies to you so long as you are not:

 

   

a resident of Korea;

 

   

a corporation having its head office, principal place of business, or place of effective management in Korea (a Korean corporation); or

 

   

engaged in a trade or business in Korea through a permanent establishment or a fixed base to which the relevant income is attributable or with which the relevant income is effectively connected.

Taxation of Dividends on Shares of Common Stock or American Depositary Shares

We will deduct Korean withholding tax from dividends (whether in cash or in shares) paid to you at a rate of 22% (including local income surtax). If you are a qualified resident and a beneficial owner of the dividends in a

 

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country that has entered into a tax treaty with Korea, you may qualify for a reduced rate of Korean withholding tax. See “— Tax Treaties” below for a discussion of treaty benefits. If we distribute to you free shares representing a transfer of certain capital reserves or asset revaluation reserves into paid-in capital, such distribution may be subject to a Korean withholding tax.

Taxation of Capital Gains from Transfer of Common Shares or American Depositary Shares

As a general rule, capital gains earned by non-residents upon transfer of our common shares or American depositary shares (“ADSs”) are subject to a Korean withholding tax at the lower of (1) 11% (including local income surtax) of the gross proceeds realized or (2) 22% (including local income surtax) of the net realized gain, subject to the production of satisfactory evidence of acquisition costs and certain direct transaction costs associated with common shares or ADSs, unless exempt from Korean income taxation under an applicable tax treaty between Korea and the country of your tax residence. See “— Tax Treaties” below for a discussion on treaty benefits. Even if you do not qualify for the exemption under a tax treaty, you will not be subject to the foregoing withholding tax on capital gains if you meet certain requirements for the exemption under Korean domestic tax laws discussed in the following paragraphs.

You will not be subject to the Korean income taxation on capital gains realized upon a transfer of our common shares through the Korea Exchange if you (1) have no permanent establishment in Korea and (2) do not own and have never owned (together with any shares owned by any entity with which you have a special relationship and possibly including the shares represented by the ADSs) 25% or more of our total issued and outstanding shares at any time during the calendar year in which the sale occurs and during the five consecutive calendar years prior to the calendar year in which the sale occurs.

Under Korean tax law, ADSs are viewed as shares of stock for capital gains tax purposes. Accordingly, capital gains from sale or disposition of ADSs are taxed (if taxable) as if such gains are from sale or disposition of shares of our common stock. It should be noted that (i) capital gains earned by you (regardless of whether you have a permanent establishment in Korea) from a transfer of ADSs outside Korea will generally be exempt from Korean income taxation by virtue of the Special Tax Treatment Control Law of Korea, or the STTCL, provided that the issuance of ADSs is deemed to be an overseas issuance under the STTCL, but (ii) in the case where an owner of the underlying shares of stock transfers ADSs after conversion of the underlying shares into ADSs, the exemption under the STTCL described in (i) will not apply. In the case where an owner of the underlying shares of stock transfers the ADSs after conversion of the underlying shares of stock into ADSs, such person is obligated to file corporate income tax returns and pay tax unless a purchaser or a financial investment company with a brokerage license, as applicable, withholds and pays the tax on capital gains derived from transfer of ADSs, as discussed below.

If you are subject to tax on capital gains with respect to a sale of common shares or ADSs, the purchaser or, in the case of a sale of common shares on the Korea Exchange or through a financial investment company with a brokerage license in Korea, the financial investment company is required to withhold Korean tax from the sales proceeds in an amount equal to 11% (including local income surtax) of the gross realization proceeds and to remit the withheld tax to the Korean tax authority, unless you establish your entitlement to an exemption under an applicable tax treaty or domestic tax law or produce satisfactory evidence of your acquisition costs and certain direct transaction costs associated with common shares or ADSs. See the discussion under “— Tax Treaties” below for an explanation of claiming treaty benefits.

Tax Treaties

Korea has entered into a number of income tax treaties with other countries, including the United States, which reduce or exempt Korean withholding tax on the income derived by residents of such treaty countries. For example, under the Korea-U.S. income tax treaty, reduced rates of Korean withholding tax on dividends of 16.5% or 11.0%, respectively (including local income surtax), depending on your shareholding ratio, and an

 

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exemption from Korean withholding tax on capital gains are generally available to residents of the United States that are beneficial owners of the relevant dividend income or capital gains. However, under Article 17 (Investment or Holding Companies) of the Korea-U.S. income tax treaty, such reduced rates and exemption do not apply if (1) you are a United States corporation, (2) by reason of any special measures the tax imposed on you by the United States with respect to such dividends or capital gains is substantially less than the tax generally imposed by the United States on corporate profits, and (3) 25% or more of your capital is held of record or is otherwise determined, after consultation between competent authorities of the United States and Korea, to be owned directly or indirectly by one or more persons who are not individual residents of the United States. Also, under Article 16 (Capital Gains) of the Korea-U.S. income tax treaty, the exemption on capital gains does not apply if (a) you have a permanent establishment in Korea and any shares of common stock in which you hold an interest and which gives rise to capital gains are effectively connected with such permanent establishment, (b) you are an individual and you maintain a fixed base in Korea for a period or periods aggregating 183 days or more during the taxable year and your common shares or ADSs giving rise to capital gains are effectively connected with such fixed base or (c) you are an individual and you are present in Korea for a period or periods of 183 days or more during the taxable year.

You should inquire for yourself whether you are entitled to the benefit of an income tax treaty with Korea. It is the responsibility of the party claiming the benefits of an income tax treaty in respect of dividend payments or capital gains to submit to us, the purchaser, the financial investment company, or other withholding agent, as the case may be, a certificate as to his tax residence. In the absence of sufficient proof, we, the purchaser, the financial investment company, or other withholding agent, as the case may be, must withhold tax at the normal rates. Furthermore, in order for you to claim the benefit of a tax rate reduction or tax exemption on certain Korean source income (e.g., dividends or capital gains) under an applicable tax treaty as the beneficial owner of such Korean source income, Korean tax law requires you (or your agent) to submit an application (in the case for reduced withholding tax rate, an “application for entitlement to reduced tax rate,” and in the case for exemption from withholding tax, an “application for tax exemption”) with a certificate of your tax residency issued by the competent authority of your country of tax residence, subject to certain exceptions (together, the “BO application”). For example, a U.S. resident would be required to provide a Form 6166 as a certificate of tax residency with the application for entitlement to reduced tax rate or the application for tax exemption, as the case may be. However, if such application for tax exemption is being sought by an entity for an amount that is Won 1 billion or more (including where the aggregate amount exempted within one year from the last day of the month in which the payment was made, is Won 1 billion or more), in addition to the certificate of tax residence issued by a competent authority of such entity’s country of residence, such entity will be required to additionally submit (i) the names and addresses of all of the members of its board of directors, (ii) the identities and shareholding percentages of all of its shareholders (provided that if there are more than 100 shareholders, it may instead provide a statement showing the total number of shareholders and the aggregate investment amount from each country), and (iii) audit reports for the most recent three years submitted to the country of residence (or, if the entity has been in existence for less than three years, audit reports since incorporation). Such application should be submitted to the withholding agent prior to the payment date of the relevant income. Subject to certain exceptions, where the relevant income is paid to an overseas investment vehicle (an “OIV”) that is not the beneficial owner of such income, a beneficial owner claiming the benefit of an applicable tax treaty with respect to such income must submit its BO application to such OIV, which in turn must submit an OIV report and a schedule of beneficial owners (and the BO applications collected from each beneficial owner, if such beneficial owner is applying for tax exemption) to the withholding agent prior to the payment date of such income. Effective as of January 1, 2022, an OIV shall be deemed to be a beneficial owner of the Korean source income if (i) under the applicable tax treaty, the OIV bears tax liabilities in the country in which it is established and (ii) the Korean source income is eligible for the treaty benefits under the tax treaty. The benefits under a tax treaty between Korea and the country of such OIV’s residence will apply with respect to the relevant income paid to such OIV, subject to certain application requirements as prescribed by the Corporate Income Tax or Individual Income Tax Law. In the case of a tax exemption application, the withholding agent is required to submit such application (together with the applicable OIV report in the event the income will be paid to an OIV) to the relevant district tax office by the ninth day of the month following the date of the payment of such income.

 

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Inheritance Tax and Gift Tax

If you die while holding an ADS or donate an ADS, it is unclear whether, for Korean inheritance and gift tax purposes, you would be treated as the owner of the shares of common stock underlying the ADSs. If the tax authority interprets depositary receipts as the underlying share certificates, you may be treated as the owner of the shares of common stock and your heir or the donee (or in certain circumstances, you as the donor) will be subject to Korean inheritance or gift tax, which ranges from 10% to 50% recently, assessable based on the value of the ADSs or shares of common stock and the identity of the individual against whom the tax is assessed.

If you die while holding a common share or donate a subscription right or a common share, your heir or donee (or in certain circumstances, you as the donor) will be subject to Korean inheritance or gift tax at the same rate as indicated above.

At present, Korea has not entered into any tax treaty relating to inheritance or gift taxes.

Securities Transaction Tax

If you transfer common shares through the Korea Exchange in 2024, you will be subject to a securities transaction tax at the rate of 0.03% (no such securities transaction tax to be imposed on transfers starting January 1, 2025) and an agriculture and fishery special surtax at the rate of 0.15% of the sales price of common shares. If your transfer of common shares is not made through the Korea Exchange, subject to certain exceptions, you will be subject to a securities transaction tax at the rate 0.35% but will not be subject to an agriculture and fishery special surtax.

Depositary receipts, which the ADSs constitute, are included in the scope of securities transfer subject to securities transaction tax. Nonetheless, transfer of depositary receipts listed on a foreign securities exchange similar to the Korea Exchange (e.g., the New York Stock Exchange, the NASDAQ National Market) will not be subject to the securities transaction tax.

In principle, the securities transaction tax, if applicable, must be paid by a transferor of common shares. When a transfer is effected through a securities settlement company in Korea, such settlement company is generally required to withhold and remit the tax to the tax authorities. When such transfer is made through a financial investment company only, such financial investment company is required to withhold and remit the tax. Where a transfer is affected by a non-resident who has no permanent establishment in Korea by a method other than through a securities settlement company or a financial investment company, the transferee is required to withhold the securities transaction tax.

Non-reporting or underreporting of securities transaction tax will generally result in the imposition of penalties equal to 20% to 60% of the non-reported or 10% to 60% of underreported tax amount and a failure to timely pay securities transaction tax due will result in penalties of 8.03% per annum of the due but unpaid tax. The penalty is imposed on the party responsible for paying the securities transaction tax or, if the securities transaction tax is to be withheld, on the party that has the withholding obligation.

Certain United States Federal Income Tax Consequences

The following summary describes certain U.S. federal income tax considerations for beneficial owners of our common shares or ADSs that hold the common shares or ADSs as capital assets and are “U.S. holders.” You are a “U.S. holder” if you are for U.S. federal income tax purposes:

 

  (i)

an individual citizen or resident of the United States;

 

  (ii)

a corporation, or other entity treated as a corporation for U.S. federal income tax purposes, created or organized in or under the laws of the United States, any state thereof or District of Columbia;

 

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  (iii)

an estate the income of which is subject to U.S. federal income taxation regardless of its source;

 

  (iv)

a trust that is subject to the primary supervision of a court within the United States and has one or more U.S. persons with authority to control all substantial decisions of the trust; or

 

  (v)

a trust that has a valid election in effect under applicable U.S. Treasury regulations to be treated as a U.S. person.

In addition, this summary only applies to you if you are a U.S. holder that is a resident of the United States for purposes of the current income tax treaty between the United States and Korea (the “Treaty”), your common shares or ADSs are not, for purposes of the Treaty, effectively connected with a permanent establishment in Korea and you otherwise qualify for the full benefits of the Treaty.

This summary is based upon the provisions of the Internal Revenue Code of 1986, as amended (the “Code”), and regulations (including proposed regulations), rulings and judicial decisions thereunder as of the date hereof, as well as the Treaty, all of which are subject to change, perhaps retroactively. It is for general purposes only and you should not consider it to be tax advice. In addition, it assumes that each obligation under the deposit agreement will be performed in accordance with its terms. This summary does not represent a detailed description of all the U.S. federal income tax consequences to you in light of your particular circumstances, and does not address the Medicare tax on net investment income, U.S. federal estate and gift taxes or the effects of any state, local or non-U.S. tax laws. In addition, it does not represent a detailed description of the U.S. federal income tax consequences applicable to you if you are subject to special treatment under the U.S. federal income tax laws, including if you are:

 

   

a bank or one of certain other financial institutions;

 

   

a dealer in securities or currencies;

 

   

an insurance company;

 

   

a regulated investment company;

 

   

a real estate investment trust;

 

   

a tax-exempt entity;

 

   

a trader in securities that has elected to use a mark-to-market method of accounting for your securities holdings;

 

   

a person holding common shares or ADSs as part of a hedging, conversion, constructive sale or integrated transaction or a straddle;

 

   

a person liable for alternative minimum tax;

 

   

a partnership or other pass-through entity for U.S. federal income tax purposes;

 

   

a person who owns or is deemed to own 10% or more of our stock (by vote or value);

 

   

a person required to accelerate the recognition of any item of gross income with respect to our common shares or ADSs as a result of such income being recognized on an applicable financial statement; or

 

   

a person whose functional currency is not the U.S. Dollar.

If a partnership (or other entity or arrangement treated as a partnership for U.S. federal income tax purposes) holds our common shares or ADSs, the tax treatment of a partner will generally depend upon the status of the partner and the activities of the partnership. If you are a partner of a partnership holding our common shares or ADSs, you are urged to consult your tax advisor.

 

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You should consult your own tax advisor concerning the particular U.S. federal tax consequences to you of the ownership and disposition of common shares or ADSs, as well as any consequences arising under the laws of any other taxing jurisdiction.

American Depositary Shares

If you hold ADSs, for U.S. federal income tax purposes, you generally will be treated as the owner of the underlying common shares that are represented by such ADSs. Accordingly, deposits or withdrawals of common shares for ADSs will not be subject to U.S. federal income tax.

Distributions on Common Shares or American Depositary Shares

Subject to the discussion below under “— Passive Foreign Investment Company Rules,” the gross amount of distributions on our common shares or ADSs (including amounts withheld to reflect Korean withholding tax) will be taxable as dividends to the extent paid out of our current or accumulated earnings and profits (as determined under U.S. federal income tax principles). Such income (including withheld taxes) will be includable in your gross income as ordinary income on the day you actually or constructively receive it, in the case of our common shares, or the day actually or constructively received by the ADS depositary, in the case of ADSs. Such dividends will not be eligible for the dividends-received deduction generally allowed to corporations under the Code.

Subject to applicable limitations (including a minimum holding period requirement), dividends received by non-corporate U.S. investors from a qualified foreign corporation may be treated as “qualified dividend income” that is subject to reduced rates of taxation. A qualified foreign corporation includes a foreign corporation that is eligible for the benefits of a comprehensive income tax treaty with the United States which the U.S. Treasury Department determines to be satisfactory for these purposes and which includes an exchange of information provision. The U.S. Treasury Department has determined that the Treaty meets these requirements, and we believe we are eligible for the benefits of the Treaty. A foreign corporation is also treated as a qualified foreign corporation with respect to dividends paid by that corporation on shares (or ADSs backed by such shares) that are readily tradable on an established securities market in the United States. U.S. Treasury Department guidance indicates that our ADSs, which are listed on the New York Stock Exchange, are readily tradable on an established securities market in the United States for these purposes. However, our common shares that are not represented by ADSs will generally not be considered readily tradable on an established securities market in the United States for these purposes. There also can be no assurance that our ADSs will be considered readily tradable on an established securities market in the United States in later years. Furthermore, non-corporate U.S. holders will not be eligible for the rate reduction on any dividends that we pay if we are a passive foreign investment company (as discussed below under “— Passive Foreign Investment Company Rules”) in the taxable year in which such dividends are paid or were a passive foreign investment company in the preceding taxable year. If you are a non-corporate U.S. holder, you should consult your own tax advisor regarding the application of these rules given your particular circumstances.

The amount of any dividend paid in Korean Won will equal the U.S. Dollar value of the Korean Won received calculated by reference to the exchange rate in effect on the date you receive the dividend, in the case of our common shares, or the date received by the ADS depositary, in the case of ADSs, regardless of whether the Korean Won are converted into U.S. Dollars. If the Korean Won received as a dividend are converted into U.S. Dollars on the date they are received, you generally will not be required to recognize foreign currency gain or loss in respect of the dividend income. If the Korean Won received are not converted into U.S. Dollars on the day of receipt, you will have a basis in the Korean Won equal to their U.S. Dollar value on the date of receipt. Any gain or loss realized on a subsequent conversion or other disposition of the Korean Won will be treated as United States source ordinary income or loss.

 

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Subject to certain significant conditions and limitations, Korean taxes withheld from dividends (at a rate not exceeding the rate provided in the Treaty) may be treated as foreign income taxes eligible for credit against your U.S. federal income tax liability. See “— Korean Taxation — Tax Treaties” for a discussion of the Treaty rate. Korean taxes withheld in excess of the rate provided in the Treaty will not be eligible for credit against your U.S. federal income tax until you exhaust all effective and practical remedies to recover such excess withholding, including the seeking of competent authority assistance from the Internal Revenue Service (the “IRS”). For purposes of the foreign tax credit, dividends paid on our common shares or ADSs will be treated as income from sources outside the United States and will generally constitute passive category income. The rules governing the foreign tax credit are complex. For example, U.S. Treasury regulations addressing foreign tax credits (the “Foreign Tax Credit Regulations”) impose additional requirements for foreign taxes to be eligible for a foreign tax credit, and there can be no assurance that those requirements will be satisfied if you do not elect to apply the benefits of the Treaty. The Department of the Treasury and the IRS are considering proposing amendments to the Foreign Tax Credit Regulations. In addition, recent notices from the IRS provide temporary relief by allowing taxpayers that comply with applicable requirements to apply many aspects of the foreign tax credit regulations as they previously existed (before the release of the current Foreign Tax Credit Regulations) for taxable years ending before the date that a notice or other guidance withdrawing or modifying the temporary relief is issued (or any later date specified in such notice or other guidance). Instead of claiming a foreign tax credit, you may be able to deduct Korean withholding taxes on dividends in computing your taxable income, subject to generally applicable limitations under U.S. federal income tax law (including that a U.S. holder is not eligible for a deduction for otherwise creditable foreign income taxes paid or accrued in a taxable year if such U.S. holder claims a foreign tax credit for any foreign income taxes paid or accrued in the same taxable year). You are urged to consult your tax advisors regarding the Foreign Tax Credit Regulations (and the related temporary relief in the IRS notices) and the availability of the foreign tax credit or a deduction under your particular circumstances.

To the extent that the amount of any distribution exceeds our current and accumulated earnings and profits for a taxable year, as determined under U.S. federal income tax principles, the distribution will first be treated as a tax-free return of capital, causing a reduction of your adjusted basis in our common shares or ADSs (thereby increasing the amount of gain, or decreasing the amount of loss, to be recognized by you on a subsequent disposition of our common shares or ADSs), and the balance in excess of adjusted basis will be taxed as capital gain recognized on a sale or exchange. However, we do not expect to determine earnings and profits in accordance with U.S. federal income tax principles. Therefore, you should expect that a distribution will generally be reported and treated as a dividend (as discussed above).

Distributions of our common shares or ADSs or rights to subscribe for our common shares or ADSs that are received as part of a pro rata distribution to all of our shareholders (including holders of ADSs) generally will not be subject to U.S. federal income tax to recipient common shareholders (including holders of ADSs). Consequently, such distributions will not give rise to foreign source income and you will not be able to use a foreign tax credit for any Korean withholding tax imposed on such distributions unless such credit can be applied (subject to applicable limitations) against U.S. federal income tax due on other income derived from foreign sources.

Disposition of Common Shares or American Depositary Shares

For U.S. federal income tax purposes, you will recognize gain or loss upon the sale, exchange or other disposition of our common shares or ADSs in an amount equal to the difference between the amount realized upon the sale, exchange or other disposition and your adjusted tax basis in our common shares or ADSs, as the case may be, both as determined in U.S. Dollars. Subject to the discussion below under “— Passive Foreign Investment Company Rules,” such gain or loss will generally be capital gain or loss and will generally be long-term capital gain or loss if at the time of sale, exchange or other disposition, our common shares or ADSs have been held for more than one year. Long-term capital gains of non-corporate U.S. holders (including individuals) are eligible for reduced rates of taxation. The deductibility of capital losses is subject to limitations.

 

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Any gain or loss you recognize on the sale, exchange or other disposition of our common shares or ADSs will generally be treated as United States source gain or loss. Consequently, you may not be able to claim a foreign tax credit for any Korean tax imposed on the disposition of our common shares or ADSs unless such credit can be applied (subject to applicable limitations) against tax due on other income treated as derived from foreign sources. However, pursuant to the Foreign Tax Credit Regulations, unless you elect to apply the benefits of the Treaty, any such Korean tax would generally not be a foreign income tax eligible for a foreign tax credit (regardless of any other income that you may have that is derived from foreign sources). In such case, it is possible that the non-creditable Korean tax would reduce the amount realized on the sale, exchange or other disposition of our common shares or ADSs. As discussed above, however, recent notices from the IRS provide temporary relief by allowing taxpayers that comply with applicable requirements to apply many aspects of the foreign tax credit regulations as they previously existed (before the release of the current Foreign Tax Credit Regulations) for taxable years ending before the date that a notice or other guidance withdrawing or modifying the temporary relief is issued (or any later date specified in such notice or other guidance). If any Korean tax is imposed upon the disposition of our common shares or ADSs and you apply such temporary relief, such Korean tax may be eligible for a foreign tax credit or deduction, subject to the applicable conditions and limitations. You are urged to consult your tax advisors regarding the Foreign Tax Credit Regulations (and the related temporary relief in the IRS notices) and the availability of the foreign tax credit or a deduction under your particular circumstances.

You should note that any Korean securities transaction tax imposed upon a disposition of our common shares or ADSs generally will not be treated as a creditable foreign tax for U.S. federal income tax purposes.

Passive Foreign Investment Company Rules

Based upon the past and projected composition of our income and assets and valuation of our assets, we do not believe that we were a PFIC for 2023, and we do not expect to be a PFIC in 2024 or to become one in the foreseeable future, although there can be no assurance in this regard. PFIC status is a factual determination that is made annually. Accordingly, it is possible that we may become a PFIC in the current or any future taxable year due to changes in composition of our income or assets or valuation of our assets.

In general, we will be considered a PFIC for any taxable year in which:

 

   

at least 75% of our gross income is passive income; or

 

   

at least 50% of the value (generally determined based on a quarterly average) of our assets is attributable to assets that produce or are held for the production of passive income.

For this purpose, passive income generally includes dividends, interest, certain royalties and rents and gains from financial investments (other than certain income derived in the active conduct of a banking business as discussed below). In addition, cash and other assets readily convertible into cash are generally considered passive assets. If we own at least 25% by value of another corporation’s stock, we will be treated, for purposes of the PFIC rules, as owning our proportionate share of the assets and receiving our proportionate share of the income of that corporation.

Our determination with respect to our PFIC status is based in part upon certain proposed U.S. Treasury regulations and other administrative pronouncements from the IRS which provide special rules for determining the character of income derived in the active conduct of a banking business for purposes of the PFIC rules. Specifically, these rules treat certain income earned by a non-U.S. corporation engaged in the active conduct of a banking business as non-passive income. Although we believe we have adopted a reasonable interpretation of the proposed U.S. Treasury regulations and administrative pronouncements, there can be no assurance that the IRS will follow the same interpretation. You should consult your own tax advisor regarding the application of these rules.

 

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If we are a PFIC for any taxable year during which you hold our common shares or ADSs (and you do not make a timely mark-to-market election, as described below), you will be subject to special tax rules with respect to any “excess distribution” that you receive and any gain you realize from the sale or other disposition (including a pledge) of our common shares or ADSs. These special tax rules generally will apply even if we cease to be a PFIC in future years. Distributions you receive in a taxable year that are greater than 125% of the average annual distributions you received during the shorter of the three preceding taxable years or your holding period for our common shares or ADSs will be treated as excess distributions. Under these special tax rules:

 

   

the excess distribution or gain will be allocated ratably over your holding period for our common shares or ADSs;

 

   

the amount allocated to the current taxable year, and any taxable year prior to the first taxable year in which we are a PFIC, will be treated as ordinary income; and

 

   

the amount allocated to each other year will be subject to tax at the highest tax rate in effect for that year for individuals or corporations, as applicable, and the interest charge generally applicable to underpayments of tax will be imposed on the resulting tax attributable to each such year.

In certain circumstances, you could make a mark-to-market election (under which in lieu of being subject to the special rules discussed above, you will include gain on our common shares or ADSs on a mark-to-market basis as ordinary income), provided that our common shares or ADSs are regularly traded on a qualified exchange or other market. Our common shares are listed on the Korea Exchange, which must meet certain trading, listing, financial disclosure and other requirements to be treated as a qualified exchange under applicable U.S. Treasury regulations for purposes of the mark-to-market election, and no assurance can be given that the common shares are or will continue to be “regularly traded” for purposes of the mark-to-market election. Our ADSs are currently listed on the New York Stock Exchange, which constitutes a qualified exchange, although there can be no assurance that the ADSs are or will continue to be “regularly traded.” If you make a valid mark-to-market election, for each year that we are a PFIC you will include as ordinary income the excess of the fair market value of your common shares or ADSs at the end of the year over your adjusted tax basis in the common shares or ADSs. You will be entitled to deduct as an ordinary loss in each such year the excess of your adjusted tax basis in the common shares or ADSs over their fair market value at the end of the year, but only to the extent of the net amount previously included in income as a result of the mark-to-market election. If you make an effective mark-to-market election, in each year that we are a PFIC any gain you recognize upon the sale or other disposition of your common shares or ADSs will be treated as ordinary income, and any loss will be treated as ordinary loss, but such loss will be ordinary only to the extent of the net amount previously included in income as a result of the mark-to-market election.

A U.S. holder’s adjusted tax basis in common shares or ADSs will be increased by the amount of any income inclusion and decreased by the amount of any deductions under the mark-to-market rules. If a U.S. holder makes a mark-to-market election, it will be effective for the taxable year for which the election is made and all subsequent taxable years unless the common shares or ADSs are no longer regularly traded on a qualified exchange or other market or the IRS consents to the revocation of the election. You should consult your tax advisor about the availability of the mark-to-market election, and whether making the election would be advisable with respect to your particular circumstances.

In addition, a holder of common shares or ADSs in a PFIC can sometimes avoid the rules described above by electing to treat the company as a “qualified electing fund” under Section 1295 of the Code. This option is not available to you because we do not intend to comply with the requirements necessary to permit holders to make this election.

If we are a PFIC for any taxable year during which you hold our common shares or ADSs and any of our non-U.S. subsidiaries is also a PFIC, you will be treated as owning a proportionate amount (by value) of the shares of the lower-tier PFIC for purposes of the application of the PFIC rules. You will not be able to make the

 

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mark-to-market election described above in respect of any lower-tier PFIC. You are urged to consult your tax advisors about the application of the PFIC rules to any of our subsidiaries.

If you hold our common shares or ADSs in any year in which we are classified as a PFIC, you will generally be required to file IRS Form 8621.

Non-corporate U.S. holders will not be eligible for reduced rates of taxation on any dividends received from us if we are a PFIC in the taxable year in which such dividends are paid or were a PFIC in the preceding taxable year. You should consult your tax advisor concerning the determination of our PFIC status and the U.S. federal income tax consequences of holding our common shares or ADSs if we are considered a PFIC in any taxable year.

Information Reporting and Backup Withholding

In general, information reporting will apply to dividends in respect of our common shares or ADSs and the proceeds from the sale, exchange or other disposition of our common shares or ADSs that are paid to you within the United States (and in certain cases, outside the United States), unless you establish that you are an exempt recipient. A backup withholding tax may apply to such payments if you fail to provide a taxpayer identification number and a certification that you are not subject to backup withholding or if you fail to report in full dividend and interest income.

Backup withholding is not an additional tax. Any amounts withheld under the backup withholding rules will be allowed as a refund or a credit against your U.S. federal income tax liability provided the required information is timely furnished to the IRS.

FATCA

Under Sections 1471 through 1474 of the Code (such Sections commonly referred to as “FATCA”), certain entities in a broadly defined class of foreign financial institutions (“FFIs”) may be subject to a 30% U.S. federal withholding tax on certain United States source payments made to the FFI, unless the FFI is a “participating FFI,” which is generally defined as an FFI that (i) enters into an agreement with the IRS pursuant to which it agrees to comply with a complicated and expansive reporting regime or (ii) complies with the requirements of an intergovernmental agreement entered into by the United States and another jurisdiction regarding the implementation of FATCA (an “IGA”), or the FFI is otherwise deemed compliant with or exempt from FATCA.

The FATCA legislation also contains complex provisions requiring certain participating FFIs to withhold on certain “foreign passthru payments” made to FFIs that are not participating FFIs or otherwise exempt from FATCA withholding and to holders that fail to provide the information required by FATCA. Although the definition of a “foreign passthru payment” is still reserved under current regulations, the term generally refers to payments that are from non-United States sources but that are “attributable to” certain United States payments described above. Pursuant to proposed U.S. Treasury regulations (upon which taxpayers may rely until final regulations are issued), withholding on foreign passthru payments, if applicable, would not be required with respect to payments made before the date that is two years after the date of publication of final regulations defining the term foreign passthru payment. It is unclear whether or to what extent payments on our common shares or ADSs would be considered foreign passthru payments that are subject to withholding under FATCA.

On June 10, 2015, the United States and Korea entered into an IGA to implement the foregoing requirements. The IGA is intended to result in the automatic exchange of tax information through reporting by FFIs to the IRS. Prospective investors should consult their tax advisors regarding the application of the FATCA rules to an investment in our common shares or ADSs.

 

279


ITEM 10.F.

Dividends and Paying Agents

Not applicable.

 

ITEM 10.G.

Statements by Experts

Not applicable.

 

ITEM 10.H.

Documents on Display

We are subject to the information requirements of the U.S. Securities Exchange Act of 1934, as amended, and, in accordance therewith, are required to file reports, including annual reports on Form 20-F, and other information with the U.S. Securities and Exchange Commission. You may inspect and copy these materials, including this annual report and the exhibits thereto, at SEC’s Public Reference Room 100 Fifth Street, N.E., Washington, D.C. 20549. Please call the Commission at 1-800-SEC-0330 for further information on the public reference rooms. As a foreign private issuer, we are also required to make filings with the Commission by electronic means. Any filings we make electronically will be available to the public over the Internet at the Commission’s web site at http://www.sec.gov.

 

ITEM 10.I.

Subsidiary Information

Not applicable.

 

ITEM 10.J.

Annual Report to Security Holders

Not applicable.

 

ITEM 11.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

See “Item 4.B. Business Overview — Risk Management” for quantitative and qualitative disclosures about market risk.

 

ITEM 12.

DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

 

ITEM 12.A.

Debt Securities

Not applicable.

 

ITEM 12.B.

Warrants and Rights

Not applicable.

 

ITEM 12.C.

Other Securities

Not applicable.

 

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ITEM 12.D.

American Depositary Shares

Depositary Fees and Charges

Under the terms of the Deposit Agreement in respect of our American depositary shares (“ADSs”), the holder of ADSs may be required to pay the following fees and charges to Citibank, N.A., acting as depositary for our ADSs:

 

Item

  

Services

  

Fees

  

Paid by

1    Issuance of ADSs upon deposit of common shares (excluding issuances contemplated by items 3(b) and 5 below    Up to US$5.00 per 100 ADSs (or fraction thereof) issued    Person depositing common shares or person receiving ADSs
2    Delivery of deposited securities against surrender of ADSs    Up to US$5.00 per 100 ADSs (or fraction thereof) surrendered    Person surrendering ADSs for purpose of withdrawal of deposited securities or person to whom deposited securities are delivered
3    Distribution of (a) cash dividends or (b) ADSs pursuant to stock dividends    No fee, to the extent prohibited by the exchange on which the ADSs are listed. If the charging of such fee is not prohibited, the fees specified in item 4 below shall be payable    Person to whom distribution is made
4    Distribution of (a) cash proceeds (i.e., upon sale of rights and other entitlements) or (b) free shares in the form of ADSs (not constituting a stock dividend)    Up to US$2.00 per 100 ADSs (or fraction thereof) held    Person to whom distribution is made
5    Distribution of securities other than ADSs or rights to purchase additional ADSs (i.e., spinoff shares)    Up to US$5.00 per 100 ADSs (or fraction thereof) distributed    Person to whom distribution is made
6    Depositary Services    Unless prohibited by the exchange on which the ADSs are listed, up to US$2.00 per 100 ADSs (or fraction thereof) held as of the last day of each calendar year, except to the extent of any cash dividend fee(s) charged under paragraph (3)(a) above during the applicable calendar year    Person holding ADSs on last day of calendar year
7    Distribution of ADSs pursuant to exercise of rights to purchase additional ADSs    Up to US$2.00 per 100 ADSs (or fraction thereof) held    Person who exercises such rights

 

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Holders and beneficial owners of ADSs, persons depositing common shares for deposit and persons surrendering ADSs for cancellation and for the purpose of withdrawing deposited securities shall be responsible for the following charges:

 

  (i)

taxes (including applicable interest and penalties) and other governmental charges;

 

  (ii)

such registration fees as may from time to time be in effect for the registration of common shares or other deposited securities on the share register and applicable to transfers of common shares or other deposited securities to or from the name of the custodian, the depositary or any nominees upon the making of deposits and withdrawals, respectively;

 

  (iii)

such cable, telex and facsimile transmission and delivery expenses as are expressly provided in the Deposit Agreement to be at the expense of the person depositing or withdrawing common shares or holders and beneficial owners of ADSs;

 

  (iv)

the expenses and charges incurred by the depositary in the conversion of foreign currency;

 

  (v)

such fees and expenses as are incurred by the depositary in connection with compliance with exchange control regulations and other regulatory requirements applicable to common shares, deposited securities, ADSs and ADRs; and

 

  (vi)

the fees and expenses incurred by the depositary, the custodian or any nominee in connection with the servicing or delivery of deposited securities.

Depositary fees payable upon the issuance and cancellation of ADSs are typically paid to the depositary by the brokers (on behalf of their clients) receiving the newly-issued ADSs from the depositary and by the brokers (on behalf of their clients) delivering the ADSs to the depositary for cancellation. The brokers in turn charge these transaction fees to their clients.

Depositary fees payable in connection with distributions of cash or securities to ADS holders and the depositary services fee are charged by the depositary to the holders of record of ADSs as of the applicable ADS record date. The depositary fees payable for cash distributions are generally deducted from the cash being distributed. In the case of distributions other than cash (i.e., stock dividends, rights offerings), the depositary charges the applicable fee to the ADS record date holders concurrent with the distribution. In the case of ADSs registered in the name of the investor (whether certificated or un-certificated in direct registration), the depositary sends invoices to the applicable record date ADS holders. In the case of ADSs held in brokerage and custodian accounts via the central clearing and settlement system, The Depository Trust Company (DTC), the depositary generally collects its fees through the systems provided by DTC (whose nominee is the registered holder of the ADSs held in DTC) from the brokers and custodians holding ADSs in their DTC accounts. The brokers and custodians who hold their clients’ ADSs in DTC accounts in turn charge their clients’ accounts the amount of the fees paid to the depositary banks.

In the event of refusal to pay the depositary fees, the depositary may, under the terms of the Deposit Agreement, refuse the requested service until payment is received or may set- off the amount of the depositary fees from any distribution to be made to the ADS holder.

The fees and charges the ADS holders may be required to pay may vary over time and may be changed by us and by the depositary. The ADS holders will receive prior notice of such changes.

 

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Depositary Payments for the Fiscal Year 2023

In 2023, we received the following payments from Citibank, N.A., acting as depositary for our ADSs:

 

Reimbursement of settlement infrastructure fees (including DTC fees)

   US$  

Reimbursement of proxy process expenses (printing, postage and distribution)

   US$ 99,785.55  

Legal expenses

   US$  

Contributions towards our investor relations efforts (i.e., non-deal roadshows, investor conferences and IR agency fees) and legal expenses incurred in connection to the preparation of our Form 20-F for the fiscal year 2023

   US$ 530,059.21  
  

 

 

 

Total:

   US$ 638,844.76  

 

Note: The amounts provided above are after deduction of applicable of U.S. taxes.

 

ITEM 13.

DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

Not applicable.

 

ITEM 14.

MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

Not applicable.

 

ITEM 15.

CONTROLS AND PROCEDURES

Disclosure Control

Under the supervision and with the participation of our management, including our chief executive officer and chief financial officer, we have evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act) as of December 31, 2023. There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective disclosure controls and procedures can provide only reasonable assurance of achieving their control objectives. Based upon our evaluation, our chief executive officer and chief financial officer concluded that the design and operation of our disclosure controls and procedures as of December 31, 2023 were effective to provide reasonable assurance that information required to be disclosed by us in the reports we file and submit under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the applicable rules and forms, and that it is accumulated and communicated to our management, including our chief executive officer and chief financial officer, as appropriate to allow timely decision regarding required disclosure.

Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, for our company. Under the supervision and with the participation of our management, including our chief executive officer and chief financial officer, we have evaluated the effectiveness of our internal control over financial reporting as of December 31, 2023 based on the framework established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). Internal Control-Integrated Framework (2013) suspended the original framework issued by COSO in 1992 on December 15, 2014. We adopted the 2013 Framework on December 15, 2014. Further details of the changes made are set out below. Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements in accordance with

 

283


generally accepted accounting principles and includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of a company’s assets, (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with generally accepted accounting principles, and that a company’s receipts and expenditures are being made only in accordance with authorizations of a company’s management and directors, and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of a company’s assets that could have a material effect on the consolidated financial statements.

Because of its inherent limitations, a system of internal control over financial reporting can provide only reasonable assurance with respect to consolidated financial statement preparation and presentation and may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Based on this evaluation, our management concluded that our internal control over financial reporting was effective as of December 31, 2023.

The effectiveness of our internal control over financial reporting has been audited by KPMG Samjong, an independent registered public accounting firm, who has also audited our consolidated financial statements for the year ended December 31, 2023. KPMG Samjong has issued an attestation report on the effectiveness of our internal control over financial reporting an independent registered public accounting firm, as stated in its report included herein, which expressed an unqualified opinion on the effectiveness of our internal control over financial reporting as of December 31, 2023.

Attestation Report of the Independent Registered Public Accounting Firm

KPMG Samjong’s attestation report on the effectiveness of internal control over financial reporting can be found on page F-2 of this annual report.

Changes in Internal Control Over Financial Reporting

There has been no change in our internal control over financial reporting during 2023 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

 

ITEM 16.

[RESERVED]

 

ITEM 16A.

AUDIT COMMITTEE FINANCIAL EXPERT

Our Audit Committee currently consists of three outside directors, namely Kwak Su Keun (Chair), Yoon Jaewon and Bae Hoon. Our board of directors has determined that Kwak Su Keun, the chair of our Audit Committee is an “audit committee financial expert,” as such term is defined by the regulations of the Securities and Exchange Commission issued pursuant to Section 407 of the Sarbanes-Oxley Act of 2002. Kwak Su Keun, Yoon Jaewon and Bae Hoon are independent as such term is defined in Section 303A.02 of the NYSE Listed Company Manual, Rule 10A-3 under the Exchange Act and the Korea Stock Exchange listing standards.

 

ITEM 16B.

CODE OF ETHICS

We have adopted a code of ethics for our principal executive officer, principal financial officer, principal accounting officer or controller, or persons performing similar functions as required under Section 406 of the Sarbanes-Oxley Act of 2002, together with an insider reporting system in compliance with Section 301 of the Sarbanes-Oxley Act. We have not granted any waiver, including an implicit waiver, from a provision of the code of ethics to any of the above-mentioned officers during our most recently completed fiscal year. As a further detailed guideline to the code of ethics, we have also adopted a code of ethics applicable to all the officers and

 

284


employees of our holding company and our subsidiaries and established a supplemental code of behavior for all officers and employees of our holding company and our subsidiaries in order to provide additional guideline for the performance of their work-related duties as well as their daily behavior. Our code of ethics is available on our website www.shinhangroup.com.

 

ITEM 16C.

PRINCIPAL ACCOUNTANT FEES AND SERVICES

The following table sets forth the aggregate fees billed for professional services rendered by our principal auditors for the years ended December 31, 2021, 2022 and 2023, for various types of services and a brief description of the nature of such services. Samil PricewaterhouseCoopers, a Korean independent registered public accounting firm, was our principal auditors for the years ended December 31, 2021 and 2022. KPMG Samjong Accounting Corp., a Korean independent registered public accounting firm, was our principal auditors for the year ended December 31, 2023 and we currently expect KPMG Samjong Accounting Corp. to serve as our principal auditors for the year ended December 31, 2024.

 

Type of Services

   Aggregate Fees Billed During the Year
Ended December 31,
    

Nature of Services

   2021      2022      2023  
                           
     (In millions of Won)       

Audit fees

   W 12,533      W 12,807      W 14,580      Audit service for Shinhan Financial Group and its subsidiaries.

Audit related fees

     434        373        370      Assurance services rendered in the ordinary course of our business

Tax fees

                        Tax return and consulting advisory service.

All other fees

                        All other services which do not meet the three categories above.
  

 

 

    

 

 

    

 

 

    

Total

   W  12,967      W  13,180      W  14,950     
  

 

 

    

 

 

    

 

 

    

Our Audit Committee generally pre-approves all engagements of our principal accountants pursuant to policies and procedures adopted by it. Our Audit Committee has adopted the following policies and procedures for consideration and approval of requests to engage our principal accountants to perform audit and non-audit services. Engagement requests for audit and non-audit services for us or our subsidiaries must, in the first instance, be submitted to our Audit Team. If the request relates to services that would impair the independence of our principal accountants, the request must be rejected. If the engagement request relates to audit and permitted non-audit services, it must be forwarded to the Audit Committee for consideration. To facilitate the consideration of engagement requests between its meetings, the Audit Committee has delegated approval authority of the following: (i) permitted non-audit services to our holding company, (ii) audit services to our subsidiaries and (iii) permitted non-audit services to our subsidiaries, to one of its members who is “independent” as defined by the Securities and Exchange Commission and the New York Stock Exchange. Such member in our case is Yoon Jaewon, the chair of our Audit Committee, and she is required to report any approvals made by her to the Audit Committee at its next meeting. Our Audit Committee meets regularly once every quarter.

Any other audit or permitted non-audit service must be pre-approved by the Audit Committee on a case-by-case basis. Our Audit Committee did not pre-approve any non-audit services under the de minimis exception of Rule 2.01(c)(7)(i)(C) of Regulation S-X as promulgated by the Securities and Exchange Commission.

 

ITEM 16D.

EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES

Not applicable.

 

285


ITEM 16E.

PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS

The following table sets forth information regarding purchases by us of our common shares during the period covered by this annual report.

 

Period

   Total
Number

of Shares
Purchased(1)
     Average
Price Paid
per Share
     Total
Number of
Shares
Purchased
as Part of
Publicly
Announced
Plans or
Programs
     Approximate
Dollar Value of
Shares that
May Yet Be
Purchased
Under the
Plans or
Programs (as of
end of period)
 

January 1 to March 31, 2023

     3,676,470      W  37,168        3,676,470      $  

April 1 to June 30, 2023

     4,243,281      W 35,185        4,243,281         

July 1 to September 30, 2023

     2,842,929      W 35,175        2,994,011         

October 1 to December 31, 2023

     2,744,718      W 36,434        2,857,142         
  

 

 

    

 

 

    

 

 

    

 

 

 

Total

     13,507,398      W 35,990        13,770,904      $  
  

 

 

    

 

 

    

 

 

    

 

 

 

Other than as described above, neither we nor any “affiliated purchaser,” as defined in Rule 10b-18(a)(3) of the Exchange Act, purchased any of our equity securities during the period covered by this annual report.

 

ITEM 16F.

CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT

Not applicable.

 

ITEM 16G.

CORPORATE GOVERNANCE

We are committed to high standards of corporate governance. We are in compliance with the corporate governance provisions of the Korean Commercial Code, the Financial Holding Companies Act of Korea, the Act on Corporate Governance of Financial Companies, the Financial Investment Services and Capital Markets Act and the Listing Rules of the Korea Exchange. We, like all other companies in Korea, must comply with the corporate governance provisions of the Korean Commercial Code. In addition, as a financial holding company, we are also subject to the Financial Holding Companies Act and the Act on Corporate Governance of Financial Companies. Also, our subsidiaries that are financial institutions must comply with the respective corporate governance provisions under the Act on Corporate Governance of Financial Companies and relevant laws under which they were established.

The Act on Corporate Governance of Financial Companies came into effect as of August 1, 2016. The Act was enacted to address calls for strengthened regulations on corporate governance of financial companies and to serve as a uniform regulation on corporate governance matters applicable to all financial companies in place of the separate regulations for each sector that existed. The Act contains several key measures, including, but not limited, to (i) condition of eligibility of officers of financial companies and standards for determining whether financial companies’ officers may hold concurrent positions in other companies, (ii) standards for composition and operation of board of directors, (iii) standards for establishment, composition and operation of committees of the board of directors, (iv) internal control and risk management, (v) requirements and procedures for the approval of a change of major shareholders and (vi) special regulations for rights of minority shareholders of financial companies.

We are a “foreign private issuer” (as such term is defined in Rule 3b-4 under the Exchange Act), and our ADSs are listed on the New York Stock Exchange, or NYSE. Under Section 303A of the NYSE Listed Company Manual, NYSE-listed companies that are foreign private issuers are permitted to follow home country practice in

 

286


lieu of the corporate governance provisions specified by the NYSE with limited exceptions. Under the NYSE Listed Company Manual, we as a foreign private issuer are required to disclose significant differences between NYSE’s corporate governance standards and those we follow under Korean law. The following summarizes some significant ways in which our corporate governance practices differ from those followed by U.S. companies listed on the NYSE under the listing rules of the NYSE:

Majority of Independent Directors on the Board

Under the NYSE listing rules, U.S. companies listed on the NYSE must have a board the majority of which is comprised of independent directors satisfying the requirements of “independence” as set forth in Rule 10A-3 under the Exchange Act. While as a foreign private issuer, we are exempt from this requirement, but our board of directors is in compliance with this requirement as it currently consists of 14 directors, of which 12 directors satisfy the requirements of “independence” as set forth in Rule 10A-3 under the Exchange Act. 12 of our directors are also “outside directors” as defined in the Financial Holding Companies Act of Korea. An “outside director” for purposes of the Act on Corporate Governance of Financial Companies and the Korean Commercial Code means a director who does not engage in the regular affairs of the financial holding company, and who is elected at a shareholders’ meeting, after having been nominated by the outside director nominating committee, and none of the largest shareholder, those persons “specially related” to the largest shareholder of such company, persons who during the past two years have served as an officer or employee of such company, the spouses and immediate family members of an officer of such company, and certain other persons specified by law may qualify as an outside director of such company. Under the Korea Exchange listing rules and the Korean Commercial Code, at least one-fourth of a listed company’s directors must be outside directors. In the case of “large listed companies” as defined under the Korean Commercial Code or “large financial companies” as defined under the Act on Corporate Governance of Financial Companies, like us, a majority of the directors must be outside directors provided that there must be at least three outside directors.

Executive Session

Under the NYSE listing rules, non-management directors of U.S. companies listed on the NYSE are required to meet on a regular basis without management present and independent directors must meet separately at least once per year. There is no such requirement under Korean law or listing standards or our internal regulations.

Audit Committee

Under the NYSE listing rules, listed companies must have an audit committee that has a minimum of three members, and all audit committee members must satisfy the requirements of independence set forth in Section 303A.02 of the NYSE Listed Company Manual and Rule 10A-3 under the Exchange Act. We are in compliance with this requirement as our Audit Committee is comprised of four outside directors meeting the requirements of independence set forth in Section 303A.02 of the NYSE Listed Company Manual and Rule 10A-3 under the Exchange Act. A large listed company under the Korea Exchange listing rules and the Korean Commercial Code or a large financial company under the Act on Corporate Governance of Financial Companies must also establish an audit committee of which at least two-thirds of its members must be outside directors and whose chair must be an outside director. In addition, under the Act on Corporate Governance of Financial Companies, at least one member of the audit committee who is an outside director must also be an accounting or financial expert. We are also in compliance with the foregoing requirements.

Nomination/Corporate Governance Committee

Under the NYSE listing rules, U.S. companies listed on the NYSE must have a nomination/corporate governance committee composed entirely of independent directors. In addition to identifying individuals qualified to become board members, this committee must develop and recommend to the board a set of corporate

 

287


governance principles. Under the Korean Commercial Code and other applicable laws, large listed companies, financial holding companies, commercial banks, and certain other financial institutions are required to have an outside director nominating committee of which at least one-half of its members are required to be outside directors. However, there is no requirement to establish a corporate governance committee under applicable Korean law. Our outside director nominating committee is formed on an ad hoc basis prior to a general shareholders’ meeting if the agenda for such meeting includes appointment of an outside director. The composition of the committee is in compliance with the relevant provisions under the Korean Commercial Code and the Act on Corporate Governance of Financial Companies, and the chair of the committee must be an outside director pursuant to the Act on Corporate Governance of Financial Companies.

We currently have a committee for recommending candidates for CEO, which is responsible for general corporate governance, reviewing and recommending nominees for the president and/or CEO of our group and the development, operation and review of our management succession plan, including setting the qualifications for he CEO, evaluating the CEO candidate pool and recommending CEO candidates. The chair of the committee must be an outside director, and the incumbent CEO may be restricted from participating and voting on matters related to CEO selection. We also have a committee for recommending candidates for independent directors and members of the audit committee, which is responsible for matters related to the recommendation and nomination of outside directors including audit committee members. In addition, in light of the recent emphasis on corporate governance, in March 2021, we transferred certain functions, such as those relating to code of ethics and other code of behavior, determination of the size of the board of directors and other matters necessary for improving our overall corporate governance structure, from the corporate governance committee to the board of directors.

Internal Control Committee

Under the amended Act on Corporate Governance of Financial Companies which will come into effect on July 3, 2024, financial institutions including financial holding companies must establish an internal control committee of which at least one-half of its members must be outside directors and whose chairman must be an outside director. provided, however, that an internal control committee may not be established if the audit committee or the risk management committee deliberates and resolves on the establishment of the basic policy and strategy for internal control, the establishment of a plan to establish an organizational culture that values the professional ethics and compliance spirit of officers and employees, the establishment and amendment of internal regulations on governance structure, the establishment and amendment of internal control standards, and requests for the inspection, evaluation and necessary measures with respect to the performance of the obligation of internal control management by executives and the representative director, as prescribed by the articles of incorporation of a financial institution.

Responsibilities Map for Internal Control

Under the amended Act on Corporate Governance of Financial Companies which will come into effect on July 3, 2024, financial institutions including financial holding companies must clarify in advance the scope and details of the matters subject to internal control that each officer is responsible for by preparing the responsibilities map. CEOs must establish a responsibilities map and submit it to the financial authorities after deliberation and resolution by the board of directors. Financial companies are obligated to verify whether their executives have the necessary qualifications including expertise, character and credibility to perform their duties. Executive officers stated in the responsibilities map must oversee internal control over the matters for which they are responsible, by taking certain prescribed measures. The CEO, as the top overseer of internal control, is responsible for establishing a company-wide internal control system and supervising each officer’s internal control activities.

Compensation Committee

Under the NYSE listing rules, U.S. companies listed on the NYSE are required to have a compensation committee which is composed entirely of independent directors. In January 2013, the SEC approved amendments

 

288


to the listing rules of NYSE and NASDAQ regarding the independence of compensation committee members and the appointment, payment and oversight of compensation consultants. The listing rules were adopted as required by Section 952 of the Dodd-Frank Act and rule 10C-1 of the Securities Exchange Act of 1934, as amended, which direct the national securities exchanges to prohibit the listing of any equity security of a company that is not in compliance with the rule’s compensation committee director and advisor independence requirements. Certain elements of the listing rules became effective on July 1, 2013 and companies listed on the NYSE must comply with such listing rules by the earlier of the company’s first annual meeting after January 15, 2014, or October 31, 2014.

Under the Act on Corporate Governance of Financial Companies, financial institutions including financial holding companies must establish a compensation committee of which at least one-half of its members must be outside directors and whose chairman must be an outside director.

We currently have a remuneration committee, which is responsible for reviewing and approving the management’s evaluation and compensation programs. The committee consists of four members, all of whom are outside directors and satisfy the independent director requirements as set forth in Rule 10A-3 under the Exchange Act.

Corporate Governance Guidelines and Code of Business Conduct and Ethics

Under the NYSE listing rules, U.S. companies listed on the NYSE are required to establish corporate governance guidelines and to adopt a code of business conduct and ethics for directors, officers and employees, and promptly disclose any waivers of the code for directors or executive officers. As a foreign private issuer, we are exempt from this requirement. In Korea, the Financial Services Commission implemented the Standard Corporate Governance Guidelines for Financial Service Companies in December 2014, and accordingly, we have adopted in February 2015 and are currently complying with international regulators on corporate governance modeled after the standard guidelines implemented by the Financial Services Commission,

Pursuant to the requirements of the Sarbanes-Oxley Act, we have adopted a code of ethics applicable to all the officers and employees of our holding company and our subsidiaries, including all financial, accounting and other officers and employees that are involved in the preparation and disclosure of Shinhan Financial Group’s consolidated financial statements and internal control of financial reporting. As a further detailed guideline to the code of ethics, we have also established a supplemental code of behavior for all officers and employees of our holding company and our subsidiaries in order to provide additional guideline for the performance of their work-related duties as well as their daily behavior. We have also adopted an insider reporting system in compliance with Section 301 of the Sarbanes-Oxley Act. The above-mentioned code of ethics and the code of behavior are available on our website www.shinhangroup.com.

On May 25, 2011, the SEC adopted final rules to implement whistleblower provisions of the Dodd-Frank Act, which are applicable to foreign private issuers with securities registered under the U.S. securities laws. The final rules provide that any eligible whistleblower who voluntarily provides the SEC with original information that leads to the successful enforcement of an action brought by the SEC under U.S. securities laws must receive an award of between 10 and 30 percent of the total monetary sanctions collected if the sanctions exceed US$1,000,000. An eligible whistleblower is defined as someone who provides information about a possible violation of the securities laws that he or she reasonably believes has occurred, is ongoing, or is about to occur. The possible violation does not need to be material, probably or even likely, but the information must have a “facially plausible relationship to some securities law violation”; frivolous submissions would not qualify. The final rules also prohibit retaliation against the whistleblower. While the final rules do not require employees to first report allegations of wrongdoing through a company’s corporate compliance system, they do seek to incentivize whistleblowers to utilize internal corporate compliance first by, among other things, (i) giving employees who first report information internally the benefit of the internal reporting date for purposes of the SEC program so long as the whistleblower submits the same information to the SEC within 120 days of the

 

289


initial disclosure; (ii) clarifying that the SEC will consider, as part of the criteria for determining the amount of a whistleblower’s award, whether the whistleblower effectively utilized the company’s corporate compliance program or hindered the function of the program; and (iii) crediting a whistleblower who reports internally first and whose company passes the information along to the SEC, which would mean the whistleblower could receive a potentially higher award for information gathered in an internal investigation initiated as a result of the whistleblower’s internal report.

In addition, the final rules address concerns that the whistleblower rules incentivize officers, directors and those with legal, audit, compliance or similar responsibilities to abuse these positions by making whistleblower complaints to the SEC with respect to information they obtained in these roles by generally providing that information obtained through a communication subject to attorney-client privilege or as a result of legal representation would not be eligible for a whistleblower award unless disclosure would be permitted by attorney conduct rules. Accordingly, officers and directors, auditors and compliance personnel and other persons in similar roles would not be eligible to receive awards for information received in these positions unless (x) they have a reasonable basis to believe that (1) disclosure of the information is necessary to prevent the entity from engaging in conduct that is likely to cause substantial injury to the financial interests of the entity or investors; or (2) the entity is engaging in conduct that will impede an investigation of the misconduct, for example, destroying documents or improperly influencing witnesses; or (y) 120 days have passed since the whistleblower provided the information to senior responsible persons at the entity or 120 days have passed since the whistleblower received the information at a time when these people were already aware of the information.

In Korea, the Act on the Protection of Public Interest Whistleblowers (the “Act on Whistleblowers”) was enacted in March 29, 2011 and became effective on September 30, 2011. Under the Act on Whistleblowers, a “conduct detrimental to the public interest” means any conduct falling under the penalty provisions of certain acts or any conduct subject to administrative measures such as cancellation or suspension of an approval or a permit. As the Financial Holding Companies Act is included in the “certain acts” above, any conduct falling under the penalty provisions or subject to administrative measures for a violation of the Financial Holding Companies Act constitutes a “conduct detrimental to the public interest.” Any person deeming that a conduct detrimental to the public interest has been, or is likely to be, committed may make a public interest report to a representative of the organization involved or a relevant investigative agency. The personal information of a public interest whistleblower shall be kept in confidence, and the measures necessary for personal protection of a public interest whistleblower shall be taken. In addition, any disadvantageous measures against a public interest whistleblower, including discriminatory treatment and delayed payment of wage, are prohibited, and where a public interest report leads to a recovery of, or increase in, revenues of the Government, the public interest whistleblower may be entitled to compensation by the Anti-Corruption and Civil Rights Commission of Korea.

We established a group-wide whistleblower policy in July 2005 and maintain related policies and programs for most of our subsidiaries. For example, Shinhan Bank maintains a whistleblower program named “Shinhan Jikimi,” through which any employee, vendor or customer can raise concerns and report suspicious circumstances in confidence using a variety of channels including the Internet, email, postal mail, facsimile and mobile phones. In addition, Shinhan Bank distributes to its employees a quarterly email notice intended to raise awareness of the whistleblower program and posts relevant informative materials on the company bulletin board. At Shinhan Card and Shinhan Securities, we strive to maintain transparency in every aspect of business activities and provide secure and accessible channels for all related parties to raise concerns and report violations.

Shareholder Approval of Equity Compensation Plans

Under the NYSE listing rules, shareholders of U.S. companies listed on the NYSE are required to approve all equity compensation plans.

Under Korean law, board of directors of a listed company with capital of W300 billion or more may grant stock options to officers and employees other than directors exercisable for up to 1% of the company’s issued

 

290


and outstanding shares by board’s resolution, provided that such grant is permitted by such company’s articles of incorporation and is approved by a resolution of the subsequent general meeting of stockholders. Under our articles of incorporation, we may also grant stock options, but since April 1, 2010, we have not granted any stock options.

We currently have two equity compensation plans, consisting of a performance share plan for directors and key employees and an employee stock ownership plan for all employees under the Framework Act on Labor Welfare.

In accordance with our internal regulations, performance shares granted to directors are granted pursuant to a resolution by the board of director, subject to the limit amount set by a resolution at the shareholders’ meeting while performance shares granted to key employees are granted pursuant to a resolution by the board of director, without any requirement that the limit amount be approved at the shareholders’ meeting. There are no requirements relating to the granting of performance shares under applicable Korean laws and our articles of incorporation.

Under the Framework Act on Labor Welfare, a Korean company may issue stock options up to 20% of its issued and outstanding shares by a resolution at the shareholders’ meeting, if permitted by the articles of incorporation. Our articles of incorporation does not contain such provision. The equity compensation scheme for the employee stock ownership association is governed by its internal regulations, over which we have no control under Korean law.

Annual Certification of Compliance

Under the NYSE listing rules, a chief executive officer of a U.S. company listed on the NYSE must annually certify that he or she is not aware of any violation by the company of NYSE corporate governance standards. As a foreign private issuer, we are not subject to this requirement. However, in accordance with rules applicable to both U.S. companies and foreign private issuers, we are required to promptly notify the NYSE in writing if any executive officer becomes aware of any material noncompliance with the NYSE corporate governance standards applicable to us. In addition, foreign private issuers, including us, are required to submit to the NYSE an annual written affirmation relating to compliance with Sections 303A.06 and 303A.11 of the NYSE listed company manual, which are the NYSE corporate governance standards applicable to foreign private issuers. All written affirmations must be executed in the form provided by the NYSE, without modification. An annual written affirmation is required to be submitted to the NYSE within 30 days of filing with the SEC our annual report on Form 20-F. We have been in compliance with this requirement in all material respects and plan to submit such affirmation within the prescribed timeline.

 

ITEM 16H.

MINE SAFETY DISCLOSURE

Not applicable.

 

ITEM 16I.

DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS.

Not applicable.

 

ITEM 16J.

INSIDER TRADING POLICIES.

Not applicable.

 

291


ITEM 16K.

CYBERSECURITY.

1. Risk Management and Strategy

Cybersecurity is integrated into our risk management procedures through which we identify, assess, monitor, control, communicate and escalate related risks. As cybersecurity threats continue to evolve, we expect to continue to expend substantial resources to modify or enhance our measures to detect and prevent cybersecurity attacks or to investigate and remediate information security vulnerabilities that are found. The risks posed by cybersecurity threats that could materially affect us, including our business strategy, results of operations or financial condition, are discussed in “Item 3.D. Risk Factors — Other Risks Relating to Us as the Holding Company — Our activities are subject to cyber security risk.” For a description of our information technology system, see “Item 4.B. Business Overview – Information Technology.”

We examine cybersecurity threats annually through a professional institution holding a license recognized by the Government, and such examination includes risk assessment to predict potential impact of any identified risks. Action plans are developed based on the results of these evaluation, and after these action plans are implemented the results are reported to our Chief Information Security Officer (CISO). We provide annual reports on cybersecurity risks and ICT security operations to the Risk Management Committee of the board of directors. The main components of such reports consist of (i) findings from periodic security risk evaluations, (ii) results of internal security drills designed to improve responses to breaches, outages, and natural disasters, and (iii) current status of our requisite certifications for information security management systems such as ISO 27001 and ISMS.

Our CISO, Jung-eun Lee, is an experienced professional with required qualification in information protection and technology, in compliance with relevant domestic regulations. As a trusted advisor, the CISO ensures the accuracy of information related to cybersecurity risk, makes final decisions related thereto, and convenes the Information Protection Committee to effectively address significant risks that could potentially impact our customer services. We regularly conduct vulnerability assessments and black-box penetration testing to check for potential external breaches and establish preventive measures. Additionally, we monitor the exposure of sensitive information such as customer data to dark web and deep web and carry out additional preventive activities such as attack surface management, cyber threat intelligence collection, and phishing and pharming detection.

2. Governance.

The Internal Control Committee provides regular reports on cybersecurity to management, and the Risk Management Committee and Operational Risk Committee report to board meetings quarterly. Reports provide a comprehensive overview of various areas, such as ICT risk recognition and assessment, cybersecurity incident response and recovery training, systems change management, incident management processes, and periodic testing.

Our Head of Digital Part, Joon-hwan Kim, has a Ph. D. in engineering from the Korea Institute of Science and Technology as well as over 20 years of relevant experience in the field. The Head of Digital Part oversees the management of our ICT, information protection strategy, and internal control by periodically receiving comprehensive reports on the outcomes of various information protection activities related to cyber security, such as periodic vulnerability inspections, internal control and security monitoring, digital checkup, incident response training, and emergency response training. Based on these reports, the Head of Digital Part makes informed decisions related to cybersecurity in general. As part of his role, the Head of Digital Part is also appointed as a Credit Information Management Protection Officer as required by domestic regulations. Credit Information Management Protection Officer is required to provide annual reports related to credit information protection to the board of directors and to submit related reports to governmental agencies.

 

ITEM 17.

FINANCIAL STATEMENTS

We have responded to Item 18 in lieu of responding to this item.

 

292


ITEM 18.

FINANCIAL STATEMENTS

Reference is made to Item 19(a) for a list of all financial statements filed as part of this annual report.

 

ITEM 19.

EXHIBITS

 

(a)

Exhibits filed as part of this Annual Report:

See Exhibit Index beginning on page 294 of this annual report.

 

(b)

Financial Statements filed as part of this Annual Report:

See Index to Financial Statements on page F-1 of this annual report.

 

293


INDEX OF EXHIBITS

 

  1.1    Articles of Incorporation, last amended as of March 23, 2023 (in English)† ******
  2.1    Form of Common Stock Certificate (in English) †*
  2.2    Form of Deposit Agreement to be entered into among Shinhan Financial Group, Citibank, N.A., as depositary, and all owners and holders from time to time of American depositary shares issued thereunder, including the form of American depositary receipt*
  2.3    Long-term debt instruments of Shinhan Financial Group, Shinhan Bank and other consolidated subsidiaries for which financial statements are required to be filed are omitted pursuant to Item 601(b)(4)(iii) of Regulation S-K. Shinhan Financial Group agrees to furnish the Commission on request a copy of any instrument defining the rights of holders of its long-term debt and that of any subsidiary for which consolidated or unconsolidated financial statements are required to be filed.*
  4.1    Stock Purchase Agreement by and between Korea Deposit Insurance Corporation and Shinhan Financial Group dated July 9, 2003**
  4.2    Investment Agreement by and between Shinhan Financial Group and Korea Deposit Insurance Corporation dated July 9, 2003*
  4.3    Agreed Terms, dated June 22, 2003, by and among the President of Korea Deposit Insurance Corporation, CEO of Shinhan Financial Group, CEO of Chohung Bank, Chairman of the National Financial Industry Labor Union of Korea and the Head of the Chohung Bank Chapter of the National Financial Industry Labor Union*
  4.4    Merger Agreement between Shinhan Bank and Chohung Bank (in English) † ***
  4.5    Split-Merger Agreement between Shinhan Card and Chohung Bank (in English) † ***
  4.6    Form of Share Purchase Agreement, dated January 17, 2007, by and between Shinhan Financial Group and the holders of the redeemable preferred shares and the redeemable convertible shares issued by Shinhan Financial Group as part of the funding for the acquisition of LG Card Co., Ltd. (in English) †****
  4.7    LG Card Acquisition Agreement, dated 2006, between Korea Development Bank and 13 other financial institutions, on the one hand, and Shinhan Financial Group†*****
  8.1    List of all subsidiaries of Shinhan Financial Group
 12.1    Certifications of our Chief Executive Officer required by Rule 13a-14(a) of the Exchange Act
 12.2    Certifications of our Chief Financial Officer required by Rule 13a-14(a) of the Exchange Act
 13.1    Certifications of our Chief Executive Officer required by Rule 13a-14(b) and Section 1350 of Chapter 63 of the United States Code (18 U.S.C. 1350)
 13.2    Certifications of our Chief Financial Officer required by Rule 13a-14(b) and Section 1350 of Chapter 63 of the United States Code (18 U.S.C. 1350)
 97.1    Policy Relating to Recovery of Erroneously Awarded Compensation required by applicable listing standards adopted pursuant to 17 CFR 240.10D-1
101.INS    Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document)
101.SCH    Inline XBRL Taxonomy Extension Schema Document
101.CAL    Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF    Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB    Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE    Inline XBRL Taxonomy Extension Presentation Linkbase Document
104    Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibits 101)

 

294


 

A fair and accurate translation from Korean into English.

*

Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on September 15, 2003.

**

Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on September 15, 2003. Confidential treatment has been requested for certain portions of the Stock Purchase Agreement.

***

Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on June 30, 2006.

****

Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on June 29, 2007.

*****

Incorporated by reference to registrant’s previous filing on Form 20-F (No. 001-31798), filed on June 30, 2008.

******

Incorporated by reference to registrant’s previous filing on Form 20-F (No. 001-31798), filed on April 20, 2023.

 

295


SIGNATURES

The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this annual report on its behalf.

Date: April 18, 2024

 

Shinhan Financial Group Co., Ltd.
By:   

/s/ Jin Okdong

  Name: Jin Okdong
  Title: Chief Executive Officer

 

296


2021-06-302021-09-302022-03-312022-06-302022-09-302023-09-302023-06-302023-03-31
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
    
Page
 
    
F-1
 
    
F-2
 
     F-6  
    
F-7
 
    
F-9
 
    
F-11
 
    
F-14
 
    
F-17
 
 
Auditor Firm ID: 1357
 
Auditor Name:
KPMG Samjong Accounting Corp.
 
Auditor Location:
2
7th Fl
oor
,
Gangnam
Finance Center
,
152, Teheran-ro, Gangnam
-gu, Seoul,
Republic of Korea
06236
 
F-1

Report of Independent Registered Public Accounting Firm
To the Stockholders and Board of Directors
Shinhan Financial Group Co., Ltd.
Opinions on the Consolidated Financial Statements and Internal Control Over Financial Reporting
We have audited the accompanying consolidated statement of financial position of Shinhan Financial Group Co., Ltd. and subsidiaries (“the Group”) as of December 31, 2023, the related consolidated statements of comprehensive income, changes in equity, and cash flows for the year then ended, and the related notes (collectively, the consolidated financial statements). We also have audited the Group’s internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited the adjustments to the 2022 consolidated financial statements to retrospectively apply the change in accounting due to the adoption of IFRS 17
Insurance Contracts
, as described in Note 52. In our opinion, such adjustments are appropriate and have been properly applied. We were not engaged to audit, review, or apply any procedures to the 2022 consolidated financial statements of the Group other than with respect to the adjustments and, accordingly, we do not express an opinion or any other form of assurance on the 2022 consolidated financial statements taken as a whole.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Group as of December 31, 2023, and the results of its operations and its cash flows for the year then ended, in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board. Also in our opinion, the Group maintained, in all material respects, effective internal control over financial reporting as of December 31, 2023 based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
Basis for Opinions
The Group’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Group’s consolidated financial statements and an opinion on the Group’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.
Our audit of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our
 
F-2

audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provide a reasonable basis for our opinions.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
(i) Assessment of allowance for credit losses for loans calculated on a collective basis
As discussed in Notes 3.(h), 5.(b), and 13 to the consolidated financial statements, the Group has KRW 4,330,470 million of allowance for credit losses for loans at amortized cost as of December 31, 2023, a portion of which is calculated on a collective basis. The Group estimates the allowance for credit loss on an individual basis for individually significant corporate loans which are credit impaired and for those which have experienced a significant increase in credit risk. The allowance for credit losses for all other loans is measured on a collective basis. For these loans, the Group measures expected credit loss (ECL) based on its estimates of the probability of default (PD), the loss given default (LGD) and the exposure at default (EAD) as well as the impact of forward-looking information (FLI). The PDs and LGDs, and the effects of FLI on these, are the outputs of a set of complex models that involve significant judgments and assumptions. For corporate loans measured on a collective basis, one of the relevant inputs for determining PD is the internal credit risk rating of the borrower. The internal credit risk rating of the borrower is defined by the Group using quantitative and qualitative factors. The evaluation of the quantitative and qualitative factors involves a high level of judgment by the Group.
We identified the assessment of the allowance for credit losses for loans calculated on a collective basis as a critical audit matter. A high degree of audit effort, including specialized skills and knowledge and subjective and complex auditor judgment, was required to evaluate the assumptions and judgments applied by the Group in the measurement of ECL on a collective basis. This included the analysis of the quantitative and qualitative factors considered in determining the internal credit risk ratings of corporate loans, the calculation of PDs and LGDs and the evaluation of FLI incorporated in the measurement of collective ECL.
 
F-3

The following are the primary audit procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to: (i) the validation of the models used to determine the PDs and LGDs and the impact of FLI; and (ii) the assessment of quantitative and qualitative factors in the process of determining the internal credit risk rating of the corporate loans. We involved credit risk professionals with specialized skills and knowledge who assisted in: (i) evaluating the methodology and key assumptions and judgments used in determining the PD and LGD parameters; (ii) evaluating how FLI was incorporated in the collective ECL model; and (iii) for a sample of loans, checking the accuracy of the PD and LGD, adjusted for FLI, calculated by management. For a sample of corporate loans with ECL measured on a collective basis, we assessed the reasonableness of the internal credit risk rating considering the quantitative and qualitative information and the Group’s credit risk rating policy.
(ii) Fair value of the subsidiary Shinhan Securities Co. Ltd.’s level 3 derivatives and derivative-linked securities
As discussed in Notes 4.(c) and 5.(e) to the consolidated financial statements, as of December 31, 2023 the Group, through its subsidiary Shinhan Securities Co. Ltd, has KRW 629,223 million and KRW 785,312 million of level 3 derivative assets and liabilities, respectively, and KRW 66,866 million and KRW 6,725,252 million of level 3 derivative-linked securities held and issued, respectively. Level 3 financial instruments are measured at fair value using valuation techniques where one or more significant inputs are not based on observable market data. In order to measure the fair value of these level 3 derivatives and derivative-linked securities, the Group uses internally developed valuation models such as discounted cash flow models and option models. These models use various inputs and assumptions, depending on the nature of the financial instruments.
We identified the measurement of the fair value of the subsidiary Shinhan Securities Co. Ltd.’s level 3 derivatives and derivative-linked securities as a critical audit matter. Subjective auditor judgment was required to assess the significant inputs to the valuation models which were not directly observable including volatility of underlying assets and correlations. In addition, the audit effort associated with these measurements required the involvement of valuation professionals with specialized skills and knowledge.
The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to the measurement of fair value of the subsidiary Shinhan Securities Co. Ltd.’s level 3 derivatives and derivative-linked securities. This included controls related to the determination of the values of the significant unobservable inputs used in the measurement of the fair values. We involved valuation professionals with specialized skills and knowledge, who assisted in evaluating the reasonableness of the Group’s fair value estimate for a selection of the level 3 derivatives and derivative-linked securities by developing independent estimates of the fair values of those instruments and comparing the results to the Group’s estimates. As part of this independent estimate, the valuation professionals developed independent estimates of the significant unobservable inputs used in the measurement of the financial instruments, including the volatility of underlying assets and correlations.
(iii) Estimation of the loss rates used in the measurement of insurance liabilities
As discussed in Notes 2(e)i), 3(t), 4(e), 28 to the consolidated financial statements, the Group has KRW 48,229,566 million of insurance liabilities, excluding those measured under the premium allocation approach, as of December 31, 2023. These insurance liabilities are measured as the sum of the fulfillment cash flows and, when applicable, the contractual service margin. The fulfillment cash flows comprise an estimate of the expected cash flows that will arise within the boundaries of the insurance contract, including for the payment of claims and benefits, discounted to reflect the time value of money and a risk adjustment for
non-financial
risks. The Group uses loss rates in its estimation of the future cash flows for payments of claims and benefits. These loss rates are derived from the Group’s historical experience and, in certain cases, external data using methodologies that involve significant judgments and assumptions.
 
F-4

We identified the estimation of the loss rates used in the measurement of insurance liabilities as a critical audit matter. A high degree of subjective auditor judgment was required to assess the reasonableness of the loss rates used by the Group to estimate the expected payments of claims and benefits. In addition, the audit effort associated with the assessment of the loss rates required the involvement of actuarial professionals with specialized skills and knowledge.
The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls over the estimate of loss rates. This included controls related to the review and approval of the calculation methodologies applied to determine the loss rates, the review and approval of the final loss rates to be used in the measurement of the insurance liabilities, and the review of methodologies and loss rates by the appointed actuary. We involved actuarial professionals with specialized skills and knowledge, who assisted in: (i) reviewing the methodologies applied to calculate the loss rates; and (ii) checking the accuracy of the final loss rates using the Group’s data and methodologies.
/s/ KPMG Samjong Accounting Corp.
We have served as the Company’s auditor since 2023.
Seoul, Korea
April 18, 2024
 
F-5

Report of Independent Registered Public Accounting Firm
To the Stockholders and Board of Directors
Shinhan Financial Group Co., Ltd.:
Opinion on the Financial Statements
We have audited the consolidated statement of financial position of Shinhan Financial Group Co., Ltd. and its subsidiaries (the “Group”) as of December 31, 2022, and the related consolidated statements of income and comprehensive income, of changes in shareholders’ equity and of cash flows for each of the two years in the period ended December 31, 2022, including the related notes (collectively referred to as the “consolidated financial statements”), before the effects of the adjustments to retrospectively reflect the adoption of IFRS No.1117,
Insurance Contracts
on the 2022 consolidated financial statements described in Note 52. In our opinion, the consolidated financial statements, before the effects of the adjustments to retrospectively reflect the adoption of IFRS No.1117,
Insurance Contracts
on the 2022 consolidated financial statements described in Note 52, present fairly, in all material respects, the financial position of the Group as of December 31, 2022, and the results of its operations and its cash flows for each of the two years in the period ended December 31, 2022 in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board (the 2022 financial statements before the effects of the adjustments discussed in Note 52 are not presented herein).
We were not engaged to audit, review, or apply any procedures to the adjustments to retrospectively reflect the adoption of IFRS No.1117,
Insurance Contracts
on the 2022 consolidated financial statements as described in Note 52 and accordingly, we do not express an opinion or any other form of assurance about whether such adjustments are appropriate and have been properly applied. Those adjustments were audited by other auditors.
Basis for Opinion
These consolidated financial statements are the responsibility of the Group’s management. Our responsibility is to express an opinion on the Group’s consolidated financial statements, before the effects of the adjustments described above, based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Group in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits of these consolidated financial statements, before the effects of the adjustments described above, in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud.
Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.
/s/Samil PricewaterhouseCoopers
Seoul, the Republic of Korea
April 20, 2023
We served as the Group’s auditor from 2020 to 2023.
 
F-6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Financial Position
As of January 1, 2022, December 31, 2022 and 2023
 
(In millions of won)
  
Note
    
January 1,

2022
    
December 31,
2022
    
December 31,
2023
 
Assets
           
Cash and due from banks at amortized cost
     5, 9, 13, 20     
W
29,049,341        30,050,840        34,629,251  
Financial assets at fair value through profit or loss
     5, 10, 20        68,161,348        61,508,281        71,216,564  
Derivative assets
     5, 11        3,800,158        6,460,652        4,711,421  
Securities at fair value through other comprehensive income
     5, 12, 20        90,893,467        85,469,161        90,311,979  
Securities at amortized cost
     5, 12, 20        26,164,942        33,371,198        35,686,487  
Loans at amortized cost
     5, 13, 20        384,810,774        407,898,972        411,739,562  
Property and equipment, net
     14, 19, 20        4,046,164        4,011,097        3,972,304  
Intangible assets
     15        5,644,782        5,807,836        6,217,946  
Investments in associates
     16        2,913,745        2,904,474        2,692,031  
Current tax receivable
        15,159        26,307        30,590  
Deferred tax assets
     44        131,257        915,369        153,719  
Investment property
     17        675,391        363,108        257,806  
Net defined benefit assets
     26        33,429        456,838        114,378  
Insurance contract assets
     28                      10,654  
Reinsurance contract assets
     28               88,772        88,353  
Other assets
     5, 13, 18        25,480,156        25,071,114        29,925,844  
Assets held for sale
        44,409        29,211        36,444  
     
 
 
    
 
 
    
 
 
 
Total assets
     
W
641,864,522        664,433,230        691,795,333  
     
 
 
    
 
 
    
 
 
 
Liabilities
           
Deposits
     5, 21     
W
364,874,652        382,988,294        381,512,664  
Financial liabilities at fair value through profit or loss
     5, 22        1,369,225        1,146,110        1,868,977  
Financial liabilities designated at fair value through profit or loss
     5, 23        8,023,870        8,367,368        7,796,727  
Derivative liabilities
     5, 11        3,588,165        7,708,615        5,038,416  
Borrowings
     5, 24        43,167,065        49,279,175        56,901,352  
Debt securities issued
     5, 25        80,149,363        77,288,783        81,561,725  
Net defined benefit liabilities
     26        131,494        14,664        67,620  
Provisions
     27        1,166,883        1,266,314        1,369,666  
Current tax payable
        702,608        702,143        92,253  
Deferred tax liabilities
     44        420,677        810,569        542,595  
Insurance contract liabilities
     28        53,774,915        45,904,773        48,333,208  
Reinsurance contract liabilities
     28        281,763        62,803        93,240  
Investment contract liabilities
     5, 30        2,953,698        2,133,586        1,572,685  
Other liabilities
     5, 31        31,044,194        33,336,475        48,722,340  
     
 
 
    
 
 
    
 
 
 
Total liabilities
        591,648,572        611,009,672        635,473,468  
     
 
 
    
 
 
    
 
 
 
 
F-
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Financial Position (Continued)
As of January 1, 2022, December 31, 2022 and 2023
 
(In millions of won)
  
Note
    
January 1,

2022
   
December 31,
2022
   
December 31,
2023
 
Equity
     32         
Capital stock
        2,969,641       2,969,641       2,969,641  
Hybrid bonds
        3,334,531       4,196,968       4,001,731  
Capital surplus
        12,095,043       12,095,043       12,094,968  
Capital adjustments
        (664,429     (582,859     (658,664
Accumulated other comprehensive loss
        (905,223     (1,910,750     (1,074,453
Retained earnings
        31,139,115       33,963,799       36,387,314  
         
Total equity attributable to equity holders of Shinhan Financial Group Co., Ltd.
        47,968,678       50,731,842       53,720,537  
Non-controlling
interests
        2,247,272       2,691,716       2,601,328  
     
 
 
   
 
 
   
 
 
 
Total equity
        50,215,950       53,423,558       56,321,865  
     
 
 
   
 
 
   
 
 
 
Total liabilities and equity
     
W
641,864,522       664,433,230       691,795,333  
     
 
 
   
 
 
   
 
 
 
Since
IFRS
17 “Insurance contracts” was first applied from
 
January 1
, 2023, the Group restated the consolidated statements of financial position as of December 31, 2022 and January 1, 2022 in accordance with
IAS 1
“Financial statement presentation”. See accompanying notes to the consolidated financial statements.
 
F-
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income
For the years ended December 31, 2021, 2022 and 2023
 
(In millions of won)
  
Note
    
2021
   
2022
   
2023
 
Interest income
     
W
14,724,230       20,092,325       27,579,211  
Interest expense
        (3,954,905     (9,495,472     (16,761,289
     
 
 
   
 
 
   
 
 
 
Net interest income
     34        10,769,325       10,596,853       10,817,922  
Fees and commission income
        4,139,885       3,884,346       4,175,243  
Fees and commission expense
        (1,464,888     (1,470,804     (1,528,037
     
 
 
   
 
 
   
 
 
 
Net fees and commission income
     35        2,674,997       2,413,542       2,647,206  
Insurance income
        6,484,523       2,741,730       2,899,599  
Reinsurance income
              36,274       44,985  
Insurance expenses
        (7,259,909            
Insurance service expenses
              (1,667,870     (1,748,779
Reinsurance service expenses
              (63,910     (82,190
     
 
 
   
 
 
   
 
 
 
Net insurance income (expenses)
     28        (775,386     1,046,224       1,113,615  
     
 
 
   
 
 
   
 
 
 
Insurance finance income
              850,940       143,064  
Insurance finance expenses
              (42,976     (659,161
     
 
 
   
 
 
   
 
 
 
Net insurance finance income (expenses)
     29              807,964       (516,097
     
 
 
   
 
 
   
 
 
 
Dividend income
  
36
     124,531       177,569       181,486  
Net gain (loss) on financial instruments at fair value through profit or loss
     37        1,103,631       (1,160,833     2,493,626  
Net gain (loss) on financial instruments at fair value through profit or loss (overlay approach)
        43,003              
Net gain (loss) on financial instruments designated at fair value through profit or loss
     38        (88,301     576,942       (437,780
Net gain on foreign currency transaction
        222,819       245,079       256,766  
Net gain (loss) on disposal of securities at fair value through other comprehensive income
     12        85,596       (161,423     (129,575
Net gain (loss) on disposal of securities at amortized cost
     12        (319     (60     251  
Provision for allowance for credit loss
     39        (974,685     (1,291,813     (2,244,503
General and administrative expenses
     40        (5,743,088     (5,644,160     (5,895,337
Other operating expenses, net
     42        (1,490,027     (1,700,320     (2,186,730
     
 
 
   
 
 
   
 
 
 
Operating income
        5,952,096       5,905,564       6,100,850  
Equity method income
     16        158,600       121,697       125,088  
Other
non-operating
income (expense), net
     43        (527,032     339,365       (260,978
     
 
 
   
 
 
   
 
 
 
Profit before income taxes
        5,583,664       6,366,626       5,964,960  
     
 
 
   
 
 
   
 
 
 
Income tax expense
     44        1,471,036       1,611,112       1,486,960  
     
 
 
   
 
 
   
 
 
 
Profit for the year
     
W
4,112,628       4,755,514       4,478,000  
     
 
 
   
 
 
   
 
 
 
 
F-
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income (Continued)
For the years ended December 31, 2021, 2022 and 2023
 
(In millions of won, except earnings per share data)
  
Note
    
2021
   
2022
   
2023
 
Other comprehensive income for the year, net of income tax
     32         
Items that are or may be reclassified to profit or loss:
         
Gain (loss) on securities at fair value through other comprehensive income
     
W
(879,671     (5,928,937     3,162,544  
Equity in other comprehensive income (loss) of associates
        2,748       (15,758     7,156  
Foreign currency translation adjustments for foreign operations
        252,308       14,732       (6,245
Net change in unrealized fair value of cash flow hedges
        21,700       (70,264     61,280  
Net finance income on insurance contract assets (liabilities)
              4,705,903       (2,172,458
Net finance income (expense) on reinsurance contract assets (liabilities)
              34,045       (20,772
Loss on financial instruments at fair value through profit or loss (overlay approach)
        (20,098            
Other comprehensive loss of separate account
        (41,273            
     
 
 
   
 
 
   
 
 
 
        (664,286     (1,260,279     1,031,505  
Items that will not be reclassified to profit or loss:
         
Remeasurements of the net defined benefit liabilities (assets)
        43,277       251,991       (200,857
Equity in other comprehensive loss of associates
        (2     (5      
Valuation gain on securities at fair value through
other comprehensive income
        35,441       5,133       8,174  
Gain
 
(loss)
 
on disposal of securities at fair value
through other comprehensive income
        (29,421     2,134       (3,056
Changes in own credit risk on financial liabilities
designated at fair value through profit of loss
        (2,798     (4,749     8,623  
     
 
 
   
 
 
   
 
 
 
        46,497       254,504       (187,116
     
 
 
   
 
 
   
 
 
 
Total other comprehensive income (loss), net of income tax
        (617,789     (1,005,775     844,389  
     
 
 
   
 
 
   
 
 
 
Total comprehensive income for the year
     
W
3,494,839       3,749,739       5,322,389  
     
 
 
   
 
 
   
 
 
 
Profit attributable to:
         
Equity holders of Shinhan Financial Group Co., Ltd.
     32, 45     
W
4,019,254       4,665,643       4,368,035  
Non-controlling
interests
        93,374       89,871       109,965  
     
 
 
   
 
 
   
 
 
 
     
W
4,112,628       4,755,514       4,478,000  
     
 
 
   
 
 
   
 
 
 
Total comprehensive income attributable to:
         
Equity holders of Shinhan Financial Group Co., Ltd.
     
W
3,402,925       3,660,798       5,208,629  
Non-controlling
interests
        91,914       88,941       113,760  
     
 
 
   
 
 
   
 
 
 
     
W
3,494,839       3,749,739       5,322,389  
     
 
 
   
 
 
   
 
 
 
Earnings per share:
     32, 45         
Basic and diluted earnings per share in won
     
W
7,308       8,498       8,048  
     
 
 
   
 
 
   
 
 
 
Since IFRS 17 “Insurance contracts” was first applied from January 1, 2023, the Group restated the consolidated statements of comprehensive income for the year ended December 31, 2022 in accordance with IAS 1 “Financial statement presentation”. Also, the comparative information for the year ended December 31, 2021 are prepared on an IFRS 4 basis. See accompanying notes to the consolidated financial statements.
 
F-
10
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Changes in Equity
For the year ended December 31, 2021
 
(In millions of won)
 
Equity attributable to equity holders of Shinhan Financial Group Co., Ltd.
 
 
 
 
 
 
 
 
 
Capital stock
 
 
Hybrid

bonds
 
 
Capital

surplus
 
 
Capital

adjustments
 
 
Accumulated

other compre-
hensive
income (loss)
 
 
Retained
earnings
 
 
Sub-total
 
 
Non-

controlling
interests
 
 
Total
 
Balance at January 1, 2021
 
W
2,969,641       2,179,934       12,234,939       (687,935     (404,181     27,777,169       44,069,567       2,287,291       46,356,858  
Total comprehensive income for the year
                 
Profit for the year
                                  4,019,254       4,019,254       93,374       4,112,628  
Other comprehensive income (loss), net of income
tax:
                 
Loss on valuation and disposal of securities at fair
value through other comprehensive income
                            (871,104           (871,104     (2,547     (873,651
Loss on financial instruments at fair value
through profit or loss (overlay approach)
                            (20,098           (20,098           (20,098
Equity in other comprehensive income of
associates
                            2,746             2,746             2,746  
Foreign currency translation adjustments for
foreign operations
                            251,842             251,842       466       252,308  
Net change in unrealized fair value of cash flow hedges
                            21,700             21,700             21,700  
Other comprehensive income of separate account
                            (41,273           (41,273           (41,273
Remeasurements of the net defined benefit
liabilities (assets)
                            42,656             42,656       621       43,277  
Changes in own credit risk on financial liabilities designated at fair value through profit or loss
                            (2,798           (2,798           (2,798
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total other comprehensive loss
                            (616,329           (616,329     (1,460     (617,789
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total comprehensive income (loss)
                            (616,329     4,019,254       3,402,925       91,914       3,494,839  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Other changes in equity
                 
Dividends
                                  (803,838     (803,838           (803,838
Interim dividends
                                  (299,082     (299,082           (299,082
Dividends to hybrid bonds
                                  (116,388     (116,388           (116,388
Issuance of hybrid bonds
          1,154,597                               1,154,597             1,154,597  
Acquisition of treasury stock (Note 29)
                      (79                 (79           (79
Disposal of treasury stock (Note 29)
                      23,589                   23,589             23,589  
Change in other capital adjustments
                (105     (4           (241     (350           (350
Change in other
non-controlling
interests
                (139,791                       (139,791     (131,933     (271,724
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
          1,154,597       (139,896     23,506             (1,219,549     (181,342     (131,933     (313,275
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reclassification of OCI to retained earnings
                            35,574       (35,574                  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Balance at December 31, 2021
 
W
2,969,641       3,334,531       12,095,043       (664,429     (984,936     30,541,300       47,291,150       2,247,272       49,538,422  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-
11

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Changes in Equity (Continued)
For the year ended December 31, 202
2

(In millions of won)
 
Equity attributable to equity holders of Shinhan Financial Group Co., Ltd.
 
 
 
 
 
 
 
 
 
Capital stock
 
 
Hybrid

bonds
 
 
Capital

surplus
 
 
Capital

adjustments
 
 
Accumulated

other compre-
hensive
income (loss)
 
 
Retained
earnings
 
 
Sub-total
 
 
Non-

controlling
interests
 
 
Total
 
Balance at January 1, 2022
 
W
2,969,641       3,334,531       12,095,043       (664,429     (984,936     30,541,300       47,291,150       2,247,272       49,538,422  
Adjustment on initial application of
IFRS
17 (Note 52)
                            79,713       597,815                   677,528  
Balance (restated) at January 1, 2022
    2,969,641       3,334,531       12,095,043       (664,429     (905,223     31,139,115       47,968,678       2,247,272       50,215,950  
Profit for the year
                                  4,665,643       4,665,643       89,871       4,755,514  
Other comprehensive income (loss), net of income
tax:
                 
Loss on valuation and disposal of securities at
fair value through other comprehensive income
                            (5,918,084           (5,918,084     (3,586     (5,921,670
Equity in other comprehensive loss of associates
                            (15,763           (15,763           (15,763
Foreign currency translation adjustments for
foreign operations
                            12,936             12,936       1,796       14,732  
Net change in unrealized fair value of cash flow hedges
                            (70,264           (70,264           (70,264
Net finance income on insurance contract assets (liabilities)
                            4,705,903             4,705,903             4,705,903  
Net finance income on reinsurance contract assets (liabilities)
                            34,045             34,045             34,045  
Remeasurements of the net defined benefit
liabilities (assets)
                            251,131             251,131       860       251,991  
Changes in own credit risk on financial liabilities designated at fair value through profit or loss
                            (4,749           (4,749           (4,749
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total other comprehensive loss
                            (1,004,845           (1,004,845     (930     (1,005,775
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total comprehensive income (loss)
                            (1,004,845     4,665,643       3,660,798       88,941       3,749,739  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Other changes in equity
                 
Dividends
                                  (747,705     (747,705           (747,705
Interim dividends
                                  (637,598     (637,598           (637,598
Dividends to hybrid bonds
                                  (156,277     (156,277           (156,277
Issuance of hybrid bonds (Note 32)
          997,120                               997,120             997,120  
Redemption of hybrid bonds (Note 32)
          (134,683           (317                 (135,000           (135,000
Acquisition of treasury stock (Note 32)
                      (300,000                 (300,000           (300,000
Retirement of treasury stock (Note 32)
                      300,000             (300,061     (61           (61
Change in other capital adjustments
                      (3,904                 (3,904           (3,904
Change in other
non-controlling
interests
                      85,791                   85,791       355,503       441,294  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
          862,437             81,570             (1,841,641     (897,634     355,503       (542,131
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reclassification of OCI to retained earnings
                            (682     682                    
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Balance at December 31, 2022
 
W
2,969,641       4,196,968       12,095,043       (582,859     (1,910,750     33,963,799       50,731,842       2,691,716       53,423,558  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-
12
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Changes in Equity (Continued)
For the year ended December 31, 2023
 
(In millions of won)
 
Equity attributable to equity holders of Shinhan Financial Group Co., Ltd.
             
