Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 |
Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 |
001-32945 |
||||
(State or other jurisdiction of incorporation) |
(Commission File Number) |
(IRS Employer Identification No.) |
515 Madison Avenue , 8th Floor |
W1J 0DP | |
(Addresses of principal executive offices) |
(Zip codes) |
Title of each class |
Trading Symbol(s) |
Name of each exchange on which registered | ||
par value 10 Jersey pence per share |
☒ | Accelerated filer | ☐ | ||||
Non-accelerated filer | ☐ | Smaller reporting company | ||||
Emerging growth company |
• | worldwide economic and business conditions; |
• | our dependence on a limited number of clients in a limited number of industries; |
• | currency fluctuations among the Indian rupee, the pound sterling, the US dollar, the Australian dollar, the Euro, the South African rand and the Philippine peso; |
• | political or economic instability in the jurisdictions where we have operations; |
• | regulatory, legislative and judicial developments; |
• | increasing competition in the business process management (“BPM”) industry; |
• | technological innovation; |
• | our liability arising from cybersecurity attacks, fraud or unauthorized disclosure of sensitive or confidential client and customer data; |
• | telecommunications or technology disruptions; |
• | our ability to attract and retain clients; |
• | negative public reaction in the US or the UK to offshore outsourcing; |
• | our ability to collect our receivables from, or bill our unbilled services to, our clients; |
• | our ability to expand our business or effectively manage growth; |
• | our ability to hire and retain enough sufficiently trained employees to support our operations; |
• | the effects of our different pricing strategies or those of our competitors; |
• | our ability to successfully consummate, integrate and achieve accretive benefits from our strategic acquisitions, and to successfully grow our revenue and expand our service offerings and market share; |
• | future regulatory actions and conditions in our operating areas; |
• | our ability to manage the impact of climate change on our business; |
• | volatility of our share price; and |
• | the possibility of a resurgence of coronavirus disease 2019 (“COVID-19”) pandemic and related impact on our and our clients’ business, financial condition, results of operations and cash flows; |
As at |
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Notes |
June 30, 2024 |
March 31, 2024 |
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ASSETS |
||||||||||||
Current assets: |
||||||||||||
Cash and cash equivalents |
5 | $ | $ | |||||||||
Investments |
||||||||||||
Accounts receivable, net |
6 | |||||||||||
Unbilled revenue |
6 | |||||||||||
Funds held for clients |
5 | |||||||||||
Derivative assets |
15 | |||||||||||
Contract assets |
20 | |||||||||||
Prepaid expense and other current assets |
7 | |||||||||||
Total current assets |
||||||||||||
Goodwill |
8 | |||||||||||
Other intangible assets, net |
9 | |||||||||||
Property and equipment, net |
10 | |||||||||||
Operating lease right-of-use |
11 | |||||||||||
Derivative assets |
15 | |||||||||||
Deferred tax assets |
2 4 |
|||||||||||
Investments |
||||||||||||
Contract assets |
20 | |||||||||||
Other assets |
7 | |||||||||||
TOTAL ASSETS |
$ | $ | ||||||||||
LIABILITIES AND EQUITY |
||||||||||||
Current liabilities: |
||||||||||||
Accounts payables |
$ | $ | ||||||||||
Provisions and accrued expenses |
||||||||||||
Derivative liabilities |
15 | |||||||||||
Pension and other employee obligations |
16 | |||||||||||
Short-term borrowings |
13 | |||||||||||
Current portion of long-term debt |
13 | |||||||||||
Contract liabilities |
17 | |||||||||||
Income taxes payable |
24 | |||||||||||
Operating lease liabilities |
11 | |||||||||||
Other liabilities |
18 | |||||||||||
Total current liabilities |
||||||||||||
Derivative liabilities |
15 | |||||||||||
Pension and other employee obligations, less current portion |
16 | |||||||||||
Long-term debt, less current portion |
13 | |||||||||||
Contract liabilities |
17 | |||||||||||
