10-Q 1 tcnnf-20240930.htm 10-Q tcnnf-20240930
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
_________________________________________________________
FORM 10-Q
_________________________________________________________
(Mark One)
xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2024
OR
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from      to 
Commission File Number: 000-56248
_________________________________________________________
img7132056_0.jpg
TRULIEVE CANNABIS CORP.
(Exact Name of Registrant as Specified in its Charter)
_________________________________________________________
British Columbia84-2231905
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
6749 Ben Bostic Road
Quincy, FL 32351
(Address of principal executive offices and zip code)
(850) 298-8866
(Registrant’s telephone number, including area code)
_________________________________________________________

Securities registered pursuant to Section 12(b) of the Act: None
Title of each classTrading
Symbol(s)
Name of each exchange on which registered
N/AN/AN/A
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes  x   No  o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).   Yes  x   No  o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerxAccelerated filero
Non-accelerated fileroSmaller reporting companyo
Emerging growth companyo
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).   Yes  o   No  x
As of October 31, 2024, the registrant had 165,964,290 Subordinate Voting Shares and 23,226,386 Multiple Voting Shares (on an as converted basis) outstanding.


TRULIEVE CANNABIS CORP.
Table of Contents
i

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of safe harbor provisions of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify these statements by forward-looking words such as “may”, “will”, “would”, “could”, “should”, “believes”, “estimates”, “projects”, “potential”, “expects”, “plans”, “intends”, “anticipates”, “targeted”, “continues”, “forecasts”, “designed”, “goal”, or the negative of those words or other similar or comparable words. Any statements contained in this Quarterly Report on Form 10-Q that are not statements of historical facts may be deemed to be forward-looking statements. We have based these forward-looking statements largely on our current expectations and projections about future events and financial trends that we believe may affect our business, financial condition, results of operations and future growth prospects. The forward-looking statements contained herein are based on certain key expectations and assumptions, including, but not limited to, with respect to expectations and assumptions concerning receipt and/or maintenance of required licenses and third party consents and the success of our operations, are based on estimates prepared by us using data from publicly available governmental sources, as well as from market research and industry analysis, and on assumptions based on data and knowledge of this industry that we believe to be reasonable. These forward-looking statements are not guarantees of future performance or developments and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. As a result, any or all of our forward-looking statements in this Quarterly Report on Form 10-Q may turn out to be inaccurate. Factors that may cause actual results to differ materially from current expectations include, among other things, those listed under “Risk Factors” and discussed elsewhere in this Quarterly Report on Form 10-Q and in “Part I, Item 1A – Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2023. These forward-looking statements speak only as of the date of this Quarterly Report on Form 10-Q. Except as required by law, we assume no obligation to update or revise these forward-looking statements for any reason, even if new information becomes available in the future. You should, however, review the factors and risks we describe in the reports we will file from time to time with the SEC after the date of this Quarterly Report on Form 10-Q.
ii

PART I—FINANCIAL INFORMATION
Item 1. Financial Statements.
TRULIEVE CANNABIS CORP.
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)
(in thousands)
September 30,
2024
December 31,
2023
ASSETS
Current Assets:
Cash and cash equivalents$237,666 $201,372 
Short-term investments80,179  
Restricted cash907 6,607 
Accounts receivable, net9,031 6,703 
Inventories
220,916 213,120 
Income tax receivable5,844  
Prepaid expenses 19,154 17,620 
Other current assets26,620 23,735 
Notes receivable - current portion, net1,770 6,233 
Assets associated with discontinued operations924 1,958 
Total current assets603,011 477,348 
Property and equipment, net701,613 676,352 
Right of use assets - operating, net116,083 95,910 
Right of use assets - finance, net65,550 58,537 
Intangible assets, net873,317 917,191 
Goodwill483,905 483,905 
Notes receivable, net5,773 7,423 
Other assets23,011 10,379 
Long-term assets associated with discontinued operations1,980 2,010 
TOTAL ASSETS$2,874,243 $2,729,055 
LIABILITIES
Current Liabilities:
Accounts payable and accrued liabilities$96,051 $83,162 
Deferred revenue6,663 1,335 
Notes payable - current portion3,342 3,759 
Operating lease liabilities - current portion11,614 10,068 
Finance lease liabilities - current portion9,132 7,637 
Construction finance liabilities - current portion1,801 1,466 
Contingencies4,635 4,433 
Liabilities associated with discontinued operations3,455 2,989 
Total current liabilities136,693 114,849 
Long-Term Liabilities:
Private placement notes, net364,419 363,215 
Notes payable, net112,757 115,855 
Operating lease liabilities113,402 92,235 
Finance lease liabilities68,384 61,676 
Construction finance liabilities135,856 136,659 
Deferred tax liabilities204,242 206,964 
Uncertain tax position liabilities384,130 180,350 
Other long-term liabilities6,511 7,086 
Long-term liabilities associated with discontinued operations39,386 41,553 
TOTAL LIABILITIES$1,565,780 $1,320,442 
Commitments and contingencies (see Note 3)
MEZZANINE EQUITY
Redeemable non-controlling interest$7,119 $ 
SHAREHOLDERS' EQUITY
Common stock, no par value; unlimited shares authorized. 189,154,228 and 186,235,818 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively.
$ $ 
Additional paid-in-capital2,047,963 2,055,112 
Accumulated deficit(735,959)(640,639)
Non-controlling interest(10,660)(5,860)
TOTAL SHAREHOLDERS' EQUITY1,301,344 1,408,613 
TOTAL LIABILITIES, MEZZANINE EQUITY, AND SHAREHOLDERS' EQUITY$2,874,243 $2,729,055 

The accompanying notes are an integral part of these condensed consolidated financial statements.
1