   
Capital stock
   
Hybrid

bonds
   
Capital

surplus
   
Capital

adjustments
   
Accumulated

other compre-
hensive
income (loss)
   
Retained
earnings
   
Sub-total
   
Non-


controlling
interests
   
Total
 
Balance at January 1, 2023
 
W
2,969,641       4,196,968       12,095,043       (582,859     (1,910,750     33,963,799       50,731,842       2,691,716       53,423,558  
Profit for the year
                                  4,368,035       4,368,035       109,965       4,478,000  
Other comprehensive income (loss), net of income tax:
                 
Loss on valuation and disposal of securities at fair value through other comprehensive income
                            3,163,334             3,163,334       4,328       3,167,662  
Equity in other comprehensive loss of associates
                            7,156             7,156             7,156  
Foreign currency translation adjustments for foreign operations
                            (6,234           (6,234     (11     (6,245
Net change in unrealized fair value of cash flow hedges
                            61,280             61,280             61,280  
Net finance loss on insurance contract assets (liabilities)
                            (2,172,458           (2,172,458           (2,172,458
Net finance loss on reinsurance contract assets (liabilities)
                            (20,772           (20,772           (20,772
Remeasurements of the net defined benefit liabilities (assets)
                            (200,335           (200,335     (522     (200,857
Changes in own credit risk on financial liabilities designated at fair value through profit or loss
                            8,623             8,623             8,623  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total other comprehensive income
                            840,594             840,594       3,795       844,389  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total comprehensive income (loss)
                            840,594       4,368,035       5,208,629       113,760       5,322,389  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Other changes in equity
                 
Dividends
                                  (455,215     (455,215           (455,215
Interim dividends
                                  (817,122     (817,122           (817,122
Dividends to hybrid bonds
                                  (189,672     (189,672           (189,672
Issuance of hybrid bonds (Note 32)
          897,646                               897,646             897,646  
Redemption of hybrid bonds (Note 32)
          (1,092,883           (102,667                 (1,195,550           (1,195,550
Transfer of redemption loss of hybrid bonds to retained earnings
                      317             (317     0              
Acquisition of treasury stock (Note 32)
                      (485,947                 (485,947           (485,947
Retirement of treasury stock (Note 32)
                      485,947             (486,028     (81           (81
Preferred stock converted to common stock
                (75                       (75           (75
Change in other capital adjustments
                      26,703             (463     26,240             26,240  
Change in other
non-controlling
interests
                      (158                 (158     (204,148     (204,306
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
          (195,237     (75     (75,805           (1,948,817     (2,219,934     (204,148     (2,424,082
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reclassification of OCI to retained earnings
                            (4,297     4,297                    
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Balance at December 31, 2023
 
W
2,969,641       4,001,731       12,094,968       (658,664     (1,074,453     36,387,314       53,720,537       2,601,328       56,321,865  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Since IFRS 17 “Insurance contracts” was first applied from January 1, 2023, the Group restated the consolidated statements of changes in equity for the year ended December 31, 2022 in accordance with IAS 1 “Financial statement presentation”. Also, the comparative information for the year ended December 31, 2021 are prepared on an IFRS 4 basis. See accompanying notes to the consolidated financial statements.
 
F-1
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Cash Flows
For the years ended December 31, 2021, 2022 and 2023
 

(In millions of won)
  
Note
    
2021
   
2022
   
2023
 
Cash flows from operating activities
         
Profit for the year
     
W
4,112,628       4,755,514       4,478,000  
Adjustments for:
         
Interest income
     34        (14,724,230     (20,092,325     (27,579,211
Interest expense
     34        3,954,905       9,495,472       16,761,289  
Dividend income
     36        (124,531     (177,569     (181,486
Income tax expense
     44        1,471,036       1,611,112       1,486,960  
Net fees and commission expense
     35        124,486       126,665       307,492  
Net insurance loss (gain)
     28        1,356,064       (1,046,224     (1,113,615
Net insurance finance expense (income)
     29              (807,964     516,097  
Net loss (gain) on financial instruments at fair value through profit or loss
     37        (174,279     1,056,473       (1,228,900
Net loss (gain) on derivatives
     11        64,128       702,735       (292,483
Net loss (gain) on financial instruments at fair value through profit or loss (overlay approach)
     9        (43,003            
Net loss (gain) on foreign currency translation
        (21,130     44,316       4,396  
Net gain on financial instruments designated at fair value through profit or loss
     38        (423,914     (806,741     (54,256
Net loss (gain) on disposal of securities at fair value through other comprehensive income
     12        (85,596     161,423       129,575  
Net loss (gain) on disposal of securities at amortized cost
     12        319       60       (251
Provision for allowance for credit loss
     39        974,685       1,291,813       2,244,503  
Employee benefit
     26        221,259       178,923       145,874  
Depreciation and other amortization
     40        902,692       999,682       1,185,006  
Other operating expense
     42        457,359       2,086,352       859,065  
Equity method income, net
     16        (158,600     (121,697     (125,088
Other
non-operating
expense (income)
     43        447,138       (437,202     200,355  
     
 
 
   
 
 
   
 
 
 
        (5,781,212     (5,734,696     (6,734,678
     
 
 
   
 
 
   
 
 
 
Changes in assets and liabilities:
         
Due from banks at amortized cost
        2,690,535       (1,052,471     1,325,355  
Securities at fair value through profit or loss
        (2,934,113     5,901,524       (7,374,788
Due from banks at fair value through profit or loss
        92,944              
Loans at fair value through profit or loss
        341,140       (721,736     620,955  
Financial instruments designated at fair value through profit or loss
        (9,466     1,100,240       (726,476
Derivative instruments
        14,548       728,222       (336,770
Loans at amortized cost
        (28,740,535     (24,043,584     (5,652,482
Insurance contract assets
        299       (10,387
Reinsurance contract assets
        (72,331     (4,262
Other assets
        (6,920,943     (2,080,768     (6,394,740
Deposits
        36,948,828       18,309,172       (1,380,003
Liabilities for defined benefit obligations
        (261,750     (341,740     7,263  
Provisions
        (25,526     (72,384     (424,494
Insurance contract liabilities
              (903,025     (1,247,849
Reinsurance contract liabilities
              (201,490     (31,265
 
F-1
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Cash Flows (Continued)
For the years ended December 31, 2021, 2022 and 2023
 
(In millions of won)
  
Note
    
2021
   
2022
   
2023
 
Investment contract liabilities
     
W
      (907,047     (671,181
Other liabilities
        (4,489,460     1,789,192       13,479,464  
     
 
 
   
 
 
   
 
 
 
        (3,293,798     (2,567,927     (8,821,660
     
 
 
   
 
 
   
 
 
 
Income taxes paid
        (1,149,965     (1,693,408     (1,931,943
Interest received
        14,325,392       19,070,421       26,411,959  
Interest paid
        (4,114,027     (6,770,156     (13,058,769
Dividends received
        100,936       128,692       186,937  
     
 
 
   
 
 
   
 
 
 
Net cash inflow from operating activities
        4,199,954       7,188,440       529,846  
     
 
 
   
 
 
   
 
 
 
Cash flows from investing activities
         
Decrease in financial instruments at fair value through profit or loss
        4,362,417       5,206,643       3,845,778  
Increase in financial instruments at fair value through profit or loss
        (5,409,361     (5,954,987     (5,355,995
Proceeds from disposal of securities at fair value through other comprehensive income
        29,991,033       22,231,923       36,748,023  
Acquisition of securities at fair value through other comprehensive income
        (37,575,878     (24,545,800     (36,745,746
Proceeds from disposal of securities at amortized cost
        5,203,156       5,148,999       4,257,920  
Acquisition of securities at amortized cost
        (7,343,501     (12,302,642     (6,421,141
Proceeds from disposal of property and equipment
     14, 43        20,068       93,511       16,159  
Acquisition of property and equipment
     14        (334,874     (326,546     (261,444
Proceeds from disposal of intangible assets
     15, 43        15,867       23,040       25,029  
Acquisition of intangible assets
     15        (555,340     (616,581     (454,794
Proceeds from disposal of investments in associates
     16        357,401       516,735       377,496  
Acquisition of investments in associates
     16        (588,827     (657,836     (428,423
Proceeds from disposal of investment property
     17, 43        276       259,453       166,767  
Acquisition of investment property
     17        (8,292     (6,883     (5,367
Proceeds from disposal of assets held for sale
        47,792       624,837       3,663  
Change in other assets
        (220,636     (238,869     1,959  
Proceeds from settlement of hedging derivative financial
instruments
        61,502       12,585       29,123  
Payment of settlement of hedging derivative financial instruments
        (53,313     (135,669     (70,720
Net cash flow from business combination
              (27,840      
     
 
 
   
 
 
   
 
 
 
Net cash outflow from investing activities
        (12,030,510     (10,695,927     (4,271,713
     
 
 
   
 
 
   
 
 
 
 
F-1
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Consolidated Statements of Cash Flows (Continued)
For the years ended December 31, 2021, 2022 and 2023
 
(In millions of won)
  
Note
    
2021
   
2022
   
2023
 
Cash flows from financing activities
         
Issuance of hybrid bonds
     
W
1,154,597       997,120       897,646  
Redemption of hybrid bonds
              (135,000     (1,195,550
Net increase in borrowings
        849,212       6,145,271       8,153,087  
Proceeds from debt securities issued
        28,561,082       39,521,966       47,674,027  
Redemption of debt securities issued
        (24,143,252     (41,777,940     (43,808,445
Increase in financial liabilities designated at fair value through profit or loss
              49,993       209,969  
Change in other liabilities
        83,067       239,591       164,567  
Dividends paid
        (1,218,761     (1,540,871     (1,461,371
Proceeds from settlement of hedging derivative financial instruments
        1,223,033       2,391,556       1,538,590  
Payment of settlement of hedging derivative financial instruments
        (1,210,366     (2,319,927     (1,459,027
Acquisition of treasury stock
        (79     (300,000     (485,947
Disposition and redemption of treasury stock
        23,588       (60     (81
Increase (decrease) in
non-controlling
interests
        (84,998     382,929       (205,169
Redemption of lease liabilities
        (275,273     (259,913     (262,055
Payment of stock issuance costs
        (105
Conversion costs for preferred stock to common stock
                    (75
     
 
 
   
 
 
   
 
 
 
Net cash inflow from financing activities
        4,961,745       3,394,715       9,760,166  
     
 
 
   
 
 
   
 
 
 
Effect of exchange rate changes on cash and cash equivalents held
        112,854       (58,955     (15,361
     
 
 
   
 
 
   
 
 
 
Increase (decrease) in cash and cash equivalents
        (2,755,957     (171,727     6,002,938  
Cash and cash equivalents at beginning of year
     47        26,859,400       24,585,673       24,413,946  
     
 
 
   
 
 
   
 
 
 
Cash and cash equivalents at end of year
     47     
W
24,103,443       24,413,946       30,416,884  
     
 
 
   
 
 
   
 
 
 
Since IFRS 17 “Insurance contracts” was first applied from January 1, 2023, the Group restated the consolidated statements of cash flows for the year ended December 31, 2022 and January 1, 2022 in accordance with IAS 1 “Financial statement presentation”. Also, the comparative information for the year ended December 31, 2021 are prepared on an IFRS 4 basis. See accompanying notes to the consolidated financial statements.
 
F-1
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
1.
Reporting entity
Shinhan Financial Group Co., Ltd., the controlling company, and its subsidiaries included in consolidation (collectively the “Group”) are summarized as follows:
 
  (a)
Controlling company
Shinhan Financial Group Co., Ltd. (the “Shinhan Financial Group” or the “Company”), the controlling company, is incorporated on September 1, 2001 for the main purposes of controlling, managing and funding Shinhan Bank, Shinhan Securities Co., Ltd., Shinhan Capital Co., Ltd. and Shinhan BNP Asset Management Co., Ltd. by way of share transfers. The total capital stock amounted to
W
1,461,721 million. Also, Shinhan Financial Group’s shares have been listed on the Korea Exchange since September 10, 2001 and Shinhan Financial Group’s American Depositary Shares have been registered with the Securities and Exchange Commission (SEC) and listed on the New York Stock Exchange since September 16, 2003.
 
  (b)
Ownership of Shinhan Financial Group and its major consolidated subsidiaries as of December 31, 2022 and 2023 are as follows:
 
              
Date of
financial
information
  
Ownership (%)
 
Investor
  
Investee (*1)
  
Location
  
2022
    
2023
 
Shinhan Financial Group Co., Ltd.
  
Shinhan Bank
   Korea    December 31      100.0        100.0  
  
Shinhan Card Co., Ltd.
           100.0        100.0  
  
Shinhan Securities Co., Ltd.
           100.0        100.0  
  
Shinhan Life Insurance Co., Ltd.
           100.0        100.0  
  
Shinhan Capital Co., Ltd.
           100.0        100.0  
  
Jeju Bank
           75.3        75.3  
  
Shinhan Asset Management Co., Ltd.
           100.0        100.0  
  
SHC Management Co., Ltd.
           100.0        100.0  
  
Shinhan DS
           100.0        100.0  
  
Shinhan Savings Bank
           100.0        100.0  
  
Shinhan Asset Trust Co., Ltd.
           100.0        100.0  
  
Shinhan Fund Partners Co., Ltd. (*2)
           99.8        99.8  
  
Shinhan REITs Management Co., Ltd.
           100.0        100.0  
  
Shinhan AI Co., Ltd. (*3)
           100.0        100.0  
  
Shinhan Venture Investment Co., Ltd.
           100.0        100.0  
  
Shinhan EZ General Insurance Co., Ltd.
           85.1        85.1  
Shinhan Bank
  
Shinhan Bank America
   USA         100.0        100.0  
  
Shinhan Bank Europe GmbH
   Germany         100.0        100.0  
  
Shinhan Bank Cambodia
   Cambodia         97.5        97.5  
  
Shinhan Bank Kazakhstan Limited
   Kazakhstan         100.0        100.0  
 
F-1
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
1.
Reporting entity (continued)
 
              
Date of
financial
information
  
Ownership (%)
 
Investor
  
Investee (*1)
  
Location
  
2022
    
2023
 
  
Shinhan Bank Canada
   Canada         100.0        100.0  
  
Shinhan Bank (China) Limited
   China         100.0        100.0  
  
Shinhan Bank Japan
   Japan         100.0        100.0  
  
Shinhan Bank Vietnam Ltd.
   Vietnam         100.0        100.0  
  
Banco Shinhan de Mexico
   Mexico         99.9        99.9  
  
PT Bank Shinhan Indonesia
   Indonesia         99.0        99.0  
Shinhan Bank Japan
  
SBJDNX
   Japan         100.0        100.0  
Shinhan Card Co., Ltd.
  
Shinhan Credit Information Co., Ltd.
   Korea    December 31      100.0        100.0  
  
LLP MFO Shinhan Finance
   Kazakhstan         100.0        100.0  
  
PT. Shinhan Indo Finance
   Indonesia         76.3        76.3  
  
Shinhan Microfinance Co., Ltd.
   Myanmar         100.0        100.0  
  
Shinhan Vietnam Finance Co., Ltd.
   Vietnam         100.0        100.0  
Shinhan Securities Co., Ltd.
  
Shinhan Securities America Inc.
   USA         100.0        100.0  
  
Shinhan Securities Asia Ltd.
   Hong Kong         100.0        100.0  
  
SHINHAN SECURITIES VIETNAM CO., LTD.
   Vietnam         100.0        100.0  
  
PT. Shinhan Sekuritas Indonesia
   Indonesia         99.0        99.0  
PT Shinhan Sekuritas Indonesia
  
PT. Shinhan Asset Management Indonesia
   Indonesia         75.0        75.0  
Shinhan Life Insurance Co., Ltd.
  
Shinhan Financial Plus Co., Ltd.
   Korea         100.0        100.0  
  
Shinhan LifeCare Co., Ltd.
 
(*4)
           100.0        100.0  
  
Shinhan Life Insurance Vietnam Co., Ltd.
   Vietnam         100.0        100.0  
Shinhan Asset Management Co., Ltd.
  
SHINHAN ASSET MGT HK, LIMITED
   Hong Kong         100.0        100.0  
Shinhan DS
  
SHINHAN DS VIETNAM CO., LTD.
   Vietnam         100.0        100.0  
 
  (*1)
Subsidiaries such as trust, beneficiary certificate, special purpose company, partnerships and private equity fund which are not actually operating their own business are excluded.
  (*2)
Shinhan AITAS Co., Ltd. has changed its name to Shinhan Fund Partners on April 3, 2023.
  (*3)
The major assets were sold to Shinhan Bank, a subsidiary company, in January 2024, and the liquidation process is in progress.
  (*4)
Shinhan CubeOn Co., Ltd. has changed its name to Shinhan LifeCare Co., Ltd
.
on December 29, 2023.
 
  (c)
Consolidated structured entities
 
F-1
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
1.
Reporting entity (continued)
 
Consolidated structured entities are as follows:
 
Category
  
Consolidated structured entities
  
Description
Trust
   Shinhan Bank (including development trust) and 17 others    A trust is consolidated when the Group as a trustee is exposed to significant variable returns, if principle or interest amounts of the entrusted properties falls below guaranteed amount, the Group should compensate it, and the Group has the ability to affect those returns.
Asset-Backed Securitization
   Tiger Eyes 3 Co., Ltd. and 224 others    An entity for asset backed securitization is consolidated when the Group has sole decision-making authority to dispose assets or change the conditions of the assets, and the Group is substantially exposed to, or has rights to significant variable returns by providing credit enhancement and purchases of subordinated securities.
Structured Financing
   SHPE Holdings One Co., Ltd.    An entity established for structured financing relating to real estate, shipping, or mergers and acquisitions is consolidated, when the Group has the greatest credit to the entity, has sole decision-making authority of these Entities due to the entities default, and is substantially exposed to, or has rights to significant variable returns.
Investment Fund
   One Shinhan Future’s Fund and 165 others    An investment fund is consolidated, when the Group manages or invests assets of the investment funds on behalf of other investors as a collective investor or a business executive, or has the ability to dismiss the manager of the investment funds, and is substantially exposed to, or has rights to, the significant variable returns.
  (*)
The Group provides ABCP purchase agreements and others of
W
8,616,163 million for the purpose of credit enhancement of structured companies.
 
2.
Basis of preparation
 
 
(a)
Statement of compliance
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRS”). IFRS are the standards and related interpretations issued by the International Accounting Standards Board (“IASB”).
The Group’s consolidated financial statements as of and for the year ended December 31, 2023, were certified by management on April 18, 2024.
 
F-1
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
2.
Basis of preparation (continued)
 
 
(b)
Basis of measurement
The consolidated financial statements have been prepared on the historical cost basis, except for the following material items in the consolidated statement of financial position:
 
   
derivative financial instruments measured at fair value
 
   
financial instruments at fair value through profit or loss measured at fair value
 
   
financial instruments at fair value through other comprehensive income measured at fair value
 
   
liabilities for cash-settled share-based payment arrangements measured at fair value
 
   
financial assets and liabilities designated as hedged items in a fair value hedge accounting of which changes in fair value attributable to the hedged risk recognized in profit or loss
 
   
liabilities for defined benefit plans recognized at the net of the total present value of defined benefit obligations less the fair value of plan assets
 
 
(c)
Functional and presentation currency
The respective financial statements of the Group entities are prepared in the functional currency of the economic environment in which each individual company of group entities operate. These consolidated financial statements are presented and reported in Korean won, which is the
controlling company’s
functional and presentation currency.
 
 
(d)
Use of estimates and judgments
The preparation of the consolidated financial statements in conformity with IFRS requires management to
 
make judgments, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. If the estimates and assumptions based on management’s best judgment as of December 31, 2023 are different from the actual environment, these estimates and actual results may be different.
Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognized in the period in which the estimates are revised and in any future periods affected.
Information about critical judgments in applying accounting policies that have a significant effect on the amounts recognized in the consolidated financial statements and information about assumptions and estimation uncertainties that might have a significant risk of resulting in a material adjustment within the next financial year are described in Note 4.
 
F-
20

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
2.
Basis of preparation (continued)
 
In preparing these consolidated financial statements, the significant judgments made by management in applying the Group’s accounting policies and the key sources of estimation uncertainties are the same as those that applied to the consolidated financial statements as of and for the year ended December 31, 2022 except as explained below.
 
 
(e)
Standards and amendments adopted by the Group
The Group has newly applied the following accounting policies upon preparation of the annual consolidated financial statements from the beginning on January 1, 2023.
i) Amendments to
IFRS
17 ‘Insurance Contracts’
The main characteristics of
IFRS
17 are recognition of insurance revenue on an accrual basis, measurement of insurance contract liabilities based on fulfilment cash flows, and presentation of insurance contracts income or expenses, separately from investment income or expenses.
 
 
Measurement of insurance contract liabilities based on fulfilment cash flows
The Group identifies a portfolio of insurance contracts consisting of contracts that are exposed to similar risks and are managed together, and then separates the group of insurance contracts into similar profitable contracts within the portfolio. It then estimates cash flows expected to occur within the boundaries of the insurance contract for each group of insurance contracts and measures the insurance liability at current estimates of future cash flows expected to occur in the fulfilment of the contract, reflecting the assumptions and risks on the reporting date.
As a result, insurance liabilities for each group of insurance contracts on the reporting date are measured as an estimate of future cash flows (reflecting policy loans, cash flows related to options and guarantees, the time value of money, etc.), risk adjustment and insurance margin.
The contractual service margin represents unrealized gains that will be recognized in the future as insurance services are provided, and the negative (-) insurance margin is not to be recognized, but rather it is classified as onerous group of insurance contracts and recognized in loss immediately. For contracts without direct participation features, the Group adjusts the contractual service margin for the changes in fulfilment cash flows relating to future service, measured at the discount rates determined on initial recognition, but does not adjust the contractual service margin for effects of the time value of money, financial risk, and changes therein.
On the other hand, reinsurance contracts refer to insurance contracts issued by reinsurance companies to compensate for claims arising from the underlying insurance contracts issued by other insurance companies. A group of reinsurance contracts also applies a consistent assumption with the group of underlying insurance contracts when estimating the present value of future cash flows for the group of underlying insurance contracts.
 
 
Recognition of insurance revenue on an accrual basis
For insurance revenue, it is recognized during the accounting year on an accrual basis, with measurement of insurance contracts with recognition of profit over the period that services are provided. Insurance revenue recognized for the current period is an estimated amount at the beginning of the period, including premiums and expenses, changes in risk adjustment, contractual service margin for services provided to the
 
F-
21

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
2.
Basis of preparation (continued)
 
policyholder. Insurance revenue related to insurance acquisition cash flows recognized as a systematic allocation of the premium portion related to the collection of insurance acquisition cash flows. Any investment component (the amount an insurance contract requires the entity to repay to a policyholder in all circumstances, regardless of whether an insured event occurs) is excluded from insurance revenue.
 
 
Presentation of insurance income or expense
The Group chose an accounting policy that separates insurance revenue and insurance income or expense including insurance service expense for presentation. Insurance finance income or expense, includes the time value of money, financial risks, and the change effects thereof related from a group of insurance contracts, is recognized either profit or loss or other comprehensive income during the period.
 
 
Accounting policy for transition and the transition effects
Based on the transition provisions of
IFRS
17, each group of insurance contracts shall be identified, recognized, and measured (fully retrospective approach) as if this Standard had been applied. If the fully retrospective approach is impractical, the Group can apply either the modified retrospective approach or the fair value approach to contracts.
The effects on the date of transition and the date of the initial application of the key changes in the Group’s financial statements resulting from its adoption of
IFRS
 17 are disclosed in Note 52.
ii) Amendments to
IAS 1
 ‘Presentation of Financial Statements’ – Disclosure of Accounting Policies
The amendments define material accounting policy information and require disclosure of material accounting policy information. The amendments do not have a significant impact on the consolidated financial statements.
iii) Amendments to
IAS 1
‘Presentation of Financial Statements’ – Disclosure of gains or losses on valuation of financial liabilities with variable exercise price
The amendments require disclosure of the carrying amount of financial liabilities and the related gain or loss, if all or part of financial instruments with exercise price that is adjusted depending on the issuer’s share price change is classified as financial liabilities. The amendments do not have a significant impact on the consolidated financial statements.
iv) Amendments to
IAS 8
‘Accounting Policies, Changes in Accounting Estimates and Errors’ – Definition of Accounting Estimates
The amendments define accounting estimates and clarify the way to distinguish changes in accounting policies from changes in accounting estimates. The amendments do not have a significant impact on the consolidated financial statements.
v) Amendments to
IAS 12
‘Income Taxes’ – Global minimum corporate tax
Under the Global Minimum Corporate Tax Act, effective from 2024, the Group may be required to pay additional taxes on the difference between the effective tax rate and the minimum tax rate of 15% for each
 
F-
22

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
2.
Basis of preparation (continued)
 
unit of jurisdiction in which each constituent company belongs. The Group believes that it will be subject to the Global Minimum Corporate Tax Act, but it does not affect current income tax costs as of the end of the reporting period because Korea’s global minimum
tax-related
tax law will take effect on January 1, 2024. The Group also applies the temporary exception to deferred tax in
IAS 12
, which does not recognize deferred tax assets and liabilities related to the Global Minimum Corporate Tax Act and does not disclose information related to deferred tax.
vi) Amendments to
IAS 12
‘Income Taxes’ – Deferred Tax related to Assets and Liabilities arising from a Single Transaction
The amendments add a requirement to the initial recognition exemption by requiring entities to recognize the deferred tax on transactions that give rise to equal amounts of taxable and deductible temporary differences. The amendments will not have a significant impact on the consolidated financial statements.
 
3.
Material accounting policies
Material accounting policies applied by the Group upon the preparation of consolidated financial statements under IFRS are described below, and consolidated financial statements for the year ended December 31, 2023 and comparative periods were prepared using the same accounting policy, except for changes in accounting policy described in the Note 2.
 
 
(a)
Operating segments
The Group has divided the segments based on internal reports reviewed periodically by the top sales decision maker to make decisions about the resources allocated to the segments and evaluate their performance. There are six reporting segments as described in Note 8. The reporting segments are operated separately according to the nature of the goods and services provided and the organizational structure of the Group.
The segment reported to the Chief Executive Officer (“CEO”) includes items directly attributable to a segment as well as those that can be allocated on a reasonable basis.
It is the CEO’s responsibility to evaluate the resources to be distributed to the business and the performance of the business, and to make strategic decisions.
 
 
(b)
Basis of consolidation
i) Subsidiaries
If an entity of the Group uses accounting policies other than those adopted in the consolidated financial statements for the same transactions and events in similar circumstances, appropriate adjustments are made to its financial statements in preparing the consolidated financial statements.
ii) Structured entity
The Group establishes or invests in various structured entities. Considering the terms and conditions of the arrangement in which the structured entity was established, the entity is included in the consolidated entities if it is determined that the Group obtains gains and losses from the operations thereof, and the Group has the
 
F-2
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
ability to direct the activities of the entity that can most significantly affect these gains and losses. The Group does not recognize any
non-controlling
interests as equity in relation to structured entities in the consolidated statements of financial position since the
non-controlling
interests in these entities are recognized as liabilities of the Group.
iii) Intra-group transactions eliminated on consolidation
Intra-group balances, transactions, and any unrealized income and expenses arising from intra-group transactions are eliminated in preparing the consolidated financial statements. Unrealized intra-group losses are recognized as expense if intra-group losses indicate an impairment that requires recognition in the consolidated financial statements.
iv)
Non-controlling
interests
Non-controlling
interests in a subsidiary are accounted for separately from the parent’s ownership interests in a subsidiary. Each component of net profit or loss and other comprehensive income is attributed to the owners of the parent and
non-controlling
interest holders, even when the
non-controlling
interests balance is reduced to below zero.
 
 
(c)
Business combinations
i) Business combinations
A business combination is accounted for by applying the acquisition method, unless it is a combination involving entities or businesses under common control.
Each identifiable asset or liability is measured at its acquisition-date fair value except for below:
 
   
Leases are required to be classified based on the contractual terms and other factors
 
   
Only those contingent liabilities assumed in a business combination that are a present obligation and can be measured reliably are recognized
 
   
Deferred tax assets or liabilities are recognized and measured in accordance with
IAS 12
,
‘Income Taxes’
 
   
Employee benefit arrangements are recognized and measured in accordance with
IAS 19
,
‘Employee Benefits’
 
   
Compensation assets are recognized and measured on the same basis as the items subject to compensation
 
   
Reacquired rights are measured in accordance with special provisions
 
   
Liabilities or equity instruments related to share-based payment transactions are measured in accordance with the method in
IFRS
 2,
‘Share-based Payment’
 
   
Non-current
assets held for sale are measured at fair value less costs to sell in accordance with
IFRS
 5,
‘Non-current
Assets Held for Sale and Discontinued Operations’
As of the acquisition date,
non-controlling
interests in the acquired are measured as the
non-controlling
interests’ proportionate share of the acquirer’s identifiable net assets.
 
F-2
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
 
(d)
Investments in associates and joint ventures
An associate is an entity in which the Group has significant influence, but not control, over the entity’s financial and operating policies. Significant influence is presumed to exist when the Group holds between 20 and 50 percent of the voting power of another entity.
A joint venture is a joint arrangement whereby the parties that have joint control of the arrangement have rights to the net assets of the arrangement. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant activities require the unanimous consent of the parties sharing control.
The investment in an associate and a joint venture is initially recognized at cost, and the carrying amount is increased or decreased to recognize the Group’s share of the profit or loss and changes in the investments of the associate and the joint venture after the date of acquisition. Intra-group balances and transactions, and any unrealized income and expenses arising from intra-group transactions, are eliminated the Group’s stake in preparing the consolidated financial statements. Unrealized losses are also being derecognized unless the transaction provides evidence of an impairment of the transferred assets.
If an associate or a joint venture uses accounting policies different from those of the Group for transactions and events in similar circumstances, appropriate adjustments are made to its financial statements in applying the equity method.
When the carrying amount of that interest, including any long-term investments, is reduced to nil, the recognition of further losses is discontinued except to the extent that the Group has an obligation or has to make payments on behalf of the investee for further losses.
 
 
(e)
Cash and cash equivalents
The Group classifies cash balances, call deposits and highly liquid investment assets with original maturities of three months or less from the acquisition date that are easily converted into a fixed amount of cash, and are subject to an insignificant risk of changes in their fair value as cash and cash equivalents.
 
 
(f)
Non-derivative
financial assets
Financial assets are recognized in the consolidated statement of financial position when the Group becomes a party to the contract. In addition, a standardized purchase or sale (a purchase or sale of a financial asset under a contract whose terms require delivery of the asset within the time frame established generally by regulation or convention in the market concerned) is recognized on the trade date.
i) Financial assets designated at FVTPL
Financial assets can be irrevocably designated as measured at FVTPL despite of classification standards stated below, if doing so eliminates or significantly reduces an accounting mismatch that would otherwise arise from measuring assets or liabilities or recognizing the gains or losses on them on different bases. However, once the financial assets are designated at FVTPL, it is irrevocable.
ii) Equity instruments
For the equity instruments that are not held for short-term trading, at initial recognition, the Group may make an irrevocable election to present subsequent changes in fair value in other comprehensive income.
 
F-2
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
Equity instruments that are not classified as financial assets at Fair Value through Other Comprehensive Income (“FVOCI”) are classified as financial assets at FVTPL.
The Group subsequently measures all equity investments at fair value. Valuation gains or losses of the equity instruments that are classified as financial assets at FVOCI previously recognized as other comprehensive income is not reclassified as profit or loss on recognition. The Group recognizes dividends in profit or loss when the Group’s right to receive payments of the dividend is established.
Valuation gains or losses due to changes in fair value of the financial assets at FVTPL are recognized in the consolidated statement of comprehensive income gains or losses on financial assets at FVTPL. Impairment loss (reversal) on equity instruments at FVOCI is not recognized separately.
iii) Debt instruments
Subsequent measurement of debt instruments depends on the Group’s business model in which the asset is managed and the contractual cash flow characteristics of the asset. Debt instruments are classified as financial assets at amortized cost, at FVOCI, or at FVTPL. Debt instruments are reclassified only when the Group’s business model changes.
 
 
Financial assets at amortized cost
Assets that are held within a business model whose objective is to hold assets to collect contractual cash flows where those cash flows represent solely payments of principal and interest are measured at amortized cost. A gain or loss on a financial asset measured at amortized cost that is not subject to a hedging relationship is recognized in profit or loss when the financial asset is derecognized or impaired. Interest income on the effective interest method is included in the ‘Interest income’ in the consolidated statement of comprehensive income.
 
 
Financial assets at FVOCI
Assets that are held within a business model whose objective is achieved by both collecting contractual cash flows and selling financial assets and, where the assets’ cash flows represent solely payments of principal and interest, are measured at FVOCI. Other than (reversal of) impairment losses, interest income, foreign exchange differences, gains or losses of the financial assets at FVOCI are recognized as other comprehensive income in equity. On removal, gains or losses accumulated in other comprehensive income are reclassified to profit or loss. The interest income on the effective interest method is included in the ‘Interest income’ in the consolidated statement of comprehensive income. Foreign exchange differences and impairment losses are included in the ‘Net foreign currency transaction gain’ and ‘Provision for credit losses allowance’ in the consolidated statement of comprehensive income, respectively.
 
 
Financial assets at FVTPL
Debt securities other than financial assets at amortized costs or FVOCI are classified at FVTPL. Unless hedge accounting is applied, gains or losses from financial assets at FVTPL are recognized as profit or loss and are included in ‘Net gain
 
(loss) on financial assets at fair value through profit or loss’ in the consolidated statement of comprehensive income.
 
F-2
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
iv) Embedded derivatives
Financial assets with embedded derivatives are classified regarding the entire hybrid contract, and the embedded derivatives are not separately recognized. The entire hybrid contract is considered when it is determined whether the contractual cash flows represent solely payments of principal and interest.
 
 
(g)
Derivative financial instruments
Derivatives are initially recognized at fair value. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are accounted for as described below.
i) Hedge accounting
The Group holds forward exchange contracts, interest rate swaps, currency swaps and other derivative contracts to manage interest rate risk and foreign exchange risk. The Group designated derivatives as hedging instruments to hedge the risk of changes in the fair value of assets, liabilities or firm commitments (a fair value hedge) and foreign currency risk of highly probable forecasted transactions or firm commitments (a cash flow hedge).
On initial designation of the hedge, the Group formally documents the relationship between the hedging instrument(s) and hedged item(s), including the risk management objectives and strategy in undertaking the hedge transaction. In addition, this document describes the hedging instrument, hedged item, and the method of evaluating the effect of the hedging instrument offsetting changes in the fair value or cash flow of the hedged item due to the hedged risk at the initiation of the hedging relationship and in subsequent periods.
 
 
Fair value hedge
Changes in the fair value of a derivative hedging instrument designated as a fair value hedge are recognized in profit or loss. The gain or loss from remeasuring the hedging instrument at fair value for a derivative hedging instrument and the gain or loss on the hedged item attributable to the hedged risk are recognized in profit or loss in the same line item of the separate statement of comprehensive income.
The Group discontinues fair value hedge accounting if the hedging instrument expires or is sold, terminated or exercised, or if the hedge no longer meets the criteria. Any adjustment arising from G/L on the hedged item attributable to the hedged risk is amortized to profit or loss from the date the hedge accounting is discontinued.
 
 
Cash flow hedge
When a derivative is designated to hedge the variability in cash flows attributable to a particular risk associated with a recognized asset or liability or a highly probable forecasted transaction that could affect profit or loss, the effective portion of changes in the fair value of the derivative is recognized in other comprehensive income, net of tax, and presented in the hedging reserve in equity. Any ineffective portion of changes in the fair value of the derivative is recognized immediately in profit or loss.
If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated, exercised, or the designation is revoked, then hedge accounting is discontinued prospectively. The cumulative gain or loss on the hedging instrument that has been recognized in other comprehensive income
 
F-2
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
is reclassified to profit or loss in the periods during which the forecasted transaction occurs. If the forecasted transaction is no longer expected to occur, then the balance in other comprehensive income is recognized immediately in profit or loss.
 
 
Net investment hedge
The portion of the change in fair value of a financial instrument designated as a hedging instrument that meets the requirements for hedge accounting for a net investment in a foreign operation is recognized in other comprehensive income and the ineffective portion of the hedge is recognized in profit or loss. The portion recognized as other comprehensive income that is effective as a hedge is recognized in the statement of comprehensive income as a result of reclassification adjustments in accordance with IAS 21, “Effect of Changes in Foreign Exchange Rates” at the time of disposing of its overseas operations or disposing of a portion of its overseas operations to profit or loss.
ii) Other derivative financial instruments
All derivatives except those designated as hedging instruments and are effective in hedging are measured at fair value. Changes in the fair value of other derivative financial instrument not designated as a hedging instrument are recognized immediately in profit or loss.
iii) Gains and losses on initial recognition
Any difference between the fair value of over the counter derivatives at initial recognition and the amount that would be determined at that date using a valuation technique in a situation in which the valuation is dependent on unobservable parameters is not recognized in profit or loss but is deferred, and the deferred gains and losses on initial transaction are depreciated on a straight-line basis over the life of the instrument or the remainder is recognized in profit or loss immediately when the fair value becomes observable.
 
 
(h)
Expected credit losses of financial assets
Except for financial assets measured at fair value through profit or loss, financial assets measured at amortized cost and financial assets measured at fair value through other comprehensive income are assessed for expected credit losses at the end of each reporting period and recognized as loss allowance. Financial assets migrate through the following three stages based on the change in credit risk since initial recognition and allowance for credit loss for the financial assets are measured at the
12-month
expected credit losses (“ECL”) or the lifetime ECL, depending on the stage.
 
Category
  
Allowance for credit loss
STAGE 1   
When credit risk has not increased
significantly since the initial
recognition
  
12-months
ECL: the ECL associated with the probability of default events occurring within the next 12 months
STAGE 2   
When credit risk has increased
significantly since the initial
recognition
   Lifetime ECL: a lifetime ECL associated with the probability of default events occurring over the remaining lifetime
STAGE 3    When assets are impaired    Same as above
 
F-2
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
The Group, meanwhile, only recognizes the cumulative changes in lifetime expected credit losses since the initial recognition as an allowance for credit loss for purchased or originated credit-impaired financial assets.
The total period refers to the expected life span of the financial instrument up to the contract expiration date.
i) Reflection of forward-looking information
The Group reflects forward-looking information when measuring expected credit losses. Assuming that the measurement factor of expected credit losses has a certain correlation with economic fluctuations, the expected credit losses are calculated by reflecting forward-looking information through modeling between macroeconomic variables and measurement factors.
ii) Measurement of expected credit loss of financial assets at amortized cost
The expected credit loss of amortized financial assets is measured as the difference between the present value of the cash flows expected to be received and the cash flow to be received in accordance with loan agreements. For this purpose, the Group calculates expected cash flows for individually significant financial assets. For financial assets that are not individually significant, the Group collectively measures the expected credit losses thereof with similar credit risk characteristics.
Expected credit losses are deducted from financial assets at amortized cost using ACL, which are written off along with the assets if the assets are not recoverable. The allowance for credit loss is increased when the
written-off
loan receivables are subsequently collected, and the changes in the allowance for credit loss are recognized in profit or loss.
iii) Measurement of estimated credit loss of financial assets at FVOCI
The calculation of expected credit loss of financial assets at FVOCI is the same as for financial assets measured at amortized cost, but changes in allowance for credit loss are recognized in other comprehensive income. In the case of disposal and redemption of financial assets at FVOCI, the allowance for credit loss is reclassified from other comprehensive income to profit or loss and recognized in profit or loss.
 
 
(i)
Property and equipment
Land is not depreciated. Other property and equipment are depreciated on a straight-line basis over the estimated useful lives for the acquisition cost after deduction of the residual value. The estimated useful lives for the current and comparative periods are as follows:
 
Descriptions
  
Useful lives
Buildings
   40~50 years
Other properties
   4~5 years
 
 
(j)
Intangible assets
Intangible assets are measured initially at cost and, subsequently, are carried at cost less accumulated amortization and accumulated impairment losses.
 
F-2
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
Amortization of intangible assets except for goodwill is calculated on a straight-line basis over the estimated useful lives of intangible assets as shown below, from the date that they are available for use. The residual value of intangible assets is zero. However, if there are no foreseeable limits to the periods over which certain intangible assets are expected to be available for use, they are determined to have indefinite useful lives and are not amortized.
 
Descriptions
  
Useful lives
Software
   5 years
Capitalized development cost
   5 years
Other intangible assets
   5 years or contract periods
 
 
(k)
Investment properties
An investment property is initially recognized at cost including any directly attributable expenditure. Subsequent to initial recognition, the asset is measured at cost less accumulated depreciation and accumulated impairment losses, if any.
The depreciation method and the estimated useful lives for the current and comparative periods are as follows:
 
Descriptions
  
Useful lives
  
Depreciation method
Buildings
   40 years    Straight-line
 
 
(l)
Leases
i) Accounting treatment as the lessee
The Group leases various tangible assets, such as real estate and vehicles, and each of the lease contract is negotiated individually and includes a variety of terms and conditions. There are no other restrictions imposed by the lease contracts, but the lease assets cannot be provided as collaterals for borrowings.
At the commencement date of the lease, the Group recognizes the
right-of-use
assets and the lease liabilities. Each lease payment is allocated to payment for the principal portion of the lease liability and financial costs. The Group recognizes in profit or loss the amount calculated to produce a constant periodic rate of interest on the lease liability balance for each period as financial costs.
Right-of-use
assets are depreciated using a straight-line method from the commencement date over the lease term.
If internal rate of return from in the lease is readily determined, the lease payments are discounted by the rate; if the rate is not readily determined, the lessee’s incremental borrowing rate is used.
The cost of the
right-of-use
assets comprise:
 
   
The amount of the initial measurement of the lease liability
 
   
Any lease payments made at or before the commencement date (less any lease incentives received)
 
   
Any initial direct costs incurred by the lessee
 
   
An estimate of costs to be incurred by the lessee in dismantling and removing the underlying asset, restoring the site on which it is located or restoring the underlying asset to the condition required by the terms and conditions of the lease
 
F-
30

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
Lease payments related to short-term leases or
low-value
assets are recognized as current expenses over the lease term using the straight-line method. A short-term lease is a lease that has a lease term of 12 months or less, and the
low-value
assets lease is a lease of which the underlying asset value is not more than
W
6 million.
Additional considerations for the Group when accounting for lessees include:
Extension and termination options are included in a number of real estate lease contracts of the Group. In determining the lease term, management considers all relevant facts and circumstances that create an economic incentive not to exercise the options. The periods covered by, a) an option to extend the lease if the lessee is reasonably certain to exercise that option, or b) an option to terminate the lease if the lessee is reasonably certain not to exercise that option, is included when determining the lease term. The Group reassesses whether the Group is reasonably certain to exercise the extension option, or not to exercise a termination option, upon the occurrence of either a significant event or a significant change in circumstances that is within the control of the lessee, and affects whether the lessee is reasonably certain to exercise an option not previously included in its determination of the lease term, or not to exercise an option previously included in its determination of the lease term.
ii) Accounting treatment as the lessor
The Group leases out to lessee various tangible assets, including vehicles under operating and finance lease contracts, and each of the lease contract is negotiated individually and includes a variety of terms and conditions. The risk management method for all rights held by the Group in the underlying assets includes repurchase agreements, residual value guarantees, etc.
 
 
Finance leases
The Group recognizes them as a receivable at an amount equal to the net investment in the lease, and the difference from the carrying amount of the leasing asset as of the commencement date is recognized as profit or loss from disposal of the lease asset. In addition, interest income is recognized by applying the effective interest method for the amount of the Group’s net investment in finance leases. Lease-related direct costs are included in the initial recognition of financial lease receivables and are accounted for in a way that reduces the revenue for the lease term.
 
 
Operating leases
The Group recognizes the lease payments as income on straight-line basis, and adds the lease initial direct costs incurred during negotiation and contract phase of the operating lease to the carrying amount of the underlying asset. In addition, the depreciation policy of operating lease assets is consistent with the Group’s depreciation policy of other similar assets.
 
 
(m)
Impairment of
non-financial
assets
The carrying amounts of the Group’s
non-financial
assets, other than assets arising from employee benefits, deferred tax assets and
non-current
assets held for sale, are reviewed at the end of the reporting period to determine whether there is any indication of impairment. If any such indication exists, then the asset’s recoverable amount is estimated.
 
F-
31

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
Goodwill and intangible assets that have indefinite useful lives or that are not yet available for use, irrespective of whether there is any indication of impairment, are tested for impairment annually by comparing their recoverable amount to their carrying amount.
The Group estimates the recoverable amount of an individual asset, and if it is impossible to measure the individual recoverable amount of an asset, then the Group estimates the recoverable amount of cash-generating unit (“CGU”). The recoverable amount of an asset or a CGU is the greater of its value in use and its fair value less costs to sell. The value in use is estimated by applying a
pre-tax
discount rate that reflects current market assessments of the time value of money and the risks specific to the asset or the CGU for which estimated future cash flows have not been adjusted, to the estimated future cash flows expected to be generated by the asset or the CGU.
An impairment loss is recognized if the carrying amount of an asset or a CGU exceeds its recoverable amount. Impairment losses are recognized in profit or loss.
Goodwill acquired in a business combination is allocated to each CGU that is expected to benefit from the synergies arising from the goodwill acquired. Any impairment identified at the CGU level will first reduce the carrying amount of goodwill and then be used to reduce the carrying amount of the other assets in the CGU on a pro rata basis. Impairment losses of goodwill cannot be reversed in the subsequent period. For other assets than goodwill, at the end of each reporting period, the Group reviews whether there is any indication that the impairment loss for those assets that was previously recognized no longer exists or has decreased, and reverses the impairment loss only if there is a change in the estimate used to determine the recoverable amount after the recognition of the impairment loss. The increased carrying amount of an asset attributable to a reversal of an impairment loss shall not exceed the carrying amount that would have been determined (net of amortisation or depreciation) had no impairment loss been recognised for the asset in prior years.
 
 
(n)
Non-derivative
financial liabilities
The Group recognizes financial liabilities in the consolidated statement of financial position when the Group becomes a party to the contractual provisions of the financial liability in accordance with the substance of the contractual arrangement and the definitions of financial liabilities.
Transaction costs on the financial liabilities at FVTPL are recognized in profit or loss as incurred.
i) Financial liabilities designated at FVTPL
Financial liabilities can be irrevocably designated as measured at FVTPL if doing so eliminates or significantly reduces an accounting mismatch that would otherwise arise from measuring assets or liabilities or recognizing the gains and losses on them on different bases, or a group of financial instruments is managed and its performance is evaluated on a fair value basis, in accordance with a documented risk management or investment strategy. The amount of change in the fair value of the financial liabilities designated at FVTPL that is attributable to changes in the credit risk of that liabilities shall be presented in other comprehensive income.
ii) Financial liabilities at FVTPL
Since initial recognition, financial liabilities at FVTPL
are
measured at fair value, and changes in the fair value are recognized as profit or loss.
 
F-
32

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
iii) Other financial liabilities
Non-derivative
financial liabilities other than financial liabilities at fair value through profit or loss are classified as other financial liabilities, and other financial liabilities include deposits, borrowings, debt securities and etc. At the date of initial recognition, other financial liabilities are measured at fair value minus transaction costs that are directly attributable to the acquisition. Subsequent to initial recognition, other financial liabilities are measured at amortized cost using the effective interest method.
The Group derecognizes a financial liability from the consolidated statement of financial position when it is extinguished (i.e. when the obligation specified in the contract is discharged,
cancelled
or expires).
 
 
(o)
Foreign currency
The assets and liabilities of foreign operations, whose functional currency is not the currency of a hyperinflationary economy, are translated to presentation currency at exchange rates at the reporting date. The income and expenses of foreign operations are translated to functional currency at exchange rates at the dates of the transactions. Foreign currency differences are recognized in other comprehensive income.
 
 
(p)
Equity capital
i) Hybrid bonds
The Group classifies an issued financial instrument, or its component parts, as a financial liability or an equity instrument depending on the substance of the contractual arrangement of such financial instrument. Hybrid bonds where the Group has an unconditional right to avoid delivering cash or another financial asset to settle a contractual obligation are classified as an equity instrument and presented in equity. Hybrid bonds issued by subsidiaries of the Group are classified as
non-controlling
interests according to this classification criteria. In addition, distributions paid are treated as net income attributable to
non-controlling
interests in the consolidated statement of comprehensive income.
ii) Capital adjustment
The effect of changes in ownership interests in subsidiaries that do not lose control over the equity attributable to owners of the parent is included in capital adjustments.
 
 
(q)
Employee benefits
i) Short-term employee benefits
Short-term employee benefits are employee benefits that are due to be settled within 12 months after the end of the period in which the employees render the related service. When an employee has rendered service to the Group during an accounting period, the Group recognizes the undiscounted amount of short-term employee benefits expected to be paid in exchange for that service.
ii) Other long-term employee benefits
The Group’s net obligation in respect of other long-term employee benefits that are not expected to be settled wholly before 12 months after the end of the annual reporting period in which the employees render
 
F-3
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
the related service, is the amount of future benefit that employees have earned in return for their service in the current and prior periods. That benefit is discounted to determine its present value. Remeasurements are recognized in profit or loss in the period in which they arise.
iii) Retirement benefits: defined benefit plans
For the year ended December 31, 2023, defined benefit liabilities related to the defined benefit plan are recognized by deducting the fair value of external reserve from the present value of the defined benefit plan debt.
Defined benefit liabilities are calculated annually by independent actuaries using the predicted unit credit method. If the net present value of the defined benefit obligation less the fair value of the plan assets is an asset then the present value of the economic benefits available to the entity in the form of a refund from the plan or a reduction in future contributions to the plan.
 
 
(r)
Provisions
Provisions are recognized when the Group has a present legal or constructive obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation.
The risks and uncertainties that inevitably surround many events and circumstances are taken into account in reaching the best estimate of a provision. Where the effect of the time value of money is material, provisions are determined at the present value of the expected future cash flows.
Provisions are reviewed at the end of each reporting period and adjusted to reflect the current best estimate. If it is no longer probable that an outflow of resources embodying economic benefits will be required to settle the obligation, the provision is reversed.
Provisions shall be used only for expenditures for which the provisions are originally recognized.
 
 
(s)
Financial guarantee contract
A financial guarantee contract is a contract that requires the Group to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payment when due in accordance with the original or modified terms of a debt instrument.
Financial guarantee contracts are recognized initially at their fair value, and the initial fair value is amortized over the life of the financial guarantee contract.
After initial recognition, financial guarantee contracts are measured at the higher of:
 
   
Loss allowance in accordance with IFRS 9, ‘
Financial Instruments
 
   
The amount initially recognized less, when appropriate, the cumulative amount of income recognized in accordance with the principles of IFRS 15, ‘
Revenue from Contracts with Customers
 
F-3
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
 
(t)
Insurance contracts – policy applicable from January 1, 2023
i) Definition and classification of insurance contracts
The Group classifies the insurance contract issued as an insurance contract when assuming significant insurance risk from the policyholder, regardless of its legal form. It is classified as an insurance contract if, based on present value, there is a potential loss exposure and if, under any commercially plausible scenario, significant additional payments (determined on a present value basis) would be required to the policyholder. The assessment of assuming significant insurance risk is performed for each contract at the time of issuance. For reinsurance contracts, they are classified as insurance contracts when transferring significant insurance risk to the reinsurer. Additionally, contracts with discretionary participation features are also classified as insurance contracts.
ii) Recognition and measurement of insurance liabilities (assets) and reinsurance assets (liabilities)
① Accounting unit
The Group identifies insurance contract portfolios by integrating insurance contracts that are exposed to similar risks and managed together based on coverage, currency, and interest rate types. The Group divides a portfolio of insurance contracts issued into the following groups of insurance contracts based on similarity of profitability. However, for insurance contracts applying the premium allocation approach, it assumes that there is onerous insurance contract (or net loss contract for reinsurance contracts held) at the initial recognition unless evidence suggests otherwise.
A group of insurance contracts issued
 
   
A group of contracts that are onerous at initial recognition.
 
   
A group of contracts that at initial recognition have no significant possibility of becoming onerous subsequently
 
   
A group of the remaining contracts
A group of reinsurance contracts held
 
   
A group of contracts with net profits at initial recognition.
 
   
A group of contracts that at initial recognition have possibility of having net profits subsequently
 
   
A group of the remaining contracts
The Group does not include contracts with a difference in issuance dates exceeding one year in the same group of insurance contracts issued, and it does not reassess the composition of the group subsequently.
② Recognition of a group of insurance contracts issued

The Group shall recognize a group of insurance contracts it issues from the earliest of the following:
 
   
The beginning of the coverage period of the group of contracts;
 
   
The date when the first payment from a policyholder in the group becomes due (If there is no contractual payment due date, the time the first premium is received is considered that date); and
 
   
For a group of onerous contracts, when the group becomes onerous.
 
F-3
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
The Group recognizes a group of reinsurance contracts held at the beginning of the coverage period of the group of insurance contracts held. However, in the case of proportional reinsurance, if the group of underlying contracts is a group of onerous contract and the group of reinsurance contracts held is concluded at or before the time when the group of underlying contracts is recognized, the Group recognizes a group of reinsurance contracts held at the earlier of the beginning of the coverage period of the group of reinsurance contracts held or the recognition time of the group of underlying insurance contracts which is the onerous contract for the current year. In addition, in the case of proportional reinsurance, the Group recognizes the group of reinsurance contracts held at the time of initial recognition of the group of underlying insurance contracts, if the initial recognition time of the group of underlying insurance contracts is later than the beginning of the coverage period of the group of reinsurance contracts held.
③ Measurement of insurance liabilities (assets) and reinsurance assets (liabilities) under the general model
At the time of initial recognition, the Group measures a group of insurance contracts issued as the sum of fulfillment cash flows (estimates of future cash flows, adjustments to the time value of money related to financial risks to future cash flows, and risk adjustments to
non-financial
risks) and contractual service margin, and subsequently, as the sum of The liability for remaining coverage or assets (fulfillment cash flow and contractual service margin) and incurred accident liabilities or assets (fulfillment cash flow). The liability for remaining coverage includes the obligation to investigate and pay reasonable insurance benefits according to the current insurance contract for insurance events that have not yet occurred, the obligation to pay amounts related to insurance contract services that have not yet been provided, the obligation to pay amounts related to insurance contract services that have not yet been provided, and represents the obligation to pay investment elements and other amounts that have not been transferred to incurred liability. The liability for incurred claims comprises the obligation to investigate insurance events that have already occurred and pay reasonable insurance premiums and other incurred insurance costs, the obligation to pay amounts related to insurance contract services already provided, and obligation to pay investment elements and other amounts not related to insurance contract services and not included in the liability for remaining coverage.
 
  -
The estimate of future cash flows
The Group estimates future cash flows using a probability-weighted average based on all relevant, reliable, and neutral information available without undue cost or effort regarding the timing, scope, and uncertainty of future cash flows. Estimates for market variables are consistent with observable market prices and reflect the perspective of the entity, while estimates for
non-market
variables incorporate all reasonable and reliable internal and external evidence available without undue cost or effort, while ensuring consistency with observable market variables. The Group segregates the future cash flows of reinsurance contracts held from those of the underlying insurance contracts issued and measures them separately, using assumptions consistent with the underlying insurance contracts issued but including the effect of risk of
non-performance
by the issuer of the reinsurance contract.
 
  -
Future cash flows within the boundary of the contract
The Group includes all future cash flows within the boundary of a group of insurance contracts issued when measuring the group. Cash flows within the boundary of the contract refer to cash flows up to the reporting period in which there exists a substantive right or obligation to compel the policyholder to pay premiums (or
 
F-3
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
compel the reinsurer to pay reinsurance premiums for a group of reinsurance contracts held) or to provide substantive services under the insurance contract (or receive substantive services from the reinsurer for a group of reinsurance contracts held).
Cash flows within the boundary of the contract include premiums from policyholders, claims and benefits payable to policyholders (including payments linked to underlying items), insurance claim handling expenses, undivided options and guarantees-related cash flows, insurance acquisition cash flows directly attributable to the contract or its portfolio, fixed/variable indirect expenses directly attributable to fulfilling the insurance contract, costs related to investment activities and the provision of investment return services/investment-related services, insurance policy loans, etc; and excludes investment income or future insurance-related cash flows, product development expenses, and training expenses not directly attributable to the insurance contract portfolio.
The substantive obligations to provide insurance contract services (or the substantive right to receive insurance contract services for a group of reinsurance contracts held) ends when there is the practical ability to reassess the risks of the particular policyholder or the risks of the portfolio of insurance contracts(the risk transferred to reinsurance company for a group of reinsurance contracts held), and, as a result, to fully reflect such risks in pricing or settlement; during the reassessment of portfolio pricing, the risks related to periods after the reassessment date is not considered. The Group reassesses the boundary of the contract at the end of each reporting period to reflect changes in circumstances affecting substantive rights and obligations.
 
  -
Discretionary cash flows
The Group identifies and distinguishes the effects of discretionary cash flow variations, which pertain to amounts or timing of cash flows subject to discretion, and the effects of changes in assumptions related to financial risks on the recognition, separately. Any impact of changes in discretion on recognition is adjusted in contractual service margin. The Group considers any adjustment rate applied to the disclosed benchmark rate as discretionary when applying the disclosed interest rate to payments to policyholders.
 
  -
Insurance acquisition cash flows
The Group allocates insurance acquisition cash flows directly attributable to the insurance contract portfolio to the group of insurance contracts issued in the portfolio and to the group of future insurance contracts that will be recognized upon renewal of the insurance contracts included in the group in a reasonable and systematic manner. Insurance acquisition cash flows recognized as assets after distribution are assessed for recoverability at the end of each reporting period if the fact and circumstances exist that the asset is impaired. If an impairment loss is identified, it is recognized in profit or loss for the current period and insurance acquisition cash flow assets and adjusted to the carrying amount of insurance acquisition cash flow assets. Insurance acquisition cash flow assets are derecognized when the related group of contracts is initially recognized and are included in the fulfilment cash flow measurement for that group of contracts.
 
  -
Discount rate
The Group measures the time value of money using a discount rate that reflects the cash flow and liquidity characteristics of insurance contracts while being consistent with current observable market prices and then adjusts future cash flow estimates. To do this, the Group calculates a risk-free interest rate term structure using the Smith-Wilson interpolation method, incorporating yields on government bonds with maturities
 
F-37

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
observed in the market up to the longest term available, along with initial convergence periods and long-term forward interest rates. Liquidity premiums are then added to determine deterministic scenarios. The liquidity premium is derived by multiplying an adjustment ratio to the difference between the risk spread of the representative insurance industry portfolio and the credit risk spread. Additionally, the Group generates 1,000 stochastic scenarios based on this deterministic scenario, reflecting convergence speed parameters and volatility parameters. Deterministic and stochastic scenarios for foreign currencies are calculated separately from scenarios for Korean Won, taking into account the characteristics of each currency.
 
  -
The adjustment for
non-financial
risk
The Group explicitly reflects between estimated future cash flows and discount rates, reflecting the compensation of the uncertainty surrounding the amounts and timing of cash flows arising from
non-financial
risks through adjustments for
non-financial
risk. These adjustments are made in accordance with insurance regulations and are allocated at the individual contract level through reasonable and systematic methods. For reinsurance contracts held, adjustments for
non-financial
risk are calculated to reflect the risk transferred from the holder of the reinsurance contract to the reinsurer, consistent with the assumptions applied in the underlying insurance contracts issued.
 
  -
Contractual service margin
At the time of initial recognition of a group of insurance contracts issued, the Group measures the contractual service margin, which is unrealized profit that will be recognized as insurance contract services are provided in the future, as the amount that does not generate revenue or expenses from:
 
  i)
The amount of fulfillment cash flows expected at initial recognition date for the group of insurance contracts issued.
 
  ii)
All cash flows already incurred from contracts within the group at the initial recognition date.
 
  iii)
The insurance acquisition cash flows allocated to the group at the initial recognition date.
 
  iv)
Other assets or liabilities recognized previously for cash flows associated with the group at the initial recognition date.
In the case of a reinsurance contracts held, the net cost or net gain on purchasing a group of the reinsurance contracts held is recognized as contractual service margin. However, if the net cost of purchasing reinsurance coverage is related to costs incurred prior to purchasing a group of reinsurance contracts held, it is recognized in profit or loss.
 
  -
Changes in fulfilment cash flows and contractual service margin.
The Group
re-estimates
the future cash flows as of the end of each reporting period at current estimates. Changes in fulfilment cash flows related to the future are adjusted in the contractual service margin, while the current and past service-related portions are recognized in profit or loss. The Group also adjusts the contractual service margin for experience adjustments related to future service-related premiums and related insurance acquisition cash flows, as well as for differences between expected and actual investment elements. However, changes in the time value of money and financial risk, changes in estimated fulfilment cash flows for the liabilities for incurred claims (assets), and other experience adjustments related to current and past services are not adjusted in the contractual service margin.
 
F-38

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
The Group adjusts the current contractual service margin at the end of the reporting period by adding the following amounts to the base amount:
 
  i)
Impact of newly added contracts to the current group of insurance contracts issued.
 
  ii)
Accrued interest on the carrying amount of the contractual service margin, measured at the discount rate determined at initial recognition.
 
  iii)
Changes in future service-related fulfilment cash flows (excluding recognition and recovery elements of losses).
 
  iv)
Effects of currency exchange differences on the contractual service margin.
 
  v)
Amounts recognized in the current period’s profit or loss due to the transfer of insurance contract services during the period.
 
  -
Loss components and loss recovery components
The Group considers an insurance contract as one that incurs a loss if, at the initial recognition date, the total of the fulfilment cash flows allocated to the insurance contract, previously recognized insurance acquisition cash flows, and cash flows arising from the contract at that date result in a net outflow. Additionally, the Group categorizes a group of insurance contracts issued as a group of onerous contract if, at subsequent measurement dates, adverse fluctuations related to future services allocated to the group of insurance contracts issued exceed the carrying amount of the contractual service margin.
In a group of onerous contracts, there is no contractual service margin, and the measurement of the group consists entirely of the fulfilment cash flows. Any portion at the initial recognition date in the group of onerous contract that is expected to result in a net outflow or exceeds the carrying amount of the contractual service margin subsequently is considered a loss component of that group and recognized as a loss in the current period. After recognizing the loss component, the Group systematically allocates subsequent fluctuations in the remaining insurance liability fulfilment cash flows between the loss component and the liability for remaining coverage, excluding the loss component, based on established criteria. However, subsequent decreases in cash flows related to future services are allocated only to the loss component until it is fully exhausted and recognized in the current period. Any excess beyond the loss component’s exhaustion is then recognized as contractual service margin again.
In the case of a group of reinsurance contracts held, when a loss component is recognized in the group of the underlying insurance contracts, the Group calculates the loss recovery component of the group of the reinsurance contracts held by multiplying the expected recovery ratio for claims under the group of the underlying insurance contracts by the loss component attributed to those claims. This loss recovery component is then used to adjust assets for the remaining coverage of the reinsurance group and to adjust the contractual service margin (or directly adjust the remaining insurance liability if the premium allocation approach is applied) for recognition of the current period’s profit or loss. The loss recovery component is adjusted to reflect fluctuations in the loss component of the group of the underlying insurance contracts within the range that does not exceed the loss component’s carrying amount for the group of the underlying insurance contracts.
④ Measurement of insurance liabilities (assets) under the variable fee approach
The Group applies the variable fee approach to measure insurance liabilities (assets) for insurance contracts with direct participation features that meet the following criteria at inception. The Group provides
 
F-39

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
investment-related services at the commencement of the insurance contract, and the insurance contract has direct participation features. The Group does not reassess the fulfillment of these criteria unless there is a contract modification. The variable fee approach
is
not applied to reinsurance contracts held.
i) The contractual terms specify that the policyholder participates in a share of a clearly identified pool of underlying items
ii) The entity expects to pay to the policyholder an amount equal to a substantial share of the fair value returns
on
the underlying items
iii) The entity expects a substantial proportion of any change in the amounts to be paid to the policyholder to vary with the change in fair value of the underlying items
In the variable fee approach, it is clear that the obligation to pay an amount equal to the fair value of the underlying items, deducted by the variable fee, constitutes the liability to the policyholder. The variable fee is the company’s share of the fair value of the underlying items minus fulfillment cash flows, which do not vary depending on the performance of the underlying items. Fluctuations in the obligation to pay an amount equal to the fair value of the underlying items are not adjusted in the contractual service margin. However, adjustments are made in the contractual service margin for the portion of the fair value of the underlying items attributable to the company and the changes in the fulfilment cash flows not subject to variations based on the performance of the underlying items.
The Group measures the present value of cash flows at the initial recognition date and at the end of the reporting period using the same general model. The contractual service margin is calculated by adjusting the base amount with the following amounts.
i) The effect of new contracts added to the current group of insurance contracts issued.
ii) Changes in the portion of the fair value of underlying items attributable to the entity (excluding recognition and reversal of loss components).
iii) Changes in the fulfilment cash flows related to future services (excluding recognition and reversal of loss components).
iv) The effect of exchange rate fluctuations on contractual service margins.
v) Amounts recognized in the current period’s profit or loss due to the transfer of insurance contract services during the period.
⑤ Insurance liabilities (assets) and reinsurance assets (liabilities) measured under the premium allocation approach.
At the inception of a group of insurance contracts issued, if there is a reasonable expectation that the measurement of liabilities for remaining coverage under premium allocation approach does not differ materially from the one under the general model, and if the coverage period for all contracts within the group of insurance contracts issued is one year or less, the insurance liabilities (assets) are measured using the premium allocation approach, which is a simplified method compared to the general model.
The Group measures the liabilities (assets) for remaining coverage at the initial recognition by deducting from the cash received as premiums (or reinsurance premiums paid for reinsurance contracts held), the amount of insurance acquisition cash flows not immediately recognized as expenses (including amounts
 
F-40

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
removed from assets). Subsequently, it determines the carrying amount by adding or subtracting the following amounts from the initial amount.
i) Premiums received during the reporting period. (reinsurance premiums paid for reinsurance contracts held)
ii) Insurance acquisition cash flows not recognized as expenses and amortization of those insurance acquisition cash flows
iii) Adjustments related to significant financial components
iv) Amount recognized in profit or loss for the reporting period due to providing insurance contract services.
v) Investment components paid (received for reinsurance contracts held) or transferred to the liability for incurred claims.
The Group does not adjust the carrying amount of the remaining insurance liabilities at the initial recognition date if the coverage period of each contract within the group of insurance contracts issued does not exceed one year, in order to reflect the time value of money and the financial risk effect. Additionally, acquisition cash flows are recognized as expenses when they occur. However, if circumstances indicate that the group of insurance contracts issued incurs losses, the Group performs impairment tests. If the fulfilment cash flows exceed the carrying amount of the remaining insurance liabilities, the difference is recognized as a loss in the current period, is also recognized as increase of the liabilities for remaining coverage.
⑥ Contractor share adjustment
According to IFRS 17, when measuring the liability for participating insurances, it is required to consider dividends when measuring cash flows from participating insurances, and use a discount rate that reflects assumptions and risks.
Unlike the existing accounting practices under IFRS 4, the requirement is not enough to disclose the potential obligations from participating insurances, which leads to the conflict from ‘objective of financial under ‘Conceptual framework’. Considering the conflict may cause users of financial statements misunderstood, the Group measures the liability in accordance with the Article
4-1-2
of the Enforcement Rules for Insurance Business Supervision regarding future potential obligations expected to arise from valuation gains and losses on unrealized assets as of the end of the reporting period.
iii) Recognition of insurance revenue and insurance service expenses
① Recognition of insurance revenue in general model and variable fee approach model
Insurance revenue is measured as the amount expected to be received in exchange for providing insurance contract services for a group of insurance contracts issued. It consists of the sum of changes in the liabilities for remaining coverage as following and insurance acquisition cash flows:
i) Insurance service expenses incurred during the period, measured at the amount estimated at the inception date (excluding transaction-related taxes collected on behalf of third parties, allocated amounts to loss components, insurance acquisition costs, investment components repaid to policyholders even if an insured event does not occur, and the executed loan from insurance contracts).
 
F-41

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
ii) Changes in the risk adjustment for
non-financial
risks (excluding allocated amounts to loss components and changes related to future services).
iii) Contractual service margin recognized in the current period as profit or loss (contractual service margin allocated to current coverage units among all coverage units calculated considering the quantity of benefits payments and the expected duration for coverage within the group of insurance contracts issued, and the frequency and severity of occurrence of insured events.
iv) Other amounts such as experience adjustments on premiums collected for current or past services.
The Group determines insurance revenue related to insurance acquisition cash flows by allocating the portion of the premiums that related to recovering those cash flows to each reporting period in a systematic way on the basis of the passage of time; also, recognizes the same amount as insurance service expenses.
② Recognition of insurance revenue under the premium allocation approach.
Under the premium allocation approach, insurance revenue is recognized by allocating the expected premium income (excluding investment components) for services provided over each period on the basis of the passage of time. However, if the expected pattern of release of risk during the coverage period differs significantly from the passage of time, the expected premium income is calculated on the basis of expected timing of incurred insurance service expenses.
③ Recognition of insurance service expenses
The insurance service expenses incurred as a result of issuing the group of insurance contracts issued consist of the following.
i) Increase in the liabilities for incurred claims and changes in the fulfilment cash flows related to premiums and expenses (excluding repayment of investment components).
ii) Amortization of insurance acquisition cash flows (the same amount is recognized as insurance revenue and insurance service expenses).
iii) Changes in loss components recognized for the first time in onerous groups of contracts and loss components related to future services.
④ Recognition of reinsurance revenue and reinsurance service expenses for the group of reinsurance contracts held.
The revenue and expenses arising from the group of reinsurance contracts held is recognized by adopting the method of recognizing insurance service expenses and insurance revenue of the group of underlying insurance contracts, with adjustments made to reflect the characteristics of reinsurance contracts held (revenue being the amount recovered from reinsurers and expenses being the allocated portion of premiums paid to reinsurers).
iv) Contract modifications and terminations
The Group derecognises the original contract and recognizes the modified contract as a new contract when the insurance contract terms are changed and specific criteria are met. If the contract modification does not meet such criteria, the effect of the contract modification is accounted for as changes in estimated fulfilment cash flows. There were no instances during the current and prior periods where the original contract was
 
F-42

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
removed and the modified contract was recognized as a new contract. When an insurance contract is extinguished (due to expiration, fulfilment, or cancellation of obligations stated in the insurance contract), the Group removes the insurance contract, adjusts the estimated fulfilment cash flows and contractual service margin related to the removed contract within the group of insurance contracts issued, and reflects the removed contract in the number of coverage units of the group of insurance contracts issued.
v) Change in accounting treatment of accounting estimates measured in the interim financial statements
The Group has adopted an accounting policy of not changing the accounting treatment of accounting estimates measured in interim financial statements when preparing subsequent interim financial statements and annual financial statements.
vi) Presentation
The Group separately presents the book value of insurance contract portfolio, which is an asset, the book value of the insurance contract portfolio, which is a liability, the reinsurance contract portfolio held, which is an asset, and the reinsurance contract portfolio held, which is a liability, respectively, in the consolidated statement of financial position. Furthermore, it distinguishes between insurance revenue and reinsurance service expenses, as well as insurance service expenses and reinsurance revenue, without offsetting them against each other in the statement of comprehensive income.
The Group includes the time value of money and the effects of financial risks, as well as their fluctuations, in insurance finance income (expenses). The Group has chosen an accounting policy to differentiate between insurance finance income (expenses) for the period as either recognized in the current income or in other comprehensive income. For insurance groups where changes in assumptions related to financial risks significantly impact policyholder benefits, the effective interest rate method is applied. For other insurance groups, the effective interest rate determined at initial recognition is used to calculate insurance finance income (expenses) recognized in the current period. In cases where the variable fee approach is applied to insurance groups holding underlying items, the amount recognized as insurance finance income (expenses) in the current period is determined to eliminate accounting mismatches with the underlying items and recognized in the current income.
vii) Accounting policies related to transitions
Under IFRS 17, insurance companies are required to identify, recognize, and measure the group of insurance contracts issued (using the retrospective approach) as if they had always applied IFRS 17 before the transition date. However, if this method is impractical, they may choose to apply the modified retrospective approach or the fair value approach. However, for the group of insurance contracts issued with certain direct participation features, even if they meet the criteria for applying the retrospective approach, the fair value approach may be applied.
The Group has applied the modified retrospective approach to the group of insurance contracts issued within three years prior to the transition date (January 1, 2022, the beginning of the annual reporting period preceding the initial application date of IFRS 17 ‘
Insurance Contracts’
), covering contracts issued from 2019 to 2021, as well as to the group of insurance contracts acquired through business combinations (date of business combination: January 1, 2019) applying the general model. For other group of insurance contracts
 
F-4
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
issued and reinsurance contracts held, the fair value approach has been adopted. Additionally, the Group adjusted the existing carrying amounts based on historical cost to the current fulfilment value assessment.
The modified retrospective approach aims to achieve results very close to those of fully retrospective application, utilizing reasonable and supportable information without excessive costs or efforts. The fair value approach involves evaluating the group of insurance contracts issued using fair value measurements, as per IFRS 13
‘Fair Value Measurement’
. When applying the fair value approach, items such as contractual service margins for remaining coverage are determined based on the difference between the fair value of the group of insurance contracts issued at the transition date and the fulfilment cash flows.
(u) Insurance contracts – policy applicable before January 1, 2023
i) Investment contract liabilities, including insurance contract liabilities and discretionary dividend factors
The group establishes liability reserves in accordance with the Insurance Business Law and the related regulations. The reserves are calculated according to the insurance policy, insurance premiums and liability reserve calculation method. The main contents are as follows.
i-1)
Premium reserves
This is the amount to be accumulated for insurance claim payable for the existing contracts as of the end of the reporting period, the reserves are calculated by deducting the present value of net premiums to be earned after the end of the reporting period from the present value of claims to be paid to the policyholder after the date of the statement of financial position.
i-2)
Unearned premium reserves
Among premiums that are due for payment before the end of the reporting period, the prepaid premium reserves for the next period are calculated through a premium and liability reserves calculation method.
i-3)
Guarantee reserves
The total amount of reserve for variable minimum guarantee (①) and reserve for general account guarantee (②) is provided as guarantee reserve.
 
 
Variable minimum guarantee reserve
This reserve is the amount that must be accumulated to guarantee insurance premiums above a certain level for contracts maintained as of the end of the reporting period, and is measured at the higher of:
i) the average amount of the top 30% of net loss expected in the future
ii) the minimum required amount by insurance types, minimum guarantees, level of guarantees and limits of stock investment portion
 
F-4
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
 
General account guarantee reserve
As of the end of the reporting period, the amount of reserve for insurance contracts that are insured under general account is required to be paid to guarantee the level of refunds, and select the largest of the following:
i) Average of the amount deducted from the appropriateness of the liability reserve calculated by excluding the guarantee option from the appropriateness evaluation of the liability reserve calculated by including the guarantee option for each interest rate scenario
ii) The amount of compensation (including annulment contract) against the guarantee received from the policy holder by the rate applied at the premium calculation in the insurance premium and liability reserve calculation method
 
 
i-4)
Reserve for outstanding claims
As of the end of the reporting period, the Group has accrued the amount for which the reason for the payment of insurance claims, etc. has been incurred and the amount of the claim payment has not been paid yet due to the dispute or lawsuit related to the insurance settlement (pending in the Financial Dispute Mediation Committee). In addition, the Group recognizes unrecognized losses based on historical experience.
 
 
i-5)
Reserves for participating policyholders’ dividends
The reserve is provided for the purpose of contributing to the policyholder dividend according to the laws and regulations and the reserve for dividend reserve for the policyholder and the dividend reserve for the subsequent business year.
The policyholder dividend reserve is the amount that is not paid as of the end of the reporting period for the settlement amount and the reserve for dividend policy for the next fiscal year is based on the policyholder dividend calculated on the insurance contract effective as of the end of the reporting period.
 
 
Excess crediting rate reserve
In the case of a dividend insurance contract which has been maintained for more than one year as of the end of the reporting period among contracts signed before October 1, 1997, the difference between the planned interest rate and the
one-year
maturity deposit rate shall be preserved.
 
 
Mortality dividend reserve
Dividends arising from contracts that are maintained for more than one year at the end of the reporting period are used to offset the expected mortality and actual mortality rates applied to premiums.
 
 
Interest dividend reserve
For the contracts that have been maintained for more than one year as of the end of the reporting period, the amount calculated by applying the interest dividend reserve rate to the net written premium reserve less the unearned acquisition costs. However, the insurance sold before October 1, 1997 is applied to the amount
 
F-45

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
deducted from the net premium in the event that the planned interest rate by the insurance product is less than the dividend standard.
 
 
Reserves for long-term special dividends
For the effective dividend policy agreement that has been maintained for 6 years or more, the amount calculated by applying the long-term special dividend rate to the amount deducted from the net premiums for the end of the year.
However, insurance sold before October 1, 1997 is applied to the deduction of unearned premiums at the end of the year when the expected interest rate by the insurance product is less than the dividend standard rate.
 
 
i-6)
Reserve for interest dividends
In order to cover the policyholder dividend in the future, the total amount is set aside according to business performance according to the law or insurance contracts.
 
 
i-7)
Reserve for dividend insurance loss reserve
In accordance with the regulations set by the supervisory authority, dividend insurance profit is accumulated within 30/100 of the contractor’s stake. The reserve for the compensation of dividend insurance losses shall compensate for the loss of dividend insurance contracts in accordance with the provisions of the fiscal year within five years from the end of the accumulated reporting period and shall be used as the policyholder dividend source for the individual contractor.
ii) Contractor’s equity adjustment
In accordance with IAS 39, the Group classifies the gains and losses of available for sale financial assets as policyholder’s equity and shareholders’ equity based on the reserve ratio for dividend paying and
non-dividend
paying insurance for the year ended December 31, 2022, and the portion of policyholder’s equity is accounted as policyholder’s equity adjustment.
iii) Evaluation of debt appropriateness
At the end of each reporting period, the group assesses whether the recognized insurance liability is appropriate using the current estimates of future cash flows of the policy, and if the carrying value of the insurance liability is deemed to be inappropriate in terms of the estimated future cash flows. The reserve for premiums is added to the profit or loss by the amount corresponding to the deficiency.
iv) Reinsurance assets
The group presents the recoverable amount of reinsurance assets. The group assesses at the end of each reporting period whether there is objective evidence that a reinsurance asset is impaired. If there is objective evidence that the entity will not be able to collect all amounts under the terms of the agreement as a result of an event that occurred after the initial recognition and if the event has a reliable and measurable impact on the amount to be received. If reinsurance assets are determined to be impaired, impairment loss is recognized in the profit and loss for the current period.
 
F-46

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
v) Deferred acquisition cost
The group recognizes unrealized gains and losses arising from long-term insurance contracts as assets and amortizes the premiums over the life of the insurance contracts equally. If the contribution period exceeds 7 years, the amortization period is 7 years if there is an unrecognized balance at the date of the cancelation, the entire amount of the cancelation is amortized in the fiscal year to which the cancelation date belongs. But, if the ratio of additional premiums is higher at the early stage of the insurance period for the purpose of recovering the excess of the unearned premiums and the early settlement costs, the new settlement expenses are treated as the period expense.
 
 
(v)
Recognition of revenues and expenses
The Group’s revenues are recognized using five-step revenue recognition model as follows: ① ‘Identifying the contract’
g
② ‘Identifying performance obligations’
g
③ ‘Determining the transaction price’
g
④ ‘Allocating the transaction price to performance obligations’
g
⑤ ‘Recognizing the revenue by satisfying performance obligations’.
i) Interest income and expense
Interest income and expense are recognized in profit or loss using the effective interest method.
ii) Fees and commission income
The recognition of revenue for financial service fees depends on the purposes for which the fees are assessed and the basis of accounting for any associated financial instrument.
 
 
Fees that are an integral part of the effective interest rate of a financial instrument
Such fees are generally treated as an adjustment to the effective interest rate. Such fees may include compensation for activities such as evaluating the borrower’s financial condition, evaluating and recording guarantees, collateral and other security arrangements, preparing and processing documents, closing the transaction and the origination fees received on issuing financial liabilities. However, when the financial instrument is measured at fair value with the change in fair value recognized in profit or loss, the fees are recognized as revenue when the instrument is initially recognized.
 
 
Fees earned as services are provided
Fees and commission income, including investment management fees, sales commission, and account servicing fees, are recognized as the related services are provided.
 
 
Fees that are earned on the execution of a significant act
The fees that are earned on the execution of a significant act including commission on the allotment of shares or other securities to a client, placement fee for arranging a loan between a borrower and an investor and sales commission, are recognized as revenue when the significant act has been completed.
 
F-4
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
iii) Dividend income
Dividend income is recognized when the shareholder’s right to receive payment is established. Dividend income is categorized on the classification of equity instruments.
 
 
(w)
Revenue from Contracts with Customers
The fair value of the consideration received or receivable in exchange for the initial transaction is allocated to the reward points (“points”) and the remainder of the fee income. The Group provides compensation in various forms such as payment discounts and free gifts. The consideration to be allocated to the points is estimated based on the fair value of the monetary benefits to be provided in consideration of the expected recovery rate of points awarded in accordance with the customer loyalty program and the expected time of recovery. The consideration allocated to the points is recognized as a consideration to be paid to the customer and deducted from fees and commission income.
 
 
(x)
Income tax
The Group applies a consolidated tax method based on a consolidated tax base and a domestic corporation (hereinafter referred to as the “Consolidated Entity Corporation “) that is fully controlled by the consolidated parent company and the consolidated tax base.
The Group evaluates the feasibility of temporary differences, taking into account the future taxable income of individual companies and consolidated groups, respectively. The change in deferred tax assets (liabilities) was recognized as expense (income), except for the amount associated with items directly added to the equity account.
For additional temporary differences in subsidiaries, associates, and joint venture investment interests, the Group may control the timing of the disappearance of temporary differences. All deferred tax liabilities are recognised except in cases where temporary differences are unlikely to dissipate in the foreseeable future. Deferred tax assets arising from deductible temporary differences are likely to be extinguished in the foreseeable future. In addition, it is recognised when taxable income is likely to be used for temporary differences.
The carrying amount of deferred tax assets is reviewed at the end of each reporting period. The carrying amount of deferred tax assets is reduced when it is no longer likely that sufficient taxable income will be generated to use benefits from deferred tax assets.
Tax uncertainties arise from a claim of reassessment or refund of tax that the Group made, or tax investigation etc., due to complexity of transactions or the differences between the Group’s tax policy and authority’s interpretation. In accordance with IFRIC 23, the Group recognizes tax assets when anticipating tax refund on the tax paid due to tax authorities imposing, and tax liabilities when anticipating tax payment due to tax investigations, etc. In addition, the amount expected to be paid as a result of the tax investigation is recognized as the tax liability.
 
 
(y)
Accounting for trust accounts
The Group accounts for trust accounts separately from its bank accounts under the Financial Investment Services and Capital Markets Act No. 114 and thus the trust accounts are not included in the accompanying
 
F-4
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
3.
Material accounting policies (continued)
 
consolidated financial statements. In this regard, the funds lent to the trust account are counted as trust account loans and loans borrowed from the trust account as other accounting accounts
(non-payment
of the trust account). In accordance with the Financial Investment Business Regulations, trust remuneration is acquired in connection with the operation, management, and disposal of trust property, and it is counted as the operating profit of trust business.
 
 
(z)
New standards and amendments not yet adopted by the Group
The following new accounting standards and amendments have been published that are not mandatory for annual periods beginning after January 1, 2023, and have not been early adopted by the Group. The Group did not early adopt the following new standards and amendments when preparing consolidated financial statements.
i) IAS 1 ‘Presentation of Financial Statements’ amended—Classification of Liabilities as Current or
Non-current
and Borrowing covenants for
Non-current
liabilities
These amendments, issued in 2020 and 2022, clarify the requirements for the classification of liabilities as current or
non-current
and require disclosure of information about
non-current
liabilities that have future borrowing covenants with which they must comply. These amendments are scheduled to take effect from the first fiscal year beginning after January 1, 2024, and the Group does not expect these amendments to have a significant impact on the consolidated financial statements.
ii) IAS 7 ‘Cash Flow Statement’ and IFRS 7 ‘Financial Instruments: Disclosures’ Supplier Finance Agreement
These amendments require disclosure of notes on supplier finance arrangements to help users of consolidated financial statements understand the impact of supplier finance arrangements on the entity’s debt, cash flow and degree of exposure to liquidity risk. These amendments will be applied from fiscal years beginning on or after January 1, 2024, and the Group does not expect this amendment to have a significant impact on the consolidated financial statements.
iii) The following new and amended standards are not expected to have a significant impact on the consolidated entity.
 
   
Lease liabilities arising from sale and leaseback transactions (IFRS 16 ‘
Lease
’)
 
   
Crypto assets disclosure (IAS 1 ‘
Financial Statements Presentation
’)
 
F-4
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
4.
Significant estimates and judgments
The preparation of financial statements requires the Group to make estimates and assumptions concerning the future. Management also needs to exercise judgment in applying the Group’s accounting policies. Estimates and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. As the resulting accounting estimates will, by definition, seldom equal the related actual results, it can contain a significant risk of causing a material adjustment. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next financial year are discussed below.
 
 
(a)
Estimation of impairment of goodwill
The Group reviews the goodwill annually in accordance with the accounting policy in Note 3. The recoverable amount of the cash-generating unit (group) is determined based on the
value-in-use
calculation. These calculations are based on estimates.
 
 
(b)
Income taxes
The Group is subject to tax laws from various countries. In the normal course of business, there are various types of transactions and different accounting methods that may add uncertainties to the decision of the final income taxes. The Group has recognized current and deferred taxes that reflect tax consequences based on the best estimates in which the Group expects, at the end of the reporting period, to recover or settle the carrying amount of its assets and liabilities. However, actual income taxes in the future may not be identical to the recognized deferred tax assets and liabilities, and this difference can affect current and deferred tax at the period when the final tax effect is determined.
 
 
(c)
Fair value of financial instruments
The fair values of financial instruments (e.g.
over-the-counter
derivatives) which are not actively traded in the market are determined by using valuation techniques. The Group determines valuation techniques and assumptions based on significant market conditions at the end of each reporting period. Diverse valuation techniques are used to determine the fair value of financial instruments, from generic valuation techniques to internally developed valuation models that incorporate various types of assumptions and variables.
 
 
(d)
Allowance for credit loss, guarantees and unused loan commitments
The Group determines and recognizes allowances for losses on debt securities, loans and other receivables measured at amortized cost or FVOCI, and recognizes provisions for guarantees and unused loan commitments through impairment testing. The accuracy of allowances and provisions for credit losses are determined by the estimation of expected cash flows for individually assessed allowances, and methodology and assumptions used for collectively assessed allowances and provisions for groups of loans, guarantees and unused loan commitments.
 
 
(e)
Insurance contract assets (liabilities) and reinsurance contract assets (liabilities)
The Group calculates the present value of the future cash flows of the remaining benefit liabilities and incurred claims liabilities for measurement purposes. This involves estimating the neutral present value of
 
F-
50

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
4.
Significant estimates and judgments (continued)
 
future cash flows, considering the time value of money, adjusting for financial risks associated with future cash flows, and making risk adjustments for
non-financial
risks. The measurement of the present value of these cash flows is determined by estimating relevant market variables, assessing uncertainties regarding the amounts and timing of future cash flows, considering actuarial and economic assumptions, and other risks.
The Group calculates the profit earned during the period from the provision of insurance contract services based on the number of insurance units of the group of insurance contracts issued. The number of insurance units of the group of insurance contracts issued are determined by the quantitative units of insurance services provided under individual contracts and the expected duration.
 
 
5.
Financial risk management
(a) Overview
Shinhan Financial Group Co., Ltd. (collectively the “Group”) manages various risks that may be arisen by each business sector and the major risks to which the Group is exposed include credit risk, market risk, interest rate risk, and liquidity risk. These risks are recognized, measured, controlled and reported in accordance with risk management guidelines established at the controlling company level and at the subsidiary level.
i) Risk management principles
The risk management principles of the Group are as follows:
 
   
All business activities take into account the balance of risks and profits within a predetermined risk trend.
 
   
The controlling company shall present the Group Risk Management Model Standards and supervise their compliance, and have responsibility and authority for group-level monitoring.
 
   
Operate a risk-related decision-making system that enhances management’s involvement.
 
   
Organize and operate risk management organizations independent of the business sector.
 
   
Operate a performance management system that clearly considers risks when making business decisions.
 
   
Aim for preemptive and practical risk management functions.
 
   
Share a cautious view to prepare for possible deterioration of the situation.
ii) Risk management organization
The basic policies and strategies for risk management of the Group are established by the Risk Management Committee (collectively the “Group Risk Management Committee”) within the controlling company’s Board of Directors. The Group’s Chief Risk Management Officer (CRO) assists the Group Risk Management Committee and consults the risk policies and strategies of the group and each subsidiary through the Group Risk Council, which includes the Chief Risk Management Officer of each subsidiary. The subsidiary implements the risk policies and strategies of the Group through each company’s risk management committee, risk-related committee, and risk management organization, and consistently establishes and implements the detailed risk policies and strategies of the subsidiary. The risk management team of the controlling company assists the Group’s chief risk management officer for risk management and supervision.
 
F-
51

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
Shinhan Financial Group has a hierarchical limit system to manage the risks of the Group to an appropriate level. The Group Risk Management Committee sets the risk limits that can be assumed by the Group and its subsidiaries, while the Risk Management Committee and the Committee of each subsidiary set and manage detailed risk limits by risk, department, desk and product types.
 
 
Group Risk Management Committee
The Group established the risk management system for the Group and each of its subsidiaries, and comprehensively manages group risk-related matters such as establishing risk policies, limits, and approvals. The Committee consists of directors of the Group.
The resolution of the Committee is as follows:
 
   
Establish risk management basic policy in line with management strategy
 
   
Determine the level of risk that can be assumed by the Group and each subsidiary
 
   
Approve appropriate investment limit or loss allowance limit
 
   
Enact and amend the Group Risk Management Regulations and the Group Risk Council Regulations
 
   
Matters concerning risk management organization structure and division of duties
 
   
Matters concerning the operation of the risk management system
 
   
Matters concerning the establishment of various limits and approval of limits
 
   
Make decisions on approval of the FSS’s internal rating law for
non-retail
and retail credit rating systems
 
   
Matters concerning risk disclosure policy
 
   
Analysis of crisis situation, related capital management plan and financing plan
 
   
Matters deemed necessary by the board of directors
 
   
Materials required by external regulations such as the Financial Services Commission and other regulations and guidelines
 
   
Matters deemed necessary by the Chairman
The resolution of the Group Risk Management Committee is reported to the Board of Directors.
 
 
Group Risk Management Council
In order to maintain the Group’s risk policy and strategy consistently, the Group decides what is necessary to discuss the risks of the Group and to carry out the policies set by the Group Risk Management Committee. The members are chaired by the group’s risk management officer and consist of the risk management officers of major subsidiaries.
iii) Group Risk Management System
 
 
Management of the risk capital
Risk capital refers to the capital required to compensate for the potential loss (risk) if it is actually realized. Risk capital management refers to the management of the risk assets considering its risk appetite, which is a
 
F-
52
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
datum point on the level of risk burden compared to available capital, so as to maintain the risk capital at an appropriate level. The Group and subsidiaries establish and operate a risk planning process to reflect the risk plan in advance when establishing financial and business plans for risk capital management, and establish a risk limit management system to control risk to an appropriate level.
 