Operating lease liabilities, less current portion |
11 | |||||||||||
Other liabilities, less current portion |
18 | |||||||||||
Deferred tax liabilities |
24 | |||||||||||
TOTAL LIABILITIES |
$ |
$ |
||||||||||
Commitments and contingencies |
27 |
|||||||||||
Shareholders’ equity: |
||||||||||||
Share capital (ordinary shares $ |
19 | |||||||||||
Additional paid-in capital |
||||||||||||
Retained earnings |
||||||||||||
Other reserves, net |
||||||||||||
Accumulated other comprehensive loss |
12 |
( |
) | ( |
) | |||||||
Total shareholder’s equity, including shares held in treasury |
||||||||||||
Less: |
( |
) | ||||||||||
Total shareholders’ equity |
$ |
$ |
||||||||||
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY |
$ |
$ |
||||||||||
Notes |
Three months ended June 30, |
|||||||||||
2024 |
2023 |
|||||||||||
Revenue |
20 | $ | $ | |||||||||
Cost of revenue (1) |
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|
|
|
|
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Gross profit |
||||||||||||
Operating expenses: |
||||||||||||
Selling and marketing expenses |
||||||||||||
General and administrative expenses |
||||||||||||
Foreign exchange loss/(gain), net |
( |
) | ||||||||||
Amortization of intangible assets |
9 | |||||||||||
|
|
|
|
|||||||||
Operating income |
||||||||||||
Other income, net |
22 | ( |
) | ( |
) | |||||||
Interest expense |
21 | |||||||||||
|
|
|
|
|||||||||
Income before income taxes |
||||||||||||
Income tax expense |
24 | |||||||||||
|
|
|
|
|||||||||
Net income |
$ |
$ |
||||||||||
|
|
|
|
|||||||||
Earnings per share |
25 | |||||||||||
Basic |
$ | $ | ||||||||||
Diluted |
$ | $ | ||||||||||
Weighted average number of shares used in computing earnings per share |
25 | |||||||||||
Basic |
||||||||||||
Diluted |
(1) |
Exclusive of amortization expense |
Three months ended June 30, |
||||||||||||
|
2024 |
2023 |
||||||||||
Net income |
$ | $ | ||||||||||
Other comprehensive income/(loss), net of taxes |
||||||||||||
Gain/(loss) on retirement benefits |
( |
) | ||||||||||
Foreign currency translation loss |
( |
) | ( |
) | ||||||||
(Losses)/gains on cash flow hedges |
( |
) | ||||||||||
|
|
|
|
|||||||||
Total other comprehensive (loss)/income, net of tax |
( |
) |
||||||||||
|
|
|
|
|||||||||
Total comprehensive income |
$ |
$ |
||||||||||
|
|
|
|
Share capital |
Treasury shares |
|||||||||||||||||||||||||||||||||||
Number |
Par value |
Additional Paid-in Capital |
Retained earnings |
Other reserves* |
Number |
Amount |
Accumulated Other Comprehensive Income/(Loss) |
Total Equity |
||||||||||||||||||||||||||||
Balance as at April 1, 2023 |
$ | $ | $ | $ | $ | $ | ( |
) | $ | |||||||||||||||||||||||||||
Shares issued for exercised options and RSUs (Refer Note 23) |
( |
) | — | — | — | — | — | — | ||||||||||||||||||||||||||||
Purchase of treasury shares (Refer Note 19) |
— | — | — | — | — | ( |
) | — | ( |
) | ||||||||||||||||||||||||||
Cancellation of treasury shares (Refer Note 19) |
( |
) | ( |
) | ( |
) | — | — | ( |
) | — | — | ||||||||||||||||||||||||
Share-based compensation expense (Refer Note 23) |
— | — | — | — | — | — | — | |||||||||||||||||||||||||||||
Transfer from other reserves on utilization |
— | — | — | ( |
) | — | — | — | — | |||||||||||||||||||||||||||
Net income |
— | — | — | — | — | — | — | |||||||||||||||||||||||||||||
Other comprehensive income |
— | — | — | — | — | — | — | |||||||||||||||||||||||||||||
Balance as at June 30, 2023 |
$ |
$ |
$ |
$ |
$ |
$ |
( |
) |
$ |
|||||||||||||||||||||||||||
Share capital |
Treasury shares |
|||||||||||||||||||||||||||||||||||
Number |
Par value |
Additional Paid-in Capital |
Retained earnings |
Other reserves* |
Number |
Amount |
Accumulated Other Comprehensive Income/(Loss) |
Total Equity |
||||||||||||||||||||||||||||
Balance as at April 1, 2024 |
$ | $ | $ | $ | $ | $ | ( |
) | $ | |||||||||||||||||||||||||||
Shares issued for exercised options and RSUs (Refer Note 23) |
( |
) | — | — | — | — | — | — | ||||||||||||||||||||||||||||
Purchase of treasury shares (Refer Note 19) |
— | — | — | — | — | ( |
) | — | ( |
) | ||||||||||||||||||||||||||
Share-based compensation expense (Refer Note 23) |