TRULIEVE CANNABIS CORP.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)
(in thousands, except for share data)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024202320242023
Revenue
$284,284 $275,210 $885,345 $842,219 
Cost of goods sold111,006 132,264 356,617 407,444 
Gross profit173,278 142,946 528,728 434,775 
Expenses:
Sales and marketing66,727 59,398 191,016 181,206 
General and administrative81,897 34,455 161,500 108,668 
Depreciation and amortization28,332 26,958 84,163 82,624 
Impairment and disposal of long-lived assets, net of (recoveries)(4,296)(1,209)(4,423)5,480 
Impairment of goodwill   307,590 
Total expenses172,660 119,602 432,256 685,568 
Income (loss) from operations
618 23,344 96,472 (250,793)
Other income (expense):
Interest expense, net
(17,459)(20,834)(47,577)(60,925)
Interest income4,202 1,927 11,499 4,323 
Gain on debt extinguishment 8,161  8,161 
Other (expense) income, net
(198)1,126 (4,778)5,875 
Total other expense, net
(13,455)(9,620)(40,856)(42,566)
(Loss) income before provision for income taxes
(12,837)13,724 55,616 (293,359)
Provision for income taxes
47,383 36,640 150,018 105,933 
Net loss from continuing operations
(60,220)(22,916)(94,402)(399,292)
Net loss from discontinued operations, net of tax benefit (provision) of zero, $5, zero, and $(625), respectively
(1,636)(2,927)(4,613)(99,054)
Net loss
(61,856)(25,843)(99,015)(498,346)
Less: net loss attributable to non-controlling interest from continuing operations
(1,384)(451)(2,779)(3,788)
Less: net loss attributable to redeemable non-controlling interest from continuing operations
(259) (916) 
Less: net loss attributable to non-controlling interest from discontinued operations
   (1,193)
Net loss attributable to common shareholders
$(60,213)$(25,392)$(95,320)$(493,365)
Earnings Per Share (see numerator reconciliation below)
Net loss per share - Continuing operations:
Basic and diluted$(0.32)$(0.12)$(0.52)$(2.09)
Net loss per share - Discontinued operations:
Basic and diluted$(0.01)$(0.02)$(0.02)$(0.52)
Weighted average number of common shares used in computing net loss per share:
Basic and diluted190,190,923188,924,694190,004,261188,959,454
EPS Numerator Reconciliation (see Note 5)
Net loss attributable to common shareholders (from above)
$(60,213)$(25,392)$(95,320)$(493,365)
Net loss from discontinued operations, net of tax, attributable to common shareholders
1,636 2,927 4,613 97,861 
Adjustment of redeemable non-controlling interest to maximum redemption value(2,065) (9,010) 
Net loss from continuing operations available to common shareholders
$(60,642)$(22,465)$(99,717)$(395,504)
The accompanying notes are an integral part of these condensed consolidated financial statements.
2

TRULIEVE CANNABIS CORP.
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY (UNAUDITED)
(in thousands, except for share data)

Three Months Ended
Multiple Voting SharesSubordinate Voting SharesTotal Common SharesAdditional Paid-in-Capital Accumulated Deficit Non-Controlling Interest Total Shareholders' Equity
Balance, June 30, 202423,226,386164,098,272187,324,658$2,056,072 $(675,746)$(9,276)$1,371,050 
Share-based compensation5,469 — — 5,469 
Subordinate Voting Shares issued under share compensation plans (see Note 3)
2,904,0792,904,079 — —  
Tax withholding related to net share settlements of equity awards (see Note 3)
(1,074,509)(1,074,509)(12,164)— — (12,164)
Adjustment of redeemable non-controlling interest to maximum redemption value (see Note 3)
(2,065)— — (2,065)
Consolidated VIE settlement transaction651 —  651 
Net loss— (60,213)(1,384)(61,597)
Balance, September 30, 202423,226,386165,927,842189,154,228$2,047,963 $(735,959)$(10,660)$1,301,344 
Balance, June 30, 202326,226,386159,761,126185,987,512$2,047,879 $(581,816)$(4,050)$1,462,013 
Share-based compensation4,539 — — 4,539 
Net loss— (25,392)(451)(25,843)
Balance, September 30, 202326,226,386159,761,126185,987,512$2,052,418 $(607,208)$(4,501)$1,440,709 

Nine Months Ended
 Multiple Voting Shares Subordinate Voting Shares Total Common Shares Additional Paid-in-Capital Accumulated
Deficit
Non-Controlling Interest Total Shareholders' Equity
Balance, December 31, 202326,226,386160,009,432186,235,818$2,055,112 $(640,639)$(5,860)$1,408,613 
Share-based compensation15,579 — — 15,579 
Subordinate Voting Shares issued under share compensation plans (see Note 3)
3,030,2183,030,218210 — — 210 
Tax withholding related to net share settlements of equity awards (see Note 3)
(1,086,738)(1,086,738)(12,258)— — (12,258)
Distributions to subsidiary non-controlling interest— — (1,081)(1,081)
Conversion of Multiple Voting to Subordinate Voting Shares(3,000,000)3,000,000— — — — 
Redeemable non-controlling interest mezzanine equity (see Note 3)
— — 1,504 1,504 
Adjustment of redeemable non-controlling interest to maximum redemption value (see Note 3)
(9,010)— — (9,010)
Subordinate Voting Shares issued pursuant to redemption of non-controlling interest (see Note 3)
974,930974,9302,471 — — 2,471 
Consolidated VIE settlement transaction(4,141)— (2,444)(6,585)
Net loss— (95,320)(2,779)(98,099)
Balance, September 30, 202423,226,386165,927,842189,154,228$2,047,963 $(735,959)$(10,660)$1,301,344 
Balance, December 31, 202226,226,386159,761,126185,987,512$2,045,003 $(113,843)$(3,456)$1,927,704 
Share-based compensation7,415 — — 7,415 
Termination of purchase of variable interest entity(1,643)— — (1,643)
Deconsolidation and divestment of variable interest entities— — 3,986 3,986 
Distributions to subsidiary non-controlling interest— — (50)(50)
Value of shares earned for purchase of variable interest entity1,643 — — 1,643 
Net loss— (493,365)(4,981)(498,346)
Balance, September 30, 202326,226,386159,761,126185,987,512$2,052,418 $(607,208)$(4,501)$1,440,709 

The accompanying notes are an integral part of these condensed consolidated financial statements.
3