 
Risk Monitoring
In order to proactively manage risks by periodically identifying risk factors that can affect the group’s business environment, the Group has established a multi-dimensional risk monitoring system. Each subsidiary is required to report to the Group on key issues that affect risk management at the group level. The Group prepares weekly, monthly and occasional monitoring reports to report to Group management including the CRO.
In addition, the Risk Dashboard is operated to derive abnormal symptoms through three-dimensional monitoring of major portfolios, increased risks, and external environmental changes of assets for each subsidiary. If necessary, the Group takes preemptive risk management to establish and implement countermeasures.
 
 
Risk Reviewing
When conducting new product, new business and major policy changes, risk factors are reviewed by using a
pre-defined
checklist to prevent indiscriminate promotion of business that is not easy to judge risk and to support rational decision making. The subsidiary’s risk management department conducts a preliminary review and post-monitoring process on products, services, and projects to be pursued in the business division. In case of matters that are linked or jointly promoted with other subsidiaries, the risk reviews are carried out after prior-consultation with the risk management department of the Group.
 
 
Risk management
The Group maintains a group wide risk management system to detect the signals of any risk crisis preemptively and, in the event of a crisis actually happening, to respond on a timely, efficient and flexible basis so as to ensure the Group’s survival as a going concern. Each subsidiary maintains crisis planning for four levels of contingencies, namely, ‘cautious’, ‘alert’, ‘imminent crisis’ and ‘crisis’ determination of which is made based on quantitative and qualitative monitoring and consequence analysis, and upon the happening of any such contingency, is required to respond according to a prescribed contingency plan. At the controlling company level, the Group maintains and installs crisis detection and response system which is applied consistently group-wide, and upon the happening of any contingency at two or more subsidiary level, the Group directly takes charge of the situation so that the Group manages it on a concerted group wide basis.
 
 
(b)
Credit risk
Credit risk is the risk of potential economic loss that may be caused if a customer or counterparty to a financial instrument fails to meet its contractual obligations, and is the largest risk which the Group is facing. The Group’s credit risk management encompasses all areas of credit that may result in potential economic loss, including not just transactions that are recorded on balance sheets, but also
off-balance-sheet
transactions such as guarantees, loan commitments and derivative transactions.
 
F-53

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
Shinhan Bank’s basic policy on credit risk management is determined by the Risk Policy Committee. The Risk Policy Committee consists of the chairman of the Chief Risk Officer (CRO), the Chief Credit Officer (CCO), the head of the business group, and the head of the risk management department, and decides the credit risk management plan and the direction of the loan policy for the entire bank. Apart from the Risk Policy Committee, the Credit Review Committee is established to separate credit monitoring, such as large loans and limit approval, and is composed of chairman, the CCO, CRO and the head of the group in charge of the credit-related business group, the head of the credit planning department, and the senior examination team to enhance the credit quality of the loan and profitability of operation.
Shinhan Bank’s credit risk management includes processes such as credit evaluation, credit monitoring, and credit supervision, and credit risk measurement of counterparties and limit management processes and credit risk measurements for portfolios. All loan customers of Shinhan Bank are evaluated and managed with credit ratings. Retail customers are evaluated by summing up the information of personal information Shinhan bank’s internal information and external credit information, and the corporate customers are evaluated by considering financial and
non-financial
items such as industrial risk, operating risk, and management risk. The evaluated credit rating is used for credit approval, limit management, pricing, credit loss provisioning, etc., and is the basis for credit risk management. The credit evaluation system is divided into an evaluation system for retail customers, a SOHO evaluation system, and an evaluation system for corporate customers. It is subdivided and refined by each model to reflect the Basel III requirements. The corporate credit decision is based on a collective decision-making system, making objective and prudent decisions. In the case of a general credit of loans, the credit is approved based on the consultation between branch’s RM (Relationship Manager) and loan officers of each business division’s headquarters. In the case of a large or important credit, the credit is approved by the review council. In particular, the Credit Deliberation Committee, the highest decision-making body of the loan, reviews for important loans such as large loans. Credits for retail customers are monitored by an automated credit scoring systems (CSS) based on objective statistical methods and bank credit policies.
Shinhan Bank operates a regular monitoring system for the regular management of individual loans. The loan officers and RM evaluate the adequacy of the result of the loan review by automatically searching for anticipated insolvent companies among business loan partners, and if necessary, the credit rating of the corporate is requested of an adjustment. In accordance with these procedures, the corporate customers are classified as an early warning company, an observation company, and a normal company, and then are managed differently according to the management guidelines for each risk stage, thereby preventing the insolvency of the loan at an early stage. The financial analysis support system affiliated with a professional credit rating agency supports credit screening and management, and the credit planning department calculates and manages industrial grades, and analyzes and provides industry trends and company information. In order to control the credit risk for the credit portfolio to an appropriate level, credit VaR limits are set and managed for each business and business sector, and to prepare for the credit risk caused by biased exposure to specific sectors, the Group sets and manages exposure limits for each sector by the party, industry, country, etc.
Shinhan Card’s basic policy on credit risk is determined by the Risk Management Committee. The Risk Management Committee consists of the Risk Management Officer (CRO) as the chairperson, and is composed of the heads of each business division and supporting division, and the heads of related departments. Apart from the RMC, a credit committee in charge of monitoring corporate credits and other important credits over a certain amount has been established to separate credit policy decisions from credit monitoring.
 
F-54

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
Shinhan Card’s credit rating system is divided into ASS (Application Scoring System) and BSS (Behavior Scoring System). Unless a customer fall under “rejections due to policy” (such circumstances include delinquency of other credit card companies) and his/her credit rating is above a certain rate, an application of AS is approved. There is a separate screening criterion for credit card customers, who has maintained its relationship with Shinhan Financial Group for a long-term and has a good credit history. In addition, the elements of credit ratings are used as the basis for setting limits when issuing cards. The BSS, which is recalculated monthly, predicts the delinquency probability of cardholders, and utilizes it to monitor members and monitor portfolio risk. 
i) Techniques, assumptions and input variables used to measure impairment
i-1)
Determining significant increases in credit risk since initial recognition
At the end of each reporting period, the Group assesses whether the credit risk on a financial instrument has increased significantly since initial recognition. When making the assessment, the Group uses the change in the risk of a default occurring over the expected life of the financial instrument instead of the change in the amount of expected credit losses.
To make the assessment, the Group compares the risk of a default occurring on the financial instrument as at the reporting date with the risk of a default occurring on the financial instrument as at the date of initial recognition and considers reasonable and supportable information, that is available without undue cost or effort, and is indicative of significant increases in credit risk since initial recognition. Information includes the default experience data held by the Group and analysis by an internal credit rating expert.
i-1-1)
Measuring the risk of default
The Group assigns an internal credit risk rating to each individual exposure based on observable data and historical experiences that have been found to have a reasonable correlation with the risk of default. The internal credit risk rating is determined by considering both qualitative and quantitative factors that indicate the risk of default, which may vary depending on the nature of the exposure and the type of borrower.
i-1-2)
Measuring term structure of probability of default
Internal credit risk rating is the main variable inputs to determine the duration structure for the risk of default. The Group accumulates information after analyzing the information regarding exposure to credit risk and default information by the type of product and borrower and results of internal credit risk assessment. For some portfolios, the Group uses information obtained from external credit rating agencies when performing these analyses.
The Group applies statistical techniques to estimate the probability of default for the remaining life of the exposure from the accumulated data and to estimate changes in the estimated probability of default over time.
i-1-3)
Significant increases in credit risk
The Group uses the indicators defined as per portfolio to determine the significant increase in credit risk and such indicators generally consist of changes in the risk of default estimated from changes in the internal credit risk rating, qualitative factors, days of delinquency, and others. The method used to determine
 
F-55

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
whether credit risk of financial instruments has significantly increased after the initial recognitions is summarized as follows:
 
Corporate exposures
 
Retail exposures
 
Card exposures
Significant change in credit ratings   Significant change in credit ratings   Significant change in credit ratings
Continued past due more than 30 days   Continued past due more than 30 days   Continued past due more than 7 days (personal card)
Loan classification of precautionary or below   Loan classification of precautionary or below   Loan classification of precautionary or below
Borrower with early warning signals   Borrower with early warning signals   Specific delinquent pool segment
Negative net assets   Specific pool segment  
Adverse audit opinion or disclaimer of opinion   Collective loans for housing for which the constructors are insolvent  
Interest coverage ratio below 1 for a consecutive period of three years or negative cash flows from operating activities for a consecutive period of two years   Loans with identified indicators for significant increases in other credit risk  
Loans with identified indicators for significant increases in other credit risk    
The Group assumes that the credit risk of the financial instrument has been increased significantly since initial recognition if a specific exposure is past due more than 30 days (except, for a specific portfolio if it is past due more than 7 days). The Group counts the number of days past due from the earliest date on which the Group fails to fully receive the contractual payments from the borrower, and does not take into account the grace period granted to the borrower.
The Group regularly reviews the criteria for determining if there have been significant increases in credit risk from the following perspective:
 
   
A significant increase in credit risk shall be identified prior to the occurrence of default.
 
   
The criteria established to judge the significant increase in credit risk shall have a more predictive power than the criteria for days of delinquency.
 
   
As a result of applying the judgment criteria, there should be no excessively frequent movement between the
12-month
expected credit loss accumulation target and the entire period expected credit loss accumulation target.
i-2)
Modified financial assets
If the contractual cash flows on a financial asset have been modified through renegotiation and the financial asset is not derecognized, the Group assesses whether there has been a significant increase in the credit risk
 
F-56

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
of the financial instrument by comparing the risk of a default occurring at initial recognition based on the original, unmodified contractual terms and the risk of a default occurring at the reporting date based on the modified contractual terms.
The Group may adjust the contractual cash flows of loans to customers who are in financial difficulties in order to manage the risk of default and enhance the collectability (hereinafter referred to as ‘debt restructuring’). These adjustments generally involve extension of maturity, changes in interest payment schedule, and changes in other contractual terms.
Debt restructuring is a qualitative indicator of a significant increase in credit risk and the Group recognizes lifetime expected credit losses for the exposure expected to be the subject of such adjustments. If a borrower faithfully makes payments of contractual cash flows that are modified in accordance with the debt restructuring or if the borrower’s internal credit rating has recovered to the level prior to the recognition of the lifetime expected credit losses, the Group recognizes the
12-month
expected credit losses for that exposure again.
i-3)
Risk of default
The Group considers a financial asset to be in default if it meets one or more of the following conditions:
 
   
If a borrower is overdue 90 days or more from the contractual payment date,
 
   
If the Group judges that it is not possible to recover principal and interest without enforcing the collateral on a financial asset
The Group uses the following indicators when determining whether a borrower is in default:
 
   
Qualitative factors (e.g. breach of contractual terms),
 
   
Quantitative factors (e.g. if the same borrower does not perform more than one payment obligations to the Group, the number of days past due per payment obligation. However, in the case of a specific portfolio, the Group uses the number of days past due for each financial instrument),
 
   
Internal observation data and external data
The definition of default applied by the Group generally conforms to the definition of default defined for regulatory capital management purposes; however, depending on the situations, the information used to determine whether a default has occurred and the extent thereof may vary.
i-4)
Reflection of forward-looking information
The Group reflects future forward-looking information presented by a group of internal experts based on various information when measuring expected credit losses. The Group utilizes economic forecasts disclosed by domestic and foreign research institutes, governments, and public institutions to predict forward-looking information.
The Group reflects future macroeconomic conditions anticipated from a neutral standpoint that is free from bias in measuring expected credit losses. Expected credit losses in this respect reflect conditions that are most likely to occur and are based on the same assumptions that the Group used in its business plan and management strategy.
The Group analyzed the data experienced in the past, derived correlations between major macroeconomic variables and credit risks required for predicting credit risk and credit loss for each portfolio, and then
 
F-5
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
reflected future forecast information through regression estimation. To reflect the economic uncertainty of domestic and international situation, the Group has reviewed the 3 scenarios of upside, central and downside to reflect the final forward-looking information. For the years ended December 31, 2023 and 2022, macroeconomic variables used by the Group are as follows for each scenario.
<December 31, 2022>
① Upside scenario
 
Major variables (*1)
 
Correlation
between
credit risks
   
2022.4Q (*2),(*3)
   
2023 (*2),(*3)
 
 
1Q
   
2Q
   
3Q
   
4Q
 
GDP growth rate (YoY %)
    (-)       1.4       1.6       1.7       2.5       3.9  
Private consumption index (YoY %)
    (-)       3.6       4.9       2.8       2.1       3.6  
Facility investment growth rate (YoY %)
    (-)       6.6       1.5       2.0       (4.2     5.3  
Consumer price index growth rate (%)
    (+)       5.3       5.0       4.0       3.4       3.0  
Balance on current account (100 million dollars)
    (-)       15.0       30.0       40.0       80.0       100.0  
Government bond 3y yields (%)
          3.9       3.7       4.0       4.0       4.0  
 
② Central scenario
 
           
Major variables (*1)
 
Correlation
between
credit risks
   
2022.4Q (*2),(*3)
   
2023 (*2),(*3)
 
 
1Q
   
2Q
   
3Q
   
4Q
 
GDP growth rate (YoY %)
    (-)       1.4       0.4       0.5       1.2       3.7  
Private consumption index (YoY %)
    (-)       3.6       3.8       1.5       0.6       2.8  
Facility investment growth rate (YoY %)
    (-)       6.6       0.8       1.0       (5.3     4.6  
Consumer price index growth rate (%)
    (+)       5.3       5.3       4.4       3.8       3.4  
Balance on current account (100 million dollars)
    (-)       15.0       20.0       30.0       60.0       80.0  
Government bond 3y yields (%)
          3.9       4.0       4.2       4.2       4.2  
 
③ Downside scenario
 
           
Major variables ( *1)
 
Correlation

between
credit risks
   
2022.4Q (*2),(*3)
   
2023 (*2),(*3)
 
 
1Q
   
2Q
   
3Q
   
4Q
 
GDP growth rate (YoY %)
    (-)       1.4       (0.4     (0.5     (0.1     2.9  
Private consumption index (YoY %)
    (-)       3.6       2.9       0.3       (0.8     1.9  
Facility investment growth rate (YoY %)
    (-)       6.6       0.2       0.3       (6.4     3.4  
Consumer price index growth rate (%)
    (+)       5.3       5.7       4.8       4.4       3.8  
Balance on current account (100 million dollars)
    (-)       15.0       10.0       20.0       40.0       60.0  
Government bond 3y yields (%)
          3.9       4.3       4.6       4.6       4.6  
 
F-5
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
④ Worst scenario

 
Major variables (*1)
 
Correlation

between
credit risks
 
Economic Crisis for 1 year (*4)
 
GDP growth rate (YoY %)
  (-)     (5.1
Private consumption index (YoY %)
  (-)     (11.9
Facility investment growth rate (YoY %)
  (-)     (38.6
Consumer price index growth rate (%)
  (+)     7.5  
Balance on current account (100 million dollars)
  (-)     401.1  
Government bond 3y yields (%)
      4.4  
 
  (*1)
As a result of examining the correlation between each variable, Shinhan Bank applied the GDP growth rate and private consumption index increase rate, etc. as the major variables to reflect the final forward-looking information, while, Shinhan Card applied the GDP growth rate, facility investment change rate, and current account balance, etc. as the major variables. In addition to the table above, the Group has selected unemployment rate and KOSPI forecasts.
  (*2)
Considering the default forecast period, the Group reflected the future economic outlook.
  (*3)
The macroeconomic outlook figures are estimated by the Group for the purpose of calculating expected credit losses based on information from domestic and foreign research institutes. Therefore, it could be different from other institutions’ estimates.
  (*4)
Shinhan Bank and Jeju Bank reviewed and reflected the Worst scenario (during the foreign exchange crisis) in addition to the three scenarios of Upside, Central and Downside.
<December 31, 2023>
① Upside scenario
 
Major variables (*1)
 
Correlation
between
credit risks
   
2023.4Q (*2),(*3)
   
2024 (*2),(*3)
 
 
1Q
   
2Q
   
3Q
   
4Q
 
GDP growth rate (YoY %)
    (-)       2.1       2.2       2.1       2.2       2.1  
Private consumption index (YoY %)
    (-)       1.8       1.7       2.3       2.5       2.4  
Facility investment growth rate (YoY %)
    (-)       (6.4     (0.6     (0.2     4.0       5.0  
Consumer price index growth rate (%)
    (+)       3.2       2.6       2.4       2.1       1.8  
Balance on current account (100 million dollars)
    (-)       140.0       80.0       90.0       130.0       150.0  
Government bond 3y yields (%)
          3.7       3.6       3.6       3.3       3.1  
 
② Central scenario
 
           
Major variables (*1)
 
Correlation
between
credit risks
   
2023.4Q (*2),(*3)
   
2024 (*2),(*3)
 
 
1Q
   
2Q
   
3Q
   
4Q
 
GDP growth rate (YoY %)
    (-)       1.5       1.6       1.4       1.5       1.8  
Private consumption index (YoY %)
    (-)       0.9       0.7       1.2       1.4       2.0  
Facility investment growth rate (YoY %)
    (-)       (7.5     (2.0     (1.7     2.4       3.9  
Consumer price index growth rate (%)
    (+)       3.4       2.8       2.8       2.5       2.1  
Balance on current account (100 million dollars)
    (-)       130.0       70.0       80.0       110.0       140.0  
Government bond 3y yields (%)
          3.7       3.6       3.6       3.5       3.3  
 
F-5
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
③ Downside scenario
 
Major variables (*1)
 
Correlation

between
credit risks
   
2023.4Q (*2),(*3)
   
2024 (*2),(*3)
 
 
1Q
   
2Q
   
3Q
   
4Q
 
GDP growth rate (YoY %)
    (-)       1.1       1.1       0.8       0.9       1.2  
Private consumption index (YoY %)
    (-)       0.4       0.0       0.3       0.6       1.0  
Facility investment growth rate (YoY %)
    (-)       (8.3     (3.8     (4.0     0.2       1.4  
Consumer price index growth rate (%)
    (+)       3.6       3.2       3.2       3.0       2.7  
Balance on current account (100 million dollars)
    (-)       120.0       60.0       70.0       100.0       120.0  
Government bond 3y yields (%)
          3.7       3.7       3.6       3.6       3.6  
 
④ Worst scenario
 
 
 
 
 
 
 
 
Major variables (*1)
 
Correlation

between
credit risks
 
Economic Crisis for 1 year (*4)
 
GDP growth rate (YoY %)
  (-)     (5.1
Private consumption index (YoY %)
  (-)     (11.9
Facility investment growth rate (YoY %)
  (-)     (38.6
Consumer price index growth rate (%)
  (+)     7.5  
Balance on current account (100 million dollars)
  (-)     401.1  
Government bond 3y yields (%)
      6.7  
 
  (*1)
As a result of examining the correlation between each variable, Shinhan Bank applied the GDP growth rate and private consumption index increase rate, etc. as the major variables to reflect the final forward-looking information, while, Shinhan Card applied the private consumption rate and CPI increase rate, etc. as the major variables. In addition to the table above, the Group has selected unemployment rate and KOSPI forecasts.
  (*2)
Considering the default forecast period, the Group reflected the future economic outlook.
  (*3)
The macroeconomic outlook figures are estimated by the Group for the purpose of calculating expected credit losses based on information from domestic and foreign research institutes. Therefore, it could be different from other institutions’ estimates.
  (*4)
Shinhan Bank and Jeju Bank reviewed and reflected the Worst scenario (during the foreign exchange crisis) in addition to the three scenarios of Upside, Central and Downside.
The predicted correlations between the macroeconomic variables
and
the risk of default, used by the Group, are derived based on long-term data over the past ten years.
The recent historical default rate is an important reference when estimating the default rate in consideration of the future economic outlook. Despite the economic contraction caused by the
COVID-19
since 2020, the historical default rate of the Group’s has remained stable because of various government support in response to the
COVID-19.
The Group manages the credit risk through classifying borrowers in moratorium of interest payments and moratorium of repayment that is one of the financial relief programs into Stage2 to reflect the impact of potential insolvency. In addition, credit risk is managed through additional expected loss assessments for
non-retail
and retail SOHO loans of borrowers holding the relevant loans, extended maturity loans and estimated loss loans from financial support programs.
The Group has considered multiple economic scenarios in applying forward-looking information to measure the expected credit losses. Assuming a 100% weighting of Upside, Central, Downside and Worst scenarios, the sensitivity to the Group’s provision for expected credit loss is not significant.
 
F-
60

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
i-5)
Measurement of expected credit losses
Key variables used in measuring expected credit losses are as follows:
 
   
Probability of default (“PD”)
 
   
Loss given default (“LGD”)
 
   
Exposure at default (“EAD”)
These variables have been estimated from historical experience data by using the statistical techniques developed internally by the Group and have been adjusted to reflect forward-looking information.
Estimates of PD over a specified period are estimated by reflecting characteristics of counterparties and their exposure, based on a statistical model at a specific point of time. The Group uses its own information to develop a statistical credit assessment model used for the estimation, and additional information observed in the market is considered for some portfolios such as a group of large corporates. When a counterparty or exposure is concentrated in specific grades, the method of measuring PD for those grades would be adjusted, and the PD by grade is estimated by considering contract expiration of the exposure.
LGD refers to the expected loss if a borrower defaults. The Group calculates LGD based on the experience recovery rate measured from past default exposures. The model for measuring LGD is developed to reflect type of collateral, seniority of collateral, type of borrower, and cost of recovery. In particular, LGD for retail loan products uses loan to value (LTV) as a key variable. The recovery rate reflected in the LGD calculation is based on the present value of recovery amount, discounted at the effective interest rate.
EAD refers to the expected exposure at the time of default. The Group derives EAD reflecting a rate at which the current exposure is expected to be used additionally up to the point of default within the contractual limit. EAD of financial assets is equal to the total carrying amount of the asset, and EAD of loan commitments or financial guarantee contracts is calculated as the sum of the amount expected to be used in the future.
In measuring expected credit losses on financial assets, the Group uses the contractual maturity as the period subject to expected credit loss measurement. The contractual maturity is computed taking into account the extension right held by the borrower.
Risk factors of PD, LGD and EAD are collectively estimated according to the following criteria:
 
   
Type of products
 
   
Internal credit risk rating
 
   
Type of collateral
 
   
Loan to value (“LTV”)
 
   
Industry that the borrower belongs to
 
   
Location of the borrower or collateral
 
   
Days of delinquency
The criteria classifying groups is periodically reviewed to maintain homogeneity of the group and adjusted if necessary. The Group uses external benchmark information to supplement internal information for a particular portfolio that did not have sufficient internal data accumulated from the past experience.
 
F-
61

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
i-6)
Write-off
of financial assets
The Group writes off a portion of or entire loan or debt security that is not expected to receive its principal and interest. In general, the Group conducts
write-off
when it is deemed that the borrower has no sufficient resources or income to repay the principal and interest. Such determination on
write-off
is carried out in accordance with the internal rules of the Group and is carried out with the approval of an external institution, if necessary. Apart from
write-off,
the Group may continue to exercise its right of collection under its own recovery policy even after the
write-off
of financial assets.
ii) Maximum exposure to credit risk
Exposure to credit risk is the exposure related to due from banks, loans, investments in debt securities, derivative transactions,
off-balance
sheet accounts such as loan commitment. The exposures of due from banks and loans are classified into government, bank, corporation or retail based on the exposure classification criteria of BASEL III credit risk weights, and the net carrying amount, excluding provisions, is presented as the maximum amount that can be exposed by credit risk.
The Group’s maximum exposure to credit risk without taking into account of any collateral held or other credit enhancements as of December 31, 2022 and 2023 is as follows:
 
    
2022
    
2023
 
Due from banks and loans at amortized cost (*1),(*3):
     
Banks
  
W
20,581,854        15,099,247  
Retail
     178,488,924        177,454,344  
Government/Public sector/Central bank
     15,534,834        21,981,065  
Corporations
     193,664,558        202,763,657  
Card receivable
     27,375,162        26,896,950  
  
 
 
    
 
 
 
     435,645,332        444,195,263  
  
 
 
    
 
 
 
Due from banks and loans at fair value through profit or loss (*3):
     
Banks
     135,214        238,740  
Corporations
     2,280,081        1,550,565  
  
 
 
    
 
 
 
     2,415,295        1,789,305  
  
 
 
    
 
 
 
Securities at fair value through profit or loss
     55,235,273        65,575,798  
Securities at fair value through other comprehensive income
     83,796,575        88,637,000  
Securities at amortized cost (*1)
     33,371,198        35,686,487  
Derivative assets
     6,460,652        4,711,421  
Other financial assets (*1),(*2)
     21,826,601        26,880,554  
Guarantee contracts
     18,226,546        18,374,287  
Loan commitments and other credit liabilities
     205,488,825        212,078,870  
  
 
 
    
 
 
 
  
W
862,466,297        897,928,985  
  
 
 
    
 
 
 
 
  (*1)
The maximum exposure amounts for due from banks, loans, securities at amortized cost and other financial assets at amortized cost are recorded as net of allowances.
  (*2)
Other financial assets mainly comprise of accounts receivable, accrued income, deposits, domestic exchange settlement debit and suspense payments.
  (*3)
Classified as similar credit risk group based on calculation of the BIS ratio under new Basel Capital Accord (Basel III).
 
F-
62

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
iii) The maximum amount of exposure to credit risk by type of collateral as of December 31, 2022 and 2023 is as follows:
 
    
2022
 
Classification
   12 months
Expected credit loss
     Life time expected credit loss      Total  
   Not impaired      Impaired  
Guarantee
  
W
61,643,599        8,583,456        275,460        70,502,515  
Deposits and Savings
     2,814,723        287,890        4,348        3,106,961  
Property and equipment
     1,546,908        404,440        11,523        1,962,871  
Real estate
     136,345,418        17,439,371        317,213        154,102,002  
Securities
     2,325,294        243,734        159,040        2,728,068  
  
 
 
    
 
 
    
 
 
    
 
 
 
Total
  
W
204,675,942        26,958,891        767,584        232,402,417  
  
 
 
    
 
 
    
 
 
    
 
 
 
    
2023
 
Classification
   12 months
Expected credit loss
     Life time expected credit loss      Total  
   Not impaired      Impaired  
Guarantee
  
W
57,461,539        10,231,324        479,278        68,172,141  
Deposits and Savings
     2,680,530        356,489        7,391        3,044,410  
Property and equipment
     1,610,021        470,284        10,269        2,090,574  
Real estate
     141,472,617        20,751,067        389,560        162,613,244  
Securities
     2,106,426        286,855        251,272        2,644,553  
Others
     11,500        —         —         11,500  
  
 
 
    
 
 
    
 
 
    
 
 
 
Total
  
W
205,342,633        32,096,019        1,137,770        238,576,422  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-6
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
iv) Impairment information by credit risk of financial assets
Details of impaired financial assets due to credit risk as of December 31, 2022 and 2023 are as follows:
 
   
2022
 
   
12-month
expected credit loss
   
Life time expected credit loss
   
Total
   
Allowances
   
Net
   
Mitigation of
credit risk

due to
collateral
 
   
Grade 1
   
Grade 2
   
Grade 1
   
Grade 2
   
Impaired
 
Due from banks and loans at amortized cost:
                 
Banks
 
W
16,363,281       4,130,712       111,593       177       —        20,605,763       (23,909     20,581,854       42,418  
Retail
    160,840,816       6,846,625       8,544,051       2,340,393       704,302       179,276,187       (787,263     178,488,924       124,227,988  
Government/Public sector/Central bank
    14,454,878       1,071,236       15,755       557       —        15,542,426       (7,592     15,534,834       9,000  
Corporations
    116,945,328       47,287,352       12,582,994       17,780,729       880,845       195,477,248       (1,812,690     193,664,558       104,986,693  
Card receivable
    20,858,888       2,727,744       1,671,259       2,662,353       493,480       28,413,724       (1,038,562     27,375,162       12,589  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    329,463,191       62,063,669       22,925,652       22,784,209       2,078,627       439,315,348       (3,670,016     435,645,332       229,278,688  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Securities at fair value through other comprehensive
income (*)
    74,623,066       9,106,311       —        67,198       —        83,796,575       —        83,796,575       —   
Securities at amortized cost
    31,727,910       1,643,689       —        10,515       —        33,382,114       (10,916     33,371,198       —   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
435,814,167       72,813,669       22,925,652       22,861,922       2,078,627       556,494,037       (3,680,932     552,813,105       229,278,688  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
Credit loss allowance recognized as other comprehensive income of securities at fair value through other comprehensive income amounted to 
W
40,614 million as of December 31, 2022. 
 
F-6
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
   
2023
 
   
12-month
expected credit loss
   
Life time expected credit loss
   
Total
   
Allowances
   
Net
   
Mitigation of
credit risk

due to
collateral
 
   
Grade 1
   
Grade 2
   
Grade 1
   
Grade 2
   
Impaired
 
Due from banks and loans at amortized cost:
                 
Banks
 
W
12,465,770       2,260,226       392,061       80       —        15,118,137       (18,890     15,099,247       39,768  
Retail
    158,067,855       6,429,281       8,934,566       3,839,919       1,054,827       178,326,448       (872,104     177,454,344       122,490,514  
Government/Public sector/ Central bank
    20,226,305       1,680,151       82,000       2,952       —        21,991,408       (10,343     21,981,065       2,500  
Corporations
    118,154,965       46,714,178       16,503,560       22,375,111       1,312,424       205,060,238       (2,296,581     202,763,657       113,085,005  
Card receivable
    20,593,023       2,701,607       1,507,605       2,602,802       645,604       28,050,641       (1,153,691     26,896,950       14,382  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    329,507,918       59,785,443       27,419,792       28,820,864       3,012,855       448,546,872       (4,351,609     444,195,263       235,632,169  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Securities at fair value through other comprehensive
income (*)
    78,098,959       10,446,092       —        91,949       —        88,637,000       —        88,637,000       —   
Securities at amortized cost
    33,585,503       2,104,884       —        7,523       —        35,697,910       (11,423     35,686,487       —   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
441,192,380       72,336,419       27,419,792       28,920,336       3,012,855       572,881,782       (4,363,032     568,518,750       235,632,169  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
Credit loss allowance recognized as other comprehensive income of securities at fair value through other comprehensive income amounted to
W
42,477 million as of December 31, 2023. 
 
F-6
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
v) Credit risk exposures per credit grade of
off-balance
items
Credit risk exposures per credit grade of
off-balance
items as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
     Grade 1      Grade 2      Impaired      Total  
Guarantee contracts:
           
12-month
expected credit loss
  
W
14,262,990        3,314,584        —         17,577,574  
Life time expected credit loss
     386,159        164,400        —         550,559  
Impaired
     —         —         98,413        98,413  
  
 
 
    
 
 
    
 
 
    
 
 
 
     14,649,149        3,478,984        98,413        18,226,546  
  
 
 
    
 
 
    
 
 
    
 
 
 
Loan commitment and other credit line
           
12-month
expected credit loss
     178,765,686        17,418,916        —         196,184,602  
Life time expected credit loss
     6,287,658        3,011,715        —         9,299,373  
Impaired
     —         —         4,850        4,850  
  
 
 
    
 
 
    
 
 
    
 
 
 
     185,053,344        20,430,631        4,850        205,488,825  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
199,702,493        23,909,615        103,263        223,715,371  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
     Grade 1      Grade 2      Impaired      Total  
Guarantee contracts:
           
12-month
expected credit loss
  
W
15,112,974        2,578,086        —         17,691,060  
Life time expected credit loss
     513,229        168,287        —         681,516  
Impaired
     —         —         1,711        1,711  
  
 
 
    
 
 
    
 
 
    
 
 
 
     15,626,203        2,746,373        1,711        18,374,287  
  
 
 
    
 
 
    
 
 
    
 
 
 
Loan commitment and other credit line
           
12-month
expected credit loss
     181,662,271        19,763,504        —         201,425,775  
Life time expected credit loss
     7,510,601        3,138,342        —         10,648,943  
Impaired
     —         —         4,152        4,152  
  
 
 
    
 
 
    
 
 
    
 
 
 
     189,172,872        22,901,846        4,152        212,078,870  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
204,799,075        25,648,219        5,863        230,453,157  
  
 
 
    
 
 
    
 
 
    
 
 
 
vi) Credit qualities are classified based on the internal credit rating as follows:
 
Type of Borrower
 
Grade 1
 
Grade 2
Individuals
  Probability of default below 2.25% for each pool   Probability of default 2.25% or above for each pool
Government/Public agency/Central bank
  OECD sovereign credit rating of 6 or above   OECD sovereign credit rating of below 6
Banks and Corporations
(Including credit card bond)
  Internal credit rating of BBB+ or above   Internal credit rating of below BBB+
Card receivables (Individuals)
  Behavior scoring system of 7 grade or above   Behavior scoring system of below 7 grade
 
F-6
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
vii) Credit risk exposures per credit quality of derivative assets
Credit risk exposures per credit quality of derivative assets as of December 31, 2023 and 2022 are as follows:
 
    
2022
    
2023
 
Grade 1
  
W
5,941,421        4,264,499  
Grade 2
     519,231        446,922  
  
 
 
    
 
 
 
  
W
6,460,652        4,711,421  
  
 
 
    
 
 
 
 
(*)
Credit risk per credit quality of derivative assets is classified based on the internal credit ratings.
 
F-6
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
viii) Concentration by geographic location
An analysis of concentration by geographic location for financial instrument, net of allowance, as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
Classification (*)
   Korea      USA      UK      Japan      Germany      Vietnam      China      Other      Total  
Due from banks and loans at amortized cost
                          
Banks
  
W
6,367,727        2,290,765        765,152        879,022        675,370        1,793,330        3,861,678        3,948,810        20,581,854  
Retail
     166,730,407        403,445        8,199        4,357,325        3,716        3,183,424        2,030,305        1,772,103        178,488,924  
Government/Public sector/Central bank
     11,305,005        915,306        —         1,404,163        426,747        345,843        441,551        696,219        15,534,834  
Corporations
     171,628,946        3,695,275        451,261        5,153,523        105,205        3,228,817        2,694,661        6,706,870        193,664,558  
Card receivable
     27,065,988        11,017        428        2,291        286        236,095        38,416        20,641        27,375,162  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
     383,098,073        7,315,808        1,225,040        11,796,324        1,211,324        8,787,509        9,066,611        13,144,643        435,645,332  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Deposits and loans at FVTPL
                          
Banks
     109,098        26,116        —         —         —         —         —         —         135,214  
Corporations
     1,510,976        285,107        82,172        17,829        —         —         —         383,997        2,280,081  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
     1,620,074        311,223        82,172        17,829        —         —         —         383,997        2,415,295  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Securities measured at FVTPL
     51,579,115        2,017,278        252,390        58,344        23,610        31,952        16,469        1,256,115        55,235,273  
Securities at FVOCI
     76,225,925        3,832,670        193,598        348,240        34,065        92,940        710,375        2,358,762        83,796,575  
Securities at amortized cost
     31,678,234        200,475        —         214,653        —         726,476        110,884        440,476        33,371,198  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
     544,201,421        13,677,454        1,753,200        12,435,390        1,268,999        9,638,877        9,904,339        17,583,993        610,463,673  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Off-balance
accounts
                          
Guarantees
     16,426,498        118,951        23,481        47,805        44,203        329,904        1,015,543        220,161        18,226,546  
Loan commitments and other liabilities related to credit
     194,470,275        1,312,830        317,335        550,116        42,230        1,816,773        2,548,483        4,430,783        205,488,825  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
210,896,773        1,431,781        340,816        597,921        86,433        2,146,677        3,564,026        4,650,944        223,715,371  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(*)
The following accounts are the net carrying amount less provision for doubtful accounts.
 
F-6
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
Classification (*)
   Korea      USA      UK      Japan      Germany      Vietnam      China      Other      Total  
Due from banks and loans at amortized cost
                          
Banks
  
W
5,077,652        3,063,531        307,509        371,901        946,100        1,577,823        1,610,517        2,144,214        15,099,247  
Retail
     164,718,020        414,632        7,927        4,682,914        2,189        3,629,576        1,883,206        2,115,880        177,454,344  
Government/Public sector/Central bank
     17,922,312        455,682        2        1,360,853        222,960        304,743        341,837        1,372,676        21,981,065  
Corporations
     178,948,161        4,042,958        545,109        5,899,157        159,768        3,663,408        2,497,698        7,007,398        202,763,657  
Card receivable
     26,546,617        11,339        468        2,302        283        275,022        39,135        21,784        26,896,950  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
     393,212,762        7,988,142        861,015        12,317,127        1,331,300        9,450,572        6,372,393        12,661,952        444,195,263  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Deposits and loans at FVTPL
                          
Banks
     207,997        30,743        —         —         —         —         —         —         238,740  
Corporations
     1,050,333        254,682        —         15,439        32,370        —         —         197,741        1,550,565  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
     1,258,330        285,425        —         15,439        32,370        —         —         197,741        1,789,305  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Securities measured at FVTPL
     61,136,722        2,439,313        379,357        100,113        29,247        11,066        25,267        1,454,713        65,575,798  
Securities at FVOCI
     79,391,621        4,699,809        280,127        445,201        38,468        51,473        707,921        3,022,380        88,637,000  
Securities at amortized cost
     33,542,302        203,265        —         565,286        —         654,073        110,463        611,098        35,686,487  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
     568,541,737        15,615,954        1,520,499        13,443,166        1,431,385        10,167,184        7,216,044        17,947,884        635,883,853  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Off-balance
accounts
                          
Guarantees
     16,993,719        155,883        7,607        55,086        15,639        197,031        595,236        354,086        18,374,287  
Loan commitments and other liabilities related to credit
     200,907,271        1,465,839        226,423        461,892        93,295        1,972,723        2,315,614        4,635,813        212,078,870  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
217,900,990        1,621,722        234,030        516,978        108,934        2,169,754        2,910,850        4,989,899        230,453,157  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(*)
The following accounts are the net carrying amount less provision for doubtful accounts.
 
F-6
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
ix) Concentration by industry sector
An analysis of concentration by industry sector of financial instrument, net of allowance, as of and December 31, 2022 and 2023 is as follows:
 
   
2022
 
Classification (*)
  Finance and
insurance
    Manufacturing     Retail and
wholesale
    Real estate
and
business
    Construction
service
    Lodging and
Restaurant
    Other     Retail
customers
    Total  
Due from banks and loans at amortized cost:
                 
Banks
 
W
19,930,200       —        —        —        29,979       —        621,675       —        20,581,854  
Retail
    —        —        —        —        —        —        —        178,488,924       178,488,924  
Government/Public sector/Central bank
    15,422,401       —        —        1,296       —        —        111,137       —        15,534,834  
Corporations
    16,736,386       57,871,357       22,984,739       45,509,574       4,595,604       6,619,476       39,347,422       —        193,664,558  
Card receivable
    47,835       276,473       266,220       49,060       51,113       31,333       1,084,143       25,568,985       27,375,162  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    52,136,822       58,147,830       23,250,959       45,559,930       4,676,696       6,650,809       41,164,377       204,057,909       435,645,332  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Due from banks and loans at FVTPL
                 
Banks
    26,115       —        —        69,533       —        —        39,566       —        135,214  
Corporations
    1,287,647       615,693       94,393       154,329       68,460       —        59,559       —        2,280,081  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    1,313,762       615,693       94,393       223,862       68,460       —        99,125       —        2,415,295  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Securities measured at FVTPL
    29,833,691       2,071,169       1,018,407       1,044,165       264,582       89,394       20,913,865       —        55,235,273  
Securities at FVOCI
    29,352,584       3,077,810       698,295       1,494,691       1,772,839       38,704       47,361,652       —        83,796,575  
Securities at amortized cost
    10,508,828       9,931       —        278,757       293,930       —        22,279,752       —        33,371,198  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    123,145,687       63,922,433       25,062,054       48,601,405       7,076,507       6,778,907       131,818,771       204,057,909       610,463,673  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Off-balance
accounts
                 
Guarantees
    2,444,168       8,998,689       3,403,653       115,912       224,439       112,755       2,576,924       350,006       18,226,546  
Loan commitments and other liabilities related to credit
    17,871,585       28,414,045       10,535,492       4,106,282       2,275,112       462,976       15,682,906       126,140,427       205,488,825  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
20,315,753       37,412,734       13,939,145       4,222,194       2,499,551       575,731       18,259,830       126,490,433       223,715,371  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
The composition details by industry are net book value less allowances.
 
F-
70
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
   
2023
 
Classification (*)
  Finance and
insurance
    Manufacturing     Retail and
wholesale
    Real estate
and
business
    Construction
service
    Lodging and
Restaurant
    Other     Retail
customers
    Total  
Due from banks and loans at amortized cost:
                 
Banks
 
W
14,677,168       —        —        —        —        —        422,079       —        15,099,247  
Retail
    —        —        —        —        —        —        —        177,454,344       177,454,344  
Government/Public sector/Central bank
    21,767,450       —        —        —        —        —        213,615       —        21,981,065  
Corporations
    17,974,146       58,338,956       23,517,815       47,301,730       4,823,554       6,730,886       44,076,570       —        202,763,657  
Card receivable
    56,507       276,256       284,905       71,169       45,769       19,810       948,359       25,194,175       26,896,950  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    54,475,271       58,615,212       23,802,720       47,372,899       4,869,323       6,750,696       45,660,623       202,648,519       444,195,263  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Due from banks and loans at FVTPL
                 
Banks
    30,743       —        —        49,526       99,043       —        59,428       —        238,740  
Corporations
    1,037,896       235,232       105,890       70,716       —        1,000       99,831       —        1,550,565  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    1,068,639       235,232       105,890       120,242       99,043       1,000       159,259       —        1,789,305  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Securities measured at FVTPL
    35,228,859       3,211,188       1,175,495       1,308,223       98,864       68,630       24,484,539       —        65,575,798  
Securities at FVOCI
    30,283,670       2,934,740       734,170       1,698,290       1,774,505       31,055       51,180,570       —        88,637,000  
Securities at amortized cost
    11,514,420       9,961       —        354,906       284,080       —        23,523,120       —        35,686,487  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    132,570,859       65,006,333       25,818,275       50,854,560       7,125,815       6,851,381       145,008,111       202,648,519       635,883,853  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Off-balance
accounts
                 
Guarantees
    2,518,182       9,139,168       3,504,409       119,573       152,112       60,077       2,601,841       278,925       18,374,287  
Loan commitments and other liabilities related to credit
    17,773,113       32,356,393       10,328,099       4,715,541       2,471,645       428,695       17,788,097       126,217,287       212,078,870  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
20,291,295       41,495,561       13,832,508       4,835,114       2,623,757       488,772       20,389,938       126,496,212       230,453,157  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
The composition details by industry are net book value less allowances.
 
F-
71

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
(c)
Market risk
i) Market risk management from trading positions
i-1)
Concept of Market risk
Market risk is defined as the risk of loss of trading account position of financial institutions due to changes on market price, such as interest rates, exchange rates and stock prices, etc. and is divided into general market risks and individual risks. A general market risk refers to a loss from price variability caused by events affecting the market as a whole, such as interest rates, exchange rates and stock prices; and an individual risk refers to a loss from price variability related to individual events of securities issuer, such as bonds and stocks.
i-2)
Market Risk Management Method
The basic principle of market risk management in the trading sector is to maintain the maximum possible loss due to market risk within a certain level. To this end, the Group sets and operates VaR limits, investment limits, position limits, sensitivity limits, and loss limits from the portfolio to individual desks. These limits are managed daily by the department in charge of risk management, independent from the operating department.
Trading positions refer to all transactions for holding purposes such as short-term resale, profit seeking through short-term price fluctuations, risk-free arbitrage, and risk hedging. Trading positions refer to securities, foreign exchange positions, and derivative financial instruments held for the purpose of obtaining short-term trading gains. As a method of measuring market risk, VaR (Value at Risk) is typical, and it is a statistical measurement of the potential maximum loss that can occur due to changes in market conditions. VaR calculates the standard method market risk using the Group Market Risk Measurement System, and Shinhan Bank calculates the standard method market risk using its own model market risk calculation system. Shinhan Financial Investment uses its own market risk calculation system to calculate historical simulation VaR and the group market risk system to calculate standard method market risk.
Stress tests are conducted to supplement risk measurement by statistical methods and to manage losses that may arise from rapid changes in the economic environment.
Shinhan Bank measures the risk of trading account products by applying market risk standard methods. The trading account calculates market risk if it is for holding purposes such as short-term resale, profit seeking through short-term price fluctuations, risk-free arbitrage, and risk hedging. The standard method is a risk calculation method proposed by Basel Board of Banking Supervisors (BCBS) of Bank for International Settlements (BIS), Korea has reflected the Basel 3 standards of market risk sector to the detailed regulations on supervision of bank business from FY23 and followed these regulations. The standard method of the Basel 3 standards is the method to calculate and add up sensitivity risk, bankruptcy risk, and residual risk. Sensitivity risk measures delta, vega, and coverage of general interest rates, credit spreads, stocks, general products, and foreign exchange. Delta refers to the change in product value due to changes in the price of the underlying asset, and vega refers to the change in product value due to changes in the volatility of the underlying asset. Coverage is defined as a loss that exceeds the delta risk in the event of an upward or downward shock to the underlying asset. Sensitivity risk is designed to measure both linear and
non-linear
risks of factors affecting value fluctuations regardless of the characteristics of the product. Default risk measures the discrete default risk of the underlying asset that cannot be captured in sensitivity risk. Complete offsetting between purchase and sale exposures of the same borrower is possible. Residual risk is
 
F-
72

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
a concept that calculates additional risk because sensitivity risk and default risk are not accurately measured when there is a special profit/loss structure or the underlying asset is special.
Trading position data is automatically interfaced into management system, and the system conducts VaR measurement and manages the limit. In addition, Shinhan Bank sets loss limit, sensitivity limit, investment limit, stress limit, etc. for Trading Department and desks, and monitors daily.
Shinhan Securities measures daily market risk by applying historical simulation VaR method of 99.9% confidence level-based VaR. It also measures market risk standard methods to ensure consistent market risk management at the group level. Historical simulation VaR method does not require assumption on a particular distribution since the method derives scenarios directly from historical market data, and measures
non-linear
products, such as options, in details. In addition to the VaR limit, Shinhan Securities sets and manages issuance and transaction limit, and stop-loss limit for each department.
Until the previous year, market risk was calculated using the standard method of the Basel 2 standards stipulated in <Appendix
3-2>
of the detailed regulations on supervision of bank business. However, from the current year, the detailed regulations on supervision of bank business have been revised and the Group calculated market risk by using the standard method of the Basel 3 standards.
An analysis of the Group’s requisite capital in light of the market risk for trading positions as of and for the years ended December 31, 2022 and 2023 based on the standard guidelines for risk management promulgated by the Financial Supervisory Service, is as follows:
 
    
2022
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk
  
W
485,531        526,936        447,425        447,425  
Stock price risk
     217,845        242,341        196,879        242,341  
Foreign exchange risk
     334,543        374,984        293,437        344,415  
Commodity risk
     11,624        14,309        9,213        9,213  
Option volatility risk
     64,208        71,811        43,374        70,770  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
1,113,751        1,230,381        990,328        1,114,164  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-7
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Sensitivity risk
           
GIRR (*1)
  
W
269,253        284,978        253,527        276,940  
CSR-Non-Securitisations
(*2)
     445,372        482,311        408,432        480,494  
CSR-Securitisations
(Non-CTP)
     70,592        70,685        70,499        70,685  
CSR-Non-Securitisations
(CTP)
     363        376        349        376  
Stock
     326,821        332,623        321,019        330,212  
Foreign
     423,765        449,030        398,499        449,030  
Commodity
     1,646        1,692        1,600        1,600  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
1,537,812        1,621,695        1,453,925        1,609,337  
  
 
 
    
 
 
    
 
 
    
 
 
 
Default risk
           
Non-Securitisations
  
W
37,808        37,808        37,808        37,808  
Securitisations (Excluding CTP)
     162,599        162,599        162,599        162,599  
Securitisations (CTP)
     71        71        71        71  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
200,478        200,478        200,478        200,478  
  
 
 
    
 
 
    
 
 
    
 
 
 
Residual risk
     7,654        7,654        7,654        7,654  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
1,745,944        1,829,827        1,662,057        1,817,469  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*1)
GIRR (General Interest Rate Risk) : General interest rate risk, a concept that measures the risk of loss due to changes in the risk-free interest rate. In general, if the maturity is long and the value changes fluctuates a lot due to interest rate changes, the risk value is calculated to be large
.
  (*2)
CSR (Credit Spread Risk) : Credit spread risk, a concept that measures the risk of value fluctuations as credit spreads fluctuate independently of the risk-free interest rate for products with inherent credit risk.
i-3)
Shinhan Bank
The details of the minimum, maximum, and average risk amount during the reporting period for trading positions of Shinhan Bank and the market risk regulatory capital based on the Basel 3 new standard method as of and for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk
  
W
44,719        64,628        24,322        53,777  
Stock price risk
     20,303        24,879        13,443        21,659  
Foreign exchange risk (*)
     191,013        262,319        161,760        252,453  
Option volatility risk
     84        211        25        110  
Commodity risk
     13        193        —         27  
Portfolio diversification effect
     (33,760      (77,335      (10,872      (62,957
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
222,372        274,895        188,678        265,069  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*)
The amount includes trading positions and
non-trading
positions.
 
F-7
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Sensitivity Risk
           
GIRR (*1)
  
W
116,399        155,797        101,067        107,348  
CSR-Non-Securitisations
(*2)
     154,644        165,117        142,492        153,034  
CSR-Securitisations
(Non-CTP)
     28,170        34,370        21,625        26,187  
Stock
     43,875        47,598        30,750        30,750  
Foreign
     438,405        458,406        423,287        458,406  
Commodity
     142        292        —         119  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
780,069        820,230        750,291        775,844  
  
 
 
    
 
 
    
 
 
    
 
 
 
Default Risk
           
Non-Securitisations
  
W
105,604        113,798        88,899        107,695  
Securitisations (Excluding CTP)
     59,721        64,795        55,054        59,549  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
165,325        175,923        146,003        167,244  
  
 
 
    
 
 
    
 
 
    
 
 
 
Residual Risk
     2,063        2,175        1,719        1,719  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W

947,456        992,483        898,320        944,807  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*1)
GIRR : General Interest Rate Risk
  (*2)
CSR : Credit Spread Risk
i-4)
Shinhan Card
The analyses of Shinhan Card’s requisite capital in light of the market risk for trading positions as of and for the years ended December 31
,
2022 and 2023, based on the standard guidelines for risk management promulgated by the Financial Supervisory Service, are as follows:
 
    
2022
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk (*)
  
W
1,784        2,401        1,650        1,801  
 
    
2023
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk (*)
  
W
2,476        4,352          800        4,352  
 
  (*)
Foreign subsidiaries are excluded from the calculation.
 
F-7
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
i-5)
Shinhan Securities
The VaR details for trading positions of Shinhan Securities as of and for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk
  
W
30,003        44,131        17,123        39,578  
Stock price risk
     36,100        63,956        14,507        25,762  
Foreign exchange risk
     31,709        63,480        13,452        63,480  
Option volatility risk
     70,021        103,928        40,806        43,102  
Portfolio diversification effect
              (74,885
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
103,192        127,669        76,822        97,037  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk
  
W
52,524        77,443        22,515        32,186  
Stock price risk
     47,759        71,681        13,483        20,384  
Foreign exchange risk
     67,406        127,191        39,262        52,150  
Option volatility risk
     27,236        49,114        10,166        12,418  
Portfolio diversification effect
              (81,712
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
79,449        107,852        31,857        35,426  
  
 
 
    
 
 
    
 
 
    
 
 
 
i-6)
Shinhan Life Insurance
The VaR details for trading positions of Shinhan Life Insurance as of and for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk
  
W
3,412        6,756        1,253        3,415  
Stock price risk
     9,441        11,034        6,206        9,505  
Foreign exchange risk
     15,620        28,463        4,470        28,463  
Option volatility risk
     179        494        11        494  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
28,652        46,747        11,940        41,877  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*)
The market risk exposure for performance dividend-type assets held is
W
5,061,839
 million as of December 31, 2022, and the minimum guaranteed risk amount that could result in an impact on the Group calculated using the internal shock scenario method as of the end of the reporting period is
W
366,776
 million as of December 31, 2022.
 
F-7
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
    
Average
    
Maximum
    
Minimum
    
December 31
 
Interest rate risk
  
W
3,052        7,594        1,796        1,796  
Stock price risk
     8,623        10,798        7,183        7,522  
Foreign exchange risk
     64,946        78,793        51,695        52,394  
Option volatility risk
     955        1,692        420        1,233  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
77,576        98,877        61,094        62,945  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*)
The market risk exposure for performance dividend-type assets held is
W
5,346,730 million as of December 31, 2023, and the minimum guaranteed risk amount that could result in an impact on the Group calculated using the internal shock scenario method as of the end of the reporting period is
W
228,451 million as of December 31, 2023.
ii) Interest rate risk management from
non-trading
positions
ii-1)
Principle
Interest rate risk refers to the possibility of a decrease in net interest income or in net asset value that occurs when interest rates fluctuate unfavorably from the Group’s financial position. The Group manages changes in net interest income or net asset value that occur due to changes in interest rates by early predicting the factors of interest rate risk fluctuation related to the Group’s net interest income and net asset value through the interest rate risk management.
ii-2)
Managements
Shinhan Financial Group’s major financial subsidiaries manage interest rate risks independently by the risk management organization and the treasury department, and have internal regulations on interest rate risk management strategies, procedures, organization, measurement, and major assumptions.
One of the key indicators of managing interest rate risk is the Earnings at Risk (EaR) from an earning perspective and the Value at Risk (VaR) from an economic value perspective. Interest rate VaR represents the maximum anticipated loss in a net present value calculation, whereas interest rate EaR represents the maximum anticipated loss in a net interest income calculation for the immediately following
one-year
period, in each case, as a result of negative movements in interest rates.
The precision of risk management system differs by each subsidiary. Interest rate VaR and interest rate EaR are measured by internal method or IRRBB (Interest Rate Risk In The Banking Book), and interest rate risk limits are set and monitored based on the interest rate VaR. In accordance with the amendments in Regulations for Supervision of Financial Holding Companies, the Group measures the interest rate risk using the Basel III based IRRBB, which measures the interest rate risk more precisely than the existing BIS standard framework by segmenting maturities of interest rates, reflecting customer behavior models and diversifying interest rate shocks. The interest rate VaR scenario based IRRBB measures ① parallel up shock ② parallel down shock ③ steepener shock ④ flattener shock ⑤ short rate up shock ⑥ short rate down shock. By the parallel up shock and parallel down shock, the interest rate EaR scenario measures the scenario value with the largest loss as interest rate risk. Under the existing BIS standard framework, ± 200bp parallel shock scenario is applied to all currency. However, as the shock width is set differently by currency and period, interest rate risk is measured significantly by the IRRBB (e.g. (KRW) Parallel ± 300bp, Short Term
 
F-7
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
± 400bp, Long Term ± 200bp, (USD) Parallel ± 200bp, Short Term ± 300bp, Long Term ± 150bp). In the IRRBB method, the existing interest rate VaR and the interest rate EaR are expressed as Δ EVE (Economic Value of Equity) and Δ NII (Net Interest Income), respectively.
Since impacts of each subsidiary on changes of interest rates are differentiated by portfolios, the Group is preparing to respond proactively while monitoring the financial market and regulatory environment, and making efforts to hedge or reduce interest rate risk. In addition, the subsidiaries conduct the crisis analysis on changes in market interest rates and report it to management and the Group.
In particular, through its ALM (Asset and Liability Management) system, Shinhan Bank measures and manages its interest rate risk based on various analytical measures such as interest rate gap, duration gap and NPV (Net Present Value) and NII (Net Interest Income) simulations, and monitors on a monthly basis its interest rate VaR limits, interest rate EaR (Earnings at Risk) limits and interest rate gap ratio limits.
The details of interest rate VaR and EaR for major subsidiaries for as of December 31, 2022 and 2023 are as follows:
ii-3)
Shinhan Bank
 
    
2022
    
2023
 
ΔEVE (*1)
  
W
1,046,136        1,185,973  
ΔNII (*2)
     599,941        394,996  
ii-4)
Shinhan Card
 
    
2022
    
2023
 
ΔEVE (*1)
  
W
1,249,597        952,836  
ΔNII (*2)
     693,911        591,935  
ii-5)
Shinhan Securities
 
    
2022
    
2023
 
ΔEVE (*1)
  
W
212,135        249,806  
ΔNII (*2)
     95,076        269,678  
ii-6)
Shinhan Life Insurance
 
    
2022
    
2023
 
ΔEVE (*1)
  
W
2,353,230        4,434,253  
ΔNII (*2)
     62,923        35,901  
 
  (*1)
ΔEVE is the change in economic value of equity capital that can arise from changes in interest rates that affect the present value of assets, liabilities and
off-balance
sheet items by using the Basel III standard based IRRBB method.
  (*2)
ΔNII is the change in net interest income that can occur over the next year due to changes in interest rates by using the Basel III standard based IRRBB method.
 
F-7
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
iii) Foreign exchange risk
Exposure to foreign exchange risk can be defined as the difference (net position) between assets and liabilities presented in foreign currency, including derivative financial instruments linked to foreign exchange rate. Foreign exchange risk is a factor that causes market risk of the trading position and is managed by the Group under the market risk management system.
The management of Shinhan Bank’s foreign exchange position is centralized at the S&T Center. Dealers in the S&T Center manage Shinhan Bank’s overall position within the set limits through spot trading, forward contracts, currency options, futures and swaps and foreign exchange swaps. Shinhan Bank sets a limit for net open positions by currency and the limits for currencies other than the U.S. dollars (USD), Japanese yen (JPY), Euros (EUR) and Chinese yuan (CNY) are set in order to minimize exposures from the other foreign exchange trading.
 
F-7
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
Foreign currency denominated assets and liabilities as of December 31, 2022 and 2023 are as follows:
 
   
2022
 
   
USD
   
JPY
   
EUR
   
CNY
   
Other
   
Total
 
Assets:
           
Cash and due from banks at amortized cost
 
W
6,944,183       2,071,895       266,891       715,471       4,891,175       14,889,615  
Due from banks at FVTPL
    26,116       —        —        —        —        26,116  
Loans at FVTPL
    291,678       —        239,520       —        —        531,198  
Loan at amortized cost
    29,077,790       10,608,558       1,735,218       5,021,722       10,639,672       57,082,960  
Securities at FVTPL
    5,020,483       5,963       661,762       425       406,292       6,094,925  
Derivative assets
    1,476,251       2,585       33,613       4,598       33,866       1,550,913  
Securities at FVOCI
    7,042,145       180,352       438,288       498,367       1,629,606       9,788,758  
Securities at amortized cost
    272,421       203,102       —        110,997       1,162,523       1,749,043  
Other financial assets
    3,485,071       597,067       563,313       344,126       1,551,874       6,541,451  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
53,636,138       13,669,522       3,938,605       6,695,706       20,315,008       98,254,979  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Liabilities:
           
Deposits
 
W
25,719,297       11,812,723       1,633,007       5,035,481       11,769,661       55,970,169  
Financial liabilities at FVTPL
    10,038       —        —        —        422,006       432,044  
Derivative liabilities
    1,345,476       1,899       59,206       3,074       77,662       1,487,317  
Borrowings
    9,976,462       1,349,529       182,926       85,862       1,226,389       12,821,168  
Debt securities issued
    10,774,062       352,677       675,600       108,864       1,495,991       13,407,194  
Financial liabilities designated at FVTPL
    1,077,789       —        —        —        —        1,077,789  
Other financial liabilities
    4,287,930       259,683       621,770       889,138       1,525,377       7,583,898  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
53,191,054       13,776,511       3,172,509       6,122,419       16,517,086       92,779,579  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Net domestic and foreign currency exposure
 
W
445,084       (106,989     766,096       573,287       3,797,922       5,475,400  
Off-balance
derivative exposure
    3,801,144       718,660       (451,993     (55,705     (1,671,041     2,341,065  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Net foreign currency exposure
 
W
4,246,228       611,671       314,103       517,582       2,126,881       7,816,465  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-
80

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
   
2023
 
   
USD
   
JPY
   
EUR
   
CNY
   
Other
   
Total
 
Assets:
           
Cash and due from banks at amortized cost
 
W
10,473,766       2,318,380       140,319       654,444       3,975,017       17,561,926  
Due from banks at FVTPL
    30,743       —        —        —        —        30,743  
Loans at FVTPL
    385,844       —        114,389       —        —        500,233  
Loan at amortized cost
    23,694,171       11,663,301       1,556,746       4,018,660       12,182,861       53,115,739  
Securities at FVTPL
    5,765,741       8,255       761,046       5,230       545,306       7,085,578  
Derivative assets
    1,014,150       2,346       27,418       878       105,335       1,150,127  
Securities at FVOCI
    8,308,952       175,740       544,248       564,791       2,169,907       11,763,638  
Securities at amortized cost
    263,027       553,509       —        110,532       1,281,941       2,209,009  
Other financial assets
    5,971,194       637,612       831,019       441,906       979,795       8,861,526  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
55,907,588       15,359,143       3,975,185       5,796,441       21,240,162       102,278,519  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Liabilities:
           
Deposits
 
W
22,790,616       14,562,435       1,535,925       4,152,363       12,428,069       55,469,408  
Financial liabilities at FVTPL
    362,642       —        —        —        422,861       785,503  
Derivative liabilities
    841,175       2       35,679       591       94,701       972,148  
Borrowings
    9,670,444       1,392,637       208,335       115,798       1,284,046       12,671,260  
Debt securities issued
    10,916,488       337,684       713,295       —        1,258,257       13,225,724  
Financial liabilities designated at FVTPL
    909,250       3,188       —        —        —        912,438  
Other financial liabilities
    6,844,891       183,500       769,928       777,986       805,002       9,381,307  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
52,335,506       16,479,446       3,263,162       5,046,738       16,292,936       93,417,788  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Net domestic and foreign currency exposure
 
W
3,572,082       (1,120,303     712,023       749,703       4,947,226       8,860,731  
Off-balance
derivative exposure
    808,139       1,716,328       (340,327     (328,756     (1,898,176     (42,792
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Net foreign currency exposure
 
W
4,380,221       596,025       371,696       420,947       3,049,050       8,817,939  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-
81

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
(d)
Liquidity risk
Liquidity risk refers to the risk of unexpected losses (such as the disposal of assets abnormal pricing, the procurement of high interest rates, etc.) or insolvency due to inconsistency in funding periods between assets and liabilities or a sudden outflow of funds.
Each subsidiary seeks to minimize liquidity risk through early detection of risk factors related to the sourcing and managing of funding that may cause volatility in liquidity and by ensuring that it maintains an appropriate level of liquidity through systematic management. At the Group level, the Group manages liquidity risk by conducting monthly stress tests that compare liquidity requirements under normal situations against those under three types of stress situations, namely, the group-specific internal crisis, crisis in the external market and a combination of internal and external crisis. Therefore, the Group is checking the liquidity side for abnormalities in preparation for the usual crisis.
In particular, after the bankruptcy of Silicon Valley Bank, the Group have been strengthening its ability to respond to liquidity crises by conducting crisis situation analysis using bank run scenarios for banks and savings bank subsidiaries and establishing and inspecting emergency procurement plans accordingly.
In addition, in order to
pre-emptively
and comprehensively manage liquidity risk, the Group measures and monitors liquidity risk management using various indices, including the ‘limit management index’, ‘early warning index’ and ‘monitoring index’.
Shinhan Bank applies the following basic principles for liquidity risk management:
 
   
Raise funding in sufficient amounts, at the optimal time at reasonable costs;
 
   
Maintain risk at appropriate levels and preemptively manage them through a prescribed risk limit system and an early warning signal detection system;
 
   
Secure stable sources of revenue and minimize actual losses by implementing an effective asset-liability management system based on diversified sources of funding with varying maturities;
 
   
Monitor and manage daily and intra-daily liquidity positions and risk exposures for timely payment and settlement of financial obligations due under both normal and crisis situations;
 
   
Conduct periodic contingency analysis in anticipation of any potential liquidity crisis and establish and implement emergency plans in case of a crisis actually happening; and
 
   
Consider liquidity-related costs, benefits of and risks in determining the pricing of the Group’s products and services, employee performance evaluations and approval of launching of new products and services.
Shinhan Card sets and operates a level that can withstand a
3-month
credit crunch for
end-of-month
liquidity. The Group defines and manages the level of ‘cautious’, ‘alert’, ‘imminent crisis’, and ‘crisis’ and risk for the real liquidity gap ratio, liquidity buffer ratio, and ABS weight compared to borrowings which are major indicators related to liquidity risk. A contingency plan has been established to prepare for a crisis.
 
F-
82

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
The details of the composition of
non-derivative
financial instruments and derivative financial instruments by remaining period are as of December 31, 2022 and 2023 are as follows:
 
   
2022 (*1)
 
    Less than
1 month
    1~3
months
    3~6
months
    6 months
~ 1 year
    1~5
years
    More than
5 years
    Total  
Non-derivative
financial instruments:
             
Assets:
             
Cash and due from banks at amortized cost
 
W
25,535,924       1,038,410       530,121       1,812,917       158,893       1,111,663       30,187,928  
Due from banks at fair value through profit or loss
    —        —        —        —        —        26,116       26,116  
Loans at fair value through profit or loss
    424,585       858,019       58,705       141,706       735,426       329,636       2,548,077  
Loans at amortized cost
    40,128,332       50,154,981       62,225,328       95,147,376       134,775,595       83,422,609       465,854,221  
Securities at fair value through profit or loss
    42,309,917       135,169       460,708       522,176       4,242,650       11,413,859       59,084,479  
Securities at fair value through other comprehensive income
    53,852,989       1,725,111       589,944       1,194,842       9,096,740       19,025,169       85,484,795  
Securities at amortized cost
    479,464       1,820,022       1,164,164       4,908,796       22,790,254       6,385,745       37,548,445  
Other financial assets
    17,803,851       85,593       59,249       344,924       338,045       1,796,898       20,428,560  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
180,535,062       55,817,305       65,088,219       104,072,737       172,137,603       123,511,695       701,162,621  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Liabilities:
             
Deposits (*2)
 
W
210,877,656       42,661,824       41,864,404       71,259,303       21,141,919       2,627,394       390,432,500  
Financial liabilities at fair value through profit or loss
    1,148,899       —        —        —        —        —        1,148,899  
Borrowings
    11,960,133       4,760,388       4,798,388       7,249,539       12,298,388       9,024,107       50,090,943  
Debt securities issued
    4,563,916       8,368,614       9,646,088       16,486,221       37,534,713       5,157,377       81,756,929  
Financial liabilities designated at fair value through profit or loss
    276,430       725,909       706,117       1,511,517       4,063,511       1,092,827       8,376,311  
Investment contract liabilities
    58,181       60,526       160,990       1,549,293       304,596       —        2,133,586  
Other financial liabilities
    27,603,371       104,887       132,284       286,956       1,037,388       113,755       29,278,641  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
256,488,586       56,682,148       57,308,271       98,342,829       76,380,515       18,015,460       563,217,809  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Off balance (*3):
             
Guarantee contracts
 
W
18,226,546       —        —        —        —        —        18,226,546  
Other liabilities related to loan commitments
    205,488,825       —        —        —        —        —        205,488,825  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
223,715,371       —        —        —        —        —        223,715,371  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Derivatives
 
W
(385,204     8,916       (7,058     (220,528     (1,213,983     (24,069     (1,841,926
 
F-8
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
   
2023 (*1)
 
    Less than
1 month
    1~3
months
    3~6
months
    6 months
~ 1 year
    1~5
years
    More than
5 years
    Total  
Non-derivative
financial instruments:
             
Assets:
             
Cash and due from banks at amortized cost
 
W
31,107,629       734,193       83,972       159,377       189,601       2,560,084       34,834,856  
Due from banks at fair value through profit or loss
    —        —        —        —        —        30,743       30,743  
Loans at fair value through profit or loss
    308,740       421,193       85,467       9,739       923,364       76,062       1,824,565  
Loans at amortized cost
    37,692,048       50,813,677       65,503,264       96,981,341       130,306,477       101,012,508       482,309,315  
Securities at fair value through profit or loss
    38,919,131       1,642,951       682,000       559,767       7,258,255       20,304,519       69,366,623  
Securities at fair value through other comprehensive income
    42,256,944       445,463       539,255       2,336,017       14,033,768       30,785,721       90,397,168  
Securities at amortized cost
    899,355       3,258,092       1,964,229       4,323,906       21,357,255       7,573,653       39,376,490  
Other financial assets
    22,148,927       393,344       128,067       324,305       384,541       1,866,191       25,245,375  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
173,332,774       57,708,913       68,986,254       104,694,452       174,453,261       164,209,481       743,385,135  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Liabilities:
             
Deposits (*2)
 
W
204,353,639       49,995,140       43,382,707       65,673,174       24,930,159       2,931,998       391,266,817  
Financial liabilities at fair value through profit or loss
    410,381       358       586       1,202       6,816       1,449,634       1,868,977  
Borrowings
    19,310,777       5,678,981       6,166,750       9,811,684       14,182,221       5,170,111       60,320,524  
Debt securities issued
    4,496,200       7,218,255       7,931,732       18,000,681       45,961,768       3,734,554       87,343,190  
Financial liabilities designated at fair value through profit or loss
    309,713       1,252,877       1,774,016       1,821,666       1,324,185       1,356,579       7,839,036  
Investment contract liabilities
    245,353       110,050       67,039       423,484       726,759       —        1,572,685  
Other financial liabilities
    39,957,559       219,656       394,997       252,445       1,637,763       808,731       43,271,151  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
269,083,622       64,475,317       59,717,827       95,984,336       88,769,671       15,451,607       593,482,380  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Off balance (*3):
             
Guarantee contracts
 
W
18,374,287       —        —        —        —        —        18,374,287  
Other liabilities related to loan commitments
    212,078,870       —        —        —        —        —        212,078,870  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
230,453,157       —        —        —        —        —        230,453,157  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Derivatives
 
W
131,174       (101,655     (335,841     (104,002     (1,657,294     134,835       (1,932,783
 
(*1)
These amounts include cash flows of principal and interest on financial assets and financial liabilities.
(*2)
Demand deposits amounting to
W
157,446,276 million and
W
151,177,041 million as of December 31, 2022 and 2023 are included in the ‘Less than 1 month’ category, respectively.
(*3)
Though guarantees, loan agreements, and other credit offerings provided by the Group exist, if the counterparty requests a payment, the Group should fulfill the obligation immediately.
 
F-8
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
(e)
Measurement of fair value
The fair values of financial instruments being traded in an active market are determined by the published market prices of each period end. The published market prices of financial instruments being held by the Group are based on the trading agencies’ notifications.
If the market for a financial instrument is not active, such as OTC (Over The Counter market) derivatives, fair value is determined either by using a valuation technique or independent third-party valuation service. The Group uses its judgment to select a variety of methods and make rational assumptions that are mainly based on market conditions existing at the end of each reporting period.
The fair value of financial instruments is determined using valuation techniques; a method of using recent transactions between independent parties with reasonable judgment and willingness to trade, a method of referring to the current fair value of other financial instruments that are substantially identical, discounted cash flow model and option pricing models. For example, the fair value of an interest rate swap is calculated as the present value of the expected future cash flows, and the fair value of foreign exchange forwarding contract is calculated by applying the public forward exchange rate at the end of the reporting period.
The Group classifies and discloses fair value of financial instruments into the following three-level hierarchy:
 
   
Level 1: Financial instruments measured at quoted prices from active markets are classified as fair value level 1.
 
   
Level 2: Financial instruments measured using valuation techniques where all significant inputs are observable market data are classified as level 2.
 
   
Level 3: Financial instruments measured using valuation techniques where one or more significant inputs are not based on observable market data are classified as level 3.
 
F-8
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
i) Financial instruments measured at fair value
 
 
i-1)
The fair value hierarchy of financial instruments presented at their fair values in the statements of financial position as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Level 1
    
Level 2
    
Level 3 (*)
    
Total
 
Financial assets:
           
Due from banks measured at FVTPL
  
W
—         26,116        —         26,116  
Loans at FVTPL (*1)
     —         957,543        1,431,637        2,389,180  
Securities at FVTPL:
           
Debt securities and other securities (*2)
     8,660,224        34,783,829        11,715,251        55,159,304  
Equity securities
     1,952,419        5,044        1,900,249        3,857,712  
Gold/silver deposits
     75,969        —         —         75,969  
  
 
 
    
 
 
    
 
 
    
 
 
 
     10,688,612        34,788,873        13,615,500        59,092,985  
  
 
 
    
 
 
    
 
 
    
 
 
 
Derivative assets:
           
Trading
     47,687        5,585,517        529,144        6,162,348  
Hedging
     —         298,304        —         298,304  
  
 
 
    
 
 
    
 
 
    
 
 
 
     47,687        5,883,821        529,144        6,460,652  
  
 
 
    
 
 
    
 
 
    
 
 
 
Securities measured at FVOCI:
           
Debt securities
     38,446,610        45,349,965        —         83,796,575  
Equity securities
     691,257        —         981,329        1,672,586  
  
 
 
    
 
 
    
 
 
    
 
 
 
     39,137,867        45,349,965        981,329        85,469,161  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
49,874,166        87,006,318        16,557,610        153,438,094  
  
 
 
    
 
 
    
 
 
    
 
 
 
Financial liabilities:
           
Financial liabilities measured at FVTPL:
           
Securities sold
  
W
724,104        —         —         724,104  
Gold/silver deposits
     422,006        —         —         422,006  
  
 
 
    
 
 
    
 
 
    
 
 
 
     1,146,110        —         —         1,146,110  
  
 
 
    
 
 
    
 
 
    
 
 
 
Financial liabilities designated at fair value through profit or loss:
           
Derivatives-combined securities (*2)
     —         389,132        7,930,909        8,320,041  
Debt securities issued
     —         47,327        —         47,327  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         436,459        7,930,909        8,367,368  
  
 
 
    
 
 
    
 
 
    
 
 
 
Derivative liabilities:
           
Trading
     249,669        5,809,597        467,522        6,526,788  
Hedging
     —         838,068        343,759        1,181,827  
  
 
 
    
 
 
    
 
 
    
 
 
 
     249,669        6,647,665        811,281        7,708,615  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
1,395,779        7,084,124        8,742,190        17,222,093  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
(*1)
Of the Financial assets at FVTPL invested by the Group,
P-note’s
valuation of amount related to Lime Asset Management is
W
133.8 billion. As of December 31, 2022, in this regard, international disputes are under
 
F-8
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
  way, the Group has estimated its fair value based on financial information within the recent audit report of underlying assets since it doesn’t have fair market value observable through active trading markets. Accounting estimates and assumptions used in preparing consolidated financial statements may lead to adjustment in response to changes in uncertainty, such as information and market conditions available in the future. In addition, the ultimate impact on the business, financial condition, performance, and liquidity of the Group is unpredictable.
(*2)
Financial instruments (Beneficiary certificates:
W
221.7
 billion and derivatives-combined securities:
W
221.7
billion) related to GEN2 Partners asset management were delayed in repurchase for the year ended December 31, 2022. The Group estimated fair value using the net asset value based on the most recent data available for the repurchase suspension fund. Since then, it has an uncertainty in measuring fair value due to market conditions.
(*3)
Shinhan
Securities Co., Ltd.’s
level 3
over-the-counter
derivatives is
 recognized
W
75,925 million in financial assets measured at fair value through profit or loss,
W
7,930,909 million in financial liabilities designated at fair value through profit or loss,
W
526,868 million in derivative assets, and
W
468,028 million in derivative liabilities. The fair value of
over-the-counter
derivatives classified as level 3 above is measured using Shinhan
Securities Co., Ltd.’s
internal valuation model.
 
F-8
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
    
Level 1
    
Level 2
    
Level 3 (*3)
    
Total
 
Financial assets:
           
Due from banks measured at FVTPL
  
W
—         30,743        —         30,743  
Loans at FVTPL (*1)
     —         515,564        1,242,998        1,758,562  
Securities at FVTPL:
           
Debt securities and other securities (*2)
     11,248,555        39,736,457        14,487,080        65,472,092  
Equity securities
     2,253,651        —         1,597,810        3,851,461  
Gold/silver deposits
     103,706        —         —         103,706  
  
 
 
    
 
 
    
 
 
    
 
 
 
     13,605,912        39,736,457        16,084,890        69,427,259  
  
 
 
    
 
 
    
 
 
    
 
 
 
Derivative assets:
           
Trading
     117,929        3,709,058        632,213        4,459,200  
Hedging
     —         252,221        —         252,221  
  
 
 
    
 
 
    
 
 
    
 
 
 
     117,929        3,961,279        632,213        4,711,421  
  
 
 
    
 
 
    
 
 
    
 
 
 
Securities measured at FVOCI:
           
Debt securities
     39,111,078        49,525,922        —         88,637,000  
Equity securities
     725,796        —         949,183        1,674,979  
  
 
 
    
 
 
    
 
 
    
 
 
 
     39,836,874        49,525,922        949,183        90,311,979  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
53,560,715        93,769,965        18,909,284        166,239,964  
  
 
 
    
 
 
    
 
 
    
 
 
 
Financial liabilities:
           
Financial liabilities measured at FVTPL:
           
Securities sold
  
W
1,449,634        —         —         1,449,634  
Gold/silver deposits
     419,343        —         —         419,343  
  
 
 
    
 
 
    
 
 
    
 
 
 
     1,868,977        —         —         1,868,977  
  
 
 
    
 
 
    
 
 
    
 
 
 
Financial liabilities designated at fair value through profit or loss:
           
Derivatives-combined securities (*2)
     —         816,643        6,725,252        7,541,895  
Debt securities issued
     —         254,832        —         254,832  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         1,071,475        6,725,252        7,796,727  
  
 
 
    
 
 
    
 
 
    
 
 
 
Derivative liabilities:
           
Trading
     46,578        3,369,771        783,587        4,199,936  
Hedging
     —         614,285        224,195        838,480  
  
 
 
    
 
 
    
 
 
    
 
 
 
     46,578        3,984,056        1,007,782        5,038,416  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
1,915,555        5,055,531        7,733,034        14,704,120  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
(*1)
Of the Financial assets at FVTPL invested by the Group,
P-note’s
valuation of amount related to Lime Asset Management is
W
92 billion. As of December 31, 2023, in this regard, international disputes are under way, the Group has estimated its fair value based on financial information within the recent audit report of underlying assets since it doesn’t have fair market value observable through active trading markets. Accounting estimates and assumptions used in preparing consolidated financial statements may lead to adjustment in response to changes in uncertainty, such as information and market conditions available in the future. In addition, the ultimate impact on the business, financial condition, performance, and liquidity of the Group is unpredictable.
 
F-8
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
(*2)
Financial instruments (Beneficiary certificates:
W
143.5 billion and derivatives-combined securities:
W
143.5 billion) related to GEN2 Partners asset management were delayed in repurchase for the year ended December 31, 2020. The Group estimated fair value using the net asset value based on the most recent data available for the repurchase suspension fund. Since then, it has an uncertainty in measuring fair value due to market conditions.
(*3)
Shinhan
Securities Co., Ltd.’s
level 3
over-the-counter
derivatives is
 recognized
W
66,866 million in financial assets measured at fair value through profit or loss,
W
6,725,252 million in financial liabilities designated at fair value through profit or loss,
W
629,223 million in derivative assets, and
W
785,312 million in derivative liabilities. The fair value of
over-the-counter
derivatives classified as level 3 above is measured using Shinhan
Securities Co., Ltd.’s
internal valuation model.
i-2)
Classification of financial instruments as fair value level 3
The Group uses the evaluation value from evaluators who are qualified and external independent to determine the fair value for Group’s assets at the end of each reporting period. Changes in carrying amounts of financial instruments classified as Level 3 for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
     Financial
asset
at fair value
through profit or loss
    Securities
at fair value
through other
comprehensive
profit or loss
    Financial
liabilities
designated at fair
value through
profit or loss
    Derivative assets and
liabilities, net
 
    Held for
trading
    Held for
hedging
 
Beginning balance
  
W
12,934,419       725,232       (7,622,525     374,686       (182,749
Recognized in total comprehensive income for the year:
          
Recognized in profit (loss) for the year (*1)
     (123,983     —        633,415       (484,756     (161,010
Recognized in other comprehensive income (loss) for the year
     (336     (9,629     (5,919     —        —   
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
     (124,319     (9,629     627,496       (484,756     (161,010
Purchase
     5,779,999       276,636       —        190,380       —   
Issue
     —        —        (6,030,787     —        —   
Settlement
     (3,486,410     (10,910     5,094,907       (18,763     —   
Transfer to level3 (*2)
     173,636       —        —        —        —   
Transfer from level3 (*2)
     (230,188     —        —        75       —   
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
15,047,137       981,329       (7,930,909     61,622       (343,759
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-8
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
     Financial
asset
at fair value
through profit or loss
    Securities
at fair value
through other
comprehensive
profit or loss
    Financial
liabilities
designated at fair
value through
profit or loss
    Derivative assets and
liabilities, net
 
    Held for
trading
    Held for
hedging
 
Beginning balance
  
W
15,047,137       981,329       (7,930,909     61,622       (343,759
Recognized in total comprehensive income for the year:
          
Recognized in profit (loss) for the year (*1)
     69,334       —        (244,146     (15,540     119,564  
Recognized in other comprehensive income (loss) for the year
     (532     12,747       (1,907     —        —   
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
     68,802       12,747       (246,053     (15,540     119,564  
Purchase
     5,987,732       55,078       —        36,786       —   
Issue
     —        —        (6,343,080     —        —   
Settlement
     (4,071,062     (100,000     7,794,790       (234,242     —   
Transfer to level3 (*2)
     299,148       29       —        —        —   
Transfer from level3 (*2)
     (3,869     —        —        —        —   
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
17,327,888       949,183       (6,725,252     (151,374     (224,195
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*1)
Recognized profit or loss of the changes in carrying amount of financial instruments classified as Level 3 for the years ended December 31, 2022 and 2023 are included in the accounts of the statements of comprehensive income, of which the amounts and the related accounts are as follows:
 
   
2022
 
    Amounts recognized in
profit or loss
    Recognized profit or loss from
the financial instruments held
as of December 31
 
Net gain on financial assets at fair value through profit or loss
 
W
(608,739     (607,708
Net gain (loss) on financial liabilities designated at fair value through profit or loss
    633,415       762,342  
Net other operating expense
    (161,010     (161,010
 
 
 
   
 
 
 
 
W
(136,334     (6,376
 
 
 
   
 
 
 
 
F-
90

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
   
2023
 
    Amounts recognized in
profit or loss
    Recognized profit or loss from
the financial instruments held
as of December 31
 
Net loss on financial assets at fair value through profit or loss
 
W
53,794       47,708  
Net gain on financial liabilities designated at fair value through profit or loss
    (244,146     96,223  
Net other operating expense
    119,564       119,564  
 
 
 
   
 
 
 
 
W
(70,788     263,495  
 
 
 
   
 
 
 
 
(*2)
Movements between levels occur as the availability of observable market data for the financial instrument in question changes. The Group recognizes changes in levels at the end of the reporting period when the event or change in circumstances that gives rise to the movement between levels occurs.
 
 
i-3)
Valuation techniques and significant inputs not observable in markets
 
 
i-3-1)
Valuation techniques and inputs used in measuring the fair value of financial instruments classified as level 2 as of December 31, 2022 and 2023 are as follows:
 
    
2022
Type of financial instrument
   Valuation
technique
    Carrying
value
    
Significant inputs
Assets
       
Financial asset at fair value through profit or loss
       
Debt securities
    
DCF, NAV,
Option model (*)
 
 
 
W
35,767,488      Discount rate, interest rate, stock price and etc.
Equity securities
     NAV       5,044      Price of underlying assets such as stocks, bonds, etc.
    
 
 
    
       35,772,532     
    
 
 
    
Derivative assets
       
Trading
    


 
Option model
(*), Implied
forward
interest rate,
DCF
 
 
 
 
 
    5,585,517      Discount rate, foreign exchange rate, volatility, stock price and commodity index, etc.
Hedging
       298,304     
    
 
 
    
       5,883,821     
    
 
 
    
Securities at fair value through other comprehensive income
       
Debt securities
    
DCF,
Option model
(*)
 
 
 
    45,349,965      Interest rate, discount rate, etc.
    
 
 
    
    
W
87,006,318     
    
 
 
    
 
F-
91

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2022
Type of financial instrument
   Valuation
technique
   Carrying
value
    
Significant inputs
Liabilities
        
Financial liabilities designated at fair value through profit or loss
        
Debt securities issued
   Option model,
NAV (*)
     47,327      Discount rate, volatility
Compound financial instruments
     
W
389,132      Price of underlying assets
     
 
 
    
          436,459       
     
 
 
    
Derivative liabilities
        
Trading
   Option model (*),
Implied forward
interest rate
DCF
     5,809,597      Discount rate, foreign exchange rate, volatility, stock price and commodity index, etc.
Hedging
        838,068     
     
 
 
    
          6,647,665       
     
 
 
    
         
W
7,084,124
      
     
 
 
    
 
(*)
Option models applied to measure fair value include the Black-Scholes model and Hull-White model, and methods such as Monte Carlo simulation are applied to some products depending on the product type.
 
    
2023
Type of financial instrument
   Valuation
technique
    Carrying
value
    
Significant inputs
Assets
       
Financial asset at fair value through profit or loss
       
Debt securities
    
DCF, NAV, Option model (*)  
 
 
W
40,282,764      Discount rate, interest rate, stock price and etc.
    
 
 
    
       40,282,764     
    
 
 
    
Derivative assets
       
Trading
    

 
Option model (*),
Implied forward
interest rate,
DCF
 
 
 
 
    3,709,058      Discount rate, foreign exchange rate, volatility, stock price and commodity index, etc.
Hedging
       252,221     
    
 
 
    
       3,961,279     
    
 
 
    
Securities at fair value through other comprehensive income
       
Debt securities
    
DCF,
Option model (*)
 
 
    49,525,922      Interest rate, discount rate, etc.
    
 
 
    
    
W
93,769,965     
    
 
 
    
 
F-
92
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
Type of financial instrument
   Valuation
technique
   Carrying
value
    
Significant inputs
Liabilities
        
Financial liabilities designated at fair value through profit or loss
        
Debt securities issued
   Option model (*),
NAV
     254,832      Discount rate, volatility
Compound financial instruments
     
W
816,643      Underlying asset price
     
 
 
    
          1,071,475       
     
 
 
    
Derivative liabilities
        
Trading
   Option model (*),
Forward interest
rate, DCF
     3,369,771      Discount rate, foreign exchange rate, volatility, stock price and commodity index, etc.
Hedging
        614,285     
     
 
 
    
          3,984,056       
     
 
 
    
         
W
5,055,531
      
     
 
 
    
 
(*)
Option models applied to measure fair value include the Black-Scholes model and Hull-White model, and methods such as Monte Carlo simulation are applied to some products depending on the product type.
 
F-9
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
i-3-2)
Valuation techniques and significant inputs, but not observable, used in measuring the fair value of financial instruments classified as level 3 as of December 31, 2022 and 2023 are as follows:
 
   
2022
 
Type of financial instrument
  Valuation
technique
    Carrying
value
 
(*2)
   
Significant unobservable inputs
  Range  
Financial assets
       
Financial asset at fair value through profit or loss
       
Debt securities
   
 
DCF, NAV,
Option model (*1),
Income approach
 
 
 
 
W
13,146,888     The volatility of the underlying asset, Discount rate, Correlations, Growth rate, and Liquidation Value    
 
0.60%~68.10%
2.92%~38.87%
15.94%~90.00%
0.00%
0.00%


 
Equity securities
   
 


 
DCF, NAV,
Option model (*1),
Comparable
company analysis,
Transaction case
price, Cost method
 
 
 
 
 
 
    1,900,249     The volatility of the underlying asset, Discount rate and Correlations    
 
20.50%~25.30%
5.59%~15.18%
11.90%~66.00%


 
   
 
 
     
      15,047,137      
   
 
 
     
Derivative assets
       
Equity and foreign exchange related
      54,541     The volatility of the underlying asset and Correlations     4.89%~84.40%
7.30%~72.30%

 
Interest rates related
    Option model (*1)       51,025     The volatility of the underlying asset and Correlations     0.60%~1.10%
76.60%~78.90%

 
Credit and commodity related
      423,578     The volatility of the underlying asset, Correlations and Hazard Rate    
 
42.20%~55.90%
99.9%
1.20%~3.60%


 
   
 
 
     
      529,144      
   
 
 
     
Securities at fair value through other comprehensive income
       
Equity securities
   
 
DCF, NAV,
Option model (*1),
Comparable
company analysis
 
 
 
 
    981,329     The volatility of the underlying asset, Discount rate, Growth rate and Interest rate volatility    
28.62%
9.08%~19.14%
0.00%~2.00%
0.56%~11.42%
 
 
 
 
   
 
 
     
   
W
16,557,610      
   
 
 
     
Financial liabilities
       
Financial liabilities at fair
value through profit or
loss
       
Equity related
    Option model (*1)    
W
7,930,909     The volatility of the underlying asset and Correlations    
0.20%~84.40%
-44.20%~86.30%
 
 
Derivative liabilities
       
Equity and foreign
exchange related
      13,841     The volatility of the underlying asset and Correlations     4.89%~84.40%
-42.30%~87.60%

 
Interest rates related
    Option model (*1)       642,123     The volatility of the underlying asset, Regression coefficient and Correlations    
 
0.20%~1.10%
0.00%~1.46%
23.60%~90.34%


 
Credit and commodity
related
      155,317     The volatility of the underlying asset, Correlations and Hazard Rate    
 
0.20%~45.70%
23.60%~78.90%
1.20%~2.90%


 
   
 
 
     
      811,281      
   
 
 
     
   
W
8,742,190      
   
 
 
     
 
(*1)
Option model that the Group uses in derivative valuation includes Black-Scholes model, Hull-White model, Monte Carlo simulation, etc.
 
F-9
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
(*2)
There is no disclosure for valuation techniques and input variables related to items where the carrying amount is recognized as a reasonable approximation of fair value and the carrying amount is disclosed at fair value.
 
    
2023
Type of financial instrument
   Valuation
technique
     Carrying
value
 
(*2)
    
Significant unobservable inputs
   Range
Financial assets
           
Financial asset at fair value through profit or loss
           
Debt securities
    
 
DCF, NAV,
Option model (*1),
Income approach
 
 
 
    
W
15,730,078
     The volatility of the underlying asset, Discount rate, Correlations Growth rate, and Liquidation Value    1.00%~76.22%
2.44%~30.33%
-11.62%~65.74%
0.00%
0.00%
Equity securities
    
 


 
DCF, NAV,
Option model (*1),
Comparable
company analysis,
Transaction case
price, Cost method
 
 
 
 
 
 
     1,597,810      The volatility of the underlying asset, Discount rate, Growth rate And Interest rate volatility    0.51%~51.57%
2.61%~31.73%
0.00%
0.
5
1%~74.30%
     
 
 
       
        17,327,888        
     
 
 
       
Derivative assets
           
Equity and foreign exchange related
        97,403      The volatility of the underlying asset and Correlations    8.08%~63.37%
-1.74%~69.79%
Interest rates related
     Option model (*1)        60,919      The volatility of the underlying asset and Correlations    0.19%~0.68%
75.14%~77.30%
Credit and commodity related
        473,891      The volatility of the underlying asset, Correlations and Hazard Rate    34.52%~41.77%
99.83%~99.95%
0.08%~3.60%
     
 
 
       
        632,213        
     
 
 
       
Securities at fair value through other comprehensive income
           
Equity securities
    
 
DCF, NAV,
Option model (*1),
Comparable
company analysis
 
 
 
 
     949,183      The volatility of the underlying asset, Discount rate, Growth rate and Interest rate volatility    20.60%~27.84%
5.14%~20.90%
-1.00%~1.00%
0.55%~60.71%
     
 
 
       
       
W
18,909,284
       
     
 
 
       
 
F-9
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
Type of financial instrument
   Valuation
technique
     Carrying
value
 
(*2)
    
Significant unobservable inputs
   Range  
Financial liabilities
           
Financial liabilities designated at fair value through profit or loss
           
Equity related
     Option model (*1)     
W
6,725,252      The volatility of the underlying asset and Correlations     
0.26%~81.98%
-42.43%~84.71%
 
 
Derivative liabilities
           
Equity and foreign exchange related
        468,611      The volatility of the underlying asset and Correlations     
7.58%~81.98%
-42.43%~84.71%
 
 
Interest rates related
     Option model (*1)        445,572      The volatility of the underlying asset, Regression coefficient and Correlations     
0.19%~1.06%
0.00%~2.71%
-38.52%~90.34%
 
 
 
Credit and commodity related
        93,599      The volatility of the underlying asset, Correlations and Hazard Rate     
0.26%~24.67%
-11.62%~77.30%
0.08%~2.55%
 
 
 
     
 
 
       
        1,007,782        
     
 
 
       
     
W
7,733,034        
     
 
 
       
 
(*1)
Option model that the Group uses in derivative valuation includes Black-Scholes model, Hull-White model, Monte Carlo simulation, etc.
(*2)
There is no disclosure for valuation techniques and input variables related to items where the carrying amount is recognized as a reasonable approximation of fair value and the carrying amount is disclosed at fair value.
 
 
i-4)
Sensitivity for changing in unobservable inputs
For level 3 fair value measurement, changing one or more of the unobservable inputs used to reasonably possible alternative assumptions would have the following effects on profit or loss, or other comprehensive income as of December 31, 2022 and 2023.
 