— | — | — | — | — | — | — | |||||||||||||||||||||||||||||
Transfer from other reserves on utilization |
— | — | — | ( |
) | — | — | — | — | |||||||||||||||||||||||||||
Net income |
— | — | — | — | — | — | — | |||||||||||||||||||||||||||||
Other comprehensive loss |
— | — | — | — | — | — | — | ( |
) | ( |
) | |||||||||||||||||||||||||
Balance as at June 30, 2024 |
$ |
$ |
$ |
$ |
$ |
( |
) |
$ |
( |
) |
$ |
|||||||||||||||||||||||||
* | Other reserves include the Special Economic Zone Re-Investment Reserve created out of the profits of eligible Special Economic Zones (“SEZ”) units in terms of the provisions of the Indian Income-tax Act, 1961. Further, these provisions require the reserve to be utilized by the Company for acquiring new plant and machinery for the purpose of its business (Refer Note 24). |
Three months ended June 30, |
||||||||
2024 |
2023 |
|||||||
Cash flows from operating activities: |
||||||||
Net income |
$ | $ | ||||||
Adjustments to reconcile net income to net cash provided by operating activities: |
||||||||
Depreciation and amortization |
||||||||
Share-based compensation expense |
||||||||
Amortization of debt issuance cost |
||||||||
Allowance for expected credit losses (“ECL”) |
||||||||
Unrealized foreign currency exchange (gain), net |
( |
) | ( |
) | ||||
Income from mutual funds |
( |
) | ( |
) | ||||
Loss/(gain) on sale of property and equipment |
( |
) | ||||||
Deferred tax benefit |
( |
) | ( |
) | ||||
Unrealized loss on derivative instruments |
||||||||
Reduction in carrying amount of operating lease right-of-use assets |
||||||||
Changes in operating assets and liabilities, net of effects of acquisitions: |
||||||||
Account receivables and unbilled revenue |
( |
) | ( |
) | ||||
Other assets |
( |
) | ( |
) | ||||
Account payables |
( |
) | ( |
) | ||||
Contract liabilities |
||||||||
Other liabilities |
( |
) | ( |
) | ||||
Operating lease liabilities |
( |
) | ( |
) | ||||
Income taxes payable |
||||||||
Net cash provided by operating activities |
||||||||
Cash flows from investing activities: |
||||||||
Proceeds from working capital adjustment on acquisition of Vuram |
||||||||
Payment for property and equipment and intangible Assets |
( |
) | ( |
) | ||||
Proceeds from sale of property and equipment |
||||||||
Investment in fixed deposits |
( |
) | ( |
) | ||||
Proceeds from maturity of fixed deposits |
||||||||
Mutual funds (purchased)/sold, net (short-term) |
( |
) | ||||||
Net cash (used in)/provided by investing activities |
( |
) |
||||||
Cash flows from financing activities: |
||||||||
Payment for repurchase of shares |
( |
) | ( |
) | ||||
Repayment of long-term debt |
( |
) | ( |
) | ||||
Proceeds from long-term debt |
||||||||
Contingent consideration paid towards acquisition of Optibuy |
( |
) | ||||||
Proceeds from short-term borrowings |
||||||||
Payment of debt issuance cost |
( |
) | ||||||
Net cash provided by/(used in) financing activities |
( |
) | ||||||
Effect of exchange rate changes on cash, cash equivalents and restricted cash* |
( |
) | ( |
) | ||||
Net change in cash, cash equivalents and restricted cash |
( |
) | ( |
) | ||||
Cash, cash equivalents and restricted cash at the beginning of the period |
||||||||
Cash, cash equivalents and restricted cash at the end of the period |
$ |
$ |
||||||
Supplemental cash flow information: |
||||||||
Cash paid for interest |
( |
) | ( |
) | ||||
Cash (paid)/refunded for income taxes |
( |
) | ||||||
Supplemental disclosure of non-cash investing and financing activities: |
||||||||
(i) Liability towards property and equipment and intangible assets purchased on credit |
$ | $ | ||||||
(ii) Lease liabilities arising from obtaining operating lease right-of-use assets |
* | Restricted cash represents funds held for clients. |
a. |
Basis of preparation and consolidation |
b. |
Use of estimates |
c. |
Business combinations |
d. |
Functional and presentation currency |
e. |
Foreign currency transactions and translation |
i. |
Transactions in foreign currency |
ii. |
Foreign operations |
f. |
Derivative financial instruments and hedge accounting |
i. |
Cash flow hedges |
ii. |
Offsetting of financial instruments |
iii. |