TRULIEVE CANNABIS CORP.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
(in thousands)
Nine Months Ended
September 30,
20242023
Cash flows from operating activities
Net loss$(99,015)$(498,346)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization84,163 83,618 
Depreciation included in cost of goods sold40,098 45,397 
Gain on debt extinguishment  (8,161)
Impairment and disposal of long-lived assets, net of (recoveries)(4,423)5,480 
Impairment of goodwill 307,590 
Amortization of operating lease right of use assets8,339 7,794 
Share-based compensation15,579 7,415 
Allowance for credit losses4,910 866 
Deferred income taxes(2,676)(18,696)
Loss from disposal of discontinued operations 69,840 
Other non-cash changes898 5,031 
Changes in operating assets and liabilities:
Inventories(8,281)66,527 
Accounts receivable(712)(1,856)
Prepaid expenses and other current assets(856)9,286 
Other assets(6,101)2,047 
Accounts payable and accrued liabilities4,632 4,519 
Income tax receivable / payable(4,337)(49,869)
Other liabilities202 (14,392)
Operating lease liabilities(5,959)(6,933)
Deferred revenue5,327 (6,005)
Uncertain tax position liabilities203,780 61,837 
Other long-term liabilities(662)(2,612)
Proceeds received from insurance for operating expenses5,903  
Net cash provided by operating activities240,809 70,377 
Cash flows from investing activities
Purchases of property and equipment(79,036)(30,998)
Capitalized interest(866)114 
Purchases of internal use software(18,287)(7,741)
Purchases of short-term investments(80,000) 
Cash paid for licenses(7,000)(3,971)
Payment for initial direct costs on finance leases(647) 
Proceeds from disposal activities1,003 11,723 
Proceeds from notes receivable repayments872 565 
Proceeds received from insurance recoveries on property and equipment527  
Net cash used in investing activities(183,434)(30,308)
Cash flows from financing activities
Payments for taxes related to net share settlement of equity awards(12,258) 
Payments on finance lease obligations(5,513)(5,720)
Payments on notes payable(3,839)(5,521)
Payments on construction finance liabilities(2,524)(1,285)
Payments and costs related to consolidated VIE settlement transaction(5,077) 
Distributions to subsidiary non-controlling interest(1,081)(50)
Payments on private placement notes (47,595)
Payments for debt issuance costs (428)
Proceeds from non-controlling interest holders' subscription3,000  
Proceeds from equity exercises210  
Net cash used in financing activities(27,082)(60,599)
Net increase (decrease) in cash and cash equivalents30,293 (20,530)
Cash, cash equivalents, and restricted cash, beginning of period207,979 213,792 
Cash and cash equivalents of discontinued operations, beginning of period301 5,702 
Less: cash and cash equivalents of discontinued operations, end of period (94)
Cash, cash equivalents, and restricted cash, end of period$238,573 $198,870 
Supplemental disclosure of cash flow information
Cash paid during the period for 
Interest$41,608 $52,036 
Income taxes paid, net of (refunds)(46,748)113,187 
Noncash investing and financing activities  
ASC 842 lease additions - operating and finance leases$42,881 $12,019 
Purchases of property and equipment in accounts payable and accrued liabilities10,462 4,284 
Reclassification of assets to held for sale7,044 18,396 
Adjustment of redeemable non-controlling interest to maximum redemption value9,010  
Noncash partial extinguishment of construction finance liability 18,486 

The condensed consolidated statements of cash flows include continuing operations and discontinued operations for the periods presented.
September 30,
20242023
Beginning of period: 
Cash and cash equivalents (1)
$201,372 $207,185 
Restricted cash6,607 6,607 
Cash, cash equivalents and restricted cash $207,979 $213,792 
End of period:
Cash and cash equivalents (2)
$237,666 $192,159 
Restricted cash907 6,711 
Cash, cash equivalents and restricted cash$238,573 $198,870 
(1)Excludes cash associated with discontinued operations totaling $0.3 million and $5.7 million as of December 31, 2023 and 2022, respectively.
(2)Excludes cash associated with discontinued operations totaling zero and $0.1 million as of September 30, 2024 and 2023, respectively.


The accompanying notes are an integral part of these condensed consolidated financial statements.
4

TRULIEVE CANNABIS CORP.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

NOTE 1. BASIS OF PRESENTATION

The accompanying unaudited condensed consolidated financial statements of Trulieve Cannabis Corp., ("Trulieve," the "Company," "we," "our," or "us") has been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and, therefore, do not include all financial information and footnotes required by GAAP for complete financial statements. In management's opinion, the condensed consolidated financial statements include all adjustments of a normal recurring nature necessary for a fair statement of the Company's financial position as of September 30, 2024, and the results of its operations and cash flows for the periods ended September 30, 2024 and 2023. The results of the Company's operations for the three and nine months ended September 30, 2024 are not necessarily indicative of the results to be expected for the full 2024 fiscal year.

The accompanying unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements for Trulieve Cannabis Corp. and the notes thereto, included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023, filed with the Securities and Exchange Commission ("SEC") on February 29, 2024 (the "2023 Form 10-K").

Discontinued Operations

In June 2023, the Company exited operations in Massachusetts and in July 2022, the Company exited operations in Nevada. Both actions represented a strategic shift in business; therefore, the related assets and liabilities associated with the discontinued operations are classified as discontinued operations on the condensed consolidated balance sheets and the results of the discontinued operations have been presented as discontinued operations within the condensed consolidated statements of operations for all periods presented. Unless specifically noted otherwise, footnote disclosures only reflect the results of continuing operations.

Basis of Measurement

These condensed consolidated financial statements have been prepared on the going concern basis, under the historical cost convention, except for certain financial instruments that are measured at fair value as described herein.

Functional Currency

The functional currency of the Company and its subsidiaries, as determined by management, is the United States (“U.S.”) dollar. These condensed consolidated financial statements are presented in U.S. dollars.

Reclassifications

Certain reclassifications have been made to the condensed consolidated financial statements of prior periods to conform to the current period presentation.