    
2022
 
     Favorable
changes
     Unfavorable
changes
 
Financial assets:
     
Effects on profit or loss for the period (*1),(*2):
     
Financial asset at fair value through profit or loss
  
W
57,763        (51,803
Derivative assets
     12,499        (11,465
  
 
 
    
 
 
 
Securities at fair value through other comprehensive income (*2)
     49,515        (40,860
  
 
 
    
 
 
 
  
W
119,777        (104,128
  
 
 
    
 
 
 
Financial liabilities:
     
Effects on profit or loss for the period (*1):
     
Financial liabilities designated at fair value through profit or loss
  
W
57,121        (60,525
Derivative liabilities
     16,388        (16,908
  
 
 
    
 
 
 
  
W
73,509        (77,433
  
 
 
    
 
 
 
 
F-9
6
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
     Favorable
changes
     Unfavorable
changes
 
Financial assets:
     
Effects on profit or loss for the period (*1),(*2):
     
Financial asset at fair value through profit or loss
  
W
45,433        (42,214
Derivative assets
     19,994        (20,386
  
 
 
    
 
 
 
Securities at fair value through other comprehensive income (*2)
     44,286        (33,212
  
 
 
    
 
 
 
  
W
109,713        (95,812
  
 
 
    
 
 
 
Financial liabilities:
     
Effects on profit or loss for the period (*1):
     
Financial liabilities designated at fair value through profit or loss
  
W
30,543        (29,790
Derivative liabilities
     27,561        (27,525
  
 
 
    
 
 
 
  
W
58,104        (57,315
  
 
 
    
 
 
 
 
  (*1)
Fair value changes are calculated by increasing or decreasing the volatility of the underlying
asset
 
(-10~10%p)
or correlations
(-10~10%p),
a significant unobservable input.
  (*2)
Fair value changes are calculated by increasing or decreasing the growth rate and discount rate, which are a significant unobservable input, from
-1%p
to 1%p.
ii) Financial instruments measured at amortized cost
 
 
ii-1)
The method of measuring the fair value of financial instruments measured at amortized cost is as follows:
 
Type
  
Measurement methods of fair value
Cash and due from banks
   The carrying amount and the fair value for cash are identical and most of deposits are floating interest rate deposits or next day deposits of a short-term instrument. For this reason, the carrying amount approximates fair value.
Loans
   The fair value of the loans is measured by discounting the expected cash flow at the market interest rate and credit risk of the borrower.
Securities
   An external professional evaluation agency is used to calculate the valuation amount using the market information. The agency calculates the fair value based on active market prices, and DCF model is used to calculate the fair value if there is no quoted price.
Deposits and borrowings
   The carrying amount and the fair value for demand deposits, cash management account deposits, call money as short-term instrument are identical. The fair value of others is measured by discounting the contractual cash flow at the market interest rate that takes into account the residual risk.
Debt securities issued
   Where available, the fair value of deposits and borrowings is based on the published price quotations in an active market. In case there is no data for an active market price, it is measured by discounting the contractual cash flow at the market interest rate that takes into account the residual risk.
Investment contract liabilities
   The book value of retirement pension contract reserves as prescribed by the Insurance Business Act and Insurance Business Supervision Regulations was used as a proxy for fair value because of the difficulty of calculating reliable expected cash flows.
 
F-9
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
Type
  
Measurement methods of fair value
Other financial assets and other financial liabilities
   The carrying amount is measured at fair value for short-term and suspense accounts, such as spot exchange, inter-bank fund transfer, and domestic exchange of payments, and for the remaining financial instruments, the present value is calculated by discounting the contractual cash flows at a discount rate which considered residual risk at the market interest rate.
ii-2)
The carrying amount and the fair value of financial instruments measured at amortized cost as of December 31, 2023 and 2022 are as follows:
 
    
2022
    
2023
 
    
Carrying amount
    
Fair value
    
Carrying amount
    
Fair value
 
Assets:
           
Deposits measured at amortized cost
  
W
27,746,360        27,660,501        32,455,701        32,338,446  
Loans measured at amortized cost
     407,898,972        404,855,790        411,739,562        414,024,035  
  
 
 
    
 
 
    
 
 
    
 
 
 
Securities measured at amortized cost:
           
Government bonds
     21,523,230        20,215,099        22,787,609        22,182,130  
Financial institution bonds
     5,423,771        5,387,207        5,864,626        5,906,724  
Corporation bonds
     6,424,197        5,971,007        7,034,252        6,879,983  
  
 
 
    
 
 
    
 
 
    
 
 
 
     33,371,198        31,573,313        35,686,487        34,968,837  
  
 
 
    
 
 
    
 
 
    
 
 
 
Other financial assets
     21,826,601        22,059,918        26,880,554        27,175,002  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
490,843,131        486,149,522        506,762,304        508,506,320  
  
 
 
    
 
 
    
 
 
    
 
 
 
Liabilities:
           
Deposit liabilities:
           
Demand deposits
  
W
157,446,276        157,446,276        151,177,041        151,177,041  
Time deposits
     196,265,911        195,886,583        202,106,686        202,405,752  
Certificate of deposit
     14,921,375        14,748,736        12,059,730        12,114,566  
Issued bill deposit
     6,631,858        6,631,276        7,614,701        7,614,012  
CMA deposits
     4,634,010        4,634,010        4,950,392        4,950,392  
Others
     3,088,864        3,088,542        3,604,114        3,604,031  
  
 
 
    
 
 
    
 
 
    
 
 
 
     382,988,294        382,435,423        381,512,664        381,865,794  
  
 
 
    
 
 
    
 
 
    
 
 
 
Borrowing debts:
           
Call-money
     1,276,301        1,276,301        2,195,849        2,195,849  
Bills sold
     15,057        15,006        11,252        11,208  
Bonds sold under repurchase agreements
     9,544,536        9,544,536        17,312,576        17,312,576  
Borrowings
     38,443,281        37,602,027        37,381,675        37,322,235  
  
 
 
    
 
 
    
 
 
    
 
 
 
     49,279,175        48,437,870        56,901,352        56,841,868  
  
 
 
    
 
 
    
 
 
    
 
 
 
Debts:
           
Borrowings in Korean won
     63,927,063        62,059,253        68,382,242        68,189,097  
Borrowings in foreign currency
     13,361,720        13,051,576        13,179,483        13,143,721  
  
 
 
    
 
 
    
 
 
    
 
 
 
     77,288,783        75,110,829        81,561,725        81,332,818  
  
 
 
    
 
 
    
 
 
    
 
 
 
Investment contract liabilities
     2,133,586        2,133,586        1,572,685        1,572,685  
  
 
 
    
 
 
    
 
 
    
 
 
 
Other financial liabilities
     31,992,438        31,683,186        47,328,051        47,295,828  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
543,682,276        539,800,894        568,876,477        568,908,993  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-9
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
ii-3)
The fair value hierarchy of financial assets and liabilities which are not measured at their fair values in the statements of financial position but with their fair value disclosed as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Level 1
    
Level 2
    
Level 3
    
Total
 
Assets:
           
Deposits measured at amortized cost
  
W
431,650        27,228,851        —         27,660,501  
Loans measured at amortized cost
     —         5,832,484        399,023,306        404,855,790  
Securities measured at amortized cost:
           
Government bonds
     9,109,801        11,105,298        —         20,215,099  
Financial institution bonds
     1,898,457        3,488,750        —         5,387,207  
Corporation bonds
     —         5,971,007        —         5,971,007  
  
 
 
    
 
 
    
 
 
    
 
 
 
     11,008,258        20,565,055        —         31,573,313  
  
 
 
    
 
 
    
 
 
    
 
 
 
Other financial assets
     —         12,598,487        9,461,431        22,059,918  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
11,439,908        66,224,877        408,484,737        486,149,522  
  
 
 
    
 
 
    
 
 
    
 
 
 
Liabilities:
           
Deposit liabilities:
           
Demand deposits
  
W
—         157,446,276        —         157,446,276  
Time deposits
     —         —         195,886,583        195,886,583  
Certificate of deposit
     —         —         14,748,736        14,748,736  
Issued bill deposit
     —         —         6,631,276        6,631,276  
CMA deposits
     —         4,634,010        —         4,634,010  
Other
     —         3,035,338        53,204        3,088,542  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         165,115,624        217,319,799        382,435,423  
  
 
 
    
 
 
    
 
 
    
 
 
 
Borrowing debts:
           
Call-money
     —         1,276,301        —         1,276,301  
Bills sold
     —         —         15,006        15,006  
Bonds sold under repurchase agreements
     —         —         9,544,536        9,544,536  
Borrowings
     —         19,922        37,582,105        37,602,027  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         1,296,223        47,141,647        48,437,870  
  
 
 
    
 
 
    
 
 
    
 
 
 
Debts:
           
Borrowings in won
     —         31,665,994        30,393,259        62,059,253  
Borrowings in foreign currency
     —         9,625,410        3,426,166        13,051,576  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         41,291,404        33,819,425        75,110,829  
  
 
 
    
 
 
    
 
 
    
 
 
 
Investment contract liabilities
     —         —         2,133,586        2,133,586  
  
 
 
    
 
 
    
 
 
    
 
 
 
Other financial liabilities
     —         8,921,782        22,761,404        31,683,186  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
—         216,625,033        323,175,861        539,800,894  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-9
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
    
Level 1
    
Level 2
    
Level 3
    
Total
 
Assets:
           
Deposits measured at amortized cost
  
W
554,703        31,783,743        —         32,338,446  
Loans measured at amortized cost
     —         1,633,949        412,390,086        414,024,035  
Securities measured at amortized cost:
           
Government bonds
     10,727,244        11,454,886        —         22,182,130  
Financial institution bonds
     2,005,877        3,900,847        —         5,906,724  
Corporation bonds
     —         6,879,983        —         6,879,983  
  
 
 
    
 
 
    
 
 
    
 
 
 
     12,733,121        22,235,716        —         34,968,837  
  
 
 
    
 
 
    
 
 
    
 
 
 
Other financial assets
     —         16,393,625        10,781,377        27,175,002  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
13,287,824        72,047,033        423,171,463        508,506,320  
  
 
 
    
 
 
    
 
 
    
 
 
 
Liabilities:
           
Deposit liabilities:
           
Demand deposits
  
W
—         151,177,041        —         151,177,041  
Time deposits
     —         —         202,405,752        202,405,752  
Certificate of deposit
     —         —         12,114,566        12,114,566  
Issued bill deposit
     —         —         7,614,012        7,614,012  
CMA deposits
     —         4,950,392        —         4,950,392  
Other
     —         3,565,491        38,540        3,604,031  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         159,692,924        222,172,870        381,865,794  
  
 
 
    
 
 
    
 
 
    
 
 
 
Borrowing debts:
           
Call-money
     —         2,195,849        —         2,195,849  
Bills sold
     —         —         11,208        11,208  
Bonds sold under repurchase agreements
     —         —         17,312,576        17,312,576  
Borrowings
     —         221,256        37,100,979        37,322,235  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         2,417,105        54,424,763        56,841,868  
  
 
 
    
 
 
    
 
 
    
 
 
 
Debts:
           
Borrowings in won
     —         36,388,349        31,800,748        68,189,097  
Borrowings in foreign currency
     —         10,456,332        2,687,389        13,143,721  
  
 
 
    
 
 
    
 
 
    
 
 
 
     —         46,844,681        34,488,137        81,332,818  
  
 
 
    
 
 
    
 
 
    
 
 
 
Investment contract liabilities
     —         —         1,572,685        1,572,685  
  
 
 
    
 
 
    
 
 
    
 
 
 
Other financial liabilities
     —         20,658,155        26,637,673        47,295,828  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
—         229,612,865        339,296,128        568,908,993  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-
100

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
ii-4)
Valuation techniques and inputs used in the fair value measurements categorized within Level 2 and Level 3 for fair value disclosures, which are not recognized at fair value, as at December 31, 2022 and 2023, are as follows:
 
    
2022
     Fair value(*)      Valuation
technique
    
Inputs
Financial instruments classified as level 2 :
        
Assets
        
Due from banks measured at amortized cost
  
W
27,228,851        DCF      Discount rate
Loans measured at amortized cost
     5,832,484        DCF     
Discount rate, Credit spread
and Prepayment rate
Securities measured at amortized cost
     20,565,055        DCF      Discount rate
Other financial assets
     12,598,487        DCF      Discount rate
Financial instruments classified as level 3 :
        
Assets
        
Loans measured at amortized cost
     399,023,306        DCF      Discount rate, Credit spread
and Prepayment rate
Other financial assets
     9,461,431        DCF      Discount rate
  
 
 
       
  
W
474,709,614        
  
 
 
       
Financial instruments classified as level 2 :
        
Liabilities
        
Deposits
  
W
165,115,624        DCF      Discount rate
Borrowings
     1,296,223        DCF      Discount rate
Debt securities issued
     41,291,404        DCF      Discount rate
Other financial liabilities
     8,921,782        DCF      Discount rate
Financial instruments classified as level 3 :
        
Liabilities
        
Deposits
     217,319,799        DCF      Discount rate
Borrowings
     47,141,647        DCF      Discount rate
Debt securities issued
     33,819,425        DCF     
Discount rate,
Regression coefficient
and Correlations
Investment contract liabilities
     2,133,586        
Other financial liabilities
     22,761,404        DCF      Discount rate
  
 
 
       
  
W
539,800,894        
  
 
 
       
 
(*)
Valuation techniques and inputs are not disclosed when the carrying amount is a reasonable approximation of fair value.
 
F-
101

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
     Fair value(*)      Valuation
technique
    
Inputs
Financial instruments classified as level 2 :
        
Assets
        
Due from banks measured at amortized cost
  
W
31,783,743        DCF      Discount rate
Loans measured at amortized cost
     1,633,949        DCF     
Discount rate, Credit spread
and Prepayment rate
Securities measured at amortized cost
     22,235,716        DCF      Discount rate
Other financial assets
     16,393,625        DCF      Discount rate
Financial instruments classified as level 3 :
        
Assets
        
Loans measured at amortized cost
     412,390,086        DCF      Discount rate, Credit spread and Prepayment rate
Other financial assets
     10,781,377        DCF      Discount rate
  
 
 
       
  
W
495,218,496        
  
 
 
       
Financial instruments classified as level 2 :
        
Liabilities
        
Deposits
  
W
159,692,924        DCF      Discount rate
Borrowings
     2,417,105        DCF      Discount rate
Debt securities issued
     46,844,681        DCF      Discount rate
Other financial liabilities
     20,658,155        DCF      Discount rate
Financial instruments classified as level 3 :
        
Liabilities
        
Deposits
     222,172,870        DCF      Discount rate
Borrowings
     54,424,763        DCF      Discount rate
Debt securities issued
     34,488,137        DCF     
Discount rate,
Regression coefficient
and Correlations
Investment contract liabilities
     1,572,685        —       — 
Other financial liabilities
     26,637,673        DCF      Discount rate
  
 
 
       
  
W
568,908,993        
  
 
 
       
 
(*)
Valuation techniques and inputs are not disclosed when the carrying amount is a reasonable approximation of fair value.
iii) Changes in gains or losses on valuation at the transaction date for the years ended December 31, 2022 and 2023, are as follows:
 
    
2022
    
2023
 
Beginning balance
  
W
(160,525      (143,959)  
New transactions
     (88,769      (48,548
Recognized in profit for the year
     105,335        110,760  
  
 
 
    
 
 
 
Ending balance
  
W
(143,959      (81,747
  
 
 
    
 
 
 
 
F-
102
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
(f)
Classification by categories of financial instruments
Financial assets and liabilities are measured at fair value or amortized cost. The financial instruments measured at fair value or amortized costs are measured in accordance with the Group’s valuation methodologies, which are described in Note 5.(e) Measurement of fair value.
The carrying amounts of each category of financial assets and financial liabilities as of December 31, 2022 and 2023 is as follows:
 
    
2022
 
     FVTPL      FVOCI      Amortized cost      Derivatives
held for
hedging
     Total  
Assets:
              
Cash and due from banks at amortized cost
  
W
              30,050,840               30,050,840  
Due from banks at fair value through profit or loss
     26,116                             26,116  
Securities at fair value through profit or loss
     59,092,985                             59,092,985  
Derivatives assets
     6,162,348                      298,304        6,460,652  
Loans at fair value through profit or loss
     2,389,180                             2,389,180  
Loans at amortized cost
                   407,898,972               407,898,972  
Securities at fair value through other comprehensive income
            85,469,161                      85,469,161  
Securities at amortized cost
                   33,371,198               33,371,198  
Others
                   21,826,601               21,826,601  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
67,670,629        85,469,161        493,147,611        298,304        646,585,705  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
F-10
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2022
 
     FVTPL      FVTPL
liabilities
designated
     Financial
liabilities
measured at
amortized cost
     Derivatives
held for
hedging
     Total  
Liabilities:
              
Deposits
  
W
              382,988,294               382,988,294  
Financial liabilities at fair value through profit or loss
     1,146,110                             1,146,110  
Financial liabilities designated at FVTPL
            8,367,368                      8,367,368  
Derivatives liabilities
     6,526,787                      1,181,828        7,708,615  
Borrowings
                   49,279,175               49,279,175  
Debt securities issued
                   77,288,783               77,288,783  
Investment contract liabilities
                   2,133,586               2,133,586  
Others
                   31,992,438               31,992,438  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
7,672,897        8,367,368        543,682,276        1,181,828        560,904,369  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
     FVTPL      FVOCI      Amortized cost      Derivatives
held for
hedging
     Total  
Assets:
              
Cash and due from banks at amortized cost
  
W
              34,629,251               34,629,251  
Due from banks at fair value through profit or loss
     30,743                             30,743  
Securities at fair value through profit or loss
     69,427,259                             69,427,259  
Derivatives assets
     4,459,200                      252,221        4,711,421  
Loans at fair value through profit or loss
     1,758,562                             1,758,562  
Loans at amortized cost
                   411,739,562               411,739,562  
Securities at fair value through other comprehensive income
            90,311,979                      90,311,979  
Securities at amortized cost
                   35,686,487               35,686,487  
Others
                   26,880,554               26,880,554  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
75,675,764        90,311,979        508,935,854        252,221        675,175,818  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
F-10
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
    
2023
 
     FVTPL      FVTPL
liabilities
designated
     Financial
liabilities
measured at
amortized cost
     Derivatives
held for
hedging
     Total  
Liabilities:
              
Deposits
  
W
              381,512,664               381,512,664  
Financial liabilities at fair value through profit or loss
     1,868,977                             1,868,977  
Financial liabilities designated at FVTPL
            7,796,727                      7,796,727  
Derivatives liabilities
     4,199,936                      838,480        5,038,416  
Borrowings
                   56,901,352               56,901,352  
Debt securities issued
                   81,561,725               81,561,725  
Investment contract liabilities
                   1,572,685               1,572,685  
Others
                   47,328,051               47,328,051  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
6,068,913        7,796,727        568,876,477        838,480        583,580,597  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
 
(g)
Transfer of financial instruments
i) Transfers that do not qualify for derecognition
① Sale of repurchase bonds
Among the Group’s sale of repurchase bonds, followings are the details of financial instruments that do not qualify for derecognition because the Group sold under repurchase agreement at a fixed price as of December 31, 2022 and 2023:
 
    
2022
    
2023
 
Transferred asset:
     
Securities at FVTPL
  
W
7,461,978        11,042,486  
Securities at FVOCI
     1,335,548        1,286,990  
Securities at amortized cost
     258,579        3,622,838  
  
 
 
    
 
 
 
  
W
9,056,105        15,952,314  
  
 
 
    
 
 
 
Associated liabilities:
     
Bonds sold under repurchase agreements
  
W
9,544,536        17,312,576  
② Securities loaned
If the securities owned by the Group are loaned, the ownership of the securities is transferred, but is required to be returned at the end of the loan period. Therefore, the Group continues to recognize the entire securities loaned as it holds most of the risks and compensation of the securities.
 
F-10
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
Securities loaned as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
    
Borrowers
Government bonds
  
W
12,876,660        15,340,768      Korea Securities Finance Corp.,
Korea Securities Depository,
etc.
Financial institutions bonds
     422,166        398,252      Korea Securities Finance Corp.,
Korea Securities Depository,
etc.
Corporation bonds
     210,258        221,435      BNP Paribas Securities Corp.
Equity securities
     73,169        48,004      Meritz Securities co., Ltd., HI
Investment & Securities co.,
Ltd., etc.
Beneficiary certificate
     29,850        40,890      Korea Securities Depository
  
 
 
    
 
 
    
    
W
13,612,103
     16,049,349       
  
 
 
    
 
 
    
③ Securitization of financial assets
The Group uses the securitization of financial assets as a means of financing and to transfer risk. Generally, these securitization transactions result in the transfer of contractual cash flows to the debt securities holders issued from the financial asset portfolio. The Group recognizes debt securities issued without derecognition of assets under individual agreements, partially recognizes assets to the extent of the Group’s level of involvement in assets, or recognizes rights and obligations arising from the derecognition and transfer of assets as separate assets and liabilities. The Group derecognizes the entire asset only if it transfers contractual rights to the cash flows of financial assets or if it holds contractual rights but bears contractual obligations to pay cash flows to the other party without significant delays or reinvestment and transfers most of the risks and benefits of ownership (e.g., credit risk, interest rate risk, prepayment risk, etc.). For the years ended December 31, 2022 and 2023, the carrying amount of financial assets related to securitization transactions that have neither been transferred nor derecognized are
W
11,429,250 million and
W
10,950,727 million, respectively; the carrying amounts of related liabilities are
W
6,366,125 million and
W
6,634,887 million, respectively.
ii) Financial instruments qualified for derecognition and continued involvement
There are no financial instruments which qualify for derecognition and in which the Group has continuing involvements as of December 31, 2022, and 2023.
 
F-10
6
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
 
(h)
Offsetting financial assets and financial liabilities
Financial assets and liabilities subject to offsetting, enforceable master netting arrangements and similar agreements as of December 31, 2022 and 2023 are as follows:
 
   
2022
 
    Gross amounts of
recognized financial
assets/ liabilities
    Gross amounts of
recognized
financial assets/
liabilities set off in
the statement of
financial position
    Net amounts of
financial assets/
liabilities presented
in the statement of
financial position
    Related amounts not set off in the
statement of financial position
    Net amount  
  Financial
instruments
    Cash collateral
received
 
Assets:
           
Derivatives (*1)
 
W
6,523,848             6,523,848       10,922,201       473,252       2,534,050  
Other financial instruments (*1)
    7,405,655             7,405,655  
Securities repurchased under repurchase agreements and bonds purchased under repurchase agreements (*2)
    13,045,505             13,045,505       12,893,643             151,862  
Securities loaned (*2)
    4,584,247             4,584,247       4,584,247              
Domestic exchange settlement debit (*3)
    45,282,683       39,247,867       6,034,816                   6,034,816  
Receivables from disposal of securities (*4)
    4,933,264       2,405,878       2,527,386       1,767,831             759,555  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
81,775,202       41,653,745       40,121,457       30,167,922       473,252       9,480,283  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Liabilities:
           
Derivatives (*1),(*5)
 
W
15,801,774             15,801,774       11,227,001       1,000       10,772,103  
Other financial instruments (*1)
    6,198,330             6,198,330  
Bonds sold under repurchase agreements (*2)
    9,544,536             9,544,536       8,931,247             613,289  
Securities borrowed (*2)
    724,104             724,104       724,104              
Domestic exchange settlement pending (*3)
    41,556,442       39,247,867       2,308,575       2,231,508             77,067  
Payable from purchase of securities (*4)
    4,854,358       2,405,878       2,448,480       1,768,821             679,659  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
78,679,544       41,653,745       37,025,799       24,882,681       1,000       12,142,118  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*1)
The Group has certain derivative transactions subject to the ISDA (International Derivatives Swaps and Dealers Association) agreement. According to the ISDA agreement, when credit events (e.g. default) of counterparties occur, all derivative agreements are terminated and set off. At the time of termination, the parties to the transaction will offset the amount of payment or payment to each other, and one party will pay the other party a single amount will be paid to the other party.
 
F-10
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
(*2)
Resale and repurchase agreement, securities borrowing and lending agreement are also similar to ISDA agreement with respect to enforceable netting agreements.
(*3)
The Group has legally enforceable right to set off and settles financial assets and liabilities on a net basis under normal business terms. Therefore, domestic exchanges settlement receivables (payables) are recorded on a net basis in the consolidated statements of financial position.
(*4)
It is an account that deals with bonds and liabilities based on the settlement of listed stocks traded in the market. The Group currently has a legally enforceable right to set off the recognized amounts and intends to settle on a net basis. Therefore, the net amount is presented in the consolidated statement of financial position. The offset amount of related bonds and liabilities based on the settlement of
over-the-counter
derivatives
in-house
payment by Central Clearing System is included.
(*5)
As of December 31, 2022, the total amount of financial liabilities includes
W
8,320,041 million of ELS (equity-linked securities) products and of DLS (derivative linked securities) products. In the course of this transaction, the Group has provided collateral for some transactions. The financial instruments provided as collateral of
W
432,228 million are included in the related instruments not offset in the statement of financial position. The total amount of financial liabilities recognized as of December 31, 2022 is
W
1,934,547 million for transactions with the other party with collective offset contracts or similar arrangements.
 
F-10
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
   
2023
 
    Gross amounts of
recognized financial
assets/ liabilities
    Gross amounts of
recognized financial
assets/ liabilities set
off in the statement
of financial position
    Net amounts of
financial assets/
liabilities presented
in the statement of
financial position
    Related amounts not set off in the
statement of financial position
    Net amount  
  Financial
instruments
    Cash collateral
received
 
Assets:
           
Derivatives (*1)
 
W
4,706,696             4,706,696       14,428,984       448,025       2,042,058  
Other financial instruments (*1)
    12,212,371             12,212,371  
Securities repurchased under repurchase agreements and bonds purchased under repurchase agreements (*2)
    19,200,694             19,200,694       18,814,022             386,672  
Securities loaned (*2)
    6,284,849             6,284,849       6,283,227             1,622  
Domestic exchange settlement debit (*3)
    47,791,602       42,766,815       5,024,787                   5,024,787  
Receivables from disposal of securities (*4)
    7,421,808       3,734,544       3,687,264       3,006,017             681,247  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
97,618,020       46,501,359       51,116,661       42,532,250       448,025       8,136,386  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Liabilities:
           
Derivatives (*1),(*5)
 
W
12,637,884             12,637,884       14,701,829             8,958,880  
Other financial instruments (*1)
    11,022,825             11,022,825  
Bonds sold under repurchase agreements (*2)
    17,312,576             17,312,576       15,450,999             1,861,577  
Securities borrowed (*2)
    1,449,634             1,449,634       1,449,634              
Domestic exchange settlement pending (*3)
    52,004,974       42,766,815       9,238,159       9,151,927             86,232  
Payable from purchase of securities (*4)
    7,466,010       3,734,544       3,731,466       3,006,534             724,932  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
101,893,903       46,501,359       55,392,544       43,760,923             11,631,621  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*1)
The Group has certain derivative transactions subject to the ISDA (International Derivatives Swaps and Dealers Association) agreement. According to the ISDA agreement, when credit events (e.g. default) of counterparties occur, all derivative agreements are terminated and set off. At the time of termination, the parties to the transaction will offset the amount of payment or payment to each other, and one party will pay the other party a single amount will be paid to the other party.
(*2)
Resale and repurchase agreement, securities borrowing and lending agreement are also similar to ISDA agreement with respect to enforceable netting agreements.
(*3)
The Group has legally enforceable right to set off and settles financial assets and liabilities on a net basis under normal business terms. Therefore, domestic exchanges settlement receivables (payables) are recorded on a net basis in the consolidated statements of financial position.
 
F-10
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
(*4)
It is an account that deals with bonds and liabilities based on the settlement of listed stocks traded in the market. The Group currently has a legally enforceable right to set off the recognized amounts and intends to settle on a net basis. Therefore, the net amount is presented in the consolidated statement of financial position. The offset amount of related bonds and liabilities based on the settlement of
over-the-counter
derivatives
in-house
payment by Central Clearing System is included.
(*5)
As of December 31, 2023, the total amount of financial liabilities includes
W
7,541,895 million of ELS (equity-linked securities) products and of DLS (derivative linked securities) products. In the course of this transaction, the Group has provided collateral for some transactions. The financial instruments provided as collateral of
W
365,074 million are included in the related instruments not offset in the statement of financial position.
 
 
(i)
Capital risk management
The criteria for capital adequacy to be complied with by the Group are 8.0%. In addition, the minimum regulatory BIS capital ratio, which should be maintained additionally to increase the ability to absorb losses, has been raised to up to 14% as the capital regulation based on the Basel III standard is enforced from 2016. This is based on the addition of capital conservation capital (2.5%p) and domestic system-critical banks
(D-SIB)
capital (1.0%p) and economic response capital (2.5%p) to the existing lowest common equity capital ratio, and economic response capital can be charged up to 2.5%p during credit expansion period. As of December 31, 2023, the minimum regulatory BIS capital ratio to be observed is 11.5%, which is the standard for applying capital conservation capital (2.5%p),
D-SIB
capital (1.0%p), and economic response capital (0%p).
Basel III capital ratio is the concept of ‘International Agreement on the Measurement and Standards of Equity Capital’ of the Basel Bank Supervisory Commission of BIS (International Settlement Bank). It is calculated as ‘(common stock capital (after deduction of deductions) + other basic capital + supplementary capital) ÷ risk weighted assets’.
The capital of common stock can be the first to make up for the loss of the financial holding company. The capital of common stock consists of capital stock, capital reserve, retained earnings and other, which will not be redeemed until the liquidation and will be redeemed at the last during the liquidation. Other basic capital consists of capital securities that meet certain requirements as capital of permanent nature. Complementary capital is capital that can compensate for losses of financial holding companies during liquidation, and consists of capital securities, etc. that meet certain requirements. The deduction items are those held by the Group as assets or capital items, but do not contribute to the ability to absorb losses. Unless otherwise noted, it will be deducted from common stock capital.
 
F-1
10

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
5.
Financial risk management (continued)
 
The capital ratio of the Group based on Basel III is as of December 31, 2022 and 2023 are as follows:
 
    
2022
   
2023
 
Capital :
    
Tier I common equity capital
  
W
37,287,768       41,388,070  
Additional tier 1 capital
     5,979,604       5,118,817  
  
 
 
   
 
 
 
Tier I capital
     43,267,372       46,506,887  
Tier II capital
     3,714,400       3,685,637  
  
 
 
   
 
 
 
Total capital (A)
  
W
46,981,772       50,192,524  
  
 
 
   
 
 
 
Total risk-weighted assets (B)
  
W
291,542,598       314,180,698  
Capital adequacy ratio (A/B)
     16.11     15.98
Tier I capital adequacy ratio
     14.84     14.80
Common stock ratio
     12.79     13.17
 
(*)
As of December 31, 2023, the Group maintains an appropriate capital adequacy ratio in accordance with the BIS capital regulation system. As of December 31, 2023, the capital adequacy ratio is the provisional value.
 
6.
Insurance Risk
 
  (a)
Overview of the insurance risk – Shinhan Life Insurance Co., Ltd.
 
 
i)
Overview of the insurance risk
i-1)
Insurance risk
Insurance risk is the likelihood that insured events occur and the uncertainty of the total amount and timing of claims for the insured events occurred. The main risk covered by insurance contracts is the risk that the actual claim or benefit payment will exceed the accumulated insurance liability. This risk can occur for the following reasons:
① Frequency risk: a possibility that the number of occurrences of the insured event is different from the expected number
② Severity risk: a possibility that the cost of an incident may be different from the expected cost level
By experience, when there
is
more similar insurance or they are more diversified, the less likely it is that abnormal effects from some contracts will occur. Shinhan Life Insurance Co., Ltd. takes this into account when underwriting contracts and strives to form a sufficiently large and diversified group of contracts.
Insurance risk includes a lack of risk diversification and relates to geographical location and the nature of the policyholder as well as to the diversification of risk forms or sizes.
If the insurance contract covers death, a catastrophe affects the frequency the most and can affect the frequency of death earlier than expected due to a wide range of causes such as eating habits, smoking, and exercise habits, etc. And if the coverage is survival, medical technology and social conditions can increase the survival rate. The frequency may also be affected by excessive concentration in residential areas of policy holders.
 
F-1
11

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
Insurance accidents in life insurance include not only the death of the insured but also survival, disability and hospitalization.
Shinhan Life Insurance Co., Ltd. basically classifies the Shinhan Life Insurance Co., Ltd’s insurance products into individual insurance and group insurance according to the policyholder. Group insurance means a contract under which the insured belongs to a group of a certain size or larger and in which the policyholder is the representative of the Group or organization. The group insurance can be divided into savings and protections. Protection insurance means insurance in which the sum of benefits paid for survival at the base age does not exceed the premium already paid; savings insurance is defined as insurance, except for protection insurance, in which the sum of benefits paid for survival exceeds the premium already paid. Individual insurance can be classified into death insurance in which the insured’s death is insured, survival insurance in which the life is insured for a certain period of time, and endowment insurance in which life insurance and survival insurance are mixed.
Life insurance products can also be divided into guaranteed fixed rates, floating rates, interest accreted rate linked , and variable types by the applying term structures of interest types.
In the guaranteed fixed interest type, since the expected rate does not change from the time the policyholder enters into the contract to the end of the insurance period, Shinhan Life Insurance Co., Ltd assumes the interest rate risk if the asset management return rate or market interest rate is lower than the expected rate. Floating interest rate type divides the net insurance premium into the guaranteed portion and the reserve portion; the guaranteed portion is applied with the predetermined expected rate, and the reserve portion changes based on the reserve rate for policy reserve according to asset management return rate, which makes partial hedge to interest rate risk, but the Group assumes some interest rate risk from the changes of asset management return rate, etc. since the minimum reserve rate for policy reserve is predetermined.
Shinhan Life Insurance Co., Ltd uses acquisition strategies and reinsurance strategies to manage insurance risk of uncertainties of the total amount and timing of insurance claims paid due to insured events.
① Acceptance strategy
Acceptance strategy means diversifying the type of risk or the level of claims from that are accepted insurance policies. For example, Shinhan Life Insurance Co., Ltd can balance mortality and survival risks. In addition, the selection of policyholders through regular health
check-ups
is one of the major acceptance strategies.
② Reinsurance strategy
The risk of reinsurance contracts held to Shinhan Life Insurance Co., Ltd is based on the accepted insurance contracts, which can be the total amount of risk or risk per contract on a per capita basis or per contract basis. In principle, the reinsurance method provides the risk premium excess reinsurance, but other methods may be used within the scope of the relevant laws as required. The degree of reinsurance held by Shinhan Life Insurance Co., Ltd shall be determined by considering the Shinhan Life Insurance Co., Ltd’s assets, contract conditions, risk level, and technology for selecting the contract.
Insurance risk can also be affected by the policyholder’s right to terminate the contract or exercise annuity conversion rights to reduce or not pay the full premium. As a result, insurance risks may be affected by the policyholder’s actions and decisions. Shinhan Life Insurance Co., Ltd’s insurance risk can be estimated on the assumption that the policyholder is reasonable. For example, a person who is worse than a person in good health would have less intention of terminating insurance that covers death. These factors are also reflected in the assumptions about Shinhan Life Insurance Co., Ltd’s insurance liabilities.
 
F-1
12

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
 
ii)
Insurance risk management policy
ii
-1)
Measurement of Insurance Risk
Unlike other financial instruments, life insurance companies’ insurance policies have the characteristics of long-term contracts, which can be exposed to insurance risk that may arise due to an increase in actual claim payments than the risk rate determined at the time of development of the product and interest rate risk that may arise due to differences in interest rates and maturities between insurance liabilities and asset management.
The purpose of the Shinhan Life Insurance Co., Ltd’s risk management is to generate long-term stable growth and profits by proactively preventing and systematically managing the various risks that may arise in the course of management activities, reflecting these uncertain financial environments and the characteristics of life insurance products with long-term attributes.
Shinhan Life Insurance Co., Ltd divides insurance risks arising from life insurance contracts into six
sub-risks:
death risk, longevity risk, disability/disease risk, cancellation risk, operating expense risk, and catastrophe risk. The risk amount for each
sub-risk
is measured on assets and liabilities that may directly or indirectly cause loss to Shinhan Life Insurance Co., Ltd in the event of changes in actuarial assumptions, and is calculated based on the net asset value through the shock scenario method or risk coefficient method for each
sub-risk.
The shock scenario method, one of the insurance risk measurement methods, is a method of calculating the amount of change in net asset value when applying a scenario in which the basic assumptions used for market valuation of assets or liabilities change. On the other hand, the risk coefficient method is a method that calculates the amount by multiplying a specific exposure by a specified risk coefficient, and is suitable for risk amounts that have short maturity or do not have large changes in net asset value during market valuation. In addition, Shinhan Life Insurance Co., Ltd calculates the life insurance risk amount considering the diversification effect by adding the risk amount calculated for each
sub-risk,
reflecting the correlation coefficient between the
sub-risks.
ii
-2)
Insurance risk management organization and management method
Shinhan Life Insurance Co., Ltd measures the statutory minimum level of capital based on the life insurance risk amount and manages it within the allowable range. For this purpose, Shinhan Life Insurance Co., Ltd establishes basic principles of risk management and establishes and implements regulations and management systems to implement them. In addition, the Group supports decision-making related to various risks through the Risk Management Committee and risk management organization, and prepare risk management procedures to identify and manage risks in a timely manner.
In general, risk management procedures are to recognize exposed risks, measure their size, set acceptable limits, monitor them regularly to report to management, and efficiently control and manage risks in case they exceed their limits.
Management methods by risk type are as follows:
① Insurance risk management
Shinhan Life Insurance Co., Ltd. develops insurance products with proper profitability by setting the profitability guidelines from the time of product development, establishes and operates the acceptance policy to prevent reverse selection, running the claim-screening policy to make claim payments.
 
F-11
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
② Interest rate risk management
Shinhan Life Insurance Co., Ltd. is establishes a guideline and consider the market interest rate and asset management return rate to determine the published interest rate and expected interest rate within the guidelines. Shinhan Life Insurance Co., Ltd. also establishes the asset management strategy considering the interest rate level and maturity of liabilities; establishes a long-term target portfolio by comprehensively considering the risk level and rate of return of operating assets after analyzing the properties of long-term insurance liabilities, and sets a viable portfolio as a guideline every year to allocate and manage assets.
③ Liquidity risk management
Shinhan Life Insurance Co., Ltd. reviews and manages the amount of claims paid insurance and liquid assets periodically.
 
 
iii)
Korean Insurance Capital Standard(K-ICS)
K-ICS
is an equity capital system that precisely evaluates risk and financial soundness by evaluating the assets and liabilities of insurance companies to market so that they can be applied under the financial statements prepared in accordance with IFRS 17 on insurance contracts. To maintain consistency in
mark-to-market
valuation and ensure consistency with international capital regulations, the supervisory authorities introduced
K-ICS
based on
mark-to-market
valuation, which improves the quality of insurance companies’ capital by calculating available and required capital in line with economic substance. This is a system designed to encourage improvement and strengthen risk management.
With the introduction of
K-ICS,
the supervisory authorities have established standards for preparing a financial position statement based on soundness supervision standards to separately calculate assets and liabilities that meet the purpose of supervision and at the same time substantially reflect the risks of insurance companies. In the
K-ICS,
the available capital, or solvency amount, is measured based on the basic capital and supplementary capital classified by the loss absorption capacity of the net asset amount in the statement of financial position based on soundness supervision standards evaluated at market price, and there are some restrictions on loss compensation. Supplementary capital, defined as having, can be reflected in the solvency amount up to 50% of the required capital. In addition, the required capital under the
K-ICS,
that is, the solvency standard amount, refers to the amount of potential losses that may occur in the insurance company over the next year. Specifically, the
K-ICS
divides the risks exposed due to insurance contract underwriting and asset management into five risks: life and long-term
non-life
insurance risk, general
non-life
insurance risk, market risk, credit risk, and operational risk. Under the 99.5% confidence level, the solvency standard amount is required to be measured by calculating the maximum loss that can occur over the next year using the shock scenario method.
Under the
K-ICS,
the risk-based capital ratio is calculated by dividing the solvency amount by the solvency standard amount. If the insurance company’s solvency ratio is less than 100%, it indicates that the solvency standard amount measured by the potential loss amount cannot be covered with capital, which means that the insurance company’s capital soundness has become poor, and the supervisory authority must comply with the Insurance Business Supervision Regulations. Accordingly, insurance companies with a solvency ratio of less than 100% are required to take timely corrective actions such as management improvement recommendations, management improvement requests, or management improvement orders. As such, the new solvency system is a system in which the supervisory authorities seek to protect policyholders by supervising the capital adequacy and risk management capabilities of insurance companies.
 
F-11
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
 
iv)
Financial risks related to insurance contracts
Investment contracts that include insurance contracts and discretionary participation feature may be exposed to financial risks although it is an insurance liability, and the form of exposure is as follows:
① Credit risk
Credit risk refers to the risk of loss resulting from the borrower’s failure to repay a loan or meet contractual obligations. Shinhan Life Insurance Co., Ltd.’s reinsurance assets are exposed to credit risk as assets that may incur losses if the reinsurer defaults at the time of receipt of the claims and receivables.
② Interest rate risk
Interest rate risk means the risk that arises when Shinhan Life Insurance Co., Ltd.’s financial position fluctuates unfavorably due to the effect of interest rates on assets and liabilities. Shinhan Life Insurance Co., Ltd. manages matched assets and liabilities for each portfolio to minimize the impact of mismatches between assets and liabilities caused by interest rate fluctuations, thus reducing the risk.
③ Liquidity risk
Liquidity risk refers to the risk that assets and liabilities are subject to inconsistency or failure to respond to unexpected cash outflows. Therefore, future cash outflows from investment contracts, including insurance liabilities which account for most of Shinhan Life Insurance Co., Ltd.’s liabilities and discretionary participation features, are factors used to determine the level of risk associated with Shinhan Life Insurance Co., Ltd.’s liquidity.
The purpose of Shinhan Life Insurance Co., Ltd.’s management of liquidity risk is to maintain sufficient liquidity to prepare for repayments arising from insurance contracts under normal circumstances or when market shocks occur. Shinhan Life Insurance Co., Ltd.’s main liquidity risk management methods are as follows:
 
 
-
Regularly inspect and manage the amount of insurance payments and liquid assets
 
 
-
Maintain and manage a portfolio comprised of assets that can be relatively easily liquidated in preparation for unexpected disruptions in financing.
 
 
-
Monitoring liquidity ratios by running liquidity stress tests
 
 
-
Establishment of asset liability management strategy considering insurance contract liability cash flow
④ Market risk
Market risk refers to the risk of loss arising when Shinhan Life Insurance Co., Ltd.’s financial position fluctuates unfavourably due to adverse price fluctuations such as stock prices and exchange rates. Shinhan Life Insurance Co., Ltd. carries out insurance contract transactions denominated in foreign currencies and is therefore exposed to exchange rate fluctuations. Exposure to exchange rate fluctuations is managed through foreign exchange forward contracts and interest rate swaps between different currencies.
 
F-11
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
v)
Concentration of Insurance Risk
① The concentration of insurance risks by region as of December 31, 2022 and 2023 are as follow:
 
    
2022
 
    
Insurance Contract
    
Reinsurance Contract
    
Total
 
Domestic
  
W
36,002,250
 
     181,799        36,184,049  
International
     1,528               1,528  
  
 
 
    
 
 
    
 
 
 
  
W
36,003,778
 
     181,799        36,185,577  
  
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Insurance Contract
    
Reinsurance Contract
    
Total
 
Domestic
  
W
38,360,261
 
     161,301        38,521,562  
International
     5,001               5,001  
  
 
 
    
 
 
    
 
 
 
  
W
38,365,262
 
     161,301        38,526,563  
  
 
 
    
 
 
    
 
 
 
② Market risk arising from insurance contracts
The amount of foreign currency insurance liabilities as of December 31, 2022 and 2023 are as follow:
 
    
2022
    
2023
 
    
Foreign
currency
amount
    
KRW
converted
amount
    
Foreign
currency
amount
    
KRW
converted
amount
 
Foreign currency insurance contract liabilities:
           
USD (thousand)
     211,551        268,099        192,052        247,632  
EUR (thousand)
     105        141        124        177  
VND (million)
     28,455        1,528        94,010        5,001  
  
 
 
    
 
 
    
 
 
    
 
 
 
        269,768           252,810  
     
 
 
       
 
 
 
 
F-11
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
 
vi)
Sensitivity to Insurance Risk
The impact of changes in major assumptions on insurance contract liabilities (assets) as of December 31, 2022 and 2023 are as follow:
 
   
2022
 
   
Scenario (example)
 
Present value of expected cash flows
 
   
Before reflecting
reinsurance effect
   
After reflecting

reinsurance effect
 
Base BEL 
   
W
33,055,694
 
    33,341,709  
Sensitivity Results
(Shock BEL - Base BEL)
  Mortality rate increased by 3.27%     126,983       123,821  
  Mortality rate decreased by 4.58%     25,181       25,016  
 
Risk of intestinal diseases
(flat compensation) increased by 3.4%
    581,288       552,636  
  Cancellation rate increased by 9.16%     801,927       778,017  
 
Operating expense rate increased by 2.62% and
Inflation rate increased by 0.26%p
    155,945       155,945  
 
    
2023
 
    
Scenario (example)
 
Present value of expected cash flows
 
   
Before reflecting
reinsurance effect
   
After reflecting

reinsurance effect
 
Base BEL 
    
W
35,404,236
 
    35,676,176  
Sensitivity Results
(Shock BEL - Base BEL)
   Mortality rate increased by 3.27%     138,527       135,137  
   Mortality rate decreased by 4.58%     29,693       27,888  
  
Risk of intestinal diseases
(flat compensation) increased by 3.4%
    599,816       563,325  
   Cancellation rate increased by 9.16%     767,996       742,853  
  
Operating expense rate increased by 2.62% and
Inflation rate increased by 0.26%p
    162,860       162,860  
 
 
vii)
Credit risk arising from insurance contracts
The amount of the reinsurance contracts held, which is an asset according to risk level, as of December 31, 2022 and 2023 are as follow:
 
    
2022
    
2023
 
    
Reinsurance residual
coverage assets
    
Reinsurance
incident assets
    
Reinsurance residual
coverage assets
    
Reinsurance
incident assets
 
AA+ ~ AA-
  
W
20,909
 
     5,461        38,207        5,204  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-11
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
 
viii)
Interest rate risk arising from insurance contracts
The impact of exposure to interest rate risk and interest rate changes on profit and loss and capital as of December 31, 2022 and 2023 are as follow:
 
 
Interest rate risk exposure
 
   
2022
   
2023
 
Exposure to financial products measured at fair value (*1)
 
W
44,054,707
 
    46,683,984  
Insurance contract exposure (*2)
    34,441,623       36,763,725  
 
 
 
   
 
 
 
Net exposure (financial products - insurance contracts)
 
W
9,613,084
 
    9,920,259  
 
 
 
   
 
 
 
 
  (*1)
It is the total amount of financial assets measured at fair value through profit or loss, financial assets measured at fair value through other comprehensive income, and derivative assets (liabilities).
  (*2)
It is the total amount excluding the contractual service margin from the remaining coverage elements of insurance contract liabilities and reinsurance contract assets (liabilities).
 
 
Interest rate risk sensitivity
 
    
2022
   
2023
 
    
Profit and loss
effect
   
Capital effect
   
Profit and loss
effect
   
Capital effect
 
100 bp Increase
        
Insurance contract (*1)
  
W
 
    2,744,382             3,412,769  
Reinsurance contract (*1)
           19,258             15,543  
Financial assets (*2)
     (42,894     (3,662,687     (37,574     (4,258,875
100 bp Decrease
        
Insurance contract (*1)
  
W

 
    (3,533,390           (4,382,646
Reinsurance contract (*1)
           (22,266           (17,723
Financial assets (*2)
     42,894       3,662,687       37,574       4,258,875  
  
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
This is the impact on capital (before tax) due to changes in expected cash flows of insurance and reinsurance contracts, excluding variable annuities/savings.
  (*2)
Calculated for assets related to insurance contracts excluding variable annuities/savings. The profit and loss effect is the change in financial assets recognized at fair value through profit or loss, and the capital effect is the change in financial assets measured at fair value through other comprehensive income.
 
F-11
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
 
ix)
Liquidity risk arising from insurance contracts
The maturity amount of undiscounted remaining contractual cash flows as of December 31, 2022 and 2023 are as follow. This amount does not include matters relating to remaining coverage liabilities (insurance contracts and reinsurance contracts) measured under the premium allocation approach.
 
   
2022
 
    Less than or
equal to
1 year
    1 ~ 2
years
    2 ~ 3
years
    3 ~ 4
years
    4 ~ 5
years
    More than
5 years
    Total  
Insurance contract
             
General insurance:
             
Cash Inflow
 
W
5,141,410
 
    4,407,978       3,801,169       3,366,573       3,020,929       43,604,298       63,342,357  
Cash Outflow
    (5,813,798     (4,776,599     (4,596,433     (4,019,170     (4,022,887     (128,609,565     (151,838,452
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (672,388     (368,621     (795,264     (652,597     (1,001,958     (85,005,267     (88,496,095
Variable insurance:
             
Cash Inflow
    695,405       568,606       474,576       404,462       342,486       2,714,283       5,199,818  
Cash Outflow
    (955,446     (865,504     (787,418     (739,126     (679,610     (10,192,545     (14,219,649
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (260,041     (296,898     (312,842     (334,664     (337,124     (7,478,262     (9,019,831
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (932,429     (665,519     (1,108,106     (987,261     (1,339,082     (92,483,529     (97,515,926
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance contract
             
Cash Inflow
    209,601       210,135       211,431       212,533       213,221       7,427,708       8,484,629  
Cash Outflow
    (230,689     (230,889     (231,351     (232,019     (231,403     (7,769,737     (8,926,088
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (21,088     (20,754     (19,920     (19,486     (18,182     (342,029     (441,459
Total (including variable insurance)
 
W
(953,517
    (686,273     (1,128,026     (1,006,747     (1,357,264     (92,825,558     (97,957,385
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total (excluding variable insurance)
    (693,476     (389,375     (815,184     (672,083     (1,020,140     (85,347,296     (88,937,554
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-11
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
   
2023
 
    Less than or
equal to
1 year
    1 ~ 2
years
    2 ~ 3
years
    3 ~ 4
years
    4 ~ 5
years
    More than
5 years
    Total  
Insurance contract
             
General insurance:
             
Cash Inflow
 
W
5,120,022
 
    4,408,374       3,892,580       3,500,316       3,073,794       51,775,416       71,770,502  
Cash Outflow
    (5,509,719     (4,969,773     (4,263,071     (4,356,801     (4,235,246     (132,831,760     (156,166,370
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (389,697     (561,399     (370,491     (856,485     (1,161,452     (81,056,344     (84,395,868
Variable insurance:
             
Cash Inflow
    582,036       485,566       412,870       350,176       297,209       3,160,998       5,288,855  
Cash Outflow
    (943,282     (836,548     (764,049     (711,324     (641,963     (10,096,136     (13,993,302
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (361,246     (350,982     (351,179     (361,148     (344,754     (6,935,138     (8,704,447
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (750,943     (912,381     (721,670     (1,217,633     (1,506,206     (87,991,482     (93,100,315
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance contract
             
Cash Inflow
    203,944       204,852       204,904       204,760       205,383       7,421,755       8,445,598  
Cash Outflow
    (225,690     (225,630     (224,694     (222,873     (221,054     (7,686,228     (8,806,169
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    (21,746     (20,778     (19,790     (18,113     (15,671     (264,473     (360,571
Total (including variable insurance)
 
W
(772,689
    (933,159     (741,460     (1,235,746     (1,521,877     (88,255,955     (93,460,886
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total (excluding variable insurance)
    (411,443     (582,177     (390,281     (874,598     (1,177,123     (81,320,817     (84,756,439
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
As of December 31, 2022 and 2023, the amount to be paid upon request by the contractor
of insurance contracts issued by Shinhan Life Insurance Co., Ltd.
is
W
 52,379,537 million and
W
52,560,005 million.
 
  (b)
Overview of the insurance risk – Shinhan EZ General Insurance CO., Ltd.
 
 
i)
Overview of insurance risks
Insurance risk is defined as the risk that arises in connection with the underwriting of insurance contracts and payment of claims, which are the unique tasks of an insurance company, and is managed by dividing it into long-term
non-life
insurance risk and general
non-life
insurance risk. Long-term
non-life
insurance risk refers to the risk of loss due to risk factors that may arise in a long-term
non-life
insurance contract and is divided and measured into death risk, longevity risk, disability/disease risk, property/other risk, operating expense
 risk
, project cost risk, and catastrophe risk. General
non-life
insurance risk refers to the risk of loss due to risk factors that may arise in general
non-life
insurance contracts, and is measured by dividing it into insurance price risk, reserve risk, and catastrophe risk.
 
 
Long-term
non-life
insurance risk
Mortality risk and longevity risk refer to the risk of unexpected losses related to the death of the policyholder, and are measured by the risk of a decrease in net asset value due to changes in the mortality level. Disability/disease risk is the risk of unexpected losses related to the policyholder’s disability or disease, and is measured as the risk of a decrease in net asset value due to changes in the risk level of disability/disease coverage. Property and other risks are the risk of unexpected losses related to property, costs, compensation, and other collateral, and are measured as the risk of a decrease in net asset value due to
 
F-1
20
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
changes in the risk level of property, costs, compensation, and other collateral. Cancellation risk refers to the risk of unexpected losses due to the policyholder’s exercise of options, such as contract termination or early withdrawal, and is measured by the risk of a decrease in net asset value due to changes in the policyholder’s option exercise rate or group termination of policyholders.
Operating expense
risk includes the risk arising from changes in spending due to inflation and the level of future costs related to insurance contract costs. Costs related to insurance contracts include all cost items except allowances. Catastrophe risk refers to the risk of potential loss due to extreme or exceptional risks (e.g. epidemic disease, major accident, etc.) that are not considered in the risk of death.
 
 
General
non-life
insurance risk
Insurance price risk refers to the risk resulting from uncertainty related to the timing, frequency, and severity of future insured events. Reserve risk refers to the risk that the reserve liability accumulated to pay insurance claims for insurance events that have occurred in the relevant contract will not cover the insurance claims to be paid in the future. Catastrophe risk refers to the risk of potential loss due to extreme or exceptional risks (natural disasters, major accidents, major guarantees, etc.) that are not considered in insurance prices and reserve risks.
 
 
ii)
Measurement and management of insurance risk
 
 
Measurement of insurance risk
Shinhan EZ General Insurance Co., Ltd. measures general and long-term insurance risks through the solvency amount and the statutory solvency amount calculation criteria of Enforcement Rules of the Insurance Business Supervisory Regulations and operates related risk management policies.
 
 
Insurance risk management organization and management method
Shinhan EZ General Insurance Co., Ltd. determines an insurance risk permissible limit every year, monitors compliance with the limit, and executes in accordance with predetermined countermeasures when the insurance risk exceeds the limit. In addition, underwriting guidelines, retention, and reinsurance strategies are established and operated so that risks can be retained at an appropriate level for each type of insurance.
 
 
Insurance payment progress
When estimating occurrences of accidents, Shinhan EZ General Insurance Co., Ltd. considers that the probability of occurrence and scale of occurrence of future experience may be more unfavorable than the assumptions reflected in risk adjustment. In general, uncertainty related to insurance claims and costs due to an insured event is greatest when the accident is in its early stages, and as the year of the accident progresses, the uncertainty of the final claims and costs decreases.
 
 
Sensitivity to insurance risk
Shinhan EZ General Insurance Co., Ltd. manages insurance risks through sensitivity analysis based on cancellation rates, loss ratios, and operating expense rates that are judged to have a significant impact on the amount, timing, and uncertainty of the insurer’s future cash flows.
 
 
Liquidity risk arising from insurance contracts
Liquidity risk arising from insurance contracts may result in the inability to respond to payment demands due to inconsistencies in the operation of funds and the procurement period and amount, or incur losses due to the procurement of high-interest funds or unfavorable sales of held assets to resolve fund shortages. It means there is a risk. Shinhan EZ General Insurance Co., Ltd. monitors liquidity ratios to manage liquidity risk.
 
F-1
21

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
6.
Insurance Risk (continued)
 
 
Credit risk arising from insurance contracts
Credit risk arising from an insurance contract refers to the possibility of economic loss that may occur if the reinsurer, the counterparty to the transaction, is unable to fulfil its obligations specified in the contract due to default or deterioration of credit rating. Shinhan EZ General Insurance Co., Ltd. Transacts as a reinsurer with high-quality insurance companies that have been given a rating of
BBB-
or higher by S&P or an equivalent rating through strict internal review.
 
 
Interest rate risk arising from insurance contracts
Interest rate risk exposed to Shinhan EZ General Insurance Co., Ltd.’s insurance contracts is the risk of unexpected losses arising from changes in net interest income or net asset value depending on changes in interest rates. The consolidated entity manages this to minimize unexpected losses arising from interest rate changes.
 
7.
Investment in subsidiaries
 
  (a)
The summarized financial information of the controlling company and the Group’s major subsidiaries as of December 31, 2022 and 2023 is as follows:
 
   
2022
   
2023
 
Investees (*1)(*2)
 
Asset

balance
   
Liability

balance
   
Equity

balance
   
Asset

balance
   
Liability

balance
   
Equity

balance
 
Shinhan Financial Group (separate)
 
W
37,456,314       10,779,765       26,676,549       37,289,554       11,190,413       26,099,141  
Shinhan Bank
    491,981,392       460,814,132       31,167,260       508,497,276       474,966,063       33,531,213  
Shinhan Card Co., Ltd.
    43,050,321       35,591,567       7,458,754       43,420,162       35,365,175       8,054,987  
Shinhan Securities Co., Ltd.
    43,821,578       38,479,027       5,342,551       52,497,500       47,131,211       5,366,289  
Shinhan Life Insurance Co., Ltd.
    56,501,131       48,380,592       8,120,539       58,641,345       50,218,211       8,423,134  
Shinhan Capital Co., Ltd.
    13,035,892       11,048,996       1,986,896       13,018,880       10,791,281       2,227,599  
Jeju Bank
    7,320,304       6,798,450       521,854       7,162,714       6,626,863       535,851  
Shinhan Asset Management Co., Ltd.
    319,511       88,519       230,992       409,246       134,030       275,216  
SHC Management Co., Ltd.
    9,746             9,746       10,051             10,051  
Shinhan DS
    107,366       59,833       47,533       137,141       85,417       51,724  
Shinhan Savings Bank
    3,043,506       2,723,713       319,793       3,046,110       2,696,597       349,513  
Shinhan Asset Trust Co., Ltd.
    435,815       110,981       324,834       463,445       85,555       377,890  
Shinhan Fund Partners Co., Ltd (*3)
    94,725       10,147       84,578       110,849       20,136       90,713  
Shinhan REITs Management Co., Ltd.
    58,610       5,559       53,051       72,018       9,522       62,496  
Shinhan AI Co., Ltd.
    41,431       2,264       39,167       35,674       940       34,734  
Shinhan Venture Investment Co., Ltd.
    140,310       63,309       77,001       171,783       90,515       81,268  
Shinhan EZ General Insurance Co., Ltd.
    220,808       84,190       136,618       261,204       131,875       129,329  
 
(*1)
The consolidated financial statements of the consolidated subsidiaries are based on consolidated financial statements, if applicable.
(*2)
Trusts, beneficiary certificates, securitization special limited liability companies, associates and private equity investment specialists that are not actually operating their own business are excluded.
(*3)
Shinhan AITAS Co., Ltd. has changed its name to Shinhan Fund Partners Co., Ltd. on April 3, 2023.
 
F-1
22

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
7.
Investment in subsidiaries (continued)
 
  (b)
The summarized income information of the controlling company and the Group’s major subsidiaries for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
 
 
2021
 
 
2022
 
 
2023
 
Investees (*1)(*2)
 
Operating
Revenue
 
 
Net

Income (*3)
 
 
Comprehensive

Income (*3)
 
 
Operating
Revenue
 
 
Net

Income (*3)
 
 
Comprehensive

Income (*3)
 
 
Operating
Revenue
 
 
Net

Income (*3)
 
 
Comprehensive

Income (*3)
 
Shinhan Financial Group (separate)
 
W
1,875,675       1,413,956       1,413,675       1,806,604       1,249,251       1,251,294       2,160,092       1,671,011       1,669,579  
Shinhan Bank
    23,540,347       2,494,894       2,396,829       35,514,460       3,045,732       2,394,238       37,459,678       3,067,991       3,707,829  
Shinhan Card Co., Ltd.
    4,359,627       676,297       710,090       4,761,181       644,555       671,113       5,378,610       621,908       583,014  
Shinhan Securities Co., Ltd.
    7,592,350       320,662       366,000       10,548,842       412,339       427,451       9,947,400       100,840       128,378  
Shinhan Life Insurance Co., Ltd.
    7,079,569       174,811       (162,161     6,377,305       449,392       (143,049     6,451,715       472,395       475,656  
Orange Life Insurance Co., Ltd.
    2,112,353       216,826       (96,157            
Shinhan Capital Co., Ltd.
    783,890       274,855       275,760       922,592       303,276       307,988       1,204,941       304,024       298,609  
Jeju Bank
    204,543       18,446       11,739       275,582       22,820       11,657       371,210       5,101       20,189  
Shinhan Credit Information Co., Ltd. (*4)
    42,417       1,936       2,079       20,705       1,029       1,450                    
Shinhan Alternative Investment Management Inc.
    28,010       9,163       9,163                                      
Shinhan Asset Management Co., Ltd.
    107,598       32,152       32,066       174,242       37,064       36,892       171,145       51,272       51,225  
SHC Management Co., Ltd.
          (7     (7           110       110             305       305  
Shinhan DS
    244,445       4,100       5,653       279,453       6,835       7,739       322,895       7,954       4,191  
Shinhan Savings Bank
    163,643       30,310       30,037       241,013       38,384       37,884       273,630       29,943       29,724  
Shinhan Asset Trust Co., Ltd.
    144,971       75,823       75,972       152,563       73,654       74,236       148,980       53,430       53,055  
Shinhan Fund Partners Co., Ltd. (*5)
    53,005       9,816       9,816       55,270       9,500       9,500       62,674       12,193       12,193  
Shinhan REITs Management Co., Ltd.
    16,440       8,481       8,469       11,433       540       609       21,512       9,485       9,446  
Shinhan AI Co., Ltd.
    12,106       478       455       10,668       (2,217     (2,301     8,727       (4,596     (4,432
Shinhan Venture Investment Co., Ltd.
    32,134       15,929       15,750       19,839       1,526       1,418       28,209       4,441       4,266  
Shinhan EZ General Insurance Co., Ltd. (*6)
                      10,228       (5,438     (5,062     43,747       (7,778     (7,289
 
(*1)
The consolidated financial statements of the consolidated subsidiaries are based on consolidated financial statements, if applicable.
(*2)
Trusts, beneficiary certificates, securitization special limited liability companies, associates and private equity investment specialists that are not actually operating their own business are excluded.
(*3)
This amount includes
non-controlling
interests.
(*4)
On July 28, 2022, the Company disposed 100% of shares to Shinhan Card Co., Ltd. The amount as of December 31, 2022 is revenue, net income (loss) and total comprehensive income before the disposal of Shinhan Card Co., Ltd.
(*5)
Shinhan AITAS Co., Ltd. has changed its name to Shinhan Fund Partners Co., Ltd. on April 3, 202
3
.
(*6)
For the acquired company, the amount is from the consolidated statements of comprehensive income for the period after the acquisition point.
 
F-12
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
7.
Investment in subsidiaries (continued)
 
  (c)
Change in the scope of consolidation
Change in consolidated subsidiaries for the years ended December 31, 2021 and 2022 are as follows:
 
 
  
2021
 
  
Company
  
Description
Included
  
Shinhan Life Insurance Vietnam Co., Ltd.
  
Newly acquired subsidiary
Included
  
Shinhan CubeOn Co., Ltd.
  
Newly acquired subsidiary
Excluded
  
Orange Life Insurance Co., Ltd.
  
Extinguished due to merger with
Shinhan Life Insurance Co., Ltd.
 
 
  
2022
 
  
Company
  
Description
Included
  
Shinhan EZ General Insurance Co., Ltd.
  
Newly acquired subsidiary
Excluded
  
Shinhan Alternative Investment Management Inc.
  
Extinguished due to merger with
Shinhan Asset Management Co., Ltd.
 
 
(*)
Subsidiaries such as trust, beneficiary certificate, corporate restructuring fund and private equity fund which are not actually operating their own business are excluded.
 
8.
Operating segments
 
  (a)
Segment information
 
  The
general descriptions by operating segments as of December 31, 2023 are as follows:
 
Segment
  
Description
Banking    Credit to customers, lending to and receiving deposits from customers, and its accompanying work
Credit card    Sales of credit cards, cash services, card loan services, installment financing, lease and its accompanying work
Securities    Securities trading, consignment trading, underwriting and its accompanying work
Insurance (*)    Life insurance business,
Non-Life
insurance business and its accompanying work
Credit    Facility rental, new technology business financing, others and its accompanying work
Others    Business segments that do not belong to the above segments, such as real estate trust, investment advisory services, venture business investment and other remaining business
 
(*)
Until the previous year, the Group had disclosed related information using the life insurance sales segment as a reporting segment. However, as the internal reporting method for the chief operating decision maker was changed to the insurance industry standard, from the current period, the life insurance and
non-life
insurance sales segment has been disclosed. The segments are integrated and redefined as the insurance segment and announced. Accordingly, the reporting segment information for the previous year was restated.
 
F-12
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
8.
Operating segments (continued)
 
  (b)
The following tables provide information of income and expense for each operating segment for the years ended December 31, 2021, 2022 and 2023:
 
   
2021
 
   
Banking
   
Credit card
   
Securities
   
Life insurance
   
Credit
   
Others
   
Consolidation
adjustment
   
Total
 
Net interest income
 
W
6,738,165       1,799,153       517,296       1,620,266       231,679       68,991       (206,225     10,769,325  
Net fees and commission income
    818,426       634,716       601,793       170,781       28,812       415,212       5,257       2,674,997  
Reversal of (provision for) allowance for credit loss
    (364,291     (442,668     (80,134     (21,760     (34,064     (35,421     3,653       (974,685
General and administrative expenses
    (3,409,144     (790,733     (696,278     (557,292     (80,056     (366,149     156,564       (5,743,088
Other income (expense), net
    (305,508     (179,695     234,209       (660,416     194,564       177,912       (235,519     (774,453
Operating income (expense)
    3,477,648       1,020,773       576,886       551,579       340,935       260,545       (276,270     5,952,096  
Equity method income (loss)
    25,401       (1,109     65,341       (739     29,644       16,201       23,861       158,600  
Income tax expense
    821,201       266,798       94,864       139,106       94,329       71,120       (16,382     1,471,036  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Profit for the year
 
W
2,417,880       771,757       320,662       391,637       274,855       205,880       (270,043     4,112,628  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Controlling interest
 
W
2,417,361       770,457       320,783       391,637       274,855       205,880       (361,719     4,019,254  
Non-controlling
interests
    519       1,300       (121                       91,676       93,374  
   
2022
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment
   
Total
 
Net interest income
 
W
8,358,526       1,798,005       428,420       (124,453     260,011       153,214       (276,870     10,596,853  
Net fees and commission income
    801,109       702,392       484,632       (4,348     30,587       398,854       316       2,413,542  
Reversal of (provision for) allowance for credit loss
    (621,690     (560,264     546       (16,459     (19,803     (72,857     (1,286     (1,291,813
General and administrative expenses
    (3,761,767     (777,496     (690,539     (166,255     (80,320     (390,419     222,636       (5,644,160
Other income (expense), net
    (715,837     (283,011     (102,084     850,708       158,560       84,214       (161,408     (168,858
Operating income (expense)
    4,060,341       879,626       120,975       539,193       349,035       173,006       (216,612     5,905,564  
Equity method income (loss)
    22,301       7,115       70,270       4,221       54,937       (735     (36,412     121,697  
Income tax expense
    1,030,445       227,769       145,301       83,514       98,468       35,006       (9,391     1,611,112  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Profit for the year
 
W
2,974,716       738,391       412,339       439,850       303,275       142,872       (255,929     4,755,514  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Controlling interest
 
W
2,973,996       735,204       412,496       439,850       303,275       142,872       (342,050     4,665,643  
Non-controlling
interests
    720       3,187       (157                       86,121       89,871  
 
F-12
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
8.
Operating segments (continued)
 
   
2023
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment
   
Total
 
Net interest income
 
W
8,548,138       1,895,298       443,676       (198,785     248,804       125,238       (244,447     10,817,922  
Net fees and commission income
    748,044       968,665       500,441       (3,210     17,463       391,122       24,681       2,647,206  
Provision for allowance for credit loss
    (914,848     (883,956     (152,146     (16,116     (177,912     (99,203     (322     (2,244,503
General and administrative expenses
    (3,876,485     (778,564     (720,835     (218,820     (80,106     (403,395     182,868       (5,895,337
Other income (expense), net
    (495,331     (267,959     181,927       1,087,789       335,205       327,511       (393,580     775,562  
Operating income (expense)
    4,009,518       933,484       253,063       650,858       343,454       341,273       (430,800     6,100,850  
Equity method income (loss)
    8,556       (2,831     93       (302     66,918       664       51,990       125,088  
Income tax expense
    936,472       218,332       36,239       167,417       89,849       81,695       (43,044     1,486,960  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Profit for the year
 
W
2,969,829       725,171       100,840       464,617       304,024       243,928       (330,409     4,478,000  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Controlling interest
 
W
2,969,519       723,845       100,915       464,617       304,024       243,928       (438,813     4,368,035  
Non-controlling
interests
    310       1,326       (75                       108,404       109,965  
 
  (c)
Interest gains and losses from segment external customers and cross-sector interest gains and losses for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
                                                                                       
   
2021
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment (*)
   
Total
 
Net interest income from:
     
 
       
 
 
 
         
 
 
 
       
 
 
 
       
 
   
 
          
 
External customers (*)
 
W
6,741,279
 
 
 
1,849,209
 
 
 
534,969
 
 
 
1,617,186
 
 
 
241,035
 
 
 
781
 
 
 
(215,134
 
 
10,769,325
 
Internal transactions
 
 
(3,114
 
 
(50,056
 
 
(17,673
 
 
3,080
 
 
 
(9,356
 
 
68,210
 
 
 
8,909
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
6,738,165
 
 
 
  1,799,153
 
 
 
517,296
 
 
 
1,620,266
 
 
 
  231,679
 
 
 
68,991
 
 
 
(206,225
 
 
10,769,325
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
2022
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment (*)
   
Total
 
Net interest income from:
               
External customers (*)
 
W
8,366,892
 
 
 
1,857,351
 
 
 
442,554
 
 
 
(127,840
 
 
269,230
 
 
 
71,561
 
 
 
(282,895
 
 
10,596,853
 
Internal transactions
 
 
(8,366
 
 
(59,346
 
 
(14,134
 
 
3,387
 
 
 
(9,219
 
 
81,653
 
 
 
6,025
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
8,358,526
 
 
 
1,798,005
 
 
 
428,420
 
 
 
(124,453
 
 
260,011
 
 
 
153,214
 
 
 
(276,870
 
 
10,596,853
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
2023
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment (*)
   
Total
 
Net interest income from:
               
External customers (*)
 
W
8,557,545
 
 
 
1,961,035
 
 
 
449,835
 
 
 
(208,812
 
 
265,943
 
 
 
36,700
 
 
 
(244,324
 
 
10,817,922
 
Internal transactions
 
 
(9,407
 
 
(65,737
 
 
(6,159
 
 
10,027
 
 
 
(17,139
 
 
88,538
 
 
 
(123
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
8,548,138
 
 
 
1,895,298
 
 
 
443,676
 
 
 
(198,785
 
 
248,804
 
 
 
125,238
 
 
 
(244,447
 
 
10,817,922
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Consolidated adjustment to net interest income from external customers is from the securities and others which were measured in fair values
a
s a part of business combination accounting.
 
F-12
6
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
8.
Operating segments (continued)
 
  (d)
The following tables provide information of net fees and commission income (expense) of each operating segment for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
   
2021
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment
   
Total
 
Net fees and commission income from:
               
External customers
 
W
863,879       681,129       615,414       181,345       27,351       305,879             2,674,997  
Internal transactions
    (45,453     (46,413     (13,621     (10,564     1,461       109,333       5,257        
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
818,426       634,716       601,793       170,781       28,812       415,212       5,257       2,674,997  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
   
2022
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment
   
Total
 
Net fees and commission income from:
               
External customers
 
W
844,894       734,900       494,829       8,648       26,737       303,534             2,413,542  
Internal transactions
    (43,785     (32,508     (10,197     (12,996     3,850       95,320       316        
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
801,109       702,392       484,632       (4,348     30,587       398,854       316       2,413,542  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
   
2023
 
   
Banking
   
Credit card
   
Securities
   
Insurance
   
Credit
   
Others
   
Consolidation
adjustment
   
Total
 
Net fees and commission income from:
               
External customers
 
W
794,021       1,019,262       507,109       2,151       14,917       309,746             2,647,206  
Internal transactions
    (45,977     (50,597     (6,668     (5,361     2,546       81,376       24,681        
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
748,044       968,665       500,441       (3,210     17,463       391,122       24,681       2,647,206  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-12
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSI
DIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
8.
Operating segments (continued)
 
  (e)
Financial information of geographical area
The following table provides information of income from external consumers by geographical area for the years ended December 31, 2021, 2022 and 2023.
 
    
2021
    
2022
    
2023
 
Domestic
  
W
5,404,278        5,064,891        5,088,487  
Overseas
     547,818        840,673        1,012,363  
  
 
 
    
 
 
    
 
 
 
  
W
5,952,096        5,905,564        6,100,850  
  
 
 
    
 
 
    
 
 
 
The following table provides information of
non-current
assets by geographical area as of December 31, 2022 and 2023.
 
    
2022
    
2023
 
Domestic
  
W
9,825,529        10,142,257  
Overseas
     356,512        305,799  
  
 
 
    
 
 
 
  
W
10,182,041        10,448,056  
  
 
 
    
 
 
 
 
  (*)
Non-current
assets comprise property and equipment, intangible assets and investment properties.
 
F-12
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
9.
Cash and due from banks at amortized cost
 
  (a)
Cash and due from banks at amortized cost as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Cash
  
W
2,304,480        2,173,550  
  
 
 
    
 
 
 
     2,304,480        2,173,550  
  
 
 
    
 
 
 
Deposits denominated in Korean won:
     
Reserve deposits
     8,647,429        10,909,697  
Time deposits
     2,275,832        1,450,123  
Certificate of deposit
            14,446  
Other
     2,975,453        3,042,525  
  
 
 
    
 
 
 
     13,898,714        15,416,791  
  
 
 
    
 
 
 
Deposits denominated in foreign currency:
     
Deposits
     8,516,315        12,117,199  
Time deposits
     3,153,208        3,000,279  
Other
     2,197,326        1,942,571  
  
 
 
    
 
 
 
     13,866,849        17,060,049  
  
 
 
    
 
 
 
Allowance for credit losses
     (19,203      (21,139
  
 
 
    
 
 
 
  
W
30,050,840        34,629,251  
  
 
 
    
 
 
 
 
  (b)
Restricted due from banks in accordance with Related Regulation or Acts as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
    
Related Regulations or Acts
Deposits denominated
in Korean won:
        
Reserve deposits
  
W
8,647,429        10,909,697      Article 55 of the Bank of Korea Act
Other
     2,216,899        1,633,297      Article 74 of the Capital Markets and Financial Investment Business Act, etc.
  
 
 
    
 
 
    
     10,864,328        12,542,994     
  
 
 
    
 
 
    
Deposits denominated
in foreign currency
     2,975,849        7,148,169     
Articles of the Bank of Korea Act,
New York State Banking Act, derivatives related, etc.
  
 
 
    
 
 
    
  
W
13,840,177        19,691,163     
  
 
 
    
 
 
    
 
F-12
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
10.
Financial assets at fair value through profit or loss
 
  Financial
assets at fair value through profit or loss as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Debt instruments:
     
Governments
  
W
5,961,610        6,392,302  
Financial institutions
     11,788,689        12,590,217  
Corporations
     7,826,772        10,949,245  
Stocks with put option
     359,795        651,045  
Equity investment with put option
     3,185,222        5,019,107  
Beneficiary certificates
     13,782,117        14,489,698  
Commercial papers
     4,939,927        8,631,502  
CMA
     3,850,613        3,473,984  
Others (*)
     3,464,559        3,274,992  
  
 
 
    
 
 
 
     55,159,304        65,472,092  
Equity instruments:
     
Stocks
     3,739,343        3,732,637  
Equity investment
     38,515        8,093  
Others
     79,854        110,731  
  
 
 
    
 
 
 
     3,857,712        3,851,461  
  
 
 
    
 
 
 
  
W
59,017,016        69,323,553  
  
 
 
    
 
 
 
Other:
     
Loans at FVTPL
  
W
2,389,180        1,758,562  
Due from banks at fair value
     26,116        30,743  
Gold/silver deposits
     75,969        103,706  
  
 
 
    
 
 
 
  
W
61,508,281        71,216,564  
  
 
 
    
 
 
 
  (*)
As of December 31, 2022 and 2023, restricted reserve for claims of customers’ deposits (trusts) are
W
1,705,724 million and
W
1,841,473 million, respectively.
 
F-1
30
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives
 
  (a)
The notional amounts of derivatives outstanding as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Foreign currency related:
     
Over the counter:
     
Currency forwards
  
W
129,544,881        142,779,721  
Currency swaps
     40,539,223        45,159,344  
Currency options
     1,327,752        1,265,326  
  
 
 
    
 
 
 
     171,411,856        189,204,391  
Exchange traded:
     
Currency futures
     1,325,660        2,189,413  
  
 
 
    
 
 
 
     172,737,516        191,393,804  
  
 
 
    
 
 
 
Interest rates related:
     
Over the counter:
     
Interest rate forwards and swaps
     37,170,647        41,950,711  
Interest rate options
     226,924        516,577  
  
 
 
    
 
 
 
     37,397,571        42,467,288  
  
 
 
    
 
 
 
Exchange traded:
     
Interest rate futures
     2,924,135        3,943,763  
Interest rate swaps (*)
     94,803,271        94,186,140  
  
 
 
    
 
 
 
     97,727,406        98,129,903  
  
 
 
    
 
 
 
     135,124,977        140,597,191  
  
 
 
    
 
 
 
Credit related:
     
Over the counter:
     
Credit swaps
     5,155,334        4,178,441  
Equity related:
     
Over the counter:
     
Equity swaps and forwards
     4,008,263        4,100,836  
Equity options
     878,122        3,552,337  
  
 
 
    
 
 
 
     4,886,385        7,653,173  
Exchange traded:
     
Equity futures
     3,317,515        2,764,186  
Equity options
     1,444,098        240,603  
  
 
 
    
 
 
 
     4,761,613        3,004,789  
  
 
 
    
 
 
 
     9,647,998        10,657,962  
  
 
 
    
 
 
 
Commodity related:
     
Over the counter:
     
Commodity swaps and forwards
     898,332        1,034,225  
Commodity options
     8,000        8,000  
  
 
 
    
 
 
 
     906,332        1,042,225  
  
 
 
    
 
 
 
Exchange traded:
     
Commodity futures and options
     75,770        93,004  
  
 
 
    
 
 
 
     982,102        1,135,229  
  
 
 
    
 
 
 
 
F-1
31

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
    
2022
    
2023
 
Hedge:
     
Currency forwards
     1,249,589        2,142,233  
Currency swaps
     4,677,553        4,448,030  
Interest rate forwards and swaps
     16,475,525        12,469,580  
  
 
 
    
 
 
 
     22,402,667        19,059,843  
  
 
 
    
 
 
 
  
W
346,050,594        367,022,470  
  
 
 
    
 
 
 
 
(*)
The notional amounts of derivatives outstanding that will be settled in the ‘Central Counter Party (CCP)’ system.
 
  (b)
Fair values of derivative instruments as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
    
Assets
    
Liabilities
    
Assets
    
Liabilities
 
Foreign currency related:
           
Over the counter:
           
Currency forwards
  
W
3,089,759        2,838,793        1,558,662        1,402,185  
Currency swaps
     1,625,286        1,807,229        1,431,614        1,206,156  
Currency options
     14,776        13,603        13,128        13,065  
  
 
 
    
 
 
    
 
 
    
 
 
 
     4,729,821        4,659,625        3,003,404        2,621,406  
Exchange traded:
           
Currency futures
     19        928        30        1,102  
  
 
 
    
 
 
    
 
 
    
 
 
 
     4,729,840        4,660,553        3,003,434        2,622,508  
  
 
 
    
 
 
    
 
 
    
 
 
 
Interest rates related:
           
Over the counter:
           
Interest rate forwards and swaps
     772,513        1,062,772        683,814        902,989  
Interest rate options
     5,169        1,983        4,011        17,038  
  
 
 
    
 
 
    
 
 
    
 
 
 
     777,682        1,064,755        687,825        920,027  
Exchange traded:
           
Interest rate futures
     2,555        972        2,253        11,757  
  
 
 
    
 
 
    
 
 
    
 
 
 
     780,237        1,065,727        690,078        931,784  
  
 
 
    
 
 
    
 
 
    
 
 
 
Credit related:
           
Over the counter:
           
Credit swaps
     423,966        19,235        473,582        10,366  
Equity related:
           
Over the counter:
           
Equity swap and forwards
     169,504        393,810        166,010        350,768  
Equity options
     2,704        1,139        7,137        165,834  
  
 
 
    
 
 
    
 
 
    
 
 
 
     172,208        394,949        173,147        516,602  
Exchange traded:
           
Equity futures
     31,051        101,622        66,356        16,346  
Equity options
     11,414        145,895        47,167        16,735  
  
 
 
    
 
 
    
 
 
    
 
 
 
     42,465        247,517        113,523        33,081  
  
 
 
    
 
 
    
 
 
    
 
 
 
     214,673        642,466        286,670        549,683  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-1
32

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
    
2022
    
2023
 
    
Assets
    
Liabilities
    
Assets
    
Liabilities
 
Commodity related:
           
Over the counter:
           
Commodity swaps and forwards
     10,983        136,701        3,314        84,957  
Commodity options
            1,517                
  
 
 
    
 
 
    
 
 
    
 
 
 
     10,983        138,218        3,314        84,957  
  
 
 
    
 
 
    
 
 
    
 
 
 
Exchange traded:
           
Commodity futures and options
     2,649        589        2,122        638  
  
 
 
    
 
 
    
 
 
    
 
 
 
     13,632        138,807        5,436        85,595  
  
 
 
    
 
 
    
 
 
    
 
 
 
Hedge:
           
Currency forwards
     23,143        37,757        21,580        34,492  
Currency swaps
     158,297        75,070        111,024        99,093  
Interest rate forwards and swaps
     116,864        1,069,000        119,617        704,895  
  
 
 
    
 
 
    
 
 
    
 
 
 
     298,304        1,181,827        252,221        838,480  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
6,460,652        7,708,615        4,711,421        5,038,416  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (c)
Gain or loss on valuation of derivatives for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
   
2022
   
2023
 
Foreign currency related:
      
Over the counter
      
Currency forwards
  
W
268,310       44,245       36,890  
Currency swaps
     (201,500     (144,318     135,712  
Currency options
     2,007       4,247       1,355  
  
 
 
   
 
 
   
 
 
 
     68,817       (95,826     173,957  
  
 
 
   
 
 
   
 
 
 
Exchange traded
      
Currency futures
     (199     17,972       (955
  
 
 
   
 
 
   
 
 
 
     68,618       (77,854     173,002  
  
 
 
   
 
 
   
 
 
 
Interest rates related:
      
Over the counter
      
Interest rate forwards and swaps
     (142,703     (173,277     181,987  
Interest rate options
     792       285       (2,886
  
 
 
   
 
 
   
 
 
 
     (141,911     (172,992     179,101  
  
 
 
   
 
 
   
 
 
 
Exchange traded
      
Interest rate futures and others
     (4     1,026       (9,511
  
 
 
   
 
 
   
 
 
 
     (141,915     (171,966     169,590  
  
 
 
   
 
 
   
 
 
 
Credit related:
      
Over the counter
      
Credit swaps
     192,729       (25,562     53,042  
 
F-13
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
    
2021
   
2022
   
2023
 
Equity related:
      
Over the counter
      
Equity swap and forwards
     (176,430     (192,888     (19,934
Equity options
     3,307       3,360       (159,324
  
 
 
   
 
 
   
 
 
 
     (173,123     (189,528     (179,258
  
 
 
   
 
 
   
 
 
 
Exchange traded
      
Equity futures
     (19,408     (69,200     50,009  
Equity options
     32,555       (27,932     (13,929
  
 
 
   
 
 
   
 
 
 
     13,147       (97,132     36,080  
  
 
 
   
 
 
   
 
 
 
     (159,976     (286,660     (143,178
  
 
 
   
 
 
   
 
 
 
Commodity related:
      
Over the counter
      
Commodity swaps and forwards
     (19,097     (148,591     37,027  
Commodity options
     (4,956     5,840       1,516  
  
 
 
   
 
 
   
 
 
 
     (24,053     (142,751     38,543  
  
 
 
   
 
 
   
 
 
 
Exchange traded
      
Commodity futures
     469       2,058       1,484  
  
 
 
   
 
 
   
 
 
 
     (23,584     (140,693     40,027  
  
 
 
   
 
 
   
 
 
 
Hedge
     (203,563     (743,542     327,016  
  
 
 
   
 
 
   
 
 
 
  
W
(267,691)       (1,446,277)       619,499  
  
 
 
   
 
 
   
 
 
 
 
  (d)
Gains and losses related to hedge
 
 
i)
Gains and losses on fair value hedged items and hedging instruments attributable to the hedged ineffectiveness for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
 
  
2021
 
 
  
Gains and losses on
fair value hedges
(hedged items)
 
  
Gains and losses on

fair value hedges

(hedging instruments)
 
 
Hedge ineffectiveness
recognized in profit

or loss (*2)
 
Fair value hedges:
  
  
 
Interest rate risk (*1)
  
W
273,219
 
  
 
(281,649
 
 
(8,430
Foreign exchange risk (*1)
  
 
26,547
 
  
 
(32,829
 
 
(6,282
  
 
 
 
  
 
 
 
 
 
 
 
  
W
299,766
 
  
 
(314,478
 
 
(14,712
  
 
 
 
  
 
 
 
 
 
 
 
 
    
2022
 
    
Gains and losses on
fair value hedges
(hedged items)
   
Gains and losses on

fair value hedges

(hedging instruments)
   
Hedge ineffectiveness
recognized in profit

or loss (*2)
 
Fair value hedges:
      
Interest rate risk (*1)
  
W
697,330       (728,397     (31,067
Foreign exchange risk (*1)
     20,748       (22,056     (1,308
Stock price volatility risk
     (4,762     3,411       (1,351
  
 
 
   
 
 
   
 
 
 
  
W
713,316       (747,042     (33,726
  
 
 
   
 
 
   
 
 
 
 
F-13
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
    
2023
 
    
Gains and losses on
fair value hedges
(hedged items)
    
Gains and losses on

fair value hedges

(hedging
instruments)
   
Hedge ineffectiveness
recognized in profit

or loss (*2)
 
Fair value hedges:
       
Interest rate risk (*1)
  
W
(271,425)        282,835       11,410  
Foreign exchange risk (*1)
     4,102        (5,264     (1,162
  
 
 
    
 
 
   
 
 
 
  
W
(267,323)        277,571       10,248  
  
 
 
    
 
 
   
 
 
 
 
(*1)
The related account categories are presented as interest rate swap assets / liabilities and currency swap assets / liabilities.
(*2)
The hedge ineffectiveness is the difference between gains and losses on hedged items and hedging instruments.
 
 
ii)
Due to the ineffectiveness of hedge of cash flow risk and hedge of net investment in foreign operations during the year, the amounts recognized in the income statement and other comprehensive income are as follows:
 
 
  
2021
 
 
  
Gains (losses) on hedges
recognized in other
comprehensive income
 
 
Hedge ineffectiveness
recognized in profit

or loss (*2)
 
 
From cash flow hedge
reserve to profit or loss
reclassified amount
 
Cash flow hedges:
  
 
 
Interest rate risk (*1)
  
W
15,492
 
 
 
(49,882
 
 
— 
 
Foreign exchange risk (*1)
  
 
14,439
 
 
 
(14,955
 
 
24,464
 
Discontinuation of
cash flow hedges
  
 
— 
 
 
 
— 
 
 
 
8,799
 
Hedge of net investments:
  
 
 
Foreign exchange risk (*1)
  
 
(74,525
 
 
(2,094
 
 
— 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
W
(44,594
 
 
(66,931
 
 
33,263
 
  
 
 
 
 
 
 
 
 
 
 
 
 

 
  
2022
 
 
  
Gains (losses) on hedges
recognized in other
comprehensive income
 
 
Hedge ineffectiveness
recognized in profit

or loss (*2)
 
 
From cash flow hedge
reserve to profit or loss
reclassified amount
 
Cash flow hedges:
      
Interest rate risk (*1)
  
W
(132,203     (47,854     (65
Foreign exchange risk (*1)
     29,322       (54,969     122,893  
Discontinuation of
cash flow hedges
     —        —        9,270  
Hedge of net investments:
      
Foreign exchange risk (*1)
     (25,793     (4,096     —   
  
 
 
   
 
 
   
 
 
 
  
W
(128,674)       (106,919     132,098  
  
 
 
   
 
 
   
 
 
 
 
F-
13
5


SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
 
  
2023
 
 
  
Gains (losses) on hedges
recognized in other
comprehensive income
 
 
Hedge ineffectiveness
recognized in profit

or loss (*2)
 
 
From cash flow hedge
reserve to profit or loss
reclassified amount
 
Cash flow hedges:
  
 
 
Interest rate risk (*1)
  
W
99,268
 
 
 
(512
 
 
(1,760
Foreign exchange risk (*1)
  
 
(10,294
 
 
(7,069
 
 
(25,698
Discontinuation of
cash flow hedges
  
 
(5,531
 
 
— 
 
 
 
14,659
 
Hedge of net investments:
  
 
 
Foreign exchange risk (*1)
  
 
(3,903
 
 
3,673
 
 
 
— 
 
  
 
 
 
 
 
 
 
 
 
 
 

  
W
79,540
 
 
 
(3,908
 
 
(12,799
  
 
 
   
 
 
   
 
 
 
 
(*1)
The related account categories are presented as interest rate swap assets / liabilities and currency swap assets / liabilities, currency forwards assets / liabilities and borrowings.
(*2)
The hedge ineffectiveness is the difference between gains and losses on hedged items and hedging instruments.
 
