| 10-Q | 2020-03-31 | Filed 2020-05-04 |
| 10-K | 2019-12-31 | Filed 2020-02-13 |
| 10-Q | 2019-09-30 | Filed 2019-11-01 |
| 10-Q | 2019-06-30 | Filed 2019-08-02 |
| 10-Q | 2019-03-31 | Filed 2019-05-02 |
| 10-K | 2018-12-31 | Filed 2019-02-14 |
| 10-Q | 2018-09-30 | Filed 2018-11-05 |
| 10-Q | 2018-06-30 | Filed 2018-08-03 |
| 10-Q | 2018-03-31 | Filed 2018-05-04 |
| 10-K | 2017-12-31 | Filed 2018-02-22 |
| 10-Q | 2017-09-30 | Filed 2017-11-03 |
| 10-Q | 2017-06-30 | Filed 2017-08-07 |
| 10-K | 2016-12-31 | Filed 2017-02-27 |
| 10-Q | 2016-09-30 | Filed 2016-11-03 |
| 10-Q | 2016-06-30 | Filed 2016-08-04 |
| 10-Q | 2016-03-31 | Filed 2016-05-05 |
| 10-K | 2015-12-31 | Filed 2016-02-26 |
| 10-Q | 2015-09-30 | Filed 2015-11-06 |
| 10-Q | 2015-06-30 | Filed 2015-08-07 |
| 10-Q | 2015-03-31 | Filed 2015-05-07 |
| 10-K | 2014-12-31 | Filed 2015-02-17 |
| 10-Q | 2014-09-30 | Filed 2014-11-06 |
| 10-Q | 2014-06-30 | Filed 2014-08-07 |
| 8-K | 2020-05-19 | Shareholder Vote |
| 8-K | 2020-04-30 | Earnings, Regulation FD, Exhibits |
| 8-K | 2020-02-06 | Earnings, Regulation FD, Exhibits |
| 8-K | 2019-11-11 | |
| 8-K | 2019-10-24 | Earnings, Officers, Regulation FD, Exhibits |
| 8-K | 2019-07-25 | Earnings, Officers, Regulation FD, Exhibits |
| 8-K | 2019-05-29 | |
| 8-K | 2019-04-24 | |
| 8-K | 2019-04-02 | |
| 8-K | 2019-01-31 | Earnings, Officers, Regulation FD, Exhibits |
| 8-K | 2018-10-30 | |
| 8-K | 2018-07-31 | |
| 8-K | 2018-05-22 | |
| 8-K | 2018-04-30 | |
| 8-K | 2018-04-03 | |
| 8-K | 2018-03-15 | |
| 8-K | 2018-03-14 | |
| 8-K | 2018-02-01 |
We believe we're living in a time of radical change in customer expectations that requires organizations to change the way they do business and serve their customers. Customers are moving faster, are more informed, and are more empowered than ever before. The organizations they do business with are under pressure to adapt and transform their customer experiences to keep up with these changes. Businesses can stand out from their competitors and gain an advantage by delivering the best customer experiences across their organization.
The Zendesk product family and platform is purpose-built to help companies deliver the best customer experiences and adapt to changing customer expectations. It unifies customer communication and customer data across disparate channels and departments, and simplifies the process of providing great omnichannel customer service and engagement across self service, phone calls, live chat, messaging, and email.
Zendesk's open and flexible customer relationship management ("CRM") platform, Zendesk Sunshine, is built on the public cloud and open standards, enabling rapid innovation for our customers and enhancing our product family. We have evolved from our origins in customer service to increasingly help even the largest organizations understand their customers, and to introduce products and a CRM platform that impact customer experiences and engagement broadly within organizations.