NOTE 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The Company’s significant accounting policies are described in the Company’s 2023 Annual Report on Form 10-K, filed with the SEC on February 29, 2024. Our management has reviewed these significant accounting policies and related disclosures and determined that there were no significant changes to our significant accounting policies during the nine month period ended September 30, 2024, except for the following:

Cash, Cash Equivalents, and Short-Term Investments

The Company considers cash deposits and all highly liquid investments with an original maturity of three months or less to be cash equivalents. Cash and cash equivalents include cash deposits in financial institutions plus cash held at retail locations. Cash held in money market investments are recorded at fair value. Cash held in financial institutions and cash held at retail locations have carrying values that approximate fair value.
5


Investments not considered cash equivalents and with maturities of one year or less are classified as short-term investments. Short-term investments consist of certificates of deposit with original maturity dates greater than three months and less than twelve months. The classification is determined at the time of purchase. The short-term investments are classified as held-to-maturity and recorded at amortized cost. If the cost of an individual investment exceeds its fair value, the Company evaluates, among other factors, general market conditions, the duration and extent to which the fair value is less than cost, and the Company's intent and ability to hold the investment. Once a decline in fair value is determined to be other-than-temporary, an impairment charge is recorded and a new cost basis in the investment is established.


NOTE 3. SUPPLEMENTARY FINANCIAL INFORMATION

Inventories

Inventories are comprised of the following as of:
September 30,
2024
December 31,
2023
(in thousands)
Raw materials
Cannabis plants$21,182 $21,429 
Packaging and supplies31,461 36,472 
Total raw materials52,643 57,901 
Work in process119,542 104,428 
Finished goods - unmedicated5,947 6,516 
Finished goods - medicated42,784 44,275 
Total inventories
$220,916 $213,120 
Notes Receivable

As of September 30, 2024 and December 31, 2023, the allowance for credit losses on notes receivable was $5.7 million and zero, respectively. The provision for credit losses is recorded to other (expense) income, net on the condensed consolidated statements of operations and was $0.5 million and $5.7 million for the three and nine months ended September 30, 2024, respectively.
6


Held for Sale Assets

Held for sale assets primarily consist of property and equipment and are recorded in other current assets on the condensed consolidated balance sheets. The following table shows the activity of the Company's assets held for sale during the nine months ended September 30, 2024:
Held for sale assets
(in thousands)
Balance, beginning of period$15,580 
Assets moved to held for sale7,044 
Impairments(1,207)
Assets sold(775)
Balance, end of period$20,642 

The Company recorded a $1.2 million loss
on the impairment and disposal of held for sale assets during the nine months ended September 30, 2024, which was recorded to impairment and disposal of long-lived assets, net of recoveries, on the condensed consolidated statements of operations.
Deferred Revenue
Deferred revenue primarily consists of the liability related to the Company's customer rewards program, which was $6.2 million and $0.8 million as of September 30, 2024 and December 31, 2023, respectively.

Leases

Future minimum lease payments under the Company's non-cancellable operating and finance leases as of September 30, 2024 are as follows:

Operating
Leases
Finance
Leases
Total
Leases
Year(in thousands)
Remainder of 2024$5,320 $3,769 $9,089 
202524,209 15,945 40,154 
202623,809 15,595 39,404 
202723,370 14,950 38,320 
202822,720 13,675 36,395 
Thereafter92,173 44,805 136,978 
Total$191,601 $108,739 $300,340 


7

Fair Value Measurements

The fair values of financial instruments measured on a recurring basis by class are as follows:
September 30, 2024December 31, 2023
Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
(in thousands)
Financial Assets (1):
Money market funds (2)
$210,303 $ $ $210,303 $145,995 $ $ $145,995 
Certificates of deposit (3)
 80,179  80,179     
Total financial assets$210,303 $80,179 $ $290,482 $145,995 $ $ $145,995 
Financial Liabilities:     
Interest rate swap (4)
$ $2,533 $ $2,533 $ $2,341 $ $2,341 
(1)There were no transfers between hierarchy levels during the periods ending September 30, 2024 or December 31, 2023.
(2)Money market funds are included within cash and cash equivalents on the Company’s condensed consolidated balance sheets. Interest income from money market funds was $3.0 million and $1.6 million for the three months ended September 30, 2024 and 2023, respectively, and was $9.6 million and $3.4 million for the nine months ended September 30, 2024 and 2023, respectively.
(3)The Company's certificates of deposit are included within short-term investments on the Company's condensed consolidated balance sheets and are classified as held-to-maturity securities as the Company intends to hold until their maturity dates. The certificates of deposit carry interest rates of 5.3% with original maturity dates ranging from five to six months and are scheduled to mature in December 2024 and January 2025. They are valued using Level 2 inputs based on industry standard data and due to their short maturities, their amortized cost approximates fair value. Interest income from certificates of deposit was $0.9 million for the three and nine months ended September 30, 2024.
(4)The fair value of the interest rate swap liability is recorded in other long-term liabilities on the condensed consolidated balance sheets.
8

Nonrecurring Fair Value Measurements

In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company's assets and liabilities are subject to nonrecurring fair value measurements. If events or indicators occur that require an impairment assessment, impairment charges may be recorded to reduce the assets to fair value. The Company recorded impairment charges totaling $1.2 million related to assets moved to held for sale during the nine months ended September 30, 2024. The impairment charges were recorded to impairment and disposal of long-lived assets, net of recoveries on the condensed consolidated statements of operations and were derived from the difference between the carrying value and the estimated fair value of the relevant asset, minus estimated selling costs. The fair value was estimated using an income capitalization approach with estimates and assumptions regarding the asset's future cash flows and return on investment (Level 3).

Redeemable Non-Controlling Interest

One of the Company’s consolidated variable interest entities ("VIE") is party to a shareholder agreement which provides certain of the non-controlling interest holders with optional redemption rights where they may put their shares in the consolidated subsidiary to the Company in exchange for a fixed number of Company shares. The non-controlling interest is redeemable at the option of the shareholder and is therefore recorded in temporary or "mezzanine" equity on the condensed consolidated balance sheets in accordance with ASC Topic 480-10-S99. Certain put holders are required to pay a subscription fee prior to their put right becoming exercisable.

During the first quarter of 2024, certain redeemable non-controlling interest holders executed their put rights following the payment of their subscription amount to the consolidated subsidiary, resulting in the issuance of 974,930 of Company Shares. This redemption resulted in an increase in the Company's ownership interest to 65% from 46%.