(e)
Effect of hedge accounting on financial statement, statement of comprehensive income, statement of changes in equity
 
 
i)
Hedging purpose and strategy
The Group transacts with derivative financial instruments to hedge its interest rate risk, currency risk and stock price fluctuation risk arising from the assets and liabilities of the Group. The Group applies the fair value hedge accounting for the changes in the market interest rates, foreign exchange rates and stock price of the Korean won structured notes, foreign currency generated financial debentures, Korean won structured deposits, foreign currency investment receivables and beneficiary securities in foreign currency; and cash flow hedge accounting for forward interest rate, interest rate swaps, forward currency and currency swaps to hedge cash flow risk due to interest rates and foreign exchange rates of the Korean won debt, foreign currency debt, foreign currency structured deposits, the Korean won bonds and foreign currency bonds, etc. In addition, in order to hedge the exchange rate risk of the net investment in overseas business, the Group applies the net investment hedge accounting for foreign operations using currency forward and
non-derivative
financial instruments.
 
 
ii)
Nominal amounts and average hedge ratios for hedging instruments as of December 31, 2022 and 2023 are as follows:
 

 
 
2022
 
 
 
Less than
1 year
 
 
1~2

years
 
 
2~3

years
 
 
3~4

years
 
 
4~5

years
 
 
More than 5
years
 
 
Total
 
Interest risk:
             
Nominal values:
 
W
5,338,313       3,023,185       612,113       2,114,152       819,140       4,568,622       16,475,525  
Average price condition (*1)
    0.72     0.82     2.53     1.52     1.48     0.68     0.94
Average hedge ratio:
    100     100     100     100     100     100     100
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Exchange risk: (*2)
             
Nominal values:
    2,593,585       654,211       1,092,271       1,931,313       901,597       41,207       7,214,184  
Average hedge ratio:
    100     100     100     100     100           100
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
Interest rate swaps consist of 3M CD, USD SOFR, 3M USD Libor, 3M Euribor, and 3M AUD Bond.
  (*2)
The average exchange rates of net investment hedge instruments are USD/KRW 1,195.32, JPY/KRW 10.13, EUR/KRW 1,336.97, GBP/KRW 1,484.42, AUD/KRW 812.44, CAD/KRW 948.79, SGD/KRW 859.87, CNY/KRW 190.96, SEK/KRW 125.49.
 
F-13
6
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
   
2023
 
   
Less than
1 year
   
1~2

years
   
2~3

years
   
3~4

years
   
4~5

years
   
More than
5 years
   
Total
 
Interest risk:
             
Nominal values:
 
W
3,038,263       609,182       2,143,914       804,873       1,935,599       3,937,749       12,469,580  
Average price condition (*1)
    0.82     3.02     1.64     1.65     1.37     0.74     1.18
Average hedge ratio:
    100     100     100     100     100     100     100
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Exchange risk: (*2)
             
Nominal values:
    1,871,327       1,335,798       2,139,371       974,113       1,687,341       49,109       8,057,059  
Average hedge ratio:
    100     100     100     100     100     100     100
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
Interest rate swaps consist of 3M CD, USD SOFR, 3M Euribor, and 3M AUD Bond.
  (*2)
The average exchange rates of net investment hedge instruments are USD/KRW 1,235.14, JPY/KRW 9.46, EUR/KRW 1,358.46, GBP/KRW 1,547.81, AUD/KRW 865.53, CAD/KRW 921.27, CNY/KRW 177.98, SEK/KRW 126.18.
 
 
iii)
Effect of derivatives on statement financial position, statement of comprehensive income, statement of changes in equity
 
    
2022
 
    
Nominal
amount
    
Carrying
amount of asset
(*)
    
Carrying amount
of liability (*)
    
Changes in fair
value in the
period
 
Fair value hedges
           
Interest rate swap
  
W
13,530,243        77,757        895,005        (740,190
Currency forward
     113,126        4,038        635        1,780  
Cash flow hedges
           
Interest rate swap
     2,945,282        39,107        173,995        (126,075
Currency swap
     4,677,553        158,297        75,070        117,401  
Currency forward
     883,003        15,708        35,976        (3,136
Hedge of net investments in foreign operations
           
Currency forward
     253,460        3,397        1,146        (773
Borrowings
     1,287,039        —         1,282,361        (29,116
 
  (*)
The related account categories are presented as interest rate swap assets / liabilities and currency forward assets / liabilities, etc.
 
F-13
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
    
2023
 
    
Nominal amount
    
Carrying
amount of asset
(*)
    
Carrying amount
of liability (*)
    
Changes in fair
value in the
period
 
Fair value hedges
           
Interest rate forward and swap
  
W
10,112,789        65,787        614,219        246,594  
Currency forward
     308,117        2,949        791        (327
Cash flow hedges
           
Interest rate swap
     2,356,791        53,830        90,676        99,442  
Currency swap
     4,448,030        111,024        99,093        (21,649
Currency forward
     1,150,734        12,593        30,925        2,170  
Hedge of net investments in foreign operations
           
Currency forward
     683,382        6,038        2,776        4,537  
Borrowings
     1,466,795               1,462,329        (4,767
 
  (*)
The related account categories are presented as interest rate swap assets / liabilities and currency forward assets / liabilities, etc.
 
 
iv)
Effect of hedging items on statement financial position, statement of comprehensive income, statement of changes in equity
 
   
2022
 
   
Carrying
amount of
assets (*)
   
Carrying
amount of
liabilities
(*)
   
Assets of
Cumulative
fair value
hedge
adjustment
   
Liabilities of
Cumulative
fair value
hedge
adjustment
   
Changes of
fair value in
the year
   
Cash flow
hedge
reserve
   
Foreign
currency
translation
reserves
 
Fair value hedges
             
Interest rate risk Borrowings and others
 
W
505,668       12,711,595       69,687       (861,128     708,439              
Foreign exchange risk Securities in foreign currency
    205,470                         (4,002            
Cash flow hedges
             
Interest rate risk Debentures in won and debentures in foreign currency
    475,027       1,689,360                   31,830       (58,956      
Foreign exchange risk Debentures in foreign currency and loans in foreign currency
    2,821,186       2,843,059                   55,548       (12,232      
Hedge of net investments in foreign operations
             
Foreign exchange risk Net assets in foreign operation
                            25,793             (40,834
 
  (*)
The related account categories are presented as interest rate swap assets / liabilities and currency forwards.
 
F-13
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
11.
Derivatives (continued)
 
   
2023
 
   
Carrying
amount of
assets (*)
   
Carrying
amount of
liabilities
(*)
   
Assets of
Cumulative
fair value
hedge
adjustment
   
Liabilities of
Cumulative
fair value
hedge
adjustment
   
Changes of
fair value
in the year
   
Cash flow
hedge
reserve
   
Foreign
currency
translation
reserves
 
Fair value hedges
             
Interest rate risk Borrowings and others
 
W
685,340       9,224,390       41,643       (579,315     (240,965            
Foreign exchange risk Securities in foreign currency
    544,706                         1,313              
Cash flow hedges
             
Interest rate risk Debentures in won and debentures in foreign currency
    641,750       1,029,542                   (11,068     26,648        
Foreign exchange risk Debentures in foreign currency and loans in foreign currency
    2,490,098       2,342,230                   69,784       (17,812      
Hedge of net investments in foreign operations
             
Foreign exchange risk Net assets in foreign operation
                            3,903             (36,931
 
  (*)
The related account categories are presented as interest rate swap assets / liabilities and currency forwards, etc.
 
  (f)
Hedge relationships affected by an interest rate index reform
The revised Standard requires exceptions to the analysis of future information in relation to the application of hedge accounting, while uncertainty exists due to movements of the interest rate index reform. The exception assumes that the interest rate indicators for the hedged item and hedging instruments do not change due to the effect of the interest rate index reform when assessing whether the expected cash flows that comply with existing interest rate indicators are highly probable, whether there is an economic relationship between the hedged item and the hedging instrument, and whether there is a high hedge effectiveness between the hedged item and the hedging instrument.
The KRW CD interest rate will be replaced by a KOFR (Korea Overnight Financing Repo Rate). The Group has assumed that in this hedging relationship, the spread changed on the basis of KOFR would be similar to the spread included in the interest rate swap and forward used as the hedging instrument after LIBOR rate is suspended. The Group does not assume any changes in other conditions.
 
F-13
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
12.
Securities at fair value through other comprehensive income and securities at amortized cost
 
  (a)
Details of securities at FVOCI and securities at amortized cost as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Securities at FVOCI:
     
Debt securities:
     
Government bonds
  
W
40,995,316        44,418,450  
Financial institutions bonds
     20,539,199        21,303,402  
Corporate bonds and others
     22,262,060        22,915,148  
  
 
 
    
 
 
 
     83,796,575        88,637,000  
  
 
 
    
 
 
 
Equity securities (*):
     
Stocks
     1,475,153        1,527,182  
Equity investments
     3,833        2,153  
Others
     193,600        145,644  
  
 
 
    
 
 
 
     1,672,586        1,674,979  
  
 
 
    
 
 
 
     85,469,161        90,311,979  
  
 
 
    
 
 
 
Securities at amortized cost:
     
Debt securities:
     
Government bonds
     21,523,230        22,787,609  
Financial institutions bonds
     5,423,771        5,864,626  
Corporate bonds and others
     6,424,197        7,034,252  
  
 
 
    
 
 
 
     33,371,198        35,686,487  
  
 
 
    
 
 
 
  
W
118,840,359        125,998,466  
  
 
 
    
 
 
 
 
  (*)
The Group designated the equity securities as securities at FVOCI as the regulation requires the Group to hold, etc.
 
F-1
40
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
12.
Securities at fair value through other comprehensive income and securities at amortized cost (continued)
 
  (b)
Changes in carrying amount of debt securities at fair value through other comprehensive income and securities at amortized cost for the years ended December 31, 2022 and 2023 are as follows:
 
   
2022
 
   
Debt securities at fair value through other
comprehensive income
   
Debt securities at amortized cost
 
 
12-month

expected

credit loss
   
Life time
expected

credit loss
   
Total
   
12-month

expected

credit loss
   
Life time
expected

credit loss
   
Total
 
Beginning balance
 
W
89,595,577       152,786       89,748,363       26,139,316       36,290       26,175,606  
Transfer (from) to
12-month
expected credit loss
    61,740       (61,740           18,544       (18,544      
Transfer (from) to life time expected credit loss
    (23,619     23,619                          
Net increase and decrease (*)
    (5,929,126     (47,467     (5,976,593     7,213,739       (7,231     7,206,508  
Business combination
    24,805       —        24,805       —        —        —   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
83,729,377       67,198       83,796,575       33,371,599       10,515       33,382,114  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Included the effects from changes in purchase, disposal, repayment, valuation, changes in foreign exchange rate and amortization of fair value adjustments recognized through business combination accountings and the others.
 
   
2023
 
   
Debt securities at fair value through
other comprehensive income
   
Debt securities at amortized cost
 
 
12-month

expected credit
loss
   
Life time
expected

credit
loss
   
Total
   
12-month

expected

credit loss
   
Life
time
expected

credit
loss
   
Total
 
Beginning balance
 
W
83,729,377       67,198       83,796,575       33,371,599       10,515       33,382,114  
Transfer (from) to
12-month
expected credit loss
    18,873       (18,873                        
Transfer (from) to life time expected credit loss
    (47,209     47,209                          
Net increase and decrease (*)
    4,844,010       (3,585     4,840,425       2,318,788       (2,992     2,315,796  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
88,545,051       91,949       88,637,000       35,690,387       7,523       35,697,910  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Included the effects from changes in purchase, disposal, repayment, valuation, changes in foreign exchange rate and amortization of fair value adjustments recognized through business combination accountings and the others.
 
F-1
41

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
12.
Securities at fair value through other comprehensive income and securities at amortized cost (continued)
 
  (c)
Changes in allowance for credit loss of debt securities at fair value through other comprehensive income and securities at amortized cost for the years ended December 31, 2022 and 2023 are as follows:
 
   
2022
 
   
Debt securities at fair value through
other comprehensive income
   
Debt securities at amortized cost
 
 
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Total
   
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Total
 
Beginning balance
 
W
45,648       603       46,251       10,201       463       10,664  
Transfer (from) to
12-month
expected credit loss
    166       (166           203       (203      
Transfer (from) to life time expected credit loss
    (20     20                          
Provision (Reversal)
    (4,658     (355     (5,013     632       (94     538  
Disposal and others (*)
    (635     11       (624     (277     (9     (286
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
40,501       113       40,614       10,759       157       10,916  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Included the effects from changes in debt restructuring, investment conversion, foreign exchange rate and the others. 
 
   
2023
 
   
Debt securities at fair value through
other comprehensive income
   
Debt securities at amortized cost
 
 
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Total
   
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Total
 
Beginning balance
 
W
40,501       113       40,614       10,759       157       10,916  
Transfer (from) to
12-month
expected credit loss
    14       (14                        
Transfer (from) to life time expected credit loss
    (111     111                          
Provision (Reversal)
    1,573       698       2,271       (113     (23     (136
Disposal and others (*)
    (409     1       (408     637       6       643  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
41,568       909       42,477       11,283       140       11,423  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Included the effects from changes in debt restructuring, investment conversion, foreign exchange rate and the others.
 
F-1
42

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
12.
Securities at fair value through other comprehensive income and securities at amortized cost (continued)
 
  (d)
Gain or loss on disposal of securities at fair value through other comprehensive income and securities at amortized cost for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Gain on disposal of securities at FVOCI
  
W
26,427        50,793  
Loss on disposal of securities at FVOCI
     (187,850      (180,368
Gain on disposal of securities at amortized cost (*)
     4        358  
Loss on disposal of securities at amortized cost (*)
     (64      (107
  
 
 
    
 
 
 
  
W
(161,483      (129,324
  
 
 
    
 
 
 
 
  (*)
The issuers of those securities have exercised the early redemption options and the others.
 
  (e)
Gain or loss on equity securities at fair value through other comprehensive income
 
  i)
The Group recognizes dividends, amounting to
W
32,700 million and
W
60,139 million, related to equity securities at fair value through other comprehensive income for the years ended December 31, 2022 and 2023, respectively.
 
  ii)
The details of disposal of equity securities designated at fair value through other comprehensive income for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
     Stocks acquired by
investment conversion
 
Fair value at the date of disposal
  
W
48,525        156,872  
Cumulative net gain (loss) at the time of disposal
     2,943        (4,152
 
  (*)
The reason for the disposal is the disposal of stocks acquired by investment conversion.
 
F-14
3


SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc.
 
  (a)
Loans at amortized cost for configuration by customer as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Retail loans
  
W
155,365,004        155,103,825  
Corporate loans (*)
     216,004,850        224,916,377  
Public and other loans
     3,788,040        4,427,500  
Loans between banks
     7,428,874        3,049,239  
Credit card receivables
     28,459,691        28,090,168  
  
 
 
    
 
 
 
     411,046,459        415,587,109  
  
 
 
    
 
 
 
Discount
     (21,879      (23,063
Deferred loan origination costs
     525,205        505,986  
  
 
 
    
 
 
 
     411,549,785        416,070,032  
Less: Allowance for credit loss
     (3,650,813      (4,330,470
  
 
 
    
 
 
 
  
W
407,898,972        411,739,562  
  
 
 
    
 
 
 
 
  (*)
Included loans for solo proprietor business, etc.
 
F-14
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
(b) Changes in carrying amount of loans at amortized cost, etc. as of December 31, 2022 and 2023 are as follows:
i) Loans at amortized cost
 
   
2022
 
   
Retail
   
Corporate
   
Credit card
   
Others
       
 
12 months
expected credit
loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
 
W
145,927,405       8,149,050       451,228       170,489,366       28,830,615       930,549       21,346,418       4,166,803       457,582       6,542,444       668,657       17,751       387,977,868  
Transfer (from) to 12 months expected credit losses
    3,399,814       (3,390,943     (8,871     7,620,344       (7,612,945     (7,399     431,252       (430,915     (337     55,766       (55,766            
Transfer (from) to lifetime expected credit losses
    (4,240,767     4,275,492       (34,725     (11,480,879     11,491,902       (11,023     (764,938     765,279       (341     (52,028     52,030       (2      
Transfer (from) to credit- impaired financial assets
    (252,730     (154,510     407,240       (222,960     (489,488     712,448       (115,976     (160,843     276,819       (18     (12     30        
Net increase and decrease (*1)
    1,907,714       (385,941     127,858       16,841,069       (164,160     (267,984     2,689,877       (6,713     352,143       3,821,009       767       181       24,915,820  
Charge off (*2)
                (263,962                 (249,453                 (592,386                 (1,121     (1,106,922
Disposal
          (1,151     (78,428     (17,000     (1,333     (136,419                                   (2,748     (237,079
Business combination
                                                          98                   98  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
146,741,436       8,491,997       600,340       183,229,940       32,054,591       970,719       23,586,633       4,333,611       493,480       10,367,271       665,676       14,091       411,549,785  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
The amount is due to execution, collection, debt restructuring, investment conversion, exchange rate fluctuation, etc.
  (*2)
The amount of uncollected loans currently in recovery (principal and interest) is
W
10,613,730 million, which is written off as of December 31, 2022.
 
F-14
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
ii) Due from banks at amortized cost and other financial assets
 
    
2022
 
  
12 month
expected

credit loss
   
Life time
expected

credit loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
  
W
48,154,690       104,650       79,094       48,338,434  
Transfer (from) to 12 month expected credit losses
     16,401       (16,309     (92      
Transfer (from) to lifetime expected credit losses
     (23,870     23,985       (115      
Transfer (from) to credit- impaired financial assets
     (10,008     (3,654     13,662        
Net increase and decrease (*)
     1,482,975       57,051       21,722       1,561,748  
Charge off
                 (25,636     (25,636
Disposal
                 (1,123     (1,123
Business combination
     80,943                   80,943  
  
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
49,701,131       165,723       87,512       49,954,366  
  
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
The amount is due to execution, collection, debt restructuring, investment conversion, exchange rate fluctuation, etc.
 
F-14
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
 
i)
Loans at amortized cost
 
   
2023
 
   
Retail
   
Corporate
   
Credit card
   
Others
       
 
12 months
expected credit
loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 months
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 months
expected
credit loss
   
Life
time
expected
credit
loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
 
W
146,741,436       8,491,997       600,340       183,229,940       32,054,591       970,719       23,586,633       4,333,611       493,480       10,367,271       665,676       14,091       411,549,785  
Transfer (from) to 12 months expected credit losses
    3,684,473       (3,671,574     (12,899     6,312,378       (6,310,771     (1,607     59,586       (59,510     (76     51,588       (51,588            
Transfer (from) to lifetime expected credit losses
    (6,347,880     6,382,499       (34,619     (14,969,646     14,984,213       (14,567     (72,489     72,551       (62     (154,268     154,268              
Transfer (from) to credit- impaired financial assets
    (462,894     (266,533     729,427       (511,906     (476,684     988,590       (19,349     (10,202     29,551       (476     (6,139     6,615        
Net increase and decrease (*1)
    1,826,622       (1,544,703     148,463       7,797,722       1,502,116       449,944       (259,750     (226,043     928,319       (3,819,606     65,262       8,018       6,876,364  
Charge off (*2)
                (489,511                 (352,324                 (805,454                 (2,127     (1,649,416
Disposal
          (1,477     (147,151     (56,032     (7,325     (491,911                 (155           (500     (2,150     (706,701
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
145,441,757       9,390,209       794,050       181,802,456       41,746,140       1,548,844       23,294,631       4,110,407       645,603       6,444,509       826,979       24,447       416,070,032  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
The amount is due to execution, collection, debt restructuring, investment conversion, exchange rate fluctuation, etc.
  (*2)
The amount of uncollected loans currently in recovery (principal and interest) is
W
9,964,573 million, which is written off as of December 31, 2023.
 
F-14
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
 
ii)
Due from banks at amortized cost and other financial assets
 
    
2023
 
  
12 month
expected

credit loss
   
Life time
expected

credit loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
  
W
49,701,131       165,723       87,512       49,954,366  
Transfer (from) to 12 month expected credit losses
     23,476       (23,305     (171      
Transfer (from) to lifetime expected credit losses
     (96,073     96,096       (23      
Transfer (from) to credit- impaired financial assets
     (9,110     (40,985     50,095        
Net increase and decrease (*)
     9,789,697       48,392       60,859       9,898,948  
Charge off
                 (28,665     (28,665
Disposal
           (5     (1,819     (1,824
  
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
59,409,121       245,916       167,788       59,822,825  
  
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
The amount is due to execution, collection, debt restructuring, investment conversion, exchange rate fluctuation, etc.
 
F-14
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
  (c)
Changes in allowance for credit loss of loans at amortized cost and other financial assets as of December 31, 2022 and 2023 are as follows:
 
 
i)
Loans at amortized cost
 
   
2022
 
   
Retail
   
Corporate
   
Credit cards
   
Others
       
 
12 month
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 month
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 month
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
12 month
expected
credit loss
   
Life time
expected
credit loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
 
W
174,005       90,412       188,769       531,427       742,252       520,261       204,711       401,077       289,232       10,195       9,258       5,494       3,167,093  
Transfer (from) to 12 months expected credit losses
    17,016       (16,023     (993     92,555       (90,661     (1,894     24,579       (24,471     (108     403       (403            
Transfer (from) to lifetime expected credit losses
    (9,449     26,014       (16,565     (62,583     64,821       (2,238     (14,752     14,892       (140     (122     122              
Transfer (from) to credit- impaired financial assets
    (4,702     (9,103     13,805       (1,461     (66,033     67,494       (1,094     (2,041     3,135       (1     (5     6        
Provision (reversal)
    96,230       84,402       244,290       (14,918     159,287       103,935       101,644       254,090       209,353       3,405       246       2,387       1,244,351  
Charge off
                (263,962                 (249,453                 (592,386                 (1,121     (1,106,922
Amortization of discount
                (5,923                 (13,189                 7,307                         (11,805
Disposal
          (28     (22,676           (5     (10,723                                   (217     (33,649
Collection
                108,666                   55,441                   217,407                   145       381,659  
Others (*)
    (8,264     (10,584     19,119       15,187       30,896       17,605       (103,976     (172,074     222,175       2                   10,086  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
264,836       165,090       264,530       560,207       840,557       487,239       211,112       471,473       355,975       13,882       9,218       6,694       3,650,813  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
Other changes are due to debt restructuring, investment conversion and changes in foreign exchange rate, etc.
 
F-14
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
 
ii)
Due from banks at amortized cost and other financial assets
 
    
2022
 
  
12 months
expected

credit loss
   
Life time
expected

credit loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
  
W
183,968       8,008       70,043       262,019  
Transfer (from) to 12 months expected credit losses
     315       (274     (41      
Transfer (from) to lifetime expected credit losses
     (740     765       (25      
Transfer (from) to credit- impaired financial assets
     (75     (1,267     1,342        
Provision
     2,327       3,278       27,226       32,831  
Charge off
                 (25,636     (25,636
Disposal
                 (61     (61
Collection
                 2,502       2,502  
Others (*)
     110,519       (70     (729     109,720  
Business combination
     32                   32  
  
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
296,346       10,440       74,621       381,407  
  
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
Other changes are due to debt restructuring, investment conversion and changes in foreign exchange rate, etc.
 
F-1
50

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
i) Loans at amortized cost
 
   
2023
 
   
Retail
   
Corporate
   
Credit cards
   
Others
       
 
12 month
expected
credit loss
   
Life
time
expected
credit
loss
   
Impaired
financial
asset
   
12
month
expected
credit
loss
   
Life
time
expected
credit
loss
   
Impaired
financial
asset
   
12
month
expected
credit
loss
   
Life
time
expected
credit
loss
   
Impaired
financial
asset
   
12
month
expected
credit
loss
   
Life
time
expected
credit
loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
 
W
264,836       165,090       264,530       560,207       840,557       487,239       211,112       471,473       355,975       13,882       9,218       6,694       3,650,813  
Transfer (from) to 12 months expected credit losses
    25,984       (24,982     (1,002     92,347       (92,254     (93     23,474       (23,422     (52     213       (213            
Transfer (from) to lifetime expected credit losses
    (28,336     44,543       (16,207     (69,404     74,346       (4,942     (18,412     18,557       (145     (305     305              
Transfer (from) to credit- impaired financial assets
    (13,823     (32,129     45,952       (7,456     (47,157     54,613       (2,023     (3,402     5,425       (7     (25     32        
Provision (reversal)
    (4,029     56,164       429,789       225,719       223,266       456,854       15,525       (3,720     711,724       (348     1,095       2,403       2,114,442  
Charge off
                (489,511                 (352,324                 (805,454                 (2,127     (1,649,416
Amortization of discount
                (12,327                 (25,929                 7,344                         (30,912
Disposal
          (177     (40,297     (36     (240     (56,118                 (155           (9     (115     (97,147
Collection
                101,653                   69,674                   186,715                   451       358,493  
Others (*)
    (1,366     (1,147     611       (12,327     (4,173     (487     610       1,362       1,177       (63                 (15,803
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
243,266       207,362       283,191       789,050       994,345       628,487       230,286       460,848       462,554       13,372       10,371       7,338       4,330,470  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
Other changes are due to debt restructuring, investment conversion and changes in foreign exchange rate, etc.
 
F-1
51

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
13.
Loans at amortized cost, etc. (continued)
 
ii) Due from banks at amortized cost and other financial assets
 
    
2023
 
  
12 months
expected

credit loss
   
Life time
expected

credit loss
   
Impaired
financial
asset
   
Total
 
Beginning balance
  
W
296,346       10,440       74,621       381,407  
Transfer (from) to 12 months expected credit losses
     364       (299     (65      
Transfer (from) to lifetime expected credit losses
     (40,026     40,041       (15      
Transfer (from) to credit- impaired financial assets
     (228     (37,000     37,228        
Provision
     44,035       2,326       44,409       90,770  
Charge off
                 (28,665     (28,665
Disposal
                 (178     (178
Collection
                 2,198       2,198  
Others (*)
     32,460       142       8,435       41,037  
  
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
332,951       15,650       137,968       486,569  
  
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
Other changes are due to debt restructuring, investment conversion and changes in foreign exchange rate, etc.
 
  (d)
Changes in deferred loan origination costs for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
  
W
541,932        525,205  
Loan origination
     208,517        231,007  
Amortization, etc.
     (225,244      (250,226
  
 
 
    
 
 
 
Ending balance
  
W
525,205        505,986  
  
 
 
    
 
 
 
 
F-1
52

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
14.
Property and equipment
 
  (a)
Details of property and equipment as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Acquisition
cost
    
Accumulated

depreciation
    
Accumulated

Impairment
    
Carrying
amount
 
Land
  
W
2,101,176                      2,101,176  
Buildings
     1,165,468        (455,617      (7,594      702,257  
Other assets
     2,424,987        (1,836,533             588,454  
Right-of-use
assets
     1,208,728        (589,518             619,210  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
6,900,359        (2,881,668      (7,594      4,011,097  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Acquisition
cost
    
Accumulated

depreciation
    
Accumulated

Impairment
    
Carrying
amount
 
Land
  
W
2,043,119                      2,043,119  
Buildings
     1,307,424        (508,171      (9,002      790,251  
Other assets
     2,410,101        (1,877,642             532,459  
Right-of-use
assets
     1,378,027        (771,552             606,475  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
7,138,671        (3,157,365      (9,002      3,972,304  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-15
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
14.
Property and equipment (continued)
 
  (b)
Changes in property and equipment for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Land
   
Buildings
   
Others
   
Right-of-use

assets
   
Total
 
Beginning balance
  
W
2,173,134       756,486       508,417       608,127       4,046,164  
Acquisition (*1)
     631       49,220       257,662       369,153       676,666  
Disposal
     (13,173     (1,124     (4,212     (75,563     (94,072
Depreciation (*2)
     —        (49,935     (186,307     (287,886     (524,128
Amounts transferred from(to) investment property
     2,892       (12,446     —        —        (9,554
Amounts transferred from(to) intangible assets
     —        —        6,916             6,916  
Amounts transferred from(to)
non-current
assets held for sale (*3)
     (62,288     (39,469     —        —        (101,757
Amounts transferred from(to) operating lease assets
     —        —        214       —        214  
Effects of foreign currency adjustments
     (20     (475     4,877       4,328       8,710  
Business combination
     —        —        887       1,051       1,938  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
2,101,176       702,257       588,454       619,210       4,011,097  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
During 2022,
W
33,983 million transferred from assets-under-construction is included.
  (*2)
Included in general administrative expense, other operating income (expense) and insurance service expense of the consolidated statements of comprehensive income.
  (*3)
Includes buildings, land, etc.
 
F-15
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
14.
Property and equipment (continued)
 
    
December 31, 2023
 
    
Land
   
Buildings
   
Others
   
Right-of-use

assets
   
Total
 
Beginning balance
  
W
2,101,176       702,257       588,454       619,210       4,011,097  
Acquisition (*1)
     1,480       105,761       146,405       370,724       624,370  
Disposal
     (741     (1,501     (3,546     (71,052     (76,840
Depreciation (*2)
           (54,486     (202,124     (313,755     (570,365
Asset impairment
           (1,409                 (1,409
Amounts transferred from(to) investment property
     (57,226     40,548                   (16,678
Amounts transferred from(to) intangible assets
                 1,550             1,550  
Amounts transferred from(to)
non-current
assets held for sale (*3)
     (1,688     (754                 (2,442
Amounts transferred from(to) operating lease assets
                 221             221  
Effects of foreign currency adjustments
     118       (165     1,499       1,348       2,800  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
2,043,119       790,251       532,459       606,475       3,972,304  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
During 2023,
W
82,179
 million transferred from assets-under-construction is included.
  (*2)
Included in general administrative expense, other operating income (expense) and insurance service expense of the consolidated statements of comprehensive income.
  (*3)
Includes buildings, land, etc.
 
  (c)
Insured assets and liability insurance as of December 31, 2023 are as follows:

 
  
2023
Type of insurance
  
Insured assets and objects
  
Amount
covered
 
  
Insurance company
Comprehensive insurance for financial institutions
  
Cash
 
(including ATM)
  
 
31,500
 
   Samsung Fire & Marine
Insurance Co., Ltd., etc.
Comprehensive Property insurance
  
Property Total Risk, Machine Risk, General Liability Collateral
     1,422,152      Samsung Fire & Marine
Insurance Co., Ltd., etc.
Fire insurance
  
Business property and real estate
     52,086      Meritz Fire & Marine
Insurance Co., Ltd., etc.
Compensation liability insurance for officers
  
Officer liability of executives
  
 
 
 
50,000
 
 
   Meritz Fire & Marine
Insurance Co., Ltd., etc.
Burglary insurance
  
Cash and securities
     60,000      Samsung Fire & Marine
Insurance Co., Ltd., etc.
Others
  
Personal information liability insurance, etc.
     56,244      Samsung Fire & Marine
Insurance Co., Ltd., etc.
 
  (*)
Aside from the insurance mentioned above, the Group has entered into car insurance, medical in
s
urance, property insurance, and employee accident insurance.
 
F-15
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
15.
Intangible assets
 
  (a)
Details of intangible assets as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Goodwill
  
W
4,683,902        4,677,204  
Software
     263,341        259,233  
Development cost
     454,284        464,638  
Others
     406,309        816,871  
  
 
 
    
 
 
 
  
W
5,807,836        6,217,946  
  
 
 
    
 
 
 
 
  (b)
Changes in intangible assets for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Goodwill
   
Software
   
Development

cost
   
Others
   
Total
 
Beginning balance
  
W
4,670,134       192,582       229,148       552,918       5,644,782  
Acquisition
           143,766       332,826       211,511       688,103  
Business combination
           1,472       2,638       315       4,425  
Disposal and
write-off
           (253     (434     (236,881     (237,568
Amounts transferred from(to) property and equipment
                 (6,337     (579     (6,916
Impairment (*1)
     (2,258           (702     198       (2,762
Amortization (*2)
           (74,916     (102,849     (120,844     (298,609
Effects of changes in foreign exchange rate
     16,026       690       (6     (329     16,381  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
4,683,902       263,341       454,284       406,309       5,807,836  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
Goodwill impairment incurred from the cash-generating unit of security sector at PT Shinhan Sekuritas Indonesia. As a result of the impairment test for goodwill of PT Shinhan Sekuritas Indonesia, the Group recognized an impairment loss amounting to
W
2,258 million for the carrying amount exceeding the recoverable amount of the CGU. This is due to the decrease in recoverable amounts (
W
1,569 million decrease comparing to the previous year) due to continuing high price index and domestic foreign economic turndown mainly from the prolongation of the Ukraine crisis, global high interest rates, etc. The amount of impairment loss recognized is included in the
non-operating
expenses, of the consolidated statement of comprehensive income.
  (*2)
Included in general administrative expense, other operating income (expense) and insurance service expense of the consolidated statements of comprehensive income.
 
F-15
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
15.
Intangible assets (continued)
 
    
2023
 
    
Goodwill
   
Software
   
Development

cost
   
Others
   
Total
 
Beginning balance
  
W
4,683,902       263,341       454,284       406,309       5,807,836  
Acquisition
           90,051       133,709       605,225       828,985  
Disposal and
write-off
           (3,901     (3,560     (6,793     (14,254
Amounts transferred from(to) property and equipment
                 (1,550           (1,550
Impairment (*1)
     (5,402     (4,006     (1,001     (273     (10,682
Amortization (*2)
           (91,894     (131,043     (168,583     (391,520
Effects of changes in foreign exchange rate
     (1,296     5,642       13,799       (19,014     (869
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
4,677,204       259,233       464,638       816,871       6,217,946  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
Goodwill impairment incurred from the cash-generating unit of security sector at PT Shinhan Sekuritas Indonesia and life insurance sector at Shinhan Financial Plus Co., Ltd. As a result of the impairment test for goodwill of PT Shinhan Sekuritas Indonesia, the Group recognized an impairment loss amounting to
W
1,842 million for the carrying amount exceeding the recoverable amount of the CGU. This is due to the decrease in recoverable amounts (
W
2,934 million decrease comparing to the previous year) due to continuing high price index and domestic foreign economic turndown mainly from the prolongation of the Ukraine crisis, global high interest rates, etc. In addition, as a result of the impairment test for goodwill of Shinhan
Financial Plus Co., Ltd.
, the Group recognized an impairment loss amounting to
W
3,560 million for the carrying amount exceeding the recoverable amount of the CGU. This is due to the decrease in recoverable amounts (
W
9,750 million decrease comparing to the previous year) due to the underperformance from the cash-generating unit and the reflection of the future outlook. The amount of impairment loss recognized is included in the
non-operating
expenses, of the consolidated statement of comprehensive income.
  (*2)
Included in general administrative expense, other operating income (expense), and insurance service expense of the consolidated statements of comprehensive income.
 
F-15
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
15.
Intangible assets (continued)
 
  (c)
Goodwill
 
 
i)
Goodwill allocated in the Group’s CGUs as of December 31, 2022 and 2023 is as follows:
 
    
2022
    
2023
 
Banking
  
W
768,766        768,468  
Credit card
     2,892,610        2,891,498  
Securities
     2,993        1,265  
Life insurance
     853,798        850,238  
Others
     165,735        165,735  
  
 
 
    
 
 
 
  
W
4,683,902        4,677,204  
  
 
 
    
 
 
 
 
 
ii)
Changes in goodwill for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
  
W
4,670,134        4,683,902  
Impairment losses
     (2,258      (5,402
Others (*)
     16,026        (1,296
  
 
 
    
 
 
 
Ending balance
  
W
4,683,902        4,677,204  
  
 
 
    
 
 
 
 
  (*)
Other changes are due to effects of changes in foreign exchange rate.
 
 
iii)
Goodwill impairment test
 
  The
recoverable amounts of each CGU are evaluated based on their respective value in use.
 
   
Explanation on evaluation method
The discounted cash flow method (DCF) is applied when evaluating the recoverable amounts based on value in use, considering the characteristics of each unit or group of CGU. However, the CGU of life insurance applied an actuarial enterprise valuation methodology based on probabilistically expected cash flows in consideration of the characteristics of the insurance business.
 
   
Projection period
When evaluating the value in use, 5.5 years of cash flow estimates are used in projection and the value thereafter is reflected as terminal value. However, 99 years of cash flow estimates for Shinhan Life Insurance Co., Ltd. is applied and the present value of the future cash flows thereafter is not applied as it is not significant.
 
F-15
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
15.
Intangible assets (continued)
 
   
Discount rates and terminal growth rates
The required rates of return expected by shareholders are applied to the discount rates. It is calculated in consideration of which comprises a risk-free interest rate, a market risk premium and systemic risk (beta factor). In addition, terminal growth rate is estimated based on inflation rate. However, for the life insurance CGU, since its cost of risk is reflected at future cash flows, the current discount rates based on the interest rate term structure of risk-free government bonds that reflects only the time value of money was applied.
Discount rates before tax and terminal growth rates applied to each CGU are as follows:
 
    
Discount rate before tax(%)
  
Terminal growth rate(%)
Banking
   9.6 ~ 16.1    0.0 ~ 2.0
Credit card
   11.5 ~ 16.6    1.0 ~ 2.0
Securities
   15.5 ~ 16.9    2
Others
   11.1 ~ 13.1    1
In case of the life insurance CGU, a term structure discount rate of 4.34% to 4.80% was applied for each future period corresponding to future cash flows for 99 years.
 
 
iv)
Key assumptions
Key assumptions used in the discounted cash flow calculations of CGUs (other than life insurance components) are as follows:
 
    
2023
    
2024
    
2025
    
2026
    
2027
    
2028
 
CPI growth
 
(%)
       3.0          1.4          1.8          1.5          1.4          1.4  
Private consumption growth
 
(%)
     1.9        2.4        2.6        2.5        2.8        2.8  
Real GDP growth
 
(%)
     1.3        2.5        2.7        2.7        2.9        2.9  
Key assumptions used in the discounted cash flow calculations of life insurance (Shinhan life insurance) components are as follows:
 
    
Key assumptions
 
Consumer price index growth rate (Bank of Korea) (%)
     2.00  
Risk-based confidence level
 
(%)
     99.50  
 
 
v)
Total recoverable amount and total carrying amount of CGUs to which goodwill has been allocated, are as follows:
 
    
Amount
 
Total recoverable amount
  
W
58,700,974  
Total carrying amount (*)
     52,013,046  
  
 
 
 
  
W
6,687,928  
  
 
 
 
 
  (*)
It is the carrying amount after reflecting the impairment loss in the securities and life insurance sector.
 
F-15
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates
 
  (a)
Investments in associates as of December 31, 2022 and 2023 are as follows:
 
Investees
 
Country
 
Reporting

date
 
Ownership (%)
 
 
2022
   
2023
 
BNP Paribas Cardif Life Insurance (*1),(*7)
  Korea   September 30     14.99       14.99  
Partners 4th Growth Investment Fund (*4)
  Korea   —      25.00       25.00  
KTB Newlake Global Healthcare PEF (*5)
  Korea   —      20.57       7.36  
Shinhan-Neoplux Energy Newbiz Fund
  Korea   December 31     31.66       31.66  
Shinhan-Albatross tech investment Fund (*1)
  Korea   November 30     50.00       50.00  
KCGI-SingA330-A
Private Special Asset Investment Trust
  Korea  
December 31
    23.89       23.89  
VOGO Debt Strategy Qualified IV Private
  Korea   December 31     20.00       20.00  
Shinhan-Midas Donga Secondary Fund
  Korea   December 31     50.00       50.00  
ShinHan – Soo Young Entrepreneur Investment Fund No.1
  Korea   December 31     24.00       24.00  
Shinhan Praxis
K-Growth
Global Private Equity Fund (*7)
  Korea   December 31     14.15       14.15  
Kiwoom Milestone Professional Private Real Estate Trust 19
  Korea   December 31     50.00       50.00  
Shinhan Global Healthcare Fund 1 (*7)
  Korea   December 31     4.41       4.41  
KB NA Hickory Private Special Asset Fund
  Korea   December 31     37.50       37.50  
Koramco Europe Core Private Placement Real Estate Fund
No.2-2
  Korea   December 31     44.02       44.02  
Hermes Private Investment Equity Fund (*4)
  Korea   —      29.17       29.17  
KDBC-Midas
Dong-A
Global contents Fund
  Korea   December 31     23.26       23.26  
Shinhan-Nvestor Liquidity Solution Fund
  Korea   December 31     24.92       24.92  
Shinhan AIM FoF Fund
1-A
  Korea   December 31     25.00       25.00  
IGIS Global Credit Fund
150-1
  Korea   December 31     25.00       25.00  
Partner One Value up I Private Equity Fund (*4)
  Korea   —      27.91       27.91  
Genesis No.1 Private Equity Fund (*5)
  Korea       22.80       —   
Korea Omega Project Fund III
  Korea   December 31     23.53       23.53  
Genesis North America Power Company No.1 PEF
  Korea   December 31     39.11       43.84  
SH MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
  Korea   December 31     23.33       23.33  
KOREA FINANCE SECURITY CO., LTD (*1),(*7)
  Korea  
September 30
    14.91       14.91  
MIEL CO.,LTD. (*2)
  Korea   December 31     28.77       28.77  
AIP Transportation Specialized Privately Placed Fund Trust #1
  Korea   December 31     35.73       35.73  
Kiwoom-Shinhan Innovation Fund I
  Korea   December 31     50.00       50.00  
Midas Asset Global CRE Debt Private Fund No.6
  Korea   December 31     41.16       40.10  
Samchully Midstream Private Placement Special Asset Fund
5-4
  Korea   December 31     42.92       42.92  
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.3
  Korea   December 31     20.00       20.00  
NH-Amundi
Global Infrastructure Trust 14
  Korea   December 31     30.00       30.00  
 
F-1
60
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
Investees
 
Country
 
Reporting

date
 
Ownership (%)
 
 
2022
   
2023
 
Jarvis Memorial Private Investment Trust 1 (*5)
  Korea   —      99.01       —   
Vestas Qualified Investors Private Real Estate Fund Investment Trust No.37 (*6)
  Korea   December 31     60.00       60.00  
Milestone Private Real Estate Fund 3
  Korea   December 31     32.06       32.06  
Nomura-Rifa Private Real Estate Investment Trust 31
  Korea   December 31     31.31       31.31  
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.2
  Korea   December 31     21.27       21.27  
T&F 2019 bearing Private Equity Fund Specializing in
Start-up
and Venture Business (*4)
  Korea   —      28.25       28.25  
FuturePlay-Shinhan
Tech Innovation
Fund 1
  Korea   December 31     50.00       50.00  
Stonebridge Corporate 1
st
Fund
  Korea   December 31     44.12       44.12  
Vogo Realty Partners Private Real Estate Fund V
  Korea   December 31     21.64       21.64  
Korea Credit Bureau (*1),(*7)
  Korea   September 30     9.00       9.00  
Goduck Gangil1 PFV Co., Ltd. (*1),(*7)
  Korea   September 30     1.04       1.04  
SBC PFV Co., Ltd. (*1),(*8)
  Korea   September 30     25.00       25.00  
NH-amundi
global infra private fund 16
  Korea   December 31     50.00       50.00  
IMM Global Private Equity Fund (*4)
  Korea   —      33.00       33.00  
SH BNCT Professional Investment Type Private Special Asset Investment Trust (*9)
  Korea   December 31     72.50       72.50  
Deutsche Global Professional Investment Type Private Real Estate Investment Trust No. 24 (*6)
  Korea   December 31     52.28       52.28  
Sparklabs-Shinhan Opportunity Fund 1
  Korea   December 31     49.50       49.50  
BNW Tech-Innovation Private Equity Fund (*4)
  Korea   —      29.85       29.85  
IGIS Real-estate Private Investment Trust No.33
  Korea   December 31     40.86       40.86  
WWG Global Real Estate Investment Trust no.4 (*5)
  Korea   —      29.55       —   
Goduck Gangil10 PFV Co., Ltd. (*1),(*7)
  Korea   September 30     19.90       19.90  
Fidelis Global Private Real Estate Trust No.2 (*6)
  Korea   December 31     79.70       79.63  
AIP EURO PRIVATE REAL ESTATE TRUST No. 12
  Korea   December 31     28.70       28.70  
Shinhan Healthcare Fund 2 (*7)
  Korea   December 31     13.68       13.68  
Shinhan AIM Real Estate Fund No.2
  Korea   December 31     30.00       30.00  
Shinhan AIM Real Estate Fund No.1
  Korea   December 31     21.01       21.01  
SH Daegu Green Power Cogeneration System Professional Investment Type Private Special Asset Investment Trust
  Korea   December 31     22.02       22.02  
SH Sangju YC Expressway Professional Investment Type Private Special Asset Investment Trust
  Korea   December 31     29.19       29.19  
SH Global Infrastructure Professional Investment Type Private Special Asset Investment Trust
No.7-2
(*6)
  Korea   December 31     71.43       71.43  
 
F-1
61

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
Investees
 
Country
 
Reporting

date
 
Ownership (%)
 
 
2022
   
2023
 
Korea Omega-Shinhan Project Fund I
  Korea   December 31     50.00       50.00  
Samsung SRA Real Estate Professional Private 45
  Korea   December 31     25.00       25.00  
IBK Global New Renewable Energy Special Asset Professional Private2
  Korea   December 31     28.98       28.98  
VS Cornerstone Fund
  Korea   December 31     41.18       41.18  
Aone Mezzanine Opportunity Professional Private (*5)
  Korea   —      64.41       —   
NH-Amundi
US Infrastructure Private Fund2
  Korea   December 31     25.91       25.91  
SH Japan Photovoltaic Private Special Asset Investment Trust No.2
  Korea   December 31     30.00       30.00  
Kakao-Shinhan 1
st
TNYT Fund
  Korea   December 31     48.62       48.62  
Pacific Private Placement Real Estate Fund No.40
  Korea   December 31     24.73       24.73  
Mastern Private Real Estate Loan Fund No.2
  Korea   December 31     33.57       33.57  
LB Scotland Amazon Fulfillment Center Fund 29 (*6)
  Korea   December 31     70.14       70.14  
JR AMC Hungary Budapest Office Fund 16
  Korea   December 31     32.57       32.57  
EDNCENTRAL Co., Ltd. (*7)
  Korea   December 31     13.47       13.47  
Future-Creation Neoplux Venture Capital Fund (*3)
  Korea   December 31     16.25       16.25  
Gyeonggi-Neoplux Superman Fund
  Korea   December 31     21.76       21.76  
NewWave 6th Fund
  Korea   December 31     30.00       30.00  
Neoplux No.3 Private Equity Fund (*3)
  Korea   December 31     10.00       10.00  
PCC Amberstone Private Equity Fund I
  Korea   December 31     21.67       21.67  
KIAMCO POWERLOAN TRUST 4th
  Korea   December 31     47.37       47.37  
Mastern Opportunity Seeking Real Estate Fund II
  Korea   December 31     20.00       22.22  
AION ELFIS PROFESSIONAL PRIVATE 1 (*5)
  Korea   —      20.00       —   
T&F 2020 SS Private Equity Fund Specializing in
Start-up
and Venture Business (*5)
  Korea   —      29.68       —   
Neoplux Market-Frontier Secondary Fund (*3)
  Korea   December 31     19.74       19.74  
Harvest Private Equity Fund II
  Korea   December 31     22.06       22.06  
Synergy Green New Deal 1st New Technology Business Investment Fund
  Korea   December 31     28.17       28.17  
KIAMCO Vietnam Solar Special Asset Private Investment Trust
  Korea   December 31     50.00       50.00  
SHINHAN-NEO
Core Industrial Technology Fund
  Korea   December 31     49.75       49.75  
SHBNPP Green New Deal Energy Professional Investment Type Private Special Asset Investment Trust No.2
  Korea   December 31     30.00       30.00  
SIMONE Mezzanine Fund No.3
  Korea   December 31     28.97       28.78  
Eum Private Equity Fund No.7
  Korea   December 31     21.00       21.00  
Kiwoom Hero No.4 Private Equity Fund
  Korea   December 31     21.05       21.05  
Vogo Canister Professional Trust Private Fund I
  Korea   December 31     36.27       36.74  
SW-S
Fund (*5)
  Korea   —      30.30       —   
CL Buyout 1st PEF (*5)
  Korea   —      21.43       —   
 
F-1
62

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
Investees
 
Country
 
Reporting

date
 
Ownership (%)
 
 
2022
   
2023
 
Timefolio The
Venture-V
second
  Korea   December 31     20.73       20.73  
Newlake Growth Capital Partners2 PEF (*4)
  Korea   —      29.91       29.91  
Shinhan Smilegate Global PEF I (*7)
  Korea   December 31     14.21       14.21  
Genesis Eco No.1 PEF
  Korea   December 31     29.00       29.00  
SHINHAN-NEO
Market-Frontier 2
nd
Fund
  Korea   December 31     42.70       42.70  
NH-Synergy
Core Industrial New Technology Fund
  Korea   December 31     36.93       36.93  
J& Moorim Jade Investment Fund
  Korea   December 31     24.89       24.89  
Helios-KDBC Digital Contents 1st
  Korea   December 31     23.26       23.26  
Ulmus SHC innovation investment fund
  Korea   December 31     24.04       24.04  
Mirae Asset Partners X Private Equity Fund (*4)
  Korea   —      35.71       35.71  
T Core Industrial Technology 1st Venture PEF
  Korea   December 31     31.47       31.47  
Curious Finale Corporate Recovery Private Equity Fund (*5)
  Korea   —      27.78       —   
Fine Value POST IPO No.5 Private Equity Fund
  Korea   December 31     40.00       40.00  
TI First Property Private Investment Trust 1
  Korea   December 31     40.00       40.00  
MPLUS Professional Private Real Estate Fund 25
  Korea   December 31     41.67       41.67  
IBKC Global Contents Investment Fund
  Korea   December 31     24.39       24.39  
Premier Luminous Private Equity Fund (*5)
  Korea   —      25.12        
Hanyang-Meritz 1 Fund
  Korea   December 31     22.58       22.58  
Kiwoom-Shinhan Innovation Fund 2
  Korea   December 31     42.86       42.86  
ETRI Holdings-Shinhan 1
st
Unicorn Fund
  Korea   December 31     50.00       50.00  
Maple Mobility Fund (*4)
  Korea   —      20.18       20.18  
SJ ESG Innovative Growth Fund
  Korea   December 31     28.57       28.57  
AVES 1
st
Corporate Recovery Private Equity Fund (*6)
  Korea   December 31     76.19       76.19  
JS Shinhan Private Equity Fund (*3)
  Korea   December 31     3.85       3.85  
NH Kyobo AI Solution Investment Fund (*5)
  Korea   —      26.09       —   
Daishin Newgen New Technology Investment Fund 1st (*6)
  Korea   December 31     50.60       50.60  
META ESG Private Equity Fund I
  Korea   December 31     27.40       27.40  
SWFV
FUND-1
(*5)
  Korea   —      40.25       —   
PHAROS DK FUND
  Korea   December 31     24.14       24.24  
Shinhan VC tomorrow venture fund 1
  Korea   December 31     39.62       39.62  
Highland
2021-8
Fund (*5)
  Korea   —      32.67       —   
H-IOTA
Fund
  Korea   December 31     24.81       24.81  
Stonebridge-Shinhan Unicorn Secondary Fund
  Korea   December 31     17.57       26.01  
Tres-Yujin Trust
  Korea   December 31     50.00       50.00  
Shinhan-Time mezzanine blind Fund
  Korea   December 31     50.00       50.00  
Capstone REITs No.26
  Korea   December 31     50.00       50.00  
JB Incheon-Bucheon REITS No.54
  Korea   December 31     39.31       39.31  
Hankook Smart Real Asset Investment Trust No.3
  Korea   December 31     33.33       33.33  
JB Hwaseong-Hadong REITs No.53
  Korea   December 31     31.03       31.03  
KB Oaktree Trust No.3
  Korea   December 31     33.33       33.33  
 
F-16
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
Investees
 
Country
 
Reporting

date
 
Ownership (%)
 
 
2022
   
2023
 
Daehan No.36 Office Asset Management Company
  Korea   December 31     48.05       48.05  
Rhinos Premier Mezzanine Private Investment Fund No.1
  Korea   December 31     27.93       27.93  
SH Real Estate Loan Investment Type Private Real Estate Investment Trust No.2
  Korea   December 31     29.73       29.73  
Shinhan JigaeNamsan Road Private Special Asset Investment Trust
  Korea   December 31     24.85       24.85  
SKS-Yozma
Fund No.1
  Korea   December 31     29.85       29.85  
IBKC-METIS Global Contents Investment Fund (*5)
  Korea   —      36.36       —   
Keistone Unicorn Private Equity Fund (*4)
  Korea   —      28.00       28.00  
KB Distribution Private Real Estate
3-1
  Korea   December 31     37.50       37.50  
Pacific Private Investment Trust
No.49-1
(*6)
  Korea   December 31     79.28       79.28  
KIWOOM Real estate private placement fund for normal investors No. 31 (*6)
  Korea   December 31     60.00       60.00  
RIFA Real estate private placement fund for normal investoes No. 51
  Korea   December 31     40.00       40.00  
Fivetree general private equity fund No.15
  Korea   December 31     49.98       49.98  
Shinhan-Kunicorn first Fund
  Korea   December 31     38.31       38.31  
Harvest Fund No.3 (*4)
  Korea   —      44.67       44.67  
Shinhan-Quantum Startup Fund
  Korea   December 31     49.18       49.18  
Shinhan Simone Fund I
  Korea   December 31     38.46       38.46  
Korea Investment develop seed Trust No.1
  Korea   December 31     40.00       40.00  
Tiger Green alpha Trust No.29 (*6)
  Korea   December 31     95.24       95.24  
STIC ALT Global II Private Equity Fund
  Korea   December 31     21.74       21.74  
NH-Brain
EV Fund
  Korea   December 31     25.00       25.00  
DDI LVC Master Real Estate Investment Trust Co., Ltd. (*1),(*7)
  Korea   September 30     15.00       15.00  
Leverent-Frontier 4th Venture PEF
  Korea   December 31     23.89       23.89  
Find-Green New Deal 2nd Equity Fund
  Korea   December 31     22.57       22.57  
ShinhanFitrin 1
st
Technology Business Investment Association (*3)
  Korea   December 31     16.17       16.17  
PARATUS No.3 Private Equity Fund (*4)
  Korea   —      25.64       25.64  
Golden Route 2nd Startup Venture Specialized Private Equity Fund (*4)
  Korea   —      22.73       22.73  
Koramco Private Real Estate Fund 143
  Korea   December 31     30.30       30.30  
Korea Investment Top Mezzanine Private Real Esate Trust No.1
  Korea   December 31     22.22       22.22  
LB YoungNam Logistics Private Trust No.40
  Korea   December 31     25.00       25.00  
Shinhan-Cognitive
Start-up
Fund L.P.
  Korea   December 31     32.74       32.77  
IGEN2022 No.1 private Equity Fund (*4)
  Korea   —      27.95       27.95  
Cornerstone J&M Fund I
  Korea   December 31     26.67       26.67  
Logisvalley Shinhan REIT Co., Ltd. (*1)
  Korea   September 30     20.27       20.27  
 
F-16
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
Investees
 
Country
 
Reporting

date
 
Ownership (%)
 
 
2022
   
2023
 
DA Value-Honest New Technology Investment Fund 1
  Korea   December 31     23.66       23.66  
KDB Investment Global Healthcare Private Equity Fund I (*4)
  Korea   —      24.14       24.14  
Shinhan-Ji
and Tec Smart Innovation Fund
  Korea   December 31     50.00       50.00  
Shinhan-Gene and New Normal First Mover Venture Investment Equity Fund 1
st
  Korea   December 31     50.00       50.00  
Korea Investment Green Newdeal Infra Trust No.1
  Korea   December 31     27.97       27.97  
BTS 2nd Private Equity Fund (*1)
  Korea   November 30     26.00       26.00  
Shinhan Global Active REIT Co.Ltd
  Korea   December 31     20.37       20.37  
NH-J&-IBKC
Label Technology Fund
  Korea   December 31     27.81       27.81  
Hanyang Time Mezzanine Fund
  Korea   December 31     28.57       28.57  
IMM Global Venture Opportunity, LP(*5)
  Korea   —      35.50       —   
Shinhan-isquare Venture PEF 1
  Korea   December 31     40.00       40.00  
Capstone Develop Frontier Trust
  Korea   December 31     21.43       21.43  
Nextrade Co., Ltd. (*7)
  Korea   December 31     8.00       8.00  
SH Sustainable Management ESG Short term Bond Security Feeder Investment Trust No.1 (*10)
  Korea   —      26.90       62.84  
SH 1.5years Maturity Investment Type Security Investment Trust No.2
  Korea   December 31     29.00       29.10  
Eventus-IBKC LIB Fund
  Korea   December 31     21.88       21.88  
NH-Daishin-Kyobo
healthcare 1 Fund (*4)
  Korea   —      25.00       25.00  
IBKC-Behigh Fund 1
st
  Korea   December 31     29.73       29.73  
Nautic Green Innovation ESG
Co-investment
No.1 Private Equity Fund (*4)
  Korea   —      24.10       24.10  
ON No.1 Private Equity Fund
  Korea   December 31     28.57       28.57  
Digital New Deal Kappa Private Equity Fund
  Korea   December 31     30.12       24.75  
IBKCJS New Technology Fund No.1
  Korea   December 31     —        29.41  
DS-Shinhan-JBWoori
New Media New Technology Investment Fund No.1
  Korea   December 31     —        20.83  
VOGO Debt Strategy General Private Real Estate Investment Trust No. 18
  Korea   December 31     —        28.57  
Koramco IPO LEITS Mezzanine General Private Investment Trust No. 38 (*6)
  Korea   December 31     —        75.00  
TogetherKorea Private Investment Trust No. 6 (*6)
  Korea   December 31     —        99.98  
TogetherKorea Private Investment Trust No. 7 (*6)
  Korea   December 31     —        99.98  
Kiwoom Core Industrial Technology Investment Fund No.3
  Korea   December 31     —        34.75  
Penture
K-Content
Investment Fund
  Korea   December 31     —        21.96  
2023
Shinhan-JB
Woori-Daeshin Listed Companies New Technology Fund
  Korea   December 31     —        30.00  
 
F-16
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
Investees
 
Country
 
Reporting

date
 
Ownership (%)
 
 
2022
   
2023
 
Hana Alternative Investment Kosmes PCBO General PEF No. 1
  Korea   December 31     —        37.04  
Shinhan-timefolio Bio Development Investment Fund
  Korea   December 31     —        48.39  
Shinhan
M&A-ESG
Fund
  Korea   December 31     —        23.33  
Shinhan SM Office Value Add – Outsource Management Real Estate Investment Co., Ltd. –
  Korea   December 31     —        28.43  
KDBC meta-enter New Technology investment fund
  Korea   December 31     —        27.89  
Shinhan Time Secondary Blind New Technology Investment Trust
  Korea   December 31     —        47.50  
Shinhan DS Secondary Investment Fund
  Korea   December 31     —        40.00  
Shinhan-openwater
pre-IPO
Investment Trust 1
  Korea   December 31     —        50.00  
Shinhan-Eco
Venture Fund 2nd
  Korea   December 31     —        40.00  
Heungkuk-Shinhan the 1
st
Visionary Technology Investment Trust no. 1
  Korea   December 31     —        40.00  
Hantoo Shinhan Lake
K-beauty
Technology Investment Trust
  Korea   December 31     —        22.96  
Shinhan HB Wellness 1
st
Investment Trust
  Korea   December 31     —        48.54  
Korea real Asset Fund No.3
  Korea   December 31     —        28.57  
Igis Yongsan Office General PE Real Estate Inv. Trust No. 518
  Korea   December 31     —        31.49  
Samsung-dunamu Innovative IT Technology Investment Trust No. 1
  Korea   December 31     —        22.99  
Time Robotics New Technology Investment Trust
  Korea   December 31     —        29.86  
Ascent-welcome Tehcnology Investment Trust No.2
  Korea   December 31     —        27.65  
Igis General PE Real Estate Investment
Trust 517-1
(*6)
  Korea   December 31     —        96.30  
Consus Osansegyo No.2
  Korea   December 31     —        50.00  
Mastern General Private Real Estate Investment Trust No.189(Type 1 Beneficiary Securities)
  Korea   December 31     —        32.69  
Shinhan AIM Private Fund of Fund
9-B
  Korea   December 31     —        25.00  
Shinhan General Private Real Estate Investment Trust No.3
  Korea   December 31     —        20.75  
NH Absolute Project L General Private Investment Trust
  Korea   December 31     —        26.03  
Paros Kosdaq Venture General Private Investment Trust No. 5 (*6)
  Korea   December 31     —        66.65  
Happy Pet Life Care New Technology Investment Association No.2
  Korea   December 31     —        30.00  
Shinhan-Soo
Secondary Investment Association (*6)
  Korea   December 31     —        77.61  
 
F-16
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
  (*1)
The most recent financial statements available are used for the equity method since the financial statements as of December 31, 2023 are not available. Significant trades and events occurred within the period are properly reflected.
  (*2)
In the course of the rehabilitation process, the shares were acquired through investment conversion. Although voting rights cannot be exercised during the rehabilitation process, normal voting rights are exercised because the rehabilitation process was completed before December 31, 2023. Also, it has been reclassified into the investments in associates.
  (*3)
As a managing partner, the Group has a significant influence over the investees.
  (*4)
As a limited partner, the Group does not have an ability to participate in policy-making processes to obtain economic benefit from the investees that would allow the Group to control the entity.
  (*5)
Excluded from the investments in associates due to full or partial disposal of shares, or loss of significant influence.
  (*6)
Although the ownership percentages are more than 50%, the Group applies the equity method accounting as the Group does not have an ability to participate in the financial and operating policy-making process.
  (*7)
Although the ownership percentages are less than 20%, the Group applies the equity method accounting since it participates in policy-making processes and therefore can exercise significant influence on investees.
  (*8)
The rate of Group’s voting rights is 4.65%.
  (*9)
Although the Group has a significant influence with ownership percentage more than 50%, the contribution was classified as investments in associates as the Group is not exposed to variable returns due to the payment guarantee for the entire investment amount.
  (*10)
For the year ended December 31, 2023, it is incorporated into the consolidation target as the Group held control due to increased equity ratio.
 
  (b)
Changes in investments in associates for the years ended December 31, 2022 and 2023 are as follows:
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
BNP Paribas Cardif Life Insurance
 
W
44,022             (1,774     (12,079           30,169  
Songrim Partners
                                   
Partners 4th Growth Investment Fund
       13,033       (1,714     6,917       (4,694           13,542  
KTB Newlake Global Healthcare PEF
    9,412       (5,832     729                   4,309  
Shinhan-Neoplux Energy Newbiz Fund
    16,032       (391     5,196                   20,837  
Shinhan-Albatross tech investment Fund
    10,389       (1,800     3,792       (128           12,253  
Meritz
AI-SingA330-A
Investment Type Private Placement Special Asset Fund
          676       34             3,522       4,232  
Meritz
AI-SingA330-B
Investment Type Private Placement Special Asset Fund
          1,471                   255       1,726  
 
F-1
67

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Beginning
balance
 
 
Investment

and

dividend
 
 
Equity

method

income

(loss)
 
 
Change in

other
comprehensive
income
 
 
Impairment

loss
 
 
Ending

balance
 
VOGO Debt Strategy Qualified IV Private
 
W
7,179       (1,433     339                   6,085  
Shinhan -Midas
Dong-A
Secondary Fund
    3,951       (1,025     1,505                   4,431  
ShinHan – Soo Young Entrepreneur Investment Fund No.1
    4,226             188                   4,414  
Shinhan Praxis
K-Growth
Global Private Equity
Fund
    7,761       (8,512     4,442                   3,691  
Kiwoom Milestone Professional Private Real Estate Trust 19
    5,253             (150           (1,142     3,961  
AIP EURO Green Private Real Estate Trust No.3
    29,703       (29,008     (695                  
Shinhan Global Healthcare Fund 1 (*1)
                                   
KB NA Hickory Private Special Asset Fund
    34,376       (1,545     1,508                   34,339  
Koramco Europe Core Private Placement Real Estate Fund
No.2-2
    19,492       (464     208                   19,236  
Shinhan EZ General Insurance Co., Ltd. (*2)
    3,354       (3,181     (182     9              
Hermes Private Investment Equity Fund
    9,782             (4,220                 5,562  
KDBC-Midas
Dong-A
Global contents Fund
    2,955             1,322                   4,277  
Shinhan-Nvestor Liquidity Solution Fund
    5,338       700       400                   6,438  
Shinhan AIM FoF Fund
1-A
    9,156       51       903                   10,110  
IGIS Global Credit Fund
150-1
    5,402       (1,267     557                   4,692  
Partner One Value up I Private Equity Fund
    7,891             (2,747                 5,144  
Genesis No.1 Private Equity Fund
    55,533       408       3,983                   59,924  
Korea Omega Project Fund III
    4,290             (616                 3,674  
Soo Delivery Platform Growth Fund
    5,873       (6,093     220                    
Genesis North America Power Company No.1 PEF
    13,736       (12,629     7,011                   8,118  
SH
MAIN Professional Investment Type Private
Mixed Asset Investment Trust No.3
    41,549       12,056       (10,361                 43,244  
MIEL CO., LTD. (*1)
                                   
AIP Transportation Specialized Privately Placed
Fund Trust #1
    34,688       5,527       4,606                   44,821  
 
F-16
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
E&Healthcare Investment Fund No.6
 
W
6,866       (3,190     (3,079                 597  
One Shinhan Global Fund 1
    3,773             (1,183           (642     1,948  
Kiwoom-Shinhan Innovation Fund I
    11,731       (1,500     (790                 9,441  
Daishin-K&T
New Technology Investment Fund
    7,991       (7,430     (561                  
Midas Asset Global CRE Debt Private Fund No.6
    48,305       5,873       2,851                   57,029  
Samchully Midstream Private Placement Special Asset Fund
5-4
    27,471       5,033       (1,880                 30,624  
S
H
Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.3
    25,204       (912     200                   24,492  
NH-Amundi
Global Infrastructure Trust 14
    18,301       1,714       960                   20,975  
Jarvis Memorial Private Investment Trust 1
    10,109       (700     377                   9,786  
Vestas Qualified Investors Private Real Estate Fund Investment Trust No.37
    33,153       (22     226                   33,357  
Milestone Private Real Estate Fund 3
    18,544       (201     728                   19,071  
Nomura-Rifa Private Real Estate Investment Trust 31
    7,902       (607     69                   7,364  
SH
Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.2
    10,236       (5,292     (1,975                 2,969  
T&F 2019 bearing Private Equity Fund Specializing in
Start-up
and Venture Business
    2,864             367                   3,231  
Cape IT Fund No.3
    10,065       (10,580     515                    
FuturePlay-Shinhan
Tech Innovation
Fund 1
    7,149             (233                 6,916  
Stonebridge Corporate 1st Fund
    2,964             658                   3,622  
Vogo Realty Partners Private Real Estate Fund V
    10,766       (638     787                   10,915  
Korea Credit Bureau
    7,695             (2,656                 5,039  
Goduck Gangil1 PFV Co., Ltd.
                60                   60  
SBC PFV Co., Ltd.
    29,586             (1,118                 28,468  
NH-amundi
global infra private fund 16
    52,008       (15,362     19,565                   56,211  
IMM Global Private Equity Fund
    118,615       19,045       9,724                   147,384  
 
F-16
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
HANA Alternative Eastate Professional Private122
 
W
29,489       (28,570     (919 )                  
SH
Corporate Professional Investment Type Private Security Investment Trust No.7
    49,899       (50,540     641                    
SH
BNCT Professional Investment Type Private Special Asset Investment Trust
    282,199       (24,838     5,691                   263,052  
Deutsche Global Professional Investment Type Private Real Estate Investment Trust No. 24
    28,312       (6,937     1,308                   22,683  
Sparklabs-Shinhan Opportunity Fund 1
    4,640       (826     817                   4,631  
BNW Tech-Innovation Private Equity Fund
    5,881             (48                 5,833  
IGIS Real-estate Private Investment Trust No.33
    13,884       (715     1,383                   14,552  
WWG Global Real Estate Investment Trust no.4
    10,644       (659     346                   10,331  
Goduck Gangil10 PFV Co., Ltd.
                3,236                   3,236  
Fidelis Global Private Real Estate Trust No.2
    19,773       2,183       (11                 21,945  
AIP EURO PRIVATE REAL ESTATE TRUST No. 12
    49,217       (5,640     4,850                   48,427  
Shinhan Global Healthcare Fund 2 (*1)
                                   
Pebblestone CGV Private Real Estate Trust No.1
    13,710       (13,971     261                    
SH Corporate Professional Investment Type Private Security Investment Trust No.45
    173,955       (173,955                        
Shinhan AIM Real Estate Fund No.2
    23,275       3,346       (1,378                 25,243  
Shinhan AIM Real Estate Fund No.1
    44,312       (2,176     2,506                   44,642  
SH
Daegu Green Power Cogeneration System Professional Investment Type Private Special Asset Investment Trust
    32,948       (915     594                   32,627  
SH
Sangju YC Expressway Professional Investment Type Private Special Asset Investment Trust
    20,550       6       (1,260                 19,296  
 
F-1
70
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
SH
Global Infrastructure Professional Investment Type Private Special Asset Investment Trust
No.7-2
 
W
18,855       5,114       629                   24,598  
Korea Omega-Shinhan Project Fund I
    7,244       2,000       778                   10,022  
ST-Bonanja
Food tech
    3,359       (621     (107                 2,631  
Samsung SRA Real Estate Professional Private 45[FoFs]
    12,880       5,279       3,491                   21,650  
IBK Global New Renewable Energy Special Asset Professional Private2
    31,887       (2,516     4,041                   33,412  
VS Cornerstone Fund
    3,410             (75                 3,335  
Aone Mezzanine Opportunity Professional Private
    9,540       (5,084     553                   5,009  
NH-Amundi
US Infrastructure Private Fund2
    27,024       2,446       2,471                   31,941  
KB Distribution Private Real Estate1
    30,694       (30,694                        
SH
Japan Photovoltaic Private Special Asset Investment Trust No.2
    13,016       (7,291     607                   6,332  
Kakao-Shinhan 1
st
TNYT Fund
    14,497             6,833                   21,330  
IMM Special Situation
1-2
PRIVATE EQUITY FUND
    11,593       (8,690     (300                 2,603  
Pacific Private Placement Real Estate Fund No.40
    11,598       (748     772                   11,622  
Mastern Private Real Estate Loan Fund No.2
    7,491       (1,359     255                   6,387  
LB Scotland Amazon Fulfillment Center Fund 29
    31,268       (2,189     558                   29,637  
JR AMC Hungary Budapest Office Fund 16
    12,140       (821     1,138                   12,457  
EDNCENTRAL Co., Ltd. (*1)
                                   
Future-Creation Neoplux Venture Capital Fund
    3,017             1,234                   4,251  
Gyeonggi-Neoplux Superman Fund
    7,878       (1,195     (1,216                 5,467  
NewWave 6th Fund
    14,455             (915                 13,540  
KTC-NP
Growth Champ
2011-2
Private Equity Fund
    3,990       (2,490     (293                 1,207  
Neoplux No.3 Private Equity Fund
    22,601       (2     (2,145                 20,454  
PCC Amberstone Private Equity Fund I
    22,790       (2,509     (1,496                 18,785  
 
F-1
71

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
KIAMCO POWERLOAN TRUST 4th
 
W
45,301       (2,305     528                   43,524  
Mastern Opportunity Seeking Real Estate Fund II
    21,317       (6,457     (150                 14,710  
AION ELFIS PROFESSIONAL PRIVATE 1
    4,422       232       (1,088                 3,566  
T&F 2020 SS Private Equity Fund Specializing in
Start-up
and Venture Business
    4,360       (1,732     3,081                   5,709  
Neoplux Market-Frontier Secondary Fund
    11,313       (653     3,300                   13,960  
Harvest Private Equity Fund II
    3,481       (159     (183                 3,139  
Synergy Green New Deal 1st New Technology Business Investment Fund
    9,684       (146     1,094                   10,632  
KAIM Real-estate Private Investment Trust 20
    5,048       (4,176     315                   1,187  
KIAMCO Vietnam Solar Special Asset Private Investment Trust
    7,527       (2,019     1,219                   6,727  
Daishin New Technology Investment Fund 5th
    4,439       (844     (1,165                 2,430  
CSQUARE SNIPER PROFESSIONAL PRIVATE 10
    3,247       (3,806     559                    
Acurus Hyundai Investment Partners New Technology
    4,714       (3,979     (735                  
IGIS GLIP Professional Investment Private Real Estate Investment Trust
No. 1-1
    63,944       (60,279           (3,665            
IGIS GLIP Professional Investment Private Real Estate Investment Trust
No. 1-2
    63,944       (60,279           (3,665            
Pacific Sunny Professional Investors Private Placement Real Estate Investment Company No.45
    14,778       (14,778                        
SHINHAN-NEO
Core Industrial Technology Fund
    5,691       3,960       (242                 9,409  
SHBNPP Green New Deal Energy Professional Investment Type Private Special Asset Investment Trust No.2
    27,243       (2,559     340                   25,024  
SIMONE Mezzanine Fund No.3
    3,054       4       (41                 3,017  
Eum Private Equity Fund No.7
    7,873       (86     1,383                   9,170  
 
F-1
72

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
Kiwoom Private Equity
Ant-Man
Startup Venture Specialized Private Equity Fund
 
W
7,594       (4,870     (2,724                  
Kiwoom Hero No.4 Private Equity Fund
    4,305             (788                 3,517  
Vogo Canister Professional Trust Private Fund I
    41,072       2,103       3,154                   46,329  
SW-S
Fund
    6,724             524                   7,248  
CL Buyout 1st PEF
    13,791       273       (1,222                 12,842  
Timefolio The
Venture-V
second
    4,572             (476                 4,096  
Newlake Growth Capital Partners2 PEF
    12,921       (177     (248                 12,496  
Shinhan Smilegate Global PEF I
    3,336       (1,828     2,263                   3,771  
Fount Professional Investors Private Investment Trust No.3
    5,197       (5,197                        
Genesis Eco No.1 PEF
    11,130       195       93                   11,418  
SHINHAN-NEO
Market-Frontier 2nd Fund
    24,606       8,540       1,274                   34,420  
NH-Synergy
Core Industrial New Technology Fund
    6,437             (60                 6,377  
J& Moorim Jade Investment Fund
    5,540       (385     279                   5,434  
Helios-KDBC Digital Contents 1st
    1,695       1,720     (59                 3,356  
Ulmus SHC innovation investment fund
    5,192             (306                 4,886  
Mirae Asset Partners X Private Equity Fund
    7,858             (66                 7,792  
T Core Industrial Technology 1st Venture PEF
    4,535             (6                 4,529  
Curious Finale Corporate Recovery Private Equity Fund
    3,690       (245     146                   3,591  
TI First Property Private Investment Trust 1
    3,055       (101     173                   3,127  
MPLUS Professional Private Real Estate Fund 25
    3,290       655       286                   4,231  
IBKC Global Contents Investment Fund
    4,943             (391                 4,552  
Nautic Smart No.6 Private Equity Fund
    3,974       (3,752     956                   1,178  
Premier Luminous Private Equity Fund
    6,991       (2,314     4,289                   8,966  
Hanyang-Meritz 1 Fund
    3,483             (17                 3,466  
 
F-17
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
KNT 2nd PRIVATE EQUITY FUND
 
W
4,157       (3,000     (207                 950  
Kiwoom-Shinhan Innovation Fund 2
    2,677       9,000       (406                 11,271  
Maple Mobility Fund
    8,683       91       8,085                   16,859  
SJ ESG Innovative Growth Fund
    2,998             1,199                 4,197  
AVES 1
st
Corporate Recovery Private Equity Fund
    4,736             321                   5,057  
JS Shinhan Private Equity Fund
    5,037             (84                 4,953  
NH Kyobo AI Solution Investment Fund
    2,973             315                 3,288  
Daishin Newgen New Technology Investment Fund 1st
    12,169       (2,277     (4,188                 5,704  
META ESG Private Equity Fund I
    5,677             180                   5,857  
SWFV
FUND-1
    9,646             (518                 9,128  
PHAROS DK FUND
    3,949             (114                 3,835  
Shinhan VC tomorrow venture fund 1
    9,042       18,226       (342                 26,926  
Highland
2021-8
Fund
    4,899             (73                 4,826  
H-IOTA
Fund
    9,728       (88     (17                 9,623  
Stonebridge-Shinhan Unicorn Secondary Fund
    2,074       4,160       (152                 6,082  
Tres-Yujin Trust
    9,995       (546     555                   10,004  
Shinhan-Time mezzanine blind Fund
    14,942             (1,630                 13,312  
Capstone REITs No.26
    4,395       (300     (243                 3,852  
JB Incheon-Bucheon REITS No.54
    4,999             (10                 4,989  
Hankook Smart Real Asset Investment Trust No.3
    4,342       2,195       456                   6,993  
JB Hwaseong-Hadong REITs No.53
    4,999             (8                 4,991  
KB Oaktree Trust No.3
    3,159       5,376       70                   8,605  
Daehan No.36 Office Asset Management Company
    21,500       (635     1,193                   22,058  
Rhinos Premier Mezzanine Private Investment Fund No.1
    3,005             (132                 2,873  
SH Real Estate Loan Investment Type Private Real Estate Investment Trust No.2
    19,903       35,762       1,669                   57,334  
Shinhan JigaeNamsan Road Private Special Asset Investment Trust
    40,105       (795     1,261                   40,571  
SKS-Yozma
Fund No.1
    5,945             654                   6,599  
IBKC-METIS Global Contents Investment Fund
    4,000             550                   4,550  
 
F-17
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
Keistone Unicorn Private Equity Fund
 
W
6,300             (51                 6,249  
KB Distribution Private
Real
Estate 3-1
          24,000       2,651                   26,651  
Pacific Private Investment Trust
No.49-1
          28,000       641                   28,641  
KIWOOM Real estate private placement fund for normal investors No. 31
          8,474       84                   8,558  
RIFA Real estate private placement fund for normal investoes No. 51
          5,650       76                   5,726  
Fivetree general private equity fund No.15
          11,995       286                   12,281  
Shinhan-Kunicorn first Fund
          10,000       (169                 9,831  
Harvest Fund No.3
          13,000       2,854                   15,854  
Shinhan Simone Fund I
          5,000     (204                 4,796  
Korea Investment develop seed Trust No.1
          9,562       680                   10,242  
Tiger Green alpha Trust No.29
          26,180       626                   26,806  
STIC ALT Global II Private Equity Fund
          10,000       (141                 9,859  
NH-Brain
EV Fund
          13,000       (1,408                 11,592  
DDI LVC Master Real Estate Investment Trust Co., Ltd.
          6,625       (220                 6,405  
Find-Green New Deal 2nd Equity Fund
          4,549       (41                 4,508  
ShinhanFitrin 1
st
Technology Business Investment Association
          4,850       (413                 4,437  
PARATUS No.3 Private Equity Fund
          5,000       (64                 4,936  
Golden Route 2nd Startup Venture Specialized Private Equity Fund
          3,000       3                 3,003  
Koramco Private Real Estate Fund 143
          3,030                         3,030  
Korea Investment Top Mezzanine Private Real
Estate
Trust No.1
          8,884       1,001                   9,885  
LB YoungNam Logistics Private Trust No.40
          9,706       42                   9,748  
Shinhan-Cognitive
Start-up
Fund L.P.
          9,200       753                   9,953  
IGEN2022 No.1 private Equity Fund
          8,280       765                   9,045  
Cornerstone J&M Fund I
          3,600       (39                 3,561  
Logisvalley Shinhan REIT Co., Ltd.
          3,880       (60     (16           3,804  
 
F-17
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
KDB Investment Global Healthcare Private Equity Fund I
 
W
      35,000       (532                 34,468  
Korea Investment Green Newdeal Infra Trust No.1
          5,734       (20                 5,714  
BTS 2nd Private Equity Fund
          3,934       (162                 3,772  
Shinhan Global Active REIT Co.Ltd.
          19,900       (678                 19,222  
NH-J&-IBKC
Label Technology Fund
          9,976       (110                 9,866  
IMM Global Venture Opportunity, LP
          3,115                         3,115  
Capstone Develop Frontier Trust
          6,857                         6,857  
Nextrade Co., Ltd.
          9,700                         9,700  
SH Sustainable Management ESG Short term Bond Security Feeder Investment Trust No.1
          3,000       11                   3,011  
SH 1.5years Maturity Investment Type Security Investment Trust No.2
          4,600       1                   4,601  
Eventus-IBKC LIB Fund
          7,000       (965                 6,035  
NH-Daishin-Kyobo
healthcare 1 Fund
          4,000       (52                 3,948  
IBKC-Behigh Fund 1
st
          3,300       (32                 3,268  
Nautic Green Innovation ESG
Co-investment
No.1 Private Equity Fund
          4,000       (44                 3,956  
ON No.1 Private Equity Fund
          6,000       (638                 5,362  
Digital New Deal Kappa Private Equity Fund
          5,000       (54                 4,946  
Others
    170,811       50,920       12,090             (3,598     230,223  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
 2,913,745       (105,125     121,697       (24,238     (1,605     2,904,474  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
(*1) The Group has stopped recognizing its equity method income or loss due to the carrying amount of ‘0’ resulting from the investees’ cumulative loss.
(*2) For the year ended December 31, 2022, it is incorporated into the consolidation target as the Group held control due to increased equity ratio and BNP Paribas Cardif General Insurance, Ltd. has changed its name to Shinhan EZ General Insurance Co., Ltd.
 