Fair value of financial instruments |
i v . |
Impairment of non-derivative financial assets |
g. |
Equity and share capital |
h. |
Cash and cash equivalents |
i. |
Investments |
i. |
Mutual funds |
ii. |
Investments in fixed deposits |
j. |
Funds held for clients |
k. |
Property and equipment |
Asset description |
Asset life (in years) |
|||
Buildings |
||||
Computers and software |
||||
Furniture, fixtures and office equipment |
||||
Vehicles |
||||
Leasehold improvements |
l. |
Goodwill |
m. |
Intangible assets |
Asset description |
Weighted average amortization period (in months) |
|||
Customer contracts |
||||
Customer relationships |
||||
Covenant not-to-compete |
||||
Trade names |
||||
Technology |
||||
Software |
||||
Service mark |
n. |
Impairment of intangible assets and goodwill |
o. |
Employee benefits |
i. |
Defined contribution plans |
ii. |
Defined benefit plan |
iii. |
Compensated absences |
p. |
Share-based payments |
q. |
Provisions and accrued expenses |
r. |
Revenue recognition |
a) | per full-time-equivalent arrangements, which typically involve billings based on the number of full-time employees (or equivalent) deployed on the execution of the business process outsourced; |
b) | per transaction arrangements, which typically involve billings based on the number of transactions processed (such as the number of e-mail responses, or airline coupons or insurance claims processed); |
c) | subscription arrangements, which typically involve billings based on per member per month, based on contractually agreed rates; |
d) | fixed-price arrangements, which typically involve billings based on achievements of pre-defined deliverables or milestones; |
e) | outcome-based arrangements, which typically involve billings based on the business result achieved by our clients through our service efforts (such as measured based on a reduction in days sales outstanding, improvement in working capital, increase in collections or a reduction in operating expenses); or |
f) | other pricing arrangements, including cost-plus arrangements, which typically involve billing the contractually agreed direct and indirect costs and a fee based on the number of employees deployed under the arrangement. |
a) | the Company has the primary responsibility for providing the services, |
b) | the Company negotiates labor rates with repair centers, and |
c) | the Company is responsible for timely and satisfactory completion of repairs. |
s. |
Leases |
t. |
Interest expense |
u. |
Income taxes |
i. |
Current income tax |
ii. |
Deferred income tax |
v. |
Earnings per share |
w. |
Government grants |
y. |
Concentration of credit risk |
i. |
In October 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2023-06, Disclosure Improvements: Codification Amendments in Response to the SEC’s Disclosure Update and Simplification Initiative. This ASU: |
• |
modifies the disclosure or presentation requirements of a variety of Topics in the Codification. Certain of the amendments represent clarifications to or technical corrections of the current requirements. For entities subject to the SEC’s existing disclosure requirements and for entities required to file or furnish financial statements with or to the SEC in preparation for the sale of or for purposes of issuing securities that are not subject to contractual restrictions on transfer, the effective date for each amendment will be the date on which the SEC’s removal of that related disclosure from Regulation S-X or Regulation S-K becomes effective, with early adoption prohibited. |
• |
should be applied prospectively. For all entities, if by June 30, 2027, the SEC has not removed the applicable requirement from Regulation S-X or Regulation S-K, the pending content of the related amendment will be removed from the Codification and will not become effective for any entity. |
ii. |
In November 2023, FASB issued ASU No. 2023-07, Segment Reporting (“Accounting Standards Codification (“ASC”) Topic 280”): Improvements to Reportable Segment Disclosures. This ASU: |
• |