At September 30, 2024, the currently redeemable non-controlling interest could be settled with the issuance of 649,954 shares with a redemption value totaling $7.9 million.

The following table presents the components of the change in redeemable non-controlling interest for the periods presented:
September 30, 2024
Three Months EndedNine Months Ended
(in thousands)
Balance, beginning of period$5,313 $ 
Reclassification to mezzanine equity (1,504)
Redemption 529 
Adjustment to maximum redemption value2,065 9,010 
Allocation of net loss(259)(916)
Balance, end of period$7,119 $7,119 
9


Shared Based Compensation
Stock Options
The following table summarizes the Company's stock option activity for the nine months ended September 30, 2024:
Number of options
Outstanding options, beginning of period4,197,058
Granted (1)
992,166
Exercised(81,839)
Forfeited(335,620)
Outstanding options, end of period4,771,765
Vested and exercisable options, end of period3,284,248
(1) The weighted average exercise price for stock options granted was $10.00.
Restricted Stock Units
The following table summarizes the Company's restricted stock unit ("RSU") activity for the nine months ended September 30, 2024:
Number of
restricted stock units
Unvested balance, beginning of period2,686,216
Granted (1)
2,194,918
Vested(93,665)
Forfeited(144,823)
Unvested balance, end of period4,642,646
(1) The weighted average grant date fair value of RSUs granted was $10.00.
In September 2021, the Board of Directors approved a grant of 2,904,079 RSUs for two executive officers as a replacement for canceled warrants. The RSUs immediately vested at grant, but were not contractually issuable until three years after the vesting date. In September 2024, the three-year contractual obligation was met and the holders elected to net settle their tax obligations, resulting in the issuance of 1,829,570 shares of common stock and a $12.2 million payment for taxes.
10


Revenue Disaggregation


Revenue is comprised of the following for the periods presented:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024202320242023
(in thousands)
Retail$269,237 $263,165 $843,544 $809,899 
Wholesale14,585 11,553 40,434 30,460 
Licensing and Other462 492 1,367 1,860 
Total Revenue$284,284 $275,210 $885,345 $842,219 

Commitments and Contingencies


Claims and Litigation

From time to time, the Company may be involved in litigation relating to claims arising out of operations in the normal course of business. As of September 30, 2024, there were no pending or threatened lawsuits that could reasonably be expected to have a material effect on the results of the Company’s condensed consolidated statements of operations. There are also no proceedings in which any of the Company’s directors, officers or affiliates is an adverse party or has a material interest adverse to the Company’s interest.

Contingencies

The Company records contingent liabilities which primarily consists of litigation on various claims in which it believes a loss is probable and can be estimated. As of September 30, 2024 and December 31, 2023, $4.6 million and $4.2 million, respectively, was included in contingent liabilities on the condensed consolidated balance sheets related to pending litigation.


NOTE 4. FINANCING ARRANGEMENTS

Private Placement Notes


Private placement
notes payable consisted of the following:
September 30,
2024
December 31,
2023
Stated Interest RateEffective Interest RateMaturity Date
(in thousands)
2026 Notes - Tranche One$293,000 $293,000 8.00%8.52%10/6/2026
2026 Notes - Tranche Two75,000 75,000 8.00%8.43%10/6/2026
Total private placement notes368,000 368,000 
Less: unamortized debt discount and issuance costs(3,581)(4,785)
Less: current portion of private placement notes  
Private placement notes, net$364,419 $363,215 

11

Notes Payable

Notes payable consisted of the following:
September 30,
2024
December 31,
2023
Stated Interest RateEffective Interest
Rate
Maturity Date
(in thousands)
Mortgage Notes Payable (1)
Notes dated December 21, 2022 $68,833 $70,046 7.53%7.87%1/1/2028
Notes dated December 22, 2023 24,605 25,000 8.31%8.48%12/23/2028
Notes dated December 22, 202218,131 18,470 7.30%7.38%12/22/2032
Notes dated October 1, 2021
5,308 5,645 8.14%8.29%10/1/2027
Total mortgage notes payable116,877 119,161 
Promissory Notes Payable
Notes acquired in Harvest Acquisition in October 2021 (2)
1,037 1,707 
(2)
(2)
(2)
Notes of consolidated variable-interest entity dated February 1, 2022 885 
Total promissory notes payable1,037 2,592 
Total notes payable (3)
117,914 121,753 
Less: unamortized debt discount and issuance costs(1,815)(2,139)
Less: current portion of notes payable(3,342)(3,759)
Notes payable, net$112,757 $115,855 
(1)Mortgage notes payable are secured by assets underlying the mortgages.
(2)Interest rates range from 0.00% to 7.50%, with a weighted average interest rate of 7.34% as of September 30, 2024. Maturity dates range from April 27, 2026 to October 24, 2026.
(3)Notes payable are subordinated to the private placement notes.

Construction Finance Liabilities
Total construction finance liabilities were $137.7 million and $138.1 million as of September 30, 2024 and December 31, 2023, respectively. The contractual terms range from 10.0 years to 25.0 years with a weighted average remaining lease term of 16.1 years.
12

Maturities
Stated maturities of the principal portion of private placement and notes payable outstanding and future minimum lease payments for the construction finance liabilities, including interest, as of September 30, 2024 are as follows:
Private Placement NotesNotes PayableConstruction Finance LiabilitiesTotal Maturities
Year(in thousands)
Remainder of 2024$ $797 $4,303 $5,100 
2025 3,446 17,521 20,967 
2026368,000 4,655 18,013 390,668 
2027 70,034 18,519 88,553 
2028 23,199 19,039 42,238 
Thereafter 15,783 283,384 299,167 
Total$368,000 $117,914 $360,779 $846,693 