F-17
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
BNP Paribas Cardif Life Insurance
 
W
30,169             920       8,183             39,272  
Partners 4th Growth Investment Fund
    13,542       (13,542                        
KTB Newlake Global Healthcare PEF
    4,309       (3,954     (355                  
Shinhan-Neoplux Energy Newbiz Fund
    20,837             1,521                   22,358  
Shinhan-Albatross tech investment Fund
    12,253       (1,500     4,618       128             15,499  
KCGI-SingA330-A
Private Special Asset Investment Trust
    4,232             377                   4,609  
VOGO Debt Strategy Qualified IV Private
    6,085       50       397                   6,532  
Shinhan -Midas
Dong-A
Secondary Fund
    4,431             (130                 4,301  
ShinHan – Soo Young Entrepreneur Investment Fund No.1
    4,414       (864     1,312                   4,862  
Shinhan Praxis
K-Growth
Global Private Equity Fund
    3,691             1                   3,692  
Kiwoom Milestone Professional Private Real Estate Trust 19 (*1)
    3,961             (136           (3,825      
Shinhan Global Healthcare Fund 1 (*1)
                                   
KB NA Hickory Private Special Asset Fund
    34,339       (11,436     1,193                   24,096  
Koramco Europe Core Private Placement Real Estate Fund
No.2-2
    19,236       (919     482                   18,799  
Hermes Private Investment Equity Fund
    5,562       (5,562                        
KDBC-Midas
Dong-A
Global contents Fund
    4,277             11                   4,288  
Shinhan-Nvestor Liquidity Solution Fund
    6,438       (265     (85                 6,088  
Shinhan AIM FoF Fund
1-A
    10,110       (1,653     1,178                   9,635  
IGIS Global Credit Fund
150-1
    4,692       (803     397                   4,286  
Partner One Value up I Private Equity Fund
    5,144       (5,144                        
Genesis No.1 Private Equity Fund
    59,924       (59,916     (8                  
Korea Omega Project Fund III
    3,674             22                   3,696  
Genesis North America Power Company No.1 PEF
    8,118       (4,384     2,624                   6,358  
 
F-17
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
SH
MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
 
W
43,244       (10,595     8,115                   40,764  
KOREA FINANCE SECURITY CO., LTD
    2,411             (169     1,003             3,245  
MIEL CO., LTD. (*1)
                                   
AIP Transportation Specialized Privately Placed Fund Trust #1
    44,821       782       769                   46,372  
Kiwoom-Shinhan Innovation Fund I
    9,441       (1,425     (162                 7,854  
Midas Asset Global CRE Debt Private Fund No.6
    57,029       (8,663     6,515                   54,881  
Samchully Midstream Private Placement Special Asset Fund
5-4
    30,624       795       1,744                   33,163  
SH
Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.3
    24,492       (18,264     1,026                   7,254  
NH-Amundi
Global Infrastructure Trust 14
    20,975       (3,086     839                   18,728  
Jarvis Memorial Private Investment Trust 1
    9,786       (10,642     856                    
Vestas Qualified Investors Private Real Estate Fund Investment Trust No.37
    33,357       (683     2,591                   35,265  
Milestone Private Real Estate Fund 3
    19,071       563       (2,019                 17,615  
Nomura-Rifa Private Real Estate Investment Trust 31
    7,364             (475                 6,889  
SH
Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.2
    2,969       (2,675     2,844                   3,138  
T&F 2019 bearing Private Equity Fund Specializing in
Start-up
and Venture Business
    3,231       (3,231                        
FuturePlay-Shinhan Tech
 
Innovation Fund 1
    6,916             931                   7,847  
Stonebridge Corporate 1st Fund
    3,622             520                   4,142  
Vogo Realty Partners Private Real Estate Fund V
    10,915       (378     255                   10,792  
Korea Credit Bureau
    5,039       (90     1,789                   6,738  
Goduck Gangil1 PFV Co., Ltd.
    60             120                   180  
SBC PFV Co., Ltd.
    28,468       3,750       (1,444                 30,774  
 
F-17
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2023
 
Investees
 
Beginning
balance
 
 
Investment

and

dividend
 
 
Equity

method

income

(loss)
 
 
Change in

other
comprehensive
income
 
 
Impairment

loss
 
 
Ending

balance
 
NH-amundi
global infra private fund 16
 
W
56,211       (1,299     (4,260 )                 50,652  
IMM Global Private Equity Fund
    147,384       (147,384                        
SH
BNCT Professional Investment Type Private Special Asset Investment Trust
    263,052       (32,093     13,813                   244,772  
Deutsche Global Professional Investment Type Private
Real Estate Investment Trust No. 24
    22,683       (5,882     1,309                   18,110  
Sparklabs-Shinhan Opportunity Fund 1
    4,631       (1,137     420                   3,914  
BNW Tech-Innovation Private Equity Fund
    5,833       (5,833                        
IGIS Real-estate Private Investment Trust No.33
    14,552       (360     1,079                   15,271  
WWG Global Real Estate Investment Trust no.4
    10,331       (10,795     464                    
Goduck Gangil10 PFV Co., Ltd.
    3,236             1,845                   5,081  
Fidelis Global Private Real Estate Trust No.2
    21,945             (9,925           (11,469     551  
AIP EURO PRIVATE REAL ESTATE TRUST No. 12
    48,427       (5,864     6,056                   48,619  
Shinhan Global Healthcare Fund 2 (*1)
                                   
Shinhan AIM Real Estate Fund No.2
    25,243             1,435                   26,678  
Shinhan AIM Real Estate Fund No.1
    44,642       6,586       645                   51,873  
SH Daegu Green Power Cogeneration System Professional
Investment Type Private Special Asset Investment Trust
    32,627       (916     3,070                   34,781  
SH Sangju YC Expressway Professional Investment Type Private Special Asset Investment Trust
    19,296       3       754                   20,053  
SH Global Infrastructure Professional Investment Type Private Special Asset Investment Trust No.7-2
    24,598       (7,618     536                   17,516  
Korea Omega-Shinhan Project Fund I
    10,022             1,608                   11,630  
Samsung SRA Real Estate Professional Private 45[FoFs]
    21,650       8,487       1,295                   31,432  
 
F-17
9

SHINHAN FINANCIAL GROUP CO., LTD.
AN
D
SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
IBK Global New Renewable Energy Special Asset Professional Private2
 
W
33,412       (2,303     1,187                   32,296  
VS Cornerstone Fund
    3,335             (55                 3,280  
Aone Mezzanine Opportunity Professional Private
    5,009       (5,072     63                    
NH-Amundi
US Infrastructure Private Fund2
    31,941       (4,395     2,179                   29,725  
SH
Japan Photovoltaic Private Special Asset Investment Trust No.2
    6,332       (4,360     341                   2,313  
Kakao-Shinhan 1
st
TNYT Fund
    21,330             (1,464                 19,866  
Pacific Private Placement Real Estate Fund No.40
    11,622       (748     750                   11,624  
Mastern Private Real Estate Loan Fund No.2
    6,387       (3,679     332                   3,040  
LB Scotland Amazon Fulfillment Center Fund 29
    29,637       (1,753     3,044                   30,928  
JR AMC Hungary Budapest Office Fund 16
    12,457       (773     1,003                   12,687  
EDNCENTRAL Co., Ltd. (*1)
                                   
Future-Creation Neoplux Venture Capital Fund
    4,251       (889     (682                 2,680  
Gyeonggi-Neoplux Superman Fund
    5,467             (411                 5,056  
NewWave 6th Fund
    13,540             176                   13,716  
Neoplux No.3 Private Equity Fund
    20,454       (4     (1,469                 18,981  
PCC Amberstone Private Equity Fund I
    18,785       (2,425     898                   17,258  
KIAMCO POWERLOAN TRUST 4th
    43,524       (2,306     3,881                   45,099  
Mastern Opportunity Seeking Real Estate Fund II
    14,710       (4,029     2,454                   13,135  
AION ELFIS PROFESSIONAL PRIVATE 1
    3,566       (3,376     (190                  
T&F 2020 SS Private Equity Fund Specializing in
Start-up
and Venture Business
    5,709       (7,843     2,134                    
Neoplux Market-Frontier Secondary Fund
    13,960       (3,673     140                   10,427  
Harvest Private Equity Fund II
    3,139       (26     (135                 2,978  
Synergy Green New Deal 1st New Technology Business Investment Fund
    10,632       (145     (172                 10,315  
 
F-1
80

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
KIAMCO Vietnam
Solar
Special Asset Private
Investment
Trust
 
W
 6,727       (220     329                   6,836  
SHINHAN-NEO
Core Industrial Technology Fund
    9,409             4,207                   13,616  
SHBNPP Green New Deal Energy Professional Investment Type Private Special Asset Investment Trust No.2
    25,024       (2,542     874                   23,356  
SIMONE Mezzanine Fund No.3
    3,017       (1,965     150                   1,202  
Eum Private Equity Fund No.7
    9,170             (4                 9,166  
Kiwoom Hero No.4 Private Equity Fund
    3,517             (75                 3,442  
Vogo Canister Professional Trust Private Fund I
    46,329       (3,075     2,617                   45,871  
SW-S
Fund
    7,248       (11,177     3,929                    
CL Buyout 1st PEF
    12,842       (20,216     7,374                    
Timefolio The
Venture-V
second
    4,096             1,705                   5,801  
Newlake Growth Capital Partners2 PEF
    12,496       (12,496                        
Shinhan Smilegate Global PEF I
    3,771             30                   3,801  
Genesis Eco No.1 PEF
    11,418             (199                 11,219  
SHINHAN-NEO
Market-Frontier 2nd Fund
    34,420       4,270       (6,020                 32,670  
NH-Synergy
Core Industrial New Technology Fund
    6,377             62                   6,439  
J& Moorim Jade Investment Fund
    5,434       (787     273                   4,920  
Helios-KDBC Digital Contents 1st
    3,356       (1,457     357                   2,256  
Ulmus SHC innovation investment fund
    4,886             657                   5,543  
Mirae Asset Partners X Private Equity Fund
    7,792       (7,792                        
T Core Industrial Technology 1st Venture PEF
    4,529             (275                 4,254  
Curious Finale Corporate Recovery Private Equity Fund
    3,591       (3,636     45                    
Fine Value POST IPO No.5 Private Equity Fund
    2,270             1,496                   3,766  
TI First Property Private Investment Trust 1
    3,127       (203     178                   3,102  
MPLUS Professional Private Real Estate Fund 25
    4,231             (1,873                 2,358  
 
F-1
81

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
IBKC Global Contents Investment Fund
 
W
4,552             149                   4,701  
Premier Luminous Private Equity Fund
    8,966       (12,439     3,473                    
Hanyang-Meritz 1 Fund
    3,466       (689     204                   2,981  
Kiwoom-Shinhan Innovation Fund 2
    11,271       (4,434     2,328                   9,165  
ETRI Holdings-Shinhan 1
st
Unicorn Fund
    1,895       1,500       (100                 3,295  
Maple Mobility Fund
    16,859       (16,859                        
SJ ESG Innovative Growth Fund
    4,197             1                   4,198  
AVES 1
st
Corporate Recovery Private Equity Fund
    5,057             (289                 4,768  
JS Shinhan Private Equity Fund
    4,953             (20                 4,933  
NH Kyobo AI Solution Investment Fund
    3,288       (4,138     850                    
Daishin Newgen New Technology Investment Fund 1st
    5,704             378                   6,082  
META ESG Private Equity Fund I
    5,857             (86                 5,771  
SWFV
FUND-1
    9,128       (9,433     305                    
PHAROS DK FUND
    3,835       (1,413     40                   2,462  
Shinhan VC tomorrow venture fund 1
    26,926       18,258       26                   45,210  
Highland
2021-8
Fund
    4,826       (5,366     540                    
H-IOTA
Fund
    9,623       (239     140                   9,524  
Stonebridge-Shinhan Unicorn Secondary Fund
    6,082       2,924       (1,579                 7,427  
Tres-Yujin Trust
    10,004             355                   10,359  
Shinhan-Time mezzanine blind Fund
    13,312             809                   14,121  
Capstone REITs No.26
    3,852       (300     2,198                   5,750  
JB Incheon-Bucheon REITS No.54
    4,989             (11                 4,978  
Hankook Smart Real Asset Investment Trust No.3
    6,993             675                   7,668  
JB Hwaseong-Hadong REITs No.53
    4,991             (8                 4,983  
KB Oaktree Trust No.3
    8,605       (771     834                   8,668  
Daehan No.36 Office Asset Management Company
    22,058             424                   22,482  
Rhinos Premier Mezzanine Private Investment Fund No.1
    2,873             183                   3,056  
SH Real Estate Loan Investment Type Private Real Estate Investment Trust No.2
    57,334       3,369       2,066                   62,769  
 
F-1
82

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
Shinhan JigaeNamsan Road Private Special Asset Investment Trust
 
W
40,571       36       827                   41,434  
SKS-Yozma
Fund No.1
    6,599       (4,140     996                   3,455  
IBKC-METIS Global Contents Investment Fund
    4,550       (3,921     (629                  
Keistone Unicorn Private Equity Fund
    6,249       (6,249                        
KB Distribution Private Real
Estate 3-1
    26,651             (675                 25,976  
Pacific Private Investment Trust
No.49-1
    28,641             (1,264                 27,377  
KIWOOM Real estate private placement fund for normal investors No. 31
    8,558       (518     518                   8,558  
RIFA Real estate private placement fund for normal investoes No. 51
    5,726       (340     345                   5,731  
Fivetree general private equity fund No.15
    12,281       (489     780                   12,572  
Shinhan-Kunicorn first Fund
    9,831             (205                 9,626  
Harvest Fund No.3
    15,854       (15,854                        
Shinhan-Quantum Startup Fund
    1,119       3,000       (133                 3,986  
Shinhan Simone Fund I
    4,796             41                   4,837  
Korea Investment develop seed Trust No.1
    10,242       (901     191                   9,532  
Tiger Green alpha Trust No.29
    26,806       (588     2,355                   28,573  
STIC ALT Global II Private Equity Fund
    9,859       (218     (137                 9,504  
NH-Brain
EV Fund
    11,592             (467                 11,125  
DDI LVC Master Real Estate Investment Trust Co., Ltd.
    6,405       450       (272                 6,583  
Leverent-Frontier 4th Venture PEF
    2,964             330                   3,294  
Find-Green New Deal 2nd Equity Fund
    4,508             (43                 4,465  
ShinhanFitrin 1st Technology Business Investment Association
    4,437             82                   4,519  
PARATUS No.3 Private Equity Fund
    4,936       (4,936                        
Golden Route 2nd Startup Venture Specialized Private Equity Fund
    3,003       (3,003                        
Koramco Private Real Estate Fund 143
    3,030       3,636       1                   6,667  
Korea Investment Top Mezzanine Private Real Esate Trust No.1
    9,885       (1,169     1,300                   10,016  
 
F-18
3

SHINHAN FINANCIAL GROUP CO., LTD. AND
SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
LB YoungNam Logistics Private Trust No.40
 
W
9,748       (600     634                   9,782  
Shinhan-Cognitive
Start-up
Fund L.P.
    9,953       (5,052     428                   5,329  
IGEN2022 No.1 private Equity Fund
    9,045       (9,045                        
Cornerstone J&M Fund I
    3,561             (73                 3,488  
Logisvalley Shinhan REIT Co., Ltd.
    3,804             (206                 3,598  
DA Value-Honest New Technology Investment Fund 1
    2,663       (1,145     2,581                   4,099  
KDB Investment Global Healthcare Private Equity Fund I
    34,468       (34,468                        
Shinhan-Ji
and Tec Smart Innovation Fund
    2,587       7,800       (410                 9,977  
Shinhan-Gene and New Normal First Mover Venture Investment Equity Fund 1st
    1,776       5,400       (208                 6,968  
Korea Investment Green Newdeal Infra Trust No.1
    5,714       4,537       6                   10,257  
BTS 2nd Private Equity Fund
    3,772       2,860       (290                 6,342  
Shinhan Global Active REIT Co.Ltd.
    19,222       (69     (156                 18,997  
NH-J&-IBKC
Label Technology Fund
    9,866             (119                 9,747  
Hanyang Time Mezzanine Fund
    3,000             12                   3,012  
IMM Global Venture Opportunity, LP
    3,115       (3,115                        
Shinhan-isquare Venture PEF 1
    497       4,000       (211                 4,286  
Capstone Develop Frontier Trust
    6,857       (565     1,255                   7,547  
Nextrade Co., Ltd.
    9,700                               9,700  
SH Sustainable Management ESG Short term Bond Security Feeder Investment Trust No.1 (*2)
    3,011       (3,011                        
SH 1.5years Maturity Investment Type Security Investment Trust No.2
    4,601             234                   4,835  
Eventus-IBKC LIB Fund
    6,035             597                   6,632  
NH-Daishin-Kyobo
healthcare 1 Fund
    3,948       (3,948                        
IBKC-Behigh Fund 1st
    3,268             (49                 3,219  
Nautic Green Innovation ESG
Co-investment
No.1 Private Equity Fund
    3,956       (3,956                        
ON No.1 Private Equity Fund
    5,362             (41                 5,321  
 
F-18
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2023
 
Investees
 
Beginning
balance
 
 
Investment

and

dividend
 
 
Equity

method

income

(loss)
 
 
Change in

other
comprehensive
income
 
 
Impairment

loss
 
 
Ending

balance
 
Digital New Deal Kappa Private Equity Fund
 
W
4,946
 
 
 
 
 
 
(101
 
 
 
 
 
 
 
 
4,845
 
IBKCJS New Technology Fund No.1
 
 
 
 
 
5,000
 
 
 
1,130
 
 
 
 
 
 
 
 
 
6,130
 
DS-Shinhan-JBWoori
New Media New Technology Investment Fund No.1
 
 
 
 
 
10,000
 
 
 
(197
 
 
 
 
 
 
 
 
9,803
 
VOGO Debt Strategy General Private Real Estate Investment Trust No. 18
 
 
 
 
 
11,014
 
 
 
999
 
 
 
 
 
 
 
 
 
12,013
 
Koramco IPO LEITS Mezzanine General Private Investment Trust No. 38
 
 
 
 
 
3,000
 
 
 
171
 
 
 
 
 
 
 
 
 
3,171
 
TogetherKorea Private Investment Trust No. 6
 
 
 
 
 
5,122
 
 
 
148
 
 
 
 
 
 
 
 
 
5,270
 
TogetherKorea Private Investment Trust No. 7
 
 
 
 
 
5,122
 
 
 
148
 
 
 
 
 
 
 
 
 
5,270
 
Kiwoom Core Industrial Technology Investment Fund No.3
 
 
 
 
 
4,000
 
 
 
180
 
 
 
 
 
 
 
 
 
4,180
 
Penture
K-Content
Investment Fund
 
 
 
 
 
6,000
 
 
 
(378
 
 
 
 
 
 
 
 
5,622
 
2023
Shinhan-JB
Woori-Daeshin Listed Companies New Technology Fund
 
 
 
 
 
7,838
 
 
 
131
 
 
 
 
 
 
 
 
 
7,969
 
Hana Alternative Investment Kosmes PCBO General PEF No. 1
 
 
 
 
 
4,740
 
 
 
367
 
 
 
 
 
 
 
 
 
5,107
 
Shinhan-timefolio Bio Development Investment Fund
 
 
 
 
 
6,000
 
 
 
(73
 
 
 
 
 
 
 
 
5,927
 
Shinhan
M&A-ESG
Fund
 
 
 
 
 
4,354
 
 
 
(185
 
 
 
 
 
 
 
 
4,169
 
Shinhan SM Office Value Add – Outsource Management Real Estate Investment Co., Ltd. –
 
 
 
 
 
9,565
 
 
 
1,009
 
 
 
 
 
 
 
 
 
10,574
 
KDBC meta-enter New Technology investment fund
 
 
 
 
 
7,000
 
 
 
(60
 
 
 
 
 
 
 
 
6,940
 
Shinhan Time Secondary Blind New Technology Investment Trust
 
 
 
 
 
4,750
 
 
 
4
 
 
 
 
 
 
 
 
 
4,754
 
Shinhan DS Secondary Investment Fund
 
 
 
 
 
1,815
 
 
 
5,662
 
 
 
 
 
 
 
 
 
7,477
 
Shinhan-openwater
pre-IPO
Investment Trust 1
 
 
 
 
 
5,000
 
 
 
(27
 
 
 
 
 
 
 
 
4,973
 
Shinhan-Eco
Venture Fund 2nd
 
 
 
 
 
3,650
 
 
 
(40
 
 
 
 
 
 
 
 
3,610
 
Heungkuk-Shinhan the1st Visionary Technology Investment Trust no. 1
 
 
 
 
 
3,200
 
 
 
(46
 
 
 
 
 
 
 
 
3,154
 
 
F-18
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Beginning
balance
   
Investment

and

dividend
   
Equity

method

income

(loss)
   
Change in

other
comprehensive
income
   
Impairment

loss
   
Ending

balance
 
Hantoo Shinhan Lake
K-beauty
Technology Investment Trust
 
W
      10,000       (31                 9,969  
Shinhan HB Wellness 1st Investment Trust
          5,000       (8                 4,992  
Korea real Asset Fund No.3
          9,370       (55                 9,315  
Igis Yongsan Office General PE Real Estate Inv. Trust No. 518
          23,900       (769                 23,131  
Samsung-dunamu Innovative IT Technology Investment Trust No. 1
          4,000       536                   4,536  
Time Robotics New Technology Investment Trust
          4,000       (34                 3,966  
Ascent-welcome Tehcnology Investment Trust No.2
          9,000       (229                 8,771  
Igis General PE Real Estate Investment Trust
517-1
          52,000       (264                 51,736  
Consus Osansegyo No.2
          8,000       104                   8,104  
Mastern General Private Real Estate Investment Trust No.189 (Type 1 Beneficiary Securities)
          8,500       (678                 7,822  
Shinhan AIM Private Fund of
Fund 9-B
          23,036       982                   24,018  
Shinhan General Private Real Estate Investment Trust No.3
          7,721       117                   7,838  
NH Absolute Project L General Private Investment Trust
          4,488       405                   4,893  
Paros Kosdaq Venture General Private Investment Trust No. 5
          6,000       (6                 5,994  
Happy Pet Life Care New Technology Investment Association No.2
          3,000       456                   3,456  
Shinhan-Soo
Secondary Investment Association
          5,250       (1                 5,249  
Others
    225,498       (39,576     4,942       424       (289     190,999  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
 2,904,474       (331,686     125,088       9,738       (15,583     2,692,031  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
(*1) The Group has stopped recognizing its equity method income or loss due to the carrying amount of ‘0’ resulting from the investees’ cumulative loss.
(*2) For the year ended December 31, 2023 it is incorporated into the consolidation target as the Group held control due to increased equity ratio.
 
F-18
6
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
  (c)
The statement of financial information as of and for the years ended December 31, 2022 and 2023 are as follows:
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
BNP Paribas Cardif Life Insurance
 
W
2,528,558       2,327,352       47,631       (11,901     (80,527     (92,428
Partners 4th Growth Investment Fund
    54,661       496       14,432       27,663       (18,774     8,889  
KTB Newlake Global Healthcare PEF
    21,000       55       3,091       2,996             2,996  
Shinhan-Neoplux Energy Newbiz Fund
    66,792       978       3,371       21,618             21,618  
Shinhan-Albatross tech investment Fund
    24,870       363       1,469       10,429       (383     10,046  
Meritz
AI-SingA330-A
Investment Type Private Placement Special Asset Fund
    17,718       2       14,888       14,888             14,888  
Meritz
AI-SingA330-B
Investment Type Private Placement Special Asset Fund
    8,569       6       1,267       1,265             1,265  
VOGO Debt Strategy Qualified IV Private
    30,440       20       3,963       1,691             1,691  
Shinhan -Midas
Dong-A
Secondary Fund
    8,863             3,749       3,011             3,011  
ShinHan – Soo Young Entrepreneur Investment Fund No.1
    18,660       269       1,056       784             784  
Shinhan Praxis
K-Growth
Global Private Equity Fund
    26,086       4       32,477       31,394             31,394  
Kiwoom Milestone Professional Private Real Estate Trust 19
    46,585       38,663       2,605       (2,584           (2,584
Shinhan Global Healthcare Fund 1
    40       4,558             (1,406           (1,406
KB NA Hickory Private Special Asset Fund
    91,617       45       17,394       8,543             8,543  
Koramco Europe Core Private Placement Real Estate Fund
No.2-2
    45,492       1,798       7,431       574             574  
Hermes Private Investment Equity Fund
    19,078       7             (14,465           (14,465
KDBC-Midas
Dong-A
Global contents Fund
    18,412       19       7,110       5,689             5,689  
Shinhan-Nvestor Liquidity Solution Fund
    26,085       249       2,297       1,607             1,607  
Shinhan AIM FoF Fund
1-A
    40,471       27       16,497       3,617             3,617  
IGIS Global Credit Fund
150-1
    18,779       14       5,436       2,223             2,223  
 
F-18
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Partner One Value up I Private Equity Fund
 
W
18,496       68       1,281       (9,798           (9,798
Genesis No.1 Private Equity Fund
    262,825       2       19,226       17,898             17,898  
Korea Omega Project Fund III
    15,610                   (2,624           (2,624
Genesis North America Power Company No.1 PEF
    20,898       138       20,864       20,155             20,155  
SH
MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
    185,777       444             (44,452           (44,452
MIEL CO., LTD.
    422       565       36       (1           (1
AIP Transportation Specialized Privately Placed Fund Trust #1
    125,545       86       7,398       (3,978           (3,978
E&Healthcare Investment Fund No.6
    2,839             3,243       (14,623           (14,623
One Shinhan Global Fund 1
    9,575       80             (6,263           (6,263
Kiwoom-Shinhan Innovation Fund I
    19,130       249       1,545       (1,581           (1,581
Midas Asset Global CRE Debt Private Fund No.6
    139,200       662       10,515       6,925             6,925  
Samchully Midstream Private Placement Special Asset Fund
5-4
    71,399       47       16,238       (4,512           (4,512
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.3
    122,479       23       4,534       1,007             1,007  
NH-Amundi
Global Infrastructure Trust 14
    69,933       14       14,823       3,201             3,201  
Jarvis Memorial Private Investment Trust 1
    9,887       4       384       380             380  
Vestas Qualified Investors Private Real Estate Fund Investment Trust No.37
    55,618       20       15,784       379             379  
Milestone Private Real Estate Fund 3
    59,697       212       1,865       (4,045           (4,045
Nomura-Rifa Private Real Estate Investment Trust 31
    95,314       71,795       13,708       108             108  
SH
Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.2
    13,967       6       2,226       (9,585           (9,585
T&F 2019 bearing Private Equity Fund Specializing in
Start-up
and Venture Business
    11,446       6       1,527       1,333             1,333  
FuturePlay-Shinhan Tech
 
Innovation Fund 1
    13,832             2       (465           (465
Stonebridge Corporate 1st Fund
    8,211             1,575       1,493             1,493  
 
F-18
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Vogo Realty Partners Private Real Estate Fund V
 
W
50,529       83       3,851       3,637             3,637  
Korea Credit Bureau
    144,765       88,766       141,445       (29,498           (29,498
Goduck Gangil1 PFV Co., Ltd.
    212,608       206,893       187,295       21,478             21,478  
SBC PFV Co., Ltd.
    424,242       290,391             (4,471           (4,471
NH-amundi
global infra private fund 16
    112,489       66       32,982       22,026             22,026  
IMM Global Private Equity Fund
    451,407       4,821       25,234       (48,679           (48,679
SH
BNCT Professional Investment Type Private Special Asset Investment Trust
    362,896       66       10,788       (18,077           (18,077
Deutsche Global Professional Investment Type Private Real Estate Investment Trust No. 24
    43,941       552       25,185       2,665             2,665  
Sparklabs-Shinhan Opportunity Fund 1
    9,356             1,951       1,652             1,652  
BNW Tech-Innovation Private Equity Fund
    20,303       763       92       (161           (161
IGIS Real-estate Private Investment Trust No.33
    89,582       53,964       5,202       3,387             3,387  
WWG Global Real Estate Investment Trust no.4
    34,970       11       4,402       1,169             1,169  
Goduck Gangil10 PFV Co., Ltd.
    179,923       163,660       210,961       24,625             24,625  
Fidelis Global Private Real Estate Trust No.2
    30,217       32             (821           (821
AIP EURO PRIVATE REAL ESTATE TRUST No. 12
    169,704       969       17,932       13,514             13,514  
Shinhan Global Healthcare Fund 2
    32       192       1       (75           (75
Shinhan AIM Real Estate Fund No.2
    84,946       806       10,262       (4,595           (4,595
Shinhan AIM Real Estate Fund No.1
    239,734       27,259       15,006       11,925             11,925  
SH
Daegu Green Power Cogeneration System Professional Investment Type Private Special Asset Investment Trust
    148,236       75       4,456       2,688             2,688  
SH
Sangju YC Expressway Professional Investment Type Private Special Asset Investment Trust
    66,408       301       655       (4,315           (4,315
SH
Global Infrastructure Professional Investment Type Private Special Asset Investment Trust
No.7-2
    34,479       42       4,149       2,310             2,310  
 
F-18
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Korea Omega-Shinhan Project Fund I
 
W
20,043             1,776       1,555             1,555  
ST-Bonanja
Food tech
    6,775             202       (275           (275
Samsung SRA Real Estate Professional Private 45
    93,284       7,161       5,721       (7,106           (7,106
IBK Global New Renewable Energy Special Asset Professional Private2
    115,311       41       8,791       8,504             8,504  
VS Cornerstone Fund
    8,098             1       (131           (131
Aone Mezzanine Opportunity Professional Private
    8,006       229       992       729             729  
NH-Amundi
US Infrastructure Private Fund2
    123,363       72       32,302       9,571             9,571  
SH
Japan Photovoltaic Private Special Asset Investment Trust No.2
    21,202       99       6,709       2,901             2,901  
Kakao-Shinhan 1st TNYT Fund
    44,003       134       14,778       14,054             14,054  
IMM Special Situation
1-2
PRIVATE EQUITY FUND
    13,058       39       6,499       (1,494           (1,494
Pacific Private Placement Real Estate Fund No.40
    145,569       98,572       4,155       3,122             3,122  
Mastern Private Real Estate Loan Fund No.2
    19,200       175       919       759             759  
LB Scotland Amazon Fulfillment Center Fund 29
    42,291       39       2,226       795             795  
JR AMC Hungary Budapest Office Fund 16
    38,247             3,493       3,493             3,493  
EDNCENTRAL Co., Ltd.
    114,856       138,293       1,193       (9,338           (9,338
Future-Creation Neoplux Venture Capital Fund
    30,109       3,949       13,584       7,591             7,591  
Gyeonggi-Neoplux Superman Fund
    25,739       623       12,768       (5,587           (5,587
NewWave 6th Fund
    45,981       849       2,167       (3,053           (3,053
KTC-NP
Growth Champ
2011-2
Private Equity Fund
    27,070       5,349       463       (5,288           (5,288
Neoplux No.3 Private Equity Fund
    207,723       3,194       10,686       (21,454           (21,454
PCC Amberstone Private Equity Fund I
    89,577       2,892       9,177       (10,097           (10,097
KIAMCO POWERLOAN TRUST 4th
    91,908       24       5,024       1,117             1,117  
Mastern Opportunity Seeking Real Estate Fund II
    73,584       40       13,201       (2,950           (2,950
AION ELFIS PROFESSIONAL PRIVATE 1
    17,833       2       395       (4,280           (4,280
T&F 2020 SS Private Equity Fund Specializing in
Start-up
and Venture Business
    19,257       22       10,655       10,381             10,381  
 
F-1
90

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Neoplux Market-Frontier Secondary Fund
 
W
71,633       904       29,131       16,720             16,720  
Harvest Private Equity Fund II
    14,387       157       119       (831           (831
Synergy Green New Deal 1st New Technology Business Investment Fund
    37,743             4,283       3,883             3,883  
KAIM Real-estate Private Investment Trust 20
    3,089             820       820             820  
KIAMCO Vietnam Solar Special Asset Private Investment Trust
    13,473       18       5,271       2,438             2,438  
Daishin New Technology Investment Fund 5th
    10,384       15       227       107             107  
SHINHAN-NEO
Core Industrial Technology Fund
    19,037       124       136       (486           (486
SHBNPP Green New Deal Energy Professional Investment Type Private Special Asset Investment Trust No.2
    83,453       36       3,580       1,158             1,158  
SIMONE Mezzanine Fund No.3
    10,427       8       120       (129           (129
Eum Private Equity Fund No.7
    43,679       6       7,116       6,587             6,587  
Kiwoom Hero No.4 Private Equity Fund
    16,731       26       399       191       (3,936     (3,745
Vogo Canister Professional Trust Private Fund I
    127,808       61       22,709       8,743             8,743  
SW-S
Fund
    23,919             1,978       1,728             1,728  
CL Buyout 1st PEF
    60,144       214       1       (5,704           (5,704
Timefolio The
Venture-V
second
    19,764                   (2,296           (2,296
Newlake Growth Capital Partners2 PEF
    42,358       592             (829           (829
Shinhan Smilegate Global PEF I
    28,792             6,610       6,118             6,118  
Genesis Eco No.1 PEF
    39,363       4       657       1,400             1,400  
SHINHAN-NEO
Market-Frontier 2nd Fund
    81,123       513       8,166       2,985             2,985  
NH-Synergy
Core Industrial New Technology Fund
    17,269                   100             100  
J& Moorim Jade Investment Fund
    21,837       1       1,134       969             969  
Helios-KDBC Digital Contents 1st
    14,518       87       3,529       3,272             3,272  
Ulmus SHC innovation investment fund
    20,326             1       (1,275           (1,275
Mirae Asset Partners X Private Equity Fund
    21,850       33       2       (185           (185
 
F-1
91

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
T Core Industrial Technology 1st Venture PEF
 
W
14,405       12       208       (20           (20
Curious Finale Corporate Recovery Private Equity Fund
    12,986       61       946       522             522  
TI First Property Private Investment Trust 1
    7,817             432       432             432  
MPLUS Professional Private Real Estate Fund 25
    12,395       2,242       686       686             686  
IBKC Global Contents Investment Fund
    18,739       78             (1,603           (1,603
Nautic Smart No.6 Private Equity Fund
    3,212       91       2,718       2,531             2,531  
Premier Luminous Private Equity Fund
    35,763       63       10,762       10,534             10,534  
Hanyang-Meritz 1 Fund
    15,348             41       (74           (74
KNT 2nd PRIVATE EQUITY FUND
    5,182       5       6,186       5,983             5,983  
Kiwoom-Shinhan Innovation Fund 2
    26,475       176       16       (947           (947
Maple Mobility Fund
    83,540       1       40,442       40,066             40,066  
SJ ESG Innovative Growth Fund
    14,689             4,319       4,195             4,195  
AVES 1st Corporate Recovery Private Equity Fund
    6,641       3       431       422             422  
JS Shinhan Private Equity Fund
    128,728       1       12       (2,098           (2,098
NH Kyobo AI Solution Investment Fund
    12,601             2,182       2,002             2,002  
Daishin Newgen New Technology Investment Fund 1st
    11,298       25       184       38       (8,314     (8,276
META ESG Private Equity Fund I
    21,380             2       (341           (341
SWFV
FUND-1
    22,678                   (1,287           (1,287
PHAROS DK FUND
    15,918       32             (403           (403
Shinhan VC tomorrow venture fund 1
    68,808       850       2,775       (645           (645
Highland
2021-8
Fund
    14,924       154             (228           (228
H-IOTA
Fund
    38,933       149       356       (64           (64
Stonebridge-Shinhan Unicorn Secondary Fund
    34,621             3       (866           (866
Tres-Yujin Trust
    20,010       3       1,114       1,111             1,111  
Shinhan-Time mezzanine blind Fund
    26,625             42       (3,260           (3,260
Capstone REITs No.26
    16,709       9,006             (486           (486
JB Incheon-Bucheon REITS No.54
    12,695       5       2       (26           (26
Hankook Smart Real Asset Investment Trust No.3
    21,085       105       1,408       1,368             1,368  
JB Hwaseong-Hadong REITs No.53
    16,090       6       2       (27           (27
KB Oaktree Trust No.3
    25,822       8       3,266       210             210  
 
F-1
92
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Daehan No.36 Office Asset Management Company
 
W
141,037       96,073       5,231       2,047             2,047  
Rhinos Premier Mezzanine Private Investment Fund No.1
    2,880       7       1,137       1,073             1,073  
SH Real Estate Loan Investment Type Private Real Estate Investment Trust No.2
    192,904       53       11,005       5,638             5,638  
Shinhan JigaeNamsan Road Private Special Asset Investment Trust
    163,349       82       5,679       5,076             5,076  
SKS-Yozma
Fund No.1
    22,110             2,505       2,196             2,196  
IBKC-METIS Global Contents Investment Fund
    12,513             1       1,513             1,513  
Keistone Unicorn Private Equity Fund
    22,318                   (176           (176
KB Distribution Private Real
Estate 3-1
    71,093       24       85       14             14  
Pacific Private Investment Trust
No.49-1
    36,126                   (23           (23
KIWOOM Real estate private placement fund for normal investors No. 31
    14,278       14       435       260             260  
RIFA Real estate private placement fund for normal investoes No. 51
    14,343       28       218       170             170  
Fivetree general private equity fund No.15
    24,606       33       2,003       1,920             1,920  
Shinhan-Kunicorn first Fund
    25,658             10       (442           (442
Harvest Fund No.3
    35,577       89       6,855       6,388             6,388  
Shinhan Simone Fund I
    12,468             24       (532           (532
Korea Investment develop seed Trust No.1
    26,334       730       1,806       1,702             1,702  
Tiger Green alpha Trust No.29
    28,200       54       1,431       658             658  
STIC ALT Global II Private Equity Fund
    45,480       130       2       (649           (649
NH-Brain
EV Fund
    46,369             2       (5,631           (5,631
DDI LVC Master Real Estate Investment Trust Co., Ltd.
    42,665       43             (1,466           (1,466
Find-Green New Deal 2nd Equity Fund
    19,969             26       (181           (181
ShinhanFitrin 1st Technology Business Investment Association
    27,520       76       1       (2,556           (2,556
PARATUS No.3 Private Equity Fund
    19,372       123             (250           (250
 
F-19
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2022
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Golden Route 2nd Startup Venture Specialized Private Equity Fund
 
W
13,272       58       73       14             14  
Koramco Private Real Estate Fund 143
    10,006       6       4                    
Korea Investment Top Mezzanine Private Real Esate Trust No.1
    45,126       649       4,554       4,499             4,499  
LB YoungNam Logistics Private Trust No.40
    39,001       9       191       169             169  
Shinhan-Cognitive
Start-up
Fund L.P.
    30,744       386       899       384             384  
IGEN2022 No.1 private Equity Fund
    32,483       122       3,166       2,737             2,737  
Cornerstone J&M Fund I
    13,355       2       1       (147           (147
Logisvalley Shinhan REIT Co., Ltd.
    79,248       55,619       1,000       (296           (296
KDB Investment Global Healthcare Private Equity Fund I
    143,070       276             (2,206           (2,206
Korea Investment Green Newdeal Infra Trust No.1
    20,438       7             (70           (70
BTS 2
nd
Private Equity Fund
    15,018       513       1       (625           (625
Shinhan Global Active REIT Co.Ltd.
    192,742       98,372             (1,703           (1,703
NH-J&-IBKC
Label Technology Fund
    35,481       4       2       (123           (123
IMM Global Venture Opportunity, LP
    8,775                                
Capstone Develop Frontier Trust
    32,000                                
Nextrade Co., Ltd.
    141,561       140             (2,323           (2,323
SH Sustainable Management ESG Short term Bond Security Feeder Investment Trust No.1
    11,196       2       72       49             49  
SH 1.5years Maturity Investment Type Security Investment Trust No.2
    15,865             4       4             4  
Eventus-IBKC LIB Fund
    27,617       27       6       (4,409           (4,409
NH-Daishin-Kyobo
healthcare 1 Fund
    15,792             17       (208           (208
IBKC-Behigh Fund 1st
    10,992             1       (108           (108
Nautic Green Innovation ESG
Co-investment
No.1 Private Equity Fund
    16,569       150       1       (181           (181
ON No.1 Private Equity Fund
    18,767                   (2,233           (2,233
Digital New Deal Kappa Private Equity Fund
    16,569       149       1       (180           (180
 
  (*)
Excluded the financial information of associates that are not subject to equity method due to disposal or of which the financial information is not available as of end of the year.
 
F-19
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
BNP Paribas Cardif Life Insurance
 
W
2,937,652
 
    2,675,629       49,330       (17,674     54,555       36,881  
Shinhan-Neoplux Energy Newbiz Fund
    72,503       1,883       10,434       4,802             4,802  
Shinhan-Albatross tech investment Fund
    31,296       295       10,919       9,109       383       9,492  
KCGI-SingA330-A
Private Special Asset Investment Trust
    19,299       1       1,579       1,578             1,578  
VOGO Debt Strategy Qualified IV Private
    32,674       15       4,003       1,987             1,987  
Shinhan -Midas
Dong-A
Secondary Fund
    8,603                   (259           (259
ShinHan – Soo Young Entrepreneur Investment Fund No.1
    20,511       252       5,702       5,467             5,467  
Shinhan Praxis
K-Growth
Global Private Equity Fund
    26,097       1       5       2             2  
Kiwoom Milestone Professional Private Real Estate Trust 19
          38,867       756       (311           (311
Shinhan Global Healthcare Fund 1
    39       3,507             (1           (1
KB NA Hickory Private Special Asset Fund
    64,327       70       4,636       (9,995           (9,995
Koramco Europe Core Private Placement Real Estate Fund
No.2-2
    44,606       1,899       1,255       (2,601           (2,601
KDBC-Midas
Dong-A
Global contents Fund
    18,500       62       71       45             45  
Shinhan-Nvestor Liquidity Solution Fund
    24,720       289       173       (342           (342
Shinhan AIM FoF Fund
1-A
    38,571       29       12,279       4,713             4,713  
IGIS Global Credit Fund
150-1
    17,155       12       2,224       1,586             1,586  
Korea Omega Project Fund III
    15,709             148       95             95  
Genesis North America Power Company No.1 PEF
    15,989       1,487       2,904       2,523             2,523  
SH MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
    174,702             42,498       34,779             34,779  
KOREA FINANCE SECURITY CO., LTD
    36,392       14,629       48,995       (1,136           (1,136
MIEL CO., LTD.
    422       565       36                    
AIP Transportation Specialized Privately Placed Fund Trust #1
    130,174       373       4,237       (38,058           (38,058
Kiwoom-Shinhan Innovation Fund I
    16,081       373       1,531       (325           (325
 
F-19
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Midas Asset Global CRE Debt Private Fund No.6
 
W
138,202
 
    1,352       18,827       15,828             15,828  
Samchully Midstream Private Placement Special Asset
Fund 5-4
    77,296       28       15,914       4,186             4,186  
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.3
    36,283       10       5,351       5,130             5,130  
NH-Amundi
Global Infrastructure Trust 14
    62,431       2       10,567       2,796             2,796  
Vestas Qualified Investors Private Real Estate Fund Investment Trust No.37
    58,814       38       12,899       4,319             4,319  
Milestone Private Real Estate Fund 3 
    54,945             5,117       (7,989           (7,989
Nomura-Rifa Private Real Estate Investment Trust 31
    93,950       71,946       1,882       (192           (192
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.2
    14,760       6       17,929       13,371             13,371  
FuturePlay-Shinhan Tech Innovation Fund 1
    15,922       227       2,392       1,861             1,861  
Stonebridge Corporate 1st Fund
    9,390             1,262       1,179             1,179  
Vogo Realty Partners Private Real Estate Fund V
    49,968       86       4,879       1,179             1,179  
Korea Credit Bureau
    129,155       54,287       160,189       19,880             19,880  
Goduck Gangil1 PFV Co., Ltd.
    209,615       192,311       340,451       11,493             11,493  
SBC PFV Co., Ltd.
    472,860       309,802             (5,733           (5,733
NH-amundi
global infra private fund 16
    102,499       1,195       291       (10,397           (10,397
SH BNCT Professional Investment Type Private Special Asset Investment Trust
    337,617             32,744       19,052             19,052  
Deutsche Global Professional Investment Type Private Real Estate Investment Trust No. 24
    35,359       716       29,833       2,504             2,504  
Sparklabs-Shinhan Opportunity Fund 1
    7,916       9       1,834       848             848  
IGIS Real-estate Private Investment Trust No.33
    91,806       54,428       15,927       2,642             2,642  
Goduck Gangil10 PFV Co., Ltd.
    129,399       103,864       158,905       9,272             9,272  
Fidelis Global Private Real Estate Trust No.2
    745       52             (9           (9
 
F-19
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
AIP EURO PRIVATE REAL ESTATE TRUST No. 12
 
W
170,567
 
    1,159       1,097       37             37  
Shinhan Global Healthcare Fund 2
    31       183       1       (2           (2
Shinhan AIM Real Estate Fund No.2
    90,066       1,140       19,579       4,783             4,783  
Shinhan AIM Real Estate Fund No.1
    247,193       296       89,979       3,070             3,070  
SH Daegu Green Power Cogeneration System Professional Investment Type Private Special Asset Investment Trust
    158,010       55       18,673       13,942             13,942  
SH Sangju YC Expressway Professional Investment Type Private Special Asset Investment Trust
    69,059       361       2,753       2,583             2,583  
SH Global Infrastructure Professional Investment Type Private Special Asset Investment Trust
No.7-2
    24,554       31       2,926       750             750  
Korea Omega-Shinhan Project Fund I
    23,261             3,356       3,216             3,216  
Samsung SRA Real Estate Professional Private 45
    128,943       3,215       13       (44           (44
IBK Global New Renewable Energy Special Asset Professional Private2
    111,460       36       16,458       (9,724           (9,724
VS Cornerstone Fund
    8,094       127             (133           (133
NH-Amundi
US Infrastructure Private Fund2
    114,783       45       60,166       8,411             8,411  
SH Japan Photovoltaic Private Special Asset Investment Trust No.2
    7,797       85       9,439       1,137             1,137  
Kakao-Shinhan 1st TNYT Fund
    40,992       134       77       (3,012           (3,012
Pacific Private Placement Real Estate Fund No.40
    145,871       98,869       4,152       3,031             3,031  
Mastern Private Real Estate Loan Fund No.2
    9,081       24       1,049       989             989  
LB Scotland Amazon Fulfillment Center Fund 29
    44,187       93       7,071       4,339             4,339  
JR AMC Hungary Budapest Office Fund 16
    40,697       1,742       8,394       3,081             3,081  
 
F-19
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
EDNCENTRAL Co., Ltd.
 
W
120,947
 
    163,105       657       (18,592           (18,592
Future-Creation Neoplux Venture Capital Fund
    20,097       3,601       6,093       (4,198           (4,198
Gyeonggi-Neoplux Superman Fund
    24,409       1,174       2,874       (1,889           (1,889
NewWave 6th Fund
    46,704       984       5,322       585             585  
Neoplux No.3 Private Equity Fund
    195,669       5,877       24,125       (14,695           (14,695
PCC Amberstone Private Equity Fund I
    82,150       2,509       13,537       4,144             4,144  
KIAMCO POWERLOAN TRUST 4th
    95,224       15       8,657       8,193             8,193  
Mastern Opportunity Seeking Real Estate Fund II
    59,113             11,061       11,043             11,043  
Neoplux Market-Frontier Secondary Fund
    53,425       597       17,711       708             708  
Harvest Private Equity Fund II
    13,718       217       119       (613           (613
Synergy Green New Deal 1st New Technology Business Investment Fund
    36,618             764       (610           (610
KIAMCO Vietnam Solar Special Asset Private Investment Trust
    13,693       21       2,644       658             658  
SHINHAN-NEO
Core Industrial Technology Fund
    27,494       123       8,970       8,456             8,456  
SHBNPP Green New Deal Energy Professional Investment Type Private Special Asset Investment Trust No.2
    77,888       34       3,376       2,913             2,913  
SIMONE Mezzanine Fund No.3
    4,179       3       2,625       521             521  
Eum Private Equity Fund No.7
    43,658       6       632       (19           (19
Kiwoom Hero No.4 Private Equity Fund
    16,580       228       356       (356           (356
Vogo Canister Professional Trust Private Fund I
    249,535       124,697       19,630       7,122             7,122  
Timefolio The
Venture-V
second
    28,125       135       8,764       8,226             8,226  
Shinhan Smilegate Global PEF I
    30,053       3,305       14       (477           (477
Genesis Eco No.1 PEF
    38,676             1       (686           (686
SHINHAN-NEO
Market-Frontier 2nd Fund
    78,108       1,596       4,660       (14,099           (14,099
NH-Synergy
Core Industrial New Technology Fund
    17,437             1,813       168             168  
J& Moorim Jade Investment Fund
    19,829       57       1,054       1,097             1,097  
Helios-KDBC Digital Contents 1st
    9,785       85       19       1,535             1,535  
Ulmus SHC innovation investment fund
    23,060             2,967       2,734             2,734  
 
F-19
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
T Core Industrial Technology 1st Venture PEF
 
W
13,541
 
    22       216       (874           (874
Fine Value POST IPO No.5 Private Equity Fund
    9,441       26       3,921       3,740             3,740  
TI First Property Private Investment Trust 1
    7,773       17       1,353       445             445  
MPLUS Professional Private Real Estate Fund 25
    11,946       6,286             (4,495           (4,495
IBKC Global Contents Investment Fund
    19,634       359       1,127       611             611  
Hanyang-Meritz 1 Fund
    13,202             1,093       903             903  
Kiwoom-Shinhan Innovation Fund 2
    21,555       170       5,952       5,431             5,431  
ETRI Holdings-Shinhan 1st Unicorn Fund
    6,590             6       (199           (199
SJ ESG Innovative Growth Fund
    14,693             127       4             4  
AVES 1st Corporate Recovery Private Equity Fund
    6,331       72             (380           (380
JS Shinhan Private Equity Fund
    123,099             8       (1,470           (1,470
Daishin Newgen New Technology Investment Fund 1st
    12,044       25       907       747             747  
META ESG Private Equity Fund I
    21,063             31       (314           (314
PHAROS DK FUND
    10,179       21       838       165             165  
Shinhan VC tomorrow venture fund 1
    114,834       730       3,462       147             147  
H-IOTA
Fund
    38,721       338       966       564             564  
Stonebridge-Shinhan Unicorn Secondary Fund
    28,551             3       (6,069           (6,069
Tres-Yujin Trust
    20,820       102       712       710             710  
Shinhan-Time mezzanine blind Fund
    28,243             2,237       1,617             1,617  
Capstone REITs No.26
    46,661       35,161       9,371       4,395             4,395  
JB Incheon-Bucheon REITS No.54
    12,667       5             (27           (27
Hankook Smart Real Asset Investment Trust No.3
    23,032       26       2,052       2,026             2,026  
JB Hwaseong-Hadong REITs No.53
    16,065       5       1       (27           (27
KB Oaktree Trust No.3
    26,012       8       6,097       2,502             2,502  
Daehan No.36 Office Asset Management Company
    153,846       107,055       6,232       882             882  
Rhinos Premier Mezzanine Private Investment Fund No.1
    10,965       20       98       83             83  
 
F-19
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
SH Real Estate Loan Investment Type Private Real Estate Investment Trust No.2
 
W
211,192
 
    59       11,320       6,949             6,949  
Shinhan JigaeNamsan Road Private Special Asset Investment Trust
    166,822       84       8,934       3,328             3,328  
SKS-Yozma
Fund No.1
    12,315       740       4,529       3,337             3,337  
KB Distribution Private Real
Estate 3-1
    69,558       289       67       42             42  
Pacific Private Investment Trust
No.49-1
    40,024       5,491             (437           (437
KIWOOM Real estate private placement fund for normal investors No. 31
    14,278       14             (16           (16
RIFA Real estate private placement fund for normal investoes No. 51
    14,358       29       1       (16           (16
Fivetree general private equity fund No.15
    25,184       29       817       788             788  
Shinhan-Kunicorn first Fund
    25,126             9       (534           (534
Shinhan-Quantum Startup Fund
    8,105             40       (270           (270
Shinhan Simone Fund I
    12,582       4       311       107             107  
Korea Investment develop seed Trust No.1
    24,168       338       582       478             478  
Tiger Green alpha Trust No.29
    30,054       51       2,634       2,473             2,473  
STIC ALT Global II Private Equity Fund
    43,848       130       5       (630           (630
NH-Brain
EV Fund
    44,499             4       (1,868           (1,868
DDI LVC Master Real Estate Investment Trust Co., Ltd.
    43,817       8             (1,809           (1,809
Leverent-Frontier 4th Venture PEF
    13,792             1,530       1,380             1,380  
Find-Green New Deal 2nd Equity Fund
    19,779             2       (190           (190
ShinhanFitrin 1st Technology Business Investment Association
    28,025       73       3,160       2,758             2,758  
Koramco Private Real Estate Fund 143
    22,026       23       11       2             2  
Korea Investment Top Mezzanine Private Real Esate Trust No.1
    45,815       740       5,900       5,849             5,849  
LB YoungNam Logistics Private Trust No.40
    39,139       10       2,561       2,538             2,538  
Shinhan-Cognitive
Start-up
Fund L.P.
    16,518       254       2,557       2,197             2,197  
Cornerstone J&M Fund I
    13,129       47       3       (274           (274
 
F-
200

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Logisvalley Shinhan REIT Co., Ltd.
 
W
78,925
 
    56,307       4,840       (1,017           (1,017
DA Value-Honest New Technology Investment Fund 1
    17,329             10,911       10,910             10,910  
Shinhan-Ji
and Tec Smart Innovation Fund
    19,954             21       (820           (820
Shinhan-Gene and New Normal First Mover Venture Investment Equity Fund 1st
    14,318       382       6       (416           (416
Korea Investment Green Newdeal Infra Trust No.1
    36,689       21       52       21             21  
BTS 2nd Private Equity Fund
    25,136       742       101       (1,116           (1,116
Shinhan Global Active REIT Co.Ltd.
    191,211       97,944             (766           (766
NH-J&-IBKC
Label Technology Fund
    35,347       294       13       (428           (428
Hanyang Time Mezzanine Fund
    10,543             127       43             43  
Shinhan-isquare Venture PEF 1
    10,741       25       3       (528           (528
Capstone Develop Frontier Trust
    35,305       83       5,942       5,859             5,859  
Nextrade Co., Ltd.
    140,424       19,174       6,626       (8,432           (8,432
SH 1.5years Maturity Investment Type Security Investment Trust No.2
    17,814       1,200       908       798             798  
Eventus-IBKC LIB Fund
    30,326       8       3,215       2,729             2,729  
IBKC-Behigh Fund 1st
    10,829             31       (165           (165
ON No.1 Private Equity Fund
    18,625             125       (144           (144
Digital New Deal Kappa Private Equity Fund
    19,576             1       (408           (408
IBKCJS New Technology Fund No.1
    20,842             4,123       3,842             3,842  
DS-Shinhan-JBWoori
New Media New Technology Investment Fund No.1
    47,055             3       (945           (945
VOGO Debt Strategy General Private Real Estate Investment Trust No. 18
    42,082       35       5,917       3,496             3,496  
Koramco IPO LEITS Mezzanine General Private Investment Trust No. 38
    4,248       19       247       228             228  
TogetherKorea Private Investment Trust No. 6
    5,273       1       223       218             218  
TogetherKorea Private Investment Trust No. 7
    5,273       1       223       218             218  
 
F-
201

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Kiwoom Core Industrial Technology Investment Fund No.3
 
W
12,058
 
    29       592       518             518  
Penture
K-Content
Investment Fund
    25,938       338       196       (1,721           (1,721
2023
Shinhan-JB
Woori-Daeshin Listed Companies New Technology Fund
    26,684       121       785       438             438  
Hana Alternative Investment Kosmes PCBO General PEF No. 1
    13,806       15       1,007       992             992  
Shinhan-timefolio Bio Development Investment Fund
    12,420       170       23       (150           (150
Shinhan
M&A-ESG
Fund
    18,154       285       31       (791           (791
Shinhan SM Office Value Add – Outsource Management Real Estate Investment Co., Ltd. –
    37,231       41       3,710       3,548             3,548  
KDBC meta-enter New Technology investment fund
    24,889       2             (215           (215
Shinhan Time Secondary Blind New Technology Investment Trust
    10,009             50       9             9  
Shinhan DS Secondary Investment Fund
    18,709       15       14,179       14,156             14,156  
Shinhan-openwater
pre-IPO
Investment Trust 1
    9,947             2       (55           (55
Shinhan-Eco
Venture Fund 2nd
    9,067       42       1       (100           (100
Heungkuk-Shinhan the1st Visionary Technology Investment Trust no. 1
    7,885             65       (115           (115
Hantoo Shinhan Lake
K-beauty
Technology Investment Trust
    43,417             1       (133           (133
Shinhan HB Wellness 1st Investment Trust
    10,285             17       (17           (17
Korea real Asset Fund No.3
    32,625       20       170       (193           (193
Igis Yongsan Office General PE Real Estate Inv. Trust No. 518
    278,662       205,204       3,943       (650           (650
Samsung-dunamu Innovative IT Technology Investment Trust No. 1
    20,175       444       2,875       2,331             2,331  
Time Robotics New Technology Investment Trust
    13,284                   (114           (114
 
F-
20
2

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
   
2023
 
Investees
 
Asset
   
Liability
   
Operating

revenue
   
Net profit

(loss)
   
Other
comprehen-

sive income

(loss)
   
Total
comprehen-

sive income

(loss)
 
Ascent-welcome Tehcnology Investment Trust No.2
 
W
31,722
 
          2       (828           (828
Igis General PE Real Estate Investment Trust
517-1
    54,015       289             (274           (274
Consus Osansegyo No.2
    16,209             24       22             22  
Mastern General Private Real Estate Investment Trust No.189 (Type 1 Beneficiary Securities)
    123,657       99,729       1,285       (2,073           (2,073
Shinhan AIM Private Fund of
Fund 9-B
    96,124       51       9,992       3,928             3,928  
Shinhan General Private Real Estate Investment Trust No.3
    38,175       410       591       564             564  
NH Absolute Project L General Private Investment Trust
    18,863       65       7       1,556             1,556  
Paros Kosdaq Venture General Private Investment Trust No. 5
    8,998       3       5       (9           (9
Happy Pet Life Care New Technology Investment Association No.2
    11,868       347       1,868       1,520             1,520  
Shinhan-Soo
Secondary Investment Association
    6,764                   (1           (1
 
  (*)
Excluded the financial information of associates that are not subject to equity method due to disposal or of which the financial information is not available as of end of the year.
 
  (d)
Reconciliation of the financial information to the carrying amount of its interests in the associates as of December 31, 2022 and 2023 are as follows:
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
BNP Paribas Cardif Life Insurance
 
W
201,205
 
    15       30,161       8             30,169  
Partners 4th Growth Investment Fund
    54,165       25       13,542                   13,542  
KTB Newlake Global Healthcare PEF
    20,945       21       4,309                   4,309  
Shinhan-Neoplux Energy Newbiz Fund
    65,814       32       20,837                   20,837  
Shinhan-Albatross tech investment Fund
    24,507       50       12,253                   12,253  
Meritz
AI-SingA330-A
Investment Type Private Placement Special Asset Fund
    17,716       24       4,232                   4,232  
Meritz
AI-SingA330-B
Investment Type Private Placement Special Asset Fund
    8,563       20       1,726                   1,726  
VOGO Debt Strategy Qualified IV Private
    30,420       20       6,085                   6,085  
Shinhan -Midas
Dong-A
Secondary Fund
    8,863       50       4,431                   4,431  
 
F-20
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
ShinHan – Soo Young Entrepreneur Investment Fund No.1
 
W
18,391
 
    24       4,414                   4,414  
Shinhan Praxis
K-Growth
Global Private Equity Fund
    26,082       14       3,691                   3,691  
Kiwoom Milestone Professional Private Real Estate Trust 19
    7,922       50       3,961                   3,961  
Shinhan Global Healthcare Fund 1 (*2)
    (4,518     4       (199           199        
KB NA Hickory Private Special Asset Fund
    91,572       38       34,339                   34,339  
Koramco Europe Core Private Placement Real Estate Fund
No.2-2
    43,694       44       19,236                   19,236  
Hermes Private Investment Equity Fund
    19,071       29       5,562                   5,562  
KDBC-Midas
Dong-A
Global contents Fund
    18,393       23       4,277                   4,277  
Shinhan-Nvestor Liquidity Solution Fund
    25,836       25       6,438                   6,438  
Shinhan AIM FoF Fund
1-A
    40,444       25       10,110                   10,110  
IGIS Global Credit Fund
150-1
    18,765       25       4,692                   4,692  
Partner One Value up I Private Equity Fund
    18,428       28       5,144                   5,144  
Genesis No.1 Private Equity Fund
    262,823       23       59,924                   59,924  
Korea Omega Project Fund III
    15,610       24       3,674                   3,674  
Genesis North America Power Company No.1 PEF
    20,760       39       8,118                   8,118  
SH MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
    185,333       23       43,244                   43,244  
MIEL CO., LTD. (*2)
    (143     29       (41           41        
AIP Transportation Specialized Privately Placed Fund Trust #1
    125,459       36       44,821                   44,821  
E&Healthcare Investment Fund No.6
    2,839       21       597                   597  
One Shinhan Global Fund 1
    9,495       21       1,948                   1,948  
Kiwoom-Shinhan Innovation Fund I
    18,881       50       9,441                   9,441  
Midas Asset Global CRE Debt Private Fund No.6
    138,538       41       57,029                   57,029  
Samchully Midstream Private Placement Special Asset Fund
5-4
    71,352       43       30,624                   30,624  
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.3
    122,456       20       24,492                   24,492  
NH-Amundi
Global Infrastructure Trust 14
    69,919       30       20,975                   20,975  
Jarvis Memorial Private Investment Trust 1
    9,883       99       9,786                   9,786  
Vestas Qualified Investors Private Real Estate Fund Investment Trust No.37
    55,598       60       33,357                   33,357  
Milestone Private Real Estate Fund 3 
    59,485       32       19,071                   19,071  
 
F-20
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
Nomura-Rifa Private Real Estate Investment Trust 31
 
W
23,519
 
    31       7,364                   7,364  
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.2
    13,961       21       2,969                   2,969  
T&F 2019 bearing Private Equity Fund Specializing in
Start-up
and Venture Business
    11,440       28       3,231                   3,231  
FuturePlay-Shinhan Tech Innovation Fund 1
    13,832       50       6,916                   6,916  
Stonebridge Corporate 1
st
Fund
    8,211       44       3,622                   3,622  
Vogo Realty Partners Private Real Estate Fund V
    50,446       22       10,915                   10,915  
Korea Credit Bureau
    55,999       9       5,039                   5,039  
Goduck Gangil1 PFV Co., Ltd.
    5,715       1       60                   60  
SBC PFV Co., Ltd. (*3)
    133,851       25       33,463             (4,995     28,468  
NH-amundi
global infra private fund 16
    112,423       50       56,211                   56,211  
IMM Global Private Equity Fund
    446,586       33       147,384                   147,384  
SH BNCT Professional Investment Type Private Special Asset Investment Trust
    362,830       73       263,052                   263,052  
Deutsche Global Professional Investment Type Private Real Estate Investment Trust No. 24
    43,389       52       22,683                   22,683  
Sparklabs-Shinhan Opportunity Fund 1
    9,356       50       4,631                   4,631  
BNW Tech-Innovation Private Equity Fund
    19,540       30       5,833                   5,833  
IGIS Real-estate Private Investment Trust No.33
    35,618       41       14,552                   14,552  
WWG Global Real Estate Investment Trust no.4
    34,959       30       10,331                   10,331  
Goduck Gangil10 PFV Co., Ltd.
    16,263       20       3,236                   3,236  
Fidelis Global Private Real Estate Trust No.2 (*1)
    30,185       80       24,055             (2,110     21,945  
AIP EURO PRIVATE REAL ESTATE TRUST No. 12
    168,735       29       48,427                   48,427  
Shinhan Healthcare Fund 2
    (160     14       (22           22        
Shinhan AIM Real Estate Fund No.2
    84,140       30       25,243                   25,243  
Shinhan AIM Real Estate Fund No.1
    212,475       21       44,642                   44,642  
SH Daegu Green Power Cogeneration System Professional Investment Type Private Special Asset Investment Trust
    148,161       22       32,627                   32,627  
SH Sangju YC Expressway Professional Investment Type Private Special Asset Investment Trust
    66,107       29       19,296                 19,296  
 
F-20
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
SH Global Infrastructure Professional Investment Type Private Special Asset Investment Trust
No.7-2
 
W
34,437
 
    71       24,598                 24,598  
Korea Omega-Shinhan Project Fund I
    20,043       50       10,022                 10,022  
ST-Bonanja
Food tech
    6,775       39       2,631                 2,631  
Samsung SRA Real Estate Professional Private 45 (*1)
    86,123       25       21,531           119       21,650  
IBK Global New Renewable Energy Special Asset Professional Private2
    115,270       29       33,412                 33,412  
VS Cornerstone Fund
    8,098       41       3,335                   3,335  
Aone Mezzanine Opportunity Professional Private
    7,777       64       5,009                 5,009  
NH-Amundi
US Infrastructure Private Fund2
    123,291       26       31,941                 31,941  
SH Japan Photovoltaic Private Special Asset Investment Trust No.2
    21,103       30       6,332                 6,332  
Kakao-Shinhan 1st TNYT Fund
    43,869       49       21,330                 21,330  
IMM Special Situation
1-2
PRIVATE EQUITY FUND
    13,019       20       2,603                 2,603  
Pacific Private Placement Real Estate Fund No.40
    46,997       25       11,622                 11,622  
Mastern Private Real Estate Loan Fund No.2
    19,025       34       6,387                   6,387  
LB Scotland Amazon Fulfillment Center Fund 29
    42,252       70       29,637                   29,637  
JR AMC Hungary Budapest Office Fund 16
    38,247       33       12,457                   12,457  
EDNCENTRAL Co., Ltd. (*2)
    (23,437     13       (3,156           3,156        
Future-Creation Neoplux Venture Capital Fund
    26,160       16       4,251                   4,251  
Gyeonggi-Neoplux Superman Fund
    25,116       22       5,467                   5,467  
NewWave 6th Fund
    45,132       30       13,540                   13,540  
KTC-NP
Growth Champ
2011-2
Private Equity Fund
    21,721       6       1,207                   1,207  
Neoplux No.3 Private Equity Fund
    204,529       10       20,454                   20,454  
PCC Amberstone Private Equity Fund I
    86,685       22       18,785                   18,785  
KIAMCO POWERLOAN TRUST 4th
    91,884       47       43,524                   43,524  
Mastern Opportunity Seeking Real Estate Fund II
    73,544       20       14,710                   14,710  
AION ELFIS PROFESSIONAL PRIVATE 1
    17,831       20       3,566                   3,566  
T&F 2020 SS Private Equity Fund Specializing in
Start-up
and Venture Business
    19,235       30       5,709                   5,709  
Neoplux Market-Frontier Secondary Fund
    70,729       20       13,960                   13,960  
Harvest Private Equity Fund II
    14,230       22       3,139                   3,139  
Synergy Green New Deal 1st New Technology Business Investment Fund
    37,743       28       10,632                   10,632  
 
F-20
6
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
KAIM Real-estate Private Investment Trust 20
 
W
3,089
 
    38       1,187                   1,187  
KIAMCO Vietnam Solar Special Asset Private Investment Trust
    13,455       50       6,727                   6,727  
Daishin New Technology Investment Fund 5th
    10,369       23       2,430                   2,430  
SHINHAN-NEO
Core Industrial Technology Fund
    18,913       50       9,409                   9,409  
SHBNPP Green New Deal Energy Professional Investment Type Private Special Asset Investment Trust No.2
    83,417       30       25,024                   25,024  
SIMONE Mezzanine Fund No.3
    10,419       29       3,017                   3,017  
Eum Private Equity Fund No.7
    43,673       21       9,170                   9,170  
Kiwoom Hero No.4 Private Equity Fund
    16,705       21       3,517                   3,517  
Vogo Canister Professional Trust Private Fund I
    127,747       36       46,329                   46,329  
SW-S
Fund
    23,919       30       7,248                   7,248  
CL Buyout 1st PEF
    59,930       21       12,842                   12,842  
Timefolio The
Venture-V
second
    19,764       21       4,096                   4,096  
Newlake Growth Capital Partners2 PEF
    41,766       30       12,496                   12,496  
Shinhan Smilegate Global PEF I (*1)
    28,792       14       4,091             (320     3,771  
Genesis Eco No.1 PEF
    39,359       29       11,418                   11,418  
SHINHAN-NEO
Market-Frontier 2nd Fund
    80,610       43       34,420                   34,420  
NH-Synergy
Core Industrial New Technology Fund
    17,269       37       6,377                   6,377  
J& Moorim Jade Investment Fund
    21,836       25       5,434                   5,434  
Helios-KDBC Digital Contents 1st
    14,431       23       3,356                   3,356  
Ulmus SHC innovation investment fund
    20,326       24       4,886                   4,886  
Mirae Asset Partners X Private Equity Fund
    21,817       36       7,792                   7,792  
T Core Industrial Technology 1st Venture PEF
    14,393       31       4,529                   4,529  
Curious Finale Corporate Recovery Private Equity Fund
    12,925       28       3,591                   3,591  
TI First Property Private Investment Trust 1
    7,817       40       3,127                   3,127  
MPLUS Professional Private Real Estate Fund 25
    10,153       42       4,231                   4,231  
IBKC Global Contents Investment Fund
    18,661       24       4,552                   4,552  
Nautic Smart No.6 Private Equity Fund
    3,121       38       1,178                   1,178  
Premier Luminous Private Equity Fund
    35,700       25       8,966                   8,966  
Hanyang-Meritz 1 Fund
    15,348       23       3,466                   3,466  
KNT 2
nd
PRIVATE EQUITY FUND (*1)
    5,177       22       1,124             (174     950  
Kiwoom-Shinhan Innovation Fund 2
    26,299       43       11,271                   11,271  
Maple Mobility Fund
    83,539       20       16,859                   16,859  
SJ ESG Innovative Growth Fund
    14,689       29       4,197                   4,197  
 
F-20
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests in
the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
AVES 1st Corporate Recovery Private Equity Fund
 
W
6,638
 
    76       5,057                   5,057  
JS Shinhan Private Equity Fund
    128,727       4       4,953                   4,953  
NH Kyobo AI Solution Investment Fund
    12,601       26       3,288                   3,288  
Daishin Newgen New Technology Investment Fund 1st
    11,273       51       5,704                   5,704  
META ESG Private Equity Fund I
    21,380       27       5,857                   5,857  
SWFV
FUND-1
    22,678       40       9,128                   9,128  
PHAROS DK FUND
    15,886       24       3,835                   3,835  
Shinhan VC tomorrow venture fund 1
    67,958       40       26,926                   26,926  
Highland
2021-8
Fund
    14,770       33       4,826                   4,826  
H-IOTA
Fund
    38,784       25       9,623                   9,623  
Stonebridge-Shinhan Unicorn Secondary Fund
    34,621       18       6,082                   6,082  
Tres-Yujin Trust
    20,007       50       10,004                   10,004  
Shinhan-Time mezzanine blind Fund
    26,625       50       13,312                   13,312  
Capstone REITs No.26
    7,703       50       3,852                   3,852  
JB Incheon-Bucheon REITS No.54
    12,690       39       4,989                   4,989  
Hankook Smart Real Asset Investment Trust No.3
    20,980       33       6,993                   6,993  
JB Hwaseong-Hadong REITs No.53
    16,084       31       4,991                   4,991  
KB Oaktree Trust No.3
    25,814       33       8,605                   8,605  
Daehan No.36 Office Asset Management Company (*1)
    44,964       48       21,604             454       22,058  
Rhinos Premier Mezzanine Private Investment Fund No.1 (*1)
    2,873       28       802           2,071       2,873  
SH Real Estate Loan Investment Type Private Real Estate Investment Trust No.2
    192,851       30       57,334                   57,334  
Shinhan JigaeNamsan Road Private Special Asset Investment Trust
    163,267       25       40,571                   40,571  
SKS-Yozma
Fund No.1
    22,110       30       6,599                   6,599  
IBKC-METIS Global Contents Investment Fund
    12,513       36       4,550                   4,550  
Keistone Unicorn Private Equity Fund
    22,318       28       6,249                   6,249  
KB Distribution Private Real Estate
3-1
    71,069       38       26,651                   26,651  
Pacific Private Investment Trust
No.49-1
    36,126       79       28,641                   28,641  
KIWOOM Real estate private placement fund for normal investors No. 31
    14,264       60       8,558                   8,558  
RIFA Real estate private placement fund for normal investoes No. 51
    14,315       40       5,726                   5,726  
Fivetree general private equity fund No.15
    24,573       50       12,281                   12,281  
 
F-20
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests in
the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
Shinhan-Kunicorn first Fund
 
W
25,658       38       9,831                   9,831  
Harvest Fund No.3
    35,488       45       15,854                   15,854  
Shinhan Simone Fund I
    12,468       38       4,796                   4,796  
Korea Investment develop seed Trust No.1
    25,604       40       10,242                   10,242  
Tiger Green alpha Trust No.29
    28,146       95       26,806                   26,806  
STIC ALT Global II Private Equity Fund
    45,350       22       9,859                   9,859  
NH-Brain
EV Fund
    46,369       25       11,592                   11,592  
DDI LVC Master Real Estate Investment Trust Co., Ltd. (*1)
    42,622       15       6,393             12       6,405  
Find-Green New Deal 2nd Equity Fund
    19,969       23       4,508                   4,508  
ShinhanFitrin 1st Technology Business Investment Association
    27,444       16       4,437                   4,437  
PARATUS No.3 Private Equity Fund
    19,249       26       4,936                   4,936  
Golden Route 2nd Startup Venture Specialized Private Equity Fund
    13,214       23       3,003                   3,003  
Koramco Private Real Estate Fund 143
    10,000       30       3,030                   3,030  
Korea Investment Top Mezzanine Private Real Esate Trust No.1
    44,477       22       9,885                   9,885  
LB YoungNam Logistics Private Trust No.40
    38,992       25       9,748                   9,748  
Shinhan-Cognitive
Start-up
Fund L.P. (*1)
    30,358       33       9,939             14       9,953  
IGEN2022 No.1 private Equity Fund
    32,361       28       9,045                   9,045  
Cornerstone J&M Fund I
    13,353       27       3,561                   3,561  
Logisvalley Shinhan REIT Co., Ltd. (*1)
    23,629       20       4,790             (986     3,804  
KDB Investment Global Healthcare Private Equity Fund I
    142,794       24       34,468                   34,468  
Korea Investment Green Newdeal Infra Trust No.1
    20,431       28       5,714                   5,714  
BTS 2nd Private Equity Fund
    14,505       26       3,772                   3,772  
Shinhan Global Active REIT Co.Ltd.
    94,370       20       19,222                   19,222  
NH-J&-IBKC
Label Technology Fund
    35,477       28       9,866                   9,866  
IMM Global Venture Opportunity, LP
    8,775       36       3,115                   3,115  
Capstone Develop Frontier Trust
    32,000       21       6,857                   6,857  
Nextrade Co., Ltd. (*1)
    141,421       8       11,314             (1,614     9,700  
SH Sustainable Management ESG Short term Bond Security Feeder Investment Trust No.1
    11,194       27       3,011                   3,011  
SH 1.5years Maturity Investment Type Security Investment Trust No.2
    15,865       29       4,601                   4,601  
Eventus-IBKC LIB Fund
    27,590       22       6,035                   6,035  
 
F-20
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2022
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests in
the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
NH-Daishin-Kyobo
healthcare 1 Fund
 
W
15,792       25       3,948                   3,948  
IBKC-Behigh Fund 1st
    10,992       30       3,268                   3,268  
Nautic Green Innovation ESG
Co-investment
No.1 Private Equity Fund
    16,419       24       3,956                   3,956  
ON No.1 Private Equity Fund
    18,767       29       5,362                   5,362  
Digital New Deal Kappa Private Equity Fund
    16,420       30       4,946                   4,946  
Others
    797,590             228,801             1,422       230,223  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
9,416,618             2,907,155       8       (2,689     2,904,474  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
Others represents the adjustments of fair value when acquired.
  (*2)
Others are the amount of fair value adjustments that occurred at the time of acquisition and accumulated losses that were not recognized due to the suspension of equity method recognition as the investment account balance became “0” due to the accumulation of losses for the current period.
  (*3)
Others are the unrecognized equity method for preferred stocks without voting rights issued by the investee.
 
 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
BNP Paribas Cardif Life Insurance
 
W
262,022       15       39,277       (5           39,272  
Shinhan-Neoplux Energy Newbiz Fund
    70,619       32       22,358                   22,358  
Shinhan-Albatross tech investment Fund
    31,000       50       15,499                   15,499  
KCGI-SingA330-A
Private Special Asset Investment Trust
    19,297       24       4,609                   4,609  
VOGO Debt Strategy Qualified IV Private
    32,658       20       6,532                   6,532  
Shinhan -Midas
Dong-A
Secondary Fund
    8,602       50       4,301                   4,301  
ShinHan – Soo Young Entrepreneur Investment Fund No.1
    20,258       24       4,862                   4,862  
Shinhan Praxis
K-Growth
Global Private Equity Fund
    26,095       14       3,692                   3,692  
Kiwoom Milestone Professional Private Real Estate Trust 19 (*2)
    (38,868     50       (19,434           19,434        
Shinhan Global Healthcare Fund 1 (*2)
    (3,469     4       (153           153        
KB NA Hickory Private Special Asset Fund
    64,256       38       24,096                   24,096  
Koramco Europe Core Private Placement Real Estate Fund
No.2-2
    42,706       44       18,799                   18,799  
KDBC-Midas
Dong-A
Global contents Fund
    18,437       23       4,288                   4,288  
Shinhan-Nvestor Liquidity Solution Fund
    24,430       25       6,088                   6,088  
 
F-2
10
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 

 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
Shinhan AIM FoF Fund
1-A
 
W
38,541
 
    25       9,635                   9,635  
IGIS Global Credit Fund
150-1
    17,142       25       4,286                   4,286  
Korea Omega Project Fund III
    15,708       24       3,696                   3,696  
Genesis North America Power Company No.1 PEF
    14,501       44       6,358                   6,358  
SH MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
    174,701       23       40,764                   40,764  
KOREA FINANCE SECURITY CO., LTD
    21,762       15       3,245                   3,245  
MIEL CO., LTD. (*2)
    (144     29       (41           41        
AIP Transportation Specialized Privately Placed Fund Trust #1
    129,800       36       46,372                   46,372  
Kiwoom-Shinhan Innovation Fund I
    15,707       50       7,854                   7,854  
Midas Asset Global CRE Debt Private Fund No.6
    136,849       40       54,881                   54,881  
Samchully Midstream Private Placement Special Asset Fund
5-4
    77,267       43       33,163                   33,163  
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.3
    36,272       20       7,254                   7,254  
NH-Amundi
Global Infrastructure Trust 14
    62,428       30       18,728                   18,728  
Vestas Qualified Investors Private Real Estate Fund Investment Trust No.37
    58,775       60       35,265                   35,265  
Milestone Private Real Estate Fund 3
    54,944       32       17,615                   17,615  
Nomura-Rifa Private Real Estate Investment Trust 31
    22,003       31       6,889                   6,889  
SH Senior Loan Professional Investment Type Private Mixed Asset Investment Trust No.2
    14,753       21       3,138                   3,138  
FuturePlay-Shinhan Tech Innovation Fund 1
    15,694       50       7,847                   7,847  
Stonebridge Corporate 1st Fund
    9,389       44       4,142                   4,142  
Vogo Realty Partners Private Real Estate Fund V
    49,881       22       10,792                   10,792  
Korea Credit Bureau
    74,867       9       6,738                   6,738  
Goduck Gangil1 PFV Co., Ltd.
    17,303       1       180                   180  
SBC PFV Co., Ltd. (*3)
    163,057       25       40,764             (9,990     30,774  
NH-amundi
global infra private fund 16
    101,303       50       50,652                   50,652  
SH BNCT Professional Investment Type Private Special Asset Investment Trust
    337,616       73       244,772                   244,772  
Deutsche Global Professional Investment Type Private Real Estate Investment Trust No. 24
    34,642       52       18,110                   18,110  
Sparklabs-Shinhan Opportunity Fund 1
    7,906       50       3,914                   3,914  
 
F-2
11

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 

 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
IGIS Real-estate Private Investment Trust No.33
 
W
37,377
 
    41       15,271                   15,271  
Goduck Gangil10 PFV Co., Ltd.
    25,534       20       5,081                   5,081  
Fidelis Global Private Real Estate Trust No.2
    692       80       551                   551  
AIP EURO PRIVATE REAL ESTATE TRUST No. 12
    169,407       29       48,619                   48,619  
Shinhan Healthcare Fund 2
    (153     14       (21           21        
Shinhan AIM Real Estate Fund No.2
    88,925       30       26,678                   26,678  
Shinhan AIM Real Estate Fund No.1
    246,896       21       51,873                   51,873  
SH Daegu Green Power Cogeneration System Professional Investment Type Private Special Asset Investment Trust
    157,954       22       34,781                   34,781  
SH Sangju YC Expressway Professional Investment Type Private Special Asset Investment Trust
    68,697       29       20,053                   20,053  
SH Global Infrastructure Professional Investment Type Private Special Asset Investment Trust
No.7-2
    24,522       71       17,516                   17,516  
Korea Omega-Shinhan Project Fund I
    23,260       50       11,630                   11,630  
Samsung SRA Real Estate Professional Private 45
    125,727       25       31,432                   31,432  
IBK Global New Renewable Energy Special Asset Professional Private2
    111,423       29       32,296                   32,296  
VS Cornerstone Fund
    7,966       41       3,280                   3,280  
NH-Amundi
US Infrastructure Private Fund2
    114,737       26       29,725                   29,725  
SH Japan Photovoltaic Private Special Asset Investment Trust No.2
    7,711       30       2,313                   2,313  
Kakao-Shinhan 1st TNYT Fund
    40,857       49       19,866                   19,866  
Pacific Private Placement Real Estate Fund No.40
    47,001       25       11,624                   11,624  
Mastern Private Real Estate Loan Fund No.2
    9,056       34       3,040                   3,040  
LB Scotland Amazon Fulfillment Center Fund 29
    44,093       70       30,928                   30,928  
JR AMC Hungary Budapest Office Fund 16
    38,954       33       12,687                 12,687  
EDNCENTRAL Co., Ltd. (*2)
    (42,159     13       -5,677           5,677        
Future-Creation Neoplux Venture Capital Fund
    16,495       16       2,680                 2,680  
Gyeonggi-Neoplux Superman Fund
    23,234       22       5,056                 5,056  
NewWave 6th Fund
    45,719       30       13,716                 13,716  
Neoplux No.3 Private Equity Fund
    189,791       10       18,981                 18,981  
PCC Amberstone Private Equity Fund I
    79,640       22       17,258                   17,258  
KIAMCO POWERLOAN TRUST 4th
    95,208       47       45,099                 45,099  
 
F-2
12
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
Mastern Opportunity Seeking Real Estate Fund II
 
W
59,112
 
    22       13,135                 13,135  
Neoplux Market-Frontier Secondary Fund
    52,827       20       10,427                 10,427  
Harvest Private Equity Fund II
    13,500       22       2,978                 2,978  
Synergy Green New Deal 1st New Technology Business Investment Fund
    36,617       28       10,315                 10,315  
KIAMCO Vietnam Solar Special Asset Private Investment Trust
    13,671       50       6,836                 6,836  
SHINHAN-NEO
Core Industrial Technology Fund
    27,370       50       13,616                   13,616  
SHBNPP Green New Deal Energy Professional Investment Type Private Special Asset Investment Trust No.2
    77,853       30       23,356                   23,356  
SIMONE Mezzanine Fund No.3
    4,175       29       1,202                   1,202  
Eum Private Equity Fund No.7
    43,651       21       9,166                   9,166  
Kiwoom Hero No.4 Private Equity Fund
    16,351       21       3,442                   3,442  
Vogo Canister Professional Trust Private Fund I
    124,837       37       45,871                   45,871  
Timefolio The
Venture-V
second
    27,989       21       5,801                   5,801  
Shinhan Smilegate Global PEF I
    26,747       14       3,801                   3,801  
Genesis Eco No.1 PEF
    38,675       29       11,219                   11,219  
SHINHAN-NEO
Market-Frontier 2nd Fund
    76,511       43       32,670                   32,670  
NH-Synergy
Core Industrial New Technology Fund
    17,436       37       6,439                   6,439  
J& Moorim Jade Investment Fund
    19,771       25       4,920                   4,920  
Helios-KDBC Digital Contents 1st
    9,699       23       2,256                   2,256  
Ulmus SHC innovation investment fund
    23,059       24       5,543                   5,543  
T Core Industrial Technology 1st Venture PEF
    13,518       31       4,254                   4,254  
Fine Value POST IPO No.5 Private Equity Fund
    9,414       40       3,766                   3,766  
TI First Property Private Investment Trust 1
    7,755       40       3,102                   3,102  
MPLUS Professional Private Real Estate Fund 25
    5,659       42       2,358                   2,358  
IBKC Global Contents Investment Fund
    19,274       24       4,701                   4,701  
Hanyang-Meritz 1 Fund
    13,201       23       2,981                   2,981  
Kiwoom-Shinhan Innovation Fund 2
    21,384       43       9,165                   9,165  
ETRI Holdings-Shinhan 1st Unicorn Fund
    6,589       50       3,295                   3,295  
SJ ESG Innovative Growth Fund
    14,692       29       4,198                   4,198  
AVES 1st Corporate Recovery Private Equity Fund
    6,258       76       4,768                   4,768  
JS Shinhan Private Equity Fund
    128,130       4       4,933                   4,933  
 
F-21
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
Daishin Newgen New Technology Investment Fund 1st
 
W
12,018
 
    51       6,082                   6,082  
META ESG Private Equity Fund I
    21,062       27       5,771                   5,771  
PHAROS DK FUND
    10,157       24       2,462                   2,462  
Shinhan VC tomorrow venture fund 1
    114,103       40       45,210                   45,210  
H-IOTA
Fund
    38,382       25       9,524                   9,524  
Stonebridge-Shinhan Unicorn Secondary Fund
    28,550       26       7,427                   7,427  
Tres-Yujin Trust
    20,717       50       10,359                   10,359  
Shinhan-Time mezzanine blind Fund
    28,242       50       14,121                   14,121  
Capstone REITs No.26
    11,499       50       5,750                   5,750  
JB Incheon-Bucheon REITS No.54
    12,661       39       4,978                   4,978  
Hankook Smart Real Asset Investment Trust No.3
    23,005       33       7,668                   7,668  
JB Hwaseong-Hadong REITs No.53
    16,059       31       4,983                   4,983  
KB Oaktree Trust No.3
    26,003       33       8,668                   8,668  
Daehan No.36 Office Asset Management Company
    46,790       48       22,482                   22,482  
Rhinos Premier Mezzanine Private Investment Fund No.1
    10,944       28       3,056                   3,056  
SH Real Estate Loan Investment Type Private Real Estate Investment Trust No.2
    211,132       30       62,769                   62,769  
Shinhan JigaeNamsan Road Private Special Asset Investment Trust
    166,737       25       41,434                   41,434  
SKS-Yozma
Fund No.1
    11,574       30       3,455                   3,455  
KB Distribution Private Real Estate
3-1
    69,268       38       25,976                   25,976  
Pacific Private Investment Trust
No.49-1
    34,532       79       27,377                   27,377  
KIWOOM Real estate private placement fund for normal investors No. 31
    14,263       60       8,558                   8,558  
RIFA Real estate private placement fund for normal investoes No. 51
    14,328       40       5,731                   5,731  
Fivetree general private equity fund No.15
    25,154       50       12,572                   12,572  
Shinhan-Kunicorn first Fund
    25,125       38       9,626                   9,626  
Shinhan-Quantum Startup Fund
    8,104       49       3,986                   3,986  
Shinhan Simone Fund I
    12,577       38       4,837                   4,837  
Korea Investment develop seed Trust No.1
    23,829       40       9,532                   9,532  
Tiger Green alpha Trust No.29
    30,002       95       28,573                   28,573  
STIC ALT Global II Private Equity Fund
    43,717       22       9,504                   9,504  
NH-Brain
EV Fund
    44,498       25       11,125                   11,125  
DDI LVC Master Real Estate Investment Trust Co., Ltd. (*1)
    43,808       15       6,571             12       6,583  
Leverent-Frontier 4th Venture PEF
    13,791       24       3,294                   3,294  
Find-Green New Deal 2nd Equity Fund
    19,778       23       4,465                   4,465  
 
F-21
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
ShinhanFitrin 1st Technology Business Investment Association
 
W
27,951
 
    16       4,519                   4,519  
Koramco Private Real Estate Fund 143
    22,002       30       6,667                   6,667  
Korea Investment Top Mezzanine Private Real Esate Trust No.1
    45,074       22       10,016                   10,016  
LB YoungNam Logistics Private Trust No.40
    39,128       25       9,782                   9,782  
Shinhan-Cognitive
Start-up
Fund L.P.
    16,263       33       5,329                   5,329  
Cornerstone J&M Fund I
    13,081       27       3,488                   3,488  
Logisvalley Shinhan REIT Co., Ltd. (*1)
    22,617       20       4,584             (986     3,598  
DA Value-Honest New Technology Investment Fund 1
    17,328       24       4,099                   4,099  
Shinhan-Ji
and Tec Smart Innovation Fund
    19,953       50       9,977                   9,977  
Shinhan-Gene and New Normal First Mover Venture Investment Equity Fund 1st
    13,935       50       6,968                   6,968  
Korea Investment Green Newdeal Infra Trust No.1
    36,667       28       10,257                   10,257  
BTS 2nd Private Equity Fund
    24,393       26       6,342                 6,342  
Shinhan Global Active REIT Co.Ltd.
    93,266       20       18,997                   18,997  
NH-J&-IBKC
Label Technology Fund
    35,052       28       9,747                   9,747  
Hanyang Time Mezzanine Fund
    10,542       29       3,012                   3,012  
Shinhan-isquare Venture PEF 1
    10,715       40       4,286                   4,286  
Capstone Develop Frontier Trust
    35,221       21       7,547                   7,547  
Nextrade Co., Ltd.
    121,249       8       9,700                   9,700  
SH 1.5years Maturity Investment Type Security Investment Trust No.2
    16,613       29       4,835                   4,835  
Eventus-IBKC LIB Fund
    30,317       22       6,632                   6,632  
IBKC-Behigh Fund 1st
    10,828       30       3,219                   3,219  
ON No.1 Private Equity Fund
    18,624       29       5,321                   5,321  
Digital New Deal Kappa Private Equity Fund
    19,575       25       4,845                   4,845  
IBKCJS New Technology Fund No.1
    20,841       29       6,130                   6,130  
DS-Shinhan-JBWoori
New Media New Technology Investment Fund No.1
    47,054       21       9,803                   9,803  
VOGO Debt Strategy General Private Real Estate Investment Trust No. 18
    42,046       29       12,013                   12,013  
Koramco IPO LEITS Mezzanine General Private Investment Trust No. 38
    4,228       75       3,171                   3,171  
TogetherKorea Private Investment Trust No. 6
    5,271       100       5,270                   5,270  
TogetherKorea Private Investment Trust No. 7
    5,271       100       5,270                   5,270  
Kiwoom Core Industrial Technology Investment Fund No.3
    12,028       35       4,180                   4,180  
Penture
K-Content
Investment Fund
    25,599       22       5,622                   5,622  
 
F-21
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
2023
Shinhan-JB
Woori-Daeshin Listed Companies New Technology Fund
 
W
26,562
 
    30       7,969                   7,969  
Hana Alternative Investment Kosmes PCBO General PEF No. 1
    13,790       37       5,107                   5,107  
Shinhan-timefolio Bio Development Investment Fund
    12,249       48       5,927                   5,927  
Shinhan
M&A-ESG
Fund
    17,868       23       4,169                   4,169  
Shinhan SM Office Value Add – Outsource Management Real Estate Investment Co., Ltd. –
    37,189       28       10,574                   10,574  
KDBC meta-enter New Technology investment fund
    24,886       28       6,940                   6,940  
Shinhan Time Secondary Blind New Technology Investment Trust
    10,008       48       4,754                   4,754  
Shinhan DS Secondary Investment Fund
    18,693       40       7,477                   7,477  
Shinhan-openwater
pre-IPO
Investment Trust 1
    9,946       50       4,973                   4,973  
Shinhan-Eco
Venture Fund 2nd
    9,024       40       3,610                   3,610  
Heungkuk-Shinhan the1st Visionary Technology Investment Trust no. 1
    7,884       40       3,154                   3,154  
Hantoo Shinhan Lake
K-beauty
Technology Investment Trust
    43,416       23       9,969                   9,969  
Shinhan HB Wellness 1st Investment Trust
    10,284       49       4,992                   4,992  
Korea real Asset Fund No.3
    32,604       29       9,315                   9,315  
Igis Yongsan Office General PE Real Estate Inv. Trust No. 518
    73,457       31       23,131                   23,131  
Samsung-dunamu Innovative IT Technology Investment Trust No. 1
    19,730       23       4,536                   4,536  
Time Robotics New Technology Investment Trust
    13,283       30       3,966                   3,966  
Ascent-welcome Tehcnology Investment Trust No.2
    31,721       28       8,771                   8,771  
Igis General PE Real Estate Investment Trust
517-1
    53,725       96       51,736                   51,736  
Consus Osansegyo No.2
    16,208       50       8,104                   8,104  
Mastern General Private Real Estate Investment Trust No.189 (Type 1 Beneficiary Securities)
    23,927       33       7,822                   7,822  
Shinhan AIM Private Fund of Fund
9-B
    96,072       25       24,018                   24,018  
Shinhan General Private Real Estate Investment Trust No.3
    37,764       21       7,838                   7,838  
NH Absolute Project L General Private Investment Trust
    18,797       26       4,893                   4,893  
 
F-21
6
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
16.
Investments in associates (continued)
 
 
 
2023
 
Investees
 
Net assets

(a)
 
 
Ownership
(%)

(b)
 
 
Interests
in the net
assets

(a)*(b)
 
 
Intra-group
transactions
 
 
Others
 
 
Carrying

amount
 
Paros Kosdaq Venture General Private Investment Trust No. 5
 
W
8,994       67       5,994                   5,994  
Happy Pet Life Care New Technology Investment Association No.2
    11,521       30       3,456                   3,456  
Shinhan-Soo
Secondary Investment Association
    6,764       78       5,249                   5,249  
Others
    673,313             190,851             148       190,999  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
W
8,484,787             2,677,526       (5     14,510       2,692,031  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*1)
Others represents the adjustments of fair value when acquired.
  (*2)
Others are the amount of fair value adjustments that occurred at the time of acquisition and accumulated losses that were not recognized due to the suspension of equity method recognition as the investment account balance became “0” due to the accumulation of losses for the current period.
  (*3)
Others are the unrecognized equity method for preferred stocks without voting rights issued by the investee.
 
  (e)
The unrecognized equity method losses as of and for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
Investees
  
Unrecognized equity
method losses
    
Cumulative unrecognized
equity method losses
 
MSTEEL co.Ltd.
  
W
(371      (371
MIEL CO., LTD.
            (41
Shinhan Global Healthcare Fund 1
     (61      (214
Shinhan Global Healthcare Fund 2
     (82      (96
EDNCENTRAL Co., Ltd.
     (504      (998
  
 
 
    
 
 
 
  
W
(1,018      (1,720
  
 
 
    
 
 
 
 
    
2023
 
Investees
  
Unrecognized equity
method losses
    
Cumulative unrecognized
equity method losses
 
MIEL CO., LTD.
  
W
       (41
Shinhan Global Healthcare Fund 1
     61        (153
Shinhan Global Healthcare Fund 2
     75        (21
EDNCENTRAL Co., Ltd.
     (4,679      (5,677
Kiwoom Milestone Professional Private Real Estate Trust 19
     (19,433      (19,433
  
 
 
    
 
 
 
  
W
(23,976      (25,325
  
 
 
    
 
 
 
 
F-21
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
17.
Investment properties
 
  (a)
Investment properties as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Acquisition cost
  
W
513,986        410,475  
Accumulated depreciation
     (150,878      (152,669
  
 
 
    
 
 
 
Carrying amount
  
W
363,108        257,806  
  
 
 
    
 
 
 
 
  (b)
Changes in investment properties for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
  
W
675,391        363,108  
Acquisition
     10,090        5,479  
Disposal
     (230,148      (106,344
Depreciation
     (18,115      (15,058
Amounts transferred from (to) property and equipment
     9,554        16,678  
Amounts transferred from(to) assets held for sale (*)
     (83,664      (6,057
  
 
 
    
 
 
 
Ending balance
  
W
363,108        257,806  
  
 
 
    
 
 
 
 
  (*)
Comprise buildings and land, etc.
  (c)
Income and expenses on investment property for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Rental income
  
W
35,887        33,366        24,472  
Direct operating expenses for investment properties that generated rental income
     12,033        16,980        12,905  
 
  (d)
The fair value of investment property as of December 31, 2022 and 2023 is as follows:
 
    
2022
    
2023
 
Land and buildings (*)
  
W
1,063,031        1,044,491  
 
  (*)
Fair value of investment properties is estimated based in the recent market transaction conditions with an independent third party and certain significant unobservable inputs. Accordingly, fair value of investment properties is classified as level 3.
 
F-21
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
18.
Other assets
 
  Other
assets as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Accounts receivable
  
W
11,489,203        17,048,595  
Domestic exchange settlement debit
     6,034,816        5,024,787  
Guarantee deposits
     1,016,748        1,002,119  
Discounted present value
     (51,864      (52,660
Accrued income
     3,289,481        3,908,205  
Prepaid expense
     784,630        304,161  
Provisional payments
     378,993        405,201  
Sundry assets
     96,190        98,104  
Advance payments
     288,466        408,857  
Leased assets
     1,932,791        2,078,742  
Others
     173,864        165,163  
Allowances for credit loss of other assets
     (362,204      (465,430
  
 
 
    
 
 
 
    
W
25,071,114
     29,925,844  
  
 
 
    
 
 
 
 
19.
Leases
 
  (a)
Gross investment and present value of minimum lease payment of finance lease as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Gross investment
    
Unrealized interest

income
    
Present value of

minimum lease

payment
 
Not later than 1 year
  
W
654,159        82,286        571,873  
1 ~ 2 years
     477,216        55,860        421,356  
2 ~ 3 years
     379,998        36,353        343,645  
3 ~ 4 years
     312,014        20,816        291,198  
4 ~ 5 years
     250,568        7,415        243,153  
Later than 5 years
     1,682        4        1,678  
  
 
 
    
 
 
    
 
 
 
  
W
2,075,637        202,734        1,872,903  
  
 
 
    
 
 
    
 
 
 
 
 
(*)
Interest income on finance lease receivables recognized for the year ended December 31, 2022 is
W
64,679 million.
 
F-2
19

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
19.
Leases (continued)
 
    
2023
 
    
Gross investment
    
Unrealized interest

income
    
Present value of

minimum lease

payment
 
Not later than 1 year
  
W
898,235        95,269        802,966  
1 ~ 2 years
     458,736        28,398        430,338  
2 ~ 3 years
     359,893        19,220        340,673  
3 ~ 4 years
     324,331        6,155        318,176  
4 ~ 5 years
     155,615        6,399        149,216  
Later than 5 years
     1,411        3        1,408  
  
 
 
    
 
 
    
 
 
 
  
W
2,198,221        155,444        2,042,777  
  
 
 
    
 
 
    
 
 
 
 
  (*)
Interest income on finance lease receivables recognized for the year ended December 31, 2023 is
W
108,514 million.
 
  (b)
Minimum lease payment receivable schedule for lease contracts of the Group as lessor as of December 31, 2022 and 2023 are as follows:
 
 
i)
Finance lease
 
    
2022
 
    
  Minimum lease  

payment
    
 Present value 

adjustment
    
Present value

of minimum

lease payment
 
Not later than 1 year
  
W
654,159        82,286        571,873  
1 ~ 2 years
     477,216        55,860        421,356  
2 ~ 3 years
     379,998        36,353        343,645  
3 ~ 4 years
     312,014        20,816        291,198  
4 ~ 5 years
     250,568        7,415        243,153  
Later than 5 years
     1,682        4        1,678  
  
 
 
    
 
 
    
 
 
 
  
W
2,075,637        202,734        1,872,903  
  
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
  Minimum lease  

payment
    
 Present value 

adjustment
    
Present value

of minimum

lease payment
 
Not later than 1 year
  
W
898,235        95,269        802,966  
1 ~ 2 years
     458,736        28,398        430,338  
2 ~ 3 years
     359,893        19,220        340,673  
3 ~ 4 years
     324,331        6,155        318,176  
4 ~ 5 years
     155,615        6,399        149,216  
Later than 5 years
     1,411        3        1,408  
  
 
 
    
 
 
    
 
 
 
  
W
2,198,221        155,444        2,042,777  
  
 
 
    
 
 
    
 
 
 
 
F-2
2
0
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
19.
Leases (continued)
 
 
ii)
Operating lease
 
    
Minimum lease payment
 
    
2022
    
2023
 
Not later than 1 year
  
W
513,245        576,017  
1 ~ 2 years
     439,678        460,075  
2 ~ 3 years
     322,125        320,463  
3 ~ 4 years
     189,375        177,914  
4 ~ 5 years
     72,000        55,548  
Later than 5 years
     6,997        453  
  
 
 
    
 
 
 
  
W
1,543,420        1,590,470  
  
 
 
    
 
 
 
 
  (c)
Changes in operating lease assets for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
  
W
1,393,738        1,930,503  
Acquisition
     1,017,137        762,996  
Disposal
     (128,950      (171,192
Depreciation
     (351,208      (445,006
Amounts transferred from (to) property and equipment
     (214      (221
  
 
 
    
 
 
 
Ending balance
  
W
1,930,503        2,077,080  
  
 
 
    
 
 
 
 
  (d)
The details of the
right-of-use
assets by the lessee’s underlying asset type as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Acquisition

cost
    
Accumulated

depreciation
    
Carrying

amount
 
Real estate
  
W
1,124,151        (538,076      586,075  
Vehicle
     51,644        (29,317      22,327  
Others
     32,933        (22,125      10,808  
  
 
 
    
 
 
    
 
 
 
  
W
1,208,728        (589,518      619,210  
  
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Acquisition

cost
    
Accumulated

depreciation
    
Carrying

amount
 
Real estate
  
W
1,282,462        (715,521      566,941  
Vehicle
     57,534        (29,117      28,417  
Others
     38,031        (26,914      11,117  
  
 
 
    
 
 
    
 
 
 
  
W
1,378,027        (771,552      606,475  
  
 
 
    
 
 
    
 
 
 
 
F-2
2
1

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
19.
Leases (continued)
 
  (e)
The details of the changes in the
right-of-use
assets for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Real estate
    
Vehicle
    
Others
    
Total
 
Beginning balance
  
W
574,041        21,849        12,237        608,127  
Acquisition
     350,328        14,834        3,991        369,153  
Disposal
     (72,323      (2,404      (836      (75,563
Depreciation (*)
     (271,299      (12,004      (4,583      (287,886
Effects of foreign currency movements
     4,277        52        (1      4,328  
Business combination
     1,051                      1,051  
  
 
 
    
 
 
    
 
 
    
 
 
 
Ending balance
  
W
586,075        22,327        10,808        619,210  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Real estate
    
Vehicle
    
Others
    
Total
 
Beginning balance
  
W
586,075        22,327        10,808        619,210  
Acquisition
     340,809        23,039        6,876        370,724  
Disposal
     (66,392      (3,388      (1,272      (71,052
Depreciation (*)
     (294,895      (13,565      (5,295      (313,755
Effects of foreign currency movements
     1,344        4               1,348  
  
 
 
    
 
 
    
 
 
    
 
 
 
Ending balance
  
W
566,941        28,417        11,117        606,475  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*)
Included in general administrative expense, other operating income(expense) and insurance service expense of the consolidated statements of comprehensive income.
 