| Comps ($MM TTM) | Market Cap | Gross Margin | EV/EBITDA | Ret on Assets | Assets | Liabilities | Revenue | G Profit | Net Income | EBITDA | EV |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Leidos (LDOS) | 12,721 | 14% | 18.5 | 5% | 9,410 | 6,164 | 8,140 | 1,121 | 489 | 813 | 15,007 |
| OpenText (OTEX) | 11,102 | 68% | 17.4 | 4% | 8,020 | 4,111 | 2,898 | 1,966 | 324 | 775 | 13,455 |
| Henry Jack & Associates (JKHY) | 11,076 | 41% | 29.8 | 12% | 2,226 | 749 | 1,598 | 649 | 278 | 369 | 10,979 |
| Ringcentral (RNG) | 10,665 | 75% | 1,372.9 | -3% | 1,059 | 690 | 839 | 630 | -34 | 7 | 10,083 |
| EPAM Systems (EPAM) | 10,433 | 35% | 28.6 | 12% | 2,040 | 548 | 2,166 | 769 | 246 | 336 | 9,603 |
| Amdocs (DOX) | 9,121 | 0% | 23.4 | 7% | 5,293 | 1,750 | 3,953 | 0 | 369 | 369 | 8,650 |
| Autohome (ATHM) | 8,996 | 0% | 15,756 | 4,645 | 0 | 0 | 0 | 0 | 8,779 | ||
| DXC Technology (DXC) | 8,421 | 0% | 10.4 | -4% | 29,516 | 20,646 | 20,199 | 0 | -1,207 | 1,347 | 14,023 |
| Aspen Technology (AZPN) | 8,385 | 90% | 24.4 | 27% | 1,022 | 628 | 618 | 558 | 271 | 342 | 8,326 |
| Zendesk (ZEN) | 8,167 | 71% | -80.7 | -9% | 1,459 | 1,022 | 587 | 414 | -133 | -105 | 8,450 |
| Proofpoint (PFPT) | 7,133 | 73% | -303.7 | -5% | 2,208 | 1,613 | 645 | 472 | -102 | -20 | 6,104 |
| Zscaler (ZS) | 5,993 | 80% | -160.5 | -6% | 636 | 322 | 333 | 266 | -38 | -37 | 5,924 |
| CACI (CACI) | 5,796 | 5% | 15.4 | 5% | 5,438 | 3,013 | 5,184 | 278 | 255 | 474 | 7,323 |
| Zynga (ZNGA) | 5,687 | 58% | 55.1 | 1% | 3,578 | 1,640 | 917 | 535 | 45 | 102 | 5,607 |
| Pegasystems (PEGA) | 5,353 | 65% | -77.7 | -8% | 917 | 388 | 891 | 581 | -75 | -67 | 5,240 |
| Science Applications (SAIC) | 4,960 | 9% | 17.7 | 3% | 4,700 | 3,320 | 6,031 | 539 | 160 | 380 | 6,741 |
| Perspecta (PRSP) | 4,224 | 18% | 9.8 | 1% | 6,319 | 4,156 | 4,448 | 807 | 79 | 672 | 6,619 |
| Cargurus (CARG) | 3,758 | 94% | 81.3 | 11% | 369 | 132 | 557 | 524 | 41 | 46 | 3,726 |
| CoreLogic (CLGX) | 3,715 | 0% | 22.8 | 1% | 4,138 | 3,206 | 1,740 | 0 | 32 | 234 | 5,340 |
| Five9 (FIVN) | 3,292 | 59% | 133.9 | -0% | 454 | 276 | 308 | 183 | -2 | 26 | 3,430 |
| Balance Sheet ($MM) | 2014-06-30 | 2014-09-30 | 2014-12-31 | 2015-03-31 | 2015-06-30 | 2015-09-30 | 2015-12-31 | 2016-03-31 | 2016-06-30 | 2016-09-30 | 2016-12-31 | 2017-03-31 | 2017-06-30 | 2017-09-30 | 2017-12-31 | 2018-03-31 | 2018-06-30 | 2018-09-30 | 2018-12-31 | 2019-03-31 | 2019-06-30 | 2019-09-30 |
| Cash | 120 | 80 | 80 | 264 | 256 | 255 | 216 | 218 | 118 | 78 | 94 | 109 | 103 | 93 | 109 | 611 | 494 | 159 | 129 | 145 | 173 | 194 |
| Accounts Receivable | 10 | 13 | 12 | 12 | 15 | 24 | 26 | 24 | 29 | 38 | 37 | 39 | 41 | 51 | 57 | 53 | 69 | 83 | 85 | 90 | 106 | 101 |