13

NOTE 5. EARNINGS PER SHARE

The following is a
reconciliation for the calculation of basic and diluted earnings per share for the periods presented:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024202320242023
Numerator(in thousands, except for share data)
Continuing operations
Net loss from continuing operations$(60,220)$(22,916)$(94,402)$(399,292)
Less: net loss attributable to non-controlling interest
(1,384)(451)(2,779)(3,788)
Less: net loss attributable to redeemable non-controlling interest from continuing operations(259) (916) 
Less: adjustment of redeemable non-controlling interest to maximum redemption value2,065  9,010  
Net loss from continuing operations available to common shareholders.$(60,642)$(22,465)$(99,717)$(395,504)
Discontinued operations
Net loss from discontinued operations, net of tax$(1,636)$(2,927)$(4,613)$(99,054)
Less: net loss attributable to non-controlling interest   (1,193)
Net loss from discontinued operations, net of tax, attributable to common shareholders$(1,636)$(2,927)$(4,613)$(97,861)
Denominator
Weighted average number of common shares outstanding - Basic and diluted (1)
190,190,923188,924,694190,004,261188,959,454
Loss per Share - Continuing operations
Basic and diluted loss per share$(0.32)$(0.12)$(0.52)$(2.09)
Loss per Share - Discontinued operations
Basic and diluted loss per share$(0.01)$(0.02)$(0.02)$(0.52)

(1) Potentially dilutive securities representing 10.6 million shares of common stock were excluded from the computation of diluted earnings per share for the three and nine months ended September 30, 2024 and 7.8 million shares of common stock were excluded from the computation of diluted earnings per share for the three and nine months ended September 30, 2023.

As of September 30, 2024, 189.2 million shares were issued and outstanding, which excluded 0.1 million fully vested RSUs that are not contractually issuable until the earlier of a defined triggering event or the award anniversary date, either December 1, 2030 or December 1, 2031.
14

NOTE 6. INCOME TAXES

The following table summariz
es the Company’s income tax expense and effective tax rate for the periods presented:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024202320242023
(in thousands)
(Loss) income before provision for income taxes
$(12,837)$13,724$55,616$(293,359)
Provision for income taxes
$47,383$36,640$150,018$105,933
Effective tax rate(369%)267%270%(36%)
The Company has computed its provision for income taxes based on the actual effective tax rate for the quarter as the Company believes this is the best estimate for the annual effective tax rate. The Company is subject to income taxes in the United States and Canada.
Significant judgment is required in evaluating the Company’s uncertain tax positions and determining the provision for income taxes. The Company recognizes benefits from uncertain tax positions based on the cumulative probability method whereby the largest benefit with a cumulative probability of greater than 50% is recorded. An uncertain tax position is not recognized if it has less than a 50% likelihood of being sustained.
A reconciliation of the beginning and ending amount of unrecognized tax benefits:

September 30, 2024
Three Months EndedNine Months Ended
(in thousands)
Balance, beginning of period$610,623 $542,762 
Reductions based on tax positions related to the prior year30 (1,613)
Reductions based on refunds requested but not received related to the prior year4 (46,549)
Additions based on tax positions related to the current year29,458 93,130 
Additions based on refunds received related to prior years 52,385 
Balance, end of period$640,115 $640,115 

15

A reconciliation of the beginning and ending amount of uncertain tax position liabilities, net:
September 30, 2024
Three Months EndedNine Months Ended
(in thousands)
Balance, beginning of period$333,102 $180,350 
Reductions based on tax positions related to the prior year (731)
Additions based on tax positions related to the current year32,344 106,368 
Additions based on refunds received related to prior years 52,385 
Reclass tax payment on deposit11,017 28,566 
Interest recorded in income tax expense, net of reversals (1)
7,667 17,192 
Balance, end of period (2)
$384,130 $384,130 

(1) Amounts represent the interest and penalties recorded on uncertain tax positions during the respective years which are recorded in the provision for income taxes on the condensed consolidated statements of operations.

(2) Of the $384.1 million in uncertain tax position liabilities, net, $352.0 million is related to the Company's tax positions based on legal interpretations that challenge the Company's tax liability under IRC Section 280E.

The Company’s uncertain tax position liabilities, net, which includes interest and tax payments on deposit, were approximately $384.1 million and $180.4 million as of September 30, 2024 and December 31, 2023, respectively. The $203.8 million increase in uncertain tax positions is primarily due to receipt of $52.4 million in refunds in the current year, as well as $106.4 million current year accruals, each related to tax positions based on legal interpretations that challenge the Company's tax liability under IRC Section 280E.

The Company recorded interest on uncertain tax positions totaling $7.7 million and $0.7 million for the three months ended September 30, 2024 and 2023, respectively, and $17.2 million and $2.2 million for the nine months ended September 30, 2024 and 2023, respectively, to the provision for income taxes on the condensed consolidated statements of operations, which was primarily related to the tax positions based on legal interpretations that challenge the Company's tax liability under IRC Section 280E and related to a tax position taken related to inventory costs for tax purposes in the Company's Florida dispensaries.


NOTE 7. VARIABLE INTEREST ENTITIES

The Company has entered into certain agreements in several states with various entities related to the purchase and operation of cannabis dispensary, cultivation, and production licenses, and has determined these to be variable interest entities for which it is the primary beneficiary and/or holds a controlling voting equity position. The Company holds a 0% ownership interest in these entities as of September 30, 2024.






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The summarized assets and liabilities of the Company's consolidated VIEs in which the Company does not hold a majority interest are presented in the table below as of the periods presented and include third-party assets and liabilities of the Company's VIEs only and exclude intercompany balances that were eliminated in consolidation.
September 30,
2024
December 31,
2023
(in thousands)
Current assets:
Cash$195 $9,491 
Accounts receivable, net71 1,308 
Inventories
538 8,341 
Prepaid expenses187 423 
Other current assets 7 
Total current assets991 19,570 
Property and equipment, net300 28,068 
Right of use asset - operating, net 2,744 
Right of use asset - finance, net 259 
Intangible assets, net2,071 17,162 
Other assets167 140 
Total assets$3,529 $67,943 
Current liabilities:
Accounts payable and accrued liabilities$194 $1,939 
Income tax payable 2,017 
Deferred revenue 2 
Operating lease liability - current portion
 63 
Finance lease liability - current portion 60 
Total current liabilities194 4,081 
Notes payable 885 
Operating lease liability 2,926 
Finance lease liability 210 
Deferred tax liabilities 3,638 
Other long-term liabilities 671 
Total liabilities$194 $12,411 


Consolidated VIE Settlement Transaction


During the three months ended June 30, 2024, the Company entered into a settlement agreement with the non-controlling interest holders of consolidated VIEs in Ohio in which the Company acquired the remaining ownership interest in dispensary businesses and agreed to provide funding and operational support for a cultivation and production business with new unrelated third parties.