  (f)
The details of the maturity of the lease liability as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
1 month

or less
    
1 month ~

3 months

or less
    
3 months ~

6 months

or less
    
6 months ~

1 year

or less
    
1 year ~

5 years

or less
    
More than

5 years
    
Total
 
Real estate
  
W
26,601        34,980        48,209        84,706        315,267        74,190        583,953  
Vehicle
     4,999        1,851        2,543        4,566        13,910        92        27,961  
Others
     463        588        1,151        2,219        6,994        10        11,425  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
32,063        37,419        51,903        91,491        336,171        74,292        623,339  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
1 month

or less
    
1 month ~

3 months

or less
    
3 months ~

6 months

or less
    
6 months ~

1 year

or less
    
1 year ~

5 years

or less
    
More than

5 years
    
Total
 
Real estate
  
W
35,167        36,612        51,621        83,202        305,694        54,961        567,257  
Vehicle
     6,908        1,705        2,380        5,559        18,333        434        35,319  
Others
     639        658        1,223        2,438        6,380               11,338  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
W
42,714        38,975        55,224        91,199        330,407        55,395        613,914  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*)
The above amounts are based on undiscounted cash flows, and have been classified at the earliest maturity that the Group has the obligation to pay.
 
F-2
2
2

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
19.
Leases (continued)
 
  (g)
The lease payments for
low-value
assets and short-term leases for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Low-value
assets
  
W
6,888        7,016  
Short-term lease (*)
     268        1,841  
  
 
 
    
 
 
 
Total
  
W
7,156        8,857  
  
 
 
    
 
 
 
 
  (*)
The payments for leases with terms less than 1 month are included.
 
20.
Pledged assets
 
  (a)
Assets pledged as collateral as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
    
Reasons for collateral
Loans at fair value through profit or loss
  
W
       49,902      Pledge for borrowing transaction
Loans at amortized cost
            124,420      Pledge for borrowing transaction
Securities:
        
Securities at FVTPL
     12,714,420        18,525,421      Customer RP, etc.
Securities at FVOCI
     9,383,156        12,164,955      Borrowings, Settlement security for Bank of Korea, Borrowing securities, etc.
Securities at amortized cost
     14,913,535        17,659,715      Borrowings, Settlement security for Bank of Korea, Customer RP, etc.
  
 
 
    
 
 
    
 
     37,011,111        48,350,091     
  
 
 
    
 
 
    
Deposits at amortized cost
     1,883,725        1,500,246      Borrowings, etc.
Property and Equipment
(real estate)
     29,288        5,039      Establishing the right to collateral security, etc.
  
 
 
    
 
 
    
 
  
W
38,924,124        50,029,698     
  
 
 
    
 
 
    
 
  (*)
The carrying amounts of assets pledged that the pledgees have the right to sell or
re-pledge
regardless of the Group’s default as of December 31, 2022 and 2023 are
W
9,754,980 million and
W
16,345,580 million, respectively.
 
  (b)
The fair value of collateral held that the Group has the right to sell or
re-pledge
regardless of the pledger’s default as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
    
The fair value of

assets received

as collateral
    
The fair value of

collateral sold or

re-provided as collateral
    
The fair value of

assets received

as collateral
    
The fair value of

collateral sold or

re-provided as collateral
 
Securities
  
W
3,750,199               14,372,408         
 
F-22
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
21.
Deposits
 
  Deposits
as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Demand deposits:
     
Korean won
  
W
132,604,867        128,035,326  
Foreign currencies
     24,841,409        23,141,715  
  
 
 
    
 
 
 
     157,446,276        151,177,041  
  
 
 
    
 
 
 
Time deposits:
     
Korean won
     171,355,724        175,191,964  
Foreign currencies
     24,910,187        26,914,722  
  
 
 
    
 
 
 
     196,265,911        202,106,686  
  
 
 
    
 
 
 
Certificates of deposits
     14,921,375        12,059,730  
Discount note deposits
     6,631,858        7,614,701  
CMA
     4,634,010        4,950,392  
Others
     3,088,864        3,604,114  
  
 
 
    
 
 
 
  
W
382,988,294        381,512,664  
  
 
 
    
 
 
 
 
22.
Financial liabilities at fair value through profit or loss
Financial liabilities at fair value through profit or loss as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Securities sold:
     
Stocks
  
W
278,341        628,225  
Bonds
     438,689        477,626  
Others
     7,074        343,783  
  
 
 
    
 
 
 
     724,104        1,449,634  
Gold/silver deposits
     422,006        419,343  
  
 
 
    
 
 
 
  
W
1,146,110        1,868,977  
  
 
 
    
 
 
 
 
23.
Financial liabilities designated at fair value through profit or loss
 
  (a)
Financial liabilities designated at fair value through profit or loss as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
    
Reason for designation
 
Equity-linked securities sold
  
W
5,437,434        5,610,256        Compound financial instrument  
Securities sold with embedded derivatives
     2,882,607        1,931,639     
Debt securities issued
     47,327        254,832       
Fair value measurement
and management
 
 
  
 
 
    
 
 
    
  
W
8,367,368        7,796,727     
  
 
 
    
 
 
    
 
  (*)
The Group designated the financial liabilities at the initial recognition (or subsequently) in accordance with paragraph 6.7.1 of IFRS 9 as financial liabilities at fair value through profit or loss.
 
F-22
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
23.
Financial liabilities designated at fair value through profit or loss (continued)
 
Maximum credit risk exposure of the financial liabilities designated at fair value through profit or loss amounts to
W
7,796,727 million as of December 31, 2023. Increase in values of the liability due to credit risk changes is
W
4,011 million for the year ended December 31, 2023 and the accumulated changes in values are
W
(-)5,278 million as of December 31, 2023.
 
  (b)
The difference between the carrying amount of financial liabilities designated at fair value through profit or loss and the amount required to be paid at contractual maturity as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Expiration payment
  
W
7,733,506        7,519,962  
Carrying amount
     8,367,368        7,796,727  
  
 
 
    
 
 
 
Difference from carrying amount
  
W
(633,862      (276,765
  
 
 
    
 
 
 
 
24.
Borrowings
Borrowings as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
     Interest
rate (%)
     Amount      Interest
rate (%)
     Amount  
Borrowings denominated in Korean won:
           
Borrowings from Bank of Korea
     0.25~1.75     
W
5,100,325        2.00~2.00     
W
2,562,162  
Others
     0.00~7.60        23,091,971        0.00~7.83        25,077,825  
     
 
 
       
 
 
 
        28,192,296           27,639,987  
     
 
 
       
 
 
 
Borrowings denominated in foreign currencies:
           
Overdraft due from banks
     0.00~0.30        48,072        0.00~0.00        34,072  
Borrowings from banks
     0.15~21.20        7,811,701        0.00~14.85        7,331,197  
Others
     0.00~22.65        2,397,605        0.00~17.50        2,674,834  
     
 
 
       
 
 
 
        10,257,378           10,040,103  
     
 
 
       
 
 
 
Call money
     0.05~6.30        1,276,301        0.02~5.88        2,195,849  
Bill of sale
     0.00~3.95        15,057        0.00~3.65        11,252  
Bonds sold under repurchase agreements
     0.00~6.80        9,544,536        0.00~6.74        17,312,576  
Deferred origination costs
        (6,393         (298,415
     
 
 
       
 
 
 
     
W
49,279,175        
W
56,901,352  
     
 
 
       
 
 
 
 
F-22
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
25.
Debt securities issued
Debt securities issued as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
    
Interest

rate (%)
  
Amount
    
Interest

rate (%)
    
Amount
 
Debt securities issued in Korean won:
           
Debt securities issued
   0.05~9.00   
W
61,038,481        0.00~7.70     
W
65,801,744  
Subordinated debt securities issued
   2.20~4.17      3,275,225        2.20~5.20        2,860,105  
Gain on fair value hedges
   —       (348,700      —         (225,750
Discount on debt securities issued
   —       (37,943      —         (53,857
     
 
 
       
 
 
 
        63,927,063           68,382,242  
     
 
 
       
 
 
 
Debt securities issued in foreign
currencies:
           
Debt securities issued
   0.25~7.59      9,586,831        0.25~7.36        9,697,265  
Subordinated debt securities issued
   3.34~5.10      4,145,264        3.34~5.00        3,768,942  
Gain on fair value hedges
   —       (324,901      —         (240,483
Discount on debt securities issued
   —       (45,474      —         (46,241
     
 
 
       
 
 
 
        13,361,720           13,179,483  
     
 
 
       
 
 
 
     
W
77,288,783        
W
81,561,725  
     
 
 
       
 
 
 
 
26.
Defined benefit plans
(a) Defined benefit plan assets and obligations
The Group has operated a defined benefit plan and calculates defined benefit obligations based on the employee’s pension compensation benefits and service period.
Defined benefit obligations and plan assets as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Present value of defined benefit obligations
  
W
1,934,643        2,219,490  
Fair value of plan assets
     (2,376,817      (2,266,248
  
 
 
    
 
 
 
Recognized liabilities(assets) for defined benefit obligations (*)
  
W
(442,174      (46,758
  
 
 
    
 
 
 
 
  (*)
The asset for defined benefit obligation of
W
442,174 million as of December 31, 2022 is the net defined benefit
assets
of
W
456,838 million less the net defined
benefit liabilities
of
W
14,664 million. In addition, the asset for defined benefit obligation of
W
46,758 million as of December 31, 2023 is the net defined benefit assets of
W
114,378 million less the net defined
benefit 
liabilities of
W
67,620 million
 
F-22
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
26.
Defined benefit plans (continued)
 
  (b)
Changes in the present value of defined benefit obligation and plan assets for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Defined benefit

obligation
    
Plan assets
    
Net defined

benefit

liabilities (assets)
 
Beginning balance
  
W
2,205,869        (2,296,685      (90,816
Included in profit or loss:
        
Current service cost
     170,772               170,772  
Past service cost
     8,330               8,330  
Net interest expense (income)
     72,307        (78,823      (6,516
Settlement loss (gain)
     (466             (466
  
 
 
    
 
 
    
 
 
 
     250,943        (78,823      172,120  
  
 
 
    
 
 
    
 
 
 
Included in other comprehensive income:
        
Remeasurement loss (gain) :
        
- Actuarial losses (gains) arising from:
        
Demographic assumptions
     (938             (938
Financial assumptions
     (419,764             (419,764
Experience adjustment
     35,758               35,758  
- Return on plan assets excluding interest income
            36,725        36,725  
  
 
 
    
 
 
    
 
 
 
     (384,944      36,725        (348,219
  
 
 
    
 
 
    
 
 
 
Other:
        
Benefits paid by the plan
     (138,290      145,130        6,840  
Contributions paid into the plan
            (183,164      (183,164
Changes in the scope of consolidation
     1,507               1,507  
Effect of changes in foreign exchange rates
     (442             (442
  
 
 
    
 
 
    
 
 
 
     (137,225      (38,034      (175,259
  
 
 
    
 
 
    
 
 
 
Ending balance
  
W
1,934,643        (2,376,817      (442,174
  
 
 
    
 
 
    
 
 
 
 
F-22
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
26.
Defined benefit plans (continued)
 
    
2023
 
    
Defined benefit

obligation
    
Plan assets
    
Net defined

benefit

liabilities (assets)
 
Beginning balance
  
W
1,934,643        (2,376,817      (442,174
Included in profit or loss:
        
Current service cost
     143,259               143,259  
Past service cost
     92               92  
Net interest expense (income)
     104,546        (138,254      (33,708
Settlement loss (gain)
     7,633        5        7,638  
  
 
 
    
 
 
    
 
 
 
     255,530        (138,249      117,281  
  
 
 
    
 
 
    
 
 
 
Included in other comprehensive income:
        
Remeasurement loss:
        
- Actuarial losses arising from:
        
Demographic assumptions
     106,072               106,072  
Financial assumptions
     123,204        1,723        124,927  
Experience adjustment
     5,925               5,925  
- Return on plan assets excluding interest income
     195        34,233        34,428  
  
 
 
    
 
 
    
 
 
 
     235,396        35,956        271,352  
  
 
 
    
 
 
    
 
 
 
Other:
        
Benefits paid by the plan
     (207,515      295,185        87,670  
Contributions paid into the plan
     (13      (82,323      (82,336
Changes in the scope of consolidation
     93               93  
Effect of changes in foreign exchange rates
     1,356               1,356  
  
 
 
    
 
 
    
 
 
 
     (206,079      212,862        6,783  
  
 
 
    
 
 
    
 
 
 
Ending balance
  
W
2,219,490        (2,266,248      (46,758
  
 
 
    
 
 
    
 
 
 
 
  (*)
Profit and loss related to defined benefit plans are all included in the general administrative expense.
 
  (c)
The composition of plan assets as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Plan assets comprise:
     
Debt securities
  
W
31,140        5,002  
Due from banks
     2,115,397        2,044,101  
Others
     230,280        217,145  
  
 
 
    
 
 
 
  
W
2,376,817        2,266,248  
  
 
 
    
 
 
 
 
F-22
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
26.
Defined benefit plans (continued)
 
  (d)
Actuarial assumptions as of December 31, 2022 and 2023 are as follows:
 
    
2022
  
2023
 
Description
Discount rate
   5.05%~5.93%    4.00%~5.20%   AA0 corporate bond yields
Future salary increase rate
   2.00%~7.00%
+ Upgrade rate
   0.00%~7.00%
+ Upgrade rate
  Average for 5 years
Weighted average maturity
  
6.7
years~
10.9 years
   1.00 years~
11.50 years
 
 
  (e)
Sensitivity analysis
As of December 31, 2022 and 2023, reasonably possible changes in one of the relevant actuarial assumptions, holding other assumptions constant, would have affected the defined benefit obligation by the amounts shown below.
 
    
2022
 
    
Defined benefit obligation
 
     Increase      Decrease  
Discount rate (1%p movement)
  
W
(154,651      168,565  
Future salary increase rate (1%p movement)
     172,716        (160,649
 
    
2023
 
    
Defined benefit obligation
 
     Increase      Decrease  
Discount rate (1%p movement)
  
W
(190,760      205,916  
Future salary increase rate (1%p movement)
     209,531        (196,909
 
  (f)
The Group’s estimated contribution is
W
162,769 million as of December 31, 2024.
 
27.
Provisions
 
  (a)
Provisions as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Asset retirement obligations
  
W
91,571        99,927  
Expected loss related to litigation
     29,238        31,371  
Unused credit commitments
     317,590        355,591  
Guarantee contracts issued
     83,411        63,161  
Financial guarantee contracts issued
     55,828        39,998  
Non-financial
guarantee contracts issued
     27,583        23,163  
Others (*)
     744,504        819,616  
  
 
 
    
 
 
 
  
W
1,266,314        1,369,666  
  
 
 
    
 
 
 
 
  (*)
As of December 31, 2022 and 2023, the Group recognizes a provision of
W
574,013 million and
W
360,137 million, respectively, an estimated amount which is highly probable to be paid for customer losses expected due to delays in redemption of Lime CI funds, etc. As of
 
F-22
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
27.
Provisions (continued)
 
  December 31, 2023, the Group recognizes a provision of
W
293,824 million for vulnerable groups such as self-employed people, small business owners and institutions supporting vulnerable groups, etc. in accordance with the “Banking financial support plan for people’s livelihood”.
 
  (b)
Changes in provision for unused credit commitments and financial guarantee contracts issued for the years ended December 31, 2022 and 2023 are as follows:
 
   
2022
 
   
Unused credit commitments
   
Financial guarantee contracts issued
   
Total
 
   
12 months

expected

credit loss
   
Life time

expected

credit loss
   
Impaired

financial

asset
   
12 months

expected

credit loss
   
Life time

expected

credit loss
   
Impaired

financial

asset
 
Beginning balance
 
W
150,573       147,511       1,924       48,607       6,709       28       355,352  
Transfer (from) to 12 months expected credit loss
    68,226       (67,945     (281     2,680       (2,680            
Transfer (from) to life time expected credit loss
    (10,794     10,842       (48     (3,715     3,715              
Transfer (from) to impaired financial asset
    (316     (1,274     1,590                          
Provided (reversed)
    (30,016     50,733       (1,155     (972     537       5       19,132  
Change in foreign exchange rate
    (2,068     131             910       118             (909
Others (*)
    (43                 603       (712     (5     (157
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
175,562       139,998       2,030       48,113       7,687       28       373,418  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Others include effects of the provision from the new financial guarantee contracts measured at fair value, and the expired contracts, the change of discount rate and others.
   
2023
 
   
Unused credit commitments
   
Financial guarantee contracts issued
   
Total
 
   
12 months

expected

credit loss
   
Life time

expected

credit loss
   
Impaired

financial

asset
   
12 months

expected

credit loss
   
Life time

expected

credit loss
   
Impaired

financial

asset
 
Beginning balance
 
W
175,562       139,998       2,030       48,113       7,687       28       373,418  
Transfer (from) to 12 months expected credit loss
    65,058       (64,897     (161     3,921       (3,921            
Transfer (from) to life time expected credit loss
    (13,466     13,502       (36     (7,659     7,659              
Transfer (from) to impaired financial asset
    (609     (1,953     2,562       (530           530        
Provided (reversed)
    (20,883     42,506       15,327       150       70       (14     37,156  
Change in foreign exchange rate
    1,025       26             294       92       1       1,438  
Others (*)
                      (12,287     (3,997     (139     (16,423
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
206,687       129,182       19,722       32,002       7,590       406       395,589  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Others include effects of the provision from the new financial guarantee contracts measured at fair value, and the expired contracts, the change of discount rate and others.
 
F-2
30
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
27.
Provisions (continued)
 
  (c)
Changes in provisions for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Asset

retirement
   
Litigation
   
Guarantee
   
Others
   
Total
 
Beginning balance
  
W
82,123       9,693       26,578       693,110       811,504  
Provision(reversal)
     27,474       20,733       (410     127,460       175,257  
Provision used
     (25,228     (779           (75,355     (101,362
Change in foreign exchange rate
     4             1,352       315       1,671  
Others (*)
     7,090       (409     63       (1,026     5,718  
Business combination
     108                         108  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
91,571       29,238       27,583       744,504       892,896  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
    
2023
 
    
Asset
retirement
   
Litigation
   
Guarantee
   
Others
   
Total
 
Beginning balance
  
W
91,571       29,238       27,583       744,504       892,896  
Provision(reversal)
     4,771       2,266       (4,856     516,735       518,916  
Provision used
     (5,157     (193           (446,545     (451,895
Change in foreign exchange rate
                 412       1,127       1,539  
Others (*)
     8,742       60       24       3,795       12,621  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
  
W
99,927       31,371       23,163       819,616       974,077  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Others include increase in provisions based on the present value, the effect of changes in discount rate over the period and others.
 
  (d)
Asset retirement obligation liabilities represent the estimated cost to restore the existing leased properties which is discounted to the present value using the appropriate discount rate at the end of the reporting period. Disbursements of such costs are expected to incur at the end of lease contract. Such costs are reasonably estimated using the average lease year and the average restoration expenses. The average lease year is calculated based on the past
ten-year
historical data of the expired leases. The average restoration expense is calculated based on the actual costs incurred for the past three years using the three-year average inflation rate.
 
  (e)
Allowance for guarantees and acceptances as of December 31, 2022 and 2023 are as follows:
 
    
2022
   
2023
 
Outstanding guarantees and acceptances
  
W
12,154,088       12,503,445  
Contingent guarantees and acceptances
     4,565,829       4,337,751  
ABS and ABCP purchase commitments
     1,496,604       1,533,047  
Endorsed bill
     10,025       44  
  
 
 
   
 
 
 
  
W
18,226,546       18,374,287  
  
 
 
   
 
 
 
Allowance for loss on guarantees and acceptances
  
W
83,411       63,161  
Ratio
     0.46     0.34  
 
F-2
31

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts
 
  (a)
The details of insurance contract liabilities as of December 31, 2022 and 2023 are as follow:
 
 
 
2022
 
 
 
Life insurance
 
 
Non-life insurance
 
 
 
 
 
 
Death
 
 
Health
 
 
Pension
Savings
 
 
Variable
 
 
Etc.
 
 
Complex
 
 
Long-
term
 
 
General
 
 
Car
 
 
Total
 
Insurance contract assets
 
W
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Insurance contract liabilities (*)
 
 
14,562,428
 
 
 
4,989,899
 
 
 
21,137,691
 
 
 
5,124,028
 
 
 
1,528
 
 
 
 
 
 
3,376
 
 
 
85,672
 
 
 
1,767
 
 
 
45,906,389
 
Net insurance contract liabilities (assets) total
 
 
14,562,428
 
 
 
4,989,899
 
 
 
21,137,691
 
 
 
5,124,028
 
 
 
1,528
 
 
 
 
 
 
3,376
 
 
 
85,672
 
 
 
1,767
 
 
 
45,906,389
 
Reinsurance contract assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
59,018
 
 
 
 
 
 
29,754
 
 
 
 
 
 
88,772
 
Reinsurance contract liabilities
 
 
(24,661
 
 
(38,109
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(33
 
 
 
 
 
(62,803
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total net reinsurance contract assets (liabilities)
 
W
(24,661
 
 
(38,109
 
 
 
 
 
 
 
 
 
 
 
59,018
 
 
 
 
 
 
29,721
 
 
 
 
 
 
25,969
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2023
 
 
 
Life insurance
 
 
Non-life
insurance
 
 
 
 
 
 
Death
 
 
Health
 
 
Pension
Savings
 
 
Variable
 
 
Etc.
 
 
Complex
 
 
Long-
term
 
 
General
 
 
Car
 
 
Total
 
Insurance contract assets
 
W
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(444
 
 
(10,210
 
 
 
 
 
(10,654
Insurance contract liabilities (*)
 
 
16,895,075
 
 
 
5,347,357
 
 
 
20,536,870
 
 
 
5,445,493
 
 
 
5,001
 
 
 
 
 
 
 
 
 
102,921
 
 
 
1,515
 
 
 
48,334,232
 
Net insurance contract liabilities (assets) total
 
 
16,895,075
 
 
 
5,347,357
 
 
 
20,536,870
 
 
 
5,445,493
 
 
 
5,001
 
 
 
 
 
 
(444
 
 
92,711
 
 
 
1,515
 
 
 
48,323,578
 
Reinsurance contract assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
62,815
 
 
 
 
 
 
25,538
 
 
 
 
 
 
88,353
 
Reinsurance contract liabilities
 
 
(27,046
 
 
(66,075
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(41
 
 
(78
 
 
 
 
 
(93,240
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total net reinsurance contract assets (liabilities)
 
W
(27,046
 
 
(66,075
 
 
 
 
 
 
 
 
 
 
 
62,815
 
 
 
(41
 
 
25,460
 
 
 
 
 
 
(4,887
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(*)
As of December 31, 2022 and 2023 contractor’s share adjustment amount is excluded
W
(-)
1,616
 
million and
W
(-) 1,024 million, respectively.
 
 
(b)
The assumptions and calculation basis for the current estimates of future cash flows applied to the holding contract as of December 31, 2022 and 2023 are as follow:
 
F-2
3
2

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
    
Assumption value (%)
    
    
2022
  
2023
  
Transition point
  
Basis for calculation
Life insurance:
           
Cancellation rate    0.00~78.00    0.00~73.78    0.00~78.00    The ratio of the cancellation contract amount to the maintenance contract amount by payment category, product group, interest rate category, channel, and elapsed period calculated based on the last 5 years of experience statistics.
Loss rate    9.00771.00    17.00 ~ 756.00    11.00 ~ 833.00    - Other than general mortality: Ratio of accident insurance premium to
on-level
risk insurance premium by risk coverage and elapsed period based on the last five years of experience statistics
            - General mortality: Ratio of actual mortality rate to expected mortality rate by risk coverage and elapsed period based on empirical statistics from the past five years
Operating expense rate             Based on the Group’s experience statistics for the past one year or more, the business plan (budget) that reflects the future operating expense policy is used as basic statistics to calculate proportional unit costs such as conversion results, planner fees, number of new/existing contracts, new/continuing insurance premiums, and reserves.
Discount rate    4.38 ~ 5.17    3.75 ~ 4.80    1.55 ~ 4.95    Interest rate term structure based on Financial Supervisory Service disclosure standards
Risk adjustment confidence level for
non-financial
risks
   75.00    75.00    75.00    Under the assumption that the probability distribution of the present value of future cash flows at each reporting time follows a normal distribution, the portion where the 75% percentile exceeds the probability-weighted average of the present value of future cash flows is calculated as risk adjustment.
 
F-23
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
    
Assumption value (%)
    
    
2022
  
2023
  
Transition point
  
Basis for calculation
Non-life
insurance:
           
Cancellation rate
   General: 5.10~38.90    General: 0.54~38.56    General: 0.10~39.60    General: Calculated as the ratio of the number of canceled and effective contracts compared to the number of contracts with experience from July 2017 to June 2023
  
Long-term: 10.50~25.50
   Long-term: 1.60~25.25   
Long-term: 7.00~26.00
   Long-term: Calculated as the ratio of the number of canceled and effective contracts compared to the number of contracts with experience from October 2017 to June 2023
           
*  In case of long-term new products, application assumptions are used during product development due to lack of experience statistics of the consolidated entity.
Loss rate
   General: 48.80~100.00    General: 24.47~112.27    General: 13.60~158.30    General: Calculated as the ratio of incurred losses to experienced risk insurance premiums from July 2016 to June 2023
  
Long-term: 44.10~171.50
  
Long-term: 40.99~187.70
  
Long-term: 33.60~137.70
   Long-term: Calculated as the ratio of incurred losses to experienced risk insurance premiums from October 2017 to June 2023
           
*  In case of long-term new products, application assumptions are used during product development due to lack of experience statistics of the Group.
 
F-23
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
    
Assumption value (%)
  
Basis for calculation
    
2022
  
2023
  
Transition point
Operating expense rate
  
Contract conclusion cost:
Variable cost (%) 4.99~13.16
Fixed cost (won) 921~3,769
  
Contract conclusion cost:
Variable cost (%)
11.73~2170.24
Fixed cost (won)
44,653~68,795
  
Contract conclusion cost:
Variable cost (%) 6.02~10.96
Fixed cost (won) 902~1,896
   Using the Group’s experience statistics for the year immediately preceding the calculation (October 2022 - September 2023), the operating expense unit price was subdivided by workload and type of work on a portfolio basis, and calculated by applying the variable cost/fixed ratio according to the operating expense allocation standard.
  
Contract maintenance cost:
Variable cost (%) 4.7~21.19
Fixed cost (won) 0~2,004
  
Contract maintenance cost:
Variable cost (%) 31.73~36.37
Fixed cost (won) 2,220~2,538
  
Contract maintenance cost:
Variable cost (%) 2.4~22.56
Fixed cost (won) 0~1,655
  
Contract conclusion cost
- Variable cost: Distribution of contract variable cost compared to imported insurance premium
  
Damage investigation cost (%)
8.38~26.9
  
Damage investigation cost (%)
11.65~14.30
   Damage investigation cost (%) 20.7~30.7    - Fixed cost: Fixed cost distribution for contract conclusion compared to the number of new contracts
           
Contract maintenance cost
- Variable cost: Variable cost allocation for contract maintenance compared to earned insurance premiums
- Fixed cost: Fixed cost allocation for contract maintenance compared to the number of contracts held
           
Damage investigation cost: Amount of damage investigation cost allocated to the amount of damage incurred
*In case of long-term new products, application assumptions are used during product development due to lack of experience statistics of the consolidated entity
Discount rate
   4.71~4.95    4.55~4.80    1.546~4.95    Interest rate term structure based on Financial Supervisory Service disclosure standards
Risk adjustment confidence level for
non-financial
risks
   75.00    75.00    75.00    Under the assumption that the probability distribution of the present value of future cash flows at each reporting time follows a normal distribution, the portion where the 75% percentile exceeds the probability-weighted average of the present value of future cash flows is calculated as risk adjustment.
 
F-23
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (c)
The details of changes in the remaining coverage elements and occurrence elements of net insurance contract liabilities that did not apply the premium distribution for the years ended December 31, 2022 and 2023 are as follows:
 
 
  
 
  
2022
 
 
  
 
  
Remaining coverage elements
 
 
Accident factors that
occur
 
 
Total
 
 
  
 
  
Excluding loss factors
 
 
Loss factor
 
Beginning balance
  
Insurance contract assets
  
W
 
                 
  
Insurance contract liabilities
     50,883,599       984,570       1,861,002       53,729,171  
     
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
     50,883,599       984,570       1,861,002       53,729,171  
     
 
 
   
 
 
   
 
 
   
 
 
 
Insurance income
  
Retroactive modification method
     (1,653,048                 (1,653,048
  
fair value law
     (945,620                 (945,620
  
Etc.
     (132,798                 (132,798
     
 
 
   
 
 
   
 
 
   
 
 
 
        (2,731,466                 (2,731,466
     
 
 
   
 
 
   
 
 
   
 
 
 
Insurance service expenses   
Accrued insurance premiums and other incurred insurance service expenses
     165             1,478,369       1,478,534  
  
Changes in incident fulfillment cash flow
                 (37,104     (37,104
  
Costs related to
onerous
contracts
           (7,810           (7,810
  
Amortization of insurance acquisition Cash flows
     214,103                   214,103  
  
Etc.
     15,772       (14,929           843  
     
 
 
   
 
 
   
 
 
   
 
 
 
        230,040       (22,739     1,441,265       1,648,566  
     
 
 
   
 
 
   
 
 
   
 
 
 
Investment factors and insurance premium refund      (5,790,725           5,790,725        
Insurance finance income and expenses   
Current profit or loss
     785,938       19,074       58,382       863,394  
  
Other comprehensive income
     (6,290,667     (101,576     (4,093     (6,396,336
     
 
 
   
 
 
   
 
 
   
 
 
 
     
W
(5,504,729
    (82,502     54,289       (5,532,942
     
 
 
   
 
 
   
 
 
   
 
 
 
 
 
F-23
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
 
  
 
  
2022
 
 
  
 
  
Remaining coverage elements
 
 
Accident factors that
occur
 
 
Total
 
 
  
 
  
Excluding loss factors
 
 
Loss factor
 
Cash flow for the period   
Insurance premium received
  
W
6,875,883
 
                 6,875,883  
  
Insurance acquisition cash flow payment
     (841,325                  (841,325
  
Payment of insurance benefits and other insurance service expenses
     5,221              (1,463,750     (1,458,529
  
Receipt (payment) of investment elements and refund of insurance premiums
                  (5,873,670     (5,873,670
     
 
 
   
 
 
    
 
 
   
 
 
 
        6,039,779              (7,337,420     (1,297,641
     
 
 
   
 
 
    
 
 
   
 
 
 
Business combination         2,058       849        167       3,074  
     
 
 
   
 
 
    
 
 
   
 
 
 
Other increase/decrease         63       (63 )             
Ending balance   
Insurance contract assets
                         
  
Insurance contract liabilities
     43,128,619       880,115        1,810,028       45,818,762  
     
 
 
   
 
 
    
 
 
   
 
 
 
  
Net insurance contract liabilities
  
W
43,128,619
 
    880,115        1,810,028       45,818,762  
     
 
 
   
 
 
    
 
 
   
 
 
 
 
F-23
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
        
2023
 
         Remaining coverage elements     Accident factors that
occur
    Total  
         Excluding loss factors     Loss factor  
Beginning balance
   Insurance contract assets  
W
 
                 
  
Insurance contract liabilities
    43,128,619       880,115       1,810,028       45,818,762  
    
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
    43,128,619       880,115       1,810,028       45,818,762  
    
 
 
   
 
 
   
 
 
   
 
 
 
Insurance income
  
Retroactive modification method
    (1,484,047                 (1,484,047
  
Fair value method
    (958,369                 (958,369
  
Etc.
    (417,542                 (417,542
    
 
 
   
 
 
   
 
 
   
 
 
 
       (2,859,958                 (2,859,958
    
 
 
   
 
 
   
 
 
   
 
 
 
Insurance service expenses
  
Accrued insurance premiums and other incurred insurance service expenses
                1,513,580       1,513,580  
  
Changes in incident fulfillment cash flow
                11,468       11,468  
  
Costs related to onerous contracts
          (35,360           (35,360
  
Amortization of insurance acquisition cash flows
    262,280                   262,280  
  
Etc.
    (21,048     (16,548           (37,596
    
 
 
   
 
 
   
 
 
   
 
 
 
       241,232       (51,908     1,525,048       1,714,372  
    
 
 
   
 
 
   
 
 
   
 
 
 
Investment factors and insurance premium refund
    (5,281,435           5,281,435        
Insurance finance income and expenses
  
Current profit or loss
    2,134,312       21,300       62,861       2,218,473  
  
Other comprehensive income
    2,924,797       35,025       1,172       2,960,994  
    
 
 
   
 
 
   
 
 
   
 
 
 
    
W
5,059,109
 
    56,325       64,033       5,179,467  
    
 
 
   
 
 
   
 
 
   
 
 
 
 
F-23
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
        
2023
 
         Remaining coverage elements     Accident factors that
occur
    Total  
         Excluding loss factors     Loss factor  
Cash flow for the period
  
Insurance premium received
 
W
6,209,129
 
                6,209,129  
  
Insurance acquisition cash flow payment
    (979,176                 (979,176
  
Payment of insurance benefits and other insurance service expenses
    (715           (1,497,502     (1,498,217
  
Receipt (payment) of investment elements and refund of insurance premiums
                (5,355,137     (5,355,137
    
 
 
   
 
 
   
 
 
   
 
 
 
       5,229,238             (6,852,639     (1,623,401
    
 
 
   
 
 
   
 
 
   
 
 
 
Other increase/decrease
    269       (490     101       (120
Ending balance
  
Insurance contract assets
    (493           49       (444
  
Insurance contract liabilities
    45,517,567       884,042       1,827,957       48,229,566  
    
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
 
W
45,517,074
 
    884,042       1,828,006       48,229,122  
    
 
 
   
 
 
   
 
 
   
 
 
 
 
F-23
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (d)
The changes in the remaining coverage elements and occurrence elements of net insurance contract liabilities applying the premium allocation approach for the years ended December 31, 2022 and 2023 are as follow:
 
    
2022
 
         Remaining coverage elements     Accident factors that
occur
             
         Excluding loss factors     Loss factor     Present value estimate
of future cash flows
    Risk adjustment for
non-financial risks
    Total  
Beginning balance
  
Insurance contract assets
 
W
 
                       
  
Insurance contract liabilities
    219             348       23       590  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
    219             348       23       590  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Insurance income
       (10,264                       (10,264
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Insurance service expenses
  
Accrued insurance premiums and other incurred insurance service expenses
    8,187             3,903       5       12,095  
  
Changes in incident fulfillment cash flow
                1,257       225       1,482  
  
Costs related to
onerous
contracts
    (178     2,364                   2,186  
  
Amortization of insurance acquisition Cash flows
    3,541                         3,541  
  
Etc.
                             
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       11,550       2,364       5,160       230       19,304  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Investment factors and insurance premium refund
    (2           2              
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Insurance finance income and expenses
  
Current profit or loss
    618             (5           613  
  
Other comprehensive income
                (1           (1
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       618             (6           612  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Cash flow for the period
  
Insurance premium received
    31,741                         31,741  
  
Insurance acquisition cash flow payment
    (8,488                       (8,488
  
Payment of insurance benefits and other insurance service expenses
    (7,396           (3,514           (10,910
  
Receipt (payment) of investment elements and refund of insurance premiums
                (2           (2
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       15,857             (3,516           12,341  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Business Combination
       60,687       775       3,384       198       65,044  
Ending balance
  
Insurance contract assets
                             
  
Insurance contract liabilities
    78,665       3,139       5,372       451       87,627  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
 
W
78,665
 
    3,139       5,372       451       87,627  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
40

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
        
2023
 
         Remaining coverage elements     Accident factors that
occur
             
         Excluding loss factors     Loss factor     Present value estimate
of future cash flows
    Risk adjustment for
non-financial
risks
    Total  
Beginning balance
  
Insurance contract assets
 
W
 
                       
  
Insurance contract liabilities
    78,665       3,139       5,372       451       87,627  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
    78,665       3,139       5,372       451       87,627  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Insurance income
       (39,641                       (39,641
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Insurance service expenses
  
Accrued insurance premiums and other incurred insurance service expenses
    33             29,966       1,093       31,092  
  
Changes in incident fulfillment cash flow
                (2,669     (684     (3,353
  
Costs related to
onerous
contracts
    23       2,449                   2,472  
  
Amortization of insurance acquisition Cash flows
    4,126                         4,126  
  
Etc.
                70             70  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       4,182       2,449       27,367       409       34,407  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Investment factors and insurance premium refund
    (9           9              
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Insurance finance income and expenses
  
Current profit or loss
    2,412             67       10       2,489  
  
Other comprehensive income
                23       2       25  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       2,412             90       12       2,514  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Cash flow for the period
  
Insurance premium received
    46,680                         46,680  
  
Insurance acquisition cash flow payment
    (12,751                       (12,751
  
Payment of insurance benefits and other insurance service expenses
                (22,643           (22,643
  
Receipt (payment) of investment elements and refund of insurance premiums
                288             288  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       33,929             (22,355           11,574  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Other increase/decrease
       (1,684     (770     307       122       (2,025
Ending balance
  
Insurance contract assets
    (10,670     3       450       7       (10,210
  
Insurance contract liabilities
    88,524       4,815       10,340       987       104,666  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
 
W
77,854
 
    4,818       10,790       994       94,456  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
41

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (e)
Changes by measurement element in net insurance contract liabilities without applying the premium allocation approach for the years ended December 31, 2022 and 2023 are as follow:
 
 
  
 
 
2022
 
 
  
 
 
Present value estimate
 
 
Risk adjustment for
 
 
Contractual service margin
 
 
 
 
 
  
 
 
of future cash flows
 
 
non-financial
risks
 
 
Retrospective method
 
 
Fair value method
 
 
Etc.
 
 
Sub-total
 
 
Total
 
Beginning balance
  
Insurance contract assets
 
W
 
                                   
  
Insurance contract liabilities
    42,860,167       1,273,126       7,528,543       2,067,335             9,595,878       53,729,171  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net insurance contract liabilities
    42,860,167       1,273,126       7,528,543       2,067,335             9,595,878       53,729,171  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to future services
  
Change in contractual service margin adjustment estimate
    (46,515     7,259       (370,905     434,892       (24,732     39,255       (1
  
Change in unadjusted estimate of contractual service margin
    (75,617     (808                             (76,425
  
Initial recognition effect of new contracts for the current period
    (792,097     106,962                   753,751       753,751       68,616  
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       (914,229     113,413       (370,905     434,892       729,019       793,006       (7,810
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to current service
  
Contractual service margin amortization
                (632,727     (218,251     (50,830     (901,808     (901,808
  
Risk-adjusted change
          (109,301                             (109,301
  
Experience adjustment
    (26,844           (33                 (33     (26,877
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
       (26,844     (109,301     (632,760     (218,251     (50,830     (901,841     (1,037,986
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to past services
  
Adjustment of accident factors
    (27,113     (9,991                             (37,104
 
F-2
42

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
       
2022
 
        Present value estimate     Risk adjustment for     Contractual service margin        
  of future cash flows    
non-financial
risks
    Retrospective method     Fair value method     Etc.    
Sub-total
    Total  
Insurance finance income and expenses
 
Current profit or loss
 
W
501,746       36,907       240,829       67,170       16,742       324,741       863,394  
 
Other comprehensive income
    (6,243,862     (152,474                             (6,396,336
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
      (5,742,116     (115,567     240,829       67,170       16,742       324,741       (5,532,942
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Cash flow for the period
 
Insurance premium received
    6,875,883                                     6,875,883  
 
Insurance acquisition cash flow payment
    (841,325                                   (841,325
 
Payment of insurance benefits and other insurance service expenses
    (1,458,529                                   (1,458,529
 
Receipt (payment) of investment elements and refund of insurance premiums
    (5,873,670                                   (5,873,670
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
      (1,297,641                                   (1,297,641
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Business Combination
      (633     88       13             3,606       3,619       3,074  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
Insurance contract assets
                                         
 
Insurance contract liabilities
    34,851,591       1,151,768       6,765,720       2,351,146       698,537       9,815,403       45,818,762  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Net insurance contract liabilities
 
W
34,851,591       1,151,768       6,765,720       2,351,146       698,537       9,815,403       45,818,762  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-24
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
       
2023
 
        Present value estimate     Risk adjustment for     Contractual service margin        
        of future cash flows    
non-financial
risks
    Retrospective method     Fair value method     Etc.    
Sub-total
    Total  
Beginning balance
 
Insurance contract assets
 
W
                                     
 
Insurance contract liabilities
    34,851,591       1,151,768       6,765,720       2,351,146       698,537       9,815,403       45,818,762  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Net insurance contract liabilities
    34,851,591       1,151,768       6,765,720       2,351,146       698,537       9,815,403       45,818,762  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to future services
 
Change in contractual service margin adjustment estimate
    350,007       (84,549     (659,780     570,862       (176,540     (265,458      
 
Change in unadjusted estimate of contractual service margin
    (46,697     (4,196                 (158     (158     (51,051
 
Initial recognition effect of new contracts for the current period
    (991,607     105,353                   901,945       901,945       15,691  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
      (688,297     16,608       (659,780     570,862       725,247       636,329       (35,360
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to current service
 
Contractual service margin amortization
                (536,399     (215,795     (162,449     (914,643     (914,643
 
Risk-adjusted change
          (101,902                             (101,902
 
Experience adjustment
    (105,141     (8                             (105,149
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
      (105,141     (101,910     (536,399     (215,795     (162,449     (914,643     (1,121,694
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to past services
 
Adjustment of accident factors
    21,880       (10,412                             11,468  
 
F-24
4
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
       
2023
 
       
Present value estimate
   
Risk adjustment for
   
Contractual service margin
       
       
of future cash flows
   
non-financial
risks
   
Retrospective method
   
Fair value method
   
Etc.
   
Sub-total
   
Total
 
Insurance finance income and expenses
 
Current profit or loss
 
W
1,848,652
 
    42,200       203,297       76,583       47,741       327,621       2,218,473  
 
Other comprehensive income
    2,907,587       53,407                               2,960,994  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
      4,756,239       95,607       203,297       76,583       47,741       327,621       5,179,467  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Cash flow for the period
 
Insurance premium received
    6,209,129                                     6,209,129  
 
Insurance acquisition cash flow payment
    (979,176                                   (979,176
 
Payment of insurance benefits and other insurance service expenses
    (1,498,217                                   (1,498,217
 
Receipt (payment) of investment elements and refund of insurance premiums
    (5,355,137                                   (5,355,137
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
      (1,623,401                                   (1,623,401
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Other increase/decrease
      (117     (3                             (120
Ending balance
 
Insurance contract assets
    (743     124                   175       175       (444
 
Insurance contract liabilities
    37,213,497       1,151,534       5,772,838       2,782,796       1,308,901       9,864,535       48,229,566  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Net insurance contract liabilities
 
W
37,212,754
 
    1,151,658       5,772,838       2,782,796       1,309,076       9,864,710       48,229,122  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-24
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (f)
Details of insurance contracts that did not apply the premium allocation approach recognized for the first time for the years ended December 31, 2022 and 2023 are as follow:
 
       
2022
 
        Present value estimate of future cash outflows     Present value estimate
of future cash inflows
    Risk adjustment for
non-financial
risks
    Contractual service
margin
    Total  
        Other than insurance
acquisition cash flow
amount
    Insurance acquisition
cash flow amount
 
Contract recognized for the first time in the period
  Except for loss burden contract set  
W
2,314,596
 
 
 
783,758
 
 
 
(3,948,951
 
 
96,846
 
 
 
753,751
 
 
 
 
  Loss burden contract set  
 
705,278
 
 
 
120,272
 
 
 
(767,050
 
 
10,116
 
 
 
 
 
 
68,616
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
W
3,019,874
 
    904,030       (4,716,001     106,962       753,751       68,616  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
       
2023
 
        Present value estimate of future cash outflows     Present value estimate
of future cash inflows
    Risk adjustment for
non-financial
risks
    Contractual service
margin
    Total  
        Other than insurance
acquisition cash flow
amount
    Insurance acquisition
cash flow amount
 
Contract recognized for the first time in the period
  Except for loss burden contract set  
W
2,790,412
 
 
 
975,895
 
 
 
(4,766,973
 
 
98,721
 
 
 
901,945
 
 
 
 
  Loss burden contract set  
 
154,524
 
 
 
63,685
 
 
 
(209,150
 
 
6,632
 
 
 
 
 
 
15,691
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
W
2,944,936
 
    1,039,580       (4,976,123     105,353       901,945       15,691  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-24
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (g)
The amount expected to be recognized in profit or loss in the future as contractual service margin for insurance contracts that do not apply the premium distribution approach as of December 31, 2022 and 2023 are as follow:
 
    
2022
 
    
Less than

1 year
    
1~2

years
    
2~5

years
    
5~10

years
    
More than

10 years
    
Total
 
Contractual Service Margin
  
W
834,346
 
     738,947        1,820,472        2,179,243        4,242,395        9,815,403  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Less than

1 year
    
1~2

years
    
2~5

years
    
5~10

years
    
More than

10 years
    
Total
 
Contractual Service Margin
  
W
867,208
 
     759,132        1,851,145        2,185,854        4,201,371        9,864,710  
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
  (h)
The composition details and fair value amounts of basic items of insurance contracts with direct participation characteristics as of December 31, 2022 and 2023 are as follow:
 
(*)
  
2022
    
2023
 
Cash and amortized cost measurement deposits
  
W
381,923
 
     322,933  
Financial assets measured at fair value through profit or loss
     3,831,526        3,934,491  
Amortized cost loan receivables
     44,319        66,790  
derivatives
     (961      674  
Etc.
     79,950        81,468  
  
 
 
    
 
 
 
  
W
4,336,757
 
     4,406,356  
  
 
 
    
 
 
 
 
  (*)
As of December 31, 2022 and 2023, the book value of financial assets (liabilities) of variable insurance is
W
5,695,788 million and
W
5,940,453 million.
 
F-24
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (i)
The details of changes in the remaining coverage elements and occurrence elements of reinsurance contract assets (liabilities) for which the premium distribution approach was not applied for the years ended December 31, 2022 and 2023 are as follow:
 
         
2022
 
         
Remaining coverage elements
   
Accident factors that

occur
   
Total
 
         
Excluding loss factors
   
Loss factor
 
Beginning balance
  
Reinsurance contract assets
  
W
 
                 
  
Reinsurance contract liabilities
     (372,952     31,824       59,364       (281,764
     
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
     (372,952     31,824       59,364       (281,764
     
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance revenue
  
Accrued reinsurance amount
                 66,383       66,383  
  
Changes in incident fulfillment cash flow
                 (25,677     (25,677
  
Etc.
           (5,724           (5,724
     
 
 
   
 
 
   
 
 
   
 
 
 
              (5,724     40,706       34,982  
     
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance service expense
  
Fair value method
     (53,430                 (53,430
  
Etc.
     (8,898                 (8,898
     
 
 
   
 
 
   
 
 
   
 
 
 
        (62,328                 (62,328
     
 
 
   
 
 
   
 
 
   
 
 
 
Recovery of investment elements and reinsurance premiums
     (146,377           146,377        
Reinsurance finance income and expense
  
Current profit or loss
     (1,852     73       600       (1,179
  
Other comprehensive income
     45,085       1,725       (490     46,320  
     
 
 
   
 
 
   
 
 
   
 
 
 
     
W
43,233
 
    1,798       110       45,141  
     
 
 
   
 
 
   
 
 
   
 
 
 
 
F-24
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2022
 
          Remaining coverage elements      Accident factors that
occur
    Total  
          Excluding loss recovery
factors
    Loss recovery
factor
 
Cash flow for the period
  
Reinsurance premium paid
  
W
440,630                    440,630  
  
Recovery of reinsurance proceeds and other reinsurance profits
                  (35,130     (35,130
  
Receipt of investment elements and recovery of reinsurance premiums
                  (145,284     (145,284
     
 
 
   
 
 
    
 
 
   
 
 
 
        440,630              (180,414     260,216  
     
 
 
   
 
 
    
 
 
   
 
 
 
Ending balance
  
Reinsurance contract assets
     8,453       5,236        45,328       59,017  
  
Reinsurance contract liabilities
     (106,247     22,662        20,815       (62,770
     
 
 
   
 
 
    
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
  
W
(97,794     27,898        66,143       (3,753
     
 
 
   
 
 
    
 
 
   
 
 
 
 
F-24
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2023
 
          Remaining coverage elements     Accident factors that
occur
    Total  
          Excluding loss factors     Loss factor  
Beginning balance
  
Reinsurance contract assets
  
W
8,453       5,236       45,328       59,017  
  
Reinsurance contract liabilities
     (106,247     22,662       20,815       (62,770
     
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
     (97,794     27,898       66,143       (3,753
     
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance revenue
  
Accrued reinsurance amount
                 72,651       72,651  
  
Changes in incident fulfillment cash flow
                 (32,100     (32,100
  
Etc.
     (1     (115           (116
     
 
 
   
 
 
   
 
 
   
 
 
 
        (1     (115     40,551       40,435  
     
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance service expense
  
Fair value method
     (52,637                 (52,637
  
Etc.
     (19,767     318             (19,449
     
 
 
   
 
 
   
 
 
   
 
 
 
        (72,404     318             (72,086
     
 
 
   
 
 
   
 
 
   
 
 
 
Recovery of investment elements and reinsurance premiums
     (152,684           152,684        
Reinsurance finance income and expense
  
Current profit or loss
     (2,156     29       1,263       (864
  
Other comprehensive income
     (28,793     384       116       (28,293
     
 
 
   
 
 
   
 
 
   
 
 
 
     
W
(30,949     413       1,379       (29,157
     
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
50

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2023
 
          Remaining coverage elements     Accident factors that
occur
    Total  
          Excluding loss recovery
factors
    Loss recovery factor  
Cash flow for the period
  
Reinsurance premium paid
  
W
229,319                   229,319  
  
Recovery of reinsurance proceeds and other reinsurance profits
                 (43,405     (43,405
  
Receipt of investment elements and recovery of reinsurance premiums
                 (152,052     (152,052
     
 
 
   
 
 
   
 
 
   
 
 
 
        229,319             (195,457     33,862  
     
 
 
   
 
 
   
 
 
   
 
 
 
Other increase/decrease
     745       (347     (47     351  
Ending balance
  
Reinsurance contract assets
     19,436       5,055       38,323       62,814  
  
Reinsurance contract liabilities
     (143,204     23,112       26,930       (93,162
     
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
  
W
(123,768     28,167       65,253       (30,348
     
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
51

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (j)
Details of changes in the remaining coverage elements and occurrence elements of reinsurance contract assets (liabilities) applying the premium distribution approach for the years ended December 31, 2022 and 2023 are as follow:
 
         
2022
 
          Remaining coverage elements     Accident factors that occur     Total  
          Excluding loss
recovery factors
    Loss recovery factor     Present value estimate
of future cash flows
    Risk adjustment for
non-financial
risks
 
Beginning balance
  
Reinsurance contract assets
  
W
                         
  
Reinsurance contract liabilities
                              
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
                              
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance revenue
  
Accrued reinsurance amount
                 614       (8     606  
  
Changes in incident fulfillment cash flow
           (65     667       84       686  
  
Etc.
                              
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
              (65     1,281       76       1,292  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance service expense
        (1,582                       (1,582
Recovery of investment elements and reinsurance premiums
                              
Reinsurance finance income and expense
  
Current profit or loss
     255             (6           249  
  
Other comprehensive income
                              
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        255             (6           249  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Cash flow for the period
  
Reinsurance premium paid
     14,052                         14,052  
  
Recovery of reinsurance proceeds and other reinsurance profits
                 (447           (447
  
Receipt of investment elements and recovery of reinsurance premiums
                              
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        14,052             (447           13,605  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Business Combination
        14,176       140       1,798       44       16,158  
Ending balance
  
Reinsurance contract assets
     26,901       75       2,659       120       29,755  
  
Reinsurance contract liabilities
                 (33           (33
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
  
W
26,901       75       2,626       120       29,722  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
52
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2023
 
          Remaining coverage elements     Accident factors that occur     Total  
          Excluding loss
recovery factors
    Loss recovery factor     Present value estimate
of future cash flows
    Risk adjustment for
non-financial
risks
 
Beginning balance
  
Reinsurance contract assets
  
W
26,901
 
    75       2,659       120       29,755  
  
Reinsurance contract liabilities
                 (33           (33
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
     26,901       75       2,626       120       29,722  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
             
Reinsurance revenue
  
Accrued reinsurance amount
                 2,813       79       2,892  
  
Changes in incident fulfillment cash flow
           1,194       318       (71     1,441  
  
Etc.
     217                         217  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        217       1,194       3,131       8       4,550  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance service expense
        (10,104                       (10,104
Recovery of investment elements and reinsurance premiums
                              
Reinsurance finance income and expense
  
Current profit or loss
     915             27       3       945  
  
Other comprehensive income
                 9       1       10  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        915             36       4       955  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Cash flow for the period
  
Reinsurance premium paid
     3,716                         3,716  
  
Recovery of reinsurance proceeds and other reinsurance profits
                 (1,079           (1,079
  
Receipt of investment elements and recovery of reinsurance premiums
                              
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        3,716             (1,079           2,637  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Other increase/decrease
        (1,733     (49     (489     (28     (2,299
Ending balance
  
Reinsurance contract assets
     19,971       1,220       4,244       104       25,539  
  
Reinsurance contract liabilities
     (59           (19           (78
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
  
W
19,912
 
    1,220       4,225       104       25,461  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
53

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (k)
Changes by measurement element in reinsurance contract assets (liabilities) for which the premium distribution approach was not applied for the years ended December 31, 2022 and 2023 are as follow:
 
         
2022
 
          Present value estimate
of future cash flows
    Risk adjustment for
non-financial risks
    Contractual service margin     Total  
         Fair value method     Etc.    
Sub-total
 
Beginning balance
  
Reinsurance contract assets
  
W
 
                             
  
Reinsurance contract liabilities
     (421,703     42,240       97,699             97,699       (281,764
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
     (421,703     42,240       97,699             97,699       (281,764
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to future services
  
Change in contractual service margin adjustment estimate
     (34,424     3,218       26,001       468       26,469       (4,737
  
Initial recognition effect of new contracts for the current period
     (68,578     6,142             64,486       64,486       2,050  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        (103,002     9,360       26,001       64,954       90,955       (2,687
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to current service
  
Contractual service margin amortization
                 (11,589     (4,433     (16,022     (16,022
  
Risk-adjusted change
           (2,445                       (2,445
  
Experience adjustment
     19,485                               19,485  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        19,485       (2,445     (11,589     (4,433     (16,022     1,018  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to past services
  
Adjustment of accident factors
  
W
(24,999
    (678                       (25,677
 
F-25
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2022
 
          Present value estimate
of future cash flows
    Risk adjustment for
non-financial
risks
    Contractual service margin      Total  
         Fair value method      Etc.     
Sub-total
 
Reinsurance finance income and expense
  
Current profit or loss
  
W
(8,125
    1,533       3,210        2,203        5,413        (1,179
  
Other comprehensive income
     56,938       (10,618                          46,320  
     
 
 
   
 
 
   
 
 
    
 
 
    
 
 
    
 
 
 
        48,813       (9,085     3,210        2,203        5,413        45,141  
     
 
 
   
 
 
   
 
 
    
 
 
    
 
 
    
 
 
 
Cash flow for the period
  
Reinsurance premium paid
     440,630                                  440,630  
  
Recovery of reinsurance proceeds and other reinsurance profits
     (35,130                                (35,130
  
Receipt of investment elements and refund of insurance premiums
     (145,284                                (145,284
     
 
 
   
 
 
   
 
 
    
 
 
    
 
 
    
 
 
 
        260,216                                  260,216  
     
 
 
   
 
 
   
 
 
    
 
 
    
 
 
    
 
 
 
Ending balance
  
Reinsurance contract assets
     (52,365     16,522       47,211        47,649        94,860        59,017  
  
Reinsurance contract liabilities
     (168,825     22,870       68,110        15,075        83,185        (62,770
     
 
 
   
 
 
   
 
 
    
 
 
    
 
 
    
 
 
 
  
Net reinsurance contract assets (liabilities)
  
W
(221,190
    39,392       115,321        62,724        178,045        (3,753
     
 
 
   
 
 
   
 
 
    
 
 
    
 
 
    
 
 
 
 
F-25
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2023
 
          Present value estimate
of future cash flows
    Risk adjustment for
non-financial
risks
    Contractual service margin     Total  
         Fair value method     Etc.    
Sub-total
 
Beginning balance
  
Reinsurance contract assets
  
W
(52,365
    16,522       47,211       47,649       94,860       59,017  
   Reinsurance contract liabilities      (168,825     22,870       68,110       15,075       83,185       (62,770
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
Net reinsurance contract assets (liabilities)
     (221,190     39,392       115,321       62,724       178,045       (3,753
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to future services
  
Change in contractual service margin adjustment estimate
     42,958       4,630       (71,099     24,721       (46,378     1,210  
  
Initial recognition effect of new contracts for the current period
     (10,008     1,254             8,924       8,924       170  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        32,950       5,884       (71,099     33,645       (37,454     1,380  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to current service
  
Contractual service margin amortization
                 (8,120     (7,269     (15,389     (15,389
  
Risk-adjusted change
           (2,485                       (2,485
  
Experience adjustment
     16,943                               16,943  
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
        16,943       (2,485     (8,120     (7,269     (15,389     (931
     
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Changes related to past services
  
Adjustment of accident factors
  
W
(31,062     (1,038                       (32,100
 
F-25
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2023
 
          Present value estimate
of future cash flows
    Risk adjustment for
non-financial
risks
     Contractual service margin      Total  
          Fair value method      Etc.     
Sub-total
 
Reinsurance finance income and expense
  
Current profit or loss
  
W
(8,686
    1,711        3,188        2,923        6,111        (864
  
Other comprehensive income
     (31,987     3,694                             (28,293
     
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
        (40,673     5,405        3,188        2,923        6,111        (29,157
     
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Cash flow for the period
  
Reinsurance premium paid
     229,319                                   229,319  
  
Recovery of reinsurance proceeds and other reinsurance profits
     (43,405                                 (43,405
  
Receipt of investment elements and refund of insurance premiums
     (152,052                                 (152,052
     
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
        33,862                                   33,862  
     
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Other increase/decrease
        351                                   351  
     
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Ending balance
  
Reinsurance contract assets
     (26,683     18,538        15,224        55,735        70,959        62,814  
  
Reinsurance contract liabilities
     (182,136     28,620        24,066        36,288        60,354        (93,162
     
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
  
Net reinsurance contract assets (liabilities)
  
W
(208,819
    47,158        39,290        92,023        131,313        (30,348
     
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
F-25
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (l)
Details of reinsurance contracts that did not apply the premium allocation approach recognized for the first time for the years ended December 31, 2022 and 2023 are as follow:
 
        
2022
 
         Present value estimate of future cash
outflows
    Present value estimate
of future cash inflows
    Risk adjustment for
non-financial
risks
    Contractual service
margin
    Total  
         Other than insurance
acquisition cash flow
amount
    Insurance acquisition
cash flow amount
 
Contract recognized for the first time in the period
  
Except for net profit contract set
 
W
443,000
 
          (371,957     (5,557     (65,860     (374
  
Net profit contract set
    24,043             (26,508     (585     1,374       (1,676
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    
W
467,043
 
          (398,465     (6,142     (64,486     (2,050
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
        
2023
 
         Present value estimate of future cash
outflows
    Present value estimate
of future cash inflows
    Risk adjustment for
non-financial
risks
    Contractual service
margin
    Total  
         Other than insurance
acquisition cash flow
amount
    Insurance acquisition
cash flow amount
 
Contract recognized for the first time in the period
  
Except for net profit contract set
 
W
71,470
 
          (61,101     (1,104     (9,307     (42
  
Net profit contract set
    6,322             (6,683     (150     383       (128
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
    
W
77,792
 
          (67,784     (1,254     (8,924     (170
    
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-25
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (m)
The amount of contractual service margin for reinsurance contracts that do not apply the premium allocation approach as of December 31, 2022 and 2023 is expected to be recognized in profit or loss in the future as follows:
 
    
2022
 
    
Less than

1 year
   
1~2

years
   
2~5

years
   
5~10

years
   
More than

10 years
   
Total
 
Reinsurance contract assets
  
W
(7,364
    (6,682     (16,987     (21,143     (42,684     (94,860
Reinsurance contract liabilities
     (7,487     (6,495     (15,387     (17,968     (35,848     (83,185
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
W
(14,851
    (13,177     (32,374     (39,111     (78,532     (178,045
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
    
2023
 
    
Less than

1 year
   
1~2

years
   
2~5

years
   
5~10

years
   
More than

10 years
   
Total
 
Reinsurance contract assets
  
W
(5,256
    (4,777     (12,166     (15,305     (33,455     (70,959
Reinsurance contract liabilities
     (5,692     (4,947     (11,507     (12,251     (25,957     (60,354
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
W
(10,948
    (9,724     (23,673     (27,556     (59,412     (131,313
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
59

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
  (n)
Details of insurance profits and losses for the years ended December 31, 2022 and 2023 are as follows:
 
         
2022
 
          Retroactive modification
method
    Fair value method     Etc.     Total  
Unapplied premium allocation approach
  
Expected insurance premiums and other expected insurance service expenses
  
W
772,251
 
    690,905       28,087       1,491,243  
  
Risk-adjusted change amount
     71,839       36,260       12,115       120,214  
  
Contractual service margin amortization
     632,727       218,251       50,830       901,808  
  
Recovery of insurance acquisition cash flows
     169,488       216       44,399       214,103  
  
Etc. (*)
     6,743       (12     (2,633     4,098  
     
 
 
   
 
 
   
 
 
   
 
 
 
        1,653,048       945,620       132,798       2,731,466  
Premium allocation approach
        9,915             349       10,264  
     
 
 
   
 
 
   
 
 
   
 
 
 
Insurance revenue subtotal
        1,662,963       945,620       133,147       2,741,730  
     
 
 
   
 
 
   
 
 
   
 
 
 
Unapplied premium allocation approach
  
Accrued insurance premiums and other incurred insurance service expenses
     790,309       647,065       41,160       1,478,534  
  
Changes in incident fulfillment cash flow
     (425     (36,823     144       (37,104
  
Costs related to
onerous
contracts
     (69,089     (5,444     66,723       (7,810
  
Amortization of insurance acquisition cash flows
     169,488       216       44,399       214,103  
  
Etc. (*)
     21,764       2,691       (23,612     843  
     
 
 
   
 
 
   
 
 
   
 
 
 
        912,047       607,705       128,814       1,648,566  
Premium allocation approach
        18,450             854       19,304  
     
 
 
   
 
 
   
 
 
   
 
 
 
Insurance service expenses subtotal
     
W
930,497
 
    607,705       129,668       1,667,870  
     
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
6
0

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
 
  
 
  
2022
 
 
  
 
  
Retroactive modification
method
 
  
Fair value method
 
 
Etc.
 
  
Total
 
Unapplied premium allocation approach
  
Accrued reinsurance amount
  
W
       62,436       3,947        66,383  
  
Changes in incident fulfillment cash flow
            (26,236     559        (25,677
  
Etc. (*)
            (7,804     2,080        (5,724
     
 
 
    
 
 
   
 
 
    
 
 
 
               28,396       6,586        34,982  
Premium allocation approach
        1,292                     1,292  
     
 
 
    
 
 
   
 
 
    
 
 
 
Reinsurance revenue subtotal
        1,292        28,396       6,586        36,274  
     
 
 
    
 
 
   
 
 
    
 
 
 
Unapplied premium allocation approach
  
Expected reinsurance amount
            39,103       1,949        41,052  
  
Risk-adjusted change amount
            3,242       270        3,512  
  
Contractual service margin amortization
            11,589       4,433        16,022  
  
Etc. (*)
            (504     2,246        1,742  
     
 
 
    
 
 
   
 
 
    
 
 
 
               53,430       8,898        62,328  
Premium allocation approach
        1,582                     1,582  
     
 
 
    
 
 
   
 
 
    
 
 
 
Reinsurance
service expenses
subtotal
        1,582        53,430       8,898        63,910  
     
 
 
    
 
 
   
 
 
    
 
 
 
     
W
732,176        312,881       1,167        1,046,224  
     
 
 
    
 
 
   
 
 
    
 
 
 
 
(*)
Include amounts allocated to loss components, etc.
 
F-2
6
1

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2023
 
          Retroactive modification
method
    Fair value method      Etc.     Total  
Unapplied premium allocation approach
  
Expected insurance premiums and other expected insurance service expenses
  
W
776,917       706,136        90,916       1,573,969  
  
Risk-adjusted change amount
     55,712       36,036        24,797       116,545  
  
Contractual service margin amortization
     536,399       215,795        162,449       914,643  
  
Recovery of insurance acquisition cash flows
     133,781       337        128,162       262,280  
  
Etc. (*)
     (18,762     65        11,218       (7,479
  
 
 
   
 
 
    
 
 
   
 
 
 
        1,484,047       958,369        417,542       2,859,958  
Premium allocation approach
        29,504              10,137       39,641  
  
 
 
   
 
 
    
 
 
   
 
 
 
Insurance revenue subtotal
        1,513,551       958,369        427,679       2,899,599  
  
 
 
   
 
 
    
 
 
   
 
 
 
Unapplied premium allocation approach
  
Accrued insurance premiums and other incurred insurance service expenses
     794,824       644,118        74,638       1,513,580  
  
Changes in incident fulfillment cash flow
     (5,104     14,944        1,628       11,468  
  
Costs related to onerous contracts
     (74,960     8,286        31,314       (35,360
  
Amortization of insurance acquisition cash flows
     133,868       337        128,075       262,280  
  
Etc. (*)
     (10,235     1,451        (28,812     (37,596
  
 
 
   
 
 
    
 
 
   
 
 
 
        838,393       669,136        206,843       1,714,372  
Premium allocation approach
        37,657              (3,250     34,407  
  
 
 
   
 
 
    
 
 
   
 
 
 
Insurance service expenses subtotal
     
W
876,050       669,136        203,593       1,748,779  
  
 
 
   
 
 
    
 
 
   
 
 
 
 
F-2
6
2
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
28.
Liability under insurance contracts and reinsurance contracts (continued)
 
         
2023
 
          Retroactive modification
method
    Fair value method     Etc.     Total  
Unapplied premium allocation approach
   Accrued reinsurance amount   
W
27
 
    67,051       5,573       72,651  
   Changes in incident fulfillment cash flow      2       (29,952     (2,150     (32,100
   Etc. (*)      (1     (2,021     1,906       (116
     
 
 
   
 
 
   
 
 
   
 
 
 
        28       35,078       5,329       40,435  
Premium allocation approach
     4,550                   4,550  
  
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance revenue subtotal
     4,578       35,078       5,329       44,985  
  
 
 
   
 
 
   
 
 
   
 
 
 
Unapplied premium allocation approach
   Expected reinsurance amount            41,537       7,324       48,861  
   Risk-adjusted change amount            3,227       626       3,853  
   Contractual service margin amortization            8,120       7,269       15,389  
   Etc. (*)            (247     4,230       3,983  
     
 
 
   
 
 
   
 
 
   
 
 
 
              52,637       19,449       72,086  
Premium allocation approach
     5,375             4,729       10,104  
  
 
 
   
 
 
   
 
 
   
 
 
 
Reinsurance service expense subtotal
     5,375       52,637       24,178       82,190  
  
 
 
   
 
 
   
 
 
   
 
 
 
     
W
636,704
 
    271,674       205,237       1,113,615  
     
 
 
   
 
 
   
 
 
   
 
 
 
 
(*)
Include amounts allocated to loss components, etc.
 
F-26
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
29.
Insurance finance income and expense
Details of insurance finance income and expense for the years ended December 31, 2022 and 2023 are as follow:
 

 
  
 
  
 
  
December 31, 2022
 
 
  
 
  
 
  
Life insurance
 
  
Non-life
insurance
 
  
Total
 
 
  
 
  
 
  
General
 
 
Variable
 
  
Retirement
 
  
Long-term
 
  
General
 
  
Car
 
Insurance finance
income
  
Insurance contract
  
Exchange rate fluctuation effect
  
W
2,364
 
                                       2,364  
     
Discount rate change effect
                         27        10               37  
     
Etc.
     21,162       827,377                                    848,539  
        
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
           23,526       827,377               27        10               850,940  
Insurance finance expense
s
  
Insurance contract
  
Exchange rate fluctuation effect
     25,870                                          25,870  
     
Etc.
     219       16,881                                17,100  
        
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
           26,089       16,881                                    42,970  
  
Reinsurance contract
  
Exchange rate fluctuation effect
                                6               6  
        
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
           26,089       16,881                      6               42,976  
        
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Total insurance finance income and expense recognized in current profit or loss
     (2,563     810,496               27        4               807,964  
Insurance finance income and expense recognized as other comprehensive income (*)
     6,330,587       65,750                                    6,396,337  
Reinsurance finance income and expense recognized in other comprehensive income (*)
     46,320                                          46,320  
  
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Total insurance finance income and expense recognized in profit or loss and other comprehensive income
  
W
6,374,344
 
    876,246               27        4               7,250,621  
  
 
 
   
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(*)
Finance income and expense recognized as other comprehensive income are before deducting corporate tax effects.
 
F-26
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
29.
Insurance finance income and expense (continued)
 
 
  
 
  
 
  
2023
 
 
  
 
  
 
  
Life insurance
 
  
Non-life
insurance
 
  
Total
 
 
  
 
  
 
  
General
 
 
Variable
 
 
Retirement
 
  
Long-term
 
 
General
 
 
Car
 
Insurance finance income
  
Insurance contract
  
Exchange rate fluctuation effect
  
W
13,656                                       13,656  
     
Discount rate change effect
                                            
     
Etc.
     38,384       91,062                                 129,446  
        
 
 
   
 
 
   
 
 
    
 
 
   
 
 
   
 
 
    
 
 
 
           52,040       91,062                                 143,102  
  
Reinsurance contract
  
Discount rate change effect
                              -38              -38  
        
 
 
   
 
 
   
 
 
    
 
 
   
 
 
   
 
 
    
 
 
 
           52,040       91,062                    -38              143,064  
Insurance finance expenses
  
Insurance contract
  
Exchange rate fluctuation effect
     19,345                                       19,345  
     
Discount rate change effect
                                            
     
Etc.
     935       638,881                                 639,816  
        
 
 
   
 
 
   
 
 
    
 
 
   
 
 
   
 
 
    
 
 
 
           20,280       638,881                                 659,161  
        
 
 
   
 
 
   
 
 
    
 
 
   
 
 
   
 
 
    
 
 
 
Total insurance finance income and expense recognized in current profit or loss
     31,760       (547,819                  (38            (516,097
Insurance finance income and expense recognized as other comprehensive income (*)
     (2,970,845     9,841              (15                  (2,961,019
Reinsurance finance income and expense recognized in other comprehensive income (*)
     (28,276                  (7                  (28,283
  
 
 
   
 
 
   
 
 
    
 
 
   
 
 
   
 
 
    
 
 
 
Total insurance finance income and expense recognized in profit or loss and other comprehensive income
  
W
(2,967,361     (537,978            (22     (38            (3,505,399
  
 
 
   
 
 
   
 
 
    
 
 
   
 
 
   
 
 
    
 
 
 
 
(*)
Finance income and expense recognized as other comprehensive income are before deducting corporate tax effects.
 
F-26
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
30.
Investment contract liabilities
Details of investment contract liabilities as of December 31, 2022 and 2023 are as follow:
 
    
2022
    
2023
 
Financial liabilities measured at amortized cost (*)
  
W
2,133,586        1,572,685  
 
(*)
This is retirement pension policyholder reserve.
 
31.
Other liabilities
Other liabilities as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Lease liabilities (*)
  
W
623,339        613,914  
Accounts payable
     12,343,884        18,917,257  
Accrued expenses
     4,418,363        5,877,135  
Dividend payable
     34,698        8,809  
Advance received
     186,134        168,940  
Unearned income
     448,094        492,886  
Withholding value-added tax and other taxes
     751,695        876,814  
Securities deposit received
     2,451,521        2,552,266  
Foreign exchange settlement pending
     359,422        302,322  
Domestic exchange settlement pending
     2,308,574        9,238,159  
Payable from trust account
     6,579,457        6,537,565  
Due to agencies
     718,082        801,976  
Deposits for subscription
     18,931        30,729  
Sundry liabilities
     2,149,160        2,394,202  
Others
     42,824        45,221  
Present value discount
     (97,703      (135,855
  
 
 
    
 
 
 
  
W
33,336,475        48,722,340  
  
 
 
    
 
 
 
 
(*)
As of December 31, 2022 and 2023, the Group accounts for the lease liabilities as other liabilities. 
For the year ended December 31, 2022, the amount of variable lease payments that are not included in the measurement of lease liabilities is
W
12,337 million, cash outflows from leases are
W
279,406 million, and interest expense on lease liabilities is
W
13,379 million. For the year ended December 31, 2023, the amount of variable lease payments that are not included in the measurement of lease liabilities is
W
23,272 million, cash outflows from leases are
W
293,240 million, and interest expense on lease liabilities is
W
18,855 million.
 
F-26
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity
 
  (a)
Equity as of December 31, 2022 and 2023 are as follows:
 
   
2022
   
2023
 
Capital stock:
   
Common stock (*1)
 
W
2,608,176       2,695,586  
Preferred stock (*1)
    361,465       274,055  
 
 
 
   
 
 
 
    2,969,641       2,969,641  
 
 
 
   
 
 
 
Hybrid bond
    4,196,968       4,001,731  
Capital surplus:
   
Share premium
    11,352,819       11,352,744  
Others
    742,224       742,224  
 
 
 
   
 
 
 
    12,095,043       12,094,968  
 
 
 
   
 
 
 
Capital adjustments
    (582,859     (658,664
Accumulated other comprehensive income, net of tax:
   
Loss on financial assets at fair value through other comprehensive income
    (6,669,931     (3,503,542
Equity in other comprehensive loss of associates
    (8,126     (970
Foreign currency translation adjustments for foreign operations
    (112,283     (118,517
Net loss from cash flow hedges
    (96,388     (35,108
Remeasurement of net defined benefit liabilities (assets)
    (91,993     (292,328
Changes in own credit risk on financial liabilities designated under fair value option
    (5,155     (3,884
Net finance income on insurance contract assets (liabilities)
    5,039,081       2,866,623  
Net finance income on reinsurance contract assets (liabilities)
    34,045       13,273  
 
 
 
   
 
 
 
    (1,910,750     (1,074,453
 
 
 
   
 
 
 
Retained earnings (*2),(*3),(*4)
    33,963,799       36,387,314  
Non-controlling
interest (*5),(*6)
    2,691,716       2,601,328  
 
 
 
   
 
 
 
 
W
53,423,558       56,321,865  
 
 
 
   
 
 
 
 
(*1)
Convertible preferred shares of 17,482,000 that were issued on May 1, 2019 have been converted into common shares at a 1:1 ratio on May 1, 2023.
(*2)
As of December 31, 2022 and 2023, profits reserved by the Group in accordance with Article 53 of the Financial Holding Companies Act amounted to
W
2,573,435 million and
W
2,698,360 million, respectively.
(*3)
As of December 31, 2022 and 2023, the regulatory reserves for loan losses the Group appropriated in retained earnings are
W
18,524 million and
W
21,078 million, respectively.
(*4)
As of December 31, 2023, profit dividends within retained earnings of subsidiaries of the Group restricted in accordance with laws, etc. are amounted to
W
7,543,306 million.
(*5)
As of December 31, 2022 and 2023, the total amounts of hybrid bonds that Shinhan Bank, Jeju Bank, Shinhan Capital Co,.Ltd. and Shinhan Life Insurance Co., Ltd. issued are
W
2,537,569 million and
 
F-26
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
 
W
2,437,561 million, respectively, and are recognized as
non-controlling
interests. And, for the years ended December 31, 2022 and 2023, the amounts of dividends paid for the hybrid bonds of Shinhan Bank, Jeju Bank, Shinhan Capital Co,.Ltd. and Shinhan Life Insurance Co., Ltd.
W
81,262 million and
W
106,715 million, respectively, are allocated to profit attributed to
non-controlling
interest.
(*6)
During the year ended December 31, 2022,
non-controlling
interests decreased by
W
89,912 million due to the acquisition of remaining shares by Shinhan Asset Trust Co., Ltd., and
non-controlling
interests increased by
W
19,454 million due to
paid-in
capital increase of Shinhan EZ General Insurance Co., Ltd.
 
  (b)
Capital stock
 
  i)
Capital stock of the Group as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Number of authorized shares
        1,000,000,000           1,000,000,000  
Types of stock
     Common
stocks
 
 
     Preferred
stocks
 
 
     Common
stocks
 
 
     Preferred
stocks
 
 
Par value per share in won
  
W
5,000        5,000        5,000         
Number of issued common stocks
     508,784,869        17,482,000        512,759,471         
Capital stock (*)
  
W
2,608,176        361,465        2,695,586        274,055  
 
  (*)
Due to profit retirement, the capital is different from the total face value of issued stocks.
 
  (ii)
The details of changes in the number of common shares outstanding as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
     516,593,202        508,778,517  
Increase
            17,482,000  
Decrease
     (7,814,685      (13,507,398
Ending balance
     508,778,517        512,753,119  
 
  (iii)
The details of convertible preferred stock as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
     17,482,000        17,482,000  
Decrease (*)
            (17,482,000
Ending balance
     17,482,000         
 
  (*)
Convertible preferred shares of 17,482,000 that were issued on May 1, 2019 have been converted into common shares at a 1:1 ratio on May 1, 2023.
 
F-26
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
  (c)
Hybrid bonds
Hybrid bonds classified as other equity instruments as of December 31, 2022 and 2023 are as follows:
 
    
Issue date
  
Maturity date
    
Interest rate (%)
    
2022
    
2023
 
KRW
   June 25, 2015      June 25, 2045        4.38     
W
199,455        199,455  
   September 15, 2017      Perpetual bond        4.25        89,783        89,783  
   April 13, 2018      Perpetual bond               134,678        —   
   April 13, 2018      Perpetual bond        4.56        14,955        14,955  
   August 29, 2018      Perpetual bond               398,679        —   
   June 28, 2019      Perpetual bond        3.27        199,476        199,476  
   September 17, 2020      Perpetual bond        3.12        448,699        448,699  
   March 16, 2021      Perpetual bond        2.94        429,009        429,009  
   March 16, 2021      Perpetual bond        3.30        169,581        169,581  
   January 25, 2022      Perpetual bond        3.90        560,438        560,438  
   January 25, 2022      Perpetual bond        4.00        37,853        37,853  
   August 26, 2022      Perpetual bond        4.93        343,026        343,026  
   August 26, 2022      Perpetual bond        5.15        55,803        55,803  
   January 30, 2023      Perpetual bond        5.14        —         398,831  
   July 13, 2023      Perpetual bond        5.40        —         498,815  
USD
   August 13, 2018      Perpetual bond               559,526        —   
   May 12, 2021      Perpetual bond        2.88        556,007        556,007  
           
 
 
    
 
 
 
           
W
4,196,968        4,001,731  
           
 
 
    
 
 
 
 
  (*)
For the year ended December 31, 2023, the deduction for capital related to hybrid bonds issued is
W
2,354 million.
The hybrid bonds above can be repaid early after 5 or 10 years from the date of issuance, and the controlling company has an unconditional right to extend the maturity under the same condition or change them to perpetual bonds.
 
  (d)
Capital adjustments
 
  (i)
Changes in capital adjustments for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
  
W
(664,429      (582,859
Acquisition of treasury stocks
     (300,000      (485,947
Disposal and retirement of treasury stocks
     300,000        485,947  
The acquisition commitment amount for subsidiaries’ remaining shares
     86,711         
Repayments of hybrid bonds
     (317      (102,350
Other transactions with owners
     (4,824      26,545  
  
 
 
    
 
 
 
Ending balance
  
W
(582,859      (658,664
  
 
 
    
 
 
 
 
F-26
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
  (ii)
Details of treasury stock acquisition for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
   
2023
 
    
The number of
share
   
Carrying amount
   
The number of
share
   
Carrying amount
 
Beginning balance
     6,352    
W
227       6,352    
W
227  
Acquisition
     7,814,685       300,000       13,507,398       485,947  
Retirement
 
(*)
     (7,814,685     (300,000     (13,507,398     (485,947
  
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
     6,352    
W
227       6,352    
W
227  
  
 
 
   
 
 
   
 
 
   
 
 
 
 
  (*)
For the year ended December 31, 2022, treasury stocks were acquired for retirement, and the retirement of 3,665,423 shares and 4,149,262 shares was completed on April 25, 2022 and November 23, 2022, respectively. For the year ended December 31, 2023, the Group acquired treasury stocks for retirement, and the retirement of 3,676,470 shares, 4,243,281 shares, 2,842,929 shares and 2,744,718 shares was completed on March 28, 2023, June 16, 2023, August 31, 2023 and December 27, 2023, respectively.
 
F-2
70

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
  (e)
Accumulated other comprehensive income
Changes in accumulated other comprehensive income for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
   
2021
 
    Items that are or may be reclassified to profit or loss     Items that will not be reclassified to profit or loss     Total  
    Gain (loss) on
securities at
fair value
through other
comprehensive
income
    Gain (loss) on
valuation of
financial asset
measured at
FVTPL
(overlay
approach)
    Equity in
other
comprehensive
income
of
associates
    Foreign
currency
translation
adjustments
for foreign
operations
    Net gain
(loss)
from cash
flow
hedges
    Other
comprehensive
income of
separate
account
    Remeasure
-ments of
the defined
benefit
plans
    Equity in
other
comprehensive
income
of
associates
    Gain (loss) on
securities at
fair value
through other
comprehensive
income
    Gain (loss) on
financial
Liabilities
measured at
FVTPL

attributable to

changes in

credit risk
 
Beginning balance
 
W
146,829
 
    161,919       4,875       (377,061     (48,171     18,423       (385,780     (26     79,982       (5,171     (404,181
Change due to fair value
    (1,110,290     (31,924     6,517                   (56,484           (3     21,408       (1,526     (1,172,302
Reclassification:
                     
Change due to impairment or disposal
    (114,399                                                           (114,399
Effect of hedge accounting
                            (209,869                                   (209,869
Hedging
    10,627                   (74,525     239,800                                     175,902  
Effects from changes in foreign exchange rate
                      333,059                               673             333,732  
Remeasurements of the defined benefit plans
                                        59,441                         59,441  
Deferred income taxes
    334,391       11,826       (3,769     (6,226     (8,231     15,211       (16,164     1       (16,061     (1,272     309,706  
Transfer to other account
                                                    29,421       6,153       35,574  
Non-controlling
interests
    2,547                   (466                 (621                       1,460  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
(730,295
    141,821       7,623       (125,219     (26,471     (22,850     (343,124     (28     115,423       (1,816     (984,936
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
71

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
   
2022
 
    Items that are or may be reclassified to profit or loss     Items that will not be reclassified to profit or loss     Total  
   
Gain (loss) on

securities at

fair value

through other

comprehensive

income
   
Gain (loss) on
valuation of
financial asset
measured at
FVTPL
(overlay
approach)
   
Equity in

other

comprehensive

income

(expense) of

associates
   
Foreign

currency

translation

adjustments

for foreign

operations
   
Net gain

(loss)

from cash

flow

hedges
   
Other
Comprehensive
income of
separate
account
   
Net finance

Income

(expense)

on insurance

contract assets

(liabilities)
   
Net finance

income

(expense)

on reinsurance

contract assets

(liabilities)
   
Remeasure

- ments of

the defined

benefit

plans
   
Equity in

other

comprehensive

income

(expense) of

associates
   
Gain (loss) on

securities at

fair value

through other

comprehensive
income
   
Gain (loss) on

financial

Liabilities

measured at

FVTPL

attributable to

changes in

credit risk
 
Beginning balance
 
W
(730,295
    141,821       7,623       (125,219     (26,471     (22,850                 (343,124     (28     115,423       (1,816     (984,936
Adjustment on initial application of IFRS 17
    (137,385     (141,821                 347       22,850       333,178                         2,544             79,713  
Beginning balance (restated)
 
 
(867,680
 
 
 
 
 
7,623
 
 
 
(125,219
 
 
(26,124
 
 
 
 
 
333,178
 
 
 
 
 
 
(343,124
 
 
(28
 
 
117,967
 
 
 
(1,816
 
 
(905,223
Change due to fair value
 
 
(8,059,410
 
 
 
 
 
(16,914
 
 
 
 
 
 
 
 
 
 
 
6,396,337
 
 
 
46,320
 
 
 
 
 
 
9
 
 
 
10,880
 
 
 
(5,919
 
 
(1,628,697
Reclassification:
                         
Change due to impairment or disposal
    (37,142           (7,333                                                           (44,475
Effect of hedge accounting
                            (190,372                                               (190,372
Hedging
    63,480                   (25,793     87,491                                                 125,178  
Effects from changes in foreign exchange rate
                      40,679                                           (823           39,856  
Remeasurements of the net defined benefit plans
                                                    348,017                         348,017  
Deferred income taxes
    2,110,516             8,489       (154     32,617             (1,690,434     (12,275     (96,026     (14     (9,171     1,170       344,718  
Transfer to other account
                                                          42       (2,134     1,410       (682
Non-controlling
interests
    3,586                   (1,796                             (860                       930  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
(6,786,650
          (8,135     (112,283     (96,388           5,039,081       34,045       (91,993     9       116,719       (5,155     (1,910,750
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
7
2

SHINHAN FINANCIAL GROUP CO., LTD.
AND
SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
 
 
2023
 
 
 
Items that are or may be reclassified to profit or loss
 
 
Items that will not be reclassified to profit or loss
 
 
Total
 
 
 
Gain (loss) on
securities at
fair value
through other
comprehensive
income
 
 
Equity in
other
comprehensive
income
(expense) of
associates
 
 
Foreign
currency
translation
adjustments
for foreign
operations
 
 
Net gain
(loss)
from cash
flow
hedges
 
 
Net finance
Income
(expense)
on insurance
contract assets
(liabilities)
 
 
Net finance
Income
(expense)
on reinsurance
contract assets
(liabilities)
 
 
Remeasure
- ments of
the defined
benefit
plans
 
 
Equity in
other
comprehensive
income
(expense) of
associates
 
 
Gain (loss) on
securities at
fair value
through other
comprehensive
income
 
 
Gain (loss) on
financial
Liabilities
measured at
FVTPL
attributable to
changes in
credit risk
 
Beginning balance
 
W
(6,786,650     (8,135     (112,283     (96,388     5,039,081       34,045       (91,993     9       116,719       (5,155     (1,910,750
Change due to fair value
    3,862,277       9,738                   (2,961,019     (28,283                 1,459       4,011       888,183  
Reclassification:
                     
Change due to impairment or disposal
    465,343                                                 4,199       5,077       474,619  
Effect of hedge accounting
                      (69,484                                         (69,484
Hedging
    (28,044           (3,903     152,927                                           120,980  
Effects from changes in foreign exchange rate
                2,316                                     2,862             5,178  
Remeasurements of the net defined benefit plans
                                        (272,792                       (272,792
Deferred income taxes
    (1,137,032     (2,582     (4,658     (22,163     788,561       7,511       71,935             (3,402     (465     (302,295
Transfer to other account
                                                    3,055       (7,352     (4,297
Non-controlling
interests
    (4,328           11                         522                         (3,795
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
(3,628,434     (979     (118,517     (35,108     2,866,623       13,273       (292,328     9       124,892       (3,884     (1,074,453
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-2
7
3
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
  (f)
Appropriation of retained earnings
The appropriation of retained earnings for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Date of appropriation:    March 23, 2023      March 26, 2024  
Unappropriated retained earnings:
     
Balance at beginning of year
  
W
5,461,771        5,033,475  
Retirement of treasury stock
     (300,661      (486,999
Dividend to hybrid bonds
     (156,277      (189,672
Interim dividends
     (637,598      (817,122
Net income
     1,249,251        1,671,011  
  
 
 
    
 
 
 
     5,616,486        5,210,693  
  
 
 
    
 
 
 
Transfer from voluntary reserves
     
Loan loss reserve reversal amount
            422  
  
 
 
    
 
 
 
     5,616,486        5,211,115  
  
 
 
    
 
 
 
Appropriation of retained earnings:
     
Legal reserve
     124,925        167,101  
Dividends
     
Dividends on common stocks paid
     440,093        268,697  
Dividends on preferred stocks paid
     15,122         
Regulatory reserve for loan losses
     2,554         
Loss on repayments of hybrid bonds
     317        102,667  
  
 
 
    
 
 
 
     583,011        538,465  
  
 
 
    
 
 
 
Unappropriated retained earnings to be carried over to subsequent year
  
W
5,033,475        4,672,650  
  
 
 
    
 
 
 
 
  (*)
These statements of appropriation of retained earnings are based on the separate financial statements of Shinhan Financial Group.
 
  (g)
Regulatory reserve for loan losses
In accordance with Regulations for the Supervision of Financial Institutions, the Group reserves the difference between allowance for credit losses by IFRS and that as required by the Regulations at the account of regulatory reserve for loan losses in retained earnings.
i) Changes in regulatory reserve for loan losses including
non-controlling
interests as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Beginning balance
  
W
3,647,972        3,609,851  
Expected reversal of regulatory reserve for loan losses
     (38,121      (153,364
  
 
 
    
 
 
 
Ending balance
  
W
3,609,851        3,456,487  
  
 
 
    
 
 
 
 
F-27
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
32.
Equity (continued)
 
ii) Profit attributable to equity holders of Shinhan Financial Group and earnings per share after factoring in regulatory reserve for loan losses for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Profit attributable to equity holders of Shinhan Financial Group
  
W
4,665,643        4,368,035  
Provision for regulatory reserve for loan losses
     38,508        151,357  
  
 
 
    
 
 
 
Profit attributable to equity holders of Shinhan Financial Group adjusted for regulatory reserve
  
W
4,704,151        4,519,392  
  
 
 
    
 
 
 
Basic and diluted earnings per share adjusted for regulatory reserve in won (*)
     8,571        8,361  
 
  (*)
Dividends for hybrid bonds are deducted.
 