| Inventory | ||||||||||||||||||||||
| PP&E | 51 | 56 | 60 | 65 | 71 | 83 | 86 | 91 | 96 | 104 | 114 | 118 | 126 | 128 | 134 | 143 | 159 | 163 | 166 | 135 | 153 | 164 |
| Assets | 203 | 204 | 206 | 393 | 393 | 404 | 423 | 426 | 440 | 456 | 475 | 491 | 510 | 529 | 560 | 1,113 | 1,159 | 1,204 | 1,238 | 1,373 | 1,439 | 1,459 |
| Accounts Payable | 7 | 6 | 5 | 4 | 4 | 4 | 9 | 6 | 6 | 5 | 5 | 6 | 8 | 11 | 5 | 7 | 14 | 29 | 17 | 29 | 39 | 43 |
| Long-Term Debt | 7 | 440 | 446 | 452 | 581 | 464 | 0 | 477 | ||||||||||||||
| Liabilities | 82 | 89 | 92 | 95 | 97 | 112 | 129 | 136 | 147 | 158 | 176 | 186 | 202 | 223 | 239 | 712 | 754 | 799 | 821 | 954 | 1,012 | 1,022 |
| Stockholders' Equity | 122 | 115 | 114 | 298 | 297 | 293 | 293 | 290 | 293 | 299 | 299 | 305 | 308 | 306 | 322 | 401 | 405 | 405 | 417 | 419 | 427 | 437 |
| Income Statement ($MM) | 2014-06-30 | 2014-09-30 | 2014-12-31 | 2015-03-31 | 2015-06-30 | 2015-09-30 | 2015-12-31 | 2016-03-31 | 2016-06-30 | 2016-09-30 | 2016-12-31 | 2017-03-31 | 2017-06-30 | 2017-09-30 | 2017-12-31 | 2018-03-31 | 2018-06-30 | 2018-09-30 | 2018-12-31 | 2019-03-31 | 2019-06-30 | 2019-09-30 |
| Revenue | 30 | 34 | 39 | 42 | 48 | 56 | 63 | 68 | 74 | 81 | 89 | 93 | 101 | 113 | 123 | 130 | 142 | 155 | 181 | 195 | 210 | |
| Cost of Revenue | 12 | 12 | 14 | 14 | 16 | 17 | 20 | 22 | 23 | 24 | 26 | 28 | 31 | 34 | 35 | 39 | 44 | 47 | 56 | 58 | 59 | |
| Gross Profit | 18 | 22 | 25 | 28 | 32 | 39 | 43 | 47 | 51 | 57 | 63 | 65 | 71 | 79 | 88 | 91 | 98 | 108 | 126 | 137 | 151 | |
| R&D | 10 | 10 | 11 | 13 | 14 | 16 | 19 | 22 | 22 | 23 | 24 | 26 | 29 | 29 | 31 | 37 | 38 | 40 | 47 | 51 | 55 | |
| SG&A | 29 | 30 | 31 | 34 | 39 | 41 | 48 | 52 | 55 | 60 | 64 | 66 | 72 | 78 | 86 | 87 | 94 | 102 | 123 | 138 | 132 | |
| Tax | -0 | -0 | 0 | 0 | 0 | 0 | -0 | 0 | 0 | 0 | 0 | 0 | -1 | -0 | -1 | -3 | -2 | -2 | 1 | 1 | -0 | |
| Net Income | -22 | -18 | -17 | -19 | -21 | -19 | -24 | -27 | -26 | -26 | -25 | -27 | -29 | -28 | -27 | -29 | -34 | -34 | -45 | -55 | -34 | |
| Cash Flow ($MM) | 2014-06-30 | 2014-09-30 | 2014-12-31 | 2015-03-31 | 2015-06-30 | 2015-09-30 | 2015-12-31 | 2016-03-31 | 2016-06-30 | 2016-09-30 | 2016-12-31 | 2017-03-31 | 2017-06-30 | 2017-09-30 | 2017-12-31 | 2018-03-31 | 2018-06-30 | 2018-09-30 | 2018-12-31 | 2019-03-31 | 2019-06-30 | 2019-09-30 |
| Cash Operating | 5 | 2 | -5 | 0 | -0 | 10 | 5 | -0 | -1 | 21 | 7 | 10 | 8 | 17 | 16 | 24 | 19 | 18 | 20 | |||
| Cash Investing | -44 | -8 | -6 | -6 | -3 | -57 | -8 | -110 | -53 | -12 | -7 | -22 | -24 | -17 | -25 | -145 | -17 | 1 | -14 | |||
| Cash Financing | -0 | 6 | 195 | -2 | 3 | 7 | 5 | 10 | 13 | 8 | 15 | 5 | 7 | 16 | 509 | 5 | 14 | 9 | 14 | |||