improves reportable segment disclosure requirements on an annual and interim basis for all public entities by requiring disclosure of significant segment expenses that are regularly reviewed by the chief operating decision maker (“CODM”) and included within each reported measure of segment profit or loss, an amount and description of its composition for other segment items, and interim disclosures of a reportable segment’s profit or loss and assets. |
• |
allows, in addition to the measure that is most consistent with US GAAP, the disclosure of additional measures of segment profit or loss that are used by the CODM in assessing segment performance and deciding how to allocate resources. |
iii. |
In December 2023, FASB issued ASU No. 2023-09, Income Taxes (“ASC Topic 740”), Improvements to Income Tax Disclosures. This ASU: |
• |
expands disclosures relating to the entity’s income tax rate reconciliation, income taxes paid and certain other disclosures related to income taxes. |
iv. |
In March 2024, FASB issued ASU No. 2024-01, Compensation-Stock Compensation (“ASC Topic 718”). This ASU: |
• |
clarifies how to evaluate whether profits interest and similar awards given to employees and non-employees are within the scope of share-based payment arrangement under ASC 718. |
v. |
In March 2024, FASB issued ASU No. 2024-02, Codification Improvements—Amendments to Remove References to the Concepts Statements. This ASU: |
• |
contains amendments to the ASC that remove references to various FASB Concepts Statements. |
a) |
The Smart Cube Limited |
Amount |
||||
Cash |
$ | |||
Accounts receivables |
||||
Unbilled revenue |
||||
Prepaid expense and other current assets |
||||
Property and equipment |
||||
Operating lease right-of-use |
||||
Other intangible assets |
||||
- Customer relationships |
||||
- Customer contracts |
||||
- Covenant not-to-compete |
||||
- Software |
||||
Non-current assets |
||||
Deferred tax assets |
||||
Current liabilities |
( |
) | ||
Non-current liabilities |
( |
) | ||
Operating lease liabilities |
( |
) | ||
Deferred tax liabilities |
( |
) | ||
Net assets acquired |
||||
Less: Purchase consideration |
( |
) | ||
Goodwill on acquisition |
$ |
|||
b) |
OptiBuy sp. z.o.o. |
Amount |
||||
Cash |
$ | |||
Accounts receivables |
||||
Unbilled revenue |
||||
Prepaid expense and other current assets |
||||
Property and equipment |
||||
Operating lease right-of-use |
||||
Other intangible assets |
||||
- Customer relationships |
||||
- Customer contracts |
||||
- Covenant not-to-compete |
||||
- Software |
||||
Non-current assets |
||||
Deferred tax assets |
||||
Current liabilities |
( |
) | ||
Non-current liabilities |
( |
) | ||
Operating lease liabilities |
( |
) | ||
Deferred tax liabilities |
( |
) | ||
Net assets acquired |
||||
Less: Purchase consideration |
( |
) | ||
Goodwill on acquisition |
$ |
|||
c) |
Payment for business transfer (from a large insurance company) |
Amount |
||||
Other intangible assets |
||||
- Customer contracts |
$ | |||
Deferred tax liabilities |
( |
) | ||
|
|
|||
Net assets acquired |
||||
Less: Purchase consideration |
( |
) | ||
|
|
|||
Goodwill on acquisition |
$ |
|||
|
|
d) |
Vuram Technology Solutions Private Limited |
Amount |
||||
Cash |
$ | |||
Investments |
||||
Accounts receivables |
||||
Unbilled revenue |
||||
Prepaid expense and other current assets |
||||
Property and equipment |
||||
Operating lease right-of-use |
||||
Other intangible assets |
||||
- Customer relationships |
||||
- Customer contracts |
||||
- Covenant not-to-compete |
||||
- Software & Trade name |
||||
Non-current assets |
||||
Deferred tax assets |
||||
Current liabilities |
( |
) | ||
Non-current liabilities |
( |
) | ||
Operating lease liabilities |
( |
) | ||
Deferred tax liabilities |
( |
) | ||
|
|
|||
Net assets acquired |
||||
Less: Purchase consideration |
( |
) | ||
|
|
|||
Goodwill on acquisition |
$ |
|||
|
|
As at |
||||||||
June 30, 2024 |
March 31, 2024 |
|||||||
Cash and bank balances |
$ | $ | ||||||
Short-term deposits with banks |
||||||||
Funds held for clients - Restricted cash |
||||||||
Total |
$ | $ |
||||||
As at |
||||||||
June 30, 2024 |
March 31, 2024 |
|||||||
Account receivables and unbilled revenue |
$ | $ | ||||||
Less: Allowances for ECL |