33.
Dividends
 
  (a)
The interim dividends paid for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
2021
 
Dividend base date
  
 
  
Amount
 
June 30, 2021 (2
nd
Quarter)
  
Common stock (
W
300 per share)
  
W
154,978
 
  
Convertible preferred stock (W300 per share)
  
 
5,245
 
  
  
 
 
 
  
W
160,223
 
  
  
 
 
 
  
September 30, 2021 (3
rd
Quarter)
  
Common stock (
W
260 per share)
  
W
134,314
 
  
Convertible preferred stock (W260 per share)
  
 
4,545
 
  
  
 
 
 
  
W
138,859
 
  
  
 
 
 
  
W
299,082
 
  
  
 
 
 
 
2022
 
Dividend base date
  
Amount
 
March 31, 2022 (1
st
Quarter
)
   Common stock (
W
400 per share)
  
W
206,277  
   Convertible preferred stock (
W
400 per share)
     6,993  
     
 
 
 
     
W
213,270  
     
 
 
 
June 30, 2022 (2
nd
Quarter
)
   Common stock (
W
400 per share)
  
W
205,171  
   Convertible preferred stock (
W
400 per share)
     6,993  
     
 
 
 
     
W
212,164  
     
 
 
 
September 30, 2022 (3
rd
Quarter
)
   Common stock (
W
400 per share)
  
W
205,171  
   Convertible preferred stock (
W
400 per share)
     6,993  
     
 
 
 
     
W
212,164  
     
 
 
 
     
W
637,598  
     
 
 
 
 
F-27
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
33.
Dividends (continued)
 
2023
 
Dividend base date
  
Amount
 
March 31, 2023 (1
st
Quarter
)
   Common stock (
W
525 per share)
  
W
265,179  
   Convertible preferred stock (
W
525 per share)
     9,178  
     
 
 
 
  
W
274,357  
  
 
 
 
June 30, 2023 (2
nd
Quarter
)
   Common stock (
W
525 per share)
  
W
272,129  
 
 

 

 
 
September 30, 2023 (3
rd
Quarter
)
   Common stock (
W
525 per share)
  
W
270,636  
     
 
 
 
  
W
817,122  
  
 
 
 
 
  (b)
Details of dividends recognized as distributions to stockholders for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
 
  
2021
 
 
2022
 
 
2023 (*1)
 
Common Stock:
  
  
 
Total number of shares issued and outstanding
  
 
516,599,554
 
  
 
508,784,869
 
 
 
512,759,471
 
Par value per share in won
  
 
5,000
 
  
 
5,000
 
 
 
5,000
 
Dividend per share in won (*3)
  
 
1,400
 
  
 
865
 
 
 
525
 
Dividends (*2)
  
W
723,230
 
  
W
440,093
 
 
W
268,697
 
  
 
 
 
  
 
 
 
 
 
 
 
Dividend rate per share (*3)
  
 
28.0%
 
  
 
17.3
 
 
10.5
  
 
 
 
  
 
 
 
 
 
 
 
Preferred Stock:
  
  
 
Total number of shares issued and outstanding
  
 
17,482,000
 
  
 
17,482,000
 
 
 
 
Par value per share in won
  
 
5,000
 
  
 
5,000
 
 
 
 
Dividend per share in won
  
 
1,400
 
  
 
865
 
 
 
 
Dividends
  
W
24,475
 
  
W
15,122
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
Dividend rate per share
  
 
28.0
  
 
17.3
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
Record date (*4)
  
 
2021-12-31
 
  
 
2022-12-31
 
 
 
2024-02-23
 
  
 
 
 
  
 
 
 
 
 
 
 
 

  (*1)
The current dividend (plan) was decided on March 26, 2024. The amount of dividends was not recognized as a distribution to the owner during the period.
  (*2)
Dividends on own shares held by the Group are excluded.
  (*3)
Excluding quarterly dividends, including quarterly dividends, dividends per share are KRW
 1,960, KRW
2,065 and KRW 2,100 for the years ended December 31,
2021, 
2022 and 2023, respectively, and dividend rate per share are
 
39.2%,
 41.3% and 42.0% for the years ended December 31,
2021, 
2022 and 2023, respectively.
  (*4)
At the regular stockholders’ general meeting on March 23, 2023, the Articles of Incorporation were revised to allow the dividend base date to be determined by resolution of the Board of Directors, and the dividend base date for the 2023 annual dividend is February 23, 2024.
 
F-27
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
33.
Dividends (continued)
 
 
(c)
The details of dividends paid by the Group related to the preferred stock issued for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
 
  
2021
 
 
  
Number of
shares
 
  
Dividend
per share

(in won)
 
  
Total
dividend
paid
 
  
Issue price
per share

(in won)
 
  
Dividend rate
per issue
price (%)
 
Convertible preferred stock
  
 
17,482,000
 
  
 
1,960
 
  
 
34,265
 
  
 
42,900
 
  
 
4.57
 
 
    
2022
 
    
Number of

shares
    
Dividend

per share

(in won)
    
Total

dividend

paid
    
Issue price

per share

(in won)
    
Dividend rate

per issue

price (%)
 
Convertible preferred stock
     17,482,000        2,065        36,101        42,900        4.81  
 
    
2023
 
    
Number of
shares
    
Dividend

per share

(in won)
    
Total

dividend

paid
    
Issue price

per share

(in won)
    
Dividend rate

per issue

price (%)
 
Convertible preferred stock (*)
     17,482,000        525        9,178        42,900        1.22  
 
  (*)
Convertible preferred shares of 17,482,000 that were issued on May 1, 2019 have been converted into common shares at a 1:1 ratio on May 1, 2023, and dividends were paid before conversion.
 
 
(d)
Dividends for hybrid bond is calculated as follows for the years ended December 31, 2021, 2022 and 2023:
 
 
  
2021
 
  
2022
 
  
2023
 
Amount of hybrid bond
  
W
3,347,700
 
  
W
4,212,700
 
  
W
4,014,550
 
Interest rate (%)
  
 
2.88 ~ 5.88
 
  
 
2.88 ~ 5.88
 
  
 
2.88 ~ 5.40
 
  
 
 
 
  
 
 
 
  
 
 
 
Dividends
  
W
116,388
 
  
W
156,277
 
  
W
189,672
 
  
 
 
 
  
 
 
 
  
 
 
 
 
F-27
7

SHINHAN FINANCIAL GROUP CO., LTD. AND
SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
34.
Net interest income
Net interest income for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Interest income:
        
Cash and due from banks at amortized cost
  
W
85,846        281,575        590,831  
Deposits at FVTPL
     1,298        1,329         
Securities at FVTPL
     659,927        924,346        1,396,409  
Securities at FVOCI
     896,027        1,846,888        2,357,108  
Securities at amortized cost
     1,091,974        691,798        1,062,110  
Loans at amortized cost
     11,889,767        16,064,617        21,676,818  
Loans at FVTPL
     35,587        69,146        120,815  
Insurance finance interest income
        119,801        240,534  
Others
     63,804        92,825        134,586  
  
 
 
    
 
 
    
 
 
 
     14,724,230        20,092,325        27,579,211  
  
 
 
    
 
 
    
 
 
 
Interest expense:
        
Deposits
     (2,173,804      (4,642,670      (9,790,811
Financial liabilities designated at FVTPL
            (1,296      (9,804
Borrowings
     (330,548      (938,641      (1,895,913
Debt securities issued
     (1,390,230      (1,901,458      (2,735,421
Insurance finance interest expense
            (1,792,702      (1,945,318
Others
     (60,323      (218,705      (384,022
  
 
 
    
 
 
    
 
 
 
     (3,954,905      (9,495,472      (16,761,289
  
 
 
    
 
 
    
 
 
 
Net interest income
  
W
10,769,325        10,596,853        10,817,922  
  
 
 
    
 
 
    
 
 
 
 
F-27
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
35.
Net fees and commission income
Net fees and commission income for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Fees and commission income:
        
Credit placement fees
  
W
71,480        68,101        75,930  
Commission received as electronic charge receipt
     148,626        147,727        146,037  
Brokerage fees
     577,238        340,367        369,175  
Commission received as agency
     146,662        136,114        134,432  
Investment banking fees
     188,644        232,512        165,366  
Commission received in foreign exchange activities
     271,808        295,161        295,722  
Trust management fees
     310,376        308,353        299,600  
Credit card fees
     1,175,084        1,202,129        1,378,200  
Operating lease fees (*)
     365,447        478,374        600,283  
Others
     884,520        675,508        710,498  
  
 
 
    
 
 
    
 
 
 
     4,139,885        3,884,346        4,175,243  
  
 
 
    
 
 
    
 
 
 
Fees and commission expense:
        
Credit-related fee
     (38,668      (37,313      (45,739
Credit card fees
     (836,990      (895,787      (930,044
Others
     (589,230      (537,704      (552,254
  
 
 
    
 
 
    
 
 
 
     (1,464,888      (1,470,804      (1,528,037
  
 
 
    
 
 
    
 
 
 
Net fees and commission income
  
W
2,674,997        2,413,542        2,647,206  
  
 
 
    
 
 
    
 
 
 
 
  (*)
Among operating lease fees recognized for the years ended December 31, 2021, 2022 and 2023, there is no variable lease fee income which does not vary by index or rate.
 
36.
Dividend income
Dividend income for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Securities at FVTPL
  
W
100,315        144,869        121,347  
Securities at FVOCI
     24,216        32,700        60,139  
  
 
 
    
 
 
    
 
 
 
  
W
124,531        177,569        181,486  
  
 
 
    
 
 
    
 
 
 
 
F-27
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
37.
Net gain (loss) on financial instruments measured at fair value through profit or loss
Net gain (loss) on financial instruments measured at fair value through profit or loss for the ended December 31, 2021
,
2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Net gain (loss) on due from banks measured at FVTPL
        
Gain (loss) on valuation
  
W
(296      (10,600      3,964  
Loss on sale
     (1,479              
  
 
 
    
 
 
    
 
 
 
     (1,775      (10,600      3,964  
  
 
 
    
 
 
    
 
 
 
Net gain (loss) on loans measured at FVTPL
        
Loss on valuation
     (78,416      (35,653      (6,562
Gain on sale
     15,312        14,062        36,774  
  
 
 
    
 
 
    
 
 
 
     (63,104      (21,591      30,212  
  
 
 
    
 
 
    
 
 
 
Net gain (loss) on securities measured at FVTPL
        
Debt securities
        
Gain (loss) on valuation
     97,281        (677,327      755,501  
Gain (loss) on sale
     (92,230      (244,263      197,148  
Other gains
     506,980        590,933        624,282  
  
 
 
    
 
 
    
 
 
 
     512,031        (330,657      1,576,931  
  
 
 
    
 
 
    
 
 
 
Equity securities
        
Gain (loss) on valuation
     180,363        (337,302      540,188  
Gain (loss) on sale
     199,702        (284,267      428,947  
  
 
 
    
 
 
    
 
 
 
     380,065        (621,569      969,135  
  
 
 
    
 
 
    
 
 
 
Other
        
Gain on valuation
     9,316        2,089        11,635  
  
 
 
    
 
 
    
 
 
 
     901,412        (950,137      2,557,701  
  
 
 
    
 
 
    
 
 
 
Net gain (loss) on financial liabilities measured at FVTPL
        
Debt securities
        
Gain (loss) on valuation
     (7,745      41,316        (60,144
Gain (loss) on disposal
     (67,522      53,066        (88,398
  
 
 
    
 
 
    
 
 
 
     (75,267      94,382        (148,542
  
 
 
    
 
 
    
 
 
 
Other
        
Loss on valuation
     (26,224      (38,996      (60,565
Gain on disposal
     3,489        2,726        1,606  
  
 
 
    
 
 
    
 
 
 
     (22,735      (36,270      (58,959
  
 
 
    
 
 
    
 
 
 
     (98,002      58,112        (207,501
  
 
 
    
 
 
    
 
 
 
Derivatives:
        
Gain (loss) on valuation
     (64,128      (702,735      292,483  
Gain (loss) on transaction
     429,228        466,118        (183,233
  
 
 
    
 
 
    
 
 
 
     365,100        (236,617      109,250  
  
 
 
    
 
 
    
 
 
 
  
W
1,103,631        (1,160,833      2,493,626  
  
 
 
    
 
 
    
 
 
 
 
F-2
80

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
38.
Net gain (loss) on financial instruments designated at fair value through profit or loss
Net gain (loss) on financial instruments designated at fair value through profit or loss for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Financial liabilities designated at fair value through profit or loss:
        
Debt securities issued:
        
Gain on valuation
  
W
—         2,673        2,495  
Compound financial instruments:
        
Gain on valuation
     423,914        804,068        51,750  
Loss on sale and redemption
     (512,215      (229,799      (492,025
  
 
 
    
 
 
    
 
 
 
  
W
(88,301      574,269        (440,275
  
 
 
    
 
 
    
 
 
 
     (88,301      576,942        (437,780
  
 
 
    
 
 
    
 
 
 
 
39.
Reversal of (provision for) credit loss allowance
Reversal of (provision for) credit loss allowance on financial assets for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Allowance provided:
        
Loans at amortized cost
  
W
(907,070      (1,244,351      (2,114,442
Other financial assets at amortized cost
     (52,162      (32,831      (90,770
Securities at fair value through other comprehensive income
     (19,697             (2,271
Unused credit line and financial guarantee
            (19,106      (37,156
Securities at amortized cost
     (5,305      (538       
  
 
 
    
 
 
    
 
 
 
     (984,234      (1,296,826      (2,244,639
  
 
 
    
 
 
    
 
 
 
Allowance reversed:
        
Securities at fair value through other comprehensive income
  
W
—         5,013        —   
Securities at amortized cost
     —         —         136  
Unused credit commitment and financial guarantee
     9,549        —         —   
  
 
 
    
 
 
    
 
 
 
     9,549        5,013        136  
  
 
 
    
 
 
    
 
 
 
  
W
(974,685      (1,291,813      (2,244,503
  
 
 
    
 
 
    
 
 
 
 
F-2
81

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
40.
General and administrative expenses
General and administrative expenses for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Employee benefits:
        
Salaries
  
W
3,283,436        3,218,540        3,247,162  
Severance benefits:
        
Defined contribution
     38,577        35,290        35,679  
Defined benefit
     192,614        156,181        109,444  
Termination benefits
     268,089        154,012        197,184  
  
 
 
    
 
 
    
 
 
 
     3,782,716        3,564,023        3,589,469  
  
 
 
    
 
 
    
 
 
 
Entertainment
     38,552        46,374        46,050  
Depreciation
     490,457        462,024        514,100  
Amortization
     155,202        186,448        225,900  
Taxes and utility bills
     187,432        206,421        245,723  
Advertising
     280,780        339,915        285,495  
Research
     25,320        20,703        21,494  
Others
     782,629        818,252        967,106  
  
 
 
    
 
 
    
 
 
 
  
W
5,743,088        5,644,160        5,895,337  
  
 
 
    
 
 
    
 
 
 
 
41.
Share-based payments
 
  (a)
Performance shares granted as of December 31, 2023 are as follows:
 
   
Expired
 
Not expired
Type
 
Cash-settled share-based payment
Performance conditions
  Relative stock price linked (20.0%), management index (80.0%)
Exercising period
  4 years from the commencement date of the year to which the grant date belongs
Estimated number of shares vested at December 31, 2023
  730,250   2,480,651
Fair value per share in Korean won (*)
 
W
44,222
W
33,122,
W
37,387,
W
37,081 and
W
38,156 for the
expiration of
exercising period
from 2019 to 2023
 
W
40,150
 
  (*)
Based on performance-based stock compensation, the reference stock price (the arithmetic average of the weighted average share price of transaction volume for the past two months, the past one month, and the past one week from the day before the base date) of four years after the commencement of the grant year is paid in cash, and the fair value of the reference stock price to be paid in the future is assessed as the closing price of the settlement.
 
F-2
82

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
41.
Share-based payments (continued)
 
  (b)
Share-based compensation costs for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
 
    
Employees of
        
    
The controlling
company
    
The subsidiaries
    
Total
 
Stock options granted:
        
7
th
(*)
  
W
(1      (1      (2
Performance shares
     4,286        32,899        37,185  
  
 
 
    
 
 
    
 
 
 
  
W
4,285        32,898        37,183  
  
 
 
    
 
 
    
 
 
 
 
    
2022
 
    
Employees of
        
    
The controlling
company
    
The subsidiaries
    
Total
 
Performance shares
  
W
3,159        25,092        28,251  
  
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Employees of
        
    
The controlling
company
    
The subsidiaries
    
Total
 
Performance shares
  
W
5,123        36,751        41,874  
  
 
 
    
 
 
    
 
 
 
 
  (*)
As of December 31, 2021, all stock options have expired.
 
  (c)
Accrued expenses recognized related to share-based payment transactions as of December 31, 2021, 2022 and 2023 are as follows:
 
    
2021 (*)
 
    
Employees of
        
    
The controlling
company
    
The subsidiaries
    
Total
 
Performance shares
  
W
10,598        82,498        93,096  
 
  (*)
As of December 31, 2021, all stock options have expired.
 
    
2022
 
    
Employees of
        
    
The controlling
company
    
The subsidiaries
    
Total
 
Performance shares
  
W
12,746        91,469        104,215  
 
    
2023
 
    
Employees of
        
    
The controlling
company
    
The subsidiaries
    
Total
 
Performance shares
  
W
16,079        111,056        127,135  
 
F-2
8
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
42.
Other operating expenses, net
Other operating income and other operating expense for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Other operating income
        
Gain on disposal of assets:
        
Loans at amortized cost
  
W
18,843        33,147        178,158  
Others:
        
Gain on hedged items
     501,676        1,122,823        422,074  
Reversal of allowance for guarantees and acceptances
            410        4,856  
Gain on other trust accounts
     44,238        142        2  
Reversal of other allowance
     8,886        388        1,790  
Others
     356,611        461,660        547,573  
  
 
 
    
 
 
    
 
 
 
     911,411        1,585,423        976,295  
  
 
 
    
 
 
    
 
 
 
     930,254        1,618,570        1,154,453  
  
 
 
    
 
 
    
 
 
 
Other operating expense
        
Loss on disposal of assets:
        
Loans at amortized cost
     (347      (5,533      (19,723
Others:
        
Loss on hedged items
     (518,891      (1,091,195      (448,664
Fund contribution
     (397,884      (440,715      (470,227
Provision for guarantees and acceptances
     (3,457              
Provision for other debt allowances
     (52,123      (22,415      (15,516
Depreciation of operating lease assets
     (257,033      (351,208      (445,006
Others (*)
     (1,190,546      (1,407,824      (1,942,047
  
 
 
    
 
 
    
 
 
 
     (2,419,934      (3,313,357      (3,321,460
  
 
 
    
 
 
    
 
 
 
     (2,420,281      (3,318,890      (3,341,183
  
 
 
    
 
 
    
 
 
 
Other operating expenses, net
  
W
(1,490,027      (1,700,320      (2,186,730
  
 
 
    
 
 
    
 
 
 
 
  (*)
Includes
W
293,824 million for vulnerable groups such as self-employed people, small business owners and institutions supporting vulnerable groups, etc. in accordance with the “Banking financial support plan for people’s livelihood” for the year ended December 31, 2023.
 
F-2
8
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
43.
Net other
non-operating
income
Other
non-operating
income and other
non-operating
expense for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Other
non-operating
income
        
Gain on disposal of assets:
        
Property and equipment
  
W
1,836        67,411        4,944  
Investment property
     108        29,305        56,640  
Assets held for sale (*1)
     16,976        448,770        1,753  
Lease assets
     247        36        9  
Right-of-use
assets
     2,986        4,131        3,388  
  
 
 
    
 
 
    
 
 
 
     22,153        549,653        66,734  
  
 
 
    
 
 
    
 
 
 
Investments in associates:
        
Gain on disposal
     39,593        8,965        12,435  
Reversal of impairment loss
            5,924         
  
 
 
    
 
 
    
 
 
 
     39,593        14,889        12,435  
  
 
 
    
 
 
    
 
 
 
Others:
        
Rental income on investment property
     35,887        33,366        24,472  
Reversal of impairment losses on intangible asset
     372        396        50  
Gain from assets contributed
     20        4         
Gain from bargain purchase
            12,349         
Others
     64,272        75,511        66,546  
  
 
 
    
 
 
    
 
 
 
     100,551        121,626        91,068  
  
 
 
    
 
 
    
 
 
 
     162,297        686,168        170,237  
  
 
 
    
 
 
    
 
 
 
Other
non-operating
expense
        
Loss on disposal of assets:
        
Property and equipment
     (2,027      (2,546      (6,009
Investment property
     (2,111              
Lease assets
            (9       
Right-of-use
assets
     (2,920      (737      (1,063
Others
     (1,186      (183      (29
  
 
 
    
 
 
    
 
 
 
     (8,244      (3,475      (7,101
  
 
 
    
 
 
    
 
 
 
Investments in associates:
        
Loss on disposal
     (11,002      (19,045      (19,266
Impairment loss
     (10,719      (7,529      (15,583
  
 
 
    
 
 
    
 
 
 
     (21,721      (26,574      (34,849
  
 
 
    
 
 
    
 
 
 
 
F-28
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
43.
Net other
non-operating
income (continued)
 
    
2021
    
2022
    
2023
 
Others:
        
Donations
     (64,098      (67,558      (100,201
Depreciation of investment properties
     (21,616      (18,115      (15,058
Impairment loss on property and equipment
     (7,594             (1,409
Impairment loss on intangible assets
     (34,916      (3,158      (10,732
Write-off
of intangible assets
     (1,346      (1,822      (446
Expenses on collection of special bonds
     (11,275      (10,259      (9,130
Others (*2)
     (518,519      (215,842      (252,289
  
 
 
    
 
 
    
 
 
 
     (659,364      (316,754      (389,265
  
 
 
    
 
 
    
 
 
 
     (689,329      (346,803      (431,215
  
 
 
    
 
 
    
 
 
 
Net other
non-operating
gain (loss)
  
W
(527,032)        339,365        (260,978
  
 
 
    
 
 
    
 
 
 
 
  (*1)
Gain and loss on disposal of
sale-and-leaseback
are included in gain and loss on disposal of property and equipment, gain and loss on disposal of investment property and gain on assets held for sale, respectively. Gain on disposal of
sale-and-leaseback
for the year ended December 31, 2022 is
W
443,780
 
million
.
  (*2)
It includes
 
W466,775 million,
 
W
168,020 million and
W
51,948 million, respectively, for the years ended December 31
, 2021
, 2022 and 2023 of estimated claim for damages that are highly probable to be paid in case of customer losses expected due to redemption delays of Lime CI funds, etc.
 
44.
Income tax expense
 
  (a)
Income tax expense for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Current income tax expense
  
W
1,498,819        1,663,188        1,301,802  
Temporary differences
     (322,279      (397,017      493,026  
Income tax recognized in other comprehensive income
     294,496        344,941        (307,868
  
 
 
    
 
 
    
 
 
 
Income tax expenses
  
W
1,471,036        1,611,112        1,486,960  
  
 
 
    
 
 
    
 
 
 
 
  (b)
Income tax expense calculated by multiplying net income before tax with the tax rate for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
   
2022
    
2023
 
Profit before income taxes
  
W
5,583,664       6,366,626        5,964,960  
Income taxes at statutory tax rates
     1,530,030       1,740,460        1,564,388  
Adjustments:
       
Non-taxable
income
     (8,417     (13,902      (10,350
Non-deductible
expense
     15,975       16,762        16,514  
Tax credit
     (159     (1,233      (1,185
Others
     (66,393     (130,975      (82,407
  
 
 
   
 
 
    
 
 
 
Income tax expense
  
W
1,471,036       1,611,112        1,486,960  
  
 
 
   
 
 
    
 
 
 
Effective tax rate
     26.35     25.31        24.93  
 
F-28
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
44.
Income tax expense (continued)
 
  (c)
Deferred tax expenses by origination and reversal of deferred assets and liabilities and temporary differences for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
     Beginning
Balance
     Profit or
loss
     Other
comprehensive
income (loss)
     Ending
Balance
 
Unearned income
  
W
(340,992      (9,780             (350,772
Account receivable
     (26,580      2,885               (23,695
Financial assets measured at fair value
     57,933        (1,152,836      2,101,344        1,006,441  
Investment in associates and etc.
     178,262        (3,550      8,698        183,410  
Valuation and depreciation of property and equipment
     (135,375      34,757               (100,618
Derivative asset
     22,215        207,521        32,617        262,353  
Deposits
     24,430        12,617               37,047  
Accrued expenses
     154,716        55,012               209,728  
Defined benefit obligation
     549,950        23,960        (98,133      475,777  
Plan assets
     (601,844      (36,244      2,107        (635,981
Other provisions
     389,570        9,303               398,873  
Allowance for acceptances and
guarantees
     32,462        (8,039             24,423  
Allowance related to asset revaluation
     (49,713      1,822               (47,891
Allowance for expensing depreciation
     (274      72               (202
Accrued contributions
     36,114        925               37,039  
Financial liabilities designated at fair value through profit of loss
     (74,655      (204,434             (279,089
Allowances
     132,239        33,839               166,078  
Constructive dividend
     16,737        450               17,187  
Liability under insurance contracts
     96,760        (3,223             93,537  
Others
     (1,017,980      1,131,269        (1,701,692      (1,588,403
  
 
 
    
 
 
    
 
 
    
 
 
 
     (556,025      96,326        344,941        (114,758
  
 
 
    
 
 
    
 
 
    
 
 
 
Expired unused tax losses:
           
Extinguishment of deposit and insurance liabilities
     266,605        (47,047             219,558  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
(289,420      49,279        344,941        104,800  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*)
Deferred tax assets from overseas subsidiaries are decreased by
W
2,797 million due to foreign exchange rate movements.
 
F-28
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
44.
Income tax expense (continued)
 
    
2023
 
     Beginning
Balance
     Profit or
loss
     Other
comprehensive
income (loss)
     Ending
Balance
 
Unearned income
  
W
(350,772      (81,504             (432,276
Account receivable
     (23,695      2,341               (21,354
Financial assets measured at fair value
     1,006,441        587,125        (1,139,313      454,253  
Investment in associates and etc.
     183,410        7,439        (2,581      188,268  
Valuation and depreciation of property and equipment
     (100,618      (3,460             (104,078
Derivative asset
     262,353        (81,234      (28,731      152,388  
Deposits
     37,047        (3,494             33,553  
Accrued expenses
     209,728        11,730               221,458  
Defined benefit obligation
     475,777        (1,566      70,456        544,667  
Plan assets
     (635,981      16,645        1,353        (617,983
Other provisions
     398,873        111,731               510,604  
Allowance for acceptances and
guarantees
     24,423        (2,406             22,017  
Allowance related to asset revaluation
     (47,891      182               (47,709
Allowance for expensing depreciation
     (202      62               (140
Accrued contributions
     37,039        630               37,669  
Financial assets
 
(liabilities) designated at fair value through profit of loss
     (279,089      46,492               (232,597
Allowances
     166,078        57,988               224,066  
Constructive dividend
     17,187        531               17,718  
Liability under insurance contracts
     93,537        (82,092             11,445  
Others
     (1,588,403      (754,058      790,948        (1,551,513
  
 
 
    
 
 
    
 
 
    
 
 
 
     (114,758      (166,918      (307,868      (589,544
  
 
 
    
 
 
    
 
 
    
 
 
 
Expired unused tax losses:
           
Extinguishment of deposit and insurance liabilities
     219,558        (18,890             200,668  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
104,800        (185,808      (307,868      (388,876
  
 
 
    
 
 
    
 
 
    
 
 
 
 
  (*1)
Deferred tax assets from overseas subsidiaries are decreased by
W
650 million due to foreign exchange rate movements.
  (*2)
The Group does not recognize deferred tax assets and liabilities related to global minimum tax laws by applying the temporary exception provision for deferred tax in IAS 12.
 
F-28
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
44.
Income tax expense (continued)
 
  (d)
Deferred tax assets and liabilities that are directly charged or credited to equity for the years ended December 31, 2022 and 2023 are as follows:
 
    
January 1, 2022
   
Changes
   
December 31, 2022
 
     OCI     Tax effect     OCI     Tax effect     OCI     Tax effect  
Gain (loss) on valuation of financial assets measured at FVOCI
  
W
(1,011,185     261,472       (8,021,562     2,101,344       (9,032,747     2,362,816  
Gain (loss) on financial liabilities measured at FVTPL attributable to changes in credit risk
     (2,506     689       (4,508     1,170       (7,014     1,859  
Foreign currency translation adjustments for foreign operations
     (116,857     (8,362     13,090       (154     (103,767     (8,516
Gain (loss) on cash flow hedges
     (35,753     9,629       (102,881     32,617       (138,634     42,246  
Equity in other comprehensive income (loss) of associates
     13,361       (5,765     (24,420     8,698       (11,059     2,933  
Remeasurements of the defined benefit liability
     (473,551     130,426       347,157       (96,026     (126,394     34,400  
Net finance income (expense) on insurance contract
     459,556       (126,378     6,442,655       (1,702,708     6,902,211       (1,829,086
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
W
(1,166,935     261,711       (1,350,469     344,941       (2,517,404     606,652  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
    
January 1, 2023
   
Changes
   
December 31, 2023
 
     OCI     Tax effect     OCI     Tax effect     OCI     Tax effect  
Gain (loss) on valuation of financial assets measured at FVOCI
  
W
(9,032,747     2,362,816       4,305,703       (1,139,313     (4,727,044     1,223,503  
Gain (loss) on financial liabilities measured at FVTPL attributable to changes in credit risk
     (7,014     1,859       1,736       (466     (5,278     1,393  
Foreign currency translation adjustments for foreign operations
     (103,767     (8,516     (1,576     (4,658     (105,343     (13,174
Gain (loss) on cash flow hedges
     (138,634     42,246       90,011       (28,731     (48,623     13,515  
Equity in other comprehensive income (loss) of associates
     (11,059     2,933       9,738       (2,581     (1,321     352  
Remeasurements of the defined benefit liability
     (126,394     34,400       (272,144     71,809       (398,538     106,209  
Net finance income (expense) on insurance contract
     6,902,211       (1,829,086     (2,989,301     796,072       3,912,910       (1,033,014
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
  
W
(2,517,404     606,652       1,144,167       (307,868     (1,373,237     298,784  
  
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-28
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
44.
Income tax expense (continued)
 
  (e)
The amount of deductible temporary differences that are not recognized as deferred tax assets as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Temporary differences related to Shinhan EZ General Insurance Co., Ltd. (*1)
  
W
119,553        112,293  
Shinhan AI Co., Ltd. (*2)
            13  
  
 
 
    
 
 
 
     119,553        112,306  
  
 
 
    
 
 
 
 
  (*1)
Shinhan EZ General Insurance Co., Ltd., a subsidiary of the Group, suffered a net loss for the current period, etc. As of the end of 2023, deferred corporate tax assets were not recognized as it was determined that the temporary difference to be deducted in excess of the temporary difference to be added and the tax loss were not feasible.
  (*2)
Shinhan AI Co., Ltd, a subsidiary of the Group, did not recognize deferred corporate tax assets for temporary differences in consideration of liquidation in 2024.
  (*3)
The expiration date of unused carried tax losses not recognized as deferred tax assets as of the end of the reporting period is as follows:
 
    
Less than

1 year
    
1~2

years
    
2~3

years
    
More than

3 years
    
Total
 
Tax loss carried-forward
  
W
19,979        9,006        7,444        68,786        105,215  
 
  (f)
The amount of temporary difference regarding investment in subsidiaries that are not recognized as deferred tax liabilities as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Investment in subsidiaries, etc.
  
W
(8,888,268      (9,331,214
 
  (g)
The Group set off a deferred tax asset against a deferred tax liability of the same taxable entity if, and only if, they relate to income taxes levied by the same taxation authority and the entity has a legally enforceable right to set off current tax assets against current tax liabilities. Deferred tax assets and liabilities presented on a gross basis prior to any offsetting as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Deferred tax assets
  
W
1,620,246        1,300,568  
Deferred tax liabilities
     1,515,446        1,689,444  
 
  (h)
As of the end of 2023, the Group is in the process of litigation for cases where tax uncertainty exists (claim amount:
W
30,590 million). The Group determined that there is a high probability of winning the case and reflected it as current corporate tax assets and corporate tax expenses.
 
  (i)
The Group is reviewing the impact on the consolidated financial statements following the implementation of the Global Minimum Tax Act. Due to the complexity of the application of the global minimum tax law, it is difficult to reasonably estimate the impact on the consolidated financial statements, and the Group is estimating the impact with a tax expert.
 
F-2
90

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
45.
Earnings per share
 
  (a)
Basic and diluted earnings per share for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Profit attributable to equity holders of Shinhan Financial Group
  
W
4,019,254        4,665,643        4,368,035  
Less:
        
Dividends to hybrid bond
     (116,388      (156,277      (189,672
  
 
 
    
 
 
    
 
 
 
Net profit available for common stock
  
W
3,902,866        4,509,366        4,178,363  
  
 
 
    
 
 
    
 
 
 
Weighted average number of common shares outstanding (*)
     534,049,948        530,638,621        519,207,776  
Basic and diluted earnings per share in won
  
W
7,308        8,498        8,048  
  
 
 
    
 
 
    
 
 
 
 
  (*)
The number of common shares outstanding is 512,759,471 shares. The above weighted-average stocks are calculated by reflecting 17,482,000 shares of convertible preferred shares issued on May 1, 2019 and then converted into common shares on May 1, 2023, and
7,814,685 shares and
13,507,398 shares of treasury stock acquired and canceled during the periods ended December 31, 2022 and 2023.
 
  (b)
The calculation details of the weighted average number of ordinary shares for the years ended December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Number of shares
    
Accumulated
Number of shares
 
Number of common shares issued
     508,784,869        187,476,994,819  
Shares of convertible preferred stock
     17,482,000        6,380,930,000  
Shares of treasury stock
     (6,352      (174,828,329
Average number of ordinary shares
     526,260,517        193,683,096,490  
Days
        365 days  
Weighted average number of ordinary shares
        530,638,621  
 
    
2023
 
    
Number of shares
    
Accumulated
Number of shares
 
Number of common shares issued
     512,759,471        187,756,015,279  
Shares of convertible preferred stock
            2,097,840,000  
Shares of treasury stock
     (6,352      (343,017,080
Average number of ordinary shares
     512,753,119        189,510,838,199  
Days
        365 days  
Weighted average number of ordinary shares
        519,207,776  
 
F-2
91

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
46.
Commitments and contingencies
 
  (a)
Guarantees, acceptances and credit commitments as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Guarantees and purchase agreements:
     
Outstanding guarantees
  
W
12,154,088        12,503,445  
Contingent guarantees
     4,565,829        4,337,751  
ABS and ABCP purchase agreements
     1,496,604        1,533,047  
  
 
 
    
 
 
 
     18,216,521        18,374,243  
  
 
 
    
 
 
 
Commitments to extend credit:
     
Loan commitments in won
     83,451,887        88,913,555  
Loan commitments in foreign currency
     25,052,284        26,970,371  
Other agreements (*)
     96,984,654        96,194,944  
  
 
 
    
 
 
 
     205,488,825        212,078,870  
  
 
 
    
 
 
 
Endorsed bills:
     
Secured endorsed bills
     10,025        44  
Unsecured endorsed bills
     7,046,806        10,519,665  
  
 
 
    
 
 
 
     7,056,831        10,519,709  
  
 
 
    
 
 
 
  
W
230,762,177        240,972,822  
  
 
 
    
 
 
 
 
 
(*)
Unused credit commitments provided to the card customers are included, the amounts are
W
90,452,012 million for the year ended December 31, 2022 and
W
90,832,893 million for the year ended December 31, 2023.
 
F-2
92
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
46.
Commitments and contingencies (continued)
 
  (b)
Pending litigations
 
  The
Group’s pending lawsuits as a defendant as of December 31, 2023 are as follows:
 
Case
   Number
of claim
   Claim
amount
    
Description
  
Status
Return of unjust earning
   1   
W
33,096      The Plaintiff believes that the group of lenders including the Group unfairly sold two oil drilling vessels that are the core assets for borrowers and it caused losses to other bankrupt creditors of the borrower. Therefore, the Plaintiff filed a lawsuit for damages.    The first trial is ongoing as of December 31, 2023
Loss claim
   1      64,748      Joint Tort liability and Vicarious liability    The first trial is ongoing as of December 31, 2023
Loss claim
   1      36,436      Joint Tort liability and Vicarious liability    The first trial is ongoing as of December 31, 2023
Sinmun-ro,
Jongno-gu
Agency work PFV fraudulent trusts Cancellation lawsuit (Geosam Co., Ltd.)
   1      43,630      The plaintiff, who claims to be the original owner of the trust building, claims that the currently registered trust registration should be canceled as fraudulent trust, and requested payment of approximately
W
43.6 billion in value compensation.
   The first trial is ongoing as of December 31, 2023
Others
   749      553,663      It includes various cases, such as compensation for loss claim.   
  
 
  
 
 
       
   753   
W
731,573        
  
 
  
 
 
       
As of the December 31, 2023, the Group has recorded
W
31,371 million and
W
3,594 million, respectively, as provisions and incurred claims element of insurance contract liabilities for litigations, etc., which have been decided to lose at the first trial. The outcome of the remaining litigations other than those accounted for provisions, etc. are not expected to have a material impact on the consolidated financial statements, but additional losses may result from future litigation.
 
  (c)
As a Prime Brokerage Service operator, the Group entered into a total return swap agreement (“TRS”, derivatives that exchange profits and losses from underlying assets such as stocks, bonds and funds) with a fund operated by Lime Asset Management (“Lime Fund”). Through TRS with the Group, the Lime Fund invested approximately $200 million in IIG Global Trade Finance Fund, IIG Trade Finance Fund, and IIG Trade Finance
Fund-FX
Hedge (“IIG Fund”) from May 2017 to September 2017. The
 
F-2
9
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
46.
Commitments and contingencies (continued)
 
  Group invested the IIG Fund in LAM Enhanced Finance III L.P (“LAM III Fund”) in kind and acquired the LAM III Fund’s beneficiary certificates in accordance with the management instructions of Lime Asset Management in 2019. The recoverable value of the LAM III Fund beneficiary certificates is affected by the recoverable value of the IIG Fund invested in kind.
Meanwhile, IIG Fund received cancellation of registration and asset freeze from the US Securities and Exchange Commission in November 2019. The Financial Supervisory Service (FSS) announced in its interim inspection of Lime Fund in February 2020 that the Group is charged of being involved in poor concealment and fraud of Lime Fund while operating TRSs with Lime Fund, and a related prosecution investigation has been under way since then.
Institutional sanctions (banned from the sale of new private equity funds and etc. for six months) against the Group was finalized by the Financial Services Commission on November 12, 2021.
In addition, the prosecution arrested and indicted the former director of Prime Brokerage Services for fraud charges and violation of the Capital Market and Financial Investment Services Act. Finally, the former director of Prime Brokerage Services was found guilty.
The prosecution indicted the Group and the former director of Prime Brokerage Services on January 22, 2021 for violating ‘Financial Investment Services and Capital Markets Act’, and the Group was sentenced to a fine of
W
50 million for neglection its duty of supervision. However, the Group believes that additional legal liability that may arise in the future in relation to the above incident is not high.
Considering the board resolutions and the results of the Financial Supervisory Service’s dispute settlement committee, the Group has been completed or will be carried out the compensation and liquidity supply for some of the Lime Fund sales in the future.
 
  (d)
The Group has sold Gen2 related trust instruments from May 2014 to November 2019. As of December 31, 2023, approximately
W
420 billion, the entire outstanding balance, is suspended from redemption and delayed in repayment. In accordance with a resolution of the Board of Directors on September 28, 2021, the Group has decided to pay 40% of the investment principal to the customers who have agreed to the suspension of redemption and settle the amount upon investment recovery. On August 29, 2023, the Board of Directors decided to proceed with privatization using the post-settlement method. In addition, on December 8, 2023, the Board of Directors decided to privatize
NH-UK
Peterborough Power Plant Trust and others through a post-settlement method
.
 
  (e)
The Group is responsible for the completion of construction when the contractor fails to fulfill its responsibilities. In case the Group fails to fulfill its responsibility, it is in the process of a
responsible-for-completion
land trust project (133 cases other than the new residential and commercial apartment project in Mugeo-dong Nam-gu, Ulsan (excluding completed workplaces)) to compensate for damages incurred to the financial institutions, and for the period ended December 31, 2023, the total PF commitment amount of PF loan financial institutions is
W
3,284.2 billion on a temporary basis,
W
3,846.4 billion on a limit basis, and the total PF loans amounted to
W
5,567.6 billion.
The amount of claim for damages of the Group is determined after identifying whether it is a damage caused by the Group’s failure to fulfill its responsibilities, and the scope of damages to be compensated by the Group may change depending on the results of lawsuits that are in progress as of December 31, 2023 or that will proceed after the end of the current period. As of December 31, 2022, the risk of the Group to bear the responsibility to complete the project is low, and the loss cannot be
 
F-2
9
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
46.
Commitments and contingencies (continued)
 
reliably measured, hence this was not reflected in the financial statements for the period ended December 31, 2022. Meanwhile, the process of each business sites will be continuously monitored.
Meanwhile, the construction company’s responsibility for completion of a total of 56 land trust projects, including
9-1
Sihwa MTV Bandalseom,
Ansan-si,
Gyeonggi-do, which the consolidated entity is in progress as of the end of the current period, has not been fulfilled. The total PF commitment amount of PF loan financial institutions invested in the relevant business site at the end of the current period is
W
774.7 billion on a temporary basis and
W
831.5 billion on a limit basis, and the PF loan amount is
W
1,520.2 billion.
In addition, the completion deadline for a total of 8 land trust projects, including the Sanho-dong multiplex in Masan
Happo-gu,
Changwon-si, Gyeongsangnam-do, which the consolidated entity is in progress as of the end of the current period, has passed. The total PF commitment amount of PF loan financial institutions invested in the relevant business site at the end of the current period is
W
166.1 billion on a temporary basis and
W
149.6 billion on a limit basis, and the PF loan amount is
W
304 billion.
 
  (f)
An investigation by the Financial Supervisory Service regarding the sale of Equity
 
Linked Trust (ELT) and an investigation by the Fair Trade Commission regarding unfair collaborative practices by four commercial banks are in progress, and the results cannot be predicted at this moment.
 
47.
Statement of cash flows
 
  (a)
Cash and cash equivalents in the consolidated statements of cash flows as of December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Cash and due from banks at amortized cost
  
W
28,471,127        30,070,043        34,650,390  
Adjustments:
        
Due from financial institutions with a maturity over three months from date of acquisition
     (1,490,600      (1,956,179      (1,322,274
Restricted due from banks
     (2,877,084      (3,699,918      (2,911,232
  
 
 
    
 
 
    
 
 
 
     (4,367,684      (5,656,097      (4,233,506
  
 
 
    
 
 
    
 
 
 
  
W
24,103,443        24,413,946        30,416,884  
  
 
 
    
 
 
    
 
 
 
 
F-29
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
47.
Statement of cash flows (continued)
 
  (b)
Significant
non-cash
activities for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Investment conversion
  
W
32,239                
Transfers from
construction-in-progress
to property and equipment
     18,748        33,983        82,179  
Transfers between property and equipment and investment property
     73,773        9,554        16,678  
Transfers between assets held for sale and property and equipment
     1,022        101,757        2,442  
Transfers between investment property and assets held for sale
     2,238        83,664        6,057  
Accounts payable for purchase of intangible assets, etc.
     137,058        117,743        374,685  
Transaction for
right-of-use
assets
  
W
289,995        293,590        299,672  
 
  (c)
Changes in assets and liabilities arising from financing activities for the years ended December 31, 2022 and 2023 are as follows:
 
   
2022
 
   
Net

Derivative

liabilities
   
Borrowings
   
Debt

securities

issued
   
Lease

liabilities
   
Financial

liabilities

designated

at FVTPL
   
Total
 
Beginning balance
 
W
(81,407     43,167,065       80,149,363       612,690             123,847,711  
Changes from cash flows
    71,629       6,145,271       (2,255,974     (259,913     49,993       3,751,006  
Changes from
non-cash
flows
           
Amortization of discount on borrowings and debentures
          (94,209     45,713       13,379             (35,117
Changes in foreign currency
          294,867       58,406       19,032             372,305  
Other
    541,712       (233,819     (708,725     237,049       (2,666     (166,449
Business combination
                      1,102             1,102  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
531,934       49,279,175       77,288,783       623,339       47,327       127,770,558  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
F-29
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
47.
Statement of cash flows (continued)
 
   
2023
 
   
Net

Derivative

liabilities
   
Borrowings
   
Debt

securities

issued
   
Lease

liabilities
   
Financial

liabilities

designated

at FVTPL
   
Total
 
Beginning balance
 
W
531,934       49,279,175       77,288,783       623,339       47,327       127,770,558  
Changes from cash flows
    79,563       8,153,087       3,865,582       (262,055     209,969       12,046,146  
Changes from
non-cash
flows
           
Amortization of discount on borrowings and debentures
          (61,561     33,295       18,855             (9,411
Changes in foreign currency
          90,914       197,895       (4,331     32       284,510  
Other
    (253,480     (560,263     176,170       238,106       (2,496     (401,963
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Ending balance
 
W
358,017       56,901,352       81,561,725       613,914       254,832       139,689,840  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
48.
Related parties
Intra-group balances, and income and expenses arising from intra-group transactions are eliminated in preparing the consolidated financial statements. In accordance with IAS 24, the Group defines the retirement benefit plans of the associates, key management and their families, the consolidation group and related parties as the scope of related parties. The amount of profit and loss, bond and debt balance between the Group and the related parties are disclosed. For details of the subsidiaries and associates, refer to ‘Note 16’.
 
  (a)
Balances with the related parties as of December 31, 2022 and 2023 are as follows:
 
Related party
  
Account
    
2022
    
2023
 
Investments in associates:
        
BNP Paribas Cardif Life Insurance
     Other assets     
W
38        32  
     Credit card loans        117        105  
     ACL               (1
     Deposits        18,745        2,984  
     Allowance for Undrawn
Commitment
 
 
     1        2  
Partners 4th Growth Investment Fund (*1)
     Deposits        742         
Incorporated association Finance Saving Information Center
     Deposits        2        7  
Nomura-Rifa Private Real Estate Investment Trust No.19
     Loans        11,880        11,529  
     Other assets        44        51  
SH MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
     Other assets        427        310  
KOREA FINANCE SECURITY CO., LTD
     Deposits        415        132  
 
F-29
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDI
ARIE
S
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
Related party
  
Account
    
2022
    
2023
 
Investments in associates (continued):
        
Hermes Private Investment Equity Fund (*1)
     Deposits     
W
218         
Korea Credit Bureau
     Deposits        721        640  
Goduck Gangil1 PFV Co., Ltd
     Loans        6,825         
     ACL        (20       
     Deposits        3        11  
SBC PFV Co., Ltd
     Deposits        21,163        13,113  
Sprott Global Renewable Private Equity Fund I (*1)
     Deposits        100         
Goduck Gangil10 PFV Co., Ltd
     Loans        3,100        1,100  
     ACL        (9      (5
     Deposits        26,880        7,568  
Shinhan Global Healthcare Fund 2
     Deposits        1        1  
IMM Special Situation
1-2
PRIVATE EQUITY FUND (*1)
     Deposits        151         
Future-Creation Neoplux Venture Capital Fund
     Account receivables        3,949        3,600  
Neoplux Market-Frontier Secondary Fund
     Account receivables        904        592  
Gyeonggi-Neoplux Superman Fund
     Account receivables        623        1,174  
Shinhan-Neoplux Energy Newbiz Fund
     Account receivables        978        1,883  
SHINHAN-NEO
Core Industrial Technology Fund
     Account receivables        124        123  
KTC-NP
Growth Champ
2011-2
Private Equity Fund (*1)
     Account receivables        2,675         
Neoplux No.3 Private Equity Fund
     Account receivables        3,190        5,866  
NV Station Private Equity Fund (*1)
     Deposits        21         
Korea Digital Asset Custody
     Deposits        153        34  
SW-S
Fund (*1)
     Deposits        112         
Shinhan Smilegate Global PEF I
     Unearned revenue        9        7  
WaveTechnology co.Ltd
     Deposits        41        17  
SHINHAN-NEO
Market-Frontier 2nd Fund
     Account receivables        513        1,596  
iPIXEL Co.,Ltd.
     Deposits        225        11  
CJL No.1 Private Equity Fund
     Deposits        603        265  
NewWave 6th Fund
     Account receivables        849        984  
Nova New Technology Investment Fund No.1 (*1)
     Deposits        215         
DS Power Semicon Private Equity Fund (*1)
     Deposits        100         
Genesis No.1 Private Equity Fund (*1)
     Deposits        19         
DDI LVC Master Real Estate Investment Trust Co., Ltd.
     Deposits        59        923  
 
F-29
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
Related party
  
Account
    
2022
    
2023
 
Investments in associates (continued):
        
Newlake Growth Capital Partners2 PEF (*1)
     Deposits     
W
353         
Logisvalley Shinhan REIT Co.,Ltd.
     Loans        43,000        33,000  
     ACL        (28      (36
     Account receivables        81         
     Accrued income               81  
     Deposits        1,421        1,134  
Shinhan-Albatross tech investment Fund
     Deposits        3,402        2,229  
Shinhan Global Active REIT Co.Ltd
     Deposits        393        206  
Shinhan VC tomorrow venture fund 1
     Account receivables        850        730  
SH Sustainable Management ESG Short term Bond Security Feeder Investment Trust No.1 (*2)
     Accrued income        1         
SH Global Net Zero Solution Security Investment Trust
     Accrued income        2        2  
SEOKWANG T&I
     Deposits        1        1  
Shinhan Time 1st Investment fund
     Deposits        238        151  
DeepBlue No.1 Private Equity Fund (*1)
     Deposits        400         
Shinhan-Cognitive
Start-up
Fund L.P.
     Unearned revenue               52  
NH-J&-IBKC
Label Technology Fund
     Deposits               301  
Shinhan-JW Mezzanin New Technology Fund 1st
     Unearned revenue               7  
Shinhan
M&A-ESG
Investment fund
     Account receivables               285  
Shinhan General Private Real Estate Investment Trust No.3
     Accrued income               13  
Capston General Private Real Estate Investment Trust No.26(Professional)
     Deposits               1  
SHINHAN Mid and SMALL-SIZED OFFICE VALUE-ADDED MO REIT Co., Ltd.
     Accrued income               21  
Key management personnel and their immediate relatives:
     Loans        6,561        5,003  
     
 
 
    
 
 
 
     Assets        86,674        68,038  
     
 
 
    
 
 
 
     Liabilities     
W
76,907        29,797  
     
 
 
    
 
 
 
 
  (*1)
Excluded from the associates due to disposal and liquidation for the year ended December 31, 2023.
  (*2)
For the year ended December 31, 2023, it is incorporated into the consolidation target as the Group held control due to increased
equit
y ratio.
 
F-29
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
  (b)
Transactions with the related parties for the years ended December 31, 2021, 2022 and 2023 are as
follows:
 
Related party
  
Account
  
2021
    
2022
    
2023
 
Investments in associates
                         
BNP Paribas Cardif Life Insurance
   Fees and commission income   
W
3,023        1,890        4,125  
   Provision for credit loss                    (2
   Interest expense      (13      (52      (57
   General and administrative
expenses
     (2      (1       
Shinhan Praxis
K-Growth
Global Private Equity Fund
   Fees and commission income      323        42         
Shinhan EZ General Insurance Co., Ltd. (*3)
   Fees and commission income      10        2         
   Reversal for credit loss      6        5         
   Interest expense      (1      (1       
SM New Technology Business Investment Fund I (*1)
   Fees and commission income      187                
Partners 4th Growth Investment Fund (*4)
   Interest expense      (11      (12       
Shinhan-Albatross Tech Investment Fund
   Fees and commission income         129        146        115  
   Interest expense             (7      (4
Shinhan-Midas
Dong-A
Secondary Fund
   Fees and commission income      115        121         
Shinhan-Nvestor Liquidity Solution Fund
   Fees and commission income      271        181        173  
Shinhan-PS Investment Fund No.1
   Fees and commission income      20        15        25  
Nomura-Rifa Private Real Estate Investment Trust No.19
   Interest income      530        522        568  
SH MAIN Professional Investment Type Private Mixed Asset Investment Trust No.3
   Fees and commission income      974        1,550        1,262  
KOREA FINANCE SECURITY CO., LTD
   Fees and commission income      8        6        4  
   Interest expense      (1              
ShinHan – Soo Young Entrepreneur Investment Fund No.1
   Fees and commission income      1,028        140        589  
Shinhan-Rhinos 1 Fund (*2)
   Fees and commission income      47        61         
 
F-
300

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
Related party
  
Account
 
2021
 
  
2022
 
  
2023
 
Investments in associates
(continued)
  
 
 
 
 
  
 
 
  
 
 
SHINHAN-CORE TREND GLOBAL FUND1 (*2)
   Fees and commission income  
W
106                
Kiwoom-Shinhan Innovation Fund I
   Fees and commission income     240        118        140  
One Shinhan Global Fund1
   Fees and commission income     208        104         
Open-Shinhan Portfolio Investment Association No. 1
   Fees and commission income     59                
FuturePlay-Shinhan Tech Innovation Fund 1
   Fees and commission income     241        227        56  
Korea Credit Bureau
   Fees and commission income     14        13        14  
   Interest expense     (9              
Goduck Gangil1 PFV Co., Ltd
   Interest income     754        377        143  
   Reversal for credit loss     20        31        20  
SBC PFV Co., Ltd
   Fees and commission income     776        808         
   Interest expense     (14      (23      (13
Goduck Gangil10 PFV Co., Ltd
   Interest income     283        171        69  
   Interest expense     (78      (738      (647
   Reversal for credit loss     (4      14        4  
COSPEC BIM tech (*1)
   Interest income     41                
   Reversal(provision) for
credit loss
    95                
Korea Omega Project Fund I
   Fees and commission income     180        180        166  
New Green Shinhan Mezzanine Fund (*1)
   Fees and commission income     334                
Sparklabs-Shinhan Opportunity Fund 1
   Fees and commission income     202        202        39  
EDNCENTRAL Co.,Ltd.
   Interest income     1,140        267         
   Fees and commission income     714        3,212         
Kakao-Shinhan 1st TNYT Fund
   Fees and commission income     386        386        386  
KoFC-Neoplux
R&D-Biz
Creation
2013-1
Investment (*1)
   Interest income     1                
   Fees and commission income     5,474                
Future-Creation Neoplux Venture Capital Fund
   Interest income     31        74        86  
   Fees and commission income     308        53         
Neoplux Market-Frontier Secondary Fund
   Fees and commission income     954        904        592  
Gyeonggi-Neoplux Superman Fund
   Fees and commission income     621        623        551  
 
F-
301

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)

Related party
  
Account
  
2021
 
  
2022
 
  
2023
 
Investments in associates
(continued)
  
 
  
 
 
  
 
 
  
 
 
Shinhan-Neoplux Energy Newbiz Fund
   Fees and commission income   
W
1,002        978        906  
NewWave 6th Fund
   Fees and commission income      1,210        1,014        984  
SHINHAN-NEO
Core Industrial Technology Fund
   Fees and commission income      498        498        496  
KTC-NP
Growth Champ
2011-2
Private Equity
Fund (*4)
   Interest
income
     26        59        36  
Neoplux No.3 Private Equity Fund
   Fees and commission income      2,433        3,190        2,676  
Pacific Sunny Professional Investors Private Placement Real Estate Investment Company No.45 (*2)
   Fees and commission income      83                
Shinhan Smilegate Global PEF I
   Fees and commission income      189        49         
SHINHAN-NEO
Market-Frontier 2nd Fund
   Fees and commission income      2,026        2,050        1,596  
Korea Digital Asset Custody
   Interest
expense
     (2 )              
SWK-Shinhan New Technology Investment Fund 1st
  
Fees and commission income
     41        76        61  
Ulmus SHC innovation investment fund
  
Fees and commission income
     63        94        91  
iPIXEL Co.,Ltd.
   Interest
income
     2        1         
CJL No.1 Private Equity Fund
   Interest expense      (2 )
 
     (7 )
 
     (10 )
 
Reverent-Shinhan Vista Fund
  
Fees and commission income
     90        40        80  
Hermes Private Investment Equity Fund
   Interest expense      (1 )              
Kiwoom-Shinhan Innovation Fund 2
   Fees and commission income      115        279        268  
ETRI Holdings-Shinhan 1st Unicorn Fund
   Fees and commission income      32        100        100  
Shinhan-Time mezzanine blind Fund
   Fees and commission income      300        107        226  
Shinhan VC tomorrow venture fund 1
   Fees and commission income      419        3,400        3,280  
JS Shinhan Private Equity Fund
   Fees and commission income      250        587        600  
Stonebridge-Shinhan Unicorn Secondary Fund
   Fees and commission income             591        444  
Shinhan-Kunicorn first Fund
   Fees and commission income             261        232  
Shinhan-Quantum Startup Fund
   Fees and commission income             125        153  
 
F-
302

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
Related party
  
Account
  
2021
 
  
2022
 
  
2023
 
Investments in associates
(continued)
  
 
  
 
 
  
 
 
  
 
 
Shinhan Simone Fund I
   Fees and commission income   
W
       78        78  
ShinhanFitrin 1st Technology Business Investment Association
   Fees and commission income             59        85  
DDI LVC Master Real Estate Investment Trust Co., Ltd.
   Interest expense             (1      (1
Logisvalley Shinhan REIT Co.,Ltd.
   Interest income             1,018        1,841  
   Fees and commission income             458        163  
   Interest expense             (1      (2
   Provision for credit loss             (28      (8
Shinhan-Dev healthcare
Fund I
   Fees and commission income             66        77  
Shinhan-Cognitive
Start-up
Fund L.P.
   Fees and commission income             192        188  
Global Commerce Fund
   Fees and commission income             10        30  
Shinhan-HGI Social Enterprise Fund
   Fees and commission income             27        63  
Shinhan-WWG Energy Fund New Technology Venture Investment Fund
   Fees and commission income             22        45  
IGIS-Shinhan New Technology Fund 1
   Fees and commission income             36        36  
Shinhan-G.N.Tech
Smart Innovation Fund
   Fees and commission income             81        260  
SH Sustainable Management ESG Short term Bond Security Feeder Investment Trust No.1 (*5)
   Fees and commission income             6         
SH Global Net Zero Solution Security Investment Trust
   Fees and commission income             82        75  
SH 1.5years Maturity Investment Type Security Investment Trust No.2
   Fees and commission income                    16  
Newlake Growth Capital Partners2
PEF (*4)
   Interest expense             (1       
Shinhan Global Active REIT Co.Ltd
   Fees and commission income                    17  
   Interest expense    —       (1      (2
DeepBlue No.1 Private Equity Fund (*4)
   Interest expense             (2       
DS SHINHAN Content Investment Fund 1
   Fees and commission income             18        18  
 
F-
30
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSI
DIA
RIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
Related party
  
Account
  
2021
 
  
2022
 
  
2023
 
Investments in associates
(continued)
  
 
  
 
 
  
 
 
  
 
 
Shinhan Time 1st Investment fund
  
Fees and commission income
  
W
 
  
 
4
 
  
 
26
 
SHINHAN SGC ESG Fund No.1
   Fees and commission income             5        115  
Shinhan-Sneak Peek Bio&Healthcare Bounce Back Fund
   Fees and commission income             4        125  
Shinhan-iSquare Venture PEF 1
   Fees and commission income             3        100  
Shinhan-Gene and New Normal First Mover Venture Investment Equity Fund 1st
   Fees and commission income                    42  
DS-Shinhan-JBWoori New Media New Tehcnology Investment Fund No.1
   Fees and commission income                    216  
NH-J&-IBKC
Label Technology Fund
   Interest expense                    (12
Bonanza-Shinhan GIB Innovative Semiconductor Investment Fund
   Fees and commission income                    55  
2023 Shinhan-JB Woori-Daeshin Listed Companies New Technology Fund
   Fees and commission income                    113  
Shinhan M&A ESG Investment Fund
   Fees and commission income                    726  
Shinhan-JW Mezzanine New Technology Fund 1
st
   Fees and commission income                    46  
K REITS Infra Real estate
   Fees and commission income                    25  
MAN Global Strategy Bond(H)
   Fees and commission income                    2  
Shinhan time secondary blind new technology investment trust
   Fees and commission income                    71  
Shinhan-openwater
pre-IPO
Investment Trust 1
   Fees and commission income                    36  
Shinhan-CJ Technology Innovation Fund No. 1
   Fees and commission income                    88  
Shinhan-Eco Venture Fund 2
nd
   Fees and commission income                    49  
Heungkuk-Shinhan the1st Visionary
Technology Investment Trust no. 1
   Fees and commission income                    87  
 
F-
30
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
Related party
  
Account
 
  
2021
 
  
2022
 
  
2023
 
Investments in associates
(continued)
  
 
 
  
 
 
  
 
 
  
 
 
Hantoo Shinhan Lake
K-beauty
Technology Investment Trust
  
 
Fees and commission income
 
  
W
 
  
 
 
  
 
94
 
Shinhan HB Wellness 1st Investment Trust
     Fees and commission income                      35  
Shinhan JN Wave Technology Investment
 
Trust
     Fees and commission income                      2  
Shinhan General Private Real Estate
 
Investment
Trust No.3
     Fees and commission income                      13  
Shinhan-Timefolio Bio Accelerator Fund
     Fees and commission income                      163  
Shinhan DS Secondary Investment Fund
     Fees and commission income                      139  
Fortress-shinhan New Tech Fund No.1
     Fees and commission income                      27  
Shinhan-Ulmus Sobujang hyeokshin Enterprise
Investment Association No.7
     Fees and commission income                      18  
SHINHAN Mid and SMALL-SIZED
 
OFFICE
VALUE-ADDED MO REIT Co., Ltd.
     Fees and commission income                      25  
Key management personnel and their immediate relatives
 
Interest income
     
122        205        242  
     
 
 
    
 
 
    
 
 
 
     
W
27,614        27,443        26,270  
     
 
 
    
 
 
    
 
 
 
 
  (*1)
Excluded from the associates due to disposal and liquidation for the year ended December 31, 2021.
  (*2)
Excluded from the associates due to disposal and liquidation for the year ended December 31, 2022.
  (*3)
It is incorporated into the consolidation target as the Group held control due to increased equity ratio and BNP Paribas Cardif General Insurance, Ltd. has changed its name to Shinhan EZ General Insurance Co., Ltd for the year ended December 31, 2022. The transaction amount for the years ended December 31, 2021 and 2022 is the amount before being incorporated into the consolidation target.
  (*4)
Excluded from the associates due to disposal and liquidation for the year ended December 31, 2023.
  (*5)
It is incorporated into the consolidation target as the Group held control due to increased equity ratio for the year ended December 31, 2023.
 
F-30
5

SHINHAN FINANCIAL GROUP CO., LTD. AND
SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
 
(c)
Key management personnel compensation
Key management personnel compensation for the years ended December 31, 2021, 2022 and 2023 are as follows:
 
    
2021
    
2022
    
2023
 
Short-term employee benefits
  
W
23,972        27,591        25,007  
Severance benefits
     686        817        809  
Share-based payment transactions (*)
     13,886        9,777        11,862  
  
 
 
    
 
 
    
 
 
 
  
W
38,544        38,185        37,678  
  
 
 
    
 
 
    
 
 
 
 
  (*)
The expenses of share-based payment transactions are the renumeration expenses during the vesting period.
 
  (d)
The guarantees and purchase agreement provided between the related parties as of December 31, 2022 and 2023 are as follows:
 
         
Amount of guarantees
      
Guarantor
  
Guaranteed Parties
  
2022
    
2023
    
Account
Shinhan Bank
  
BNP Paribas Cardif Life Insurance
  
W
10,000        10,000      Unused loan limit
  
Key Management Personnel
     2,143        3,241      Unused loan limit
Shinhan Card
  
BNP Paribas Cardif Life Insurance
     883        895      Unused credit line
The Group
   Structured entities      296,118        326,830      Purchase agreement
     
 
 
    
 
 
    
         
W
309,144
     340,966       
     
 
 
    
 
 
    
 
  (e)
Details of collaterals provided by the related parties as of December 31, 2022 and 2023 are as follows:
 
              
Amount of assets pledged
 
Provided to
  
Provided by
  
Pledged assets
  
2022
    
2023
 
Shinhan Bank
  
BNP Paribas Cardif Life
Insurance
  
Government
bonds
  
W
12,400        2,400  
  
iPIXEL Co.,Ltd.
   Electronic credit guarantee      190         
  
Logisvalley Shinhan REIT Co.,Ltd.
   Collateral trust      51,600        39,600  
  
Key Management Personnel
   Properties      8,073        4,417  
  
   Deposits and etc.      1,306        1,127  
  
   Guarantee      3,092        1,308  
        
 
 
    
 
 
 
           12,471        6,852  
        
 
 
    
 
 
 
        
W
76,661        48,852  
        
 
 
    
 
 
 
 
F-30
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
48.
Related parties (continued)
 
  (f)
Details of significant loan transactions with related parties as of December 31, 2022 and 2023 are as follows:
 
         
2022
 
Classification
  
Company
  
Beginning
    
Execution
    
Collection
   
Others (*)
   
Ending
 
Investments in associates
  
Nomura-Rifa Private Real Estate Investment Trust No.19
  
W
11,880                           11,880  
  
EDNCENTRAL Co.,Ltd.
     19,739               (20,000     261        
  
Goduck Gangil1 PFV Co., Ltd.
     12,000               (5,175           6,825  
  
Goduck Gangil10 PFV Co., Ltd.
     7,600               (4,500           3,100  
  
iPIXEL Co.,Ltd.
     55                     (55      
  
Logisvalley Shinhan REIT Co.,Ltd.
            43,000                    43,000  
Key Management Personnel
     6,150        4,590        (4,177           6,563  
     
 
 
    
 
 
    
 
 
   
 
 
   
 
 
 
  
Total
  
W
57,424        47,590        (33,852     206       71,368  
  
 
 
    
 
 
    
 
 
   
 
 
   
 
 
 
 
(*)
The effect on changes in allowance for credit loss is included.
 
         
2023
 
Classification
  
Company
  
Beginning
    
Execution
    
Collection
   
Others (*)
   
Ending
 
Investments in associates
  
Nomura-Rifa Private Real Estate Investment Trust No.19
  
W
11,880                     (351     11,529  
  
Goduck Gangil1 PFV Co., Ltd.
     6,825               (6,825            
  
Goduck Gangil10 PFV Co., Ltd.
     3,100               (2,000           1,100  
  
Logisvalley Shinhan REIT Co.,Ltd.
     43,000        33,000        (43,000           33,000  
Key Management Personnel
        6,563        3,154        (4,712           5,005  
     
 
 
    
 
 
    
 
 
   
 
 
   
 
 
 
  
Total
  
W
71,368        36,154        (56,537     (351     50,634  
  
 
 
    
 
 
    
 
 
   
 
 
   
 
 
 
 
(*)
The effect on changes in allowance for credit loss is included.
 
F-30
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
49.
Interests in unconsolidated structured entities
 
  (a)
The nature and extent of interests in unconsolidated structured entities
The Group involved in assets-backed securitization, structured financing, beneficiary certificates (primarily investment funds) and other structured entities and characteristics of these structured entities are as follows:
 
    
Description
Assets-backed securitization
  
Securitization vehicles are established to buy assets from originators and issue asset-backed securities in order to facilitate the originators’ funding activities and enhance their financial soundness. The Group is involved in the securitization vehicles by purchasing (or committing to purchase) the asset-backed securities issued and/or providing other forms of credit enhancement.
 
The Group does not consolidate a securitization vehicle if (i) the Group is unable to make or approve decisions as to the modification of the terms and conditions of the securities issued by such vehicle or disposal of such vehicles’ assets, (ii) (even if the Group is so able) if the Group does not have the exclusive or primary power to do so, or (iii) if the Group does not have exposure, or right, to a significant amount of variable returns from such entity due to the purchase (or commitment to purchase) of asset-backed securities so issued or subordinated obligations or by providing other forms of credit support.
Structured financing    Structured entities for project financing are established to raise funds and invest in a specific project such as M&A (mergers and acquisitions), BTL (build-transfer-lease), shipping finance, etc. The Group is involved in the structured entities by originating loans, investing in equity, or providing credit enhancement.
Investment fund    Investment fund means an investment trust, a PEF (private equity fund) or a partnership which invests in a group of assets such as stocks or bonds by issuing a type of beneficiary certificates to raise funds from the general public, and distributes its income and capital gains to their investors. The Group manages assets by investing in shares of investment fund or playing a role of an operator or a GP (general partner) of investment fund, on behalf of other investors.
The size of unconsolidated structured entities as of December 31, 2022 and 2023 are as follows:
 
    
2022
    
2023
 
Total assets:
     
Asset-backed securitization
  
W
238,433,221        214,750,119  
Structured financing
     343,861,213        427,272,034  
Investment fund
     353,801,189        364,272,967  
  
 
 
    
 
 
 
  
W
936,095,623        1,006,295,120  
  
 
 
    
 
 
 
 
F-30
8

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
49.
Interests in unconsolidated structured entities (continued)
 
  (b)
Nature of risks
i) The carrying amounts of the assets and liabilities relating to its interests in unconsolidated structured entities as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Assets-backed

securitization
    
Structured

financing
    
Investment

fund
    
Total
 
Assets under consolidated financial statements:
           
Loans measured at fair value through profit or loss
  
W
9,269        693,630        498        703,397  
Loan at amortized cost
     869,478        15,725,255        183,263        16,777,996  
Securities at fair value through profit or loss
     2,504,857        256,696        14,112,703        16,874,256  
Derivate assets
     4,432                      4,432  
Securities at fair value through other comprehensive income
     4,183,987        179,714               4,363,701  
Securities at amortized cost
     4,182,846                      4,182,846  
Other assets
     4,337        44,448        41,588        90,373  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
11,759,206        16,899,743        14,338,052        42,997,001  
  
 
 
    
 
 
    
 
 
    
 
 
 
Liabilities under consolidated financial statements:
           
Derivate liabilities
  
W
24,902        91               24,993  
Other liabilities
     788        18,840        100        19,728  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
25,690        18,931        100        44,721  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-30
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
49.
Interests in unconsolidated structured entities (continued)
 
    
2023
 
    
Assets-backed

securitization
    
Structured

financing
    
Investment

fund
    
Total
 
Assets under consolidated financial statements:
           
Loans measured at fair value through profit or loss
  
W
9,598        309,635        123,282        442,515  
Loan at amortized cost
     1,061,060        16,604,162        227,185        17,892,407  
Securities at fair value through profit or loss
     4,366,192        129,795        13,304,176        17,800,163  
Derivate assets
     674                      674  
Securities at fair value through other comprehensive income
     4,041,459        183,517        3,315        4,228,291  
Securities at amortized cost
     4,806,904               65        4,806,969  
Other assets
     4,636        79,822        11,935        96,393  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
14,290,523        17,306,931        13,669,958        45,267,412  
  
 
 
    
 
 
    
 
 
    
 
 
 
Liabilities under consolidated financial statements:
           
Derivate liabilities
  
W
9,939        315               10,254  
Other liabilities
     301        1,628               1,929  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
10,240        1,943               12,183  
  
 
 
    
 
 
    
 
 
    
 
 
 
ii) The maximum risk exposure of the Group relating to its interests in unconsolidated structured entities as of December 31, 2022 and 2023 are as follows:
 
    
2022
 
    
Assets-backed

securitization
    
Structured

financing
    
Investment

fund
    
Total
 
Assets held
  
W
11,759,206        16,899,743        14,338,052        42,997,001  
ABS and ABCP purchase agreements
     1,014,702        104,773        2,271,063        3,390,538  
Loan commitments
     419,039        988,331               1,407,370  
Guarantees
     15,000        80,000        —         95,000  
Others
     —         103,039        —         103,039  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
13,207,947        18,175,886        16,609,115        47,992,948  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
    
2023
 
    
Assets-backed

securitization
    
Structured

financing
    
Investment

fund
    
Total
 
Assets held
  
W
14,290,523        17,306,931        13,669,958        45,267,412  
ABS and ABCP purchase agreements
     1,029,819        10,462        2,134,239        3,174,520  
Loan commitments
     353,790        913,252        —         1,267,042  
Others
     —         429,549        —         429,549  
  
 
 
    
 
 
    
 
 
    
 
 
 
  
W
15,674,132        18,660,194        15,804,197        50,138,523  
  
 
 
    
 
 
    
 
 
    
 
 
 
 
F-3
10

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
50.
Events after the reporting period
(a) The controlling
company decided to acquire and retire treasury stocks that worth
W
150 
billion through a resolution of the Board of Directors on February 8, 2024, in order to enhance shareholder
value.
(b) The FSS commenced an investigation regarding incomplete sales related to the sale of the Hong Kong H-Index-based equity linked trust(ELT). Based on the preliminary investigation results, the FSS announced specific dispute resolution criteria on March 11, 2024, to facilitate the early resolution of disputes between sellers and investors by distinguishing between seller factors and investor factors. On March 29, 2024, Shinhan Bank announced that its board of directors has resolved to initiate voluntary settlement process with the investors based on the guideline announced by the Financial Supervisory Service and began discussions with the investors starting April 2024. Depending on the results of the investigations and settlement negotiations with the investors, it is currently unclear to what extent we may be required to compensate the customers, which may cause us to suffer substantial losses or to record provisions for credit loss allowance to account for expected future losses.
 
51.
LIBOR Interest rate
The effective interest rate, not the carrying amount, is adjusted when replacing the interest rate index of a financial instrument measured at amortized cost in relation to the reform of the interest rate index. It includes exceptions, such as allowing hedge accounting to continue uninterrupted even if an interest rate indicator replacement occurs in a hedging relationship. As of the end of the current term, the Group has completed most of its conversion and replacement plans in relation to the discontinuation of LIBOR interest rate calculation and aims to conclude the response plan in accordance with the response guidelines of the supervisory authorities.
 
52.
Adoption of IFRS 17
‘Insurance Contracts’
The Group begins to apply IFRS 17
‘Insurance Contracts’
on accounting periods beginning on 1 January 2023. The prior year’s financial statements were retrospectively restated in accordance with the transition requirement of this Standard. This Standard replaces IFRS 4
‘Insurance Contracts’
. IFRS 17 provides new or revised requirements relating to recognition, measurement, presentation and disclosure principles of insurance contracts, reinsurance contracts and investment contracts with discretionary participation features. The Standard significantly changed the insurer’s accounting by requiring groups of insurance contracts to be measured at current estimates of future cash flows expected to occur in the performance of the contract and at risk adjustments and contractual service margins for separate
non-financial
risks.
The Group applied a retrospective application as described below in accordance with IFRS 17 to insurance contracts, to the extent practicable, from the beginning date of the annual reporting period (the transition date) before its initial application date commences. The Group applied either the modified retrospective approach or the fair value approach to the insurance contracts impracticable to be applied with 1) below.
 
  1)
To identify, recognize and measure each group of insurance contracts issued as if this Standard had always applied;
 
 
1-1)
To identify, recognize and measure any assets for insurance acquisition cash flows as if this Standard had always applied (except that an entity is not required to apply the recoverability assessment before the transition date);
 
  2)
To derecognize any existing balances that would not exist had this Standard always applied; and
 
  3)
To recognize all net differences arising from the initial application of this Standard as an adjustment to the retained earnings (or, if appropriate, other components of equity) at the date of initial application, without adjusting goodwill recognized from the past business combinations.
 
F-3
11

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
52.
Adoption of IFRS 17
‘Insurance Contracts’
 (continued)
 
In addition, the Group changed the classification and measurement of financial instruments related to the insurance business to manage the volatility of equity arising from the market value of insurance contract liabilities according to IFRS 17. For the financial instruments, their classification and measurement changed in accordance with the transition requirement of IFRS 17, the Group prepared the statement of financial position at the date of initial application of IFRS 17 by adjusting the classification and measurement of financial assets removed between the transition date of IFRS 17 and the initial application date in order to present comparative information as if IFRS 9 had been applied to the financial instruments.
Separate account assets and liabilities from the statements of financial position and revenues or expenses in separate accounts from the statements of comprehensive income, which had been presented as one line item in accordance with the Enforcement Rules of the Insurance Business Act under IFRS 4, are combined with the Group’s general account and presented as related assets, liabilities, incomes, and expenses under IFRS 17 with the elimination of intra-group transactions between the general account and the separate account.
 
  (a)
Significant effects in the financial statement at the transition date, January 1, 2022 under IFRS 17 are as follows:
 
  i)
Significant effects in the financial position at the transition date, January 1, 2022 under IFRS 17 are as follows:
 

 
  
Amount

(A) (*1)
 
  
 
  
Amount

(B) (*2)
 
  
Increase

(B-A)
 
Assets:
  
  
Assets:
  
  
Cash and due from banks
at
 
amortized cost
  
W
28,453,404
 
  
Cash and due from banks at amortized cost
  
W
29,049,341
 
  
 
 
Financial assets at fair
value
 
through profit or
loss
  
 
62,403,759
 
  
Financial assets at fair value through profit or loss
  
 
68,161,348
 
  
Securities at fair value
through
 
other
comprehensive income
  
 
64,838,323
 
  
Securities at fair value through other comprehensive income
  
 
90,893,467
 
  
Securities at amortized
cost
  
 
49,930,076
 
  
Securities at amortized cost
  
 
26,164,942
 
  
Loans at amortized cost
  
 
389,137,156
 
  
Loans at amortized cost
  
 
384,810,774
 
  
Other assets (*3)
  
 
53,389,467
 
  
Other assets
  
 
42,784,650
 
  
  
 
 
 
  
  
 
 
 
  
 
 
 
  
W
648,152,185
 
  
  
W
641,864,522
 
  
W
(6,287,663
  
 
 
 
  
  
 
 
 
  
 
 
 
Liabilities:
  
  
Liabilities:
  
  
Deposits
  
W
364,896,675
 
  
Deposits
  
W
364,874,652
 
  
Borrowing
  
 
43,167,065
 
  
Borrowing
  
 
43,167,065
 
  
Debt securities issued
  
 
80,149,362
 
  
Debt securities issued
  
 
80,149,362
 
  
Insurance contract
liabilities
  
 
54,333,498
 
  
Insurance contract liabilities
  
 
53,774,915
 
  
  
  
Reinsurance contract liabilities
  
 
281,763
 
  
  
  
Investment contract liabilities
  
 
2,953,698
 
  
Other liabilities (*3)
  
 
56,067,163
 
  
Other liabilities
  
 
46,447,117
 
  
  
 
 
 
  
  
 
 
 
  
 
 
 
  
W
598,613,763
 
  
  
W
591,648,572
 
  
W
(6,965,191
  
 
 
 
  
  
 
 
 
  
 
 
 
Equity
  
W
49,538,422
 
  
Equity
  
W
50,215,950
 
  
W
677,528
 
  
 
 
 
  
  
 
 
 
  
 
 
 
F-3
12

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
52.
Adoption of IFRS 17
‘Insurance Contracts’
 (continued)
 
  (*1)
Prepared in accordance with IFRS 9 ‘financial instruments’, IFRS 4 ‘Insurance Contracts’, and Enforcement Rules of the Insurance Business Act. (Application of the overlay approach under IFRS 4 to financial assets related to insurance contracts)
  (*2)
Prepared in accordance with IFRS 9
‘financial instruments’
and IFRS 17
‘Insurance Contracts’
(changed business model is applied to financial assets related to insurance contracts under IFRS 17)
  (*3)
Other assets and other liabilities under
IFRS
4 include separate account assets amounted to
W
9,501,135 million and separate account liabilities amounted to
W
9,834,894 million, respectively.
 
  ii)
Classification of financial assets (derivatives excluded) on January 1, 2022 as the transition date in accordance with IFRS 17 is as follows:
 

 
  
January 1, 2022
 
 
  
Classification
  
Transition

date (Jan.

1, 2022)

under

IFRS 4
 
  
Separate

account

(*1)
 
  
Policy loan

excluded

(*2)
 
 
Classifica-
tion due to

new

business

model
 
 
Transition

date (Jan.

1, 2022)

under

IFRS 17
 
Cash and due from banks at amortized cost
   Financial
assets at
amortized cost
  
W
28,453,404
 
     595,937                    29,049,341  
Due from banks at fair value through profit or loss
   Financial
assets at fair
value through
profit or loss
     34,262                           34,262  
Securities at fair value through profit or loss
   Financial
assets at fair
value through
profit or loss
     60,686,153        6,121,716              (364,127     66,443,742  
Loans at fair value through profit or loss
   Financial
assets at fair
value through
profit or loss
     1,683,344                           1,683,344  
Securities at fair value through other comprehensive income
   Financial
assets at fair
value through
other
comprehensive
income
     64,838,323        2,035,462              24,019,681       90,893,466  
Securities at amortized cost
   Financial
assets at
amortized cost
     49,930,076                     (23,765,134     26,164,942  
Loans at amortized cost
   Financial
assets at
amortized cost
     389,137,156        768,256        (5,094,638           384,810,774  
 
(*1)
Consisted of the total of separate account and intercompany transactions that are eliminated.
 
F-3
1
3

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
52.
Adoption of IFRS 17
‘Insurance Contracts’ (continued)
 
(*2)
Policy loans, which used to be recognized as separate assets under IFRS 4
‘Insurance Contracts’
and Enforcement Rules of the Insurance Business Act., are measured as part of insurance contracts in accordance with IFRS 17.
 
  iii)
Significant adjustments to assets, liabilities and equity under IFRS 17 on January 1, 2022 as the transition date are as follows:
 
    
January 1, 2022
 
    
Assets
    
Liabilities
    
Equity
 
Application of IFRS 4 on January 1, 2022
  
W
648,152,185
 
     598,613,763        49,538,422  
Elimination of carrying amount of IFRS 4 items:
        —      
Loans at amortized cost (policy loans)
     (5,094,638      —         (5,094,638
Unamortized acquisition cost
     (954,949      —         (954,949
Insurance contract liabilities
     —         (61,187,386      61,187,386  
Intercompany transactions with separate account for the consolidation presentation
     45,458        44,919        539  
Others (*)
     (161,677      (124,117      (37,560
Application of IFRS 17:
        
Reclassification of financial assets
     (109,579      —         (109,579
Recognition of insurance contract liabilities
     —         53,774,915        (53,774,915
Recognition of reinsurance contract liabilities
     —         281,763        (281,763
Tax effects from adjustments
     (12,278      244,715        (256,993
  
 
 
    
 
 
    
 
 
 
Total of adjustments for transition date
     (6,287,663      (6,965,191      677,528  
  
 
 
    
 
 
    
 
 
 
Application of IFRS 17 on January 1, 2022 (the transition date)
  
W
641,864,522
 
     591,648,572        50,215,950  
  
 
 
    
 
 
    
 
 
 
 
  (*)
Consisted of elimination of accounts receivable (payable) and others that are measured as part of insurance contracts under IFRS 17.
 
F-3
1
4

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
52.
Adoption of IFRS 17
‘Insurance Contracts’ (continued)
 
 
iv
)
Significant adjustments to accumulated other comprehensive income (loss) and retained earnings as part of the statement of changes in equity under IFRS 17 on January 1, 2022 as the transition date are as follows:
 
    
January 1, 2022
 
    
Accumulated other
comprehensive income

(loss)
    
Retained earnings
 
Application of IFRS 4 on January 1, 2022 (the transition date)
  
W
(984,936
     30,541,300  
Recognition of net difference from initial application of IFRS 17
     (42,601      627,174  
Elimination of financial assets at fair value through profit or loss (overlay approach)
     (209,645      209,645  
Reclassification of financial instruments under IFRS 17
     (99,607      (10,001
Recognition of net insurance finance income from insurance contract assets (liabilities)
     459,556         
Tax effects from adjustments
     (27,990      (229,003
  
 
 
    
 
 
 
Total of adjustments for transition date
     79,713        597,815  
  
 
 
    
 
 
 
Application of IFRS 17 on January 1, 2022 (the transition date)
  
W
(905,223
     31,139,115  
  
 
 
    
 
 
 
 
F-31
5

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
52.
Adoption of IFRS 17
‘Insurance Contracts’ (continued)
 
  (b)
Significant effects in the primary financial statements such as the financial position as of December 31, 2022 and comprehensive income statement for the period ended December 31, 2022 under IFRS 17 are as follows:
 
  i)
The statement of financial position as of December 31, 2022
 

 
  
Amount under

IFRS 4
 
  
Adjustment

for IFRS 17
 
  
Amount under

IFRS 17
 
Assets
        
Cash and due from banks at amortized cost
  
W
29,532,235
 
     518,605        30,050,840  
Financial assets at fair value through profit or loss
     56,643,669        4,864,612        61,508,281  
Securities at fair value through other comprehensive income
     63,661,719        21,807,442        85,469,161  
Securities at amortized cost
     57,971,492        (24,600,294      33,371,198  
Loans at amortized cost
     412,291,511        (4,392,539      407,898,972  
Reinsurance contract assets
            88,772        88,772  
Other assets
     55,783,655        (9,737,649      46,046,006  
  
 
 
    
 
 
    
 
 
 
     675,884,281        (11,451,051      664,433,230  
  
 
 
    
 
 
    
 
 
 
Liabilities
        
Deposits
     383,010,745        (22,451      382,988,294  
Borrowings
     49,279,175               49,279,175  
Debt securities issued
     77,288,783               77,288,783  
Insurance contract liabilities
     54,315,124         (8,410,351      45,904,773  
Reinsurance contract liabilities
            62,803        62,803  
Investment contract liabilities
            2,133,586        2,133,586   
Other liabilities
     60,860,032        (7,507,774      53,352,258  
  
 
 
    
 
 
    
 
 
 
     624,753,859        (13,744,187      611,009,672  
  
 
 
    
 
 
    
 
 
 
Equity
  
W
51,130,422
 
     2,293,136        53,423,558  
  
 
 
    
 
 
    
 
 
 
 
F-31
6

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
52.
Adoption of IFRS 17
‘Insurance Contracts’ (continued)
 
  ii)
The statement of comprehensive income for the period ended December 31, 2022
 
 
  
Amount under

IFRS 4
 
  
Adjustment

for IFRS 17
 
  
Amount under

IFRS 17
 
Operating income
        
Net interest income
  
W
12,463,681        (1,866,828      10,596,853  
Net fees and commission income
     2,525,566        (112,024      2,413,542  
Net insurance income (expense)
     (827,233      1,873,457        1,046,224  
Net insurance finance income
            807,964        807,964  
Other operating expenses
     (8,273,935      (685,084      (8,959,019
  
 
 
    
 
 
    
 
 
 
     5,888,079        17,485        5,905,564  
Equity method income
     121,697               121,697  
Other
non-operating
income, net
     339,475        (110      339,365  
Profit before income taxes
     6,349,251        17,375        6,366,626  
Income tax expense
     (1,617,088      5,976        (1,611,112
Profit for the period
     4,732,163        23,351        4,755,514  
Other comprehensive loss for the period, net of income tax
     (2,598,032      1,592,257        (1,005,775
  
 
 
    
 
 
    
 
 
 
Total comprehensive income for the period
  
W
2,134,131        1,615,608        3,749,739  
  
 
 
    
 
 
    
 
 
 
 
  iii)
The statement of cash flows for the period ended December 31, 2022
 
 
  
Amount under

IFRS 4
 
  
Adjustment

for IFRS 17
 
  
Amount under

IFRS 17
 
Cash flows from operating activities
  
W
7,592,560        (404,120      7,188,440  
Cash flows from investing activities
     (11,031,456      335,529        (10,695,927
Cash flows from financing activities
     3,394,715               3,394,715  
Effect of exchange rate changes on cash and cash equivalents held
     (57,837      (1,118      (58,955
Cash and cash equivalents at the beginning of the period
     24,103,443        482,230        24,585,673  
  
 
 
    
 
 
    
 
 
 
Cash and cash equivalents at the end of the period
  
W
24,001,425        412,521        24,413,946  
  
 
 
    
 
 
    
 
 
 
 
F-31
7

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
53.
Condensed Shinhan Financial Group (Parent Company only) Financial Statements
STATEMENTS OF FINANCIAL POSITION
 
 
  
2022
 
  
2023
 
Assets
     
Deposits
     
Banking subsidiaries
  
W
2,187        22  
Other
             
Receivables from subsidiaries:
     
Non-banking
subsidiaries
     4,009,467        4,051,004  
Investment (at equity) in subsidiaries:
     
Banking subsidiaries
     13,797,222        13,797,222  
Non-banking
subsidiaries
     16,933,142        16,925,865  
Financial assets at FVTPL
     1,778,475        1,985,760  
Property, equipment and intangible assets, net
     11,411        15,331  
Other assets
     
Banking subsidiaries
     483,688        187,118  
Non-banking
subsidiaries
     384,443        219,118  
Other
     56,279        108,114  
  
 
 
    
 
 
 
Total assets
  
W
37,456,314        37,289,554  
  
 
 
    
 
 
 
Liabilities and equity
     
Borrowings
  
W
20,000        223,722  
Debt securities issued
     9,815,457        10,389,276  
Accrued expenses & other liabilities
     944,308        577,415  
  
 
 
    
 
 
 
Total liabilities
  
W
10,779,765        11,190,413  
  
 
 
    
 
 
 
Equity
     26,676,549        26,099,141  
  
 
 
    
 
 
 
Total liabilities and equity
  
W
37,456,314        37,289,554  
  
 
 
    
 
 
 
 
F-31
8
SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
53.
Condensed Shinhan Financial Group (Parent Company only) Financial Statements (continued)
 
CONDENSED STATEMENTS OF INCOME
 
    
2021
   
2022
   
2023
 
Income
      
Dividends from banking subsidiaries
  
W
772,420       902,420       1,159,525  
Dividends from
non-banking
subsidiaries
     807,803       568,474       626,443  
Interest income from banking subsidiaries
     173       236       512  
Interest income from
non-banking
subsidiaries
     75,013       87,215       92,991  
Other income
     235,746       251,999       284,072  
  
 
 
   
 
 
   
 
 
 
Total income
     1,891,155       1,810,344       2,163,543  
  
 
 
   
 
 
   
 
 
 
Expenses
      
Interest expense
     (210,535     (222,413     (286,642
Other expense
     (259,188     (367,015     (177,484
  
 
 
   
 
 
   
 
 
 
Total expenses
     (469,723     (589,428     (464,126
  
 
 
   
 
 
   
 
 
 
Profit before income tax expense
     1,421,432       1,220,916       1,699,417  
  
 
 
   
 
 
   
 
 
 
Income tax expense (benefit)
     7,476       (28,335     28,406  
  
 
 
   
 
 
   
 
 
 
Profit for the year
  
W
1,413,956       1,249,251       1,671,011  
  
 
 
   
 
 
   
 
 
 
 
F-31
9

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
(In millions of won)
 
53.
Condensed Shinhan Financial Group (Parent Company only) Financial Statements (continued)
 
CONDENSED STATEMENTS OF CASH FLOWS
 
    
2021
   
2022
   
2023
 
Cash flows from operating activities
      
Profit for the period
  
W
1,413,956       1,249,251       1,671,011  
Non-cash
items included in profit for the period
     (1,448,898     (1,274,183     (1,653,331
Changes in operating assets and liabilities
     605,089       163,179       187,618  
Net interest paid
     (134,269     (127,247     (172,937
Dividend received from subsidiaries
     1,578,920       1,470,400       1,783,758  
Income tax paid
     (1,102     (3,487     (640
  
 
 
   
 
 
   
 
 
 
Net cash provided by operating activities
     2,013,696       1,477,913       1,815,479  
  
 
 
   
 
 
   
 
 
 
Cash flows from investing activities
      
Net loan origination to
non-banking
subsidiaries
     (649,384     68,000       (11,277
Acquisition of subsidiary
     (379,857     (374,126     11  
Disposal of investments in subsidiaries
           20,354        
Other, net
     (452,672     (403,743     (303,582
  
 
 
   
 
 
   
 
 
 
Net cash used in investing activities
     (1,481,913     (689,515     (314,848
  
 
 
   
 
 
   
 
 
 
Cash flows from financing activities
      
Issuance of hybrid bonds
     1,154,597       997,120       897,646  
Repayments of hybrid bonds
           (135,000     (1,195,550
Net changes in borrowings
           20,000       201,713  
Issuance of debt securities issued
     1,428,704       2,206,672       2,253,173  
Repayments of debt securities issued
     (1,890,000     (2,036,000     (1,709,626
Convertible preferred stock conversion cost
                 (75
Dividend paid
     (1,218,761     (1,540,871     (1,461,371
Acquisition of treasury stock
     (79     (300,600     (486,919
Disposition of and incineration cost of treasury stock
           (60     (81
Payment of stock issuance costs
     (605        
Redemption of lease liabilities
     (1,701     (1,431     (1,708
  
 
 
   
 
 
   
 
 
 
Net cash used in financing activities
     (527,845     (790,170     (1,502,798
  
 
 
   
 
 
   
 
 
 
Effect of exchange rate changes on cash and cash equivalents held
     23       (3      
  
 
 
   
 
 
   
 
 
 
Net increase (decrease) in cash and cash equivalents
     3,961       (1,775     (2,167
  
 
 
   
 
 
   
 
 
 
Cash and cash equivalents at beginning of year
           3,961       2,186  
  
 
 
   
 
 
   
 
 
 
Cash and cash equivalents at end of year
  
W
3,961       2,186       19  
  
 
 
   
 
 
   
 
 
 
 
F-3
20