The Company re-evaluated the VIEs after settlement and concluded that the Company continues to be the primary beneficiary of the cultivation and production business and there are no longer variable interests in the dispensary businesses as the Company increased its ownership to 100%. As a result, the Company accounted for this settlement as an equity transaction in accordance with ASC Topic 810-10.

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NOTE 8. RELATED PARTIES

In the third quarter of 2023, the Company entered into an agreement to rent an asset from an entity that is directly owned in part by the Company’s Chief Executive Officer and Chair of the board of directors. The expense related to the use of this asset was $0.1 million and $0.1 million for the three months ended September 30, 2024 and 2023, respectively, and $0.2 million and $0.1 million for the nine months ended September 30, 2024 and 2023, respectively.

The Company leases a cultivation facility and corporate office facility from an entity that is directly or indirectly owned by the Company's Chief Executive Officer and Chair of the board of directors, a former member of the Company's board of directors, and another member of the Company's board of directors.
The Company had the following related party operating leases on the condensed consolidated balance sheets, under ASC 842, as of:
September 30,
2024
December 31,
2023
(in thousands)
Right-of-use assets, net$614 $706 
Lease liabilities:
Lease liabilities - current portion$138 $127 
Lease liabilities520 624 
Total related parties lease liabilities$658 $751 
Lease expense recognized on related party leases was $0.1 million and $0.1 million for the three months ended September 30, 2024 and 2023, respectively, and $0.2 million and $0.2 million for the nine months ended September 30, 2024 and 2023, respectively.
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NOTE 9. DISCONTINUED OPERATIONS

The following table summarizes the Company's loss from discontinued operations for the periods presented.
Three Months Ended
September 30,
Nine Months Ended
September 30,
2024202320242023
(in thousands)
Revenue
$ $2,332 $ $10,679 
Cost of goods sold 2,812  29,843 
Gross margin (480) (19,164)
Expenses:
Operating expenses731 916 1,866 5,298 
Impairment and disposal of long-lived assets, net 565  69,840 
Total expenses731 1,481 1,866 75,138 
Loss from operations
(731)(1,961)(1,866)(94,302)
Other expense:
Other expense, net(905)(971)(2,747)(4,127)
Total other expense, net(905)(971)(2,747)(4,127)
Loss before income taxes(1,636)(2,932)(4,613)(98,429)
Income tax benefit 5  (625)
Net loss from discontinued operations, net of tax benefit(1,636)(2,927)(4,613)(99,054)
Less: net loss attributable to non-controlling interest from discontinued operations   (1,193)
Net loss from discontinued operations excluding non-controlling interest$(1,636)$(2,927)$(4,613)$(97,861)

The condensed consolidated statements of cash flows include continuing operations and discontinued operations. The following table summarizes the depreciation of long-lived assets, amortization of long-lived assets, and capital expenditures of discontinued operations for the prior year as the activity during the nine
months ended September 30, 2024 was nominal.
Nine Months Ended
September 30, 2023
(in thousands)
Depreciation and amortization
$3,798 
Purchases of property and equipment67 
Loss on impairment of long-lived assets69,840 
Other noncash investing and financing activities
Noncash partial extinguishment of construction finance liability$18,486 
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As a result of the Company's exit from the Massachusetts market during the second quarter of 2023, the Company performed a lease term reassessment for the Holyoke failed sale-leaseback financing arrangement due to lease renewals previously included in the lease term being excluded as of the Massachusetts exit. The Company concluded the failed sale-leaseback accounting conclusion is maintained. The Company recognized a gain on partial extinguishment of $18.5 million as a result of the lease term reassessment, which was recorded to net loss from discontinued operations, net of taxes.
Future minimum lease payments, including interest, for the construction finance liability associated with discontinued operations as of September 30, 2024, are as follows:
Year(in thousands)
Remainder of 2024$1,387 
20255,619 
20265,788 
20275,961 
20286,140 
Thereafter12,287 
Total future payments$37,182 

NOTE 10. SUBSEQUENT EVENTS

The Company’s management evaluates subsequent events through the date of issuance of the condensed consolidated financial statements. There have been no subsequent events that occurred during such period that would require adjustment to or disclosure in the condensed consolidated financial statements.


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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

This "Management's Discussion and Analysis of Financial Condition and Results of Operations" of Trulieve Cannabis Corp., together with its subsidiaries ("Trulieve," the "Company," "we," "our," or "us") should be read in conjunction with the accompanying unaudited condensed consolidated financial statements and the related notes included elsewhere within this Quarterly Report on Form 10-Q and the Audited Consolidated Financial Statements and the related Notes thereto and "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" contained in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (the "2023 Form 10-K").

This discussion contains forward-looking statements and involves numerous risks and uncertainties, including but not limited to those described in the “Risk Factors” section of this Quarterly Report on Form 10-Q in “Part I, Item 1A. Risk Factors” in our 2023 Form 10-K. Actual results may differ materially from those contained in any forward-looking statements. You should read “Cautionary Note Regarding Forward-Looking Statements” and “Risk Factors” contained herein and in our 2023 Form 10-K.
See “Special Note Regarding Forward-Looking Statements and Projections” in “Part II. Other Information” of this report. You should consider our forward-looking statements in light of the risks discussed in “Item 1A. Risk Factors” in “Part II. Other Information” of this report and our unaudited condensed consolidated financial statements, related notes and other financial information appearing elsewhere in this report, and the risks discussed in "Item 1A, Risk Factors" of the Form 10-K and our other filings with the Securities and Exchange Commission (the “SEC”).

Overview

Trulieve Cannabis Corp. is a reporting issuer in the United States and Canada. The Company’s Subordinate Voting Shares (as hereinafter defined) are listed for trading on the Canadian Securities Exchange (“CSE”) under the symbol “TRUL” and are also traded in the United States on the OTCQX Best Market (“OTCQX”) under the symbol “TCNNF”.

Trulieve is a vertically integrated cannabis company and multi-state operator with operations in nine states. Headquartered in Quincy, Florida, we are the largest cannabis retailer in the United States with market leading retail operations in Arizona, Florida, Georgia, Pennsylvania, and West Virginia. We are committed to delivering exceptional customer experiences through elevated service and high-quality branded products. We aim to be the brand of choice for medical and adult-use customers in all of the markets that we serve. The Company operates in highly regulated markets that require expertise in cultivation, manufacturing, and retail. We have developed proficiencies in each of these functional areas and are passionate about expanding access to regulated cannabis products through advocacy, education and expansion of our distribution network.

All of the states in which we operate have developed programs to permit the use of cannabis products for medicinal purposes to treat specific conditions and diseases, which we refer to as medical cannabis. Recreational cannabis, or adult-use cannabis, is legal cannabis sold in licensed dispensaries to adults ages 21 and older. Thus far, of the states in which we operate, Arizona, Colorado, Connecticut, Maryland, and Ohio, have already launched programs permitting the commercialization of adult-use cannabis products. Trulieve operates its business through its directly and indirectly owned subsidiaries which hold licenses and have entered into managed service agreements in the states in which they operate.
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As of September 30, 2024, we operated the following:
StateNumber of DispensariesNumber of Cultivation and Processing Facilities
Florida1516
Arizona213
Pennsylvania213
West Virginia101
Georgia51
Maryland31
Ohio
3— 
Connecticut1— 
Colorado
— 1
Total21516
Regional Hub Structure

Trulieve’s production, retail and distribution areas are organized into regional hubs whereby teams and assets are aggregated in order to effectively pair national structure and support with localized operations tailored to each market. Trulieve has established cannabis operations in three hubs: Southeast, Northeast, and Southwest. Each of our three regional hubs are anchored by market leading positions in cornerstone states of Florida, Pennsylvania, and Arizona.

In Florida and Georgia, Trulieve cultivates, processes, and manufactures all cannabis products sold in our dispensaries. In other markets including Arizona, Maryland, Pennsylvania, and West Virginia, we have achieved varying percentages of vertical integration with cultivation and processing operations to support our retail and wholesale businesses. Our investments in vertically integrated operations in several of our markets afford us ownership of the entire supply chain, which mitigates third-party risks and allows us to completely control product quality and brand experience. Trulieve employs an in-house quality team as well as independent testing laboratories in select markets, both of which allow us to more tightly control product quality.

Cultivation and Manufacturing of Cannabis Products

Trulieve produces high quality cannabis flower for direct consumption and uses a variety of processes to transform high-quality biomass into products sold through our retail and wholesale distribution network. With a focus on replicable, scalable operations, we have developed design standards, standard operating procedures, and training protocols that are employed across cultivation sites to achieve a high level of consistency and quality. The modular nature of our standard designs enables quick and incremental additions to capacity where appropriate. In Florida, where demand is high enough to support larger scale production, our state-of-the-art 750,000 square foot indoor cultivation facility affords us greater flexibility for pricing, promotional cadence, and assortment in the Florida market by enabling production of high potency and high quality products at lower costs.

We produce a wide variety of oil derivative products featuring cannabinoids. We own manufacturing technology that utilizes various extraction techniques including supercritical ethanol extraction, carbon dioxide extraction, hydrocarbon extraction, and mechanical separation. We have invested in light hydrocarbon extraction processes, allowing for concentrates that preserve the natural ratios of cannabinoids, terpenes, and other target compounds to better replicate the flower experience. Light hydrocarbon extraction also offers the benefit of greater extraction yields in many cases.

Distribution of Branded Product through Branded Retail

Distribution of branded products through our branded retail locations is a core driver of our long-term strategy. We have developed and acquired a curated portfolio of our own branded retail products that we cultivate, manufacture and distribute throughout our branded retail locations. By providing customers with consistent high-quality products and outstanding experiences we aim to garner a large and loyal customer base across our distribution network.

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Trulieve brands include premium tier brands Avenue, Cultivar Collection, and Muse; mid-tier brands Modern Flower, Alchemy, Momenta, and Sweet Talk, and value tier brands Co2lors, Roll One, and Trekkers. Established relationships with brand partners allow for the sale of partner branded products in select markets and retail locations, providing our customers with access to greater variety and specialty brands. Brand partnerships include arrangements with Alien Labs, Bellamy Brothers, Binske, Black Buddha, Black Tuna, Blue River, Connected, DeLisioso, Khalifa Kush, Love’s Oven, Miami Mango, Moxie, Seed Junky, and Sunshine Cannabis.

Customer Experience

Since inception, Trulieve has prioritized creating exceptional customer experiences, developing the business to center around the Trulieve philosophy of “Customers First”. This customer centric approach permeates our culture and informs strategic decision making.

Our goal is to foster brand loyalty by providing customers with industry-leading branded products and superior service in an appealing, approachable setting. We accomplish this by creating and reinforcing positive customer experiences across the entire customer journey. We employ and continuously refine numerous training programs to provide our associates with the resources they need to deliver outstanding customer experiences across the entire Trulieve platform. We offer specialized management training and incentives to reward positive outcomes so there is continuous reinforcement of customer experience best practices.

Marketing

Trulieve’s marketing strategies are tailored to address the unique attributes of the markets in which we operate. Generally, in markets where we serve medical patients, our messaging centers around education and outreach for physicians and medical patients. Our educational materials are designed to help physicians understand cannabinoid science, the high standards pursuant to which our plants are cultivated, the processes required for regulatory compliance, and how our products provide relief for their patients. Patients primarily learn about us through their physicians, patient-centric community events, and digital marketing. We regularly participate in outreach and community events. An engaged audience is captured through our digital content marketing and via multiple popular social media platforms.

We regularly engage with various communities who may benefit from cannabis, such as veterans, seniors, organizations that serve qualifying populations as well as various health and wellness groups. Search engine optimization of our website also captures potential customers researching the benefits of cannabis, which offers another pathway to informative materials about cannabis, our products and how to legally access them.

In adult-use markets, marketing efforts aim to attract customers with varying levels of awareness